The Finest Swiss Hospitality Management Institute in the World
www.glion.edu
TABLE OF CONTENTS
WELCOME TO GLION
5
OUR VISION AND MISSION
7
Hospitality : One of the world’s fastest-growing industries 8 Switzerland : One of the world’s best choices for education 9 whAT MAKES GLION DIFFERENT? 11 Glion campus : Magnificent 14 BULLE campus : Dynamic 16 Outside the classroom 18 inside the classroom 20 CURRICULUM PATHWAY 21 HIGHLY QUALIFIED FACULTY 22 Know-how AND best practice in a professional environment 25 INTERNSHIPS : FIRST STEPS INTO THE INDUSTRY 26 A WORLD OF CAREER OPPORTUNITIES 28 SKILLS REQUIRED BY THE INDUSTRY 29 THE INDUSTRY VALUES GLION GRADUATES
30
alumni associatioN
32
UNIVERSALLY RECOGNIZED QUALIFICATIONS 34
welcome to glion
The World Travel and Tourism Council estimates that by
This explains why future leaders and decision makers are
the year 2020, the hotel and tourism industry will generate
often educated at Glion Institute of Higher Education.
303 million jobs, which will account for approximately one
By choosing Glion, you will join an institution led by a
in every eleven jobs worldwide. In light of such encouraging
team of passionate educators committed to developing
forecasts, education in the hotel, tourism, event, sport, and
the leaders of tomorrow. You will also join a team of
entertainment industries must concentrate on providing
enthusiastic students dedicated to becoming successful
management training of the highest standards of quality.
managers and entrepreneurs. Our years of experience in
But it must also provide an essential added value – the subtle
education, combined with our commitment to working
combination of expertise, style, and confidence that comes
on continual improvement, are evident in the wonderful
with professional and personal development.
success of our alumni, who carry the Glion name and network to the four corners of the world.
This is what Glion Institute of Higher Education has been doing since 1962 with all the vigor, excellence, and capacity for hospitality that have characterized Switzerland for generations. Our success has spread the reputation of our institute around the world. To attract the very best students, who will become the top-performing professionals of the
Christian Beek CEO
future, requires flexibility, independence, and a constant focus on innovation in education, as well as the ability to anticipate and adapt to this constantly changing industry.
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Love Bjelkholm Sweden – Hospitality Management Bachelor Degree Program
“I chose Glion for the diversity and multicultural environment. The class sizes are small enough to ensure a close working relationship with both teachers and students. Lessons are engaging and the teachers have great knowledge of the industry from good education and relevant working experience. Through my internship at Hotel Arts in Barcelona, I was not only exposed to all the aspects of hotel operations but made contacts and friends for life.�
OUR VISION AND MISSION
Vision Through its challenging academic programs, structured
• OUR VALUES
living environment, craft-based learning, and the “Glion spirit,” Glion Institute of Higher Education develops
To provide educational breadth coupled with optional specializations
innovative leaders for a broad array of service industries.
To work as reflective practitioners To develop leadership, enterprise and entrepreneurial skills
Mission
To respect differences of culture To act with integrity
Glion Institute of Higher Education offers managementfocused programs for the hospitality and other service industries. With an emphasis on both didactic and craft-
To practice and teach the Swiss work ethos To foster an international perspective
based learning, Glion is European in its outlook, Swiss in
To mentor our students
its work ethos, American in its educational approach, and
To guide students to increased responsibility
multinational in its student body. All programs emphasize the development of generic thinking skills, the understanding of contemporary management theory, and the integration of theory and practice. The “Glion spirit” and Glion’s
To provide students with an American style student services To operate a sustainable business model and reflect this in our curriculum
academic programs prepare graduates for rapid progress to international managerial positions.
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Hospitality : One of the world’s fastest-growing industries In 2020, one in every 11 jobs in the world will be in the hospitality industry, representing a staggering 303 millions jobs (source: World Travel & Tourism Council, 2010).
A Multitude of Career Options to Choose from The hospitality industry consists of a wide range of exciting and growing career opportunities. Business travel and tourism are its driving force and represent an important part of the economy in virtually every country. Over the next 10 years, approximately 9.2% of the world’s total employment will be generated by this broad industry. According to the World Tourism Organization, the hospitality industry is maintaining above-average growth prospects for the years to come with more than 4% growth per annum over the next 10 years. Outstanding career opportunities await our graduates, not only in traditional sectors such as hotels, restaurants, and resorts, but also in tourism, events, sport, and entertainment management, theme parks, casinos, wellness and, indeed, in literally any service industry.
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Switzerland : One of the world’s best choices for education Switzerland is reputed to be one of the most beautiful and trustworthy countries in the world, combining many unique privileges that make it the perfect place for students to grow and develop into young professionals.
A Unique Location for Learning • History of Hospitalit y
• Lifest yle and Education Qualities
The concept of hospitality has its roots in Switzerland.
Switzerland has a long record of stability and security,
Many hotels and other service industries around the
along with its tradition of hard work and integrity. For
world employ Swiss-educated managers because of their
generations, parents around the world have trusted the
rigor, strong work ethos, value for service, attention to
excellence of a Swiss education in private boarding schools
detail, genuine affinity for hospitality, and effectiveness
and universities of high repute.
in managing a diverse workforce. • At the Heart of Europe
• Internationalism
Switzerland benefits from an ideal central location in
Switzerland is home to an impressive number of
Europe. It means you can easily visit France, Italy, Germany,
international organizations, such as the United Nations,
and even the United Kingdom or Spain at weekends.
the World Trade Organization, the International Olympic
Public transport and connections to major airports and
Committee, and numerous sports federations, as well as
train stations from both campuses are easy and convenient.
over 150 nongovernmental organizations.
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Astrid Lepoultier France – Hospitality Management Bachelor Degree Program
“In life we need to make the right choice so as to achieve success. Glion appeared to be the best choice for my career for several reasons: unique cultural environment, high-level operational and managerial teaching, benefit from a large worldwide network, and so much more. My dream career is to be the owner of a boutique hotel chain in Africa.”
whAT MAKES GLION DIFFERENT?
We Would Like to Introduce Ourselves • Hiring managers from 5-star hotels rank Glion among the top 3 hospitality management schools in the world for an international career. (TNS, UK, global survey, 2010)
• Almost 50 years of successful partnership with the industry, resulting in a proven track record of great career placements for our students. • Wide choice of programs and specializations. • Unique curriculum design fostering a learning experience that goes beyond the classroom, that encourages students’ self-development, and that builds leadership abilities and business skills.
• High-quality international faculty. • International student body of over 90 nationalities providing a unique living experience. • Recognition by the industry and the Swiss Cantonal authority. • Accredited at university level by the New England Association of Schools and Colleges (NEASC). • Two superb campuses, each catering to a specific level of study while providing a privileged, friendly living environment. • Transparency, honesty, and professional ethics in everything we do.
• Interactive teaching methodology that is centered around students while encouraging them to develop their own thinking and analytical processes.
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Magnificent and Dynamic Campuses  Glion Institute of Higher Education comprises two campuses. Each provides a distinct study environment and offers a different level of education. Over the last five decades, our campuses have grown in response to student needs and developed into one of the most astounding educational environments of its kind. Designed to create the best teaching environment, Glion continues to invest considerably in campus facilities.
BULLE
GLION
Zurich Bern
The Glion campus has a breathtaking view over Lake Geneva
Geneva
Glion campus : MaGNIFICENT
About Glion Campus The Glion campus is the starting point for all undergraduate
Glion is also just 25 minutes by car or by train from Lausanne,
and some postgraduate progams. Personal discipline is
and only one hour from the international city of Geneva.
emphasized as students develop professional rigor through craft-based learning.
With a library containing thousands of books, magazines, and online publications, wireless Internet access throughout
The campus overlooks the magnificent Swiss Riviera
the campus, numerous study rooms, five restaurants, and
and Lake Geneva. It is situated directly above Montreux,
much more, the Glion campus provides students with the
famous for its Jazz Festival and Christmas Market as well
perfect setting for living and, more importantly, studying
as offering a wide choice of cultural and social activities,
and learning.
ensuring a fine enjoyable environment. The Swiss Riviera is blessed by an unusually mild microclimate, enticing many people to rate it as one of the most beautiful places on the planet.
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• Campus Facilities Café Viennois (quick-service restaurant and coffee shop) Bellevue dining room (quick-service restaurant) La Résidence (brasserie-style restaurant) Hôtel des Alpes (formal dining room) The Club: light food and students’ favorite recreation place with bar and snacks TV and game areas, terrace Fitness center and gymnasium Laundry facilities 16 classrooms, one auditorium, study rooms Library Two computer laboratory classrooms
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BULLE campus : Dynamic
About Bulle Campus Degree students move to the Bulle campus, usually in their
Located at the heart of Gruyère, a region famous for its
second year, where they join our graduate students. Bulle
tourism, its cheese, and other food specialties, Bulle offers
is a modern, academic campus, specifically designed for
a lively cultural life and entertainment (clubs and bars)
higher education with a library containing thousands of
and plenty of sporting activities including cross-country
books, magazines, and online publications. In this university
skiing, mountain biking, canyoning, rafting, climbing,
environment, students are responsible for managing their
paragliding, and horseback riding.
time, organizing their work, and developing their analytical and critical thinking through research, and group and
The campus is just a few minutes’ walk from the center
individual projects.
of the charming town of Bulle, which is just a 30-minute drive from Montreux, and a little more than an hour from Geneva.
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• Campus Facilities Le MolÊson (self-service restaurant) Lobby bar TV lounges Free access to sports center Free access to indoor tennis courts Laundry facilities 12 classrooms Two amphitheaters Three study rooms Library
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Outside the classroom Switzerland offers an amazing range of indoor and outdoor activities, allowing students to fully enjoy their free time, while developing lifelong friendships, intercultural awareness and team spirit.
• SPORT ACTIVITIES ON and OFF CAMPUS
• SOCIAL ACTIVITIES
Te a m a n d i n d i v i d u a l s p o r t s p l ay a n
Glion creates a strong social environment
important part in our students’ lives as
on and off campus, which encourages life-
they develop valuable team skills. Each
long friendships. You will have a broad
semester, students may choose to join
range of social activities to choose from.
teams in sports such as soccer, volleyball, basketball, and many more.
Located in the heart of Europe, Glion is within a few hours’ travel time of famous
Switzerland is a great place for year-round
cities such as Paris, Milan, and London,
outdoor activities: tennis, swimming, golf,
perfect for weekend excursions.
walking, hiking, waterskiing, sailing, horseback riding, canyoning, windsurfing, paragliding, fishing, soccer, rock climbing, mountain biking, downhill skiing, snowboarding, snowshoeing, and crosscountry skiing are just a few of the many activities available to students.
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Seoungmi Song South Korea – Hospitality Management Bachelor Degree Program
“The mix between student life, with all the sports and social activities, and academic life creates a balanced lifestyle that I appreciate very much. Through the craft-based learning courses I was fully prepared to carry out my internship in Hong Kong where I was challenged with difficult tasks. It gave me the opportunity to learn how to manage my stress and be efficient under pressure.”
inside the classroom Glion offers a wide range of hospitality, tourism, event, sport, and entertainment management programs to undergraduate, postgraduate, and graduate students.
• UNDERGRADUATE PROGRAMS
• GRADUATE PROGRAMS
Our undergraduate programs address all facets of traditional
Responding to the need for more highly qualified managers
and contemporary management in their related fields as
in the service industries, Glion offers its prominent MBA
well as the economic, human, and cultural issues involved.
and MEd programs. By acquiring key managerial skills,
Students develop a range of professional and personal
students will gain a competitive advantage to succeed in
competencies that prepare them to become entrepreneurs
this rapidly evolving global industry.
or to enter the corporate world. In addition to the campus-based graduate programs, Glion offers the first 100% online MBA in International
• POSTGRADUATE PROGRAMS
Hospitality Management. This MBA is a fully flexible
For those who aspire to change careers and enter the fast-
program that fits the busy work life of the hospitality
growing and international hospitality, event, sport, and
professional while providing key applied knowledge and
entertainment industry, we offer postgraduate programs
core management theory.
tailor-made according to the student’s objectives and previous experience. UNDERGRADUATE AND POSTGRADUATE PROGRAMS
HOSPITALITY MANAGEMENT PROGRAMS
• Bachelor Degree (3.5 years) – Event, Sport and Entertainment Management – Event Management – Entertainment Management – Sport and Entertainment Marketing – Sport and Entertainment Facility Management
• Bachelor Degree (3.5 years) – Hospitality Management – Tourism – Marketing – Human Resources – Finance and Revenue Management – Event Management – Environmental Management • • • •
EVENT, SPORT AND ENTERTAINMENT MANAGEMENT PROGRAMS
Associate Degree in Hospitality Administration (2 years) Diploma in Hotel and Restaurant Operations (1.5 years) Postgraduate Diploma in Hospitality Administration (1.5 years) Postgraduate Higher Diploma in Hospitality Management (2 years)
• Associate Degree in Event, Sport and Entertainment Administration (2 years) • Postgraduate Diploma in Event, Sport, and Entertainment Administration (1.5 years)* • Postgraduate Higher Diploma in Event, Sport and Entertainment Management (2 years)*
GRADUATE PROGRAMS • MBA in International Hospitality Management with Service Industries Marketing or with Leadership (1 year) • Master of Education in Hospitality Organizational Training and Management (1 year) • Online MBA in International Hospitality Management (2.5 years) * The qualifications students will obtain at the end of their studies can either be in “Event, Sport and Entertainment” or in “Sport,” depending on the courses they will select.
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CURRICULUM PATHWAY Our curricula are divided into three sections, each one developing specific aptitudes in order for graduates to be fully prepared to lead and manage teams in an exciting work environment.
• Professional Development
• General Education
This strand focuses on industry-specific skills and
There is a cultural element in all aspects of hospitality,
knowledge. You will start with general introduction courses,
tourism, sports, and other service industries. This strand
then progress towards specialized competencies and
expands your awareness of different cultural subjects
technology. Craft-based (hands-on) learning will introduce
and helps you to appreciate their influence on business.
you to the work environment and help you understand the
It also broadens your perspectives on the world, enriches
interpersonal relationships that are involved. The school
your general knowledge, and perhaps challenges some
develops your confidence and self-discipline as well as
preconceived ideas.
your analytical skills, preparing you for a successful entry into the professional world.
• Entrepreneurship
• Transformative Education
Here, you are introduced to business subjects such as
The transformative education process consists of developing
finance, marketing, and human resources management.
our students’ full personal and professional potential
The focus is on how they are applied in practice, which
through their studies by applying educational programs
makes these classes particularly relevant and interesting.
which explicitly address – in addition to the standard
You start with basic concepts, then progress towards
academic knowledge transfer – the following six areas of
understanding how they all interact, which helps you
development: internationality, guided hands-on learning,
appreciate some of the complexity that exists in the
professional internships, progressive learning principles,
professional business environment.
developing soft skills, employability.
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HIGHLY QUALIFIED FACULTY Our reputation is enhanced by a strong commitment to employing highly qualified and experienced faculty and professional instructors. At our Glion and Bulle campuses, we have 85 full-time and part-time faculty members. The following are short profiles of just a few of our outstanding faculty members and their excellent credentials and professional experience.
Academic Faculty DR. Lyn Glanz
Dean of Glion Graduate School
Qualifications
PhD, MSc, BSc, CQSW.
Professional experience
Her experience includes consultancy in the design and delivery of international mobility and acculturation programs to multinationals and academic institutions in both the Netherlands and Switzerland. Her expertise centers on international mobility, cross-cultural communication, and leadership development.
ALAIN GERVAIX
Lecturer in Economics and Statistics for the BBA and Managing in the Evolving Workplace for the MBA
Qualifications
MA International Management (MIM), BA Economics, Doctoral candidate at the “Haute Ecole de Commerce,” Switzerland.
Professional experience
International management experience in service sectors including hospitality, real estate, trading, and retailing, in Switzerland, Saudi Arabia, and Thailand.
CHRISTIAN KAMMER
Food and Beverage Operations – Associate Degree and Postgraduate Programs
Qualifications
MEd in Hospitality Organizational Training and Management, Brevet de Technicien Supérieur en Hôtellerie et Restauration.
Professional experience
12 years of international experience in the industry, seven of them with Hilton International.
DR. JOHN S. ROWLSON
Lecturer in Psychosociology, Research Methods, Human Resources – Bachelor Program
Qualifications
PhD, MEd, BSc, BSc Marketing.
Professional experience
Extensive experience in mental-health-related establishments as trainer, therapist, psychology instructor, and part-time psychiatric assistant. He was also a self-employed education and training consultant for over 22 years. Dr. Rowlson has been teaching for over ten years.
Kathrin Schmidt
Full-Time Lecturer in Event Management Subjects
Qualifications
Executive MBA for communication and leadership, Master in Marketing and Event Management.
Professional experience
Kathrin Schmidt benefits from wide experience in international event organization and project management for world-renowned brands such as Saab, K2 and ACM, and for important events like the Global Sports Award and the German Elite Event.
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Michael Hoy Dean, Glion Leisure Management School, Lecturer in Sports Retail
“Having been a hospitality student myself and worked for many years in diverse hospitality sectors, I have a great passion for this industry. I have a great level of understanding with the students. Teaching at Glion gives me the great satisfaction of helping students move forward in today’s industry.�
Professional Instructors Patrice Didier
Craft-Based Learning Kitchen Leader
Qualifications
Brevet Fédéral de Chef de Cuisine, BEP cuisinier.
Professional experience
Patrice Didier has acquired over ten years of professional experience as executive sous-chef at the Lausanne Palace and other prominent hotels in Europe, as head chef, sauce chef, and section chef in renown restaurants in Switzerland, in France, and in the UK.
Stéphane Besnard
Full-Time Senior Service Instructor in the Associate Degree Program
Qualifications
Brevet Fédéral de Chef en Restauration, BEP-CAP Service.
Professional experience
More than ten years as Maître d’Hôtel and Restaurant Director in prestigious hotels: Hotel Concorde La Fayette, Paris, France; Hotel Hyatt Montreux, Switzerland; Hilton on Park Lane, London, England; Maritim Hotel Cologne, Germany; Royal Park Hôtel Evian, France; Swissôtel Métropole Geneva, Switzerland; Intercontinental Montreux, Switzerland.
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Know-how and best practice in a professional environment
Operational Practice Glion builds your management and leadership skills. An
All of this is achieved under the direct supervision of
important part of our approach is craft-based learning in
highly experienced professional instructors. Students in
hospitality or in event, sport and entertainment-related classes.
the hospitality program will prepare meals in kitchens on the Glion campus, and serve in the five restaurants: the
Craft-based learning primary objectives:
fast- and efficient-service Café Viennois and Restaurant
• Give the flavor of the industry through short
Bellevue; the brasserie-style La Résidence; the beautiful
practice times. • Help students develop a broad range of skills including communication, working under pressure, organization, leadership and work ethos.
formal dining room at Hôtel des Alpes; and The Club, serving light food, drinks, and snacks. Students in the event, sport and entertainment program will be involved in the supervision of the fitness center, sports hall, and sports clubs, as well as the organization of a range of entertainment, sport, and cultural events. The technical aspects will be taught in the specially designed entertainment studies classroom, the fitness center, and sports hall.
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INTERNSHIPS : FIRST STEPS INTO THE INDUSTRY Programs at Glion include internships of six months in a professional environment. Through these valuable experiences, young graduates offer immediate added value to prospective employers.
Internships
Career and Placement Office
Craft-based learning is reinforced by one or two internships
Our team of professional placement executives works with
in the industry, depending on the program you follow. The
a database of 15,000 contacts, of which 4,000 regularly
first, probably in Switzerland, is normally an operational
provide Glion with internships and positions around the
position. The second can be anywhere in the world, and
world. The placement office also helps students learn
is expected to be at a supervisory level. Internships also
the art of writing a concise and engaging curriculum
open doors to your future as employers regularly offer
vitae, and develop their interview skills. Graduating
permanent positions to our students who have completed an
students average 3.5 interviews with key recruiters from
internship in one of their establishments. This combination
international companies.
of academic and real-world learning means that when you graduate from Glion, you will be ready to step straight
Internships are vital to build:
into a responsible position and work immediately at a
• Professional and entrepreneurial acumen.
professional level. And employers in this industry know it.
• Foreign-language skills that are so important in today’s global economy.
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UGNE BARONAITE Lithuania – Bachelor Degree in Hospitality Management
“Hospitality is one of the largest industries in the world! It provides a great opportunity to travel, get to know different cultures, learn new languages, broaden your mind, meet great people from all over the world, and grow not only professionally but also personally. Both my internships, in a small luxury hotel and in the Ritz-Carlton Barcelona, were amazing learning experiences as they allowed me to put into practice all the knowledge acquired in Glion.”
A WORLD OF CAREER OPPORTUNITIES As a Glion graduate, you will have a wide range of career fields from which to choose. The advantage of a Glion education is that it broadens your employment opportunities. Although hospitality is specialized in some areas, Glion helps you acquire global business and entrepreneurial competencies that are applicable in literally any service industry.
InterContinental Hotel Group recruiting for finance careers on Bulle campus
HOTELS AND FOOD SERVICES
TOURISM
OTHER SECTORS AND SERVICES
• International hotel chains • Corporate offices – regional responsibilities for hotel companies • Business or resort hotels • Holiday and sports clubs • Food and beverage management • Catering – airline, operational site, institutional, events, and fairs
• Ministry of tourism, government planning agencies • Travel agencies • Tour operator • Railway, maritime, airline companies • Convention and congresses
• • • •
FOOD INDUSTRY • Production facilities • Distribution and trade • Processing plants MARKETING AND COMMUNICATION • Marketing, distribution, and retailing companies • Public relations firms and communication agencies • Event management companies
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ENTERTAINMENT AND LEISURE • • • •
Theme parks, amusement and attraction parks Concert and show venues Resorts Casinos
MEDIA • Professional and specialized press • Publishing houses CONSULTING • • • •
Project development and feasibility studies Quality control Staff development Audit and financial planning
Banking – industry financing Insurance services for hospitality Equipment suppliers Real estate and development
EDUCATION • Hotel, tourism, and sport management schools • Professional and vocational establishments • Research HEALTH AND WELLNESS • Health and fitness centers, wellness, and spas • Clinics and hospitals • Specialized establishments – retirement, diet, aesthetic SPORT INDUSTRY • • • •
Sport federations Professional team management Sport centers and clubs Sport stadiums
SKILLS REQUIRED BY THE INDUSTRY Hiring managers from 5-star hotels ranked Glion among the top 3 hospitality management schools in the world for an international career. (TNS, UK, global survey, 2010)
• CAREER PROSPECTS FOR GLION GRADUATES
• INDUSTRY RANKING
Nine out of ten hiring managers rate hospitality career
In 2010, Taylor Nelson Sofres (TNS) Travel & Tourism
prospects for Glion graduates to be very good or excellent,
(UK), the world’s largest provider of custom research
and believe Glion graduates will likely be in the top 20%
and analysis, completed a broad industry survey among
of industry positions in five to ten years.
a large sample of senior managers from top international hospitality companies around the world. These companies were selected because they own and/or manage 5-star
• About employabilit y
rated properties. The primary purpose of the 2010 survey
Laureate Hospitality Education conducted a survey to ascertain
was to establish the relative ‘ranking ’ of the various
the most important characteristics required by the industry.
international hospitality management schools providing
The sample included 136 professionals (mainly general
university-level programs from which employers are likely
managers and human-resources directors) from 80 different
to recruit staff for international 5-star hotel companies.
companies and from 39 countries. A total of 11 characteristics
The industry hiring managers from 5-star hotels ranked
were identified as very important or extremely important by
Glion among the top three hospitality management school
more than 80% of the respondents. These characteristics were
in the world for an international career. For further details
then rated by order of importance, as shown in the chart below.
on this research, please visit our website: www.glion.edu
most important characteristics
• • • • • • • • • • •
Professional attitude Respectful of others Customer-oriented Motivated Team-oriented Hardworking Flexible Professional appearance Proactive Organized Self-confident
% of hiring managers rating the characteristic as very important or extremely important 97% 97% 96% 96% 95% 92% 92% 88% 88% 84% 84%
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THE INDUSTRY VALUES GLION GRADUATES Since our foundation in 1962, our reputation as a school for future leaders and managers has become well established among major hospitality companies. Each semester, the leading international hotel chains and other hospitality-related companies come to interview and recruit students who are preparing to graduate. Most of them have been coming to Glion for many years and the testimonials below demonstrate the industry’s commitment to Glion.
Katie Carter
Vice President, Human Resources, Hyatt Hotels and Resorts, Hyatt International. At Hyatt, we seek out others who share our passion for service, which has led us to recruit graduates from the world’s best hospitality management schools, with the goal of developing them to become the future key executives of the company. Over the past 20+ years, our company has recruited over 400 graduates from Glion, either as direct-entry positions in one of our hotels around the world, or as corporate leadership trainees. Our development program is specially designed to train and develop our future executive committee members and general managers. Our experience with Glion is always very positive, due to the high level of theoretical knowledge students gain during the school program and their passion for service which they bring to the industry. Hyatt will continue to foster its long-term relationship with the school, not only in recruiting graduates and alumni, but also in encouraging faculty members to visit our hotels and collaborate with their colleagues in the operation. We will continue to mentor and/or teach students as requested, as a means of bringing students practical insights into the industry.
MARTIN FRANCK
Senior Vice President, Human Resources, Europe, Africa, and Middle East, Starwood Hotels and Resorts Worldwide Inc. Starwood Hotels and Resorts has an active approach to the search for talent within the best universities, hotel schools, and business schools worldwide. Within the Europe, Africa, and Middle East Division, we are currently working with more than 140 schools, and Glion Institute is one of our most important partners. We visit Glion on a regular basis to recruit Glion’s best talent, with the goal being to develop them as the future leaders of our company. Starwood offers great opportunities for young, talented graduates who wish to grow and develop within the hospitality industry. Glion’s graduates fit the requirements Starwood has with regards to leadership skills, attitude, and motivation. The management of Glion can be proud of having developed such a high-level and upto-date educational program. Over the last nine years, Starwood has recruited many of Glion’s students to full-time positions as well as the Vita Futura Program, Starwood’s corporate management program. Over the next five years, Starwood plans to add 50 new hotels in Europe, Africa, and the Middle East, which means continuous and growing opportunities for Glion’s graduates who would like to become part of the Starwood family.
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alumni association • Key Figures Alumni profiles Alumni chapters and clubs International committee members
• INDUSTRIES 8,569 38 8
Hotel (chains and independent)
45%
Tourism, events, entertainment, travel agency
10%
Food and beverage, restaurants
8%
Communication, marketing, PR, consulting
3%
Financial services, banks
3%
Other services and/or other specialized careers
31%
KARINE HYON – FRANCE – HOSPITALITY BACHELOR DEGREE 1999
Director of Brands, Onyx Hospitality Group, Bangkok, Thailand In addition to operational and specialized analytical skills, Glion gave me the opportunity to develop a taste for teamwork through study cases and, at the same time, to be able to work independently, to enjoy challenges, and to know how to manage my time. Above all, Glion gave me friends and a wonderful international network. The family atmosphere, the caring of the faculty, the living environment, and the spirit of true friendship, all contributed to a unique and fulfilling experience.
Tibor Fejes – HUNGARY – Bachelor of Art in Hospitality and Finance Management 2008
Revenue Manager, Riviera Marriott La Porte de Monaco and Courtyard by Marriott Toulouse Airport, France Glion is the school of life. Glion gave me the high-level foundations of operational, analytical, and management skills and knowledge that are needed, relied upon, and further enhanced in the professional career. Moreover, by going to Glion I have learned how to approach and how to learn and adapt to the ongoing evolutions in today’s ever-changing work environment, giving me a high-end competitive advantage in comparison to other working professionals in the industry. By enjoying the multicultural diversity of Glion, not only have I learned about other cultures and traditions, but also made great friends and connections throughout the globe. There is barely anywhere in the world where I could not meet a familiar face or get to know someone through the Glion network I have developed. Glion is the place to go, in order to gain experience!
Laura Natal Villazala – Spain – MBA Graduate 2006
Human Resources Manager, Starwood Hotels and Resorts, Europe, Africa, and Middle East Some of the reasons why I chose Glion to study for my MBA were its complete program and its faculty. In line with my expectations, the school proved that the lecturers really do know the hospitality industry. The classes were a combination of real case studies, active discussions, and theory, which has allowed me to be more resourceful in my professional life. Additionally, being part of a very international group enriched every group research project and presentation. Overall, life at Glion was a fantastic experience not only professionally but also personally.
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jaume tàpies Spain – Graduated in 1989 President, Relais & Châteaux
“Glion offers the perfect combination of theory and hands-on learning, which takes place in an exciting multicultural environment. In today’s world, strong managerial skills and a clear understanding of customer needs are key to succeeding in the world of hospitality.”
UNIVERSALLY RECOGNIZED QUALIFICATIONS In the fast-evolving global economy, our priority is to ensure the Glion curriculum is up-to-date and in accordance with industry requirements, and that it is accepted worldwide. That is why courses and faculty development programs are reviewed and monitored annually; faculty development programs require constant updating and personal development.
• Accreditation
• Advisory Board
Glion Institute of Higher Education is accredited at
Composed of industry professionals, the advisory board’s
university level by the New England Association of Schools
role is to advise Glion on the evolution and trends within
and Colleges (NEASC) in the USA through its Commission
the hospitality and tourism industry.
on Institutions of Higher Education (CIHE). It is one of the six regional accreditation associations for quality
In the following list are some of the professional associations
assurance recognized by the US government. NEASC peer
of which the Glion management, faculty, and staff are
reviews occur periodically, helping to ensure the ongoing
members:
quality of a Glion education. • Swiss Cantonal recognition
In addition to being highly recognized by the industry, Glion has university-level state recognition from the canton
AEIST: International Association of Scientific Experts in Tourism AIB: The Academy of International Business AMFORHT: Association mondiale pour la formation hôtelière et touristique ARFORE: Association romande de formateurs en entreprise
of Fribourg in Switzerland. This recognition is the result
Association des maîtres en hôtellerie et restauration
of a complete appraisal conducted by an external team of
CHRIE: Council on Hotel, Restaurant and Institutional Education – EUROCHRIE – ApacCHRIE
experts with vast professional experience and academic proficiency. This evaluation considers all the following
ECIS: European Council of International Schools
aspects: academic programs, internships, faculty, teaching,
EHMA: European Hotel Managers Association
academic research, students, and management.
EUHOFA: International Association of Hotel Schools EuroMed: European-Mediterranean Research Business Institute
• L aureate International Universities
In 2002, Glion became part of Laureate International Universities. Laureate operates universities in 24 countries worldwide and serves nearly 600,000 students each year
FSCHR: Fédération suisse des cafetiers restaurateurs et hôteliers Google’s Global Academic Panel IHRA: International Hotel and Restaurant Association
who are pursuing degree and other higher education
II QEST: International Institute for Quality and Ethics in Service and Tourism
programs. It is the largest international network of private
MPI: Meeting Planners International
universities in the world.
SHA: Swiss Hotel Association
Laureate Hospitality Education is the hospitality Center of Excellence of Laureate International Universities. Laureate’s network of eight leading hospitality management schools, located in five different countries and four continents, are all academically accredited and highly reputed by the industry. Please visit www.laureatehospitality.com for more information.
34 | Glion Institute of higher education
SWISS LEARNING: Alliance to promote the « Excellence of Swiss Education » WAHTT: World Association of Tourism Education and Training Institutions
ENROLLMENT MANAGEMENT DEPARTMENT
GLION CAMPUS
BULLE CAMPUS
Glion Institute of Higher Education Route de Glion 111 1823 Glion sur Montreux Switzerland Tel : +41 (0)21 966 35 35 Fax : +41 (0)21 966 35 36
Glion Institute of Higher Education Rue de l’Ondine 20 1630 Bulle Switzerland Tel : +41 (0)26 919 78 78 FaX : +41 (0)26 919 78 79
www.glion.edu
GA21/12.10/25K
Glion Institute of Higher Education 118 Rue du Lac, 1815 Clarens Tel : +41 (0) 21 989 26 77 Fax : +41 (0) 21 989 26 78 Email : info@glion.edu