Airport Focus International issue 35: January/February 2018 by Iain Hoey

ISSUE 35 | JANUARY/FEBRUARY 2018

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HARDER TARGET BOOSTING THE PHYSICAL SECURITY OF AIRPORT BUILDINGS

BREXIT AND AVIATION Is the Single European Sky under threat or can bi-lateral agreements ямБll the gap?

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EDITORIAL

GARY MASON, EDITOR:

THE SECURITY JUGGERNAUT ROLLS ON Passengersâ&#x20AC;&#x2122; personal possessions continue to be targeted by multiplying layers of protocols and restrictions

n October 2016 I was travelling in the US on business and arrived at my JFK Gate ZIV] IEVP] MR XLI QSVRMRK LEZMRK Ç¼S[R in from San Diego to catch a connecting Ç¼MKLX XS -IEXLVS[ There was chaos at the gate with dozens of highly agitated passengers milling around while KVSYRH LERHPMRK WXEÇº QEHI E WXVMRK SJ GSRJYWMRK announcements about a particular model of smartphone, which had recently been deemed XS FI E Ç»VI VMWO 5EWWIRKIVW [IVI EWOMRK E RYQFIV SJ questions including can I bring my phone on board and use it, can I bring it on board only if . W[MXGL MX SÇº [MPP . LEZI XS WXSVI MX MR XLI LSPH SV will I have to call someone to come to the airport and collect my phone from me now as I will not FI EFPI XS Ç¼] [MXL MX$ The whole process delayed boarding by EX PIEWX ER LSYV 9RJSVXYREXIP] XLMW X]TI SJ discombobulating travel misery is all too familiar to airport users these days and the shame of it is that the focus for endlessly added layers of restrictions/outright bans and new protocols is squarely directed at paying passengersâ&#x20AC;&#x2122; personal TSWWIWWMSRW 8LIMV TIVWSREP HIZMGIW XLIMV FEKW their items purchased in the airport and even their clothing are fair game for regulation and VIWXVMGXMSR EX XLI HVST SJ E LEX The ban on liquids, pastes and gels -

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introduced as a temporary measure in 2006 MW WXMPP ZIV] QYGL [MXL YW 8LI MRMXMEP TVSTSWEP was that it would end in 2015 but it will now FI [MXL YW TIVQERIRXP] &MVTSVX WIGYVMX] VIKYPEXMSRW EVI PMOI XE\IW Æ³ SRGI XLI] EVI MRXVSHYGIH XLI] HSRÆ¶X HMWETTIEV Now this month the US Transport Security &HQMRMWXVEXMSR 8 & LEW ERRSYRGIH XLEX passengers need to allow even more time to pass through security because of changes in the WGVIIRMRK TVSGIWW The new rules outline how electronics that are bigger than a cell phone should be placed MR FMRW 8LI MXIQW RIIH XS FI PEMH RI\X XS IEGL SXLIV MR XLI FMRW ERH GERRSX FI WXEGOIH SR XST SJ IEGL SXLIV S LS[ QER] XVE]W [MPP ER average passenger now need to organise all the TSWWIWWMSRW XLEX RIIH XS FI WGVIIRIH$ &GGSVHMRK XS XLI 8 & XLMW LIPTW SFXEMR E GPIEVIV < VE] MQEKI .X MW EPWS TSWWMFPI XLEX TEWWIRKIVW QE] I\TIVMIRGI QSVI FEK GLIGOW Of course the new security measures do not apply to passengers enrolled in using 8 & 5VI q PERIW 8VEZIPIVW IRVSPPIH MR 8 & 5VI q EPWS HS RSX RIIH XS VIQSZI WLSIW 3-1-1 liquids, laptops, electronics, light SYXIV[IEV SV FIPXW Just as passengers who travel on private aircraft donâ&#x20AC;&#x2122;t have to go through most if not all SJ XLI EFSZI EX QER] SJ XLI [SVPHÆ¶W EMVTSVXW JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 3

ISSUE 33 | SEPTEMBER/OCTOBER 2017

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GROUND FORCE DR MICHAEL KERKLOH ON MUNICH’S PREPARATIONS FOR THE NEW WINTER SEASON

WEATHERING THE STORM Protecting airport infrastructure from hurricane damage

CITY CENTRAL LCY on expansion and the planning process “lottery”

INTER AIRPORT PREVIEW | GSE DRIVER TRAINING | DIGITAL DEVELOPMENT

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CONTENTS

Editor Gary Mason gary.mason@jld-media.co.uk +44 (0) 7904 299 498 Editorial Assistant Iain Hoey iainhoey94@hotmail.co.uk +44 (0) 7757 946 414 Sales Manager Robert Aitken robert.aitken@jld-media.co.uk +44 (0) 7766 195 814 Design & Production Stuart West stuart.west@jld-media.co.uk +44 (0) 1737 852 343 Publishing Director Helen Richmond helen.richmond@jld-media.co.uk +44 (0) 1737 852 344 Subscriptions subscriptions@jld-media.co.uk +44 (0) 7808 773 346 Airport Focus JLD Media, 25 Clarendon Road, Redhill, Surrey RH1 1QZ Tel: +44 (0) 1737 852 100 Airport Focus is published 6 times a year. Annual subscriptions: £95 UK; £140 rest of the world. £15 sample copy. Discounts for multiple subscriptions.

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NEWS INTERSERVE

LANDS

Ó37M

SPANISH

AIRPORT

LOUNGES

NAMED

WORLDS'S

BEST

AIRPORT

AIRPORTS

NEED

ADOPT

HOLISTIC

DEAL

8 9

APPROACH

NOTEBOOK VIEWPOINT:SMITHS ON

CASE

EFFICIENT

ACCESS

TO AIRPORT

BUILDINGS

FORUM:PARKING-COMPETITION

PREMIUM

TRAINING IN

SECURITY

STUDY:COMPLIANT

EXPERT FOR

DETECTION

SERVICES

RECRUITMENT:HEATHROW'S CERTIFICATE

AIRSIDE

OPERATIONS

MILESTONE

FEATURES A JLD Media publication

BREXIT-THREATS

FOR

ISSN 2515-5857

Printed by Stephens & George Ltd

BUILDING

No part of this publication may be reproduced without the written permission of the publishers. The Publishers accept no responsibility for any statements made in signed contributions or in those reproduced from other sources, nor for claims made in any advertisements.

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UK/EU

AND

OPPORTUNITIES

AVIATION

SUSTAINABLE

GSE:US

CARRIER/AIRPORT

28 SETS

STANDARD

PARTNERSHIPS

BLOCKS-DESIGNING

INTELLIGENT TERMINALS

REGULAR COVER

STORY:PHYSICAL

MEASURES INSIDER

COMBAT

THE

SECURITY TERROR

THREAT

12 42

JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 5

EDITORIAL BOARD

1. DR. MICHAEL KERKLOH CEO Flughafen München GmbH (FMG)

3. THOMAS TORSTEN-MEYER Former - Senior Vice President Airport Operation Munich Airport

5. RICHARD DUNCAN Assistant General Manager, Public Safety and Security Hartsfield-Jackson Atlanta International Airport (ATL)

Since September 2002 the management team at Muncich Airport has been led by Dr. Michael Kerkloh. He is FMG’s president and CEO. The 63-year-old Kerkloh embodies a new leadership generation in the German aviation industry. Kerkloh completed a degree in economics in 1979 at the University of Frankfurt, where he also completed a doctorate in political science. He began his career in the aviation industry at Frankfurt Airport. Afterwards he became one of two managing directors at Hamburg Airport in 1995. Dr. Michael Kerkloh is a member of the governing bodies of a number of important industry organizations. He represented the interests of German airports in dealings with public authorities, policy makers and the business world as the president of the German Airports Association (ADV) from 2013 until 2016. He has been a member of the Governing Board of ACI World, the global airport association, for many years. Dr. Kerkloh was appointed to the executive committee of BDL, the German Aviation Industry Association. In June 2017 Dr Kerkloh was elected president of Airport Council International (ACI) Europe and represents the interests of more than 500 airports in 45 European countries.

After seven years in the German Air Force, where he obtained his pilot’s license and was involved in integrated NATO air defence, Thomas Torsten-Meyer joined Stuttgart Airport where after XVEMRMRK EW &MVTSVX 8VEǽG &WWMWXERX LI [SVOIH JSV ǻZI ]IEVW EW 2EREKIV &TVSR (SRXVSP He then moved to Bremen Airport for another 7-year spell as Manager dealing with Airport Training, Passenger Services and Ground Handling Ramp Services. From 1986 he was Manager for Airport Operations at Munich Airport dealing with a wide ZEVMIX] SJ XEWOW VERKMRK JVSQ XVEǽG XIGLRSPSK] organisation and control to training programs, ETVSR XVEǽG ERH IQIVKIRG] TPER VIKYPEXMSRW aircraft positioning, taxi guidance, winter services and safety management. He also represented the Airport company on HMǺIVIRX EZMEXMSR EWWSGMEXMSRW MRGPYHMRK XLI &(. the German ADV and as a NATO Civil ;Aviation Expert for the German Government (DOT).

Richard L. Duncan, CPP, IAP, serves as the assistant general manager for public safety and WIGYVMX] EX -EVXWǻIPH /EGOWSR &XPERXE .RXIVREtional Airport (ATL), the world’s busiest and most IǽGMIRX EMVTSVX -I PIEHW XLI &MVTSVX TYFPMG WEJIX] and security team with operational responsibilities JSV &MVTSVX PE[ IRJSVGIQIRX PMJI ERH ǻVI WEJIX] security, emergency preparedness and response, and the Airport communications center. Mr. Duncan oversees day-to-day operations and regulatory compliance to ensure the safe and secure movements of ATL’s more than 104 million annual passengers and 63,000 employees. Additionally, Mr. Duncan is responsible for developing and implementing the Airport’s emergency response plans. He regularly coordinates with federal, state, and local agencies to implement rules and procedures. & VIXMVIH GSQQMWWMSRIH QMPMXEV] TSPMGI SǽGIV Mr. Duncan has performed law enforcement and security management duties internationally. -I MW FSEVH GIVXMǻIH MR IGYVMX] 2EREKIQIRX F] & . .RXIVREXMSREP GIVXMǻIH MR -SQIPERH IGYVMX] F] XLI &QIVMGER 'SEVH JSV (IVXMǻGEXMSR MR -SQIPERH IGYVMX] ERH GIVXMǻIH EW ER International Airport Professional by the Airport Council International and the International Civil Aviation Organization.

2. FOO SEK MIN Executive Vice President Changi Airport Group (Singapore) Pte Ltd An aviation veteran and recognized international airport management professional who rose through the ranks at Changi Airport over the last 19 years. Key career highlights include the planning and operational opening of Terminal 3 in 2008, Budget Terminal in 2006, the upgrading of Terminal 2 between@ 2004 and 2006, and the extension of Terminal 2 between 1995 and 1996. Responsible for the opening of the Airport Logistics Park of Singapore and also handled major emergencies such as SARS in 2003, two aircraft crash and enhanced security situation following 911. Recognized for achievements and contributions by the President of Singapore with the Public Administration Award (Silver) in 2009 and the Public Administration Award (Bronze) in 2003. Awarded Minister's Innovation Award for 5 consecutive years. 6 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

4. ROGER KOUKKOULIS Operations, Safety & Commercial Director Airport Operators Assocation (AOA) Roger has past manufacturing processes experience in the aerospace industry and a number of years airport operations management experience, landside and airside at London Luton and more recently Gatwick airports. Roger’s responsibilities have included; airside operations, RFFS and for the air navigation and engineering service providers. Achievements include; delivering over 50 airport operations capital projects, an Airport Operations Centre hub, air XVEǽG GSRXVEGX VIRIKSXMEXMSR ERH XVERWJSVQMRK the safety culture. Roger also experienced a 5 month spell in Sweden at Stockholm Skavsta airport (TBI Airports) as part of a small senior team dedicated to turning around the airports commercial and operational status in readiness for a new LCC operation. This, during a particularly harsh winter. He has championed safety, the balance of commercial objectives, chaired numerous working groups and committees and has represented airports and the AOA including; deZIPSTQIRXW SJ +YXYVI &MVWTEGI XVEXIK] ǼMKLX operations, airside driving standards, leading TBI airport group on competency framework, EMV XVEǽG WIVZMGI WXERHEVHW 1SGEP 7YR[E] Safety Teams, Airport Collaborative Decision Making and others.

6. ANUPAM DASGUPTA Vice President, Business Develoment GrayMatter Software Services Anupam works with GrayMatter as VP-Business Development as part of which he heads Marketing & Communications as well as Partnerships & Alliances. GrayMatter, as an organization, has a distinct focus on Airports with its proven Airport Analytics (AA+) solution and Anupam has a key role in strengthening and furthering GrayMatter’s endeavors in this space. Anupam has 14 years of rich work experience in business development and consulting in the IT industry with a successful track record across geographies and customers. www.airportfocusinternational.com

7. LISA GAHM M.S., C.M., ACE Assistant Director of Airport Operations Denver International Airport Lisa has worked for the City and County of Denver which owns and operates Denver International Airport, and formerly Stapleton International Airport the for the past 26 years. During that time, she has worked in Airport Operations in the following sections: Airport Security, Airside Operations, Airport Operations Center, and Peak Performance. She has a Bachelor of Science in Aviation Management, and a Master’s in Environmental &Policy Management. She has a Peak Academy Black Belt and completed a six months Peak Performance Fellowship assisting other airport divisions improve their processes. Lisa is a member of the Environmental Focal Point Committee at DEN and a part of the team instrumental in the reengineering of the Airport’s Snow and Ice Control Program. Lisa is a Co-Chair of the AAAE Hub Airport Winter Operations Conference Committee and she participated as a committee member on Airport Cooperative Research Program Panel 10-15 overseeing the research and preparation of “A Guidebook for Airport Winter Operations”. She is also a current member of Executive Women in Aviation.

8. DENISE PRONK Programme Manager Corporate Responsibility Royal Schiphol Group

Denise Pronk is responsible for sustainability at Royal Schiphol Group. Her vision is that sustainability is an integral part of the business. Denise is based at the strategy department. Focus areas are the longterm vision, the integrating of sustainability in the business planning and working together with business partners at our location and stakeholders. She is an acclaimed corporate responsibility manager, who is working around the clock to improve Schiphol’s corporate responsibility. www.airportfocusinternational.com

JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 7

NEWS

DEREK PROVAN APPOINTED CEO AGS Airports Ltd, which owns Aberdeen International, Glasgow and Southampton airports, has GSRǻVQIH XLEX )IVIO 5VSZER will succeed Amanda McMillan as both Chief *\IGYXMZI 4ǽGIV SJ &, and Managing Director of Glasgow Airport. Provan has over 20 years of experience in aviation and joins AGS from Heathrow, Europe’s largest airport, where he is currently Interim Chief 4TIVEXMRK 4ǽGIV

MILAN BERGAMO BREAKS 12 MILLION BARRIER Milan Bergamo Airport has welcomed its 12 millionth TEWWIRKIV MR XLI ǻVWX time this milestone has been reached in the airport’s history. The achievement was celebrated with Chiara Filipponi, who was Milan Bergamo’s 12 millionth passenger travelling to Lisbon with Ryanair.

RIGA AIRPORT WELCOMES ITS SIX MILLIONTH PASSENGER Riga International Airport closes the year with another record as on 28 December, the Airport welcomed the year’s six millionth passenger. Lithuanian Egle Marcinkeviciute, along with her family, arrived at Riga &MVTSVX [MXL E ǼMKLX JVSQ Copenhagen operated by the Latvian national airline airBaltic to continue her trip to Vilnius with a transfer ǼMKLX 5EWWIRKIV PIZIPW haven risen by 12 per cent.

INTERSERVE LANDS £37M SPANISH AIRPORTS DEAL Interserve, the international support services and construction group, has been awarded a £37m passenger support contract with Spanish airports operator, AENA. The four-year contract covers the provision of care and assistance for passengers with reduced mobility (PRM) for AENA’s main airports in the Canary Islands. Interserve’s role will include transporting passengers through the airports and helping them with check-in, boarding and luggage collection. The assistance for PRM covers busy tourist airports

in the Canary Islands, including Tenerife Sur, as well as Gran Canaria, Lanzarote, Fuerteventura, Tenerife Norte and La Palma. Debbie White, Interserve’s chief executive, said: “As global air travel continues to rise, guaranteeing the safety, security and comfort of passengers in a busy environment remains a top priority for airport operators. Through our understanding and expertise in managing these pressures, we look forward to delivering a truly world-class experience for passengers.”

BEUMER GROUP TAKE ON CHANGI TERMINAL 4 Beumer Group, a global supplier of automated baggage handling systems, announced the start of operations of the baggage handling system installed in the new Terminal 4 at Singapore’s Changi Airport. The system integrates a CrisBag tote-based sortation system and CrisBelt conveyor system from Beumer Group’s Crisplant product range. The system began operation successfully and on-time due to extensive testing prior to the opening of the terminal. This included Beumer Group processing over a million bags in addition to the training of all ground personnel. In addition, Changi Airport Group (CAG) conducted more than 100 XVMEPW MRZSPZMRK EMVTSVX WXEǺ ERH ZSPYRXIIVW HYVMRK XLI 4TIVEXMSR Readiness and Airport Transfer (ORAT) period in preparation for the opening of Terminal 4. Klaus Schäfer, Managing Director, Beumer Group, commented: “Changi Airport has been using Beumer Group technology since 2002, when the tilt-tray sorter was installed in Terminal 2. The original contract was followed by the installation of a CrisBag system in Terminal 3 which operates as a dual baggage sorting system and an inter-terminal transfer baggage system between Terminals 1, 2 and 3.”

HIA NAMED BEST AIRPORT IN THE MIDDLE EAST Hamad International Airport (HIA) has been voted as the “Best Airport in the Middle East” at the Global Traveler’s GT Tested Reader Survey Awards in Los Angeles. The award recognises outstanding performance and customer service displayed by airports across the world. HIA took the lead among top international airports including Dubai International Airport and Abu Dhabi International Airport ranking second and third respectively in the newest category for the best airport in the Middle East. Commenting on the award, Engr. Badr Mohammed Al Meer, Chief OperEXMRK 4ǽGIV EX -.& WEMH Ƹ;I EVI LSRSYVIH XS VIGIMZI XLI Ƹ'IWX &MVTSVX MR XLI Middle East” award, which recognises our state-of-the-art facilities and 5 star services. As we work hard towards our target to welcome 50 million passengers, HIA will continue to invest in cutting-edge innovative solutions and in creating the most memorable travel experience for our passengers.”

8 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

GATWICK LAUNCHES ITS FIRST PASSENGER APP Gatwick’s new app, which one of several passenger-facing digital innovations soon to be rolled SYX SǺIVW TEWWIRKIVW TIVWSREPMWIH ǼMKLX EPIVXW real-time queue updates for check-in and security, intuitive navigation using beacon technology and shopping, restaurant and EMVTSVX SǺIVW 5IVWSREPMWIH ǼMKLX information is pushed to users’ phones including boarding status and gate access, which means passengers can enjoy their time at the airport without LEZMRK XS LYRX JSV ǼMKLX information screens.

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PRIORITY PASS NAMES WORLD’S BEST AIRPORT LOUNGES A selection of the world’s best airport lounges have been revealed by independent lounge membership program, Priority Pass, in its annual Lounge of the Year Awards. This year’s winners include lounges in Jamaica, Estonia, Malta and Quebec, as well as Singapore and Dubai. This year’s overall winner is Club Kingston at Jamaica’s Kingston Norman Manley International Airport. With a winning lounge features artwork and décor sourced

from across the island, as well as local food and drink. Tallinn Airport Business Lounge at the Lennart Meri Airport Tallin, Estonia was crowned Best Lounge in Europe by Priority Pass members, closely followed by La Valette Club in Malta International Airport. The awards are based on 72,000 ratings by Priority 5EWW QIQFIVW ERH VIGSKRM^I EMVTSVX PSYRKIW SǺIVing the best service, experience, refreshments and business facilities.

AIRWAYS NEW ZEALAND SELECTS FREQUENTIS DIGITAL TOWER SOLUTION Airways New Zealand has selected Frequentis, to provide a HMKMXEP EMV XVEǽG GSRXVSP XS[IV HIQSRWXVEXMSR XS WLS[ LS[ XLI WEJIX] ERH IǽGMIRG] SJ EMVTSVX STIVEXMSRW GSYPH FI IRLERGIH The system will be supported by additional situational awareness tools such as target tracking and infrared capabilities. The demonstration will allow Airways New Zealand to assess how the technology could improve visualisation during persistent weather issues, extend the hours of air serZMGIW EX VIKMSREP PSGEXMSRW ERH MR XYVR MQTVSZI XLI IǺIGXMZIness of airport operations as well as safety. &MV[E]W (LMIJ 4TIVEXMRK 4ǽGIV 5EYPMRI 1EQF GSQQIRXIH “Digital towers are one of the intelligent transport technologies [I EVI PSSOMRK EX XS QSHIVRMWI SYV EMV XVEǽG RIX[SVO ERH IRWYVI 3I[ >IEPERH KIXW XLI QSWX FIRIǻX SYX SJ ER MRGVIEWMRKP] complex and busy airspace. In the future, digital towers could support greater air connectivity, by giving us the option to extend services in areas of New Zealand where the costs of building or WIVZMGMRK E TL]WMGEP XS[IV EVI GYVVIRXP] RSX GSWX IǺIGXMZI ƹ

MANCHESTER AIRPORT LAUNCHES MOBILE OPERATIONS STRATEGY Manchester Airport, in partnership with enterprise application developer CommonTime, will create and deploy 22 mobile applications to support a number of key operational VIUYMVIQIRXW MRGPYHMRK EMVǻIPH WEJIX] MRWTIGXMSRW EYHMXW and risk assessments. &TTW [MPP MRGPYHI ER EMVǻIPH SGGYVVIRGI VITSVX ER aircraft turnaround audit and a hotspot inspection form. The development of an app-based, mobile solution will WMKRMǻGERXP] MQTVSZI FSXL XLI EGGYVEG] SJ HEXE GETXYVIH and time-management across the team. -IEH SJ &MVǻIPH EJIX] (SQTPMERGI JSV 2ERGLIWXIV Airport, Chris Wild, said of the project: “I am extremely pleased that CommonTime were selected by Manchester Airport after a rigorous tender process. CommonTime displayed a comprehensive product to meet our needs and ethos, allowing us to HIZIPST E XSSP [LMGL GER REXYVEPP] KVS[ IZSPZI ƹ

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MOTT MACDONALD APPOINTS JOHN REAVY

MIA PHARMA HUB PARTNERS EARN GLOBAL SEALS OF EXCELLENCE Miami International Airport, the only airport in North America to receive a designation of excellence in pharmaceutical (pharma) cargo logistics from the International Air Transport Association (IATA), celebrated two more of its pharma hub partners – Worldwide Flight Services (WFS) and LATAM Cargo – achieving IATA’s Center of Excellence for Independent Validators in (CEIV) pharma PSKMWXMGW GIVXMǻGEXMSR IATA, the trade association for the world’s airlines – representing some 265 EMVPMRIW SV TIVGIRX SJ XSXEP EMV XVEǽG – created the CEIV program to certify that pharma products are transported in accordance with global best practices. Andres Bianchi, CEO of LATAM (EVKS GSQQIRXIH Ƹ8LMW GIVXMǻGEXMSR demonstrates the quality and consistIRG] SJ SYV TLEVQE TVSHYGX &W XLI ǻVWX EMVPMRI (*.: GIVXMǻIH JSV TLEVQE MR XLI Americas, and now that we’ve achieved XLMW GIVXMǻGEXMSR EW E LERHPIV WIVZMGI MR 2MEQM [I VIEǽVQ SYV EMQ SJ FIGSQMRK the preferred choice for cargo transport to, from and inside Latin America. It EPWS VIǼIGXW SYV GSQQMXQIRX XS HIPMZIV excellent service to our customers.”

Mott MacDonald has appointed John Reavy as a project principal in its global aviation team. Reavy will lead capacity analysis and planning projects to identify necessary facility requirements for airport expansions. Reavy has 17 years’ experience in operations research and decision support modelling EGVSWW HMǺIVIRX EWTIGXW SJ the aviation industry. He joins from Etihad Airways, where he was head of operations research.

AIR BP EXPANDS INTO ICELAND International aviation fuel products and service supplier, Air BP, has further extended its reach in the Nordics and is now present EX 7I]ONEZMO 0IǼEZMO International Airport (KEF/ BIKF), Iceland’s largest EMVTSVX 8LMW QEVOW XLI ǻVWX location for Air BP in Iceland and comes in response to increased customer demand from both the business and commercial aviation sectors.

INCENTIVE FM CONSULTANCY WINS LUTON CONTRACT Incentive FM Consultancy, part of Incentive FM Group, has been chosen to help further improve the standard of cleanliness at London Luton Airport (LLA). It will support LLA’s recent £150 million investment to upgrade the airport and increase capacity by 50 per cent to 18 million.

JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 9

NEWS EXTRA

NEW CEO APPOINTED AT LJLA Liverpool John Lennon Airport (LJLA) has announced that John Irving has been appointed as the new CEO of the Airport Company and is due to take charge on 12th March 2018. Irving joins the Airport from his current position as Chief Commercial 4ǽGIV EX 3I[GEWXPI International Airport.

AIRPORTS AND AIRLINES NEED TO ADOPT “A HOLISTIC APPROACH”

BUDAPEST AIRPORT RENEWS CONTRACT WITH PARKCLOUD Global online parking reservation provider, ParkCloud, announced its contract renewal with long-standing airport client, Budapest Airport, following a lucrative two-year partnership. The renewal announcement builds upon the success of the previous contract, SǺIVMRK TEWWIRKIVW HVMZMRK into Budapest Ferenc Liszt International Airport the option of reserving parking at all the airport’s on-site parking facilities.

MEMORANDUM OF UNDERSTANDING SIGNED AT BEIJING In a Memorandum of Understanding (MoU) signed during the Star Alliance Chief Executive Board (CEB) meeting in Beijing, Star Alliance, member carrier Air China and Beijing Capital International Airport (BCIA) have agreed to closely cooperate to further establish BCIA as a leading hub and transfer airport EW [IPP EW XS WMKRMǻGERXP] enhance the future customer experience.

A recent report by Human Recognition Systems, “A holistic approach to a seamless passenger experience” written by the company’s Managing Director of Aviation Solutions Simon Meyer, highlights the changes needing to be made in the aviation industry to combat the challenges posed by processing the growing passenger numbers. Key issues noted by the report included: the commercial impact of stressed passengers is a reduction in their likelihood to spend in the airport environment; customers of airlines and airports are subjected to an MQTIVWSREP ERH GLESXMG SRI WM^I ǻXW EPP WIVZMGI XLI integration of airline and airport data through passenger automation technology is imperative to markedly improve the situation; and the service industry is moving quickly to personalise every step of the process but the aviation sector is a step-change behind. In the report, Meyer said: “It is clear that in order to alleviate the challenge of processing growing passenger numbers through the existing airport infrastructure, the aviation industry requires fundamental GLERKI ;LMPI XLI MRHYWXV] MW YRHIVKSMRK WMKRMǻGERX technological change, very little focus has been on improving the all-important passenger experience. “In comparison to other service industries, the passenger experience is very poor, typically characterised by long queues, delays and a lack of information. The impact of stressed passengers has a commercial impact on airports, resulting in lower revenues as hassled, time-poor passengers are less likely to

10 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

spend in the departure lounge.” Ƹ.R IǺSVX XS GSQFEX XLIWI MWWYIW GSQQYRMGEXMSR between airports, airlines and passengers must improve. Particularly in this digital age, customers have come to expect real-time updates and extensive information. The aviation industry must adapt the outdated, MQTIVWSREP SRI WM^I ǻXW EPP ETTVSEGL XS TVSZMHI E seamless and personalised experience and meet the needs of passengers. This can be achieved through data-sharing between airports and airlines, which currently operate as separate entities preventing a holistic view of the passenger’s end-to-end journey. Integration of airline and airport data can therefore be used XS QE\MQMWI STIVEXMSREP IǽGMIRG] ERH WMQYPXERISYWP] improve the overall passenger experience.” He concluded the report saying: “Ultimately, the industry needs to re-think its current customer service strategies in line with what the passenger expects. The service industry is moving quickly to personalise every step of the process but the aviation sector is a step-change behind. For the industry to progress, passenger data must be shared between the airline and the airport to provide in-depth insight into passenger preferences and expectations and bring the digital passenger to life. The projects Human Recognition Systems has and continues to work on will help drive standards, as well as providing both acceptance and evidence that this transformational change of ETTVSEGL YPXMQEXIP] FIRIǻXW XLI EMVPMRI XLI EMVTSVX and most importantly the passenger.” www.airportfocusinternational.com

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AIRPORT SECURITY

12 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

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Protecting an airport building from a terror attack - everything from glass doors and road barriers to waste bins and seating - is now increasingly mandated in the design and operation of terminals. Gary Mason looks at the main drivers in this emerging security market.

A BLAST FROM THE PAST?

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errorist attacks against the physical infrastructure of major airports - as opposed to hi-jacking of aircraft or the detonation of an improvised explosive device (IED) on board a plane – tends to be portrayed in the media as a modern phenomenon. Certainly the attacks with automatic weapons and explosives against Istanbul’s Ataturk Airport and Brussels’ Zaventem Airport within a few months of each other in 2016 underlined the vulnerability of mass transport hubs to a sustained attack on buildings and areas which are outside the check in zones where routine security procedures provide some control of who goes in and out. The attack on Glasgow airport in June 2007, in which a jeep loaded with explosive gas canisters was driven into the main glass doors of the terminal, showed the vulnerability of airport buildings to a vehicle borne attack from the road (see box below). But those of us with long memories, in the UK at least, can remember Heathrow Airport being protected by a strong military presence as far back as the early 1990s after members of the Provisional Irish Republican Army (PIRA) launched a homemade mortar attack on one of the airport’s runways from a vehicle in a car park outside the Excelsior Hotel. Front page pictures or armed troops and armoured cars patrolling outside the airport buildings were genuinely thought to be quite shocking at the time although it was only a temporary measure. JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 13

AIRPORT SECURITY

However, the tactic was repeated in February 2003 when hundreds of British troops backed by armoured cars took up position at Heathrow to guard against what the police called a potential al-Qaida attack related to a major Islamic festival. While some might argue that the sight of armed troops patrolling civilian airports in times of high threat levels provides passengers with an extra level of reassurance the opposing portrait of a major transport hub under siege is equally compelling and not what most airport managers would want to put on their welcome pages. So what can international airports do to protect their physical infrastructure from attack without having to resort to armed soldiers and tanks on the lawn? After the Brussels and Istanbul attacks security experts suggested restricting non-travelling relatives from terminals, and introducing face-recognition technology and heavily armed guards at airport entrances across the globe. Some airports in Asia and at Israel’s Tel Aviv already do mandatory security checks away from terminal buildings and do not allow family members of travellers into the airport. Major airports are often referred to as “soft targets” for terrorists because they were able to carry out attacks in the entry halls rather than behind security. After the attack on Brussels Airport, Centre for Aviation analyst David Bentley said that “there has to be more security as you enter the airport, otherwise these types of attacks are going to increase”. But there are measures that airports have been able to take to protect their physical infrastructure without turning the buildings into fortresses or imposing a blanket ban on people coming and going freely in landside areas. At London’s Heathrow new terminals have been built with a 30m gap between the road and airport building to minimise the impact of car bombs. There are also physical measures that can be taken such as employing ballistic protected glass and furniture and barriers and other physical structures that provide protection against an impact by a vehicle or an IED In the UK, the government has issued guidelines for the design of new airport terminals to survive terrorist acts including glass that stays within its frame after a blast and even ensuring pot plants can’t be used to hide explosives. Many injuries involving explosive devices EVI GEYWIH F] Ǽ]MRK KPEWW ,PE^MRK TVSXIGXMSR is an important casualty reduction measure. 14 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

“WHILE SECURITY AND PREVENTING FUTURE ATTACKS IS OUR HIGHEST PRIORITY, OUR PRODUCTS MUST ALSO AVOID CREATING A FORTRESS MENTALITY.”

Extensive research has been carried out on the IǺIGXW SJ FPEWX SR KPEWW 8LIVI EVI XIGLRSPSKMIW XLEX QMRMQMWI XLI WLEXXIVMRK IǺIGX ERH XLIVIJSVI reduce the possibility of casualties. Anti-shatter ǻPQ [LMGL LSPHW JVEKQIRXIH TMIGIW SJ KPEWW XSKIXLIV SǺIVW E VIPEXMZIP] GLIET ERH VETMH improvement to existing glazing. The guidance also recommends that if airports are installing new windows, they should consider laminated glass. VEHICLE BORNE IMPROVISED EXPLOSIVE DEVICES 8LI KYMHERGI WTIGMǻGEPP] HIEPW [MXL XLI MWWYI of attacks by vehicles. It says that consideration should be given to how access could be controlled at the entrance, should the searching or screening of vehicles be required in response XS E WTIGMǻG XLVIEX 1EVKIV WMXIW [MPP EHHMXMSREPP] have ‘crash’ gates that will require a strict security regime to ensure they are not breached. Access points should be kept to a minimum with any boundary fences or demarcation lines clearly signed VBIEDs can be detonated from a safe distance using a timer or remote control, or can be detonated on the spot by a suicide bomber. 'YMPHMRK E :'.*) VIUYMVIW E WMKRMǻGERX investment of time, resources and expertise. Because of this, terrorists will seek to obtain the maximum impact for their investment. Terrorists generally select targets where they can GEYWI QSWX HEQEKI MRǼMGX QEWW GEWYEPXMIW SV attract widespread media coverage. Although an attack on a general aviation site may not provide mass casualties, such an event would undoubtedly gain widespread publicity that QE] YRHIVQMRI GSRǻHIRGI [MXLMR XLI WIGXSV VBIEDs can be highly destructive. It is not NYWX XLI IǺIGXW SJ E HMVIGX FSQF FPEWX XLEX GER FIPIXLEP Ǽ]MRK HIFVMW WYGL EW KPEWW ERH QIXEP shards can present a hazard many metres away from the seat of the explosion. The UK guidance to airports recommend that XLI] LEZI IǺIGXMZI ZILMGPI EGGIWW GSRXVSPW ERH strict parking controls within the aerodrome. GUIDANCE TO AIRPORTS ON VBIEDS • Insist the details of contract vehicles and the identity of the driver and any passengers approaching your goods/service areas are authorised in advance. • Consider a vehicle search regime that is ǼI\MFPI ERH GER FI XEMPSVIH XS E GLERKI www.airportfocusinternational.com

in threat or response level. It may be necessary to carry out a risk assessment JSV XLI FIRIǻX SJ WIGYVMX] WXEǺ [LS QE] FI involved in vehicle access control. • Do what you can to make your buildings, particularly any terminal, blast resistant, paying particular attention to windows. -EZI XLI WXVYGXYVIW VIZMI[IH F] E UYEPMǻIH security/structural engineer when seeking advice on protected spaces. • Establish and rehearse bomb threat and evacuation drills. Bear in mind that, depending on where the suspected VBIED is parked and the design of your buildings, it may be safer to remain in windowless corridors or basements than outside. www.airportfocusinternational.com

• Assembly areas must take account of the proximity to the potential threat. You should bear in mind that a vehicle bomb delivered into your building or through the front of your premises could have a far greater HIWXVYGXMZI IǺIGX SR XLI WXVYGXYVI XLER ER externally detonated device. • 8VEMR ERH VILIEVWI ]SYV WXEǺ MR MHIRXMJ]MRK suspect vehicles, and in receiving and acting upon bomb threats. Key information and telephone numbers should be prominently displayed and readily available. • It should be emphasised that the installation of physical barriers needs to be balanced against the requirements of safety and should not be embarked upon without full consideration of planning regulations.

PHYSICAL BARRIERS The guidance also recommends that airports should consider using robust physical barriers to keep all but authorised vehicles at a safe distance. These type of barriers are extensively used to protect government FYMPHMRKW ERH SXLIV LMKL TVSǻPI XEVKIX WMXIW JVSQ the threat of terrorism. There are a number of manufacturers in the QEVOIX SǺIVMRK IRLERGIH TVSXIGXMSR FEVVMIV systems . A new, British-engineered, security barrier system has been enhanced to protect the public from vehicle ramming attacks, which often use large vehicles such as lorries as the weapon. The Surface Guard system, developed by ATG Access has been upgraded and successfully impact tested to stop a 7,200kg lorry XVEZIPPMRK EX OTL [MXL PIWW XLER ǻZI QIXIVW SJ penetration according to the company. Supplied in individual units, the lightweight surface mounted barriers can be deployed and removed very quickly and easily with no WYVJEGI ǻ\MRKW QEOMRK XLIQ MHIEP XS TVSXIGX the public at outdoor events. &8, YRZIMPIH XLI ǻVWX FEVVMIV MR XLI WYVJEGI guard range in August 2017. It was developed to withstand the impact of a 2,500kg vehicle travelling at 48 kph and designed to allow pedestrian, wheelchair, cyclist and pram permeabiltity. Now the company has developed a vehicle access point for the system so that emergency vehicles can pass through the barrier with ease JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 15

AIRPORT SECURITY

if an incident did occur and authorised vehicles needed to gain access through the security barrier. Manually operated, the new vehicle access point features reinforced steel plates so that the barrier can cope with the axel loadings SJ E ǻVI IRKMRI SV EQFYPERGI &RH XLI WYVJEGI plates are painted in a highly visible colour so that vehicles can easily spot the access route, saving vital response time. Gavin Hepburn, director at ATG Access, said: “Given the vast array of vehicles that have been used as weapons so far – from regular cars to heavy goods vehicles – we wanted to make sure that our Surface Guard system could withstand the impact from lorry attacks as well as car attacks. “But of course, while security and preventing future attacks is our highest priority, our products must also avoid creating a fortress mentality. The last thing people want to see in and around towns and cities is huge, unsightly barriers, which are only likely to cause unease and disruption. Therefore, our system has been designed to be asthetically pleasing and complement its surroundings, while allowing pedestriERW XS ǼS[ JVIIP] MRXS XLI HIWMKREXIH EVIE ƹ BINS AND FURNITURE But it is not just the roads and surrounding airport infrastructure that can be protected JYVRMXYVI ǻ\XYVIW ERH ǻXXMRKW GER EP FI HIWMKRIH and installed with the consequences of an IED or other form of terrorist attack in mind. I once attended a counter terrorism conference in which the audience was showna video of what happens to bins when you put a tennis ball size quantity of explosives in them which is then detonated. The result looked like

something similar to a fragmentation grenade or anti-personnel mine. Which is why there has been an awful lot of research and money put MRXS ǻRHMRK E FSQF TVSSJ FMR XLEX GSYPH FI used at airports and train termini. Some of these bins weigh more than a metric tonne apiece and cost $2,000 each. But there are others on the market that have been designed for use in public spaces and mass transport hubs. For example, the CIS type 4180 anti-bomb bin is a blast containment litter bin and provides 360° lateral protection against fragmentation and blast pressure. The type 4180 is utilized as a regular litter bin in public areas and can also be used as a safe receptacle to temporarily store suspicious objects until appropriate authorities arrive. It has the appearance of an attractive, original and GSRXIQTSVEV] ǻ\XYVI ERH GER LEVQSRMSYWP] integrate into any urban setting. The bin is designed to withstand the explosion of 500g of plastic explosive, equivalent to 2 hand grenades. The container combines a high strength outer steel with a patented inner compressive which absorb the major blast energy and resist fragments. Residual blast energy is vented upwards away from the public, keeping the receptacle unpenetrated. In addition the container is engineered to provide a highly IǺIGXMZI QIERW SJ PMXXIV GSRXVSP &R MRXIVREP PMH with lock provides a secure trash receptacle with easy service and minimum maintenance. The bomb resistant litter bins have been extensively tested by the French department of homeland security and are currently installed in Paris by the Louvres museum, Marseille Railway station, and many other public places. The bomb resistant litter bin was developed by in 1997, just after the terrorist bombing in the

train stations in Paris, to create an innovative blast containment bin to protect the public against the threat. The developers says the bines are ideal for deployment in malls and shopping centres but also at train stations and airports. The CIS type 4180 & 4181 consist of three main parts: • the outside body with cover • the inner basket • the holder The body and the holder are made of special steel, the basket and the cover are made of polyethylene. The cover is bolted by a lock operated by a triangular key. The metallic parts are painted, the polyethylene Elements are solid dyed. The hoisting kit allows to handle the assembly. BULLET PROOF SEATING Given the threat of an armed assault on a terminal building similar to the 2008 Mumbai terrorist attacks on hotels, restaurants and a major train station in India, the need to provide ballistic protecton in furniture and other public space structures has also emerged. There is a company in Scottsdale, Arizona which specialises in developing bullet absorbing technology into airport furnishings without EǺIGXMRK MXW HIWMKR The Amulet Barrier system for airport seating recently received a Homeland Securty Award. A spokesman for Amulet Protective Technologies said: “With news of ongoing threats to people and shootings in public spaces, Amulet technology provides immediate protection ERH WIGYVMX] XS ǻVWX VIWTSRHIVW ERH XLI TYFPMG without creating a sense of danger or detracting from a passenger-friendly environment.” Amulet introduced its security solution to the airport market in partnership with Arconas Corporation, a leading manufacturer of airport seating. Deployed in Arconas gate seating products such as ‘Flyaway’, the company’s best-selling seating system to airports, Amulet can now deliver ‘invisible’ ballistic protection deep into the airport terminal space. This layer of protection also assists airports in addressing newly released TSA-DHS recommendations for securing public areas. According to the developers, Amulet techRSPSK] MW EPWS ǻRHMRK MXW [E] MRXS WGLSSPW SǽGI spaces, hospitals, and other public environments as it is capable of stopping multiple FYPPIXW WLSX JVSQ LERHKYRW VMǼIW ERH IZIR shrapnel from an explosive device.

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TERRO ORISM AT AIR RPORTS - A RECENT HISTORY INTERNATIONAL airports have become a popular target for terrorist attacks but no amount of security will ever make them terror proof The attraction is simple - they are an international hub with lots of international travellers and even a partially successful attack is likely to gain extensive publicity for the terrorist group. The most recent attacks on airports include Istanbulâ&#x20AC;&#x2122;s Ataturk Airport in June 2016 and the attack on Brusselsâ&#x20AC;&#x2122; Zaventem Airport just a few months earlier in March. .R .WXERFYP XLVII WYMGMHI FSQFIVW STIRIH Ç»VI SR GMZMPMERW FIJSVI FPS[MRK themselves up at the entrance to one of the busiest airports in the world. At least 42 people were killed and hundreds wounded. Istanbul Ataturk Airport is the largest airport in Turkey, and the third busiest in Europe after Londonâ&#x20AC;&#x2122;s Heathrow and Parisâ&#x20AC;&#x2122;s Charles de Gaulle. Its total TEWWIRKIV XVEÇ½G [EW WSQI QMPPMSR TISTPI MR The explosions occurred in the airportâ&#x20AC;&#x2122;s international arrivals terminal. The attacks on the airport involved three suicide bombers. An investigation has VIZIEPIH XLEX EPP XLVII STIRIH Ç»VI FIJSVI HIXSREXMRK XLIMV I\TPSWMZI HIZMGIW IS has a history of airport attacks. The devastation at Istanbulâ&#x20AC;&#x2122;s airport follows the March 2016 attack on Brussels Airport during which two suicide bombings ripped through check-in counters, followed by a third explosion at Maelbeek metro station, killing 32 people and injuring many more. IS claimed responsibility for the attacks in Brussels.

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JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 17

Focus On_ Checkpoint Security Learn how HI-SCAN 6040 CTiX with computed tomography technology can take checkpoint security and operations to a new level. www.smithsdetection.com

VIEW WPOINT: SMITHS DETECTION Cameron Mann, Smiths Detection Global Market Director, Aviation looks at how security solutions GER SǺIV MQTVSZIH IǽGMIRG] ERH EX XLI WEQI XMQI HIPMZIV E KVIEX TEWWIRKIV I\TIVMIRGI

CASE STUDY: COMPLIANT ACCESS TO AIRPORT BUILDINGS XIZI ;MRXPI -IEH SJ (3. EX &FPS] 90 HMWGYWWIW XLI GLEPPIRKIW EMVTSVX JEGMPMXMIW QEREKIVW JEGI [LIR WTIGMJ]MRK TL]WMGEP WIGYVMX] WSPYXMSRW XLEX EPPS[ JSV FSXL WEJI IKVIWW ERH IEW] EYXLSVMWIH EGGIWW

EXPER RT FOR RUM: PARKING – COMPETITION FOR PREMIUM SERVICES &RYTEQ )EWKYTXE :MGI 5VIWMHIRX 'YWMRIWW )IZIPSTQIRX EX ,VE]2EXXIV SJX[EVI IVZMGIW VIZMI[W LS[ EMVTSVX GEV TEVOMRK STIVEXSVW GER HIZIPST XLIMV SǺIVMRKW XS GSQTIXI [MXL IQIVKMRK SR HIQERH TEWWIRKIV WIVZMGIW

24 4

RECR C UITMEN ENT AND TRAINING: SKILLS FIRST & -IEXLVS[ IQTPS]II LEW FIGSQI XLI ǻVWX EMVWMHI STIVEXMZI MR XLI 90 XS FI E[EVHIH XLI REXMSREPP] VIGSKRMWIH (IVXMǻGEXI MR &MVWMHI 4TIVEXMSRW [LMGL [EW HIZIPSTIH MR TEVXRIVWLMT F] 5ISTPI WX ERH XLI &ZMEXMSR .RHYWXV] OMPPW 'SEVH ERH EZMEXMSR IQTPS]IVW EVI WIIMRK MX EW ER MRRSZEXMZI [E] XS HIQSRWXVEXI ERH EGLMIZI VIKYPEXSV] GSQTIXIRGI JSV *& & VIKYPEXMSRW

for more fromm this section vissit:

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NOTEBOOK | VIEWPOINT

International Air Transport Association forecasts* predict annual passenger numbers will rise to 7.2 billion in 2035 – nearly doubling the 2016 figure. In the face of increasing passenger loads and an evolving threat environment; airports, airlines and authorities across the globe are being challenged with improving operational efficiencies and performance whilst assuring the security outcome. Cameron Mann, Smiths Detection Global Market Director, Aviation looks at how security solutions can offer improved efficiency and, at the same time, deliver a great passenger experience.

Cameron Mann, Smiths Detection Global Market Director, 20 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

SECURE HORIZONS TOP CONCERNS IN AVIATION European aviation is currently in the process of upgrading Hold Baggage Screening to ECAC Standard 3 approved explosives detection systems (EDS) to meet the new regulations. Although most European Airports already operate with a high speed screening infrastructure, transitioning from Standard 2 to Standard 3 is a great opportunity for airports to review the entire concept of operations. There are cost considerations in changing technology which is weighed against the STIVEXMSREP FIRIǻXW SJ XERHEVH ETTVSZIH equipment. Customers want the assurance that future requirements and growth will be covered by any investment in upgrading. Globally customers are looking to security detection solutions to address evolving threats, increased passenger loads and how to best to serve the needs of the airlines. The long-term passenger growth forecast of 5% puts pressure on infrastructure. Airports are seeking ways to get the most from existing infrastructures; and ensure that any necessary changes provide a platform for future devel-

opments and continued growth. At the checkpoint, better control and management of the infrastructure is also key. Airports need the lines to keep moving and for passengers to feel good about the experience. This experience is the result of a more integrated approach at the checkpoint bringing higher throughput, more accurate HIXIGXMSR WSPYXMSRW ERH QSVI TVSHYGXMZI WXEǺ and infrastructure. Overall, we are hearing and seeing the need for integrated solutions which deliver high levels of security performance that support the ǼS[ SJ TISTPI ERH XLIMV FIPSRKMRKW XLVSYKL the airport. Airports are witnessing the impact big data is having on other industries and want to have those same predictive and analytic insights built into their security solutions. This has already commenced with those airports who are embracing the opportunities in the digital transformation of their environment. LEVERAGING THE LATEST DIGITAL TRENDS A recent study by Frost & Sullivan** indicates the airport of tomorrow will be more diverwww.airportfocusinternational.com

WMǻIH EYXSQEXIH ERH TEWWIRKIV GIRXVMG - processes which will be driven by secure and trusted data. Now more than ever, airport managers are looking to digital technologies as a way to achieve KPIs around enhancing the TEWWIRKIV I\TIVMIRGI MQTVSZMRK IǽGMIRG] and ensuring the highest levels of safety and security. This makes any digital project relating XS TEWWIRKIV TVSGIWWMRK ǼS[ SR XMQI TIVJSVmance and baggage handling a top priority. Over the next few years, digital transformation is perceived as the most important agenda at airports, with security as a key focus. We are already seeing how the promises of big data can be delivered through integrated solutions. For example, at the checkpoint, integration can deliver insights on passenger XVEǽG XS FIXXIV WYTTSVX VIWSYVGI HITPS]QIRX – and hence decrease potential bottlenecks [LMPWX STXMQMWMRK WXEǺ www.airportfocusinternational.com

Deployment of new ECAC EDS CB standEVHW EVI VIWYPXMRK MR FIRIǻXW MR XLI GLIGOpoint improving the passenger experience, throughput and security outcome when considered as an integrated solution. Some airports are incorporating biometrics into the passenger journey to make the transition from curb to gate a more seamless experience. Airport and enrolment programs EVI WIM^MRK XLI FIRIǻXW SJ WLEVMRK MRJSVQEXMSR in a controlled manner to improve the onward TEWWIRKIV I\TIVMIRGI FIRIǻXMRK XLI IRXMVI passenger journey. Predictive analytics have long been used in several industries dealing with complex capital IUYMTQIRX JVSQ XLI QIHMGEP ǻIPH XS WIQMGSRductors, aircraft carriers and elevators – and it is now also becoming clearer what this capability can deliver for our aviation customers. With predictive data analytics and advanced diag-

nostics, detection system downtime can be planned and scheduled ahead of time. It is all about supporting informed decision-making with insights generated from remote monitoring (reported in a convenient dashboard accessible through a secure internet connection) and predictive analytics. Together these insights provide the information airports need to respond quickly to potential issues, whilst continually monitoring activity throughout the ecosystem. As technology continues to support airports, airlines and the regulators the integration of these advancements is yet to be fully realized and will require all industry stakeholders to think openly about how technology enables changes in process to make WXEǺ QSVI TVSHYGXMZI ERH HIPMZIV QIERMRKJYP improvements to the security outcome and the passenger journey. JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 21

NOTEBOOK | CASE STUDY

BALANCING ACT: ACCESS AND COMPLIANCY Emergency escapes and fire doors have never been more pertinent than in recent months. Combine with that the added pressure and security risks present at all airports, and compliant egress becomes an area you canâ&#x20AC;&#x2122;t afford to get wrong. Here, Steve Wintle, Head of CNI at Abloy UK discusses the challenges airport facilities managers face when specifying physical security solutions that allow for both safe egress and easy authorised access.

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TERXW SJ ER EMVTSVX XIVQMREP 'YX EMVTSVX FYMPHMRKW EPWS GSQI [MXL XLIMV S[R WIX SJ YRMUYI GLEPPIRKIW 8LI ZSPYQI SJ XVEÇ½G ERH GSRWXERX Ç¼S[ SJ TISTPI IRXIVMRK ERH I\MXMRK GSQFMRIH [MXL XLI IZIV IZSPZMRK XLVIEX SJ XIVVSVMWQ ERH WLIIV WM^I SJ XLI FYMPHMRKW QYWX EPP FI XEOIR MRXS GSRWMHIVEXMSR [LIR WTIGMJ]MRK ER EGGIWW GSRXVSP W]WXIQ 5PYW XLIVI EVI E RYQFIV SJ EVIEW [MXLMR ER EMVTSVX XLEX QYWX VIQEMR WIGYVI EX EPP XMQIW IZIR MR XLI IZIRX SJ E Ç»VI WYGL EW HEXEGIRXVIW ERH LIEH SÇ½GIW -S[IZIV E Ç»VI MR ER] PSGEXMSR GER TSWI E WIVMSYW VMWO XS XLI PMZIW SJ TISTPI MR XLI FYMPHMRK ;MXL XLMW MR QMRH [LEX GSRWMHIVEXMSRW RIIH XS FI QEHI [LIR HIWMKRMRK GSRXVSPPIH EGGIWW WSPYXMSRW JSV EMVTSVXW$ AIRPORT FIRE DOORS +MVI HSSVW EVI YWIH EGVSWW XLI [LSPI SJ ER EMVTSVX IWXEXI MRGPYHMRK EMVWMHI ERH PERHWMHI PSGEXMSRW .R XLI IZIRX SJ ER IQIVKIRG] XLIVI RIIHW XS FI E GPIEVP] MHIRXMÇ»EFPI ERH VIPMEFPI I\MX VSYXI 1SGOMRK WSPYXMSRW MRWXEPPIH EX XLIWI

EGGIWW TSMRXW EVI E GVMXMGEP JEGXSV MR EPPS[MRK JSV UYMGO ERH IEW] IWGETI ERH MRGSVVIGX WTIGMÇ»GEXMSR GSYPH LEZI E RIKEXMZI MQTEGX SR ER] IZEGYEXMSR VSYXI 8LI ZEWX QENSVMX] SJ EGGIWW GSRXVSP HSSVW EVI WIGYVIH YWMRK QEKRIXW [LMGL GSRWXERXP] HVE[ TS[IV XS WIGYVI XLI HSSV MR SVHIV XS OIIT XLIQ GPSWIH 'YX XLIVI EVI WMKRMÇ»GERX WIGYVMX] ERH WEJIX] EHZERXEKIW XS FI KEMRIH F] STXMRK JSV ER IPIGXVMG PSGOMRK W]WXIQ Æ³ WYGL EW E QSXSVMWIH SV WSPIRSMH PSGO 8LMW MW FIGEYWI XLIVI GER FI Ç»VI VMWOW EWWSGMEXIH [MXL MRWXEPPMRK E QEKRIX SR E HSSV [LMGL MW YWIH EW E Ç»VI IWGETI EW XLI] VIUYMVI WTIGMEP EVVERKIQIRXW XS KYEVERXII XLI] EVI JEMP WEJI EX EPP XMQIW MR XLI IZIRX SJ ER IQIVKIRG] +SV I\EQTPI EPP HSSV QEKRIXW VIUYMVI TS[IV XS FI VIQSZIH ZME ER EPEVQ SV ÆµVIUYIWX XS I\MXÆ¶ FYXXSR XS EPPS[ WSQISRI XS I\MX WS XLIVI GSYPH FI HIPE]W JSV TISTPI RIIHMRK W[MJX IKVIWW MR ER IQIVKIRG] WMXYEXMSR 5YX WMQTP] MR XLI IZIRX SJ E TS[IV JEMPYVI HSSVW LIPH GPSWIH F] QEKRIXW EVI RS PSRKIV WIGYVI BEING COMPLIANT ;LMPWX XLIVI MW I\TIGXIH XS FI JYVXLIV TVSKVIWW QEHI SR Ç»VI WEJIX] ERH IQIVKIRG] I\MX WXERHEVHW XLIVI EVI E RYQFIV SJ 'YMPHMRK 7IKYPEXMSRW MR I\MWXIRGI XLEX EMVTSVX FYMPHMRKW QYWX PIKEPP] EHLIVI XS 8LIWI MRGPYHI ' *3 *QIVKIRG] *WGETI JSV [LIR XLI FYMPHMRK SGGYTERXW EVI E[EVI SJ XLI FYMPHMRK IRZMVSRQIRX ' *3 5ERMG *WGETI JSV IRZMVSRQIRXW YWIH F] XLI KIRIVEP TYFPMG ERH XLI RI[ WXERHEVH ' *3 *PIGXVSRMGEPP] (SRXVSPPIH *WGETI ]WXIQW JSV YWI SR IWGETI VSYXIW 8LIWI WXERHEVHW WXEXI XLEX IZIR MJ E HSSV MW IPIGXVSRMGEPP] GSRXVSPPIH JSV EGGIWW XLIVI QYWX FI E GSQTPMERX QIGLERMGEP QIERW SJ

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IWGETI MR ER IQIVKIRG] .R XLI GEWI SJ JMVI HSSVW XLMW MW IWWIRXMEP XS TVSZMHI JMVI TVSXIGXMSR XS GSQTEVXQIRXEPMWI E FYMPHMRK ERH XS TVSXIGX XLI IWGETI VSYXIW 8LMW MW EPWS E GVMXMGEP JYRGXMSR MR E XIVVSV WMXYEXMSR SJJIVMRK XLI EFMPMX] XS PSGOHS[R GIVXEMR EVIEW XS XIVVSVMWXW FYX WXMPP EPPS[ IKVIWW XS IRWYVI XLI WEJIX] SJ WXEJJ ERH XLI TYFPMG FINDING A SOLUTION .XÆ¶W GVYGMEP XS VIQIQFIV XLEX [LMPWX XVEMRMRK WXEÇº XS IRWYVI XLIMV MRHMZMHYEP GSQTIXIRGMIW EVI QEMRXEMRIH ERH MQTPIQIRXMRK STIVEXMSREP TVSGIWWIW ERH TVSGIHYVIW EVI ER MQTSVXERX TEVX SJ Ç»VI WEJIX] [MXLSYX EYXSQEXMSR ERH XIGLRSPSK] XLI LYQER IPIQIRX [MPP EP[E]W XV] ERH SZIVGSQI XLI GSVVIGX TVSGIWWIW ERH TVSGIHYVIW &FPS] 90 SÇºIVW E WIPIGXMSR SJ GSQTPMERX WIGYVMX] PSGOMRK WSPYXMSRW XLEX EVI MHIEP JSV YWI SR EGGIWW GSRXVSPPIH TERMG ERH IWGETI VSYXIW 8LI QEVOIX PIEHMRK &FPS] VERKI SJ IPIGXVMG PSGOW MRGPYHIW QSXSV ERH WSPIRSMH PSGOW [LMGL EVI XLI QSWX IÇºIGXMZI JSVQW SJ IPIGXVMG PSGOMRK ERH EPWS IRWYVI GSQTPMERGI XS XLI QERHEXSV] Ç»VI ERH IWGETI WXERHEVHW SPIRSMH PSGOW PMOI XLI &FPS] *1 [SVO F] GSRXVSPPMRK XLI I\XIVREP LERHPI ERH EVI WYMXEFPI JSV MRXIVREP SV I\XIVREP HSSVW SJ ER] TYFPMG FYMPHMRKW SÇ½GIW WGLSSPW SV LSWTMXEPW 2SXSVMWIH PSGOW PMOI XLI &FPS] *1 [SVO www.airportfocusinternational.com

F] HVE[MRK XLI FSPX FEGO SRGI E TVS\MQMX] GEVH SV XSOIR MW TVIWIRXIH 'SXL PSGOW EYXSQEXMGEPP] WIGYVI E HIEHFSPX YTSR GPSWMRK ERH GER FI YWIH SR IWGETI VSYXIW EW ETTVSTVMEXI XS XLI IRZMVSRQIRX ERH ETTPMGEXMSR KNOWLEDGE IS POWER (SQTPMERGI MW E ZEWX WYFNIGX ERH OIITMRK YT XS HEXI [MXL IZIV IZSPZMRK WXERHEVHW WLSYPH FI ER MRXIKVEP TEVX SJ EMVTSVX JEGMPMXMIW QEREKIQIRX ERH XLMW MW [LIVI ORS[PIHKIEFPI QERYJEGXYVIVW GER LIPT 0RS[PIHKI IHYGEXMSR ERH XVEMRMRK MW OI] XS IZIV]XLMRK &MVTSVX STIVEXSVWÆ¶ IWXEXI QEREKIVW WIGYVMX] QEREKIVW EWWIX ERH STIVEXMSRW QEREKIVW QMKLX LEZI FEWMG ORS[PIHKI FYX XLI] WLSYPH IRKEKI [MXL I\TIVXW [LS GER EHZMWI SR XLI GSVVIGX GSQTPMERX WSPYXMSR &W [I LEZI WIIR MR VIGIRX IZIRXW EVSYRH XLI [SVPH FEPERGMRK WIGYVMX] [MXL QIERW SJ IWGETI ERH Ç»VI TVSXIGXMSR MW FIGSQMRK QSVI GLEPPIRKMRK ERH GSQTPMGEXIH 8LMW MW [L] &FPS] VYR XVEMRMRK GSYVWIW XS GEXIV JSV EPP EWTIGXW SJ Ç»VI ERH WIGYVMX] GSQTPMERGI EX MXW &GEHIQ] *RWYVMRK GSQTPMERGI QIERW TISTPI [MPP JIIP WEJI ORS[MRK XLI] [MPP FI EFPI XS IWGETI JVSQ ER EMVTSVX XLVSYKL IQIVKIRG] HSSVW EW VIUYMVIH ERH XLEX XLI Ç»VI HSSVW [MPP JYRGXMSR EW XLI] [IVI HIWMKRIH Æ³ [LMGL MR EPP GMVGYQWXERGIW WLSYPH WEZI XLIMV PMJI

Steve Wintle, Head of CNI at Abloy UK. JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 23

NOTEBOOK | EXPERT FORUM: PARKING PREMIUM

EXPERT FORUM PARKING PREMIUM

Anupam Dasgupta, Vice President, Business Development at GrayMatter Software Services, reviews how airport car parking operators can develop their offerings to compete with emerging ondemand passenger services

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ssume it’s a Friday evening and you have to be at the airport in a couple of hours to receive your long lost friend. Last time you met her was at the college prom and it’s been ages! So, all set? You would need to use the airport car park to park your vehicle or would you just fetch a cab to the airport? Fair question! Speaking of airport car parks, it’s actually big business. The contribution of car parks is around 10% of total airport revenues and 40% of non-aero revenues. Add to that the burgeoning number of vehicles, which is constantly leading to increasing number of cars being parked at airports. There are 1.1 billion cars globally and the number is expected to go up to 1.5 billion in 2025 and 2 billion in 2040. This translates into a huge addressable market for airport operators, in the years to come. However, on-demand cab services are posing strong competition to airport car parks revenues. The sheer convenience of booking a cab with couple of clicks on an app saves you from the hassle of parking your car at the airport. On a different note, it also saves you of your parking fee at the airport, which makes even more sense if your travel to the airport is a short one,

since your cab fare would not be too high! Now then, let’s step in to the airport operators’ shoes for a minute. How do they tackle this competition? Airports are increasingly providing value added services like car wash and re-fueling, valet drop on/ off in front of terminal, fast lane parking and holiday parking. Fast lane parking ensures that the traveler saves time and gets to shop more! Something like a car wash and re-fueling could be so convenient since you make best use of your idle time at the airport to get your car back to its best! Likewise a valet drop on/off spares you the trouble of actually placing the car in the park. Pictures taken at the time of drop-off record the vehicle condition and hence security and insurance related concerns are addressed. Let alone the valet, you also get automated parking at some airports, with the help of a mechanical parking system. By eliminating manual intervention of the valet, automated parking systems (APS) ensure better space utilization, whereby more than twice as many cars as conventional multi-story car parks are accommodated. With APS, airport parking can be done in smaller or irregularly shaped areas where conventional parking doesn’t work. Car parking space www.airportfocusinternational.com

capacity is a challenge for airports and the ability to make optimal use of space ensures that the capital investments required to set up new car park sites is reduced. Speaking of optimal space utilization, some airports also have “bumper-to-bumper” parking, enabled by software-driven optimal positioning of cars. &QSRK SXLIV XLMRKW EMVTSVXW EPWS SǺIV premium car parking slots to customers who are wary of parking their high end cars. Such premium car parking slots provide additional security and insurance measures along with value-adds like valet parking etc. Of course, the ubiquitous mobile phones and smartphones also play a key role in improving customer experience. One can pre-book and pre-pay her preferred car parking slot online ERH XEK MXW PSGEXMSR JSV IEW] MHIRXMǻGEXMSR YTSR VIXYVR .X MW RSXEFPI XLEX E WMKRMǻGERX TSVXMSR SJ car park revenues are through online channel. Airports are also using advanced technologies to make the most of the potential business opportunity. Demand forecasting and optimal pricing of the car park slots is of critical importance in this business and there are smart software solutions like this one which go a long way to help the cause. This is a complex business with multiple considerations for dynamic pricing algorithms to hit the right price and maximize revenues. Historical trends, seasonality and event-specific influences, competitor pricing, customer segment specific pricing, extent of pre-booking done, promotional schemes are all factors that impact the dynamic pricing methods. The good news is that an effective software solution does factor in all these considerations and provides best pricing!

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Marketing campaigns also play a key role in attracting customers. Marketing activities include direct mailers to traveler database, online advertisements, promotional schemes etc. Examples of some of these promotional schemes include pre-book for a lower price, book two weeks parking and get the second week free, free shopping coupons etc. Passenger surveys also provide insights into areas of improvement for airport car parks - typically customer experience related aspects - be it at the actual car parks or even through remote touch points like usability and design of the website or app used for car park booking. source: www.airportanalytics.aero (GrayMatter)

JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 25

NOTEBOOK | TRAINING AND RECRUITMENT

SKILLS FIRST W A Heathrow employee has become the first airside operative in the UK to be awarded the nationally recognised Certificate in Airside Operations, which was developed in partnership by People 1st and the Aviation Industry Skills Board, and aviation employers are seeing it as an innovative way to demonstrate and achieve regulatory competence for EASA regulations.

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ith aerodrome operators in the UK required to ensure that all personnel involved in the operation, rescue and ÇťVIÇťKLXMRK QEMRXIRERGI ERH QEREKIment of the aerodrome are trained and competent, aviation employers had been looking for new ways to demonstrate competence through TVSÇťGMIRG] GLIGOW As a result, twelve months ago, the National (IVXMÇťGEXI MR &MVWMHI 4TIVEXMSRW 3(&4 HIZIPoped in partnership by performance and talent management expert People 1st and the Airside Special Interest Group of the Aviation Industry Skills Board which is co-chaired by Simon Newbold, airside operations training manager, Heathrow and Harry Harrad, aerodrome compliance manager Birmingham Airport Limited, was launched to deliver a recognised, acGVIHMXIH ERH TSVXEFPI GIVXMÇťGEXMSR JSV EPP XLSWI working in airside operations throughout the UK aerodromes, which evidences compliance with EU Commission Regulation 139/2014 and the UK CAA. Tony Heap, aerodrome standardisation lead from the Civil Aviation Authority comments: Ć¸8LI *9 EIVSHVSQI VIKYPEXMSR (SQQMWWMSR 7IKYPEXMSR *9 3S VIUYMVIW EIVSHVSQI STIVEXSVW XS IRWYVI XLIMV WXEÇş LEZI demonstrated their capabilities following trainMRK ERH XLEX UYEPMÇťGEXMSR XVEMRMRK ERH TVSÇťGMIRcy checks records are maintained to demon-

strate compliance with the requirements. The NCAO provides the system that fully supports the training requirements contained in the aerodrome regulation.â&#x20AC;? Since its launch, over 160 airside operatives from airports across the UK including Belfast City, Birmingham, Leeds Bradford, Liverpool John Lennon, London Gatwick Airport, London Heathrow Airport, London Luton Airport, London Stansted Airport, London City Airport, )SRGEWXIV LIÇ˝IPH &MVTSVX ERH -E[EVHIR Airport that are working in the role, but without E VIGSKRMWIH UYEPMÇťGEXMSR LEZI VIKMWXIVIH SR the NCAO scheme to get their knowledge, skills and experience recognised. 4R /ERYEV] XLI ÇťVWX GERHMHEXI XS EGLMIZI XLI GIVXMÇťGEXMSR Ćł -EVV] (SSTIV JVSQ -IEXLVS[ [EW E[EVHIH XLI GIVXMÇťGEXI F] 8VIZSV ;EPHSGO Ćł LIEH SJ EMVWMHI STIVEXMSRW on behalf the Aviation Industry Skills Board and People 1st. Simon Newbold, airside operations training manager, Heathrow and co-chair of the Airside Special Interest Group of the Aviation Industry Skills Board comments: â&#x20AC;&#x153;Over 15 airports across the UK have been involved in the development SJ XLI 3EXMSREP (IVXMÇťGEXI MR &MVWMHI 4TIVEXMSRW alongside the CAA, supported by People 1st. It is now the established national standard JSV EPP EMVÇťIPH STIVEXMSRW WXEÇş XLEX VIGSKRMWIW competence in the workplace and aligns to all

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UK airports and the apprenticeship standard for airside operatives. As co-chair of the special MRXIVIWX KVSYT . EQ HIPMKLXIH XS WII SYV ÇťVWX WYGGIWWJYP GERHMHEXI EGLMIZI XLI GIVXMÇťGEXMSR . EQ EPWS I\XVIQIP] TVSYH XLEX XLI ÇťVWX GERHMdate to complete the NCAO is an employee of Heathrow.â&#x20AC;? Julie Blasbery, client relationship manager EZMEXMSR EX 5ISTPI WX EHHW Ć¸-EZMRK [SVOIH with the Aviation Industry Skills Board over the past nine years on many projects for the industry, we are thrilled to see our partnerWLMT SR XLI 3(&4 VIWYPX MR XLI ÇťVWX GERHMHEXI achieving the recognition, and also to see so many airports across the UK seeing the value SJ XLI GIVXMÇťGEXMSR EW E VSYXI XS HIQSRWXVEXI EASA competence. We look forward to seeing JYVXLIV EMVWMHI STIVEXMZIW EGLMIZI XLI GIVXMÇťGEtion in 2018 and beyond.â&#x20AC;? The EU Commission Regulation 139/2014 and the UK CAA require an aerodrome operator to provide a safety training programme that ensures that personnel involved in the operaXMSR VIWGYI ERH ÇťVIÇťKLXMRK QEMRXIRERGI ERH management of the aerodrome are trained and competent. The aerodrome operator must ensure

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that personnel involved in the operation of the aerodrome are adequately trained. This requires that anyone conducting their duties have demonstrated their competence through TVSÇťGMIRG] GLIGOW 8LI 3EXMSREP (IVXMÇťGEXI MR &MVWMHI 4TIVEXMSRW assessment platform delivers a recognised, EGGVIHMXIH ERH TSVXEFPI GIVXMÇťGEXMSR JSV EPP those working in Airside Operations throughout the UK Aerodromes that has a generic technical core, which evidences compliance. The certificate will recognise through a formalised assessment process the knowledge skills and experience of individuals already working in the role, but without a recognised qualification. Competence is demonstrated through: â&#x20AC;˘ Online assessment Ć˝ .RHMZMHYEP ÇťIPH EWWIWWQIRXW GSRHYGXIH F] E quality assured assessor Ć˝ (IVXMÇťGEXMSR SJ TVSJIWWMSREP GSQTIXIRGI ABOUT THE AVIATION INDUSTRY SKILLS BOARD Currently chaired by British Airways the AviEXMSR .RHYWXV] OMPPW 'SEVH &. ' [EW JSVQIH in 2007 and is facilitated by People 1st as part of a joint collaborative working partnership for

the aviation sector. The AISB includes in its membership aviation industry employers from airlines, airports, and ground handling agents, alongside trade associations and the Civil &ZMEXMSR &YXLSVMX] (&& The AISB work collectively to drive the change required so the industry are able to source and develop highly-relevant, industry-led, apprenticeship standards and training programmes, which will ensure that the future development of industry skills match what is actually required within the aviation sector now and in the future. BENEFITS OF THE NATIONAL CERTIFICATE IN AIRSIDE OPERATIONS: â&#x20AC;˘ Airside Operatives are trained to an agreed national standard â&#x20AC;˘ Compliance with EASA & CAA regulations â&#x20AC;˘ Opportunities for a reduction in training cost and greater transferability â&#x20AC;˘ Aligning apprenticeships with work based training and career progression Ć˝ 4TTSVXYRMX] JSV EPP I\MWXMRK WXEÇş XS VIGIMZI E REXMSREP VIGSKRMWIH GIVXMÇťGEXI JSV XLI EMVWMHI STerative similar to the current Aerodrome Rescue & Fire Fighter maintenance competency scheme.

JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 27

BREXIT

BREXIT: BLUE SKY THINKING

28 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

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Brexit could have potentially game changing consequences for the UK and European aviation industries. This was the topic of a recent debate among aviation stakeholders at the UK Airport Operators’ Association conference in London. Gary Mason reports

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he UK chancellor, Philip Hammond, has publicly warned that in a “worst case scenario” outcome of the Brexit negotiations, 90 GEVVMIVW [MPP RSX FI EFPI XS XEOI SǺ ERH land at European airports after Britain’s exit in 2EVGL 'YX [LEX [MPP FI XLI VIEPMWXMG IǺIGX on airports in the UK and Europe after the UK leaves the European Union? )IFVE 'EVFIV (*4 SJ (EVHMǺ &MVTSVX WE]W MX will potentially have a “massive impact” on airports and the services they provide. “Following the referendum there has been considerable uncertainty about the future of aviation in the UK and none of us underestimate the complexities of negotiating a new aviation relationship between the UK and the EU.” She says that from a smaller regional airport operators’ perspective, the ability of airlines Ǽ]MRK SYX SJ XLSWI 90 EMVTSVXW XS GSRXMRYI to operate freely across Europe after the UK leaves the EU, is paramount. “It is also important that the UK is able to develop its own bi-lateral agreements with third parties outside the EU,” she adds. “We also need to safeguard the UK’s position as a major power in the aerospace and aviation sectors. 8LI 90 (&& LEW FIIR LYKIP] MRǼYIRXMEP MR HIveloping aviation regulation within Europe and we need to be able to continue to take a lead in the development of regulations not only to safeguard the way we do business but also for operability and access rights into European and wider markets.” The EU state aid rules governing competition and market forces are of particular interest to the smaller regional airports. The current view of governments across Europe and reinforced by the UK’s recently published aviation strategy consultancy document, is that it needs to be seen as an enabler, making the market work QSVI IǺIGXMZIP] 'YX [MXLMR XLI 90 [LIVI TEWWIRKIV XVEǽG ERH connectivity is so heavily weighted in favour of the airports servicing London and the south east, should governments be able to intervene ǻRERGMEPP] XS TVSZMHI WYTTSVX JSV XLSWI EMVTSVXW that are vital to the economy of their region but where the ideal market forces scenario is viewed not to be working? Carriers outside the EU who operate extensively in the UK and on the European continent are huge stakeholders in what happens. Nicholas E Calio is President and CEO of the &MVPMRIW JSV &QIVMGE SVKERMWEXMSR Ƹ.J ]SY EVI a US traveller going to Europe the very high JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 29

BREXIT

likelihood is that you will be stopping in the UK, LI WE]W Ć¸&FSYX TIV GIRX SJ SYV TEWWIRKIVW coming into the UK are moving on to an EU destination so for us its economically critical that all the countries involved in the negotiations are committed to preserving the current levels of connectivity.â&#x20AC;? He says that while everyone has been publicly and privately stating that aviation is a priority in the negotiations, that goodwill still has to be acted upon in the form of concrete agreeQIRXW ERH WSSRIV VEXLIV XLER PEXIV Ć¸&MVPMRIW start selling tickets about a year in advance of travel,â&#x20AC;? he says â&#x20AC;&#x153; and we need the certainty so that passengers are not panicked into impacting demand. In the US we have seen how an economic imperative can become a political one because people donâ&#x20AC;&#x2122;t move fast enough.â&#x20AC;? In 2013 during the last US Government shutdown caused by a political stalemate on (ETMXSP -MPP XLI +IHIVEP &ZMEXMSR &HQMRMWXVEXMSR +&& PMOI QER] SXLIV KSZIVRQIRX EKIRGMIW shutdown for four days. â&#x20AC;&#x153;Guess what happened - the travelling and shipping public went crazy,â&#x20AC;? says Calio. â&#x20AC;&#x153;This made the various factions come together and do the deal. Thatâ&#x20AC;&#x2122;s

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one model for negotiation but a preferable one would be to get it done ahead of time. We have got great relations with the UK and the EU but all parties need to understand that this is something that needs to be done sooner rather than later. â&#x20AC;&#x153; Of course the UKâ&#x20AC;&#x2122;s main aviation competitors MR &QWXIVHEQ 5EVMW ERH +VEROJYVX GSYPH WII the Brexit process as an opportunity to switch hub connectivity from London to mainland Europe but Calio warns that it will not be as simple as that. Many of the US carriers have FYMPX YT WMKRMÇťGERX MRJVEWXVYGXYVI JEGMPMXMIW EX 90 airports to service the existing strong demand JVSQ 3SVXL &QIVMGER TEWWIRKIVW XS Çź] XLIVI â&#x20AC;&#x153;The problem in Europe right now is that they GERĆśX WIVZMGI ÇźMKLXW E HE] JVSQ XLI 9 XS some of the major European destinations,â&#x20AC;? he says. â&#x20AC;&#x153;Developing the slots and the infrastructure to sustain them would take time to develop and this could be over a long, long period.â&#x20AC;? Declan Collier, the outgoing CEO of London (MX] &MVTSVX WXVIWWIW XLEX XLI 4TIR MRKPI *YVSTIER &ZMEXMSR 2EVOIX [LMGL LEW FIIR KSMRK for nearly 30 years, has served both the UK and European aviation sectors extremely well.

The UK aviation industry contributes about ÂŁ1 billion a week to the UK economy and employs a million people. â&#x20AC;&#x153;London City is a small perfectly formed airport,â&#x20AC;? says Collier â&#x20AC;&#x153;but it generates ÂŁ1 billion a year for the UK economy. &PWS f FMPPMSR [SVXL SJ I\TSVXW E ]IEV GSQI through LCY alone. If you look at a company PMOI &MVFYW XLI] LEZI JEGMPMXMIW MR XLI 90 building everything from satellites to the wings JSV XLI & ERH & EMVGVEJX XLI [SVOLSVWIW for global aviation. What we are heading into is a period of incredible uncertainty which means things like that are put at huge risk.â&#x20AC;? One in two passengers leaving a UK airport currently travels to an EU27 destination and one in 11 passengers leaving an EU destination comes back into the UK. â&#x20AC;&#x153;So when the government says - they have as much to lose as we have - that needs to be put into perspective,â&#x20AC;? he says. â&#x20AC;&#x153;Half the passengers leaving the UK need to travel to an EU airport and we are heading into a period of massive uncertainty and I am very worried about the level of complacency that appears to be drifting into our thinking.â&#x20AC;? & RYQFIV SJ EZMEXMSR GSQQIRXEXSVW LEZI

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â&#x20AC;&#x153;IF YOU ARE A US TRAVELLER GOING TO EUROPE THE VERY HIGH LIKELIHOOD IS THAT YOU WILL BE STOPPING IN THE UK.â&#x20AC;?

pointed out that the Brexiteers mantra that in the event of a no deal scenario the UK could JEPP FEGO SR ;SVPH 8VEHI 4VKERMWEXMSR ;84 rules and regulations to carry on trading with other countries simply does not apply to aviation where WTO protocols are not recognised. â&#x20AC;&#x153;The very best we could hope for is to go back to the pre-EU bi-lateral agreements,â&#x20AC;? says Collier. â&#x20AC;&#x153;The UK has about 140 of those but not all of them are with the EU but there is a growing belief emerging that those bi-laterals have been voided by the ongoing process of treaties and layering of treaties coming in through the EU.â&#x20AC;? www.airportfocusinternational.com

He says the government should be engaging actively with airports and airlines to hammer out a comprehensive plan of what will happen in XLI EZMEXMSR WIGXSV WTIGMÇťGEPP] Ć¸8LI EZMEXMSR MRdustry operates at least a year ahead of anyone else, yet the government is saying nothing is agree until everything is agreed. That is not good enough for us.â&#x20AC;? What many commentators believe is that because it is correct that the aviation market is so important to the wider economies of both the UK and all 27 EU states, by 2019 a system will be in place in which much of the regulations and agreements which cover aviation operations between Britain and EU states will simply be replicated so those arrangements can continue. But Oliver Jankovec, Director General of &(. *9745* HSIW RSX FIPMIZI MX [MPP FI XLEX simple. â&#x20AC;&#x153;We wont be able to replicate the existing agreements because the UK has made clear that it does not want to stay in XLI MRKPI *YVSTIER &ZMEXMSR 2EVOIX Ćš LI says. â&#x20AC;&#x153;What is likely to happen is that the EU [MPP RSX SÇşIV XS XLI 90 GSRHMXMSRW XLEX [MPP FI HMÇşIVIRX XS XLSWI SÇşIVIH XS SXLIV GSYRXVMIW â&#x20AC;&#x201C; in particular the US and Canada in terms of

having a liberal aviation market.â&#x20AC;? 8LMW MRGPYHIW XLI VMKLXW SJ GEVVMIVW XS Çź] JVSQ anywhere in the UK to anywhere in the EU and the rights of EU carriers to do the same. â&#x20AC;&#x153;But there will be more restrictions compared to today - in particular I wouldnâ&#x20AC;&#x2122;t see the EU KMZMRK 90 GEVVMIVW XLI VMKLX XS Çź] MRXVE XLI *9 â&#x20AC;&#x201C; such as a Paris to Barcelona route â&#x20AC;&#x201C; and it is HIFEXEFPI [LIXLIV XLI 90 [SYPH SÇşIV *9 GEVVMIVW XLI VMKLX XS Çź] HSQIWXMG VSYXIW MR XLI 90 Ćš The UK wants to remain part of the EuroTIER &ZMEXMSR EJIX] &KIRG] FYX EW E TE]MRK member outside the political European QEGLMRI [SYPH MX LEZI EW QYGL TS[IV XS MRÇźYence policy making and regulation? 8LMW MW E FMK GSRGIVR JSV (EVHMÇş &MVTSVXĆśW Debra Barber. â&#x20AC;&#x153;We have up until now ben able to shape the European aviation regulatory JVEQI[SVO XS ÇťX XLI 90ĆśW VIUYMVIQIRXW Ćš WLI says. â&#x20AC;&#x153;We need to continue to be part of it but I think it is important that we are able to continue XS MRÇźYIRGI XLI HMVIGXMSR SJ TSPMG] Ćš /EROSZIG TSMRXW SYX XLEX VIXEMRMRK XLEX MRÇźYIRGI [MPP FI HMÇ˝GYPX FIGEYWI MJ E QENSV TSPMG] GLERKI MW TYX XS E ZSXI [MXLMR *& & XLI 90 [MPP not be able to take part in that process. JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 31

GROUND SUPPORT EQUIPMENT

GREEN GIANTS US carriers are partnering with major airports to make their ground support operations more sustainable. Gary Mason reports

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www.airportfocusinternational.com

JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 33

GROUND SUPPORT EQUIPMENT

his month it was announced that giant US carrier United Airlines was ranked number one among global carriers in Newsweek’s 2017 Global 500 Green Rankings, one of the most recognised environmental performance assessments of the world’s largest companies. United was placed 59th among 500 US companies and 100th among 500 global companies. “We are proud to be recognized as a global leader for our environmental stewardship,” said Angela Foster-Rice, United’s managing director SJ IRZMVSRQIRXEP EǺEMVW ERH WYWXEMREFMPMX] Ƹ;I will continue to innovate, in the air and on the ground, as we strive to make United the most IRZMVSRQIRXEPP] WYWXEMREFPI EMVPMRI MR XLI [SVPH ƹ 34 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

Part of the carrier’s aim to become the world’s most sustainable carrier is to make its ground operations greener. It is continuing to replace its eligible ground equipment ERH WIVZMGI ZILMGPIW [MXL GPIERIV IPIGXVMGEPP] TS[IVIH EPXIVREXMZIW [MXL RIEVP] TIVGIRX SJ XLI ǼIIX GSRZIVXIH XS HEXI This trend is being seen across the US aviation MRHYWXV] [MXL EMVTSVXW ERH GEVVMIVW MR 3I[ =SVO ;EWLMRKXSR XEXI ERH (EPMJSVRME PIEHMRK XLI [E] +SV I\EQTPI XLI 9 )ITEVXQIRX SJ *RIVK] have cited Seattle-Tacoma International Airport (Sea-Tac) and its work with the Alaska Air Group EW E TEVXMGYPEVP] KSSH I\EQTPI SJ ER EMVTSVX carrier partnership that has been successful in introducing more sustainable GSE equipment. www.airportfocusinternational.com

â&#x20AC;&#x153;WHEN THINGS DON'T GO ACCORDING TO PLAN, THAT'S WHEN YOU HEAR GREAT STORIES ABOUT THE RELIABILITY OF CLEAN CITIES.â&#x20AC;?

The initiative is aimed at integrating electric ground support equipment (eGSE) into the airport's operations. Sea-Tac's equipment is helping Alaska Air Group (Alaska Airlines and -SVM^SR &MV GYX JYIP GSRWYQTXMSR F] KEPPSRW ERH WEZI ERRYEPP] 'IGEYWI of this success, the airport has begun working with the remaining airline tenants to acquire more eGSE. IE 8EG [LMGL MW STIVEXIH F] XLI 5SVX SJ IEXXPI XLI 5SVX QEMRXEMRW E PSRK LMWXSV] SJ GSPlaboration with Western Washington Clean Cities (WWCC). When the airport started exploring ER MRMXMEXMZI XS IPIGXVMJ] KVSYRH WYTTSVX IUYMTment, including baggage tugs, belt loaders, and EMVGVEJX TYWLFEGO ZILMGPIW MX [EW SRP] REXYVEP XS share their idea with WWCC. Alaska Air Group, XLI EMVTSVX W PEVKIWX XIRERX LEH EPWS FIIR I]IMRK I, * JSV EPQSWX ]IEVW XS VIHYGI KVSYRH emissions and cut fuel costs. So when WWCC HIGMHIH XS ETTP] JSV &QIVMGER 7IGSZIV] ERH 7IMRZIWXQIRX &GX 7IGSZIV] &GX JYRHMRK MR MX [EW ER STTSVXYRMX] JSV IE 8EG XS PE] XLI groundwork for the eGSE project, with Alaska Air Group leading the charge. "The vision and collaboration between XLI EMVTSVX ERH MXW PEVKIWX EMVPMRI [EW OI] to this project's success," said Stephanie 2I]R IE 8EG TVSKVEQ QEREKIV ERH JSVQIV WWCC coordinator. 'SXL &PEWOE &MV ,VSYT ERH IE 8EG [IVI recipients of funding from the $15 million 7IGSZIV] &GX KVERX EHQMRMWXIVIH F] ;;(( In fact, one third of the grant went to vehicles and infrastructure at Sea-Tac. After discovering that an airport-wide eGSE leasing model was RSX JIEWMFPI &PEWOE &MV ,VSYT TYVGLEWIH SJ its own eGSE vehicles (such as baggage tugs, FIPX PSEHIVW ERH TYWLFEGO XVEGXSVW HMVIGXP] from Charlatte America, using $1.5 million of XLI 7IGSZIV] &GX TVSNIGX E[EVH 8S WYTTSVX XLI initiative, Sea-Tac pooled $30 million, including ER EHHMXMSREP QMPPMSR JVSQ XLI 7IGSZIV] Act project award, $5.5 million from a Federal &ZMEXMSR &HQMRMWXVEXMSR :SPYRXEV] &MVTSVX 1S[ Emission Program project award, and Port budget sources to install 576 charging locations for eGSE throughout the airport. Following a competitive bid, AeroVironment provided Sea-Tac with their PosiCharge smart chargMRK WXEXMSRW [LMGL IÇ˝GMIRXP] QIEWYVI [LMGL eGSE needs the most charging and meters out IPIGXVMGMX] EGGSVHMRKP] 8LIWI WQEVX GLEVKMRK WXEXMSRW TVSQSXI XLI IÇ˝GMIRG] SJ &PEWOE

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&MV ,VSYT W KVSYRH STIVEXMSRW F] KYEVERXIIMRK XLEX IUYMTQIRX MW GLEVKIH ERH VIEH] to handle the airport's fast-paced, round-theclock operations. (YVVIRXP] XLI RSVXL LEPJ SJ XLI EMVTSVX MW equipped with 296 eGSE charging locations, while the remaining 280 charging installations EVI WPEXIH JSV GSQTPIXMSR MR 'IGEYWI Sea-Tac owns all of the charging locations and MW E VIKMWXIVIH YXMPMX] XLI EMVPMRIW FIRIÇťX JVSQ TE]MRK PS[ IPIGXVMGMX] TVMGIW JSV XLIMV YWI &PEWOE &MV ,VSYT MW EPVIEH] QEOMRK KSSH YWI SJ XLI GLEVKMRK MRJVEWXVYGXYVI &W SJ XLI EMVPMRI QIX MXW KSEP SJ ÇźIIX [MHI IPIGXVMÇťGEXMSR ERH MW WIIMRK XLI FIRIÇťXW SJ XLIWI ZILMGPIW ÇťVWX LERH MRGPYHMRK E SRI ]IEV TE]FEGO TIVMSH SR the incremental cost. 'IGEYWI EMVPMRIW XLIQWIPZIW EVI VIWXVMGXIH from receiving funding from the airport, this project could not have happened without XLI WYTTSVX ERH 7IGSZIV] &GX JYRHMRK JVSQ Western Washington Clean Cities," said Scott DeWees, co-coordinator of WWCC. The coalition also provided Sea-Tac with other valuable services, such as evaluating proposals and providing expertise to help the airport compare alternative fuels. The coaliXMSR TPE]IH E OI] VSPI MR VI[SVOMRK XLI TVSNIGX HMVIGXP] [MXL XLI EMVPMRI [LIR XLI EMVTSVX PIEWI model did not pan out. "When things don't go according to plan, XLEX W [LIR ]SY LIEV KVIEX WXSVMIW EFSYX XLI VIPMEFMPMX] SJ (PIER (MXMIW 2I]R WEMH Alaska Air Group estimates that their eGSE TVSNIGX [MPP EZIVX RIEVP] QIXVMG XSRW SJ carbon dioxide (CO2 IEGL ]IEV +SPPS[MRK XLIMV success, several other airlines have expressed interest in acquiring eGSE. In fact, Southwest Airlines and United Airlines have completed eGSE pilot projects and placed orders for their own vehicles. Sea-Tac anticipates that if all of its airlines switch to eGSE, the airport will cut at least 10,000 metric tons of CO2 ERRYEPP] &WMHI JVSQ XLI IRZMVSRQIRXEP FIRIÇťXW 2I]R WE]W XLI WYGGIWW SJ XLI TVSNIGX GER EPWS FI QIEWYVIH F] XLI WEXMWJEGXMSR SJ XLI KVSYRH GVI[W 8LI KVSYRH IQTPS]IIW LEZI JSYRH XLI XVERWMXMSR XS XLI RI[ IPIGXVMG ZILMGPIW XS FI IÇşSVXPIWW WLI WEMH 8LI ZILMGPIW EVI IEW] XS STIVEXI ERH UYMIX ERH XLI] LEZI RS XEMPTMTI IQMWWMSRW Alaska Air Group plans to continue to add eGSE MR PSGEXMSRW [LIVI MX MW STIVEXMSREPP] JIEWMFPI &W [MXL ER] TMPSX TVSNIGX &PEWOE &MV ,VSYT JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 35

GROUND SUPPORT EQUIPMENT

THE NEFITS BEN F ELECTR RIC OF SE GS QUIPMENT T EQ NCLUDE: IN â&#x20AC;¢ Allows carriers to meet higher local ERH WXEXI EMV UYEPMX] VIKYPEXMSRW â&#x20AC;¢ Reduced emissions â&#x20AC;¢ 1S[IV JYIP GSWXW â&#x20AC;¢ .QTVSZIH EMV UYEPMX] â&#x20AC;¢ Decreased maintenance expenses â&#x20AC;¢ *Ç½GMIRX STIVEXMSR â&#x20AC;¢ 5STYPEV [MXL IQTPS]IIW 2020 goal: Increase the percentage of IPIGXVMG ZILMGPIW XS JSV &PEWOE &MV ,VSYT Together, Alaska Air Group and Horizon Air added over 100 electric vehicles to ground WYTTSVX IUYMTQIRX Ç¼IIXW MR Although Alaska added about 50 more I, * YRMXW [I EPWS WYFWXERXMEPP] MRGVIEWIH the level of fossil fuel-powered equipment, meaning our overall percentage of eGSE VIQEMRIH WXIEH] ]IEV SZIV ]IEV ;I QEHI a strategic decision to launch McGee Air IVZMGIW EW E WITEVEXI GSQTER] XS TVSZMHI ground service operations to Alaska Airlines, adding 150 additional fossil fuel equipment YRMXW XS XLI SZIVEPP Ç¼IIX &X SYV 5LSIRM\ San Jose, and Portland stations, the former ground handling vendor supplied the equipment. Since we now use McGee Air Services in these locations, Alaska must own equipment, thus increasing our fossilJYIP Ç¼IIX

36 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

encountered a few hurdles during the switch to eGSE. One was establishing the placement for the Posi-Charge equipment. As airlines merge or grow, the gates assigned to each airline change, so placement created a challenge. To manage this, Sea-Tac developed a QSVI Ç¼I\MFPI MRWXEPPEXMSR W]WXIQ XLEX EPPS[W equipment to be moved a few feet in either HMVIGXMSR EX E TEVXMGYPEV KEXI &RSXLIV HMÇ½GYPX] was ensuring that the charging equipment [EW MRWXEPPIH ERH VIEH] JSV YWI F] XLI XMQI the eGSE were delivered to the airline. 'IGEYWI SJ XLMW FSXL &PEWOE &MV ,VSYT ERH

IE 8EG LEH XS FI JYPP] MRZIWXIH XS KYEVERXII success of this project. 2ER] EMVPMRIW GER PIEVR JVSQ XLI I\TIVMIRGIW SJ &PEWOE &MV ,VSYT 2I]R WEMH .R EHHMXMSR to careful coordination and planning, positive relationships between airlines and the airport are critical to the project's success." 8LI EMVTSVX EPWS LEW WLYXXPI FYWIW W[IITIVW ERH PMKLX HYX] ZILMGPIW VYRRMRK on compressed natural gas (CNG). To grow the market for CNG vehicles in the area, Sea-Tac required that the airport's CNG station be TYFPMGP] EGGIWWMFPI &W E VIWYPX HVMZIVW SJ (3, www.airportfocusinternational.com

CHALLENGES S OF EG GSE USA AGE: • Electric versions are not available for some specialized equipment. • Placing charging stations for eGSE units is not possible at all airport locations. Alaska changed some of its plans to add additional eGSE to the VIKMSREP ǼIIX E VIWYPX SJ GSRGIVRW about the electrical infrastructure to support them. • Electric ground support equipment is not RIGIWWEVMP] PIWW I\TIRWMZI XLER JSWWMP JYIP FYVRMRK IUYMTQIRX ERH ǻRHMRK JYRHMRK for infrastructure improvements is a slow and expensive process. • Electric equipment does not function well MR GSPH ERH MG] GPMQEXIW QEOMRK MX HMǽGYPX XS ǻRH GPIER IRIVK] WSPYXMSRW XLIVI • The lack of power at airports to support additional electric equipment, and the shortage of additional available ramp space in which to park them, are problematic. • ;EWLMRKXSR ERH (EPMJSVRME SǺIV XLI greatest opportunities to make a WYFWXERXMEP MQTEGX [MXL GPIER IRIVK] GSE solutions. These states are among the largest markets, with the FMKKIWX , * ǼIIXW ERH LEZI EMVTSVX infrastructures and climates t hat are favorable for electric equipment.

taxis and personal vehicles can fuel up at the airport's public CNG station or at four other public stations within 35 miles of the airport. In addition to their eGSE charging locaXMSRW IE 8EG LEW IPIGXVMG ZILMGPI GLEVKMRK spaces in the customer parking garage and a JI[ GLEVKMRK WTEGIW JSV EMVTSVX IQTPS]IIW )YI to high demand, Sea-Tac plans to add more TYFPMG ERH IQTPS]II GLEVKMRK WTEGIW MR XLI GSQMRK ]IEVW To further reduce airport emissions, Sea-Tac also requires taxis servicing the airport to use EPXIVREXMZI JYIPW SV LEZI E JYIP IGSRSQ] VEXMRK www.airportfocusinternational.com

SJ EX PIEWX QMPIW TIV KEPPSR &W SJ XLIVI EVI RS[ L]FVMH IPIGXVMG XE\MW ERH (3, XE\MW WIVZMRK XLI EMVTSVX .R XLI EMVTSVX W RYQIVous emission reduction projects led Sea-Tac XS FIGSQI XLI ǻVWX EMVTSVX MR 3SVXL &QIVMGE XS receive the Airport Carbon Accreditation award. "Sea-Tac's sustainable achievements are E VIWYPX SJ MXW ǻVQ GSQQMXQIRX XS VIHYGMRK emissions and reducing the airport's carbon JSSXTVMRX WXEXIH 2I]R 8LI EMVTSVX MW LIPTMRK XS PIEH XLI MRHYWXV] MR KVIIRLSYWI KEW VIHYGtions and is a model of sustainable growth for EMVTSVXW EGVSWW XLI GSYRXV] JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 37

RUNWAY DEVELOPMENT/DESIGN & CONSTRUCTION

MODERN BUILDING BLOCKS

38 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

www.airportfocusinternational.com

Andy Bordass, Airports Account Director at Honeywell Building Solutions explains how airport management can modernise working practices with intelligent solutions

www.airportfocusinternational.com

JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 39

RUNWAY DEVELOPMENT/DESIGN & CONSTRUCTION

s many will recognise, simply enabling travellers to move from point A to point B is no longer the main requirement of todayâ&#x20AC;&#x2122;s airports. As is the case with a number of industries, expectations are GSRWXERXP] IZSPZMRK ERH GSQTIXMXMSR MW Ç»IVGI Airport management teams in particular are under increased pressure. This comes not only from airline providers, but also in terms of providing passengers with the best possible experience. Passengers and airline providers both expect airports to be able to keep pace [MXL ERH IQTPS] XLI QSWX IÇ½GMIRX WSPYXMSRW JSV Ç¼MKLX QEREKIQIRX ERH FIWTSOI FVERHIH passenger terminal experiences. Understandably, it is an ongoing challenge to ensure that any building and airside solutions are able to keep up with these needs. For example, the newest airport in the UK was built in the 1950s. Whatâ&#x20AC;&#x2122;s more, general working practices were written in the 1970s. This is linked to the fact that there are an enormous number of regulations that come with the decision to build a new airport or even extending existing buildings. Anyone in need of evidence need look no further than the 50-year debate to build a third runway at Heathrow. That being said, much like more and more of todayâ&#x20AC;&#x2122;s buildMRKW EMVTSVXW GER RS PSRKIV EÇºSVH XS FI NYWX [EPPW .R SVHIV JSV XLI FYWMRIWW XS TVSÇ»X TEWsengers must be able to move from building to plane and then the plane to the sky as quickly ERH EW IÇ½GMIRXP] EW TSWWMFPI WHAT SOLUTIONS ARE AVAILABLE? &R] EMVTSVX XLEX EMQW XS STXMQMWI IÇ½GMIRG] ERH performance can look to integrated operations and utilise the power of the Internet of Things (IoT). However, and perhaps best of all, airports do not have to implement the most advanced XIGLRSPSK] XS WII E XERKMFPI HMÇºIVIRGI '] adopting even the simplest of technology solutions, airports can experience a substantial rise MR FSXL IÇ½GMIRG] ERH XLIMV SZIVEPP TIVJSVQERGI If any airport wishes to optimise airport

40 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

QEREKIQIRX XLI] GER Ç»RH E WSPYXMSR MR XLI form of a control and navigation software suite. It provides airports with a secure, integrated platform, and permits them to increase aircraft XVEÇ½G WEJIX] GETEGMX] ERH IÇ½GMIRG] &R EHHMXMSREP FIRIÇ»X SJ E GSRXVSP ERH REZMKEXMSR WSJXware suite is that it can leverage data â&#x20AC;&#x201C; allowing EMVTSVXW XS IÇºIGXMZIP] QEREKI EGXMZMXMIW & GSRXVSP ERH REZMKEXMSR WYMXI GER SÇºIV E RYQFIV SJ HMÇºIVIRX WIVZMGIW -SRI][IPP JSV I\EQTPI SÇºIVW YVZIMPPERGI 2YPXM IRWSV )EXE +YWMSR 2 )+ E ;.2 .RXIKVEXMSR 5PEXJSVQ ERH &MVÇ»IPH 1MKLXMRK (SRXVSP &1(2 1IXÆ¶W PSSO EX NYWX LS[ XLIWI XIGLRSPSKMGEP solutions can provide some much-welcome assistance to airports. Firstly, a control and QSRMXSVMRK W]WXIQ JSV EMVÇ»IPH KVSYRH PMKLXMRK means that gate assets can be managed and airports can deliver predictive aircraft turnaround. It gives airports a level of control that they never before would have experienced. With a control and navigation system, they can manage approach, runway, taxiway and apron lights. To some, this might appear trivial, but nothing could be further from the truth. If an airport can control the speed of the planes through the lighting, then substantially less FYVHIR MW TPEGIH SR EMVTSVX XVEÇ½G GSRXVSPPIVW 8LIVI EVI EPWS JYVXLIV FIRIÇ»XW SR SÇºIV 5MPSXW are helped by enhanced situation awareness, which is clearly welcome news for passengers. .X QIERW XLEX XLI] GER I\TIGX PIWW Ç¼MKLX HIPE]W and cancellations â&#x20AC;&#x201C; boarding and leaving the aircraft as happier customers. ADVANCED SURFACE MOVEMENT GUIDANCE AND CONTROL SYSTEMS There are a range of additional options available for airports aiming to become smarter, better performing buildings. This is particularly important since they do not always have the required funds to build expansions in the face SJ ER IZIV KVS[MRK ZSPYQI SJ KVSYRH XVEÇ½G If a control and navigation suite is not a viable solution, another option at an airportâ&#x20AC;&#x2122;s disposal www.airportfocusinternational.com

â&#x20AC;&#x153;A CONTROL AND MONITORING SYSTEM FOR AIRFIELD GROUND LIGHTING MEANS THAT GATE ASSETS CAN BE MANAGED AND AIRPORTS CAN DELIVER PREDICTIVE AIRCRAFT TURNAROUND.â&#x20AC;?

is to optimise control procedures to guarantee an even distribuXMSR SJ XVEÇ˝G 4RI WSPYXMSR XLEX WEXMWÇťIW FSXL SJ XLIWI GVMXIVME MW advanced surface movement guidance and control systems. 4RI RSXEFPI FIRIÇťX SJ EHZERGIH WYVJEGI QSZIQIRX KYMHERGI and control systems is a reduction in taxiing times and more efÇťGMIRX WGLIHYPMRK 7YR[E]W FIGSQI WEJIV ERH EMVTSVXW EVI EFPI to identify and rectify any issues as they arise. Furthermore, conÇźMGX JVII GSRXMRYSYW XE\MMRK [MXLSYX YRRIGIWWEV] FVIEOW QIERW that aircrafts can cut down on the amount of fuel used. It goes [MXLSYX WE]MRK XLEX XLIVI EVI ÇťRERGMEP TPYW TSMRXW XLEX GSQI [MXL XLMW FYX XLI IRZMVSRQIRXEP FIRIÇťXW WLSYPH RSX FI SZIVPSSOIH 8LIVI MW E WMKRMÇťGERX HIGVIEWI MR XLI EQSYRX SJ I\LEYWX TSPPYtion, and disruption caused by engine noise is lessened.

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TAKING OFF WITH SMART TECHNOLOGIES We are now seeing airports around the world continuously working to make processes as organised and smooth-running as possible, and terminal operations is a key contributor to an airportâ&#x20AC;&#x2122;s success. If an airport opts to make best use of smart technologies, this is a step in the right direction. Enacting an integrated technology approach can vastly improve a passengerâ&#x20AC;&#x2122;s experience â&#x20AC;&#x201C; making it smoother and more pleasant â&#x20AC;&#x201C; all while increasing revenues, ensuring the plane turn is mapped, improving on time departures, and making gate allocaXMSRW ERH VYR[E] YWI QSVI IÇ˝GMIRX 'I]SRH this, it also provides a backdrop of data that can help airports work with the airlines to ensure a smoother transition at the terminal. 1SSOMRK EX VIGIRX WXEXMWXMGW EMVTSVXW [MPP PMOIP] continue to have their work cut out for them. The International Air Transport Association (ATA) LEW VITSVXIH XLEX KPSFEP TEWWIRKIV XVEÇ˝G VSWI TIVGIRX MR GSQTEVIH XS Ć´E ÇťKYVI XLI XVEHI EWWSGMEXMSR VITSVXW EW WMKRMÇťGERXP] ahead of the 10-year average annual growth rate of 5.5 percent. Itâ&#x20AC;&#x2122;s a very plausible possibility that these numbers could continue to rise, with more people choosing to travel between EPP GSVRIVW SJ XLI KPSFI (SQFMRIH [MXL XLI rising expectations of airport management and passenger experience, it becomes all the more crucial that airports continue to improve their supporting technologies with smart, integrated technology. In doing so, terminals can be transformed from rudimentary structures, into MRXIPPMKIRX VIEGXMZI ERH WIPJ WYÇ˝GMIRX FYMPHMRKW

JANUARY/FEBRUARY 2018 | AIRPORT FOCUS | 41

INSIDER

BIG RUNWAY – TINY TERMINAL, SMALL BAR (open daily)

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egular readers of this column will know that Insider has a bit of a geeky soft spot for airports that, for one reason and another, have fallen into disuse. And on this subject some rare and welcome news arrived into the magazine’s inbox at the start of 2018. Carlisle Lake District airport will be welcoming GSQQIVGMEP TEWWIRKIV ǼMKLXW JVSQ /YRI JSV XLI ǻVWX time since 1993. The development is supported by the Cumbria Local Enterprise Partnership, which has committed £4.95m to help make improvements to the airport’s VYR[E] ERH XLI XIVQMREP MR TVITEVEXMSR JSV XLI MRǼY\ of passengers. No blame will be attached to head scratching readers who have never heard of Lake District airport. But most, if not all of you, will have knowledge of the historic locale the airport serves. It is rightly considered one of England’s jewels. The only drawback is that it is impossible to get there by any other means than car and once you get there using that mode of transport you join a huge line of other cars crawling through chocolate box villages and hamlets on tiny B roads. When what you should be doing is taking to the hills on foot, sucking in giant gulps of fresh air and going teary-eyed at the stunning vistas. The reason why visitors arrive in the Lake District in such a bad mood is the M6 motorway - a road so awful it had a pop song written about it called The Road to Hell by Chris Rea. Mr Rea also wrote a song called Driving Home For Christmas, a popular tune that is so jolly and upbeat it couldn’t have possibly been written on the M6. The last time Insider and his family drove to “the Lakes” was around Christmas time and it took so long it would have been quicker flying to the Seychelles. S XLI WXEVX SJ GSQQIVGMEP ǼMKLXW MW I\XVIQIP] welcome. Passengers landing at the airport are only 20 miles from the Lake District National Park - a very do-able taxi or coach ride from their hotel, hostel or B&B. This development has been sorely needed for years – and everyone knows it. There has been an

46 | AIRPORT FOCUS | JANUARY/FEBRUARY 2018

airport there since the 1940s and attempts to introHYGI GSQQIVGMEP ǼMKLXW LEZI LETTIRIH MR EPQSWX every decade since. Needless to say that environmental groups have questioned why the airport is being developed. They favour instead improving rail networks in the region while admitting the service is currently extremely poor and extremely over-priced. “Passenger rail in the north-west is currently poorly served, in relative terms, as fares are often prohibitive and the frequency of services is in decline,” said 5LMP )EZMIW EGXMRK GLMIJ I\IGYXMZI SǽGIV JSV (YQFVME Action for Sustainability. Ƹ8EOMRK TISTPI SǺ XLI XVEMR ERH MRXS XLI EMV VYRW EX 180 degrees against UK and global climate change targets. We would welcome investment in the rail and coach services of the north-west and the rebalancing of transport investment across the UK.” He added: “As a positive opportunity, the airport has a vast area of land which lends itself to the deployment of ground mounted solar PV panels. We [SYPH XLIVIJSVI WYTTSVX E PSGEP ƵGEVFSR SǺWIXXMRK development’ – the installation of a communiX] S[RIH ERH GSQQYRMX] FIRIǻXXMRK WSPEV 5: EVVE] on the site of the airport. If we really are to look after our planet, such developments must be accompanied by positive environmental programmes to reduce emissions, commensurately.” As you will see from the above image of the airport - its land footprint in comparison to the tiny airport buildings and even tinier bar – is indeed huge. More than enough room for a third runway, should it be needed.

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ARRIVALS BAGGAGE ICT TRAVEL

RETAIL

SUSTAINABILITY,ENERGY &

GREEN

DESIGN

EFFICIENCY

TECHNOLOGY &

CONSTRUCTION

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