Hull Business Editions August 2018

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Wednesday August 1 2018

COULD £200M TRAIN DEAL BE DERAILED BY LEGAL EFFORTS?

LANDMARK BUILDING AND SURVEYING FIRM’S PLANS

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The latest business news at hull-live.co.uk

Investment in rail lines welcomed

FIRM FLUSH DESPITE A SINK IN TURNOVER PROFITS HAVE RISEN AT BATHROOM SUPPLIER IDEAL STANDARD By Phil Winter philip.winter@reachplc.com

from the previous year. Turnover at the company, which has a portfolio including household name Armitage Shanks, slumped from £149.4m to £147.6m though, as Ideal admitted a tougher sector.

Stephen Ewer, managing director of Ideal Standard UK, said: “These are pleasing results during challenging times in the sector and reflect the hard work and dedication of people at all levels of our company. “We have strengthened our position as brand leader in the

healthcare, ceramics and brassware markets, against strong competition, while also making gains in other non-residential markets as a result of project wins in a number of blue chip developments. “Having last year celebrated the

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PROFITS have risen at Hull-based bathroom supplier Ideal Standard, despite increased competition from rivals and toughening market conditions. The UK arm of the business, headquartered in National Avenue, has boosted its operating profits to £2.35m – up almost 15 per cent

TRANSPORT: Hull Trains has welcomed Prime Minister Theresa May’s announcement that almost £800m of investment will be pumped into the East Coast Main Line by 2020. The Department for Transport has announced that improvements will be made to platforms, tracks, signals and junctions across the route. Hull Trains joins the line between York and Doncaster, before travelling 169 miles to London. Louise Cheeseman, pictured, managing director for Hull Trains, said: “We are pleased to hear the announcement that improvements will be made to the East Coast Main Line. The route has been in need of investment for a number of years and upgrading the line to improve reliability will further benefit our customers. The enhancement works will be complete within a year of us introducing a new £60m fleet of trains, which will mean faster times and more seating capacity between Hull and the capital.” The investment comes as the Government re-affirms its commitment to the Northern Powerhouse.

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Legal challenge casts doubt on town rail coup CONCERNS OVER £200M TRAIN FACTORY IN GOOLE By Phil Winter philip.winter@reachplc.com

Ideal Standard taps new growth Continued from PAGE 1 200th anniversary of our Armitage Shanks brand, we have a clear strategy for growth over the coming years and look forward to a bright future for Ideal Standard UK as a whole.” Pre-tax profits soared at Ideal Standard in 2017 to £14.5m, a huge leap from the £2.6m recorded in 2016. Ideal Standard has been manufacturing in Hull since 1936. Its portfolio also includes Ideal Boilers in the city, the UK’s leading producer of boilers. The company said in its financial statement, released in July for 2017: “At the end of the year, the company was in a strong financial position with a healthy balance sheet and good trading prospects. “The company is in a good position to grow revenues. “The company has faced increased competition from competitors, particularly those with manufacturing facilities in low-cost countries. “The company continues to differentiate itself and its products through its strong brands and by maintaining its reputation for high-quality products and customer service.” Turnover at Ideal Standard fell in all of the company’s regions. UK revenue slipped from £147m in 2016 to £145.6m last year, while European turnover fell from £90m to £52m. Today, Ideal Standard operates in 20 countries across the world and employs more than 11,000 people. The UK arm has also recently gained praise for its work to take a historically store-based industry online. Ideal Standard International is headquartered in Belgium and owned by Anchorage Capital and CVC Credit Partners. The firms acquired full-ownership in a deal earlier this year. Ideal Standard is not standing still and, last year, confirmed it was investing £100m into the business over three years. A chunk of the money will be used to enhance product innovation in Hull. Ideal’s UK roots are now firmly planted in Hull. Unbeknown to some, National Avenue was actually given its name in recognition of the business, which was formerly the National Radiator Company.

NEWS broke last week that train manufacturers Bombardier and Hitachi had lodged a legal challenge against the decision to award a £1.5bn Tube train contract to Siemens Mobility. The announcement has sent ripples of fear around the region that the £200m factory set to be built in Goole, providing jobs for up to 700 people, could have hit a major hurdle. Siemens has stood firm in its belief it is the right company to build the 94 new underground trains and, on the face of it, so has Transport for London. But what of the threat from Bombardier and Hitachi and what does history tell us? Contract appeals could still be considered a rare action, but it is something which is becoming more common in the UK. Bombardier has its own history of appeals, having taken action against Merseyrail after it awarded a contract in 2016 to Swiss rail manufacturer Stadler for the creation of 52 new trains in Liverpool. On that occasion, Stadler kept the contract, and in June this year the company announced it was to start work on the trains. Virgin Trains secured a landmark victory when it mounted a legal challenge against a government decision to award a 13-year West Coast franchise to FirstGroup back in 2012. Although not a constructionbased contract, the investigation that followed led to three Department for Transport officials being suspended for making mistakes in the decision process. Virgin was subsequently awarded the contract to run its services on the line.

Bombardier and Hitachi have lodged a legal challenge against the decision to award a £1.5bn Tube train contract to Siemens Mobility Siemens Mobility is standing its ground in the wake of the legal challenge from Bombardier and Hitachi. A statement released by the company said: “Siemens Mobility Limited has been made aware of high court proceedings issued with regards Transport for London’s intention to award the Deep Tube Procurement contract to Siemens. “We believe our offer represents a strong and innovative solution combined with value for money for the UK taxpayer. As the procurement is now subject to legal action we are

unable to comment further on this subject.” Transport for London has also appeared to reaffirm its decision to award Siemens with the contract, but acknowledged it would respond to the appeal. A spokesman said: “We have been notified that they have issued claim forms in the High Court. We will review these claims and will respond to them. “We see no good basis for these claims to be issued and are disappointed that these companies have chosen to take this step.” One thing is clear in what has

become a very complex situation – both Bombardier and Hitachi must believe they have a good case against the Siemens ruling. The pair have teamed up to appeal against the contract awarding, and a nervous wait is now inevitable. Hundreds of prospective jobs in East Yorkshire are at stake, and the Siemens plan for Goole is a major coup for the town. Whatever happens now, a benchmark has been set. Companies are within their rights to appeal against contract rulings, and it looks like they are not afraid to do so.

Siemens and Drax to team up on £40m energy project ENERGY: Drax Power has signed a £40m contract with Siemens for the upgrade of turbines on three of its biomass units. The three-year deal aims to cut the cost of biomass electricity production at the power station and comes as part of Drax’s switch to

run on wood pellets instead of coal. One biomass unit will be upgraded for each year of the contract and it is hoped the upgrades will also improve efficiency of renewable energy production. Andy Koss, Drax Power CEO, said: “We firmly believe that biomass has

a long-term role to play in the UK’s energy infrastructure. “We’re looking at a number of ways to bring down the costs of our biomass generation – and these turbine upgrades are an important part of that work. “Reducing the costs of

our biomass operations will help to preserve the life of the plant and protect jobs, while we continue to produce the flexible, renewable power millions of homes and businesses rely on.” The work will start next year. Darren Davidson, managing director of

power generation services, power and gas at Siemens, said: “Siemens and Drax have a long, proud partnership so it’s fantastic that we will help them further develop their biomass solution. Once delivered, this project will improve plant efficiency and flexibility.”

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We all breathe air to live. It is not something we have any choice in Robin Harris, pictured

How tech can help pollution problem SMART CITY VISION COULD HELP CUT DOWN ON ASTHMA AND COPD IN CITY HULL’S smart city vision could be used to improve people’s health and reduce the risk of conditions such as asthma and COPD. That is the vision of Hull entrepreneur Robin Harris, who believes the city’s single network would enable air pollution levels to be analysed in far more detail. People across Hull would be able to buy a sensor for as little as £15, and see what the air quality is like where they live. The data could also reveal the impact places such as schools have at peak times, when traffic is heavily increased. Mr Harris said, who is working with the city’s C4DI on the scheme, said: “I think we can attract a lot of interest and say, ‘how can we,

By Phil Winter philip.winter@reachplc.com

the people, do something using technology which can make our lives better?’ “We all breathe air to live. It is not something we have any choice in. The Government does a reasonably good job of monitoring pollution levels on a national level, and releasing averages. “If I am walking my five-year-old grandson to school, though, I want to know what the air pollution is like at the moment, in that place.” The concept is not a new one, Mr Harris was quick to point out. In Stuttgart, Germany, the idea has been made into a reality and is

being rolled out to other cities. Once people in Hull are able to use sensors to monitor air pollution where they live, the data can then be collated to provide a clearer picture for the whole city. Mr Harris said it could also have benefits to those living with asthma and COPD. “People have been looking for explanations as to why more people are suffering from those conditions,” he said. “Health is a big concern, and transport could be one of the major factors. “This is a big opportunity for tech-minded companies to show what they can do, and contribute to a project that is in the community’s interest.”

in association with

Mr Harris is now on the hunt for businesses in and around Hull who would be interested in supporting the concept. If his vision becomes a reality, the technology could have a huge impact on health and wellbeing in Hull. It could shed light on the main areas and causes of air pollution, and how the city can work together to reduce it. “We all live and breathe in Hull, and this project is about making it a better place to live,” Mr Harris said. The idea of transforming Hull into a smart city stretches further than pollution. One network could control everything from traffic lights and

bridges to waste bins and garages, allowing a greater control and monitoring of major infrastructure in Hull. You can get in touch with Mr Harris via email at rh@c4di.net. The best of the digital industry in Hull will be celebrated at the Digital Awards 2018. You are eligible to enter if your organisation or business is based in, or has an obvious interest in the following postcode sectors – HU1-20, YO15, YO16, YO25, YO42, YO43, DN18, DN19. The closing date for all entries is midnight on Sunday, August 5. All entries will be judged by our independent panel of judges on August 7. You can enter the 2018 Digital Awards online at www.thedigitalawards.net

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ADVERTISING FEATURE

BUSiNESS Weekly Community club lifts off

MEDIA SAVVY Hood now embraces online promotion

Fitness entrepreneur Richie Hood’s new weightlifting venture benefits from his fresh approach to publicity

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HEFTY INVESTMENT Hood has absorbed costs WORKING OUT Fitness enterprise

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Wednesday August 1 2018 5

hull-live.co.uk

BIG INTERVIEW Surveyors look ahead to work on landmarks

IN BRIEF

Simon Delaney is part of the charity overseeing maintenance work at Beverley Minster

New rulings on energy pricing ENERGY: New rules released by government energy regulator Ofgem will increase competition between providers, the boss of Yorkshire Energy has war ned. Energy price comparison websites, such as uSwitch and Compare The Market, will no longer have to provide a whole-market view of tariffs available to customers, instead only show results from companies that pay a commission to the sites. Peter Connolly, executive chairman of Yorkshire Energy, said: “These new rules are intended to improve switching rates and promote greater competition, the trick is that they achieve the opposite. “As a challenger company, we do not pay commissions to price comparison sites. I really struggle to see how the customer will benefit from a more restricted view.�

DELANEY MARLING PARTNERSHIP HAS PASSION FOR PROPERTIES By Phil Winter philip.winter@reachplc.com

THE Delaney Marling Partnership may not be a name familiar to everyone, but the projects it has worked on and overseen include some of the region’s best-known landmarks. With a portfolio including the refurbishment of the Spurn Lighthouse, Beverley Grammar School and Cherry Burton Hall, the property surveyor has played a central part in the preservation of some of Hull and the East Riding’s most historic buildings. Little known to just as many, partner Simon Delaney is also part of the charity overseeing maintenance work at Beverley Minster. Simon first moved to the region in 1997, when he took up the role of a graduate building surveyor at East Riding Council. It was during that time he first met his current business partner, Kevin Marling. The pair went their separate ways for a period of time, before Simon asked Kevin to join him at the company he then worked for, Hull-based medical manufacturing giant Smith & Nephew. The duo managed the Hull site’s maintenance budget, before making the brave leap into launching their own business in 2007. With the support of Smith & Nephew, the Delaney Marling Partnership was formed. Speaking about his passion and work, Simon said: “From a residential point of view, for most people a house is the most expensive purchase we can make in life. “A surveyor protects this purchase by pointing out any defects or potential issues that may arise at a later stage. Sometimes we are able to put a client’s mind at rest to know the issues aren’t that bad and others, we are able to save from making a mistake that could cost thousands of pounds or more. “We are privileged to have worked on some of the best-known buildings in the area, including the Rank House, Beverley Grammar School, Spurn Lighthouse, Cherry Burton Hall, MIND HEY and NAPA. “Also, over the past 18 months, I have been the surveyor for Beverley Minster Old Fund, the charity that looks after Beverley Minster, overseeing the maintenance works that are ongoing within this 900-year-old structure.� Simon’s biggest passion is bringing derelict and run-down buildings back into use for

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the long-term. He looks after clients within a variety of organisations, both commercial and not-for-profit, as well as residential property owners who rely on their advice and reports on the condition of a property. The partnership, last year, added a new member to its team. Alex Lowsley joined the company from Birmingham University and is now an integral part of the team as the Delaney Marling Partnership continues to grow. He said: “Overall, I love to think about the times these buildings have been through, what they have overseen and what they will live through long after we are all gone. “In particular, working with the stonemasons at the minster while they replace the pinnacles on the roof. I also manage the fantastic maintenance team, looking after the main fabric of the building. “We still use the medieval giant wheel to transport bits and pieces up into the tower and any equipment that is to be used on the roof.� For more information on the work of Delaney Marling Partnership, visit www.delaneymarlingpartnership.co.uk

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TEA ROOMS, COFFEE SHOP & CAFÉ

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Business IN BRIEF

Sparkling new network event NETWORKING: Business women from across the Humber region are being invited to join an inspirational day of talks and networking. Hosted at Cave Castle in South Cave on September 24, the first ever Sparkling Business Club event will feature talks from social media consultant Joanna Brady and award-winning author Samantha Towle. The event has been organised by The Sparkling Business Club, a group which has been developed from the established Women in Enterprise and Business Network. Lynnda Worsnop, pictured, network leader, said: “I’ve been running the Sparkling Business Club in one form or another for several years and the Sparkling Business Day is something I’ve been wanting to put together for a while. “I hope that the more feminine ethos gets more of us out there, making new connections, and pushing our respective businesses forward. “I hope that seeing and hearing from women who are already out there, juggling entrepreneurship among all the other commitments they have going on, will inspire more women to take their businesses to the next level.” The event will feature a variety of sessions, workshops and networking opportunities. Tickets for the full day event are now on sale. For more information, visit www.thesparklingbusinessclub.com

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Entrepreneurs Andy Crozier and Jess Clark

Divine insights into event marketing firm PR AND PHOTOGRAPHY FIRMS JOIN FORCES FOR VENTURE By Phil Winter philip.winter@reachplc.com

A PAIR of Hull entrepreneurs have teamed up to launch a new events service centred on social media and photography. Jess Clark, director of Divine Clark PR, and Andy Crozier, of Insight Photography, came up with the idea after they worked together to cover The Business Day at Bridlington Spa in June. The duo have now created Divine Insight – a venture designed to offer a quality package to companies hosting big events such as conferences, product launches and awards. Ms Clark said: “If you are an event organiser, you will have everything in place, but you will forget to get a camera out and just end up with a couple of rubbish photos on your phone. “Andy will take care of photos and I will manage all the social media at the event. We worked together at The Business Day and had this moment where we realised it was something we could do more with.

“I think all good business ideas happen by accident. We sat down and had a chat about it, and decided the best thing would be to put the two brands together.” The duo are now on the lookout for businesses hosting events, which could benefit from the service. Mr Crozier revealed early talks have been held with the likes of RB and Smith & Nephew in Hull, and suggested they are the sorts of businesses they hope to work with.

Ms Clark’s social media coverage not only engages with guests while at the event, but also provides a valuable bank of material that companies can use in the future. Speaking about Divine Insight, Mr Crozier said: “We just had a lightbulb moment after The Business Day, so I went to see her and we both had this idea of what would work well. “That entrepreneurial spark was alight, and really, from our perspective, it is now about getting the word out and talking to people about what we are doing. “We are both pretty well-known in Hull for what we do through our own businesses, so hopefully we can use those contacts. “I think we are in a good place to do it. Hull has seen some brilliant new venues open up, whether it is the Bonus Arena or the DoubleTree by Hilton, and those are the sorts of places that will host big events.” As well as working in Hull, Divine Insight is also casting its net wider to places such as Leeds, Harrogate and York. For more information on the services the pair can offer for events, email Ms Clark on jess@divinepr.co.uk

Hull firm just the ticket for rail networks TRANSPORT: Hull-based smart ticketing company Paragon ID has been chosen as the preferred supplier for train operator Chiltern Railways. The train company provides services around London, Oxfordshire and Buckinghamshire, as well as long-distance

service to the West Midlands. Paragon ID, which also recently secured a contract to supply Oyster Cards across the capital for Transport for London, will now help Chiltern Railways make the transition from traditional ticketing to smart ticketing.

Richard Farmer, sales and marketing director for Paragon ID, said: “As part of Paragon ID we can draw on considerable IT development resource to design bespoke procurement and marketing management solutions for clients who want to use technology

to drive customer engagement. “We work with a number of train and bus operators, in the UK and across the globe. “We are delighted to add Chiltern Railways to our growing list of clients as we become recognised for our expertise.”

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YOURMONEY M ONEY YOUR

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POUND NOTES

BLOW FOR SAVERS AS NS&I ANNOUNCES ISA RATE CUT SAVINGS provider NS&I is cutting the interest rate on its Direct Isa from 1% to 0.75% from September 24. NS&I has a duty when setting interest rates to balance the interests of savers, taxpayers and the broader financial services sector. Jill Waters, NS&I retail director, says: “We have taken the decision to reduce the interest rate on our Direct Isa to deliver positive value for taxpayers.”

Work often has to make way for childcare PARENTS STRUGGLE TO JUGGLE WORK AND SUMMER CHILDCARE A THIRD of UK parents are taking seven days or more off work this summer to take care of the kids, research from Halifax has found. A fifth (19%) will need to take at least two weeks off work to cover childcare gaps, with many relying on grandparents to step in. Andy Bickers, mortgages director, Halifax, says: “The school summer holidays mean parents often need extra childcare to cover the long break.” Most of us cling to our favourite brands even when cash is tight BRITS REFUSE TO GIVE UP OUR FAVOURITE BRAND OF TEA PEOPLE would be least likely to give up their favourite brands of tea and coffee if money was tight, a survey from TopCashback.co.uk has found. Shampoos and conditioners are the second least likely brands people would swap to save on cash, followed by washing powder. Condiments would be the most likely items people would be willing to switch for a cheaper brand, the research suggests. FINANCIAL FACT: Homes with a sea view in Britain’s seaside towns have a price tag that’s, on average, £68,000 or 29% higher than homes in seaside towns with no sea view, according to analysis of more than 87,700 property listings by Rightmove.

Summer s avers

H

AVING fun in the sun can really put a dent in your bank balance. But there are some savvy ways you could make some cool savings, and still have a great time. Here, Anita Naik, lifestyle editor at VoucherCodes.co.uk, offers 20 top tips to help you have an enjoyable summer on a shoestring... ■■ MAKE the most of free attractions. Whatever your interests, plenty of places have free entry. From museums to local walking groups and sightseeing hotspots, there’s no shortage of free events over the summer. Check out your local paper or the website to find out what’s on.

■■ TAKE inspiration from the UK’s beautiful gardens – many of which may be normally private but open to the public on special ‘open garden’ days. Alternatively, get closer to nature by visiting your local pick-your-own farm and spend the day outdoors while also getting some fresh fruit or veg to take home. ■■ TRAVEL in groups. Check out transport operators’ websites to take advantage of group deals, such as 2-4-1 or buy-one-get-one-free offers and family packages.

Organise a barbecue or garden party and ask everyone to bring a dish

Budget looking tight? V ICKY SHAW gets some expert tips to help make your hard-earned pennies go a little further

■■ LOOK out for restaurants and activities where kids can eat or enter for free – these offers often appear over the summer holidays.

■■ CHECK out discounts and vouchers to get cut-price offers on everything from eating out, to theatre tickets and sight-seeing experiences.

■■ MANY families may prefer a staycation over the summer, which can really keep costs down. Avoid mealtime tantrums – and cut costs – by taking your own packed lunches and snacks on day trips.

■■ GO BYO. Excited to finally get pals or family together for a catch-up this summer? Look for restaurants that allow you to bring your own alcohol, so you can then pick up a nice bottle without a hefty price tag. Some don’t even charge corkage. ■■ MAKE-UP wearers know that warmer weather often means a shake-up of your cosmetics bag. Try beauty websites which stock a wide range of popular brands, often at cheaper prices. ■■ BRING the fun to your own home and host a picnic or barbecue in your back garden for family and friends. To cut back on food costs, ask each guest to bring a dish along. ■■ FANCY heading indoors for a bit? Look out for theatre discounts. Matinee performances can work out relatively inexpensive, just head

Some card apps even allow you to keep a track of your spending and send you live updates on your balance – meaning you can stay on top of your finances wherever you are.

■■ MAKE the outdoors your gym, rather than paying gym fees. Some public parks have fitness equipment you can use for free. Or just get out with the bikes or for a run or kickabout. Making the most of your local park is free and camping usually offfers an inexpensive holiday down a bit early and see what last-minute tickets are available. ■■ THERE are free festivals all over the UK to suit many tastes. Keep an eye on social media to find them. ■■ EVEN if festivals aren’t for you, tents, wellies and sleeping bags can all fall in price at this time of year as outdoor stores compete. Pack the car one weekend and head to a campsite to try sleeping under the stars. ■■ STOCK up on cash before you

head to an event, or you may be left with little choice but to use a cash machine that will charge you to withdraw your own money. ■■ GET your timing right with flights. Booking indirect flights with longer stopovers can potentially mean cheaper airfares, and might offer a nice break to explore another destination for several hours on the way to your final stop. ■■ DON’T get caught out by card fees. Before going away, check any charges for using your card abroad.

■■ THE cost of maintaining the garden can be expensive at this time of year. Look for local gardening groups, where you can swap plants or buy them for a few pence. You may also pick up some new gardening tips. ■■ SAVE on transport costs by walking to work if you can. ■■ IF you’re going away, consider putting your home on a holiday letting website, which could help you cover the cost of your holidays. ■■ WANT to see your favourite act play but can’t justify the ticket price? Look out for people looking to sell their tickets at the last minute. Occasionally, people may be happy to accept less than face

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Business IN BRIEF

With hundreds of trees, and thousands of herbs and shrubs, the 1km woodland trail circles the Bridgehead Business Park

Record deliveries in aviation sector AVIATION: The aerospace sector is booming after the first half of 2018 saw a record number of deliveries. The industry has seen the largest-ever backlog of both aircraft and engine orders, as almost 700 planes were delivered by the end of June. The figures have been compiled by three of the country’s biggest aerospace manufacturers, Airbus, Boeing and Bombardier. Paul Everitt, chief executive of ADS, the UK trade body representing the aerospace and defence sector, said: “The UK aerospace industry is thriving as the global industry sets new record for orders and deliveries in the first half of 2018. “It is hugely encouraging to see the continued growth in demand for new aircraft and engines. “This month at Farnborough International Airshow we saw deals worth $192bn announced, helping to give the UK supply chain the confidence to invest in new capability and capacity.” “The UK aerospace industry is working closely with Government to ensure we remain a globally competitive location for production, research and innovation.”

Safe appointment SAFETY: An innovative East Yorkshire business has appointed a new technical sales director in a bid to raise awareness of a lethal electrical explosion called an Arc Flash. ProGARM is the UK’s leading supplier of Arc Flash garments, designed to protect a person against the life-changing injuries that can be caused by the electrical discharge. An Arc Flash is caused when an electric current flows through an air gap between conductors. It causes an explosion, which can be extremely hot and louder than a gunshot, and can be fatal to anyone exposed. ProGARM has now appointed Sophie Carling as technical sales director. Ms Carling has spent eight years working at Arco, and now joins the Gilberdyke-based company to help raise awareness of Arc Flash. She said: “I came across ProGARM in my previous role at Arco, and I couldn’t help but admire the impressive nature of their clothing, as well as the overall operation of the business. “I’m absolutely thrilled to have been included in the growing team.” The brand supplies clothing to contractors across the globe in industries such as petrochemical, utilities and power generation, rail and industrial electrical.

Woodland walk brings peace to business park DEVELOPERS OF BRIDGEHEAD SITE TEAM UP WITH SCHOOLS By Phil Winter philip.winter@reachplc.com

IT IS the secret woodland walk that is the perfect place for an evening stroll or a lunch break escape. A thriving business park may not be the first place you think of when you imagine the perfect spot for a peaceful wander. But that is exactly what the developers behind the Bridgehead Business Park in Hessle have achieved. With hundreds of trees, and thousands of herbs and shrubs, the 1km woodland trail circles the business park, providing a perfect place for both workers and visitors alike to escape. There’s also plenty to look at as you wander. With the help of pupils from nearby schools All Saints Junior School and Hessle High School, a collection of artworks have been added along the route. Elaine Burke, Wykeland’s community engagement consultant who managed the project, said: “We are so proud of Bridgehead arts trail, which is now in its fifth year. “Our latest collection includes wonderful woodpecker sculptures, made by Hessle High School engineering pupils and led by young visual artist Louis Dorton. Children from All Saints CE Junior School also worked with Louis to create a stunning, colourful mini-forest and tremendous tree-stump seats. “We are delighted with the positive impacts these projects make on the students who take part, and we know people will love the new collection of artworks as much as we do.” More than 800 people already work at the Bridgehead site in Hessle. It is home to the likes of Victoria Plum, Rofin Sinar and The One Point. When completed, the site will employ

between 2,000 and 3,000 people. The woodland walk is found on the edge of the 50-acre business park, and is already a popular lunch break destination for workers. It is, however, also open to visitors, who can park up and enjoy a stroll through the trees. John Gouldthorp, Wykeland’s asset manager, said: “The latest artworks are a wonderful addition to the woodland trail at Bridgehead. “People who come for walks on the trail will really enjoy seeing the nature-inspired work created by the pupils from All Saints Junior and Hessle High. “The woodland trail is a positive and popular element of the business park and it’s great to see how the children’s creativity is

inspired by wildlife and nature on their doorstep.” With help from up-and-coming artist Louis Dorton, an arts project run over several months saw All Saints pupils make a set of spiral-inspired seating and a colourful spiral “mini-forest”, while Hessle High engineering students created woodpecker sculptures for the trees. Previous projects at Bridgehead include woven willow dens, quirky bird feeders, bird boxes with wings, a colourful insect hotel and a giant dead-hedge nest sculpture with mosaic eggs. The arts activities are supported by Wykeland as part of an extensive and ongoing commitment by the company to involve the community and invest in the futures of school pupils.

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BUSINESS BATTLE FOR SPACE AT THRIVING CENTRE PAGE 8

The latest business news at hull-live.co.uk Artist’s impression of RB’s £105m Science and Innovation Centre

Shortlist for awards announced

JOBS AVAILABLE AS RB’S £105m CENTRE NEARS COMPLETION

‘FINISHING TOUCHES’ BEING PUT ON SCIENCE AND INNOVATION FACILITY By Phil Winter philip.winter@reachplc.com

grabs at RB in Hull, in what R&D site lead Dr Bruce Charlesworth described as “an exciting time” for the company. “The main thing for us has been getting

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THE “finishing touches” are being put on RB’s £105m Science and Innovation Centre as jobs become available to work in the new facility. Construction on the state-of-the-art centre is in its final stages, as the global health company prepares to move in before the end of the year. Almost 40 jobs are currently up for

FINALISTS have been revealed for the 2018 Digital Awards. Judges faced the tough task of whittling down more than 100 entries, but the shortlisted businesses have now been confirmed. Businesses large and small, new and established, entered this year’s awards, and competition to make the shortlist was harder than ever. David Keel, Hull’s Digital Ambassador, said: “The amount of entries the awards has received this year is staggering. “The standard this year has been incredibly high. We have got businesses that have won numerous awards in the past not even make the shortlist this year. “The judges were impressed with the number of young people shining out in the digital industry.” Rising stars Hayden Barton, Jenni Harrison and Matt Wildbore have all been shortlisted for the Young Digital Person of the Year Award. The Digital Awards will be held on September 20 at the Bonus Arena. Ticket information is expected to be released later this week. For all the finalists, visit www.thedigitalawards.net/ digital-awards-nominees

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Jobs available as RB’s new centre nears completion Continued from PAGE 1 the quality right. These are healthcare products that we will be developing in the centre, so it is critical everything is correct,” he said. “In terms of the cough and cold portfolio, we will be working on Strepsils and Gaviscon in the new centre. Other brands include Nurofen, Optrex and Scholl Footcare will also be there. “We are in the final stages, I think it is fair to say, and it is really just about putting the finishing touches on everything before we move in.” The centre will be RB’s largest single investment in the company’s history. Once completed, it will be RB’s biggest healthcare development centre, and will put Hull firmly on the map and at the forefront of science. A total of 35 jobs working in research and development are currently available, with more than 20 being new roles. Successful applicants will get the chance to work in the new centre in Hull, Dr Charlesworth said. “We have already exceeded our recruitment target, which was in the region of 80,” he said. “The important thing to stress about the building is it is an upgrade for RB. “It is like buying a new car. You are not absolutely desperate because you already have a car, but it is still very exciting when you get it.” The new £105m centre will improve efficiency at RB in Hull, and allow the company to conduct testing of products without the risk of stock running short in shops at the same time. “We have got to keep stock of the big products in all the shops, and previously when we have been doing testing there has been the risk of stocking problems,” Dr Charlesworth said. “The centre will also enable us to be more connected to our consumers. They will be able to see, touch and smell products in a way they haven’t been able to before.” Doors on the new centre are expected to open before the end of the year. A group of students at Hull’s Ron Dearing UTC were lucky enough to get a glimpse of the new centre when they visited RB in June. The group helped pitch ideas on RB’s Gaviscon brand, a household name that tackles heartburn. Reckitt & Sons, which merged with German company Benckiser in 1999, was set up by Issac Reckitt in Hull in 1840. The company is a member of the FTSE100, and is listed on the London Stock Exchange.

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Agency helping people with records find work FIRM WILL NO LONGER ASK JOB-SEEKERS TO LIST THEIR CONVICTIONS AT FIRST STAGE By Phil Winter philip.winter@reachplc.com

PEOPLE with criminal convictions in Hull can now apply for jobs without disclosing their record, thanks to a recruitment agency in the city. Prestige Recruitment, based in the city centre, will no longer ask people looking for work to list their convictions at the first stage. It gives people with criminal backgrounds a chance to get their foot in the door with a company without prejudice, but they could still be asked at a later stage. The agency has argued that people with smaller convictions, such as a speeding ticket, should not be forced to disclose it before a company has had chance to meet them. Nigel Stabler, managing director of Prestige, said: “We are delighted to have introduced this initiative across our business. “Removing the barrier of a tick box when applying for a role can make all the difference to a person’s future. “We hope in leading the way with this initiative in these regions, we are helping to widen the talent pool and show forward thinking by playing a part in reducing a person’s chance of reoffending.” There are more than 11 million people with a criminal record in the UK. Prestige Recruitment has signed up to “Ban the Box” – a first in the industry in Hull. Prestige will no longer ask any applicants – whether employed directly by them, or those applying to use the agency’s

work finding services for permanent and temporary roles – about criminal convictions at the initial application stage. Instead, criminal convictions are discussed at the end of the registration process. Any roles with clients that may require disclosure of a criminal record are discussed and agreed with the candidate first; then consultants support the candidate on how to provide a positive disclosure to the client. Mr Stabler said: “As an organisation we recognise the valuable contribution people with convictions can bring to our society and actively encourage people who want to move on from their past mistakes to apply for relevant vacancies with us. “We believe, if someone has been punished by the courts and served their time, why should

they go on being penalised after their sentence has finished?” Some of the country’s biggest businesses have already “banned the box”. Boots has led the way in the retail sector, and has been joined by the Civil Service. Carillion, which this week handed over its final contracts as its liquidation enters the final stage, also banned the box before its turmoil began. Through signing up to Ban the Box and considering whether, when and how to ask about criminal convictions, employers can play a vital role in reducing reoffending while gaining access to a larger and diverse talent pool. Prestige has worked with Dominic Headley and Associates (DHA), leading experts in this area, to develop safe and

inclusive recruitment policies. Dominic Headley, director, said: “We are delighted to have worked with Prestige Recruitment Specialists on their successful journey to Ban the Box both as an employer and recruiter. “We work with employers across many sectors, including the industrial sector, social care and the health sector. “Many of these employers are suffering from chronic skills gaps and need to work with pioneering recruitment agencies that have the expertise to help them to recruit and retain the right person for the job regardless of their background.” Employers large and small are urged to join Ban the Box to help remove barriers to one million jobs across the UK by 2020.

New voice to champion small businesses HUMBER LEP: Small businesses in and around Hull have a new voice in the Humber LEP after it appointed a new member to help with decision-making. Jo Smedley has been appointed as Small Business Champion for the region, and will ensure the needs and interests of small

businesses are taken into account. Ms Smedley, pictured, is the founder of Red Herring Games, and also currently acts as an export champion for the Department of International Trade. Speaking about her new role in the LEP, Ms Smedley said: “I’m really excited to join the

Humber LEP as Small Business Champion. “To be given the chance to put a voice for small businesses at the heart of the LEP is an amazing opportunity. “There is lots of potential for small business growth within our region and I’m looking forward to supporting the LEP’s

connections with the small business community.” Ms Smedley has been an advocate of small businesses in Northern Lincolnshire and the Humber since 2007, when she established her firm Red Herring Games, which supplies murder mystery entertainment inter nationally.

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‘We hope this inspires even more women to seek out a career in the rail industry’

IN BRIEF

Backing for rail plans at airport

Louise Cheeseman, of Hull Trains

NEW FEMALE DRIVERS AT TRAIN FIRM THAT BUCKS TREND By Phil Winter philip.winter@reachplc.com

HULL Trains is smashing through the “glass ceiling” as it bucks national trends for train drivers and staff. Almost a third of drivers for the operator are women, according to new figures, compared to the national average of just 5 per cent. Of the country’s 22 train companies, Hull Trains’ Louise Cheeseman is also the only woman at the helm. She said: “We really value our people and we aim to continually improve the skills of our entire team – encouraging everyone to work towards achieving their personal and professional goals. “We are moving away from the stereotypical view that the rail industry merely creates ‘jobs for the boys’ and we hope that other companies will be inspired to follow our lead and that more people will want to join us.” The news comes as Hull Trains announced it had added two new female drivers to its team. Emma Ramsden and Sarah Goldbourne have joined Hull Trains, and are now set to drive some of the fastest trains on the UK rail network. Research released by the Government this week reveals a significant gender pay gap in the UK. However, UK train operator Hull Trains is one organisation that continues to smash through the “glass ceiling”, by bucking the national trend. For the first time ever, 100 per cent of UK employers that were identified as being in the scope of gender pay gap regulations have published data. Statistics from the Government Equalities Office reveal that 75 per cent of UK companies pay their male staff more on average than their female staff, and 80 per cent have more women in their lowest-paid positions than in their highest.

Ms Cheeseman said: “Emma Ramsden and Sarah Goldbourne join a growing band of female drivers in our team. “They are an inspiration to others and I hope we can encourage more women to seek a career in what has been seen, traditionally, as a male-dominated industry.” Reports have revealed that men hold the majority of executive board positions in most industries, with only 12 per cent of positions held by women in the construction industry. Despite this statistic, 50 per cent of Hull Trains employees are female, with an equal gender split on the executive board. Debbie Birch, head of HR at Hull Trains, said: “It is important to understand the advantages of a diverse workforce overall – management and the executive board should be diverse in both age and gender. “At Hull Trains, we are committed to diversity and the creativity, innovation and entrepreneurial spirit that this engenders.” Hull Trains is currently the country’s smallest train operating company. It employs about 120 people, and helps more than one million customers use its services every year.

TRAVEL: Plans to add a train station at a major Yorkshire airport have been overwhelmingly backed by the public. More than 90 per cent of people asked about the proposals, which would see an East Coast Mainline stop added to Doncaster Sheffield Airport (DSA), said they supported them. The airport is one of the closest to Hull, and it is hoped with a train connection passenger numbers would be more than doubled to 11.8 million by 2050. Dan Jarvis, mayor of the Sheffield City Region, said: “The airport is already seeing success in terms of new routes, rising passenger numbers and an increased demand for cargo facilities. “But there is immense further potential which the draft masterplan sets out a sensible path to deliver. “Seeing this level of public support for it only hardens my desire to do our/my bit to deliver it. “I know that DSA can be as significant on the east of the Pennines as Manchester Airport is on the west.” Hull’s closest airports are Humberside and Doncaster Sheffield. Neither are currently connected by a train service. The consultation into Doncaster Sheffield took place over ten weeks between March and May. The plans also included hopes to 3,000 new homes on the site, along with new retail, hotel and leisure offerings. It also aims to double the terminal size, with more facilities for passengers.

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Business IN BRIEF

A Hull-headquartered financial adviser firm has been bought by a Dubai investor

Firm appoints sales director APPOINTMENTS: Mira Showers has appointed Nigel Breddy as its new sales director. Mr Breddy, pictured, who joined parent company Kohler Mira more than two decades ago, will be responsible for delivering the numbers and growth of the business. He said: “I am thrilled to take on this exciting challenge as I enter the next stage of my career at Kohler Mira. “I have experienced the evolution of the business first hand having seen it grow from strength to strength and I am honoured to be part of the leadership team for the next stage of the journey.� Mira Showers has a site in Melton. Liz Hazeldene, managing director of Mira Showers, said: “Nigel is an excellent choice for this role. He has played a central part in our marketing success and has consistently proved himself, achieving great results in the process.�

Financial firm bought out by Dubai investor DEAL CONFIRMED FOR UNDISCLOSED SUM By Phil Winter philip.winter@reachplc.com

A HULL-headquartered financial adviser firm has been bought by a Dubai investor for an undisclosed sum. Cheshire Trafford, which has more than 700 clients across the country, was acquired by Argentum 47, in a deal which was confirmed earlier this month. The firm was founded in Hull in 1976, and has almost ÂŁ30m of funds under administration. Argentum 47’s CEO said he hoped the purchase would “kick-start the growthâ€? of Cheshire Trafford. Peter Smith said: “Cheshire Trafford has a loyal and long-term generational client bank with around $39m on its books. “This acquisition will now kick-start our growth program with the next targeted acquisition bringing a further $52m of funds under administration, also being driven towards its conclusion. “Over the course of the next 12 months we will look to maximise the value within Cheshire Trafford, increase the total funds under administration, increase the annual revenue, and extend and enhance the service to the clients with new products and offerings.â€?

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This acquisition significantly increases reach in the UK by putting us within the zone recently deemed as ‘The UK Northern Powerhouse’ Peter Smith

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Cheshire Trafford was founded by Rod Leonard in the 1970s. Its headquarters are in Lelley, Holderness. The company offers a range of investment, tax, life assurance and pension services. Argentum 47 has offices in Dubai and the UK, and works with companies around the world to help them increase in value and potential. Mr Smith said: “This acquisition significantly increases reach in the UK by putting us within the zone recently deemed as ‘The UK Northern Powerhouse’ by the British Gover nment. “The Northern part of the United Kingdom is destined for significant growth and governmental support over the coming years in particular for growing and expanding businesses. “The Hull city region is one of the six major focus locations for the Northern Powerhouse development. This growth will offer many potential opportunities for Cheshire Trafford and for our existing capital market business model. “It’s a very nice acquisition and super subsidiary for our company.� Financial details of the deal to buy Cheshire Trafford have not been revealed by either party. Argentum 47 was formerly known as Global Equity International. The group also specialises in retail and corporate financial services, as well as human resources.

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T: 0113 238 2900 E: info@ernest-wilson.co.uk W: ernest-wilson.co.uk The Business Centre, Deanhurst Park, Gelderd Road, Gildersome, Leeds, West Yorkshire, LS27 7LG TRIED AND TRUSTED SINCE 1956

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Firm marking 15th birthday CELEBRATION: An East Yorkshire company that helps businesses reduce the risk of food contamination has celebrated its 15th birthday. Detectamet, based in Pocklington, has outgrown three premises since it was founded, and has even expanded to the US. The company helps food manufacturers and pharmaceutical businesses to reduce the risk of contamination by producing and distributing more than 350 products made from metal detectable and X-ray visible plastics. Sean Smith, Detectamet’s chairman, said: “When the company was launched from our 3sq m East Yorkshire office I could not have imagined that I would eventually be needing premises of 3000sq m in the UK and 1300sq m in the US. “Our staff have found it very useful to learn from each other’s expertise, and short exchange trips have occurred with some of our UK staff making their way to the Richmond office to offer help and advice and their US counterparts come over to the UK to offer their unique experience.” In 2015, Detectamet Inc opened in the US near the city of Richmond, Virginia. From its offices and large warehouse, it services all North and South America with the full range of products made and supplied from Pocklington. The joint company’s global turnover exceeded £6m this year, with more than 40 people employed. The company now plans to open more offices in other countries that have a desire to improve food safety.

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‘I’ve changed how specialist tuition sector does things to benefit pupils’ DIVERSE LEARNERS FOUNDER TALKS ABOUT HER JOURNEY By Phil Winter

Kerry Pace, founder of Diverse Learners

philip.winter@trinitymirror.com

KERRY Pace founded Diverse Learners in 2011. The company comprises of a small team of disability specialists and healthcare practitioners, who provide specialist tuition and mentoring for people with a range of conditions. Clients include those with dyslexia, dyspraxia, ADD/ADHD, long-term health conditions and mental health issues. Kerry is also a member of business group For Entrepreneurs Only, and spoke to the Hull Daily Mail about her career and jour ney.

Why did you decide to start your own business? I fell into being self-employed and never planned to have my own business. I was working part-time at the University of Hull as a specialist study skills tutor, supporting students who had dyslexia or dyspraxia. My husband had just completed his nursing course and was looking for a job, and we needed to find a way to gain extra income. I thought I might offer dyslexia tuition via Skype on my days and evenings off, but wasn’t sure how to go about it, so asked a friend. A stranger overheard us and they suggested using Facebook to find clients. We set up the Facebook page there and then sitting in a field, in a tent, at a festival, and it evolved from there. What are the main differences between running a business and working in a nine to five job? A good thing about running my own business is that it offers me flexibility to work how and when I

“

We set up the Facebook page there and then sitting in a field, in a tent, at a festival, and it evolved from there Kerry Pace

need to in a way that suits me and my family, for example seeing clients in the evenings until 10pm at night. Also, it enables me to manage my own disability, so I often work from bed in the mornings to conserve my energy. A negative aspect is that sometimes I feel like my identity is interchangeable with Diverse Learners, and also I always think you are on duty as you are always thinking about your business. What challenges have you

had to overcome to succeed? Being an innovator in the sector – delivering dyslexia and dyspraxia study skills support via Skype – and at times it has been really tough and I have had a lot of criticism, bullying and abusive comments over the years. When I first started Diverse Learners eight years ago there was a large percentage of the specialist education sector that was against tutoring this way. It is now a widely accepted method of providing support across the sector. I have changed the way

the sector does things for the benefit of students. What is your vision for the future of your business? To develop the training, workshops and consultancy side of the business, working with more NHS trusts, nursing and national organisations on projects to change negative attitudes to healthcare staff who have dyslexia and dyspraxia. What advice would you give to someone who is starting their own business? Get all your systems and processes in place as soon as you can – it isn’t the fun or exciting bit, but it does makes a huge difference and enables you to plan and make informed decisions. The FEO Next Steps programme and their mentoring has helped me to put systems and processes into my business to help it function better. What’s your involvement with FEO? I have participated in the Next Steps programme. I’ve been involved in their FEO TV group and been an “audience” when they were filmed. I have supported the FEO Ignition programme and enjoyed sharing my experiences with start-up businesses.

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YOURMONEY M ONEY YOUR POUND NOTES

REASONS FOR BANKRUPTCY LIVING beyond your means, a relationship breakdown or a reduction in income, were common reasons given for people in England and Wales going bankrupt between the second quarter of 2014 and first quarter of 2018, according to Insolvency Service data, which looked at debtor bankruptcy applications. Illness or an accident, failure of a new venture and gambling were also among the reasons given. GIRLS ‘NOW GET MORE POCKET MONEY ON AVERAGE THAN BOYS’ GIRLS typically receive more pocket money than boys, reversing a gender gap which has been seen for over a decade, the new Halifax Pocket Money survey has found. On average, girls receive £7.09 a week, according to the report, while boys typically receive 18p per week less – £6.91. It’s the first time since 2006 that the report’s found girls are receiving more pocket money than boys. FIRST TIME BUYERS ‘DRIVING HOUSING MARKET’ THE proportion of first-time buyers snapping up homes has overtaken the number of existing home-owners moving house for the first time since 1995, analysis has found. Across the UK, there were 170,000 home-movers in the first half of 2018, compared with 175,500 first-time buyers, according to the Lloyds Bank Homemover Review, which only looked at properties bought with a mortgage. It was the first six-month period when the proportion of first-time buyers had been higher than home-movers since the first half of 1995. RETIREES MAKE FACE A SHOCK TAX BIL IF THEY WITHDRAW LUMP SUMS ONE in 10 people retiring this year expect to withdraw their entire pension savings pot as a single lump sum, a survey has found. This could cause a shock tax bill for some, according to Prudential, which made the findings. The pension freedoms introduced in 2015, give over-55s with defined contribution (DC) savings pots a wider range of choices over how they use their money, including being able to withdraw all of it, some of it, or leave it invested. Generally, the first 25% of money taken out is tax-free and the remainder is subject to tax.

Want to build up your pension for those post-work years? Expert advice could help, writes V ICKY SHAW

Y

OU may be carefully putting some cash aside for your retirement, but how confident are you that the pot you’re building will give you the sort of lifestyle you want? A survey has found four in five (80%) people do not feel confident that they’re putting enough aside for later life. This equates to some 30.4 million working-age people across the UK who risk not being able to afford the lifestyle they want in later life, according to the report from the Pensions and Lifetime Savings Association (PLSA; plsa.co.uk). Of course, people’s ideas about how they’d like to spend their retirement may differ; you may want to get help from bodies like Pension Wise, or perhaps seek independent financial advice. Meanwhile, here are some general tips from Nigel Peaple, director of policy and research at the PLSA, to help with retirement planning... ■■ DO consider enrolling in your workplace pension, if you are eligible and have not done so already. One of the main benefits of a workplace pension is that your employer has to pay in too. Over a third (36%) of people we surveyed said their employer matches their pension contribution, and a quarter (26%) have an employer who pays in more than they do. ■■ DON’T think that it is too late to start saving. If you haven’t been paying into a pension previously, and you think that there is no point starting now, don’t be discouraged. The added benefit of your employer’s contributions, the tax breaks you get from the Government, and investment growth all mean that your money will go further than you think. ■■ DO make use of the support available when you approach retirement. Pension Wise is a free Government guidance service offered to people aged over 50, to help them understand the different options available at retirement. ■■ DON’T assume that the amount you are saving into a workplace pension is enough. The minimum workplace pension contribution WEDDING season’s in full swing. But problems with professional photographs, DJs hitting a sour note, venues not being up to scratch and even issues with wedding dresses and bridesmaids’ outfits, can dampen the enjoyment of the big day, a survey from Which? has found. KNOW YOUR RIGHTS Which? says while such issues can be distressing, under the Consumer Rights Act, you are entitled to expect the services you have contracted on your

Consider independent financial advice when looking into your pension

Top tips for a tidy pension p ot... level is currently 5%, increasing to 8% next year, and half (51%) of people surveyed wrongly think this minimum is the “recommended amount”. ■■ DO consider whether you could be saving more for your retirement. A third (34%) of people said they could afford to save more towards their pension – increasing to 42% of millennials. While not everyone will be able to afford to, if you can put more into a workplace pension, it’s possible you could also benefit from higher contributions from your employer. ■■ DON’T ignore your annual statement from your pension provider. It’s important to read your statements and consider whether

you need to take any action as a result. For example, paying more into your pension, updating your expected retirement age, or consolidating different pension pots into one with lower charges. ■■ DO consider regulated financial advice. An independent financial adviser could help you get the right products to suit your needs and help your money go further. ■■ DON’T be afraid to ask questions. If you have any questions about your pension pot, such as charges or your investments, your scheme provider will be able to help. The Pensions Advisory Service can also offer free, independent information and guidance on pension matters.

■■ DO spend time thinking about how you want to access your money in the lead up to retirement. Only a third (31%) are confident they understand all the options available. Deciding what to do with pension savings is a very complex decision and sometimes you only have one chance to get it right, so it’s important to dedicate some time to retirement planning. ■■ DON’T fall into a scammer’s trap. Be wary if a company approaches you out of the blue – whether over the phone, on email, or in person – and if they make claims of high returns with low risk, or tax loopholes. Remember, if it sounds too good to be true, it usually is.

How to get your money back when a wedding goes wrong wedding day are delivered with reasonable care and attention. AND ENSURE YOU’RE INSURED Adam French, Which? consumer rights editor, says: “Your wedding day is supposed to be one of the best days of your life, but no matter how diligent your planning, we’ve found that unfortunately, things can go wrong. As soon as you’ve confirmed the date and venue

for your ceremony, one of the first things on your shopping list should be wedding insurance – just in case,” he adds. WHAT TO DO IF YOU’RE LET DOWN You could consider taking the following three steps: 1. Complain to the provider there and then. They might resolve the issue on the spot. 2. Write a letter of complaint as soon as possible after the

event, spelling out the issues and outlining your request for a refund and compensation if applicable. Which? has a template letter which could help (which.co.uk/weddingserviceproblems). 3. For those failing to reach an agreement, the small claims court may be an option. Remember to keep hold of as much evidence to support your claim as possible.

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Business IN BRIEF

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Businesses battling for space at thriving centre ARRIVAL OF NEW FIRMS SEES OFFICE DEVELOPMENT FILLED By Phil Winter

John Gouldthorp, of Wykeland Group, right, with Phillip Trevarrow, of Ashley Phillips

philip.winter@reachplc.com

ABP cart-racing team raises cash FUNDRAISER: A team of cart racers from ABP Hull raised £1,400 for the Hull and East Yorkshire Children’s University when they competed at the Humber Bridge Soapbox Derby. The aptly named “Hi-Viz” crew were awarded Best Corporate Team and overall second place with a time of 35.262 seconds, at the annual event near the Humber Bridge. With the help of Drury Engineering, they built the cart from scratch and already have plans in place for next year’s event, to improve on their hard-fought second place. Glenn Silburn, ABP maintenance manager, led the build and supported the team on the day. He said: “Not only did we have fantastic fun, but, more importantly, we are enabling local children to be inspired by experiences they might not necessarily have had the chance to take part in. “We’re already looking forward to next year’s event and to raising even more funds for local charitable causes.”

Firm wins award AWARDS: A Hessle-based financial planning consultant has won a prestigious national award. Informed Financial Planning was named UK Advisor Firm of the Year 2018 at a glittering awards night in London. The company has won multiple regional awards in recent years, but has now added an impressive national accolade to its tally. Kevin Ferriby, managing director, said: “This award not only confirms what we have achieved as a business, but also sets us aside from our competition. “It tells our clients that they are in safe hands with us, knowing they can rest easy while we take care of their finances. “It also shows those who are considering our services that we mean what we say when telling them we’re their best option.” Informed Financial Planning has been running since 2004. It helps people manage their finances, plan for retirement, and make the most of their money both now and in the future. Competing against shortlisted adviser firms from across the country, the judges agreed that Informed Financial Planning deserved the title most due to its friendly and approachable manner, a genuine interest in client outcomes through no-obligation meetings and multiple review sessions, and driving forward standards through seminars and training events.

THE business “buzz” at a thriving Beverley shopping centre is louder than ever as companies battle to get a piece of the action. The arrival of two new businesses at Flemingate has seen the final spaces at office development Armstrong House filled. Financial advisor Ashley Phillips and software developer Garage Data Systems have joined the array of businesses, cafés, restaurants and shops on the site, which is going from strength to strength. Phillip Trevarrow, director and principal financial adviser at Ashley Phillips, said the move would help the business to grow. He said: “We wanted to be in a modern environment with a bigger office space to enable us to grow and Flemingate fits the bill for our business. “We’re right in the centre of where it’s all happening – we have facilities all around us and there is easy parking for our clients and staff. “There’s a buzz around Flemingate. We’re above Starbucks, opposite Costa Coffee and there are restaurants and the cinema, so it’s a hive of activity. It’s a very fresh and vibrant area.” The Flemingate development is Beverley’s largest-ever regeneration scheme, and includes big-name brands such as Debenhams and H&M as well as being home to the East Riding College campus, an 80-bed

Premier Inn hotel and a six-screen digital cinema. Three years have passed since the £125m shopping centre opened its doors, on the site of a former chemical works. Since then, spaces have become increasingly short, as Flemingate continues to gather momentum.

Ashley Phillips is joined in Armstrong House by Garage Data Systems, a software company which has its roots firmly planted in Beverley. John Gouldthorp, asset manager at Wykeland Group, which led the Flemingate regeneration, said: “Armstrong House brings an important element to the mix

“

There’s a buzz around Flemingate. It’s a very fresh and vibrant area Phillip Trevarrow

John Gouldthorp, of Wykeland Group, centre, with Ashley Phillips members, from left, Tracey, Phillip, Ashley and Lauren Trevarrow

of uses at Flemingate and has introduced much-needed highquality, modern and fit-forpurpose office accommodation to Beverley. “We’re delighted to welcome Ashley Phillips and Garage Data Systems to Armstrong House and that the building is now fully let to forward-looking local businesses.” The pair of businesses join the likes of international toy and games manufacturer Deluxebase and traffic engineering and highway design specialists Local Transport Projects in the building. Hull-based Wykeland is now conducting a refurbishment of Minster House, which is adjacent to Flemingate centre. Once completed, the building will provide extensive office accommodation over three floors, in a wide range of suites from single rooms to full floors. ■ To enquire about this space, email John Gouldthorp at jcg@ wykeland.co.uk

Poultry firm’s products praised at awards AWARDS: An East Yorkshire poultry business has seen a trio of its products praised at one of the country’s biggest food awards. Soanes Poultry, based at Middleton-on-theWolds, received accolades at The Great Taste Awards for its chicken fillets, chicken supreme and Christmas

cockerel crown after judges undertook rounds of blind taste-testing. The awards this year saw more than 12,000 entries, with products judged by 500 industry experts, including top chefs and fine-food retailers. Nigel Upson, pictured, general manager at Soanes Poultry, said:

“We are overjoyed to have added to our string of stars from Great Taste as, not only is it a validation of our quality by industry professionals, but they represent an assurance to the customer that the product tastes exceptional. “We put huge amounts of effort into rearing the

birds for excellent taste and these accolades make their hard work even more worthwhile.” Soanes Poultry is a family-owned business that has been rearing and preparing chicken for more than 70 years. It employs almost 100 people and rears five million chickens a year on its Yorkshire farms.

Wednesday August 15 2018

FOOD FINANCE: THE TASTE OF THINGS TO COME PAGE 2

THE APPRENTICE WITH AN EYE ON POLICE FORCE

ENTREPRENEURIAL INSIGHT FROM BUSINESS LEADER

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The latest business news at hull-live.co.uk

Shaun Boanas said it was ‘a no-brainer’ for the electrical business to become the main sponsor of the Bonus Arena Pictures: Peter Harbour

‘Zero-coal’ energy now even closer

BONUS BOSS PROUD TO SPONSOR ARENA FAMILY BUSINESS SAYS NAMING DEAL WAS A ‘NO-BRAINER’ By Phil Winter philip.winter@reachplc.com

“a no-brainer” for the electrical business to become the main sponsor of the Bonus Arena.

He admitted the company had “put all its eggs in one basket” by investing what he described as “a very substantial amount of money” behind the venue, as one of the city’s best-known businesses continues its

long history of sponsorship in Hull. Mr Boanas said: “This is where Bonus was born all those years ago in 1962.

Continued on PAGE 2

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STANDING a stone’s throw away from where his family’s business began in 1962, the CEO of Bonus Group said he was “proud” to be sponsoring Hull’s flagship arena. Shaun Boanas said it was

ENERGY: Coal supplied less than 1 per cent of the country’s electricity for the first time in history in June. A new energy report, commissioned by Drax, also revealed that for 12 days in the month, no fossil fuels contributed to providing electricity across Britain. The news comes as the country, led regionally by Drax, continues to edge closer to coal extinction. A statement in the report said: “Britain is racking up more ‘zero-coal’ hours than ever before. No coal power stations were running for 812 hours during quarter two. There were as many coal-free hours this quarter as in the whole of 2016 and 2017 combined. Why is this small amount still needed – could Britain run with no coal over the summer?” Drax, based between Goole and Selby, is currently making the conversion from traditional coal power production to biomass. The report also revealed in the second quarter of the year, from April to the end of June, coal power fell by 12.9 per cent from the same period in 2017. In the same time, wind power increased by 20 per cent, solar power rose by 13.1 per cent, and hydro power increased by 1.1 per cent.

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Yum! shows benefits of foodie investment 30,000 VISITORS SAMPLE SNACKS IN QUEENS GARDENS

Jon Collins, owner of Cocoa Chocolatier and Bakery in Humber Street

By Phil Winter philip.winter@reachplc.com

Sparking new city opportunity Continued from PAGE 1 “We have done a lot in the past with sponsorships. We have worked with Hull City and another arena in the city, and when this opportunity came up it really was a no-brainer for us. “It is a privilege to be involved. It is obviously a substantial amount of money we have put behind it, but to be involved in something as big as this is an honour.” Speaking shortly after the Bonus Arena sign was fitted onto the side of the new venue, Mr Boanas appeared humbled by the moment. The Bonus Group has previously sponsored what is now the Airco Arena, and has been running in the city for more than 50 years. Founded by Eric Boanas in 1962, the company started out as an independent electrical wholesaler with a base in Mytongate. Fast forward to today, and the company’s name welcomes people travelling into the city on Castle Street.

“

It is an exciting time for both Bonus and for Hull. The ball is now rolling Shaun Boanas

“It is nice that a family local business can be involved in something with such magnitude, as opposed to a national business,” Mr Boanas said. “Looking up and seeing our name on the side of the arena, we could not be prouder. “It is an exciting time for both Bonus and for Hull. The ball is now rolling.” The Bonus Arena is preparing to welcome Van Morrison on August 30, in what will be the first major event to be held at the new venue. Other names confirmed for this year include George Ezra, Jack White and Rick Astley. Paul Savage, head of entertainment, sales and marketing at the arena, said: “It is a pleasure to have Bonus on board. “The impact of the venue will bring something different to the city. We will have 3,500 people coming on a regular basis who may not have been visiting Hull before. “Now it is about getting people in the building. It is one thing to have the space ready, but now the important thing is to get it filled up.”

AROUND 30,000 people descended on Hull’s Yum! Festival at the weekend as new food businesses lined up alongside familiar faces to showcase their products. The three-day food festival in and around Queens Gardens provided a perfect platform for the city and region’s food companies to put themselves in the spotlight. Among the stalls was Jon Collins, owner of Cocoa Chocolatier and Bakery in Humber Street, who has been involved with Yum! since its debut year. His neighbour for the festival was Emma Kinton, of Hotham’s Gin School and Distillery, which was launched just a month ago. Mr Collins said: “It’s been really busy, with quite a few more people than we saw last year. We’ve seen a lot of new stalls and new faces and there’s much more variety than in previous years. “I’ve been here every year and it’s a big event for us, along with the Hull Street Food Nights and the Hull Trinity Farmers’ Market. “It’s something we want to do more of, so we’ve just bought a bespoke van, which will enable us to go to out-of-town events as well.” Yum! Festival, which has become a major event in Hull’s calendar since it first launched back in 2011, is believed to have attracted around 30,000 people this year. It’s Saturday offering was bolstered by the city hosting Absolutely Cultured’s Dominoes event, as crowds filled the streets to watch 12,000 blocks cascade their way around Hull. Ms Kinton co-funded Hotham’s

Gin School and Distillery with Simon Pownall just a month ago. Speaking about their debut at the festival, she said: “We only opened a month ago, so this was our first time at Yum! and business there was really good. We had to re-stock several times and we took the opportunity to let people know where we are and what we do. “We put a lot of effort into getting to know people, starting with our neighbours in the arcade, because we wanted to make it clear to them that we are not running a bar – we’re making gin and helping our customers make it as well.

“It was our neighbours who put us in touch with HullBID, and getting involved has been fantastic for our business.” Kathryn Shillito, HullBID city centre manager, said the response from the public and the 80-plus businesses justified the decision to expand Yum! over three days. She said: “The Yum! Festival is hugely popular in its own right and, with so much more going on including the dominoes and the HullBID Beauty Box event, it made sense for us to spread things over three days rather than try to cram everything into two days. “The feedback after our eighth

annual event has again been very positive from all involved. Many of the vendors reported that they had to re-stock several times a day after selling out. Jon’s experience is evidence of the longer-term benefits of Yum! and our other fantastic food events. On the strength of his success he’s now growing his business. “Hotham’s Gin School and Distillery is an example of a small business starting out and they were really upbeat. Not only did they sell a lot of gin, but they also raised awareness of their unique, fun business and I have every confidence that they’ll do well.”

‘Ratings changes hide increase in charges’ RATINGS: Changes to the procedure for contesting business rates have been dismissed as inadequate by an expert who says the new system is no more than a hidden rates increase. Adrian Smith, pictured, founder of Adrian Smith Rating,

said the low numbers of businesses embarking on the check, challenge, appeal process for business rates is an indication that they find it too complicated. He said: “The result is that people decide it is not worth the trouble of going through the process themselves or

the expense of appointing an agent. They end up paying more money to the Government, and it’s basically a hidden rates increase.” A report by business rates specialist Colliers International, which has offices throughout the UK, shows there are 1.85

million non-domestic properties on the rating list. Current figures show there are more than 130,000 appeals outstanding from the list that was introduced in 2010, yet the VOA says only 23,770 checks were registered under the new system by the end of March this year.

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Business Jack Burton

No pain, no gain in the crowded gym market PREMIUM GYMNASIUM OWNER REFLECTS ON FALL OF RISE By Phil Winter philip.winter@reachplc.com

THE demise of Rise Gym, which opened its doors in Hull’s flagship K2 building just six months ago, shows just how competitive the gym sector is. The days of gyms being in back streets and dark alleyways are long gone. The city has, in recent years, seen an influx of purpose-built and city centre facilities, all battling to get a slice of the pie. But in a time when gyms are closing their doors just half a year after opening, and rivals are all fighting to offer the best deals to customers, the need to stand out is greater than ever. Fit24 in St Stephen’s has been in Hull for eight years. Its owner, Jack Burton, said going against the grain in the current gym industry has helped him grow a successful business. He said: “One of the biggest things I would say is we don’t undervalue a membership, just for the sake of getting new people through the door. “People with us see a constant. We have actually increased the cost of the membership slightly over the years, and it keeps away people who just want a cheap deal. “It keeps us apart from the budget gyms. Our membership is higher than a lot of places, which claim to offer really good deals, but for the extra money we replace our equipment regularly so you are always working with new gear. “On top of that, we are open 24/7. People can come whenever they want. We offer a full membership experience, not just somewhere you walk in, exercise, and then leave.” Hull city centre has become a hotbed of gyms. From Fit24 and Planet Gym to Nuffield Health, it has become a congested industry, and some have already bitten the bullet.

IN BRIEF

£500m assets change hands PROPERTY: More than £500m of commercial property assets changed hands across Yorkshire and the Humber in the second quarter of 2018, as the regional market grew at a faster rate than the wider Northern Powerhouse. A new report released by Lambert Smith Hampton revealed the region saw more than 40 deals completed during the period – up three per cent year-on-year. The office market was the star performer across Yorkshire, accounting for 45 per cent of activity. Across the Northern Powerhouse region, £1.27bn of assets changed hands in the second quarter, down 18 per cent from the previous quarter, but up year-on-year. Luke Symonds, pictured, of Lambert Smith Hampton, said: “We were optimistic that the flying start to the year for Yorkshire’s commercial property investment market would continue and these figures show it has been another impressive quarter with some excellent headline deals. “The volume of £523m across Yorkshire and the Humber was the highest since Q3 2015. To put this into context, it outperformed all UK regions aside from the South East, West Midlands and Scotland.”

Young jobseekers

Gym 24/7 shut its doors in Princes Quay in early 2017, and Rise Gym has now become the latest casualty. Mr Burton said the mistakes were easy to make. He said: “When you open up in this industry, if you don’t want to be different and want to be cheap, then you really are shooting yourself in the foot. “It is easy to attract the wrong sort of people, who will not respect the gym and equipment, and are more likely to default on payments. “A lot of gyms can also be quite faceless. The staff here are all friendly and approach-

able, and we have people who come in and are having problems either at work or at home, and want to talk to someone.” Mr Burton revealed plans to set up a training academy in Hull, where people could be taught how to plan their own gym sessions and health programmes, rather than spending more money on a personal trainer. He said as long as the business was moving forwards, he was confident Fit24 had an edge on rivals in Hull. “We probably have more overheads here than any other gym in Hull does,” he said. “It is swings and roundabouts. We have a great location, and are in the best place to be in Hull. It’s working for us.”

EMPLOYMENT: There are more than 1,200 young people in Hull currently searching for work in the city, according to figures released by the Department for Work and Pensions. A total of 1,255 18-24-year-olds are either claiming Job Seeker’s Allowance or Universal Credit – down 150 on the same month last year. In total, 6,170 people in Hull are looking for work. The figures, which cover the month of July, were released by the DWP on Tuesday afternoon. In the East Riding, 565 18-24-year-olds were recorded as looking for work – 30 fewer than 12 months ago. The numbers, however, make positive reading when compared to the jobs situation in Hull and across East Yorkshire back in 2010. 3,700 young people were hunting for jobs eight years ago, showing a marked improvement in career opportunities.

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MAI-E01- S3

Business IN BRIEF

Law firm ranked ANDREW Jackson Solicitors LLP’s private client team has once again been ranked in the top tier by a leading industry guide for law firms. In Chambers & Partners’ annual guide, published last month, Andrew Jackson was one of only three firms to be recognised in the top bracket in Hull, York and across the region. Private client partner Kevin Webster was also recognised as a ‘leading individual’ with one source describing him as ‘highly reputable’. Mark Pearson-Kendall, pictured, managing partner at Andrew Jackson, said: “These results really matter to our team, as they provide us with important feedback from our clients that we are consistently delivering what they need. “Chambers’ High Net Worth guide is an important industry benchmark of quality against which we can measure how we’re performing, so we are delighted to receive this recognition. “The publication of the guide follows an exciting year which has seen our private client practice strengthened with the appointments of five new team members, underlining our commitment to the provision of timely legal advice built around our clients’ individual needs.”

Petrol station up for an award A PETROL station near Beverley has been shortlisted for a prestigious national award. Leven Services, the Gulf-branded station in Leven Road, is in the running for the Best Northern England Forecourt at the Forecourt Trader of the Year Awards. The petrol station will find out whether it has won the award at a glittering award night in London on September 13. Richard Billington, retail director of Certas Energy, the largest supplier to independent fuel retailers in Britain, has congratulated the site on its nomination. “This recognition is testament to the hard work undertaken on a daily basis by Roger Perry and the team at Leven Services as they look to deliver the very best standards of customer service. “With such strong competition, it is a fantastic achievement to be nominated and we are proud that Leven Services is part of the Gulf network,” he said. Judges picking finalists looked at factors including appearance, facilities, cleanliness, staff interaction, friendliness and presentation.

Hobson & Porter managing director, Richard Hunter. Below, Woodford Leisure Centre

£33m turnover reported at city construction firm NEWS COMES AMID ‘STRONG COMPETITION’ FROM RIVALS By Phil Winter philip.winter@reachplc.com

CONSTRUCTION firm Hobson & Porter reported a £33.3m turnover for the last financial year, amid “strong competition from both local and national” rivals. The company, based in Malmo Road in the Sutton Fields Industrial Estate, also recorded profits of more than £450,000, despite a number of projects the firm is working on being delayed. Hobson & Porter is now well-positioned for growth moving forwards, with an order book of £30m in place. The company said in its annual report, released last month: “At the year end the company’s forward order book stood at £30m, backed by a strong, targeted pipeline of both negotiated and competitively tendered future opportunities. “A national or regional downturn in construction activity remains a risk, while competition remains strong from both local and national competitors. The company remains cash positive, financially independent and has no debt to service.”

In its previous financial report, which covered the period from October 2016 to the end of March 2017, Hobson & Porter recovered a turnover of £15.7m, with profits of £261,000. Hobson & Porter was founded back in 1971, and moved to its current base in east Hull in 1997. The construction company has been involved in some major projects in and around Hull in recent years. Notably, it was awarded a multi-million

pound contract to renovate the Woodford Leisure Centre in Holderness Road. Other key projects in the region include the construction of a new depot for DPD Distribution at the Ozone Business Park in Howden, near Goole, and work on Smith & Nephew’s flagship Healthcare House in Hull. The company was also at the forefront of the redevelopment of Wyke College. Gross profit at Hobson & Porter stood at £4.2m at the end of the 2017/18 financial year – significantly higher than the £1.9m figure previously recorded by the company. “The company has recorded profits of £454,190 despite several project commencement delays, which have pushed anticipated revenues into the current financial year,” the company said. “The delays have, however, given the company a strong start to the financial year. The company continues to invest in the development of its office and site-based staff to improve their key skills.” Hobson & Porter currently employs around 120 people. It has delivered more than 10,000 projects, and also has an office in Lincoln.

Hessle software developer eyes US market expansion IT: A Hessle-based software company is stepping up investment in the States after seeing the value of its business with leading US brands soar by 30 per cent. Reflex Data, in Henry Boot Way, has made a name for itself in America, and has done £1.5m of business in the

past two years. The developer of software for the textiles industry is making additional resources available, including appointing an agent and running a New York office, to achieve further growth. It has seen great success with its Mertex

software, which has become the standard for leading UK manufacturers. Stuart Beet, vice president of sales and marketing, said: “We had a head-start, because of the well-known American brands that already use our software.

“There was plenty of interest in Mertex’s potential to be transformative for businesses looking for complete fabric management and control.” Reflex’s US business hit the £1m mark as a result of deals struck with New York brands Carnegie,

Swavelle Mill Creek, Pollack Associates and Arc-Com. It is confident about making further gains after an encouraging first appearance at the American industry’s biggest trade show, the International Textile Alliance Showtime Market in June.

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BIG INTERVIEW

IN BRIEF

Apprentice finds a new route into police force

Law firm helps military charity LEGAL: Wilkin Chapman solicitors has raised hundreds of pounds for a charity that supports soldiers, veterans and their families. A fundraiser held at the end of June raised a total of ÂŁ600 for ABF The Soldiers’ Charity. Wilkin Chapman has close links with the military and staff decided they wanted to show their support to the Armed Forces. James Marsden, head of the firm’s military sector, said: “Across our region there is a proud military history, which extends to the present day and it is important that today’s generation, and those in the future, understand the sacrifices that have been made, and will be made, by those who serve in our Armed Forces.â€?

18-YEAR-OLD PLANS TO CONTINUE WORK WITH POLICE FOLLOWING A YEAR-LONG APPRENTICESHIP By Phil Winter

18-year-old Rebecca Suddaby had a one-year administration apprenticeshipat the Office of the Police and Crime Commissioner

philip.winter@reachplc.com

THE National Apprenticeship Scheme is a fantastic way to get a foothold into a rewarding career. For 18-year-old Rebecca Suddaby, a one-year administration apprenticeship at the Office of the Police and Crime Commissioner (PCC) for Humberside proved to be a stepping stone to achieving her dream of becoming a police officer. We met up with Rebecca to hear her story, and to find out how apprenticeships can help kick-start a career. “I was in Year 13 at school, the second year of sixth form, initially with a plan to do a history degree and go into teaching, but the idea of being sat in a classroom every working day began to lose its appeal,� Rebecca said. “My mum suggested looking into an apprenticeship, because it would give me the chance to try an area of work without leaping into it fully. “To me, it felt like the natural next step after education into the world of work. It really appealed to me, because it would allow me to keep on learning with support, but I’d also be working and earning a wage.� Rebecca’s heart had always been set on working with the law. She revealed a long-standing interest in applying to become a police officer, but, at the time, was under 18. Starting her apprenticeship with the Humberside PCC only strengthened her aspirations to pursue a career in policing, and it proved to be an invaluable career step. Rebecca is preparing to join Humberside Police as a student police officer in November. “I must confess, I didn’t know too much about the work of the PCC. I researched online and found out the basics, but since coming to work here I’ve learned so much more and the PCC has a very wide and varied role,� she said. “It really brought home to me what it means to work as part of a team. I’ve been able to visit many parts of Humberside Police and find out more about the different roles of police officers and staff. “My favourite was the dog section to see how the police dogs are trained. I’ve been

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into prisons and courtrooms, I’ve been out with the roads policing team and so much more, it’s been a really full year.� Rebecca said working as an apprentice with the PCC had provided her with the experiences to help secure a place within Humberside Police. She said her role had seen her work with a range of different agencies, which would help provide the right support to the victims of crime when she begins life as a police officer. When asked what she would say to people considering an apprenticeship, Rebecca said: “Just do it. When I was a student I had a part-time job in a pub and one of my friends still works there. I’ve recommended apprenticeships to her, because, in my opinion, you get more experience from being in a workplace environment than being in a classroom and at school we were encouraged to go on to university, which isn’t for everyone. I’d recommend an apprenticeship to anyone, I’ve loved my job here.�

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6 Wednesday August 15 2018

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MY BUSINESS STORY

IN BRIEF

Young accountant completes training FINANCE: The team at a Hull-based chartered accountants is celebrating after a member of the team completed his studies to become ACCA qualified. Jack Lewis, pictured left, 25, of Hull, started his accountancy career at cbaSadofskys in 2014 following A levels at Wilberforce College and a BSc (Hons) in accounting at the University of Hull. Ricky Field, director at cbaSadofskys, said: “At cbaSadofskys we are committed to developing our team and supporting everyone through their exams, to qualify as far as they want to. “We are proud to employ committed individuals who always strive to further develop their skills and knowledge and we are all very pleased for Jack, who has completed his exams to become ACCA qualified. “He has worked diligently throughout his studies while continuing to work full-time and, now, we are excited to see his career further unfold.” cbaSadofskys offers traditional auditing, accounting and tax services, alongside giving advice on how to improve and develop a business. Mr Lewis said: “I have valued the support received from cbaSadofskys throughout my training and I look forward to providing value to our clients, across a vast range of businesses and organisations around Hull and East Yorkshire. I feel very proud to have qualified and I’m happy that I am now moving on to the next stage in my career, with no more exams.” cbaSadofskys is based in Wright Street, Hull. The firm works with businesses of all sizes, from start-ups and SMEs right up to multi-million-pound trading entities.

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Respect yourself as a business owner and value your time and expertise. If you undervalue yourself, your clients will too Chris Goodman

From ‘cautious’ start to confident business BEVERLEY ENTREPRENEUR SHARES SECRETS OF SUCCESS By Phil Winter

Chris Goodman and the Automotive Funding Solutions Beverley team Pictures: Richard Addison

philip.winter@trinitymirror.com

CHRIS Goodman is the regional director at Beverley-based Automotive Funding Solutions. The vehicle leasing broker offers a range of services to customers, from car leasing and finance advice to customer care and warranty tips. Chris is also an active member of group For Entrepreneurs Only, and spoke to the Hull Daily Mail about his business.

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I’d always had aspirations of running my own business, but, from a timing perspective, it was mostly borne out of frustration. I’d had a fair degree of autonomy at my penultimate employer, but from there I joined a major company as their European analyst. I discovered the hierarchical structure was incredibly stifling – we needed about five signatures just to order Christmas cards. So, I jumped ship after only nine months in the role and have been master of my own destiny for almost 19 years.

What are the differences between running a business and working for somebody?

One of the biggest differences, especially when first starting out, is that your income can be entirely unpredictable. If your

chartered accountant I tend to fit the mould sometimes and be rather risk averse, but I’d definitely go for growth much sooner. Sometimes you just need to go for it and take a risk.

What advice would you give to someone who is starting their own business?

Don’t let others put you off, but make sure you plan carefully. Make conservative forecasts of your key performance figures and then shave another 15 per cent off. If your business still looks viable, go for it.

Why did you decide to start your own business?

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What are three key lessons you have learned on the way?

business is brand new, chances are that you will have absolutely no clue how much you will make in any given month. This makes expense-planning and budgeting at both a business and personal level extremely difficult.

What challenges have you had to overcome to succeed?

One of the biggest challenges is letting go. I’d worked pretty much on my own for more than ten years so as I started to grow I had a tendency to micro-manage and to want to know everything that what was going on.

What is your vision for the future of your business?

Long term I’d like the business to operate without the need of any day-to-day involvement from myself. This would create time for the crucial job of golf course networking. I’d like people to think of us as the go-to organisation in the region for all things motor finance.

If you were starting again what would you do differently?

I think I’d take the plunge and take on staff a lot sooner. As a

Respect yourself as a business owner and value your time and expertise. If you undervalue yourself, your clients will too. The customer isn’t always right, though you should be sensitive about how you tell them when they’re wrong. Tell the world what you’re good at. Don’t be shy about blowing your own trumpet.

What do you find most exciting about running a business right now?

The most exciting thing has pretty much always been the people I work with. There’s bound to be a few exceptions, but having spent my early career in London and the South East I can honestly say the people here, suppliers and customers alike, are a genuine pleasure.

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YOUR YOURMONEY M ONEY POUND NOTES

The interest rate rise will push some people into debt

HOUSEHOLD OUTGOINGS ON RISE HOUSEHOLDS across the UK spent or invested around £900 more on average than they received in income during 2017 – marking the first time in nearly 30 years they had more money going out than coming in – the Office for National Statistics (ONS) has said. Household outgoings last outstripped income for a full year in 1988, according to the ONS. ACCESS TO CASH REVIEW WANTS TO HEAR FROM YOU A REVIEW into how the shift from cash to digital payments is affecting people and small businesses has been commissioned. The review is being funded by cash machine network Link, and will be led by former head of the Financial Ombudsman Service, Natalie Ceeney. Link says anyone with an interest in cash will be able to contribute through workshops and a call for evidence. Anyone wishing to submit evidence can do at accesstocash.org.uk MANY PEOPLE CHOOSE WHERE TO LIVE BASED ON COST OF COMMUTE A QUARTER (26%) of people choose where to live based on the cost of the commute from that location, a survey has found. Renters are more likely than home owners to use commuting costs as a determining factor when deciding where to live, a Lloyds Bank report into spending power found. Robin Bulloch, managing director of Lloyds Bank, says: “Commuting costs often make up a significant portion of an individual’s outgoings, and so it’s understandable that many feel it directly contributes to their financial struggles. However, there are many ways that people can lower their travel costs such as car sharing, discount railcards and cycle to work initiatives.” A THIRD OF PEOPLE ‘HAVE NOT SAVED IN PAST 12 MONTHS’ A THIRD (32%) of people did not save any money at all over the past 12 months, a savings index from specialist bank Aldermore has found. The 45 to 64-year-old age group is particularly feeling the pinch, with 36% in this age group not saving, according to the research. Increased living costs and paying down debts were found to be common reasons why people said they were not saving, the survey of over 4,000 people across the UK found.

Don’t let the r ate rise tip you over the edge

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ANKS and building societies are dithering over announcing details of their plans regarding mortgage and savings rates following the base rate rise. While mortgage products that track the Bank of England base rate will go up automatically, we are still waiting to find out what the majority of lenders plan to do with their Standard Variable Rate mortgages. All this uncertainty doesn’t help households to plan their finances and keep an eye on budgets. Andrew Hagger, from personal finance website Moneycomms.co. uk, says it’s no surprise that banks are dithering over announcing details of their savings changes. “When the base rate increased last November only one in 10 providers passed on the full 0.25% to savers within five weeks of the announcement. “Skipton Building Society has announced it is passing the full 0.25% to savers and upping variable mortgage products by the same. But, disappointingly, Nationwide – the biggest UK building society – and TSB are both upping variable mortgage deals by the full 0.25%, while only increasing some savings rates by 0.10%.” Experts in the debt sector have major concerns. The national average amount owed by those on a debt management plan with PayPlan

RICIA PHILLIPS hands out her top five T tips to get your finances into shape is currently a staggering £81,147. However, the free debt advice provider is warning that many who are currently on the breadline could be tipped into the red following the recent interest rate hike. Jane Clack, money adviser at PayPlan, says: “Mortgage rates tend to increase very quickly after base rate rises, but unfortunately less quickly on savings rates. The direct impact for some people may not be huge, but for others it could act as the financial tipping point.” It’s time to take action now and take control of your finances to get them into the best shape possible.

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CHECK YOUR MORTGAGE AND SAVINGS IF you are on a variable rate or tracker deal and worried about rate hikes then it’s time to consider switching to a fixed-rate deal, for peace of mind that your repayments won’t keep rising. It’s expected there will be more base rate rises on the cards, although Bank of England governor Mark Carney said these would be “limited and gradual”. Check your savings – if you can get a better deal, jump ship. There are no rewards for loyalty. Banks focus on profit margins.

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TAKE ACTION EARLY IT is never easy to face up to financial worries, but addressing the problem as early as possible will give you more options to sort it out. REDUCE CREDIT CARD BALANCES Don’t wait until you get into FOCUS on paying off debt from arrears with bills. As soon as you your most expensive credit card first. realise you’re unable to make ends For example, if you owe £2,000 on meet take action. one card charging 21% APR and Speak to your financial providers another £2,000 on one charging 13%, and see what help they can offer. concentrate on paying as much as Jane Clack says: “Sit down and work you can over the minimum to the out exactly how much you owe and account charging 21%. who to. If debt repayments take up Even just £10 a month will help to more than 20% of your take-home make a dent in the balance and save pay then you should look at taking you a bit on interest payments too. steps to cut back and make savings.” Ensure you make repayments on Don’t be tempted to take out more time each month to avoid damaging credit to try to repay existing debt. your credit rating and incurring extra charges. DON’T SUFFER ALONE IF you are struggling to keep on SET UP A BUDGET top of your bills, don’t let things KNOW exactly where you stand. escalate – and don’t try to cope Go through your outgoings and alone or ignore the issue. It won’t go ensure you’re not paying over the away. Speak to loved ones or get free, odds for energy or insurances. independent advice from a debt Check that standing orders and advice agency. They can help you to direct debits are for current bills go through your options and find a and cancel anything that’s out of way to get back on track. date. Any surplus money you are left ■■For money advice and help with, after repaying debts, can be managing debt, visit payplan.com saved for a rainy day fund. A few or call 0800 280 2816. Make an pounds a month will start to build appointment with a debt adviser into a decent pot – saving a little is at your local Citizens Advice or less expensive than having to rely on visit citizensadvice.org.uk or call borrowing if you get an emergency the National Debtline on 0808 bill. 808 4000.

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Business IN BRIEF

From left, John Grant, Charlotte Thorpe, Jane Stephenson and Steve May

Export finance manager named FINANCE: Robin Priestley has been appointed as the new export finance manager for Humberside and Teesside. The UK Export Finance (UKEF) confirmed the appointment last week. Mr Priestley, pictured, will focus on business development and client support for companies across the region, helping them to win, fulfil and get paid for export contracts. He said: “Finance and insurance can be transformative for UK businesses looking to grow internationally. “I am excited to continue in UKEF’s continuing efforts in helping companies in Humberside and Teesside to reach their full potential in the global marketplace.” The appointment follows the news that, in 2017-18, UKEF provided exporters in the north of England with almost £10m of support, resulting in more than £44m worth of overseas sales. Patrick Kendell, senior export manager for the North of England at UKEF, said: “I am delighted to welcome Robin to the team as export finance manager for Teesside and Humber. “His wealth of experience will be a great asset to the community of exporting businesses in his region.”

Business awards BUSINESS: The search is on to find the best small businesses and self-employed entrepreneurs in the region. The Federation of Small Businesses (FSB) launched its 2019 Small Business Awards on August 10. Eleven awards are up for grabs, from International Business of the Year and Digital Innovation of the Year to Start-Up Business of the Year and Family Business of the Year. Simon Williams, FSB Yorkshire and The Humber chairman, said: “For a chance to be recognised as one of the best small businesses in Yorkshire and The Humber as well as in the whole UK, I’d encourage all small businesses to enter the FSB Celebrating Small Business Awards. “SMEs are a vital part of our area and contribute so much to the economy and making Yorkshire and The Humber a more exciting place in which to live, work, study and visit.” The awards, run by the FSB, will recognise and celebrate the best of Yorkshire and the Humber’s small businesses and the vast contribution they make to both regional and national economies and to local communities. Eleven award category winners will then go forward to the UK final of the FSB Celebrating Small Business Awards, held in London in May 2019. For further information and to enter the awards, visit www.fsbawards.co.uk

Printers label up new roles for employees STAFF CHANGES FOLLOWING £1.3M EXPANSION AT FIRM A LEADING digital printer and brand management company has welcomed a trio of new recruits on the back of its £1.3m expansion last year. Springfield Solutions, based in Thomas Street, east Hull, saw a huge growth in production after doubling the size of its digital print operation. The company, which prints labels for the food, pharma, paints, household and beauty sectors, has now appointed three new staff members as it continues to push forward. Steve May, Charlotte Thorpe and Jane Stephenson have all been recruited to the Hull business’ new elite sales team, which is led by long-term Springfield business development manager John Grant. Matt Dass, joint managing director, said: “We invested £1.3m in our #PrintWorks expansion and that has boosted our digital printing offering significantly. “However, the team won’t just be looking to grow our print client-base. We’re keen to demonstrate the advantages that our

By Phil Winter philip.winter@reachplc.com

brand management services can offer, particularly to companies with a global reach. “Under John’s expert guidance Steve, Charlotte and Jane will be promoting and developing all aspects of the business and they’re already making great progress on achieving the company’s aims.” The trio will work across all divisions of the business, including tying in the media services of sister company, Eon Visual Media. Mr May joins Springfield Solutions with 15 years’ experience in the labels and flexibles industry, having worked in contract manufacturing and the print sector. Ms Thorpe brings almost 10 years of sales experience to the role, having previously worked in the media, finance and hospitality industries. Ms Stephenson has been promoted to her new role and is Springfield Solutions’ longest-serving employee. She has worked in

a diverse range of roles from design to finance and has a wealth of experience in design, account management, reprographics and print. Mr Grant, who has played an important role in the success of Springfield Solutions in recent years, has moved to the position of head of sales and business development. Mr Grant said that each individual brought a different, but complementary, skills set to the new team. “Steve knows the print industry well, Charlotte has a lot of marketing experience and Jane knows Springfield Solutions better than almost anyone else in the company,” he said. “Together they make a winning combination with all the skills we need to drive future growth.” In 2014, the company printed more than 100 million labels in a year for the first time, and by 2015 this increased to 140 million. Last year, the company printed more than 175 million labels, and is on track to top that again in 2018.

Joinery firm completes £1.4m contract on development CONTRACT: A joinery specialist has completed a £1.4m contract on a major Cambridge University development. Kingston Joinery, based in Melton, installed 2,000sq m of windows at the £1bn North West Cambridge site – the single most expensive project ever undertaken at the prestigious university. They joined about 1,000 other workers on site, with other contractors including Wates Construction and Willmott Dixon overseeing

various parts of development at the new district. Craig O’Leary, managing director of Kingston Joinery, said: “This is another fantastic project to add to our portfolio and another example of our teams being entrusted to work on one of the country’s biggest developments. “The result of phase one is quite stunning and it is amazing to see a development of this size coming together. It is development and regeneration on a massive scale.

“There were challenges on this job for us, not only logistically given the scale of building work happening on site, but also as our work involved the need to use specialist glazing lifting equipment to reach higher levels and also some intricate detailing and feature panels around the windows. “I am delighted with the way our teams have handled those challenges, and our excellent contribution to what is an outstanding project.”

Wednesday August 22 2018

ALES ON SALES: COMPETITION FOR BEER IS BREWING

INTERESTING TIMES FOR TOWN’S FINANCE BUSINESS

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WASTE TRANSFER STATION RECEIVES INVESTMENT

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The latest business news at hull-live.co.uk

CHANGE OF POWER NEEDED TO IMPROVE TRANSPORT LINKS

POWERHOUSE MINISTER’S WARNING OVER VITAL IMPROVEMENTS TO HULL’S RAIL AND ROAD NETWORK By Phil Winter philip.winter@reachplc.com

“One day we could reach a point where money made on trams in Manchester could help fund buses in Sheffield, which in turn could help improve trains in Hull. “At the moment, when talks have been held with civic leaders about giving up their own powers, that is when we have found talks have broken down.” Hull’s rail and transport network has come under heavy scrutiny in recent months. A campaign for change has been launched in a bid to ensure the city remains firmly in the Northern Powerhouse picture. During the minister’s visit to Arco, he met up with company chairman Thomas Martin and digital director Richard Martin. Speaking passionately about the need for change in

Continued on PAGE 2

RETAIL: Fresh hopes for the saving of Hull’s House of Fraser store have surfaced after new owner Mike Ashley, pictured, confirmed his plan was to keep 80 per cent of the department store’s branches open. The Ferensway store was one of 31 listed for closure next year after the high street giant entered administration. However, since the company was bought by Sports Direct owner Mike Ashley, House of Fraser’s flagship Oxford Street store in London has been saved from closure, and there are hopes Hull could see the same fate. Mr Ashley’s pledge to keep open 80 per cent of stores would equate to 47 across the UK – a much higher figure than the previous 28 which were going to be remain open. Sports Direct bought struggling House of Fraser for £90m. Prior to its collapse, owner Mike Ashley had held an 11 per cent stake in the department store chain. The tycoon beat competition from retail rival Philip Day, the billionaire owner of Edinburgh Woollen Mill.

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VITAL improvements to Hull’s rail and transport network could rely on councils and civic leaders giving up their own powers, the Northern Powerhouse minister has warned. Jake Berry MP said he supported the idea that Transport for the North – the body spearheading the campaign for change – could one day hold similar powers to Transport for London, but said talks with northern councils so far had “broken down” when the subject of relinquishing their own control was raised. The minister visited Hull yesterday as part of his tour of the North, and called in at city-based safety giant Arco to look around its Fruit Market digital offices. Mr Berry MP said: “We need a long-term plan for transport. A big part of making Transport for the North like Transport for London hinges on local authority leaders passing up their existing transport powers.

Northern Powerhouse Minister Jake Berry visiting Arco offices at C4DI in Hull

Fresh hope for House of Fraser

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Business

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Drax powers towards deadline with biomass

Jake Berry, centre, with Thomas Martin, left, and Richard Martin, right, of Arco

Change of power for links effect

MILESTONE AS FOURTH ECO GENERATING UNIT SWITCHED ON By Phil Winter

Continued from PAGE 1

philip.winter@reachplc.com

Hull, Thomas Martin said: “I hope we have the funding approved for the A63 works. At worst it is going to take five years to reduce the bottleneck along there. “We remain to be convinced how it will connect both sides of the city. Will it connect the east and the west and help products and services move quickly? “In terms of rail, at the moment people could be forgiven for thinking: will we be connected to HS2 in Hull? “We cannot afford to be out on a limb, and I don’t think the rest of the north can afford for that either.” Mr Martin issued a challenge to the Northern Powerhouse minister to “work hard” to improve all transport links across the region. Other topics covered during the visit included education in the north, and the revelation that the average pupil earns one GCSE grade lower than fellow students in the south. Mr Berry MP labelled the current situation as “unacceptable,” and said change needed to happen. “It was great to be back in Hull and an absolute pleasure to meet the team at Arco to hear about what the Northern Powerhouse means to them,” he said. “I share their passion about making the North a better place for everyone and I agree that our priorities must include improving our transport link and increasing skills and apprenticeships so the North can continue to prosper and grow.”

DRAX has switched on its fourth biomass generating unit, as it remains firmly on course to run without coal power before the Gover nment’s 2025 deadline. The power station, between Goole and Selby, has been working on the transformation since June, and now has just two coal units remaining. With a cost of about £30m, the move has been described as “a major milestone” for Drax Power by its CEO Andy Koss. He said: “It will extend the life of the plant, protecting jobs, while delivering cleaner, reliable power for millions of homes and businesses. “It is testament to the engineering expertise, skill and ingenuity we have at Drax. “The team has developed some very innovative solutions for this upgrade, using all the knowledge we’ve gained throughout the work we have done so far to transform the business using sustainable biomass.” In January, the Government unveiled new rules that will force all plants to phase out coal power by 2025. Drax is one of eight coal power stations still remaining in the country. Its commitment to biomass means it is the biggest decarbonisation project in Europe. To convert the unit the project

An aerial view of the Drax power station team has reused some redundant infrastructure left from when the company was first co-firing biomass with coal on a large scale, about eight years ago. A trial last year confirmed that by modifying the old co-firing fuel transportation system, compressed wood pellets can be delivered in the quantities required to fully convert the fourth generating unit. The cost of conversion of the fourth generating unit is significantly below the level of previous conversions, at around £30m. Nigel Adams, MP for Selby,

said: “I’m delighted to see Unit Four in operation as a biomass unit, continuing the good work Drax is doing with its Beyond Coal strategy, protecting jobs and ensuring it continues to play a vital role in the Northern Powerhouse economy.” Drax has already invested about £700m in upgrading the first three units and associated supply chain infrastructure to use sustainable biomass instead of coal. The power station will now turn its focus to converting its final two coal units to gas-fired power alternatives.

Plans have been submitted to the Planning Inspectorate by Drax for the Combined Cycle Gas Turbines, which could deliver up to 3.6GW of energy capacity. The proposals are set to be examined by the Planning Inspectorate and then considered by the Secretary of State for Business Energy and Industrial Strategy, with a decision expected in 2019. In the UK there has been an 84 per cent reduction in coal-fired power generation in the last five years, as low-carbon generation has increased.

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eadline news painting a bleak picture for the future of our high streets is a reflection, perhaps, of the way in which our habits are changing. There is little doubt that online consumers are a reason for this demise. However, what we may also be witnessing is a rise of the independent, entrepreneurial business. While creative business ownership is nothing new, its presence seems more prevalent now than at any time in the last decade or so. This assumption is supported when you look at research carried out in 2017 by the government-

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The way in which a good idea can be executed well from the outset with the right advice. For example, if family members or investors are involved, how do you ensure that the future is fair for all? Agreed boundaries will eliminate any problems, as well as identifying issues surrounding such things as inheritance tax. Or, are you establishing a new joint venture company (be it funded by banks or private wealth)? Or you may be expanding using assets held by another. Again it is vital that you engage professional services. The correct advisor will also understand incentives that

currently exist. For instance, while no longer open for certain ventures such as hotels, EIS (the Enterprise Investment Scheme) is a series of UK tax reliefs that could help you. The above offers an insight into the advice you may need to maximise any new business success. With a detailed understanding of the sectors in which we work, we have the expertise and specialist knowledge across the whole spectrum of legal services to provide dedicated advice that you need. ■ For more details, call Nasim Sharf at Wilkin Chapman on 01482 398398, email nasim.sharf@ wilkinchapman.co.uk or visit www.wilkinchapman.co.uk

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Here for the beer: Breweries facing strong competition

Business

ALES MEAN SALES, BUT DRINKS FIRMS ARE HAVING TO WORK HARD TO STAND OUT SPENDING even a small amount of time in pubs and bars in Hull, it quickly becomes clear that the choice of beers on the taps is as large as it is varied. There was once a time when walking up to the bar would see you faced with a choice of one, maybe two, beers. Today, the scene looks very different. There are ales, lagers, stouts and malts of all varieties and flavours and a glance at the label will tell you many are from different companies. Hull and the East Riding’s brewery sector is booming. For the consumer, it is good news, with a greater choice than ever to choose from. But, what does it mean for breweries, who face the ever-toughening task of standing out in what has become a crowded market? Matthew Hodgson, director at Holderness-based Great Newsome Brewery, admitted breweries faced a challenge. He said: “In terms of choice, it is so much greater for the customer, and that is what people have come to expect now. “In terms of us as breweries, we have had to up our games. Everyone has had to make sure their product is right and the branding is strong.

By Phil Winter philip.winter@reachplc.com

“One thing it has meant is, I am not sure anyone can say they are truly unique anymore. It is not just about brewing good beer anymore, it is about growing your name.� Great Newsome Brewery has enjoyed strong success in recent weeks. It won two World Beer Awards for its Frothingham Best bitter and Liquorice Lads Stout, and also enjoyed a double triumph at the Society of Independent Brewers’ North East Awards. Breweries have popped up in all forms of location. From city-based names such as Atom, to rural rivals including Great Newsome and Wold Top, East Yorkshire has become a hotbed. “There are advantages and disadvantages to any location,� Mr Hodgson said. “Being rural, our overheads and rates are probably cheaper than some other breweries are, but we do not get the same amount of footfall as those in more urban areas.� Any business sector comes with its own challenges, and the brewery market is no different.

Speaking about some of the hurdles breweries must overcome, the Great Newsome director said: “There is a lot of pressure in the industry. A lot of our customers are pubs, and everyone is aware of the pressure they are facing. “I think pubs need more help from the Government to survive. There is also a huge pressure, as I think people are becoming more aware of consuming alcohol. “I think people are changing the way they drink. People would rather go out for three or four quality drinks, now, than go and have 10 pints after work.� The pub and bar sector is one battle, but how are things shaping up on the supermarket shelves? Mr Hodgson said his brewery had recently spent a lot of time studying shopping habits and labelling, in a bid to stand out in the aisle. He said the growth in regional beers in shops was clear to see, from smaller, independent stores up to the giants of Tesco, Sainsbury’s and more. The East Riding’s brewery scene looks to be going from strength to strength. But, as competition grows, businesses are constantly having to find new ways to put themselves ahead of the game.

Exporters optimistic on future HULL: A growing number of the region’s exporters expect their ability to compete in international markets to improve over the next year, according to a new report. More than half (56 per cent) of businesses asked said they are hopeful of a stronger foothold overseas, with a similar number reporting a growth in overseas sales in the past six months. The positive news comes on the back of the latest Business in Britain report from Lloyds Bank. Simon Quinn, regional director at Lloyds Bank Global Transaction Banking, said: “We have to recognise that the Brexit negotiations can affect how businesses are feeling and this can change. But it’s heartening to see that a large number of Yorkshire exporters demonstrate confidence

towards their trade prospects, especially in light of continued domestic and international uncertainty. “However, while the ongoing negotiations around the UK’s departure from the EU and its potential impact are an important point on most businesses’ agendas, it’s maybe a cause for concern that 17 per cent of Yorkshire exporters may not have reviewed their own strategy since the referendum two years ago.� Half of Yorkshire exporters said sales to Europe had grown during the past six months. Just under a third (31 per cent) said they had grown trade with China and 29 per cent had increased sales to the US. The Business in Britain report is now in its 26th year.

Matthew Hodgson, director at Holderness-based Great Newsome Brewery

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BIG INTERVIEW

IN BRIEF

The building society that is passing on the benefits to customers

Speed network opportunity

TOWN BUSINESS MADE HEADLINES WITH INTEREST RATE POLICY By Phil Winter philip.winter@reachplc.com

BEVERLEY Building Society made national headlines earlier this month when it became the only lender in the country to pass on the full 0.25 per cent interest rate rise to its saver customers. When the Bank of England increased its base rate from 0.5 per cent to 0.75 per cent, people were quick to point out that banks and societies around the country were not passing on the perks to all of their clients. One East Yorkshire name bucked the trend though, and Beverley Building Society, with its customer base of fewer than than 15,000, gained widespread praise for its work. “We have been here for more than 150 years, providing mortgages to mainly Beverley and East Yorkshire customers,� said chief executive Karl Elliott. “We just have one branch, and don’t yet offer a full online banking service. Despite that sounding old fashioned, our customers love the branch and they love the personal service they get when they come in. “For us, it is about finding out what the customer wants, not what we can sell them.� When the interest rate rise was announced, banks and building societies each responded to the news in a different way. TSB offered a 0.1 per cent increase to savers, less than the 0.25 per cent interest hike, while others only offered increases to certain account holders. Other banks are yet to announce their response to the interest rise, but Beverley Building Society was quick to match the figure and pass on the benefits to its customers. “Being completely honest, it was not something particularly special or smart that we did,� Mr Elliott said. “We had been mindful for some time that, as a society, we had to deliver customers long-term fair value for savers accounts. “There is no headline rate that draws people in and then changes. It is completely transparent and I think our customers trust that.� The society’s chief executive said it had been looking for a way to stay competitive and ahead of the game for some time. When the interest rate rise was announced

Karl Elliott

NETWORKING: A speed networking session will give entrepreneurs the chance to showcase their businesses and skills when it is held near Hull next month. The Chamber of Commerce event will be held on Thursday, September 27, at Lazaat Hotel in Cottingham. The networking session is the perfect opportunity for grow your contact book and gain new business. The speed networking will take place from 10.30am to 11.45am, and will be followed by a members’ network lunch. The session costs ÂŁ10 to attend, and lunch is priced at ÂŁ24. For more information on the networking event, and to book, visit the Hull and Humber Chamber of Commerce website, and find the event in its ‘Events’ section. You can also call 01482 324976.

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by the Bank of England, it saw the perfect opportunity to make the vision a reality. That opportunity landed the society with widespread publicity from national papers including The Times, The Sun and the Daily Mail. “In terms of savings accounts, we had to look at how many customers we had, and what accounts they were on, and we did some number crunching to see how much it would cost to put the rates up,� said Mr Elliott. “We know savers accounts, generally, have got stronger over the past 10 years or so, but it can be hard to feel like you are getting any value for your money. “We are hopefully creating a long-term, sustainable business model.� Beverley Building Society was founded in 1866, and is one of the UK’s oldest established societies. Looking ahead into the future, Mr Elliott said one of the main focuses was to ensure good value and returns remained a core for the society. He remained adamant the industry need not all be about “being digitalised and moder n� and was confident the society’s customers would continue to support the branch.

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6 Wednesday August 22 2018

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Salary advice RECRUITMENT: Employers should stop asking job applicants how much they earn and include salary details in adverts to help close the gender pay gap, a charity has urged. The Young Women’s Trust commissioned a YouGov survey of employers that found almost half ask candidates about their current wage and more than 40 per cent admitted to not including wage details when advertising roles. The trust has now urged the UK to follow the practice, which is seen in some US states and cities, which bans employers from asking candidates about pay. Dr Carole Easton OBE, chief executive at the trust, said: “We have to break the cycle that traps women in low pay. “Women often start work on a lower salary than men, move to a new job and are paid based on their previous wage, as opposed to what they or the role are worth.”

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“

PDR is delighted a much-needed quality events arena is now open in Hull and we are excited to see some of the names already confirmed Paul Dransfield

Construction firm signs VIP lounge sponsorship PDR LOUNGE AT BONUS ARENA WILL SUPPORT EVENTS HESSLE-based construction company PDR has become the second city business to sign a long-term sponsorship deal with the new Bonus Arena. In a year which also marks PDR’s 25th anniversary, the firm will see its name emblazoned on the first-floor VIP lounge in the venue. The company follows Bonus Electrical, which was announced as the arena’s naming partner earlier this year, to pledge support to the premier arts and music space. Paul Dransfield, managing director at PDR Construction, said: “PDR is delighted a much-needed quality events arena is now open in Hull and we are excited to see some of the names already confirmed. “We, as the city’s largest construction resource, were determined to support the arena and the new PDR Lounge will add to the live experience.” PDR Construction has signed a long-term contract with the arena.

By Phil Winter philip.winter@reachplc.com

The PDR Lounge will double up as a meeting and events space, and plans include a lattice-style design incorporating images of acts who perform at the arena. The Bonus Arena is a state-of-the-art music and events complex that will allow Hull to attract large corporate conferences, exhibitions and trade tours as well as major touring concerts, stand-up comedy, family shows and sporting events. Dan Harris, general manager at the Bonus Arena, said: “The PDR Lounge is another fantastic addition to the arena. As well as being a VIP lounge for our guests at ticketed events, the space will regularly be used for meetings, conferences and exhibitions. “I would like to thank Paul and his team for their support and look forward to welcoming guests to the PDR Lounge once we officially open to the public at the end of August.”

The new lounge will also host sponsors and partners at upcoming events such as George Ezra, Van Morrison and Culture Club. Other acts confirmed include Madness, Strictly Come Dancing: The Professionals, Jack White, The Vamps, Rhod Gilbert, Rick Astley and The Harlem Globetrotters. Bonus Electrical and PDR Construction are both a coup for the new arena, which aims to attract gigs and events which previously would not have come to Hull. Speaking previously to the Hull Daily Mail, Bonus Group chief executive Shaun Boanas said it was “a no-brainer” for the electrical firm to become the main sponsor of the arena. “It is nice that a local family business can be involved in something of such magnitude, as opposed to a national business,” he said. “Looking up and seeing our name on the side of the arena, we could not be prouder. It is an exciting time for both Bonus and for Hull. The ball is now rolling.”

Architecture firm completes mental health unit project BEVERLEY: A town’s architecture firm recently completed a significant £500,000 refurbishment on a prominent mental health unit in Hull. Alessandro Caruso Architects (ACA) led work on the Maister Lodge redevelopment, which saw more than a dozen bedrooms fully

refitted along with patient and relative spaces. Maister Lodge in Hauxwell Road, east Hull, is run by Humber Teaching NHS Foundation Trust, and has been undergoing major improvements since last year. Michele Moran, chief executive at the trust,

said: “We are delighted to have reopened Maister Lodge and welcome patients back. “We have invested in patient-focused design and I trust that our service users and their families will enjoy the spaces the team has created.” ACA is a multidisciplinary architecture

firm based in Beverley. Other significant regional projects the company has been involved in include work at Hull Royal Infirmary, the Hallmark Hotel in North Ferriby and a Learning Disability Centre in Marfleet Avenue. Jan Smith, the trust’s care group director for

mental health, said: “Providing dementia care in our new facility will mean a significant improvement in patient and family experience. “Our new ward is designed and equipped to help people maintain independence and keep skills and interests, which might otherwise be lost in hospital.”

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YOUR YOURMONEY M ONEY As budgets feel the strain from holiday spending, Vicky Shaw looks at how you could rein yours in

Take the Admiral’s advice when driving abroad As the great summer getaway continues, motorists heading for a European escape by car are being urged to take care. Admiral has revealed the number of insurance claims for accidents abroad it has dealt with has risen 9% in the last 12 months and 150% in the last five years, with the month of August seeing spikes in overseas claims. Here’s Admiral’s checklist so you can cope if you have an accident while driving abroad: ■■ Take your documents abroad with you – including your certificate of motor insurance, driving licence and the vehicle registration document.

Whip your summer finances into shape

Money often gets a little tight at this time of year but a few tweaks could make yours go a lot further

■■ Ensure you save the contact details for your insurance company in your phone. ■■ Make sure you have sufficient travel insurance for you and your family as many motor insurance policies will only cover the car and not onward travel for you and your luggage. ■■ If you are involved in an accident, make a note of where the accident happened, including the date and time. Use your smartphone to see the exact location and take a screenshot.

Take photos if you have an accident ■■ Take pictures of the accident at a safe distance. Also take photos of the vehicles involved; make sure you have a good photo of the registration number on the front and back of all vehicles. ■■ Take all witness details, names, addresses, telephone numbers and email addresses. ■■ Ask the local authority to recover the car if you can. Make sure you have their address and contact details and make sure you know where they are taking your car. ■■ Most importantly, remain calm, stay safe and phone your car insurer, and your travel insurer if you need onward travel.

I

t’s easy to over-indulge over summer. Whether you’ve already overspent or are in danger of doing so, why not try and give your budget a summer workout? For many people, the summer can be just as expensive, if not more so, than Christmas. So if you’ve got a bit of spare time to sort your finances, it’s worth taking some time out from the sun to work out ways to make summer spending a little less painful. Here are some tips from Brian Brown, head of insight at financial information business Defaqto. ■■Get a cashback credit card Use it for major purchases and get money back off your shopping. Remember, you should always pay your card back on time. ■■Look for balance transfer credit cards with no fees If you have credit card debt and can’t pay it off all at once, you might want to consider taking out a new card with 0% interest, which also lets you transfer the balance with no extra fee. Offers for introductory 0% balance transfer deals with no fees include deals from Barclaycard, Sainsbury’s Bank and Lloyds Bank.

High street banks don’t always offer the best exchange deal

■■Borrow on a money transfer credit card If you’re making a big purchase such as a car, or new kitchen and need to take out a loan to pay for it, consider instead using a money transfer credit card. You transfer the money you need into your current account and pay a fee, but then pay no

interest for periods as long as 32 months. Depending on individual circumstances, this can often work out cheaper than the cost of a personal loan. Watch out for special offers – sometimes card providers have special deals offering money transfers with lower fees.

■■Switch your current account provider to get a reward For example, M&S Bank has been offering a £125 M&S gift card for switching and up to an addi-tional £60 when you stay for 12 months, while Halifax has been offering £75 cash for people to make the move. ■■If you need a personal loan and are getting a quote from your lender, see if you can get a lower interest rate by taking a larger loan Some lenders charge lower interest rates if you borrow more, so the total amount you repay might be lower if you borrowed more money. It seems counter-intuitive, but the savings can be very big.

Take out a balance transfer card with no fees or switch your bank account if there are rewards on offer

■■Watch out for the exchange rate if you are considering buying foreign currency from your bank Banks’ exchange rates can be less generous than those from high street retailers.

■■Many people use debit cards for small contactless payments. Do that abroad, and it could be very costly A large proportion of accounts charge a flat fee – typically £1.25 to £1.50 – for debit card transactions in Europe. On top of that, they will charge a further currency exchange fee, typically 2.99%. ■■Similarly, taking out small sums from ATMs while travelling abroad in Europe can be very expensive Some banks charge a currency fee for the cash – and in some cases there can also be an additional fee of as much as £1.50 per withdrawal. ■■Many home owners with a mortgage are sitting on their lender’s standard variable rate (SVR) because they have come to the end of a fixed deal. Often, these are much higher than the best fixed rate from the lender. Customers on SVR mortgages should consider moving to a decent deal whenever their current deal ends. ■■Join a cashback website Websites such as TopCashback and Quidco have links with many retailers. Before you buy, check if these websites have a link to the retailer you’re buying from. If you follow the links from the cash-back websites and make a purchase, you can often get a sizeable amount of cashback on your spending.

8 Wednesday August 22 2018

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Your data is safe with Paragon ID LEADING Hull smart ticketing company Paragon ID has received accreditation for its commitment to data security. The business has secured ISO 27001 accreditation, in an age where security and data management is becoming more and more important. Paragon ID is now able to give customers, suppliers and stakeholders the confidence they need to know that the processes in place are as robust as they can be. Andrew Jones, general manager for Paragon ID, said: “Receiving ISO 27001 accreditation gives the whole Paragon ID team a renewed focus and confidence when it comes to managing data on behalf of our growing client base. “An increasing number of businesses both across the UK and further afield require partners to have ISO 27001 accreditation, by receiving this certification we hope to work with even more companies that are looking for a certified partner for their data security requirements.” Putting greater emphasis on the systems and processes that were already in place, prior to the audit Paragon ID was able to ensure that all staff from every level of the organisation were prepared and had the necessary training to adhere to the high standards required.

Veoliastaff at the opening of a new waste transfer station in Hedon. Below, Gavin Graveson, left, and Simon Waller Picture: Jerome Ellerby

£2.5m investment in waste transfer station

EQUIPMENT RECYCLES RUBBISH AND MAKES ELECTRICITY By Phil Winter philip.winter@reachplc.com

Banking on Katie FAST-growing Yorkshire-based SME funding specialist One Stop Business Finance has appointed former Lloyds Banking Group area director, Katie Roberts, pictured, to head its business development team and drive its growth strategy. Ms Roberts brings with her almost two decades of experience from her previous role, and will now be in charge of expanding the business. Based in rural East Yorkshire in the village of Laytham, One Stop Business Finance provides secured loans from its own funding and through its network of finance providers for SME clients who are a limited company and able to offer security for their debts. “I’m really excited to be taking up my new role with One Stop Business Finance and continue to specialise in working with SMEs who are the lifeblood of our economy,” Ms Roberts said. “What’s most pleasing is the great flexibility that OSBF has at its disposal to provide tailored funding solutions for all sorts of clients, without the corporate restraints that often prevent the major banks from providing the best support.”

A NEW £2.5m waste transfer station, which handles rubbish before it is sent to be burned to generate electricity has opened in Hull. Veolia’s new depot, in Staithes Road near Salt End, will enable the company to be more competitive in the city, being no longer dependent on third-party sites for general waste disposal. The new station has created a trio of jobs with the company, and will help supply Veolia’s 650 customers in and around Hull. Simon Waller, business manager at Veolia, said: “All of the general waste that we deal with in Hull will come through this station. “The waste goes in at one end of the station, and an overhead magnet will then pick out any steel that is in there. “When the waste reaches the other end of the station, it will have been cut down into smaller pieces, which are then taken off site to be burned to generate electricity. “This is the first transfer station in the north of England for Veolia, so it is an

expansion for the company.” Veolia has invested £2.5m into the new station. The site includes a huge water tank, capable of holding more than 650 cubic metres of water, in a bid to reduce the risk of fires at the station. Veolia has previously relied on third party sites and companies to handle its general waste and glass collections. The investment from the waste company cements its place as a major player in Hull,

and should enable it to work efficiently. Three new jobs have been created – two operators within the station and an additional administrator. The depot now employs a total of 14 staff, including eight drivers. Gavin Graveson, who is set to become Veolia’s executive vice principal, said at the opening of the station: “The number of landfill sites around the country is dropping very quickly. “There are now 35 sites across the UK that are like this. We need, as a company, to continue to look for sustainable developments to drive innovation for our customers. “It is an exciting time for Veolia and an expansion for the company.” Veolia serves around 650 customers in Hull and the surrounding areas, including Bridlington and Goole. The company is also introducing a new food collection service for commercial customers, including general waste, dry mixed recycling and dedicated collections for cardboard, plastics, metals and glass.

Business centre going back to glass ENVIRONMENT: A business centre in Hull is sending a message in a bottle to back the mounting campaign against plastics pollution. The Deep Business Centre has ditched daily deliveries of plastic milk bottles in favour of more traditional glass, despite the cost being higher. The business hub’s move is

a clear show of support to the conservation concerns highlighted by its partner The Deep aquarium. Freya Cross, business and corporate manager at The Deep, said: “We provide all our clients and their visitors with free hot drinks and that means using a lot of milk. “At home I have only ever used glass bottles and when

Fred Adam (the centre’s long-term dairyman) told us he could make the change here we signed up straight away. “The cost is higher, but we think it’s worth it to protect the environment so we are going back to glass to send a message about conservation. In doing that we are supporting the aquarium.”

The Deep is switching to all glass bottle milk deliveries to help the environment

Wednesday August 29 2018

CARAVAN SHOWS BACK TO BOOST TOURIST INDUSTRY PAGE 2

MIXED REALITY SUMMER SCHOOL SHOWS OFF TECH PAGE 5

ENTREPRENEUR SPEAKS OUT ON START-UP LIFE PAGE 6

The latest business news at hull-live.co.uk

ON TRACK FOR A BRIGHT FUTURE FIRST LOOK AT NEW TRAINS NOW BEING MADE IN JAPAN By Phil Winter

philip.winter@reachplc.com

will then be carried out, before they are shipped to the UK for use on the East Coast Mainline. The new trains will be capable of hitting speeds of almost 140mph. Passengers will also benefit from 20 per cent more seating capacity compared with current services, as well as all-new interiors. Decisions have also been made to ensure the interiors are brighter, more spacious and streamlined. Ms Cheeseman said: “Following this investment we will be able to boast some of the most technologically advanced, fastest and most comfortable trains on the UK rail

Continued on PAGE 2

WELLNESS: Some of the region’s biggest businesses are supporting an event aimed at creating new technologies to help people live independently at home for longer. The Humber Care Tech Challenge will see individuals, entrepreneurs and businesses alike pitch their ideas on how to improve health and social care across the region. Winning teams will receive support from mentors at Amazon, East Riding Council and the University of Hull to develop the ideas. Businesses including KCOM, The One Point and the C4DI are supporting the event, which will be held at Bridlington Spa on September 5 and 6. Councils and the NHS have increased their budgets to support vulnerable residents and patients in their own homes. The Tech Challenge event aims to produce groundbreaking new innovations that aid with the delivery of health and social care. Tickets for the event cost £5. For information, visit www.humbercaretech.co.uk

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PICTURES have provided a first glimpse of Hull Trains’ new high-tech fleet, expected to be on the rails late next year. The new trains, part of a £60m investment by the operator, which aims to improve its service for travellers, are being manufactured by Hitachi in Japan. Five new Class 802 trains will hit the rails in December next year, and hope to reduce journey times across the region. Louise Cheeseman, managing director of Hull Trains, said: “We’re very excited to confirm this latest development in the investment of our new fleet. “Now that the body of our first Class 802 is complete, we can show passengers a first glimpse of what our new services will look like. “These trains will really transform travel from Hull and East Yorkshire to the capital and we are delighted to see the progress made so far. The images bring the trains to life from the concepts that have been released.” The new high-tech trains will run on both diesel and electric traction. The first phase of construction has been completed at Hitachi Rail’s manufacturing plant in Kasado, Japan, before work is completed in Italy. Extensive testing on the new fleet

Tech and care firms to compete

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Caravan shows set to wow trade and public

EAST RIDING VILLAGE TO ATTRACT New-look trains THOUSANDS OF VISITORS moving ahead By Phil Winter

philip.winter@reachplc.com

Continued from PAGE 1 network. It is great news for our customers, who are always at the centre of our focus, and means we will provide more in terms of service, as well as potentially reduce journey times.” Hull Trains recently revealed it had seen a major improvement on its service reliability this summer. The train company came under heavy scrutiny after it was revealed just 66 per cent of services arrived at their final destination on time between January and the end of March. Uncertainty surrounding Hull Trains continued when it was announced the managing director, Will Dunnett, was to resign from his role. He was replaced by Louise Cheeseman, and new figures revealed a turnaround in fortunes for the rail company. Between June 24 and July 20, 95 per cent of services ran as scheduled, following on from the 96 per cent figure recorded between May 27 and June 23. Once work on the new £60m fleet is completed, it will put Hull Trains on the map as having one of the most modern services on the UK rail network. It was reported back in May that Hitachi – currently also in the process of appealing against a £1.5bn rail contract which was awarded to Siemens Mobility for the production of 94 new tube trains in London – was making “great progress” on the new Hull trains. Images have now shown the finished shell, as the process moves a stop closer to completion.

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COTTINGHAM is preparing to host two of Yorkshire’s biggest caravan shows as the region’s top manufacturers take centre stage. The historic Lawns Show will see big names including Swift and Willerby exhibit some of their newest models on September 8 and 9, with more than 130 new touring caravans and 150 holiday homes set to go on display. The event will run in the same week as the neighbouring Cottingham Parks Lodge and Caravan Show, which is expected to attract more than 5,000 visitors in September. East Yorkshire has a long-standing reputation for its booming caravan and mobile home industry, and the director of one of Hull’s biggest companies has spoken of the opportunity the week presents. Paul Coombs, of Arronbrook Leisure Homes, said: “From a manufacturing perspective, it’s been a great year for us, because we’ve not had any problems in attracting new orders and we’ve been working at full capacity almost constantly. “While that may not have been the case for every caravan company in Hull, the people who I speak to are very upbeat about the future of our industry. On the whole, I believe the caravan industry is in a great place at the minute and I expect that to be reflected by a lot of positivity at the show. “In my opinion, the rising popularity of staycations has provided our industry with a major boost, because people now realise they can enjoy a fun-filled holiday without all the expense

Thousands of visitors are expected when two caravan shows come to Cottingham. Below, Paul Coombs and hassle of going abroad. “This year’s hot weather will also have played a major part in persuading people and families to holiday in the UK.” More than 100 models will go on show at the Cottingham Parks Lodge and Caravan Show. Trade days run from September 4 to 6, before two public days are held on September 8 and 9. On the back of a highly successful year so far, Arronbrook is planning to launch two new luxury holiday homes at the event and Mr Coombs believes there will be a feeling of positivity amongst all exhibitors. He said: “The appeal of jumping in your car and travelling to a European holiday park remains as popular as ever, which has

really helped us in terms of our export sales. “The new models we’re launching are all available with two or three bedrooms and a large

open-plan family living space, which we believe will appeal to overseas buyers because they are very focused on the family market. “Having already given some of our loyal customers a sneak preview of the new 2019 range, the feedback we received has been very positive and we can’t wait to officially unveil them at the Cottingham Parks show.” Arronbrook, a family-run business which was established in 1989, currently exports 60 per cent of its bespoke holiday homes to Belgium, Holland, Norway and France. In 2017, it enjoyed a best-ever year for overseas sales, and is hoping its new range will pave the way for future success.

Workshops to help start-ups ENTERPRISE: A series of workshops aimed at helping new business owners get their ventures off the ground is being held in Hull. The Ignition programme, run by For Entrepreneurs Only, will comprise of seven Wednesday sessions, featuring real business

stories and advice. Hosted by The Sewell Group at The Sewell Studio in Hull, the programme is presented by some of our region’s top entrepreneurs who give their time and experience to help start-ups avoid some of the problems that occur in the early stages of

running a business. Jonathan Elvidge, previous owner of The Gadget Shop and Red5 and now co-founder of Moodbeam, helped to design the programme. He said: “It is fantastic to see such enthusiastic start-ups each time. “There can be no doubt that businesses that

might have otherwise stalled or failed will develop and prosper as a direct result of

this programme.” For more details, visit www.forentrepreneurs only.co.uk

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Business IN BRIEF

George Moore was presented with a cheque to commemorate 50 years of service with ABP. Below, the dock in 1968

Suicide fundraiser

Celebrating 50 years of service on the dock ABP SALUTES ‘INSPIRATIONAL’ LONG-STANDING WORKER By Phil Winter

CHARITY: A Hull businessman is climbing Mount Kilimanjaro in October as he aims to raise money and confront the biggest killer of men aged under 45. Leon McQuade, pictured, who also runs Andy’s Man Club Hull, has a vision of opening clubs across the UK which support young men who feel vulnerable and are at risk of suicide. Leaving the UK on October 4, Leon is hoping to raise £5,000 to spread the help of Andy’s Man Club far and wide. Since starting in July 2017, the Hull club has had more than 1,300 visits, averaging 30 men per week. Leon said: “We have seen the effect first-hand of Andy’s Man Club on local men, preventing them from taking their lives and supporting one another through hard times. “I am so passionate about spreading the message and being able to set up new clubs in other areas.” Leon is organising a variety of fund-raising events and calls for anyone who has been affected by male suicide to come forward and get involved.

philip.winter@reachplc.com

ON AUGUST 12, 1968, a 15-year-old George Moore started working on Hull’s King George Dock as a messenger boy. Fast forward an incredible five decades, and the now 65-year-old has celebrated 50 years working at Associated British Ports. Over the years, Mr Moore has collected a sea of memories. He has seen first-hand the major changes and expansion the port has undergone, and has even seen celebrities travelling through the city’s lock gates. “I am very grateful to ABP for giving me a fantastic start in life, an enjoyable job and the chance to work with some fantastic people,” Mr Moore said. “When I come to work it’s like going to see my family. The comradery is great, especially during the winter months when it’s cold outside and you need a boost; everyone supports everyone else.” When Mr Moore started out life as a messenger boy on the dock, emails did not exist. His task was, therefore, to ensure messages were delivered across the port estate. Throughout his 50 years at ABP, Mr Moore has also spent three decades as a lock head man. His role is vital in ensuring the safe passage of ships when entering and leaving the port in Hull. “I think it’s great that the safety culture has improved along with technology, not only with the extra equipment, but also in terms of everyone’s general attitudes,” Mr Moore said. “We always look after each other, as safety is at the forefront of our minds.” Over the decades, he has seen some famous faces entering and leaving the docks. Most famous of all, perhaps, was Her Majesty Queen Elizabeth, who visited

Hull on the Royal Yacht Britannia. Mr Moore said: “It was a privilege to be one of the first people to welcome Her Majesty to the city and a real honour to help bring the yacht through the lock gates. “It’s my favourite part of the job, seeing the different types of vessels pass, especially something a bit different such as the cruise liners and Royal Navy vessels.” Reaching 50 years of service is no mean feat. To thank Mr Moore for his long-standing service, ABP Humber director, Simon Bird, awarded him with a cheque at a special service celebration held at the Pump House on Alexandra Dock. Mr Bird described George as being a “true inspiration,” and said his incredible

knowledge of the port industry had come in handy on numerous occasions. He said: “George is a true inspiration as this incredible length of service illustrates. He is an example of true dedication and has built up an incredibly useful breadth of knowledge regarding the port industry. “ABP Humber is one of the biggest employers in the region, directly employing 1,200 people. We continually strive to make our ports great places to work, with a colourful calendar of social events for employees to enjoy. “We also continue to make substantial investments in upgrading our working areas and making sure our people have the very best skills and systems available.”

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BUSiNESS Weekly Niche work Kate Wickham MBE, managing director of print solutions manufacturer Gate 7, says focus is key – on products, people, process, research and development... as well as keeping pace with technology

HANDS ON Kate inspects the shop floor

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PRINT WORKS Gate 7 likes to stay ahead of the game

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hull-live.co.uk

Wednesday August 29 2018 5

Business IN BRIEF

Energy firm aids air ambulance HEALTHCARE: Rix Petroleum has announced a new partnership with lifesaving charity the Yorkshire Air Ambulance. The emergency service needs a staggering ÂŁ12,000 a day to keep both of its helicopters in the air. Hull-based business Rix officially launched its new partnership with the air ambulance at Driffield Show. Duncan Lambert, managing director at Rix Petroleum, said: “The Yorkshire Air Ambulance does a fantastic job of helping people injured in remote areas get the emergency medical treatment they need. “We have worked with the region’s farmers for more than a century and we know that often, farming involves lone workers in areas of the countryside that can be extremely difficult to access for conventional paramedics.â€?

Students interacting with the HoloLens

Mixed reality tech is powering the future SUMMER SCHOOL SHOWS POTENTIAL By Phil Winter

philip.winter@reachplc.com

A MIXED reality summer school has given university students in Hull a glimpse into the future as it trained them on nextgeneration technologies. The Mixed Reality Accelerator at the University of Hull saw students work with major companies including Audi, energy supplier Centrica and Microsoft, using the latter’s new HoloLens headset. The pioneering technology allows users to place holograms into the real world and could change the way billions of people work across the world. Stephen Willis, chief finance officer at the University of Hull, said: “It’s not every day an opportunity presents itself to be at the forefront of such a step change and play a part in building the capabilities tomorrow’s workers need to make it happen. “The Mixed Reality Accelerator has offered exactly that. The students involved have learnt from world-leading experts in Mixed Reality and spatial computing, including Microsoft; have privileged access to cutting-edge technology and the opportunity to develop their work-related skills by applying that to real challenges in collaboration with some of the biggest companies in the world.� Rather than place users in a fully computer-generated world, as virtual reality tech does, HoloLens allows users to put 3D digital models in the room alongside them. The technology looks destined to have a huge impact on the future of a wide range of industries, from manufacturing and construction to training and renewables. The car industry could be transformed by the technology. A mechanic repairing a vehicle could see a digital model of the task before applying it in real life, as well as showing step-by-step instructions.

Here at Ernest Wilson we have a business to suit every budget!

“The fact all of this is taking place here in Hull opens up a multitude of opportunities for new applications to boost industry in the region, attract fresh inward investment and kickstart fresh global trade opportunities,â€? Mr Willis said. Students who completed the HoloLens School have shared their experiences. Computer Science student Sijan Shrcosh Rana said: “Having the opportunity to develop applications in this field and work with Microsoft and other major businesses to create something that could have massive implications across industry, is something that will really stand out on my CV.â€? Jan Pflueger, who works with augmented reality and virtual reality technology at Audi AG, said: “For us at Audi, innovation and using leading edge technology is a key to success. Mixed reality will have a big influence on our future way of working.â€? The HoloLens school was a nine-week course, which started back in June. Companies across the world are increasingly turning to technology to transform the way they operate. It has been predicted that virtual reality and augmented reality could be worth more than ÂŁ102bn by 2020. Greg McKenna, managing director of Centrica Storage Ltd., said: “This technology will enable us to achieve greater cost efficiencies in engineering projects, as well as enhancing safety, which is our priority.â€?

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T: 0113 238 2900 E: info@ernest-wilson.co.uk W: ernest-wilson.co.uk The Business Centre, Deanhurst Park, Gelderd Road, Gildersome, Leeds, WestYorkshire, LS27 7LG TRIED ANDTRUSTED SINCE 1956

6 Wednesday August 29 2018

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MY BUSINESS STORY SPONSORED BY

INIT Creative won a start-up trophy at the Hull Daily Mail Business Awards

‘Keep emotions in check to succeed in business’ SUCCESFUL START-UP FOUNDER ON FIRM’S EARLY YEARS

ADAM Storch co-founded INIT Creative with his brother Brendan in 2015. The Hull company specialises in video production, animation, graphic design and web design and, within a year of launching, had been awarded Start-Up Business of the Year at the 2016 Hull Daily Mail Business Awards. High-profile clients include sports teams Hull City and Hull KR, the Hull 2017 City of Culture team, Hudgell Solicitors and MKM Building Supplies. Two years on, Mr Storch, who is a member of the business networking group For Entrepreneurs Only, shares his memories and advice on starting his own business.

Why did you decide to start your own business?

Like a lot of people, we’d been thinking about it for a while and used a reorganisation in the companies we worked for at the time as an opportunity to leave and give it a go.

T“ here will always be

stressful moments, but it’s important to keep control of your work-life balance Adam Storch

By Phil Winter

philip.winter@trinitymirror.com

What are the differences between running a business and working nine-to-five?

You can never truly switch off when running a small business. For us, this means that our clients don’t expect a nine-to-five service as we are flexible and always happy to help them meet challenging deadlines. When running your own business, you have to wear lots of different hats and no two days are the same. One day we’ll be filming a mock-up road traffic accident at 10pm and the next day, filming at a business convention. And, of course, there’s always the accounts and paperwork to be kept up to date.

What challenges have you had to overcome to succeed?

We started the business with limited funds and equipment, and have put everything back into the business since we started to buy the best quality equipment to ensure our work is of the highest standard. Also, trying to establish a work/life balance has been a challenge. And still is. We started a family at the same time as starting the business, so, for a while, we needed more than 24 hours in a day to get everything done.

How have you recovered from these set-backs?

There will always be stressful moments, but it’s important to keep control of your work-life balance and the ups and downs that happen to all small businesses on a regular basis.

What advice would you give to someone who is starting their own business?

Expect lots of highs and lows on a regular basis. Don’t let your emotions take over and keep a level head. Always try to take some time out for yourself. For me that “thinking time” might be going to the gym or taking the dog for a walk.

What are the three key lessons you have learned along the way?

■ Don’t put all your eggs in one basket. ■ Always be prepared to go the extra mile for your clients. ■ Don’t be afraid to say ‘no’ if a prospective client doesn’t fit your company culture or ethos.

What do you find most exciting about running a business in Hull and East Yorkshire right now?

We’ve been actively involved in

Adam Storch working for key City of Culture events and have some of the area’s successful entrepreneurs as clients. Through this work, we definitely feel that the Hull and the East Riding is progressing. We love living and working here.

What is your involvement with FEO?

We attended the FEO Ignition series in 2015 and I joined as a member a year later. We’re happy to help FEO by producing its annual brochure and filming its events. We also produce graphics, videos and vox pops for social media.

MAI-E01-S3

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Wednesday August 29 2018 7

YOUR MONEY Claiming back PPI is fairly straightforward and there are organisations which can help – but remember, time is ticking

POUND NOTES

Are you covered?

HOLIDAY MOPED HIRE MAY LEAD TO UNAFFORDABLE MEDICAL BILLS HOLIDAYMAKERS are being urged to think twice before hiring mopeds while overseas. Abta, the UK’s largest travel association, says many people have dangerous accidents while on holiday after hiring mopeds. It’s also reminding holidaymakers of the limitations and exclusions of standard travel insurance policies – many of which will not cover accidents from quad bikes and mopeds, leaving seriously injured holidaymakers facing unaffordable medical bills. VICTIMS SENT OWN PASSWORDS IN NEW ‘SEXTORTION’ SCAM CYBER criminals are sending victims their own passwords in an attempt to trick them into believing they have been filmed on their computer watching pornography and demanding payment. Action Fraud said there have been over 110 reports made to it from concerned victims who have received the emails, which contain the victim’s own password in the subject line. The emails demand payment in Bitcoin and claim that the victim has been filmed on their computer watching pornography. Action Fraud suspects fraudsters may have gained victims’ passwords from an old data breach. RETIREMENT INTEREST-ONLY MORTGAGES LAUNCHED LEEDS Building Society has launched a new range of retirement interest-only mortgages, as part of moves to give older home owners more borrowing options. Interest-only mortgages allow people to make regular interest payments on a loan, without paying off the loan itself – but the capital must be eventually paid off. Leeds’ new mortgages are being offered to borrowers aged 55-80. The loans need to be repaid on a specified life event. This could be the sale of the property, moving into residential care, or the death of the borrower. FINANCIAL FACT: Some £5.2 billion was paid in inheritance tax last year – an increase of 8% or £388 million compared with 2016-17 – according to HM Revenue and Customs (HMRC) figures.

A

UGUST marks the one-year countdown to the deadline for making a PPI claim – and with millions of policies having been taken out, the clock is ticking if you want to make a complaint. The deadline for PPI complaints is August 29, 2019. As many as 64 million PPI policies have been sold in the UK, mostly in the 20 years after 1990 – but some stretching as far back as the 1970s. Some £31.5 billion has already been paid back between January 2011 and May 2018 to customers who complained about the way they were sold PPI. If you had a PPI policy you weren’t happy about you can complain yourself – for free – and it might be easier than you think. Here’s what you need to know about PPI and making a claim... WHAT IS PPI? PPI or payment protection insurance was designed to cover repayments if you found you were unable to make them yourself for particular reasons - perhaps due to being made redundant, having an accident or being ill. WHAT FINANCIAL PRODUCTS MIGHT PPI HAVE BEEN ADDED TO? PPI was tacked onto products such as personal and business loans, credit cards, store cards,

With just a year to go until the PPI deadline, now’s the time to decide whether you want to make a claim. VICKY SHAW has the low-down find you’re entitled to money back just for having the policy – even if you don’t think it was mis-sold to you. There’s a new reason you can complain – and it’s if the bank or WHY DID PPI BECOME other provider earned a high level of CONTROVERSIAL? commission from the sale of PPI but IT WAS found to have often been mis-sold, to people who didn’t need you weren’t told when you bought it. Providers were often paid commisit because it was unsuitable, felt sion by the insurer, as a reward for under pressure to sign up, or in the sale of PPI. The money for this some cases didn’t even realise they commission would come out of the had a PPI policy because it was payments you made for the policy. A simply added without them asking. high level of commission typically ARE THERE OTHER CIRCUMSTANCES IN means it was more than half of what you paid for your PPI policy. WHICH I COULD MAKE A PPI CLAIM? These rules mean it’s also possible YES – importantly, you may now to complain even if you’ve had a previous complaint about the mis-selling of PPI rejected. You don’t need to know or explain how much commission was paid for your PPI policy. If you don’t know the details, you can still complain. mortgages, catalogue credit and other types of credit, such as car finance and hire purchase agreements for household items.

you may have which could help – but if you haven’t got this you can still ask the firm. The Financial Conduct Authority has a page on its website that helps people track down the details of firms (fca.org. uk/ppi/how-to-complain/ search-for-provider). WHAT FREE HELP IS AVAILABLE FOR ME TO MAKE A COMPLAINT? CONSUMER help websites MoneySavingExpert.com and Resolver. co.uk have free tools which can help take the hassle out of complaining. Citizens Advice, Which?, the Money Advice Service, the Financial Conduct Authority and the Financial Ombudsman Service also have lots of information on their websites. When making a complaint, remember to include key details which could help firms track down your PPI policy details, such as your date of birth, your policy number if you have it, when you took out the policy and your address at the time you had the policy. It will also help to let the firm know the reason for your complaint.

WHAT IF I’M STILL NOT HAPPY AFTER MAKING A COMPLAINT? IF you have complained to the firm HOW CAN I CHECK IF I HAD PPI? and you’re not happy with their IF THE policy was taken out a very response, you can take your long time ago, or you aren’t quite complaint to the Financial sure, you may need to to a bit of detective work – but there is help out Ombudsman Service, which resolves disputes between there with this. consumers and financial firms. Try to dig out any old paperwork

8 Wednesday August 29 2018

hull-live.co.uk

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Business IN BRIEF

Charity helps feed children

CHARITY: A regional food charity has revealed it is helping to feed around 800 children every week across Hull and the Humber. FoodShare said it had seen a 25 per cent increase in the number of people it was supporting in the last year, and has warned the figure highlights “the glaring need for food provision in our communities.” The stark increase follows the charity’s launch of ActiveAte, a holiday hunger campaign to raise awareness of children at risk of food poverty in Hull and Humber this summer. Clive Darnell, manager at FareShare Hull and Humber, said: “For parents of children who normally receive free school meals, the summer can be a difficult time to make ends meet, with the strain of added food costs, activities and childcare meaning many families can struggle to provide food. “ActiveAte is our campaign to address this issue, and this year’s figures across Hull and Humber, particularly in comparison to 2017, demonstrate the glaring need for food provision in our communities. “With the support of our food partners, we’re grateful to be able to support more frontline holiday projects than any summer before.”

Youth enterprise ENTERPRISE: Hull City Council’s youth enterprise manager Charles Cracknell has been shortlisted in the 2018 NatWest Great British Entrepreneur Awards. Mr Cracknell fended off competition to be in the running for the Entrepreneurs Champion of the Year Award. Now in its sixth year, the NatWest Great British Entrepreneur Awards has celebrated some amazing entrepreneurs over the years, many of who are now household names. Mr Cracknell said “I am deeply honoured to shortlisted in the Entrepreneurs Champion Section of the GB Entrepreneurs Awards for the work I have done with partners in supporting enterprising young people and raising the importance of enterprise skills and youth entrepreneurship in Hull. “Entrepreneurial spirit among young people is still clearly alive and well in our area, and I am thrilled to be able to continue to support them through the work I do working alongside some fantastic colleagues and partners.” Gordon Merrylees, head of entrepreneurship at NatWest, said: “Following another record-breaking year, I want to thank all of the entrepreneurs who entered and congratulate those who have been shortlisted.”

A family has praised a specialist care equipment business

Specialist care firm’s city showroom praised FACILITY OPENED EARLIER THIS YEAR TO MUCH ACCLAIM By Phil Winter

philip.winter@reachplc.com

A HULL family whose son lives with cerebral palsy has praised a specialist care equipment business’ decision to open a showroom in the city. Alpine HC, based in Kingswood, provides care equipment and furniture to residential homes and patients, and opened its first public showroom in north Hull earlier this year. The Atkinson family said they feared they would have to travel “far and wide” to look for a customised bed for their son, Mark, and were relieved when they found the new showroom was on their doorstep. People can now visit the showroom and try out the range of specialist beds, chairs and mattresses before buying. The Atkinson family said: “Our son, Mark, has cerebral palsy and is totally dependent on his wheelchair. “We were looking for a new bed for Mark to replace his existing one and stumbled across Alpine HC online. We were delighted to find

it is Hull-based and had a showroom in Kingswood. “We normally travel far and wide to find a showroom of this nature.” Alpine HC was established in Hull in 2004. The company supplies care homes across the country and has, more recently, expanded its offering to people seeking support in their own home. Jed Lant, business development at Alpine HC, said the showroom had been a

big success since opening. He said: “We have had people travelling from as far away as the south coast, right up to Scotland. “Our products are all quite stylish and contemporary, and the showroom is unique for the area. “As a company, we aim to become a long-term provider for the care market, and be a first choice supplier for homes.” The new showroom is on the Kingswood Retail Park, and gives people the chance to browse Alpine HC’s range of products and, importantly, try them out for comfort before buying. The Atkinson family said: “The showroom was excellent. The beds and chairs in the showroom looked contemporary and are an ideal fit for the home. “Customisable wood colours and fabric options meant we could purchase a bed that matched the decor of Mark’s bedroom.” Alpine HC supports more than 100,000 people living in care homes across the country, and more than 2,000 people living at home.

Business park signs new management firm FACILITIES: PPH Commercial has been selected to manage a prestigious new £3m business park in Hull. The Ideal Business Park in National Avenue has enjoyed significant investment from its owners, the Lightowler facilities management group, this year.

Since buying the land from Ideal Standard, Lightowler's seven-figure investment has transformed the site and it now benefits from a number of green features – including low-energy LED lighting, optional photovoltaic solar panels and electric vehicle charge points.

PPH property management director Tom Bell said: “Having worked hard to achieve a significant level of occupancy, we are delighted to take on the management of the entire site, which is a thriving business hub for local companies. “It’s ideally suited to

businesses which recognise the benefit of top class office space for their staff while having an equivalent area for storage and workshop space. Ligthtowler, a Hull firm which has been established in the Yorkshire region for more than 150 years, is

looking forward to future development opportunities.

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