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We would like to take this opportunity to thank each and every person involved with Hunter Valley Care. Firstly, to our residents: we thank you for allowing us the opportunity to care for you – it is an opportunity we truly cherish. Our residents are the reason we are so passionate about what we do, and we are grateful to all of you for your positive and rewarding involvement with Hunter Valley Care.
Secondly, to the families of our residents: we thank you for entrusting us with the care of your loved ones, for your own involvement with that care, and for your continued support of our business.
And finally, to our staff: we thank you for the tireless devotion and indispensable effort you dedicate to your work. The empathy and kindness you show our residents and their families, as well as your consistent ability to rise above your own circumstances to provide the highest possible quality care, form the cornerstones of our company.
Christmas Trivia Kissing under the mistletoe possibly began in old England. One theory is that the Druids started it all. They believed the mistletoe was sacred and therefore a charm against evil. They used golden sickles to harvest it and, to keep it from touching the ground, caught it in the folds of their priestly garments. Another theory is that the custom was started by the Scandinavians, who considered mistletoe to be a symbol of peace. When enemies chanced to meet under it, so the story goes, they would be required to declare a truce for the day and seal it with a kiss of peace.
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Editorial
Welcome to our brand-new newsletter! Hello and welcome to the first instalment of the Hunter Valley Care newsletter! Inside, you’ll find:
Resident profiles
An inside look at our facilities, activities and events
Insight into the future of Hunter Valley Care and aged care in general
Additional information about our services
And much more!
Think of this newsletter as our Christmas gift to you!
We hope you enjoy reading the newsletter and we look forward to hearing your feedback.
Our Vision Hunter Valley Care strives to set the future direction for aged care and retirement living in the Hunter region. In living out our vision, we endeavor to, and believe we are succeeding in, changing the perception of aged care in the Hunter region. We treat people with respect, dignity and celebrate the lives of people in our care. We provide living environments that empower all people to live with total peace of mind. No matter what their age, their health or their lifestyle; we strive to enable the people in our care to get the most out of life. Every day we are involved in all aspects of the operation of our facilities. We actively seek feedback from residents in our care as well as their families; this is a fundamental element that drives ongoing improvement to the quality of the services we offer. For feedback contact us: Head Office Street: 78 York Street, Teralba NSW 2284 Post: PO Box 3310 Glendale NSW 2285 Phone: 1300 739 518 Fax: (02) 4955 6411 Email: info@huntervalleycare.com.au
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Melbourne Cup Events Fiorente may have won the Cup, but our residents were all winners at this year’s funfilled Melbourne Cup events! At Amaroo and Fig Tree, our residents displayed their creative talents and vibrant personalities in a fascinator and hat parade. Residents crafted their own beautiful headpieces and modelled their creations on the catwalk for everybody to enjoy. Being ‘best dressed’ wasn’t the main focus – it was all about showcasing individual
personalities as residents (and Residents at all our facilities staff!) made their way down enjoyed a delicious luncheon the catwalk. with finger foods and punch, before placing bets on horse Our other facilities also had some wonderful activities – at racing games and receiving a sweep for the main race. A Bethel, residents even great day was had by all, and enjoyed a game of in-house we’re already looking forward ten pin bowling! to next year’s events!
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Monthly Food Theme Days At each of our facilities, one day a month is dedicated to the food and culture of a particular country. Residents are served a delicious, authentic meal, which is incorporated with cultural activities and decorations to fit the day’s theme. In the past, residents have enjoyed Chinese, Italian, Spanish and Indian cuisine (to name
just a few!), as well as some wonderful entertainment – even a Spanish bullfighter and an Indian snake-charmer! Christmas events replace the international theme day in December, but it will recommence in January with a new cultural adventure to start the New Year.
Remembrance Day On November 11, services were held at each of our facilities in honour of Remembrance Day, which marks the anniversary of the official end of World War I.
served and gave their lives in war. Psalms were read, the Last Post was played and Amazing Grace and the National Anthem were sung beautifully before a minute of silence at 11am.
It is a day on which we remember all those who
We would like to take the opportunity to recognise
and show our respect for all the ex-servicemen and women who reside at our facilities.
Christmas Trivia Various countries have different versions of the actual gift giver. England: Father Christmas France: Pere Noel (Father Christmas) Germany: Christkind (angelic messenger from Jesus), she is a beautiful fairhaired girl with a shining crown of candles. Holland: St Nicholas. Russia: In some parts - Babouschka (a grandmotherly figure), other parts it is Grandfather Frost. Scandinavia: A variety of Christmas gnomes. One is called Julenisse. Spain and South America: The Three Kings Italy: La Befana (a kindly old witch) 5
HVC Profile
Watson Dingwall
convinced her to let him have one, going on to collect several bikes and learn a great deal about them. One month before he was to become a fully qualified fitter and turner, Watson was enlisted in the Australian Defence Force. His subsequent career working on aircraft engines in the Air Force saw him travel to places like Richmond, Amberley, Wagga, Port Moresby, and From his hands-on career as a Goodenough Island – to name machinist in the Defence just a few! Watson had many Force to his hobbies of unique experiences gardening and dancing, throughout his service, Watson Dingwall has always including building his own hut been a man of many talents. to live in while stationed at As a young man, Watson Port Moresby, enduring 18 worked for BHP as a fitter and inches of rain in 12 hours on turner, maintaining, repairing Goodenough Island, and and modifying machinery such working on aircrafts that were as engines. His choice of destined for Pearl Harbour but vocation stemmed from his diverted to Amberley in light love of motorbikes and his of the Japanese attack. interest in how they worked. After his wife, Grace, passed Originally forbidden from away, Watson took up owning a motorbike by his gardening as a hobby to keep mother, Watson eventually himself busy. As it turned out,
he had quite the green thumb! Looking through his yearly albums filled with photographs of his flowers is a treat. African violets, Dutch irises, roses in a rainbow of colours – every flower you can think of was grown in Watson’s beautiful, flourishing gardens! Right up until the age of 91, Watson’s other hobby was New Vogue dancing – an Australian form of sequence dancing, which includes waltzes, tangos, foxtrots and many more. Throughout his life, Watson has mastered an impressive 86 different styles of dance! Watson has been a resident at Amaroo for three years, and enjoys taking day trips on the bus and playing housie. He also has an extensive taped music collection, which he shares with other residents by playing 45 minutes of music before each housie session. Be sure to stop by for a musical treat and perhaps a chat with this interesting character.
Christmas Trivia Oliver Cromwell, in England banned Christmas Carols between 1649 and
1660. Cromwell thought that Christmas should be a very solemn day so he banned carols and parties. The only celebration was by a sermon and a prayer service.
December 26 was traditionally known as St. Stephen's Day, but is more commonly
known as Boxing Day. This expression came about because money was collected in alms-boxes placed in churches during the festive season. This money was then distributed to the poor and needy after Christmas. 6
Did you know? Helpful Hints For People With Dementia
An afternoon nap for 20 minutes or less can settle people with dementia during periods of ‘sundowning’ (increased confusion, agitation and aggressiveness). The short nap helps to reset circadian rhythms – 24-hour cycles of sleep and wakefulness that are often fragmented due to dementia.
Rosemary placed around facilities can aid residents’ cognition and memory retention. The scent of rosemary essential oil has been proven to enhance both long- and short-term memory and boost cognitive function in those with dementia.
Fish and chips, anyone? Young or old, who doesn’t love a delicious helping of fish and chips for lunch?
Music is an essential tool for both relaxation and stimulation in people who have dementia. Inviting residents to listen or sing along to traditional Christmas carols this month can boost their moods, stimulate their memories and involve them in the festive season. (See pages 22-23 for some favourite Christmas carols.)
We will soon be able to offer our facilities a regular delivery of this traditional favourite via our fully accredited, professionally equipped fish and chip van. It will give our residents an opportunity to pop out of their rooms for a change of routine and a serving of fresh, hot fish and chips. Starting in the New Year, the van will visit each facility regularly, so be sure to keep an eye out for it!
Happy Hour Join Us For A Tipple! On Friday afternoons, each of our facilities has a Happy Hour, in which residents can enjoy some cheese and bickies and a beverage or two. Family members and friends are welcome to join their loved ones for Happy Hour to share in an afternoon drink. While we’re on the topic of drinks – our Amaroo, Fig Tree Point and Waterview facilities also offer beer or wine with evening meals to residents in Extra Services accommodation. 7
Intergenerational Corner ‘‘Every elderly person loves children; they give you a reason to smile.” - Amaroo resident Mary Murray, quoted in Newcastle Herald 2012
Each Monday, our facilities come together with Playgroup Australia to host an ‘intergenerational playgroup’: an opportunity for agedcare residents and young children to interact and enjoy each other’s company. Residents participate in activities with children and their parents, such as painting, crafts, sing-alongs and dances (including a regular favourite for young and old – the Hokey Pokey!). The playgroup days help to ease the sense of isolation often felt by seniors, as well as providing an extra activity for residents to look forward to each week. Interaction with children has been
shown to be especially beneficial in improving the mental health of the elderly, by lifting their spirits, stimulating their minds and providing a rewarding experience for all involved. Hunter Valley Care funds all the necessary equipment for the weekly playgroups, and we are looking forward to the continued development of our partnership with Playgroup Australia.
Local Schools and Day Care Centres As well as combining with Playgroup Australia, our facilities often integrate with local schools to provide further opportunities for residents to interact with children.
Students from Whitebridge High School visit our Amaroo facility to participate in activities with residents such as games, crafts and even playing the Wii! Residents also pay occasional visits to the Birralee Long Day Care Centre to join the children for lunch. It’s a great opportunity for our residents to become more involved in the local community and experience a boost of spirits.
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The Future of Aged Care Aged Care is an ever-evolving industry. The government’s Aged Care (Living Longer, Living Better) Bill proposes that the following changes be actioned from 1st July, 2014:
Removal of distinction between low and high level residential care.
Paid extra services and amenities to become more readily available, with care recipients able to opt in and out of services.
A new combined income and assets test, plus new caps on means-tested care fees.
Care recipients contributing to their accommodation costs will have a choice between a lump-sum deposit, periodic payment scheme, or a combination.
Hunter Valley Care will be working to incorporate these changes, as well as changes of our own, into a new five-year strategic plan. This plan also includes the proposed development of a combined Retirement Village and Residential Aged Care Facility, as well as a central hub on Lake Road comprising several facilities and services (more about these developments on pages 13-15). Overall, Hunter Valley Care will strive to contribute to the bright future of Aged Care by implementing necessary changes, which will ensure services continue to be of the highest possible quality. Stay tuned to the newsletter each month for updates on future developments.
Integration With Centre-Based Day Care In line with our commitment to holistic care for the elderly in our community, Hunter Valley Care is working with local Day Care Centres, such as Biala Services Inc., to incorporate centre-based day care with residential aged care.
visit one of our facilities to have lunch, meet and mingle with residents, and participate in activities and events such as concerts; in return, residents from our facilities have also been attending local Day Care Centres.
Once a fortnight, elderly people This combined approach who reside at home are able to encourages the use of available 9
community resources to their full potential, as well as greatly benefiting the elderly community as a whole. We believe it is a wonderful progression in the provision of community aged care, and we look forward to working towards greater integration.
HVC Profile
Joan Dunn
School, Joan had the option of continuing her studies by moving to England, her father’s home country; however, she decided instead to find work at the local Werris Creek shops. A talented artist, Joan became involved in signwriting and creating window displays for the local shop and chemist. After meeting her future husband, Joan moved to Newcastle, where she continued her work as a sales assistant and signwriter at John’s department store. For a period, Joan also volunteered as a Pink Lady at Joan grew up in Werris Creek, the Royal Newcastle NSW. A small country town, Hospital, an important and Joan says Werris Creek has rewarding role. remained much the same over When asked what she is the years since she lived there most proud of in her life, – but that could all be set to Joan answers without change, with Angelina Jolie hesitation: her children – recently visiting the town to Bernard, a boilermaker, scout potential locations for Frances, who works for an upcoming blockbuster film! Hunter Lifestyle Magazine, If you ever need someone to give you tips on drawing, recommend a good murder mystery book, or tell you about the setting for Angelina Jolie’s latest film, Joan Dunn is your go-to gal.
After completing her education at Tamworth High
has two grandchildren, aged 28 and 18. Joan has been a Hunter Valley Care resident for two years and enjoys her life at Amaroo. Her main hobby is reading, especially murder mysteries and crime fiction – she devours books by the stack from the Amaroo library! Joan also enjoys playing housie, attending concerts and going on day trips with other residents, as well as practising her skills in art and drawing. Keep an eye out for the beautiful illustration of an apricot rose at the entrance to Amaroo’s Lavender Wing – it was painted by Joan herself!
and Leslie, who works for the Family Law Court. She
An example of Joan’s artwork.
Christmas Jokes Why was Santa’s little helper depressed? He had low elf esteem. What do you call someone who is afraid of Santa Claus? Claustrophobic What goes oh, oh, oh? Santa walking backwards. How did Santa lose his job? The elves gave him the sack. 10
Accreditation
The Sanctuary Quality Review
Bethel
Every three years, quality reviews of independent living facilities are conducted to ensure that Government-regulated standards are met in three categories: effective management, appropriate access and service delivery, and service user rights and responsibilities. An on-site visit is conducted and staff and consumers are interviewed to determine the results of the quality review.
Our Bethel facility has recently completed its latest accreditation process. The two-day assessment, conducted every three years, involves the testing of 44 outcomes stemming from four main standards: management and staff; health and personal care; resident lifestyle; and physical environment and safety.
Our Tingira Heights facility, The Sanctuary, has recently undergone such a review. We are pleased to confirm that we have succeeded in meeting the expected outcomes for each standard. Nevertheless, we will continue to strive for the constant improvement of our facilities to ensure that quality standards are not only met, but exceeded.
We are pleased to confirm that Bethel met the requirements for all 44 outcomes. Positive feedback was received from residents and their families, who confirmed their satisfaction with the facility’s food, staff and many other aspects.
Kitchen Audits
audits involve the assessment of a facility’s Recently, the kitchens at food safety program, food each of our facilities handling procedures and underwent an annual audit manufacturing processes to process (apart from ensure minimum risk of Waterview, which is not due food safety hazards. to be audited until March). We are proud to announce Conducted by the NSW that each of our facilities Food Authority, kitchen received an A rating – the
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highest available! This provides accreditation for each facility for the next 12 months. We’d like to thank all our kitchen staff members for their hard work in safely and successfully producing great food for our residents.
New Computer Programs Over the last six months, Hunter Valley Care has introduced brand new computer systems for business, finance and client management. Our Care Systems program provides a complete business solution, managing the accounts and day-to-day running of the business while integrating fully with our nursing computer program, ECASE.
The Care Systems program allows us to focus on key areas and look at the bigger picture, rather than becoming caught up in insignificant details and tasks. In turn, this frees up time, staff and resources, which ensures that maximum effort can be expended towards continually expanding and improving services for our residents and their families. The new program also strengthens, positions and prepares us for future changes and developments within our business and aged care as a whole.
ECASE is our new computer system for nursing: a clinical care database incorporating assessments, care plans, progress notes and so on. Previously paper-based, our new electronic system boasts increased efficiency and seamless integration with the Care Systems program. This ensures optimal effectiveness in the operation of our business, the provision of our services and the delivery of our core objectives and values.
New Audit System for Accreditation Over the next few months, we will be working towards the installation and full integration of a new auditing system for future accreditation. Our new computer Care System contains a module involving internal auditing tools, such as documentation management, to ensure each facility is well-prepared for the processes involved in keeping up-to-date with all accreditation standards. This module integrates seamlessly with our other new computer systems to ensure that the ‘business end’ of things runs as smoothly as possible, so we can focus on what’s most important: the satisfaction and wellbeing of our residents.
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Palliative Care At Hunter Valley Care, we are dedicated to ensuring that high-level support and guidance are provided to those nearing the end of life, as well as their families. Each of our residential facilities has its own palliative care service; the resident’s family is consulted to devise an advanced care plan, with the ultimate aim of keeping care recipients in as familiar and comfortable a situation as possible.
therapies are also used, in which a care recipient’s favourite tastes and smells are determined and provided through activities such as food and drink samples.
Mrs Janean Cole, Hunter Valley Care’s Nurse Practitioner in palliative care.
Comfort boxes are also prepared for the families of those receiving palliative care. These boxes include items such as magazines and A special tool utilised in our small snacks that may be of palliative care service is a use while families are comfort box. These boxes are accompanying their loved provided to palliative care one; also included are a range recipients and include of guidance pamphlets, which comforting items and tools, provide information about such as calming music for the what to expect throughout recipient to listen to. Sense the palliative care process.
Our dedicated palliative care coordinator and nurse practitioner, Janean Cole, works closely with staff, families and care recipients themselves to provide enhanced care and optimum quality of life when it is needed the most.
Grief Support Services In times of need, Hunter Valley Care can offer emotional, spiritual, personal, grief and family support through our two chaplains, Reverend Delma Geary and Pastor Sue Jenkins. Whether a loved one has passed away or you are finding the transition process of moving into a facility difficult, our chaplains are on hand to make contact, provide advice and helpful pamphlets for you to read, or simply listen. The chaplains also offer support to staff experiencing periods of grief or difficulty. Interdenominational church services are available, and other ministers often visit each facility. If you require support, please contact Delma Geary on 0412 684 698 or Sue Jenkins on 0422 086 760, or email chaplain@huntervalleycare.com.au. We are also able to provide you with a contact list for qualified counsellors and 24/7 support lines.
Memorial Booklet Service To ease added stress during the grieving period, we offer a special service in which we can create a memorial booklet, incorporating a short piece of writing about your loved one and a beautiful photo. Creating a wonderful, lasting memorial is something we at Hunter Valley Care can do to aid you in your time of need. 13
HVC Profile
Mary Murray
were so close that people often mistook them for triplets! Mary worked in her husband’s pharmacy, and also as a legal officer in children’s court for twenty years. She has many fond memories of her career, especially enjoying her time at the children’s court: interviewing families, liaising with caseworkers and magistrates, and most of all, making friends with her co-workers.
if you’re a regular listener to local radio, you might also have heard Mary calling in! Keeping up with local news and community events has always been an important part of this true Novocastrian’s life.
After researching many aged care facility options for Mary, her son, John, chose Amaroo, believing without a doubt that it was the right place for her. Mary enjoys playing housie, going on her weekly shopping trip to Charlestown Square, and interacting with the many friends she has made at Mary has been an active Amaroo, including staff contributor to the Mary Murray has been a Newcastle community in more members. The staff is one of Newcastle girl all her life. her favourite aspects of the than just her Growing up in Mayfield and facility – as Mary herself says, career. If you look at the Lambton, Mary had an ‘I love them all equally and archives of the Newcastle identical twin sister, Margaret, Herald, you’ll find many letters couldn’t pick a favourite!’ and an older brother, John, of opinion sent in by Mary to A true people person, Mary is both of whom were very the ‘Short Takes’ always up for meeting new important to her – the three column of the newspaper, and friends and having a chat.
Christmas Trivia An artificial spider and web are often included in the decorations on Ukrainian Christmas trees. A spider web found on Christmas morning is believed to bring good luck.
In India, they decorate banana trees at Christmas time. The biggest selling Christmas single of all time is Bing Crosby's White Christmas.
Most artificial trees are manufactured in Korea, Taiwan, or Hong Kong. According to a 1995 survey, 7 out of 10 British dogs get Christmas gifts from their owners.
According to tradition, giving a lump of coal in the stockings of naughty children comes from Italy.
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Future Developments
Lake Road Development With a proposed 2015 commencement date, Hunter Valley Care will begin the development of an allied health centre on Lake Road, Elermore Vale. The centre will include services such as: General Practice
doctors
Pathology Dentistry
Podiatry
Chemist
Physiotherapy Occupational therapy
Beautician Gymnasium
In-House Doctor
The centre will be principally focused on healthcare and wellbeing, but will also incorporate a café, restaurant and day care facility. Further to council approval, an additional aged care facility will also be developed in the area.
We are also currently lodging plans for council approval in relation to the development of our own doctor’s surgery next door to our Waterview facility on Cumberland Street, Teralba. Once these plans are approved, we will begin the process of sourcing our own in-house doctor to meet with patients at the new surgery.
Christmas Trivia Some priests in Australia
advise you to say "Happy Christmas", not "Merry Christmas", because “Merry” has connotations of getting drunk - which brings its own problems. One should say "Happy" instead.
Early Christmas trees
were decorated with fruits, flowers and candles, which were heavy on the tree branches. In the 1800s, German glass blowers began producing glass balls to replace the heavy decorations and called them bulbs.
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Coming Soon: Marmong Waters The future of Hunter Valley Care is truly exciting, with several proposed developments in place. The largest of these developments is the upcoming Marmong Waters Estate, based at Marmong Point. It will incorporate HVC’s first purpose-built, 120-bed aged-care facility; a retirement village of 92 independent homes with 24-hour onsite care available; and several other facilities and services, including:
Nursery with a gift shop and plants for sale Hydrotherapy pool/spa
Library and arts & crafts centre
Beautician and hairdresser
Activities room to host chapel services, housie etc.
Bowling green
Child-minding facilities
Day care/respite centre
Gymnasium with physiotherapy service
Consulting rooms for GPs and allied health professionals
Business offices equipped with special facilities, e.g. for the hearing impaired
Children’s playground
Public restaurant
Boardroom/private dining room
Café in aged care facility
BBQ area
The development will be the first of its kind in the Newcastle/Lake Macquarie area, offering boutique, resort-style living for the elderly while integrating the wider community with its range of additional facilities. Furthermore, the new aged care facility will contain dementiaspecific wings inspired by similar care systems in the USA; these wings will provide a homelike environment, including domestic kitchens and rooms that open onto a central, communal living area. Hunter Valley Care is thrilled to be pursuing these projects in line with our commitment to continual improvement, extension and advancement, and our vision of a positive, innovative future for aged care and retirement living. We look forward to keeping you updated on the progress of these exciting new developments! Artist’s impression of Marmong Waters.
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About the Area: Marmong Point Located between the suburbs of Booragul and Woodrising, Marmong Point is home to beautiful waterfront overlooking Marmong Creek, Cockle Bay and Warners Bay, as well as recently rehabilitated natural wetlands flourishing with native flora and fauna. Marmong Point Marina is a thriving central hub for boaters looking to explore the Lake Macquarie area; it is soon to feature a brand new floating restaurant, which will be available for functions, fine dining and take away. With its tranquil, picturesque setting and close proximity to many Lake Macquarie attractions, we can’t wait to give future clients the chance to call Marmong Point home. The beautiful waterfront area of Marmong Point. Photos courtesy of Dean Osland.
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Amaroo Activities Program
These are proposed activities and may be changed without notice.
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Activities Program
Waterview These are proposed activities and may be changed without notice.
Fig Tree Point (Nursing Home) Activities Program
Every morning: Meet & Greet and Menus
These are proposed activities and may be changed without notice.
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Activities Program
Fig Tree Point (Extra Services) These are proposed activities and may be changed without notice.
Bethel Activities Program
These are proposed activities and may be changed without notice.
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Joy to the World
Silent Night
Verse 1 Joy to the world! the Lord is come;
Verse 1 Silent night, holy night
Let earth receive her King;
All is calm, all is bright
Let every heart prepare him room,
Round yon Virgin Mother and Child
And heaven and nature sing,
Holy Infant so tender and mild
And heaven and nature sing,
Sleep in heavenly peace
And heaven, and heaven, and nature sing.
Sleep in heavenly peace.
Verse 2
Verse 2
Joy to the world! the Saviour reigns;
Silent night, holy night!
Let men their songs employ;
Shepherds quake at the sight
While fields and floods, rocks, hills, and plains
Glories stream from heaven afar
Repeat the sounding joy,
Christ, the Saviour is born
Heavenly hosts sing Alleluia!
Repeat the sounding joy,
Christ, the Saviour is born.
Repeat, repeat the sounding joy. Verse 3 (optional)
Verse 3
No more let sins and sorrows grow,
Silent night, holy night
Nor thorns infest the ground;
Son of God, love's pure light
He comes to make His blessings flow
Radiant beams from Thy holy face
Far as the curse is found,
With the dawn of redeeming grace
Far as the curse is found,
Jesus, Lord, at Thy birth
Far as, far as, the curse is found.
Jesus, Lord, at Thy birth.
Verse 4 He rules the world with truth and grace, And makes the nations prove The glories of His righteousness,
DID YOU KNOW?
And wonders of His love,
This carol was first performed on Christmas Eve, 1818, in Oberndorf, Austria.
And wonders of His love, And wonders, wonders, of His love.
During the Christmas truce of World War 1 in 1914, ‘Silent Night’ was sung simultaneously in French, English and German by troops on both sides, as it was the only song all of them knew.
DID YOU KNOW? The lyrics of ‘Joy to the World’ are based on Psalm 98 from the Bible. Only the second half of the original lyrics for the carol are used today. 23
Star Pics
HVC Contacts Amaroo Aged Care Facility Street: 66 Dudley Road, Charlestown NSW 2290 Post: PO Box 3310 Glendale NSW 2285 Phone: 1300 760 139 Fax: (02) 4942 3075 Email: reception@amarooagedcare.com.au Figtree Point Aged Care Facility Street: 7 Harris Street, Toronto NSW 2283 Post: PO Box 3310 Glendale NSW 2285 Phone: 1300 760 284 Fax: (02) 4950 50778 Email: reception@figtreepoint.com.au The Sanctuary – Independence with Care Street: 31 Tinglewood Close, Tingira Heights NSW 2290 Post: PO Box 3310 Glendale NSW 2285 Phone: 1300 760 292 Fax: (02) 4914 8704 Email: thesanctuary@huntervalleycare.com.au
Rugged up against the cold, Jean Delore makes friends with one of Waterviews Melbourne Cup day visitors.
Waterview Aged Care Facility Street: 16 Cumberland Street, Teralba NSW 2284 Post: PO Box 3310 Glendale NSW 2285 Phone: 1300760342 Fax: (02) 4958 5276 Email: ecm@waterviewagedcare.com.au
The staff of Hunter Valley Care would like to wish all our residents and their families a very Merry Christmas and a Happy New Year. We look forward to joining you in celebrating the festive season and welcoming 2014!