Vacancy: Department: Closing Date: Applications to:
Regional Trainer – Central Region, Gauteng SKTheatres Human Capital 28 September 2011 Michelle Thompson (michelleth@sterkinekor.com)
Job Objective: To induct, train, coach and assess cinema staff and management around vocational competencies required in terms of respective job descriptions. To conduct on-the-job training needs analysis, facilitate on-job learning programmes and maintain related training administration. To assist line management with coaching and training of employees to ensure staff are equipped to meet and exceed customer expectations. Qualifications/Experience: • Grade 12 • Post Matric qualification in Education and Training / HR Development plus 2 years corporate vocational training experience • Alternatively 5 to 7 years corporate vocational training / technical training experience in the retail / hospitality industry • Qualified assessor • Formal SETAqualification Competencies: • Strong interpersonal skills (Building and maintaining relationships, cross cultural awareness) • Strong verbal and non-verbal communication • Facilitation skills • Coaching • Presentation • Assessment • Learning material design Roles and Responsibilities: • Planning of vocational training cinema management and front-line staff. • Conducting in-cinema training workshops on customer service, business procedures, cinema operating / information systems, SOPs,and products. • Coaching learners on-the-job. • Ensuring that learners achieve the required competence levels within reasonable time frame parameters • Working with management to foster a learning culture within the organisation • Training administration – reporting on Workplace Skills Plan (WSP) implementation progress, maintaining attendance registers, completing assessment sheets, filing, and attending Training Committee meetings • Measuring and monitoring productivity indicators (KPI’s) as a means of assessing individual performance in accordance with best practice • Remaining fully conversant with all the Operations BPM’s and amendments in order to adapt coaching and assessing practices accordingly – incumbent will be an integral member of the cinema management team, but will not be required to assume line accountability for cash or stock.
TERMS AND CONDITIONS All applications will be dealt with in terms of the company’s recruitment policy, employment equity and skills development plans, and as a result, affirmative action candidates may be prefered. If you do not get a response within 1 week of submitting your application, you should assume that your application was unsuccessful. Only written applications received before the above mentioned closing date will be considered. Only candidates who meet the minimum requirements and have a clear credit and criminal record will be considered. By submitting an application for this position candidates confirm that they do not have a criminal record.