ReOpening

Reopening to the public

After nearly three months of being closed to the public, the Houston Zoo reopened to guests on June 3, with special member previews on June 1 and 2.

It was a whole new world.

The Zoo developed new protocols to ensure we could open while keeping visitors and employees as safe as possible. At the time, the operating protocols included timed ticketing for all entries, a one-way path, limited food-service options, and focused disinfecting of high-touch areas. The Zoo has since restored a free flow path and re-opened all restaurants.

Along with attendance limits that supported social distancing, other health and safety initiatives included online ticket sales, touchless transactions, requiring staff and guests to wear masks, and enhanced cleaning methods. Several interactive experiences, including giraffe feedings and the Wildlife Carousel, temporarily closed but have since reopened.