Cruise Shorex Handbook 2024

Shorex Handbook

There are about 800.000 sheep in Iceland and only about 384.000 Icelanders

Hello Dear Partners!

Welcome to the land of fire and ice, where adventure awaits at every turn!

With a population of just around 400,000, Iceland may be small in numbers, but it is bursting with vibrant energy and natural wonders.

Picture-perfect fishing towns, majestic mountains, and cascading waterfalls await your exploration.

Language

Although Icelandic is the official language, fear not, for English is widely spoken and understood throughout Iceland.

Currency

As for currency, it is all about the Icelandic Króna (ISK), although plastic reigns supreme for most transactions. While some stores may accept other currencies, we cannot guarantee it. Also, it is worth noting that tipping is not mandatory but often greatly appreciated.

Office hours:

Our office is open from 09:00-16:00 every weekday.

Office phone number is +354 585 4554. You will get a direct phone number from our main contact as well in due time.

Note that we do not guarantee answers to e-mails outside these hours. If anything comes up outside of office hours, please call the emergency phone.

WhatsApp:

We kindly ask you to keep all communication through e-mail if possible.

However, for any brief questions/quick answers our emergency phone has WhatsApp, +354 824 1004.

Weather

As for weather, forget what you’ve heard about the Arctic chill! Thanks to the Gulf Stream, Iceland enjoys a surprisingly temperate climate. Summers are mild, with temperatures ranging from 46–55°F (8–13°C), while winters, though chilly, rarely dip below freezing, hovering around 30–43°F (-1–6°C). But beware, the weather likes to play tricks, so pack your waterproof gear and layers, and remember the Nordic saying: “If you don’t like the weather, wait 5 minutes!”

After hours emergency:

When the office is not open, please call our emergency phone in case of emergencies – or if a ship is not able to come into port due to weather or for other reasons.

+354 824 1004

The emergency phone is serviced 24/7.

You may be surprised to learn that Iceland has over 45 natural hot springs and more than 200 swimming pools to serve only around 384.000 people.

Forest Lagoon, Akureyri.

N 65° 34, 88 W 18° 17,77

1.1 Practical Information

Here below you will find a list of useful information regarding your call(s) in Iceland.

Please read it thoroughly and do not hesitate to contact us if you have any questions/or if anything is unclear.

Cancellations

• Cancellation of Cruise Call:

In case of a cancellation of port/call, we kindly ask the cruise line to provide notice of a minimum of 48 hours before the scheduled arrival time. Please be aware that non-compliance with this 48-hour notice period may lead to the imposition of up to 100% cancellation fees.

• Final numbers:

We kindly request that final numbers for the tour be provided 48 hours prior to the call, preferably before 15:00 (GMT). For some tours, these final numbers are absolute and cannot be changed. However, for others, we aim to be as flexible as possible. When submitting the final numbers, please specify the number of adults, children, infants and escorts. This information is crucial for our suppliers as they prepare and allocate resources accordingly. We will prepare a bus breakdown for you once we receive the final numbers. Please be aware that if there are public holidays preceding the call, we may require the final numbers earlier than usual.

• Please be aware that if there are public holidays preceding the call, we may require the final numbers earlier than usual.

• Cancellations of tours:

If the number of participants for a tour falls below the minimum required, we require notification 48 hours prior to determine whether the tour should proceed as scheduled with charges applied for the minimum. If we do not receive a cancellation request within this time frame, we will assume the tour is to proceed and will charge for the minimum number of participants.

• Please note that some tours have stricter cancellation policies than others:

• Flight and helicopter tours

Final numbers and cancellations must be sent 72 hours prior. Manifest along with height and weight information is needed. Please note that any passengers over 120 kg/265 lbs are required to pay for 1.5 seats.

• Snorkelling tours/River rafting tours

Final numbers and cancellations must be sent 72 hours prior. If we do not receive a cancellation 72 hours prior, the charge will be 100%.

• Whale Watching

Cancellation policy for whale watching tours is 72 hours prior to a call. The numbers received 72 hours prior are those that will be charged.

• Horseback tours

Cancellation policy for horseback riding is 48 hours prior. The numbers received 72 hours prior are those that will be charged. Manifest along with weight information is required. Please note that any passengers over 110kg/242,5 lbs. will not be allowed to join the tour.

• Hvammsvík Hot Springs

For Hvammsvík Hot Springs tours, the cancellation policy requires notification 72 hours prior to the scheduled tour. Numbers received within this timeframe will be charged accordingly.

• Forest Lagoon

Cancellation policy for the Forest Lagoon

1. Cancellation of 10-30 pax, the notice is 96 hours (4 days prior to call)

2. Cancellation of 31-50 pax, the notice is 1 week (prior to call)

3. Cancellation of 51-80 pax, the notice is 2 weeks (prior to call)

• Sky Lagoon

Cancellation policy for the Sky Lagoon:

1. Cancellation of 11-25 pax, the notice is 72 hours

2. Cancellation of 26-50 pax, the notices is 96 hours

3. Cancellation of 51-100 pax, the notice is 2 weeks

• Blue Lagoon

Please do keep in mind that the Blue Lagoon has a very strict cancellation policy and final numbers must be sent 48 hours before guests’ arrival. They are extremely busy and most days are sold out, so this is part of their strategy to control the number of guests each day. Hence, we need final numbers for the Blue lagoon tours 2 days (minimum 48 hours) before arrival and that is the number of tickets that will be charged, as they do not allow changes after this point.

If there are children, please specify how many – as we need to list that on the voucher for the Blue Lagoon. All children that are not listed on the voucher will be charged as adults.

Cancellation policy for the Blue Lagoon:

1. Cancellation of 10 pax or less, the notice is 48 hours

2. Cancellation of 11-25 pax, the notice is 72 hours

3. Cancellation of 26-50 pax, the notice is 96 hours

4. Cancellation of 51-100 pax, the notice is one week

5. Cancellation of 101 pax or more, the notice is 12 weeks

Child safety

• All children under the age of 3 years old must be seated in a CE certified seat - parents cannot bring their own from the US. Please notify us at least 48 hours prior to the tour if there are children joining, so we can make the necessary arrangements.

• The general rule for Icelandic ports is that infants under 3 years of age must be seated in a child seat suitable for the size and weight of the child.

• Babies (0 to approx. 1 year) must be accommodated in baby seats (e.g. MaxiCosi), which must always be brought along by the passengers themselves. It cannot be assumed that the excursion buses used are equipped with an Isofix system. Infant carriers that have a fold-down Isofix mount can be used like a regular child seat on the buses.

• Infants between the ages of 1 and 3, inclusive, must be seated in a child seat with a backrest and side restraints. Isofix child seats that you bring yourself must have an Isofix mount that folds down in order to be used on the excursion buses.

Simple booster seats are not permitted for infants or the final decision as to whether they are permitted is up to the bus drivers assigned to your excursion. Participation in an arranged shore excursion with a single booster seat for your infant cannot be guaranteed for this reason.

Child seats (except infant carriers) can be requested from the local excursion operators, but these are only available in limited numbers per port. We therefore ask you to bring a suitable child seat for your child so that participation in your reserved shore excursion can be made possible. It is important to note that children under 3 are not permitted to sit in a vehicle without a proper child seat.

Escorts

• As a general rule, one escort is permitted to accompany a tour if it does not exceed the maximum capacity. If any escorts are planning to join a tour, we kindly request advance notification specifying which tours they will be accompanying.

Restaurants and Dietary Requests

• To ensure that all guests enjoy their dining experience to the fullest, we kindly request any dietary requests to be sent to us at least 48 hours prior to the call. This allows us to reach out to our suppliers and make necessary arrangements.

• Once we have received all dietary requests, we will provide specific instructions on which buses individuals with special dietary needs should board. This ensures that they are directed to the appropriate restaurants where their dietary requirements can be met. Additionally, since some tours might be divided between multiple restaurants during the same departure, it is essential to inform the right one to ensure a seamless dining experience.

• Please note that failure to inform us about dietary requests in advance may result in limited options at the restaurants.

Guests with disabilities and special needs

• If there are any guests with disabilities or special needs booked on tours, please inform us at least 48 hours in advance. This allows us to make appropriate arrangements to accommodate their needs.

• Coach prioritising

We advise prioritising guests with disabilities and families with children by boarding them onto the buses first. This ensures that they have ample time and assistance to settle in comfortably, facilitating a smoother and more enjoyable experience for all.

• It is important to note that while we strive to accommodate escorts, not all suppliers permit escorts to participate in tours free of charge. Therefore, please be aware that additional charges may apply depending on the supplier’s policy.

If you reach the top of Keillir mountain you will find a concrete table with a view direction map

63.9425° N, 22.1717° W

1.2. Sustainability Commitment

Iceland’s pristine natural beauty is one of its most precious assets, attracting visitors from around the globe. However, this influx of tourists also presents challenges in maintaining the delicate balance of the environment.

Sustainable tourism practices are crucial to ensure that future generations can continue to enjoy Iceland’s wonders. By minimising our ecological footprint and respecting local culture and customs, we can help protect this fragile ecosystem.

Respect the Environment:

Our tours are designed to minimise the environmental impact, ensuring these treasures remain untouched.

• Take only photographs, leave only footprints.

• Dispose of waste responsibly and refrain from littering.

• Stay on designated paths to avoid damaging delicate vegetation.

Minimise Plastic Use: Bring reusable water bottles with you on tours to reduce plastic waste. Refill bottles from tap water or take the Kranavatn challenge here, which is safe and delicious in Iceland.

Carbon offsetting

Iceland Travel is in the process of carbon offsetting all excursions with Kolviður.

Kolviður works on the concept of capturing carbon from the atmosphere through tree planting.

The primary goal of this project is to store carbon in forests,

Honour Local Traditions:

• Embrace the Icelandic way of life by respecting local customs and traditions.

• Be mindful of cultural sensitivities and seek permission before photographing individuals or private property.

Support Local Businesses: Embrace the opportunity to support local artisans, restaurants, and stores. By doing so, we contribute to the economic well-being of the region and promote responsible tourism.

Wildlife Encounters: Observe wildlife from a distance and avoid approaching or feeding animals.

reducing the concentration of carbon dioxide in the atmosphere. This project also supports soil formation, wildlife and biodiversity, which all support our environment.

Iceland Travel is purchasing carbon credit that will, with time, carbon neutralise your travels.

Trees require time to grow, and carbon capture happens over time.

Take only photos Make memories Leave only footprints Support local businesses

We’re able to care for our guests, offering seamless travel experiences with sustainability in mind

Iceland Travel and Travelife Certification

Iceland Travel has been at the forefront of travel experiences since our establishment in 1936, a time when travellers were revered as “explorers” rather than mere “tourists.” With nearly a century of expertise under our belt, we pride ourselves on catering to the diverse needs of adventurers from across the globe.

Our team comprises dedicated professionals who are not only highly specialised but also continuously updated with the latest industry standards. We prioritise collaboration with local suppliers and guides who share our unwavering commitment to quality and professionalism.

As an award-winning company, sustainability lies at the heart of our ethos. We are proud to hold Travelife Certified status, a testament to our dedication to environmentally

conscious practices. Iceland Travel stands as the pioneer in Iceland to achieve this prestigious certification.

Iceland Travel’s affiliation with Travelife further underscores our commitment to sustainable tourism. Travelife is a renowned international organization dedicated to promoting eco-friendly practices within the travel industry. By being Travelife Certified, we adhere to stringent sustainability criteria, ensuring that our operations benefit both travelers and the environment alike.

Beyond business, Iceland is our home, and we hold a deep-rooted responsibility towards its preservation. Our ethos extends beyond profit margins; it encompasses a genuine care for our community and environment. Through responsible travel practices, we strive to leave a positive impact on our surroundings, ensuring that every visitor can enjoy Iceland’s beauty while contributing to its conservation.

Native wildlife in Iceland includes:

arctic foxes, reindeer, puffins, whales, seals and diverse birdlife

1.3 What We Do For Our Tours:

Wildlife Protection

Iceland is home to unique wildlife, including seabirds and marine mammals. We take special care to observe these animals responsibly, ensuring their safety and minimising disruption to their habitats.

Respect for Nature

We believe in preserving the unique landscapes, glaciers, volcanoes, and geothermal wonders that make Iceland so special. Our tours are designed to minimise the environmental impact, ensuring these treasures remain untouched.

Local Engagement

We prioritise collaborating closely with local communities and businesses, supporting the Icelandic people and their culture. By doing so, we contribute to the economic well-being of the region and promote responsible tourism.

National Parks in Iceland

Snæfellsjökull

Vatnajökull

Þingvellir

Sustainable Ingredients

Indulge in delicious cuisine that highlights local ingredients. We partner with restaurants that prioritize sourcing from sustainable and ethical suppliers.

Educational Experiences

We believe that responsible tourism begins with awareness.

Our local guides are passionate about Iceland’s natural wonders and are dedicated to providing educational experiences that promote environmental consciousness among our travelers.

Eco-Friendly Transportation

We prioritise eco-friendly transportation. We aim to walk or use sustainable modes of travel whenever possible.

Our carefully selected modern vehicles minimise emissions, and all tours include carbon offsetting through Kolviður the Iceland Carbon Fund (ICF).

Waste Reduction

We are committed to reducing waste on our tours.

We encourage responsible waste disposal and recycling, minimising single-use plastics such as water bottles, and following Leave No Trace principles.

Fun fact

In Iceland, there are 269 named glaciers. They cover a surface of 4015.46 km2 (1550 mi2) with an average height of 380 meters (1247 ft).

CITY WEAR

COMFORTABLE SHOES

ESSENTIALS

CLOTHES FOR EXCURSIONS

Weather forecast: vedur.is

Safety: safetravel.is

Northern Lights: auroraforecast.is

COMFORTABLE LAYERS

SWIMWEAR

OUTERWEAR

Currency exchange: xe.com

Road travel: road.is Hopp hopp.bike

N65° 55' 42.547" W23° 34' 24.531"

Information About the Ports

Cruise Iceland was founded in 2004 with the aim of consolidating the efforts of various stakeholders involved in welcoming cruise ships, thereby enhancing the allure of Iceland as an enticing destination. Presently, Cruise Iceland boasts 30 member companies, which include 22 ports strategically located to offer convenient access to every corner of the country.

Click here to visit Cruise Iceland website for further information

All ports around Iceland

Ísafjörður

VesturbyggðPatreksfjörður

Skagaströnd

Stykkishólmur

Grundarfjörður

Akranes

Reykjanes

Reykjavík

Hafnarfjörður

Þorlákshöfn

Vestmannaeyjar

Siglufjörður

Grímsey Hrísey

Sauðárkrókur

Raufarhöfn

Húsavik

Akureyri

Seyðisfjörður

Eskifjörður Djúpivogur

Höfn

Akranes Port

A peaceful West Iceland town, Akranes is a classic fishing port. Akratorg, the town’s centre, is home to restaurants, shops, and a cosy café. Garðalundur park is ideal for picnics and outdoor fun. An 18-hole golf course is nearby. A tourist information centre is located at Akranes Lighthouse, which often welcomes visitors to climb the stairs to the top.

cruiseiceland.com/harbor/port-of-akranes/

Attractions

Beautiful Akrafjall mountain offers hiking trails with amazing views. Langisandur is a Blue Flag certified beach where people can enjoy open water swimming and the Guðlaug geothermal baths. Akranes Folk Museum is a wonderful collection of houses and boats from many historical eras. Akranes is a good base for guided tours to Snæfellsnes, Hraunfoss waterfall, Húsafell, Reykholt and Langjökull (Into the Glacier).

Terminal building

Tourist information In town centre

Shopping In town centre

Restrooms

Local currency ISK

Currency exchange In town centre (closed during weekends)

ATM In town centre

Internet access

Guide service If ordered in advance

City maps

Public telephones

Mailboxes In town centre

City centre 500 m / 1640 ft

Airport International airport 95km/60 mi

Domestic airport 55 km / 34 mi

Shuttle services If ordered in advance

Excursion buses If ordered in advance

Taxis If ordered in advance

Public transportation Yes, limited

Rental cars If ordered in advance

Djúpivogur Port

Djúpivogur is a small Icelandic fishing village in the strikingly beautiful East Fjords. The area includes Álftafjörður and Hamarsfjörður lagoons and Berufjörður fjord. The town is part of the international Cittaslow movement emphasising authentic local culture and taking time to enjoy life. Services include a tourist information centre, a swimming pool, and shops/galleries selling local crafts.

cruiseiceland.com/harbor/djupivogur/

Attractions

Visitors enjoy the town’s Gleðivík Egg sculptures and Langabúð, an interesting collection of museums. Djúpivogur is surrounded by enchanting beaches, beautiful waterfalls, imposing mountains, and small glaciers. The area has excellent birdwatching facilities with walking trails and viewing shelters. Vatnajökull glacier and Jökulsárlón glacier lagoon are just a few hours’ drive away.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange In town centre

ATM In town centre

Internet access

Guide service If ordered in advance

City maps

Public telephones

Mailboxes

Shuttle services If ordered in advance

Excursion buses If ordered in advance

Taxis If ordered in advance

Public transportation

Rental cars If ordered in advance

Eskifjörður Port

Eskifjörður is a charming seaside village named after the nearby fjord. The sea has influenced the village’s culture, and visitors enjoy strolling around to view daily life. Local guides also offer village walks on request. The town has a swimming pool, a cultural centre, supermarket, and cafés.

cruiseiceland.com/harbor/eskifjordur/

Attractions

The East Iceland Maritime Museum shows the area’s fishing history. Randulff’s Seahouse, a 19th-century fishermen’s workshop, is now a restaurant where visitors can view historical fishing equipment and taste traditional fish products. A nearby mountain hiking trail offers exquisite views. Eskifjörður is a short drive from Stuðlagil canyon, Vök Baths, Petra’s Stone Collection, the Icelandic World War II Museum, and the Wilderness Center.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange

ATM In town centre

Internet access

Several places in town

Guide service If ordered in advance

City maps

Public telephones

Mailboxes

Distances

Transportation

Shuttle services

Excursion buses

Taxis

Public transportation

Rental cars If pre-ordered

Grímsey Port

Grímsey Island is home to one hundred people – and one million seabirds. Grímsey sits about 40 km off Iceland’s coast, and the Arctic Circle crosses the island. The islanders live in a prosperous harbour village with a lighthouse. Services include a grocery store, a restaurant, a café, a gallery, and a swimming pool.

cruiseiceland.com/harbor/grimsey-island/

Attractions

The island’s windswept cliffs and basalt columns are home to numerous seabird species, including puffins and Arctic terns. Visitors can receive a document confirming that they have crossed the Arctic Circle. People enjoy hiking to and viewing the Orbus et Globus Arctic Circle monument. Locally guided activities include village and island sightseeing, boat tours, sea angling, and snorkelling.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange In town centre

ATM In town centre

Internet access

Guide service If ordered in advance

City maps

Public telephones

Mailboxes

Distances

Transportation

Shuttle services

Excursion buses If ordered in advance

Taxis

Public transportation If ordered in advance

Rental cars

Grundarfjörður Port

Grundarfjörður is a beautiful, friendly fishing town on the Snæfellsnes peninsula. An information centre with a café and a heritage museum is located in walking distance of the pier. The town‘s services include a swimming pool, restaurants, cafés, a pharmacy, a liquor store, a dry cleaning/laundry service, and a grocery store.

cruiseiceland.com/harbor/grundarfjordur/

Attractions

Kirkjufell mountain is popular with photographers and has been featured in famous film productions. The nature of the surrounding area includes spectacular waterfalls, mountains, and vibrant birdlife. Visitors can enjoy hiking trails, a nine-hole golf course, horseback riding, and whale or seal watching. A special highlight is the replica of a Viking Age village where the local Viking Association holds reenactments.

Terminal building

Tourist information In town centre

Shopping In town centre

Restrooms

Local currency ISK

Currency exchange In town centre

ATM In town centre

Internet access At information centre

Guide service

City maps

Public telephones

Mailboxes

Distances

Shuttle services

Excursion buses

Taxis

Public transportation

but not

Rental cars If ordered in advance

Hafnarfjörður Port

Hafnarfjörður is Iceland’s third largest community (not including the hidden people said to live here). The town is only a 10 minutes’ drive from Reykjavík. Hafnarfjörður was built among rocks formed by lava from Mt. Búrfell’s eruption over 7000 years ago. Hafnarfjörður’s harbour holds two quays suitable for cruise ships. The town has many visitor services and cultural activities.

cruiseiceland.com/harbor/hafnarfjordur/

Attractions

Hafnarfjörður offers whale watching, horseback riding, golfing, elf folklore tours, and Viking-themed events. Hellisgerði Park contains the world’s northernmost Bonsai collection, and Viðistaðatún Sculpture Garden features works from many lands. Hafnarfjörður is an ideal base for exploring the Golden Circle, the South Coast, Snæfellsnes, and Reykjanes Peninsula.

Terminal building

Tourist information

Shopping In town centre

Restrooms

Local currency ISK

Currency exchange In town centre

ATM In town centre

Internet access Wireless on pier

Guide service If ordered in advance

City maps

Public telephones

Mailboxes Through agents

Shuttle services Yes, to town centre and Reykjavik City centre

Excursion buses Yes, see excursion company

Taxis

Public transportation

Rental cars

Hrísey Port

Hrísey is a peaceful island in Eyjafjörður Fjord. The island is famous for bird watching. Approximately 200 people live in a pretty village with a fabulous view of the surrounding mountains. Services include shops, a restaurant, café, geothermal pool, and a tourist information centre.

cruiseiceland.com/harbor/hrisey-island/

Attractions

The Shark-Jörundur historical house contains exhibitions about shark fishing and the island’s history. Guided island sightseeing in a cart pulled by a tractor can be organised in advance for groups. Around 40 bird species nest in Hrísey, and a bird watching house is located by Lambhagatjörn pond. Various marked hiking trails on the island have information signs about the island’s nature, geology, and history.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange

ATM

Internet access

Guide service

City maps

Public telephones

Mailboxes

Distances

Transportation

Shuttle services If ordered in advance

Excursion buses If ordered in advance

Taxis

Public transportation If ordered in advance

Rental cars

Húsavík Port

Húsavík sits on the north coast’s Skjálfandi Bay. Known as The Whale Capital of Iceland, Húsavík is famous for quality whale watching tours. The beautiful wooden church is a main landmark. Services include shops, restaurants, cafés, a micro-brewery, swimming pool, post office, and car rental.

cruiseiceland.com/harbor/husavik/

Attractions

Whale watching tours aboard oak boats or RIB vessels are a main attraction, and Húsavík Whale Museum is famous for marine mammal exhibits. Other museums include the Eurovision Museum and the Húsavík Museum.

The unique GeoSea baths offer relaxation in warm ocean water. Activities include horseback riding, hiking, fishing, golfing, and beach volleyball. Húsavík is ideal for exploring Mývatn, Dettifoss, Ásbyrgi, and Jökulsárglúfur.

Terminal building

Tourist information In town centre (1 km)

Shopping

Restrooms By the harbour

Local currency ISK

Currency exchange In town centre (only on weekdays)

ATM In town centre

Internet access

Guide service If ordered in advance

City maps

Public telephones

Mailboxes

Shuttle services If ordered in advance

Excursion buses

Taxis Only if ordered in advance

Public transportation

Rental cars If ordered in advance

Ísafjörður Port

Ísafjörður is Iceland’s third busiest cruise port. Ships sail up breathtaking Ísafjarðardjúp Fjord to reach Ísafjörður. Flanked by towering mountains, Ísafjörður is an ideal natural harbour. Services include shops, restaurants, cafés, banks, car rental, and a swimming pool.

cruiseiceland.com/harbor/isafjordur/

Attractions

Guided town walks are a popular introduction to Ísafjörður’s history. The town offers several galleries and museums. The harbourside Maritime Museum describes the settlement’s fascinating fishing heritage. Visitors enjoy boat tours to Vigur Island, known for Arctic birdlife and historical buildings. Activities include golfing, hiking, biking, horse riding, bird watching, and kayaking. Ísafjörður is close to Dynjandi waterfall, the Arctic Fox Centre, Skrúður Gardens, and Ósvör traditional fishing hut.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange In town centre

ATM In town centre

Internet access

Guide service If ordered in advance

City maps

Public telephones

Mailboxes

Distances

Transportation

Shuttle services If ordered in advance

Excursion buses If ordered in advance

Taxis If ordered in advance

Public transportation

Rental cars If ordered in advance

Raufarhöfn Port

Mainland Iceland’s northernmost town, Raufarhöfn is a peaceful seaside village in northeast Iceland’s “Arctic Edge” region. It is named after its unique natural harbour. As part of the Arctic Coast Way Scenic Byway, Raufarhöfn is ideal for visitors seeking less travelled places and authentic local experiences. Services include restaurants and shops.

cruiseiceland.com/harbor/raufarhofn/

Attractions

Raufarhöfn’s distinctive Arctic Henge is a sundial based on Norse mythology. The surrounding Melrakkaslétta and Langanes peninsulas are known for birdwatching, hiking, lighthouses, and tranquil coastal beauty. Interesting places in driving distance include Ásbyrgi and Jökulsárgljúfur canyons, Dettifoss waterfall, Snartastaðir and Sauðaneshús folk museums, Kópasker Earthquake Centre, and Skoruvíkurbjarg birdwatching platform.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange

ATM

Internet access

Guide service If ordered in advance

City maps

Public telephones

Mailboxes In town centre

Shuttle services If ordered in advance

Excursion buses If ordered in advance

Taxis

Public transportation

Rental cars

Reykjanes Port

Located next to Keflavík International Airport, the Reykjanesbær municipal area offers great opportunities for combining turnarounds with recreation. Reykjanesbær includes Keflavík town combined with Njarðvík and Hafnir villages. Keflavík harbour is located in the town centre. The town centre, shopping area, restaurants, and the "Old Town" are located in walking distance.

cruiseiceland.com/harbor/reykjanes/

Attractions

Reykjanesbær is home to The Viking World Museum, the Icelandic Museum of Rock & Roll, and Duus Cultural Centre. Reykjanes Peninsula is a UNESCO Geopark with numerous interesting sites related to geothermal and volcanic activity. The famous Blue Lagoon spa is popular with cruise passengers.

Other activities include ATV safaris, biking, hiking, whale watching, sea angling, golfing, and kayaking.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange In local bank

ATM In local bank

Internet access

Guide service

City maps

Public telephones

Mailboxes At the post office

Excursion buses

Taxis

Public transportation

Rental cars

Sauðárkrókur Port

Sauðárkrókur is the largest town in Skagafjörður, a beautiful region that has played an important historical and cultural role in Iceland. Sauðárkrókur has a variety of shops, services, restaurants, and a swimming pool. A 9-hole golf course, Hlíðarendi, is at the edge of town.

cruiseiceland.com/harbor/saudarkrokur/

Attractions

Sauðárkrókur’s 1238 Battle of Iceland virtual reality experience highlights the pivotal battle that changed Iceland forever. Nature and Viking Saga enthusiasts enjoy boat tours to Drangey Island, known for birdlife and as Grettir the Strong’s last refuge. Near Sauðárkrókur is Glaumbær, a turf manor farm museum. Hólar historical community has buildings from several eras, including Iceland’s oldest stone church. Famous for its horse breeding, Skagafjörður offers opportunities for riding tours and farm visits. Other popular activities include glacial river rafting and relaxing in the Grettislaug natural hot spring pool.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange

ATM

Internet access

Guide service

City maps

Public telephones

Mailboxes

Shuttle services If ordered in advance

Excursion buses

Taxis

Public transportation

Rental cars

Seyðisfjörður Port

Seyðisfjörður has been East Iceland’s main cruise port for decades. Colourful wooden houses give this fishing village a special identity, as does its distinctive “Rainbow Street.”

Seyðisfjörður has a thriving arts scene with both local and visiting artists. Services include various restaurants, handicraft shops, a supermarket, and a pharmacy.

cruiseiceland.com/harbor/seydisfjordur/

Attractions

Skaftfell Cultural Centre showcases visiting artists’ works. The charming Blue Church is popular with visitors. There are many hiking trails, including one to the unique Tvísöngur sound sculpture.

Nearby interesting places include Hengifoss waterfall, Skálanes nature reserve, the Wilderness Centre, and Borgarfjörður Eystri (elf folklore sites and a puffin colony).

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange In town centre (only weekdays)

ATM Within walking distance

Internet access

Guide service

City maps

Public telephones

Mailboxes

Shuttle services Yes, but not needed

Excursion buses

Taxis

Public transportation

Rental cars In Egilsstaðir

Siglufjörður Port

Siglufjörður’s harbour has been one of Iceland’s best since medieval times. Siglufjörður has a famous herring fishing heritage and beautiful, lovingly restored wooden buildings. The surrounding fjord and mountains provide a dramatic backdrop. Siglufjörður is becoming a cultural and soft adventure tourism destination. The town has most visitor services, including restaurants, shops, and a microbrewery.

cruiseiceland.com/harbor/siglufjordur/

Attractions

A “must-see” is the award-winning HerringEra Museum, highlighting the town’s history as a 20th century international fishing “boom town.”

The Icelandic Folk Music Centre is also popular. Several artists have galleries and workshops with local arts and handicrafts. Activities include golf, kayaking, birdwatching, hiking, horseback riding, e-bike tours, and boat sightseeing.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange In town centre

ATM In town centre

Internet access

Guide service If ordered in advance

City maps

Public telephones

Mailboxes

Shuttle services Yes, but not needed

Excursion buses

Taxis

Public transportation

Rental cars By the pier

Skagaströnd Port

The tiny Skagaströnd community sits in an area rich in folklore, fairytales, and spectacular landscapes. Majestic Spákonufell (Fortune Teller Mountain) watches over the town. Artists come here for inspiration, sometimes staying at Nes Artist Residency. Services include a grocery, pharmacy, a swimming pool, a golf course, and a café.

cruiseiceland.com/harbor/skagastrond/

Attractions

Skagaströnd was home to a Viking Age prophetess, and today visitors can receive their fortunes at The Museum of Prophecies.

Árnes Historical Museum shows how locals lived a century ago. Spákonufellshöfði Cape has enjoyable marked walking trails. Nearby Vatnsnes Peninsula offers seal watching, Hvítserkur sea stacks, and Borgarvirki natural citadel.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange

ATM

Internet access

Guide service

City maps

Public telephones

Mailboxes

Akureyri airport 164 km / 102 mi

Keflavík International airport 310 km / 193 mi

Shuttle services If ordered in advance

Excursion buses

Taxis

Public transportation

Rental cars

Stykkishólmur Port

Stykkishólmur enjoys spectacular views of Breiðafjörður Bay’s countless islands. Colourful renovated historical houses give Stykkishólmur a timeless atmosphere. The town centre has restaurants, shops, museums, services, art/handicraft galleries, a golf course, and an outstanding swimming pool.

cruiseiceland.com/harbor/stykkisholmur/

Attractions

A popular activity is a boat tour to view Breiðafjörður’s islands and birdlife. Visitors also enjoy hiking to Súgandisey lighthouse for amazing views.

Guided activities include kayaking, hiking, biking, sea angling, and horseback riding. The town is an ideal base to explore Snæfellsnes Peninsula’s distinctive natural and historical wonders.

Terminal building

Tourist information At the harbour office and in town 100 m / 328 ft

Shopping In town centre, 50-300 m / 165-984 ft

Restrooms

Local currency ISK

Currency exchange In town centre 200 m / 656 ft

ATM In town centre 200 m / 656 ft

Internet access Free wifi

Guide service

City maps If requested

Public telephones

Mailboxes In town, 500 m / 1640 ft

City centre 100 m / 328 ft

Airport International airport 230 km / 143 mi

Shuttle services

Excursion buses

Taxis

Public transportation

Rental cars

Vestmannaeyjar Port

Vestmannaeyjar (The Westman Islands) consist of 15 islands. The largest island, Heimaey, is the only one that is inhabited. Heimaey has a distinct look and culture that differs from the rest of Iceland. Heimaey offers shops, restaurants, services, a challenging golf course, and a saltwater swimming pool.

cruiseiceland.com/harbor/vestmannaeyjar/

Attractions

Two volcanoes, Surtsey (1963-68) and Eldfell (1973), make Vestmannaeyjar ideal for geology buffs. The area has excellent birdwatching, especially puffins. Visitors enjoy whale watching and boat tours, along with guided visits to Heimaey’s volcanic and historic sites.

The award-winning Eldheimar Museum focuses on the 1973 eruption, and Sagnheimar Folk Museum shares history and culture.

Terminal building

Tourist information 250 m / 820 ft - In town centre

Shopping In town centre

Restrooms

Local currency ISK

Currency exchange In town centre

ATM In town centre

Internet access In town centre

Guide service

City maps

Public telephones

Mailboxes

Distances

Transportation

Shuttle services Excursion buses

Taxis

Public

Vesturbyggð Port (Patreksfjörður)

Patreksfjörður is the biggest town in the southern Westfjords, with a population of around 780. Fishing is the main industry, and tourism is also increasing. The town has a pharmacy, mini market, a post office, swimming pool, and a few cafés/restaurants.

cruiseiceland.com/harbor/vesturbyggd/

Attractions

Patreksfjörður is an ideal base for visits to Látrabjarg cliffs, Dynjandi waterfall, and Rauðasandur beach. Natural hot spring pools are within driving distance.

Nearby Bildudalur town has a thriving music and folklore culture. Area guided activities include seal and whale watching, sea angling, horseback riding, and hiking.

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange

ATM

Internet access

Guide service

City maps

Public telephones

Mailboxes

Distances

300 m / 984 ft

300 m / 984 ft

300 m / 984 ft

Transportation

Shuttle services

Excursion buses

Taxis If ordered in advance

Public transportation

Rental cars

Þorlákshöfn Port

Þorlákshöfn is one of the south coast’s few general harbours. Ship outfitting and fish processing are the main industries. The town’s interestingly shaped church is a landmark. Services include a bank, a post office, an information centre, a café, restaurants, a golf course, and a swimming pool.

cruiseiceland.com/harbor/thorlakshofn/

Attractions

Þorlákshöfn is ideal for exploring southwest Iceland, including the wonders of the Golden Circle and Reykjanes Peninsula. There are several coastal walking routes near the town.

Guided activities in the area include kayaking, ATV beach safaris, horseback riding, and beach yoga.

Terminal building Yes, Cruise Service Centre

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange Local bank 200m / 656 ft

ATM At petrol station 200m / 656 ft

Internet access

Guide service

City maps Tourist info 200m / 656 ft

Public telephones

Mailboxes

Reykjavík Domestic airport 55km / 34 mi

Keflavík International airport 85km / 53 mi

Shuttle services If needed

Excursion buses If needed

Taxis If needed

Public transportation

Rental cars If needed

Sprengisandur is an ancient pass. During the time of the Icelandic Free State (ca. 930–1265) it was one of the several important north–south routes that connected remote regions of the island to the Plains of the Parliament, Þingvellir

Reykjavík

Reykjavík is Iceland’s capital and its only city.

Reykjavík’s proximity to Iceland’s grand nature makes it truly special. Though Reykjavík is a high-tech city, the Old Town area’s wooden buildings and fishing village atmosphere evokes the past.

Reykjavík offers an exceptional variety of museums, galleries, specialty shops, theatres, parks, and sculpture gardens.

cruiseiceland.com/harbor/reykjavik/

Attractions

Reykjavík is known for its pleasant cafés, crazy nightlife, and a wide array of world-class restaurants. Laugavegur, the main shopping street, is a pleasant mix of local and international fashion boutiques, as well as gift and art shops. Skólavörðustígur pedestrian street (the “Rainbow Road”) features art galleries, restaurants, and artisanal shops. It leads uphill to Hallgrímskirkja Church, Reykjavík’s iconic landmark. Visitors can go up in the church tower for amazing views.

Harpa Concert Hall has distinctive architecture and offers guided tours of the building’s design. Visitors can enjoy browsing Reykjavík’s many history, art, and science museums.

Once the centre of the city’s fishing industry, the Old Harbour is now home to museums, whale watching tours, and one of Iceland’s best culinary cultures.

The Laugardalur recreation area has a botanical garden, walking trails, and a popular geothermal swimming pool. There are also many walking and bike trails winding around the city and its suburbs.

Reykjavík is an ideal base for sightseeing and activity day tours to the Golden Circle, South Coast, Reykjanes Peninsula, and Western Iceland. Area guided activities include cave visits, horseback riding, whale and puffin watching, sea angling, ATV safaris, culinary walking tours, and more.

Reykjavík

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange In city centre

ATM In city centre

Internet access

Guide service

City maps

Public telephones

Mailboxes

Shuttle port and plan [click here]

Reykjavík Cruise Port Facilities [click here]

Distances

Transportation

City centre Miðbakki 500 m / 1640 ft Skarfabakki 4 km / 13123 ft

Airport International airport 50 km / 31 mi

Domestic airport 5 km / 3.1 mi

Shuttle services

Operated by the port and charged through port agent. Possible to book additional buses if booked in advance

Excursion buses

Taxis

Public transportation

Rental cars

Available

Akureyri

Akureyri town sits in Iceland’s longest fjord, Eyjafjörður. The fjord and mountains provide a spectacular backdrop. Though a town, Akureyri has the cultural scene of a larger city. There is a delightful variety of museums, art galleries, international exhibitions, music venues, and shopping. More than twenty restaurants and cafés emphasise locally sourced ingredients.

cruiseiceland.com/harbor/akureyri/

Attractions

Akureyri’s church is the town symbol and features a unique design. Visitors enjoy the Botanical Garden with amazingly lush plants growing near the Arctic Circle. The charming Old Town is a walk back in time with the original 18th century street plan and beautiful wooden buildings. This is home to several excellent museums. The Aviation Museum at Akureyri Airport is also very popular. Art enthusiasts should stroll down Listagil Street (The Art Street), where they can enjoy galleries and the bohemian atmosphere.

The outdoor swimming pool is one of Iceland’s best, and the golf course is one of the world’s northernmost

ones. Near town, the Forest Lagoon features hot spring pools in a scenic woodland. Kjarnaskógur forest has excellent walking trails. The town is an excellent base to explore Lake Mývatn, historical Skagafjörður, Vatnsnes Peninsula, Hrísey and Grímsey islands, the Troll Peninsula, and Northern Vatnajökull National Park (Ásbyrgi and Jökulsárgljúfur canyons, and Dettifoss waterfall).

The Arctic Coast Way scenic byway links these areas. Guided activities include whale watching, horseback riding, boat tours, rafting, Ziplining, and sightseeing flights. Visitors find it charming that traffic lights have heart-shaped red lights. One of them is designed just for selfies(#heartsofakureyri)!

All ports in Akureyri area

Terminal building

Tourist information

Shopping

Restrooms

Local currency ISK

Currency exchange In city centre

ATM In city centre

Internet access

Guide service

City maps

Public telephones

Mailboxes

Hop on/Hop off bus [click here]

Free city bus [click here]

City centre 0.5 km / 1640 ft

4 km / 2.4 mi

Distances

Transportation

Shuttle services No, but available if ordered in advance. See links above map

Excursion buses

Taxis

Public transportation

Rental cars

Is the year the oldest house in Akureyri, Laxdalshús, was built North of Akureyri

Akureyri has red traffic lights in the shape of a heart since 2008

The town’s Botanical Garden contains almost every plant that grows in Iceland. 1,500 different wild species have been documented in Iceland

The Arctic Circle is

Because we’re local