July, 2008
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Star debut! A FORMER school teacher is aiming to be top of the class – in the brewery business. And ambitious Tara Mallinson has already been awarded a gold star by some of Huddersfield’s most discerning real ale drinkers after her debut brew quickly sold out at The Star Inn, Folly Hall. Tara set up Mallinson Brewing Company at Plover Road, Lindley, just a month ago after leaving her job as a primary teacher at Mount Pleasant School in Lockwood. She attended courses on beer-making and received expert tuition at her Plover Road premises before embarking on brewing her first beer, called At Long Last. The beer, described as “golden in colour with a light, hoppy nose and a bitter taste with a dry finish”, has been enjoyed by regulars at The Star and several other pubs, including the town centre Station Tavern, The Grove at Springwood and The Swan at Crimble, Slaithwaite. Tara said: “The response has been quite pleasing, because it is a bit worrying when you are making your first brew. “I have been interested in real ale as a consumer for about 25 years and I suppose I’ve spent the past 15 years thinking about starting a brewery. It was a case of finally deciding ‘If I don’t do it now, I never will’. That’s why my first beer was called At long Last!” S a m Wat t , l i c e n s e e o f t h e award-winning The Star Inn, said: “We’ve known Tara for quite a long time and we have chatted about her idea of setting up a brewery. “We said if she wanted to start brewing, we would support her. It is nice to see someone opening a brewery, particularly a female.” Sam said: “The first brew went down very well. It is brilliant for a first attempt. It’s like baking a cake
■ PERFECT PINT: Tara Mallinson (left), owner of the Mallinson Brewing Company, with Sam Watt, owner and licensee of The Star pub, Folly Hall, and the new beer
for the first time, you never know how it will turn out. It is a clear beer with a crisp taste.” Tara, who lives at Gledholt, said she was already planning to widen the range at her six-barrel brewing
plant. A one-off beer called Wild Card is being planned in time for Wimbledon while others in the pipeline include Castle Hill Premium, Station Best Bitter, Stadium Bitter and Emley Moor Mild.
Huddersfield’s own Recruitment Agency
Flagship scheme ‘must be flexible’ TRAINING chiefs in Yorkshire have called for urgent changes to a flagship Government programme designed to boost workers’ skills. The Alliance of Sector Skills Councils, which represents 89% of UK businesses, is calling for more flexibility from the Government’s Train to Gain programme to help it better meet the needs of firms in the Yorkshire region. Train to Gain provides impartial, independent advice on training to employers. It gives firms access to a skills broker who carries out a training needs analysis and points companies to a range of employee development schemes. But the alliance said that while
Train to Gain was working well to provide firms with “low-skill” t ra i n i n g , m a ny e m p l oye r s needed workers with high levels of skills as a minimum requirement. The alliance said companies also favoured “bite-size” training for specific skills as well as full qualifications. And it said Train to Gain must also offer equality of business service UK-wide – regardless of geographical location or sector. Alliance chairman Linda Florance said the employers and trainers supported the “core objectives” of Train to Gain, but said a more tailored service would more fully meet the skills gaps identified by Yorkshire firms.
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2
July, 2008
KIRKLEES BUSINESS NEWS
COMMENT
by
Henryk Zientek ORKSHIRE grit will help top comY panies in Kirklees weather the current economic storm, a report has
said. The study by accountancy firm BDO Stoy Hayward said the “inherent conservatism, financial strength and cautious behaviour” of Yorkshire’s top 150 firms – a number of them based in Kirklees – would hold them in good stead. In the latest edition of its annual Yorkshire Report, BDO Stoy Hayward reveals that last year Yorkshire’s top 150 companies put a two-year investment drought behind them and switched to “buy” mode – spending £1.1bn on acquisitions. However, it said Yorkshire businesses were now reverting to their more predictable, conservative ways in the current economic climate. This is reassuring news – and shows that companies in the region are more level-headed than some of their counterparts and competitors elsewhere. For generations, business people Yorkshire have made a virtue of being careful with cash and shown a shrewdness when it came to deciding and how to spend their money. It seems those traits still hold good. In the current uncertain climate, it is a characteristic that we should encourage. A strong balance sheet should be the first priority for firms at present.
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● Firm makes a trunk call – page 3 ● Shopfitters set fo grow – page 4 ● Turbocharged investment – page 5 ● Cool treats in store – page 8 ● Company is cleaning up – page 11 ● Centre’s Russian resolution – page 15 ● Bretton Park in demand – page 18 ● Funding for mill scheme – page 20 ● Accolade for Mirfield site – page 21 ● Retail plans for Tradex store – page 23
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FINANCIAL REPORT
Firms warned to get to grips with tardy payers KIRKLEES firms have been warned to get a grip on bad debt – as the credit crunch continues to affect more businesses. Daniel Summerfield, regional director for business finance provider City Invoice Finance, said: “In the current financial climate, it is vital that companies keep on top of debtors. A business with a 10% profit margin requires £100,000 of new business to replace £10,000 of bad debt.” Mr Summerfield said there were ways to protect a business from bad debt, particularly for small and medium-sized firms
that already have a factoring or invoice discounting facility in place. He said: “Bad debt protection can offer up to 100% protection of the invoice value if customers fail to pay due to insolvency. “For undisputed invoices that are not paid within a specified amount of time of the invoice due date, many factoring providers will pay out on the debt, thus providing you with peace of mind that your business will continue to run as normal. “This is clearly of great benefit to SMEs in particular, for which
bad debt can have a catastrophic impact. When cashflow and working capital is hit, it can become extremely difficult for a business to continue as normal and many companies have collapsed under the increased pressure.” Mr Summerfield said: “It’s crucial that smaller businesses put the systems in place to protect themselves before an unexpected situation spirals out of control and devastates the whole business.” His top five tips for preventing bad debt are:
Make sure you have effective credit control procedures in place to start with Use factoring and invoice discounting can smooth cashflow and minimise the issues caused by late payment and bad debt Credit check your customers so you know how much credit you should give them Make sure each customer knows the terms and conditions of payment Take out bad debt protection to cover you in the event of non-payment
Market forces
■ AWARDS NIGHT: Cattles Invoice Finance award (from left) Heather Greig Smith, editor of Credit Today; Tammy Wray, recruitment manager at Credit Today; Doug Crawford, managing director of Cattles Invoice Finance; Lenny Henry
Success at the double CATTLES Invoice Finance has won a top financial industry award for the second year running. Birstall-based Cattles was named Factor and Invoice Discounter of the Year at the prestigious Credit Today Awards. The award was presented before an audience of more than 1,400 credit professionals at a ceremony hosted by comedian Lenny Henry at London’s Grosvenor House Hotel. Pictured from left) are Heather Greig Smith, editor of Credit Today; Tammy Wray, recruitment manager at Credit Today; Cattles Invoice Finance managing director Doug Crawford; and compere Lenny Henry. The hotly contested awards are now in their ninth year and are designed to
identify the top performers throughout the credit industry. Cattles Invoice Finance was nominated for the fourth consecutive year and was singled out by judges. They said: “The company won the award last year, and is clearly and quite simply going from strength to strength.” Mr Crawford said: “This award reflects our current position as the most innovative and fastest developing business in the sector. “We have worked hard to establish ourselves as the invoice financier that provides the highest level of service to clients and the best environment for our staff. It is hugely satisfying to see this recognised by the industry.”
AIM advice from experts SENIOR executives in business in Yorkshire considering raising funds through the Alternative Investment Market can get practical advice from a panel of experts at a special event. A half-day seminar will be held on June 20 at The Met in Leeds. It is aimed at business owners, company directors and accounts with businesses or clients considering the growth capital mar-
kets as a source of funding or finance for their company. The event, which includes workshops and surgeries has been organised by the Institute of Chartered Accountants in England and Wales. Experts taking part include accountants, business advisers, stockbrokers and research specialists.
C A RO LY N H o lroyd e h a s b e e n appointed head of marketing at Leeds Building Society. Ms Holroyde (right) began her career with Leeds Permanent Building Society on savings product development and pricing before moving on to manage the marketing of savings and banking products at HBOS. B e fo re l e av i n g HBOS in 2000, she was responsible for developing a customer profitability and segmentation
model and aligning these with the implementation of brand strategy. Her most recent position was market planning and development manager for BUPA Care Homes.
Keeping track YORKSHIRE Building Society has won the category for Best Tracker Mortgage Provider in the 2008 What Mortgage Awards. The contest was judge by leading independent financial data comparison and research company Defaqto, who considered products from all mortgage providers.
Whether you are looking at buying a new business or selling your existing one, there are plenty of things to think about including:
• Valuation range and structuring options • Financing arrangements • Tax-planning ideas For truly independent advice and guidance, backed by years of experience, please contact Am Hayer or David Butterworth Tel: 01484 423691 email: am.hayer@wheawills.co.uk www.wheawill.co.uk
Chartered Accountants Business & Tax Advisers Registered Auditors
3
July, 2008
KIRKLEES BUSINESS NEWS
Building a bright future in Kirklees A BUILDERS’ merchant is constructing a new future in Kirklees. AW Lumb is moving from Ossett to Dewsbury as part of a £2.75m expansion plan to create up to 20 jobs. The company, which has been based at Sunnydale Mills, Fellowsides Lane, since 1968, was set to make the move in June, but the theft of copper wiring from its new premises has delayed the move to Mill Street East until July. Chairman and managing director John Cureton, said: “We are investing £2.75m in this new site just south of Dewsbury town centre – and while the theft has set us back a few weeks, we are very much looking forward to getting into our new home. “We will have a lot more room, which means we’ll be able to expand our product range and will be looking at increasing our workforce by the end of the year.” The company has about 55 employees and expects to recruit about 20 more workers over coming months. Said Mr Cureton: “By the end of June, we will be looking at running down the stock levels in Ossett, while at the same time building up those in Dewsbury before we officially open for business. “A lot of our clients are national builders working locally and we generally deliver direct to them. Our new home will make our deliveries far easier because the access is superb, but as part of our expansion plans we also want to encourage the smaller builder to come to us.” The company, which also has a depot in Tamworth, Staffordshire, has also invested heavily in its fleet of HGVs and mechanical loading and unloading facilities at both depots. The company has been trading since 1964 and had been based at Ossett for 40 years.
Golden goals
■ PACKING A TRUNK: McArthur Glen’s 16ft-high, six-tonne brass elephant is loaded on to the 40ft float, which was designed and built by DMN Display Maintenance of Bradley
Look out for a jumbo landing A COMPANY designing and making exhibition stands has completed a jumbo project. Bradley-based DMN Display Maintenance Ltd was asked to build a 40ft float for designer outlet group McArthur Glen. The retailer includes an elephant in its logo – so the float had to be built to carry a 16ft, six-tonne brass elephant. The completed exhibition embarks on a 40-day tour of McArthur Glen centres across Europe. The tour starts in Swindon and will end in Rome, where the company is opening a new plaza. The brass elephant will form the centrepiece of the site. Mark Lamont, account director for DMN, said: “The project had been lots of hard work. We were given just 10 days to design and build the float, so that it would be ready for McArthur Glen’s annual conference at London Zoo.” The float, which is decorated with spe-
cially-designed side panels and four large flags, features several big packing cases to illustrate the fact that the elephant is going on its holidays. DMN, which was formed more than 40 years ago, designs and makes exhibition stands and materials and carries out retail interior design and shopfitting for clients in the UK, mainland Europe, the USA and Asia. DMN began by providing point-of-sale material for the carpet trade, but quickly developed to cover a larger range of services. It has also invested in the latest graphic design packages and digital printing. Projects have ranged from promoting the Hawk aircraft for BAE Systems to Dunlopillo’s bedding. Other clients include bus and rail group Arriva, carpet manufacturer Axminster and Huddersfield-based Direct Golf UK.
MEMBERS of the Chartered Institute of Public Relations in Yorkshire and Lincolnshire have voted in support of a new professional “gold standard” for practitioners. Chartered practitioner status will be awarded to CIPR members showing an outstanding level of professional practice and knowledge and a commitment to the CIPR Continuous Professional Development scheme.
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Graduates benefit in website revamp A RECRUITMENT website part-owned by Huddersfield University has been relaunched as a stand-along social enterprise. Graduates Yorkshire, which is jointly owned by the region’s 10 universities, aims to match employers with talented graduates. It was previously funded by regional development agency Yorkshire Forward, but is now operating independently. The move follows a warning that ambitions to boost Yorkshire’s “knowledge” economy are being threatened by a failure to retain more graduate talent. Tom Riordan, chief executive of Yorkshire Forward, said: “During the last five years, our support of Graduates Yorkshire has seen the scheme help many graduates into work with some of our region’s top businesses. “By encouraging so many graduates from the region’s universities to seek employment in Yorkshire and the Humber, Graduates
skills which will ultimately make us more competitive nationally and internationally.” Graduates Yorkshire chief executive Martin Edmondson said: “For many in business and industry, the use of knowledge to produce economic benefits will be crucial to compete and grow. “We see graduates playing a central role in this transition, providing employers with a huge resource just waiting to be tapped and promising a high value return.”
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4 Agency worker worries July, 2008
KIRKLEES BUSINESS NEWS
EMPLOYERS’ organisation the EEF has spoken out against the Government’s deal on temporary agency workers. The EEF warned that businesses would view the move to give agency workers equal pay after 12 weeks in a job as yet another step on the road towards eroding the flexibility of the UK labour market. The EEF said many firms used agency workers to meet short-term temporary peaks of demand. And agency staff often preferred to work in this way as it provides flexibility for people who do not wish to work full time. Under the proposals, agency workers will be given equal pay after 12 weeks in a job, even though it may take many years to build up the same level of skill as a full-time employee. But the EEF said forcing businesses down this route would deny them the ability to react quickly in difficult circumstances. EEF regional director Alan Hall said: “This is a bad day for business and represents yet another brick in the wall of labour market rigidity in the UK. “At a time when business needs all the tools at its disposal to work flexibly and be quick on its feet, it is very unhelpful to add further constraints on the use of agency workers. “We recognise the changing political scene in Europe and the pressure the government has encountered to find a solution. But this deal will only be acceptable if it results in a significantly better European Directive than is currently on the table.”
■ WORK REWARDED: Ashley Barrowclough (left), partner at Rogers & Co, with successful employees David Handle and Cassie Hardy
Qualifications TWO employees of a Holme Valley accountancy firm have gained industry qualifications. Cassie Hardy, 25, has qualified with the Association of Chartered Accountants. Collea gue David Handley, 24, has gained qualifications with the Association of Char tered Cer tified Accountants. Ms Hardy is a manager with Rogers & Co Chartered Accountants in Honley while Mr Handley is an under-manager at the same firm.
They were congratulated by partner Ashley Barrowclough. Ms Hardy, who attended Shelley High School, lives at Skelmanthorpe. Mr Handley, a former pupil of Colne Valley High School, lives at Golcar. The company, based at Victoria Court and a member of the Value Added Network, has 18 staff and handles a range of accountancy matters, including tax, audit, bookkeeping and payroll ser vices on behalf of a wide variety of clients.
Jewellery store sparkles
■ DESIGN WORK: Alison Palmer (centre), of Eaton Smith, presents the Business of the Month Award to Richard Armitage (centre) left) and Darren Fisher (second left), of Agenda Creative with (from left) Jane Stocks, of Jane Stocks Estate Agency; David Wyles, of Kirklees Council; Steven Pollitt, of Eaton Smith; and Paul Shelton, of the Mid Yorkshire Chamber of Commerce
Winning formula for design A DESIGN agency providing a range of creative services for smaller firms has been named as the latest winner of the Business of the Month Award. Partners Richard Armitage and Darren Fisher, of agenda:creative, collected the award at the High Street offices of Huddersfield law firm Eaton Smith, which runs the awards in association with the Mid Yorkshire Chamber of Commerce. The winning business was launched in early 2006 when Richard and Darren, who had worked together for seven years in another firm, decided to branch out on their own and bring an innovative approach to marketing design, specifically for the SME market. They are keen to dispel the myth that design must be expensive – by providing a high quality service at affordable cost to make effective design accessible to all businesses. The firm added another designer to the team during 2007 and has also recruited a young person to train in-house, with some part-time academic study – effectively a design “appren-
tice”. Plans include creating another business providing print services, so that clients can access the total “design and print” package. Richard and Darren are also extending their client base to include the charity and not-for-profit sector. Darren said: “We are extremely honoured to win Business of the Month. “The whole team have worked hard to ensure our success, so thanks and congratulations to all and many thanks to the clients who have given us the opportunity to work closely with them on a number of projects. “We are now in our third year and look forward to another successful year ahead. “We have also just launched Print Pod, our n e w b u s i n e s s o f f e r i n g - e n v i r o n m e n tally-friendly print. “This company will run independently, but will further enforce the ethical and environmental practices we have adopted a t agenda:creative.”
Batley shopfitter set to grow after MBO completion
A SHOPFITTING firm is poised for growth following a management buy-out of the business. Batley-based Sandoms has been bought by a management team led by managing director Garry Clark and financial director Chris Sutcliffe. The buyers have been backed with a £250,000 investment from the Yorkshire & Humber Equity Fund and a £100,000 loan from Partnership Investment Finance. The firm has also had support from existing funder Cattles Invoice Finance. Sandoms, formed in 1964, provides shopfitting services for some of the UK;s best known high street chains, including Thorntons, Specsavers, Pizza Express and Punch Taverns.. It also makes its own units and counter displays for customers. Mr Clark said: We are delighted to have com-
and support of YFM Group and PIF and are looking forward to continuing the success and development of Sandoms. “We will continue to work with our customers closely to deliver outstanding service and build long-term relationships which have been vital to the company’s development.” Paul Betts, investment manager at YFM Group said: “Garry and Chris have a wealth of experience and knowledge in their market. “The business has developed a number of long-term relationships with some leading high street names and has some exciting new prospects.” Paul Baxter, investment manager at PIF, said: “As a manufacturer, Sandoms is well-placed to deliver a seamless service to its customers on the high street and the prospects for the company’s
A JEWELLERY retailer with a store in Huddersfield is among Britain’s best workplaces. Beaverbrooks, which has a store at King Street, was ranked sixth overall and was the top retailer in the Financial Times Best Workplace 2008 award – highlighting the company’s commitment to staff and customers. This is the second year that Beaverbrooks has made the top 10 in the poll. The company also achieved third spot in the Sunday Times Top 100 Companies to Work For, which was published in March. Angela Bernard, manager of the Huddersfield store, said: “We’re so pleased to make it into the top 10 FT Best Workplaces again. I’m so proud of the commitment our team show and how they enjoy working as part of Beaverbrooks. “Providing the best service to our customers is a number one priority for us and we endeavour to constantly give our people the support they need to be the best they can, which has been recognised by being awarded the accolade of top retailer.” The Lancashire-based company, which was formed in 1919, has 61 stores across the UK.
Legal awards LAW firms in Kirklees have been urged to enter the Yorkshire Lawyer of the Year Awards. Nominations for the 2008 competition are open until the end of June – with categories for individuals and firms. The awards, organised by Barker Brooks Media and supported by Leeds Law Society, will be presented at a ceremony and dinner on September 25 at Rudding House, Harrogate. For details of the contest, contact Kate McKittrick on 01423 851150.
July, 2008
KIRKLEES BUSINESS NEWS
Speedier service
TAX TALK Colin Barratt
Benefits in going green ITH growing concerns for the W environment coupled with soaring fuel prices, it is worth looking at the tax
incentives available to businesses which may be considering investing in ‘green cars’ or energy and water saving equipment. Under the Enhanced Capital Allowances (ECAs) regime businesses of any size are able to claim a 100% first-year capital allowances on their spending on qualifying cars and plant and machinery. With petrol prices at records levels, it may not seem an ideal time to buy a new car. However, if a business buys a car with a Co2 emission of 110g/km or less, for instance a Mini Cooper D Clubman, it will be able to claim a 100% tax write off of the cost of the car against profit in the year the car is bought. Normally, the write off would be 20% of cost limited to £2,400 per year for cars costing £12,000 or more. Where a “green car” with a cost of more than £12,000 is leased, the business can deduct all the hire charges unlike ‘non green’ expensive cars where the hire charges allowed for tax are restricted. Green cars are fuel efficient and carry a reduced or – in some cases – no road fund licence charge. The Budget extended to March 31, 2013, the period in which a business can take advantage of this tax relief. A list of cars qualifying for the enhance allowance can be found at www.vcacarfueldata.org.uk Enhanced capital allowances are also available to businesses choosing to invest in water or energy saving equipment. As long as equipment meet certain standards, items such as efficient taps and toilets, leakage detection equipment, energy efficient lighting used for trade purposes, boilers, combined heating and power systems, and refrigeration equipment can qualify for the beneficial tax treatment. Where equipment does not in itself qualify for the 100% allowance but components of it do then the 100% allowance will still be given on the component parts. Guidance on the equipment eligible for enhanced allowances can be found at www.eca.gov.uk. A further measure of tax relief announced in the Budget applies to companies that incur a trading loss arising from their claim for 100% first year allowance on such expenditure. From April 1, 2008, they will be able to surrender this loss in return for a repayable tax credit equal to 19% of the loss. The maximum amount of loss that it can claim will be the greater of its PAYE/NIC liability or £250,000. It is worth checking with the supplier of equipment to ensure that entitlement to enhance capital allowances is not missed. Evidence that the expenditure qualifies for 100% allowances will also need to be obtained in case of HM Revenue & Customs enquiry. Becoming a “green” business can help save the environment whilst at the same time reduce overheads and save tax! Colin Barratt is tax partner at Wheawill and Sudworth, chartered accountants, Huddersfield
5
■ CUTTING CREW: Jim Lyons (second left), president of Cummins Turbo Technologies cuts the ribbon to open the new production line at Turnbridge-based Cummins Turbo Technologies, with deputy managing director Paul Ibbotson (right), Holset founder Paul Croset (left) and Ron Hesselden, one of the firm's founding directors
New line will bring 45 jobs
A LEADING engineering firm in Huddersfield is creating 45 jobs with the development of a new production line for its award-winning turbochargers. Turnbridge-based Cummins Turbo Technologies has invested £2.5m in the new state-of-the-art manufacturing facility, which will greatly increase production of the firm’s Holset variable geometry turbochargers (VGT), which it supplies to major truck manufacturers. Jim Lyons, president of Cummins Turbo Technologies, cut a ribbon to officially open the production line, which is sited at the firm’s worldwide headquarters and centre for European manufacturing on St Andrew’s Road. More than 40 guests attended the event, including Joe Loughrey, president and chief operating officer of US-based parent company Cummins Inc; Paul Croset, a founder of Cummins Turbo Technologies’ forerunner firm Holset; and Ron Hesselden, one of its founding directors. There were also representatives from suppliers and customers of the firm as well as Huddersfield
University and Cummins’ community partners Fartown High School, Longley School and Castle Hill School and the Safe Anchor Trust. The opening of the new line comes 10 years after Cummins launched its Holset VGT to improve engine performance in m e d i u m - h e av y d u t y d i e s e l engines. The patented technology offers improved fuel economy and reduced vehicle emissions for commercial vehicles. The technology involved in developing the world-beating turbocharger for truck manufacturers such as Fiat and Iveco led to Cummins receiving a Queen’s Award for Innovation in 2002. Mr Lyons said: “We are delighted to be making this investment into the Holset VGT, Cummins Turbo Technologies and the wider community. The new line will enhance the ongoing success of our business as well as the job opportunities we can offer to new and existing staff.” Ray Dawson, plant manager at the Turnbridge works, said: “This is a significant investment. It will enable us to increase production
by up to 150,000 turbochargers a year – an increase of 25% to 30% on current capacity.” Mr Dawson said the investment came in response to increased demand from existing European customer Iveco as well as Cummins’ success in landing a new customer for the Holset VGT, Swedish-based Scania. Mr Dawson said: “We are making sample units at present and have manufactured about 1,000 so far. But we expect the new line to be fully utilised by the end of next year, which will lead to 45 new jobs. It is fantastic that this investment is coming into Huddersfield.” Mr Ibbotson said: “This is the 10th anniversary of the Holset VGT coming into production. This is the sixth production line and represents an investment of £2.5m. We have produced 1.5m units since 1998. This year, we expect to produce 500,000 Holset VGTs for our customers.” Cummins Turbo Technologies is the world’s largest manufacturer of turbochargers for m e d i u m - h e av y d u t y d i e s e l engines.
On the team ASMA Iqbal has been appointed to head the corporate recovery and insolvency team at law firm Chadwick Lawrence. Ms Iqbal, pictured with managing partner Jeremy Garside (left) and senior partner Stephen Oakes, joins the firm from solicitors Brooke North in Leeds, where she was an associate specialising in insolvency and foreign debt recovery. Bradford-born Ms Iqbal will be based at Chadwick Lawrence’s new Wakefield office. The firm also has offices in Huddersfield, Dewsbury, Halifax, Pudsey, Morley and Ossett.
CUSTOMERS in Kirklees are among the first to benefit from faster broadband as part of a major upgrade by cable company Virgin Media. The company, which provides cable television, telephone and internet services to thousands of people across the district, is more than doubling the speed of its internet connections in the area for free – upgrading customers’ service from 4Mb to 10Mb. The new speedy connection means customers will be able to download music tracks in just four seconds and a full album in less than one minute. They can also download their favourite TV programme in about five minutes. Families with more than one computer will be able to go online at the same time, whether browsing the web, playing games or downloading music. Faster upload speeds also mean local people will be able to send emails or upload photos even quicker than before. James Kydd, managing director of brand and marketing at Virgin Media, said: “These days people live at an incredible pace and they hate to wait. We’ve listened, and we’re more than doubling the speed of their fibre optic broadband for free. “We’ve barely scratched the surface of what’s possible with our cable network and will continue to look for new ways to satisfy the growing demand for even faster broadband.”
Runners ready MORE than 100 partners and staff from the Leeds office of Pricewaterhouse Coopers will take part in the 2008 Leeds 10k Run on June 22 to raise cash for Jane’s Appeal and Martin’s House Hospice. Jane’s Appeal is a charity set up in memory of Jane Tomlinson to benefit cancer and children’s charities. Martin’s House provides care and support to children and young people with life limiting illnesses and to their families.
6
July, 2008
KIRKLEES BUSINESS NEWS
Law firm helps in dealer takeover
A LAW firm in Huddersfield has helped drive through the takeover of a car dealership. Baxter Caulfield, which specialises in law for business owners, worked on behalf of businessman Clive Brook to finalise his buy-out of the former Harratts Volvo dealership at Canal Road, Bradford. The dealership employs 25 staff across its sales and maintenance teams. Stephen Newman, partner at Baxter Caulfield, said: “Clive is passionate about providing a first-class service to Volvo customers in Bradford and further afield and he wanted to make the deal happen as quickly and as smoothly as possible. “We were able to complete without too much disruption to the business and were successful in making Clive Brook Volvo the first privately-owned dealer appointment in Yorkshire for more than 20 years.” Mr Brook has spent 12 years working for the Harratts Group, firstly managing the Volvo site in Wombwell, Barnsley, before assisting in the takeover of Jansen’s Volvo in Huddersfield. Following a move from Northgate, Huddersfield, he helped Harratts set up the Volvo dealership on Leeds Road, Huddersfield. In 2002, he became franchise manager for Volvo based in Wakefield and took responsibility for the Barnsley and Sheffield sites, too. The Bradford dealership is the first that he has owned. Said Mr Brook: “I put my faith in Baxter Caulfield and as a result the buyout was a relatively painless process for me. “I never had any intention of letting anyone go from the business and now, thanks to my own background and the experience of the existing staff we have been able to hit the ground running. “Now that we have really found our feet we will be focusing on offering our customers a one-to-one personal service, similar to the one Baxter Caulfield gave to us.”
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Finance for overseas N this month’s article, I have been Inational speaking to Ian Burns, our senior intertrade manager on how compan-
■ PET PROJECT: Nicky I'Anson and Sid Button, of the Little Red Dog Shop at Mirfield
Kerry collars prime site for new pet store
A MIRFIELD store is getting a new leash of life – as a dog boutique. Award-winning businesswoman Nicky I’Anson has revamped a former tile shop at Huddersfield Road to create a haven for all things canine. Products on sale at theLittle Red Dog Shop include Nicky’s own invention, The Dog’s Bag, as well as dog food and dishes, leads and collars, toys and dog coats. Netherton-based Nicky came up with the idea of The Dog’s Bag for her own pet cocker spaniel, Bailey. The washable cotton towelling bag, which won Nicky a business award two years ago, acts as a doggy bathrobe – ensuring their muddy paws don’t get onto furniture or car seats. Nicky already has a wholesale operation, distributing The Dog Bag to more than 100 pet shops UK-wide. The new shop opens officially on Saturday (June 7) when attractions will include a dog groomer. Said Nicky: “We have been running the wholesale business for some time and we
decided that we could divert some of our stock to a shop of our own. “We had a word with some shopkeepers and discovered the tile shop would be closing. We were able to get those premises and within two weeks we stripped it out and refitted it to become a ‘one-stop dog shop’. “We are also offering a dog walking service for local people. grooming service and pet photography. Our shop has something for most sizes of dog and every owner’s pocket – including the latest ‘fashion’ for dogs, such as t-shirts, hoodies, diamante collars and leads. “We also have an area for other small pets which includes rabbit hutches, kennels and small pet accessories.” Nicky said she was confident the shop – which occupies a prominent site facing busy Huddersfield Road and next door to a veterinary surgery – would do well despite the consumer slowdown. “People have always got enough money to spend on their pets,” she said.
Printer books in a big investment PRINTER and bookbinder the Charlesworth Group has announced a “significant” investment with the addition of two new digital presses. The new equipment complements the Wakefield-based group’s existing extensive conventional printing facilities. It offers print runs of up to about 1,000 copies for products such as promotional and corporate literature. Managing director David Boothman said the presses would increase capacity for fast turnaround quality colour
print and provide a back up for the existing digital colour press. “Increased demand for shorter print runs contributed to the decision to install two more digital presses, but we also wanted a platform for facilitating e-procurement.,” said Mr Boothman. “This equipment gives us the ability to produce true ‘print on demand’, enabling clients to reduce waste and avoid obsolescence in line with our environmental best practice objectives.”
ies can finance their working capital needs when trading overseas. Here’s what he had to say. Historically, companies requiring funding for international trade have only had one option available to them, the conventional bank overdraft. However, a recent court case has weakened the banks’ position through its traditional form of security, a debenture over the company assets. New European regulations on banking have also brought different methods of funding for this growing market. Banks experienced in international trade now will look to structure bespoke trade finance facilities to match the individual company’s requirements. This could be the right solution for you. Longer trade cycles are often seen in international versus domestic trade. Reasons for this include the need to provide advance payment, longer lead times and bulk ordering. If you are an importer or exporter experiencing cashflow pressures, trade finance may be a suitable method of supporting your business. Trade finance can assist with your cashflow by providing structured finance solutions. A trade finance bank will analyse your trade cycle to identify your funding requirements and propose an appropriate solution. Solutions for importers include: ● Import loans – if you are importing using documentary methods ie. letters of credit or documentary collections or even open account terms, the bank may be able to arrange funding to bridge the gap between payments to suppliers, and the point at which you are in a position to raise an invoice/get paid ● Documentary credits – using a documentary credit means that you may be able to obtain longer credit terms from your supplier as they gain confidence by having a bank guaranteed payment route ● Documentary collections – as with documentary credits, you may be able to negotiate better terms with your supplier using this method of trading rather than open account. It is important to note however that there is no bank commitment provided to the supplier Solutions for exporters include: ● Loans against export – short-term loans can be provided to pay suppliers prior to your goods being exported. Your requirements are calculated by analysing your trade cycle. These pre-shipment loans are generally provided against documentary credits ● Negotiating documentary credits – if you are using a documentary credit and you offer your buyer credit under the DC, the bank should be able to advance funds to you, following successful presentation of compliant documents ● Advances against documentary collections – a trade bank may be able to provide you with a facility whereby funds are advanced to you for the duration of the collection process. Structured trade finance can provide firms with working capital to cover the whole trade cycle. This is now increasingly provided in conjunction with an invoice finance facility to offer firms protection against bad debts, advances against trade debtors and the opportunity to outsource credit control, allowing directors to focus on other aspects of business. Jill Hague is Head of Commercial Banking for HSBC in Huddersfield
7
July, 2008
KIRKLEES BUSINESS NEWS
Employees benefit from training days SEVEN employees of a Huddersfield firm making window blinds have gained qualifications in team leadership. Staff at Excel Manufacturing have successully completed level 2 NVQs delivered by Brighouse-based Kirkdale Industrial Training Services via the Government-funded Train to Gain programme. Excel, which is based at Old Fieldhouse Lane, plans to continue to develop their workforce by progressing them onto a level 3 NVQ course, which is also funded by Train to Gain. Excel Manufacturing has expanded from just a handful of staff in 2005 to 52 staff today – and has seen sales of its window blind systems rise by 40% in the past year. The company has invested more than £75,000 to expand its floorspace in the past 12 months and has followed that up by adding a new product line – with plans for another two by the end of the year. KITS, based at Armytage Road, delivers a variety of NVQs under the Train to Gain programme – specialising in manufacturing, engineering and motor vehicle industries.
ISO gained WEST Yorkshire bookbinder and print finisher Hammonds has attained the ISO 14001 environmental standard. Hammond, part of the Charlesworth Group, said it had made significant investment in new plant and equipment at its purpose-built premises in Wakefield. It includes energy-saving compressors, automated recycling of waste and finishing options such as recyclable laminate. Quality manager Mel Brooks said: “Careful planning and investment in recent years has resulted in the ISO 14001 auditors concluding that as a newly accredited company Hammonds’ environmental position is “years ahead” compared to most companies upon receiving the qualification.”
■ WELL DONE: Kirkdale Industrial Training Services assessor Carol Banks (front, left) with Excel office manager Joanne Schofield (centre), Excel managing director Nathan Schofield (front right) and delegates (from left) Daniel Smith, Kelly Hemingway, Elaine Brannon, Matthew Bamford and Rachel Whithead
Office furniture supply firm sitting comfortably A KIRKLEES company supplying office furniture is sitting pretty after embarking on a strategy to expand the business. Hudson’s Office Furniture, based at Ravensthorpe, is on course to boost turnover by 40% this year after a 70% increase in sales during the previous 12 months. It has also responded to rising demand by expanding its workforce from eight to13 in the past 12 months and expects to increase numbers by another 50% over the next 12 months. Managing director Nigel Hudson said the upward trend – which contrasts with declining fortunes for the sector as a whole – followed efforts to improve its existing website, launch a new site for customers to buy online and expand into supplying related products and services. Said Mr Hudson: “We have improved our existing site at hudsonsofficefurniture.co.uk to increase sales and we have introduced hudsonsofficefurniture.com where customers can buy online. “We have created greater awareness of the company and its offering. They now know we can handle electronic installations and that we have a vast range of office furniture. “We have started offering bistro, canteen and cafeteria-style furniture for company rest areas and restaurants. In the past 18 months, we have also introduced stationery and have expanded into facilities management as well as highligting our existing project management services.” Last year, Hudson’s Office Furniture won a contract with major company Lefarge Group to supply office furniture and other items such as cigarette bins and generators for its new Ferrybridge operations. Mr Hudson said the company’s new online sales website went live at the beginning of May and is already proving popular – enabling the firm to claim coverage across Great Britain and Northern Ireland. The firm, which has its showroom and headquarters at Ravenswharf Road, has also been appointed a regional specialist dealer by French-based office furniture manufacturer Bureanomics – opening up the prospect of
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#.' 1,0 # %%#$ -0#*)()'& #%%,0+/#+/" Q,-92- 5,2/ .2T)'$'VT1',+ 4'1& T+ MF '+ FVV,2+1'+% T+" K'+T+V# ■ TOP TEAM: Nigel Hudson (second left) with (clockwise from bottom left) senior sales co-ordinator Bryan Senior, website sales manager Stuart Earnshaw, project manager Nigel Green and accounts manager Steve Worsnop
three years. And it is strengthening its image by rebranding everything from its business cards and stationery to its websites and its fleet of vans with a new “HOF” logo. Said Mr Hudson: “We are in the process of expanding the installation team and expect to increase numbers again in the next six to 12 months. We have expanded our office-based sales operation, but we want to look at putting
more sales people on the road, too.” He said: “The industry is on a down at present, but we are doing well. We are constantly looking at making improvements, such as installing electronics and offering a project management service. “We also have a hard-working and enthusiastic team led by accounts manager Stephen Worsnop, project manager Nigel Green and website sales manager Stuart Earnshaw.” The company was formed in 1997 to sell secondhand office furniture, but switched to focus entirely on new furniture about four years ago. The company has also had exposure on television – when it was asked to create a home office as part of a property facelift at a house in Stevenage for the ITV series 60-Minute Makeover. Said Mr Hudson: “We have been asked to go back on the show, but we are just too busy!”
Increasing demand means company is on track to boost sales by 40% this year after a 70 % rise in past 12 months
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8
July, 2008
KIRKLEES BUSINESS NEWS
Missing out on big savings
Business in Brief
Fantastic move MARKETING company Fantastic Media has appointing Donna Bedford (below) to the new post of public relations manager. Ms Bedford joins the Birstall-based
firm with extensive account handling and management experience gained in PR agencies in London, Leeds and Sheffield. a PR and marketing graduate, she has delivered PR campaigns for clients in the areas of business to business and business to consumer. Ms Bedford has worked with clients including Toyota, Arriva, Hepworth Building Products and Spear & Jackson.
Five-star rating YORKSHIRE Building Society’s buildings and contents insurance has got a five-star rating – for the fourth year running– from independent financial data collection and research company Defaqto. Working with Royal & SunAlliance, the society’s cover is rated as having reached the highest tier of quality. Only 10% of providers ever achieve this level of customer reassurance. Gary Fowler, head of insurance at Yorkshire Building Society said: “We are committed to offering our customers the best products with features that provide a specific benefit. “Extra charges for certain features with some other insurers come as standard with the Yorkshire. We even cover garden plants against theft for £1,000.”
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■ HERD THE LATEST : Contented cows are part of the reason for the success of Denby Dale-based Yummy Yorkshire Ice Cream Company. The business has now teamed up with Coopers Coffee to introduce another flavour to its range
Brewing up a summer treat
A COMPANY making mouthwatering ice creams has teamed up with another firm to add to its collection of flavours. Yummy Yorkshire, based at Denby Dale, has partnered Bradley-based Coopers Coffee to provide ice cream with a fresh ground coffee taste. It means customers will be able to enjoy a coffee cone or a fresh cup of coffee at Yummy Yorkshire’s ice cream parlour, which is due to be launched in July. Owners Jeremy and Louise Holmes have invested £11,000 in renovating two adjoining animal pens on their farm. The work includes adding a new roof, doors and windows, sandblasting the original stone walls, fresh plastering and a further £8,000 for interior design and equipping the parlour with a serving area, fridge, coffee machine and five tables to accommodate 20 customers at one given time. There has been further investment with a new build car park to accommodate up to 20 cars as well
as picnic tables on the grass area during the summer months. Jeremy and Louise will work with two part-time employees to run the parlour, which will open daily from 10am to 6pm until October and at weekends from November to February. Yummy Yorkshire’s 15 flavours of ice cream will be served along with muffins, flapjacks, Yorkshire crisps, fresh fruit and other local quality produce. Yummy Yorkshire is a working farm with 46 years of business experience. It has an “open farm” policy whereby customers can tour the diary parlour and learn how the milk – which constitutes the main core business activity – and the ice cream are both made. All milk used in Yummy Yorkshire ice cream is processed from the cow to the bottle within 90 minutes from the farm’s 150 Holstein Friesian herd set on 250 acres of grazing land. Ice cream is sold in 120ml, 500ml and 2 litre tubs at the existing farm shop. Said Jeremy: “Louise and I are
excited about the launch of the ice cream parlour. “We hope that it will be a profitable investment to our business and we always looking at ways in which we can promote our brand and sell more products. “It is perfect timing to also introduce our new coffee flavour in association with Coopers Coffee, so that customers can enjoy our ice cream and also a fresh mug of coffee set on our farm”. Louise added: “Our coffee flavour is just another example of our commitment to evolve and expand our product ranges on the farm. “We hope that our ice cream parlour will be enjoyed by our customers and welcome both new and existing ones to buy our ice cream and to visit our new parlour to enjoy the traditional tastes and to experience the rural setting and farm environment”. Ice cream flavours offered by Yummy Yorkshire include vanilla, strawberry, chocolate, caramel fudge, cheesecake and honey and ginger.
KIRKLEES companies can save thousands of pounds a year by taking up free advice on environmental matters, it has emerged. A report commissioned by business advice group Envirowise showed that companies could save an average of £5,000 a year. In addition, companies can save millions of litres of water through efficiency measures as well as thousands of tonnes of raw materials. Elin Crebbin, Envirowise regional manager for Yorkshire, said: “Our latest impact assessment report sends out a powerful message to the region’s businesses – that making good use of the free help and advice available through programmes such as Envirowise can save you money. “The environmental agenda has gripped the country’s businesses and we know that they are taking action as a result. “One of the most positive results of this report is that the majority of companies that have contacted the Envirowise programme recognise that it has given them the tools to take this action – and with clear financial benefits.” She said: “There is a strong appetite for taking environmental action within the business world – and the Envirowise programme is well-placed to satisfy this with firms in the region, both large and small. “I firmly believe we are breaking down the common misperception that taking action on environmental issues is a necessarily costly and time consuming thing to do.” Companies wanting to take advantage of the services of the Envirowise programme can call 0800 585794 or visit the website at www.envirowise.gov.uk
Working from home just suits Alison A HOLIDAY adviser in Huddersfield wants people to do less travelling – by working from home. Alison Shaw is taking a greener approach to work by running her own holiday business from home. She is one of 600 travel advisers with company Future Travel who have swapped daily commuting to the office for working at the kitchen table or spare bedroom. And she was among millions of people
who took part in National Working from Home Day to promote the environmental and pyschological benefits of workig from home. A survey by Durham Business School found that the ability to spend more time with the family had a positive effect on stress levels. Some 65% of people working only in the office said they felt a great deal of stress connected to their job. That compares with
43% of respondents working more than 20 hours a week at home. Said Alison: “I’ve always loved working in travel but I was fed up with driving to and from work every day. At one point, I was spending over an hour in my car, so when I heard about homeworking it seemed like the perfect solution. “As well as saving on commuting time, I have more control over my working environment and how I structure my time.”
9
July, 2008
KIRKLEES BUSINESS NEWS
Standards practice B I R S TA L L - b a s e d Cattles become the first invoice financier to launch service charters for clients and introducers. The charters commit Birstall-based Cattles to stringent standards of service for all aspects of work – from responding to
initial enquiries to ongoing client management. Cattles is also offering a money back guarantee to clients. Under the guarantee, any client who feels they have not received the level of service promised in the
Metal work
■ ONLINE: John Hayes, (second left), director of the Improvement and Development Agency for local government, meets the Message4it team (from left) Peter Downs, Andy Earnshaw and John O'Donnell at the FOSS Conference 2008
Message received at top conference
A MARKETING firm in Huddersfield is helping local councils and other public sector bodies with high-tech ways to improve services to customers. Milnsbridge-based Message4it is pursuing a string of potential leads after making a big impression at the second annual Front Office Shared Services (FOSS) national conference. The two-day event – attended by senior local authority officer and government officials – focused on ways for public sector organisations to deliver more effective and efficient services for residents and businesses. Shaun Nixon, technical director for Message4it, said products developed by the firm could help meet the aims outlined at the conference by the Improvement and Development Agency for local government (IDeA). Said Mr Nixon: “We have been developing a range of products in partnership with businesses includ-
ing retailers, Huddersfield University and the Galpharm Stadium t o i m p rove c o m mu n i c at i o n s between an organisation and their customers. “Expanding our business by introducing our new products to the public sector is a natural extension of this activity and the FOSS conference provided an ideal showcase. “We had a series of discussions at the conference to examine how our technology and software could help local councils meet their targets of streamlining front office services and improving customer communications.” Mr Nixon said products developed by the firm were creating new ways for businesses and customers to communicate – by using media such as mobile phones, the internet and touch-screen units. The technology could be used to help local councils and other bodies provide and process information, handle payments, receive pictures and get feedback from customers.
Examples included enabling people reporting potholes to send pictures direct from a mobile phone; consumer surveys via email and text message and even payment for parking or council tax by mobile phone. Said Mr Nixon: “The whole event was designed to inspire those at the top of local government to examine the chance for radical change in how things are done. “From our experience, the will to make those changes is strong and following our discussions at the conference we have now been invited for further consultations by a number of local authorities and county councils.” Among its current contracts, Message4it teamed up with the Galpharm Stadium to transmit club offers, news and information to any Bluetooth-enabled phone left switched on within 100 metres of the stadium or the town centre Sporting Pride shop.
‘Workers value flexibility’ EMPLOYERS are taking a more flexible approach to recruitment, said a Huddersfield consultant. Julie Sykes, who runs JCAS Human Resource Consultancy at Shepley, said the increasingly uncertain economic climate had put employment issues under the microscope. Cost-conscious companies were increasingly considering options such as employing people on fixed term contracts or recruiting agency workers – with the trend driven by economic slowdown and ever more burdensome employment legislation. Said Julie: “There is a lot of legislation out there, which makes employers
in small businesses nervous. As a result, many businesses have been looking more carefully before returning to recruitment.” Companies were also considering ways to retain valued staff, she said. “If people want more flexible hours, companies are becoming more amenable to that request,” said Julie. “It is all being driven by the recruitment market. “There is a greater appreciation of the fact that pay is not the only thing that matters to an employee. Holidays, working hours and working conditions are also important. “For instance, I get quite a lot of
feedback from companies that find they get more from their workers if they can be accommodated when it comes to flexible hours.” Julie said: “Smaller firms have not been used to looking at ways of resolving these issues. I see a lot of small firms now looking for ways to keep their staff.” Before setting up JCAS, Julie worked for Deighton-based chemical firm Syngenta and its forerunner firms for 15 years with 10 years in human resources. Now she works with clients as varied as engineering firms law practices and doctors’ surgeries.
A COMPANY supplying compressed air equipment is helping a foundry increase production and cut costs. Wakefield firm Thorite, which has a branch in Huddersfield, has provided a new compressor to Halifax-based Hargreaves Foundry, which makes bespoke iron castings Hargreaves Foundry uses compressed air in a variety of ways – for spray painting, shot blasting and powering air tools.
charter within the first six months may claim a refund of up to a month’s service fee. The move comes as Cattles introduces new products, including b r i d g i n g f i n a n c e, payroll services and a small firms loan guarantee.
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10
July, 2008
KIRKLEES BUSINESS NEWS
ON THE MOVE
Accountants ready to lead
A HUDDERSFIELD businesswoman has joined the board of Bradford-based national church and home insurance company Congregational & General. Judith Cork, who runs Judith Cork Consulting, has been named as a non-executive along with Martin Clarke, who is executive director of financial risk at the Pension Protection Fund and a former director of Co-operative Financial Services. Both are pictured above. Ms Cork is a strategic marketing expert and includes top level roles at Sun Alliance and HBOS among her previous experience. Congregational & General is one of the country’s leading insurers of homes and churches with more than £9bn household assets and almost £5bn church assets covered in the UK.
To the rescue
MALCOLM Phillips has been appointed chairman of Huddersfield-based Britannia Rescue. Mr Philips (pictured) brings a wealth of industry experience to the role. His responsibilities will include overseeing and developing the COBRA network of road rescue agents, building the business and advising the management team. M r P h i l l i p s wa s formerly group chief executive of the Civil Service Motoring Association for three
A NEW team is in place at West Yorkshire Society of Chartered Accountants. Merryck Lowe, a managing director and head of dispute, analysis and forensics with Alvarez & Marsal, has been elected chairman in succession to Angela Riley. Mr Lowe said his focus for his year as president would be to increase recognition of chartered accountants as the “drivers of change”. Mr Lowe has worked with privately-owned and private equity-funded businesses and listed companies operating from the USA, the UK, the Netherlands, Germany, France and China across a wide range of industry sectors, Before joining A&M, he was a partner with PKF (UK) LLP. He has also held senior management posts with the forensic services business of Ernst & Young. Among other officials elected, Michael Freedman takes up the role of deputy president with Tim Parr as vice-president for
Director in post
■ OFFICE HOLDERS: vice-president Tim Parr (left), of Baker Tilly; president Merryck Lowe (centre) of Alvarez & Marsal; and deputy president Michael Freedman, of Ford Campbell Freedman
2008-9. Mr Freedman is business advisory partner in the Leeds office of Ford Campbell Freedman. He is chairman or director of several local companies and advises privately-held firms. Mr Parr is a tax partner at Baker Tilly, working with clients
in Leeds and Keighley. He qualified in 1985 and worked for two of the Big Six firms before joining Clark Whitehill Josolyne – later Horwath Clark Whitehill (Yorkshire). As senior partner, he led the firm in its merger with Baker Tilly earlier this year.
Julie’s with Skipton team
years. Before that, he was chief executive of Britannia Rescue for eight years. He previously worked in senior roles for a number of blue chip financial services and management consultancy firms.
JULIE Cook has been appointed by Skipton Financial Services as a financial adviser specialising in investments and inheritance tax planning. She is based at the Huddersfield branch of Skipton Building Society and joins the existing team of Adrian Bashworth and John Riley-Dibb, who also advise clients in the Huddersfield
area. Ms Cook (right), who lives in Halifax, joined Skipton Financial Services in 2005 and was previously financial adviser at its Cleckheaton branch. She has a diploma in financial planning, lives in Halifax with her partner Chris and daughter Sophie.
Cherry takes a plum job with FSB SMALL business chiefs have appointed a new policy chairman to fight for their interests in Yorkshire and Humber. Sheffield businessman, Tony Cherry (right), 43, was previously chairman of the Federation of Small Businesses Yorkshire and Humber policy unit between 2000 and 2004. Mr Cherry, who is also chairman of the Sheffield-based FSB South and East Yorkshire region, succeeds
Leeds businessman Chris Glen. Mr Glen has stepped down to focus on his business interests and role as the FSB national transport chairman. Mr Cherry, a national director of the FSB, said: “A main focus for the FSB during the next 12 months will be our Keep Trade Local Campaign to encourage local companies and individuals to place business with local independent enterprises.”
Technical manager joins Ravensthorpe firm Sharon Munt has been appointed managing director of chartered acocuntancy firm Rogers & Co, based at Honley. Ms Munt, pictured with proprietor Ashley Barrowclough, joined the 20-strong firm seven years ago as an audit senior and progressed to account manager before taking up her new role. Ms Munt was born in Dewsbury, but now lives in Meltham.
LIAM Kane has been appointed by the Royal Bank of Scotland as a new regional director for Yo r k s h i r e a n d t h e north-east. Mr Kane (above) joins the commercial banking team in succession to Mike Needham, who has moved to a new role as head of the bank’s structured debt solutions operation in the north. In his new role, Mr Kane takes responsibility for 15 commercial banking centres throughout Yo r k s h i r e a n d t h e north-east. The centres provide finance for comp a n i e s w i t h a n nu a l turnover between £1m and £25m. Yorkshire-born Mr Kane has been with RBS for 20 years. He began his career in Yorkshire with NatWest Commercial Banking and went on to work in corporate banking.
DR Stephan Menzer has joined Ravensthorpe company Chem Resist as technical manager. Dr Menzer (pictured), 46, was born in Dortmund and came to Britain in 1993 to study at Imperial College of Science, Technology and medicine, where he gained a degree in chemistry and chemical engineering with a PhD in organic structural chemistry.
Dr Menzer, who was on the coaching staff of the German Yachting Association, is married with two children. Chem Resist has more than 40 years’ experience in making and installing chemical process plant and chemical storage tanks for customers including GlaxoSmithKline, Kodak, Agfa and Thames Water.
Direct to Wilby INSURANCE broker and risk management fir m Wilby Ltd has appointed Neil Kendall as associate director. Mr Kendall (above) joins the Halifax-based company with more than 30 years experience in the insurance industry and will bring a wealth of knowledge to the team. Wilby Ltd, which has been established since 1984, employs more than 40 people at its Gordon House headquarters.
11
July, 2008
KIRKLEES BUSINESS NEWS
Katie’s clean sweep COMPUTER keyboards and telephones are being targeted in the war against workplace infection. A Huddersfield woman has joined the battle to beat the bugs that can contaminate computers, telephones and other office equipment to spread micro-organisms ranging from influenze to MRSA, C-Difficile and E.Coli. Former pharmaceutical sales representative Katie Hastelow has set up BugBear Busters to provide a cleaning service for workstations in GPs’ surgeries, hospitals, schools and commercial premises. She said: “You’d probably be reluctant to shake hands with someone you knew hadn’t washed their hands after going to the toilet yet most of us don’t think twice about sharing telephones and keyboards in the workplace. “Recent research carried out at the University of Arizona found that typical workstations contain nearly 400 times more bacteria than toilets – which has the potential to do more than put us of our mid-morning tea and biscuits! “Contaminated surfaces also play a significant role in the spread of micro-organisms – from the common cold to MRSA, C-Difficile and E.Coli.” Katie originally set up BugBear Busters to provide specialist cleaning services to the healthcare sector – following concerns about infections on hospital wards. An increasing reliance on technology to store patient records means computers are often used by many people only feet away from patients.
College celebrates learning
■ KEY WORK: Katie Hastelow (left) and daughter Sophie Hastelow, of BugBear Busters
But she said: “With growing awareness of the dangers of cross-contamination, demand for our services is increasing and now we offer specialist disinfection of keyboards, telephones and other IT equipment to a wide range of businesses. “As well as creating a more pleasant work environment, regularly disinfecting IT equipment delivers a real economic benefit thanks to reduced staff illness due to cross infection.” The service covers everything from computer screens and keyboards, laptops and telephones to printers and fax machines and even children’s toy boxes in reception. Katie, who lives at Almondbury, said: “We get a lot of staff asking us to promote our service to their employers Any business where several people are using the same equipment can benefit.
“Disinfection has been shown to reduce bacteria levels by 99%. You simply cannot achieve that level of hygiene through cleaning with ordinary soap and water or wiping equipment over with a dry cloth.” Katie, who is supported by her daughter, Sophie in the venture, launched Bugbear Busters after more than 15 years working as a pharmaceutical “rep”. She said: “I was offered a redundancy package last year and it seemed to be ridiculous not to use the contacts and experience I had developed over the years.” Business support group Business Link has helped Katie draw up a strategy for her new company while marketing support has come from Slaithwaite-based Pigs & Bees Creative Marketing.
■ CUP WINNER: Apprentive of the Year David Moorhouse (centre) with Huddersfield MP Barry Sheerman (right) with David Todhunter (left), chief executive of Brighouse-based KITS, at the training company’s award ceremony
MP promotes ‘learning route’ AWARD-winning apprentices were urged to “never stop learning” at a prize giving ceremony. Huddersfield MP Barry Sheerman made the plea when he presented awards at the Kirkdale Industrial Training Ser vices apprentice prize presentation held at the Galpharm Stadium in Huddersfield. Award were presented to 80 top achievers on KITS’ engineering
and motor vehicle apprenticeship programmes. Guests also saw a display of apprentices’ work. David Moorhouse of air conditioning equipment firm TEV Ltd in Brighouse was named KITS Apprentice of the Year for his high level of work and dedication. Mr Sheerman said: “I am proud of Huddersfield and proud of its history, a history which has been built on the strength of individual
skills. We need to drive up these skills and the apprenticeship programme delivered by KITS is a fantastic qualification.” Alan Jagger, chairman of Brighouse-based KITS, also pointed to the long-established relationships with local employers which ensured the sort of effective training being demanded by educationalists concerned about post school learning in the UK.
STUDENTS at Dewsbury College took part in the UK’s largest festival of learning to mark National Adult Learners’ Week. The college celebrated the achievements of 80 adult learners who completed a wide range of courses, including ones in literacy, IT skills and childcare. Adult Learners’ Week took “happiness” as its theme this year – and students created everything from poems to complication CDs on to express their happiness in achieving success. As well as offering a range of courses for adult learners, Dewsbury College works with organisations across Kirklees to run courses in libraries, children’s centres and workplaces. Tina Boon, senior tutor for Dewsbury College’s Skills for Life department, said: “We have adult learners taking part in a wide spectrum of courses in almost every department in the college and this is about celebrating their success. “We have an excellent range of courses and the quality of teaching and learning is exceptionally high. We have really high progression and student satisfaction rates and it’s that excellent provision which attracts students to the college.” A marquee was set up outside Dewsbury Town Hall with stalls offering information and guidance on adult learning and work opportunities in the area.
■ NEW NETWORK: Jill Hague (left), head of commercial for HSBC, with Etta Cohen, of networking group Forward Ladies
Forward march
BANKING giant HSBC has become a sponsor of Yorkshire-based women’s business networking group Forward Ladies. The partnership, which is funded through the bank’s Women in Business programme, follows a Government report which highlighted the importance of women’s enterprise and announced several steps designed to support businesswomen in achieving their potential. A quarter of UK businesses are female-owned – but it is estimated that if UK women were as enterprising as their US counterparts,
there would be a further 750,000 businesses headed by women. HSBC head of commercial, Jill Hague, who secured the funding for Forward Ladies, said: “A new government-funded Women’s Investment Fund will be used to provide more mentoring support, a women’s centre of expertise, a full media campaign and a website. “HSBC and Forward Ladies are mirroring those initiatives by offering high-calibre training events based on the bespoke women’s development programme undertaken by HSBC managers.”
12 Sherwood Coatings, industrial finishing specialist marks 50 years in Brighouse July, 2008
KIRKLEES BUSINESS NEWS
ADVERTISEMENT FEATURE
A LOCAL industrial finishing specialist, Sherwood Coatings, is currently marking 50 years in Brighouse. Based at Sherwood Road, within the Armytage Road Industrial Estate, Sherwood Coatings offers a range of powder coating and wet spraying services and in recent years has diversified into other related areas to meet customer requirements and offer a flexible service. Run by brothers Neil and Sean Illingworth, the business was originally started by their grandfather George in 1952 and carried on by their parents David and Carol. The business has been based in Brighouse since 1958. Neil and Sean started helping out at the family business on Saturday mornings as teenagers and in recent years have taken over the full running and future development of the business. Specialising in wet painting and powder coating, the business has diversified to include the painting of plastics, wood etc for sign companies, display and exhibition work, catering and audio/sound equipment. Neil said: “Because the range of colours we use
is now so great, our work has diversified in recent times. We have recently completed work on the new science block at Milton Keynes University and created large lettering for display purposes at Centre Court, Wimbledon. We have also worked for Carlsberg and also for top fashion designer Paul Smith, and are being asked to carry out repair/renovation work on sites all over the country.’’ The powder coating side of the business is available for gates, signs, display equipment, shutters, aluminium extrusions etc. With two large ovens and custom colour matching, Sherwood Coatings can offer this service for both small components and large items. Customers include banks, building societies and supermarkets. The other arm of the business, wet spraying, is used for all types of metal components and plastics. A back spraying service is offered and wood, MDF and glass can also be sprayed. Other specialities include translucent coloured effects and 'mirror finish' paint for plastic. In more recent years Sherwood Coatings has begun to sub-contract out to other local special-
Jonathan Higson painting a sign fascia
SPECIALISTS IN ALL ASPECTS OF INDUSTRIAL FINISHING
With over 50 years of paint application history, we have gained a wealth of experience of various substrates and application techniques. We can powder coat anything from small components to railings and gates, signs, display equipment, shutter parts, aluminium extrusions etc. We started sub contracting in the 1980’s for some of our customers. This includes manufacturing, powder coating and fitting of items such as handrails, balconies etc. We can also offer CNC punching and laser work if required.
Brothers Sean and Neil Illingworth (left) pictured outside Sherwood Coatings with other members of the team
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July, 2008
KIRKLEES BUSINESS NEWS ADVERTISEMENT FEATURE
Range of specialist services offered across the UK
Appointments Extra
Manager beds in James Oliver at work wet spraying some MDF panels ists for the manufacture of wood, plastic and metal products. This allows Sherwood to offer a complete service from ordering to delivery. Conveniently situated next to the M62, Sherwood Coatings has built up a reputation for quality, service and a fast turnaround of items, sometimes in a few hours. Neil and Sean believe the key to their success is their ability and
flexibility to respond to customer requirements. Sherwood Coatings is currently working towards achieving ISO9001:2000 registration, an internationally recognised quality standard. For more information on the services offered, take a look at the website www.sherwoodcoatings.co.uk or ring 01484 710137.
MALCOLM Marsden has been appointed group operations manager for Liversedge-based luxury memory foam mattress manufacturer Komfi . Mr Marsden (pictured) was previously process manager at Leeds-based Harrison Beds. Before that, he spent 25 years working with the Silentnight Group, where he held a variety of management and production posts. Leeds-born Mr Marsden will be responsible for streamlining Komfi’s manufacturing operations to increase capacity. Komfi is a division of the GNG Group, which makes and distributes of a wide range of foam-based products. Komfi has 35 people and annual sales of £4.5m.
Improve adviser Sean Illingworth spraying steel poles
APPLIED METAL TECHNOLOGY PROUD TO SUPPORT SHERWOOD COATINGS WE ARE A SERVICE PROVIDER FOR THOSE WHO NEED TO FIND SOLUTIONS TO THEIR SHEET METAL REQUIREMENT PROBLEMS WE WORK VERY CLOSELY WITH A WHOLE VARIETY OF CLIENTS IN MANY DIVERSE INDUSTRIES OFFERING HELP AND ADVICE FROM EARLY DESIGN STAGE THROUGH TO PRODUCTION AND DELIVERY
TEL 0113 2793708 FAX 0113 2793816
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FOOD and drink sector skills council Improve has appointed Rachael Owen as skills development adviser. Ms Owen (pictured), 29, who lives in Hull, takes reponsibility for York-based Improve’s careers information service to promote the benefits of learning and provide potential employees with information about jobs and qualifications. She will also oversee initiatives with schools.
Ms Owen joins Improve after two years with Business Link Humber as a sector skills manager working as part of the Train to Gain brokerage service. Before that, she worked as the Learning and Skills Council in Humber as a contract advisor for the Employer Training Pilot and spent four years at Hull College as an IT training provider.
Regional posting EXECUTIVE recruitment firm Stark Brooks has appointed Mark Gardiner to head its Yorkshire operations. Mr Gardiner (pictured) takes responsibility for the strategic growth of the firm in the north-east and East Midlands while also overseeing media, web and public relations operations across the group. Stark Brooks has developed its list of blue chip clients, which includes Arla Foods, Wolseley Centres and GE Money.
13 Tips to combat that credit crunch KIRKLEES firms have been handed a listr of top tips to help them cope with the credit crunch. The advice comes from Merryck Lowe, president of West Yorkshire Society of Chartered Accountants. The advice comprises: Put cashflow and financing on the agenda for every management meeting Regularly update cashflow forecasts If there is a conflict between profitability and cashflow, take the cashflow option If you have a term loan or overdraft, be aware of any covenants and constantly monitor how close you are to breaching them Prepare thoroughly if a review is coming up on any of your financing facilities If limits might be threatened “think the unthinkable” regarding the sale of assets Talk to current financiers before you get into difficulties. Otherwise you devalue future forecasts Make sure that all types and sources of finance have been fully considered Invest time talking to new sources of finance. You might need them if your current providers prove difficult If you are “cash rich” draw up a list of ways you could use surplus cash for the longer term benefit of the business Said Mr Lowe: “Businesses must keep a close eye on current and future financing while credit is tight. “It is no good putting your head in the sand. These 10 tips all represent sound business advice, but the most important is the first one – to put the issue on the agenda at every management meeting and do not let it out of your sight.”
14
July, 2008
KIRKLEES BUSINESS NEWS
Artistic effort
TECH TALK
TWO members of Huddersfield Town Centre Partnership have joined forces to benefit both businesses. Sandra Babbings, managing director of occupational health and fitness business Prohms Ltd commissioned fellow HTCP member Mark Longbottom, of Linthwaite-based design58, to produce bespoke artwork for her new premises at Willow Lodge, Penistone. The artwork has been inspired by the local landscape and aims to provide both a calming and relaxing atmosphere for visitors and staff in the building. Mark has delivered the first of the canvases and is now working on additional artwork for the boardroom and reception areas. Sandra said: “The artwork is aesthetically pleasing and delivers the purpose that was intended – in that the rooms needed some visual stimulation as the walls were quite empty in there before. “As we intend to use the facilities at Willow Lodge to host events and seminars, the rooms need to be interesting, colourful and inviting. “I think the work done by Mark really gives the rooms that finishing touch.” Mark’s company provides services including website design, graphic design, photography and bespoke artwork.
Roger Pearson
Knowledge is power HE abbreviation IT is short for T Information Technology – but while information can transform your busi-
ness from good to great, this benefit is often lost where too much emphasis is placed on the technology. Eminent philosopher and scientist Sir Francis Bacon knew that ‘knowledge is power’ as early as the 16th century – and 400 years later it’s just as true, if not more so. Using today’s email and internet technologies, accessing and distributing information is so easy and we’ve all played the “I can’t get anything done because of the 10, 100, 500 emails in my inbox” card. But information is not the same thing as knowledge: information can only contribute to knowledge if you can see the wood for the trees. In this situation, the IT systems above can be your greatest ally or your worst enemy. Well-designed and well-managed IT systems are the solution. Information systems can help businesses identify and monitor the snippets of information (key performance indicators) which indicate the health of a business. Where do I start? By focusing on the handful of measures that encapsulate the day by day performance of the business. This is very often the difficult bit. For a retail operation that might be the number of shoppers, average value of purchases and percentage of repeat business. Once those measures are known, the next step is to determine how regularly these need to be monitored. The number of calls waiting at a call centre will vary minute by minute, whereas the value of unpaid bills for a professional services firm may only need reviewing once per month. Having identified the key performance indicators, and how they should be monitored, IT systems can then do what they are good at – processing large volumes of information to help provide knowledge: Data – I had 2000 customers this month. Knowledge – that’s a 5% increase on last month so that aspect of my business is improving. Many businesses are now using virtual “dashboards” to illustrate in a graphical form their key performance indicators. A car dashboard has simple dials and displays for the important information about the health of the car – it’s speed, oil pressure, miles to empty fuel tank, along with useful information for the driver (time, outside temperature, trip mileage). It also displays warnings if a problem is detected (windscreen washer empty) or certain action is required (18,000 mile service due). In the same way, a good business dashboard can provide the same information about company health – profit last month and year to date, cashflow, new sales today and this week. It can also provide useful “driver” information such as business news headlines and weather forecast. Warnings can be generated if, say bank balances reach pre-defined limits, or calls to the call centre are waiting more than one minute, and reminders can be generated for VAT returns or monthly sales reports. Most businesses will have access to all of this information somewehere. Good use of IT can make these “special” trees stand out from the wood. Roger Pearson is a project manager at P2 Technologies Ltd, Lockwood
■ PICTURE THIS: Prohms managing director Sandra Babbings has commissioned Mark Longbottom, of design58, to produce bespoke artwork for her new premises in Penistone
Company prospers with new direction
A BOOKBINDING business has opened a new chapter after being rescued from the brink. Riley Dunn & Wilson seemed to have reached the end of its story after 100 years when the company called in the administrators in March last year and began laying off staff at its premises in Huddersfield and Falkirk, Scotland. However, in May last year the company and its assets were bought by Charles Dunn, grandson of one of the founders, and his business partner Jeremy Mills. Less than a year on, the company is back in the black, taking on new staff and investing in new plant to seize on opportunities for growth. It has bought a new digital press to give it a printing capability for the first time as well as acquiring a new binding equipment. Said Mr Mills: “Although we still retain traditional craft bookbinding skills, we are modernising and taking the company into new areas. “The business is built on short-run hard-
■ PRINT RUN: Jeremy Mills, of printing and bookibinding business Riley Dunn & Wilson, which has offices at Huddersfield and Falkirk, Scotland
back binding of various kinds – the core clients being libraries and academic institutions who need antique or out-of-print books preserving or publications such as scientific journals bringing together in bound volumes. “Before, we could bind. Now we can design, typeset, print, bind, publish and market what we produce.” The transformation in fortunes at Riley Dunn & Wilson has involved decisive action to improve efficiency, cut central overheads, shed some unprofitable areas and identify new sources of revenue.
The Falkirk operation was transferred to a modern purpose-designed factory to reduce floorspace from 52,000sq ft to 15,000sq ft. The 26,000sq ft premises at Red Doles Lane, off Leeds Road, Huddersfield, has been retained and business is growing rapidly. Staffing levels were cut from 138 to 57 under the old company – but the new owners are recruiting again with 85 people now employed across both sides. The company is on course for annual sales of £2.4m and expected profits of about £200,000 after many years of losses.
Airea adds volume to sales A COMPANY in Huddersfield making portable offices has landed a second order from banking giant Lloyds TSB. Volume Products Ltd, based at Colne Road, Chapel Hill, will provide private work areas, resource rooms and meeting areas for the bank’s Scottish Widows call centre in Edinburgh, The deal follows Volume’s success in providing its Airea mobile office for a trial period at the Edinburgh site. Airea can be assembled by two people in
half an hour to provide a room complete with screens, desks and chairs, lighting, hidden power cabling and cabinets for photocopiers, printers, shredders, fax and post. Volume managing director director Mark Partridge said: “The response to our first installation was so positive that Lloyds TSB is now in the process of rolling the concept out to other floors in the same building. “Office design is moving forward. It is
now recognised that open plan environments need some degree of privacy for meetings, business conversations and quiet working. There is also a need to reduce the clutter and noise caused by printers, photocopiers, shredders and so on.” Lloyds TSB has commissioned Volume Products to help create private “break out” areas – by supplying screening and sliding doors to create areas where employees can relax and enjoy refreshments.
July, 2008
KIRKLEES BUSINESS NEWS
CITY TALK
Simon Kaye
It will pay to be patient HE financial sector has spent the last T nine months coughing all over the rest of the market, so it is no surprise to
see the wider economy catching a cold. Recovery is likely to remain slow and although the threat of financial collapse has been averted, the oil price has continued to hit new records, presenting a two-pronged threat to the global economy. The rise is akin to a global tax increase with a direct impact on consumers, whose income available for other purposes is squeezed, and companies, which face costs they may not be able to pass on. The second consequence is to complicate the central bank’s response to slowing growth and the credit crisis, since the call for more stimulative policies is in contradiction to their commitments to keep inflation under control at low levels. For the first time in over two decades, the soothing balm of lower interest rates is not immediately available to heal the pain when economies trip up. There are several positive factors to help moderate this painful adjustment process. Emerging markets continue to grow rapidly and represent a larger proportion of the world economy than in past cycles. The US has enacted a tax cut that will help to deaden the impact of the oil price rise this summer and the cuts in US and UK interest rates and other housing-related measures should begin to take effect by 2009. Furthermore, economic growth may be slowing but it remains positive even in the worst affected western economies. The risk appears to be a slower than normal upturn more than a steeper than expected downturn. The current situation, although likely to show some parallels with previous periods of stagflation – above target inflation alongside below target growth – appears less severe than the 1970s. Labour markets are more flexible, reducing the risk of a price-wage inflationary spiral. Globalisation means competitive pressures on companies are greater, constraining their ability to pass on cost increases. Nevertheless, an environment of persistent inflation pressures and modest economic growth has messages for investment strategy. Investors are likely to need more inflation insurance than in recent years, via index-linked bonds and exposure to assets such as equities, property and commodities, with conventional government bonds appearing to offer little protection against the risks of higher inflation. The prospects for equity markets will be constrained by a possibly weak economic upturn, with profits squeezed by weak pricing power as well as rising costs. In the absence of an about turn in the oil market money seems likely to continue to flow to regions and companies that can show above average growth without undue dependence upon the economic cycle. This suggests maintaining weightings in emerging markets and growing, non-cyclical equity sectors, as well as index-linked government bonds. The worst may have passed in terms of investor fear but patience is likely to be required before there is a material acceleration of growth, capable of lifting the values of the full range of risky assets. Simon Kaye is Divisional Director, Rensburg Sheppards Investment Management
Russian links to local firms HUDDERSFIELD is spearheading a drive to boost trading links with Russia. The town’s university is organising a major national conference, Doing Business in Russia, to help British firms get a foothold in an emerging market which earned UK companies £2.8bn in export sales last year. The day-long event is being organised by the university’s Russian British Business Centre, which was set up to foster links between Yorkshire firms and the former Soviet state. The conference, to be held on Friday, June 20, at the Galpharm Stadium, has attracted a dozen expert speakers from organisations including the Government’s export promotions arm UK Trade and Investment, the Confederation of British Industry and the British Embassy in Moscow. Lawyers specialising in aspects of Russian law and companies already trading with Russia are also scheduled to speak at the event, which will conclude with round table discussions and face-to-face talks with the experts. Topics covered will include recruitment and labour markets, tax planning and legal issues, investment in Russia, freight and customs and opportunities presented by Russia’s hosting of the 2014 Winter Olympics at Sochi. Russian-born Dr Evgeny Polyakov, centre head and a senior lecturer in business strategy, said the calibre of speakers at the conference underlined the pulling power of Huddersfield University and the progress of its Russian British Centre since it was formed more than a year ago. “ T h e r e a r e s e v e r a l u n iversity-based business centres,
■ EASTERN EXPERT: Dr Evgeny Polyakov, head of the Russian British Business Centre at Huddersfield University, is fostering stronger ties with the fast-growing Russian economy
but they are all academic and research focused,” he said. “We have established a centre which is more business-minded and able to offer consultancy and advice as well as place Russian students in UK firms.” Dr Polyakov said: “A lot of companies are looking to sell into Russia in the short term and eventually set up manufacturing bases there in the longer term. They see Russia as a massive opportunity – and Russia is hitting the headlines.” He said: “The expansion and m o d e r n i s at i o n o f Ru s s i a n industry – including aerospace, automotive, engineering, mining,
energy and construction – represents a major opportunity for UK firms.” Dr Polyakov said British firms pursuing markets in Russia were advised to register with UK Trade and Investment, take advantage of advisory services, undertake solid market research and look for a Russian partner with local knowledge. Said Dr Polyakov: “One South Yorkshire company producing alloy wheels and carrying out tuning for expensive cars has already got two partners in Russia and things are looking very encouraging. We are also working with a Nottingham firm producing software for vehicle transmissions.” Dr Polyakov, who has a masters degree in international business and a PhD from Brunel University, joined Huddersfield University in 2004 as a lecturer in business strategy as well as markets and project management. Through his work, the business centre has already formed partnerships with the Chamber of Commerce and Industry for Rostov-on-Don, the Urals State University, Sochi State University of Hospitality and Recreation and Moscow State University. The centre offers consultancy, corporate training and seminars, business-to-business and business-to-academic events, access to post-graduate students from Russia to help with projects and support in fostering links. It also runs courses on cultural awareness and etiquette. For details of the Doing Business in Russia conference visit w w w. h u d . a c . u k / r u s s i a ncentre.htm or email rbbc@hud.ac.uk
Lawyers offer Sharia compliant services A KIRKLEES law firm has introduced a specialist will writing and probate service which complies with Sharia Law while remaining fully compliant with English legislation. Hellewell, Pasley & Brewer, which has offices in Dewsbury, Mirfield and Birstall, has appointed solicitor Sofia Javed to head the service. She holds a Master in Law degree and is a member of the North Kirklees Inter-Faith Council. She said: “I’m very pleased to be associated with this latest initiative. We are one of only a very small number of practices nation-
wide that are skilled and qualified to offer this service and, as such, we anticipate it will prove to be of great value to the Muslim community throughout our region as well as the North of England in general.” Sofia, who joined the practice last November, said: “The whole basis of our work will be oriented towards preparing wills on behalf of clients which will satisfy legal and religious needs in a sympathetic and understanding manner, in accordance with the teachings of the Quran. “We will prepare wills which comply fully with English Law,
which is essential for them to be both recognised and lawful. These will also incorporate the various clauses and requirements specified under Sharia Law to ensure that the relevant chapters in the Quran are recognised and followed.” Sofia, who speaks Urdu, Punjabi and English and holds regular legal surgeries in Ravensthorpe and Thornhill, said: “I believe that the preparation of wills of this nature will be tremendously beneficial to all Muslims in the region and will offer a great deal of peace of mind.”
15 Supplier standard for firm A COLNE Valley design firm has joined a list of of outstanding suppliers. The Design Mechanics, based at Marsden, has attained the full Suppliers Quality Assured Standard on an internet database created by regional development agency Yorkshire Forward and Business Link Yorkshire to help match small and start-up businesses with sources of expertise. The Design Mechanics, which was set up in 2006 by directors Stewart Leahy and Dave Pannell and provides design and print services, is now listed on the database at www.yhsuppliers.co.uk – providing a potential boost to its business. Creative director Mr Pannell said: “Both Stewart and I started out as sole traders. As a result, we understand just how tight things are at the beginning. “To compete with the bigger companies, a new business start-up needs good marketing advice and really professional design at the lowest possible cost. At The Design Mechanics, we can provide just that.” Business Link Yorkshire aims to encourage all suppliers of specialist business-to-business services to register on the database for a chance to provide world-class support for the region’s new and growing businesses. The Design Mechanics employs 10 staff at premises in Marsden and Meltham and attended three BNI business networking groups meeting in Huddersfield, Cleckheaton and Outlane.
Archer is on target PROPERTY agency Sanderson Weatherall has appointed Martin Archer as finance director at its head office in Leeds. Mr Archer joins the firm from Shipley -ased architects and engineers The Robinson Design Group. Mr Archer takes full responsibility for Sanderson Weatherall’s financial operations across the office network.
16
July, 2008
KIRKLEES BUSINESS NEWS
‘Don’t cut back on marketing’ KIRKLEES firms have been urged to maintain their spending on marketing and advertising in the face of the current business downturn. Andy Earnshaw, Huddersfield-based chairman for the Mid Yorkshire branch of the Chartered Institute of Marketing, said: “There’s little doubt that it’s a tough time for businesses right now. “But cutting budgets now will only be profitable in the short term and – ultimately – the brand or company will emerge much weaker when the business cycle takes an upturn, as it surely will.” Mr Earnshaw said many firms which had been set up in recent years had known nothing but growth and prosperity. He added: “Our politicians are fond of reminding us that the country has seen an unprecedented 15 years of growth – the bust and boom of the 70s and 80s being a thing of the past. “The result is that we now have many business bosses and leaders who have never had to deal with a downturn in markets.” Mr Earnshaw said major brands already understood the importance of maintaining investment in marketing communications as a percentage of total spend in the sector during a downturn. He said: “The same principle is just as true for smaller regional brands and all businesses, whether in retailing, manufacturing or the services sectors. “Although it may look tempting in the short-term for companies to cut their marketing spend, this can be dangerously misleading. The mid-to-longer term business harm will not at first be noticed but it will have considerable long-term effects. Those that cut their budgets relative to competitors are at greater risk of a higher loss of market share.” He said: “It’s all about making sure you give the consumer what they want, when and how they want it. And all at the right price. Stick to those principals and your business is more likely to weather the current downturn and come
Look smart! A COMPANY providing period costumes has come bang up to date with its latest acquisition. Colne Valley firm B Authentic has taken over the stock of Brighouse-based evening dress hire firm Bello Vita – and transferred more than 300 ball gowns and tuxedos to its Milnsbridge premises. B Authentic already has a massive collection of outfits for fancy dress balls. The firm lays claim to being the North’s biggest “dressing up box”, boasting more than 10,000 outfits spanning every period of history from the Middle Ages to the Swinging Sixties. The costumes – either originals or authentic reproductions – are in demand from amateur drama groups, TV production companies, schools and museums, as well as individuals attending themed parties, murder mystery events and corporate get-togethers. The firm was based in a Cleckheaton mill for 40 years before moving to Milnsbridge in April last year following its purchase by partners Voirrey McDonald and John Whitworth.
Lee on march into business FORMER soldier Lee Marsden is following his father’s footsteps by venturing into business. Lee is the son of well-known Huddersfield businessman Joe Marsden, who along with Lee’s uncle Johnny built up the Johnny’s nightclub, Huddersfield Hotel, Palace Bar and Rosemary Lane Bistro in the town centre. After selling the complex in 2003, the brothers turned their energies to establishing The Huddersfield Lodge at Beastmarket as well as developing other property for rent. Now Lee, 35, has demonstrated his own entrepreneurial flair by setting up Huddersfield Contracts Ltd – in offices leased from Johnny – to carry out construction work, repairs and maintenance and property management for a string of customers. Lee, who lives at Slaithwaite, formed the company a year ago, but only began trading last July after working at The Huddersfield Lodge full time. He said: “I left school in 1999 and joined the Royal Engineers where I took a two-year apprenticeship in carpentry and joinery. I had almost 10 years with the Royal Engineers building all sorts of things. “When I left the army, I helped Joe and Johnny develop some of
■ IN BUSINESS: Lee Marsden pictured outside his new office
their properties, but I have always wanted to work for myself.” Lee has been able to draw on a range of sub-contractors through contacts and customers at The Huddersfield Lodge. That means he can provide teams to work for clients anywhere in the UK – from Almondbury to Aberdeen – on offices, shopping centres and flats. Lee has joined the Huddersfield
Town Centre Partnership to benefit from networking with other members and has also signed up to Kirklees Build, a group providing support for construction sector businesses across the district. He said: “The credit crunch is not affecting me in any way. There is quite a lot of work, partly because larger companies leaving smaller contracts to focus on bigger ones.”
UNIVERSITY VIEW WIlma Teviotdale
High priority NGAGING employers with uniE versities and other providers of higher education has been climbing
up the government’s agenda for some time and is now an important priority. The widely publicised Leitch Report has emphasised the benefits to all concerned: education providers; employers; and their current and potential employees. Many forms of employer engagement exist – ranging from employers’ input as advisors on course design, course development and assessment to full-blown engagement with education being provided in the workplace and shared responsibility for the teaching, learning and assessment process. It is appropriate for this wide range of approaches to be available to suit the requirements and circumstances of employers, large and small. In highly competitive business environments, providing higher education at “point of need” in the workplace offers an effic i e n t , e d u c at i o n a l ly e ff e c t ive a n d cost-effective model. This can be far from simple in practice and does require careful planning to implement properly with a close working relationship between the university and the employer absolutely essential. Understanding each other’s views and “cultures” with regular communication will build up the trust that is required to sustain and develop the relationship. There will be times when ‘things go wrong’ but having developed a shared understanding of what is being achieved will provide a ready willingness from all parties to resolve any issues speedily. The University of Huddersfield Business School has developed a degree programme with First Direct, a major UK bank, at its head office in Leeds and has been delivering the foundation degree for contact centre staff there since 2006. First Direct’s staff are able to study flexibly with face-to-face tuition with on-line and other support from university staff. First Direct’s staff enrolled on the programme recently visited the university to help emphasise their status as students and give them an opportunity to see the “behind the scenes” university support staff as well as meet the university’s Vice Chancellor, Professor Bob Cryan. Prof Cryan also awarded employees who had excelled on the programme with prizes for their outstanding work. A senior member of First Direct’s management also joined the visit and gave an interesting and insightful presentation on First Direct’s work to university staff and First Direct employees on the degree programme. The relationship between the university and First Direct is now well developed and seen to be for the longer term. Both parties have seen benefits to their staff whether as lecturers or students and what has developed is seen as relevant and appropriate to the circumstances. The more successful models of employer engagement which exist are the ones where all parties work closely together in a manner appropriate to needs. d. Wilma Teviotdale is head of the Department of Accountancy at the University of Huddersfield
July, 2008
KIRKLEES BUSINESS NEWS
New firms line up for top award
EMPLOYERS' BRIEFING Neil Wilson
Firms must be flexible HE Department for Business EnterT prise and Regulatory Reform has announced that the Government has
accepted an independent review into flexible working and will press ahead with plans to give over 4.5m parents in the UK further increased rights to request flexible working. The rights will soon extend to the parents of older children; it is currently only parents of young and disabled children who may make such a request. It is expected that the cut off age will be 16 years old. The proposed changes follow on from the decision in 2007 to extend flexible working rights to allow carers to make requests. This move benefited an estimated 6m workers in the UK. There are a number of flexible working options available to parents – such as working from home, part-time work, compressed hours or flexi-time arrangements. The Government believes that permitting such arrangements allows parents to balance child care commitments with pursuing careers. The Government will open a consultation in the near future on how best to implement the changes. The review suggested that any change should be implemented at once to avoid creating any confusion for companies and employees. It found that small businesses generally had a better record of accepting requests made by employees than larger ones and the review was keen to suggest that flexible working should not be considered a “women’s issue” as the latest figures show that 45% of the 14m employees currently working flexibly are in fact men. It is unclear when the Government is likely to introduce such changes but an announcement on the consultation is due soon. It is likely that the move will not be seen as a positive one by many UK employers. This is just the latest measure in a trend of legislation which arguably favours employees and achieves the Government’s aim of balancing work and family life. It should be noted, though, that recent studies have revealed many businesses see the benefits of allowing flexible working patterns within their business, not least because of increases in motivation and morale for the employees, but also operational advantages with many working patterns. It remains to be seen whether the latest proposals will have the same effect. Employers need to make themselves aware of the current flexible working rules, the procedure that must be followed and who is entitled to make an application. Refusing a request without detailed consideration can amount to a fundamental breach of the term of mutual trust and confidence and also constitute indirect sex discrimination as statistically more women than men make such applications. Neil Wilson is an Employment Lawyer at Chadwick Lawrence Solicitors
17
■ ON YOUR MARKS: Vicki Davenport and James Atherton. of The Pink Link, who are in training to take part in Jane Tomlinson's 10k Run For All on June 22 in Leeds
Gearing up for charity drive COMPANY director Vicki Davenport is swapping her business suit for tracksuit and trainers to compete in a fund-raising charity run. Vicki, sales and commercial director at Netherton-based haulage firm The Pink Link, will take part in the Jane Tomlinson's Run For All on June 22.
She will be joined by colleague James Atherton, who is a driver for the company. Vicki and James aim to complete the 10k run around Leeds city centre in less than 60 minutes. If they achieve this, The Pink Link Ltd has promised to donate the remaining £392 of the company’s charity fund money –
raised at the Pink Ball in October, 2007 – to the duo’s fundraising target of £1,000. The Pink Ball last October raised £21,000 which has been distributed this to local charities including the Dominic Rodgers Trust, Huddersfield Royal Infirmary’s Breast Cancer Clinic Fund and Everyman Campaign.
Clear view of glass ceiling A HUDDERSFIELD woman has drawn on her own experiences of smashing through “the glass ceiling” to write a book to help women excel in business. Jo Haigh, who has homes in Denby Dale and London and works in the demanding world of corporate finance, recounts her own experiences of the business world in the book, Tales From the Glass Ceiling, which will be published on July 3 by Piatkus. The book offers woman an inspirational guide to survival and success in a male-dominated world with tips and advice on how to overcome the resistence of colleagues – both men and women – to female leadership and how to achieve business goals “without losing your identity”. The book begins by charting Jo’s own story – from failing the 11-plus in 1968 to graduating in law at Leeds University and from her first job handling invoices for a funeral wreath manufacturer to forming her own business in 1989 as the mother of two small daughters. It recounts how Jo went on to sell the business to her management team in 2000 and join a national accountancy practice before becoming head of corpor-
■ AUTHOR: Jo Haigh, who has penned her third book
ate finance for a London-based media management firm. It also includes the experiences of dozens of other successful women, including TV presenter Clare Balding; Deirdre Bounds, founder of ethical travel company i-to-i; Sarah Deaves, chief executive of the Queen’s bankers Coutts & Co; and diet and fitness guru Rosemary Conley. And there are case studies on successful businesswomen, including Holmfirth-based sales trainer and motivational speaker Nicky Pattinson, who overcame
family bereavement, divorce and financial hardship to land a job in a design agency – where she brought in hundreds of thousands of pounds of business – before setting up her own business. The book also provides tips and advice on issues such as juggling home life and work, coping with office politics, “power dressing” and how to make the most of networking. Said Jo: “Before writing the book I questioned whether the glass ceiling – that invisible shield that stops women progressing in business – really existed. By the end, I was in no doubt that it does, even in this enlightened age. “But the pressure being applied by women everywhere makes me confident it will soon be shattered. “It will no longer be a case of tales from the glass ceiling, rather a view from the top.” Tales from the Glass Ceiling is Jo’s third book, following on from Buying and Selling a Business and The Business Rules. Jo was named Yorkshire Businesswoman of the year in 2005 and won the title of Business Advisor of the Year in 2006 from the Institute of Directors.
NEW and growing firms in Kirklees have been urged to compete for a five-figure cash prize. Organisers of the Startups Awards 2008 are on the hunt for successful new companies that have what it takes to become the “household name” brands of the future. David Lester, founder of website Startups.co.uk, which organises the competition, said: “When starting a new business it can be lonely and extremely difficult to gain the recognition that you deserve and need in order to gain client and customer loyalty. “The Startups Awards are seeking to identify and recognise a new generation of inspirational new businesses who have flourished, in spite of the troubled economy.” The awards cover 16 categories, including Innovative Business of the Year, Retailer of the Year, Franchisee of the Year, Young Entrepreneur of the Year, Women in Business Award and Social Enterprise of the Year. Winners of each category will compete for the title Startups Business of the Year and collect a prize of £5,000. To take part, businesses must have been trading for less than three years, be privately owned, and employ fewer than 60 people. The closing date for entries is July, 6, 2008. Finalists will be announced on August 15. Go to www.startups awards.co.uk
Working for Asda SUPERMARKET chain Asda has appointed creative brand communications agency Clearsilver to develop advertising campaigns and micro-sites for its ASDA.com interactive website. Clearsilver has previously created promotional campaigns for brands such as KitKat Senses launch and Birdseye Chicken Grills. Clearsilver, formed just over a year ago, has already worked on ASDA.com and a number of customer competitions on the website.
18
July, 2008
KIRKLEES BUSINESS NEWS
PROPERTY FOCUS
Homeowners turn to lettings
■ NEW HOME: Bretton Park at Dewsbury is the new location for Heckmondwike-based A & J Fabtech
Bretton Park the key destination for fabrications firm A METALWORKING firm in Heckmondwike is making a £3.2m move. A & J Fabtech is set to transfer operations to a new 30,000sq ft head office and manufacturing unit at Bretton Park, near Dewsbury town centre. The unit stands alongside a 48,000sq ft building taken by JP Distribution and a 200,000sq ft headquarters and distribution centre for TC Bathrooms. That building is now under construction. Rob Oliver, of property agent of GVA Grimley, which represented developers PPG Land and Clugston Developments, said: “These three units, completing during the course of this year, total 276,000 sq ft and sales values of about £16.5m – confirming the park’s emergence as a major employment site in the Kirklees area.” Shaun Daniels, of A & J Fabtech, said:
“We have been generating solid business growth year on year and have outgrown our existing premises. “The new factory is part of our strategy to develop and strengthen the business for the future. We were keen to stay in the local area as this helps business continuity. Bretton Park offers this, together with a rare opportunity to design our new facility from scratch.” GVA Grimley and Carter & Co are now marketing the final plot which can accommodate a 30,000sq ft unit available on either freehold or leasehold terms. A & J Fabtech, formed in 1974, A&J designs and manufactures items such as waste and waste treatment equipment, steel chimneys, bridgework, pressure vessels and heat exchangers.
MD’s investment pledge A MAJOR housebuilder and regeneration business has appointed a new managing director – with a promise to invest millions more in building affordable homes. Martin Smithurst (right) , 37, takes the reins at Frank Haslam Milan in Yorkshire and the East Midlands as the company embarks on a record-breaking year of building new affordable housing across the region. Mr Smithurst will lead more than 700 staff in delivering some of the largest and most high pro-
file housing repair and maintenance programmes in the country. FHM Yorkshire and East Midlands is carrying out £90m of repairs and improvements to more than 7,000 homes across the region every year. This has included working with partners to repair more than 15,000 social housing units in Sheffield and bringing some 6,000 council homes in Leeds and 2,500 in Barnsley up t o t h e G ov e r n m e n t ’s Decent Homes Standard by 2010.
NEW instructions to let property increased significantly in the first quarter of 2008, said a report by the Royal Institution of Chartered Surveyors. Home owners experiencing difficulty selling their properties, have turned to the rental market to take advantage of rising yields, said the report. In northern England, new instructions to let property had increased at the fastest pace since January, 2003, with 36% of surveyors reporting a rise. Tenant demand had also strengthened – increasing at the fastest pace since July, 2007. Jonathan Charters-Reid, spokesman lettings market for the RICS in Yorkshire, said: “Despite all the negative spin, we have helped a number of our clients acquire multiple residential investment properties. “We keep hearing that house prices have fallen, but we must not lose sight of the intense growth in value over the past 10 years of our homes.” Mr Charters-Reid, of Yorkshire-based
chartered surveyors Charters-Reid & Associates, said: “Many investors we work with are in the process of buying property while mortgage rates are good and interest rates are low. “The small reduction in house prices has created an excellent time to buy and the negative speculation about the property market has fuelled the demand for rented property.” Across the UK, the net balance of chartered surveyors reporting a rise in new landlord instructions rose to 29% compared with minus 2% in the previous quarter. A significant drop in demand in the housing market has pushed sellers back into the rental market. Nationally, 28% more chartered surveyors reported a rise than a fall in tenant lettings, up from 17% in the last quarter. Demand for both family homes and flats increased as many would-be buyers found themselves unable to step onto the property ladder.
■ NET CALL: Enjoying the tennis fun day are (from left) Peter Turner, Simon Shorthouse, Ramon Solano, Matthew Scholey. Eva Lambert, Jane Ali and Jill Hague
Ace idea for businesses BUSINESS people in Huddersfield abandoned their desks for a day on the tennis court as part of a social and networking event in the town. Some 90 professionals took part in a tennis fun day organised by commercial property agent Eddisons and banking giant HSBC at Huddersfield Lawn Tennis and Squash Club. Sixty players of all abilities competed in 120 matches before being wined and dined. Matthew Scholey, director of Eddisons said: ‘The tennis fun day is a great way of
encouraging people to leave the office behind for a few hours and meet other local business people.” Jill Hague, head of commercial banking for HSBC in Huddersfield, said: “There was some excellent tennis played and the sun shone all afternoon, which was an added bonus. “Everyone clearly enjoyed themselves and most importantly it got the business community in Huddersfield talking and hopefully created plenty of mutually beneficial opportunities.”
New restaurant opens A NEW restaurant has opened at Clarence Dock in Leeds. Lancashire-based Tiggis has launched @LAROCCA at the prestigious mixed use development. Tiggis already has four restaurants under the same brand, but the new one is its first in Yorkshire. The 150-cover restaurant is situated at the head of the dock overlooking the stunning waterfront. The £2.5m restaurant specialises in serving authentic Tuscan food
created by some of Italy’s finest chefs. The opening comes on the back of the announcement that eight restaurants and cafes are to anchor the Clarence Dock scheme with plans to open from August onwards. In total, the scheme offers 1,100 waterside apartments, 100,000sq ft of offices and 370,000sq ft of leisure and retail facilities, a hotel, exhibition hall and car parking.
Established 1844. Open for business September 2008. Modern, high quality office accommodation in grade 2 listed building, centrally located in Huddersfield. Available September 2008. For further details visit www.follyhall.co.uk or contact the joint agents.
Huddersfield
www.michaelsteel.co.uk
014 8 4 4 32 0 4 3
Contact Jason Metcalfe
01484 4 32043 The Old Gatehouse
68 New North Road
Redevelopment Site Pepper Royd Mills Pepper Royd Street Dewsbury
Offices Wakefield House Wakefield Road Brighouse
TO LET
FOR SALE
TO LET
7,702 sq ft
0.88 acres
2,147 sq ft
Residential / commercial development opportunity. Mixed residential / commercial location. Close to Dewsbury town centre and ring road
First floor office suite. Self contained good quality with secure parking. Within one mile of junction 25 of the M62
Industrial Unit C The Ainleys Industrial Estate Off Huddersfield Road, Elland
Modern warehouse in a well established industrial area. Within one mile of junction 24 of the M62
Redevelopment Site St Brigid’s Church and Presbytery, Lowergate Longwood, Huddersfield
FOR SALE 1.33 acres Residential redevelopment site (subject to planning). Located in popular suburb with good transport links Of interest to developers, investors and builders
Visit our new website w w w. h a n s o n - c s. c o. u k
Huddersfield HD1 5NE
20
July, 2008
KIRKLEES BUSINESS NEWS
PROPERTY FOCUS
Funding agreed for mill FUNDING has been agreed for a £6m project to transform one of Huddersfield’s landmark buildings. Work is now under way to transform the grade 2 listed Folly Hall Mills at Folly Hall into state-of-the-art offices. Dewsbury-based Jay Tee Group, owners of Folly Hall Mills, has secured funds from German-owned Handelsbanken, who has offices at Wakefield. Work on the first phase will see the conversion of the smaller of two riverside buildings to provide four floors of high quality office space across 9,900sq ft with parking on site. A second phase of work to transform the main mill building will begin in the autumn. That will provide a further 27,000sq ft of office space on four floors as well as two floors for parking. In total, the scheme – dubbed Folly Hall – will provide accommodation for about 200 workers. Explaining the decision to back the development, Angela Dowd, corporate manager for Handelsbanken in Wakefield, said: “This is an iconic building, which I can’t wait to see restored to its former glory. “I have tremendous enthusiasm for this type of development and am delighted to be part of this exciting regeneration of my own home town. “Besides the regeneration benefits for Huddersfield, this was an excellent commercial opportunity for us within the local area.” The mill, which was built in 1822, has stood derelict since 1993. It occupies a prominent position on the fringe of the town centre alongside the river Colne. It also stands close to the site of the Waterfront Quarters – a separate £175m scheme to revitalise an eight-acre triangle of land bounded by Manchester Road, Chapel Hill and the river. That development includes a 300,000sq ft campus for Huddersfield Technical College, which is due to open in September, 2011. There will also be high-grade offices, flats, leisure facilities and work to open up a section of Huddersfield Narrow Canal, which runs through the site. Paul Bailey, project director for Jay Tee Group, said the Folly Hall scheme would be a “tremendous” development for Huddersfield as it would help address a real shortage of high quality offices in the town. “Folly Hall will be the first scheme of its kind for many years,” he said. “We are highly delighted to be involved in such a high profile regeneration project.” Property agencies Eddisons and Michael Steel & Co have been appointed joint agents to promote the scheme. Paul Andrew, head of agency at Eddisons, said: “A number of prestigious schemes are proposed for the central district of Huddersfield. “Folly Hall will be the first to deliver the high quality – yet characterful – accommodation preferred by many modern businesses and organisations. “There has been considerable interest from businesses in the professional and financial services sector seeking quality accommodation and car parking on the fringe of Huddersfield town centre’’ Alec Michael, partner at Michael Steel & Co, said several potential occupants for the revitalised mills had already been identified. “We are already aware of a number of unsatisfied requirements in both the local and regional market place which could be satisfied by Folly Hall,” he said. “Discussions have commenced with a number of these parties and our client’s ability to provide high quality office space with parking within walking distance of the town centre – before the end of the year – will have significant attractions and benefits to potential occupiers.”
Building industry’s future
■ TOP TEAM: Keith Cosgrove (left) and Jason Dickinson (right), of Sash Windows, receive their certificate from principal supplier Andy McPhee
Rooftop contract is a high point for Sash A WINDOW company in Huddersfield scaled new heights when it was commissioned to create a huge conservatory – four storeys up on the roof of a converted mill. Sash Windows, based at Lockwood, called in specialist crane operators to lift components to the top of the luxury apartment development in Calderdale to create a rooftop lounge so that residents can enjoy stunning views of the Calder Valley. The conservatory, which measures 40sq metres, takes up half the roof space at the development – which the company has been asked not to identify for security reasons. “We have faced all kinds of unusual challenges, but this has been one of the most interesting,” said Keith Cosgrove of Sash Windows. It was also a real pleasure for us because
the conservatory adds a superb finishing touch to what is a very stylish development.” Mr Cosgrove said the Lockwood Road company had been specifically recommended for the work by architects on the scheme. Sash Windows is part of Network VEKA, a group of 140 independent window companies that all use materials manufactured by VEKA plc. The contract coincided with Sash Windows winning silver in the Glassex Awards, the industry’s leading national accolade for conservatory design and construction. The family-owned business was successful in the award for large, structurally-based conservatories. Mr Cosgrove received the certificate from the firm’s principal supplier, Andy McPhee.
Rok hands out safety advice
■ GLOVEWORK: Rok employee Keith Watson demonstrates the new gloves policy
A BUILDING company working on sites across Kirklees has stepped up its health and safety procedures in a bid to further reduce accidents. Rok, which is working on a number of schools across the district, is aiming to achieve British Safety Council Audit 5 Star status by the end of 2010 – with a raft of measures, including a mandatory gloves policy to take personal protective equipment to another level. The gloves policy is in
addition to regular personal protective equipment such as hi-visibility jackets, boots and hard hats. Rok, with offices in Wakefield, Rotherham, Hull and Leeds, introduced the gloves policy after it emerged that hand injuries accounted for 20% of injuries across Rok in one region. Rok said it had more than halved its accident frequency rate across the country by the end of last year.
BUILDING firms in Kirklees have been urged to take on more apprentices – after figures showed that there is only one employer vacancy for every six applicants in Yorkshire. The figures from sector training body ConstructionSkills applicants have prompted a drive to get more employers to make a commitment to skills and training – and tackle the “severe” shortage of job opportunities for young people entering the industry. ConstructionSkills is aiming to place 7,500 apprentices across England with employers by the end of the year. In Yorkshire so far this year, more than 2,300 candidates have applied to ConstructionSkills for apprenticeships and hundreds more are expected. But only 348 vacancies have been offered by employers. Sarah Fenton, apprenticeship manager for ConstructionSkills in Yorkshire, said that in the face of a subdued housing market and difficulties finding funding for construction projects, apprentices had an increasingly vital tole to play in helping businesses diversify and win new businesses. She said: “There are a quarter of a million construction firms in England, but only a fraction of these are taking on apprentices. “The small businesses that thrive from generation to generation are those that appreciate the value of training and bringing young people into the business from day one. “Unfortunately, many firms still think that taking on an apprentice is costly or time consuming or that drop out rates are high. In fact, with more than 75% completion rates ConstructionSkills apprentices are among the best in the industry.” Geoff Lister, president of Federation of Master Builders, said: “We want to see more young people enter construction and for Britain to continue to be one of the world leaders in construction professionals.”
July, 2008
KIRKLEES BUSINESS NEWS
21
PROPERTY FOCUS
Mill conversion wins accolade
A MULTI-MILLION pound mill conversion in Mirfield has won a major award. The £25m Ledgard Mill development – providing 119 stylish apartments in an 18th century former textile mill – was named winner of the category for Transformation of the Year at the Residential Property Awards. It is the second time that developer Binks Vertical and architects Cartwright Pickard have won the award – following on from its success with the £17m Mill Royd Mill conversion project in Brighouse. That scheme became one of the fastest selling residential developments in the UK when 100 homes were sold in just four hours. Ledgard Mill is a five-storey landmark building commanding panoramic views across the river Calder. It s original features are complemented by a highly glazed contemporary extension, called the Boat House. Peter Cartwright, director of Cartwright Pickard, said: “Our aim with this project was to retain and restore as much of the original
structure and character of the mill as possible – and to extend it in a way that is sympathetic in scale and form to the existing building. “The end result has brought the site back to life, creating a vibrant new community and a range of spacious, modern homes in a fantastic location.” Richard Binks, managing director of Binks Vertical, said, “We have worked very well with Cartwright Pickard over the past five years – developing long-term business relationships is important to us.” Mr Binks said they were now teaming up for a new project to restore a conservation mill village complex in Batley, featuring a pool and a piazza.” Cartwright Pickard, which has offices in Leeds and London, has completed a string of award-winning regeneration projects in Yorkshire, including the Primrose Hill affordable housing scheme, the Sixth Avenue apartments development in York, Fearn Island Mills in Leeds and Mill Royd Mill in Brighouse.
■ TOWERING WINNER: Ledgard Mills at Mirfield has been named among the winners in the Residential Property Awards
Industrial units find a buyer AN industrial estate in the Holme Valley has been sold. Lee Mills Industrial Estate, which carried a £1.2m price tag, was sold by the Huddersfield office of commercial property agent Eddisons. A spokesman for Eddisons said the deal with an unnamed buyer was completed within weeks of the property coming onto the market. The complex (shown in the,centre of the picture) covers almost one-and-three-quarter acres and comprises seven self-contained mainly single story units offering more than 38,000sq ft of floorspace. The units are fully tenanted and bring in rental income exceeding £98,000 a year. The Huddersfield office of Eddisons has also completed the sale of Windsor Business Park in Halifax. The site, which had a £400,000 price tag, comprises five buildings, mainly warehouses, offering 12,000sq ft and achieves rental income of £15,000. Paul Andrew, head of agency for the office at New North Road, said: “These are both exceptional properties achieving good rental income. “The speed at which the sales were concluded indicates a confidence in properties in the commercial property sector which represent a good investment opportunity.”
The Homebuy programme – which was previously only available to key workers such as teachers and nurses – aims to help buyers trying to get onto the property ladder. Since it began in 1997, the scheme has helped about 95,000 people to buy their first home. Solicitors Ruth Walker and Phil Goddard both have extensive experience in this area working with estate agents and housing associations. Ms Walker is an associate who heads Armitage Sykes’ residential conveyancing team in Brighouse. Mr Goddard is based at the firm’s office in New North Road, Hud-
Wakefield estate gets star treatment PROPERTY agency DTZ has advised on the letting of an industrial warehouse on Wakefield 41 Industrial Estate. Local company Star Sportswear has taken the 67,000sq ft industrial unit with integrated office for a term of 10 years. The firm, set up in 1899, manufactures sportswear for a variety of sporting activities, including the Prostar brand worn by thousands of UK and European football clubs from junior leagues to professional clubs. Wakefield 41 is an established industrial park off the A650, near Junction 41 of the M1.
Counter measures PROPERTY agency DTZ has advised on the acquisition of a new trade counter unit at Seacroft Industrial Estate in Leeds. Brandon Hire, Wolseley’s tool hire business, will occupy the 5,792sq ft unit after looking to acquire premises in this part of the city for almost 18 months. The premises have been taken on a 10-year lease with a five-year break.
First-time buyers getting help A LAW firm in Huddersfield has welcomed moves to help more first-time buyers onto the property ladder. Armitage Sykes has pledged its support for the Government’s plans to allow more first-time buyers to buy property through shared equity schemes. P r i m e M i n i s t e r G o rd o n B row n announced that £100m would be pledged for shared ownership and shared equity schemes in next year’s legislative programme. For the first time, all first-time buyers with household incomes below £60,000 will be eligible to take part in the schemes which allow borrowers to part buy a property.
Property in Brief
dersfield. Said Ms Walker: “We welcome this bid to boost the housing market and help would-be buyers to take the first difficult step onto the property ladder. “In legal terms, it is more complex than a straightforward purchase as the buyer tends to rent the remaining share of the property – which means the contract has to cover other aspects such as a lease agreement, provision to purchase a further share, rent reviews and service charges. “As well as protecting the client’s interest, there are also strict provisions to protect the mortgage provider.”
Scheme fully let A MIXED use development of shops and offices has been fully let. Howard Eurocape Ireland, advised by DTZ and Central Retail, has completed a retail letting to Urban Outfitters at West Riding House, which is located on Albion Street and Bond Street. Urban Outfitters, a well-established clothing and household accessories company, has taken a new lease on 9,600sq ft of space comprising basement, ground and first floors. The deal follows hot on the heels of two other retail lettings at West Riding House. Tesco Metro has opened on the corner of Bond Street and Basinghall Street in a unit totalling 14,000sq ft while Superdrug has begun trading from a 5,800sq ft unit adjacent to Urban Outfitters.
retailretailretailretailretailretail
eddisons.com
Retail/Offices
43 Market Street, Huddersfield
167 m² (1,794 sq ft)
TO LET
93 m² (1,006 ft²) Prominent retail unit. Current A2 planning consent. Suitable for a variety of uses, subject to planning
Highly prominent ground floor retail/showroom or office suite with on site parking adjacent Berwin & Berwin factory shop
1,500 – 8,000 sq ft Range of good quality office suites within imposing listed building in town centre with parking
Standedge Warehouse, Marsden, Huddersfield High quality refurbished office suite in delightful waterside position only short distance from Marsden train station
TO LET
3,325 – 7,950 sq ft
Immediately available on flexible terms
Modern high quality open plan industrial/storage units with excellent on site loading provisions
Eastgate, Elland
TO LET /MAY SELL
490 m2 (5,277 sq ft) on 0.28 acres
1,672 m² (18,000 ft²) Affordable workshop/warehouse accommodation. Situated within established industrial area. Large secure yard area
industrialindustrialindustrial
On inclusive basis
Concept Business Park, off Station Lane, Heckmondwike
TO LET
Modern workshop and two storey offices with self contained yard with excellent links to J24 M62
Development Land Staincliffe Hall Road, Staincliffe, Near Dewsbury
Unit 1 Ellis Hill Trading Estate Leeds Road, Huddersfield
0.62 ha (1.54 acres) Former covered service reservoir with development potential
TO LET
Bridge End Works Saddleworth Road, Elland FOR SALE
3,677m² (39,568 ft²) Prominent frontage to B6114 Saddleworth Road. Superb waterside location. Suitable for a variety of alternative uses (subject to consent)
www.michaelsteel.co.uk
industrial
Modern Industrial /Warehouse Unit
70 m²-145 m² (750 ft²-1,560 ft²) Brand new high specification offices. Popular office park location. Ample car parking
Unit G14, Lock View, Lowfields Business Park, Elland • 1027.6m2 (11,062 sq ft) • Fully fitted • Excellent location within the M62 corridor • Secure yard • Rental: £57,500 pax
Ellerslie House, Queens Road Edgerton, Huddersfield TO LET
40 m²-295 m² (421 ft²-3,161 ft²) High quality office suites. Generous on site car parking Convenient for Huddersfield town centre and motorway network Contact Paul Andrew or Philip Deakin
Eddisons
TOLET
TO LET
Horne Street Trade Park, Halifax • New single storey retail/trade unit • Approx 279m2 (3,000 sq ft) Established trade • location • Rental upon application
Lowfields Business Park, Elland • New industrial unit available now • 11,600 sq ft high spec 6.8m eaves • Quality 2 storey office pod • Excellent private yard and parking • Premier business park location with motorway access • Contact sole agents for further information
Unit B
TO LET - New instruction
Cartwright Court Bradley, Huddersfield
FOR SALE
0113 2348999
1,087 m² (11,702 ft²) Brand new trade counter unit. Prominent frontage to exceptionally busy A62 Leeds Road. Superb access to M62 motorway via junction 25
TO LET
officeofficeofficeoffice
TO LET
Industrial
Firths Mill off Manchester Road Huddersfield
eddisons.com
Rent significantly reduced to only £7.50 per sq ft
203 m2 (2,183 sq ft)
215 m² (2,310 ft²) Busy and prominent location. Potential for on site car parking. Suitable for a range of uses (subject to planning)
Birmingham Bradford Bristol Glasgow Huddersfield Leeds London Manchester
TO LET
Fitzwilliam House, Huddersfield
FOR SALE/TO LET
Oak House New North Road Huddersfield HD1 5LG
Rent substantially reduced to only £18,500 per annum
Offices
The Post Office 11 Market Street, Milnsbridge Huddersfield
01484 533151
TO LET
Bradford Road, Batley
TOLET - New instruction (May Sell)
Modern Industrial /Warehouse Unit
Unit B, Spring Bank Industrial Estate, Watson Mill Lane, Sowerby Bridge • 2,344m2 (25,225 sq ft) • Single storey unit with offices • Access via a steel roller shutter door • Minimum eaves 6 mtrs • Rental on application
TOLET(May Sell)
Clifby Works
Pellon, Halifax • Workshop and office units • 1,000 sq ft to 20,290 sq ft • Redevelopment Potential • Rentals/Price on application
TOLET
Single Storey Industrial Unit
Unit 8 Wellington Mills, Quebec Street, Elland • 126.65m2(1,363 sq ft) • Loading access via steel roller shutter door • SCF, FSL, 3 phase electric • WC and kitchenette facilities • Personnel door and reception area • Rental: £7,000 pax
Unit K1
TO LET
Single Storey Unit and Offices
Armytage Road, Brighouse J25 M62 • 43,119 sq ft • Detached unit with yard • 10 ton & 3 ton cranes • 1/3 mile from motorway junction • Sprinklers available • Rental on application Contact Walker Singleton or joint agent Gent Visick 0113 245 6000
TOLET - New instruction TO LET- 6 Months Rent Free Modern Trade
TOLET- Incentives Available
Modern Trade Industrial Units
Victoria Park, Lightowler Rd, Hx
• 1,530 – 4740 sq ft • Secure yard with parking • Rentals on application
office
TOLET- Incentives Available
OfficeinProminent TownCentreLocation
NorwichUnionHouse,High Street,Huddersfield • 5 x office suites plus kitchen totalling 1,685 sq ft • Passenger Lift Access • DDA Compliant • Commissionaire service • Rental: £11,800 pax
FOR SALE
Town Centre Office Building
23-25 Northgate, Cleckheaton
• 52.7m2 (567 sq ft) • 4 offices + basement storage • Guide Price £125,000
misc
FOR SALE/TO LET Unit Modern Distribution Counter Unit 1, Brighouse Trade Park, Ability House Warehouse Owler Ings Road, Armytage Road, Brighouse Unit 3 Grove Mills, Elland • Half rent year one (£27,500) based on a three year lease • 1,059m2 (11,400 sq ft) • 9m (30ft) eaves height • 5m high loading door with canopy • Pallet racking if required
• Unit 456.19m2 (4,910 sq ft)
• • • •
plus Mezzanine Stores 43.13m2 (464 sq ft) Access via 5mtr x 6mtr electric roller shutter door SCF, Sodium lighting and W/C facilities Established trade location Rental on application
Brighouse • Prominent Showroom premises with secure yard and car park • 645.33m2 (6,946 sq ft) • Situated within 1 mile of J25 M62 • Guide Price: £350,000 • Rental £30,000 pax
23
July, 2008
KIRKLEES BUSINESS NEWS
PROPERTY FOCUS
Retailer plans to revive former Tradex premises A NEW store is set to open in Huddersfield – bringing up to 90 jobs to the town. Soft furnishings retailer Dunelm-Mill will open its 90th store in the former Tradex premises at Beck Road, Ringway Industrial Estate close to the ring road. The 33,000sq ft store is due to open in September. Building work is now under way to provide a modern, air-conditioned store on two floors selling about 18,000 different product lines, including bedding, curtains, gifts, fabrics, linen, cushions, bathroom and kitchen products, quilts, pillows, rugs and lighting. The store will be open seven days a week with free parking and a coffee shop. The company said it would be recruiting for a range of roles at the new store, including assistant managers, full and part-time sales assistants, warehouse assistants, stock administrators and cash office administrators. Chief Executive Will Adderley said: “We are really looking forward to opening this store in Huddersfield and bringing our ‘Simply Value for Money’ prices to the area. “We are also looking forward to offering jobs to local people and welcoming them to this fast-growing family business. The opportunities are here at Dunelm-Mill if you want to take them, so aim high and you’ll get there!’’ Dunelm-Mill, which was founded in 1979,
has stores across the British Isles and employs more than 6,000 staff. It already has eight stores in Yorkshire – at Bradford, Barnsley, Doncaster, Hull, Rotherham, Sheffield and York. It opened its flagship store in Leeds six months ago. The company offers a wide range of items for the home with the boast of providing customers with department store quality at “simply value for money” prices. It also specialises in fabrics for curtains and upholstery and offers custom-made curtains, blinds and accessories service, which are produced at its own manufacturing centre in Leicester. Recently, Dunelm-Mill was voted the UK’s third favourite retailer in a poll of more than 6,000 shoppers. Shoppers were asked to rate the stores in terms of range, prices, convenience, quality, service, ambience, facilities and layout. Bill and Jean Adderley founded the Dunelm-Mill in 1979 as a market stall business in Leicester selling ready-made curtains. The first store opened in 1984 and over the years the business has developed into a nationwide chain. The Leicester-based company was listed on the London Stock Exchange in October, 2006. Its latest results show it made operating profits of £27.5m for the six months to the end of 2007 against £19.7m for the same period of the previous year. Revenues were £197.3m
against £178.4m. The Tradex building has been empty since the clothing wholesaler closed its store in January, 2006. Tradex opened the store in 2001, before which the premises were occupied by DIY chain Focus Do It All.
High quality advice
PROPERTY agency DTZ has advised Bridgewater Place on the completion of another commercial letting at the tallest building in Leeds – leaving the building fully occupied. DWF Solicitors has agreed a 15-year lease, with an option to determine on the 10th anniversary, on office space comprising 31,000sq ft. A mixed use development, Bridgewater Place rises 32 storeys to dominate the skyline of Leeds. It provides 225,000sq ft of modern office accommodation, 200 high rise apartments and retail and leisure facilities. Eamon Fox, associate director at DTZ, said: “The iconic Bridgewater Place forms part of the new corporate city district south of Leeds rail station. It offers a superior location for a broad range of occupiers including; Eversheds Solictors, Ernst & Young, BDO Stoy Hayward, Operon and now DWF Solicitors, leaving an impressive occupier profile in the building.
■ NEW LEASE OF LIFE: Work is under way to revamp the former Tradex building at Ringway Industrial Estate on the edge of Huddersfield town centre to provide a new store for furnishings retailer Dunelm-Mill
PROPERTY MANAGEMENT AGENTS CONSULTANT ADVISOR •
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TRAFALGAR MILLS LEEDS ROAD HUDDERSFIELD HD2 1YY •
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To Let Modern and Purpose Built Units
Why not use the experts? MB Services have over 20 years experience in letting industrial units ■ VARIETY ACT: Paula Dillon (left), of Addleshaw Goddard, with (from left) Duncan Syers and Maxine Webb, of the Variety Club, and comedian Tom O’Connor
Property fundraisers MORE than £163,000 was raised for charity at the Yorkshire Property Awards. The Yorkshire region of the Variety Club’s children’s charity will benefit from the donations made by generous guests at the awards, which were held at Rudding Park Hotel, Harrogate. More than 800 property professionals attended the event, which is a major fundraiser for the work carried out by the Variety Club across the region to help disadvantaged and disabled children.
Awards presented on the night included Property Deal of the Year, which went to a joint venture between Caddick and Land Securities to develop the Trinity Quarter in Leeds. The award for Best Regeneration Project went to Waystone for its work on the Glasshoughton project at Castleford. Among other categories, the prize for Best Commercial Development went to Clarence Dock, Leeds, and Roland Stross,was named Yorkshire Property Personality of the Year.
Queens Mill Industrial Estate
Queens Mill Road, Huddersfield 1 mile from town centre, easy access to M1/M62 Modern Industrial Units to let Mezzanine floor Unit 19 ....4966 square feet Unit 20 ....5362 square feet Brockholes Business Park
New Mill Road, Brockholes 41/2 miles from town centre, easy access to motorway network Unit to let in attractive business park Unit 4 ......985 square feet
Contact:
Jason Metcalfe Hanson Chartered Surveyors 01484 432043
Trafalgar Mills
Leeds Road, Huddersfield 2nd floor offices to let 4376 square feet Modern hi-tec office unit can be subdivided Broadfield Mills
Albert Street, Huddersfield Unit 1a . .6650 square feet Mezzanine floor Junction 25 Business Park
Mirfield Good access to motorway network Modern Units to let Unit 2 . . .5272 square feet Unit 3a . .4793 square feet Unit 5 . . .2953 square feet Paul Andrew Eddisons 01484 533151
MB Services 01484 557102
WE BRING BUSINESS FACE TO FACE WITH BUSINESS
Contest to recruit the top talent KIRKLEES bosses face greater competition for the most talented recruits, research has revealed. Business advisory firm Deloitte conducted extensive interviews with 58 of the world’s leading organisations – collectively employing more than 2m people and with combined revenues of £603bn – to find out how they are preparing for the talent crisis. Deloitte said the trend towards an ageing and shrinking workforce coupled with changing employee hopes was forcing employers to use more sophisticated tactics to attract and keep talented workers. Jon Clark, a director in the Leeds office of Deloitte, said: “Despite current economic uncertainty and recent job cuts, 2008 is the year when there will be more jobs than there are people. “Demand for the right people is outstripping supply. Talent management strategies will need to be deployed more broadly and extend way beyond individuals in leadership positions.” The research found that 76% of organisations’ talent strategies focus on high potential individuals, predominantly those in senior leadership positions. A wider approach to identify critical busi-
ness segments and talent – rather than a narrow focus on the development of future leadership – was now required. For 75% of organisations, talent management is handled by human resources rather than the wider business. Deloitte’s research suggest that talent management techniques are more successful when driven by he whole business and visibly supported by senior executives. Only 25% of organisations recognise access and exposure to leadership as a key retention tool for talent. Some 80% rely on traditional ways to reward their people – based on annual performance. Mr Clark said: “Our study found that there is mixed levels of uptake of the more advanced talent management strategies that will become a necessity if you want to continue to attract, engage and retain the best people. “Our research highlights the extent to which talent management is now moving centre stage in organisational strategy and how businesses need to move away from more traditional HR-based approaches.”
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Rising stars from Planet
■ HIGH SOCIETY: Peter Pemberton (front), of Planet Platforms, with Chadwick Lawrence senior partner Stephen Oakes and partner Cheryl Largue at Planet's Wakefield premises
A LEADING Kirklees law firm has helped a company providing pla tfor ms and gantries move into new premises in Wakefield. Planet Platforms has carried out a wide range of contracts, including supplying a suspended gantry for the world famous Orient Express and a docking structure for the giant Nimrod plane. Chadwick Lawrence, with offices in Huddersfield, Dewsbury, Halifax, Morley, Ossett, Pudsey and Wakefield, helped raise finance for Planet to purchase its new premises at Junction 41 Industrial Park at Wakefield. It also helped with other legal aspects on the move and the sale of Planet’s old Ossett premises. Planet, which celebrated its 30th anniversary last year, employs 60 and has a multi-million pound turnover. The company, led by managing director Peter Pemberton, also has offices at Henley, Manchester, Newcastle and Norwich. Chadwick Lawrence senior partner Stephen Oakes said: “Planet Platforms is a great example of a go-ahead, dynamic company and the new premises are most impressive. We look forward to continuing to work with Peter and his team in the future.” Planet Platforms is also celebrating its inclusion in the Sunday Times Best Companies index 2008. The company underwent a star rating system to determine its level of employee engagement. The rating was calculated from feedback questionnaires distributed within the company and gave employees an opportunity to candidly comment and rate various factors such as holidays, charity activities and incentives.
Chemical group has the formula A GROUP promoting the interests of Yorkshire’s £2.2bn chemical industry has been recognised for outstanding customer service. Huddersfield-based Yorkshire Chemical Focus has received certification from Customer First UK after successfully passing an independent assessment of the service it provides to member companies and employees. YCF, which is led by chief executive Dr Jane Mockford and based at the Syngenta w o r k s a t L e e d s Ro a d , Deighton, was commended for the technical skills and
expertise of its staff and its success in increasing membership numbers ove the four years since its launch. YCF was formed with funding from regional developm e n t ag e n c y Yo r k s h i r e Forward and the European Union to broker purchasing arrangements, help chemical manufacturers get access to public sector funding and help members meet the the requirements of new legislation. Dr Mockford said: “Gaining the Customer First Standard is an extremely rigorous process. I am delighted that YCF already met the majority
■ REACTION: Dr Jane Mockford, chief executive of Yorkshire Chemical Focus
of the stringent criteria and the process has enabled us to highlight areas where we needed to focus our attention.” . YCF is among fewer than 500 organisations UK-wide who have reached the standard.”
Published by Trinity Mirror Huddersfield Ltd, PO Box A26, Queen Street South, Huddersfield HD1 2TD. Printed by Trinity Mirror Printing Oldham Ltd, Hollinwood Avenue, Oldham. OL9 8EP. Registered as a newspaper at the Post Office.