Cover Story
HOTEL Business Review
Trends in Hospitality Industry Post Pandemic
The hospitality industry, with the lifting of lockdowns and opening up of borders, is entering a new era. However, as the shadow of pandemic still lurks large the hotel industry has to understand the fears that lurk in the minds of the tourists and meet their demands in order to decrease their fears. The hoteliers are incorporating several changes to encourage more guests to visit these places for business and leisure. They have introduced several new techniques to tackle the problems posed by the pandemic. Enabling the business travelers to amalgamate business with pleasure has also given a boost to the occupancy by bleisure tourists. Among other trends, Ashok Malkani finds, are introduction of smart rooms, providing healthy food, increased use of technology, et al. With the adoption of new trends, the industry believes that there will be stability in the near future. 26
Mar-Apr ’22
