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ASIA’S LARGEST, MOST SENIOR AND MOST IMPORTANT TALENT MANAGEMENT DISCUSSION IS BACK! Talent Management 2014 is a focused and targeted platform for talent management specialists and HR generalists to learn, share and network with like-minded practitioners on how to establish a clearly defined and practical talent management strategy to compete in the aggressive hunt for the best.
FEATURED SPEAKERS
Edmund Kwok CEO National Kidney Foundation
Philip Brett President South & SEA TBWA Group
Richard Owens Executive VP of Customer Solutions & Innovation APAC DHL
Lennard Boogaard VP of HR SEAA Unilever
Shahrukh Marfatia VP of HR Global Commercial Shell Eastern Petroleum
Syed Ali Abbas CHRO Pacnet
Christine Rumble VP of Learning & Talent Development APAC Accor
Jerome de Grandmaison VP of HR APAC Alstom Group
Cliff Taylor VP of HR APAC Mead Johnson Nutrition
Renee van der Burg VP of HR NXP Semiconductors
Susan Lansing VP of Global Learning & Development DFS Group
Greg Morley VP of HR APAC Hasbro
Atul Khosla VP of HR APAC Mondel z International
Toyohiro Matsuda Head of Office for Human Resources Mitsubishi Corporation
Plus other speakers from Agilent Technologies, Agility, American Express, AIG, IDEO, Maybank and many more. Sponsored by:
Knowledge Partner:
Brought to you by:
Register now at www.talentmgmt2014.com
News from humanresourcesonline.net
No.
Most stressful jobs
Least stressful jobs
1.
Enlisted military personnel
Audiologist
2.
Military general
Hair stylist
3.
Firefighter
Jeweller
4.
Airline pilot
University professor (tenured)
5.
Event co-ordinator
Tailor
6.
Public relations executive
Dietitian
7.
Corporate executive (senior)
Medical records technician
8.
Newspaper reporter
Librarian
9.
Police office
Multimedia artist
10.
Taxi driver
Drill press operator
Ready Software Ready Claim Ready Email Ready Timesheet
Ready Pay
Ready Leave
Ready Staff
Ready PayAdvice
Ready Asset-Audit
Ready Form
Ready Asset Ready Notice Board
March 2014 « Human Resources «
5
Hit delete on bad behaviour As people get more comfortable sharing on social media, what happens when an employee posts something misaligned with company values? Sabrina Zolkifi finds out how HR leaders manage online behaviour both during and after office hours.
March 2014 « Human Resources «
7
suitetalk
Get into the boss’s head
widernet Working with diverse cultural attitudes
Perspective on regional HR
People WORK LIFE »
March 2014 « Human Resources «
9
Source: 2013 Regus Global Economic Indicator
snapshot
15 minutes with ...
Countries where employees are most focused on getting a promotion Mexico
50%
India
49%
Brazil
34%
Argentina
32%
China
30%
Malaysia
29%
Chile
26%
Source: Randstad Workmonitor, Employee expectations 2014
Which aspects of HR management will be most affected by increased workforce diversity over the next three years? Employee engagement
49%
Training and education
41%
Retention
34%
Recruitment
34%
Succession
20%
Compensation
10%
Top 10 on the Depth Index of Globalisation 2013 1
Hong Kong SAR (China)
2
Singapore
3
Luxembourg
4
Ireland
5
Belgium
6
Netherlands
7
Malta
8
Malaysia
9
Bahrain
10
Estonia
FEATURE Âť Talent Management Strategy
20
Together we open the hearts and minds of your employees Power2Motivate速 is the most comprehensive program for recognising and rewarding employee achievements. Our proven online solutions incorporate innovative features including; real time reporting, measurable ROI and a unique social media platform, designed to build a culture of recognition and inspiration.
Power2Motivate速 is an online, turn key solution for inspiring your employees by recognising and awarding achievements. Contact us for a consultation. www.power2motivate.asia | +65 6622 5490
OPINION Âť Unconventional wisdom
Your quest for perfection makes you a lousy boss Micromanagement and failure to delegate often comes from a desire to prove you’re the best. But in actual fact, you should do less in order to achieve more.
that meet your needs
38%
Provide Employee Benefits to Meet the REAL Needs of Your Best Assets and Build an Engaged Organisation with Higher Productivity and Profitability
aia.com.sg
Anything is possible when preparing for the future LIZ DOWLING Global talent director POSSIBLE
What goes into building an organisational culture which is a perfect breeding ground for tomorrow’s leaders?
Moving forward: Developing the right talent and putting your people first will ensure your company has a great future.
Our people make us POSSIBLE, so we hire
the best, invest in learning programmes, provide a great culture and create careers – it’s not just a job. Building a great culture isn’t something you can create overnight. It’s an evolution that comes from the top down. Our CEO is passionate about our culture and, as a result, we’ve created “POSSIBLE Days” which happen once every three months. Every employee is taken through the same schooling, which ranges from focusing on our vision and values, learning about new products or simply celebrating great work and recognising our people. This year one of our highest priorities is to develop a worldclass training function. Every employee will have a development plan that focuses on their long-term career aspirations whether they want to become the next CEO or an expert in their craft. We have a continuous global employee satisfaction programme to ensure we are evolving and listening to our employees. We survey our employees once every four months and follow up with focus groups so we can truly understand what keeps people motivated and engaged. Our total rewards strategy is focused on more than just compensation. Offering career development, work-life balance, flexible working, competitive benefits and plenty of perks such as socials and gym memberships helps to retain and reward our people in competitive markets. So what makes a great culture? Our definition of a great and happy culture is – no hierarchy and collaborating and learning from each other to produce great work with smart people that love what they do. A culture is dependant on recruiting like-minded people.
However, when we say “like-minded”, it doesn’t mean we recruit carbon-copies, but rather look for people who share our philosophies and demonstrate our values. We make sure we recruit smart individuals who are upbeat, passionate about what they do, and who are committed to delivering the best to our clients. Communication is key – people need to understand what the business goals are and how they make a difference. Employees need to believe in the vision and embody the values. Of course, not every company can have the luxury of an open, creative environment where culture is led from the top. My advice is to focus on developing line managers that provide recognition, feedback, set direction and are approachable. Crystal-balling talent Because we work in such a fast-paced and growth industry there are always opportunities. Developing people with a diversity of skills and experience across our locations allows us to react faster and address skill needs as and when they arise. Ideally we will always want to promote from within, not only is it great for morale, but it also makes great commercial sense. Succession planning at all levels is wise because of the scarcity of experienced talent. We have plans to develop a grad and entry level programme so we can develop and tailor talent to the needs of our business. Emerging talent also keeps us on our toes – they are tech-savvy, learn quickly and question the status quo. Invest today in your talent programmes and adapt your culture and environment so you appeal to Generation Y. By 2025 they will make up 75% of the workforce so they will be the leaders of tomorrow and will determine the future success of your business.
EA Licence No.: 08C2893
Founded in 2004, Capita Staffing & Search is a premium recruitment expert and staffing provider for international companies in Singapore and across Asia. Encompassing permanent placements, contract/temporary staffing and payroll services across all industry sectors, Capita’s highly personalised service ensures that clients find the right talent to meet their needs.
www.capitagrp.com
|
hrsg@capitagrp.com
|
Tel: +65-6603 8000
The idea that excellence at performing a complex task requires a critical minimum level of practice surfaces again and again in the studies of expertise. When it comes to communication, there is no expert more qualiďŹ ed than a broadcaster!
Jessica Seet
Joe Augustin
Petrina Kow
Art of Voice Company Pte Ltd (Biz Reg.: 200503276H) 8 Purvis Street #02-01/02 Singapore 188587 Telephone: 6883 2331 Website: www.artofvoice.com
P R O F E S S I O N A L . P E R S O N A L ISE D . PASSION ATE . Capita Staffing & Search is a premium recruitment expert and staffing provider for international companies in Singapore and across Asia. Capita believes in delivering excellent service that is professional, yet personalised. Contact us to discuss our customised recruitment solutions. www.capitagrp.com
HR VENDOR 2010 to 2013
BUSINESS SUPPORT | OUTSOURCING | TECHNOLOGY | ENGINEERING | BANKING
SENIOR APPOINTMENTS
October 2010 « Human Resources « 57
Pick of the month
The scope of HR is rapidly changing. What are the changes and trends you can expect for 2014 and beyond? And what can HR professionals do today to ensure their businesses are ahead tomorrow? To visualise the HR horizon, Human Resources has exapanded its popular annual magazine “The Futurist” into a future-defining conference, where local HR thoughtleaders and visionaries gather to share their insights and predictions on future HR trends. Join your peers at this stellar event to better develop the resources you need to create a foresighted HR strategy and foster long-term success.
MAIN TOPICS • HR policy changes and trends in Singapore • The evolution of the HR function • Tomorrow’s HR technology • Cultivating your future EVP • Developing next generation leaders
FEATURED SPEAKERS INCLUDE
Timothy Cheong Group HR Director Banyan Tree Corporate
Oliver Grohmann HR Senior VP Daimler South East Asia
Madan Nagaldinne Head of HR APAC Facebook
Jodie Choo Group HR Head Far East Organization
Tai Mern Yee CHRO JURONG International
Rupert Brown Director of HR APAC Maersk Line
Thomas Riber Knudsen CEO APAC Maersk Line
Sanjeev Kumar VP of HR APAC Moody’s
Joydeep Bose President and Global Head of HR Olam International
Chee Nian Tze Group General Manager of HR Robinsons & RSH Group of Companies
Gerard Koh VP for HR SMRT Corporation
Byron Rienstra Global Head of HR Consumer Banking Standard Chartered Bank
Tang Seok Hian Head of Talent Management SEA Starcom MediaVest Group
Vineet Gambhir VP & Head of Talent APAC Yahoo
Register now at:
w w w. h r t h e f u t u r i s t . c o m
Brought to you by:
Looking for Singaporean Talent? CaliberLink, as part of the Singapore Workforce Development Agency, has a pool of qualified and capable local professionals who may be able to contribute to your business. To find out how CaliberLink’s employer services can link you to talent that benefits your business, call 6777 3337 or email us at enquiry@caliberlink.gov.sg
Find out more about our 2014 suite of offerings
Recruitment Programmes
Networking with Professionals
Industry Information Sessions