Hr Summit Asia and Expo guide 2017

EXPO GUIDE

* FREE EXPO POWER TALKS * EXCLUSIVE BOOK SIGNINGS * FREE DELEGATE PACKS AND PRIZE DRAWS

FREE ADMISSION

Celebrate With Us

Attend Asia’s Biggest HR Expo for FREE! Dear HRM readers,

T

his year, we look forward to celebrating 15 years of great workforce management practises!

Keeping the pulse on “everything HR” for the last 14 years, HR Summit & Expo Asia has been considered THE platform where management, Human Resources and business professionals come together to debate, network and learn from one another over two inspiring days full of best practice case studies, round tables, panel discussions, and meetings with leading suppliers in the industry.

The free-admisson Expo has always been at the heart of this illustrious event.

Complementing our range of conferences on offer this year, we have put together a not-to-be-missed showcase of the latest developments in HR technology and employee development solutions, plus a range of attractive prizes for you to join in the fun and games.

After a successful run last year, the Power Talks will bring the buzz back to Expo this year in the form of sharp 20-minute sessions presented by international and local professional speakers and experts. With content ranging from “essential work hacks” to “dealing with difficult employees” and “engaging your team through employee experience”, there really is a Power Talk to suit every person’s needs.

Re-asserting our commitment to offer a platform for small business leaders and teams to connect and learn from each other, this year’s Expo will also be complimented by a Start-Up Zone where small enterprises and entrepreneurs will get the chance to network with industry peers to help them on their growth journey.

Check them out and who knows, you may get to mingle with the next Facebook or Lazada!

While touring the Expo, those who fancy deepening their learning experiences will also have the opportunity to choose between six HR Summit conferences on offer that can fit all budgets and skills gaps.

Browse this special Expo Guide issue, to discover how you can make the most of your experience at the event.

Don’t miss this once -a-year opportunity!

We look forward to celebrating our 15 years with you at HR Summit & Expo Asia 2017.

Best regards, Emma Dean Events Director HRM Asia

Proudly owned by

CONTENTS

2

2

Expo Highlights

Everything you need to know about the free HR Summit Expo, from the opening times to the 15 prizes you can win just for showing up to celebrate our 15th anniversary event.

5

Making the most of the Expo

Strategic networking expert Gil Petersil reveals his top 10 tips for getting the most out of your time at HR Summit and Expo Asia 2017.

8

Busting employee engagement myths

Bernard Coulaty, founder and CEO of MOST Engaged Consulting, goes beyond the buzzwords to explain the value of real employee engagement.

12

The prize is right!

Come on down to the main exhibition hall of the HR Summit and Expo Asia 2017 to score these exclusive deals and attractive giveaways!

12

15

A passion for personality

In his HR Summit and Expo Asia 2017 power talk, Andrew Chow will explain how the art of building rapport is the key to success in communication.

18

Building up a presence

Building an “Executive Presence” is a vital part of getting the buy-in you need to influence organisations from the inside. Fortunately, as Pamela Wigglesworth reveals, there are some easy ways to make a big, positive impact.

20 Power Up!

HR Summit and Expo Asia 2017 will host a series of exclusive “Power Talks” over the two days of the event.

Accessible to all expo-goers, these short, sharp 20-minute presentations get straight to the heart of leadership and real-world skills development.

20 24 Book signings

Keen to snag an autograph from your favourite bestselling authors and HR gurus? Check out the list of HR Summit and Expo Asia 2017 speakers who will be engaging attendees with book signings on both days of the event.

HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE

1

HIGHLIGHTS

FREE

ADMISSION HR Summit & Expo Asia 2017 offers free access to the Expo for all HR, Management and Business professionals on May 3rd and 4th.

Either pre-register at www.hrsummit.com.sg or bring along your business card and register on-site.

15 PRIZES FOR 15 YEARS HR Summit & Expo Asia is giving out 15 prizes in celebration of our 15th Anniversary! Prizes include all-you-can-eat buffet dinners, a one-night stay in a Premier Suite for two at the luxurious Ritz-Carlton, Millenia Singapore, five pairs of Category 1 tickets to the Super Rugby at the Sports Hub, Laser Tag Team Building sessions and more!

GET S$100 OFF ANY HRM ASIA CONGRESS IN 2017 Save $100 on a HRM Asia Congress of your choice when you attend HR Summit & Expo Asia 2017. Check out our upcoming congresses, workshops and masterclasses at www.hrmcongress.com.

2 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE

VISIT THE NEW START-UP ZONE

POWER TALKS RETURN

HR Summit & Expo Asia 2017 not only offers a platform for respected suppliers to showcase their services, but this year, the event is also giving start-ups a platform to showcase their products to a big audience hungry for the latest trends in the industry. Visit the start-up zone to see what’s new and trending in the market!

After making its successful debut at last year’s HR Summit, the Expo Power Talks will be back again at HR Summit & Expo Asia 2017. Attendees can look forward to insightful, thought-provoking and sharp 20-minute presentations on a plethora of topics by distinguished international and local speakers, authors and industry leaders. These talks will be taking place on two different stages throughout the two days of the event, exclusively in the Expo. Turn over to pages 8, 15 and 18 for our exclusive chats with some of this year’s speakers!

FANCY AN APPLE WATCH OR A GOPRO HERO5?

The Expo is a great platform for visitors to learn about the latest HR offerings available in the market by solution providers and vendors in the technology, employee engagement, and talent management spaces.

It’s also a great way for attendees to snag some exciting prizes! Stand a chance to take home an exclusive Apple Watch, GoPro HERO5, iPads and Audi Car rentals, among other attractive prizes handed out by exhibitors.

Find out what giveaways are on offer on page 12!

HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 3

HIGHLIGHTS

GET YOUR BOOK SIGNED

DON’T MISS OUT— UPGRADE!

Can’t get enough of your favourite speakers? Drop by to get a copy of their books, complete with autograph!

Hear from some of the most cutting-edge and forwardthinking organisations and speakers: Netflix, Facebook, Grab, FitBit, eBay, Tesla, Lazada and many more. Featuring over 75 speakers, HR Summit & Expo Asia 2017 offers unparalleled coverage of your most pressing workforce management issues and challenges. From MNCs to SMEs, expect two power-packed days featuring the latest and greatest case studies, networking opportunities and impactful presentations across six different conference streams and over 80 concurrent sessions. There is a session for everyone at the event.

Register on site or visit www.hrsummit.com.sg to register and view all six conference streams and additional workshops on offer.

The likes of worldrenowned Leadership and Success Coach Brian Tracy, Business Strategist Michael McQueen, and Thinkers50 Global Management Thought Leader Professor Gary Hamel will be on site to sign their recently-published books.

Refer to page 24 for more details.

EVENT FLOOR PLAN

Event Floorplan 2017

2017

THRIVE

C-SUITE LUNCHEON

EXPERIENCE PLENARY

DEVELOP

REDESIGN & LUNCH for REDESIGN

EXPO Registration

Registration Main Entrance

Level 3 Buffet Lunch for EXPERIENCE, DEVELOP & SME SUMMIT + HR Summit Workshop Series

4 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE

Level 3 Buffet Lunch for EXPERIENCE, DEVELOP & SME SUMMIT + HR Summit Workshop Series

Impactful Networking - Top 10 tips The free Expo at HR Summit Summit & Expo Asia 2017 is an exceptional once a year opportunity to meet, network, and connect with industry peers. Strategic networking expert Gil Petersil reveals his top 10 tips for getting the most out of your conversations at the event.

1

Do your research, before the event.

Google speakers to find out what questions you can ask or what value you can bring to them.

2

Come with a prepared 30-second self-introduction.

State who you are, what you do, and speak with enthusiasm.

5 6

Pay attention to another person’s Once you arrive at business card the HR Summit Expo, turn off your phone. after you take it. Study it closely, and perhaps No further comment. compliment its design or unusual colour.

Don’t eat a heavy meal before the Maintain eyeevent, otherwise contact with your you will feel lethargic conversation partner and drowsy and unable to at all times. concentrate.

3 4

8

10

It should go without saying that you should bring a lot of business cards to this event. But in case you run out, it’s also a good idea to have a stack of back up business cards in your briefcase or jacket pocket. You want as many people to remember you as possible.

Compliment people, and don’t forget to smile.

Learn to listen, instead of talking about yourself all the time.Also, ask openended questions, those that cannot be answered with just a simple“yes” or “no”.

7

9

Don’t spend too much time talking to one person. Try to meet as many people as possible.

DON’T MISS THE NETWORKING GURU Known as the “Networking Guru”, communication and strategic networking expert Gil Petersil will deliver a key Power Talk at HR Summit and Expo Asia 2017. He’ll reveal the secrets for expanding your personal and business networks and share how to turn more of those connections into valuable, long-term relationships. He will be running the networking zones at the event, so make sure you stop by!

Petersil’s Power Talk will take place in the Main exhibition hall on Friday, May 3.

HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 5

FREE ADMISSION Attend Asia’s Biggest HR Expo for FREE 3 & 4 May, Suntec Singapore Convention & Exhibition Centre, Level 4 Opening hours: 10.30am - 5.30pm

Simply turn up & you will receive: •

A bag of free goodies, savings and offers

•

Access to Free Expo POWER Talks

•

A chance to walk away with fabulous prizes

Prize Draws Stand a chance to win iPads, Apple watches, Audi car rentals, Teambuilding sessions and more!

Associate Sponsors

Premium Sponsor

Partner Associations

PMAT

Networking Partner

Lanyard Sponsor

Media Partners

Organised By Proudly owned by:

Pantone Code: Pantone Red/Orange V PMS 1795 Pantone Black

Pre-register online at www.hrsummit.com.sg

FREE Expo Power Talks MC, Power Talks Robert Salisbury, CSP International Speaker, Bestselling Author & MC

DAY 1 | 10:30am -10:50am Future of Work, Skills & Learning Poh Yu Khing Chief Learning Architect & Chief Marketing Officer ROHEI

DAY 1 | 10:50am – 11:10am Inspiring International Employee Engagement: Building Wellness Programmes for Asia Pacific Rayson Ng Vice President Business Development, Asia Pacific Optum International

Day 2 | 10:00am - 10:20am 4 Ways to Improve Your Executive Presence Pamela Wigglesworth International Speaker and Marketing Consultant

DAY 2 | 11:00am – 11:20am Dealing with Difficult People – Conflict Resolution Tips and Tricks Edie Raether Change Strategist & Author

DAY 2 | 11:45am - 12:05pm Lead With Your Heart – The New Paradigm for Volatile Times Philip Merry Cross-cultural Leadership Expert & Speaker

DAY 1 | 11:30am – 11:50am Engaging Organisation, Engaged People: Create a New Employee Experience @ Work

DAY 2 | 2:20pm - 2:40pm How to Understand and Work With the 9 Different Personalities in Your Workplace

Bernard Coulaty International HR leader, Author & Speaker

Andrew Chow Social Media and Public Relations Strategist

DAY 1 | 12:15pm – 12:35pm Secret Life Hacks From the Most Well Connected People in the World

Day 2 | 3:15pm - 3:35pm Effortless Leadership – Cool, Calm and Creative

Gil Petersil Communication & Strategic Networking Expert and People Accelerator

Gilly Chater Leadership Expert

DAY 1 | 1:30pm – 1:50pm EQ: Resilience Through Change

DAY 2 | 3:35pm to 3:55pm Communication That Inspires

Imogen Maresch Assistant Director (acting) British Council

Elaine Zhou International Leadership Speaker & Coach

DAY 1 | 2:50pm – 3:10pm What Every Professional NEEDS TO KNOW about Word & Excel to Save Time, Stress and Frustration Donna Hanson Technology & Productivity Strategist

DAY 1 | 3:45pm – 4:05pm How Millennials are Reshaping the Future of Work Taek Lee Head of Consulting Group, SEAN GALLUP

Consider an upgrade!

6 Conferences and over 75 Speakers and Sessions to choose from @ www.hrsummit.com.sg

HRM Asia may (at its sole discretion) change the format, speakers, participants, content, venue location and programme or any other aspect of the event at any time for any reason, whether or not due to a Force Majeure event, all cases without prior notice or liability.

Pre-register online at www.hrsummit.com.sg

FEATURE

BERNARD COULATY

BUSTING EMPLOYEE ENGAGEMENT MYTHS

There are a lot of buzz words bandied about organisations these days, as HR works to maximise employee productivity levels. However, Bernard Coulaty, International HR Leader, Author and Speaker shares that each term cultivates specific employee actions.

BIO BRIEF Bernard Coulaty is a senior global HR leader with over 20 years of professional practice as a Vice President of HR in multinational organisations in Europe and Asia.

Strongly engaged within the business community, Coulaty is also President of the French Chamber HR Committee in Hong Kong and a member of the “Observatory of Engagement”.

He recently published The New Deal of Employee Engagement: a sustainable body-and-mind engagement model, and shares his passion for HR through lecturing in business schools and universities, and writing various articles in professional publications.

What is the number one myth when it comes to employee engagement?

One of the biggest myths in my view is the confusion of what constitutes “satisfaction”, “motivation”, and “engagement”.

These words are often used in daily managerial life with some confusion regarding their real meaning. Being satisfied and engaged are far from the same thing, and each attitude creates very different results!

From my own experience, there is a hierarchy in the definition of what characterises employees’ commitment to the organisation: • Are they “satisfied”? Are they happy with their job and the level of their rewards, and do they like the workplace?

8 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE

• Are they “motivated”? Are

company and the internal

approaches, and somatic

and their potential to be

they eager to learn and

reality. We all know that

and spiritual approaches.

self-engaged.

develop themselves within

people leave people, not

“Engaging” means engaging

the organisation and do they

companies – you join a nice

one’s physical, intellectual,

of view of the organisation

intend to stay?

and appealing organisation

emotional, spiritual resources

only. What I have tried to do

through an eco-system

is to target all actors including

• Are they “engaged”? Are they because you believe in the

Most models take the point

committed to the company’s

values and culture you have

involving the individual and

the organisation, managers and

goals and values; are they

heard of, and you “buy”

their environment.

leaders, teams, and individual

rationally and emotionally

the perspective to grow and

attached to the organisation,

The ambition in the model

employees. This is a holistic

develop yourself in such

is to capitalise on both visions

model targeting employees

and are they ready to invest

an environment. But then,

and propose an individual

themselves, defending their

the extra effort to ensure the

reality knocks on the door:

“Sustainable Body-and-Mind”

point of view through a deep

business’s success?

things such as internal

approach of engagement, with

dive into all dimensions

One of my favourite

relationships, managerial

practicable and actionable tools of their “self”, for a better

discussions with operational

attitudes, the reality of your

for both employees themselves

understanding of what is

managers is when it comes

career progression, and

and HR and business leaders.

driving their own quest and

to deciding yearly salary

opportunities or a lack of

It also provides a strategic

engagement in their working

increases. Each year, one of

them to learn and develop

engagement framework

and personal lives.

them will state, “The level of

set in.

(known as MOST), in which

salaries and rewards in my

Secondly, are HR systems

managers and organisations

team are not motivating” and

engaging? Are they creating

develop and sustain “engaged”

I often answer, “You mean

disengagement? What is the

selves and teams over time.

they are not satisfied, don’t

employee experience of these

you?” Beyond semantics, it

systems? Engaging the right

is important to differentiate

employees with the right

the words. Preventing

skills and behaviours is the

How is it different from the many other engagement models that have been proposed?

dissatisfaction is not the same key ingredient in managing

There are two major visions of

as increasing motivation!

engagement:

business performance.

Tell us about the body-andMany organisations invest substantial money and effort mind engagement model you have crafted. to boost engagement. Why can this still be a challenging The model I have designed in New Deal of Employee issue for them?

• A “carrots-and-incentives”

What can the audience expect from your Power Talk at HR Summit and Expo Asia 2017?

An increased awareness of three dimensions: • Driving an engagement agenda means leveraging strategic and individual dimensions • Engagement is about

vision, based on the

actors (individuals, teams,

belief that people need to

managers, and organisations)

be engaged and pushed

and systems (strategies,

by their managers, by

processes, and transactions)

accurate reward policies,

• HR systems should be more

For me, there are two issues

Engagement is a direct

and by events within the

“engaging” to produce a

that explain why organisations

inspiration from my

organisation; and

better employee experience.

continue to face challenges and operational HR experience,

• A “whole self” vision, based

frustrations on the road to full

and is at the crossroad

on the view that people have

engagement.

of many disciplines:

a potential of engagement

What are you looking forward to most during your session?

business performance,

within themselves that

Engaging the audience myself!

employer branding issue, and

organisational efficiency,

can be mobilised not

the gap between the Employee

leadership development,

only by policies, but also

Firstly, it’s about the

Value Proposition being “sold” HR management, individual to candidates who join the

psychology, “body and mind”

by acknowledging their uniqueness as individuals

HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 9

PROFILE

THE BIG HEROES

Big on social team building

B

ig Heroes is Singapore’s No. 1 Social Team Building

our own company, we employ the less privileged, as we believe

Company. We are your trusted partner that combines

this is the best support for them to achieve self-reliance and

professional team building with doing good, because employees are more engaged when they can make a social impact at work.

Big Heroes offers you over 20 different innovative social team

become a responsible member of society.

Big Heroes is proud to be a member of raiSE Singapore, a member of the

building events to supercharge your Employee Engagement. Â Big

Company of Good

Heroes has also been appointed by the National Gallery

Network, as well as

Singapore as one of its exclusive team building operators;

partner organisation

customers can choose from three tailored events based at the

of the Share as One

National Gallery.

Initiative, led by

Big Heroes is a local social enterprise, and we partner with

Community Chest.

smaller non-profit organisations who have limited resources, connecting them to the corporate community. For our corporate clients, we offer many opportunities for their employees to create positive social impacts, as we believe this contributes to more engaged and motivated staff.

At Big Heroes, we believe that everyone can be part of a

FOR MORE INFORMATION Website: www.bigheroes.org.sg Hotline: (+65) 9357 8069

positive and sustainable social impact on the community. In

Supercharge your Employee Engagement with Social Team Building HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 11

FREE EXPO

The prize is right!

Come on down to the main exhibition hall at HR Summit & Expo Asia 2017, to meet and learn more about some of the region’s best workforce management service providers. You’ll also be in the running for all of these exclusive gifts, hot deals, give-aways, and more.

Kepner-Tregoe Southeast Asia

Optum

British Council (Singapore)

Do you feel there are too many complex problems you need to resolve, and you don’t know how to start? Visit the KepnerTregoe booth and see how our rational approach can help you to change the way you see and deal with problems forever!

Try your hand at our lucky dip and win attractive prizes, including a seat at our public session, worth $2,000! by dropping your business cards at the booth.

Do you like to win prizes? Stop by Optum’s booth to join in a game of Plinko for a chance to win fun prizes.

In addition, you can drop your business card in our raffle for a chance to win an Apple Watch.

Make sure to check out the great range of learning programmes offered by British Council Professional Development Centre, and take part in the lucky draw to win a range of prizes including water bottles, bags and free places in its public workshops!

Institute of Singapore Chartered Accountants

Great Eastern Life Assurance

Drop by the Institute of Singapore Chartered Accountants booth to find out more on our funded programmes and grasp the chance to win training vouchers worth up to $100!

Great Eastern believes in ways to help you and your employees be aware and live a healthy lifestyle. Healthy Employees = Productive Employees = Happy Employees!

Check out our booth for your complimentary blood pressure test with Report. At the same time, play “Guess The Number of Apples” game and stand to win attractive prizes!

CIPD Asia

The Chartered Institute for Personnel and Development (CIPD) is one of the world’s largest membership organisations for HR and people development professionals, comprising of a worldwide community of over 140,000 members. Visit our stand to find out more about our world class HR and learning and development qualifications, which are available for both individuals and businesses looking to upskill their HR capabilities.

And while there, why not enter our prize draw for a chance to win a GoPro HERO5!

Pertamina Uncover our efforts to accelerate people development in the globally volatile, uncertain, complex, and ambiguious energy industries. Make sure you pick up complimentary souvenirs and enter the lucky draw to win exclusive merchandise while you learn about the Pertamina Talent Development Acceleration Programme, our Corporate University, and its training centres in maritime and health, safety and environment.

12 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE

Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) Find out more about fair and progressive employment practices by visiting TAFEP’s booth for complimentary onsite advisory advices. Receive a token when you make your Fair@Work Promise and complete a short questionnaire.

Prasetiya Mulya Executive Learning Institute

Planning to expand your business by venturing into Indonesia? Drop by Prasetiya Mulya Executive Learning Institute’s booth to find out more on how you can invest in Southeast Asia’s biggest nation! In addition, stand a chance to receive an exclusive souvenir by interacting with our social media at the booth and participating in the fun survey!

Sixt Win FREE Audi Car rentals or Airport Transfer services when you fill out a survey form at our booth. Sixt is an international mobility provider with over 4,000 locations in 105 countries, fulfilling your car rental, car leasing and limousine service needs since 1912. Trust us to get you there!

ROHEI Corporation

Move your company forward at the speed of trust. Learn from a ‘Great Place to Work’ winner ROHEI the keys to building a high-trust, high-performance workplace culture onsite advisory advices.

SEAC

Attractive door gifts to be given away to HR Summit and Expo Asia participants! Just drop by our booth to redeem it with your business card!

While stocks last!

Corporate Traveller Looking for a time and cost-effective travel booking tool? Learn more about our user-friendly technology and enjoy 50% off our implementation fee when you sign up with us on May 3 or 4.

Is your employee lying to you on their CV? Find out if you’re hiring a HIT or a MISS by playing Blue Umbrella’s background check game! Stop by our booth for a chance to win a one-night staycation at a top hotel or a selection of other prizes!

Marketing Institute of Singapore

Voted Singapore’s Best Corporate Learning and Development Training Provider, we’ve got you well covered with the widest selection of executive courses. Simply tell us how we can help you and your organisation, and stand to win exciting prizes and vouchers in our sure-win “Spin-theWheel” game.

Beekeeper makes you sticky.

Experience the new world of internal communication. See how a Mobile App can help you to retain your talents by boosting their engagement. And take our pulse survey or view our demo to get your hands on a pot of golden honey, direct from the Swiss Alps.

Need Game-Changers to disrupt your business? In collaboration with the World’s Top University, we make unique Southeast Asia-contextualised executive and innovation leadership development programs available locally. Come share your stories, challenges and opportunities, and discover how we can help you deploy the changes and develop the leaders you need. Also, drop by our booth and receive some giveaways.

Blue Umbrella

Prudential

Beekeeper

BIPO Visit BIPO’s booth to find out productivity solutions for your regional needs. Take part in our lucky draw to stand a chance to win an iPad and other exciting gifts!

THE BEST IN HR CONSULTING, TECHNOLOGY, AND SOLUTIONS The main exhibition hall at HR Summit and Expo Asia 2017 will host the region’s biggest annual gathering of HR service providers on May 3 and 4.

Businesses participating include: • • • • • • • • • • • • • •

Beekeeper Believer Music Big Heroes BIPO Blue Umbrella British Council (Singapore) CIPD Asia Corporate Traveller Enboarder EY Gallup Great Eastern Life Assurance Huubap Institute of Singapore Chartered Accountants • Kepner-Tregoe Southeast Asia

• • • • • • • • • • • •

•

Marketing Institue of Singapore Michigan Ross Executive Education Optum Pertamina Prasetiya Mulya Executive Learning Institute Prudential ROHEI Corporation SEAC Singapore Management University Sixt Summit Planners Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) and many more

HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 13

Upcoming HRM Asia Events

Employee Health & Wellness Congress 2017 24 - 25 May 2017 | Singapore

Creating a Sustainable and Healthy Workforce

Asia Employment Law June 2017 Singapore Congress 2017 13-14 Strengthening HR’s Legal Competencies to Fight Risk, Stay Compliant while Protecting Business Interest

2nd Annual

CHRO SERIES 2017 Th e F u t u r e C H R O fo r t h e Ag e o f D i s r u p t i o n

19–21 SEPT

28 29

June 2017 Singapore

2017

SINGAPORE

A new world of work has emerged...

EXCLUSIVE Session and Workshop with Prof. Dave Ulrich, Management Expert & HR Guru TECHNOLOGY TRANSFORMATION AGILITY LEADERSHIP

proudly owned by

For more information contact us at info@hrmasia.com.sg

FEATURE

ANDREW CHOW

A PASSION FOR PERSONALITY Andrew Chow is a successful social media and public relations strategist, entrepreneur, and best-selling author of the “24/7” series of books. In his HR Summit and Expo Asia 2017 power talk, he’ll be explaining how the art of building rapport is the key to success in communication.

How can an understanding of different personality types and working styles help HR professionals influence their organisations?

Personality is defined as a set of behaviours, thoughts and even language patterns used by

BIO BRIEF Andrew Chow Andrew Chow is known in Singapore as a successful social media and public relations strategist, entrepreneur and speaker. He is also the best-selling author of a highly popular series of books: Social Media 247, Public Relations 247 and Personal Branding 247.

His 30-year career has seen him work with an array of clients, and he has made successful presentations in over 15 countries in the last five years, addressing more than 20,000 people.

Chow was listed among the Top 10 Most Influential Speaker in Singapore by the Singapore Business Review in 2013.

different individuals that reflects their values, motivation, fears, and views of the world.

Identifying different personalities at work will help HR professionals to: • Place the right people in the same work group. There will also be more cohesive working relationships with some personality types than the others.

• Customise the style of presentation according to the resistance focus of different personalities. Getting buy-in or consensus sooner will reduce time and resources over meetings and discussion that are not making

HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 15

much progress • Build rapport with almost

almost everyone around them.

The way to connect with these

Is building rapport with staff the same as getting their buy-in and respect?

to empower and guide staff to resolve their differences.

anyone in the organisation,

people is to actually ask them

even if their viewpoints

what is the worst case scenario. They are not the same. Building

may be different. People

Allowing them to speak their

rapport is a way of life and

like people who are like

mind and fears will help

must be the foundation for

So how can leaders build rapport with staff without crossing the lines?

themselves. If we can mirror

them to confront danger in a

any productive and engaged

All managers and leaders need

personality; we will be able to cautious, sensible way.

organisation. It cannot be

to weave building rapport into

connect more effectively.

done only when we want to get

their corporate cultures and

buy in or approval for a quick

training protocals. One of the

decision.

best places to do this is through

What types of people are the most difficult to have uncomfortable conversations with, and do you have any tips on tackling this challenge?

Are there advantages to having different personalities at work, and how can HR professionals maximise these?

Likewise, rapport building

existing coaching programmes,

must not be just confined to

where the following key

Absolutely. There is firstly

peer level. Leaders today must

questions will help get to the

the law of balance. Even

not only lead by example but

crux of the issue:

People who always think they

when two distinctly opposite

by connections too. People

•  What are the existing ways

are right. In this situation,

personalities are working

today respect our leaders not

of building rapport that we

offering proof of alternative

together, there could be a

just because of their position

should continue doing?

viewpoints from the majority is dynamic of balance in terms of

but also because of their

a good place to start.

personality.

People who like to be overly friendly at the workplace – to

viewpoints, approaches, and decision making.

Diverse personalities are

the point of invading your

also important for the personal

personal space – are another

growth of individuals.

challenge. Making the excuse

No matter how experienced

What happens if different personalities clash more often than they benefit the organisation?

that you are busy and prefer

we are in life and at work,

HR needs to focus on the

to keep your personal life out

there will always be blind spots

common traits between

of the office is generally an

which others can help us to be

different personalities and

effective repellant for their

more evolved.

channel their energy and focus

intrusion.

Finally, whole group

•  What are the things we should also start doing to build better rapport?

•  What are the things we should stop doing because they are not adding any value in understanding each other better in the workplace.

towards the bigger goals.

What can the audience expect from your Power Talk at HR Summit and Expo Asia 2017?

dynamics are also improved.

There is also a need for the

Within just 20 minutes,

claim credit where credit

We cannot expect creativity

organisation to adopt the dame

participants will learn

simply isn’t due. For these

among a group with the same

personality and working styles

to identify the different

people, it is important to

personality. Neither would we

profiling so that there is a

personalities and their

highlight the contributions

expect a steadfast group when

common understanding across

working styles within their

of others and explain their

there are only two groups of

the workforce. When everyone

organisations.

positive impacts.

vastly different personalities

speaks the same language

in the workplace to work

of describing and reading

able to receive quick rapport-

who play devil’s advocate all

well together. To achieve the

personality, individuals will

building skills according to the

the time. They always imagine

full development of human

tend to be less judgmental of

nine different personalities

the worst possible things

capital, we need diversity in

each other.

presented.

that can happen in any given

cultural background, as well as

situation and they lack trust in

personality.

Then there are those who

Finally, there are the people

16 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE

Managers should also be equipped with coaching skills

Participants will also be

FEATURE

PAMELA WIGGLESWOTH

BUILDING UP A PRESENCE

Do you command the room whenever you enter a meeting?

Do your staff and colleagues hang on every word you say?

Building this “Executive Presence” is a vital part of getting the buy-in you need to influence organisations. Fortunately, as Pamela Wigglesworth reveals in this exclusive power talk, there are some easy ways to make a big, positive impact.

BIO BRIEF Pamela Wigglesworth is a Singapore-based entrepreneur, communications expert, and professional speaker. She has a global and multicultural outlook on both life and business.

Having lived in five countries, visited 26, spoken in nine and been a resident of Asia for over 26 years, Wrigglesworth is on a mission to help organisations shorten their learning curves and accelerate business results.

So what exactly is “Executive Presence”?

What sort of things go into building it?

In essence, Executive Presence is a way of being and is often referred to as the “It” factor. It is broken down into: how you behave – your “gravitas”; what you say – your communication; and how you look – your appearance.

It’s a combination of confidence, grooming, charisma, your grace under fire, authenticity and the ability to command the room. Think: Richard Branson, Carly Fiorina or Barack Obama.

18 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE

How important is this Executive Presence when it comes to influencing people and teams?

Demonstrating Executive

on a high note, which can

In a business situation,

will find that they actually

sound like you’re asking a

I an already thinking: “I

believe that they are confident,

question, rather than making

don’t know if I want to work

knowledgeable and decisive.

a statement.

with this person”. Women

Start today – act as if.

Lastly, make eye contact

especially need to work on

Presence is key to being

with everyone. Avoid

giving a firm handshake and

recognised and demonstrating

looking over people’s heads.

men should not be afraid

leadership. We’ve all seen

Instead, hold your gaze for

to give a woman a firm

that person in the room that

three or four seconds before

handshake as well.

everyone gravitates to because

looking away until you feel

they ooze confidence and

comfortable enough to keep

In what ways can organisations benefit from having more confident, assertive individuals on staff?

Organisations definitely

that commands everyone’s

Address everyone in the room,

attention in a meeting or

not just senior management or

networking event. These

individuals with the decision

What advice would you give to someone who has difficulty embodying the “Executive Presence,” because it goes against their natural traits?

individuals are not flying low

making authority you are

This is an interesting question.

under the radar.

hoping to influence.

It’s not my belief that Executive their thoughts, ideas and

charisma. This is the individual consistent eye contact.

They speak up and listen well, as they know this is what will get them noticed when it comes to the next leadership position.

What are some of the simplest things that the average HR professional can do to have an immediate, positive impact on their Executive Presence?

And what’s the biggest “executive presence” reducing action or habit that you’ve seen?

benefit from individuals who demonstrate Executive Presence, as these are the people who command authority. People listen when they speak, which means

Presence would go against

suggestions are more likely to

a person’s natural traits. If

be adopted. They are confident,

I had to sum up Executive

charismatic and have a good

Presence in one word it would

sense of humour so people

be assertiveness or assertive

want to be around them.

The biggest things that people

behaviour. The opposite

do that can immediately kill

of assertiveness is passive

their Executive Presence when

behaviour. Individuals who lean that tend to get things

meeting someone for the first

towards passive behaviour can

time is poor posture (hunched

still develop Executive Presence generally want to be around

shoulders) and a limp, weak

as this is a learned skill. It

Some of the simplest ways

handshake. A lack of posture

starts with deciding that you

for HR professionals to

presents an individual as

want to assertive and then

demonstrate Executive

lacking confidence, or not

taking the steps to become that

Presence is to make full use

believing in themselves or

new person.

of body language. That means

what they are selling. That

entering a room with purpose, standing up straight, and

In a leadership or sales position, they are the people done faster as other people them and please them.

What can the audience expect from your Power Talk at HR Summit and Expo Asia 2017?

Rather than “fake it to

The audience can expect me to

immediately puts the person

you make it” which can feel

demonstrate the top four ways

at a disadvantage.

inauthentic, instead proceed

to improve their Executive

Likewise, when someone

with the mindset of “act as if”.

Presence – things that they

Shake everyone’s hand before

gives me a weak handshake,

In other words, “act as if” you

can do right away. The session

starting the meeting.

I’m already making an

are confident, knowledgeable

is interactive with audience

assessment about them which

and decisive. Stand tall, smile

members getting involved as

in declarative sentences.

says, they’re not confident in

and then dress the part of the

we go.

Women in particular have a

themselves and I immediately

leader you wish to become.

smiling when you greet people.

The next strategy is to speak

tendency to end their sentences doubt their abilities.

After some time, individuals

HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 19

POWER UP!

Back by popular demand, HR Summit & Expo Asia 2017 will host a series of exclusive “Power Talks” over the two days of the event. Accessible to all expo-goers, these short, sharp 20-minute presentations get straight to the heart of leadership and real-world skills development, so you can immediately transfer the solutions to your own work environment.

May 3rd, 10:30am

May 3rd, 10:50am

May 3rd, 11:30am

May 3rd, 12:15pm

Poh Yu Khing

Rayson Ng

Bernard Coulaty

Gil Petersil

Chief Learning Architect and

Vice President of Business

International HR leader, author, and speaker

Communication and Strategic Networking expert

In the 21st century, it’s not enough to stay connected. It is much more important to be WELL-connected.

Chief Marketing Officer, ROHEI Development, Asia-Pacific,

The Future of Work, Skills, and Learning

Optum International

Inspiring International Employeee Engagement

Engaging Organisation, Engaged Secret Life Hacks From the People: Create a New Employee Most Well-Connected People in the World 24/7 World Experience

The world is changing faster

A leading multinational

Satisfied, motivated or fully

than ever, and industries are

organisation faced a challenge

engaged? Are your HR systems

being disrupted daily. But

to bring its strong culture of

really engaging?

while some jobs are losing out

employee health to 40,000

Bernard Coulaty has designed

to artificial intelligence, fear

employees in Asia-Pacific.

an innovative body-and-mind

not! Robots will never fully

The answer was a wellness

engagement model based on

replace humans!

programme that would deeply

his global HR experience, which entrepreneur and business

engage the employees, but in a

he outlines in his book New Deal coach, and will outline how

culturally-sensitive fashion.

of Employee Engagement.

Poh offers a sneak peek into the mega-shifts taking place amid the fourth industrial

Join Rayson Ng to learn

This Power Talk will reveal

Gil Petersil has over 15 years of experience as a serial

you can: • expand your network and

revolution, supported by

how this organisation

practical tools to make

make more connections;

research from the World

created a wellness initiative

your organisation more

• turn those connection into

Economic Forum. Learn about

that delivered consistent

engaging and consistently

the key distinguishing factors

messaging across the entire

able to develop more engaged

for humans to survive the

region, yet also conformed

individuals and teams. This will

5,000 friends across social

automation takeover, and the

to each country’s individual

help to create a new ‘employee

networks; and then

mindset we need to develop for

cultural and healthcare needs. experience’ at work.

the future of work, skills and learning.

20 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE

valuable relationships, • benefit from having over

• monetise on your connections.

May 3rd, 1:30pm

May 3rd, 2:50pm

May 4th, 10:00 am

May 4th, 11:00am

Imogen Maresch

Donna Hanson

Pamela Wigglesworth

Edie Raether

Assistant Director (acting),

Technology and Productivity

International Marketing

Change Strategist and Author

British Council

Strategist

Consultant

Dealing with Difficult People – Conflict Resolution Tips and Tricks

EQ: Resilience Through Change What Every Professional NEEDS Four Ways to Improve Your Executive Presence TO KNOW about Word and Change can create strong Excel to Save Time, Stress and emotions. These emotions then Frustration affect behaviour and, if not

Executive presence is your

As a manager or leader, it is YOUR job to keep your

managed properly, can become

Want to be more productive in ability to get results. It’s about

department running smoothly

a challenge for individuals,

your day to day?

the behaviours that you exhibit

and ‘tame the everyday

on each of the personal, team

tigers’ you may have on

teams and their organisations.

In this short, sharp power

Drawing on current research talk, expert in productivity with and organisational levels Outwardly, it’s all about how

your team. In this short and

in neuroscience, Maresch will

technology Donna Hanson will

show how strengthening the

share a range of tips, tricks and you behave, what you say and

Raether will share how you

competencies of emotional

shortcuts in the best known

how you dress – all of which

can be proactive (rather

intelligence (EQ) can equip

of office software packages:

speaks volumes to the people

than reactive) in the face of

you and your team to navigate

Microsoft Word and Excel.

around you.

conflict, and how to develop

better through periods of

You’ll learn to immediately get

uncertainty and transition,

more done in less time with the insightful session to find out

the situation rather than

and also remain resilient in

programmes you are already

how you can improve your

merely ‘cope’ with it.

the face of that change.

using. And you’ll be amazed at

executive presence to get

Join Wigglesworth’s

informative presentation,

the skills needed to ‘change’

She will also provide tips

Dont miss this vital topic

the short-cuts to help you get

noticed, and rewarded, by your

for every HR Professional and

much, much more out of both

peers, leadership, management management skills, as well as

business leader.

platforms.

teams.

May 3, 3:45pm

Taek Lee Head of Consulting Group, SEA, Gallup

How Millennials are Reshaping the Future of Work

to develop time and energy stress management strategies.

entertainment, and travel industries – and they will soon also radically change higher education. As the number of millennial workers increase each year, Taek Lee – who

Millennials are profoundly

serves as an advisor to senior

different. They are altering

executives and leaders – will

the very social fabric of the

share how organisations are

world by disrupting the retail, adapting to the changing hospitality, real estate and

demographics and future

housing, transportation,

workforce needs.

HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE 21

May 4th, 11:45am

Philip Merry,

May 4th, 2:20pm

May 4th, 3:15pm

May 4th, 3:35pm

Elaine Zhou International Leadership Speaker and Coach

Andrew Chow

Gilly Chater

Cross-Cultural Leadership

Social Media and Public

Leadership Expert

Expert

Relations Strategist

Lead With Your Heart – The New How to Understand the Nine Paradigm for Volatile Times Different Personalities in Your Workplace The pace of change in 21st

Effortless Leadership: Cool, Calm and Creative

Communication That Inspires

Have you ever wondered how

Are you struggling to get

your leadership skills are

your team or organisation

Century organisations is faster Building rapport is the key to

perceived by others? Or have

motivated, or buying into your

than ever before, but leaders

success in communication.

you seen others leading with

vision?

are still using logical, linear

However, it is unrealistic to

ease and hoped you look the

As a leader, the ultimate

mindsets meant for the slower expect the same response

same? Just Chater says there

communication skill is the

paced 20th Century. There has

from different personalities,

are three essential leadership

ability to inspire others, so

never been more need for

using the same methods

ingredients. They are to be

in this session Zhou will

a “human side” that is not

of engagement. To be an

• Cool: being relaxed, yet

highlight the four questions

about sentiment, but a driver

effective leader, you need to

focused and present;

of inspiration and the three

of business success. There has understand the different types never been a better time to:

of personalities around you and

“Lead with your Heart”.

work with them in the most

In this session Merry will share his research findings

effective way possible.

• Calm: being able to handle all Cs of feeling to get your team situations; and

working towards a common

• Creative: being able to come up with new solutions and

In this session, Chow will

goal.

With these few simple rules,

revolutionary ideas.

you’ll learn how anyone can use

It all starts with self-

inspirational communication

on how to take advantage of

unlock the value of different

“Synchronicity and Heart” –

personalities at work and also

leadership, before leading

to get their teams excited about

skills that boost success from

create custom responses to

others as Chater explains in

a challenge, regardless of their

the inside–out.

difficult conversations.

this vital session.

own natural skills or talent!

All timings are subject to change without notice

POWER TALKS MC

ROBERT SALISBURY

Certified speaking professional and best-selling author Robert Salisbury is amongst just 750 people worldwide to have earned the Certified Speaking Professional (CSP) accreditation - the highest international speaking designation awarded to members of the National Speakers Association. He has been engaged over 2,100 times, as a keynote speaker, workshop leader, MC, or some combination of the three. He has worked in over 22 different countries with more than 600 different firms and events.

Salisbury is also a contributing author to 13 different books, and has penned countless published articles on entrepreneurship, business strategy, and workforce management.

22 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE

CONSIDER AN UPGRADE! Customise your level of access to suit your learning objectives and budget by choosing from 6 conference streams on offer: C-Suite Symposium, Redesign, Experience, Develop, Thrive & SME Summit.

Featuring over 75 top Global Management Thought-Leaders and HR Experts, HR Summit & Expo Asia 2017 brings you unparalleled coverage of your most pressing workforce management issues and challenges. Get up close with Thinkers50 Global Thought-Leader Professor Gary Hamel and Peak Performance Strategist and world-renowned Success Coach Brian Tracy, and a stellar line up of speakers from top name organisations for two days of learning, networking and unlimited inspiration. Register to attend our conferences online or on-site anytime!

Speakers/sessions include:

Beyond the Buzzword: Innovation from Everyone, Every Day

Full Engagement! – A Leader’s Imperative to Inspire, Motivate and Bring Out the Best in Your Employees

Prof. Gary Hamel Thinkers50 Global Management Thought-Leader & Author

Dr Bicky Bhangu Director – Singapore Rolls Royce

Klaus Duetoft Senior Director, MyHR, APAC eBay Inc Asia Pacific

Vinitaa Jayson Vice President, Human Resources Procter & Gamble Asia

Brian Tracy Peak Performance Strategist, World-renowned Leadership & Success Coach

Scott Doman Director, Talent Netflix

Ong Chin Yin Head of People Grab

Dato’ Hamidah Naziadin Group Chief People Officer, CIMB Group & CEO, CIMB Foundation

Eric Wong Head of Talent Acquisition Fitbit

Tim Rath Chief People Officer Lazada Group

Shazlina Shahriman Head, Talent Management, Group HR Management PETRONAS

Quote promo code: Early Bird Expo for prices starting as low as $295+GST Associate Sponsors

Premium Sponsor

Partner Associations

PMAT

Networking Partner

Lanyard Sponsor

Media Partners

Organised By Proudly owned by:

Pantone Code: Pantone Red/Orange V PMS 1795 Pantone Black

Register Now at www.hrsummit.com.sg I Booking hotline: (65) 6423 4631

BOOK SIGNINGS

IN PERSON WITH THE SUMMIT SPEAKERS Have a chat, grab an autograph, or simply take a selfie with the best of HR Summit & Expo Asia 2017 speaker lineup during these exclusive book signing sessions at the HRM Asia Bookstore.

Brian Tracy Full Engagement! Inspire, Motivate, and Bring Out the Best in Your People

Karin Hurt & David Dye Winning Well: A Manager’s Guide to Getting Results Without Losing your Soul

Prof. Gary Hamel What Matters Now

Edie Raether Winning! How Winners Think, What Champions Do

Andrew Chow Social Media 24-7

Michael Podolinsky Productivity: Managing, Motivating, Maximising Teams in Asia

Michael McQueen Winning the Battle for Relevance

Jenny Ooi The Leader’s Daily Role in Talent Management: Maximizing Results, Engagement And Retention

Bernard Coulaty New Deal of Employee Engagement

Anthony Howard Humanise

Philip Merry The Search for Singapore’s Happiest People

Tom Abbott

Rita Trehan Unleashing Capacity: The Hidden Human Resource

Dr. Bob Aubrey

Measure of Man: Leading Human Development

Social Selling

24 HR SUMMIT & EXPO ASIA 2017 - FREE EXPO GUIDE

Save $100* on one HRM Asia Congress of your choice when you attend HR Summit & Expo Asia 2017!

“Comprehensive coverage across all HR topics - engaging expert speakers shared invaluable case studies and proven solutions to current challenges”

“Interactive discussions, dynamic roundtables and superb think tanks – the best forum to engage and connect with fellow HR practitioners and hear from industry leaders” *Can be used along with Early Bird discount savings. Non-transferable. Only one voucher per person for one congress. Voucher valid till 30 April 2018.

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