CORPORATE Gift Guide Spring 2013
Tom Mannion
See the full range at hotelchocolat.com/cocoajuvenate
PHOTOGRAPH BY
Relax. Revive. Rejuvenate
Happiness Delivered
Concierge Service – page 4
Sleeksters & H-boxes– page 6
Welcome to this bright new season of chocolate, full of exciting corporate gift ideas for every occasion, every opportunity and every budget. So whatever you have planned this spring we’re here to help – from eyecatching promotions, memorable events and responsive marketing campaigns, to unforgettable customer gifts, delicious staff incentives and much more. If you’d like to put your brand even more firmly in the spotlight with personalisation and branded packaging, then take a look at our Concierge and Bespoke Services on pages 4-5. And please don’t forget that our dedicated and experienced Corporate Team is on hand to ensure your next campaign is an absolute breeze – from choosing and ordering to delivery.
Signatures– page 26
High spend discounts from £300 £300-£2499 5% £2500-£4999 7.5% £5000-£9999 10% £10000-£14999 12.5% £15000+ 15% Discount includes total cost of products including concierge option and vat, but excluding delivery. Discount available to any business, organisation or individual.
YOUR MESSAGE Our Chocolates
We look forward to being of service to this spring.
Your message in our complimentary card delivered direct to loved ones, relatives and friends for you. Or get us to deliver to your own home so you can hand out the gifts yourself.
Angus Thirlwell, Co-founder & Chief Executive
STYLED BY Daryl McGregor
Cover – PHOTOGRAPH BY Kevin Mackintosh
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The Concierge Service Add even more style and impact to your gifts by taking full advantage of our Concierge Service – your gifts will arrive in one of our striking ribbon-tied gift bags, or in a smart envelope for our best-selling Sleekster selections, both with a matching envelope for your personal message.
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i. Concierge Bags OPTION 1: Choose your gifts and we’ll deliver within 5 working days, bagged and bowed and ready for you to add your own personal message. Minimum order quantity: 12. OPTION 2: Includes a bespoke printed gift tag incorporating your company logo and message in your corporate colours. Minimum order quantity: 50. Small Bag Medium Bag Large Bag Artwork Charge
With a blank gift tag
With a bespoke gift tag
£3.00 £3.50 £4.50 N/A
£3.65 £4.15 £5.15 £85
Blank notelet
Sleekster Envelopes Choose your gifts from our Sleekster range and we’ll deliver within 5 working days in smart envelopes ready for your own personal message. Minimum order quantity 12. ii. Sleekster Envelope ref 356551 £2.50 Bespoke printed notelet
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The Bespoke Service Your brand in tailor-made packaging, paired with our premium chocolates will make an irresistible team this spring – whatever you have planned. And you’ll find there’s a huge array of products that can be given the Bespoke Service.
Bespoke Sleeves Already a great favourite, our bespoke sleeves can be slipped over many of our best-selling boxes, including Sleekster and H-Box selections – and you’ll find there’s a selection for absolutely everyone.
Bespoke Packaging
Bespoke Labels & Tags
We’ve been creating bespoke boxes for our customers for over 20 years, so we know a thing or two about eye-catching design that makes real impact – from Duo Boxes and Mini Handbags, to bigger boxed selections.
You can add one of our bespoke labels or tags to an amazing range of chocolate goodies – including our Sleekster Selections, Collections and Gift Bags of all sizes.
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Stephen Bond
You’ll find one of our best-selling selections for everyone – designed to slip through the average letterbox. Our Sleekster selection range (26-30 chocolates) is also available in smaller H-Boxes (12-15 chocolates).
PHOTOGRAPH BY
Sleekster & H-Box Selections
Everything Selections All of our best-loved recipes with something for absolutely everyone to love. Sleekster Contains gluten ref 260540 £22 H-Box Contains gluten ref 260536 £12
Less Sugar More Cocoa A revolution in chocolate enjoyment – featuring our best dark and milk chocolates, pralines and nutty recipes that maximise cocoa happiness and minimise added sugar. Delivering deeper flavours and more satisfaction from less. Sleekster Contains gluten, alcohol-free ref 260603 £22 H-Box Contains gluten, alcohol-free ref 260602 £12
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White and Light Utterly devoted to the creamy, dreamy flavours of white chocolate. Sleekster Contains gluten, alcohol-free ref 260539 £22 H-Box Contains gluten, alcohol-free ref 260535 £12
Exuberantly Fruity Fruity explosions of flavour in refreshingly zingy soft truffles. Sleekster Contains gluten ref 260550 £22 H-Box Contains gluten ref 260551 £12
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Milk Oblivion Total chocolate immersion with pralines, caramels, mellow chocolate and more. Sleekster Contains gluten, alcohol-free ref 260537 £22 H-Box Contains gluten, alcohol-free ref 260533 £12
Serious Dark Fix Seductively dark and exciting recipes full of satisfyingly deep cocoa flavours. Sleekster ref 260538 £22 H-Box ref 260534 £12
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Ribbon-Tied Handy little boxes with 4 or 8 of our favourite chocolates – ribbon-tied and ready to give. Contains gluten, alcohol-free. i. 8 Chocolates ref 111210 £8 ii. 4 Chocolates ref 111211 £5
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Message Boxes Whatever you’d like to say, you’ll find there’s a gorgeous little box of chocolates to help you say it! Because sometimes chocolates speak louder than words. 8 chocolates, all contain gluten, alcohol-free. £8 each. i. Happy Birthday ref 111236 ii. Simply Thanks ref 111238 iii. Congratulations ref 111237
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Gifts That Say All The Right Things From staff birthdays and anniversaries to customer thank yous and more – whatever you’d like to say, you’ll find one of our chocolate-filled boxes to help you say it.
The Birthday Box A selection of 12 uplifting chocolates for a blissfully happy birthday – with milk and dark pralines, rhubarb mousse, vanilla truffles and more. 12 chocolates, contains gluten, alcohol-free. ref 111216 £14
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The Beauty Box With a timelessly elegant look on the outside, inside you’ll find glamorous chocolate specialities that are simply to die for. And when they’re gone it really comes into its own – with a mirror, compartments and ribbon-dressed drawers to keep your pampering essentials safe for a long time to come. Containing: Milk Chocolate Precious Heart, 8 Pralines & Fruity Ganaches, Salted Caramel Puddles, 6 Classic Champagne Truffles, Cookie Crème Slab (100g). Contains gluten. ref 300241 £50
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Lovely Little Things For events, parties, exhibitions, product launches and more.
Pink Champagne Truffle Handbag ref 111207 £4.50 Milk Chocolate Precious Heart ref 111199 £6.50 Caramel Buttons ref 111232 £5.50 Pink Mini Munchkin ref 111219 £1.50 Blue Mini Munchkin ref 111218 £1.50 Mini Praline Signature Box ref 111209 £5.50 Pink Champagne Truffles Keepsake Heart ref 111213 £5.50 Classic Champagne Truffles Keepsake Heart ref 111215 £5.50
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The Chocolatier’s
TABLE
PHOTOGRAPH BY
Sarah Maingot
A truly epic adventure into the very best from every genre of chocolate we make – makes an utterly unforgettable gift when you have a big thank you to make or great success to reward! With creamy truffles, melt-away pralines and caramels, solid chocolate slabs and batons and so much more.
The Chocolatier’s Table 750g Contains gluten ref 260566 £58 The Chocolatier’s Table 1.4kg Contains gluten ref 260565 £98
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Pick Me Up of the Season Full of autumnal treats to surprise someone special anytime. Containing: 40% Milk Chocolate Slabs, Caramel Buttons, 6 Eton Mess Truffles. Contains gluten, alcohol-free. ref 356553 ÂŁ12
Goody Bag of the Season Our favourite seasonal goodies bagged, bowed and ready to delve into! Containing: Soft Caramels, Eton Mess Slab (100g), Gemstones, 6 Billionaire's Shortbread Truffles, Milk Lick. Contains gluten, alcohol-free. ref 356552 ÂŁ17
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LUXURIOUS Collections Attention-grabbing gifts that are easy to share – perfect for saying a big thank you, rewarding teams and impressing prospects.
The Chocolate & Prosecco Collection Contents: 75cl Classic Prosecco, Milk Oblivion Sleekster, 40% Milk Chocolate Batons, 66% Dark Sambirano Valley Madagascar Bar (70g), Strawberry White Puddles, Dark Bolivian Brazil Nut Nibbles. ref 356558 ÂŁ75
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ENTERTAINING
PHOTOGRAPH BY
Specially created for the season of entertaining and sharing – featuring striking selections perfect for thanking teams and for passing around at parties.
Sarah Maingot
with chocolate
The Party Piece With an impressive array of over 80 chocolates to pass around. Measuring 35cm in diameter, 700g, contains gluten, alcohol-free. ref 330054 £58
The Ultimate Party Piece A showstopping centrepiece for parties, dinners and sharing with over 140 chocolates – from bite-sized canapés and mini bûches, to enrobed fruit and nuts and much more. Measuring 45cm in diameter, 1kg, contains gluten, alcohol-free. ref 330055 £98
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Munch & Nibble A selection of our favourite chocolate enrobed fruit & nuts for entertaining at home – perfect for nibbling at parties, munching over morning coffee, or for delicious evenings in. 270g, alcohol-free. ref 330056 £15
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Canapés Irresistible two bite chocolate canapés bringing together flavours that were meant to be together. Perfect for parties, after dinner, or as a treat with your elevenses. 18 chocolates, alcohol-free. i. Milk Chocolate with Caramel & Sea Salt ref 330051 ii. Dark Chocolate with Cocoa Nibs Vegan suitable ref 330052 iii. 50% Milk Chocolate with Earl Grey Tea ref 330053 £10 each
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Dipping Adventure for 8 Just heat the chocolate and get set for a real chocolate adventure. Perfect for sharing and full of everything you need to dip into molten chocolate like crisp sesame & sea salt waffles, gianduja, crunchy brazils and almond biscuits, marshmallows and more. 800g, contains gluten, alcohol-free. Marshmallows not suitable for vegetarians. ref 310202 ÂŁ34
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i. Extreme Dipping Adventure With 70% Dark & Dark with Chilli Chocolate. 360g, contains gluten, alcohol-free ref 330016 ÂŁ18 ii. Dipping Adventure for 2 With 40% Milk & White Chocolate. 360g, contains gluten, alcohol-free ref 310201 ÂŁ18
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GIANT Chocolate Slabs
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All 500g, alcohol-free and ÂŁ15 each. i. Rocky Road ref 1245 ii. Caramel & Co Gluten-free ref 1663 iii. Triple Chocolate Wham Bam Gluten-free ref 310013 iv. Nut Mania Gluten-free ref 310188 v.Mississippi Mud Pie ref 310217 vi. Cookie Choc Chip ref 310189
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Bring Out The Bubbles Nothing says true luxury quite like our creamy, soft truffles made with an elegant splash of real champagne – perfect for making a stylish impression.
TOP Classic Champagne Truffles i. 8 chocolates ref 111182 £10 ii. 16 chocolates ref 340029 £20 RIGHT Pink Champagne Truffles i. 8 chocolates ref 111181 £10 ii. 16 chocolates ref 340030 £20
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Oysters & Champagne Brimming with classic style, elegance and more than a touch of glamour – with 6 beautiful milk chocolate oysters filled with melt-away praline served with 6 stunning classic champagne truffle pearls. 150g. ref 111196 £14
The Pink Collection Containing: 20cl Sparkling Pink Rosé, Pink Champagne Truffles, Strawberries & Cream Eton Mess Slab (100g). Contains gluten. ref 356545 £25
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THE SIGNATURE Collections
PHOTOGRAPH BY
Sarah Maingot
Our finest recipes, beautifully hand finished with dreamy caramels, melting pralines and soft, ganache-filled truffles. Dressed to thrill in stylish keepsake boxes, tied with thick gros grain ribbon. Classic Collections arrive with white lids and Dark Collections with matt black – both embossed in gold.
Small Signature Collection With 12 chocolates £14 i. Classic Collection ref 260510
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ii. Dark Collection ref 260542
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Medium Signature Collection With 26 chocolates £28 i. C lassic Collection Contains gluten ref 260511 ii. i.
ii. Dark Collection ref 260543
Large Signature Collection With 46 chocolates £48 i. Dark Collection ref 260544 ii. C lassic Collection Contains gluten ref 260512
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OUR MOST Luxurious Keepsake
The Signature Cabinet Like a beautifully crafted collector’s cabinet, each of the three drawers in our keepsake box is filled with our most precious chocolates. All 138 are sought-after Signature recipes from across the genres – including luscious cream truffles, mouthwarming alcohol recipes, melt-away pralines, mellow caramels and more. The cabinet measures 445mm in length and 140mm in height. Contains gluten. ref 260528 £160
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PHOTOGRAPH BY
Stephen Bond
Cocoa Juvenate Rich in antioxidants, vitamins, minerals a nd feel-good happiness, cocoa is a natural wonder. Perfected on our Saint Lucian c ocoa estate in our exclusive spa, these treatments help protect, renew, enliven and uplift – all with an invigorating scent inspired by freshly cut cocoa pods with notes of bergamot, green tea, lime, exotic florals and warm sandalwood.
PHOTOGRAPHS BY
Tom Mannion
See the full range at hotelchocolat.com/cocoajuvenate
Revive Warming Body Mask The last word in total body bliss, this purifying mask is like a warm blanket wrapped around you to deep clean your skin, drawing out impurities and allowing your skin to breathe again. Made with handpicked premium ingredients including organic West Indian cocoa butter, kaolin clay and macadamia seed oil. 150ml. ref 100006 £25
Revive Body Oil Sublimely soft, sleek skin is guaranteed with this rich body oil that nourishes the skin whilst helping to sculpt the silhouette. Made with handpicked premium ingredients including organic West Indian cocoa butter, Moroccan argan oil and green coffee oil. 100ml. ref 100005 £25
Revive Hand Cream Hardworking hands need plenty of TLC so they remain youthful, soft and protected. This super rich yet instantly absorbed hand cream will leave no slippy fingers, just the silky feel of nourishment. Made with handpicked premium ingredients including organic West Indian cocoa, shea butter, mango seed oil, honey, and bearberry extract. 100ml. ref 100003 £18
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Revive Body Polish Inspired by treatments perfected at Boucan Hotel’s exclusive spa, this deeply indulgent body exfoliator will buff dull skin, leaving it smooth, soft, radiant and deliciously scented. Made with handpicked premium ingredients including organic West Indian cocoa butter, cocoa shell granules and cane sugar. 185ml. ref 100001 £20
Revive Lip Balm This little pot of magic is a guardian angel for your skin, deeply nourishing, protecting and softening your lips. Glide it over dry skin to leave it smooth and supple – and never leave home without it. Made with handpicked premium ingredients including organic West Indian cocoa butter, shea butter, sunflower oil & vitamin E. 8ml. ref 100007 £7
Revive Body Butter Sumptuous and deeply nourishing, just drift away to an exotic island as you nurture your skin. Made with handpicked premium ingredients including organic West Indian cocoa butter & Moroccan argan oil to help nourish, soften and smooth the skin. 185ml. ref 100000 £20
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Revive Treatment Candle Inspired by the beautiful blend of natural scents all around the Cocoa Juvenate Spa, set amongst the cocoa groves of Rabot Estate, Saint Lucia. An invigorating scent with an uplifting and enlivening fusion of bergamot, green tea and citrus notes, blended seamlessly with the rich aromas of jasmine, neroli and rose. Burn time 40-50 hours. ref 100008 £30
Revive Hand & Body Wash
Revive Hand & Body Lotion
Cocoon your skin in rich, bubbly lather as you cleanse, care and nourish hardworking hands and body, leaving your skin deliciously scented. Made with handpicked premium ingredients including cocoa extract, honey and cane sugar. 340ml.
Steal a moment each day to protect and treat your skin with some silky smooth nourishment. Made with handpicked premium ingredients including organic West Indian cocoa butter, babussu and mango seed oil. 340ml.
ref 100004 £18
ref 100002 £18
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PHOTOGRAPH BY
Stephen Bond
Our Best-Selling
SELECTORS Selectors are handy sized selections of our favourite recipes in the minimum amount of packaging – so they’re perfect for some serious Me-Time!
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i. White Dizzy Pralines ref 190266 ii. Ruby Port Truffles ref 140424 iii. Orange Mousse ref 150399 iv. Pistachio Crunch ref 180075 v. Gianduja Bombe ref 190283 vi. Billionaire's Shortbread ref 190252
All £3.50 each or buy 3 or more for £2.95 each
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ENROBED FRUIT Something rather special happens when succulent fruit meets premium chocolate – just pick your favourites and dive in! i. Kirsch Cherries ref 340001 ii. Amaretto Sultanas ref 340004 iii. Succulent Ginger ref 340005 iv. Orange Tangs ref 340006 v. Rum Sultanas ref 340003 vi. Mango Strips ref 340002
All £8.50 each or buy 3 or more for £7.50 each
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Corporate TASTING Adventures Join us for an evening of discovery as you’re expertly guided through two delicious hours of tasting. Our exclusive Corporate Tasting Adventures are unique private events, hosted and managed by our knowledgeable staff in one of our smart stores, so they’re perfect for informal networking events, team building, staff incentives and more. COST £45 per person VENUES Edinburgh, Cheltenham, Manchester, York & London – Borough Market & Covent Garden
PHOTOGRAPH BY
Stephen Bond
SCHEDULE & BOOKINGS email sales@hotelchocolat.com or call the Corporate Team on 08444 93 10 10.
Full BESPOKE Pricing Artwork: £120 Delivery: £17.50 per case, posted individually: £3.95
Product
Price
Case Size
500 units (minimum)
£2.30 each
1000 units
£2.00 each 200 units
Duo Boxes Bespoke Box
2500 units
£1.85 each
5000 units
£1.70 each
500 units (minimum)
£4.00 each
1000 units
£3.50 each 150 units
Mini Selection Bespoke Box or Sleeve
2500 units
£3.25 each
5000 units
£3.05 each
500 units (minimum)
£4.85 each
1000 units
£4.60 each 150 units
Choc 6 Bespoke Box
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2500 units
£4.25 each
5000 units
£3.95 each
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Product
Price
Pocket Selection Bespoke Sleeve
Case Size
250 (minimum)
£7.85 each
500 units
£7.55 each
1000 units
£7.45 each
2500 units
£7.15 each
5000 units
£6.95 each
100 units (minimum)
£9.90 each
250 units
£9.75 each
500 units
£9.30 each
1000 units
£8.85 each
250 (minimum)
£11.25 each
500 units
£11.00 each
1000 units
£10.75 each
2500 units
£10.25 each
5000 units
£9.75 each
250 (minimum)
£19.75 each
500 units
£18.75 each
1000 units
£18.50 each
2500 units
£18.25 each
5000 units
£18.00 each
100 units
50 units
Choc 11 Bespoke Box
H-Boxes Bespoke Sleeve
Sleeksters Bespoke Sleeve
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50 units
50 units
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As seen on Condé Nast Traveler’s Hot List 2012 Find details of hotel packages, prices and availability at: thehotelchocolat.com reservations@hotelchocolat.com or call: 0844 544 1272
Tom Mannion PHOTOGRAPH BY
There's never been a better time to discover our unique hotel set amongst the rainforest and sun-dappled cocoa groves of Rabot Estate – relax and unwind at the exclusive clubhouse, or treat yourself to a soothing spa treatment. Explore your beautiful surroundings, take a tour, or walk the estate trails. The choice is all yours.
Where to find us... LONDON Borough Market, Canary Wharf, Chancery Lane, Cheapside – St. Paul’s, Covent Garden – Seven Dials, Euston Station, Kensington, Kings Cross Station, Leadenhall Market, Liverpool Street Station, London Bridge, Moorgate, Paddington Station,The Strand, Stratford, Old Compton Street – Soho,Victoria, Waterloo. REST OF ENGLAND Bath, Basingstoke, Birmingham, Bluewater – Kent, Brighton, Bristol, Bromley, Cambridge, Canterbury, Cheltenham, Chester, Chichester, Cribbs Causeway, Dudley, Exeter, Guernsey, Guildford, Harrogate, Jersey, Kingston, Lakeside – West Thurrock, Leeds, Luton Airport, Maidstone, Manchester, Meadowhall – Sheffield, MetroCentre – Gateshead, Milton Keynes, Newbury, Newcastle, Norwich, Nottingham, Oxford, Plymouth, Reading, Salisbury, Solihull, Southampton, St. Albans, Taunton, Trafford Centre – Manchester, Tunbridge Wells, Watford, Windsor,York. SCOTLAND Aberdeen, Edinburgh.
INTERNATIONAL Amsterdam, Copenhagen, Boston, New York. OUTLET STORES Huntingdon, Telford. JOHN LEWIS Nationwide stores sell a selection of our chocolates. For location maps and opening hours hotelchocolat.com/stores
WALES Cardiff. N. IRELAND Belfast.
The Chocolate Tasting Club It’s where we develop all of our new chocolate recipes. Our members taste and rate exciting new chocolates before anyone else, as well as enjoying some beautifully remade classics too. The highest rated recipes go on to star in our best-selling Selector range in-store. Our members also receive 5% discount on Hotel Chocolat purchases online and in-store. For more information and gift subscriptions visit hotelchocolat.com/tastingclub or call 08444 933 933
Chocolates that mean BUSINESS From product launches and exhibitions, to sales incentives and direct marketing premiums – whatever you have planned, our Corporate Team is here to help with eye-catching ideas to suit every budget and every occasion. With corporate volume discounts, bespoke packaging and delivery direct to your recipients – we can put your brand centre stage. Call: 08444 93 10 10 Email: sales@hotelchocolat.com
High spend discounts from £300 £300-£2499 5% £2500-£4999 7.5% £5000-£9999 10%
£10000-£14999 12.5% £15000+ 15%
Discount includes total cost of products including concierge option and VAT, but excluding delivery. Discount available to any business, organisation or individual.
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STEP–BY–STEP Order Guide 1. PLEASE SELECT YOUR SERVICE & GIFTS Standard Products
The Concierge Service
The Bespoke Service
• Choose from the entire range
• Choose from the entire range
• From single gifts to volume direct marketing, there’s no minimum order!
• Packaged in ultra smart Hotel Chocolat livery and delivered in a stylish presentation bag
• Personalised design and bespoke, attention-grabbing packaging
• Bulk delivery to you or direct to your recipients
• Your message printed on premium grade stationery with matching envelope
• Smart packaging complete with personalised message card
• Your corporate material delivered in the envelope, the presentation bag or both
• View products online at hotelchocolat.com
• Choose from a wide range • Bulk delivery to you or direct to your recipient • Free Call Off Service meaning you always get the freshest chocolates • View products online at hotelchocolat.com/bespoke
2. CHOOSE YOUR DELIVERY METHOD Bulk delivery
Individual addressees
If you’d like your gifts all sent to the same address, then we can arrange it, using a reliable and trackable service. Ideal if you’d like to personally deliver the gifts yourself,
You can provide us with your list of recipients in a number of ways: • Via our website (maximum of 20 addressees) • Email it to hcc@hotelchocolat.com • Send it on CD, disk or hard copy to Hotel Chocolat Ltd, Mint House, Royston, SG8 5HL. Excel spreadsheet via email is the most efficient method. If you’d like to email other formats please call first on 08444 93 10 10
3. PLACE YOUR ORDER OR CONTACT THE SALES TEAM Concierge & Bespoke Services
Hotel Chocolat Standard Products
BY PHONE OR EMAIL: Call our dedicated sales team on 08444 93 10 10 or email sales@hotelchocolat.com so we can discuss the details of your order, your design requirements and send out your free sample.
BY PHONE: Call our dedicated sales team on 08444 93 10 10 8.30am to 5.30pm Monday to Friday
DESIGN SERVICE AND ARTWORK: Our team of experienced designers can meet your exact needs with branded packaging and eye-catching designs, emailing colour proofs to you for approval. If you’d like to supply us with your own artwork or logo, please email it in an eps Illustrator file or jpeg format to: sales@hotelchocolat.com
TESTING THE QUALITY (Corporate only) If you’d like to put our packaging and delivery service to the test and taste the product for yourself, then why not place an order for a single item?
ONLINE: hotelchocolat.com You can order 24-hours a day at our dedicated website. BY EMAIL: hcc@hotelchocolat.com BY FAX: 01763 257795 IN STORE: Visit any one of our nationwide stores, listed on the previous page.
TESTING THE QUALITY (Bespoke only) When you choose our Bespoke Services we’ll send you a free sample so you can see and taste the quality of our chocolate for yourself.
Dietary Information Each gift in this catalogue is accompanied by clear dietary information to make choosing the perfect gift easier. All of our products are made in an environment where nut oil may be present, so unfortunately, no gift in this catalogue is suitable for those with a nut allergy – sorry!
How to Order... ONLINE – hotelchocolat.com EMAIL – hcc@hotelchocolat.com
PHONE – UK: 08444 93 10 10 Overseas: +441763 257 705 IN STORE – Visit any one of our nationwide stores
Delivery Costs Single item
2 or more items (cost per address*)
UK**Standard
(3-5 working days)
£3.95
£4.95
UK** Gold
Next working day***(if ordered by 18.00) Specific date
£4.95
£6.95
UK** Saturday
Saturday delivery
£6.95
£8.95
Europe
(3-8 working days)
£7.95
£9.95
Rest of the world (3-8 working days)
£14.95
£16.95
USA Local
Fast deliveries from our Boston warehouse. Go to hotelchocolat.com to order
Information & Services 100% Happiness Guaranteed All of your purchases are covered by our No Excuses Guarantee, so if you’re not 100% happy with our products, or we miss an important delivery date, then we guarantee we’ll immediately put it right for you – refunding or replacing as appropriate. In addition, we guarantee to make good any mistakes with honesty and a positive solution that works for you. We never want you to lose faith in Hotel Chocolat and we will always go the extra mile so you know how important your custom is to us. All of our Customer Service team are trained and empowered to help, whatever the circumstance and whatever method by which you choose to contact us – so you can always be sure of a prompt, helpful and friendly reply that we hope will strengthen our relationship with you and help you to retain confidence in us. Angus Thirlwell, Co-founder
Payment – We take payment at the time of order, as our products are mainly time-sensitive gifts which need to be cleared for prompt despatch. Order Tracking – Go to hotelchocolat.com and follow the link on the home page. Inputting your order number will enable you to track any orders placed. Moving House? Let us know so we can continue to send you new Hotel Chocolat catalogues as they’re published. Follow us on Twitter twitter.com/HotelChocolat Like us on Facebook facebook.com/HotelChocolat Check out our blog talesfromtreetobar.com © Hotel Chocolat Ltd 2013. Registered in England no. 2805730, Mint House, Royston, SG8 5HL, UK. Full terms & conditions available on request. We reserve the right to substitute items of similar value. Our total liability for any claim whatsoever shall not exceed the price of the goods supplied to the customer. We shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way. All trademarks and registrations are acknowledged as belonging to their respective companies. This catalogue is printed on paper accredited by the Forest Stewardship Council (FSC ®).
FREE Click & Collect service now available! hotelchocolat.com Visit our new website with – • Enhanced gifting options, including gift bags & gift cards • Guaranteed next day and AM delivery options • Hotel booking facility And much much more... All existing customers’ passwords and address books are still available.
DISCOVER • REVIEW • SHARE
ILLUSTRATION BY Nuno Da Costa.