Airport Focus International issue 37: May/June 2018

ISSUE 37 | MAY/JUNE 2018

www.airportfocusinternational.com

INTRUDER ALERT REMOTE TOWER TECHNOLOGY AND THE CYBER RISK

INFORMATION HUBS Solving the airport-to-airport data sharing challenge

FUEL SAVING RUNWAY DESIGN | WHAT'S IN A NAME? | SCREENING MARKET TRENDS

Step inside a digital revolution NATS and Searidge offer a digital alternative to the traditional air traffic control tower. Digital Towers are more than an innovation in ATM technology. They’re a step-change for the airport industry.

Panoramic views of the entire airport

Scaleable from small regional airports to international hubs

Enhanced and augmented reality

To find out more, email info@nats.aero Learn more about the extraordinary benefits and advantages. nats.aero/digital-towers searidgetech.com

EDITORIAL GARY MASON, EDITOR:

BREXIT: THE AVIATION CLOCK IS DIFFERENT As the UK and US edge towards a post-Brexit open skies agreement there needs to be quicker progress on a concrete aviation deal with the EU

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Wendy Barry Global Account Manager Phone: 800.888.4848 x 1788 Email: Barry_W@subway.com Coming soon to an airport near you.

SUBWAY® is a Registered Trademark of Subway IP Inc. ©2018 Subway IP

CONTENTS

Editor Gary Mason gary.mason@jld-media.co.uk +44 (0) 7904 299 498 Editorial Assistant Iain Hoey iainhoey94@hotmail.co.uk +44 (0) 7757 946 414 Sales Manager Robert Aitken robert.aitken@jld-media.co.uk +44 (0) 7766 195 814 Design & Production Stuart West stuart.west@jld-media.co.uk +44 (0) 1737 852 343 Publishing Director Helen Richmond helen.richmond@jld-media.co.uk +44 (0) 1737 852 344 Subscriptions subscriptions@jld-media.co.uk +44 (0) 1293 416 090 Airport Focus JLD Media, 25 Clarendon Road, Redhill, Surrey RH1 1QZ Tel: +44 (0) 1737 852 100 Airport Focus is published 6 times a year. Annual subscriptions: £95 UK; £140 rest of the world. £15 sample copy. Discounts for multiple subscriptions.

Airport Focus magazine @AirportFocusmag

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MAY/JUNE 2018 | AIRPORT FOCUS | 5

EDITORIAL BOARD

1. DR. MICHAEL KERKLOH CEO Flughafen München GmbH (FMG)

3. THOMAS TORSTEN-MEYER Former - Senior Vice President Airport Operation Munich Airport

5. RICHARD DUNCAN Assistant General Manager, Public Safety and Security Hartsfield-Jackson Atlanta International Airport (ATL)

Since September 2002 the management team at Muncich Airport has been led by Dr. Michael Kerkloh. He is FMG’s president and CEO. The 63-year-old Kerkloh embodies a new leadership generation in the German aviation industry.

Kerkloh completed a degree in economics in 1979 at the University of Frankfurt, where he also completed a doctorate in political science. He began his career in the aviation industry at Frankfurt Airport. Afterwards he became one of two managing directors at Hamburg Airport in 1995.

Dr. Michael Kerkloh is a member of the governing bodies of a number of important industry organizations. He represented the interests of German airports in dealings with public authorities, policy makers and the business world as the president of the German Airports Association (ADV) from 2013 until 2016. He has been a member of the Governing Board of ACI World, the global airport association, for many years. Dr. Kerkloh was appointed to the executive committee of BDL, the German Aviation Industry Association.

In June 2017 Dr Kerkloh was elected president of Airport Council International (ACI) Europe and represents the interests of more than 500 airports in 45 European countries.

After seven years in the German Air Force, where he obtained his pilot’s license and was involved in integrated NATO air defence, Thomas Torsten-Meyer joined Stuttgart Airport where after XVEMRMRK EW &MVTSVX 8VEǽG &WWMWXERX LI [SVOIH JSV ǻZI ]IEVW EW 2EREKIV &TVSR (SRXVSP He then moved to Bremen Airport for another 7-year spell as Manager dealing with Airport Training, Passenger Services and Ground Handling Ramp Services.

From 1986 he was Manager for Airport Operations at Munich Airport dealing with a wide ZEVMIX] SJ XEWOW VERKMRK JVSQ XVEǽG XIGLRSPSK] organisation and control to training programs, ETVSR XVEǽG ERH IQIVKIRG] TPER VIKYPEXMSRW aircraft positioning, taxi guidance, winter services and safety management.

He also represented the Airport company on HMǺIVIRX EZMEXMSR EWWSGMEXMSRW MRGPYHMRK XLI &(. the German ADV and as a NATO Civil ;Aviation Expert for the German Government (DOT).

Richard L. Duncan, CPP, IAP, serves as the assistant general manager for public safety and WIGYVMX] EX -EVXWǻIPH /EGOWSR &XPERXE .RXIVREtional Airport (ATL), the world’s busiest and most IǽGMIRX EMVTSVX -I PIEHW XLI &MVTSVX TYFPMG WEJIX] and security team with operational responsibilities JSV &MVTSVX PE[ IRJSVGIQIRX PMJI ERH ǻVI WEJIX] security, emergency preparedness and response, and the Airport communications center.

Mr. Duncan oversees day-to-day operations and regulatory compliance to ensure the safe and secure movements of ATL’s more than 104 million annual passengers and 63,000 employees. Additionally, Mr. Duncan is responsible for developing and implementing the Airport’s emergency response plans. He regularly coordinates with federal, state, and local agencies to implement rules and procedures. & VIXMVIH GSQQMWWMSRIH QMPMXEV] TSPMGI SǽGIV Mr. Duncan has performed law enforcement and security management duties internationally.

-I MW FSEVH GIVXMǻIH MR IGYVMX] 2EREKIQIRX F] & . .RXIVREXMSREP GIVXMǻIH MR -SQIPERH IGYVMX] F] XLI &QIVMGER 'SEVH JSV (IVXMǻGEXMSR MR -SQIPERH IGYVMX] ERH GIVXMǻIH EW ER International Airport Professional by the Airport Council International and the International Civil Aviation Organization.

2. FOO SEK MIN Executive Vice President Changi Airport Group (Singapore) Pte Ltd An aviation veteran and recognized international airport management professional who rose through the ranks at Changi Airport over the last 19 years.

Key career highlights include the planning and operational opening of Terminal 3 in 2008, Budget Terminal in 2006, the upgrading of Terminal 2 between@ 2004 and 2006, and the extension of Terminal 2 between 1995 and 1996. Responsible for the opening of the Airport Logistics Park of Singapore and also handled major emergencies such as SARS in 2003, two aircraft crash and enhanced security situation following 911.

Recognized for achievements and contributions by the President of Singapore with the Public Administration Award (Silver) in 2009 and the Public Administration Award (Bronze) in 2003. Awarded Minister's Innovation Award for 5 consecutive years.

6 | AIRPORT FOCUS | MAY/JUNE 2018

4. ROGER KOUKKOULIS Operations, Safety & Commercial Director Airport Operators Assocation (AOA) Roger has past manufacturing processes experience in the aerospace industry and a number of years airport operations management experience, landside and airside at London Luton and more recently Gatwick airports. Roger’s responsibilities have included; airside operations, RFFS and for the air navigation and engineering service providers. Achievements include; delivering over 50 airport operations capital projects, an Airport Operations Centre hub, air XVEǽG GSRXVEGX VIRIKSXMEXMSR ERH XVERWJSVQMRK the safety culture.

Roger also experienced a 5 month spell in Sweden at Stockholm Skavsta airport (TBI Airports) as part of a small senior team dedicated to turning around the airports commercial and operational status in readiness for a new LCC operation. This, during a particularly harsh winter.

He has championed safety, the balance of commercial objectives, chaired numerous working groups and committees and has represented airports and the AOA including; deZIPSTQIRXW SJ +YXYVI &MVWTEGI XVEXIK] ǼMKLX operations, airside driving standards, leading TBI airport group on competency framework, EMV XVEǽG WIVZMGI WXERHEVHW 1SGEP 7YR[E] Safety Teams, Airport Collaborative Decision Making and others.

6. ANUPAM DASGUPTA Vice President, Business Develoment GrayMatter Software Services Anupam works with GrayMatter as VP-Business Development as part of which he heads Marketing & Communications as well as Partnerships & Alliances. GrayMatter, as an organization, has a distinct focus on Airports with its proven Airport Analytics (AA+) solution and Anupam has a key role in strengthening and furthering GrayMatter’s endeavors in this space.

Anupam has 14 years of rich work experience in business development and consulting in the IT industry with a successful track record across geographies and customers. www.airportfocusinternational.com

7. LISA GAHM M.S., C.M., ACE Assistant Director of Airport Operations Denver International Airport Lisa has worked for the City and County of Denver which owns and operates Denver International Airport, and formerly Stapleton International Airport the for the past 26 years.

During that time, she has worked in Airport Operations in the following sections: Airport Security, Airside Operations, Airport Operations Center, and Peak Performance. She has a Bachelor of Science in Aviation Management, and a Master’s in Environmental &Policy Management. She has a Peak Academy Black Belt and completed a six months Peak Performance Fellowship assisting other airport divisions improve their processes. Lisa is a member of the Environmental Focal Point Committee at DEN and a part of the team instrumental in the reengineering of the Airport’s Snow and Ice Control Program. Lisa is a Co-Chair of the AAAE Hub Airport Winter Operations Conference Committee and she participated as a committee member on Airport Cooperative Research Program Panel 10-15 overseeing the research and preparation of “A Guidebook for Airport Winter Operations”. She is also a current member of Executive Women in Aviation.

8. DENISE PRONK Programme Manager Corporate Responsibility Royal Schiphol Group

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Denise Pronk is responsible for sustainability at Royal Schiphol Group. Her vision is that sustainability is an integral part of the business. Denise is based at the strategy department. Focus areas are the longterm vision, the integrating of sustainability in the business planning and working together with business partners at our location and stakeholders. She is an acclaimed corporate responsibility manager, who is working around the clock to improve Schiphol’s corporate responsibility. www.airportfocusinternational.com

MAY/JUNE 2018 | AIRPORT FOCUS | 7

NEWS

PRAGUE AIRPORT AND IIAC SIGN PARTNERSHIP AGREEMENT An extensive international partnership agreement FIX[IIR 5VEKYI &MVTSVX ERH .RGLISR .RXIVREXMSREP &MVTSVX (SVTSVEXMSR ..&( [EW WMKRIH EX :«GPEZ -EZIP &MVTSVX 5VEKYI SR 2E] 8LI RI[ 2IQSVERHYQ SJ 9RHIVWXERHMRK JSPPS[W the original agreement WMKRIH MR WTIGMJ]MRK TEVXMGYPEV EVIEW MR [LMGL XLI exchange of information and experience is to take place.

ACI WORLD REPORT SHOWS STRENGTH OF GLOBAL INDUSTRY The Airport Economics Report by Airports Council .RXIVREXMSREP LEW VIZIEPIH that the continued recovery in manufacturing and global trade, alongside a VMWI MR FYWMRIWW GSRǻHIRGI LEW JSWXIVIH GSRǻHIRGI MRZIWXQIRX ERH KVS[XL MR EMVTSVXW EGVSWW XLI [SVPH This stability has reinforced the value of the industry for investment and increased competition continues to shape the industry and its capacity to generate revenues.

INCHEON DEPLOYS SITA BAG DROP TECH .RGLISR .RXIVREXMSREP &MVTSVX LEW HITPS]IH .8&ƶW self-service Drop&Fly bag HVST XIGLRSPSK] EX MXW RI[ 8IVQMREP 8LI W]WXIQ provides a safe and secure self-bag drop area. A sliding door and advanced sensors prevent tampering and the intrusion of objects.

8 | AIRPORT FOCUS | MAY/JUNE 2018

BRUSSELS AIRPORT TO PILOT SELF-DRIVING BUS The board of directors of De Lijn and the management committee of Brussels Airport Company have given XLI KS ELIEH JSV XLI ǻVWX TLEWI [MXL E WIPJ HVMZMRK electric bus on the airport. The vehicle that is being HIZIPSTIH JSV XLMW [MPP FI SRI SJ XLI ǻVWX XS HVMZI MR 'IPKMYQ MR QM\IH XVEǽG &JXIV XLI WYQQIV SJ XIWXW [MXLSYX TEWWIRKIVW [MPP FIKMR EX KIXXLIVIƶW XIWXWMXI MR 9XVIGLX 8LI WLYXXPI FYW [MPP EVVMZI EX 'VYWWIPW &MVTSVX MR XLI FIKMRRMRK SJ JSV JYVXLIV XIWXW 8LI GSRXVEGX MW HMZMHIH MRXS X[S TLEWIW 8LI ǻVWX phase covers the development and thorough testing SJ XLI XIGLRSPSK] YRXMP XLI QMHHPI SJ .R EYXYQR KIXXLIVI [MPP FI GSRHYGXMRK XLI ǻVWX ZILMGPI

tests at its testsite in Utrecht. Upon successful comTPIXMSR XLI ǻVWX WIPJ HVMZMRK FYW [MPP EVVMZI EX 'VYWWIPW &MVTSVX MR XLI FIKMRRMRK SJ JSV JYVXLIV XIWX HVMZIW at the airport.

Arnaud Feist, CEO of Brussels Airport Company, WEMH Ƹ&W MRXIVQSHEP LYF [LIVI ZEVMSYW QIERW SJ XVERWTSVX GSRRIGX WIEQPIWWP] [MXL IEGL SXLIV 'VYWWIPW &MVTSVX MW GSRWXERXP] WXYH]MRK RI[ TSWWMFMPMXMIW JSV I\TERHMRK XLMW LYF MR E WYWXEMREFPI [E] 8LMW XIGLRSlogically innovative project deploying a self-driving IPIGXVMG FYW STIVEXMRK E ǻ\IH VSYXI EPWS ǻXW MR [MXL our environmental commitment to keep the impact SR SYV WYVVSYRHMRKW EW PS[ EW TSWWMFPI ƹ

ARORA GROUP UNVEILS £14.4BN HEATHROW EXPANSION PLANS 8LI &VSVE ,VSYT LEW VIZIEPIH MXW TPERW JSV RI[ XIVQMREP FYMPHMRKW EX 1SRHSR -IEXLVS[ &MVTSVX EW TEVX SJ MXW FMH XS YRHIVXEOI HIZIPSTQIRX SJ -IEXLVS[ƶW I\TERWMSR 8LI IWXMQEXIH GSWX SJ &VSVEƶW EMVTSVX I\TERWMSR TPERW XS JYPP GETEGMX] MW f FR PIWW XLER LEPJ SJ XLI f FR UYSXIH F] XLI GSQTIXMRK WGLIQI JVSQ I\MWXMRK EMVTSVX GSQTER] -IEXLVS[ &MVTSVX 1MQMXIH -&1 &VSVE MW GSQTIXMRK [MXL -&1 JSV I\TERWMSR HIZIPSTQIRX VMKLXW 8LI TPERW MRGPYHI E RI[ MRXIKVEXIH VEMP EMV MRXIVGLERKI [MXLMR XLI GIRXVEP GSRGSYVWI PMROMRK -IEXLVS[ XS I\MWXMRK ERH RI[ VEMP RIX[SVOW ERH EPWS EPPS[MRK TEWWIRKIVW XS GLIGO MR EX XLI MRXIVGLERKI JYPP] MRXIKVEXIH XIGLRSPSK] XS MQTVSZI TEWWIRKIV I\TIVMIRGI F] FSSWXMRK STIVEXMSREP IǽGMIRG] ERH VIHYGMRK GSWX ERH E YRMUYI EVGLMXIGXYVEP HIWMKR YVMRHIV &VSVE JSYRHIV ERH GLEMVQER SJ XLI &VSVE ,VSYT WEMH Ƹ-IEXLVS[ LEW FIIR MR QSRSTSP] GSRXVSP JSV XSS PSRK ERH SYV TVSTSWEPW WLS[ [LEX GER FI EGLMIZIH XLVSYKL ER EPXIVREXMZI ETTVSEGL ERH -IEXLVS[ JYPP] [IPGSQMRK GSQTIXMXMSR ƹ

GATWICK AIRPORT INSTALLS IT NETWORK IN $15M DEAL ,EX[MGO &MVTSVX LEW TEVXRIVIH [MXL -I[PIXX 5EGOEVH *RXIVTVMWI -5* XS JYXYVI TVSSJ MXW IRXMVI .8 RIX[SVO EW TEVX SJ E 9 Q HIEP 8LI RI[ RIX[SVO EPPS[W XLI EMVTSVX XS XEOI EHZERXEKI SJ RI[ QSHIVR XIGLRSPSKMIW JSV XLI FIRIǻX SJ EMVTSVX YWIVW MRGPYHMRK QSVI XLER SR WMXI FYWMRIWWIW WXEǺ ERH QMPPMSR ERRYEP TEWWIRKIVW 8LI XIGLRSPSK] [MPP EPWS QEOI XLI RIX[SVO QSVI VIWMPMIRX ERH XSPIVERX XS HMWVYTXMSR 8LI RIX[SVO HIEP [EW MQTPIQIRXIH F] E XIEQ SJ I\TIVXW [MXLMR -5* &VYFE ERH XLI ,EX[MGO XIEQ 8LI TVSNIGX WXVEXIK] LEW FIIR HIPMFIVEXIP] WXVIEQPMRIH [MXL -5* HIWMKRMRK MQTPIQIRXMRK ERH MRWXEPPMRK IZIV]XLMRK JVSQ IRH XS IRH 2EVG ;EXIVW QEREKMRK HMVIGXSV JSV 90 ERH .VIPERH -5* WEMH Ƹ8VERWMXMSRMRK JVSQ SPH XS RI[ RIX[SVOW [LMPI OIITMRK XLI [SVPHƶW QSWX IǽGMIRX VYR[E] STIVEXMRK MW PMOI TIVJSVQMRK STIR LIEVX WYVKIV] SR E TEXMIRX [LMPI LI MW VYRRMRK ;IƶVI HIPMKLXIH [MXL LS[ WQSSXLP] XLI TVSNIGX LEW VYR Ƴ XLI [SVPHƶW QSWX IǽGMIRX WMRKPI VYR[E] RS[ LEW ER IUYEPP] TS[IVJYP ERH TVSHYGXMZI .8 RIX[SVO XS QEXGL MX ƹ

BRISTOL AIRPORT CONSULTS ON FUTURE FACILITIES Consultation has commenced on the latest proposals for the long-term development of Bristol Airport. Ƶ8S[EVHW ƶ MRGPYHIW E (LEVXIV JSV +YXYVI ,VS[XL MR ǻZI OI] EVIEW EZMEXMSR economic impact, Green 'IPX WYWXEMREFPI KVS[XL and surface access. Design options for an inspirational KEXI[E] MQTVSZIH FSYRHEry screening, and innovative uses for a proposed airside platform are also presented.

Alongside these longterm considerations, proposals for the next stage MR XLI &MVTSVXƶW TLEWIH development are set out ahead of a planning application to increase capacity XS EGGSQQSHEXI QMPPMSR TEWWIRKIVW E ]IEV 5VSTSWEPW [MPP EPWS FI HIZIPSTIH to address impacts on the local community and environment, including in key areas such as aircraft RSMWI [LIVI RS MRGVIEWI MR ERRYEP RMKLX ǼMKLXW [MPP be sought.

www.airportfocusinternational.com

NATS TAKES EQUITY STAKE IN AIREON 8LI 90 EMV XVEǽG QEREKIQIRX WIVZMGI TVSZMHIV 3&8 has announced it has invested in Aireon, the company TMSRIIVMRK E WTEGI FEWIH EMV XVEǽG WYVZIMPPERGI WIVZMGI [LMGL EMQW XS VIZSPYXMSRMWI XLI EZMEXMSR MRHYWXV] 8LI WIVZMGI [MPP SǺIV KPSFEP EMV XVEǽG WYVZIMPPERGI SJ aircraft, meaning that oceans and remote regions like XLI TSPIW HIWIVXW ERH QSYRXEMRSYW EVIEW [MPP LEZI VIEP XMQI EMVGVEJX WYVZIMPPERGI JSV XLI ǻVWX XMQI 3I[W SJ XLI Q 9 ) MRZIWXQIRX [SVXL EVSYRH TIV GIRX IUYMX] [EW ERRSYRGIH EX E TVIWW GSRJIVIRGI MR ;EWLMRKXSR )( RIEV &MVISRƶW LIEHUYEVXIVW EX [LMGL 3&8 EPWS GSRǻVQIH MX MW GYVVIRXP] GSRWYPXMRK [MXL MXW GYWXSQIVW EFSYX MRXVSHYGMRK XLI WEXIPPMXI

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MILLENNIALS UNDETERRED BY MONEY AND BREXIT CONCERNS 7IWIEVGL F] =SY,SZ JSV 'VMWXSP &MVTSVX WLS[W E KIRIVEXMSREP HMZMHI MR EXXMXYHIW XS XVEZIP [MXL QMPPIRRMEPW QYGL QSVI PMOIP] XS XVEZIP SYXWMHI XLI 90 XLER XLI] [IVI X[S ]IEVW EKS 2SVI XLER E XLMVH TIV GIRX SJ ]IEV SPHW ERH TIV GIRX SJ ]IEV SPHW WYVZI]IH JSV 'VMWXSP &MVTSVX WE] XLI] EVI QSVI PMOIP] XS Ǽ] RS[ XLER XLI] [IVI X[S ]IEVW EKS 8LMW MW GSQTEVIH XS NYWX TIV GIRX SJ XLSWI ERH SZIV ;LMPI GLERKIW MR TIVWSREP ǻRERGIW ETTIEV XS FI XLI FMKKIWX JEGXSV JSV XLSWI VIHYGMRK XLIMV XVEZIP TIV GIRX Brexit is cited as another reason for reducing their travel by TIV GIRX SJ ]IEV SPHW [LIR GSQTEVIH XS NYWX TIV GIRX SJ ERH SZIVW

FINAVIA LAUNCHES LAPLAND EXPANSION AND MODERNISATION PROGRAM XEXI S[RIH +MRRMWL EMVTSVX STIVEXSV +MREZME LEW GSQQMXXIH XS MRZIWXMRK ǘ Q MR I\TERHMRK ERH QSHIVRM^MRK 7SZERMIQM 0MXXMP® ERH .ZEPS EMVTSVXW MR 1ETPERH [MXL [SVO FIKMRRMRK [MXL MQQIHMEXI IǺIGX 0MQQS 2®OM (*4 SJ +MREZME WEMH Ƹ+MREZMEƶW PEVKI WGEPI MRZIWXQIRX [MPP IREFPI XLI JYVXLIV KVS[XL SJ 1ETPERHƶW XSYVMWQ MRHYWXV] ERH MRGVIEWI +MRPERHƶW EGGIWWMFMPMX] ERH GSQTIXMXMZIRIWW ;MXL XLMW HIZIPSTQIRX TVSKVEQ +MREZMEƶW MRZIWXQIRX MR 1ETPERHƶW XSYVMWQ MRHYWXV] MR XLI RI\X JI[ ]IEVW [MPP MRGVIEWI XS RIEVP] ǘ Q ƹ According to Mäki, the aim of the development program EX 1ETPERHƶW EMVTSVXW MW XS MQTVSZI XLI GYWXSQIV I\TIVMIRGI ERH MRGVIEWI GETEGMX] EW [IPP EW XS IRWYVI WEJIX] EW XVEǽG continues to rise.

5VSNIGXW MRGPYHI XLI I\TERWMSR SJ XLI QEMR XIVQMREP EX 7SZERMIQM &MVTSVX JVSQ WU Q XS WU Q ER MRGVIEWI SJ TIV GIRX

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CLEVERCITI LAUNCHES 3D DIGITAL PARKING DISPLAY (PIZIVGMXM MW XS PEYRGL XLI MRHYWXV]ƶW ǻVWX HIKVII VIEP XMQI HMKMXEP WMKREKI WSPYXMSR JSV TSPI ERH EMWPI [E]ǻRHMRK 8LI (PIZIVGMXM (.7( MW ER SQRMHMVIGXMSREP ǼSEXMRK 1*) WMKR XLEX HMWTPE]W PMZI TEVOMRK MRJSVQEXMSR MR HIKVIIW ERH can be mounted on existing lampposts of any size and type.

8LI (.7( GER FI PSGEXIH HMVIGXP] above parking spaces and utilized for a range of dynamic on-street and open-air HMKMXEP WMKREKI ETTPMGEXMSRW MRGPYHing the combination of local parking KYMHERGI [MXL EHZIVXMWMRK ERH SXLIV messaging, such as smart city data, as [IPP EW WIGYVMX] RSXMǻGEXMSRW (PIZIVGMXM ]WXIQW MW E HMWVYTXMZI WSPYXMSR GSQFMRMRK .S8 .RXIVRIX SJ 8LMRKW ERH FMK HEXE I\TIVXMWI [LMGL has revolutionized the management SJ SR WXVIIX ERH STIR EMV TEVOMRK 3S[ MR HEMP] STIVEXMSR MR SZIV GSYRXVMIW [SVPH[MHI (PIZIVGMXM MW TVSZIR XS FI I\XVIQIP] EGGYVEXI ERH VIPMEFPI [LMPI also improving the standard of living of citizens.

ORLANDO INTERNATIONAL AIRPORT PARTIALLY REIMBURSED FOR UPGRADES 4VPERHS .RXIVREXMSREP Airport is scheduled to VIGIMZI Q 9 ) JVSQ XLI 8VERWTSVXEXMSR IGYVMX] &HQMRMWXVEXMSR 8 & EW partial repayment for WIGYVMX] YTKVEHIW JSPPS[MRK 9RHIV XLI Omnibus Appropriation bill, (SRKVIWW MRGPYHIH Q XS begin to reimburse airports that incurred costs for partial or completed in-line baggage screening systems TVMSV XS &YKYWX 4VPERHS .RXIVREXMSREP &MVTSVX MW S[IH GPSWI XS QMPPMSR

VIRGIN ATLANTIC REAPPOINTS SITA :MVKMR &XPERXMG &MVPMRIW LEW extended its relationship [MXL .8& 8LI ,PSFEP .8 GSQTER] [MPP QEREKI XLI PSGEP EVIE RIX[SVO 1&3 ERH [MVIPIWW RIX[SVO ERH provide end-user support EX XLIWI PSGEXMSRW .X [MPP EPWS PIZIVEKI .8& &MVTSVX-YF MRJVEWXVYGXYVI ER EMVTSVX [MHI shared connectivity platform that provides airlines, ground handlers and other airport XIRERXW [MXL WIGYVI ERH VIPMEFPI FERH[MHXL

AIR BP STRENGTHENS PRESENCE IN BRAZIL .RXIVREXMSREP EZMEXMSR JYIP products and service WYTTPMIV &MV '5 LEW strengthened its presence MR 'VE^MP ERH [MPP WXEVX WYTTP]MRK JYIP EX ERXSW )YQSRX EMVTSVX &MV '5 currently supplies Galeão .RXIVREXMSREP &MVTSVX

MAY/JUNE 2018 | AIRPORT FOCUS | 9

NEWS EXTRA

ACI LAUNCHES LANDSIDE SECURITY HANDBOOK

GATWICK AIRPORT ANNOUNCES END-TO-END BIOMETRICS TRIAL

&MVTSVXW (SYRGMP .RXIVREXMSREP &(. ;SVPH LEW PEYRGLIH XLI ǻVWX IHMXMSR SJ MXW RI[ &(. 1ERHWMHI IGYVMX] -ERHFSSO 8LMW KYMHERGI MW intended to help operators ensure that all aspects of landside security, including prevention, deterrence and incident management, have been considered in XLIMV TVSGIHYVIW .X YTHEXIW and brings together the best elements of managing security from the current experience of airports EVSYRH XLI [SVPH MRZSPZIH MR this crucial task.

VIRGIN ATLANTIC SIGNS WITH OSPREY FLIGHT SOLUTIONS 4WTVI] +PMKLX SPYXMSRW has announced the signing SJ :MVKMR &XPERXMG EW XLI RI[IWX GPMIRX JSV MXW +PMKLX 7MWO &WWIWWQIRX ]WXIQ 8LI W]WXIQ [MPP EWWMWX :MVKMR &XPERXMG [MXL XLI EFMPMX] XS instantaneously risk assess IEGL ǼMKLX XLVSYKL XLIMV S[R ǼMKLX TPERRMRK XSSPW by using advanced data gathering and analytics and machine learning to support and improve the speed, and consistency of the analysis.

FLYT LAUNCHES DIGITAL HELICOPTER BOOKING PLATFORM & RI[ HMKMXEP LIPMGSTXIV booking service, called +1=8 [LMGL EPPS[W GYWXSQIVW XS MRWXERXP] ZMI[ UYSXIW JVSQ ER I\XIRWMZI range of UK helicopter operators and book online via desktop, tablet or WQEVXTLSRI MW RS[ PMZI

10 | AIRPORT FOCUS | MAY/JUNE 2018

.R [LEX MW E 90 ǻVWX ,EX[MGO &MVTSVX LEW ERRSYRGIH E XVMEP SJ IRH XS IRH FMSQIXVMGW [LIVI TIVWSREP HEXE GSPPIGXIH EX XLI EMVTSVXƶW WIPJ WIVZMGI FEK HVSTW [MPP FI VIGSKRMWIH F] RI[ EYXSQEXIH WIPJ FSEVHMRK KEXIW 8LI XVMEP [LMGL MW FIMRK VYR MR TEVXRIVWLMT [MXL easyJEt, aims to simplify and speed up the boarding process for passengers and reduce the risk of human error.

8LI RI[ WIPJ FSEVHMRK XIGLRSPSK] [MPP MHIRXMJ] each passenger and verify that their passport, face ERH FSEVHMRK GEVH EPP QEXGL EPP MR YRHIV WIGSRHW 8LI XVMEP [MPP FI XLI ǻVWX ERH QSWX I\XIRWMZI SJ MXW OMRH MR XLI 90 ERH [MPP VYR JSV EX PIEWX XLVII QSRXLW WS XLEX EVSYRH TEWWIRKIVW XEOI TEVX SR XLI ,EX[MGO VSYXIW 8LMW VERKI WLSYPH EPPS[ XLI EMVTSVX XS gather enough useful information to be able to spot trends and adapt the technology to guarantee the optimum experience for passengers.

8LI EMVTSVX [MPP FI QSRMXSVMRK LS[ PSRK IEGL MRXIVEGXMSR XEOIW [LEX XLMW QIERW JSV UYIYI XMQIW LS[ MX WMQTPMǻIW XLI TEWWIRKIV NSYVRI] LS[ TEWWIRKIVW MRXIVEGX [MXL XLI XIGLRSPSK] ERH LS[ MRXYMXMZI XLI process is. Once all the data is gathered, the technolSK] [MPP FI EHETXIH ERH EHNYWXIH FIJSVI XEOMRK XLI MHIE JSV[EVH JSV EMVTSVX [MHI MQTPIQIRXEXMSR ,EX[MGOƶW EMQ JSV XLI XVMEP MW XS VIHYGI UYIYIMRK and put passengers in charge of their time at the

EMVTSVX .RZIWXQIRX MR XIGLRSPSKMIW [LMGL EYXSQEXI the passenger processing part of travelling through ER EMVTSVX [MPP LIPT XLI EMVTSVX XS QEREKI XLI IZIV MRGVIEWMRK RYQFIVW [LS GLSSWI XS Ǽ] JVSQ ,EX[MGO ,EX[MGO &MVTSVXƶW (LMIJ 4TIVEXMRK 4ǽGIV (LVMW ;SSHVSSJI WEMH ,EX[MGO TVMHIW MXWIPJ SR TVSZMHMRK innovative solutions to enhance the passenger expeVMIRGI EX IZIV] XSYGL TSMRX ;MXL XLI VEXI SJ KVS[XL [I LEZI I\TIVMIRGIH MX MW IWWIRXMEP [I EVI EFPI XS ǻRH QSVI IǽGMIRX [E]W SJ TVSGIWWMRK TEWWIRKIVW XLVSYKL XLI EMVTSVX WEJIP] ERH WIGYVIP] IPJ FSEVHMRK XIGLRSPSK] MW XLI SFZMSYW RI\X TMIGI MR XLI NMKWE[ JSPPS[MRK I\XIRWMZI MRZIWXQIRX MR SYV EYXSQEXIH check-in and security processing areas.

IEW]/IXƶW )MVIGXSV SJ ,VSYRH 4TIVEXMSRW 0EVIR (S\ EHHIH Ƹ;I EVI XVMEPPMRK RI[ JEGMEP VIGSKRMXMSR XIGLRSPSK] EX ,EX[MGO JSV XLI ǻVWX XMQI [LMGL MJ VSPPIH SYX could revolutionise the boarding experience for our customers. The technology streamlines the processes our customers go through, saving them time and enhancing their travel experiences. “Whilst still in its very early stages this project is GPIEVP] GSRWMWXIRX [MXL SYV HMKMXEP WXVEXIK] SJ GSRXMRYMRK XS MRRSZEXI XS QEOI TEWWIRKIVWƶ NSYVRI]ƶW IEWMIV EX IZIV] WXEKI SJ XLIMV MRXIVEGXMSR [MXL YW JVSQ WIEVGLMRK ERH FVS[WMRK JSV E ǼMKLX XLVSYKL XS WXITTMRK SǺ XLI EMVGVEJX MR XLIMV HIWXMREXMSR ƹ www.airportfocusinternational.com

ISSUE 33 | SEPTEMBER/OCTOBER 2017

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GROUND FORCE DR MICHAEL KERKLOH ON MUNICH’S PREPARATIONS FOR THE NEW WINTER SEASON

WEATHERING THE STORM Protecting airport infrastructure from hurricane damage

CITY CENTRAL LCY on expansion and the planning process “lottery”

INTER AIRPORT PREVIEW | GSE DRIVER TRAINING | DIGITAL DEVELOPMENT

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CYBER SECURITY

12 | AIRPORT FOCUS | MAY/JUNE 2018

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MIND THE GAP A new report from PA Consulting has warned that the emergence of a hyper-connected model – where passengers in airports want fast internet and digital engagement with airlines and retailers – and the move within the ATC envirnment to remote tower technololgy and data messaging - is increasing the opportunities for cyber criminals to exploit. Gary Mason reports

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MAY/JUNE 2018 | AIRPORT FOCUS | 13

CYBER SECURITY

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14 | AIRPORT FOCUS | MAY/JUNE 2018

XS[EVHW HMKMXEP VIQSXI XS[IV XIGLRSPSK] ERH XLI WLMJX JSV XE\M[E] ERH VYR[E] XEOI SǺ GPIEVERGI JVSQ ZSMGI PMRO XS HEXE PMRO GSQQYRMGEXMSRW LEW EPWS VEMWIH XLI VMWO SJ G]FIV MRXIVJIVIRGI IMXLIV EW TEVX SJ LEGOXMZMWX FILEZMSV WMQMPEV XS XLEX [MXRIWWIH SR VSEH ERH VEMP XVERWTSVX W]WXIQW SV JSV QSVI WMRMWXIV XIVVSVMWX QSXMZIW 8LI VITSVX RSXIW XLEX XLVIEXW GSQI MR QER] JSVQW ERH ZEV] MR XLI PIZIP SJ WSTLMWXMGEXMSR ERH QSXMZEXMSR 8LI] VERKI JVSQ PS[ WOMPPIH ƵWGVMTX OMHHMIWƶ XS LMKLP] WOMPPIH ERH QSXMZEXIH REXMSR WXEXIW 'IX[IIR XLIWI X[S I\XVIQIW EVI SXLIV XLVIEX EGXSVW XLEX GER GEYWI LEVQ XS ER EMVTSVX MRGPYHMRK GVMQMREP SVKERMWEXMSRW HMWKVYRXPIH IQTPS]IIW ERH LEGOXMZMWXW 8LI VITSVX LMKLPMKLXW XLI MRZIWXQIRX QER] EMVTSVXW EVI QEOMRK MR RI[ STIVEXMSREP XIGLRSPSKMIW XS MRGVIEWI WTIIH ERH VIPMEFMPMX] EX GSQQSR FSXXPIRIGOW *\EQTPIW SJ XLMW MRGPYHI XLI YWI SJ IPIGXVSRMG XEKW JSV FEKKEKI LERHPMRK ERH XVEGOMRK VIQSXI

GLIGO MR WQEVX FSEVHMRK KEXIW JEWXIV ERH QSVI VIPMEFPI WIGYVMX] WGVIIRMRK XIGLRSPSKMIW ERH FMSQIXVMG MQQMKVEXMSR GSRXVSPW [LMGL HVMZI QENSV IǽGMIRG] FIRIǻXW EX EMVTSVXW 8LI VIPMERGI SR GYXXMRK IHKI ]IX PIWW QEXYVI 48W QMKLX FVMRK WMKRMǻ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ǼI\MFMPMX] ERH WGEPEFMPMX] -S[IZIV XLIWI MRMXMEXMZIW EVI RSX I\IQTX JVSQ VMWO 2SZMRK WIVZMGIW XS XLI GPSYH

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AV VIATIO ON CYBER ATTAC CKS SINCE 2013 EPWS QEOIW EMVTSVXW QSVI VIPMERX SR WIGYVI GSQQYRMGEXMSRW 'MK HEXE QSHIPW VIUYMVI XLI MRXIKVEXMSR SJ LYKI EQSYRXW SJ HEXE JVSQ HMǺIVIRX WSYVGIW ERH HIZIPSTMRK RI[ STIR WIVZMGIW ERH ETTW GER EPWS MRGVIEWI I\TSWYVI XS RI[ ERH TVIWIRX WSYVGIW SJ EXXEGO 8LMW XVIRH MW EǺIGXMRK FSXL .8 ERH 48 IRZMVSRQIRXW [LIVI EMVTSVXW EVI SYXWSYVGMRK XS XEOI EHZERXEKI SJ RI[ XIGLRSPSKMIW ERH XLIR LEZMRK XS VIP] SR XLI WIGYVMX] SJ I\XIVREP XLMVH TEVXMIW 7IKEVHPIWW SJ [LIXLIV XLIWI XIGLRSPSKMIW EVI SYXWSYVGIH SV MRWSYVGIH XLIMV EHSTXMSR FVMRKW E WIX SJ RI[ ERH YRORS[R VMWOW XLEX QYWX FI ETTVSTVMEXIP] EHHVIWWIH (SQQYRMGEXMSR FIX[IIR XLI EMV XVEǽG GSRXVSP XS[IV ERH EMVGVEJX MW MRGVIEWMRKP] WLMJXMRK E[E] JVSQ XVEHMXMSREP VEHMS ZSMGI GSQQYRMGEXMSRW XS[EVHW HEXE PMRO XIGLRSPSKMIW 8LMW MW JEGMPMXEXIH F] XLI YWI SJ IPIGXVSRMG ǼMKLX WXVMT W]WXIQW MR XS[IV IRZMVSRQIRXW [LMGL WYTTSVX XLI EYXSQEXMG KIRIVEXMSR SJ GPIEVERGI QIWWEKIW 8LI YWI SJ HEXE PMRO MR XLMW [E] TVSZMHIW GPIEV FIRIǻXW XS FSXL GSRXVSPPIVW ERH TMPSXW MR XIVQW SJ IǽGMIRG] ERH XLI VIQSZEP SJ LYQER IVVSV ERH EQFMKYMX] MR ZSMGI QIWWEKIW -S[IZIV MX EPWS MRXVSHYGIW WMKRMǻGERX RI[ VMWOW MR TEVXMGYPEV XLI PSWW SJ XLI GVIHMFMPMX] GLIGO XLEX MW MRLIVIRX XS E ZSMGI GSQQYRMGEXMSRW IRZMVSRQIRX [LIVI EPP TEVXMIW EVI YWMRK E WLEVIH ZSMGI GLERRIP ;LMPI E TMPSX QE] FI EFPI XS MHIRXMJ] ER YRJEQMPMEV SV WYWTMGMSYW WSYRHMRK GPIEVERGI VIGIMZIH EW E ZSMGI GSQQERH JVSQ ERSXLIV LYQER E HEXE PMRO QIWWEKI JVSQ E QEPMGMSYW WSYVGI QE] FI MQTSWWMFPI XS MHIRXMJ] &X QER] PEVKI EMVTSVXW JSV I\EQTPI -IEXLVS[ ERH ,EX[MGO E WMKRMǻGERX QENSVMX] SJ EMVGVEJX RS[ VIGIMZI XLIMV HITEVXYVI GPIEVERGI ZME E HEXE PMRO WIVZMGI 3I[ GSRGITXW WYGL EW ) 8&<.

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QIRXW SJ XLI YWIVW MRZSPZIH MR XLI STIVEXMSRW EPPS[MRK JSV VIEP XMQI ERH X[S [E] HEXE WLEVMRK EGVSWW HMZIVWI W]WXIQW ERH RIX[SVOW SJ XLI HMǺIVIRX MRXIVREP ERH I\XIVREP EMVTSVX WXEOILSPHIVW IK KVSYRH LERHPIVW EMVPMRIW IXG &X XLI WEQI XMQI XVEZIPPIVWƶ I\TIGXEXMSRW JSV GSRRIGXMZMX] EVI IZIV MRGVIEWMRK ERH XLI] HIQERH EGGIWW XS LMKL FERH[MHXL RIX[SVOW [LIVIZIV XLI] KS *ZIR EX EMVTSVXW TEWWIRKIVW [ERX IEW] ERH LMKL WTIIH MRXIVRIX ERH QYPXMQIHME STXMSRW 8LI]ƶVI EPWS MRGVIEWMRKP] PSSOMRK JSV VIEP XMQI MRJSVQEXMSR ERH XS MRXIVEGX [MXL XLI EMVTSVXW ERH VIPEXIH WXEOILSPHIVW HMVIGXP] ERH SR XLI KS & L]TIV GSRRIGXIH QSHIP EPPS[W EMVTSVXW XS QIIX XLSWI RIIHW WLEVI MRJSVQEXMSR ERH TVSZMHI WIVZMGIW XS XLI HMǺIVIRX TEVXMIW MR ER IǽGMIRX [E] SJXIR WLEVMRK XLI WEQI MRJVEWXVYGXYVI -S[IZIV XLMW VIUYMVIW XVYWX MR SXLIV TEVXMIWƶ W]WXIQW [LMGL MAY/JUNE 2018 | AIRPORT FOCUS | 15

CYBER SECURITY

GER QIER XLI STIVEXSV LEW PIWW GSRXVSP EGVSWW XLI [LSPI EVGLMXIGXYVI ERH GVIEXIW XLI TSWWMFMPMX] XLEX RI[ W]WXIQW [MPP EǺIGX I\MWXMRK SRIW 8LMW FVMRKW E PEVKIV EXXEGO WYVJEGI JSV G]FIV GVMQMREPW XS I\TPSMX ERH XLI TSWWMFMPMX] XLEX XLI] GSYPH EǺIGX QYPXMTPI WXEOILSPHIVW SQI EMVTSVXW KIRIVEXI WMKRMǻGERX MRGSQI JVSQ RSR EZMEXMSR WSYVGIW WYGL EW VIXEMP GSRGIWWMSRW 8VEHMXMSREPP] .8 W]WXIQW LEZI FIIR MWSPEXIH JVSQ 48 W]WXIQW -S[IZIV XLI MRXIKVEXMSR SJ XLI X[S GER FVMRK WMKRMǻGERX IǽGMIRGMIW EPPS[MRK VIEP XMQI HEXE KEXLIVMRK TVSGIWWMRK ERH HIGMWMSR QEOMRK 8LI EFMPMX] XS GSRWXERXP] QSRMXSV E W]WXIQƶW LIEPXL XVEGO STIVEXMSREP TVSGIWWIW VIGIMZI MRWXERXERISYW MRJSVQEXMSR ERH I\GLERKI HEXE [MXL .8 W]WXIQW STIRW E [LSPI RI[ [SVPH SJ STTSVXYRMXMIW XS MQTVSZI EMVTSVX STIVEXMSRW 8LMW MRXIKVEXMSR MW FIGSQMRK IEWMIV [MXL XLI KVS[MRK YWI SJ GSQQIVGMEP SǺ XLI WLIPJ TVSHYGXW ERH X]TMGEPP] .8 VIPEXIH TVSXSGSPW IK XLI .RXIVRIX 5VSXSGSP JSYRH MR QSWX QSHIVR 16 | AIRPORT FOCUS | MAY/JUNE 2018

48 W]WXIQW 8LI VIGSVH EQSYRX SJ MRJSVQEXMSR SR .( ERH 48 SRPMRI MRGPYHMRK YWIV ERH STIVEXMSR QERYEPW GER TSXIRXMEPP] JEGMPMXEXI G]FIV EXXEGOW &W E VIWYPX SJ XLMW GSRZIVKIRGI SJ .8 ERH 48 .( LEZI EPWS FIGSQI ZYPRIVEFPI XS XLI WEQI X]TI SJ EXXEGOW EW .8 WMKRMǻGERXP] I\TERHMRK XLI XLVIEX PERHWGETI ERH MRGVIEWMRK XLI TSXIRXMEP MQTEGX SR XLI STIVEXMSRW 7ITSVXW SJ .( VIPEXIH EXXEGOW EVI SR XLI VMWI IWTIGMEPP] MR VIGIRX ]IEVW &GGSVHMRK XS XLI 9 )ITEVXQIRX SJ -SQIPERH IGYVMX] 48 STIVEXSVW [IVI XLI QSWX XEVKIXIH WIGXSV SJ G]FIV EXXEGOW MR QEOMRK .8 ERH 48 MRXIKVEXMSR VIPEXIH WIGYVMX] QSVI MQTSVXERX XLER IZIV REMOTE TOWERS &3 5W EMVTSVX S[RIVW ERH STIVEXSVW ERH VIPEXIH WXEOILSPHIVW JEGI KVS[MRK TVIWWYVI XS VIHYGI XLIMV STIVEXMRK GSWXW [LMPI QEMRXEMRMRK WEJIX] ERH IǽGMIRG] .R XLMW GSRXI\X XLI MRXIVIWX MR HMKMXEP VIQSXI XS[IVW EW E VITPEGIQIRX JSV XLI

TVMQEV] GSRXVSP XS[IV SV IZIR EW E GSRXMRKIRG] LEW KVS[R WMKRMÇ»GERXP] MR XLI PEWX JI[ ]IEVW 4VRWOSPHWZMO &MVTSVX MR [IHIR [EW XLI Ç»VWX MR XLI [SVPH XS KIX XLMW W]WXIQ ETTVSZIH EW XLI TVMQEV] TVSZMHIV SJ EMV XVEǽG GSRXVSP &RH WMRGI ǼMKLXW LEZI FIIR GSRXVSPPIH F] E VIQSXI XS[IV QMPIW E[E] 8SHE] XLIVI EVI WIZIVEP XIWX WMXIW EVSYRH XLI [SVPH 1IIWFYVK .RXIVREXMSREP &MVTSVX XLI 9RMXIH XEXIW :°VÃ&#x192;] LIPMTSVX 3SV[E] &PMGI TVMRKW EMVTSVX &YWXVEPME ERH QER] QENSV EMVTSVXW EGVSWW XLI [SVPH XLEX EVI GSRWMHIVMRK EHSTXMRK XLMW ETTVSEGL .R XLI ZMVXYEP GSRXMRKIRG] JEGMPMX] EX -IEXLVS[ [EW XLI Ç»VWX ZMVXYEP XS[IV XS EGLMIZI GIVXMÇ»GEXMSR XS TVSZMHI GSRXMRKIRG] STIVEXMSRW MJ XLI QEMR ZMWYEP GSRXVSP XS[IV FIGEQI MRSTIVEFPI 8LMW JEGMPMX] [LMGL MW QYGL QSVI GSWX IǺIGXMZI XLER FYMPHMRK E WIGSRHEV] XS[IV GER TVSZMHI GETEGMX] SJ YT XS TIV GIRX SJ XLI QEMR XS[IV .R 2E] 3&8 -SPHMRKW ERRSYRGIH XLEX 1SRHSR (MX] &MVTSVX [MPP FIGSQI XLI Ç»VWX MR XLI 90 XS YWI E VIQSXI XS[IV EW MXW TVMQEV] GSRXVSP www.airportfocusinternational.com

JEGMPMX] [MXL E TVSXSX]TI W]WXIQ EPVIEH] MR TPEGI ERH TPERW JSV STIVEXMSRW XS QSZI JVSQ XLI I\MWXMRK SR WMXI XS[IV F] & RYQFIV SJ EMVTSVXW EVI EPWS I\TPSVMRK XLI STXMSR SJ TVSZMHMRK VIQSXI GSRXVSP ERH QSRMXSVMRK JSV EMV XVEJJMG GSRXVSP W]WXIQW MR XLI XS[IV ERH SR XLI EMVJMIPH 8LMW EPPS[W engineers in a central location to oversee XLI WXEXYW SJ W]WXIQW EX QYPXMTPI EMVTSVXW TIVJSVQMRK VIQSXI HMEKRSWXMGW ERH MRXIVZIRXMSR [LIVI VIUYMVIH 8LMW MW TEVXMGYPEVP] FIRIJMGMEP JSV WQEPPIV EMVTSVXW [LIVI XLI provision of on-site engineering support at EPP XMQIW MW YRIGSRSQMGEP 8LIVI EVI QYPXMTPI FIRIǻXW MR XIVQW SJ IRLERGIH WEJIX] ǼI\MFMPMX] SV WGEPEFMPMX] ERH XLI MRMXMEP MRZIWXQIRX VIUYMVIH &HHMXMSREPP] XLMW OMRH SJ XS[IV MRWTMVIW RI[ FYWMRIWW QSHIPW EPPS[MRK JSV XLI QEREKIQIRX SJ HMǺIVIRX EMVTSVXW WMQYPXERISYWP] ERH GVIEXMRK TSWWMFMPMXMIW JSV SR HIQERH WIVZMGIW MR XLI JYXYVI 9RPMOI TL]WMGEP GSRXVSP XS[IVW XLIWI GVMXMGEP W]WXIQW FIGSQI LMKLP] HITIRHIRX SR XLI www.airportfocusinternational.com

HEXE PMROW XLEX XVERWQMX XLI MRJSVQEXMSR JVSQ SRI TPEGI XS ERSXLIV S E G]FIV EXXEGO HIRMEP SJ WIVZMGI RIX[SVO ǼSSHMRK SV TL]WMGEP EXXEGO GEFPI GYXXMRK HEQEKMRK RIX[SVO IUYMTQIRX GSYPH HMWVYTX STIVEXMSRW 8LEX [SYPH QEOI MX MQTSWWMFPI XS QEREKI EMVTSVX XVEǽ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prioritising the patching of this vulneraFMPMX] EFSZI EPP SXLIVW SQI EMVTSVXW LEH stronger links with these organisations than SXLIVW [LMGL QE] FI HYI XS XLI QEXYVMX] SJ

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Customer Driven

WITH TOTAL LIFETIME CARE At Aebi Schmidt we believe in the exceptional quality and reliability of our snow removal and de-icing equipment to keep your airport runways open when the winter weather closes in.

Total Lifetime Care (TLC) commitment guaranteeing you the very best in safety, support and service whenever you need it.

With a team of dedicated airport engineers, Schmidt will never leave you stranded, plus all Schmidt equipment beneďŹ ts from our

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www.aebi-schmidt.co.uk

EXPE PERT FORUM UM: MEESONS A.I. LTD Iain Entwistle, Product Marketing Manager at Meesons A.I. Ltd looks at how airport security personnel can help tackle tailgating in restricted areas.

20

VIEW WPOINT: HUMAN RECOGNITION SYSTEMS Simon Meyer, Managing Director of Aviation Solutions at Human Recognition Systems argues that single token travel has the potential to transform the industry.

22 2

CASE E STU UDY D : BUZZSTREETS João Fernandes, Founder and CEO of BuzzStreets explains how indoor navigation technology is now mature and cost IǺIGXMZI IRSYKL XS XVERWJSVQ [E]ǻRHMRK EVSYRH XIVQMREPW

26

for more fromm this section vissit:

www.airportfocusinternational.com/notebook/

NOTEBOOK | EXPERT FORUM

Dealing with tailgating Iain Entwistle, product marketing manager at Meesons A.I. Ltd looks at how airport security personnel can help tackle tailgating in restricted areas.

20 | AIRPORT FOCUS | MAY/JUNE 2018

W

hen it comes to airport security, if you look beyond the obvious concerns such as hijacking and terrorism, there is a wide array of other security-related MWWYIW XLEX EǺIGX XLI WEJIX] SJ WXEǺ ERH TEWWIRgers and the smooth operation of the airport [SVOǼS[ +SV I\EQTPI ER YREYXLSVMWIH MRHMZMHual tailgating a legitimate employee through an access area, may seem low-risk, however it can TSWI E RYQFIV SJ LMKL VMWO TVSFPIQW Tailgating, which is where a person gains entry to a building or restricted area without presenting a valid security permit such as an ID card or badge, is one of the most common GEYWIW SJ YREYXLSVMWIH IRXV] .X GER SGGYV EX ER] IRXVERGI SV I\MX ERH EPP FYMPHMRKW EVI ZYPRIVEFPI .X MW QSVI GSQQSR ERH QYGL easier, for an unauthorised person to gain access into a building or restricted area by closely following another person through an entrance, rather than duplicating security TEWWIW SV LEGOMRK ER .8 W]WXIQ

In the majority of cases tailgating happens innocently and is carried out by authorised TIVWSRRIP YR[MXXMRKP] +SV I\EQTPI [LIR someone follows a colleague through a turnstile or speed gate without using their own pass, or when someone holds the door for another person, which people are inGPMRIH XS HS SYX SJ OMRHRIWW .R WXVMGX EGGIWW controlled environments such as airports, however, this can cause major problems as it allows would-be intruders to gain easy entrance into sensitive and highly restricted TEVXW SJ XLI FYMPHMRK Despite, in most cases, tailgating occurring innocently, in an airport it can put the safety of thousands of people at risk, should an intruder with malicious intent enter a restricted area of XLI FYMPHMRK XLMW [E] .R WSQI GEWIW MX GSYPH result in sensitive data being stolen, or even worse tampering with equipment and gaining unauthorised access to aeroplanes and air XVEǽG GSRXVSP Aside from tailgating, leaving barriers that require 24 hour surveillance unmanned, can also result in major breaches of security, particularly when sensitive information or items EVI EX VMWO It is for these reasons that a considerable EQSYRX SJ IǺSVX LEW KSRI MRXS HIZIPSTMRK access control systems that prevent unauthorMWIH EGGIWW ERH XEMPKEXMRK 2ER] SJ XLI PEXIWX devices work by only permitting one authorised person to enter or leave the building at once using an intelligent physical barrier, or electronically by incorporating sensors that detect when an unauthorised person attempts to piggyback XLIMV [E] MRXS XLI FYMPHMRK www.airportfocusinternational.com

MAKING THE RIGHT CHOICE When it comes to choosing an anti-tailgating device the most appropriate system depends SR XLI WTIGMÇ»G IRXV] TSMRX XLEX ]SY EVI PSSOMRK XS WIGYVI 8LI STXMSRW VERKI JVSQ QIGLERMGEP and optical turnstiles, security portals, and QEVX &GGIWW (SRXVSP ]WXIQW 2&( Ƴ E sensor-based system) that are integrated within E FYMPHMRKƶW I\MWXMRK MRJVEWXVYGXYVI ERH EGGIWW GSRXVSP W]WXIQ Security portals are more suitable for â&#x20AC;&#x2DC;staff onlyâ&#x20AC;&#x2122; areas within an airport as they can allow access to a steady stream of people and are a good choice where 24/7 unmanned EGGIWW GSRXVSP MW VIUYMVIH 5SVXEPW EVI E WXERdalone air-lock unit providing a high level of security and are very effective at preventing XEMPKEXMRK 4YV WIGYVMX] TSVXEPW MRGSVTSVEXI &5) &RXM 5MKK] 'EGOMRK )IZMGI [LMGL scans the portal with an ultrasonic sensor XS IRWYVI XLEX SRP] SRI TIVWSR LEW IRXIVIH If more than one person is present in the portal, an alarm is triggered and the transit MW HIRMIH &5) MW XLIVIJSVI LMKLP] GETEFPI of detecting whether there is more than one YWIV MR XLI 5SVXEP EX ER] SRI XMQI .R PEVKIV 5SVXEPW E X[S ^SRI TVIWWYVI QEX MW YWYEPP] MRGSVTSVEXIH XS EHH ER I\XVE ZIVMÇ»GEtion parameter, which requires the person to WXERH SR XLI QEX [LIR MRWMHI .XƶW [SVXL FIEVMRK in mind that some systems that use weight WIRWSVW VIUYMVI GYXXMRK MRXS XLI ǼSSV ERH GER www.airportfocusinternational.com

LEZI E QE\MQYQ [IMKLX PMQMX VIWYPXMRK MR EHHMXMSREP [SVOW GSWX SV E WSPYXMSR XLEX MW RSX Ç»X JSV TYVTSWI .XƶW EP[E]W [SVXL EWOMRK XLIWI OMRHW SJ questions before specifying a security portal as it avoids any complications and additional costs JYVXLIV HS[R XLI PMRI +SV EMVTSVXW [LIVI XLI LMKLIWX PIZIP SJ WIGYrity is required, it is recommended that alternaXMZI KPE^MRK MW GSRWMHIVIH MRGPYHMRK ERXM ZERHEP ERH FYPPIX TVSSJ WTIGMÇ»GEXMSR .X QE] EPWS FI necessary to incorporate metal detectors into XLI TSVXEP +YVXLIV TIEGI SJ QMRH JSV WTIGMÇ»IVW and end users is available through physical approvals that ensure the delay within â&#x20AC;&#x2DC;deter, detect, delayâ&#x20AC;&#x2122; to allow other security protocols to be actioned should a tailgating attempt IWGEPEXI XS E TL]WMGEP EXXEGO Security portals for employee-only access points leading into a service areas, such as check in desks, where higher numbers of airline WXEǺ GSQI ERH KS EPWS VIHYGMRK STIVEXMRK costs as the need for higher levels of security TIVWSRRIP MW VIHYGIH [MXLMR XLMW EVIE +SV LMKL WIGYVMX] QEWW XVERWMX EVIEW [LIVI access systems are required to prevent backtracking by passengers, interlocking speed gates, such as our EasyGate Interlock, are a QSVI WYMXEFPI WSPYXMSR The EasyGate Interlock Gate is a high WIGYVMX] HSYFPI FEVVMIV WTIIH KEXI 8LI HYEP barriers, high glass wings, high and low level sensors and anti-vault detection make it ideal

for any high security environment where the elimination of tailgating or climb over attempts MW VIUYMVIH 8LI KEXIW VIQEMR STIR ERH SRP] close if someone attempts to backtrack from PERHWMHI XS EMVWMHI +YVXLIVQSVI SYV XIGLRSPogy can integrate with other airport security systems, for instance all of our speed gates can output alarm signals to activate CCTV linked to manned airport monitoring system, again reducing the number of security personnel VIUYMVIH XS TL]WMGEPP] QER XLI EVIE SUMMARY ;MXL I\XVIQIP] XLSVSYKL GLIGOW XLEX MRGPYHI metal detectors, luggage and body X-Ray scanners and restrictions on what items can be carried on-board, Airline passenger security is WSQI SJ FIWX MR [SVPH FYX MX MW FEGO SǽGI EVIEW [MXLMR EMVTSVXW XLEX EVI ZYPRIVEFPI &PXLSYKL SJXIR GEYWIH YR[MXXMRKP] F] WXEǺ YREYXLSVMWIH entry through tailgating can cause serious WIGYVMX] VMWO [MXLMR ER EMVTSVX ;MXL XLI HIWMKR of many entry control systems now integrating anti-tailgating and higher level security measures, tackling this vulnerable physical interface is now eminently achievable and helps to keep WXEǺ ERH TEWWIRKIVW WEJI ERH WIGYVI

For more information on anti-tailgating solutions from Meesons A.I. Ltd., call; 0870 787 7846, email; enquiries@meesons.com or visit; www.meesons.com MAY/JUNE 2018 | AIRPORT FOCUS | 21

NOTEBOOK | VIEWPOINT

Solving the airport-to-airport data sharing challenge

22 | AIRPORT FOCUS | MAY/JUNE 2018

www.airportfocusinternational.com

Simon Meyer, Managing Director of Aviation Solutions at Human Recognition Systems argues that single token travel has the potential to transform the industry

www.airportfocusinternational.com

MAY/JUNE 2018 | AIRPORT FOCUS | 23

NOTEBOOK | VIEWPOINT

A

looming capacity crisis is facing the aviation industry, with 7.8 billion passengers forecast to travel in 2036, a near doubling of the 4.3 billion air travellers expected XS Ǽ] XLMW ]IEV 8LMW MW PMOIP] XS QIER E TSSV passenger experience, longer queues and subsequent high costs to airports and airlines.

Faster processes and additional resources are needed to streamline and improve the passenger experience and meet the surge MR HIQERH 8VERWMX TEWWIRKIVW QEOI YT E WMKRMǻGERX EQSYRX SJ XVEǽG XLVSYKL LYF EMVTSVXW TVIWIRXMRK OI] STTSVXYRMXMIW XS MQTVSZI IǽGMIRG] 8LI MRHYWXV] [MHI GLEPPIRKI MW XS VIQSZI HYTPMGEXMSR SJ TVSGIWWIW FIX[IIR OI] EZMEXMSR WXEOILSPHIVW ERH QSZI TEWWIRKIVW through each touch point, from the departure airport to the arrival airport, as securely and seamlessly as possible.

OVERCOMING SILOS 8LI OI] XS EGLMIZMRK VIEP MRHYWXV] TVSKVIWWMSR MW ƵWMRKPI XSOIR XVEZIPƶ [LMGL LEW XLI TSXIRXMEP to transform both the passenger experience ERH XLI IǽGMIRG] SJ XLI MRHYWXV] '] GETXYVMRK biometrics and travel information in a single digital record, airports and airlines will be able XS ZIVMJ] TEWWIRKIVWƶ MHIRXMXMIW EX IEGL WXIT of their journey, and use this information in EHZERGI XS JEWX XVEGO XLIQ XLVSYKL XLI EMVTSVX streamlining the end-to-end journey.

However, in this often siloed industry, aviation partners (such as airports, airlines, border control and screening authorities) have designed their processes around their own objectives and requirements, without careful GSRWMHIVEXMSR SJ SXLIV WXEOILSPHIVW 8LI OI] GLEPPIRKI SJ WMRKPI XSOIR XVEZIP MW EKVIIMRK WXERHEVHW ERH QIXLSHW JSV IǺIGXMZI HEXE WLEVMRK FIX[IIR EYXLSVMWIH WXEOILSPHIVW MR SVHIV XS MRGVIEWI IǽGMIRG] EGVSWW XLI MRHYWtry, and improve the passenger experience.

Simon Meyer, managing director of aviation solutions, Human Recognition Systems 24 | AIRPORT FOCUS | MAY/JUNE 2018

WHY COLLABORATION IS CRUCIAL Hub airports are central to the aviation ecosystem and therefore crucial to the roll SYX SJ WMRKPI XSOIR XVEZIP 5EWWIRKIVW WIIO E WIEQPIWW NSYVRI] XLEX XEOIW XLIQ JVSQ WXEVX

XS ǻRMWL MVVIWTIGXMZI SJ LS[ XLMW MW QEREKIH STIVEXMSREPP] ;MXL XVERWMX TEWWIRKIVW QEOMRK YT SJ XVEǽG JSV XLI FMKKIV LYF EMVTSVXW sharing trusted traveller data between airports GER IREFPI WYFWXERXMEP IǽGMIRGMIW XS FI QEHI Rather than passengers repeatedly identifying and verifying themselves at each touch TSMRX XS ZEVMSYW WXEOILSPHIVW MR IEGL NYVMWHMGtion, they need only do this once at the outset MR XLI HITEVXYVI EMVTSVX 8LMW MRJSVQEXMSR GER FI WLEVIH [MXL EYXLSVMWIH WXEOILSPHIVW MRGPYHMRK the hub and arrival airports, enabling pre-apTVSZIH TEWWIRKIVW XS FI JEWX XVEGOIH XLVSYKL the journey. +EWX XVEGOMRK TVI WGVIIRIH TEWWIRKIVW TVSZMHIW E RYQFIV SJ FIRIǻXW XS XLI LYF EMVTSVX including removing duplication, reducing queuing time, improving passenger spend, MRGVIEWMRK XLI PMOIPMLSSH SJ SR XMQI HITEVXYVIW ERH VIQSZMRK XLI VMWO SJ QMWWMRK GSRRIGXMRK ǼMKLXW .QTVSZMRK XMQMRKW F] EW PMXXPI EW minutes per passenger, for example, can have E ZIV] TSWMXMZI IǺIGX SR TEWWIRKIV GSQJSVX customer service and secondary spend. With thousands of passengers travelling through an airport every day, considerable time and cost savings can be made, helping to alleviate the pressure of increased demand.

INNOVATORS LEADING THE WAY IN AN INDUSTRY FIRST Human Recognition Systems conducted an inJSVQEXMSR WLEVMRK XVMEP EX XLI IRH SJ YWMRK TEWWIRKIVW XVEZIPPMRK JVSQ ,EX[MGO &MVTSVX XS )YFEM .RXIVREXMSREP &MVTSVX [MXL *QMVEXIW &MVPMRI .

8LI 2+PS[ TVSHYGX [EW YWIH XS IǽGMIRXP] capture, store and match iris and facial biomIXVMGW 8LI GETXYVIH HEXE [EW YTPSEHIH XS XLI cloud and accessed securely in Dubai.

One of the main challenges was getting all the entities involved to agree the legal documentation and meeting worldwide data TVSXIGXMSR VIUYMVIQIRXW 8LI XVMEP WLS[IH XLEX intent for improvement and the ability to agree and implement a data sharing mechanism ERH TVSXSGSP EGVSWW EPP WXEOILSPHIVW HSIW I\MWX 8LMW [EW WYTTSVXIH F] 2MGLEIP .FFMXWSR *\IGYXMZI :MGI 5VIWMHIRX 8IGLRSPSK] ERH www.airportfocusinternational.com

.RJVEWXVYGXYVI EX )YFEM &MVTSVXW [LS HIIQIH the trial a success. .FFMXWSR WEMH XLEX SRI SJ XLI QSWX MRXIVIWXing and encouraging results of the trial was from a survey conducted with the passengers involved, in which 87% of respondents said that deployment of this technology could speed up XLIMV NSYVRI] XMQI EX )YFEM .RXIVREXMSREP &MVTSVX 8LI WYVZI] EPWS I\TPSVIH [LMGL X]TI SJ FMometric passengers would be most comfortable with: 30% more passengers chose the use of the iris over the face, demonstrating a clear preference.

8LI VIWYPX SJ XLI XVMEP HIQSRWXVEXIW XLEX SR one route alone with a single airline, it is possible to positively impact on the journey time for over 450,000 passengers. With 75 million TEWWIRKIVW E ]IEV YWMRK )YFEM .RXIVREXMSREP &MVTSVX GLERKIW WYGL EW XLEX HIQSRWXVEXIH in this trial, could expedite the journey for 60 million people if it was adopted across all EMVPMRIW Ǽ]MRK MRXS )YFEM PREPARING FOR TAKE OFF .&8&ƶW Ƶ4RI .HIRXMX]ƶ MRMXMEXMZI 4RI .) MW HVMZMRK XLI EKIRHE EGVSWW XLI MRHYWXV] WIIOMRK XS develop a single, secured, integrated passenger process, simplifying or eliminating the www.airportfocusinternational.com

multiple steps passengers go through.

8LI SFNIGXMZIW EVI XS MQTVSZI WIGYVMX] ERH MR E QYPXM WXEOILSPHIV IRZMVSRQIRX GVIEXI ER MHIRXMX] JVEQI[SVO XVYWXIH F] EPP MRZSPZIH XS VIWSPZI HYTPMGEXMSR 8LI XVMEP FIX[IIR ,EX[MGO &MVTSVX ERH )YFEM .RXIVREXMSREP &MVTSVX TVSZIH this can be achieved, and other trials between ƵXVYWXIHƶ EMVTSVXW EVI YRHIV[E] While the value of information sharing is increasingly recognised, challenges remain VIKEVHMRK LS[ XS GVIEXI IǺIGXMZI XVYWXIH HEXE ǼS[ FIX[IIR HMǺIVIRX GSYRXVMIW ERH NYVMWHMGXMSRW ;MXL WS QER] WXEOILSPHIVW MRZSPZIH MX MW highly complex to share passenger data across FSVHIVW .&8& FIPMIZIW XVYWX ERH GSPPEFSVEXMSR FIX[IIR WXEOILSPHIVW [MPP FI XLI GVMXMGEP success factor. .X [MPP FI MRXIVIWXMRK XS WII [LEX [MPP HVMZI XLMW forward â&#x20AC;&#x201C; airport to airport collaborations, the need to innovate or the central establishment of E XVYWX JVEQI[SVO 8VMEPW PMOI XLI SRI GEVVMIH SYX F] -YQER 7IGSKRMXMSR ]WXIQW [MXL ,EX[MGO and Dubai will help to move the discussion JSV[EVH HIQSRWXVEXMRK XLI VIWYPXW SJ IǺIGXMZI GSPPEFSVEXMSR 8LI XIGLRSPSK] ERH TVSHYGXW XS enable such collaborations are already available, but progress is restricted by the ability of WXEOILSPHIVW XS QEOI XLI PIET

REFERENCES 1 )YFEM &MVTSVXƶW FMSQIXVMG GLEPPIRKI LXXTW [[[ EMVTSVX XIGLRSPSK] GSQ JIEXYVIW HYFEM EMVTSVXW FMSQIXVMG GLEPPIRKI MAY/JUNE 2018 | AIRPORT FOCUS | 25

NOTEBOOK | CASE STUDY

Navigation and the airport of the future

João Fernandes, Founder and CEO of BuzzStreets explains how indoor navigation technology is now mature and cost effective enough to transform wayfinding around terminals

26 | AIRPORT FOCUS | MAY/JUNE 2018

Y

ou have a client meeting in New York at 10am and you’re running late. Fortunately, your AI assistant has already ordered you a self-driving taxi to take you to the airport.

Once there you breeze straight through security and are directed to the correct gate, despite the VIGIRX GLERKI =SYV ǼMKLX FSEVHW ERH E GSYTPI of hours later you disembark, hop in another self-driving taxi, and are navigated to the QIIXMRK VSSQ [MXLMR XLI GPMIRXƶW SǽGIW 3S XLMW MWRƶX XLI WXEVX SJ Q] WGM ǻ RSZIP it’s not even a particularly futuristic vision. It’s merely the combination of technologies already coming to maturity: AI assistants, self-driving taxis, tech -enabled airport security, real-time indoor navigation, and supersonic aircraft.

It’s not hard to see how these technologies

will chain together to allow for swift and seamless travel. The one thing fuelling it all, however, is navigation.

Of course, outdoor navigation technology matured years ago and now we all walk around with a detailed map of the world in our pockets.

But what happens when you enter a building?

The navigation drops out. That’s because map technology is enabled via GPS – satellite technology. And while that sounds cool and techie, in reality satellites are rubbish at picking up phone frequencies from within buildings.

This can be a big issue in complex indoor environments, such as airports. Passengers arrive with little-to-no idea how to navigate to their departure gate, wandering aimlessly around looking for directions. Not only can this www.airportfocusinternational.com

Every environment has its own unique technical challenges to be ironed out, however, meaning indoor navigation requires an expert consultancy rather than a DIY approach.

For example, BuzzStreets is working on a number of pilot projects with airports, hospitals, and stadiums to iron out these kinks, while ,SSKPI SǺIV ).= MRHSSV QETTMRK [MXLSYX REZMgation features.

In the very near future, we will see the combination of these technologies, providing a quick and simple solution for buildings of any size. At this point, we will quickly reach a critical mass of businesses providing indoor navigation and the whole world will be navigable – indoors and out.

INDOOR NAVIGATION DATA Data is the new oil. It holds huge power – and so does anonymous navigation data. In the past we’ve been improving our transport systems, our public services, healthcare, and everything else, through a combination of guesswork and XLI WGMIRXMǻG QIXLSH 7IWYPXW EVI WPS[ XS GSQI and never seem to capture the whole picture.

With over 78billion people travelling through Heathrow alone; the airport sector can’t wait JSV XLI VIWYPXW SJ E ǻZI ]IEV XVMEP FIJSVI QEOMRK important changes. The world is too complex and fast-moving for that traditional approach.

Gathering data in real-time allows us to put our theories to the test, develop new models, and make useful changes quickly and accurately:

WHY INDOOR EXPERIENCES How do people move around your airport?

WILL ALSO CHANGE When and where are people most likely Indoor navigation isn’t just about getting people to buy food? What route do travellers take from A to B, however; travel is a journey, so why to get there? Where does your departure not enjoy it? lounge get the highest footfall?

Imagine going into an airport and seeing marine animals swimming through the air, with Data can help answer all of these questions games and news appearing on virtual screens and many more. Airports can optimise their around you. As you approach your favourite environments to improve the user experifragrance counter you can already see whether ence, save money, and improve security. It’s a they have the perfume you wanted before rewin-win for everyone. ceiving a special discount code.

As you step inside the lighting changes and your favourite ABOUT THE AUTHOR band plays softly in the corner.

Indoor environment – particularly commercial spaces like departure lounges – could be João Fernandes is the he Founder and made so much more interesting CEO of BuzzStreets, a B2B navigation and engaging. By developing and location-based services solution. these into immersive experiencWe combine indoor and outdoor es, airports have the opportunity navigation with technologies nologies to create a fun space where such as augmented reality and people enjoy waiting.

SǺIVW XS GVIEXI E TVS\MQMX] XVMKKIVIH SǺIVW XS GVIEXI E BuzzStreets is already playing bespoke solution for customer around with augmented reality nalytics engagement. The analytics (AR) ideas such as these to the solution can also SǺIV XVEZIPPIVW ERH WLSTTIVW E be invaluable in rich, immersive environment to improving building explore.

IǽGMIRG] ERH When handsfree, wearable keeping track of devices become the mainvital equipment. stream, this futuristic vision will at could Particular verticals that become a reality. Until then, we IIXW FIRIǻX JVSQ 'Y^^ XVIIXW will still need to use our smartalls, include: Shopping Malls, phones and tablets as a window Stadiums, Hospitals, Airports to this world.

ERH 4ǽGIW

JO OÃO FERNAN NDES

cause long queues at security, it can also mean missed departures and angry customers.

THE IMPORTANCE OF INDOOR NAVIGATION Fortunately, solutions to this particular problem have already been developed. Most use Bluetooth beacons positioned around a building’s interior to ping a user’s mobile device, allowing an app to pinpoint the user’s location to within a few feet. Of course, there are more sensitive solutions which allow for centimetre-accurate positioning, but that’s usually overkill for something the size of a person.

These beacons are steadily becoming cheaper and more reliable, making them a GSWX IǺIGXMZI WSPYXMSR JSV QSWX PEVKI ERH complex indoor environments, such as airports. www.airportfocusinternational.com

MAY/JUNE 2018 | AIRPORT FOCUS | 27

SUSTAINABILITY

GREEN

28 | AIRPORT FOCUS | MAY/JUNE 2018

www.airportfocusinternational.com

CARD Design of runways in relation to terminals and use of autonomous vehicles for ground support are just two new ways in which airports are reducing fossil fuel consumption on the way to achieving greater sustainability.

Gary Mason reports

www.airportfocusinternational.com

MAY/JUNE 2018 | AIRPORT FOCUS | 29

SUSTAINABILITY

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ll airports are now conscious of the fact that they need to be as sustainable as TSWWMFPI 8LMW MW VIǼIGXIH MR XLI QEXIVMEPW used in the design and construction of ER] RI[ SV VIJYVFMWLIH XIVQMREP FYMPHMRKW ERH the type of vehicles - landside and airside XLEX EVI YWIH F] EMVTSVX WXEǺ In fact the whole design of an airport can RS[ FI XEMPSVIH XS QE\MQMWI JYIP WEZMRKW ERH QMRMQMWI XLI YWI SJ ZILMGPIW ERH MRJVEWXVYGXYVI that are powered with fossil fuels.

(PIEVP] XLMW MW QSVI IEWMP] EGLMIZIH MR E FVERH RI[ EMVTSVX XLER JSV I\MWXMRK MRJVEWXVYGXYVI EPXLSYKL XLIVI EVI KSSH I\EQTPI SJ FSXL X]TIW of sustainable approach.

Instanbul New Airport will be the world’s PEVKIWX EMVTSVX FYMPX JVSQ WGVEXGL ERH MW HYI XS open on 29 October 2018. As such it has been able to put sustainability at the heart of its HIWMKR EGGSVHMRK XS 2ILQIX 0EP]SRGY 'SEVH 2IQFIV EX 0EP]SR -SPHMRK ERH *\IGYXMZI 'SEVH 2IQFIV SJ ā,& -I WE]W Ƹ.R ER IVE QEVOIH F] E VETMHP] GLERKMRK XIGLRSPSK] the fact that we build the entire infrastructure JVSQ WGVEXGL YRPMOI SRKSMRK EMVTSVX VIRSZEXMSR TVSNIGXW MR *YVSTI IREFPIW YW XS FVMRK XS PMJI E

30 | AIRPORT FOCUS | MAY/JUNE 2018

QYGL QSVI MRRSZEXMZI ERH WYWXEMREFPI EMVTSVX ;MXL XLIWI JIEXYVIW .WXERFYP 3I[ &MVTSVX [MPP SYXTIVJSVQ I\MWXMRK EMVTSVXW MR VIWTIGX SJ WEZMRK ERH IǽGMIRG] ;I JSVIWII XS WEZI TS[IV ERH [EXIV EQSYRXMRK XS 81 QMPPMSR ERRYEPP] ƹ ¦POÇ ^IVIR ā,& )MVIGXSV SJ *RZMVSRQIRX ERH YWXEMREFMPMX] WEMH XLEX XLI .WXERFYP 3I[ &MVTSVX runway design included the distance between VYR[E]W PSGEXMSR SJ XLI XIVQMREP FYMPHMRK XE\M[E] ERH VYR[E] PE]SYX MR E [E] XS QMRMQM^I JYIP GSRWYQTXMSR ERH VIHYGI YRRIGIWWEV] ǼMKLX XMQI Ƹ+SV XLMW TVSNIGX MW HIWMKRIH XS LEZI XLI GETEGMX] SJ WIVZMRK FSXL XLI I\MWXMRK ERH XLI JYXYVI EMV XVEǽG .3& [MPP RSX WII TVSFPIQW EVMWMRK JVSQ FYW] EMV XVEǽG 8LMW [MPP MR XYVR VIHYGI IQMWWMSRW HYI XS TPERIWƶ JYIP GSRWYQTXMSR HYVMRK PSRK XE\M[E] VMHIW SV GMVGPMRK SZIV VIWMHIRXMEP HMWXVMGXW [LMPI [EMXMRK MR PMRI ƹ While Istanbul has the advantage of being FYMPX JVSQ WGVEXGL MR EHHVIWWMRK WYWXEMREFMPMX] ERH JYIP IGSRSQ] MWWYIW PSRK IWXEFPMWLIH EMVTSVXW EVI WLS[MRK XLI] GER EPWS QEOI E HMǺIVence by using new technologies and innovation. +SV I\EQTPI MX [EW ERRSYRGIH PEWX QSRXL XLEX ,EX[MGO [MPP XLI ǻVWX EMVTSVX MR XLI [SVPH XS XVMEP EYXSRSQSYW ZILMGPIW MR SVHIV XS WLYXXPI

WXEǺ EGVSWW XLI EMVǻIPH Those behind the project hope that it could be ǻVWX WXIT XS[EVH [MHIWTVIEH YWI SJ EYXSRSQSYW ZILMGPIW SR EMVǻIPHW EGVSWW XLI [SVPH ERH GSYPH VIHYGI ZILMGPI RYQFIVW IQMWWMSRW ERH GSWXW 8LI TMPSX WXYH] HIWMKRIH XS HIQSRWXVEXI XLEX EYXSRSQSYW ZILMGPIW GER [SVO WEJIP] SR ER EMVǻIPH ERH QE] PIEH XS ƵER 9FIV PMOI WIVZMGI STIVEXMRK EGVSWW XLI EMVǻIPHƶ JSV WXEǺ ,EX[MGOƶW EMVWMHI ZILMGPIW EVI WXEXMSREV] SJ XLI XMQI Ƴ EW WXEǺ EXXIRH XS EMVGVEJX ERH TEWWIRKIVW Ƴ FYX E XVMEP SJ IPIGXVMG TS[IVIH EYXSRSQSYW ZILMGPIW [MPP WSSR WII [SVOIVW shuttled between popular locations on the EMVǻIPH [LIR MX WXEVXW PEXIV XLMW WYQQIV 8LI XVMEP MW XLSYKLX XS FI XLI ǻVWX SJ MXW OMRH for any airport in the world and - if successful ERH WGEPIH YT Ƴ GSYPH PIEH XS EMVǻIPH XVERWTSVX RIIHW FIMRK QIX JVSQ E QYGL WQEPPIV TSSP SJ EYXSRSQSYW ZILMGPIW VIHYGMRK XLI RIIH JSV WYGL PEVKI ZILMGPI ǼIIXW VIHYGMRK IQMWWMSRW and saving on costs. .J XLI XIGLRSPSK] MW TVSZIR MR ER EMVǻIPH IRZMVSRQIRX ERH JSPPS[MRK JYVXLIV XVMEPW XLMW TVSNIGX QE] FI XLI TVIGYVWSV XS E [MHI VERKI SJ SXLIV EYXSRSQSYW ZILMGPIW FIMRK YWIH SR

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“ IF THIS TRIAL PROVES SUCCESSFUL THEN IN THE FUTURE WE COULD HAVE AN UBERLIKE SERVICE OPERATING ACROSS THE AIRFIELD WHICH STAFF CAN HAIL AS AND WHEN THEY NEED TO TRAVEL.”

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EMVTSVX MRGPYHMRK EMVGVEJX TYWL FEGO XYKW TEWWIRKIV PSEH FVMHKIW FEKKEKI XYKW ERH transportation buses.

No passengers or aircraft will FI MRZSPZIH MR XLMW XVEMP [LMGL [MPP FI PMQMXIH XS EMVWMHI VSEHW between the airport’s North and SYXL XIVQMREPW The trial will be run in partnerWLMT [MXL 4\FSXMGE Ƴ E GSQTER] that develops software that enables vehicles to run autonoQSYWP] [MXLSYX VIPMERGI SR ,5 or any other technology outside XLI ZILMGPI 4\FSXMGE ZILMGPIW are also currently involved in SXLIV XVMEPW SR 90 VSEHW ERH EVI GYVVIRXP] HIZIPSTMRK E ǼIIX SJ EYXSRSQSYW ZILMGPIW XLEX will soon be running between 4\JSVH ERH 1SRHSR )EXE GSPPIGXIH JVSQ XLI ,EX[MGO TMPSX WXYH] [MPP HIQSRWXVEXI XLEX EYXSRSQSYW ZILMGPIW GER [SVO WEJIP] SR ER EMVǻIPH [LMGL MW E GSQTPI\ IRZMVSRQIRX [MXL E [MHI VERKI SJ HMǺIVIRX ZILMGPI X]TIW QSZMRK MR QER] HMVIGXMSRW FSXL SR ERH SǺ VSEH W]WXIQW The data will be used in HMEPSKYI [MXL XLI )ITEVXQIRX SJ 8VERWTSVX (MZMP &ZMEXMSR &YXLSVMX] ERH SXLIVW <1 (EXPMR Ƴ E KPSFEP MRWYVERGI GSQTER] MW EPWS MRXIVIWXIH MR FIMRK TEVX SJ XVMEP XS PIEVR QSVI SR EYXSRSQSYW EMVǻIPH ZILMGPIW JVSQ ER MRWYVERGI TIVWTIGXMZI .J XLI XVMEP TVSZIW XLI XIGLRSPSK] ǻX JSV TYVTSWI JSV ER EMVTSVX XLIR EHHMXMSREP YWIW GER FI I\TPSVIH .&8& Ƴ XLI XVEHI FSH] JSV XLI [SVPHƶW EMVPMRIW Ƴ EHZSGEXIW QSVI XLER YWI GEWIW JSV EYXSRSQSYW ZILMGPIW MRGPYHMRK TYWL FEGO XYKW TEWWIRKIV PSEH FVMHKIW FEKKEKI vehicles etc.

(EXLEP (SVGSVER (LMIJ .RJSVQEXMSR 4ǽGIV ,EX[MGO &MVTSVX WEMH Ƹ.J XLMW XVMEP TVSZIW WYGGIWWJYP XLIR MR XLI JYXYVI [I GSYPH LEZI ER 9FIV PMOI WIVZMGI STIVEXMRK EGVSWW XLI EMVǻIPH [LMGL WXEǺ GER LEMP as and when they need to travel. Ƹ8LMW XVMEP MW NYWX XLI WXEVX ERH QYGL QSVI VIWIEVGL [MPP FI RIIHIH FYX YPXMQEXIP] XLMW GSYPH FI XLI WXEVX SJ [MHIWTVIEH YWI SJ EYXSRSQSYW ZILMGPIW SR EMVǻIPHW EGVSWW XLI [SVPH 8LI RI[ XIGLRSPSK] MW E QSVI IǽGMIRX [E] XS QEREKI

vehicles and could lead to a reduction in the RYQFIV SJ ZILMGPIW VIUYMVIH XLIMV EWWSGMEXIH GSWXW ERH LEVQJYP IQMWWMSRW ƹ )V ,VEIQI QMXL (*4 SJ 4\FSXMGE WEMH Ƹ&MVTSVXW SǺIV ER MRGVIHMFP] MRXIVIWXMRK HSQEMR JSV SYV EYXSRSQSYW HVMZMRK WSJX[EVI 8LIVI MW E LYKI HMZIVWMX] SJ ZILMGPIW IEGL [MXL E ZIV] WTIGMǻG QMWWMSR 8LI GLEPPIRKI SJ GLSVISKVETLMRK EPP SJ XLI EGXMZMX] EVSYRH ER MRHMZMHYEP TPERI SV MR WYTTSVX SJ EMVTSVX STIVEXMSRW MW MQQIRWI ERH [I PSSO JSV[EVH XS [SVOMRK GPSWIP] [MXL ,EX[MGO SR XLMW MRMXMEP TMPSX XLEX [MPP HIQSRWXVEXI SYV WIPJ HVMZMRK XIGLRSPSK] GEVV]MRK WXEǺ EVSYRH XLI EMVǻIPH ƹ /EWSR -EVVMW (LMIJ *\IGYXMZI .RXIVREXMSREP <1 (EXPMR WEMH Ƹ&W 4\FSXMGEƶW .RWYVERGI 5EVXRIV <1 (EXPMR EVI HIHMGEXIH XS IREFPMRK XLI [MHIWX TSWWMFPI EHSTXMSR SJ XLMW I\GMXMRK XIGLRSPSK] F] developing and providing the right insurance WSPYXMSRW 8LMW MW E KVIEX MRMXMEXMZI F] ,EX[MGO &MVTSVX ERH [I EVI HIPMKLXIH XS FI TEVX SJ MX ƹ MAY/JUNE 2018 | AIRPORT FOCUS | 31

BAGGAGE

32 | AIRPORT FOCUS | MAY/JUNE 2018

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SERVICE DELIVERY Automation is providing the platform for newer baggage services but brand new airports in Turkey and India and big terminal refurbishment projects such as San Francisco International have given operators the opportunity to think differently about what they can offer to both carriers and their passengers in terms of tracking and convenience.

Gary Mason reports

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MAY/JUNE 2018 | AIRPORT FOCUS | 33

BAGGAGE

I

n September last year, baggage handling specialist BEUMER Group unveiled a “Reclaim on Demand” concept. This consisted of self-service pick-up kiosks, which give passengers KVIEXIV ǼI\MFMPMX] MR HIGMHMRK [LIR XS GSPPIGX their baggage, enhancing security for reclaimed baggage and allowing travelers to spend time in a shopping area before collecting their bags.

2IER[LMPI WSQI WM\ SYX SJ XIR EMVTSVXW surveyed by SITA say they are planning to roll out pre-airport self-service bag tagging via a kiosk and assisted bag drops at hotels and transport hubs.

8LI .8& FEKKEKI VITSVXƶW OI] ǻRHMRK is that the industry’s performance has improved SRGI QSVI WII FS\a 8LI QEMR HMǺIVIRGI XLMW ]IEV MW XLEX [I EVI PMOIP] XS WII E WMKRMǻGERX MQTVSZIQIRX SZIV XLI RI\X SRI XS X[S ]IEVW once IATA’s resolution 753, tracking bags throughout the journey, has been implemented by airlines and airports.

Despite the onus for the new protocol falling on carriers rather than airports, ACI World has welcomed IATA’s Resolution 753 and recommends that airports, airlines and ground handlers adopt a collaborative approach in order XS QIIX MXW SFNIGXMZIW TIGMǻGEPP] &(. ;SVPH and IATA have collaborated on a Baggage Tracking Implementation Guide to provide guidance on how an airline could meet its obligation, and how an airport could support their airlines in doing so. This guide helps airlines and airports by providing options to meet the terms of the Resolution. &GGSVHMRK XS &(. OI] FIRIǻXW JSV EMVTSVXW EVI • Baggage mishandling reduction; • On-time departure improvement; • Faster mishandled baggage repatriation; • Fraud prevention/reduction; • Baggage handling system performance measurement; and • 5EWWIRKIV I\TIVMIRGI MQTVSZIQIRX Peter Drummond, Portfolio Director Baggage, at SITA makes the point that airports are going to need to provide arrival-tracking services to their airline customers. He says that SITA has been working with a number of airports to test 'EK8VEG &87W XLEX MRXIKVEXI IEWMP] [MXL I\MWXMRK FEKKEKI QEREKIQIRX W]WXIQW ERH I\TPSVI commercial models that work for vendors, airports and airlines.

34 | AIRPORT FOCUS | MAY/JUNE 2018

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Indiaâ&#x20AC;&#x2122;s newest airport, the Multi-modal International Cargo Hub and Airport at Nagpur 2.-&3 MW TPERRMRK XS LEZI IÇ˝GMIRX XIGLRSPogies in place that will future-proof growth JVSQ HE] SRI 8LI EMVTSVX [LMGL MW I\TIGXIH to accommodate up to 14 million passengers on completion in 2035, will be deploying SITAâ&#x20AC;&#x2122;s BagManager technology to accurately track passengersâ&#x20AC;&#x2122; bags and reduce the likelihood of them being mishandled.

Meanwhile, at established airports, terminal VIJYVFMWLQIRXW ERH I\TERWMSRW LEZI IREFPIH them to invest in solutions to support bag tracking, the SITA report says. San Francisco Internationalâ&#x20AC;&#x2122;s upgraded Terminal 1 will feature a new baggage system with a layout optimized to ensure 100% track and trace throughout the system. Inbound baggage handling will also be enhanced to allow full tracking and XVEGIEFMPMX] EX IZIV] WXEKI &RSXLIV I\EQTPI MW Floridaâ&#x20AC;&#x2122;s Orlando International Airport investment in a state-of-the- art baggage handling system as part of its US$2.15 billion developQIRX SJ MXW SYXL 8IVQMREP (SQTPI\ .X [MPP FI deploying RFID technology to ensure a 100% bag tracking capability.

In Ghana, Kotoka International Airport in &GGVE MW I\TERHMRK MXW GETEGMX] XS EHHVIWW WMKRMǝGERX KVS[XL MR MRXIVREXMSREP TEWWIRKIV XVEǽG and cement its position as a vital regional hub.

The new Terminal 3 will deploy SITAâ&#x20AC;&#x2122;s baggage management technology to assist airlines in tracking bags every step of the way, helping them meet IATAâ&#x20AC;&#x2122;s Resolution 753 requirements from day one. This technology will also be fully MRXIKVEXIH [MXL XLI I\MWXMRK XIVQMREPW Further innovation is set to help airports and airline baggage user groups automate accurate bag scanning, no matter what type of tag is www.airportfocusinternational.com

attached, whether the tag has a barcode or is embedded with a RFID chip. SITAâ&#x20AC;&#x2122;s BagTrac scanning arch can deploy laser, optical, and/or RFID automatic tag readers (ATRs). Rather than users manually scanning each bag at transfer or arrival, the conveyor belt system moves bags through the arch and the ATRs capture the tag information. This tag data is sent to one of SITAâ&#x20AC;&#x2122;s baggage platforms, BagManager or BagJourney, to register and store the tracked bag tag number, its locations, and time of scanning.

New airports, such as Istanbul New Airport, [LMGL MW VIEH]MRK JSV XLI ÇťVWX TLEWI SJ STIRMRK in 2018, are ensuring that their baggage operations can provide the required bag tracking facilities from the outset. Initially, Istanbul New Airport will have the capacity to accommodate 90 million passengers annually, rising to over 200 million passengers per year on compleXMSR SJ XLI JSYVXL ERH ÇťREP TLEWI '] XLMW WXEKI the airport will be required to track more than 28,800 bags an hour.

Vedat YIildiz, Airport Systems Manager, .WXERFYP 3I[ &MVTSVX WEMH Ƹ4YV FEKKEKI W]WXIQ [EW HIWMKRIH ÇťVWX MR VIPEXMSR XS the terminal building design, so we do not foresee any risk regarding incorporating the latest bag tracking equipment.â&#x20AC;?

All the bags delivered to the baggage handling system after check-in and transfer will be scanned by automatic tag readers and optical character recognition (OCR) scanners.

Then they will be loaded into unique individual carrier system (ICS) trays. These ICS trays will have RFID tags and the baggage tags will be matched with them throughout the bagsâ&#x20AC;&#x2122; journey in the chute area. Wi-Fi hand scanners will be used to deal with over-sized bags.

There will also be â&#x20AC;&#x153;Hot Bagâ&#x20AC;? carousels at the MAY/JUNE 2018 | AIRPORT FOCUS | 35

BAGGAGE

MISHAND DLED BAGS DROP P 70 PER R CENT IN 10 0 YEARS Airlines around the world have once again improved the rate of baggage delivery, according to the SITA 2018 Baggage Report This continues the improvement trend of more than a decade which has seen baggage mishandling drop by 70% since 2007. This is the 14th year that SITA has issued its report and it marks 2018 as a turning point for the global air transport industry as airlines increasingly adopt baggage tracking technologies.

SITAâ&#x20AC;&#x2122;s report details how baggage management is changing globally and EMVPMRI TEWWIRKIVW GER I\TIGX XS WII QENSV HMÇşIVIRGIW SZIV XLI RI\X X[S ]IEVW IVZMGIW PMOI VIEP XMQI RSXMÇťGEXMSRW ERH JEWX WIPJ WIVZMGI FEK HVST [MPP FI QSVI commonplace and 2018 is the year that the International Air Transport Association .&8& 7IWSPYXMSR GSQIW MRXS IÇşIGX [LMGL [MPP WII XLI MRHYWXV] MRGVIEWI baggage tracking.

'EVFEVE )EPMFEVH (*4 .8& WEMH Ƹ4ZIV XLI PEWX HIGEHI [I LEZI WIIR WMKRMǝGERX improvements in bag management as airlines have taken advantage of technology.

Now with IATAâ&#x20AC;&#x2122;s drive for 100% bag tracking, technology adoption will rise further.

End-to-end tracking produces data which reveals where improvements can be made in operational processes. While we wonâ&#x20AC;&#x2122;t see a sudden change in 2018, it is a real turning point for the industry as airlines begin to unlock the value of the tracking data for the 4.65 billion bags they carry.â&#x20AC;?

The growth in passenger numbers globally puts considerable pressure on the industryâ&#x20AC;&#x2122;s baggage systems and processes. With the rise to more than 4 billion passengers in 2017, the airlines did well to reduce the rate of mishandled bags. In fact, at 5.57 per thousand passengers it was the lowest level ever recorded. Despite the improvement, mishandled bags cost the industry an estimated $2.3 billion in 2017 so there is considerable scope for cost savings from airline investments in end-to-end bag tracking. .8&ĆśW 'EKKEKI 7ITSVX MRGPYHIW I\EQTPIW SJ LS[ EMVPMRIW MRGPYHMRK &IVSÇźSX Alitalia, Bahamasair, Delta and Qatar, are using innovative and proven technologies to improve bag management and tracking. One case study outlines how the airline Bahamasair went from scanning bag tag labels on a â&#x20AC;&#x153;bingoâ&#x20AC;? card to full Resolution 753 tracking in Miami and Nassau airports inside seven days. This included the full ability to share tracking data in real-time via SITAâ&#x20AC;&#x2122;s BagJourney service. This MRMXMEXMZI [MPP HIPMZIV FIRIÇťXW XS XLI EMVPMRI MR XLI [E] SJ MQTVSZIH TEWWIRKIV WIVZMGI and cost savings.

SITA provides IT and communications to the air transport industry and is the only single-source vendor covering all areas of baggage management from data capture to management and sharing using the latest technology. SITA has been the recognized leader in bag tracking and tracing for more than 25 years with its W]WXIQW MR IZIV] QENSV EMVTSVX MR XLI [SVPH .8& 'EK/SYVRI] MW XLI [SVPHĆśW ÇťVWX community-based baggage tracking system that provides an end-to-end view of the baggage journey using data from multiple sources. Today, SITA is leading the baggage community by providing technology and professional services to help airlines track baggage and unlock the value of the vast amounts of tracking data that will be produced.

36 | AIRPORT FOCUS | MAY/JUNE 2018

QERMTYPEXMSR EVIE JSV ÇźMKLXW [MXL WLSVX GSRRIGtion times. Short- connection bags scanned by the OCR will be included into the system 35 minutes before the scheduled departure time.

Late-connecting bags will be redirected to those â&#x20AC;&#x153;Hot Bagâ&#x20AC;? carousels in order for them to GEXGL XLI RI\X ÇźMKLX 2V =.MPHM^ EHHIH Ƹ.R VIWTSRWI XS JIIHFEGO from our stakeholders, we are providing an OCR system to scan bags on arrival, plus hand scanners for over-sized bags. SITAâ&#x20AC;&#x2122;s baggage solution will provide the IT infrastructure that makes it possible for airlines to track bags at key points in the journey, including check-in, transfer and arrival. Ƹ;I I\TIGX XLI RYQFIV SJ QMWLERHPIH FEKW will be lower, thanks to this 100% bag tracking and compensation fees will be lower as well. At the same time, the OCR technology will reduce the number of â&#x20AC;&#x153;no-readâ&#x20AC;? bags, so we will not VIUYMVI EW QER] WXEÇş EX WSQI [SVO WXEXMSRW JSV I\EQTPI QERYEP GSHMRK TVSFPIQEXMG FEK WXEXMSRW +MREPP] [I I\TIGX KVSYRH LERHPIV EMVPMRI and passenger satisfaction will be higher.â&#x20AC;?

Some carriers have worked closely with their airport bases to comply with Resolution 753 at a very early stage, the SITA report notes. Alitalia FIGEQI *YVSTIĆśW ÇťVWX EMVPMRI XS FI GIVXMJIH F] IATA for achieving compliance with Resolution 753 at its Rome Fiumicino hub in 2017.

It was able to achieve this thanks to a complete reorganisation of the baggage handling process at the airport which began in 2015.

Gialuigi Lo Giudice, Vice President of Alitalia ,SYRH 4TIVEXMSR WEMH Ƹ& HIHMGEXIH FEKKEKI location has been introdiced in the Hub Control Centre to support the transit process and reduce baggage mishandling and delays. â&#x20AC;&#x153;The entire baggage process at Rome Fiumicino is already well tracked and monitored.

We are looking at RFID solutions in the future but the airport must support our investment.

Appropriate technology is still not widespread in our network of airports and this represents a bottleneck in our vision. Airports and handlers must invest in technology and tools to support airlines. We are working with some key airports to deploy bagage tools and start mutual cooperation in baggage tracking. Ƹ;I EVI EPVIEH] I\TIVMIRGMRK E TSWMXMZI ETproach from our partners and we would like to GSPPEFSVEXI [MXL XLIQ XS I\XIRH 7IWSPYXMSR compliance to the majoruty of our key airports in two years.â&#x20AC;?

In February, Delta Air Lines rolled out RFID www.airportfocusinternational.com

“ THE ENTIRE BAGGAGE PROCESS AT ROME FIUMICINO IS ALREADY WELL TRACKED AND MONITORED.” www.airportfocusinternational.com

baggage tags to checked luggage on its routes between the USA and London Heathrow.

Scanners use radio waves to capture highly accurate and consistent data stored on the RFID chip. This followed the introduction of RFID in its domestic market in 2016. Delta has invested more than US$50 million to ensure the accurate routing and loading of the 180 million bags it handles each year. The airline noted that this commitment to reliability has been recognized with Delta recording the lowest mishandled bag numbers in US Department for

8VERWTSVXEXMSR HEXE WM\ XMQIW MR VIGIRX QSRXLW All of Delta’s 344 airports across the globe are scheduled to receive the technology, with additional European hubs, Amsterdam and Paris, due to come online in the coming months.

“Following a successful roll-out in the US, we are on track to equip all of our international stations, including Heathrow, with this technolSK] EW TEVX SJ SYV GSRXMRYIH IǺSVXW XS MQTVSZI SYV GYWXSQIV I\TIVMIRGI ƹ WEMH (SVRIIP 0SWXIV Delta’s Senior Vice President Europe, Middle East, Africa and India.

MAY/JUNE 2018 | AIRPORT FOCUS | 37

SECURITY

SIZE MATTERS

38 | AIRPORT FOCUS | MAY/JUNE 2018

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Passenger screening systems have got more sophisticated but the footprint needed to upgrade security platforms to meet changing regulatory requirements has also increased which can be a challenge for space-starved terminal security zones. Gary Mason reports

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MAY/JUNE 2018 | AIRPORT FOCUS | 39

SECURITY

I

t used to be argued that the type of security technology deployed in civil aviation to detect concealed threats in either baggage or people changed very little for several decades. The standard metal detector arch was the mainstay of the procedure at most airport terminals.

The worldwide threat from terrorism has changed all that and a host of new standards and protocols have seen advances in technology designed to detect a range of threats including liquid explosives and IEDS (improvised explosive devices) concealed in laptops and other electronic devices either in hold baggage or items that are carried on board.

Yet while the technology has changed the need for large, static systems has not. Smaller, more mobile and multi-modal detection devices have been on the market for some time and many of them are is use in non static law enforcement/security environments. But while the capabilities of aviation screening systems have changed the operational footprint needed to install them within airport buildings, has, if anything, got bigger and imposed logistical challenges on airports who are mandated to upgrade their systems as regulations change.

Cameron Mann is Global Market Director, Aviation, at Smiths Detection. He told Airport Focus International: “The most important factor in play is the regulatory requirements on the airports and the airlines through that arch.

“In law enforcement there is not that regulatory requirement so you can use the available XIGLRSPSK] MR HMǺIVIRX [E]W [LIVIEW EX XLI moment the regulations in the aviation environment dictate what is going to be detected, and the tolerable level of false alarm rates .”

Law enforcement have historically preferred smaller lighter systems but to date none of those technologies have reached the regulatory requirements in aviation.

There is a small cross over in terms of trace detection but even this is limited, he says.

“We feel we have got some of the best IMS engines in the market and even the smaller SRIW EVI RSX ]IX EX XLI PIZIP SJ GIVXMǻGEXMSR required for aviation.”

Now we are seeing in many parts of the world a transition from multi-viewer conventional X ray technology to CT based screening platforms particularly in the hold baggage screening market.

Airports are in the middle of unprecedented aviation security investments in advance

40 | AIRPORT FOCUS | MAY/JUNE 2018

of major regulatory deadlines in the UK and across Europe.

All airports and airport operators are aware of the upgrade needed in order to comply with Hold Baggage Screening Standard 3, which comes into force in 2018. This framework, regulated by the ECAC (European Civil Aviation Conference), requires airports to achieve detection levels only provided by CAT (Computed Axial Tomography) type detectors.

There is a big task going on within Europe currently supporting airport in the transition phase from Standard 2 technologies to Standard 3 requirements. Most of the Standard 2 platforms deployed in European airports already had a belt speed of about half a metre per second – that was quite commonplace but outside Europe in countries like the US they hadn’t deployed high speed technologies so the baggage handling element is a problem.

The modern CT machine can process up to 1,500 bags per hour, which is the same as a traditional dual energy X-ray machine. However, the traditional X-ray machine only cleared approximately 70% of all bags, restricting its approval capacity to around 1,050 bags per hour. The CT technology-based machines clear approximately 80% of all bags giving it an approval capacity of around 1,200 bags per hour, IǺIGXMZIP] KMZMRK MX E LMKLIV LERHPMRK VEXI But while the handlijg rates have improved the need for larger screening systems is a reality that airports - large and small – have to face.

Cameron Mann explains: “Most Standard 3 systems because of higher radiation levels and other safety requirements they are usually FMKKIV ERH LIEZMIV ERH WMKRMǻGERXP] WS 8LMW means that airports need to be able to factor in the logistics of pulling Standard 2 systems out and putting in new systems which have E WMKRMǻGERXP] PEVKIV JSSXTVMRX 8LEX MW RSX ER MRWMKRMǻGERX GLEPPIRKI JSV QER] EMVTSVXW EW their Baggage handling systems are often many years old and have been built around the existing x ray systems. So obviously to do that change out in a live airport environment presents logistical challenges.

8LI IGSRSQMGW EVI HMǺIVIRX NYWX SR XLI technology - a Standard 3 detection system MW WMKRMǻGERXP] QSVI I\TIRWMZI XLER E RSR (8 based Standard 2 system but having said that sometimes the infrastructure changes required to switch those systems are as costly if not more so than the change out of the unit itself.

“ WE FEEL WE HAVE GOT SOME OF THE BEST IMS ENGINES IN THE MARKET AND EVEN THE SMALLER ONES ARE NOT YET AT THE LEVEL OF CERTIFICATION REQUIRED FOR AVIATION.”

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'YX XLIVI EVI IGSRSQMG FIRIǻXW MR YTKVEHMRK the platform as European airports who have gone through the transition from Standard 2 to XERHEVH EVI ǻRHMRK SYX Ƹ+MVWXP] MX EHHVIWWes that number of alarms,” says Mann. “With Standard 2 typically you are looking at a 40 per cent alarm rate – the number of bags that get TVIWIRXIH JSV MRWTIGXMSR 8LIVI MW E WMKRMǻGERXP] lower alarm rate for Standard 3 systems in the 20-30 per cent range. www.airportfocusinternational.com

Ƹ&X FYW] EMVTSVXW XLEX VITVIWIRXW E WMKRMǻGERX number of images that no longer have to be reviewed by an operator. This has a big knock-on IǺIGX SR XLI EQSYRX SJ VIWSYVGIW XLEX RIIH XS FI committed to achieve a review of those images. “ There are some training impacts on the transition however. As you move from Standard 2 to Standard 3 technology scanner operators are presented with a three dimensional image whereas under the old system they were dealing with 2D images. However many airports in the US for example have been dealing with CT scanning units for a number of years while other airports have used the technology as part of a more multi-layered scanning process.

In terms of hold bag screening the US has had CT based technology as part of their regulatory requirements for a number of years, now Europe is catching up with the deadline for UK airports coming up this year and 2020 for some parts of the continent. Ƹ8LEX [MPP WII XLI QSWX WMKRMǻGERX XVERWMXMSR at what I would call Level 1 screening - that is MAY/JUNE 2018 | AIRPORT FOCUS | 41

SECURITY

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WHA AT THE ECAC ST TANDARDS MEAN ECAC Standard 1: Dual Energy X-ray and single operator image; set the base PMRI HEXE JSV 5VSFEFMPMX] SJ )IXIGXMSR ERH +EPWI &PEVQ 7EXI XERHEVH LEW FIIR in use since January 2002 and was made mandatory for all airports in 2007.

“ IN TERMS OF THE HOLD BAG SCREENING MARKET THIS IS GOING TO BE THE CORNERSTONE OF OUR INDUSTRY FOR THE NEXT 10-15 YEARS.”

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ECAC Standard 2: )YEP *RIVK] < VE] HYEP STIVEXSV MQEKIW WTIGMǻIW XLEX JSV XLI < VE] YRMX XLI 5VSFEFMPMX] SJ )IXIGXMSR QYWX FI LMKLIV XLER XERHEVH ERH XLI +EPWI &PEVQ 7EXI QYWX FI PS[IV XLER XERHEVH MQEKI UYEPMX] TEVEQIXIVW resolution, wire detection, steel penetration, organic/non- organic discrimination.

ECAC Standard 3: Dual Energy X-ray + Computed Topography (CT) XIGLRSPSK] WMRKPI STIVEXSV MQEKI WTIGMǻIW XLEX JSV XLI < VE] YRMX XLI 5VSFEFMPMX] SJ )IXIGXMSR QYWX FI LMKLIV XLER XERHEVH ERH XLI +EPWI &PEVQ 7EXI QYWX FI PS[IV XLER XERHEVH MQEKI UYEPMX] TEVEQIXIVW VIWSPYXMSR [MVI detection, steel penetration, organic/non-organic discrimination (very close to US TSA standards for BHS).

the primary screening device used for bags at an airport will be CT based,” says Mann.

“Most airports in Asia and Latin America that LEZI ǼMKLXW XS XLSWI TEVXW SJ XLI [SVPH XLEX are moving to Standard 3 are going through upgrade processes in order to have a portion of their airport to be able to screen to those standards.”

Airports often complain about the cost of having to upgrade security systems to meet new standards and protocols but many industry observers feel that the Standard 3 platforms will be around for a long time once the transition has been made.

“In terms of the hold bag screening market this is going to be the cornerstone of our industry for the next 10-15 years,” he says.

(LIGOTSMRX WGVIIRMRK MW E WPMKLXP] HMǺIVIRX matter. The European Commission have published some standards around EDS (explosive detection systems) cabin baggage screening.

This covers C1, C2 and C3 standards and suppliers are currently going through cerXMǻGEXMSR TVSGIWWIW XS KIX XLIMV XIGLRSPSK] approved. The lover end of those standards – C1 and C2 can be made through multi-view X-ray devices and some suppliers already

have products in the market that are approved to that level. The C3 standard will require CT-based systems.

“The beauty of the regulations in Europe is that airport operators then have a choice of which systems they want to use,” he says.

“They can comply with the C1 and C2 standards or opt for the higher C3 and then they LEZI XLI EFMPMX] XS QEOI XVEHI SǺW 5EVX SJ XLEX MW ER IGSRSQMG XVEHI SǺ FYX MQTSVXERXP] it is also about the type of security outcome ERH STIVEXMSREP IǽGMIRG] XLEX XLI] [ERX XS EGLMIZI ( LEW E HMǺIVIRX (4345 ?GSRGITX SJ STIVEXMSRWA ERH XLIVI MW EPWS E HMǺIVIRX TVMGI TSMRX S XLI FIRIǻX SJ XLEX WSVX SJ VIKYPEXMSR MW XLEX WQEPPIV EMVTSVXW [LS LEZI WMKRMǻGERX economic challenges can then choose a capability that matches both their price range and their security requirements.

We are seeing CT moving to the checkpoint.

In the US the Transport Security Administration (TSA) is currently going the process of testing a RYQFIV SJ (8 TPEXJSVQW MR SVHIV XS ǻREPMWI XLIMV GIVXMǻGEXMSR WXERHEVHW JSV GLIGOTSMRX (8 Ƹ8LI message from the regulators is that this is a technology that will be coming to the checkpoint as well,” he says.

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SECURITY

SECURITY SCREENING SYSTEM MARKET TO HIT $3BN BY 2024

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A

ccording to a new research report by the market research and strategy consulting ǻVQ ,PSFEP 2EVOIX .RWMKLXW .RG XLI < 7E] Security Screening System Market will reach over USD 3 billion by 2024. X-ray security screening system market is expected to grow over the estimated timespan, owing to the increasing adoption at the border crossing points XS IRWYVI WEJIX] ERH WIGYVMX] 5IVWMWXMRK VMWO SJ terrorist attacks has encouraged the investment form the aviation sector. The systems are increasingly being implemented in the airports to prevent the harm to passengers, aircrafts, & crew and enhance national security, thus propelling the security screening system market KVS[XL ,VS[MRK XLVIEXW SJ HVYK XVEǽGOMRK illegal arms trade, and illegal immigration has increased the governments of various countries to use these scanning systems at public places including hotels, government sites, transport hubs, and museums & concerts.

5SWWMFMPMXMIW SJ WOMR XMWWYI HEQEKI HYI XS MSRM^EXMSR IǺIGX SJ XLI VE]W MW I\TIGXIH XS challenge the x-ray security screening system market growth. Growing stringency of regulations put forth by the U.S. Department of Health ERH -YQER IVZMGIW -- ERH XLI 9 +SSH ERH )VYK &HQMRMWXVEXMSR +)& HMWGSYVEKMRK the use of high-frequency systems is expected to hamper the x-ray security screening system market growth over the future. However, the growing usage of backscatter x-ray systems, that reduce the health hazards in people scanning applications is expected to gain popularity.

The trend of automation of detection process is becoming highly popular in the industry.

7IWSYVGI GSRWXVEMRXW WYGL EW PMQMXIH WXEǺ JSV operating the equipment and budget are expected to hamper the growth in the long term. The GSQTERMIW EVI MRZIWXMRK MR 7 ) XS MRGVIEWI XLI IǽGMIRG] SJ XLIWI W]WXIQW ERH KIRIVEXI QSVI WGERW MR E KMZIR XMQIJVEQI +SV MRWXERGI XLI 7 ) XIEQ SJ 7ETMWGER MW [SVOMRK XS EYXSQEXI XLI detection and screening process. The company is developing tools that help an operator analyze the image and quickly identify potential threats.

Growing need to scan the cargos at the border checkpoints is driving the demand from transit industry, thus propelling the x-ray security

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screening system market over the forecast timeWTER (SQTERMIW MR XLI MRHYWXV] SǺIV E TSVXJSPMS SJ GSRǻKYVEFPI LMKL IRIVK] VEHMEXMSR WGERRMRK W]WXIQW XS OIIT XLI XVEHI ǼS[MRK WQSSXLP] Technologies such as advanced cargo imaging and detection are developed that provides dynamic range and superior penetration views. &WME 5EGMǻG MW I\TIGXIH XS KVS[ EX E JEWX pace in the industry over the future, owing to growing number of passengers travelling through airways. Growing trade across the borders, particularly in developing countries including India and China is driving the adoption of these systems. Astrophysics, in partnership with the local supplier, will supply XLIWI IUYMTQIRX JSV XLI ;MRXIV 4P]QTMGW ERH 5EVEP]QTMGW MR SYXL 0SVIE PEXIV XLMW ]IEV thus impacting the x-ray security screening system market size positively.

Growing instances of terrorist attacks in Europe in the past few years and growing threat from terrorist organizations such as ISIS is expected to drive the regional x-ray security screening system market growth. The NovemFIV 5EVMW EXXEGOW SR QYPXMTPI PSGEXMSRW

including music venues, restaurants & bars, and sports stadium compelled the government of +VERGI XS MQTPIQIRX XLI WGERRMRK IUYMTQIRX in all the public places, thereby impacting the industry positively. The bombings in Brussels in March 2016 encouraged the government of Belgium to implement advanced scanning systems in airports and metro stations all over the country. Such threats are expected to compel the government bodies to implement these devices, thus propelling the industry growth over the next seven years.

Some of the major players in x-ray security WGVIIRMRK W]WXIQ QEVOIX MRGPYHI 4 . ]WXIQW 7ETMWGER QMXLW )IXIGXMSR &REPSKMG (SVTSVEtion, L3 Security & Detection Systems, Analogic Corporation, Adani Group, Astrophysics, Inc., and American Science and Engineering. The companies are developing software solutions to enable to view an integrated scanned image. +SV MRWXERGI (: WSJX[EVI WSPYXMSR F] 1 MRXIgrates the data from several scanning systems to a centralized display. This allows quick access to the contents of the cargo locally for illegal or contraband items.

MAY/JUNE 2018 | AIRPORT FOCUS | 45

INSIDER

CHANGE THE NAME BUT KEEP IT SHORT…

S

DONT FORGET TO FOLLOW US @airportfocusmag

hould airports be named after the place they are located in or someone famous or infamous who comes from there? Or to put it another way would you rather land at Vlad the Impaler International or Bucharest Airport? (which is actually named after EIVSH]REQMGW TMSRIIV -IRVM 2EVMI (SERHÏ Airports, like sports stadiums are often given new names and sometimes for worthy reasons. This month the Airports Company of South Africa has called for public comments on plans to rename four of the country’s airports.

In a statement the company said that Cape Town International Airport, East London Airport, Port Elizabeth International Airport, and Kimberley Airport were all subject to renaming as part of the Transformation of Heritage Landscape government programme.

The announcement follows a number of proposed changes for South Africa’s airports, including calls for Cape Town International to be named after Winnie Madikizela-Mandela, following her death earlier this year.

However the proposed change has also been met with some opposition with Janine Myburgh, president of the Cape Chamber of Commerce, stating that Cape Town was an international destination and needed a name that enjoyed international recognition.

“We understand the political pressure for a new name, but it is likely to be controversial and that will mean another distracting problem, as well as the costs of all the new signs and rebranding,” she said.

“Cape Town Airport is a politically neutral name that enjoys worldwide acceptance. It is an established brand and we should build on it rather than start all over again with a new name.”

This is a complex issue - there are around 44,000 airports in the world and they already have separate IATA and ICAO codes and names that vary from two W]PPEFPIW XS IRSYKL [SVHW XS ǻPP E WLIIX SJ & TETIV No wonder so much baggage goes missing.

Which is why with hubs, on the whole, Insider feels that it would be simpler for all concerned to name the airport after the city it is located in. But even when that LETTIRW WSQI JSSP KMZIW MX E HMǺIVIRX REQI For example when New York International &MVTSVX [EW STIRIH MR Ƴ E TIVJIGXP] ǻRI REQI - it was more commonly known as Idlewild before being renamed in 1963 in memory of John F.

46 | AIRPORT FOCUS | MAY/JUNE 2018

Kennedy, the 35th President of the United States, following his assassination.

In the UK - the handful of airports that service London have names that do not immediately conjur up visions of that city so may cause confusion to the uninitiated and not just because some are up to 34 QMPIW E[E] JVSQ XLI GETMXEP HIWTMXI LEZMRK XLI TVIǻ\ London on their baggage tags.

Gatwick gets its name from a 12th century landowner and Heathrow was named after a small hamlet, which existed for hundreds of years and was mentioned in the Domesday Book. Unfortunately JSV XLI ǼS[IV ERH ZIKIXEFPI KVS[MRK VIWMHIRXW MX is now buried under the concrete of the Terminal 3 departures building.

But at least Gatwick and Heathrow are names that are short and easy to remember. The problem with naming airports after people is that some people have very long names. Insider has not been to Sheikh Sultan Bin Khalifa bin Zayed Al Nahyan palace Complex airport in Dubai or Alférez FAP Alfredo Vladimir Sara Bauer Airport in Peru. And thank heavens for that. Both are too much of a mouthfull.

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ARRIVALS DESIGN

&

CONSTRUCTION

BAGGAGE INFORMATION

&

COMMUNICATIONS

TECHNOLOGY AIRPORT

PARKING

SUSTAINABILITY, ENERGY & GREEN TECHNOLOGY

EFFICIENCY

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