HUB’s goal is to deliver Quality Employee eXperiences (QEX) by coauthoring quality employer experiences.
Open Enrollment is a moment for your Total Rewards Package to shine. Our best practices, proactive planning tools and award-winning materials will guide you to a well-orchestrated Open Enrollment that eliminates administrative aches and pains and delivers a
Open Enrollment is a time to choose a course that matches your organization’s goals and culture.
We can pace alongside any course you choose with materials and resources to meet you with tools at every turn.
The average human’s attention span is
Employees are Likely to watch a video than read 7 Seconds
We've transitioned away from lengthy guides, keeping benefit communication brief and to-the-point all with the goal of helping the employees of our clients understand and engage with their benefits – answering the question, “What’s in it for me?”
Employees check their emails or text messages every
Our award-winning Communication & Design (C&D) team is composed of professional creatives writers, graphic designers, web, video, and app developers along with consultants who work to create engaging experiences and tools that support a winning strategy to empower employees and strengthen their relationship with you, their employer.
Your HUB Team is ready to be your race directors for the Open Enrollment Marathon. We're here to provide resources, best practices, materials and ultimately be your guide as we work to provide an educational and impactful open enrollment season.
STARTING LINE PACKET
Throughout the Open Enrollment Season, give your employees as many opportunities as possible to keep benefits top of mind. PowerPoints, videos, signage, etc. all contribute to helping employees understand and value offerings. This approach has proven to enhance the enrollment process and underscores your commitment to the employee experience.
Offering a variety of resources for your employees to learn about benefits allows them to easily compare health plans, explore costs and research options, ensuring they choose the benefits plan that meets their needs.
“Authentic. Can have a real conversations with trust and honesty. They put people at the center. They are like an employee sewn into our organization.” – HUB Client Testimonial
Like a Personal Trainer for benefits; your employees have access to one-on-one consultations with benefits experts who can answer questions and provide personalized advice meeting each of your employees where they are, with benefit understanding their own personal needs.
The Place to Learn and Ask Questions in a Group
Whether it's live or recorded, expert-guided meetings walk employees through the benefit offerings, what's new, what's changing, what remains the same and the process to enroll. These meetings provide employees an opportunity to ask questions and often see demonstrations of the enrollment system.
Your employees may want to come to a live meeting or watch a meeting online. They might not be able to attend the scheduled times or prefer short videos on topics. We can provide options that meet your employees where they are!
Mile Markers
Seeing is Believing
Visual cues, aka Mile Markers, can help your employees feel the open enrollment vibe throughout your organization. Like a billboard, visual cues will grab attention and can share quick pieces of information.
Use digital displays, reminder emails, table tents, posters, flyers and more to mark important milestones in the enrollment process. Capitalizing on moments such as kick off, halfway point, final week etc. will keep employees on track and informed.
Finish Line Celebration
Break the Banner
Open Enrollment is a marathon with twists and turns. After all the preparation, planning and work it’s important to take time and mark the ‘win’ with a moment to celebrate the team that made it happen and employees who participated.
Wrap up communication, prize drawings and thank you messages from leadership go a long way in continuing positive momentum and highlighting the importance of Open Enrollment. Cross the finish line strong to ensure employees appreciate the benefits they just elected.
Nov 15 – 29 FULLY INSURED RENEWAL SAMPLE TIMELINE
Sept 2 - 13
11 - 18
Nov 18 - 29
SELF-FUNDED RENEWAL
Sept 2 - 13
Oct 28Nov 4
Nov 4 - 15
Dec 2-6
• Step 1: Identify Dates Out of Your Control
o Final pricing
o Technology lead time
o Carrier eligibility deadlines
• Step 2: Open Enrollment Timing & Organizational Alignment
o When to start?
o How long to run?
• Step 3: Develop Open Enrollment Timeline
o Key dates, owners, actions
o Open Enrollment duration
o Employee meetings & communication
Announcement Video Materials
Launch: OE Announcement
Executive Message
Benefit Guide
Digital guide with [CLIENT NAME] branding
Enhancement Option? Provide employees with a link to the guide that will provide you with reporting!
Contact Sheet
Can be provided in a digital format or printed.
Rate Sheet
Can be provided in a digital format or printed.
Compliance Packet*
Can be provided in a digital format or printed. *Must be distributed in accordance with DOL requirements.
Videos
Open Enrollment Announcement
A customized video to communicate key points such as changes, instructions, and enrollment deadline.
General Education Videos
Choose from a selection of videos from HUB’s Video Library to share with your employees on topics including High Deductible Health Plans, Health Savings Accounts, Pharmacy Benefits and more!
Table Sits
HUB Representatives can meet with your employees virtually or onsite.
Enhancement Option:
Provide a link to employees that allows them to easily schedule time to meet with a HUB representative.
Virtual Webinar
Offered as a livestream presentation that can also be recorded for employees to view later.
In-Person Presentation
A customized presentation build for in-person delivery.
Recorded Presentation
A presentation with voice recording that employees can tap into at any time!
