As restrictions ease up in different spheres of public activity, there is much talk about adapting to the “new normal”. Precautionary safety and heightened hygiene and sanitation practices and measures were implemented across all hotels. The Cover Story discusses how the hospitality industry, which has been adhering to the SOPs and operating in a highly regulated fashion, has been seeing an uptrend in the occupancy rate. The corona virus outbreak has affected various trade activities, which has adversely affected the hotel industry globally. Due to the lockdown thousands of people lost their jobs and some had to be content with receiving trimmed down salaries. The Business Story reviews the steps taken to tackle and revive the situation in hotel industry. To prevent the menace of Covid-19 from invading the guests and staff at hotels and other foodservice places, contactless dining has become the key issue.