HMS software India Generating Revenues •
Successfully running an establishment in the hospitality industry is by no means a mean feat. There is indeed much that goes into making any such establishment a cut above the rest. While the big players in the field already have an established market share with a bankable customer base, it is the comparatively newer and smaller-sized establishments that must go the extra mile to make their mark. Enterprise Resource Planning (ERP) is a potent business tool that has integrated modules for streamlining the various processes that go into managing any establishment. ERP has an important role to play in managing the back-end processes and human resources. In the hospitality industry, ERP gets mutated into Hotel Management System (HMS) software. HMS manages and brings together various resources such as hotel revenue management, reservations management, inventory, accounts, housekeeping and point of sale (POS). • Main features of the software that deals with hotel database management system include: • Managing both online and offline reservations and bookings. With an increasing number of people logging on to travel websites and portals for making bookings, a glitch-free integration of the same with the bookings done over phone or from the front office is essential. • Customer relationship management is also streamlined, as data collected from various sources such as – direct calls, email, feedback forms, website, surveys – is collated and analysed to come up with better ways to ensure customer satisfaction. • Secureness of data is assured with the help of IP restrictions and audit logs. • POS management that covers an unlimited number of POS terminals scattered across the premises. • Real time alerts and updates sent right to the mobile phone of the owner. • Routine analytical reports and insightful suggestions are provided. • Key Performance Indicators (KPI) are pre-set, thereby making it easy to ascertain as to which processes are working to their full potential and which require further work to be put into them. • Free Trial available. • Easy membership-based packages. • Full customization. • Level of automation as per the needs and requirements of the owner concerned. Usually, while a smaller-sized budget hotel can make do with a lesser level of automation, a largersized establishment might fare better with complete automation. Available as a one-stop solution for managing any kind and size of an establishment in the hospitality industry, HMS software can greatly increase the overall efficiency. As the owner of an establishment, probably the most potent tool that you can find is HMS software. With hotel management software in India, technology is at your fingerprints and without working any harder, you can expect better results. Summary: With the ever-increasing competition in the hospitality industry, innovative solutions are indeed the need of the hour to stand apart from the rest. From the perspective of a customer, the way that an establishment is managed speaks volumes about the quality of services that can be expected. An easy way of managing processes digitally is through software developed for hotel database management system. Offering highly effective revenue management solutions, Hotell ERP, hms software providers in Hyderabad offers affordable packages for hotel revenue management.