Hospitality News ME - June / July 2021 (Issue 134)

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NEWS

F&B

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THE FEMALE POWER DUO DISRUPTING THE F&B SCENE IN THE UAE AND KSA

we made sure that they all had strong stories, starting with Parkers, then Somewhere and finally Public.

Driven by their desire to create home-grown food concepts that bring people together, Amal Al Marri and Deem Al Bassam founded the Independent Food Company, a UAE-based hospitality company. Today, the firm has several groundbreaking F&B outlets, including SALT, Switch, Parker’s, Grind, Somewhere and Public. We learn more.

What has been the biggest challenge?

How did it all start? We wanted to reimagine the dining scene in Dubai, creating our own rules and exploring the boundaries of the F&B industry to truly understand what engages people. We aimed to bring much more depth and emotion to dining, away from franchises and ordinary experiences. It all started with Switch. Deem opened this restaurant based on the advice of consultants.

By far the craziest challenge was having to shut down our restaurants during lockdown. In the blink of an eye, the world turned upside down right in front of us. We had a minute to process all our restaurants shutting down and come up with an action plan to adapt. They told her that a top, luxurious location was the key to success in the F&B industry, so she opened the branch in Dubai Mall. A few years later, we decided to create a concept that was against all these rules and opened SALT, a food truck in the middle of nowhere. It garnered a lot of attention, and that’s when we realized that people really do love simple things; location doesn’t matter but rather the experience that you offer your customers. If the experience sparks emotions, then you have created a memory, which is priceless. We then realized that by giving your brand a story, a soul and a mission, it creates a community around it because you have treated the brand as human, and humans will respond to that. More concepts followed, and

We started with picking existing items from our menus that we could promote. We were always against home delivery, so it was quite difficult to adjust to the delivery scene. We believed that you couldn’t enjoy the full SALT experience by just having the food but found a way to cater to our customers during these unusual times.

Can you give us an update on the culinary scene in the UAE? It’s definitely a booming industry, and we love to see local businesses flourish and explore the endless boundaries. It’s by far the most interesting industry to keep an eye on. indpt.com Read the full interview on hospitalitynewsmag.com

IN BRIEF INTERVIEW WITH ZAID AYOU, CEO & FOUNDER SAJJ MEDITERRANEAN with amazing, dedicated people; I also built a progressive and transparent culture.

How do you foresee the future of restaurants post Covid-19?

Zaid Ayoub is a man of many talents. The Silicon Valley entrepreneur not only manages investment funds, but he also acts as an advisor to the Jordanian Professional Diaspora Network. Here, he tells us about his role as CEO of SAJJ Mediterranean, a casual food concept. How did you manage to grow SAJJ Mediterranean from a single branch in 2012 to a network of several stores and food trucks? It all boils down to hard work. We knew we had a great product and customer experience from the outset, but it was tough operationally in the beginning. A couple of years into SAJJ’s launch, we reset and reengineered the process for consistency and scale. I surrounded myself

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HOSPITALITY NEWS ME | JUN - JUL 2021

I believe that convenience is key. Direct and third-party delivery platforms will continue to prosper. There will be a consolidation of virtual brands — some will succeed while others will exit the market. Ghost kitchens will play a major role in the industry, mainly for established brands to fill the gap in certain geographic areas and possibly with individual-owned operators. The direct-to-consumer (DTC) channel is the most intriguing to me; it is harder to implement but could be a game changer.

Do you have any projects in the pipeline? There are always new projects. We will resume our geographic expansion and continue with menu development, like shareable mezze items, SAJJ Plates and fun “do-it-yourself” meal kits. We will also be focusing on our DTC channel, SAJJ Market. I believe we will come out of Covid-19 stronger. I will also continue investing in promising new companies and technologies. sajjstreeteats.com Read the full interview on hospitalitynewsmag.com

The first female-led F&B concept debuts in Dubai

SLS Dubai Hotel & Residences has launched Fi’lia, a female-led restaurant. The restaurant is one of the culinary concepts that Accor acquired when they completed the acquisition of sbe hotel brands in November 2020. sbe.com/restaurants/filia/dubai Bulldozer Group’s Evgeny Kuzin awarded a UAE Gold Card Visa

Evgeny Kuzin, co-founder of Bulldozer Group, has been awarded a UAE Gold Card Visa for his commitment to the growth and development of the Emirates. bulldozer-group.com Hunter & Barrel opens at Vida Emirates Hill, Dubai

Hunter & Barrel has opened its doors at Vida Emirate’s Hills, offering clients a range of charcoal-roasted meats and vegetables, a selection of coffee and barrel-aged craft beverages. hunterandbarrel.ae Italian restaurant and lounge to open in DIFC

Mine & Yours Group, launched a new Italian concept in Dubai. Set to open in September 2021 in the heart of Dubai International Financial Center, Chic Nonna will feature an Italian restaurant on the ground floor and a lounge bar on the first floor. mineandyoursgroup.com


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Articles inside

Seductive spring recipes

1min
page 80

Incider scoop

5min
pages 78-79

What’s baking?

3min
page 76

How to personalize your guest experience

2min
pages 72-73

Between the breadlines

4min
pages 74-75

Getting locals into your hotel restaurant

3min
pages 70-71

Misconceptions of micromanagement

3min
pages 68-69

Marc Chehade talks F&B concepts beyond borders

2min
pages 52-53

How Lebanon’s franchising sector is faring

4min
pages 60-61

Empowering women through franchising

1min
page 59

Grilling with BBQ Bros

2min
pages 56-57

The right way to export your franchise abroad

2min
page 58

Manchising happily ever after

4min
pages 54-55

Finding the right franchise partner

4min
pages 50-51

Sandwich W Noss: a cut above the rest

3min
pages 48-49

Rabih Fakhreddine, a trendsetter in the F&B and nightlife scene

3min
pages 44-45

The case for franchising

4min
pages 46-47

Handling no-shows at restaurants

3min
page 33

Hotel franchising in the Middle East

3min
pages 42-43

The truth behind artificial intelligence

6min
pages 38-41

Getting to grips with Generation Z

5min
pages 34-35

America’s great restaurant rebound

3min
pages 28-29

The kitchen’s hottest rising stars

9min
pages 30-32

Redefining hotels in the Airbnb era

4min
pages 24-25

Chefs

2min
page 18

Hotels

8min
pages 10-15

Suppliers

3min
page 19

ATM 2021: the first in-person travel and tourism event in the world since the onset of Covid-19 The Hotel Show Dubai returns for its 21st edition Calendar

3min
pages 20-21

Magical Morocco

4min
pages 22-23

Designing the ultimate guest room

4min
pages 26-27

Food & Beverage

6min
pages 16-17
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