*REDESIGN
Project Management
Detailed project management document, with schedule, due dates, task completion status.
Website Redesign - Project Management Document Task Name 1
Start
Finish
Duration
Status
01/15/13
08/31/13
On Track
02/01/13
03/28/13
Complete
03/04/13
03/28/13
Complete
General info, current site, reasons for redesign, audience/desired action, perception, content, technology, marketing/updating
04/03/13
03/28/13
Complete
Survey's distribution, collection, consolidation, analysis
Assigned to
Comments
ICTSD WEBSITE REDESIGN PROCESS
2 3
Project Plan Overview: DRAFT (updated 12/08/13)
4 5
A - DEFINITION AND PLANNING
6 7 8 9
Step 1: Research and Discovery - Requirements Analysis Project kick-off & discovery Internal Survey
10 11
04/03/13
03/28/13
Complete
12
Evaluation of our current site, list of issues/successful areas
03/03/13
03/28/13
Complete
13
Determine Overall Goals - list primary, secondary and tertiary goals
01/15/13
03/18/13
Complete
14
Target audience & audience profiles
01/15/13
03/18/13
Complete
01/15/13
03/18/13
Complete
Competitive Analysis
01/15/13
03/18/13
Complete
Outline technical requirements
01/15/13
03/18/13
Complete
15 16 17
Detailed individual profiles - Personas
CSS for layout and positioning, DHTML menus, rotating content, high/low bandwidht, internal intranet(?), search optimized, newsletter sign-up, blog (?), discussions/forum(?), user login for commenting, CMS, 10/20 templates, podcast, add as more as you can
08/01/13
08/31/13
In Progress
18 19
Create expanded tech-check
08/01/13
08/31/13
In Progress
20
SEO and Analytics Assessment
01/15/13
03/18/13
Complete
21
Step 2: Creative/Communications Brief
01/15/13
03/18/13
Complete
22
Overall visual and conceptual goals
01/15/13
03/18/13
Complete
23
Target audience
01/15/13
03/18/13
Complete
24
User Experience goals
01/15/13
03/18/13
Complete
25
Communications strategy
01/15/13
03/18/13
Complete
Proposed style and tone
01/15/13
03/18/13
In Progress
01/15/13
03/18/13
Complete
26 27
Step 3: Project Plan
28
Mobile Strategy
01/15/13
03/18/13
Complete
29
Technical documentation
01/15/13
03/28/13
Complete
01/15/13
03/28/13
Complete
30
Basic technical specifications (screen resolution, browser compatibility, donwload time, web standards, security and accessibility)
To be provided to ictsd team, designers, developers, etc. > Final step of planning (request for proposal)
31
Schedule
01/15/13
08/31/13
On Track
32
Budget
01/15/13
03/18/13
Complete
33
Social Media strategy and plan
01/15/13
03/18/13
Complete
to be included in the doc. Website redesign - process and goals
34
SEO strategy and plan
01/15/13
03/18/13
Complete
same as above
35
Usability testing plan
01/15/13
03/18/13
Complete
same as above
36 37
03/18/13 Step 4: Project Team
01/15/13
03/18/13
Complete
Project Manager: Andrew Crosby, Massimiliano Leone
01/15/13
03/18/13
Complete
Organize the web project from start to finish and is the primary contact for external clients as well as the central point of communication for the team. Project managers are responsible for determining and defining the site's actual needs, for keeping the project on track, troubleshooting, and for communicating with all team members and the clients in every phase of the core process.
Project Team Members: M. Leone, D. Pizzurro, A. Aziz, G. Pascolini, C. De Gardelle, A. Bahalim, D. Omumbwa, A. Collins
01/15/13
03/18/13
Complete
The web team ensures that all strategies and decisions taken are consistent with the overall organizational goals and provides consultancy and advises on specific sessions of the website (news, programmes, dialogues).
Information Architect: Massimiliano Leone
01/15/13
03/18/13
Complete
The information architect defines site navigation, functionality and user interaction. This person develops the site map and structures the way content navigation is laid out on a page.
Usability Specialist: Massimiliano Leone
01/15/13
03/18/13
Complete
The usability lead’s role is to shape the overall user experience. The usability lead gathers firsthand information about how visitors actually use a site and analyzes what works and what doesn't. He also works on navigation and user paths and then tests the redesigned site for usability issues at the HTML protosite phase, alongside QA, and at launch
38
39
40
41
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Task Name
Start
Finish
Duration
Status
Usability Analyst: Massimiliano Leone, Daniela Pizzurro
01/15/13
03/18/13
Complete
The usability analyst observes and take notes during the usability tests. At the end of each session he writes down the three most important usability problems that he saw in that session. He suggests questions he would like ti have the facilitator ask the participant. He writes the usability reports.
Subject Matter Experts: A. Aziz, A. Bahalim
01/15/13
03/18/13
Complete
Have overall responsibility for the written content and editorial quality of the finished site. They create the editorial tone for the web site, determine style guidelines, and work to collect, organize, and deliver finished text to the production team.They are in charge of tracking all assets (i.e. photos, media, copy) and ensuring that they are delivered to production in accord with the content delivery plan. They work closely with the information designer and and will set communication style and tone
Content Review: A. Crosby
01/15/13
03/18/13
Complete
He will supervise the whole copywriting process and revise final content - for main areas before publishing
Visual Design:
01/15/13
03/18/13
Complete
outsourced - outsourced - The visual designers’ primary responsibility is the overall look and feel for the web site, establishing the site typography, visual interface design, color palette standards, page layout details, and the particulars of how the graphics, photography, illustration, and audiovisual media elements of the site come together to form an integrated whole. They work closely and regularly with the project managers.
Programmers/Backend Engineers
01/15/13
03/18/13
Complete
outsourced - outsourced - The backend engineers run a parallel workflow behind the frontend site development. See specific document.
Software Quality Assurance and Testing:
01/15/13
03/18/13
Complete
outsourced - The Software QA lead checks bugs starting right after production or engineering starts. Responsibilities include building a Test Plan and checking browser compliance, HTML, and code validation.
Step 5: Timeline
01/15/13
03/18/13
Complete
42
43
44
45
46 47 48 49
Project Plan overview draft with milestones
01/15/13
03/18/13
Complete
50
Timeline for tasks and deliverables
01/15/13
03/18/13
Complete
51
Website maintenance plan (updates & reviews)
Not Started
53
Training opportunities for Comms team (new site standards)
Not Started
54
Internal training sessions (staff & interns)
Not Started 01/15/13
03/18/13
Complete
56
Communication Strategy
01/15/13
03/18/13
Complete
57
Redesign communications plan
01/15/13
03/28/13
On Track
60
Step 8: Contracts and financial points
Step 7: Promotion and Overall Communication Strategy
Payment terms
Not Started
62
Project closure clauses
Not Started
63
Termination clauses
Not Started
64
Copyright ownership
Not Started
65
Timelines
Not Started
66
Project folder to house all signed documentation (+ electronic copies)
Not Started
68 69
Step 9: Delivery of all project documentation Internal Surveys (web team, web redesign team, executive officers) Internal Survey task and analysis
completion within the Website Redesign doc.
We will perform these tasks in an advanced stage
Not Started
61
67
Comments
Not Started
Step 6: Document Maintenance Considerations
52
55
Assigned to
04/01/13
08/31/13
In Progress
04/01/13
07/31/13
Complete
04/01/13
07/31/13
Complete
70
Usability reports
04/01/13
07/31/13
Complete
71
Audience Profiles
04/01/13
07/31/13
Complete
72
Project Presentation: Website Redesign
04/01/13
07/31/13
Complete
73
Communication Brief
04/01/13
07/31/13
Complete
74
Project Plan (heavy document)
04/01/13
07/31/13
Complete
75
Visual Plan (milestones, involvement, importance, timeline)
04/01/13
07/31/13
Complete
76
5 Phases of Development (light doc) + usability & complex functionality documentation
04/01/13
07/31/13
On Track
77
Technical Needs (tech-check)
04/01/13
08/31/13
Not Started
78
Estimation of time by task
04/01/13
08/31/13
On Track
79
Detailed Schedule with Deliverables (date-by-date format) -design and developm excluded-
04/01/13
08/31/13
On Track
80
Content Delivery plan (at a later stage)
04/01/13
08/31/13
On Track
81
Web Platform containing all documentation
04/01/13
07/31/13
Complete
82
Online/email calendar/reminder system for deliveries and deadlines
04/01/13
08/31/13
On Track
04/01/13
06/03/13
Complete
04/01/13
08/31/13
In Progress
83 84
B - SITE STRUCTURE AND CONTENT MANAGEMENT
85
Step 1: Content Audit/Inventory
86
Review of all existing material with content manager/s
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Task Name
Start
Finish
Duration
Status
87
Current site sitemap
04/01/13
06/03/13
Complete
88
Texts, images, diagrams, media etc.
04/01/13
08/31/13
In Progress
89
Content to be tossed
04/01/13
08/31/13
In Progress
06/03/13
08/01/13
Complete
06/03/13
08/01/13
Complete
06/03/13
08/01/13
Complete
90 91 92 93
Step 2: Content Outline Determine content sections, including new material Step: 3 Content Delivery Plan
06/03/13
08/01/13
Complete
94
Step 4: Debugging - Code Validation (HTML/CSS), Broken links, missing tags, pages titles, post drafts, images/link captions
With due date, individual responsible, etc.
08/01/13
08/31/13
In Progress
95
Step 5: Information Architecture
06/03/13
08/01/13
Complete
96
Compare existing site organization
06/03/13
08/01/13
Complete
97
Site Diagram and Navigation draft
06/03/13
08/01/13
Complete
98
Set name conventions
06/03/13
08/01/13
Complete
99
Navigation final
06/03/13
08/01/13
Complete
100
Step 6: Wireframe
06/03/13
08/01/13
Complete
101
Wireframes drafts - various templates - for the home page and each template page
06/03/13
08/01/13
Complete
102
Address navigation
06/03/13
08/01/13
Complete
103
Naming and labeling
06/03/13
08/01/13
Complete
104
Containers for navigation, images, content, functional elements (like search) and footer
06/03/13
08/01/13
Complete
105
Define key user path
06/03/13
08/01/13
Complete
106
Wireframe finals
06/03/13
08/01/13
Complete
107
Wireframes detailed plan
141
Handoff to Design
142 143
Step 7: Review and Approval Cycle Web team usability tests to review wireframes
Assigned to
Comments
In Progress Not Started 08/19/13
08/31/13
Not Started
08/19/13
08/31/13
Not Started
144 145
C - VISUAL DESIGN
146
Step 1: Design Preparation
147 148
List of design criteria and review site goals and technical specs List of other sites from which to borrow ideas
Complete
149
Step 2: Draft, Review, Finalize
See design plan
157
Step 3: Create Graphic Templates
See design plan
168
Step 4: Mobile Web Design
See design plan
174
Step 5: Design of additional material related to web communication
See design plan
178
Step 6: Website Visual Guidelines / Design Style guide
See design plan
182
Design detailed plan
See design plan
209
Handoff to Design
See design plan
210
Step 7: Usability Testing
Not Started
211
Usability testing (8-10 people) with graphic templates of the site.
Not Started
212
Usability report and recommendations
Not Started
214
D - SITE DEVELOPMENT
see development plan
215
Step 1: Technical/Functional Plan
see development plan
220
Step 2: Project Plan and Timeline Refinement (drafted during the first stage)
see development plan
223
Step 3: Software Quality Assurance Plan
see development plan
230
Step 4: Content Management System Upgrade/Migration
At Risk
231
Step 5: Build Development Framework and Integrate the Site
see development plan
237
Step 6: Software Quality Assurance Control
see development plan
248
Step 7: Usability Testing (round 2)
see development plan
213
250 253
Step 8: Pages Creation (up to ICTSD editors - to be planned in advance - method for content creation and delivery) Step 9: Backend Development
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At Risk see development plan
Page 3 of 4
Task Name
Start
Finish
Duration
Status
255
Step 10: Mobile website app
see development plan
261
Step 11: Documentation and source files
see development plan
264
Detailed Development Plan
see development plan
285
Beta version
see development plan
296
Launch
see development plan
300
Post launch: Iteration 3
see development plan
307
Log files/Development report
see development plan
308
Step 12: Promotion
309
Assigned to
Comments
Roll-out of tasks in the Promotion and Communications Plan
310 311
E - TESTING
312
Step 1: Quality Assurance Final Check
313
Content – accuracy, spelling, grammar (CMEs) Links Functionality Validity of HTML5 & CSS Accessibility Browser/OS/resolution Connection speed SEO Load testing Security
314
Testing process, priorities and fixings
315
Final review of the site before launch.
316 317 318
F - LAUNCH AND POST LAUNCH ANALYSIS Step 1: Launch the new and glorious ICTSD website
319
Choice of the best date to go live (considering current web site traffic patterns and attempting to launch in a way that minimizes downtime.
320
Everyone on the team is on call for any challenges that might occur during launch.
321
Prepare an announcement plan
322
Optimize for search engines
323
Soft launch
324
Final stage of Quality Assurance testing on the live site
325
326
327
Step 2: Project close, final documentation The style/development guide contains the following elements: - Visual design standards - logos, colors, typography (to keep the site on brand); - Naming conventions - for files, directories, CSS, images, titles, SEO; Site structure categories, navigational menus, document the site diagram and indicate how the structure is built to handle growth; - Templates - provide the HTML templates and CSS indicating layout, typography, size, color, navigation, menus; - Developers logs / Database table charts; Step 3: Maintenance Plan
328
Assess maintenance team capability
329
Develop and implement a maintenance plan
330
Confirm site security
331
Step 4: CELEBRATE
332
Step 5: Post-launch SEO and Social Media Tasks
333
Sitemaps submission to Google
334
Social bookmarking tools
335
Niche sites
336
Social media strategy plan to follow
337
Facebook, YouTube tasks
338
Weekly site stats for 3 months to monitor progress of Key Performance Indicators
339 340
Step 6: Tweak and Improve Possible future improvements and secondary features
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Web Design - Project Plan / Process timeline Task Name
Start Date
End Date
Duration.
Week 1
Week 7
7 weeks
Week 1
Week 1
1 week
Week 2
Week 3
2 weeks
Week 4
Week 6
2 weeks
Comments
1 2
Website Design - Project Plan (Draft)
3
Project: Developing visual design, combining conceptual direction, tone and functionality, and look and feel. Identifying branding, creating PSD mockups and testing for usability.
4 5
Step 1: Design Preparation
6
Meeting 1 - Client Needs and gathering information
7
Meeting 2 - Web design project outline
8
Introduction of the Project Plan
9
Branding and overall site goals
10
Schedule and timing
11
Content
12
Next steps
13
Regular meetings
14
Wireframes Review and Feature breakdown
15
Project Specification Final Review
16
Handoff to Design
17 18
Step 2: Draft, Review, Finalize
19
Design Kickoff & Creative Discovery
20
Presenting design and gathering feedback
21
1st draft of visual designs for HP and subpages; 2-3 variations.
22
Feedback, selection and modifications
23
2nd draft of visual designs for HP and subpages.
24
Feedback and modifications
25
Finalized visual design
26
Confirm and test navigation flow and functionality
27 28 29
Step 3: Create Graphic Templates Home page, Second level, Third level, Content page, Search,/Search results, etc.)
30
Graphic templates for HTML
31
Design detailed plan
32
Home Page
33
Home Page Mockup(s) First Pass
34
Internal Review
35
Homepage Edits 1st Round
36
Internal Review
37
Homepage Edits 2nd Round
38
Internal Review
39
Homepage Mockup Final Sign Off
40
Subpages
41
Initial Subpage Mockup First Pass
42
Internal Review
43
Initial Subpage Edits
44
Internal Review
45
Initial Subpage Final Sign Off
46
Subpage Group 1 & 2 First Pass
47
Internal Review
48
Subpage Group 1 & 2 Edits
49
Internal Review
50
Subpage Group 1 & 2 Final Sign Off
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Task Name 51
Subpage Group 3 & 4 First Pass
52
Internal Review
53
Subpage Group 3 & 4 Edits
54
Internal Review
55
Special pages (404, search, forms etc.)
56
Final Mockups Review
58
Photoshop mock-ups
60
End Date
Duration.
Week 7
Week 7
1 week
Comments
Subpage Group 3 & 4 Final Sign Off
57
59
Start Date
Design outputs - Text in rendered and unrendered states, All individual layers intact (not flattened) for revisions, All individual layers clearly labeled. Each state - on/off/rollover - on separate, clearly identified layers. Indicate rollover treatment on a separate layer if CSS rollovers are used. Flash/Animation placeholders (if any). Placeholders at points where special technologies and complex functionalities integrate. An accompanying GIF or flattened PSD file that shows how the page should look once rebuilt in HTML Step 4: Mobile Web Design (to be defined)
61 62 63
Step 5: Website Visual Guidelines / Design Style guide Typography, color schemes, brand images, photography, graphics, templates etc.
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Web Development - Project Plan / Process timeline Task Name
Start Date
End Date
Duration.
Comments
1 2
D - SITE DEVELOPMENT
3
Step 1: Technical/Functional Plan
4
Target Specifications
5
Functionality and Features
6
Design and Layout
7
File Structure and Directory Preferences
8
Server and Hosting information
9
Site development schedule
10
Step 2: Project Plan and Timeline Refinement (drafted during the first stage)
11
More detailed list of concrete tasks, assignments, target dates and dependencies between tasks (integrate a separate and parallel workflow - to be discussed and delivered with programmers)
12
Content Management System upgrading/migration plan
13
Step 3: Software Quality Assurance Plan
14
Goals
15
Commitments
16
Abilities
17
Activities
18
Measurements
19
Verifications
20
Step 4: Content Management System Upgrade/Migration
21 22
Step 5: Build Development Framework and Integrate the Site
23
Set File structure
24
Receive and discuss graphic templates from the visual designers
25
Slice and optmize graphics
26
Create HTML templates
27
Implement light scripting
28
Build Individual templates
29
Populate individual templates
30
Include invisible content
31
Integrate complex functionality and/or backend develpment
32
Quality assurance testing
33
Testing Funcionality
34
Validation
35
Debugging
36
Final check
37
Step 6: Software Quality Assurance Control
38
Requirements definition
39
Software design
40
Coding
41
Source code control
42
Code reviews
43
Change management
44
Configuration management
45
Testing
46
Release management
47
Product integration
48 49 50 51
Step 7: Usability Testing (round 2) Usability testing on templates with some people in round #1 plus new people. Step 8: Content Population (ICTSD) Content into templates
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Task Name 52 53 54
Start Date
Dynamic features of the site that require database and integration (Search, Personalization/login, Security functions, Web analytics) Step 10: Mobile website app (to be discussed) Step 11: Documentation and source files
62
Soft-copy site map
63
Details on the framework and languages used.
66
Detailed Development Plan Iteration 1 Framework installation, core functionality
67
FTP host
68
Control panel setup and log-in information
69
Database configuration
70
Languages or frameworks installed
71
Development server setup
72
Sandbox Setup
73
Home Page
74
Defect Review 1
75
Bugfixing
76
QA first pass
77
Iteration 2
78
Task 1 (to be discussed)
79
Task 2 (tbd)
80
Task 3 (tbd)
81
Task 4 (tbd)
82
Defect Review 2
83
Bugfixing
84
QA second pass
85
Beta version
86
Task 1 (tbd)
87
Task 2 (tbd)
88
Task 3 (tbd)
89
W3C Markup Validation
90
W3C CSS Validation
91
Cross Browser compatibility issues
92
Cache
93
Beta Defect Review
94
Bugfixing
95
QA fifth pass
96
Launch
97
Transferring the content
98
Production server setup
99
Pre launch QA
100
Post launch: Iteration 3
101
Task 1 (tbd)
102
Task 2 (tbd)
103
Task 3 (tbd)
104
Defect Review 3
105
Bugfixing
106 107
Comments
Step 9: Database
61
65
Duration.
Guidelines for content contributors to review, update and add content
55
64
End Date
QA last pass Log files/Development report
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