HR Summit 2014 Expo Guide

FREE EXPO

YOU’RE INVITED to Asia’s most popular HR event

√ FREE $300 Human Capital Strategy Workshops

√ FREE

√ FREE

√ PLUS

$200 HR Pack

$150 never before seen Q&A sessions

Much more

www.hrsummit.com.sg

NEWS

Enjoy FREE entry!

The STJobs HR Summit 28 th& Expo offers free entry t APRI29 h to all business and HR L professionals. Hear from the experts by attending our free Human Capital Strategy Workshops and Q& A sessions. Over 75 exhibitors will offer exciting products and solutions to take your HR and business to the next level. All visitors will also receive a HR Pack worth $200.

The Free Expo is open daily from 10am to 5.30pm on the 28 th and 29 th of April at the Suntec Singapore Convention and Exhibition Centre, Level 4.

CONSIDER AN UPGRADE! With over 60 speakers in five conference streams and price bands to choose from, you can register online or on-site at any time.

E FR

Win a luxury villa stay in Thailand!

Visit the STJobs HR Summit Expo and stand to win a host of exciting prizes at our lucky draw. Up for grabs is a Three-Day, Two-Night stay in a Pool Villa at the Palm Grove Resort located in Pattaya, Thailand. Other attractive giveaways at the Expo include spa vouchers, the latest iPads and luxury staycations.

Get $100 OFF any HRM Congress in 2014 Save $100 on an upcoming HRM Congress when you attend the STJobs HR Summit! Look into your HR Pack this year for a special $100 Voucher off any one of the following scheduled events:

√ 7th Annual Employment

√ HR Shared Services &

√ HR in Oil & Gas

√ HR People & Strategy Congress

21 May 2014

18 June 2014

Law Congress 2014 7 & 8 May 2014

Outsourcing Congress 28 May 2014

E WORKSHOPS worth $300

All visitors to the STJobs HR Summit Expo will receive free access to five Human Capital Strategy Workshop sessions that will take place over the two days. Expect thought-provoking presentations from the following experts:

28th APRIL 3:45pm – 4:30pm Become a powerful Key Person of Influence in your industry

29th APRIL 3:15pm – 4:00pm HR the Man Utd Way Sadella Yip

First & Exclusive

Head of Strategy and Partner Operations, AsiaPacific, Manchester United Limited

4:00pm – 4:45pm Leading Change: Why Change is So Hard, and How You Can Succeed

Daniel Priestley

David Lim

International Speaker and Author

Veteran Expedition Leader and Motivational Expert

4:30pm – 5:15pm

4:45pm – 5:30pm

100 % Employee Engagement — Guaranteed!

Steven Bradbury

Professor Ross Reck

Last Man Standing Olympic Speed Skater Gold Medalist

Engagement Expert and Author

STJOBS HR SUMMIT 2014 EXPO GUIDE

1

NEWS

FREE EXPO OPENING HOURS 10.00am to 5.30pm 28 and 29 April 2014 Suntec Singapore Exhibition and Convention Centre

Fancy a car for the weekend?

Be one of four lucky winners to win a Mercedes-Benz B-Class Corporate Lease for the weekend. Visit the Daimler Fleet Management Singapore booth and drop your name card in to participate in a prize draw.

New on Expo Centre Stage:

Free Q&A Sessions

2014 will see a fully revised Expo, complete with a new Expo Stage featuring top speaker interviews and inspiring speeches during each of your breaks. Gain fresh insights through the following interactive Q&A sessions:

28th APRIL 10:45am – 11:00am Develop Your Networking Skills Debra Fine Communications Specialist & Author

1:30pm – 2:00pm You’re Hired!

Jonathan Allen Yabut Winner of The Apprentice Asia

4:00pm – 4:15pm Would YOU Want to Work for YOU? Brenda Bence Branding Expert, International Speaker & Author

Rest and re-juvenate Unknot your tense muscles with a free 10-minute Ninja neck and shoulder massage at The Spa Artisan (Booth 26 and 27).

Alternatively, prettify your hands with their free Express Shine & Buff Nail Service. Visitors can drop their name cards to win a Knead & Snooze Spa Package in the daily draw. The Spa Artisan is also giving away a Spa Lunch Break Session to two lucky companies. The winners will receive a spa day at the convenience of their office.

BOOK SIGNINGS

29th APRIL 10:15am – 10:30am HR Q&A Special Prof. David Ulrich Management Expert & HR Guru

1:00pm-1:30pm Last Man Standing - Q&A Preview Steven Bradbury Olympic Speed Skater Gold Medalist

Brenda Bence

Vineet Nayar

Debra Fine

Monday, April 28 10:30am – 10:45am 4:15pm - 4:30pm

Monday, April 28 10:45am - 11:00am

Monday, April 28 11:00am - 11:15am

3:30pm - 3:45pm Q & A Special – Men are from Mars, Women are from Venus – At Work Dr. John Gray Relationship Expert, Best-Selling Author and International Speaker

Ross Reck

Lesley Everett

Ian Cook

Monday, April 28 12:45pm - 1:00pm

Monday, April 28 1:00pm - 1:15pm

Monday, April 28 3:45pm - 4:00pm

Sam Silverstein

Julie Winkle Giulioni

Dr. John Gray

Tuesday April 29 10:00am - 10:15am

Tuesday April 29 10:15pm - 10:30pm

Tuesday April 29 5.35pm

Free shots of caffeine

Re-awaken your senses in-between presentations with quality coffee prepared by the baristas at Nespresso (Booth 45).

STJOBS HR SUMMIT 2014 EXPO GUIDE

3

FEATURE DANIEL PRIESTLEY

E E ce n R a d Fatten

il Apr pm 28 4.30 – 3.45

WORKSHOPS

th

worth $300

Become a powerful

Key Person of Influence in your industry

Daniel Priestley, successful entrepreneur and author, will highlight the importance of marketing your skills in order to stand out from the crowd Every professional needs the ability to market their abilities and expertise, and network in order to maximise their exposure on a professional level.

Entrepreneur and author of Become a Key Person of Influence Daniel Priestley has founded a five-step sequence to help professionals become “one of the most highly valued and highly-paid people in their industry”.

ATTEND THIS FREE WORKSHOP

AND LEARN

√ The workforce is made up of “Newbies”, “Worker Bees” and “Key Persons of Influence” (KPIs). If you’re not a KPI, your full time job should be to become one. Nothing exciting happens outside that inner circle and there is an ever declining role for ‘functional’ people versus ‘vital’ people

√ Income distribution is not fair, and that is not going to

change any time soon. By understanding and applying the five- step KPI method, you will find yourself on the valuable side of the equation

6

STJOBS HR SUMMIT 2014 EXPO GUIDE

At the STJobs HR Summit 2014, he will be sharing how a person can become a Key Person of Influence (KPI). He will explain who specifically is a KPI and why is it important to become one.

Priestley says that every industry has a small group of people that can be considered Key KPIs. “They are the ones that the media goes to first for quotes; they are the ones who come up when clients search for solutions to their problems; and, consequently, they are the ones that generate an exponential amount of attention, and thus influence, in their industry.”

He adds that KPIs are not necessarily better qualified then others in their industry, but they have learnt how to package their skills for maximum impact and are rewarded exceptionally for it.

When questioned on how his personal experience has helped him in providing the idea of a human KPI, Priestley says: “I moved from Australia to the UK and set up a business there whilst knowing no one. It was critical for my success to become a KPI in my industry and in the process of doing so, I also got to meet a lot of other KPIs, which allowed me to identify and document certain patterns.”

“Key Persons of Influence are not necessarily better qualified then others in their industry, but they have learnt how to package their skills well for maximum impact and are rewarded exceptionally for it” He emphasises that becoming a KPI does not happen overnight and it is not something a person can learn in a two-day seminar. “It takes hard work, it pushes you to new levels but our commitment when we launched this programme three years ago was to be known by the success of our clients.”

Priestley’s Key Person of Influence module can be approached with a one-day event, online training, up to the full-fledged 40-week programme. He explains that 40 weeks is the right time to work with people and help them package and promote their intellectual property in a way that delivers incredible results.

When it comes to the HR industry, Priestley says it is no different from any other industry and has its own KPIs. He adds that he has worked with many HR professionals, whom have gone on to become the thought leaders in their industry on many different aspects of HR. Priestley also says that it is useful for HR professionals to know how to both attract and to grow KPIs in their businesses. “The days of the faceless corporation are fortunately on their way out and highly identifiable thought leaders in your business are what will attract ever better opportunities.”

BIO BRIEF Daniel Priestley, the co-founder of Entrevo Ltd, is a successful entrepreneur, international speaker and author of best-selling books Become a Key Person of Influence and The Entrepreneur Revolution.

Priestley is passionate about helping business owners and entrepreneurs become key people of influence in their industry through Entrevo’s training programmes, which are in the US, the UK, Singapore and Australia.

STJOBS HR SUMMIT 2014 EXPO GUIDE

7

PROFILE Nespresso

Nespresso coffee

for your work environment

Since 1996, Nespresso has offered business-tobusiness solutions designed to meet the needs of some of the most discerning professional customers, including offices, hotels and restaurants.

Born of the desire to offer you exceptional tasting moments, Nespresso has set as its objective the ability to meet all of your needs. With our dedication to quality, we are committed to perfection at every stage, offering the guarantee of a perfect cup of coffee at any time, in any place.

The very best for your work environment • There is no substitute for the enjoyment of premium quality coffee. To guarantee the best beans, Nespresso only sources its coffee beans from the top 1-2% of the world’s production that are rigorously selected and tasted to meet the high quality standards.

• A range of eight Grands Crus coffee ensures pleasure and enjoyment, for all occasions and taste palates.

• With the Nespresso portioned coffee system, it makes coffee preparation simple and efficient.

Enjoy an Espresso (40ml), Lungo (110ml) or one of the milk-based recipes, cup after cup, while keeping your costs under control.

Gemini CS220

WHY NESPRESSO COFFEE? Comments from current Nespresso clients.

“With a touch of a button, my employees and guests are able to enjoy consistent gourmet coffee” – Alvin Ng, Head Administration at Societe Generale Coporate & Investment Banking

“The Nespresso machine at GOODSTUPH is, in my opinion, an indication of how staff benefits are of an office – a cut above the rest” – Pat Law, Founder of GOODSTUPH

“Good coffee can make the worst mornings right” – Margaret Tan, Office Manager & Support at Vodafone

Come visit Nespresso at the STJobs HR Summit 2014, Booth 45, to taste your Ultimate Coffee Experience and to find out more about customised solutions for you and your colleagues.

8

STJOBS HR SUMMIT 2014 EXPO GUIDE

PROFILE CENTER FOR CREATIVE LEADERSHIP

Are you committed to

talent sustainability?

In a time of unprecedented uncertainty and a fastchanging business environment, the world’s focus turns to talent as a crucial resource for business sustainability. Strong leadership talent is needed at the top, and at all levels and functions within organisations.

But how do organisations sustain their talent pipeline? How do organisations retain and develop their high potential leaders in a highly volatile and competitive world? And perhaps most importantly, how do leaders at all levels accelerate the development of talent?

It all begins with the organisation’s commitment to talent management. And for senior HR professionals this means a mindset shift to become a ‘Talent Accelerator’. Being a Talent Accelerator means taking a step back from day-to-day HR responsibilities and a step towards aligning and integrating talent management efforts in service of continually attracting, developing, and retaining people with the capabilities and commitment needed for current and future organisational success.

The Center for Creative Leadership (CCL®) is a top-ranked, global provider of leadership development. Our cutting-edge solutions include:

Core Open Enrolment Programmes • Leadership at the Peak • Leading for Organisational Impact • Leadership Development Program (LDP®) • Leadership Fundamentals

One of the most powerful ways to accelerate talent development is simply helping leaders to have better conversations with their talent.

Unfortunately, these conversations either go wrong because of poor delivery, or happen too infrequently to have any impact. Organisations need leaders who know how to have better ‘Talent Conversations.’

A Talent Conversation is not done to someone but with someone. It is about building a relationship that allows managers to influence employees toward improved performance, development and positive outcomes.

As a Talent Accelerator, you are positioned to cultivate an organisation-wide commitment to drive talent development!

TALENT CONVERSATIONS At CCL®, we often hear excuses from leaders that they do not have time for such activities. Talent conversations, when done well, become a part of everyday business. Join Dr. Roland Smith, an accomplished CCL researcher and author of books “Talent Conversations” and “Influence”, at the STJobs HR Summit on 29 April at 11.30am and find out more on how to bring Talent Conversations to a place where development becomes real.

It’s time to build commitment to the organization and engagement in the work. It’s where you have the opportunity to accelerate development and results. Encourage your leaders to have “talent conversations” before it is necessary, or too late.

Specialised Open Enrolment Programmes • Leadership for HR Professionals • Leadership for Women Professionals • Leading Teams for Impact • Coaching for Greater Effectiveness

Organisation-focused Solutions • Customised Solutions • Leadership Coaching • Assessments

10 STJOBS HR SUMMIT 2014 EXPO GUIDE

Center for Creative Leadership, APAC Tel: +65 6854 6000 Email: apac.ccl@ccl.org Web: www.ccl.org/apac

The Spa Artisan Booth 26 & 27 Looking for employee spa benefits?

1 spa programme 3 exclusive spa destinations

World Luxury Spa Award™ 2013

Global Winner for Best Luxury Boutique Spa Best Luxury Emerging Spa (Singapore) The Spa Artisan (The Fullerton Hotel) www.thespaartisan.com

Enjoy the following spa benefits when you flash your staff pass / name card at any of our 3 distinctive spa locations.

Aramsa ~ The Garden Spa (Bishan Park) www.aramsaspas.com

Club Med Bintan Spa

www.asmaralifestyle.com

• 20% off ala carte spa treatment • Birthday 1 for 1 spa treats • Event & Goodie Bag Sponsorships • Customised Corporate Spa Packages • Spa Parties & Corporate Retreats • Benefits for Customer Loyalty Programme • Customisable Corporate Gift Card And many more...

Look for us at Booth 26 & 27 to sign up for our programme and stand a chance to win a Spa Lunch Party for you and your employees!

PROFILE iqDynamics

Achieve talent management excellence with

HRiQ Human Capital Management Solution Human resource and talent management remains, as ever, a critical and strategic business function. Dayto-day transactions, strategic workforce management and essential reports and analytics are just some of the challenges faced by HR in an organisation. Rapid evolutions in technology and a global workforce also contribute to the need for an all-encompassing talent management solution.

HRiQ Human Capital Management Solution, with HRiQ Core and HRiQ Talent, is a truly integrated enterprise application that addresses all of the above. Our latest developments in talent profiling and succession now allow organisations to identify and groom suitable talents as the next organisational leader.

The HRiQ career portal now extends your recruitment capabilities to cast the net further in search of capable and suitable talents via social media and networking sites.

HRiQ lets you perceive your human resource and talent management from a new and different dimension. We

Talk to the HRiQ team at Booth 43 strive always to stay one step ahead in empowering HR professionals, line managers and C-level executives with the necessary intelligence to achieve talent management excellence.

HRiQ Core

HRiQ Talent

HRiQ Employee Portal

HRiQ Cloud

Come by Booth 43 to discover a dynamic talent management solution that’s right for your organisation.

HRiQ Core. HRiQ Talent.

HRiQ Employee Portal. HRiQ Cloud.

See Us At Booth 43!

Achieve Talent Management Excellence With Us COMPLETE Integrated Human Capital Solution SUPERIOR Talent Management for A Sustainable Workforce FLEXIBLE Modularity for Ease of Expansion and Growth ON-THE-GO Reporting, Approval and Application for Agile Management QUICK and Easy Deployment with Low Capital Outlay Partner

Gold Independent Software Vendor (ISV)

+65 6594 4151 • hrm@iqDynamics.com 2 Leng Kee Road #06-04 Thye Hong Centre Singapore (159086) • www.iqdynamics.com

STJOBS HR SUMMIT 2014 EXPO GUIDE 13

FEATURE ROSS RECK

WORKSHOPS worth $300

E E ce n a d FatR ten

il th Apr 8 2 5.15pm 4.30

100% Employee Engagement – Guaranteed!

Engagement expert and author of The Engagement Formula, Professor Ross Reck will highlight the importance of engaging employees and how organisations can implement the effective Engagement Formula to achieve 100% engagement levels

ATTEND THIS FREE WORKSHOP

AND LEARN √ What is Employee Engagement √ When Employee Engagement occurs √ How to implement Employee Engagement in an

organisation in order to achieve 100% engagement levels

14 STJOBS HR SUMMIT 2014 EXPO GUIDE

Engaging employees is essential when it comes to the success of any organisation. Companies have various ways to engage their employees but the effectiveness of each strategy may vary. Engagement expert and author, Ross Reck, says: “The biggest mistake organisations and HR have made with regards to employee engagement is they have tried to implement it without knowing what it is.”

He adds that there are many definitions of employee engagement but they describe “what it looks like and not what’s actually going on.

“Once we know what it is, successful implementation is very straightforward.”

Reck will address this point during the first ten minutes of his HR Summit presentation, by sharing what employee engagement is and when it occurs.

It is also important for companies to understand that there is a difference between “motivating” their employees and “engaging” them. Reck states that employee motivation and employee engagement are actually the exact opposites of each other.

“Employee motivation assumes that employees have an in inherent dislike for work and if left on their own, they will do very little. In other words, employees are basically lazy and it’s management’s job to motivate them,” he says. He adds that

management then attempts to motivate employees through the use of external motivators such as rewards and punishmentsthat are often referred to as “carrots and sticks”.

Reck observes that employee motivation assumes that employees will respond rationally to external motivators, like rats in a laboratory respond to positive and negative stimuli. “The problem with ‘motivation’ is that people are human beings, not lab rats. They have a mind of their own and they use it to determine what’s best for them.”

Employee engagement is entirely different. It assumes “that employees are motivated internally by something called self-interest—pursuing the satisfaction of needs that are important to them,” explains Reck. He adds that everyone is already programmed to pursue the satisfaction of a set of inborn needs and that makes it impossible to motivate people at work because they’re already motivated to pursue their self-interest.

“The only thing the leadership of a business can do if it wants its employees to perform at a high level is to engage the motivation (self-interest) that’s already there –to create a situation where the harder people work toward pursuing the satisfaction of their own needs, the harder they work toward the goals of the organisation,” explains Reck.

He adds that organisations with high levels of employee engagement understand this and have created “environments where employees are free to be themselves, have fun and follow their passion – the motivation that’s already there inside them”.

In his STJobs HR Summit presentation, Reck will also share his “Engagement Formula”. This is a leadership model that he says will guarantee an employee engagement level of 100%. Currently,

“The only thing the leadership of a business can do if it wants its employees to perform at a high level is to engage the motivation that’s already there” the global level of employee engagement is around 30 percent. He states that “only three out of ten employees are willing to do whatever it takes to make the business successful.” Thus, seven out of 10 employees are not working anywhere near their potential.

Reck says that the Engagement Formula makes it possible for employees to satisfy their need for meaning through performing their job. When this occurs, employees form an emotional attachment to their work. “When employees are engaged with their work, they come to work every day excited about giving every bit of energy, creativity and passion to performing their job.”

Thus, employees create a competitive edge for their organisations that cannot be copied – they are constantly making innovative improvements to products, services and customer experiences while providing superior levels of customer service which results in loyal customers, says Reck.

BIO BRIEF Ross Reck is president of Ross Reck & Associates. He is also the author of The Engagement Formula, Turning Your Customers into Your Sales Force, The X-Factor and his very popular newsletter: Ross Reck’s Weekly Reminder. In addition, he is the co-author of Destination:Work!, REVVED! and the best-selling The Win-Win Negotiator.

A compelling and dynamic speaker, Ross has been featured at hundreds of meetings, conferences and conventions throughout the US, Canada, Latin America, Europe and Asia. His consulting clients include Hewlett-Packard, John Deere, American Express, Janssen-Ortho, Inc., Shire Pharmaceuticals, Philip Morris International, the Chicago Cubs, Rolls-Royce and Xerox.

STJOBS HR SUMMIT 2014 EXPO GUIDE 15

FREE EXPO Exhibition Map (Level 4) Breakout Session Entrance and Exit

4

Breakout Sessions Entrance and Exit

3 Breakout Sessions Entrance and Exit

2

Breakout Session Entrance and Exit

15

5

20

21

29

30

Access to Lunch Buffet Lines

40

49

48

28 31

39

Coffee Station

13

27

38

41

47

12

26 32

37

42

46

6

14

Coffee Station

7

Expo Stage

Coffee Station

Coffee Station

55

56

64

54

57

63

66

Coffee Station

53

58

Coffee Station

67

50

52

59

62

68

65

Plenary, Lunch & Breakout Sessions

74

8

11

16

19 22

25 33

36

43

9

10

17

18 23

24 34

35

44

45a

61

69

60

70

51

45

1

73 72 71

Coffee Station

Coffee Station

Coffee Station

Main Entrance EXPO Registration

Main Entrance Registration Information

Company

Booth

Company

Booth

ALIGN SMA Leadership & Transformation

45a

Montigo Resorts, Nongsa

65

Asian Institute of Finance (AIF)

14

Nespresso

45

Asia-Pacific Corporate Coach Institute (ACCI)

38

Avanta Global

42

Aventis School of Management Boardroom Business Solutions British Council (Singapore) Capita

PageUp People

61 & 69 19 12 & 13 57

Center for Creative Leadership (CCL)

40

Chartered Institute of Personnel and Development (CIPD)

21 & 29

Daimler Fleet Management Singapore

22 24 & 34

Employment and Employability Institute (e2i)

54

First Pacific Leadership Academy

28

Getting Things Done (GTD)

74

Grass Roots Asia Pacific Great Eastern Life

6&7

PayrollServe

62

People Business Consulting

8

Personnel Management Association of Thailand (PMAT)

1

Power2Motivate

20

Prasetiya Mulya Executive Learning Institute

16

Roffey Park Asia Pacific

68

ROHEI Sierra Solutions

iFLY Singapore

17

30 18 & 23

Singapore National Employers Federation (SNEF)

25 & 33

Singapore Workforce Development Agency (WDA)

48

Skillsoft Asia Pacific

11

Speaker Pavilion & Book Store

71, 72 & 73

Spire Technologies and Solutions

63, 66 & 67

32 & 37 4

35 & 44

SIM Professional Development

41

HRM Asia

Institute for Financial Literacy (IFL)

53 & 58

70

CCH Asia

Educational Testing Service (ETS)

NTUC LearningHub

STJobs

51

SuccessFactors

50

The Spa Artisan

26 & 27

52 & 59

IQ Dynamics

43

Management & Development Consultancy (MDC)

39

Marketing Institute of Singapore (MIS)

47

MetLife

60

Thomson Reuters

36

Together We Can Change The World (TWCCTW)

9

UNIT4

31

WDHB Strategic Learning

46

Workday

15

Attend Asia’s Most Open Daily from Includes: FREE HR Pack

FREE Exclusive Q & A Sessions 28th April

Prize Draws

Morning Break (10:45am – 11:00am) Develop Your Networking Skills Debra Fine, Communications Specialist & Author

Lunch Break (1:30pm – 2:00pm) You’re Hired!

Jonathan Allen Yabut, Winner of The Apprentice Asia

Afternoon Break (4:00pm – 4:15pm) ‘Would YOU Want to Work for YOU?’ – Q & A Session Brenda Bence, Branding Expert, International Speaker & Author

29th April Morning Break (10:15am – 10:30am) HR Q & A Special Prof. David Ulrich, Management Expert & HR Guru

Lunch Break (1:00pm – 1:30pm)

®

Packed with goodies, savings & free offers worth over $200

Naming Rights Partner:

Last Man Standing - Q & A Preview Steven Bradbury, Olympic Speed Skater Gold Medalist

Stand a chance to win Empowering Context Intelligence iPads, Holidays, a MercedesBenz Weekend Lease and Shopping Vouchers

Afternoon Break (3:30pm – 3:45pm) Men are from Mars, Women are from Venus - At Work Q & A Special Dr. John Gray, Relationship Expert, Best-Selling Author

Platinum Sponsor:

Premium Gold Sponsors:

c100 m42 y16 k6

Pantone 295 CP c100 m84 y36 k39

Pre-Register online www.hrsummit.com.sg

ce an il nd EE pr te FR A At is & 29

How to Get Over $600 Worth Out of STJobs HR Summit 2014?

28

Simply turn up and you will receive: • HR Pack Worth $200 • Access to Exclusive Never Before Seen Q & A Sessions (worth $150) • Free

WORKSHOPS

(Worth $300)

Total Value: $650

Popular HR EXPO for FREE 10:00am to 5:30pm FREE

WORKSHOPS worth $300

28th April

29th April First and Exclusive!

3:45pm – 4:30pm

Become a Powerful Key Person of Influence in Your Industry Daniel Priestley, International Speaker & Author

4:30pm – 5:15pm

100 % Employee Engagement—Guaranteed!

Prof. Ross Reck, Engagement Expert & Author

3:15pm – 4:00pm

HR the ManUtd Way Sadella Yip, Head of Strategy and Partner Operations, Asia-Pacific, Manchester United Limited

Gold Sponsors:

4:00pm – 4:45pm

4:45pm – 5:30pm

Leading Change: Why Change is So Hard, and How You Can Succeed David Lim, Veteran Expedition Leader & Motivational Expert

Last Man Standing Steven Bradbury, Olympic Speed Skater Gold Medalist

Official Spa Partner:

Pre-Register online www.hrsummit.com.sg

FEATURE SADELLA YIP

WORKSHOPS worth $300

E E ce n a d FatR ten

ril th Ap 9 2 4.00pm 3.15

Building the Man Utd empire Manchester United is one of the world’s most famous football clubs. To complement its success, a plethora of employees are working hard behind the scenes to ensure the club remains a football juggernaut When one thinks of Manchester United Football Club, their perceptions are defined by the amount of trophies and accolades the club have garnered throughout the course of their illustrious history.

However, there is no denying that behind the club’s incredible success, its off-pitch commercial juggernaut has been a key driver towards its glory on the pitch.

“Manchester United is a club with a rich history and strong values,” says Sadella Yip, Head of Strategy and Partner Operations, Asia-Pacific, Manchester United Limited.

“We strive for excellence by learning from the successes of our past, both on-pitch and off-pitch, while finding ways to innovate. This ethos is infused into our talent management philosophy.”

Yip says that the sheer size of United’s popularity and worldwide brand stems from its ability to reinvigorate and innovate continuously.

“As an employee, being able to work for a brand and club that really innovates itself constantly motivates everyone at the club,” she says.

ATTEND THIS FREE WORKSHOP

AND LEARN √ HR the Man-U Way √ Manchester United brand values and talent management philosophy

√ Innovation that inspires talent

Yip stresses that setting up regional headquarters is a vital component of the club’s massive commercial empire.

“The Hong Kong regional office was set up to support our local partnerships and get us closer to our supporters,” says Yip. With different countries possessing various cultural traits and tastes, Yip stresses that it is crucial to possess a keen understanding of the respective markets.

“We have to assimilate into the local culture and the target is being able to support the partnerships in those regions,” she adds.

Yip adds that employees working for Manchester United naturally adopt a two-prong approach to their professional and personal lives.

“With a club like Manchester United, sometimes it hits two birds with one stones, we have individuals who are die-hard fans of the club and are also competent in the work they do,” she says.

First & Exclusive

BIO BRIEF Sadella Yip currently heads up HR and Recruiting in Asia-Pacific for Manchester United (MU). She ensures the overall HR strategy supports the growth needs of the business. Yip also identifies top talent who are set up for success and empowered to build the business. She works with partners to leverage their MU sponsorships to increase employee engagement. Yip came to MU after more than five years in management consulting at Oliver Wyman, working with world leading financial institutions.

STJOBS HR SUMMIT 2014 EXPO GUIDE 21

PROFILE SIM Professional Development

Map your organisation’s training needs With the SIM Professional Development Competency Framework Who we are SIM Professional Development (SIM PD) has played a leading role in providing learning and development (L&D) solutions to professionals and corporations in Singapore and the Asia-Pacific region. Our L&D services help companies build on their human capabilities to face current and future business challenges.

We Plan Your Organisation’s Learning and Development Needs Our dedicated team and extensive network of associate trainers will work with your organisation to align your human capital capabilities to meet your business learning needs. The SIM PD Competency Framework sets out to identify the competencies required by the individuals at different levels.

We educate learners to look at the bigger picture of evaluating their professional and career development needs by using our Competency Framework to identify what area of development is required in the long term, and not just what programme can serve as a quick fix.

Our framework focuses on 4 key competency domains: Personal Mastery, People Management, Business Alignment and Organisational Alignment. These are

mapped to the 6 management levels and tracks that allow for the planning and review of career paths and opportunities of employees within the organisation.

Bringing the world’s best thought leaders to Singapore Every year, we feature the world’s best thought leaders in Singapore at our signature programmes, conferences and other networking events that are attended by professionals from countries all around Asia.

Inaugurated in 1982, the SIM Annual Management Lecture (AML) is SIM’s annual hallmark event. This prestigious event has been attended by top and senior management, business owners and professionals from various industries. AML 2014 will feature Thinkers50’s #1 Management Guru, Clayton Christensen as keynote speaker and his protégé Scott Anthony.

The Job of the Chief Executive (JOCE) is SIM PD’s signature programme. Into its 34th run, JOCE has been attended by more than 1,250 C-suite executives from 40 countries. In Asia, it is known for the sharing of best practices and has helped chief executives and top management to recharge and review their strategies in today’s high competitive and globalised economy.

Executive Programmes Directory 2014 The latest programmes for executives, managers and top management are in our EXECUTIVE PROGRAMMES DIRECTORY 2014.

Go to pd.sim.edu.sg to get your copy today!

Professor Anil K Gupta is among the three programme leaders for The Job of the Chief Executive

22 STJOBS HR SUMMIT 2014 EXPO GUIDE

SIM Annual Management Lecture 2014 will feature Professor Clayton Christensen

Conferences & Executive Programmes Tel: +65 6246 6746 Email: exec@sim.edu.sg Customised Learning & Development Solutions Tel: +65 6248 9409 Email: ict@sim.edu.sg

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FEATURE

FREE

&

SESSIONS

You’re Hired!

In what is a first for the STJobs HR Summit Expo, a series of free Q&A sessions will be held during the main breaks of each session. HRM catches up with Jonathan Allen Yabut, winner of The Apprentice Asia and one of the six speakers featured

Most contestants on The Apprentice Asia leave with the famous catchphrase “You’re Fired!” ringing in their ears. But Jonathan Yabut is still pinching himself after hearing the all-important “You’re Hired!” expression from Air Asia CEO Tony Fernandes at the end of the latest series.

“There are days when I still feel shocked that I won a reality TV show that I’ve been a fan of since Bill Rancic’s (first winner of The Apprentice US) days,” says Yabut, who was the youngest male contestant at the age of 27.

His momentous victory has earned him a one-year contract as the chief of staff for AirAsia, where he is now based in Kuala Lumpur.

Yabut, who hails from the Philippines, says his win is testament that hard work and grit are vital ingredients towards becoming successful, adding that he displayed the most of these during the show.

“When I rationalise how I made it, and why I made it, I realise it’s grit,” he says. “I think my victory was a Cinderella story on how success always requires grit – that no matter how many times you fall down, you stick with the plan and do your best.”

Yabut, who made his entrance to the corporate world as a management trainee for Globe Telecom, and then as a Senior Brand Manager at GlaxoSmithKline Philippines

STJOBS HR SUMMIT 2014 EXPO GUIDE 25

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before joining The Apprentice Asia, says his professional career has now seen him veer away from a Philippines-only perspective.

“My career has been mostly exposed to the ‘Filipino way’ of doing thing and being exposed to AirAsia has opened my world to realise that there is a myriad of other ways to ‘skin a cat’.”

“I have built networks with many professionals across industries. When I join Tony in his meetings, I learn new ways and styles on how to manage partnerships and execute negotiations,” he says.

In his new capacity as Chief of Staff of Air Asia, Yabut strongly subscribes to the theory that “leadership is all about standing back, and not standing out”.

“Most leaders think that their position is bestowed because they’re deemed as the best in the team, which is not necessarily true,” he says. “As you climb up the corporate ladder, you need more emotional intelligence, and not IQ. Leaders do not dictate what

needs to get done, but clear the path for the team to get those things done.”

Yabut says that when a leader personifies purpose in their career and fulfils these pursuits within the corporate sphere, they will conquer the hearts and minds of their charges, who will in turn be engaged and motivated to perform.

The Apprentice Asia winner is very much looking forward to communicating with his counterparts at his STJobs HR Summit session.

“I love talking – so more questions from the audience will be great,” he says.

“Lately, I’ve been reading this book entitled, Good Boss, Bad Boss and every page I flip, I can’t help to nod my head as every statement is something I can always relate to.”

Yabut adds that he would love to chat and interact with STJobs HR Summit Expo visitors who are keen to share their leadership or people management challenges in the workplace.

Jonathan Yabut became The Apprentice Asia’s youngest male contestant at the age of

27

FREE & EXCLUSIVE Q&A SESSIONS 28th APRIL

29th APRIL

10:45am – 11:00am

10:15am – 10:30am

Develop Your Networking Skills

HR Q&A Special

Debra Fine Communications Specialist & Author

Prof. David Ulrich Management Expert & HR Guru

1:30pm – 2:00pm

1:00pm-1:30pm

You’re Hired!

Last Man Standing - Q&A Preview

Jonathan Allen Yabut Winner of The Apprentice Asia

Steven Bradbury Olympic Speed Skater Gold Medalist

4:00pm – 4:15pm

3:30pm - 3:45pm

Would YOU Want to Work for YOU?

Q & A Special – Men are from Mars, Women are from Venus – At Work

Brenda Bence Branding Expert, International Speaker & Author

Dr. John Gray Relationship Expert, Best-Selling Author and International Speaker

STJOBS HR SUMMIT 2014 EXPO GUIDE 27

FEATURE

All aboard the

DESSERT SAFARI! Lunch break at the STJobs HR Summit is a great time for delegates to refuel and recharge after a morning of high-powered presentations. The experience is being raised a few notches this year with the introduction of a unique food journey

A TEASER FOR

YOUR TASTEBUDS What to expect • Passion Fruit Raspberry Cake • Chocolate Mousse in Mini Cones with Crunchy Pearls • Aloe Vera with Berries Yoghurt Pudding • Doughnut Roll with Cinnamon Sugar and Chocolate Sauce • Panna Cotta with Crushed Raspberry Sauce 28 STJOBS HR SUMMIT 2014 EXPO GUIDE

The culinary team at the Suntec Singapore Exhibition and Convention Centre is pulling out all the stops to provide delegates with a memorable food experience at the STJobs HR Summit.

In addition to a sumptuous lunch buffet and tea breaks, this year’s Summit also aims to be a dessert lover’s dream come true. Delegates will be treated to not one but nine different dessert stations, featuring a whopping 27 varieties of desserts. Spread across the Expo Hall, each station will feature a different selection of local, traditional and international

desserts, all prepared in handy bite-sized portions for easy eating and sampling.

“Delegates can expect to find classic desserts such as our tiramisu and carrot cake, but we also have more unusual desserts in store – such as our raisin omelette, which is an Austrian delicacy,” shares Executive Chef Alfred Lee. For greater interactivity, every dessert station will also feature a live food preparation area where chefs will add the finishing touches to desserts.

For example, at one station, chefs will wrap local coconut ice cream in “popiah” skins on the spot and serve it with a sprinkling of ground nuts.

Lee says he is particularly fond of bringing back old local favourites in a traditional way. “For example, our banana fritters are served with sambal tumis and grated coconut with a gula melaka sauce. Our glutinous rice balls are filled with red bean paste and coated with ground peanuts, sesame seeds and grated coconut.”

As a leading convention and exhibition centre, Suntec Singapore prepares classic and traditional dishes from all over the world consistently well, whether it is hosting a private dinner for 10 people or a banquet for thousands, says Lee. “My approach is to pair modern kitchen technology and food presentation with traditional techniques, recipes and ingredients. In this manner I offer authentic flavourful dishes in new and diverse ways.

Are you ready for an epic dessert adventure? Chef Lee offers some useful advice: “Be sure to leave some space and plan your journey to sample the 27 unique desserts we’ve prepared for you. If you can’t sample everything on the first try, don’t worry. You will have two days over which to enjoy the ‘Dessert Safari’. Bon appetit!

Suntec Singapore can cater up to

10,000 meals per day via its three kitchens

ABOUT THE CHEF Chef Alfred Lee’s passion for creating exceptional dining experiences spans over more than 24 years and covers a range of cuisines, including European, Chinese, Asian and Fusion.

Lee began his career with Suntec Singapore Convention and Exhibition Centre as an Executive Sous Chef back in 1995 with the inception of the Centre. Since then, he has become one of the masterminds behind the numerous culinary accolades it has received. Lee took on the Executive Chef’s hat, and full reign of the Suntec kitchens, in 2010.

Drawing upon his 15 years’ experience with Suntec Singapore, he and his brigade of 33 chefs have delighted numerous notable luminaries such as Bill Gates, US Secretary of State Hillary Clinton, President Hu Jintao, Prince Albert of Monaco as well as distinguished Heads of States, high level government officials and Singapore’s business and political elites.

His culinary odysseys also go beyond the confines of Suntec Singapore – having catered to the Singapore Airshow 2010, the Istana, and the inaugural Youth Olympic Games in Singapore. During that event, he led his team in preparing more than 110,000 meals across 10 venues for athletes, team officials, the workforce, and the media.

Lee’s mantra for good and flavourful food is etched in the philosophy that great ingredients coupled with simple cooking techniques, fired with zealous passion and delivered with care, is a principle that should never be compromised. His innovative style has been the pride of Singapore’s many iconic events for more than 15 years.

STJOBS HR SUMMIT 2014 EXPO GUIDE 29

FREE HR SUMMIT EXPO

Take advantage of freebies, deals and giveaways!

Be dazzled by the plethora of fun activities and prizes awaiting visitors of the biggest HR event in Asia. The STJobs HR Summit 2014 Expo will satiate every aspect of your HR needs, and this year’s event is once again laden with a wide assortment of exhibitors, free gifts and supplements.

UNIT4 Business Software

Institute for Financial Literacy

Roffey Park Institute

Booth: 31

Booth: 52 & 59

Booth: 68

Keen to snag an exquisite UNIT4 Power Bank (5200mAh)? Just complete a short survey where you will receive a free toiletries pouch and be enrolled in the grand lucky draw for a chance to win the Power Bank.

Limited to only five lucky winners.

Want to understand more about managing your finances, or give your staff the same opportunity? Find out about these free financial education services to help educate your staff and also discover your financial “personality” through games.

Want to further understand the issues and challenges facing Singaporean managers of today?

Be among the first 10 visitors on each day of the HR Summit to receive a complimentary copy of the Roffey Park Institute’s inaugural Singapore Management Agenda research report.

Asian Institute of Finance (AIF)

Thomson Reuters

Booth: 14

Booth: 36

Join the Asian Institute of Finance’s (AIF’s) CEO Dr Raymond Madden as speaks on on what makes Gen Y employees tick. Learn more about talent management and receive a copy of the AIF and Ashridge Business School UK’s research report on the expectations of new generation of workforce. You might even walk away with a premium gift!

Fancy winning an iPad Mini? Get involved with Thomson Reuters’ lucky draw to stand a chance of taking it home. Gifts galore and free eLearning trials also await you at this booth!

30 STJOBS HR SUMMIT 2014 EXPO GUIDE

WDHB Strategic Learning

Prasetiya Mulya Executive Learning Institute

Booth: 46 Eager to get a taste of some overseas cuisine? Come by the WDHB booth to sample culinary delights from the US, Brazil, Switzerland and Hong Kong: all countries with WDHB headquarters. To top it off, WDHB will be hosting lucky draws for international travel accessories and best-selling business books. Be in the running to also receive branded giveaways.

STJobs Booth: 51 Have a go at STJobs’ Spin-the-Wheel and stand to win vouchers and exclusive STJobs gifts.

Have a complimentary photo taken with your colleagues and contacts at this booth, too! At the same time, find out more about how you can effectively recruit the right talent with STJobs’ premium packages, and brand your company with Singapore’s leading job portal.

PageUp People

Management Development Institute of Singapore (MDIS) Booth: 39 The first 2,000 attendees who visit this booth will receive free goodie bags. Simply drop your name card at their booth to also be eligible for the lucky draw, with prizes worth up to $2,000 to be given out! There will also be complimentary membership for the first 200 sign-ups onsite.

Great Eastern Life

Booth: 16 Planning to expand your business in to Indonesia? Visit and drop your business card at the Prasetiya Mulya booth to receive a book providing useful insights and perspectives on managing a business in Indonesia. Get your hands on some souvenirs too.

Spire Technologies Booths: 63, 66 & 67 Your back enables you to enjoy the weight of your success: consistent back strength is the reason behind your bliss.

Treat yourself with Spire’s “Back n Bliss” massage service. And come and be part of a revolution which will turn around the world of unstructured HR Big Data.

Capita

Booth: 6 & 7

Booth: 32 & 37

Booths: 12 & 13

Grab a refreshing cup of coffee and relax in PageUp People’s lounge area while browsing through its latest research publication, “Talented Southeast Asia”. At the same time, participate in the company’s prize drawing to stand a chance to walk away with a new iPad Mini.

Participate in Great Eastern’s interactive game and be in line to win attractive prizes, with one grand prize winner set to walk away with an iPad Mini worth $408!

Also, visitors can find out more about their personal well-being through their basic onsite health check.

In the mood to indulge in some shopping?

Participate in Capita’s lucky draw and you will be in the running to walk away with the grand prize of a $380 worth of Takashimaya Cash Vouchers! Also, be among the first 500 to register to receive a free thumb drives uploaded with Capita’s 2014 Salary Guide.

Power2Motivate Marketing Institute of Singapore (MIS)

Booth: 20 Get your pictures taken at the power2Motivate photo booth where there will be lots of fun and exciting props for delegates take some funny and memorable snaps together! To spice things up further, the company is hosting a competition to seek the best photo of the Summit, all via social media.

Booth: 47 Reveal your organisation’s training and development needs for 2014 via a short questionnaire form. Then drop your business card in for a spin of the ‘MIS-Lucky-Wheel’ to get sure-win prizes. Other gifts include MIS event passes, training vouchers, Singapore Marketer magazine, and other exciting offers.

Center for Creative Leadership (CCL®)

British Council (Singapore)

Booth: 40 Delve deeper through CCL’s wealth of whitepapers and research studies on developing leadership capabilities. Also, drop a name card and complete a simple Talent Accelerator survey to receive exclusive CCL knowledge gifts. Stand to win a prize of leadership proportions in the lucky draw!

ROHEI Booths: 35 & 44 Fill up your goodie bag with old school treats as you take a walk down memory lane in an immersive learning experience that will help create even greater awareness into why you behave the way you do.

SIM Professional Development Booths: 18 & 23 Take the windmill challenge with SIM! Explore how SIM’s Competency Framework can support your organisation’s learning and development needs, and walk away with a surewin mystery prize. Also, participate in the grand lucky draw to stand a chance to hear from Clayton Christensen, Thinkers50’s #1 Management Guru this September – each ticket is worth up to $1,000.

Booth: 19 How can you harness you EQ to work more effectively with employees? The British Council will be hosting two lunchtime presentations to show you how. Visitors will receive 10% off its public courses. Also, drop your business card to win a night’s stay in the Executive Deluxe Room at the St Regis hotel.

NTUC LearningHub Booths: 53 & 58 Check out various promotions available on selected courses in celebration of NTUC LearningHub’s 10th Year Anniversary! Also, attractive prizes await when you participate in the organisation’s Lucky Draws!

STJOBS HR SUMMIT 2014 EXPO GUIDE 31

PROFILE MDIS

Delivering a quality postgraduate experience The MDIS School of Postgraduate Studies (SPS), launched on 2 August 2013 is a modern contemporary facility for our strong community of postgraduate students across the institution.

SPS offers programmes of seven renowned university partners from the United Kingdom, Australia and France. Universities include the University of Bradford, the University of Sunderland, Northumbria University, Bangor University, the University of South Wales, Southern Cross University and Grenoble Graduate School of Business.

Located on Level 5 of Block A within the MDIS Campus, SPS houses at least six 40-capacity lecture rooms and additional 60-capacity lecture theatres on the upper level.

Seminar rooms, study and social zones are well equipped and provide postgraduate and research students, professional and academic colleagues across the campus with video conferencing facilities and Wi-Fi communications. These hightech spaces accommodate tutorials, researcher and staff training sessions, and are ideal for multi-site

ABOUT MDIS The Management Development Institute of Singapore (MDIS), founded in 1956, is Singapore’s oldest not-for-profit professional institute for lifelong learning. MDIS has two main subsidiaries: Management Development Institute of Singapore Pte Ltd (MDIS Pte Ltd) to oversee its Singapore academic operations, and MDIS International Pte Ltd to further its globalisation strategy.

MDIS provides well-accredited courses, seminars and management services and opportunities for individuals to develop professionally through academic programmes in Business and Management, Engineering, Fashion Design, Information Technology, Health and Life Sciences, Mass Communications, Psychology and Travel, Tourism and Hospitality Management. These programmes are offered in collaboration with highly acclaimed universities in Australia, France, the United Kingdom and the United States of America.

The success of MDIS’ graduates is due to the institute’s strong commitment to high quality standards of education. The achievement of the EduTrust Certification (4 years) awarded by the Council for Private Education in 2010 is a milestone for MDIS as it attests to the institute’s exemplary education and business excellence standards. MDIS is also amongst the first batch of Private Education Institutions (PEIs) to be registered under the Enhanced Registration Framework.

32 STJOBS HR SUMMIT 2014 EXPO GUIDE

lectures, workshops, master classes, as well as break-out areas for the lecture theatres.

The school was set up to respond efficiently to postgraduate students’ specific learning and service needs. By assigning an experienced and dedicated team of service specialists to assist postgraduates with their queries, as well as providing exclusive attention via different modes of communication, SPS is committed to delivering a premium level of service and attention to all students.

In its efforts to encourage social networking, MDIS has also provided its students with an open communal space - The LofT which has selfcatering facilities.

School of Postgraduate Studies For enquiries on Postgraduate programmes Tel: +65 6664 8127 Email: etc@mdis.edu.sg

PROFILE PRASETIYA MULYA EXECUTIVE LEARNING INSTITUTE

A partner in

enabling people and enhancing performance With long term experience, vast exposure and a deep understanding of business management in Indonesia, Prasetiya Mulya Executive Learning Institute is committed to supporting your company in Organisational Development, Performance Enhancement, Human Capital Development, Leadership Transition and Grooming Leaders through various forms of intervention.

Prasetiya Mulya Executive Learning Institute existence is to inspire and to provide solutions in developing business management skills, improving the effectiveness of organisations, equipping and empowering human capital and also enhancing the performance and sustainability of the organisations by providing integrated services in workplace learning and performance.

Prasetiya Mulya Executive Learning Institute sees itself as a partner for business leaders who believe that people are the primary resource in developing and maintaining sustainable growth. That is the reason why we use the term ‘partner’ as opposed to ‘client’ with regards to all companies that we work with.

It is an honour for us to be able to walk side by side with our partners on the long journey of developing human capital by providing integrative and contextual solutions in enhancing the capabilities, enriching the perspectives, elevating the confidence, improving the performance and shaping the future of your company.

Solutions that meet your needs Customised Intervention Programme The programme is contextual and systematically designed to solve problems and fulfill all needs through its meticulous consideration of the organisational structure and the strategic direction of each individual company.

Public Programmes • 2-3 day programme to inspire and enrich your business perspectives • 4-month certificate program to acquire deeper business knowledge and insight

Prasetiya Mulya Executive Learning Institute Prasetiya Mulya Campus, Building 2 #2203 Jl. R.A Kartini (TB. Simatupang), Cilandak Barat Jakarta Selatan 12430 Tel: +62 21 7511140, +62 21 7511126 ext.1009–1011 Fax: +62 21 7500460, +62 21 7511143 Email: information.eli@pmbs.ac.id Web: www.pmbs.ac.id/eli

34 STJOBS HR SUMMIT 2014 EXPO GUIDE

FEATURE DAVID LIM

E E ce n R a d Fatten

il Apr pm 29 4.45 0– 4.0

WORKSHOPS

th

worth $300

Leading Change:

Why change is so hard, and how you can succeed Veteran Expedition Leader and Motivational Expert, David Lim will be sharing his expertise on change management and how HR can overcome the challenges that change brings

Change management is essential in any organisation. If the process and the implementation are not handled properly, transitioning can be difficult. During his presentation at STJobs HR Summit 2014, David

ATTEND THIS FREE WORKSHOP

AND LEARN

√ How to manage the actual thought processes that kick in when change looms

√ How to lead the “dance” between material and organic processes in a changing organisation

√ How a blend of people leadership skills can make a huge

difference between a ‘blah’ change exercise and one that will excite people

36 STJOBS HR SUMMIT 2014 EXPO GUIDE

Lim, a motivational expert and a veteran expedition leader to Mount Everest, will be highlighting why change can be difficult for organisations and how leaders and HR can go about implementing it.

Companies face several pitfalls when it comes to change management. “HR needs to understand why the change needs to happen, who’s going to champion it, and what resources are present to help make the transition a smooth one, and lead to the goals achieved.

Clarity of focus is often missing or (can be) poorly articulated,” explains Lim. He adds that 60% of change initiatives fail in one way or another, largely from poor buyin and conflicting signals. For example, Lim says, after a retrenchment exercise, HR should not be focusing on teambuilding initiatives for those left behind – at least not until the pain

“HR needs to understand why the change needs to happen, who’s going to champion it, and what resources are present to help make the transition a smooth one, and lead to the goals achieved” and anxiety from the exercise has dissipated, and people are back on an even keel. “HR needs to pre-empt the resistance that meets with a change management initiative, and lead the process of communicating and winning buyin from the key people involved.”

Lim’s professional expertise has helped him with aiding organisations in change management. “I’ve been engaged numerous times to lead corporate retreats or design a team transformation process,” he says. “What I find most useful is when organisations ask for a process, rather than an ‘event’, and have the motivation and commitment at the highest levels to see through the process of change. If there is poor buy-in, the project is doomed.

Lim will also be using his personal experiences of mountaineering to highlight his thoughts on change management. “I’ll be combining some lessons gleaned from the highest mountains in the world, audience participation, videos and some great stories to make this session a ‘must-attend’.”

BIO BRIEF David Lim is best known for leading the first Singapore Everest Expedition in 1998. As a leadership coach, Lim and his team have been helping organisations improve their negotiation, leadership, and creative teambuilding; in groups from 20 to 12,000, in 25 countries for the past decade. His clients include Walmart, Standard Chartered, Citibank, AIA, Novartis, Pfizer and SingTel. Since 2000, David has been on the adjunct faculty for INSEAD business school’s programmes, engaging leaders on self and team leadership.

STJOBS HR SUMMIT 2014 EXPO GUIDE 37

FEATURE STEVEN BRADBURY

WORKSHOPS worth $300

Be the

E E ce n R a d Fatten

ril th Ap m 29 5.30p – 5 s 4.4 + sessionm

p Q&A 2.00 sive 1.30 – u l c l i Ex th Apr 29

Last Man Standing…

After four Olympic campaigns, 12 years of hard training, 111 stitches in the leg and a broken neck, speed Skater Steven Bradbury created history by winning Australia’s first Winter Olympic gold medal. HRM finds out what delegates to the STJobs HR Summit can learn from his inspirational journey of triumph over adversity Steven Bradbury has been dubbed the ‘luckiest’ Olympian ever. He won his 2002 Gold Medal after all of his opponents in the speed skating final fell over – Bradbury was able to cruise pass them to the finish line. This became known as ‘Doing a Bradbury’ and is now officially a term in the Australian slang dictionary.

However, winning Olympic gold took a lot more than just luck. Just like in business, strategy and planning were key ingredients in that success. “Just like in sports, business is also about showing up every day

ATTEND THIS FREE WORKSHOP

AND LEARN

√ The knowledge that much of the prize is in the journey, and success takes passion, persistence and teamwork

√ A fully interactive show including videos, music, comedy and audience participation

√ A chance to actually hold, and have a photo taken wearing an Olympic Gold Medal

38 STJOBS HR SUMMIT 2014 EXPO GUIDE

and giving it your best,” says Olympic Speed Skater Gold Medalist, Steven Bradbury.

Four Olympic campaigns and 12 years of hard training, including a bronze medal in 1994, 111 stitches in his leg, and a broken neck in the year 2000 are all testimony to that hard work and persistence.

Eighteen months after breaking it, that same neck was supporting an Olympic Gold Medal.

During his Olympic campaign, Bradbury trained five hours a day and six days a week for 12 years and then, suddenly he became an overnight success. Participants in his STJobs HR Summit session will be left with the lasting impression that much of the prize is in the journey. If you show up every day and give it your best then it’s only a matter of time until you create your own version of ‘doing a Bradbury’ and like he did at the Salt Lake City Winter Olympic Games, become the Last Man Standing.

Teamwork is critical Bradbury presents on teamwork being a key ingredient of success. “Whether in business or sport, in order to

succeed you need a team of people around you for help and support,” he explains.

At the 1994 Winter Olympics, held in Norway, Bradbury was the pre-race favourite to win the 1,000-metre event. Unfortunately he was knocked down in the first round of the competition. The enormous disappointment he felt, had to be quickly overcome in order to pull himself together for the 5,000-metre team relay. Bradbury and his teammates went on to win Australia’s first ever Winter Olympic medal by claiming bronze in that event.

On the television screen, it was Bradbury alone who took Gold in Salt Lake City. But while his team (including coach, parents, physiotherapist, equipment manager and teammates) was not on the ice with him, he says he could not have won Australia’s first Winter Olympic Gold Medal without them.

Today’s competitive world is the same. Success cannot be achieved if one takes it on by oneself.

Bradbury says an efficient behind-the-scenes team is simply not optional.

During his presentation at the STJobs HR Summit, Bradbury will also share how he crafted a tailored solution and picked a target market to achieve business success through his speed skate-making company.

Bradbury teamed up with his friend and former skater Clint Jensen to form the Revolutionary Boot Company (RBC), making custom-made speed skates. Today, RBC’s main market is custom-made cycling shoes, exporting to 18 countries. Bradbury’s success in business adds impact and credibility to his presentations – here is someone who has actually practiced what he is preaching.

Bradbury’s presentation will impress upon delegates that organisations can sustain a culture of success and achieve a positive mind-set, by helping staff do their own version of ‘A Bradbury’ and realise their full potential.

“Just like in sports, business is also about showing up every day and giving it your best”

BIO BRIEF Steven Bradbury is one of the world’s most colourful Olympic Champions. His career as an Olympic athlete was driven by determination and, most importantly, a will to succeed. He competed at four Winter Olympic Games and was Australia and Southern Hemisphere’s first ever Winter Olympic Gold medallist.

He also won the 2007 Order of Australia Medal for services to Australian Sport. With the same passion he showed on the ice, Bradbury has continued his success as a motivational speaker, facility and speaker at over 650 conferences and events in 12 countries.

STJOBS HR SUMMIT 2014 EXPO GUIDE 39

“WHO TAUGHT YOU TO BE BOSS?” We Can! Seraphcorp Institute is a proud Programme Partner of the

WSQ Leadership and People Management (LPM) Framework.

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PROFILE NUS BUSINESS SCHOOL

Shaping global business leaders for Asia Established in 1965, NUS Business School is known for providing global management education from an Asian perspective. Since 1981, we have been offering a comprehensive portfolio of executive programmes to high-powered executives who seek current and applicable knowledge in an ever-evolving business landscape.

Excellence in Executive Education Our range of open-enrolment programmes, conducted in both English and Mandarin, are designed for high-potential leaders and senior managers. We also work one-on-one with organisations to develop customised programmes tailored to their talent development goals. Our corporate clients include governments, multinational corporations and fast-growing enterprises.

Teaching Methodology NUS Business School utilises a holistic set of academic methodologies to deliver an unparalleled learning experience. This includes: • A blend of case studies and business simulations delivering content in an experiential format.

• Peer learning and sharing via small group discussions, projects and presentations.

• Content that addresses current marketplace realities as well as future trends.

• Assessment and profiling tools to provide a personalised, reflective experience for each participant.

International Faculty – Best of East and West NUS Business School has a 150-strong faculty with members from over 25 countries. Our faculty members are of the highest calibre and are actively engaged in research and teaching, as well as consulting to businesses and governments worldwide.

“Absolutely the best class I’ve had in a long time… I would highly recommend the course to anyone at the senior level who wants to enrich their business knowledge” Our participants come from many countries and industries, providing rich diversity in cross-cultural learning as well as business networking

– Arif Rinaldi, General Manager, PT Medco E&P Indonesia, Stanford–NUS Executive Programme in International Management participant

“A must-attend for current and future senior leaders” Executive Education NUS Business School National University of Singapore, Mochtar Riady Building, Level 5 15 Kent Ridge Drive, Singapore 119245 Email: exec_edu@nus.edu.sg Tel: +65 6516 7872 Web: executive-education.nus.edu

42 STJOBS HR SUMMIT 2014 EXPO GUIDE

– Sanjay Gattani, Chief Financial Officer, Tata NYK Shipping, Advanced Management Programme participant

“Engaging, relevant and pragmatic” – Jason Poh, Marketing Leader, Cummins Asia Pacific, Emerging Leaders Programme participant

EXECUTIVE EDUCATION

Delve into the background of Asian fundamentals through eye-opening perspectives NUS Business School Executive Education programs Authentically Asian insights

UPCOMING PROGRAMS

Accounting & Finance for Non-Financial Managers 26 – 30 May 2014 22 – 26 Sept 2014

Asian Family Business Program 2 – 4 Jun 2014

Business Strategies for Asia 11 – 15 Aug 2014

Emerging Leaders Program 26 – 30 May 2014

General Management Program 2 – 13 Jun 2014

Leadership Development Program 16 – 20 Jun 2014 8 – 12 Sept 2014

Negotiations & Influence in Asia 1 – 5 Sept 2014

Stanford–NUS Executive Program in International Management 16 – 30 Aug 2014

Strategic Human Resource Management 21 – 25 Apr 2014 21 – 25 Jul 2014

Strategic Management Program 9 – 13 Jun 2014

Strategic Marketing Management 23 – 27 Jun 2014

Women in Leadership 2 – 6 Jun 2014

Register and pay early with Visa or MasterCard to enjoy up to 10% savings.

Corporate volume and NUS alumni discounts are available.

For enquiries, call +65

LEADING FROM ASIA

6516 7872 or visit executive-education.nus.edu/hrm

PROFILE PROFILE PEARSON

Pearson Qualifications Your international job benchmarking We believe in learning Pearson is one of the world’s leading education companies. We are uniquely placed to provide everything you need to address skills gaps and enable learners to reach their full potential as effectively and efficiently as possible. At the core of everything we do is the desire to make a measureable impact on improving people’s lives through learning. We offer the largest selection of qualifications to the work-based learning market.

learners, providing a practical, real-world approach to learning alongside a key theoretical background to enhance skills, knowledge and understanding. We work across a wide range of sectors including; Engineering, Construction, Hospitality, Business, Logistics, Hospitality, Accountancy, Teaching, Travel and Tourism.

Enhanced learning through innovation At Pearson, our aim is to help people excel in the workplace and enable businesses to grow with a well-trained workforce. We design and accredit qualifications and work related study programmes, which are underpinned by a wide range of published and online services and resources.

Meeting global ambitions Our vision is to be the leading work-based learning educational service provider for assessment, content and technology with over 100 years of experience.

This gives employers flexibility, innovative support and choice. We believe that we offer more than any other educational service providers.

PEARSON LCCI

BTEC

Our Pearson Qualifications International Vocational Suites consist of our Pearson BTECs and our Pearson LCCI qualifications. Both qualifications are assessed differently and target different groups of learners.

BTEC – Real skills for the real world Our BTEC work-related qualifications are Pearson BTECs. BTECs are suitable for a wide range of

44 STJOBS HR SUMMIT 2014 EXPO GUIDE

BTECs bring together the latest thinking and practice from industry and academia. Pearson works with employers to develop these qualifications, enabling organisations to achieve more. Our BTEC qualifications are endorsed by leading professional bodies and meets Britain’s National Occupation Standards.

There are more than one million learners around the world studying for a BTEC qualification. Our work related programmes provide measurable results to a business and due to their flexible approach, BTECs can be studied part time in order to be effectively integrated into the work place. They are also designed to enable learners to seamlessly progress from one level to the next.

Pearson BTECs are offered from Level 1, which focuses on introducing skills and knowledge through to Level 4, 5 and 6, which are equivalent to University level study. Level 7 is equivalent to post graduate

study. Our qualifications are recognised by Universities around the world enabling progression onto academic higher education study programmes. In addition many of our BTECs offer the opportunity to gain recognitions from professional bodies enabling the learner to demonstrate underpinning knowledge for membership and registration.

Our LCCI suites covers a range of business-related qualifications, which focus on the practical skills and knowledge that employers around the world value in the workplace, so students can aspire to a better job and have a better life. The qualifications we specialize in are:

Regulations and Credit framework Our BTEC qualifications are regulating using the rules of the Qualifications and Credit Framework (QCF).

Qualifications that are regulated by the QCF are made up of units. This provides learners a flexible way to obtain their qualification. Each unit has a credit value which tells a learner how many credits are awarded when a unit is completed. The credit value gives an indication of how long it will normally take to prepare for a unit, each credit will usually take 10 learning hours.

All units build up to qualifications, there are 3 different types of qualification in the QCF: Award, Certificate and Diploma. If a qualification includes a unit that you have already been awarded, you can use that unit towards that qualification; units awarded by different awarding organisations can be combined to build up qualifications.

Many businesses around the world value BTEC because of its practical and innovative approach to work related study. British Telecom, one of the world’s leading providers of communication solutions, operating in more than 170 countries value BTEC to develop and enhance the skills of their workforce.

They believe that our “qualifications can give many people a nationally recognised qualification that motivates and empowers people to believe that they have economically valuable skills.”

LCCI - the first choice for ambitious professionals Whether students are looking to find their first job, progress in an existing career or find employment overseas, our popular and flexible LCCI qualifications provide students with the knowledge and skills to actually do the job. This is why they are trusted and valued by employers world-wide. LCCI is the first choice for ambitious students all over the world, as they know Pearson’s qualifications will give them the edge they need to take them as far as they want to go.

LCCI was established in 1881, and now there are more than 5,000 training centres, schools, colleges and universities in 103 countries offering LCCI qualifications every year. Approximately 250,000 students choose the qualifications to further their professional and academic careers.

Flexibility LCCI examinations can be accessed a number of times thorough the year, this ensures that the timing and duration of LCCI courses are flexible enough to suit your needs.

LCCI’s certificates and diploma structures enables you to obtain a certificate each time you pass an examination, a learner is able to combine these certificates over different time periods to obtain different diplomas.

Job benchmarking for Pearson Qualifications BTEC Entry

LCCI

What the levels mean and benefits to HR managers

Preliminary Basic knowledge and skills with ability to carry out simple tasks and activities

Level 1

Level 1

Sound knowledge and skills in specific job areas and able to complete routine tasks

Level 2

Level 2

Strong knowledge and understanding with ability to solve problems with limited supervision

Level 3

Level 3

Develop ability to work independently and able to train or supervise others in specific areas

Level 4

Level 4

Ability to identify and use relevant understanding, methods and skills to address problems that are well defined but complex and non-routine

Level 5

–

Take responsibility for planning and developing courses of action, including, where relevant responsibility for work of others

Level 6

–

Initiate and lead tasks and processes, taking responsibility where relevant, for the work and roles of others

Level 7

–

Understand different theoretical and methodological perspectives and how they affect the area of study or work

Please contact our Singapore office at +65 6319 9206 or email us at southeastasia.edexcel@pearson.com

STJOBS HR SUMMIT 2014 EXPO GUIDE 45

Find us on:

ASIA

series

All STJobs HR Summit attendees save an EXTRA $100

Save $100* on one HRM Congress of your choice when you attend the STJobs HR Summit!

Look into your HR Pack this year for a special $100 Voucher off any one of the following scheduled events:

7th Annual Employment Law Congress 7 & 8 May 2014

HR Shared Services & Outsourcing Congress 28 May 2014

Back for the 7th consecutive year, HRM Asia’s magnum opus - Employment Law Congress – is the guide for HR and Legal practitioners to navigate through the complexities of managing a regional cross-cultural workforce. This congress will shine the spotlight on 15 jurisdictions in Asia-Pacific to provide an accurate, timely picture of critical employment issues in the region and how these laws work in practice.

Gain tools and knowledge you need not only to cut costs - but to gear up the full potential of HR related services and transform your HR organisation into a strategic heavyweight. Whether you’re in the early stages of HR transformation or looking to revamp your current delivery model, this is a great opportunity to exchange lessons learned and solutions with corporate leaders and industry experts.

HR in Oil, Gas & Petrochemicals Asia 21 May 2014

HR People & Strategy Congress 18 June 2014

This congress brings together the sector’s high performing organisations for an exclusive, closed-door industry networking and HR strategy forum. Join us as we deep dive into proven-successful ways to overcome the biggest challenges facing HR functions in oil, gas and petrochemicals and take your organisation and its people to new heights.

The Human Resources profession has been increasing the sophistication and effectiveness of its capabilities in the past few years – hence, more aptly known now as the people business. This congress will offer insights into the next step in the evolution of HR as an internal consultant and effective business partner through Strategic Partnerships, Leadership Development, Organisational Effectiveness and Technology.

*Can be used along with Early Bird discount savings. Non-transferable. Only one voucher per person for one congress. Voucher valid till 31 December 2014.

PROFILE MAXWELL CHAMBERS

The perfect choice Your preferred venue Located in the heart of Singapore’s business district, Maxwell Chambers is a prestigious refurbished conservation building of architectural and historical significance with a modern façade, offering a range of 24 customised rooms that ensure optimal privacy for your corporate events.

Maxwell Chambers was set up for the purpose of being Singapore’s main international arbitration centre. It houses top international Alternative Dispute Resolution institutions under one roof and provides best-of-class hearing facilities and support services. Singapore, with its reputation for impartiality and integrity, is recognised as a preferred venue for ADR in Asia.

Its prime location beside Tanjong Pagar MRT Station makes it exceptionally convenient for guests to access the venue. Each room in Maxwell Chambers is acoustically treated to ensure that the ambience and sound is right for every event.

Fully outfitted with complimentary state-of-theart AV equipment (microphones and projectors), wireless Internet connection, and technical support throughout the events, Maxwell Chambers is the ideal venue for corporate meetings, networking sessions, company retreats, conferences, cocktail sessions or business seminars. Video and teleconferencing services are also available, with full set-up and technical support.

As Asia is increasingly becoming the destination of choice for companies to hold their business conferences and major events, Maxwell Chambers has played host to a variety of local and international corporate functions, such as book launches, product demonstrations, cocktail receptions, treaty signings, and AGMs, distinctively enhancing each experience.

Maxwell Chambers provides an extensive range of menu selections for different kinds of catering experiences that can be customised according to individual event requirements. Quality hospitality, excellent service and warm staff ensure that their clients’ every need is met.

Holding events at Maxwell Chambers is the perfect, effortless option. Their long list of satisfied clients includes onshore and offshore banks, training academies, statutory boards, investment companies, and real estate developers among many others.

For reservations or private tours: Tel: +65 6595 9020 Email: sales@maxwell-chambers.com.

Please quote MCA_HRM1 for a special rate extended to HRM magazine readers only.

48 STJOBS HR SUMMIT 2014 EXPO GUIDE

The perfect choice, your preferred venue Situated in the heart of Singaporeâ&#x20AC;&#x2122;s business district, Maxwell Chambers is a prestigious refurbished conservation building of architectural and historical significance with a modern façade, offering a range of 24 customised rooms that ensure optimal privacy for your corporate events.

Fully outfitted with best-of-class facilities coupled with world class hospitality & service, Maxwell Chambers is the place to be.

To arrange for a private viewing of our rooms, please contact our Sales Executives at 6595 9020 or email: sales@maxwell-chambers.com.

Quote MCA_HRM1 for preferential rates extended to HRM readers only.

32 Maxwell Road Singapore 069115 www.maxwell-chambers.com

PROFILE Dream Skin Beauty Wellness

Energise through nature Established in 2001, Dream Skin has more than 12 years of experience in providing quality services to our valued customers Dream Skin Beauty Wellness is an independent, family-run, beauty, grooming and therapeutic spa set in urban concept rooms located in the East and West of Singapore. Our team of friendly and professional therapists offers a wide range of treatments for men and women using quality products in relaxing surroundings. Dream Skin aims to succeed in providing every customer, perfection in their health and beauty.

Since its inception, we have always adhered to the use of natural organic products to pamper our customers, while continuing to enhance the professional knowledge of our therapists. Dream Skin has a very professional, experienced and friendly team of staff who exude great chemistry. We also promise highly effective instruments, face to body integrity and quality service. Our customers can be assured of an all-round pampering experience that will leave them with beautiful skin.

The Dream Skin Spa experience is unique The experience from the moment you walk into a spa or salon is as important as the treatment you will receive – and we deliver personalised service and exceptional quality in both. We are specialists in beauty, holistic and therapeutic treatments delivering great quality at reasonable prices in a most friendly and professional environment.

Soothing music and natural scents greet you as you enter our spa. Our treatment areas are individually dressed, warm, inviting rooms where you can truly ease away your stresses. Be it a pampering couple’s spa session or a single treatment, you will find it difficult not to relax.

Our treatments are quality We have the most experienced, well-trained professionals who use only the best organic and herbal products by the following brands: • Docte Botanical: Docte is one of the most prominent brands for beauty products in the world. Its line of products is 100% natural and organic. Docte’s researchers and botanists continually strive to uncover new herbs and plants with properties that are beneficial to health. All products are safe to use and have zero side effects. Docte believes in extracting active organic ingredients from plants and herbs in order to make the best possible organic skin care products.

• Meditrina : A trusted brand inspired by the Roman goddess of health and longevity, Meditrina products and treatments are made using only carefully selected plant-based ingredients to create genuine therapies for your wellness and beauty needs.

And our clients really matter to us Many businesses say it, but we really mean it!

Make the right choice and choose us as THE pampering place for you and your family !

Dream Skin Spa/Face/Slimming

Sam Lee Marketing Manager Mobile: 93217035

Blk 638 #01-24/26, Bukit Batok Central, Singapore 650638 Tel: 65676390 Blk 201E #01-78 Tampines Street 23, Singapore 527201 Tel: 67889098 Facebook: www.facebook.com/dreamskinspa

50 STJOBS HR SUMMIT 2014 EXPO GUIDE

PROFILE The Ascott Limited

Defining global living

Cutler Suite – Ascott Raffles Place Singapore

The Ascott Limited is a Singapore company that has grown to be the world’s largest international serviced residence owner-operator. It has about 23,000 operating serviced residence units in key cities of Asia Pacific, Europe and the Gulf region, as well as over 10,000 units, which are under development, making a total of more than 33,000 units in over 200 properties.

The company’s global presence means that executives need only work with one party for their accommodation needs wherever they travel for assignments.

The company’s three award-winning brands, which cater to different lifestyle needs, further ensure that there is a suitable apartment for every executive.

Ascott residences offer discreet service in an exclusive environment, frequently welcoming top executives, government dignitaries and industry leaders. Citadines residences cater to savvy, independent travellers who want high quality accommodation that provide the flexibility to pay for the services they require. Designed

The Ascott Limited Tel: 1800 272 7272 Email: enquiry.singapore@the-ascott.com Web: www.the-ascott.com

52 STJOBS HR SUMMIT 2014 EXPO GUIDE

for those with families, Somerset residences feature more children-friendly facilities such as playgrounds, indoor playrooms and children’s swimming pools.

All three brands of serviced residences are available in Singapore, and if you are finding accommodation here for yourself or your colleagues, choose from a total of five properties – Ascott Raffles Place Singapore, Citadines Mount Sophia Singapore, Somerset Bencoolen, Somerset Liang Court and Somerset Orchard.

These serviced residences in Singapore are centrally located and within close proximity to the Central Business District - a plus for executives as it saves them much travelling time. Conveniences like F&B, entertainment centres and even international schools are nearby, catering to the needs of individuals as well as executives who are here with their families. Beyond the prime location, excellent business connectivity and maximum comfort, executives will not just come back to an accommodation. Instead, they will return to familiar faces, welcoming surroundings and the assurance that their needs will be taken care of. There are even residents’ programmes such as city tours and workshops on local culture to help them settle in quickly.

These are just some of the ways in which Ascott goes the extra mile to make executives’ stay a memorable one. What’s here to stay, though, is the unique warmth and familiarity of home that the leader of the serviced residence industry has been renowned for around the world.

With such efforts it is no wonder that many have chosen Ascott as their preferred “home away from home” over the years.

Now Defining Global Living in Singapore Our Serviced Residences in Singapore Ascott Raffles Place • Citadines Mount Sophia Somerset Bencoolen • Somerset Liang Court • Somerset Orchard

Ascott Raffles Place Singapore

Citadines Mount Sophia Singapore

From the spacious exclusivity of Ascott, to the vibrancy of independent city living at Citadines, or the pampering touches for the family at Somerset, there is a serviced residence designed to make you feel at home. Because life is about living.

Somerset Liang Court Singapore

Enjoy Ascott’s Best Rate Guarantee | www.the-ascott.com | +65 6272 7272

With three award-winning serviced residence brands, we welcome you to enjoy our renowned hospitality in more than 200 properties in over 80 cities spanning more than 20 countries across Asia Pacific, Europe and the Gulf region.