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MARCH 30, 2014

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Palladium area grows into retail hub in north High Point City revitalization is a work in progress

A new South Main Street Thomasville leaders develop strategies to attract retail Gary Simon fits customer with Slane bracelet at his store on N. Main. DON DAVIS, JR. | HPE

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City revitalization is a work in progress

Palladium area grows into retail hub in north High Point BY PAT KIMBROUGH STAFF WRITER

BY JORDAN HOWSE STAFF WRITER

The area has seen other recent addiHIGH POINT — The north High tion, including Walmart, which opened Point area has seen tremendous its first Triad neighborhood store in the growth since Piedmont Center crePalladium area. ated the need for residential areas The 42,000 square-foot store is about and retail nearly 30 years ago. The a quarter the size of a Walmart Supermain entertainment and retail hub center. It’s a full-service grocery store of north High Point has slowly but and also sells health, beauty and other surely become Palladium at Deep items. The store also has a pharmacy River. and deli. The Palladium at Deep River is a The Walmart Neighborhood MarTriad destination with an array of ket is at the intersection of Wendover dining, retail, wellness and enterAvenue and Penny Road. Also, Ham’s tainment choices. It is a popular Restaurant and the Vino Shoppe closed destination and within immediate FILE | HPE their N. Main Street locations to focus vicinity of several multifamily The Palladium at Deep River is a Triad destination with an array of dining, their business in north High Point. communities, single-family homes retail, wellness and entertainment choices. With the rapid residential growth in and the Piedmont Center Industrithe north High Point over the past coual Park. ple of decades, other shopping centers Palladium at Deep River, which have proliferated along Eastchester includes The Shoppes at Deep RivDrive. er, opened in 2001. It has a multiA site that could grow to 500 acres betude of options for food, shopping tween Sandy Ridge Road and Interstate and entertainment. 40 recently was annexed by the city. Palladium Cinemas opened in The city is spending about $800,000 to 2004 as the shopping center’s main provide sewer service to the first phase anchor. It has become an increasof any future project there. With addiingly popular destination for shoptional jobs coming to the area, additionping and living. al residential projects continue to pop Several stores and restaurants up in north High Point, creating more have come to the Palladium area, need for additional entertainment and including Olive Garden, Red Manretail venues. go and Belk, which opened earlier Developers at Blue Ridge Co., owners in March. of Palladium, have four parcels available Belk announced plans earlier this FILE | HPE at Palladium to continue to expand the year to relocate its High Point store The Olive Garden opened at the Palladium in spring of 2012. shopping center. from Oak Hollow Mall to the PallaThere are more than 100 restaurants dium Shopping Center. The site is near the intersection of Wendoaround the Palladium area that include chains like McDonald’s ver Avenue and Samet Drive. Belk will invest $7.1 million in the and Applebee’s, as well as local restaurants like Carter Brothers. new 74,000-square-foot location. Other shopping centers in the area include Wendover Landing, The relocation of Belk is part of a transition for Oak Hollow Mall, Eastchester Shopping Center and High Point Mall. which opened 18 years ago but has undergone a dramatic loss of tenants since the latter part of last decade. jhowse@hpe.com | 888-3617

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HIGH POINT―-When it comes to revitalizing High Point’s downtown and other core city areas, things could best be described as a work in progress. Since the City Council adopted the Core City Plan in 2007, a variety of measures have been tried to meet the ambitious goals of the plan: fostering economic development and other positive change within an 11-squaremile part of High Point encompassing eight districts. The City Project, a nonprofit, was formed to implement the plan, and the council has funded a full-time director’s position for the organization. Much of its focus has been on three areas in particular: Uptowne, Washington Street and Southside. Uptowne has seen the most activity and the most accomplishments to date. Defined as the N. Main Street corridor between Lexington and Parkway avenues, the area already had a lot going for it when the Core City Plan came along. A busy street with several well-established businesses along the corridor, the idea has been to change the mindset of High Pointers to one that embraces the area as a walkable destination. Historically, the part of Main Street that runs through Uptowne has been used as a thoroughfare for cars and not pedestrians. The idea is to change this, so that people will walk from their homes in surrounding neighborhoods to dine in

restaurants and shop in Main Street’s stores. There has been success over the years in meeting goals. The Times Square shopping center at Main Street and Lexington Avenue is the prototypical development Uptowne advocates want, with storefronts close to the street in front of wide sidewalks and parking in the rear. It has a jewelry store, a restaurant, a law office and other tenants. Other businesses have come and gone. Uptowne advocates point out that the state of the economy as a whole often has more to do with this than the specific factors surrounding the district. In recent years, several small businesses have opened on Washington Street. Progress has been slower in Southside, or SoSi. One of the biggest developments in the city’s revitalization came in 2013, when The City Project hired Miami architectural firm Duany, Plater, Zyberk to develop a master plan to guide rede velopment efforts in much of core city High Point. The Ignite High Point master plan, delivered to the city in the fall of 2013, included 14 recommended priorities to undertake to foster urban redevelopment by making the inner city a place attractive for younger generations. The top priority of the plan is to “street diet” part of N. Main Street through Uptowne, which is seen as a way to make the area attractive for pedestrians and hopefully develop a retail base that will entice more busi-

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The Times Square shopping center at Main Street and Lexington Avenue is the prototypical development Uptowne advocates want, with storefronts close to the street in front of wide sidewalks and parking in the rear.

Laura Greene | HPE

The top priority of the Ignite High Point Master Plan is to “street diet” this section of N. Main Street through Uptowne, reducing the four-lane street to two lanes of vehicular traffic in each direction, with on-street parking and landscaping along sidewalks.

ness investment. The idea is to reduce the fourlane street to two lanes of vehicular traffic in each direction, with on-street parking and landscaping along sidewalks. This will help counteract the suburban sprawl that High Point has experienced for three

decades, experts argue. Those like architect Andres Duany, the main author of the master plan, argue that young people are not drawn to areas with sprawl that require them to drive long distances to the suburbs. SEE CITY/PAGE B9

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A new South Main Street BY PAT KIMBROUGH STAFF WRITER

HIGH POINT — Judy Mendenhall didn’t mince words recently in assessing the need for the city to do something to improve the look of the S. Main Street corridor. The Ward 3 City Council member, who represents a large swath of south High Point, observed that the roadway isn’t exactly the most sightly in the city. “Anybody that’s driven down S. Main Street knows we need to do something there. It looks terrible, and it’s one of the busiest entryways into our community,” Mendenhall said. To that end, she and the rest of the council have made cleaning up the area — known as the SoSi (short for Southside) district, from Business 85 to the Guilford Technical Community College High Point campus — a top priority. So far, landscaping along the public right of way of S. Main Street through the district is one idea under consideration. If it happens, it will be the most significant public project undertaken in SoSi in quite some time. Many storefronts line the corridor, but vacancies and blight also plague the area. As the furniture and textile factories surrounding the corridor shut down, the area suffered. The Southside neighborhood just west of S. Main Street is one of the most troubled in the city. Its residents don’t have the income base to support the types of businesses

LAURA GREENE | HPE

The S. Main Street corridor near Guilford Technical Community College’s High Point campus, which is known as SoSi, has long been a target for revitalization. The City Council recently moved forward with a plan aimed at improving the appearance of the corridor.

that some would like to see locate there. The City Project, the city-funded nonprofit charged with revitalizing the 11-square-mile core city area, has made SoSi one of its primary focus areas for years. Progress has been slow, but there has been some, supporters argue. And it’s not as if the area doesn’t have anything going for it that revitalization efforts couldn’t build upon.

For starters, GTCC’s local campus has strong arts programming and brings in thousands of students to campus and the surrounding area. A “Black Box Theatre” is under construction on campus that will serve as a teaching lab and performance space for students enrolled in GTCC’s Creative and Performing Arts program, which includes the entertainment technology, drama and music programs. GTCC officials have partnered with the city, SoSi advocates and others with the goal of using the arts to help revitalization efforts. It’s been difficult to lure investment and jobs to the area, but residents have taken pride in SoSi in other ways. Events like the SoSi Festival of Cultures have been organized by volunteers the past few years at the corner of S. Main Street and Vail Avenue. World Relief High Point, an agency that assists immigrants, took part in last year’s festival, which celebrates the diverse populations that have made SoSi their home in recent years. “Why travel to another country when you could come to SoSi Festival of Cultures and meet the international community in your own back yard?” is how a Facebook post put it in advertising last year’s festival. The event included musical and dance performances, as well as craft and food vendors.

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Guilford Merchants Association helps local small businesses BY PAT KIMBROUGH STAFF WRITER HIGH POINT ― For a business that has just opened its doors and is looking for customers, where does it go? What if you have a company already up and running and you want to step up marketing or learn about how new regulations affect you? The Guilford Merchants Association may be the way to find answers to these and other business-related questions. An independent, member-owned nonprofit organization, the GMA bills itself as having the tools and strategies to help businesses flourish. It has more than 800 members in High Point and Greensboro, as well as Archdale, Trinity and Thomasville, according to Sharon Smith, High Point community liaison for GMA. The GMA’s goal is to assist mem-

bers and the business community as a whole so that they can grow and prosper, through services such as training and development, marketing support and networking opportunities, according to its website. “We have a lot of things going on, for sure,” Smith said. “We’re very involved in the community.” GMA was formed through a merger of the High Point and Greensboro merchant associations in 2008. The High Point organization dates to 1925, and the Greensboro association was founded in 1906. In High Point, GMA is well known for producing the annual High Point Holiday Festival Parade and the community tree-lighting ceremony afterward, which is held in late November. “GMA members have realized the necessity of binding together for a strong business community,” the website states. “For the consumer, it has

meant more stable business, social and economic well-being for everyone.” The core of GMA is providing educational programs and networking events for its members. “Our membership is made up of retailers, manufacturers and every type of business. It could be an insurance company or a company that may cut trees down or something like that,” Smith said. “It’s for any type of business person that needs educational programs for their business or for their staff and that like to attend networking events so they can get introduced to other business people in the community.” Recruitment, marketing, technology, finance, retention and employment law are among the topics covered at the seminars and other programs offered for its members, according to the GMA’s website. “We bring speakers in for our edu-

cational programs from all over the U.S.,” Smith said. GMA is affiliated with a sister, for-profit company called FirstPoint Resources, which encompasses a debt-collection agency “that collects for hospitals and other businesses up and down the whole East Coast,” Smith said. “We also have an in-house communications center for Piedmont Natural Gas. We do background screening, mortgage reports ― it’s a huge company. We also have a company in Raleigh that does associations ― if you are a cardiologist, for example, they will handle those associations, so you don’t have to hire one person. They handle many associations all over the world. So they plan all their conventions. That’s just another part of First Point Resources.”

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What kind of stores do you want to see come to High Point?

COMMUNITY PULSE SUNDAY, MARCH 30, 2014 www.hpe.com

What do you think would bring people to town?

Thomasville leaders develop strategies to attract retail

— Compiled by Jordan Howse

Trader Joe’s. It’s a great store with great products. A good putt-putt and a Costco. Jobs would bring people. That, and some kidfriendly places like a children’s museum.

We need more upto-date clothing and shoe stores and more entertainment-type things. If there was more to do, more people would come, like if we had some nightlife.

Rick Farris, High Point

Jerry Saddler, High Point

I’d like to see sports and recreation stores like REI. We need events other than the furniture market, like concerts.

They’ve pretty much got everything I need, so they don’t need to add anything. Bringing more jobs here (would bring people to town.) There aren’t enough jobs, so people leave.

John O’Daniel, High Point

A good mall with good stores like American Eagle. It’s so hard to find here, and you have to go so far away. Victoria Morales, High Point

I’d like to see more big stores like Walmart and Food Lion and some Mexican stores. Victor Orellana, High Point

Eldora Taylor, High Point

I’d like to see more of a downtown area with trendy shops and coffee shops. That downtown area would bring people to the city. Tammy McCracken, High Point

We need affordable clothing stores like H&M and more businesses for shopping. Something to entertain young people would bring people here. Venice Winchester, High Point

We definitely need more kids’ stores. Having stuff for kids to do in High Point would bring people here. Everything is so far. Jeanna Swartz, High Point

Kathy Stuart | Thomasville Times

Hibbett Sports, a national chain store at Southgate Plaza near I-85, opened in November. Manager Jacob Alexander Livengood reports that business has been good.

By Kathy Stuart The Thomasville Times

THOMASVILLE — Invest. Live. Work. The Thomasville Area Chamber of Commerce and indeed the city has marched to this cadence in its effort to recruit businesses and to educate residents to buy local. Statistics for last year indicate that Davidson County experienced an increase in retail sales twice that of the state. “For the state of North Carolina, the growth rate was 1.9 percent,” said Chamber President Doug Croft. “For Davidson County, it was 3.9 percent.” Croft outlined the factors which he believes accounted for the increases.

“County residents shopping closer to home and a slight increase in consumer confidence,” Croft said. “From the chamber’s perspective, we have very assertively promoted the ‘Buy Local’ messaging.” Even though retail sales have increased, vacant storefronts are part of the business landscape. Some sites at Shoppes at Colonial Village (built in 2009) and Liberty Drive (2008) are unoccupied. The annual leasing rate is listed as $12 to $16 per square foot. Retail space in downtown Thomasville is about $3.27 per square foot. Croft believes the inventory of vacant sites in Thomasville may be about average for the size of the community. “I certainly know of vacant retail space in both Lexington and

even High Point,” Croft said. “My opinion is that the Great Recession affected all cities of all sizes all over the country. There are some vacant retail spaces in every community.” Some of Thomasville’s recent retail growth within its 11 square miles is near the Interstate 85 corridor at N.C. 109. The city of Thomasville, working with the Department of Transportation, built a lighting system at I-85 to enhance traffic into the city, where travelers would spend money. Thomasville City Beautification Committee landscaped the underpass. Hibbett Sports opened at Southgate Plaza, near I-85, in November. According to Jacob Alexander Livengood, store manager, the decision to open in Thomasville was, in part, based on how well stores in High Point and Lexington performed. “They [corporate office] try to keep them together,” Livengood said. “They also look at the competition.” Also identified for future retail development are the vacant buildings near Southern Sisters at 11 E. Main St. The restaurant has gained national attention through Edie Hand, author, speaker and television personality, who spent two days with owner Joy Thompson to film segments for her show, “RX for Healthy Lifestyles.” “I am enthusiastic that the owners of Southern Sisters also opened a women’s clothing store around the corner from

their restaurant on Randolph Street, and they have purchased another building near their restaurant,” said Thomasville City Manager Kelly Craver. Development of vacant buildings may qualify business owners for a tax incentive. In 2012, the Thomasville City Council approved a tax incentive district to spur economic investment in existing buildings. The district was amended in January to include more sites. As yet, no one formally has taken advantage of the incentives, but Craver is working with three business proposals, which may qualify. “This program has had substantial media exposure and information is available at City Hall and on our website,” Craver added. “The city of High Point is in the process of adopting a very similar program based on Thomasville’s model.” The Davidson County Board of Commissioners also has taken steps to increase retail sales. According to the Davidson County budget, Thomasville and Lexington chambers each received $12,000 for economic development. The year before, each chamber received $20,000. Croft said the Thomasville chamber used much of its allocation for the “buy local” campaign. The chamber intends to actively recruit more retail businesses by hiring or contracting someone who will be solely focused on business development. SEE THOMASVILLE/PAGE B9

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The street diet proposal will require considerable public investment, and this is where the controversy surrounding the proposal has flared in the last few months. After much debate, the council authorized a feasibility study of the idea, which is expected to be finished in August. It will better inform city leaders about traffic issues and other technical aspects of the project. Then the real decision comes for the council. Some leaders are opposed to the idea, claiming that it would cost the city more than $10 million to bring it to fruition. Others argue that it’s critical to the city’s future because its traditional economic engines like the High Point Market have declined in recent years and more has to be done to lure young professionals to the city.

THOMASVILLE

“Their energy will be in qualifying retail, restaurant and service businesses, along with packaging our community’s available commercial sites and facilities,” Croft said. “With this packaged information, we will make direct sales calls, and probably visit some trade shows. We will target retail, restaurant and some service businesses.” Much of that focus will be chain stories, but Croft added the chamber will continue its effort “to always work with local entrepreneurs to help them start and grow their businesses, too.”

Kathy Stuart | Thomasville Times

Southern Sisters Restaurant, located in downtown Thomasville, has drawn national attention for its cuisine and local praise for revitalization of a site colloquially known as the “Old Boston Store.” City leaders hope more business owners will consider development in vacant buildings in the downtown district.

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The Better Hearing Center

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How Is Your Hearing? You may not realize that you have a Ê i>À }Ê } hearing problem.

Call for a FREE Hearing Evaluation 1234 Main Street

336-889-9977

Hearing tests are always free 800.123.4567

Locally owned and operated. www.abchearing.com The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Siemens AG is under license.

131 W. Parris Avenue, Suite 5 High Point, NC 27262 MIKE CURRENT

(336) 889-9977

Hearing Instrument Specialist (17+ years experience)

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www.marloz.com

MARLOZ

High Point

There are many dynamics that play a part in the success of a business. You can point to skill, training, education and marketing, but most importantly, the key to great success is the support of the community. The High Point Community is filled with numerous wonderful people and many diverse businesses. There is no better place to have a business and live than this successful city and community. We are a family owned business that has made the High Point Community our home for over 20 years. Through this period, we have been through an array of economic conditions, both good and bad, and have done so alongside of our amazing City, State and Country. We have missioned ourselves to contribute to the community a respectful, honest and quality oriented business that provides quality vehicles with excellent prices and customer service. Thank you, High Point, for supporting us over the years and allowing our family to serve yours.

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Received numerous awards from the Better Business Bureau

2400 NORTH MAIN ST • HIGH POINT, NC Locally owned & operated Phone: 336-887-0120 • www.marloz.com

Over 20 years of customer service and satisfaction

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Restaurant success depends on product, customer loyalty Some eateries open, close doors within months According a listing on the Randolph County Health Department website, 26 in Archdale are listed as restaurants, two ARCHDALE-According to the city of in Sophia and four in Trinity. Overall, Archdale, 47 restaurant privilege licenses Randolph County has about 250 businesses were paid during 2013. That number, said listed as restaurants. Sharon Spencer, who oversees privileges Some Archdale residents campaigned licenses in the city, does not represent the for additional restaurants with the passage actual number of restaurants in the city. of a 2005 referendum to sell beer and wine. In the same time frame, some restaurants Mixed drink sales were approved in 2008. closed and new ones opened in the same However, the slow economy affected all location. commercial growth, including restaurants. The building that began as Libby Hill’s Much speculation for this development Seafood on Main Street is now home to its centered at the cloverleaf of N.C. 62, Intersixth tenant, El Surenito, a Mexican resstate 85 and 73, but, as yet, additional comtaurant. Just half a mile away on N. Main mercial development has not occurred. Street, what is now Rancho, has housed For those restaurants which have stood multiple restaurants since it originally the test of time, Mike Liner, owner of opened as Mr. K’s about 2000. Pioneer Family Restaurant, identified this El Surenito is the newest restaurant in factor ― respect the customer and be loyal to Archdale and, according to Zeb Holden, the community. He has been acknowledged interim planning director, there are no oth- by community awards and special events ers pending or in the works. for this approach. He designates days The 47 licenses also include convenience where proceeds are shared with cancer stores like Sheetz, which are required to research and Salvation Army. His contriobtain such a license when prepared food butions have been as high as $10,000. is sold. While this approach gains him publicity By Robyn Hankins Archdale-Trinity News

Spring Cleaning Clearance Sale! SOLD WOOD – CHOOSE YOUR FINISH

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BUSINESS

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and customers, the restaurant has received numerous awards for its choice-cut meats. Other restaurants like Archale Soda Shop, in business since 1948, is a nostalgic take for at least five generations as a hangout and a place to relive glory days. Still today, there’s barely a seat during Saturday lunch. Biscuitville, a franchise owned by Abed Hassan, also built up clientele with a personal approach. He greets regulars by name and a with a smile. He has a wall of fame posted with newspaper clippings and pictures of patron’s grandchildren. Archdale Subs, owned by Ernst and Lisa Bayne, has been attracting customers with its signature marinated grilled chicken for 22 years. Trinity, which incorporated in 1997, has not had as much time to lure restaurants within its borders. While the Great Recession certainly made this harder, it has not stopped intrepid entrepreneurs. It’s only community cornerstone restaurant, The Trinity Grill, has reinvented itself several times since it first closed in 2009. Subway, the only franchise restaurant in the city,

B11

opened its doors in 2007 and remains in business. Trinity’s newest restaurant, Smokey T’s, a barbecue restaurant, opened for business with the help grants obtained with the assistance of the city of Trinity and the Randolph County Economic Development Corp. in 2012. Kathy Stuart contributed to this story.

Kathy Stuart | ATN

Mike Liner, owner of Pioneer Family Restaurant, reluctantly takes a bow when community leaders acknowledged his efforts to assist area charities. Liner believes that respect for the customer and loyalty to the community can help restaurants withstand the test of time.

Are you Diabetic? Are You A Medicare Recipient? Thanks to the US Congressional Diabetic Therapeutic Shoe Bill, eligible Medicare Patients with a Medicare Supplement receive one pair of special footwear and appropriate inserts each calendar year. Darr’s Bootery can provide these services for you with our selection of Diabetic approved shoes in stock! By appointment only!

Inspirations Unfinished Furniture Gallery 615 Greensboro Road, High Point, NC 27620 336-841-7939 www.inspirationsufg.com Hours: Tues-Fri 10am-6pm & Sat 10am-3pm

Darr’s Bootery

SOUTHGATE PLAZA • 1033 Randolph St. www.facebook.com/InspirationsUfg

Fax: 336-434-5100

For more information, call Larry at 336-472-7026

10002 S. Main St • High Point/Archdale NC 27263

Located in Archdale, Days Inn High Point Archdale is within the vicinity of High Point University, & International Home Furnishings, also is in the region of Wet n Wild Emerald Pointe Water Park & Richard Petty Museum. Make yourself at home with us in one of our air-conditioned rooms featuring Microwaves & Refridgerator (In Every Room), Complimentary Wireless Internet Access (WI-FI), Newspapers/Magazines, and Coffee/Tea Makers. Also don’t forget to enjoy our FREE Continental Breakfast provided daily.

***24-Hour Front Desk, ATM/Banking Services, Free Parking & Elevator Lift On-Site www.daysinn.com

…IS YOUR CAR READY? POTHOLE SPECIAL

RADIATOR Special

Alignment Service

$10

Radiator Special

2014 ExpiresExpires April 30, 2014. Must present coupon.

Inspect all hoses and belts, replace antifreeze, check heating system. ExpiresExpires April 30, 2014. Must present coupon. 2014

Oil Change Lube & Filter

Off

Alignment Check Expires April 30, 2014.

Off

*Most cars, Additional cost for some oil filter types. Up to 6 quarts of stock oil included. Add for any oil over 6 qts. Expires 2014 Synthetic oil additional charge. *Expires April 30, 2014. No oil disposal fee. Must present coupon.

ea.

2014 ExpiresExpires April 30, 2014. Must present coupon.

Up To

REBATE on Cooper Tires Expires 2014

Expires April 30, 2014.

Special Discounts Offered To Employees Of These Companies: • High Point Regional Healthcare • High Point Bank & Trust • YMCA/YWCA • High Point University

www.beamertire.com

Off

2014 ExpiresExpires April 30, 2014. Must present coupon.

$80 FREE $10 Expires 2014

Brake or Transmission Service

$39 10% $10 95

Off

TIRE SPECIAL Buy a Set of Tires, Get a

Timing Belt Replacement

$160

REBATE on Goodyear Tires Expires April 30, 2014.

FREE

code read for check engine light