Kirklees Business News 28/06/11

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KIRKLEES BUSINESS NEWS The business NEWSpaper for Kirklees

Company conveys secret of success

A COMPANY providing equipment for manufacturers of conveyor systems has unveiled the results of a £1m investment programme. Pennine Industrial Equipment Ltd has created more than 20 jobs as part of its investment in new machinery designed for use on production lines in the food, drink and glassware industries. The company, based at Commercial Road, Skelmanthorpe, staged two open days to update customers on the developments, which are designed to keep Pennine Industrial Equipment at the forefront of its industry. Managing director Graham Hobbs said: “We are blowing our own trumpet about the £1m investment we have made in the past 12 months. We have created 10 full-time jobs and 15 part-time posts and we have invested in new products.” The company has taken advantage of favourable exchange rates to bolster its export business – supplying customers in about 80 countries. They include four companies in Italy which make wine glasses. Other end-users include major names in the food and drink sector as well as manufacturers of wine glasses,

pint and half-pint beer glasses as well as pressed glass products, such as ashtrays. Pennine Industrial Equipment, which has been based at Skelmanthorpe since 1983, also makes plastic components used to prevent metal moving against metal on the production line and safeguarding against metal particles contaminating foodstuff ranging from loaves of bread to chocolate bars. Said Mr Hobbs: “We have increased market share and with the lower pound we have more customers coming to us from overseas. “We have had to invest in new machinery and staff to keep up with demand. “We still take on an apprentice each year and we also have a vacancy for a graduate engineer.” Mr Hobbs said he was pleased with the success of the two open days. “We had a lot of products on display in one marquee – and we even had a 1930 Lagonda to attract attention!” The company, which has 65 staff on its Skelmanthorpe site and five employees at its subsidiary in Birmingham, has further developments in the pipeline.

priorities – well ahead of exploring marketing, sales and new business opportunities. In addition, 90% of owners of accountancy, finance or legal businesses agree that customer satisfaction is one of the top three important

High octane STAFF at the Birstall head office of global paints and coatings manufacturer PPG Architectural Coatings EMEA were joined by motor racing outfit Airwaves Racing at an open day. The event marked the firm’s partnership with paint brand Leyland Trade, which sponsors Airwaves Racing’s British Touring Car Championship team.

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■ MOVING PARTS: Graham Hobbs (centre), managing director of Pennine Industrial Equipment, with Martin Sykes (left) and Martin Hallam displaying some of the products on show during the two open days

“Eighteen months ago we got planning permission for an extension to our facilities,” said Mr Hobbs.

“We are assessing the timing for that extension, which will represent a further £250,000 investment.”

Small firms put customers first, says bank survey SMALL firms are putting customer satisfaction first, according to research by Yorkshire Bank. A poll of more than 500 small business owners in the UK found that almost nine out of 10 rated customer satisfaction was one of their top three

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priorities – pipping the retail industry with 89% to the post as the most customer savvy industry. Small business owners attached the least importance to legal advice, investment in the workforce and health and safety.

Bank director Gary Lumby said it was “absolutely right” that small firms should see customers as their main priority, adding: “When times are tough, ensuring that your existing customers stick with you becomes even more important.”

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Winning scheme HOLME Valley developer Towngate Homes picked up a prize for a housing scheme in Halifax at the Local Authority Building Control West Yorkshire Building Excellence Awards.

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Solicitors for business inYorkshire www.chadwicklawrence.co.uk Huddersfield | Wakefield | Halifax | Leeds


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