HRM 15.3 Supplement

Expat pay management Ticking the “relocate” checklist box ISSUE 15.3

Annual guide to

Global Mobility & Relocation

2015

Celebrating 60 Years of Industry Leadership

CARTUS

It’s easy to talk about industry leadership. It’s another thing to demonstrate it.

YEARS

Since we founded the industry 60 years ago, Cartus has been doing just that through an unwavering focus on delivering services, solutions, and expertise that respond to the changing needs of our clients and their transferring employees around the world. Our commitment to both innovation and flexibility translates into customized approaches that match any situation. Whatever your size or location, we couple personal attention with the experience gained through more than 3 million moves and a diverse global client base. Find out what 60 years of trusted guidance can do for you.

®

©2015 Cartus Corporation. All rights reserved.

www.cartus.com

MOBILITY & RELOCAATION NEWS SINGAPORE

ASIA

BRINGING TALENT HOME

TRAVEL MANAGERS SEEK OUT DATA

Family ties and Singapore’s culture bring many overseas Singaporeans back home, but good job opportunities and the Travel managers will pay more possibility of a faster career path are also attention to data and mobile technology helping to attract returners, according to to drive their travel programmes in a survey by recruiting consultancy Hays.

2015, with a continued focus on cost“Returning Singaporeans offer savings and traveller engagement, the employers the opportunity to recruit Travel Management Priorities report by local talent with highly-valued Carlson Wagonlit Travel (CWT) has international experience, but they come revealed. with a price tag,” says The report – the second in a two-part analysis of CWT’s annual Christine Wright, managing travel manager survey – revealed the top priority (63%) for Singapore is the director of Hays in Asia. travel managers this year will be leveraging travel data to foster Key findings of its survey predictive analyses and benchmarks. included: Other priorities include deploying fare tracking and rebooking • 53% of potential returners solutions, which 62% of respondents plan to do, and creating for hiring freelance said they missed the mobile apps to increase travel efficiency, in third place at 60%. talent online culture and lifestyle of “Travel managers are looking to translate data into insights and Source: Elance-oDesk Singapore while 44% promote mobile technology to improve traveller experience,” said Online Work Report 2014 were motivated to return David Moran, CWT’s executive vice president with responsibility in order to live closer for global marketing and enterprise strategy. to family. Twenty-nine per cent “Ultimately it’s about refining travel programmes, and we’re working with felt that Singapore had more job clients to develop the best tools and benchmarking they need to make the most opportunities for them, and 30% of their travel programmes in 2015 and beyond.” expected to have a faster career path in Singapore.

• 66% wanted to work for a foreignHONG KONG owned enterprise if they returned.

• Almost half (49%) said they would only come back to Singapore if Top origin Top destination they could increase their salary. countries to countries from Twenty-nine per cent wanted a salary Twice as many people relocated away Hong Kong Hong Kong equivalent to their current earnings. from Hong Kong than to the special • US • US • 43% of the survey respondents administrative region of China last year. expected it would take one to three According to the International Movers • Singapore • Singapore months to find a job if they were to Study, released by UniGroup Relocation, • China • UK return to Singapore with 23% thinking Singapore was the top Asian origin and • Australia • Canada it will take more than six months. destination for Hong Kong residents.

• South Korea • Australia More than half (52%) believed it would Mainland China and Taiwan were the • Netherland • China be easier to get a job where they were other top Asian countries on the list. currently living.

The US was the top overall destination • France • Japan When recruiting returning for people moving out of Hong Kong, • Taiwan • France Singaporeans, the greatest challenge and also the top origin country for those • UK • The Philippines faced by employers was to avoid moving to Hong Kong.

• India • Taiwan overpaying while still making sure they “One important factor that affects offered enough to secure the talent, international movers is whether the Hays says. destination has a stable political and “The other factor is that the robust social environment. Besides Hong recovery of the US economy and Kong’s lack of economic growth, last Singapore’s stable environment have year’s political instability and social attracted more Hong Kong residents to environment caused some people move there. In addition, moves between to lose confidence and thus want to the US, Hong Kong and Singapore also leave Hong Kong,” said Quan Heng, indicate a closer relationship in the Research Professor, Shanghai Academy cooperation of multinational companies of Social Sciences. in these three regions.”

top Asian market

EXODUS FROM THE SAR

ISSUE 15.3 SUPPLEMENT

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PROFILE

SANTA FE RELOCATION SERVICES

Thinking Relocation?

Think Santa Fe “We make it easy”

S

anta Fe Group is conveniently located in 56 countries across six continents, and operates under the brands Interdean in Europe, Wridgways in Australia, and Santa Fe in Asia and the Middle East.

Santa Fe offers holistic relocation solutions to support businesses and

Find out how we can make it easy for you.

Santa Fe Relocation Services Tel: 6398 8588 Web: www.santaferelo.com Email: sg.sales@santaferelo.com

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relocate employees.

Companies with multinational interests from a diverse range of industry sectors engage Santa Fe for its full range of global mobility solutions.

Our overall business goal is to deliver value to our clients through innovation.

Santa Fe’s relocation services are designed specifically to support the person who is relocating, their family, and the company’s relocation programme.

We offer round-theclock relocation support from a single point of

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control for each customer on their journey. In addition, with our in-house relocation information management system, HR departments and assignees alike can check the progress of the relocation from anywhere in the world using their unique login.

Last year alone, Santa Fe Group helped 110,000 families, expatriates and international assignees to relocate overseas.

Other than being dependable, being an FIDI FAIM ISO-verified international moving service, Santa Fe also

provides the following services: visa and immigration, orientation, temporary housing, home search, school search, settling-in assistance and tenancy management.

Locally, Santa Fe provides records management solutions as well.

THINKING RELOCATION? THINK SANTA FE. We make it easy

Award Winning Services

2014 Destination Services Provider of the Year 2014 Best Vendor Partnership of the Year Relocation | Moving | Immigration | Records Management

Santa Fe Singapore T: +65 6398 8588 E: sg.sales@santaferelo.com www.santaferelo.com

FEATURE

COMPENSATION & BENEFITS

EXPAT PAY MANAGEMENT Competitive salaries are crucial for ensuring the attraction and retention of top talent. When it comes to overseas assignments, HR needs to keep an overview of local salary trends and ensure that its own remuneration (and relocation) packages are benchmarked fairly

E

xpatriate packages usually consist of a cash salary, benefits and tax.

All three components need to be added together to get an accurate idea of the overall cost to companies, says Lee Quane, Regional Director – Asia, ECA International.

According to ECA’s MyExpatriate Market Pay report, the average package for expatriate middle managers in Singapore is approximately US$257,000 per year. This puts Singapore as the sixth most expensive location in the region for expatriate packages, just below Hong Kong which ranks 4

ISSUE 15.3 SUPPLEMENT

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fifth. However, the cost of packages increased at a faster pace in Singapore than Hong Kong last year – largely due to the level of benefits required here.

“While the most common approach to devising expatriate salary packages is to take a notional home salary and add to it in Singapore, we see a trend towards basing expatriate packages on local market terms, rather than home pay levels, and then providing some additional benefits such as assistance with children’s schooling costs,” says Quane.

There are a number of reasons for this, he notes. Firstly, there is the advantage

Shalini Shukla-Pandey shalini@hrmasia.com.sg

of the package being administratively less complex. It is also a way of increasing parity between local and expatriate employees in the host country.

Another driver of this trend is the employment of expatriate staff on a permanent “one way” basis, rather than for a fixed length assignment.

“It’s also worth pointing out that although this system is sometimes perceived to be cheaper, this is often not the case,” Quane explains.

Elsewhere in the Asia-Pacific region, Japan, where both living costs and tax levels are high, remains home to

COMPENSATION & BENEFITS FEATURE

the highest expatriate packages. On average, a package for an expatriate middle manager there is worth US$379,000. Australia is in second place, followed by India.

Mainland China which has the region’s fourth highest expatriate packages has overtaken Hong Kong – largely due to the value of the benefits element of expatriate packages having increased in China over the past year.

“Companies need to factor in the tax cost of the assignment,” says Quane.

For example, this element of the package is much higher in China than both Hong Kong and Singapore.

“In fact, when comparing expat pay within the region, it is in Singapore that tax makes up the smallest part of the expat pay package,” he adds.

Some of the lowest expatriate salary packages in the region are provided in Malaysia.

“It’s not just about the salary but also about the benefits which can be an extremely valuable part of an overall package to an assignee” Lee Quane, Regional Director – Asia, ECA International

to an assignee. In some high cost locations, they can even be worth more than the salary.”

Flight Centre Travel Group doesn’t offer expatriate remuneration packages. “In the Singapore market when we first set up the company, we Benchmarking expat remuneration offered a few extra bonuses, such as packages housing, but now we offer a local lifted Companies need to ensure that they are salary for all employees,” says Natalie consistent, comparing “like with like”, Gilroy, Peopleworks Leader Singapore, says Quane. “They should also be aware Flight Centre Travel Group Singapore. that the same job title in different The reason behind this is that the companies and countries may reflect international travel company aims very different responsibilities.” to attract a good ratio of locals and A country manager of a small satellite expatriates and doesn’t want to office of a mid-sized organisation, for encourage a “them and us” culture. example, is unlikely to be comparable “We want everyone to be equal and to the country manager of a salaries to be benchmarked large multinational with a fairly across the company,” significant presence in the says Gilroy. “This helps to country. foster an open organisation, “Using a job evaluation it builds a better community of expats in Singapore earn system is the best way and ensures that everyone over $250,000 per annum to ensure a degree of faces the same kinds of Source: HSBC Expat Explorer survey comparability, and is crucial struggles – we are all in it to ensure the accuracy of any together.” benchmark, even more so if Competitive salaries are you are managing assignees from a wide crucial for ensuring the attraction range of countries and industries,” and retention of top talent at the Quane explains. world’s largest courier company, “It’s important too to look at each Deutsche Post DHL. “When it comes element of the package,” he adds. “It’s to overseas assignments, local HR not just about the salary but also about continues to provide inputs on local the benefits which can be an extremely remuneration trends and ensure that valuable part of an overall package its own remuneration (and relocation)

45%

packages are benchmarked fairly,” says A. Mateen, Senior Vice President – HR, DHL Express Asia-Pacific.

Policies and guidelines governing expatriate management at the company are managed globally and executed locally.

“Benchmark data across all countries are collated and managed centrally, ensuring that expatriate remuneration packages remain competitive for the different markets in which we operate,” Mateen explains.

Expat benefits versus costs Benefits typically provided within an expatriate package include: accommodation, international schools, utilities, cars, and medical insurance.

“Club membership has become rarer in recent years but is more likely to be included in more difficult or isolated locations,” says Quane.

These can have a very big impact on the overall cost to the company. “In Singapore and Hong Kong, for example, the most expensive part of the package is typically the benefits element,” he explains.

Expatriate benefits including cost of living allowances, hardship allowances, home leave and healthcare, can indeed increase assignment costs significantly.

“Typically, the provision for these benefits is made in a company’s relocation policy and depends upon ISSUE 15.3 SUPPLEMENT

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FEATURE

COMPENSATION & BENEFITS

individual circumstances, as well as the assignment location,” says Kenneth Kwek, Managing Director – Asia, Cartus.

“According to Cartus’ latest Global Mobility Policy & Practices survey, country and region-specific policies are now being used by 54% of survey respondents, indicating a need to structure benefits away from a ‘one-size-fits-all global policy’ to more targeted provision by region or by country,” he adds.

While expatriate benefits do increase the costs to the organisation, this group of staff are hired to supplement and develop local talent, says Mateen.

“During the term of the expatriate assignment, it is the expectation that there will be a transfer of knowledge and skills, a building of local capabilities, and identification of local successors for the role being covered by the expatriate.”

Expat versus local salary A consequence of fast economic growth and generally higher inflation in developing countries is that local salaries are increasing more rapidly than expatriate salaries.

This is particularly evident in South America and in many developing Asian economies, such as China, says Quane. “The steep rises in Chinese local salaries mean they are now fast approaching expatriate levels, making a host-based salary system (rather than the home-based approach) more viable for companies with assignees there.”

Meanwhile, in many developed countries, particularly those in Europe, local salaries have risen only moderately due to low inflation and restricted economic growth, and the same is also true of expatriate salaries.

According to Cartus’ latest Global Mobility Policy & Practices survey, patterns of relocation are changing. Over 170 survey respondents reported that between 2012 and 2014, the number of permanent transfers and localised moves increased in their organisations.

“Indeed 60% of respondents indicated that permanent transfers (a one-way relocation from one country to another 6

ISSUE 15.3 SUPPLEMENT

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for an indefinite period of time) had risen and 39% reported that localised moves (integration of an employee into the compensation and benefits system of the host country) had also increased,” says Kwek. “This is indicative of companies’ search for lower cost approaches to relocation that still support flexible, mobile workforces.”

Over time, if an expatriate remains in the same location for, say, five years, he or she will be localised with reduced benefits spread over a period of about three to five years, says Mateen. “The expectation is that the expatriate will adapt to the local environment and living conditions after an initial settling in period.”

For companies such as Flight Centre, where staff are not offered an expatriate package or a higher salary, there may be other challenges. For instance, once those employees start looking at international schools, that can mean half of the salary package of a millennial who has young children.

“It can be a struggle to retain these employees once their children hit the age of five years old,” says Gilroy. “How can we make these packages fair so that can also support to educate families children so that the employee doesn’t leave the company? This is a challenge that as a company we are trying to get answers to.”

Tips to benchmark and manage expatriate pay

1

Identify and understand the objectives behind an expat pay policy.

For example, do you use a home-based salary approach so that a link is maintained between your expatriate and their home country, or do you want your employee’s salary to be on a par with expatriate peers in the host country – so that there is a smaller chance of them being poached by a competitor?

Do you prefer to ensure your expatriate’s salary is in line with local employee peers? Is the assignment to provide a young executive with international experience? Or is the assignee required to fill a skills gap at short notice?

“Companies use international assignments for a number of reasons,” says Lee Quane, Regional Director – Asia, ECA International. “Having clarity on this will underpin what you benchmark against in order to achieve the assignment’s objectives.”

2

Keep an eye on what’s happening in the local market.

Doing so enables companies to see how local pay compares with their assignees’ and assess whether the current remuneration approach continues to meet and reinforce business objectives.

“As mentioned above, this is a burgeoning issue for companies sending employees into and out of emerging markets, where rapid economic growth combined with often high inflation is causing substantial wage rises,” says Quane. “In a growing number of developing economies local pay has overtaken the expatriate market average.”

3

Be aware that relative salary levels between countries can vary significantly by seniority.

While at the junior level, local salaries are highest in the traditional high-salary locations such as Switzerland or the US, this is not so for more senior job levels.

For example, in a number of South American economies, including Chile and Brazil, local salaries at senior levels can be higher than expatriate salaries and higher than those with similar roles in Europe or North America.

The limited number of qualified people for the top jobs in these locations means that those who do have the skills are in a strong position to command very high salaries.

“Clearly, this has to be considered when devising packages to motivate talent into or out of these locations,” says Quane. “As with any pay management system, you need to have a policy, or policies, that are consistent, equitable, transparent and clearly communicated to your staff.”

Employee relocation without the culture shock.

We’re already immersed in your next emerging market.

Cartus is already at home in up-and-coming locales where businesses are finding new footholds. Because it’s important for your assignees to arrive with their feet on the ground, we’re their trusted guide for housing, schooling, and transportation. And that’s just for starters. We also provide expert language and cultural training to connect them with their new communities more quickly.

If you’re looking for information on new emerging markets, we probably already have what you need. Take a look at our videos and other tools at guidance.cartusrelocation.com/emerging-markets-resources, or email us at trustedguidance@cartus.com.

Want your assignees to succeed in emerging markets? Scan now. ©2013 Cartus Corporation. All rights reserved.

www.cartus.com | connect with us

PROFILE

THE CLUB AT CAPELLA SINGAPORE

Come home to The Club W

ith the advent of global communications networks, social media and affordable air travel, the world has truly become so connected. Now, more so than ever before, companies and organisations are borderless, granting people the option to venture overseas in search of new business opportunities.

With expatriates becoming increasingly well-travelled, coupled with the ease of accessing information online, the needs and wants of a discerning traveller have increased tremendously.

The complexity of choosing a new home away from home is amplified with the fast growing supply of residential options available.

Space to live For expatriates for whom convenience, service and space are paramount, The Club at Capella Singapore offers a unique and enviable accommodation option.

Located within luxury resort, Capella Singapore’s 30 acres of lush tropical landscaping on Sentosa Island, The Club at Capella redefines luxury living for its long-stay guests with world-class facilities, finishings as well

The Club at Capella Singapore 1 The Knolls Sentosa Island Singapore Tel: +65 6591 5092 Email: theclub.singapore@capellahotels.com Web: www.theclubcapellasingapore.com

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as prized commodity in Singapore – space.

The Club at Capella Singapore features a grand total of 62 sea and garden facing suites, 10 penthouses and 9 contemporary manors.

This luxurious option for long-term accommodation marries convenience with the prestigious Capella experience, and delivers them both to guests within the comforts of their very own home.

In an interview with the local daily business newspaper, The Business Times, one of The Club at Capella Singapore’s long-term residents and founder of a leading outdoor furniture company, Janice Feldman, shares that her reason for her choice of accommodation was for not wanting “to be in the City.

Noise bothers me.” The spacious, serene beachfront setting of her unit was ideal for an avid lover of art and design such as herself .

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Flexi contracts for today’s expats Because businessmen and executives are so mobile and are constantly on the move, long-term contracts may sometimes not be suitable.

As such, The Club at Capella Singapore also offers residents flexible lease terms, catering to expatriates with varying work contracts.

Services galore Residents at The Club at Capella Singapore can enjoy all the services and facilities of the resort, such as 24-hour in-room dining, gourmet restaurants, three cascading swimming pools, an awardwinning spa and round-theclock security.

Extending beyond the luxurious surroundings, The Club at Capella Singapore presents warm heartfelt service to all its global residents with staff who can speak more than ten different languages such as Mandarin, Japanese, Russian, Korean, Spanish and more.

PROFILE

PARKROYAL SERVICED SUITES SINGAPORE

Your local connection P

ARKROYAL Serviced Suites Singapore is conveniently located to connect you to business and leisure amenities within minutes. Just hop onto the MRT train, which is within walking distance, and you will be on your way to the Central Business District as well as shopping, dining and entertainment centres in no time.

A stay at PARKROYAL Serviced Suites Singapore promises to be unforgettable, with 90 suites and apartments that are designed specifically with extended-stay travellers in mind.

Every room is spacious yet intimate, providing you with the right mix of style, comfort and functionality.

And on top of all that, every unit offers inspiring panoramic views of the city skyline or the sea.

After work, unwind with a book or watch a film on the LCD television and home entertainment system.

Daily chores are made easier as every floor comes with a conveniently located self-service laundrette.

Personal washing machines and dryers are also available in selected suites. To complete the refined living experience, a stylish kitchenette allows you to prepare your favourite

For more information, visit Tel: +65 6296 2511 Email: enquiry.prssin@parkroyalhotels.com www.parkroyalhotels.com/servicedsuites

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home-cooked meals or try your hand at cooking some local dishes. You can always speak to the concierge for some easy recipes to get you started.

The concierge team is always ready to share their extensive knowledge of the city to help you fit in like a Singaporean. You can rely on them to make recommendations on how you can enjoy authentic local experiences and get under the skin of Singapore during your stay. Night or day, there’s no better place to visit than the Bugis area for some of the best local delicacies in town. For a spot of shopping, visit Suntec City, a megamall with hundreds of shops to satisfy even the most

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discerning shopaholic. At PARKROYAL Serviced Suites Singapore, we are your local connection to the heart of the city.

To relax and rejuvenate, take a dip at the resort-style swimming pool and jacuzzi or pamper yourself at the award-winning St. Gregory

wellness spa. Guests also have the option of working up a sweat in the wellequipped gym and aerobics studio or participate in other activities such as yoga and aerobics.

At PARKROYAL Serviced Suites Singapore, you can expect all your needs to be met.

PROFILE

PAN PACIFIC SERVICED SUITES ORCHARD, SINGAPORE

Experience the best of city living in Singapore

O

n occasions when your business or personal needs require you to stay in the city a little longer, Pan Pacific Serviced Suites Orchard, Singapore offers a private haven in the heart of the city. Its convenient location is set against the exhilarating backdrop of Singapore’s prime shopping belt, Orchard Road, and is just 10 minutes from the Central Business District.

Indulge in the stylish comfort of one of the 126 suites or penthouses, with a choice of one or two bedrooms depending on your requirements. Sleek, modern

For more information, visit panpacific.com/servicedsuites

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designer furnishings, warm lighting and soothing colour palettes combine to create a welcome sanctuary for you to return home to at the end of a busy day. A separate living area and bedroom, as well as a fully-equipped kitchenette with premium appliances, provide a seamless experience for the extended stay guest.

Each suite is designed to make working as convenient and efficient as possible.

With the inclusion of an IP telephone system with IDD, DID, conference features, wired and wireless highspeed Internet access, you can remain connected at all times. Everything at Pan Pacific Serviced Suites Orchard, Singapore is designed with your convenience in mind, from

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laundry and dry cleaning services, grocery delivery to car transfer arrangements.

After a long day at work, simply unwind with in-suite amenities such as the Bose® home theatre system and Loewe LCD television, CD and DVD players, as well as an iPod docking connector.

Everything is made all the more convenient by the attentive service of 24-hour Personal Assistants who will see to all your needs while you are in residence, and provide you with access to an array of professional support services.

Rely on these highly trained and dedicated Personal Assistants to get around, whether for a business engagement, a relaxing soirée or some local insights.

An array of leisure facilities help revitalise you;

whether it is a refreshing dip in the ionised water pool complete with a hydrotreadmill and hydro-bike, an invigorating workout in the state-of-the-art fitness centre, or a stressrelieving hydro-therapeutic spa session. Alternatively, relax with a book from the well-stocked library in the residents’ living room while lounging in an OSIM massage chair, or challenge a fellow resident to a friendly game of pool.

You will also find a range of exceptional dining options right at your doorstep.

Enjoy a sophisticated dining experience with a modern, international flavour at the Bedrock Bar and Grill.

Alternatively, relax over a leisurely cup of coffee or a refreshing cocktail at the Oriole Café and Bar just next door. Thanks to its superb location in the heart of Orchard Road, a plethora of other dining options within walking distance from the serviced suites await.

At Pan Pacific Serviced Suites Orchard, Singapore, you are guaranteed unmatched efficiency and superb levels of comfort.

PROFILE

THE ASCOTT LIMITED

Redefining the way you live in Singapore T

he Ascott Limited is a Singapore company that has grown to be the world’s largest international serviced residence owner-operator with more than 200 properties in over 80 cities, spanning more than 20 countries across Asia Pacific, Europe and the Gulf region. The company’s global presence means that executives need only work with one party for their accommodation needs wherever they travel to for assignments.

Ascott Raffles Place Singapore – Cutler Suite

Flexibility to suit your needs The company’s three awardwinning brands – Ascott, Citadines and Somerset, cater to different lifestyle needs, and further ensure there is a suitable apartment for every executive. All three brands of serviced residences are in Singapore. If you are finding accommodation here for yourself or your colleagues, choose from a total of five properties.

Ascott Raffles Place offers 146 luxurious serviced suites, offering discreet and personalised service in an exclusive environment, frequently welcome top

The Ascott Limited Tel: (65) 6272 7272 Email: enquiry.singapore@the-ascott.com Website: www.the-ascott.com

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Book in advance and enjoy 15% early bird savings!

It pays to plan your travels to Singapore in advance. Make your online reservation 21 days in advance and save 15% off Best Flexible Rates.

Promotion is valid for stays from 1 April 2015 to 30 June 2015.

Visit www.the-ascott.com for more information. executives, government dignitaries and industry leaders.

Citadines Mount Sophia caters to savvy, independent travellers who want high quality accommodation that provide the flexibility to pay for the services they require.

Designed for those with families, the three Somerset residences, namely Somerset Bencoolen, Somerset Liang Court and Somerset Orchard, feature more childrenfriendly facilities such as playgrounds, playrooms and swimming pools.

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Live and work with ease The Ascott, Citadines and Somerset fully-furnished serviced residences in Singapore are centrally located and within close proximity of the Central Business District.

A plus for executives as it saves them much travelling time. Conveniences like F&B, entertainment centres and international schools are nearby, catering to the needs of individuals and executives with families.

Beyond prime location, the residences are WiFi enabled and come with

complimentary internet access offering excellent business connectivity and maximum comfort.

Executives will not come back to just an accommodation.

Instead, they return to familiar faces, welcoming surroundings and the assurance that their needs will be taken care of. There are even lifestyle activities which residents can enjoy, including city tours and workshops on local culture to help them settle in quickly.

These are just some of the ways Ascott goes the extra mile to make executives’ stay a memorable one.

What’s here to stay, though, is the unique warmth and familiarity of home that the leader of the serviced residence industry has been renowned for around the world.

Now Defining Global Living in Singapore Our Serviced Residences in Singapore Ascott Raffles Place • Citadines Mount Sophia Somerset Bencoolen • Somerset Liang Court • Somerset Orchard

Ascott Raffles Place Singapore

Citadines Mount Sophia Singapore

From the spacious exclusivity of Ascott, to the vibrancy of independent city living at Citadines, or the pampering touches for the family at Somerset, there is a serviced residence designed to make you feel at home. Because life is about living.

Somerset Liang Court Singapore

Enjoy Ascott’s Best Rate Guarantee | www.the-ascott.com | +65 6272 7272

With three award-winning serviced residence brands, we welcome you to enjoy our renowned hospitality in more than 200 properties in over 80 cities spanning more than 20 countries across Asia Pacific, Europe and the Gulf region.

PROFILE

GREAT WORLD SERVICED APARTMENTS

Truly, a home for everyone (pets too!)

G

reat World Serviced Apartments has been an ideal place to stay for thousands of expatriates, travellers and Singaporeans seeking both short-term and permanent accommodation.

Located in the prime River Valley residential district on the edge of the Singapore River, the Great World Serviced Apartments is an approximate fiveminute drive away from the main shopping belt of Orchard Road and the Central Business District. It is also easily accessible from major roads and expressways.

The apartments straddle the riverside recreational areas of Boat Quay, Clarke Quay and Robertson Quay, giving residents plenty of entertainment options.

Great World Serviced Apartments offers penthouses and apartments with balconies from the

Visit us at www.greatworld.com.sg to get a pictorial walk through of our residence.

Great World Serviced Apartments 2 Kim Seng Walk, Singapore 239404 Tel: (65) 6722 7000 Sales: (65) 6722 7766 Fax: (65) 6722 7001 Email: apartments@greatworld.com.sg Web: www.greatworld.com.sg

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31st to the 34th floor.

Exquisitely furnished, residents on these floors can entertain friends over a BBQ while enjoying spectacular views of Singapore. Alternatively, they could dwell in the pleasures of a Jacuzzi spa pool in the penthouse balcony.

Each apartment is fitted with the essentials of a home. All you have to do is to check-in with your suitcase and your new place is ready to welcome you. Features in each unit include two colour televisions, an entertainment system and DVD player, two separate telephone lines, a hairdryer, an electronic personal safe and notably Wi-Fi. Great World Serviced Apartments is resort-

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style living at its best.

Residents can enjoy an invigorating workout at the huge gymnasium, near Olympic-sized swimming pool, tennis court and basketball half-court.

Other recreational facilities include steam rooms, an outdoor Jacuzzi, sauna, children’s wading pool, Kidz Lounge and Pool Lounge. Dogs, cats, rabbits and other pets are also warmly welcomed at the apartments.

Gym Room

Residents enjoy exclusive shopping discounts at the Great World City Shopping Centre located right next door. Measuring 400,000 square feet, the mall houses a supermarket, Cineplex, numerous food and beverage outlets as well as retail shops featuring popular fashion labels. It is an ideal place to unwind over a cup of coffee with your new friends made here at the Great World Serviced Apartments!

Zion Bar

FEATURE

RELOCATION

“relocate” checklist box A

re you preparing to move overseas for work?

If so, it is important to stop channelling all of your energy on the maths of costs and expenditures.

While there is no doubting that cost factors do play a significant role in the thinking of many global relocation managers, it is crucial to ensure other tangible factors are “ticked off”.

“There are many non-cost factors which are important to a successful assignment but they often get overlooked due to the other tasks which need to be done before the move,” says Justine Elliot, Relocation Service Manager of SIRVA Worldwide Relocation & Moving.

Craig Ryan, Asia-Pacific Managing Director, Oakwood Worldwide, concurs.

He says organisations need to recognise the importance of non-monetary factors contributing to assignment success.

Alice Oh, Relocation Services Manager, Santa Fe Relocation Services, recalls a pertinent example whereby non-cost factors triumphed over the financial aspects of an international assignment.

“There was this instance where an assignee came to Singapore with his 18 ISSUE 15.3 SUPPLEMENT

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Financial costs are just one of the many concerns organisations have when sending their employees on overseas work assignments. HRM illustrates a checklist of factors required for a smooth transition Sham Majid sham@hrmasia.com.sg

RELOCATION FEATURE

spouse on a look-see programme, looking around for suitable housing and educations options for their children,” explains Oh. “However after much consideration, they decided to turn down the assignment with their only concern being how Singapore’s fast-paced life would affect their children. Costs aside, it is important to be able to manage both spousal and children’s emotional support.”

The perennial bugbear Nevertheless, for all the clamour of paying attention to non-cost factors in employee relocation scenarios, the reality is that financial considerations are dominating the thoughts of global relocation managers.

According to the Cartus Corporation’s 2014 Trends in Global Relocation: Biggest Challenges survey of international mobility managers, the three biggest challenges causing global relocation managers to lose sleep are: controlling costs (cited by 77% of respondents), housing (47%), and compliance-related issues (45%).

Ryan says these factors pose the biggest challenges for international mobility managers because organisations are dealing with a broader and more complex international assignment landscape than ever before.

“Responsibility for cost containment and savings has become a familiar objective for many international mobility managers since the global financial crisis of 2008,” says Ryan.

“These cost pressures are now accepted as a standard operating procedure for organisations as they seek new ways to improve profit margins across the board. To help manage costs, international mobility managers should seek partners that have experience with global relocations and on-the-ground resources that can help streamline the process.”

Costs aside,

When it comes to costs “If not managed carefully, of living for expatriates in these assignments can expose it is important to be Singapore, Oh points to the employee and the company able to manage both statistics from the Mercer Cost to tax liabilities.” spousal and children’s emotional support of Living Survey.

Citing research in the “In 2010, Singapore ranked Global Mobility Report 2014, as number 11 in the most commissioned by Santa Fe expensive expat destinations around Group, Oh says immigration compliance the globe; and in 2014, it was listed as and tax compliance occupying most of fourth,” she says. the time of mobility professionals.

“This is due to the monthly cost of “It could be due to the constant living, where you factor in the utilities changing of policies in different for your accommodation, transportation, countries that such compliance-related healthcare, and education for expatriates issues became one of the biggest with children.” challenges,” adds Oh. “Housing also makes up the biggest expenditure as far as the cost of living Not all about the bottom line in Singapore is concerned. However, as So what are some of the key checklist seen in the last quarter of 2014, housing factors employees need to take note of costs have fallen due to the cooling before departing overseas? measures by the government.”

Elliot states the cultural adjustment Elliot says accurately measuring costs the assignee and their families have allows organisations to calculate the ROI to make before their overseas journey of expatraiate investments. cannot be discounted.

“In the past, companies calculated ROI “Prior to accepting the assignment, using an arbitrary measurement but this employees and their families should be is an outdated approach,” she elaborates. strongly encouraged to visit the host “Instead, companies should be destination and take a guided tour of cities, synching ROI with their corporate and preview potential neighbourhoods objectives, translating relocation and schools to understand what lies performance data to educate ahead,” suggests Elliot. stakeholders, and tying relocation “This is especially important for metrics with factors that are relevant to employees moving with their family as the business.” more adjustments are needed. Cultural In addition, Ryan says compliancetraining prior to departure ensures a related issues come into play as smooth transition to the new environment companies increase the number of – both in business and at home.” markets in which they do business.

Besides highlighting common nonFor example, he says countries from financial related factors, Ryan also Australia to Qatar each have distinct tax stresses the notion of leisure time. and legal issues, immigration policies, He says overseas-bound employees currency restrictions and changing should research club, expat societies, and regulations. leisure facilities, and learn about what “Compliance also becomes more there is to do in their free time. difficult when an organisation is managing short and long term Having an “education checklist” assignments, and extended business With education for children a primary travel – all falling under the remit of factor to consider when moving abroad, the international mobility manager,” it comes as no surprise that Stamford explains Ryan.

American International School has ISSUE 15.3 SUPPLEMENT

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FEATURE

RELOCATION

“There are many non-cost factors which are important to a successful assignment but they often get overlooked due to the other tasks which need to be done before the move” Justine Elliot, Relocation Service Manager of SIRVA Worldwide Relocation & Moving

several key educational checklist factors that relocating employees need to consider about schools, says Eve Rogove, Director of Marketing and Admissions at Stamford American International School.

These include curriculum, language, student to teacher ratio, facilities, location, and cost.

In terms of curriculum, Rogove says parents should ensure the school’s teaching can support a transition from or to any worldwide destination.

“Stamford students study offers two integrated programmes of learning; the International Baccalaureate (IB) and the rigorous American Education Reaches Out Standards,” she explains.

“More than 3,900 schools teach the IB programs worldwide, offering a smooth transition from or into any destination.”

Under the language factor, she says in Singapore’s multi-cultural environment learning a second language is incredibly important.

Hence, Stamford’s educational programme is taught in English with second language instruction in Mandarin or Spanish, for students from two years old through to High School.

Rogove says with Stamford offering two rigorous programmes of study along with a robust foreign language foundation, the school focuses on the development of the “whole child”; physically, intellectually, emotionally and socially, “ensuring that our students go on to take their place as successful ‘global citizens’.”

Another element to consider is the student-to-teacher ratio, “Student-to-teacher ratios vary, so think about your ideal class size,” she says.

“Stamford offers a ratio of fiveto-one in Nursery (one teacher and two teaching assistants) up to a ratio of 12-to-one between Kindergarden 2-level and Grade 3, up to a ratio of 24-to-one for Grade 6 and up.”

A multitude of options For employees preparing to uproot themselves, and perhaps their families, for a stint abroad, it’s common to procure the services of an assortment of 20 ISSUE 15.3 SUPPLEMENT

HRMASIA.COM

RELOCATION FEATURE

organisations before the trip, includings relocation firms, transport companies and schools for their children.

According to Ryan, from the initial engagement, Oakwood Worldwide teams endeavour to educate and level-set the expectations of their guests as they relate to the property, the surrounding environment, and local transportation.

“We partner with our clients to provide insight and knowledge about the city, including its people and the local culture,” says Ryan.

At Oakwood Worldwide branded properties, Ryan explains the teams often stage guest activities, from family outings to the zoo to wine and cheese tastings in the property lounge.

“Each activity is designed with the client, employee and their families in mind, while providing an opportunity to meet and interact, share stories and insights, and offer support and guidance to the newly arrived,” he says.

“It is also important to provide a homelike environment that allows guests to settle into their new surroundings quickly and feel at ease and in control of their environment. The faster they attain a level of comfort and familiarity with their surroundings, the happier and more productive they will be.”

Elliot says SIRVA offers a spectrum of services to ensure the business can manage its mobility programme and assignees with ease and efficiency.

“On the corporate level, we offer endto-end global assignment management and consulting services,” she says.

“From securing work visas, to managing household goods shipping, to overcoming cultural differences and finding housing or schools for employees’ families, SIRVA has the expertise to provide comprehensive solutions in every country.”

For Santa Fe, Oh says the global team oversees a full range of international relocation, immigration, moving and destination services to corporations, local businesses and individuals.

These include global visa and immigration services, award-winning

moving services, home search and other relocation services.

“Santa Fe also offers settlingin services that can be tailored to the precise needs of each of your employees and you can be assured that your relocating employee will be ready to be successful in their new role,” says Oh. From an educational standpoint, Rogove says Stamford seeks to instill global awareness and an international outlook in students by providing access to the best international minds and leaders through its unique Global Mentor programme.

Distinct cultural idiosyncrasies at work • Germany: Eye contact is respected and anticipated, as it illustrates attention and interest in a conversation; avoiding eye contact may be deemed to be conveying the opposite message.

• US: US managers usually prelude bad news with good news first. Expats may only hear the positive inputs and miss out on the later and more important information • Netherlands: The Dutch talk directly and are sincere in what they say; they are task-oriented and pragmatic people who appreciate swift action • Singapore: Singaporeans may seem very westernised in in professional settings, but they also possess an Eastern mentality.

Respect for hierarchy and “saving face” are crucial business drivers.

• China: An implicit, as opposed to explicit, conversational style is needed in order to save face, specifically in meetings. This may lead to employees publicly agreeing with the most senior leader in the room, even if they privately have opposing views.

Source: Cartus 2014 Top Destinations Interactive Map

“Exposure to global figures in the fields of business, science, social enterprise, athletics and the Arts inspire Stamford American students to excel in their chosen paths,” she says.

“This year, Stamford swimmers have had the chance to be trained and relay against US Olympic medalists and world record swimmers Jessica Hardy, David Plummer and Nathan Adrian.”

Quirky factors Away from the common aspects, there are several unique considerations for relocating employees to contemplate in their bid to ensure a smooth transition.

Natalie Gilroy, Peopleworks Leader at FCm Travel Solutions Singapore, says factors such as pets and vaccinations can be important for certain assignments and families.

“If you want to bring your furry friend with you, then you need to check the quarantine rules and regulations for the county that you are moving to, and also, importantly, if you will be able to take them back to your home country after your stay,” she explains.

“Some specific dog breeds are illegal in certain countries and there may also be government regulations on the quantity and sizes of animals that are permitted in apartments.”

In terms of vaccinations, Gilroy urges employees to check whether they or their children need to have any injections or boosters for their new home.

“This can be much cheaper and easier to arrange in your home country rather than trying to get the records sent over,” she adds.

Furthermore, Gilroy says prospective overseas staff need to have a clear picture of what they want out of the experience before they go.

“Are you doing it to further your career or for exposure to a new market or culture, or because your company really wants your experience in this market?” she asks.

“If you have a clear picture of these expectations, it will be easy to refocus yourself during tough times.”

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PROFILE

STAMFORD AMERICAN INTERNATIONAL SCHOOL

Boosting the standards

of international education in Singapore S

tamford American International School is a world-class school for two-year-olds through to High School.

The school offers two rigorous programmes of learning – the International Baccalaureate Programme enhanced with American standards of education – to deliver the best academic standards and ensure that students go on to take their place as successful ‘global citizens’.

Exposure to the Mandarin and Spanish language programme and the latest technology with one-to-one iPad and MacBook Programs also develops a global outlook.

The centrally-located campus offers state-of-theart resources including: Nursery & Beyond – Welcoming children from just two years old, Stamford’s nursery programme teaches play-based learning and gives young learners time to explore and learn at their own pace, in a caring environment.

World-Class Sports Facilities – Let your kids shine with Stamford’s state-of-

Stamford American International School 1 Woodleigh Lane (off Upper Serangoon Road), Singapore 357684 Tel: +65 6653 7907 (Admissions) Email: admissions@sais.edu.sg Web: www.sais.edu.sg

the-art campus – including three swimming pools, two sports arenas, tennis courts, dance studios, sports field and Golf Academy.

Teaching With Technology – Stamford prepares children for the workplace right from the start, providing essential academic technology skills.

All students enjoy the school’s one-to-one technology programmes, with iPads for Kindergarten to Grade Five students and MacBooks for Secondary students.

Healthy & Nutritious Food – Acclaimed Chef Emmanuel Stroobant has partnered with Stamford and ensures students are served fresh, delicious and nutritious food daily. This helps to improve concentration and energy levels, and boost a child’s learning potential.

Global Mentor Programme Students at Stamford

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American International have access to the best international minds and leaders in the fields of business, science, social enterprise, athletics and the Arts through the school’s unique Global Mentor Programme.

Recent mentors to engage with Stamford students include Prof. Ei-ichi Negishi, a 2010 Nobel Laureate for Chemistry and Sir James Mirrlees, 1996 Nobel Laureate for Economics.

Also, this year, Stamford swimmers have had the chance to be trained and relay against American Olympic Medalists and World Record Swimmers, Jessica Hardy, David Plummer and Nathan Adrian.

Stamford is truly an international school, with more than 60 nationalities represented on campus, developing an understanding of, and appreciation for, the philosophies of people from many different cultures.

g .s du rd fo is.e am a St w.s w sit Vi t w a er st gi Re

Future U.S. President Required Ages 2-18 Stamford American is proud to announce our Global Mentor Program.

Our unique Global Mentor Program equips students to excel and become leaders in their chosen field.

Exposure to global minds in the fields of business, science, social enterprise and the arts invigorate and develop Stamford students with the skills, mindset and ambition they require. Sir James Alexander Mirrlees – 1996 Nobel Memorial Prize in Economic Sciences – spoke with and inspired our students this past Fall.

We are ready and waiting to meet your future President.

Please introduce us.

Stamford offers an outstanding international education for students from 2 to 18 years.

We offer the rigorous IB Program – enhanced by American standards and a focus on languages – to equip your child for global citizenship.

Stamford American International School CPE Registration Number: 200823594D Period of Registration: August 10, 2014 to August 9, 2018

Inquiry Hotline +65 6653 7907

PROFILE

GLOBAL INDIAN INTERNATIONAL SCHOOL

Enriching roots for excellence E

stablished in 2002 with the mission of providing quality education to children of the expatriate community, Global Indian International School (GIIS) has a network of 20 campuses across seven countries. These include Singapore, Malaysia, India, Thailand, Vietnam, UAE and Japan. With three sprawling campuses in Singapore, GIIS is home to an international mix of students from over 50 nationalities.

Winner of 36 national and international awards for innovation and excellence in school education, GIIS offers curricula options and specialised proprietary programmes that foster the holistic development of students. Providing an entire spectrum of Nursery to Class 12 education, GIIS offers Indian and international curricula including International Baccalaureate Diploma Programme (IBDP), Cambridge IGCSE, CBSE,

Global Indian International School Queenstown Campus 1 Mei Chin Road, Singapore 149253 East Coast Campus 82 Cheviot Hill, Singapore 459663 Balestier Campus 51 Jalan Rajah, Singapore 329154 Tel: (+65) 6508 3715 / 9631 6000 Web: www.giissingapore.org Email: admissions@sg.globalindianschool.org Twitter: @Global_Schools Instagram: /giisinstagram

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CBSE-international and Global Montessori Plus programme.

Exceptional academic achievements With academics at the forefront of GIIS’ focus in providing a holistic educational experience, students have secured exceptional results year after year in decisive board examinations with guidance and mentoring provided by teachers. GIIS students have scaled new heights of success by achieving top scores in IB Diploma, CBSE and IGCSE examinations.

“Consistent achievement of exceptional academic results, along with a strong placement record, is no mean feat for a school,” says Atul Temurnikar, Chairman and Co-founder, Global Schools Foundation.

“This has been possible because of our quality set of teachers and everything that is woven around them, making them an indispensable part of our success story,” he adds.

Career counselling and University placements In a dynamic, interconnected and globalised environment, opportunities and industries are evolving rapidly.

Providing the right guidance to students in their career choices and university selection is not only critical, but also essential. In-house career counsellor assists students, in consultation

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GIIS is home to students from over 50 nationalities with their parents and teachers, on a range of decisions to support the process of course selection and university choices for higher education.

In 2014, 47% of GIIS’ IB graduates secured placements in the world’s top 50 universities.

An award-winning pedagogy for holistic education GIIS’ 9 (Nine) Gems™ model is a proprietary tool for character development and an integrated holistic approach to learning. It is designed to offer the best of value-based education beyond academics. The model has nine key focus areas: • Academic excellence • Sports, health & fitness • Digital & visual arts • Personality development • Creativity, innovation & problem solving • Entrepreneurship & leadership development • Universal values • Community connection, care & conserve

• Life skills, career & vocational competencies

Keeping values at heart Global Indian Mahatma Gandhi Centre for Universal Values provides students with valuable insights into the experiences and teachings of Mahatma Gandhi. The school’s beliefs in universal values are reflected in its ‘Core Values’, and also percolate down to students through a structured Peace Curriculum.

Excellence in Sports Our specialised sports training module, GIIS Gold Squad Programme, has been designed to identify high-performing students in five merit sports and provide expert training and guidance to further sharpen their skills. Over the years, GIIS students have proven their mettle in various sporting championships and have also represented Singapore at the national level in international tournaments.

Connect with us:

www.giissingapore.org

RecoRD BReAKInG IB DIplomA ReSultS In 2014 1 IB Worldwide topper (45/45) 7 near perfect scorers (44/45) 33% students score 40 & above Our International Baccalaureate (IB) graduates have made us proud with exceptional results. The school’s curriculum delivery mechanism prepares students into confident, future-ready, and well-rounded personalities. As a result, 47% of our IB graduates secured placements in the world’s Top 50 universities in 2014.

Kaustav Das Ranked amongst IB world toppers 45/45

Samita Kamath 44/45

Aravind Srinivasan 44/45

Kaustubh Jagtap 44/45

Kanika Gakhar 44/45

Anirban Banerjee 44/45

Varun S Rajagopal 44/45

Ashwini Sridhar 44/45

Scan here to read more about IB Diploma at GIIS

IB Diploma cambridge IGcSe cBSe cBSe-international Global montessori plus

47

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36

%

Schools in seven countries across Asia and middle east

IB graduates secured placements in World’s top 50 universities

50+

International & national education excellence Awards

nationalities across all campuses

Admission open for Academic Year 2015-2016

Call (+65) 65083715

Hotline: (+65) 96316000

admissions@sg.globalindianschool.org

www.giissingapore.org

Nurturing Global Citizens

SINGAPORE

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MALAYSIA

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JAPAN

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UAE

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THAILAND

Global Indian International School | CPE Reg No: 200912349N | Validity: 25 Feb 2011 to 24 Feb 2015

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SHANGRI-LA APARTMENTS PROFILE

Sanctuary within a sanctuary S

hangri-La Apartments, Singapore is situated within the grounds of Shangri-La Hotel, which is widely acknowledged as one of the world’s best business hotels. Combining all the comforts of home, the apartments offer services by one of the most and renowned hotels in the world, in true Shangri-La tradition.

Located in the heart of the city, Shangri-La Apartments is just minutes away from Singapore’s main shopping and entertainment district of Orchard Road.

Recreational facilities at Shangri-La Hotel, Singapore

are simply unsurpassed in variety. In the midst of beautifully landscaped grounds are tennis courts, a large outdoor swimming pool and jacuzzi, a state-of-the-art Health Club and Singapore’s first CHI, The Spa at ShangriLa that draws inspiration from the origins of the ShangriLa legend, a place of peace, enchantment and well-being.

The hotel also offers exceptional dining options at award-winning restaurants.

These include international, classic Cantonese and authentic Southern Italian and Japanese cuisines as well as an indulgent high tea. The hotel’s international

buffet The Line, offers a 410-seater restaurant with a variety of cuisines from 16 theatre kitchens.

Residents at Shangri-La Apartments, Singapore can enjoy signing privileges at the Shangri-La Hotel and free membership at the hotel’s Health Club.

For more information, visit www.shangri-la.com/ singapore.

Shangri-La Apartments 1 Anderson Road, Singapore 259983 Tel: (65) 6213 4635 Fax: (65) 6734 0073 Email: serviceapartment.sls@shangri-la.com

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PROFILE

8 ON CLAYMORE SERVICED RESIDENCES

A stay to remember

at 8 on Claymore Serviced Residences 8

on Claymore Serviced Residences is synonymous with personalised services, boasting an ideal location aimed at both business and leisure for a long-term stay in Singapore. Managed by the award-winning business hotel, Royal Plaza on Scotts, 8 on Claymore Serviced Residences hopes to deliver the intangibles that make guests feel at home.

8 on Claymore Serviced Residences is situated at the heart of Orchard Road. A gourmet 24-hour supermarket, banking services and world-class healthcare services are all within walking distance.

It is also easily accessible from Orchard Mass Rapid Transit (MRT) train station, which connects you to the rest of the city. If shopping is on the agenda, different malls offering a wide selection of retail, dining and entertainment experiences are just at the guests’ doorstep.

Patrick Fiat, General Manager and Chief Experience Officer (CEO)

8 on Claymore Serviced Residences 8 Claymore Hill, Singapore 229572 Tel: (65) 6737 8388 Fax: (65) 6737 8688 Email: info@8onclaymore.com.sg Web: www.8onclaymore.com.sg Facebook: www.facebook.com/8onclaymore

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of 8 on Claymore Serviced Residences, remarked, “We want our guests to have a memorable experience with us and have stories to tell about Singapore, about 8 on Claymore Serviced Residences and about our staff when they are finally home. We like to address them by their first names, understand their distinctive preferences and create unforgettable and sometimes, amusing experiences for them.

This is our benchmark and definition of personalised services in hospitality at 8 on Claymore Serviced Residences.” Fiat is also the General Manager for Royal Plaza on Scotts.

8 on Claymore Serviced Residences, the flagship serviced residence under Summit Serviced Residences™ of Preferred Hotel Group™, offers 85 varied units of living spaces configured to accommodate different travellers and residents.

From chic studios, two- or three-bedroom residences to a spacious penthouse, all units are furnished with a washer and dryer, and a well-appointed kitchen with superior appliances that provide guests with the choice of cooking and entertaining at home.

At 8 on Claymore Serviced Residences, Guest Services Executives welcome guests with a

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3 bedroom residence

Residents’ Lounge exterior personalised orientation tour and impeccably attend to their needs for their entire stay.

Other privileges include a thoughtful welcome hamper with essential items as well as L’Occitane’s Verbena body and hair care collection to help guests relax and energise after their travels.

Buffet breakfast is served daily. Housekeeping services are available on weekdays, excluding public holidays. Complimentary

high speed internet and a wide selection of cable channels are provided in all residences.

In addition, 8 on Claymore Serviced Residences offers resortstyle elements such as an outdoor pool with an open air deck, cabanas and a barbeque area amidst a tropical setting. There is also a state-of-theart gym with Technogym equipment and a children’s pool so that the kids are not left out on the fun.

PROFILE

PAN PACIFIC SERVICED SUITES BEACH ROAD, SINGAPORE

Modern living in the heart of heritage Singapore S

trategically located in the rich cultural enclave of Haji Lane and Arab Street, as well as close to the Marina Bay Central Business District, Pan Pacific Serviced Suites Beach Road represents modern luxurious living at its finest.

Seamlessly translating hotel-style hospitality into an extended-stay experience, Pan Pacific Serviced Suites Beach Road offers discrete, uncomplicated service and enriching experiences to its extended-stay residents.

The 180-suite property comprises four suite categories ranging from One-Bedroom Deluxe Suite to Two-Bedroom Premium Suite to suit every need.

Each well-appointed serviced suite features tasteful furnishing, two LCD televisions, fullyequipped kitchenette and washer-cum-dryer facilities. Coupled with personalised service delivery for an unmistakable Pacific Touch, the property provides the perfect “home-away-from-home” experience.

As part of its full service offering, the suites feature

For more information, visit panpacific.com/servicedsuites

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a dedicated team of Personal Assistants, who are on call 24 hours a day to help connect residents to business and social networks as they settle into a new city. With the support from the Personal Assistants, residents are able to go about their daily lives, with the comfort and knowledge of a dependable support group.

Pan Pacific Serviced Suites Beach Road boasts a host of lifestyle facilities including a cosy resident’s Living Room with a library, and a gaming corner equipped with an Xbox video game console. A state-of-the-

HRMASIA.COM

art fitness centre and rooftop swimming pool complete the urban retreat experience. In addition, residents enjoy a ‘madeto-order’ breakfast at the Pacific Lounge on Mondays to Saturdays.

A stay at Pan Pacific Serviced Suites Beach Road is also complemented with business amenities including complimentary WIFI access and meeting room facility. For added convenience, complimentary shuttle services to the various business districts are available to residents.

The serviced suites are also close to Singapore’s

vibrant entertainment and dining hubs such as Clarke Quay, Boat Quay and the Raffles Place business district. A short walk from Bugis or Nicoll Highway MRT stations, the property is only minutes away by train to popular tourist attractions such as Orchard Road, the Singapore Flyer and Gardens by the Bay.

PROFILE

FRASERS HOSPITALITY

Experience International Gold-Standard with Frasers Hospitality F

rasers Hospitality Pte Ltd (Frasers), a member of Frasers Centrepoint Limited, is a global leader in premier serviced residences that constantly anticipates and exceeds its customers’ evolving expectations through continuous innovation with intuitive service to deliver memorable experiences. Since its inception in 1998, Frasers has been growing rapidly from an initial 412 residences in Singapore to more than 17,000 residences worldwide.

A visionary company, Frasers has 94 properties,

Frasers Hospitality 491B River Valley Road, #14-04 Valley Point, Singapore 248373 Central Reservations (Singapore): +65 62 700 800 or Singapore Toll-free: 1800-FRASERS (372 7377) Fax: +65 64 150 519 Email: reservations.singapore@ frasershospitality.com Web: frasershospitality.com

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including those in the pipeline, in 50 key gateway cities in Europe, Middle East, Africa, North Asia, Southeast Asia, Asia Pacific, and Australia.

Frasers’ intrinsic understanding of the importance of quality service and the unique needs of business executives is reflected in the number of industry accolades it has garnered to date, which most recently include the World’s Leading Serviced Apartment Brand by World Travel Awards, Best Serviced Apartment Operator by Travel Trade Gazette, Corporate Housing Provider of the Year by Asian Expatriate Management and Mobility Awards, Best Serviced Apartment Group by Business Traveller Middle East, and Excellent Service Award by SPRING Singapore.

With numerous awards adding to its achievements, Frasers continues to make its mark on the international hospitality scene with its strong vision for growth and exceptional service offerings.

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Products & Services

A proprietor and leader in asset management, Frasers Hospitality leads with a stellar suite of products: • Frasers Gold-Standard luxury serviced residences (Fraser Suites, Fraser Place and Fraser Residence) • Modena by Fraser, the secondtier serviced residences for ‘road warriors’ • Capri by Fraser hotel residences, which caters to the Millennial traveller

Fraser Place Fusionopolis, Singapore

Fraser Place Robertson Walk, Singapore

Business on weekdays, family fun on weekends.

The new B-Class. Go where life takes you.

A Daimler Brand

Be it for business or for family, the new B-Class offers a host of features to suit life’s every need. Not only does its spacious cabin offer room for both work and play, the new B-Class also gives you plenty of room to manoeuvre financially with our attractive Corporate Lease programme. www.daimler-fleetmanagement.com.sg

B 180/B 200 Style – Fuel consumption: 5.4 l/100km; CO2 emission: 125 g/km.

B 180 Urban - Fuel consumption: 5.5 l/100km; CO2 emission: 127 g/km.