August hull business by Humber Business

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Wednesday August 2 2017

PLASTICS FIRM OPENS DOORS TO SUCCESS Major investment in new machinery paves way for increase in orders By Catherine Lea Business Editor c.lea@hulldailymail.co.uk

MAJOR investment in resources, plant and machinery has helped to fuel significant growth at a Hull manufacturer. Hurst Plastics, in Somerden Road, manufactures doors and related products for clients across the UK and Europe. The family-owned firm, which is currently celebrating its 20th anniversary, has this year seen sales of its fire doors rise more than 40 per cent, with sales of composite doors within the trade and commercial markets growing by 10 and 20 per cent respectively. Following a period of rapid growth, staffing levels at the company are up to more than 120. Now, to meet rising demand, the firm has invested almost £1m in its operations, enabling it to ramp up production at its two factories in the city while improving customer experience through the development of its account management system. Sales director Mark Atkinson has been with the company since it was founded. He said: “The business went through a significant growth period, then like all companies in the

PROUD: Mark Atkinson at Hurst Plastics, right. Pictures: Richard Addison

industry, in 2008 we saw a decline in demand due to the recession. “But we laboured through, adapted the business accordingly, and once we had worked our way through the difficult years we began to reinvest as much as we could, in preparation for the future. “The past five years have seen the business return to strong profitable growth, and this has put us in a position and given us the confidence to further invest.” One of the latest ventures has been

Continued on PAGE 2

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Powering the Northern Powerhouse ALMOST 100 industry and local government leaders from across the Northern Powerhouse region have been brought together by the Northern Powerhouse Partnership (NPP) to give their insight into the future of the region’s energy industry. Andy Koss, pictured, chief executive of Drax Power and a member of the NPP board, has been leading a series of workshops with business leaders across the North to help determine the best way the region’s existing energy infrastructure can be reused and repurposed. The workshops have also looked at the economic opportunities associated with the transition to a lowcarbon future and how innovation could transform the region’s energy sector. Mr Koss said: “These workshops have demonstrated the deep knowledge, skills and expertise the region has in energy and the role technologies such as bioenergy, offshore wind and nuclear power could play in delivering the Government’s Industrial Strategy.” Half of Drax Power Station, near Selby, North Yorkshire, is fuelled by sustainable biomass (compressed wood pellets) and is the largest single site renewable electricity generator in the country, supplying 17 per cent of the UK’s renewable power.

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Plastics firm opens doors to success Continued from PAGE 1 a £500,000 investment in 15 new eco-friendly Mercedes-Benz Sprinter vans, which have been supplied by Northside Truck and Van in Henry Boot Way. Jon Brake, Hurst Plastics’ transport manager, said: “We deliver up to 7,500 door panels and 1,500 composite doors a month so it’s vital to optimise speed, accuracy and efficiency, whilst reducing our impact on the environment. “Despite taking on more sizeable contracts, we’ve also continued to streamline all deliveries to reduce fuel consumption.” The lion’s share of Hurst Plastics’ sales comes from composite doors, with fire doors representing almost a quarter of the firm’s turnover. However, demand for more “mature” products continues to grow, and each week the company manufactures at least 2,000 door panels a week. Mr Atkinson said: “We are very pleased with our performance over the past 12 months, particularly in composite doors and composite fire doors, which have both delivered impressive growth. “We are very encouraged by these results, particularly in the commercial sector where there is plenty of further growth potential in social and local authority housing. “We are proud of our achievements and, despite being in a competitive industry, we maintain the lead in some key areas.” Mr Atkinson paid tribute to the staff at Hurst Plastics, who he said were without doubt the company’s greatest asset. “20 per cent of our workforce has been with the company since day one, myself included, which says as much about the people as it does about the company,” he said. “There are lots of opportunities ahead. We have to temper these with challenges, such as Brexit and consumer confidence, but we have a great team and great products so are in a strong position for the future.”

Programmed for growth Investment from Hull businessman helps software firm to expand By Catherine Lea Business Reporter c.lea@hulldailymail.co.uk

A HULL software development company is programmed for further growth after securing investment from a local businessman. StyleTech Solutions Ltd was founded in 1999. The company, which is based at the Shine Knowledge and Innovation Park in Dansom Lane, has since developed and delivered more than 1,000 bespoke software projects to clients ranging from small limited companies to large industrial giants, including Ideal Standard and the NHS. It is now poised to accelerate its ambitious growth plans after securing investment from Peter Chapman, founder of Scientific Laboratory Supplies in Hessle. David Scotney, StyleTech’s founder and managing director, said: “This is an extremely exciting time in our history. “The investment will enable us to create more jobs, which will in turn enable us to create more innovative software products. “But, equally important is the expertise and contacts Peter can bring to the company. “We have grown organically over the past 17 years, and all of our business has been through referrals. “During that time we have had lots of ideas about the different kinds of software we could produce, and what we could do, but it is knowing how to get it to market. “Peter has been a customer of ours for about ten years. He really likes what we do, what we produce and could see a lot of potential in the business. “We would like to do lots more and having Peter on board will

‘EXCITING TIME’: Lee Larkin, left, and David Scotney, co-founders of StyleTech Solutions Ltd, and, below, with the team at their HQ at the Shine Knowledge and Innovation Park in east Hull. Picture: Kate Woolhouse help us realise such ambitions.” As experts in bespoke software solutions, StyleTech works with clients across mobile, tablet, cloud, web, desktop, or a combination. Mr Scotney said StyleTech had seen a significant increase in demand for legacy systems in particular. He said: “Our approach needs us to understand our clients business challenges and it is testament to our team that our clients stay with us for years. “Historically we have had to limit the new business we are taking on, simply to ensure we maintain our high-quality service. “But with Peter’s investment, we can expand our horizons at the same time as we further improve our already impressive service levels, at the same time

as we grow the business.” Mr Chapman set up Scientific Laboratory Supplies in 1991. The firm has since grown to become the UK’s largest independent supplier of scientific products, with distribution centres in Nottingham, Scotland and Ireland. Mr Chapman said: “StyleTech

consistently delights its customers by taking the pain out of business systems. “Everything is in place to take the company to the next level and with investment in the right people and technologies, StyleTech has the capability and capacity to work with businesses across the UK.”

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IN BRIEF EXPERTISE: Cath Farrell.

New face on PR team at marketing company

‘HOBBIT-STYLE’: Lodges by Willerby Bespoke in the Enchanted Village.

Fairy-tale start for Hull firm’s theme park lodges 120 Hobbit-style houses created for Alton Towers holiday village By Catherine Lea Business Reporter c.lea@hulldailymail.co.uk

WITH their hobbit-style doorways, pointed roofs and crooked chimney pots, they look like something out of a fairy tale. So it might come as a surprise to discover these magical lodges were actually created here in Hull. Willerby Innovations has created 120 bespoke woodland lodges for the Enchanted Village at Alton Towers Resort. Merlin Entertainment commissioned Willerby Bespoke, a division of Willerby Innovations, to design and build the unusual structures, which are now receiving rave reviews from visitors. Phil Parks, of Willerby Innovations, said: “Our work at the Enchanted Village has enabled us to elevate the Willerby Bespoke brand to the next level. “It was a fantastic project to be involved with and helped us affirm our reputation in developing uniquely themed solutions.” Each lodge features two bedrooms and a bathroom, incorporated specialist joinery, bespoke themed flooring, flatscreen TVs and bunk beds for children. They were all factory-rendered in Hull before being delivered to Alton Towers Resort where they

‘MAGICAL’: Interior of a Willerby Bespoke woodland lodge in Alton Towers’ Enchanted Village. were joined in pairs and the roof modules stitched together. The crooked, cedar shingle roofs – a key part of the design – were also manufactured and tiled in Willerby Innovations’ factory in Hedon Road before being delivered to site. The roofs required five pitch changes and joists as well as the incorporation of pantiles and a crooked chimney. Mr Parks said the offsite modular construction allowed the company to create features such as the small porthole windows, inset doors, and crooked chim-

neys to “a standard of manufacturing excellence normally associated with the most sophisticated engineering plants”. He said: “Our designs made the best use of modular building techniques while enabling us to improve our proficiency and existing skill set of our team, which we can transfer across a variety of projects. “The project has proven our ability to provide exceptional accommodation solutions across a wide range of sectors.” Janet Gurr, hotel operations director at Alton Towers Resort,

said: “We wanted guests visiting our Enchanted Village to feel like they’d stepped into a fantastical forest, so it was vital that the new lodges looked the part to create the full experience. “Willerby worked closely with our architectural team to realise all the unique details, including the crooked roofs and chimneys, which make the woodland lodges so different. “We were impressed by the speed of installation on site as well as the quality of the finish and have had some great feedback from our guests.”

MARKETING: East Yorkshire design and marketing company Bluestorm has welcomed communications professional Cath Farrell to its award-winning PR team. Along with 15 years of writing experience, Cath brings almost a decade’s knowledge of the rail, heritage, tourism and education sectors to the agency. Her engineering and education knowledge will build on Bluestorm’s existing expertise in these areas. Cath started her career as a copywriter at the Press Association before moving into PR. She spent nine years heading up the PR team at the National Railway Museum in York, where she was the strategic brains behind the hugely successful comeback campaign of locomotive legend the Flying Scotsman, which gained media coverage across the world. More recently, Cath was in charge of the communications team at Hull University Union. Andrew Cawley, managing director at Bluestorm, said: “Our work on Hull 2017 UK City of Culture and tourism attractions such as The Deep means that we already have a strong vein of destination marketing within our team. “Bluestorm has also built excellent credentials in manufacturing and engineering, with clients such as Green Port Hull and AAK, and we have positioned ourselves as go-to education marketing experts, with an extensive portfolio of further and higher education clients. “Cath is the ideal person to support

your daily port of call for the latest and breaking business news around the Humber region visit humberbusiness.com

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IN BRIEF

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NEWS

It’s in with the new at caravan and lodge firm MANUFACTURING: With a new sales team in place and a host of new models, it is all change for East Yorkshire caravan-maker Victory Leisure Homes. The Gilberdyke company is preparing to launch five new caravans and three new lodges at this year’s trade shows, after revamping almost all of its range. The company has also expanded its sales team to cover the whole of the UK for the first time since setting up in 2009. Managing director Peter Nevitt said updating the ranges had been inspired by the success of the Echo, a model introduced earlier this year. The Echo was the first Victory design to enable customers to choose their own specification, creating a caravan bespoke to their needs. Mr Nevitt said: “Customers are more sophisticated nowadays and want something that is bespoke to their tastes, so we decided to create a model where they could choose the accessories and, essentially, design their own caravan. “It has been a huge success, welcomed by park owners and the public alike, so we have now built that flexibility into all our ranges, offering customers far more choice. “We will be launching them at Hull, Beaulieu and Westpoint this year, so are hoping for a great reception.”

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Early analysis has indicated much of this passenger growth is from people coming from the south

GROWTH: There has been a 15 per cent rise in passenger numbers for Hull Trains.

Will Dunnett, MD Hull Trains

City of Culture ‘boosting passengers’ for rail firm Hull Trains reports a record number of long-distance passengers

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CITY of Culture has helped drive a 15 per cent uplift in passenger numbers at Hull Trains. The company is experiencing a record number of customers on long-distance journeys, with passenger growth well above the industry average of 4.3 per cent. The company, which currently holds the crown of the UK’s Rail Operator of the Year, has also achieved 97 per cent for customer satisfaction in an independent National Rail Passenger Survey (NRPS) – the highest score ever recorded. Will Dunnett, managing director of Hull Trains, said: “We’re expecting an extra million visitors to visit Hull this year, many of whom will be coming by train. “As a business, we have begun the year very strongly, and early analysis has indicated much of this passenger growth is from people coming from the south.” To ensure customers are given a first-class impression at all times, Hull Trains has now awarded a contract to Hull-based facilities management company Green Commercial Cleaning to clean all of its trains until 2019. It is a move away from the train operator

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EFFECT: Hull Trains believes UK City of Culture has helped boost passenger numbers.

By Catherine Lea Business Reporter c.lea@hulldailymail.co.uk

having previously used a national firm for on-board cleaning services, and will see a team of ten employees – all from Hull – tasked with keeping the carriages sparkling around the clock. The move follows lengthy negotiations about how the city firm could improve the Hull Trains experience, and a trial period during which the concept of having facilities staff on board throughout journeys was tried out. “The decision to work with Green Commercial Cleaning is part of our policy to always partner with local suppliers when possible,” said Mr Dunnett. “As the UK’s Rail Operator of the Year, our standards are exceptionally high. The cleanliness of the train is a very important factor for customers and having a facilities and cleaning team on board is another step forward in providing the best possible journey experience for all customers on every service. “Our partnership with Green Commercial Cleaning will ensure visitors to our city all receive an excellent first impression of Hull and the unique welcome that we can provide.” Green Commercial Cleaning is part of the FM+ group of companies, which has clients such as P&O Ferries, Hull and East Yorkshire Hospitals NHS Trust, KCOM, Hull College, ABP and Hull Collegiate School. James Needler, managing director of Green Commercial Cleaning, said: “Hull Trains is a fantastic company and one which is held up as a shining example of all that is great about Hull as a city. “For us, it is a huge endorsement of our work to win this contract, as Hull Trains creates the first impression many people have of Hull. “That is obviously under more scrutiny than ever, given the increased number of visitors heading to Hull as part of being UK City of Culture.”

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IN BRIEF

Young entrepreneur wins with Rural Gold SERVICES: Smailes Goldie Group has helped to recognise the achievements of a budding East Yorkshire entrepreneur. The accountancy and business advice firm sponsored the Business Studies Prize at Pocklington School’s annual prizegiving and reception, which took place last month. The prize was presented to pupil James Wraith in recognition of his efforts as managing director of Rural Gold, a Young Enterprise Company at the school. The company was formed as part of the Young Enterprise competition, which recognises and encourages young people’s business and creative skills. James led Rural Gold with teammates Charlie Foster, Ed Wraith, Tom Binns and Oli Raynor, devising a business plan to sell handcrafted shooting-related products. The team was subsequently invited to the Northern Shooting Show in Harrogate, where they exhibited alongside professional companies. Luke Taylor, an associate at Smailes Goldie, which has offices in Hull and North Lincolnshire, said: “It was wonderful to be able to present the prize to James. “He has clearly demonstrated the sort of creativity, leadership skills and determination that we see in most successful entrepreneurs.”

New course set to boost management level skills INTENSIVE PROGRAMME: Members of the first cohort of the Chartered Manager Degree Apprenticeship at the University of Hull.

Degree apprenticeship to build leadership WHEN employers in the Humber region talk about a skills gap, there is often an assumption that this void is felt most keenly at entry level to a given career. While it is true that improving school and college leavers’ skills is key to plugging shortages across numerous industries, this does not answer the ongoing call from local firms to drive skills at a management level. Now, employers including ABP and Hull City Council are among the first to benefit from a new degree apprenticeship programme aimed at building leadership and management within organisations. The Chartered Manager Degree Apprenticeship (CMDA), being offered at the University of Hull, is a 40-month intensive programme for aspiring or current managers, which includes a full bachelor’s degree in business management. Adam Greenwood, the university’s head of skills partnerships, said: “It is fantastic to be able to offer degree apprenticeships, because they help with regional productivity, which is a big thing for the Humber. “We know there is a skills shortage in areas such as management. “It is constantly flagged up by employers that they could really do with upskilling their managers. These are the first degree apprenticeships offered in the Humber region and it is exciting to be able to deliver this programme. “This is a great way for employers to support their existing staff as well as to nurture new talent.”

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This is a great way for employers to support their existing staff as well as to nurture new talent Adam Greenwood, University of Hull

By Catherine Lea Business Reporter c.lea@hulldailymail.co.uk

The degrees combine academic study with practical “real-world” experience, offering the chance for employers to build leadership skills within the workforce. It also offers managers and aspiring managers the chance to nurture their talents while remaining in the workplace. Funded through the Government’s new apprenticeship levy, apprentices taking part in the programme are among the first in the country to benefit. There are 30 apprentices in the first cohort, , including Hull City Council and ABP staff, together with employees from Hull and East Yorkshire (HEY) NHS Trust and the university. Lucy Renwick, organisational development practitioner at the trust, said: “The creation of this new programme is a fantastic opportunity for hospital staff to develop their careers while still carrying out their busy day-to-day roles in departments. “Our aim, in being involved, is to foster talent and support those individuals who can help us deliver the best possible care for local people. We’re confident that not only will our employees benefit from the outset, but that our patients will, too.” Shirley Sloan, deputy city manager at the council, said: “The managers who have started this apprenticeship are already bringing benefits to the organisation via high levels of motivation and motivating their staff in turn via their first assignment. “I look forward to seeing the apprentices grow, achieve and perform for the benefit of the council, themselves and the Hull residents and visitors they serve.” Further cohorts of the CMDA are planned along with other apprenticeships, including senior leader, healthcare assistant practitioner and supply chain professional.

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• Retirement Sale After Many Years • Densely Populated Residential Area • Vacant Spacious Two Bedroom Family Accommodation • HIGHLY RECOMMENDED AND SCOPE FOR MUCH MORE • £12,000 to £13,000 Weekly Turnover • Adjusted Net Profits £39,046 • REF 557577. EPC Band D. Business and Property, Offers Over £379,950

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• 90 Covers • Densely Populated Area of Hull • Run Predominantly By Staff • Tremendous Scope for So Much More with Enthusiastic Working Owners • Weekly Turnover £8,400 • REF 557780. EPC Band D. Business £75,000

• Retirement Sale After 24 Years • Scope for So Much More • Superb Four Bedroom Owners Accommodation • Weekly Turnover £4,000 to £4,500 • Post Office Remuneration £24,434 per Annum • REF 557855. EPC Band E. Business £54,950

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• 20 Covers • Commanding Main Road Site • PRICED TO SELL – INTERNAL VIEWING IS ESSENTIAL • One Bedroom Flat Sub-Let for £300 PCM • Weekly Turnover £2,000 • REF 557985. EPC Band D. Business £25,000

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BIGINTERVIEW

Meet East Yorkshire’s coffee man James who’s brewing up a storm

You might not know him by name, but if you’ve visited any independent coffee shop, boutique hotel or restaurant in East Yorkshire, you are pretty much guaranteed to have sampled his wares. Catherine Lea has a brew with James Wilkins, founder of The Blending Room JAMES Wilkins founded The Blending Room eight years ago, together with his partner, Katie Winwright. Beginning with a stall at Beverley Market – a stall that continues to run to this day – he now has his own industrial unit in west Hull and is on first name terms with business owners big and small throughout the region. Which, considering few people seem to know his second name, is probably for the best. He said: “I am a huge advocate of markets. They not only give you the platform to get out there and sell, but more importantly to engage with your customers and interact with them. “On my first day at Beverley Market I made £137.50 and that was enough to make me want to go back and do it all again. “People got to know me, and would come back and recommend me to other people. “Without that 8ft by 4ft market stall I wouldn’t have the business I have today. “That is how the business was founded, and I still love doing it, although most people just know me as ‘James the coffee man’. “ I don’t think anyone actually knows I have a surname.” James was first introduced to the art of coffee while he was an undergraduate at the

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BEAN COUNTER: James Wilkins tends his coffee roaster. Picture: Peter Harbour University of Hull. The geography student took a part-time job at a Hull-based independent coffee shop in 2000 – a move he admits was at the time as much about meeting girls as it was about topping up his student loan. But while he was there, he began to realise there was more to selling coffee than grinding beans, and a series of promotions led him to progress from barista to the manager of two outlets, giving him a grounding in running a business, from sourcing products to managing cash flow and people. Nevertheless, after seven years in the business he left to go travelling. He said: “I spent quite a lot of time in Australia and Thailand. You could say Australia helped to spark an interest in ‘better coffee’. Australia probably has one of the most advanced coffee industries in the world.” Then, on his return to Hull, he began carving out a career with a leading accountancy firm. It was while he was there, often clocking up more than 60 hours a week, that he began to wonder if there was an alternative. He said: “I started looking for something I could sell, and decided on coffee. My dad had his own roasting business, so after working Monday to Friday I would spend Saturdays on the market. After the market, I would get in my red Renault Clio, drive to Newmarket, switch on the roaster and spend Sunday roasting coffee. At about 2am I’d drive back to Hull, catch a few hours sleep and then start the process again. Looking back, I am not quite sure how I survived.”

STARTING OUT: James and Katie on their market stall in Beverley in 2011. James continued to make the journey to Newmarket each week until 2002, when he moved the equipment to Hull. He has since invested in his own machinery, which might not seem significant until you realise the average roaster costs more than the deposit for a house in the market town where he first set up his stall. He said: “When you mention coffee, people tend to think of low-paid, low-skilled jobs and think the only options if offers is to be a barista. But it is a broad sector. “You could be working in logistics, finance, quality control, trading, tasting – it is so diverse, and it is also a fun industry to work in.

“Now, I get to meet some amazing people and see them doing great things with my products. Joe at Hull’s Trinity Market is a great barista, for example, and he presents my coffee in the most amazing way, which is just great.” Although James undoubtedly trumpets the personal touch and atmosphere independent coffee bars offer their customers, he does not shun the likes of the huge coffee shop chains. He said: “If you start to do that there is a real danger you will turn into a coffee snob, and that is just boring. “Places like Starbucks and Costa have helped develop a wider appetite for coffee.” Following my first introduction to James – at Thieving Harry’s, which of course stocks his coffee – I began noticing his beans were everywhere, from Caffeinated in Trinity Market and Traveller’s Rest in Beverley to Hull’s new boutique hotel, Hideout. James said: “If you are passionate and enthusiastic about something, people will feed off that. “For the first five years of the business I was doing as many markets as I could, meeting as many people as I could, but I have never gone out and actively sold anything. “All of my business now comes from word of mouth. What tends to happen is a business will recommend me to someone else. “It has not been easy – up until a few weeks ago I had not had a day off in months, but I love doing it. I have invested my profits back into the business, which means I am now in a position to take someone on and pay them a real wage, which is fantastic.”

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YOUR MONEY POUND NOTES

WORK ON A STUDENT ACCOUNT HSBC is the first bank to extend the availability of its student bank account to include those taking higher apprenticeships (level 4+). Higher apprenticeships are workbased qualifications, equivalent to foundation degrees and above, where those studying split their time between university and their workplace. Becky Moffat, HSBC UK’s head of personal banking, said: “It is easy to see why apprenticeships are becoming increasingly popular – apprentices get a real job with real training, earning real money while getting a foot in the door of an organisation. “They provide a great route to skilled employment for people from all backgrounds and age groups, and are great for business too.” SECURITY THE KEY FOR CUSTOMERS SECURITY is the most important factor when choosing a bank or savings account as more than nine out of 10 people want to know their money and personal details are safe from hackers or a data breach. Interest rates follow in a close second place, followed by good customer service, according to People want their research from accounts to be Aldermore Bank. safe from hackers Other big financial concerns were a provider going bust or becoming a victim of a fraud. Two-thirds of those surveyed said they would not consider using a firm that was not covered by the Financial Services Compensation Scheme which protects up to £85,000 per person per provider. CHECK YOUR TRAVEL INSURANCE GRANDPARENTS taking their grandchildren on holiday are being urged to check the youngsters are properly insured. Research from comparison site Compare Cover reveals that a child on a parent’s annual travel insurance policy is not necessarily covered if they travel without that parent. Grandparents may need to add grandchildren to their own policy, take out family cover or buy a group insurance policy for the trip. ILLNESS THREAT TO WORKERS TWO in three workers risk a financial shock if they fall ill, a study says. Two-fifths would have to rely on the statutory payout of £89.35 a week — and could not pay basic household bills. A third would use credit cards and debt to keep their heads above water. Brian Hall of BHSF, a worker benefits provider, said: “Many employees walk a high wire with no safety net. They will be in dire straits in a very short time.” He added that company sick-pay plans could help people through it.

ALWAYS SLIPPING INTO THE RED? VICKY SHAW TELLS YOU WHAT YOU CAN DO ABOUT IT

Does your overdraft need an overhaul?

VERDRAFT charges have caused many a headache for current account customers, whether it’s busting your overdraft limit without realising it, or being hit with a big monthly bill. It can be all to easy to regularly dip in and out of an overdraft without fully considering the overall cost – and whether borrowing could be cheaper elsewhere. But now, the UK’s biggest current account provider will shake up the way overdrafts are charged. Here’s what’s happening: MILLIONS OF PEOPLE MOVED TO ‘PAY-AS-YOU-GO’ OVERDRAFT SYSTEM LLOYDS BANKING GROUP, which has over 20 million personal current account customers, will change its overdraft charges from November. It says more than nine in 10 of those with its brands Lloyds Bank, Bank of Scotland and Halifax, will be left either better off or in the same position financially. Lloyds will have a “pay-as-you-go” system to help people keep on top of their finances. Customers will be charged a single rate of 1p per day for every £7 of planned overdraft usage. The banking group is also removing some fees and charges – including for unplanned overdrafts. Lloyds says the moves will mean, overall, it makes less money from overdrafts.

WHAT DO MAJOR CURRENT ACCOUNT PROVIDERS HAVE TO SAY? BARCLAYS: “Barclays does not provide unarranged overdrafts or any other form of unarranged borrowing. “We have introduced text alerts, grace periods and buffer zones to help customers manage their finances and avoid fees.”

approach to overdraft charging. “We already have a maximum total monthly overdraft fee cap that applies to all arranged and unarranged overdraft charges, including paid and unpaid transaction fees.”

RBS/NATWEST: “We want to make banking simple, fair and transparent. “In May we wrote to nearly 12 million customers to let them know our maximum fees for unarranged overdraft usage are being cut by almost half, from £150 to £80.”

HSBC: “We are removing interest charges on unarranged overdrafts on our most popular accounts, including HSBC Bank Account, HSBC Advance, as well as our Graduate Account and retaining the policy of not charging more for an unarranged overdraft than by the amount the customer is overdrawn, up to a maximum of £80 a month.”

SANTANDER: “We believe in a simple and transparent

NATIONWIDE BUILDING SOCIETY: Nationwide already has some caps on charges in place and has further plans to cap charges from August. overdrafts potentially cost more than a payday loan. The Competition and Markets Authority, has said that in 2014, £1.2 billion of banks’ revenues came from unarranged overdrafts. Cards can be your friend and enemy

WHAT’S THE REACTION BEEN TO LLOYDS’ ANNOUNCEMENT? MARTIN LEWIS, founder of MoneySavingExpert.com, says: WHAT’S THE BACKGROUND? “Charges for breaching your The Financial Conduct Authority (FCA) has already said it is putting overdraft limits have been a scourge for many years. high-cost credit, including “People often pooh-pooh credit overdrafts, under the spotlight. cards, but if you’re overdrawn, Consumer group Which? previously found some unarranged debit cards are debt cards too.”

If you are already struggling, dipping into an overdraft can be more expensive than you imagine Andrew Hagger, founder of of MoneyComms.co.uk, says: “I’m sure Lloyds won’t be the last bank to review its overdraft tariff in the next few months.” IF YOU’RE ALWAYS SLIPPING INTO THE RED, HOW CAN YOU DIG YOURSELF OUT? IF YOU’RE seriously struggling, consider getting free help from a debt charity, as well as talking to your lender to stop the problems getting worse. Rachel Springall, a finance expert at Moneyfacts.co.uk, suggests those who dip in and out of their overdrafts should make the most of banks’ free text alerts when they’re about to go into the red, and if possible, top up their current account from any savings. Looking for banks offering overdraft buffers can be another way to avoid being hit by charges. Rachel highlights a £250 overdraft buffer from First Direct. Zero interest credit cards can also give some breathing space when tackling debt, but Rachel cautions: “It’s vital that card customers make a plan to tackle the balance during the interestfree period and not have it hanging over their heads.” Using pre-paid cards can be another way for borrowers to stick within their spending limits. Meanwhile, Martin says: “Anyone who has had bank charges, which have contributed to them being in financial hardship, may still be able to reclaim them and get hundreds back.” ■■For help and free template letters go to moneysavingexpert.com/ reclaim/bank-charges

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And the winner is ... Oscars! Family firm of property experts relocates to bigger premises as the company expands By Catherine Lea Business Reporter c.lea@hulldailymail.co.uk

FOR almost a decade, they have used their property expertise to find the perfect home for thousands of people across East Yorkshire. Now, the eight-strong team at letting agent and property management specialists Oscars have used that knowledge to find a new home for themselves. The locally owned family firm has relocated from small offices in Willerby to new facilities in Anlaby Common. Managing director Alisdair Bott-Francis said: “These are really exciting times for the business as we have grown steadily over the past nine years, but we’re now in a really strong position for further growth. “Being solely focussed on the lettings market has enabled us to provide a first-class service for our landlords and tenants, and that has been the foundation of where we are today, enabling us to expand our services and invest back into the business.

DREAM TEAM: From left: Charlotte Hudson, Matt Williams, Georgie Smith, Alisdair Bott-Francis, India Bott-Francis, Martin Bott and Claire Renfree at Oscars in Anlaby. “The next step is to expand and improve the services we offer, creating a financial services team within the next three months to ensure finances, mortgage arrangements and insurances are all working for landlords, and tenants if they are looking to buy, as much as possible. Mr Bott-Francis said the new base

provided a greater platform for growth. “We were keen to get some presence on one of the main arterial routes into the city centre, which positions us well for both tenants and landlords,” he said. “There are a lot of rental properties around here and the rents seem to be holding very well

at present. “Of course, lettings are the lifeblood of the business and, while we are looking to expand services we can provide to our clients – that’s the dominant force.” Despite upheavals in the national buy-to-let market – namely, changes to the buy-to-let mortgage tax relief – Mr Bott-Francis said the appetite

for letting remained strong in the region. He said: “We have experienced growth for the past three or four years while the sales market has been slower. “There are many benefits to letting, including a great return on investment that sits way above any bank account and you have something that’s appreciating in capital.” Mr Bott-Francis said reinvesting in the business over the past nine years has ensured it has gone from strength-to-strength. “Everything which has come into the business to date we have reinvested and always tried to operate so that we are here for the long ter m,” he said. “Estate agents are often labelled and we have always tried to be upfront, honest and offer as good a service as we possibly can. “We have never set our stall out to become the biggest agent in town. We have always concentrated on becoming the best, and the bulk of what we have done over the past nine years has been recommendation-based.”

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Wednesday August 9 2017

INNOVATION HELPS COMPANY EXPAND

Chassis manufacturer doubles production in four years after investment By Catherine Lea Business Reporter c.lea@hulldailymail.co.uk

COMMITMENT: More than £2m has been invested in the business. pany’s success was the launch of its Fusion Chassis range in 2010, which changed the holiday home market and it became market leader in under a year. The success of Fusion has been further advanced in its latest iteration – ProTech. Launched in 2015, ProTech has provided additional site and function advantages while also providing benefits to the manufactures from a build perspective. While many people assume a move towards automation spells the end of jobs on the production line, Bankside Patterson has embraced new technology while growing its employee base. Mr Gadsby said: “We do have a very strong family ethos in the business, so we have a duty of care to our employees. “Our philosophy is if we automate a certain job then we redeploy the person who was doing that job somewhere else.” The company has been supplying the caravan and holiday home

Continued on PAGE 2

GROWTH CURVE: The workforce at Bankside Patterson now stands at 170 – up from about 100 three years ago.

PARTNERSHIP housing developer Lovell, which is working on a regeneration programme in Hull, has contributed to healthy half-year results for its parent company, Morgan Sindall Group plc. The construction and regeneration group released its figures for the six months to June 30, revealing strong profit growth. Operating profit was up 37 per cent to £24.9m on the figure of £18.2m for the same period last year and revenue stood at £1,307m, a 14 per cent increase on the 2016 half-year total of £1,148m. The group reports an order book of £3,801m, a 5 per cent rise from £3,637m, and is confident of another strong performance in the second half of the year. Jonathan Goring, Lovell managing director, said: “2017 has started well for Lovell, with the company set to complete over 2,000 homes across the UK this year. “Our combined national order book and regeneration and development pipeline is now worth over £1.2bn as we continue to benefit from our solid relationships with housing associations and local authority partners.” Lovell’s forward order book in Yorkshire, Lincolnshire and the Humber area exceeds £60m, with the company’s Eastern region expecting to complete about 200 new homes this year. Key projects include a £9.3m development of The Leeway, pictured – 68 new homes in Ings, east Hull. Lovell has just begun work on the scheme, which is the latest phase of a major regeneration programme by Compendium Living, a joint venture company set up by Lovell and The Riverside Group, in partnership with Hull City Council.

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A COMPANY with a keen eye for innovation has doubled in size over the past four years thanks to ongoing investment and a commitment to quality. Following a huge surge in demand, Bankside Patterson in Catwick Lane, Brandesburton, has ramped up its operations, with production doubling since 2013. This has also led to a sizeable growth in its workforce, which now comprises 170 people – up from about 100 three years ago. The company, which predominantly manufactures chassis for the caravan and holiday home industry, has over the past 18 months invested more than £2m in its plant and operations. Now it is poised for further growth as it seeks to capitalise on new opportunities in the sector. Sales director Shaun Gadsby said: “Since January 2016, when we started the investment programme, we have invested in excess of £2m in the business. “The first significant investment was a rollform machine to enable us to produce our Fusion Protech chassis, which is our flagship product. “This year, we have bought a CNC laser cutter, which will give us significantly improved efficiency and quality. “We have also invested in new CNC punches to increase capacity and remove downtime. “Meanwhile, our latest investment has been a major IT overhaul, to future-proof this part of the business.” One of the catalysts for the com-

Profits strong at partnership home builder

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Innovation helps manufacturer to grow significantly Continued from PAGE 1 industry since 1959 and has worked hard to earn an enviable reputation for innovation and secure a large percentage share of the market, forging relationships with the majority of the large manufacturers in the holiday and park home sector – most of which also operate out of the East Yorkshire region. However, this left it exposed to the downturn that began in 2008 and saw thousands of workers in the industry lose their jobs. Mr Gadsby said: “It was painful at the time. We did suffer, but we had a responsibility to our staff and our customers to stay in business and come out of the other side. “So, we took the opportunity to adopt a leaner manufacturing process and improve efficiency, as well as focusing on product innovation. “If that were to happen again, we would be better placed to cope with it because we are now better structured as a business.” As well as providing chassis to the likes of Willerby Holiday Homes, Swift and ABI, the company also makes steel structures for modular buildings that are employed in the construction of fast-food outlets and petrol stations. Mr Gadsby said: “The market is expanding. Traditionally, the caravan industry has been very holiday homeled. “Now, the industry has seen quite a change. A lot more parks are setting up, and people use the new products – park homes – as a full-time house. “That sector is increasing quite dramatically year on year and so, for us as a business, there is a big growth opportunity in that area.” In yet another investment, Bankside Patterson has expanded its delivery fleet with the addition of two new articulated trucks. “The new trucks are just a small part of our strategic investment at Bankside Patterson, but hugely significant,” said Mr Gadsby.

400 apply for 40 posts ABP recruitment drive in bid to boost Humber region workforce By Catherine Lea Business Reporter c.lea@hulldailymail.co.uk

A RECRUITMENT drive by Associated British Ports saw 400 people apply for 40 jobs. The ports operator is bolstering its 1,000-strong workforce across the Humber with the creation of 40 new port operative positions. ABP said it hoped the move would encourage successful applicants to carve a strong career path in an industry they may previously have thought closed to them, at the same time as reducing the company’s reliance on agency staff. Jane Spencer, ABP’s regional head of human resources, said: “We have a reliance on a transient, third-party agency labour pool, and while there is a need for that, across the region we have been overly dependent on that labour pool. “We, as a business, made a decision to turn that labour cost into permanent jobs in the region. By converting into permanent roles, we can build the culture that we want.” Almost 100 candidates descended on Catch in Stallingborough this week to take part in a three-stage assessment, which featured an interview session, as well as exercises focusing on port operations and health and safety. Jane said: “What we have done is modernise the port operative contract and the way we work. “We want to create careers. “Previously, we have just advertised a job and people have come in to do it. “This gives the role the recognition it deserves. It is a critical skill for the port industry. “We have designed develop-

CREATING CAREERS: Jane Spencer and Chris Bell, ABP’s regional and national human resources heads. ment opportunities with three levels of competency, and if people start at entry level there are opportunities to build skills. “This is also designed to allow the port operatives the opportunity to experience different terminals and different ports across the Humber region.” ABP’s Humber ports of Hull, Goole, Grimsby and Immingham can together handle more than 65 million tonnes of cargo. The four ports of Grimsby, Immingham, Hull and Goole handle more than 58 million tonnes of cargo between them each year, worth about £75bn. Together, the ports support about 33,000 jobs and with the support of ABP customers, they contribute £2.2 billion to the

UK economy every year. The Port of Hull handles ten million tonnes of cargo each year and is the focal point for Siemens Gamesa’s offshore wind turbine manufacturing facility – the largest of its kind in the UK. ABP’s latest recruitment drive is part of a wider strategy to improve operations, flexibility and customer focus across the four port locations. It comes after the company launched a trailblazing apprenticeship scheme aimed at creating the next generation of marine pilots – the only one of its kind in the UK. Of the 400 applications received, 100 were invited to this week’s sessions, with those impressing likely to start next month.

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Chris Bell, group head of recruitment for ABP, was also in attendance, for what is the second such event held by the company. He said: “It is a new system and fits with our strategy of ‘One ABP’. “It is not about one individual port or one independent job – it is ABP as a business.” “I am sure there will be people who have worked for ABP, and this has provided the opportunity for them to show us their skills, attitude and behaviour. “If successful, they will join at a really exciting time, with growth in the container market seeing investment on the back of it in the millions of pounds when it comes to cranes and infrastructure in Immingham and Hull.”

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IN BRIEF

Newest branch is city firm’s 48th nationally CONSTRUCTION: Hull-based MKM Building Supplies has opened a new branch in Newent, creating 14 jobs in the market town near Gloucester. The branch at Newent Business Park becomes the builders’ merchant’s 48th nationally. With a product portfolio catering to the public as well as trade, MKM Newent will contain the company’s usual array of landscaping, plumbing, roofing, heating, timber and building supplies. MKM is headquartered in Stoneferry Road, Hull, having been founded by local businessmen David Kilburn and Peter Murray in 1995. Paul Donaldson, one of two branch directors in Newent, said: “We’ll be showing Newent and the surrounding areas what MKM’s award-winning brand is all about.”

INSPIRED TO SUCCEED: Aaron Conroy with Di Garbera, business mentor for MC4C and general manager at Golding Computer Services in Hull.

Web business launched by young entrepreneur 23-year-old helped by mentoring scheme THERE is nothing like a job you really hate to spur you into becoming your own boss. For Aaron Conroy, that job was collecting golf balls in the rain. The east Hull entrepreneur spent almost seven years stumbling from one mundane job to another, in between bouts of no work at all, and sometimes sleeping rough and sofa-surfing. He has now launched his own online business sourcing and selling watches, jewellery and other fashion accessories online. The 23-year-old said: “I did some freelance website work and some freelance design work and I’ve been on and off the dole for a long time. When I was at school I had a job collecting golf balls at a driving range and putting them back in the basket. That was bad, especially when it was cold. Just looking for white balls, or bright yellow ones, in the pitch black, for £5. “When I’m having a bad day and I can’t be bothered, I remember those golf balls.” Mr Conroy’s career path took him through school in Hull to Wilberforce College, where he studied IT. He had to drop out of a fine art course at Hull College when he became homeless. This prompted him to seek help from Hull City Council’s children and young people’s services team, where someone introduced him to Making Changes for Careers (MC4C). Part of the Humber Learning Consortium’s Youth Employment Initiative under Hull City Council’s regeneration services, MC4C is now supporting Mr Conroy to realise his ambitions. He said: “I didn’t want to work for someone else. I wanted to build my own mini empire in commerce, selling digital products and services, web design and graphic design. “But I was inspired by people I look up to who have nice, fancy things. I quite like watches myself but I can’t afford them and I want to get to the point where I can. “I found MC4C and it’s so good. If I didn’t

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get in touch for a while they would contact me to see if I was OK. Nobody had ever done that before.” Mr Conroy’s plans include opening a shop and continuing to put his problems in the past. He said: “Homelessness was down to family problems and to benefits – you don’t get enough money. I left home when I was 16 or 17. I was on the streets some of the time. I stayed with my nana for a while. I also stayed with people I didn’t really like, but it was better than sleeping on a park bench. “You try to build something from nothing, but it takes everything out of you. There’s fear as well. Fear of living on the streets and about your long-term prospects and dreams. You have society looking down on you as a piece of scum who deserves it. “MC4C has inspired me. They are behind me and they are telling me I can do it. They have put themselves out to help me achieve it so I have got to do it to thank them.” MC4C helps people aged from 16 to 29 develop their business ideas and is supported by the European Social Fund (ESF). Mr Conroy said: “It’s a great scheme and the accounts is a great course. I emailed Golding a question on a Saturday night and I got a response on the Sunday. It shows they are really there for you.” Di Garbera, general manager at Golding Computer Services in Hull and a business mentor for MC4C, said Aaron achieved 100 per cent in most of the modules of the International Association of Bookkeepers Level 1 Certificate in Computerised Accounting for Business. She said: “Aaron is exceptionally bright, very focused and knew exactly what he wanted to do.” ■ For further information, visit www. fenburg.com or www.mc4c.co.uk

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BIGINTERVIEW

Stylish Hull hideout is showcase for creativity Georgia Allenby, manager of Hideout Hotel in Hull, talks to Catherine Lea about culture and cabinets

LOCALLY SOURCED A sofa from Hull’s Chaise Longue Company and a table from Emmaus.

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FROM locally produced paper and coffee coasters to handmade-in-Hull sofas and bedside tables, Hideout Hotel offers a window into Hull’s most creative companies. The boutique hotel, which is now open in North Church Side, features 15 one and twobedroom apartments and is such a showcase of Hull’s brilliance that during my visit I almost forgot Hideout was a real, live operation. That is until the cleaning team popped their heads around the door, reminding me the venue was very much open for business. The project has been developed by Hull based Allenby Commercial. Manager Georgia Allenby, who has been responsible for the design and interior of the apartments, said: “I knew from day one I wanted to source as many products as possible from the local area, but even I was surprised at how much ended up being made in and around the city. “It made me cringe to think I might be giving money to a massive manufacturing firm in Spain that I had never spoken to before when there are so many great companies in Hull. “Hull businesses don’t tend to shout about their achievements, so tracking firms down was the hardest part. “Once I had found them, however, they made it easy, and the quality has been fantastic – we are delighted with the results.” Hideout follows the theme of “home from home” – with a Hull twist. As I stepped through the front door into one of the apart-

“

Our research showed us all other cities had this type of offering, and yet Hull didn’t Georgia Allenby

HULL TWIST: Georgia Allenby, the design brains behind Hideout Hotel in Hull. ments, I was greeted by a kitchen complete with all mod cons. There are framed pictures and photographs on the wall – all from Hull, of course, and available for guests to buy – as well as a lounging area, featuring a sofa and coffee tables with chairs. This led into the bedroom area with bespoke beds, handmade tables and an en-suite bathroom featuring handmade toiletries and bathroom mirrors made by Picture Frames and Art in Cleveland Street. Ms Allenby, who has a background in graphic design, said: “Pretty much everything has been sourced locally. I ended up getting a bit carried away. “The sofas were made less than two miles away by the Chaise Longue Company. “The bedside tables and coasters were also made locally, by Blok CNC in Hedon Road, and the kitchen worktops and carcasses were made in Barton-Upon-Humber. “We source coffee from The Blending Room

LOCAL: Coffee from The Blending Room.

in Hull, and guests can order hampers, which include fresh food and chocolates from Trinity Market, whereas the retro furniture is from Hull charity Emmaeus or local charity shops.” Ms Allenby said the idea behind a boutique hotel had been on the cards for about five years, but Hull being named City of Culture gave the company the added push to drive forward the plans. “We bought the building with a an apartment hotel in mind,” she said. “It is just a fantastic location, with each room overlooking the minster. Had we not gone ahead with these plans, we felt it would be successful as offices. However, we felt it was something Hull wanted and needed. “People like to have their own space, their own part of a city which is a ‘home from home’ from which they can explore their surroundings. “Our research showed us all other cities had this type of offering, and yet Hull didn’t. “Because more people are visiting Hull for City of Culture, we have seen weekend bookings grow quite organically, and we are seeing corporate bookings grow, too.” Although City of Culture is bringing a boost to Hideout’s occupancy rates, Ms Allenby said that like the culture celebrations themselves, Hideout is designed to be part of Hull’s landscape for the long haul. “The City of Culture may only last a year but the effects will carry on as a result of all the positive changes being made to the city, and local businesses have a huge part to play in this,” she said. “The city needs businesses to show their confidence in Hull and invest in new things. “As a business, we are passionate about Hull and like to invest here. “About 90 per cent of our portfolio is in the city. Hideout is completely new for us; we have never done a hotel before, so this is a first, but hopefully it will not be the last.”

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NEWS

Toasting Hull 2017 and helping legacy Wine merchants create range of City of Culture wines A RANGE of wines developed to raise money for Hull’s City of Culture legacy have secured a listing in Tesco stores throughout the region. House of Townend worked closely with growers and wine-makers throughout Europe to create Viticulture – a range of red, white rosé and sparkling wines that raise a toast to Hull 2017. The company, which was founded in Hull in 1906, not only launched Viticulture to give a nod to Hull’s year of celebrations, but also, equally importantly, to fund local arts and cultural projects after the 12 months draws to a close. It is hoped the move will raise £25,000 towards the Hull 2017 legacy fund, and John Townend, managing director at House of Townend, said the latest supermarket listing would help the company achieve this aim. He said: “One pound from the sale

By Catherine Lea Business Reporter c.lea@hulldailymail.co.uk

of each bottle goes to the City of Culture legacy fund, and so it is great that Tesco has taken it up as it gives us a wider distribution. “However, we are just as pleased that so many local restaurants, retailers and businesses in the area have been supporting this by stocking Viticulture.” The term “viticulture” stems from the Latin word for vine, and is the science, production and study of grapes. Other businesses now stocking the range include Sewell Retail, the Ferguson Fawsitt Arms, Hull Truck Theatre, The Deep and 64@ Humber Street. Intercontinental winelovers can also quaff a glass as they cross the North Sea thanks to P&O Ferries, which is also a stockist. “We have several wine-makers we

regularly work with and they have made these specifically for us,” said Mr Townend. “We have worked with Xavier Roger, who’s an incredible wine-maker in Carcassonne, in the south-west of France, for the red, white and rosé and we sourced the prosecco from Casa Vinicola Botter in northern Italy. “It was important they were all high-quality wines, so that when people tasted them they associated that quality with Hull.” In another cause for celebration, House of Townend was this month named Regional Merchant of the Year award for Northern England at the International Wine Challenge 2017 Awards. The company won the prestigious accolade following a visit from secret shoppers, who headed to the company’s Cellar Door in Melton to view its extensive range of wines, assess its displays and features, and quiz staff.

AWARD-WINNING: The House of Townend’s Cellar Door wine merchants in Melton. Inset, Viticulture’s Grenache Rosé.

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This year’s tech talent: Finalists for Digital Awards are revealed ...

After a lot of deliberating, debating and cake eating among the judging panel, the shortlist has been unveiled for the Digital Awards 2017. Catherine Lea repor ts

nyone who needs convincing of Hull’s digital prowess need look no further than the finalists for this year’s Digital Awards. Organised by KCOM and the Hull Daily Mail, the awards are designed to shine a light on the best emerging technology and digital talent from across our region. And this year has seen a record number of entries submitted, with applications flooding in from some of the area’s brightest and most innovative firms. It is great news for the area, but it certainly left a tough job for the award judges who had their work cut out trying to whittle down the entries. Thankfully, they had plenty of caffeine and cake to keep their energy levels up for what turned out to be a very long, but exciting day in the boardroom. David Keel, co-founder of Trident and head of this year’s judging panel, said: “We have been overwhelmed by both the quantity and the quality of this year’s entries. “The Best Digital Start-up category alone attracted 14 entries, which proves how many digital companies are being created in the city right now. “It was great to see, but it certainly made our task of judging very difficult.” Finalists for this year’s awards range from Hull based digital start-ups such as Astor and Mattix, and young employees including Spencer Group’s Courtney Harris, to globally recognised companies such as APD and Daifuku Logan. Mr Keel, who two years ago was named Digital Ambassador of the Year at the 2015

YOUNG GUNS: Courtney Harris and Matt Wildbore, right.

TOUGH TASK: This year’s judging panel hard at work. award ceremony, said: “It has been truly exciting to hear about some of the work being done by companies in this region. “We are blessed by the existence of so

“

many globally relevant digital hardware companies, for example, but also to have such a number of quality start-ups. “Through the entries, it has been clear to

The Best Digital Start-up category alone attracted 14 entries, which proves how many digital companies are being created in the city right now David Keel

see how the sector is not only emerging but also evolving and developing.” The winners will be revealed at a glittering awards ceremony to be held on Thursday, September 7 at Stage@The Dock. Kicking off with a drinks reception from 5.45pm, entertainment and street food will be served up from 6.30pm with guests seated in the amphitheatre at 7.45pm for the start of the awards ceremony. The keynote speaker for this year’s event will be security expert and star of BBC’s

MAI-E01-S3

Wednesday August 9 2017 7

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in association with

OVER THE MOON: Jonathan Elvidge and Christina Colmer McHugh of Moonbeam.

The shortlist revealed ... Best Digital Innovation ■ Eon Visual Media for MedSked ■ Global View Systems for R-TraX ■ Moodbeam

Best Mobile app ■ EYMS ■ Rradar ■ Sauce for Siemens MyTime

Young Digital Person of the Year

WORLDWIDE: The Trident team.

■ Courtney Harris ■ Alex Pringle ■ Matt Wildbore

Best e commerce ■ Alterego ■ Headland for Machine Mart ■ R&R Country

Best Hardware ■ APD Communications ■ Daifuku Logan APP-Y TIMES: The EYMS app.

■ Global View Systems for R-LinX

Best Global Reach TECH SPEC: Eon Visual Media’s work for MedSked. Left, Headland’s work for Machine Mart.

■ APD Communications ■ Sypro Management ■ Trident

Best Digital Start Up ■ Astor ■ BIMsense ■ Mattix Design

Best Digital Marketing Communication ■ Arco ■ Hull Independent Cinema ■ Sowden & Sowden for Ron Dearing UTC #GetTheEdge The Real Hustle, Alexis Conran. Alexis will be employing his knowledge of the dark and deceptive world of hustling, pickpockets and con-artists to speak candidly on the risks and security threats constantly faced by businesses and consumers. The Mail’s managing director Mike Pennington said: “It is staggering to see how far the digital landscape has progressed since we launched these awards three years ago. “Hull and East Yorkshire has a hugely vibrant business community, and digital is at the forefront of that. “The awards were set up to recognise the technological talent we have here in the city, and as the level of entries this year

proves, we have a thriving sector of which the entire region can be proud. “It is great that KCOM is once again our main partner for the awards. “We would like to thank all of our key partners, without which these awards could not go ahead.” A limited number of tickets re available for the event. These cost £35 per person, which includes a drinks reception, street food, entertainment and the opportunity to network following the awards ceremony. ■ To buy tickets, email the events team

at events@hulldailymail.co.uk or call 01482 315300.

Best Emerging Technology ■ APD Communications ■ Happy Goon ■ Moodbeam

Best Use of Technology within Education ■ Chatta ■ Digitull ■ My Pockets

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Wednesday August 16 2017

£5OOK INVESTMENT TO DOUBLE OUR SITE

Expansion of Hull base sees forklift truck business increase recruitment A FORKLIFT truck company is “doubling the size” of its Hull site as part of £500,000 investment and increasing recruitment following “positive” recent growth. Malcolm West, which is based at its site in Goulton Street, have bought a new fleet of 12 vans and say it is a positive sign going forward. The Mitsubishi dealership company has seen significant investment in recent years with the completion of their new depot development in Hull in 2015. The company said they are doubling the size of their Hull base in line with their positive growth, as well as increased recruitment. Since 1956, the firm which has bases in Hull and Immingham has offered a wide range of forklift trucks for purchase and short or long-term hire. The firm has now invested £500,000 into the development of the site, as well as the new machinery, to increase the company’s business opportunities. Managing Director Nick West says that the new vehicles and premises highlight the company’s recent growth. He said: “We’ve seen growing investment at the firm. We went and bought a new fleet of vehicles and recently moved into our new premises.

By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

“It was a major investment for the firm, but am bit of pessimist so don’t want to speak to soon. “We purchased them from Trenton in Hull and it was really done for a number of reasons. With our growth we needed them but obviously plumbed for those because of their make, reliability and location too. “Trenton are a good local business and it is important for us local businesses to support one another. They have a base here, and one in Grimsby, so can support us in Hull and Immingham easily.” While the managing director describes himself as a “terribly pessimistic” person the signs are positive, stating that the company have been able to invest £500,000 recently. The hull site which was developed in 2015 is also going an expansion which will see it double in size, increasing the opportunity for new business. Mr West said: “What we did was buy the new premises two years ago next to our original building. Now we are undergoing this expansion in Hull which means we are literally doubling in size.

EXPANDING: Malcolm West forklift in Hull is doubling its Hull site and has had a £500,000 investment. “I’m a terribly pessimistic person, but it means we could deliver more than we ever have, so I think it shows we’ve got a very good franchise with Mitsubishi, which is positive.” The growth of the business has not just been visible in machinery, but also manpower, with the MD confirming that the firm is con-

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tinuing to see increases in recruitment. “We now have 38 employed between the two locations. We are absolutely increasing our recruitment and are currently looking for two or three quality engineers,” Mr West said.

Continued on PAGE 2

MARITIME EVENT: Mark O’Reilly, of Team Humber.

Region to be represented at shipping event LORD Prescott will be helping to promote the Humber region as the area is represented at the UK’s biggest maritime event, International Shipping Week, next month. The week will include the Humber Maritime Showcase on September 12, organised by Team Humber Marine Alliance in collaboration with Humber Local Enterprise Partnership, the University of Hull and other regional stakeholders. It will be the first time the region is represented at the biennial event, expected to attract around 15,000 global industry leaders. The former deputy Prime Minister said: “The Humber is one of the most exciting estuarial developments in the world today. Its connections, its renewable growth and potential make it a natural fit with the Gover nment’s industrial strategy. “There are many exciting developments of national and global significance of which we’ll talk at the conference.” Team Humber chairman and chief executive Mark O’Reilly said the week would provide outstanding opportunities to highlight the region as a leading international maritime hub. Mr O’Reilly said: “All these people represent a vast range of skills that make the Humber an attractive proposition, whether for renewables or traditional maritime industries.”

“We’re proud to invite clients to our

new offices and our new location has expanded our recruitment radius” – itim MAI-E01-S3

PPH Commercial | Ben Medhust | T: 01482 626910 / E: ben.medhurst@pph-commercial.co.uk / www.humberenterprisepark.co.uk

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BUSINESS

Firm expanding after £500,000 investment

Rebrand is sign of success Hull company topped £26m turnover in the last financial year

Continued from PAGE 1 “We are also taking on two or three apprentices from schools where we are working with the colleges.” But he says that the greatest challenge facing the company is to continue to find high-quality local engineers to employ, with big competition against multinational corporations such as Siemens. Last December, Siemens opened its new rotor blade manufacturing facility at Alexandra Dock in Hull, with a workforce reaching 1,000 staff. Mr West said: “One of the big challenges for us is certainly getting high-quality engineers. When they are younger sometimes it seems a lot of young people just aren’t necessarily interested in working with their hands like this. “But also, with the arrival of a big company like Siemens that has positives but also attracts a lot of the best engineers. “It is obviously great to have a business like that in the area but obviously smaller businesses like ourselves can’t compete with their rates of pay. “Brexit is also a bit of a challenge and something a lot of companies, like ABP, might be nervous about. At the minute, we haven’t felt the effects and don’t know quite what will happen.”

SUCCESS: Managing Director Nick West, centre, with staff members.

By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

A HULL company which formed in the 1970s to capitalise on the central heating boom has unveiled its new identity following continued growth. Tucker Mechanical and Electrical Building Services has chosen to rebrand as it cements its success in commercial, industrial and retail markets across the UK. The complete rebranding has taken place in the wake of continuing growth for the business which topped £26m turnover in the last financial year. New signage has been installed at the company’s head office and fabrication workshop in Rotterdam Road, Hull, and the new identity is also being rolled out across the Tucker Mechanical and Electrical Building Services fleet of vans. Managing director Mark Snape, who invested three years ago to buy the business which he joined as a trainee draughtsman in 1981, says the rebrand reflects their core business. He said: “The company has undergone a vast amount of change to bring in new processes and ensure that quality is maintained. “The rebranding of the building and our fleet now explains clearly our core business.” The company founded in 1973specialised in domestic central heating in Hull before expanding into the commercial and industrial sectors. It has expanded its workforce from just ten in 1981 to a team of more than 100 including administrative staff, pipe-fitters, plumbers, electricians, and duct

SUCCESS: From left, Mark Snape, Nick Munt and Dave Smith, of Tucker Mechanical & Electrical Building Services.

erectors working in Hull. The company now has a second centre in Cradley Heath, West Midlands, managed by another director, Dave Smith. Tucker have worked on significant projects in Hull and East Yorkshire, including notably the Siemens blade factory which opened in December 2016. Mr Snape said: “Tur nover peaked at £26m last year as a result of the Siemens project. Realistically we expect to achieve around £18m by doing what we do well every day, managing our projects and our people properly and allowing for

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steady growth. “We are unique in the industry in manufacturing our own sheet metal products, and having the second branch at Cradley Heath gives us a platform to serve the rest of the country, maintaining our quality and our competitive edge. “When I bought the business, my vision was to bring it round to a more efficient and sustainable way of working, future-proofing the company and making the brand sustainable. We are confident this will be reflected by the quality of our workforce and by the projects that we complete.”

The heating specialists have also recently worked on the Bridgehead office development in Hessle, Melton police station and St Stephen’s shopping centre in Hull. They are also working on the nationwide roll-out for Pure Gym and the first phase of the new flower market at New Covent Garden in London. The business saw growth into the retail sector in the Eighties and Nineties and is now established as a major supplier for Tesco and also undertakes work for Asda, Lidl and Sainsbury’s.

Trinity Mirror Regionals

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BUSINESS

IN BRIEF

Interest rate warning for small businesses

STUDY SKILLS: Larkin Tutors is the brainchild of Dr Fiona Ritchie and Dr Nicole Woodford.

Graduates’ new business teaches students the skills to be successful Pair’s tuition service offers proof-reading and essay writing advice WITH mounting debts, essays a-plenty and more research requirements than the average Government scrutiny committee, being a student is hard enough without having to fret about grammar and punctuation. Now, two University of Hull graduates have launched a business designed to help students make the most of their time in the campus library by providing proof-reading, private tuition and study skills classes. Larkin Tutors is the brainchild of Dr Fiona Ritchie and Dr Nicole Woodford, and is based at youth start-up venture One Six One, in High Street, Hull. Fiona said: “The seed for the idea behind the business was actually planted quite some time before we decided to go ahead with it. “While teaching at the University of Hull, we discovered a demand from our students for academic writing and study skills support. We both began to incorporate short study skills sessions into our classes and, as the word spread among other students, we realised just how high the demand for this kind of tuition was.” Fiona stressed that Larkin Tutors does not write essays or carry out the research for its clients, nor does it teach subject-specific elements; instead, it works with students so they develop the skills that enable them to boost their own research and writing ability. “Our tuition service is not about subject specific guidance, as most students find their course materials sufficient,” she said.

By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

“However, being able to research, structure and produce an essay is a skill in itself. “Unfortunately, students tend to feel they lack support of this kind from their universities, and so we decided to offer help to students needing to improve on their essaywriting skills.” After pitching their idea to a panel of business experts, Fiona and Nicole’s business model proved so strong that they secured a grant and business support package from the University of Lincoln and the East Midlands Incubation Network. Larkin Tutors was officially launched this month at OneSixOne – an initiative supported by the Hull Youth Support Trust, which is a subsidiary of the London Youth Support Trust. The hub in High Street is designed to provide young entrepreneurs and starts-ups with business advice and incubation space. “We have received some fantastic support from Mike Thompson at OneSixOne,” said Fiona. “He has been a great help and the offices there are really vibrant. “Our biggest opportunity lies in our location. Hull is a growing city with lots to offer. Obviously, 2017 is a big year, with Hull being the UK’s City of Culture. “Hull’s rich culture and history is becoming more well-known across the country, and we believe this will really help as we begin our business venture.

“We want to help students coming into the area to take advantage of the City of Culture events, for instance, by offering trips to the museums. “We believe this will help students, international students in particular, to feel more at home.”

SMALL firms have urged the Bank of England to be cautious when approaching decisions for potential changes to interest rates. The Monetary Policy Committee made the decision to maintain a 0.25 percent Bank Rate and it made a 3 percent CPI Forecast for October. Mike Cherry, pictured, national chairman at the Federation for Small Businesses, said: “At a time of unprecedented uncertainty it’s more critical than ever that the MPC approaches interest rate decisions with caution. “Any firm that’s set up in the last ten years has only known business life in a low interest rate environment. “They must be ready for that to gradually change at some point.”

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IN BRIEF

Expansion could create 25 new jobs at centre HULL: It has been announced that Craven Park Training and Enterprise Centre in Preston Road will be given a £250,000 grant to increase the amount of business space available. The funding from Regional Growth Fund 2 from Green Port Hull will help to transform under-utilised training space into business space. The business centre is fully occupied, whereas the training centre has been used less than anticipated, in conjunction with the opening of new training centres elsewhere in Hull. During the first 12 months of opening, the centre saw 18 new businesses created, 33 new businesses assisted and 37 jobs created. By transforming the underused training centre into business space the council aims to increase employment opportunities as well as revenue for the centre. Councillor Martin Mancey, portfolio holder for economic investment, regeneration and planning, said: “An extension to the business centre has the potential to create 25 jobs and bring a financial benefit to the council, as well as meaning the Council will be able to assist start-up businesses to grow and help to secure new inward investments” Green Port Hull chair Tim Rix said: “The Enterprise Centre has proven to operate as a successful launch pad for new businesses in the renewables sector, and I am pleased the RGF2 funding will be able to assist more businesses in the East of the City.”

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NEWS

Our fabric shop took off ... sew we opened another Business opens after owner was bought original store for birthday By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

MOST people might expect jewellery as a birthday present from their husband, but Lisa Diable received a shop to celebrate her 50th birthday courtesy of her loved one. The mum opened up her first fabric shop in Cleethorpes over three years ago and the business has now expanded, opening a store in Hull city centre this week. L and C Fabrics opened in Albion Street on Friday following the financial success of the Cleethorpes’ business. The store says that it focuses on the quality of their fabrics, as well as classes they put on at the new shop. The owner, Mrs Diable, pictured, says that she was encouraged to open the new store after numerous from Hull asked her to open a store locally. “It was my 50th birthday and I used to do patchwork but couldn’t find anywhere in my area where I could buy the fabrics. So he just thought, ‘why don’t you open your own shop?’” she said.

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“The first store, which has been open about two and a half years, has gone so well that it made sense to come to Hull when people kept saying they had to travel from Hull to my store. “There are a lot of ladies from Hull would come from Hull, and are really pleased for me to be here. “We only opened on Friday but business has already been brilliant. “I think there was a bit of a gap in the market here for higher quality fabrics and materials. That’s what we found in Cleethorpes and good word of mouth made a big difference, so we’re looking for the same here.” Her husband Tony Diable runs a Cleethorpes-based company who also plan on moving to Hull, after investing in order to help his wife’s business expansion. Mrs Diable said: “It’s a really family orientated business. My daughter, Claire, works in the shop and my son helps around as well. My husband Tony has been incredibly supportive as well and lends a hand on Saturdays too. “He has a roofing company in Cleethorpes, and following this move, he’s planning to start work in Hull sometime soon as well.

He’s trained in sewing machine repairs since we started the business so that’s another service we’re able to offer as well. “We are very keen to listen what people want and are keen to bring in products that people really want, like we will be stocking Liberty material from later in the year. “We sell material for dress-making, quilting, upholstery, curtains, blinds and a range of other things.” The shop owner says there was a real buzz around the shop opening and said it highlighted the benefits of cultivating a strong social media following. “We’ve got a really good core of support from social media,” she said. “We probably have almost 9,000 likes on Facebook and a lot of followers on Instagram. “I feel that has really helped because the opening was great and a lot of people seemed to already know what we were about. The support from everyone has been completely amazing. “We are really passionate about what we do, and I hope people see the family ethos we have here. It’s quite challenging starting a business like this later on in life, but it’s a lovely thing to spend your hours doing something like this.”

£2k prize for longest-standing employee GOOLE: The longeststanding employee at ABP Humber has been awarded for clocking up half a century of service. Harry Neville, Marine Operator at the port of Goole, was awarded a longservice award of £2,000 by Humber Director, Simon Bird, to recognise his longevity and dedication. “When I think about it ABP has been part of my life for so long, however time has flown by so quickly!” said Harry, 66, who was born in Goole and recently moved to Hornsea. He said: “I enjoy my job

bringing ships into the locks and swinging bridges and I’ve made so many friends over the years. As long as I feel good I’ll keep going. “It’s given me a good life and I wouldn’t want to do anything different.” Simon Bird, director of Humber ABP said: “We cannot thank Harry enough for the contribution and effort he has put into the company over the years. In the future we hope to see these special achievements more often as we work towards making ABP a great place to work.

AWARD: Harry Neville, 66, ABP Humber's longest serving employee handed award for service by Simon Bird, director of Humber ABP.

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hulldailymail.co.uk

BIGINTERVIEW

‘Working in construction is hard work but the rewards are worth it’ Kevin Marling, chartered building surveyor at Delaney Marling Partnership, speaks to Catherine Lea about attracting young people into the wonderful world of construction

ver the past decade, the construction industry has been on a rollercoaster of ups and downs. Many long-established firms had to cut their cloth accordingly, others are no longer around at all. But while this has presented opportunities for firms which successfully navigated the choppy ride through a recession, it has also presented challenges. Kevin Marling, who represents one half of chartered building surveyor firm, Delaney Marling Partnership (DMP), said: “We are delighted to be celebrating our tenth anniversary this month. “Since our first day of business, the whole of the construction sector has been on a roller coaster ride and many firms sadly are no longer trading. “Others have experienced the opposite end of the spectrum and become very successful. This level of uncertainty has caused a major skills shortage, as construction workers retire, young people are choosing other career options and the gap continues to widen, leaving skilled workers difficult to come by.” Together with Simon Delaney, Mr Marling runs DMP, advising clients on all forms of built property. Together, they are also working hard to plug the skills gap that is threatening to put projects throughout the country – and overseas – at risk. “At DMP we work with schools and colleges to promote property and construction along with the Royal Institute of Chartered Surveyors (RICS) as a great career choice, after all, a bricklayer can earn over £1,000 per week,” he said. “It’s very hard work and physically demanding but the rewards are worth it. “Plus, within the sector there are so many different opportunities. Throughout my career I have covered many areas and now I am fortunate to have a successful business, with a great reputation built on trust and honesty.” Mr Marling’s career started at Comet Radiovision in the Estates Department during the 1980s as a YTS. He was then given the opportunity to study part-time for qualifications in Construction at Hull College. Working in a variety of Building Surveying roles within local authority, he went on to study at BSc degree level and

“

Throughout my career I have covered many areas and now I am fortunate to have a successful business, with a great reputation built on trust and honesty Kevin Marling

became a Chartered Building Surveyor in 1995. Mr Marling met his soon-to-be business partner at the local authority, and later joined him at Smith and Nephew, where they managed the Hull site maintenance budget and elements of statutory compliance across the site. Seeing a demand in the market, both Mr Marling and Mr Delaney sought a route into the private sector and in 2007, fully supported by their employer, worked part-time spending the rest of their time developing business relationships and working on projects in the local community, then leaving employment in 2010. Though DMP has over the years acted for many local business and residential clients looking to buy, let or alter their properties, Mr Marling points out the industry can be challenging. “It doesn’t come easy and at times can be very intense, especially working with big budgets and project managing different teams but we are very proud to have been a part of some of the most prestigious construction projects in this area,” he said. “In particular with Probe and the Rank House project which has just received listed status; Spurn Lighthouse; Beverley Minster; Cherry Burton Hall, but also many schools and commercial buildings. When these complete, knowing what it has taken prior to handing over the keys, fills me with pride.” The skills DMP bring as surveyors are to determine what the eye cannot immediately see. A building might look solid, but looking beneath the floorboards, within the brick work and inside the roof space can tell a whole different story – one that can in some cases might cost many thousands of pounds to repair. In such cases, DMP uses its senses to get to grips with the fabric of a building, with smell, sight, touch and sound all telling a story about what is going on. “I thoroughly enjoy my career and love nothing more than walking around a site with a clip board and camera looking into all the nooks and crannies and seeking out the hidden problems or defects,” said Mr Marling. “We have met people over the years that have resisted paying for a survey then come to regret it afterwards when major issues with the building are revealed. “Buying a property is usually the most expensive purchase we make in life and must not be taken lightly, we provide value through our inspections and help clients make the right decision on whether to go ahead with the purchase or to negotiate on price. We also help reduce costs and apply for grants for many clients. When a landlord delivers a dilapidations bill on a commercial property, telling a tenant we can assist in reducing that claim by a good percentage is very rewarding.”

10th anniversary: Delaney Marling Partnership Ltd directors Kevin Marling, left, and Simon Delaney.

Here at Ernest Wilson we have a business to suit every budget! GARAGE WORKSHOP, MOT SERVICE • Repairs, Petrol Station & Car Sales • Fantastic Reputation in the Area • Retirement Sale • Very Well Fitted Throughout • Annual Turnover £2,063,715 • REF 557232. EPC Band D. Business and Property £385,000

SELF CATERING HOLIDAY APARTMENTS

INVESTMENT PROPERTY

• Stunning Marine Views • 10 Apartments and 2 Letting Rooms • Great Location • VIEWING ESSENTIAL • Taking £70,000 PA • Net Proﬁts 26,112 • REF 554733. EPC Band D. Business & Property £365,000

• Two Ground Floor Retail Units • Self-Contained Three Bedroom Apartment on the First Floor • Superb High Street Position • WITHIN 12 MONTHS, THE RENTAL INCOME WILL BE £26,138 PER ANNUM • REF 557633. EPC Band D. Property £275,000

NEWS, GREETING CARDS AND STATIONERY • Adjusted Net Proﬁts £29,364 PA • Retirement Sale • 3 Bedroom Accommodation • VIEWING IS A MUST • Taking £3,500 Weekly • REF 555618. EPC Band E. Business & Property £249,000

FISH & CHIPS SHOP with ACCOMM • Retirement Sale After 20 Years • Substantial Freehold Premises • Four Bedroom Family Accommodation • Worked in Easy Hours Oozing Potential for Enthusiastic New Owners • Weekly Turnover £1,400 to £1,500 • REF 557652. EPC Band D. Business and Property, Offers Over £179,950

East Yorkshire

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North Lincolnshire

Hull

BAR & DINER, FREE OF TIE

FULLY LICENSED RESTAURANT & BAR

LICENSED RESTAURANT & BAR

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• A Prime Trading Position • Surrounded By Student Accommodation • Run by Staff - HUGE SCOPE FOR A WORKING OWNER • VIEWING HERE IS ESSENTIAL • Weekly Turnover £12,000 • REF 559144. Awaiting EPC. Business, OIRO £120,000

• Very Well Populated Area • Sensibly Priced To Sell • Highly Proﬁtable Concern • 115 Covers • Taking £6,000 to £7,000 Weekly • REF 556338. EPC Band E. Business, Offers Over £84,950

Hull

East Yorkshire

SANDWICH BAR, NEWS, SWEETS & FULL OFF LICENCE

SUB POST OFFICE (MAINS)

• Tremendous Potential • Prime Trading Site • Viewing Highly Recommended • 2 Bed Accommodation • Taking £3500 weekly • REF 557308. EPC Band C. Business £39,950

North Humberside

• Post Ofﬁce Remuneration £36,000 to £38,000 • Worked in Very Easy Hours • Unlimited Potential Here to Develop the Private Retail Side • VERY LOW RENT OF £62 PER CALENDAR MONTH • REF 557922. EPC Band D. Business £29,950

Hull

• Superb 94 Cover Restaurant plus 30 Alfresco Covers • Wonderful Trading Positon - RIGHT IN THE HEART OF HULL CITY CENTRE • Currently Trading in Only a Four Day Week - Scope for 7 Days Here • VIEWING IS HIGHLY RECOMMENDED • Weekly Turnover £10,000 • REF 557835. EPC Band F. Business £83,950

Hull

• Bustling Trading Position • Run Totally By Staff • Working Owners Could Do So Much More Here • Operated Over Six Days with No Late Nights • Weekly Turnover £3,000 to £3,500 • REF 559152. Awaiting EPC. Business £69,950

• Lovely East Yorkshire Market Town • Scope for Tea Room During the Day • Ideal for Any Type of Cuisine • Very Well Fitted Commercial Kitchen • Two Bedroom Owners Accommodation • Weekly Turnover £6,500 • REF 557936. EPC Band D. Business £55,950

Hull

East Yorkshire

THINKING OF BUYING A BUSINESS?

THINKING OF SELLING?

Contact our ofﬁce and speak to one of our valuers who can arrange an appointment for a FREE VALUATION email sales@ernest-wilson.co.uk or call 0113 238 2900

To ﬁnd out more about these fantastic opportunities visit www.ernest-wilson.co.uk

6 Wednesday August 16 2017

IN BRIEF

‘Bank closures cause uncertainty for firms’ THE Federation of Small Businesses says that the closure of some bank branches will heap further uncertainty upon small firms. Barclay’s Bank has announced that dozens of bank branches nationally will be closed this autumn. Mike Cherry, Federation of Small Businesses (FSB) national chairman, said: “At a time of unprecedented uncertainty, the last thing small businesses need is loss of in-person bank branch support. When times are tough, there’s no replacement for help from a known and trusted bank branch contact. “Alternative Post Office services are simply not up to scratch – cash and cheque clearing facilities are limited and currency exchange services are rarely offered. “Our members routinely deal with customers that want to pay in cash. “Once a town loses a bank branch it hurts footfall, particularly in tourist hotspots, and means business owners have to spend time travelling out of town to use banking services.”

Entrepreneur awards APPLICATIONS for the 2017 NatWest Great British Entrepreneur Awards close in just four days and organisers are asking entrepreneurs to send in their applications by Friday. The awards, which are in their fifth year, aim to recognise the hard work and inspiring stories behind British entrepreneurs. “This year has already seen a record number of entrants”, said awards creator Francesca Russell. “We have received a great amount of applications, from businesses large and small across the UK, and it’s fantastic to see. “Our aim is for the awards to celebrate the achievements of entrepreneurs all over the country, whether they’re making millions or making an impact in their local area. “The awards have garnered support from entrepreneurs and businesses alike, from a wide range of industries including media, food and drink and retail.”

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Growing business marks success with a rebrand New name and location for firm to reflect expanding services By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

A REBRAND and relocation has put a Hull-based recruitment firm on the road to further growth. Identify was founded in 2014 by Hull-born professionals Daniel Gray and Simon Jones. Initially called Total Supply Chain Solutions, the business was set up on a kitchen table in Victoria Dock. Specialising in sourcing professional talent across the supply chain for the manufacturing, renewable and construction sectors, the business aimed to provide a link between training providers, businesses and people looking for employment. Now the company is set for further expansion after a rebrand and a relocation to a new unit at Priory Tec Park in Saxon Way, Hessle. Mr Gray said: “We still work with many of the clients we have had from the beginning. “We find when people come to us they stay with us, which is great. “Initially, we focused on the supply chain, as that is where our experience lays. However, our clients began asking more from us. “For example, people were asking us to help them source marketing managers, so we expanded into other areas. It was at that point we realised our previous name no longer fitted the kind of services we offered, hence the rebrand.” From day one, the business has focused not just on filling personnel gaps in the workforce but also working with clients to plug skills gaps within their organisation. Mr Gray said: “We identified there was a skills shortage, not just in this region but nationwide, so have been looking at how our clients can find the skills they need to progress. “Sometimes, this can be through sourcing

“

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We still work with many of the clients we have had from the beginning. We find when people come to us they stay with us, which is great Daniel Gray

IDENTIFY: Identify was founded in 2014 by Hull-born Daniel Gray and Simon Jones. new candidates, but equally it can be about helping a business upskilling its existing workforce. “Some businesses come to us and say they need someone with a particular skills set, when that candidate could already be working in their business – they just need the support and training to get there.” Mr Jones said Identify’s success was in part down to the way it worked with candidates. He said: “Most approaches in recruitment are client-focused, but the way the market is now means the candidate is just as important. “The market is very much candidate-led, and a candidate is an advocate of an organisation and a business, so we acknowledge that in our approach. “Ultimately, if we have a great candidate and place them in a really good company while providing them with a great service, they will recommend us to others, or come back to us in the future. “We have had many examples where we

have placed a candidate in a company and they have then progressed to a level where they are themselves dealing with recruitment. “At that point they come back to us. That, and through word of mouth, is how we have grown.” Having helped other firms to find the skills they need to grow, Identify is now working to nurture skills within its own industry thanks to the Identify Academy. The eight-week programme gives people with no experience in recruitment a taster of the industry, with webinars and office-based sessions providing hands-on experience, real working examples and support. Mr Jones said: “There is a skills shortage within our own industry, but these are skills that can be learnt. “People need to work hard and be committed, but attitude is more important than experience and that is something that cannot be taught.”

Entrepreneur’s work wins her a trip of a lifetime Accountants

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GOOLE: A Goole entrepreneur has taken a trip of a lifetime to Thailand as a result of her work as a demonstrator for global craft company Stampin’ Up! Monica Gale, pictured, earned the trip for her “exceptional work” after being scored on factors including her sales, her effort to recruit team members and support her team to grow.

The seven-day incentive trip took place at the luxurious Angsana Laguna resort on the shores of Phuket’s Bang Tao Bay. The arts and crafts enthusiast became a Stampin’ Up! demonstrator in January 2008 and runs classes from her studio in Carlton village. There are more than 2,000 Stampin’ Up! Demonstrators in the UK and Monica has built a

sizeable team stretching across the country. Mrs Gale said: “The incentive trip was a cherished opportunity that allowed me to take my lovely and supportive husband away for free. He puts up with a lot, especially in my busy periods, so it was a fabulous opportunity to say thank you and show him how much I appreciate his love and support.”

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YOURMONEY POUND NOTES

A lot of wedding food is wasted VOW TO CUT WEDDING WASTE NEWLYWED couples needlessly bin £488.50 of their wedding food on average, according to research from Sainsbury’s. Two of the biggest contributors to the waste are edible favours and the wedding cake, the research, which is part of the Sainsbury’s Waste less, Save more campaign, found. A quarter (24%) of those who have got married deliberately put on more food than was really needed to make sure guests had enough. SWITCH SCHEME SUPPORTS THE HOMELESS THE Co-operative Bank has launched a new current account switching incentive that will help support young homeless people. The bank is paying £125 to eligible customers who switch their account using the Current Account Switching Service. For every switch that is made meeting the bank’s offer criteria, it will make a £25 donation to its charity partner Centrepoint, to go towards work in support of vulnerable young people. MORTGAGE ‘LOYALTY PENALTY’ LOYAL customers who don’t remortgage after their fixed term deal can pay £400 extra a year, according to research from Citizens Advice. The penalty affects people who are rolled onto their bank’s standard variable interest rate at the end of a fixed term mortgage deal. Citizens Advice found people who remain on the standard rate after a two-year fixed-term mortgage deal faced an average loyalty penalty of £439 a year.

MONEY F ACT THERE are now more new 12-sided £1 coins in circulation than old round pounds, according to figures from the Treasury. The round pound, pictured, will soon lose its legal tender status and people are being encouraged to return their coins before October 15. You can bank them, spend them, or give them to charity.

Cash for gold ? WOULD YOU CONSIDER JUMPING OUT OF A ‘GOLD-PLATED’ PENSION? VICKY SHAW INVESTIGATES

OLD-PLATED pensions that promise savers a certain level of income when they retire are highly-prized and increasingly rare. But recently, there’s been a surge in people looking to exchange the promise of a regular pension in retirement for a large amount of money. Here’s a look at what’s been happening – and why the pros and cons should be carefully weighed up.

More people are transferring their money out of final salary schemes

WHAT’S CHANGED RECENTLY? THE pension freedoms, introduced in 2015, allow over-55s with DC pensions to have much more flexibility than they had previously over how they use their pension pot. Whereas previously they may have been required to use their pot to buy a retirement income called an annuity, now they have a much wider range of options. This widened level of choice may increase the attractiveness of DC schemes.

WHAT ARE THE DIFFERENT PENSION TYPES? DEFINED benefit (DB) pensions are often described as WHAT ARE THE gold-plated because PENSION they guarantee holders TRENDS? will end up with a certain RESEARCH from Consider taking level of pension income – Royal London financial advice such as final salary pensions. among more than But they have increasingly 800 financial been replaced by defined contriadvisers found a big increase in bution (DC) schemes, as firms transfers out of final salary have found DB schemes expensive pensions. to run as people are living longer There are big sums involved too. and spending more years in Royal London found a growth of retirement. more than 50% in the volume of While gold-plated DB schemes transfers out of final salary offer a set retirement income, pensions taking place in the last savers in a DC scheme generally year, with the most common bear the risk of how much transfer value lying in the £250,000 retirement income they’ll to £500,000 range. eventually end up with. One in four advisers reported

most of the transfers they deal with are worth 30 to 40 times the annual pension foregone. Common reasons for transferring included the ability to take a more flexible income in retirement, inheritance considerations and to take money earlier. Advisers also reported on the main reasons which they give for recommending against a transfer. Concerns included losing the certain income from the final salary scheme, the risk associated with the transfer was not appropriate for the client and the proposed transfer value represented poor value. WHAT COULD THE PROS AND CONS BE? WITH such highly-prized benefits, it’s important for savers to think very carefully beforehand about what they would be giving up. Making the most of independent financial advice could be key. Baroness Ros Altmann, a former pensions minister, says it is vital to get good advice first. She says possible reasons for someone transferring could include: ■■ THey have several DB pensions and could transfer some and still have a guaranteed income. ■■ THey are in poor health and fear dying young. ■■ THey have very large debts and

the money could help pay them off. ■■ THey are comfortable with managing money or finding someone to do that for them. ■■ THey want a fund to help pay for care if needed. On the other hand, reasons someone may want to stay put in a gold-plated scheme could include: ■■ THey are worried the decision is irreversible and they might regret it. ■■ THe scheme is their only pension. ■■ THey value the peace of mind of a guaranteed regular income. ■■ THey are concerned about inflation and have an inflationlinked DB pension. ■■ THey don’t want to take an investment risk. WHAT ELSE SHOULD SAVERS CONSIDER? AS well as thinking the decision through carefully and getting appropriate help, savers should also beware of pensions and investments scams. The Financial Conduct Authority (FCA)’s website has tips to spot signs of fraud at scamsmart.fca. org.uk The FCA also lists authorised firms at fca.org.uk/firms/financialservices-register

How can buyers tell where the next property h otspot will be? SEVEN-IN-10 people who got on the property ladder in the last two years say they ended up buying a home that was not in their original preferred location, according to a survey from Post Office Money. So if you can’t buy in your ideal location, how can you pinpoint areas

within your budget that may be likely to see property values rise? Post Office Money and technology firm Proportunity have come up with five steps to help: ■■Identify the more affordable areas of where you want to move to, by looking where property prices are much lower

than the average for your city or region. ■■Consider whether you want to avoid areas that have already seen particularly high house price growth in recent years – there may not be as much room left for further increases. ■■Look at any projects planned that could

impact on the area that may be a sign of regeneration and a potential increase in house prices. ■■Look at crime rates in the area to see if they are improving or worsening. ■■Improvements planned for schools in the local areas could also push prices up.

Look further afield

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‘Innovation is our lifeblood. It is critical for us on a global level’ Shower manufacturer wins award for anti-slip invention INNOVATION has proved the lifeblood of an East Yorkshire shower manufacturer that employs 90 people at its home at the Meltonwest Business Park. Kohler Mira this week unveiled its coveted Queens Award for Innovation in front of dignitaries and guests including Lord Lieutenant of the East Riding, Susan Cunliffe-Lister. The company, whose state-ofthe-art facility manufactures shower trays and baths, was handed the award in recognition of its patented anti-slip Mira Flight tray. Managing director Liz Hazeldene said: “Innovation is absolutely the lifeblood of the business. It is critical for us on a global level. “Being privately owned means we are in it for the long haul, the people who own the business want it to do well now and in the future. “90 per cent of our investment is driven back in to the business, and

By Catherine Lea Bu siness Reporter c.lea@hulldailymail.co.uk

investment is the thing we continue to invest in.” Mira is owned by US bathroom manufacturer Kohler Co and its shower products can be found in one in four UK homes. The anti-slip shower tray has been designed and manufactured at Meltonwest, and has achieved a 55 per cent sales growth over the past two years. Previously, non-slip shower trays were made by manually applying a coating, however the coating was liable to wear away and only covers a portion of the surface, with the rough texture of the coating attracting dirt. Mira developed a process that allowed it to integrate the anti-slip surface without distortion during manufacturing, achieving a “super-

ior level of slip protection”, together with an easy-to-clean surface with antimicrobial properties. Ms Hazeldene said: “With traditional anti-slip shower trays, there tended to a pay off between anti-slip qualities and useability. Our team looked at it and thought ‘there must be a better way to do this’. “Its development probably took about two-and-a-half years. It was quite an intuitive process, backed up with a totally scientific approach and method of testing. “Nobody had ever incorporated an anti-slip surface into a shower tray; it had always been stuck on afterwards, but we felt that was the way forward. Lots of people told us is was not possible, including one of the UK’s leading plastic manufacturers, but we continued to work on it as we were determined to create something superior for our customers.” In 2014, the factory in Meltonwest

TOUR: Lord Lieutenant Susan Cunliffe-Lister on the shop floor at Kohler Mira. celebrated the production of its millionth Mira Flight Tray. “Over the last two years sales of our anti-slip tray have grown by 55 per cent demonstrating the customer need and the commercial success of this product,” said Ms

Hazeldene. Meltonwest was developed by Hull-based property company Wykeland Group and has attracted a number of successful firms from Hull, including Heron Foods and House Of Townend.

90 Leads Road, Hull, HU7 0BY. 01482 877773 Adam Smith Street, Grimsby, DN31 1SJ. 01472 313200

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Wednesday August 23 2017

‘SOMETHING GOOD HAPPENING IN HULL’

Northern Powerhouse MP heralds ‘pioneering work’ going on in the city By Henry Saker-Clark

INNOVATION: Jake Berry MP at the opening of the new Indivior’s new £23m pharmaceuticals research and development facility, left.

henr y.saker-clark@hulldailymail.co.uk

ical’s centre and RB’s new £105m centre under construction on Dansom Way, reflect “pioneering work” in the region. “The Northern Powerhouse is about economic growth and creating jobs,” he said. “It’s great that this pioneering work is taking place in Hull and has the potential to deliver life-changing treatments. “This £23m investment in a state-of-the-art facility reaffirms the North East as a hub for innovation at the heart of the Northern Powerhouse.” On Monday, the Northern Powerhouse MP told workers in the North East that he is “keen to see investment in transport in the north” following criticisms over a lack of investment compared to London and the South Emma Hardy, MP for Hull West and Hessle, called for greater invest-

Continued on PAGE 2

THE region’s biggest business membership organisation have surveyed members on what should be the priorities for the lobbying group this year. The group’s membership have said that transport, skills and Brexit should be seen as focal points for policy in order to help the region’s development. The Hull and Humber Chamber of Commerce, pictured, have canvassed their membership to help direct the policy and lobbying activities of the non-profit group with MPs and Government. Members said that the policy issues they believe are most important are transport, skills and Brexit. A Chamber spokesman said: “Transport, Education and Skills and Brexit were the most important policy issues for our members, while many wanted to know more about our international trade work. “The Apprenticeship Levy was a concern to some, while others wanted to know more about our Chamber Training company and the work it does, including the Salon Apprentice hairdressing salon in Hull’s city centre. “Opinion seemed to be fairly equally split as to whether we should go for a hard or soft Brexit, while some just didn’t know the difference, but the majority said they wanted regular updates on the possible outcomes as negotiations continue.” The Chamber’s work also includes a five-star rated International Trade Centre, networking events for SMEs, start-up loan funding for new and fledgling businesses, training for apprentices and even a hairdressing salon.

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THE Northern Powerhouse MP, Jake Berry, has heralded new industry being created in Hull, saying that “something really good is happening in the city”. Jake Berry MP stated that it important for the region to become an innovation hub and see “pioneering work” take place in Hull. The MP’s statements came following the opening of a new £23m pharmaceuticals research and development facility being opened in the city. The MP, who took over the position from Brigg and Goole MP Andrew Percy in June, was visiting Enterprise Zones in the city to see the regeneration of the city first hand. There has been significant investment within Enterprise Zones in the city, including the completion of the Siemens Gamesa wind turbine facility, the largest energy from waste plant under construction and the completion of University Technical College. Jake Berry MP said: “The creation of one of the main research and development facilities brings highly skilled jobs for people in Hull. “I’ve seen since I’ve been here that something really good is happening in Hull. Over £2bn has been invested in this in recent years, and what better accolade can there be for the city than the title of City of Culture. “It is skilled important work that is being created by Indivior and the other significant developments in city recently.” He said that creation of new research and development facilities, such as the new pharmaceut-

Transport and skills on the agenda

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Government agency to repay £89m to families ‘Something good happening in Hull’ Continued from PAGE 1 ment in the region’s infrastructure including the A63, which has seen improvements delayed further, and railways which she says are in need of electrification. She said: “It’s frustrating seeing the delays at Castle Street and I’ve organised meetings with Highways England in September about the issue. “I would like the Northern Powerhouse MP to talk about northern railways as an important issue and bring back electrification of the railway.” She also championed the investment into the city in the technical and scientific sector, saying that the creation of highly skilled jobs in the area is vital. “It is an absolutely fantastic facility and shows the investment and level of confidence that businesses have in Hull,” she said. “It’s important that we are creating technical jobs in the city too, and I am really keen to see young women particularly look at these institutions in Hull and train and work here. I hope these investments have a really important legacy.” Lord Haskins, Chair of Humber LEP said: “The reputation Hull has developed is really important. We have three big research developments in Hull, including Indivior now, and that is only going to create a positive reputation and trust from other businesses that Hull is a good place for their growth.”

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Refunds of over £100 due for ‘excessive’ power of attorney fees By Henry Saker-Clark

WARNING: Paul Mounce, of Gosschalks Solicitors in Hull.

henr y.saker-clark@hulldailymail.co.uk

IT HAS been announced that a Government agency will have to pay back £89m to people after power of attorney overcharges were deemed excessive. A Hull solicitor is now calling for people to be aware that their families could be owed more than £100 in refunds. The Office of the Public Guardian for England and Wales (OPG) will have to repay about four years’ worth of the fees after the agency admitted they were excessive and not in line with the requirement set by HM Treasury. The fee of £110 was reduced to £82 in April 2017, and now the agency has been asked to repay the significant overcharges. Government agencies, such as the OPG, are not allowed to do this without specific legislative authority. Paul Mounce, of Gosschalks Solicitors in Hull, said: “Probably, more people than the court thought decided to register; in total, about 600,000 a year got power of attorney. “It was a £110 fee, so if a husband and wife did it, it cost £220, and then there are two types of power of attorney – finance and health – so if you did both, that’s £440 for a couple.” Because of higher numbers of people registering lasting powers of attorney, and greater efficiencies of the service in

recent years, the fee was significantly higher than the costs involved. The Hull solicitor says the fees are being returned because the courts are not allowed to make a profit, so must pay back any overcharged sums. Mr Mounce said: “The drop to £82 means there is a significant amount of money for the court to have overcharged for about four years. “The courts can’t make a profit and overcharge so the costs must be the amount it costs them to run. The price improves over time and in volume.

TRANBY LANE, SWANLAND

“People should be aware about what has happened. “The irony is that most powers of attorney are in fact done to protect people’s finances, but it has, in fact, led to people being overcharged. “It’s going to be a big figure and I think estimates have suggested that the Ministry of Justice will have to repay £89m, which is a lot of £30 repayments.” Mr Mounce said that at this stage, it is important people are made aware that they may be owed this money, and they should look out for information about how to reclaim the cash.

He said: “I don’t know how the repayments will work, but I can’t imagine the court will send people the money of their own volition. I suspect there will be some sort of form to complete. “There will probably be notices going up in accessible places to make people aware that the repayments are available. “Between my colleague and I, we do more than 100 power of attorneys a year. “We probably have 500 clients who might be owed money. And that’s just our practice, so there will be a lot of people in the area who should have a refund.”

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IN BRIEF

Opportunities in the hospitality industry HOSPITALITY: Leading figures in the hospitality figures will be coming to Hull to discuss new opportunities, apprenticeships and jobs. The Big Hospitality conversation will be coming to Hull on October 13 at the Guildhall as part of the event series aiming to shape the future of the industry. 3,500 hospitality leaders have so far engaged with the national campaign and helped to deliver over 67,000 new career starts for young people – including apprenticeships and work placements. The event will take place from 9.30am on Friday October 13. The event has limited availability and is allocated on a first come first served basis.

Battle for contracts ‘VERY DANGEROUS JOB’: Rich Tilson, owner of All Spares car dismantlers in Trevor Street, Hull.

Picture: Simon Renilson

Scrapyard owner on his mettle as business grows

Successful family business to increase workforce and premises TO MAKE a living tearing apart cars and crushing them into scrap you’d have to be as tough as old boots. But despite the “very dangerous” job, Rich Tilson, of All Spares in Hull, says his priority throughout his 23 years in the business has been making it an honest, family business. The ethos clearly works, as the scrap merchant is set to triple the size of his Trevor Street yard to 1.2 acres in size, and increase his team of ten to at least 15 staff members. “We’ve been running here since 1994 and we are just ready now for a new expansion of the site to be 1.2 acres, so it’s a considerable development for us,” he said. “People say we do a good service and obviously that’s what matters. We have about 150 cars we’re dealing with at the moment, but hope when we go from the 0.4acre site to the bigger one we can get 400 to 500 cars. “We’ve been a family business since we started and have now got ten members of staff. “Hopefully, we can get that 15 or 17 members when we expand. “We are looking forward to people coming up who want to work here, who won’t be detrimental, because we really want to handpick the best.” Mr Tilson is excited for the future of the family business, which he helped to run as soon as he left school. In films and TV shows, such as The Sopranos and Breaking Bad, scrap merchants are regularly associated with being fronts for criminal activity, but the businessman hopes hard-working, familydriven businesses such as All Spares help to change that image.

By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

He said: “I do sometimes think people have this unfair image of people who work on scrapyards. The truth is it’s no different to any profession and they range from loveable rogues to really hard-working, down-toearth businessmen. “We put our all in because we know how important customer satisfaction is. We’re paid to do a job, so it’s only fair that we do it well. “It’s a very dangerous job; it’s important to maintain a high standard because obviously there is quite a bit of risk involved. You have to get health and safety right just like everything else.” He says the firm has a focus on reliable service as well as sustainability, promoting recycling as a cheaper alternative that is also good for the environment. “We’ll deal with any car or van and at the minute I think we’ve done very well for ourselves,” he said. “We vary and do a lot of scrapping, but do get a lot of business from ordinary folk coming for parts, as a cheaper way of doing things. “What we say when it comes to parts is ‘recycle, recycle, recycle’. We a run a sustainable place here and the benefits for the environment are great, and that is obviously the same with the de-pollution bay. “Whatever the age or model of a car we can have it de-polluted to a high standard and when they are done they get crushed, in line with the law changes from 2013.” The firm’s expansion of its Trevor Street site is well under way and is planned for completion towards the end of October.

“

What we say when it comes to parts is ‘recycle, recycle, recycle’. We a run a sustainable place here

PUBLIC SECTOR: Small businesses are still fighting an uphill battle to secure public sector contracts, according to the latest report from the Federation of Small Businesses (FSB). The FSB is calling on Government and the public sector to step up efforts to remove blockages which are unfairly preventing smaller firms from supplying to the public sector. Each year the UK public sector spends over £200bn on the procurement of goods and services from third parties, but the organisation says far too little of this is with small firms. FSB National Chairman Mike Cherry said: “Opening up the public service market is a win-win for everyone involved in the supply chain because when small businesses are used effectively, they are able to create jobs and growth. “They are overwhelmingly the route that people take to get out of unemployment while also creating greater competition leading to better value for money for Government.”

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ne year on since Dee Bee Wholesale opened in Hull, more than 3,000 business customers have registered with the new depot in Leads Road, making it one of the fastest growing wholesalers in the region.

The famous brand, operated by the family owned Ramsden Group, was re-introduced to Hull after an absence of 25 years and followed a six-figure refurbishment of the site. The state-of-the-art depot houses a range of more than 6,000 products and has created almost 30 new jobs. Between both the Hull and Grimsby depots, they are working with customers from every corner of our region, from Scarborough in the north, across to Goole and Selby in the west, the whole of North and North East Lincolnshire and further south into Lincolnshire and the East Midlands. The company will also be launching a new order placement website to speed up the process even more and has invested in a fleet of delivery vehicles to be based at Leads Road.

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Dee Bee Wholesale is part of the Ramsden Group, a family owned business, formed in 1961. Members of the Today’s Group which is the largest independent buying group in the UK. We operate two 60,000+ sq. ft warehouses in Grimsby and Hull serving the whole of the UK. We own the leading convenience e-pos business, Re-scan. Winner of the Today’s Group Wholesaler of the Year 2017.

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Shared activities could boost performance STAFF: Research shows that team-building exercises could actually make you happier. A new study from the What Works Centre for Wellbeing, published in the Journal for Environmental and Public Health, reveals that shared activities in our workplaces can boost wellbeing and performance by improving the “social atmosphere”.

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GROWING BUSINESS: Left, BACA managing director Marc Calder. Right, a BACA truck used for open days in the region.

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Work wear firm tapping into Hull’s huge potential Company invests £60,000 in new depot for expanding business

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A WORK WEAR company has opened a new depot in Hull, taking advantage of “growing opportunities” in industry in the city. BACA’s managing director Marc Calder says the expansion of the company to their new Hull depot is based on the untapped potential of the city and its “industrial nature and growing business potential”. The Northamptonshire based company have opened their new depot on Wyke Way Melton following £60,000 of investment in the site. Marc Calder says that Hull seemed an ideal location for the company’s expansion as BACA saw opportunities within Hull’s growing wind farm industry. He said: “Hull was an ideal location choice for us to expand our BACA business operations and services because of the huge potential for supplying work wear for transport companies alongside the growing opportunities within the wind farm industry in the region. “Coupled with the fact that BACA now offers confined space training in Hull -

By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

another vital safety service that we feel will benefit industries in the area.” He added that the launch of the new depot in the area was driven by the businesses growth, selling the Veltuff range of protective clothing. “The expansion of BACA into Hull is partly due to the Veltuff work wear untapped potential in the North of England,” he said. “BACA is the exclusive supplier of the Veltuff range here in the UK and Hull was a chosen city due to the region’s industrial nature and growing business potential.” The expansion of the business has also seen it open a new depot in Preston to grow in both the North East and North West regions. Mr Calder said that the opening of the Hull base would see recruitment and training opportunities with the business. He said: “BACA has a passion to bring the

Veltuff quality garments and our safety services to Hull and North Yorkshire. With a dedicated account management team based in the area, BACA is confident of its future growth in the North. “The Veltuff brand is already selling well in northern European countries like Sweden and BACA is confident it will be welcomed by businesses in the Hull area and throughout the North of the UK. “BACA has already established itself as one of the UK’s leading suppliers of work wear and workplace products and we’ve firmly set our sights on becoming the leading European supplier of safety solutions and work wear. “The launch of our new northern offices, in Hull and Preston, is the latest development in our expansion programme and a key part of our vision to grow commercially here in the UK and in Europe, including France, Holland, Denmark and Sweden. “It is our vision and aspiration to achieve an annual turnover of £20m by 2020 and we are well on track to meet that target.”

Call for females to consider career in property THE Royal Institution of Chartered Surveyors (RICS) has issued a fresh call to female A-level talent in Yorkshire and Humber to consider a career in the land, property and construction sectors. Nicola Hargreaves, pictured, senior project manager, said: “I started my career in 2003 as a trainee Quantity Surveyor and although the industry is predominantly male-orientated

this has not prevented me from grasping opportunities and progressing. “I have always received positive support from my line managers - who are all men and male colleagues, and I strongly believe that a good gender balance adds a different dynamic to every project. “The industry would benefit from more women to continue to develop and build on a more equal gender balance

in the workplace.” RICS is also working with vloggers to showcase how an interest in technology, fashion or retail can lead to such a career in surveying. RICS Regional Director, Lynn Robinson said: “Unfortunately women only account for just 24 per cent of our student membership. This is a great shame, as there are equal opportunities for women in the industry.”

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BIGINTERVIEW

Where there’s muck, there’s brass for Mark

MD of electrical building firm recalls how a chat while shovelling manure led to his current position IT IS said that “where there’s muck, there’s brass” and Mark Snape would endorse that more than most. While moving a large pile of manure for a neighbour, one conversation led to another, and to an interview for a post as a trainee draughtsman. That was in 1981, and now Mr Snape sits as managing director of electrical building firm Tucker. Back in the early Eighties the country was in the grip of a recession and while Mark hunted for a job that would benefit from his training as a marine engineer, he was working on a pig farm. After returning to his career of choice, he progressed to contracts engineer, design engineer, estimation contracts engineer, supervisor on site, contracts manager and then general manager and director. In 2010, he joined the board. Three years ago, he bought the business and became managing director. His vision was to modernise and improve. As part of that process he has now completed a rebranding from Neville Tucker to Tucker Mechanical and Electrical Building Services. Mark said: “It’s remarkable that almost everyone in Hull saw the Neville Tucker vans, but hardly anyone knew what we did. “Some even thought we did van rentals. The new brand sets it out clearly – we provide mechanical and electrical building services and we operate nationwide.” The company, based in Rotterdam Road on Sutton Fields Industrial Estate, was founded in 1973 and specialised in the installation of domestic radiators during a decade when central heating was taking off. It developed its commercial side with such major concerns as MFI, Allied Carpets and Toys R Us. A turning point came in the early 1990s when a project for Asda stalled because the supermarket group ran into difficulties. Mark said: “The site was in Norfolk, and because of its difficulties Asda sold the site to Tesco. But I was able to salvage the deal. “Originally, they had us on a tender list of 36 suppliers, but now we’re number one.” More recent big-name projects include a £2.6m installation in six accommodation blocks at the University of Southampton, a £2.4m installation of heating, ventilation and air conditioning services at New Covent Garden and the nationwide roll-out of the Pure Gym network. Closer to home, Tucker Mechanical and Electrical Building Services completed the supply and installation of a £12m humidity system at the new Siemens factory in Hull, covering essentials from humidity control to fire alarms. Staffing levels have climbed from about ten in 1981 to a team of 36 working in Hull and a second office in Birmingham managed by

REBRANDED: From left, Mark Snape, Nick Munt and Dave Smith, of Tucker Mechanical and Electrical Building Services.

‘BIG JOB’: Tucker Mechanical and Electrical Building Services supplied and installed a humidity system at Hull’s new Siemens factory. another director, Dave Smith. Between them, they support more than 70 mechanical and electrical tradesmen. The Siemens project was responsible for Tucker’s turnover reaching £26m, but Mark is not getting carried away. He said: “To take on a job like that was surprisingly simple, even in a factory of more than 400,000sq ft. “It’s what we do well. There were no specialist requirements that were going to cause problems, it was just a big job. “Turnover has increased gradually from £3m in 1973 to a steady £18m. That’s our annual target.” The company’s future is about investing and improving. Apprentices operate across all areas of the business, equipment is state-of-the-art and integration between all departments ensures customers benefit. Mark said: “We look at a mechanical and engineering project as a whole and start the co-ordination of services from the very start. “That’s what clients expect because it avoids conflict between the services, helps with building integration and eliminates problems further down the line.” Such foresight and flexibility is a feature of the business and a key characteristic of Mark who, throughout his 36 years with the company, has always tried to keep one step ahead. He said: “I always wanted the opportunity to own a business and I could see I would get that chance in the lifetime of this company. “When I bought the business my vision was to put my stamp on the company, bring it round to a more efficient and sustainable way of working and take it into the 21st century. The rebranding is part of that process.”

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• 13 Residents in Ten Bedrooms • Popular and Well Known East Coast Resort Town • Run Largely by a Team of Both Full and Part Time Staff • Has Been in the Same Hands for Many Years • Annual Turnover £187,929 • REF 557613. EPC Band B. Business and Property, Offers Around £275,000

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• Retirement Sale After 24 Years • Scope for So Much More • Superb Four Bedroom Owners Accommodation • Weekly Turnover £4,000 to £4,500 • Post Ofﬁce Remuneration £24,434 per Annum • REF 557855. EPC Band E. Business £54,950

• Scope for More with Full Time Working Owners • Superb 60 Cover Restaurant & 40 Cover Function Room • Worked in Sensible Hours Over a Six Day Week • Fantastic Location. Genuine Reason for Sale • Weekly Turnover £ 5,000 to £6,000 • REF 557907. EPC Band E. Business £49,950

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BUSINESS

University offering MBA scholarships

FAR-REACHING IMPACT: Andy Koss, CEO of Drax Power.

EDUCATION: The University of Hull is offering four MBA scholarships to support regional business. The full scholarships for the Hull Executive MBA programme are available to cover two years of part-time study, starting in September. The scholarships, including one aimed at women in leadership, are available for those wishing to commence study next month. Professor Kathryn Haynes, Dean of the Business School, said: ‘The Business School is dedicated to supporting local business, and we are delighted to offer these four scholarships aimed at those looking to progress in their careers in the charity sector, public sector organisations, small and medium-sized enterprises. “Our commitment to the advancement of women in business is particularly strong and we offer a full scholarship to cover the tuition fees of a prospective female student, in addition to the three other scholarships.” The scholarship, aimed at supporting women to achieve greater representation in leadership at a senior level, covers the cost of UK tuition fees, for the normal duration of the AMBA-accredited programme. Rory Clarke, Director, J R Rix & Sons Ltd, graduated with an MBA from the University of Hull AND encourages his managers to consider the benefits of the programme. He said: “We have two members of staff studying on the programme at the moment, and we anticipate another one will starting.”

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Electric vehicle emissions are down by two thirds Joint research with Drax Power shows electricity getting cleaner RESEARCH done in collaboration with an East Yorkshire green energy firm has revealed that emissions from electric vehicles have fallen by two thirds in just five years. The latest Electrical Insight report, produced by Imperial College London researchers in collaboration with Drax Power, near Howden, electricity is getting cleaner as more renewables are used than coal. Analysis of electricity generation data from April to June this year showed that the power produced during this quarter contained 199g of CO2 per kWh – 10 per cent lower than the previous minimum set last year. Dr Iain Staffell, of Imperial College London, said: “It is widely accepted that electric cars dramatically reduce air pollution in cities, but there is still some debate about how clean

By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

they actually are. It varies depending on where the electricity to charge them with comes from. “According to our analysis, looking at a few of the most popular models, they weren’t as green as you might think up until quite recently, but now, thanks to the rapid decarbonisation of electricity generation in the UK, they are much better. “For example, producing the electricity to charge a Tesla Model S in 2012 would have created 124g of carbon per km driven. Nowadays, emissions from charging the same car have halved to 74g per km driven in winter and down to 41g per km in summer – thanks to the decarbonisation of electricity gener-

ELECTRIC CAR: A Nissan Leaf. ation in the UK. “Smaller electric cars, like the Nissan Leaf and BMW i3, can be charged for less than half the CO2 of the cleanest non-electric car on the market – the Toyota Prius hybrid.” In the UK, there are now more than 100,000 electric vehicles on the roads. Pure electric and plug-in hybrid numbers have grown 30-fold in four years,

representing 1.8 per cent of new car registrations. At the same time as electric car numbers are increasing, Britain’s electricity has been decarbonising. Andy Koss, Drax Power CEO, said: “It’s very exciting to see from this analysis by Dr Staffell and the team at Imperial how we, at Drax, are contributing to helping the UK to decarbonise. “Our biomass generating units deliver carbon savings of 68 per cent compared with gas power stations and more than 80 per cent compared with when they used coal. “Biomass is cost-effective, reliable and flexible. This is important not just in terms of reducing emissions in the energy sector, but also the far-reaching impacts this can have in transforming other sectors like the automotive and rail industries.

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LAW: A Hull law firm is hoping for awards success after being shortlisted for three titles at the prestigious Yorkshire Legal Awards 2017. James Legal is through to the final stage of the Managing Partner of the Year, Pro-bono and Law Firm 1-10 categories at the awards.

This is the 16th year of the Yorkshire Legal Awards, which mark the pinnacle of the Yorkshire legal industry annual events calendar. Organiser Paul Bunce said: “Our regional legal awards were established in 2000 and are now very well-established and regarded in the industry. “Making it on to our

shortlist is an achievement in itself, and one of which the James Legal team can feel justifiably proud. We’re looking forward to seeing them on the night, and wish them all the best.” Managing director and solicitor Nick Miller, pictured, who is nominated in the Managing Partner

of the Year category, established James Legal in 2009 as a firm of two solicitors, specialising in business law, and has since grown tenfold. The awards nomination highlighted his passion and vision for the firm, which takes a “fresh approach to law” and being “people first and lawyers second”.

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Wednesday August 30 2017

ALMOST HALF OF EU WORKERS COULD GO Survey reveals 43 per cent of workforce considering leaving country By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

A MAJOR survey has revealed that 43 percent of EU citizens working in the region could leave the country. The survey commissioned by audit and tax experts KPMG discovered that this significant number of the EU workforce in Yorkshire and the Humber are either considering leaving or are already planning to do so. About 34 percent of EU citizens here are considering leaving while 9 per cent have already made up their minds to go. When the results of the survey are extrapolated across the area’s entire EU workforce this group is equivalent to just over 54,000 potential leavers. The Yorkshire findings are in line with the national data showing 35 percent of EU citizens are considering leaving the UK and a further 8 per cent have decided to go. This represents almost a million potential leavers or 3 per cent of the national workforce. The survey also reveals that businesses have a key role in determining the scale of any potential Brexit brain-drain with EU nationals calling for a clear commitment from their employers that they want them to stay. KPMG also says that the research reveals that the EU workers most likely to leave the country are desirable employees who they describe as INDEYs; the independent, in-demand, educated and young. Explaining the findings, Annette Barker, KPMG’s Brexit lead in the FLOATING WORKFORCE: Many of the region’s EU workers are employed in the agricultural or seasonal industries.

AN EAST Yorkshire Brewery has landed an international prize, with one of its real ales securing one of top industry awards. Wold Top Brewery, based in Wold Newton near Bridlington, has seen its Marmalade Porter take the accolade for the UK’s best Porter as the World Beer Awards announced country winners following a day of judging in London. A panel of renowned international judges decided the best beers in each of the 72 styles of the beer awards which saw more than 1,900 beers entered from 36 countries worldwide. All of the entries were blind-tasted and scored over two rounds. Marmalade Porter, with an ABV of 5.0 per cent, is described as a complex and rich dark brew with a sweet malty base. Brewery manager Alex Balchin, pictured, said: “It’s wonderful to see our Yorkshire beer achieving success on such a large international platform. Being named the UK’s best porter in the World Beer Awards is really special.” The final round of judging will determine the World’s Best Beers and will be held in London on September 21, when 100 international brewers, industry experts and journalists will taste and vote on the World’s Best Beers 2017 across eight categories. Within a week of the World Beer Awards, the brewery’s blonde beer, Wold Gold also won a gold award in the cask premium bitters and pale ales category of the SIBA (Society of Independent Brewers) North East Independent Beer Awards. Mr Balchin said: “These latest accolades help to project our brewing expertise nationwide and is a real credit to our hard working and committed team. To win two such prestigious awards in such close succession is just amazing.”

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Brewery wins award for its porter beer

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BUSINESS

Almost half of EU workers could go Continued from PAGE 1 North, said: “Our survey highlights just how important the actions of employers are going to be if this region is to avoid a Brexit skills-drain. “This is a potentially serious situation for employers relying on EU staff, particularly those who employ a lot of ‘INDEYs’, or independent, in-demand, educated and young younger workers. “Judging by the latest figures in our region the manufacturing sector could be hard-hit, with EU citizens comprising more than 10 per cent of this workforce. “There is a lot hanging in the balance and I am concerned that not all employers are supporting their EU employees in the way they need. “Compounding this issue, at a national level there is a reduction in applications from EU citizens to UK universities. This could create a high-end talent pipeline problem – and a shortage of skilled professionals.” The international survey, which sampled 2,000 EU citizens working in the UK and 1,000 EU citizens from the ten countries most likely to supply EU labour, also found that most EU citizens in the region had specific concerns regarding employment. It revealed that 86 per cent of EU citizens in Yorkshire and the Humber think it is either very or quite important to have a clear commitment from their employer that they want them to stay. The survey also found that 76 per cent of EU nationals working in the region think it is either very or quite important for their employers to publicly assert the importance of EU staff. Some 44 per cent of those surveyed in Yorkshire and the Humber said they felt less welcomed and valued here since the Brexit vote. The statistics from KPMG also showed that 49 per cent of EU citizens in their home countries feel the country has fallen in desirability as a place to live and work.

Firms urged to ensure pension plans in place Companies advised to prepare for inspections ahead of law change By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

LOCAL business owners should prepare for spot checks on their staff pension schemes, a local tax specialist has warned. Tony Hall, who owns TaxAssist Accountants in Beverley, has called for businesses in Hull and East Yorkshire to prepare themselves for short-notice inspections and ensure they have automatically enrolled staff for workplace pensions. New rules mean that employers will have to provide a workplace pension for eligible staff by next year, which has been described as automatic enrolment. The tax specialist said: “Spot checks are being carried out across the country by the Pensions Regulator to ensure that employers are complying with the new rules on workplace pensions. “Local business owners need to prepare for the short-notice inspections, which will check whether they are automatically enrolling qualifying staff in a company pension scheme and contributing to their pension pot. “Every month, the regulator is announcing a clampdown on new towns and cities, with spot checks already carried out in London, the North West, Midlands, Yorkshire and Scotland.” Mr Hall launched the new business specialising in providing

SPECIALIST HELP: Camilla and Tony Hall, of TaxAssist accountants in Beverley. tax services to small businesses in Beverley and the surrounding area last year, and has seen numerous clients receive notices from the pensions regulator. In the first three months of the year, the Pensions Regulator issued more than 4,000 fixed penalty notices and more than 1,000 escalating penalty notices. Some 200,000 employers per quarter will be reaching their staging date for workplace pension schemes this year.

Mr Hall said: “We’re advising many local businesses, which have now received notices from the Pensions Regulator giving the date from which they must comply with automatic enrolment. Many have planned well in advance and have fully compliant pension schemes up and running already. “But for those employers who are yet to comply with the new rules, there is the prospect of a £400 fixed penalty escalating to

daily fines set at a minimum of £50 a day, increasing to £500 a day if they have more than five employees and can reach a maximum of £10,000 per day if they have 500 or more employees, with the possibility of civil penalties and court action.” TaxAssist Accountants Beverley is a local business, operating across East Yorkshire, providing tax and accountancy advice and services purely to small businesses.

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IN BRIEF

Protection important for business owners

MAKING LOTS OF DOUGH: Joe Rennard, left, and Curtis Young. Inset, their street-food stall, Whatadonut. Pictures: Katie Pugh

Street-food pair enjoy sweet taste of success

Doughnut business takes off as duo benefit from City of Culture By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

A PAIR of graduates from East Yorkshire hope they have the recipe for success after their passion for pudding led them to starting their own street-food and events company making doughnuts. Curtis Young, of Anlaby, and Joe Rennard, of Willerby, had left their home city for study and work but saw City of Culture 2017 as the perfect opportunity to make their aspirations a reality. The 24-year-olds launched Whatadonut in December last year, but say it has really taken off since they both moved back to Hull. The company has been a street-food regular at recent events in Hull, as well as serving private events. Curtis said: “It’s something we’ve both been passionate about for a while. It’s our passion project, really. “We investigated how it would work as a business before going ahead with it. And now I’m doing this full time. “I came from a marketing job into this and Joe works in food, so it worked out quite nicely for us to start the business together. “But also, for us, it was a great opportunity to come back to Hull. We were in Leicester and London, respectively, but thought that if there was ever a

PREMIUM PUD: Whatadonut’s white chocolate doughnut topped with coconut and lime. Picture: Curtis Young time to come back to Hull and start a business, it was now.” While Curtis’s sole focus is WhataDonut, it is a passion for colleague Joe, who runs the business around his full-time job in product development for Cranswick. Joe said: “I work at Cranswick developing new stuff for supermarkets. On a day-to-day basis I’m working with food businesses, but outside that, this is what I spend my evenings doing. “We would spend time in London, try the food at stalls there, and think we could do a better job. “It felt, to us, that London and some other places are really saturated when it comes to street food and businesses like this. “It was perfect to take it to Hull,

really, and the amount of opportunities has been incredible this year.” He said the pair’s desire to make the perfect doughnut stemmed from discovering doughnuts in France that tasted more delicious than anything available in the area. “We are massively into food and cooking, but we’ve always been into pastry and desserts. “I’ve got a big sweet tooth and went to Lyon in France and tried some doughnuts there, and they were just amazing, unlike anything here,” Joe said. “That really helped to inspire us. In Britain, if you want a donut you basically only have Krispy Kreme, and we thought we were pretty sure we could make and sell a better product than that.

“The doughnuts are fresh and haven’t got huge amounts of ingredients, but we also try to make them that extra bit special, too. We’ve got a separate part of the kitchen we use to make the dough, but a lot of the work is on site. We want it served warm, fried fresh for people.” The pair will next be showcasing their premium doughnuts at a stall during Freedom Festival next weekend, following a series of busy street-food events this summer. “The first street-food festival we were at in Hull we completely sold out and had to start making more batches,” Curtis said. “People clearly liked what we had, but it was frustrating to know there were more people there who could have tried our products. “It’s a premium dessert and I think that’s why it works as something a bit different for street food and events. “When you see other businesses in Hull that have become really successful after starting with street food, like Shoot The Bull, you see that as something to replicate. “We use high-quality ingredients and try to give those little extra flourishes with the finished product. We’ve got a raspberry doughnut, for example, filled with raspberry jam, it’s glazed and has freezedried raspberries on top.”

DATA PROTECTION: The Federation of Small Businesses (FSB) says data protection is an important issue for small business owners. The comments come after the Government released its plans for a shared approach to data protection last week. In response to the plans, Mike Cherry, pictured, FSB national chairman, said: “Research from FSB shows that data protection is definitely on the minds of small business owners, with almost 60 per cent of members ranking data protection laws as a significant regulation they have to deal with. “Many of these small businesses will be relieved that the Government is trying to avoid a regulatory ‘no man’s land’ by committing to keeping harmonised data protection standards. I believe this is a common sense approach that will allow smaller firms to continue preparing for the introduction of the General Data Protection Regulations (GDPR) next spring. “In the longer term, small businesses recognise the opportunities that Brexit presents and the possibility of reforming data protection regulation, so that it is flexible but still allows the flow of data across borders. “We are continuing to work closely with our European partners on key data protection issues, such as ePrivacy, geoblocking and GDPR to ensure that the concerns of UK small businesses are considered.”

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IN BRIEF

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NEWS

Borrowing by small businesses goes down FINANCE: Small-business borrowing is down, corresponding to projected lower investment and lower levels of confidence, according to the Federation of Small Businesses. Mike Cherry, FSB national chairman, made the comments responding to a £698m fall in bank lending to non-financial businesses in July and reports that the European Investment Fund (EIF) and European Investment Bank (EIB) are withholding funds from the UK. He said: “These figures confirm that small business borrowing is down, corresponding to lower investment intentions and confidence levels. “Only one in seven small firms are currently applying for external finance, with demand for bank loans falling significantly over the past year, although this is not driven by a switch to alternative lending. “These trends add to a convergence of factors that could threaten small business finance, investment and growth ambitions in the medium term. Reports that the EIF and EIB may already be starting to withdraw support in the UK have raised the alarm, while the Funding for Lending scheme ends in January. “This makes the Government’s extra commitment of resources for the British Business Bank and a National Investment Fund even more important.”

VALUABLE ADDITION: Redwood Glades residential scheme in Leads Road, Hull.

Care complex completed as part of £80m scheme Apartments built under council’s Extra Care private finance initiative

your daily port of call for the latest and breaking business news around the Humber region

A NEW 156-apartment care complex in east Hull has been completed, marking the end of a major investment programme by Hull City Council. Redwood Glades residential scheme, in Leads Road, is the third and final development for the council by national developer Wates Residential, following the £80m investment. Work has taken place on the scheme, which has also included the Harrison Park and Cecil Gardens developments, after Wates was appointed to lead the construction of the council’s Extra Care private finance initiative in 2014. Redwood Glades offers 60 two-bedroom and 96 one-bedroom apartments and will soon open its doors to residents. Delivered in partnership with social housing and regeneration specialist Riverside, the new developments collectively bring 316 Extra Care apartments to Hull. The three new Extra Care developments have been funded by the Department of Health (DoH). The council was the only local authority in the UK to retain its DoH funding following a Government review in 2010. Councillor John Black, portfolio holder for housing, said: “I am delighted to see construction work completed at Redwood Glades, which will undoubtedly be an

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EXTREMELY REWARDING: Jo Jamieson.

By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

incredibly valuable addition to Hull’s Extra Care housing scheme. “Extra Care is a great example of the pioneering future of adult social care, with care, support and housing all under one roof, giving residents greater choice, comfort and independence in their own homes. “This major investment into the area also provides training and job opportunities for local people.” Each complex, designed by Croft Goode Architects, provides residents with rooms to help them live independently, and a community hub with gardens, restaurants, salons, rooms for hire and IT facilties. Jo Jamieson, managing director of Wates Residential, said: “Leading the delivery of the three Extra Care developments in partnership with Hull City Council and Riverside has been extremely rewarding and it gives us a great sense of pride to see the result of our shared vision to create safe and supportive residential developments. “The partners involved in Redwood Glades, Harrison Park and Cecil Gardens have had one core focus – to encourage independent living among the city’s elderly and those living with disabilities, mental health problems or dementia. “This has also presented us with a valuable opportunity to support the communities of Hull, with local people benefiting from a host of training and employment initiatives.” John Glenton, Riverside’s executive director of care and support, said: “We’re delighted to take charge of the final building in this ground-breaking development that will change the way care services are delivered for many people in Hull. “This development, along with Harrison Park and Cecil Gardens, will provide a balance of independence and reassurance for residents, allowing them to enjoy the privacy of their own home with the comfort of knowing care is available as and when they need it.”

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BIGINTERVIEW

Firm’s main priority to always put clients first

Hudgell Solicitors has marked its 20th year by outlining its aim to cement its position as one of the UK’s leading law practices, reports Henry Saker-Clark WHEN Neil Hudgell established his own law practice on September 1, 1997, it was an opportunity he took on instinct – an approach that has served him well over the past two decades. He grew the business from a local company operating in all areas of law, to establishing a reputation as a leading personal injury and medical negligence specialist, representing thousands of clients across the UK. Over the past 18 months the firm has moved into three new freehold offices – in Hull, Leeds and London. It has seen a rapid growth in handling civil liberties and police misconduct cases and forged its way to becoming one of the top 150 law firms in the UK, with a turnover of more than £12m. The recipe for success, according to Mr Hudgell, is never being afraid to take an opportunity, and never being afraid of change. “You can never stand still in this line of business. You have to be flexible and able to adapt to changes in the industry and respond to new opportunities,” said Mr Hudgell, reflecting on the past two decades. “It is why we took a step back this year as a business and looked at how we were working and where we needed to be heading, and devised a new strategy. We weren’t content to just keep going as we were, despite our success.” Mr Hudgell insists the main priority remains the same, no matter how the firm changes over the years. “From day one I was of the mind-set that my firm was to be client-led,” he said. “In my opinion, lawyers and solicitors all too often are not focused on the customer service side of their work, but simply the legal side of things. But at the end of the day, that is what we provide. “You have to ask what extra are you giving to your clients? At the end of the day, clients can easily find someone else who knows the law. What they want is someone to care about their case and situation, care about looking after their needs and give them the best possible service. “In that sense, nothing has changed about the firm. It was the priority at the start and

“

Stand still and you’ll go backwards. That is my strongest message. We must keep moving forward Neil Hudgell

NEW STRATEGY: Neil Hudgell.

FIND YOURS AT FISH4JOBS.CO.UK #DOTHEFISH

remains so now. Equally, lawyers have a key role to play in the development of the business, forging the right relationships with outside organisations and promoting the work and expertise of the firm. “They can’t just do the day job. Everybody has to add value in all areas.” It is an approach that has brought continued industry recognition. Most recently, it secured a second successive shortlisting at the national Rehabilitation First Awards, recognising how the firm puts the recovery of those who are seriously injured at the forefront of its work. The company has also continually campaigned for improved standards of health care, particularly in care homes, , while many medical negligence cases have resulted in hospital trusts amending procedures to improve care and reduce risk. In the early days, the firm offered all areas of law expertise, from conveyancing and probate to wills and company law. After just three years, however, Mr Hudgell said he realised that moving into the niche area of personal injury was the route to success. “Personal injury was an area of work that fitted hand-in-glove with the aim of providing a personal service,” he said. “I know it’s an area some are uncomfortable with, but I firmly believe that if someone is injured through no fault of their own, impacting on their quality of life and ability to work, they deserve to be compensated and supported. “We see so many cases of lives forever changed by serious injury. Why should they be further punished by not being compensated? The damages we secure help people rebuild their lives and secure much-needed rehabilitation support.” Mr Hudgell says he has always tried to look beyond the present to the future in a bid to stay ahead of the game, something that is required now more than ever. He said: “The challenge now, perhaps, is to maintain our position and strength in the years to come. Stand still and you’ll go backwards. That is my strongest message. We must keep moving forward.”

Here at Ernest Wilson we have a business to suit every budget! RESIDENTIAL HOME REGISTERED FOR 20 BEDS

FULLY LICENSED RESTAURANT

• £121,986 EBITDAR to 31st October 2016 • Substantial Detached Property • 16 Single Rooms and Two Double Rooms • Well Kept Rear Gardens • Two Residents Lounges and a Large Commercial Kitchen • Annual Turnover £406,639 • REF 558066. EPC Band C. Business and Property £699,950

• Well Established Town Centre Restaurant • Two Large Self-Contained Apartments • Excellent Business with Great Potential - RETIREMENT SALE • Adjusted Net Proﬁt £40,419 • Weekly Turnover £3,500 to £4,000 • REF 556847. EPC Band E. Business and Property £475,000

Hull

Scarborough

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FISH & CHIPS SHOP

• Prime Position in the Heart of Hull City Centre • Showing Net Proﬁts Adjusted to £53,435 per Annum • Retirement Sale After 25 Years • PRICED TO SELL LOW OVERHEADS • Taking £7,000 Weekly • REF 557661. EPC Band E. Business £49,950

• Densely Populated Residential Area • Two Bedroom Accommodation, Sub-Let for £450 PCM • Immaculate Throughout PRICED TO SELL • Taking £1,600 Weekly • REF 557005. EPC Band C. • Business £39,500 Business and Property £224,950

Hull

Hessle

BAKERY & CONFECTIONERY, CAKES WITH TEA ROOM AND COFFEE SHOP

CLOSED CAFE & COFFEE HOUSE

• Densely Populated Residential Area • The Coffee Shop / Café is Currently Unused • Scope to Introduce a Deli Here • HIGHLY RECOMMENDED PRICED TO SELL • Weekly Turnover £1,100 • REF 557819. EPC Band E. Business £19,950

• Impressive Cafe • Superbly Presented • Prime Site • Previously Taken £1,500 Weekly • VIEWING HIGHLY RECOMMENDED • REF 557434. EPC Band E Business £15,000

Hull

East Yorkshire

SELF CATERING HOLIDAY APARTMENTS

FISH & CHIPS SHOP

INVESTMENT PROPERTY

• Monopoly Position Well Populated Village • Worked In Five Lunches and Five Teas • Retirement Sale After Many Years • Detached Three Bedroom Bungalow • Weekly Turnover £1,500 • Net Proﬁts £30,351 • REF 557657. EPC Band E • Business and Property £329,950

Bridlington

North Lincolnshire

Filey

NEWS,GREETING CARDS,CONFECTIONARY & TRADITIONAL SWEETS

NEWS, SWEETS AND TOBACCO WITH FULL LOTTO

• Fantastic Trading Position • Very Densely Populated Residential Area • Impressive News Sheet • Currently Run Entirely By Staff • Taking £4,000 Weekly • REF 556548. EPC Band D. Business £34,950

• First Rate City Centre Trading Position • Very Proﬁtable Business • Net Proﬁts of £18,392 - 2016 • Only Six Day Trading • Lotto Commission Approx £200 PW • Taking £7,000 Weekly • REF 556872. EPC Band E. Business £32,950

• Excellent Trading Position

Hull

• Stunning Marine Views • 10 Apartments and 2 Letting Rooms • Great Location • VIEWING ESSENTIAL • Taking £70,000 PA • Net Proﬁts 26,112

• REF 554733. EPC Band D. Business & Property £365,000

Hull

FISH & CHIPS • Run Entirely By Staff • Viewing Highly Recommended • 3 Bed Accommodation • Taking £1000 weekly • REF 556967. EPC Band D. Business £23,500

THINKING OF BUYING A BUSINESS?

THINKING OF SELLING?

Contact our ofﬁce and speak to one of our valuers who can arrange an appointment for a FREE VALUATION email sales@ernest-wilson.co.uk or call 0113 238 2900

To ﬁnd out more about these fantastic opportunities visit www.ernest-wilson.co.uk

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IN BRIEF

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BUSINESS

Discount retailer is set to create 600 jobs RETAIL: Discount retailer The Works, which has a store in Hull city centre, is set to create 600 new jobs over the next year as it opens 60 new stores across the UK. The retailer currently has 398 stores across the UK but has plans to grow its estate to 650 stores by 2022. The company has not yet outlined where new stores may be opened, but has enjoyed strong on and off-line growth over the past year. Kevin Keaney, CEO of The Works, said: “These are exciting times for The Works. Our discount proposition, coupled with our huge range of exciting products, is proving a real hit with consumers and helping us to continue rapid growth even when overall spending confidence is low. “In contrast with many other retailers, we’re seeing surging sales on the high street, with plans to grow our estate by a further 60 stores over the next 12 months. We’re also experiencing fantastic growth online, with online sales growing by 35 per cent over the past year. “We’re bucking the trend and committed to sustaining this growth through further investment over the next 12 months and beyond, as we deliver our plan to become one of retail’s best growth stories.”

New exchange branch TRAVEL: One of Britain’s largest foreign exchange providers has recently created five new jobs in Hull with the opening of a new branch in the Princes Quay Shopping Centre. The branch is the latest addition to Eurochange’s 145 outlets nationwide, complementing the firm’s existing branch in the Prospect shopping centre, as well as nearby branches in Grimsby and York. Eurochange provides a comprehensive range of more than 70 travel currencies to individuals and businesses, as well as an International Payments service allowing money to be sent overseas via the same banking systems that high street banks use. Giles Custerson, managing director of Eurochange, said: “As we continue the exciting expansion of our branch network, we believe opening our second branch in Hull has added valuable foreign exchange services as well as employment opportunities for this thriving university city.”

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FULL-FIBRE NETWORK: Adrian Bolster, MD of PureSpeed, speaks at the Gigabit City Hull event.

Call for more choice in digital service providers Business chiefs meet to discuss issues around connectivity in Hull BUSINESSES in the region gathered to discuss Hull’s digital landscape and the issues that surround the city’s connectivity. The group called for more choice regarding service providers in the area as well as discussing Hull’s digital sector and the uptake of full-fibre to fulfil the needs of the city’s businesses. A recent Ofcom report into the city’s broadband provision found Hull still lags significantly behind the rest of the UK from a competition perspective, as there is limited competition at the wholesale and retail level. The Gigabit City event at the Westwood Restaurant in Beverley, saw local business leaders such as Marc Lough, of CityFibre, John Connolly, of C4DI, Lindsey Nicklin, of the University of Hull, and others debate how digital connectivity can be improved. Recent investment from CityFibre, which partnered with local telecoms provider PureSpeed as its launch partner, has helped Hull achieve Gigabit City status. Investment in Hull’s relatively longestablished fibre network has helped to provide businesses in the area with more connectivity choices and some of the fastest

By Henry Saker-Clark henr y.saker-clark@hulldailymail.co.uk

download and upload speeds in the world. Adrian Bolster, managing director of PureSpeed, said: “With all eyes on Hull as the UK’s City of Culture, the city is in a fantastic position to showcase how local businesses utilise the benefits of a full-fibre network to reach their full potential. “As well as access to a full-fibre network, it’s important that local businesses have a choice when it comes to their provider. “It’s only through the provision of choice that businesses will have access to a variety of services, allowing them to find the best connectivity options possible.” The recent Tech Nation 2017 report stated that there are almost 7,000 digital jobs across Hull and more than £250m GVA from the digital sector to the city’s economy. Marc Lough, city development manager at CityFibre, said: “The three main benefits of competition are better quality of service, more aggressive pricing and more innovative service offerings.” The debate highlighted that the need for choice and healthy competition is para-

mount in helping not only the digital sector in Hull continue to succeed, but also essential in supporting Hull’s growing business economy. Numerous businesses involved in the discussions said that digital infrastructure was a key priority for development in the region, ahead of some transport concerns. Emma Warwick, of Hull City Council, said: “Transport and digital infrastructure are very much linked. Making our existing transport infrastructure work better with things like smart parking is very much reliant on ensuring we have the digital infrastructure in place to support it.”

More power and USB sockets available on trains TRAVEL: Train operator Hull Trains has struck a deal to offer customers increased power and USB sockets on its fleet of class 180 units. The rail operator, based at Paragon Station, runs 92 services to and from London each week, and has now teamed up with Crewe-based Train Bits and More Ltd. This month, work has commenced to add the new

industry-approved facilities to the rest of Hull Trains’ carriages to benefit travellers. Jon Plowright, head of engineering at Hull Trains, said: “This additional service on Hull Trains has been delivered to make travelling with us even more convenient, especially as our customers can now use and charge their phones and laptops at the same time, without having to worry

about running out of power. “We pride ourselves on providing the best possible journey experience and the USB sockets are yet another enhancement to our list of free services, including free 4G single-sign-up Wi-Fi and renowned customer service from our on-board hosts. “Following feedback, we have extended this service across all carriages.”

BENEFITS: More USB sockets available on Hull Trains services.

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YOUR M ONEY

YOURMONEY POUND NOTES

RELUCTANT SAVERS THREE-QUARTERS (75%) of people consider themselves to be “savers” – but only 39% often put money into a savings account, according to research from TopCashback.co.uk. Adam Bullock, UK director of TopCashback.co.uk, says: “It is likely people are spending wisely to make ends meet, making it tricky to put away any leftover cash. “But, if people aren’t putting this money aside into a savings account, the efforts of spending wisely will not have an impact on actual savings and the need to make ends meet each month will only continue.” MOTORISTS COULD SAVE £76 BY BUYING INSURANCE PREMIUM EARLY DRIVERS could beat rising premiums and cut insurance costs significantly, just by buying cover sooner and not leaving it until the last minute, according to analysis from Go Compare. Some 89% of drivers would see cheaper quotes if they shopped around a week before their policy start date, rather than leaving it until Buy your car the day itself, the insurance sooner website said. On average, drivers could save 12% – or £76 – on their insurance, just by buying their policy seven days before it was due to start, the research carried out for Go Compare by Consumer Intelligence found. ADD VALUE TO YOUR HOME A MIRROR and planning permission are affordable ways you could add value to your home – and bag a buyer at the best price says Yorkshire Building Society. Applying for planning permission costs £172 in England and £166 in Wales but could be enough to inspire a potential buyer to think about a kitchen extension or new bathroom. You only have one chance to capture potential buyers’ attention, so ensure windows and the front door are clean and tidy. If paintwork looks shabby, a few tins of paint is a small price to pay for wowing your buyer. Internally, make narrow dark areas look larger and lighter by adding mirrors and outside, a tidy garden can be a big seller. Pretty pots and garden furniture give buyers the idea of the garden as usable space rather than simply a patch of grass.

MONEY F ACT THE average first-time buyer had a deposit of 17.1% in June, according to mortgage lending figures from trade association UK Finance.

When crime doesn’t pay

HAVE YOU BEEN A VICTIM OF BANK FRAUD? THE RIGHT TO A REFUND VARIES DEPENDING ON HOW YOU LOST THE MONEY, V ICKY SHAW REPORTS

F you lost money to a fraud, would you expect to get your cash back? RBS chief executive Ross McEwan was recently reported as cautioning that victims of bank fraud shouldn’t expect automatic refunds, highlighting the duty of care consumers have over their own actions. So, generally, when might you get your money back, and when could your cash disappear for ever? PAYMENT SAFETY NETS PEOPLE’S rights vary depending on how they lost money. Consumer group Which? says people accidentally paying a scammer using their credit card have protections under the Consumer Credit Act, which allows them to get their money back for transactions between £100 and £30,000. With debit cards, you may be able to get your money back through the voluntary chargeback scheme with your bank. If a payment is made to a scammer through an authorised direct debit payment, you’re covered by the Direct Debit Guarantee, meaning you could potentially have the payment reversed.

CHECK BEFORE YOU CLICK WHEN it comes to bank transfers, there’s a difference between unauthorised and authorised transfers. With the latter, it could be more difficult to get your money back – as the bank has transferred the money on the customer’s instructions. This makes it vital to check before you click the payment button. Authorised transfer fraud happens when someone is tricked into moving money from their own bank account directly into that of a fraudster. By contrast, with unauthorised transfers, the fraudster accesses someone’s account without their knowledge and transfers money. In these cases, the bank is generally required to reimburse its customer. Katy Worobec, head of fraud and financial crime prevention, cyber and data sharing at trade association UK Finance, says banks take fraud extremely seriously and continually invest millions in advanced security systems. “Banks are legally obliged to fulfil a customer’s request to transfer money within one working day even if they have warned the customer they are at risk of a potential scam,” she says. “All banks will act swiftly to

recover stolen funds as soon as they are alerted to fraud taking place. Customers rightly expect banks to carry out transactions they have authorised and in such cases banks will provide compensation on a case-by-case basis. “Where a customer has not authorised a transaction, they will normally receive a refund.” She says victims of scams should contact their bank immediately. But Which? argues financial firms could do more to shoulder the burden when people are tricked into transferring cash to a fraudster. It made a super-complaint to financial regulators about the issue last year. Gareth Shaw, Which? money expert, says: “Banks are still placing too much responsibility on consumers to spot and protect themselves from sophisticated online scams. “We’ve heard from many people who have lost life-changing amounts of money through bank transfer fraud, through no fault of their own, who are unlikely to get their money back from the banks involved and who have seen little action to help them.” He warns: “If the account holder has been tricked into making a bank transfer themselves to a fraudster’s account, even if they

Make sure the person you are transferring money to is legitimate can show they have been a victim of a scam, there are fewer legal protections in place and the bank or building society is not obliged to refund the victim.” WHAT IF YOU CAN’T AGREE WITH YOUR FINANCIAL FIRM? WHICH? suggests that if your bank is disputing you’ve been a victim of fraud, you can ask for your claim to be escalated through its internal complaints process. If your bank has made up its mind, you could ask to be issued with a final letter of deadlock and then refer your claim to the Financial Ombudsman Service (FOS), which resolves disputes between consumers and financial firms. Which? has a template letter of deadlock request at tiny.cc/ WhichLetterDeadlock HOW TO AVOID SCAMS COMMON warning signs include unexpected emails or calls, being put under pressure to act quickly and being asked for personal details. If in doubt, put the phone down. And everyone can do their bit, by not sharing passwords and pins with anyone else, checking statements regularly and reporting fraud immediately to banks and the police.

Do your research and become a s avvier shopper ACCORDING to research from E.ON, 90% of us would describe ourselves as “savvy shoppers”. But even if you think you’ve got an eagle eye for a bargain, is there more you could do? Jasmine Birtles, who runs MoneyMagpie offers some tips: ■■TRY haggling online –

get as far as the checkout, then simply log-off. Some online retailers will then contact you to see why you didn’t buy. You can say you felt it was too expensive, then haggle to get money off. ■■SEARCH the internet to see if there are any money-off codes you could use.

■■BUY in bulk. Even if you live on your own, you can make savings by getting together with friends and neighbours, buying goods in bulk and sharing them out. Look out for supermarket deals and sales bargains. ■■PLAN ahead and make purchases against the season, when they may

be cheaper. Consider buying garden furniture in end-of-summer sales, and stock up on Christmas cards, presents and decorations in January. ■■SWITCH and save. Keep household bills down by switching suppliers, which could save some families hundreds of pounds over a year.

Buying in bulk could save you money

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IN BRIEF

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BUSINESS

Get up to date on data protection regulations

BOOM IN INTEREST: Alisdair Bott-Francis, of Oscars.

LEGAL: The Chartered Institute of Marketing is inviting businesses to an event at Rollits LLP in Hull on October 24 to help prepare them for the General Data Protection Regulations (GDPR). Emma Shaw, MCIM and Chartered Marketer, who is organising the event, said: “The GDPR come into force in May 2018, and will impose additional obligations on the way organisations lawfully obtain, hold and handle personal data, with a substantial increase in potential fines for non-compliance. “We are delighted to have David White, senior solicitor in Rollits LLP’s Data Protection team, at our event to discuss the key changes being introduced and consider some of the steps organisations should be taking to ensure compliance.” Topics will include the role and responsibilities of data controllers and data processors, policies and procedures organisations should consider adopting when handling personal data, and individuals’ data rights.

Herib annual lunch EVENTS: The Hull and East Riding Institute for the Blind has invited people to its annual business lunch at the Hallmark Hotel in Hull on Friday, November 17. More details about the event are still to follow but the organisers have revealed that a BBC sports presenter will be the guest speaker for the event. Sponsorship opportunities are also available. For more information, call Angela Gregory on 01482 342297.

Town’s popularity fuels demand for properties Lettings agency introducing financial services as homes snapped up