SYDNEY A DEGREE A JOB A FUTURE
The Hotel School Sydney is a unique partnership between Southern Cross University and Mulpha Australia
The Hotel School Sydney
The Hotel School Sydney
located on the edge of Sydney Harbour contents 2
welcome
6
introduction
8
benefits
10
education pathway
12
year one course content
14
year two course content
16
year three course content
18
lecturer profiles
20
southern cross university
22
graduate careers
24
application information
27
interview application form
29
awards
2 WELCOME
welcome to The Hotel School Sydney
Professor Paul Clark BSc(Hons)(Exe), PhD(Exe), DipEd(Monash)
Lloyd Donaldson
Vice-Chancellor Southern Cross University
Head of Hotel Investment Mulpha Australia
Cross University provides “ Southern education and research of national
Hotel School Sydney is a unique “ The proposition and we are proud to be involved
relevance and international perspective,
in its ownership and in our association with
achieved through a commitment to
Southern Cross University. The business of
innovation, co-operation and service.
Tourism and Hotels is a major contributor
The University is proud to partner Mulpha Australia in The Hotel School Sydney. These university courses in hotel management are excellent examples of
to the Australian economy; any student considering a career in this area can look forward to a wealth of opportunities not only in Australia, but anywhere in the world.
Southern Cross University’s commitment
Mulpha Australia acquires, develops and
to providing industry-relevant education
manages property and lifestyle investments
programs in partnership with leading
including The Hotel School Sydney, resorts,
corporations.
hotels, residential and commercial
challenging and valuable to your
“
future career.
developments, car parks, and winery and vineyard operations. We support medical research, children’s charities, the arts and education.
“
I am sure you will find the courses
WELCOME 3
Wolfgang Grimm AM Co-Founder The Hotel School Sydney Honorary Fellow Southern Cross University
Dr J.S Perry Hobson Director THE-ICE
Hotel School Sydney is recognised as a “ The pioneer in Australian hotel management education. It is also a world-leading example of an industryacademic partnership.
has never been a more opportune “ There time to consider a career in hotel management. Tourism is Australia’s fastest growing
The Hotel School Sydney has long been recognised
industry, creating more employment
for its excellence through its combination of
opportunities than most other industries.
applied practical skills and academic knowledge.
A carefully balanced range of hotels is
It has consistently produced graduates who are
a critical part of the nation’s ongoing
highly sought after by the industry, both within
growth and naturally, more well-trained
Australia and overseas.
and inspired employees will be needed
The International Centre of Excellence in Tourism and
in support.
the Bachelor of Business in Hotel Management offered through The Hotel School Sydney, having had the program assessed by an independent international panel of experts and successfully met the Standards of Excellence. This means that The Hotel School Sydney is a member of a select group of institutions
This prospectus gives you an introduction to The Hotel School Sydney courses and respective outcomes. You are invited to join our school and take advantage of the many career opportunities that are available to our graduates.
offering programs of recognised excellence in
“
tourism, hotel and event education.
SYDNEY
“
Hospitality Education (THE-ICE) is proud to endorse
4 WELCOME
Roger Wright
Alvaro Rey
General Manager Hayman Great Barrier Reef
General Manager InterContinental Sydney
enjoys an enviable reputation “ Hayman for excellence and is recognised worldwide. The same applies to The Hotel School Sydney - our experience in our dealings with internship students and graduates is evidence enough. The Hayman brand on
“ The Hotel School Sydney is unique. The combination of a world class hotel portfolio, an associated hotel school and a forward thinking University is unmatched anywhere in Australia.
any students’ résumé would be favourably
The synergy created by this unique
received globally.
partnership means our students have direct access to our hotel portfolio and executives both during their study and upon graduation. Join us - and make a difference
“
in our industry.
“
WELCOME 5
Rutger Smits Managing Director Atrium Hospitality Solutions
need young and enthusiastic staff to assist “ We in establishing and growing our business as Australia’s leading hospitality consultant. We are fortunate enough to attract some of the brightest students from The Hotel School Sydney. Consultancy is unique. It does not just require technical skills, but a true insight and understanding of the industry. The Hotel School Sydney graduates demonstrate they’ve got all that, and more. Without them, we would not be where
“
we are today.
Matthew Busch Graduate Director-Pricing Strategy Global Revenue Management Team InterContinental Hotels Atlanta USA
Hotel School Sydney opened doors “ The of opportunity - accessible by bridging the academic/industry boundaries. With the grounding The Hotel School Sydney has provided, I am well prepared to capitalise
“
on the opportunities offered.
6 INTRODUCTION
your success is our success The Hotel School Sydney is a unique partnership between Southern Cross University and Mulpha Australia’s hotel portfolio - Hayman, InterContinental Sydney, Hyatt Regency Peter Lewis Director Hotel Schools
Sanctuary Cove and Hilton Melbourne Airport - plus Sanctuary Cove and Bimbadgen Estate Wines. Paid work opportunities are an attractive feature of the program, as is its proximity to the five star InterContinental Sydney (adjacent). The school is
perceived by many as the long established home of hospitality, we regard Australia as the new, innovative and strategic centre of tourism and hospitality education. Our infrastructure of world-class hotels and educational facilities, currency in curriculum, innovation in delivery, and genuine
positioned in the heart of the CBD, with the Harbour, Sydney Opera House and Botanical Gardens on its doorstep. At inception in 1989, The Hotel School Sydney first operated as an integral part of InterContinental Sydney, but now, due to growth and demand, has close working relationships with many leading tourism organisations in Australia and around the world. The program is focused on hotel operational skills, management practice in the tourism and hospitality industry and the skills needed for continued learning in a changing global business environment. The Hotel School Sydney is renowned for: Providing paid work opportunities integrated with university level education Providing high potential graduates for employment
Australian hospitality make
Teaching and learning excellence
for a great learning
Academic rigour
environment.
“
“
Whilst Switzerland is
Strong industry links Graduate success We develop dedicated professionals with university qualifications that are recognised and highly regarded internationally. The growth of tourism and our association with major hotel
SYDNEY
companies are all leading to exciting career opportunities in hotel, tourism and services management. This is demonstrated by the continued success of our graduates.
INTRODUCTION 7
Sophie Cottom Graduate Senior Consultant Atrium Hospitality Solutions
at The Hotel School Sydney gave “ Studying me the opportunity to develop my analytical skills which led me to find work in Consulting where I can combine my passion for numbers and the hospitality
“
industry.
8 BENEFITS
receive many exclusive benefits
Links to an international hotel with a global
Flexible course and qualification structure with
network of 3700 hotels
entry points to suit individual needs and interests
Internationally recognised Australian
Direct access to academic and industry experts
university qualifications
Recognition of prior learning, including
Paid practical on-the-job training in a range
workplace experience
of operational departments within tourism and
Complimentary printing, email and internet usage
hospitality industries
Access to wireless computers and networked
Central city campus location
facilities
BENEFITS 9
Gain a combination of industry relevant experience
Invaluable paid work experience throughout the
and academic recognition and qualifications
course increases employment opportunities on
Current industry practices combined with a
graduation and prepares graduates for rapid
rigorous academic course curriculum provide
career advancement within the hospitality industry
the latest management and operational skills to students Courses are delivered using Southern Cross University curriculum and lecturers in Sydney
10 EDUCATION PATHWAY
bachelor of business in hotel management YEAR ONE
YEAR TWO
SEMESTER 1
SEMESTER 2
SEMESTER 3
SEMESTER 4
Classroom based learning
Paid work placement
Classroom based learning
Classroom based learning
MNG00431
MKT01221
MNG00440
MNG00441
Rooms Division
Intern Study I
Introduction to Tourism
Hospitality Services
& Hospitality
Management
Operations
Management SCI00428
MKT01222
MNG01413
SOY00411
Food & Beverage
Intern Study II
Human Resource
Tourism
Management in Tourism
Theories
& Hospitality Industries
& Practices
Operations
COM00207
MKT01223
SOY00137
MNG00415
Communication in
Intern Study III
Environmental
Tourism &
Management
Hospitality Research
for the Hotel Industry
& Analysis
Organisations
MNG10476
MKT01224
MKT00127
ACC10249
Professional
Intern Study IV
Introduction to
Financial Analysis
Development
Tourism & Hospitality
for Tourism &
for the Workplace
Marketing
Hospitality
diploma
associate degree
Option to exit after Year One with Diploma in
Option to exit after Year Two with Associate Degree in
Hotel Management from Southern Cross University
Hotel Management from Southern Cross University
EDUCATION PATHWAY 11
Michael Solomons
YEAR THREE
SEMESTER 5
SEMESTER 6
Classroom based learning
Classroom based learning
Graduate Chief Executive Officer and Secretary The Queen’s Club Limited
Michael completed a Certificate in MKT00128
MNG00417
Tourism & Hospitality
Strategic Management for
Sales & Promotion
Tourism & Hospitality Enterprises
ACC00207
MNG01222
Hospitality & Tourism
Facility & Risk Management for
Financial Management
Hospitality Operations
Food & Beverage, Diploma of Hotel Management at The Hotel School Sydney and a Master of Business Administration with Southern Cross University Graduate College of Management. He is currently studying towards a Master of Wine degree. His role as Chief Executive Officer of The Queen’s Club Limited encompasses
LAW00203
MNG00219
Business Law & Ethics for
Contemporary Workplace
Tourism & Hospitality
Relations for Tourism & Hospitality
all aspects of club management. He was previously employed as General Manager, Royal Sydney Yacht Squadron after working at InterContinental Sydney in various management roles.
ELECTIVE* choose one
ELECTIVE* choose one
SOY00412 Contemporary Tourism Issues
MNG00427 Entrepreneurship in Tourism & Hospitality
MKT01420 Conventions, Meetings & Exhibitions Management
MNG00421 Events Management MNG00418 Information Systems for Tourism, Hotel & Event Management
bachelor degree Graduate Year Three with Bachelor of Business in Hotel Management from Southern Cross University
* Core units and electives may change in accordance with University offerings
Michael is an Associate Fellow of the Australian Institute of Management, a Certified Professional Member of the Australian Human Resources Institute and a Professional Member of the New South Wales Sommeliers Association and the Australian Wine Press Club.
post graduate study Masters/MBA program
12 YEAR ONE COURSE CONTENT
diploma in hotel management Year One provides students with a comprehensive overview of food & beverage, rooms division operations, personal communication and professional development which prepares students for a variety of employment opportunities within the hospitality industry. Semester Two provides students with the opportunity to gain paid industry experience within Australia and/or overseas (7 month period). This experience allows students to establish valuable industry contacts for the duration of their academic studies and future career.
YEAR ONE COURSE CONTENT 13
Rooms Division Operations provides an understanding of operational practices and processes for the Rooms Division department within hotel organisations including reception, reservations, communications, housekeeping and concierge. Food and Beverage Operations provides students with an understanding of operational practices and processes within a range of food service organisations, including service skills and procedures, legal requirements, knowledge of control mechanisms and an awareness of food, wine, beer, and spirit products. Communication in Organisations acknowledges the importance of interpersonal and managerial communications within tourism and hospitality organisations by providing theories and concepts as well as practical outcomes for improved communication skills. Professional Development for the Workplace focuses on the skills necessary to secure and maintain employment within the hospitality industry. Included is goal setting, job search skills, résumé writing, interview skills, insights into organisational behaviour and practical approaches to dealing with common workplace issues. NB This is a pre-requisite to Internship Industry Experience.
Graduate Development Manager Soho Group of Restaurants London
study at a school incorporated within “ Toa leading five star hotel was for me, a recipe for success.
QUALIFICATION At the end of Year One students have the option to graduate with a Diploma in Hotel Management awarded by Southern Cross University.
“
Internship Industry Experience provides students with paid practical workplace experience, in an operational role within the tourism and hospitality industries. Suitable employers include hotels, resorts, restaurants, bars, catering services, clubs and casinos. The Hotel School Sydney provides a number of employment opportunities and job search assistance.
Jonathan Heath
14 YEAR TWO COURSE CONTENT
associate degree in hotel management In Year Two students are introduced to vital elements of hotel management including services management, finance, marketing, communications and human resource management.
Introduction to Tourism and Hospitality Management introduces students to concepts, theories and practical examples of organisations and the fundamentals of managing these organisations within tourism industries, with an emphasis on the hotel sector. Environmental Management for the Hotel Industry in hotels examines a proactive approach and a detailed analysis for managing environmental processes, including planning, staff, resource acquisition and allocation, selection of priority areas, implementation and review. Introduction to Tourism and Hospitality Marketing explores the concepts and functions of marketing, such as segmentation and consumer behaviours, knowledge of which is crucial to the successful management of hospitality and tourism organisations. Hospitality Services Management links issues and concepts that have been explored in other subjects, to develop synergies between theories and effective operational strategies and service management techniques for hospitality enterprises. Financial Analysis for Tourism and Hospitality develops an ability to read, understand and interpret financial information, through an introduction to business activities and financial management issues, particularly in service organisations such as hotels. Human Resource Management in the Tourism and Hospitality Industry examines a systematic framework for human resource management including planning, recruitment, selection, training and development, as well as relationships between effective human resource management and organisational objectives.
YEAR TWO COURSE CONTENT 15
Tourism and Hospitality Research and Analysis introduces students to tourism management enquiry through developing skills in research planning, design, data collection, data analysis and research report presentation techniques applicable to hospitality and business research. Tourism Theories and Practices develops knowledge and understanding of tourism and of a number of related issues which are applied to business organisations within tourism and hospitality industries. ENTRY/PREREQUISITES Diploma in Hotel Management (Year One) or equivalent plus relevant work experience. QUALIFICATION At the end of Year Two, students have the option to graduate with an Associate Degree in Hotel Management awarded by Southern Cross University.
Alexandra Doyle Graduate Assistant Manager Front Office Park Hyatt Sydney
the completion of my Bachelor “ Without of Business in Hotel Management at The Hotel School Sydney, I would not have progressed as rapidly as I have in my role
“
at the Park Hyatt Sydney.
16 YEAR THREE COURSE CONTENT
bachelor of business in hotel management In Year Three students are exposed to higher analytical skills and knowledge within the management domain, specifically focused on service organisations within hospitality. Subjects such as facility and risk management, financial management, workplace relations, law and business ethics and strategic management provide students in their final year with an opportunity to examine, and be challenged by theories and practices impacting on middle to upper level managers.
YEAR THREE COURSE CONTENT 17
Tourism and Hospitality Sales and Promotion examines practical issues involved in carrying out the sales and promotion function including marketing plans, distribution channels, pricing, advertising, public relations, media, and the roles of various sales tools. Hospitality and Tourism Financial Management deals with the use of financial and operating information for management in planning, control, evaluation and decision-making through understanding, interpreting and using management accounting and other financial information.
Elective students may choose from a range of elective options, which include Contemporary Tourism Issues, Conventions, Meeting and Exhibitions Management, Entrepreneurship for Tourism and Hospitality, Event Management and Information Systems for Tourism, Hospitality and Event Management. QUALIFICATION At the end of Year Three students will graduate with a Bachelor of Business in Hotel Management awarded by Southern Cross University.
Law and Business Ethics for Tourism and Hospitality introduces the legislative environment for hospitality operators, their obligations to guests and staff, as well as a foundation from which to explore ethics and ethical conduct of hospitality businesses.
Workplace Relations for Tourism and Hospitality exposes students to a range of contemporary issues impacting upon workplaces, through case studies from Australia and internationally, building a knowledge base relevant to practices in hospitality organisations. Facility and Risk Management for Hospitality Operations examines how organisations manage hotel property infrastructure through development, operational risk processes, asset protection and planning.
Ravi Ramswarup Graduate Executive Assistant Manager Novotel Canberra Australia
given the opportunity to work with and “ Igainwasknowledge from people with years of hospitality experience. This experience cannot ever be communicated via a textbook.
“
Strategic Management for Tourism and Hospitality Enterprises develops knowledge and understanding about various theories and practices in strategic management, applicable to tourism and hospitality organisations, and draws together strategic issues from earlier parts of the course.
18 LECTURER PROFILES
lecturer profiles PETER LEWIS DIRECTOR - HOTEL SCHOOLS BTch, BEd.AVE, MMgmt, MAICD Prior to Peter’s academic career, he held a number of General Manager positions in luxury hotels over a period of 12 years including the Ritz Carlton and Milton Park in Australia, New Park Manor in the UK and the Tarantaise Resort in Mottaret host to the USA team for the 1990 Winter Olympic Games, Albertville France. He is currently also a member of the Australian Institute of Company Directors and Southern Cross University Council.
PAUL WEEKS DIRECTOR OF ACADEMIC STUDIES HND in Hotel & Catering Admin, GradDipEd (Trg & Dev), MEd Paul has 17 years experience in hotel, motel and food service management, and has been lecturing in management, services management and information technology with Southern Cross University since 1991. Paul has published widely in academic and industry journals, and has co-authored two Australian industry texts: club management and managing convention businesses. Research interests include IT in hospitality, education, history, convention services and club management.
TRISH FAIRBOURN LECTURER BEc, MITHM Trish has a Masters in International Tourism Management and is a year co-ordinator at The Hotel School Sydney. With a work background predominantly in hotels and resorts, Trish has also completed a Management Traineeship with InterContinental Hotels Group.
DR J.S. PERRY HOBSON VISITING LECTURER BSc Hons, MS, PhD Perry is Associate Professor and Director of The International Centre of Excellence in Tourism and Hospitality Education (THEICE). He is also Editor-in-Chief of the Journal of Vacation Marketing and Co-Editor of the Journal of Tourism and Hospitality Education. He currently sits on the Board of the Asia Pacific Tourism Association (APTA), the Asia Pacific Chapter of I-CHRIE (APAcCHRIE) and has twice been Chair of the Council of Australian Universities for Tourism and Hospitality Education (CAUTHE). Listed in the world’s top 50 international tourism researchers, Perry's teaching interests are in the area of marketing.
VASHTI STIVAL INTERNSHIP CO-ORDINATOR / LECTURER BHosp Mgmt Vashti completed her degree at the University of Western Sydney. She has 10 years hospitality industry experience gained within rooms division and food and beverage areas of Starwood Hotels and Resorts, and special event management at Telstra Stadium. Vashti works closely with key industry personnel, co-ordinating the Internship industry experience program for The Hotel School Sydney.
IAN BAILEY LECTURER Ian has evolved more than 30 years of wine, beer and spirit industry experience into an educational role to ‘return the values of a rewarding career’. In November 2002, Ian, with co-author Ian Powrie, launched ‘A Top Drop; everything you need to know about buying Australian wine’, written for the enthusiastic novice wanting to know about wine and buying for value.
JULIE LUIKER LECTURER BEd Julie has worked as an interpreter and PR consultant in the tourism industry. She has had many years experience at The Hotel School Sydney and currently teaches in the first year program as well as Japanese language and culture.
PERRY NECKERAUER CONSULTING LECTURER Associate Diploma in Adult Education Perry has vast experience as an ambulance officer which enables him to provide senior first aid qualifications to all our students. Perry is an author of the Australian design award-winning Emergency Handbook.
LECTURER PROFILES 19
PROFESSOR NEIL LEIPER VISITING LECTURER BCom, MGenStud, GradDipEd, PhD Neil currently serves as an editor on the boards of 6 research journals and as visiting Professor in a number of universities in Europe and Asia. His book, Tourism Management, was a finalist in New York for the ‘1995 Global Business Book Award’; a 2nd edition was published in 2003.
ERIC CLUBB LECTURER MCom, MComLaw, BEC, Grad Cert TEHE, CPA, FTIA Eric is currently undertaking a PhD in the research area of Taxation Law and the Accounting Profession. He is also a part time lecturer at a number of Universities in Sydney and is in professional practice. Eric provides core lecturing and other academic services for the final year of the Bachelor Degree Program offered by The Hotel School Sydney in the areas of Business Finance, Commercial and Business Law and Industrial Relations.
MAXINE HAWKER MARKETING & COMMUNICATIONS MANAGER / LECTURER BBusTourism Maxine has over 20 years of industry experience ranging from hospitality training to hotels, resorts, visitor information centres and conference and event management. She owned and operated her own successful bed and breakfast locum together with a private consultancy business. For over 5 years she was an active committee member for a number of tourism related associations. Maxine has been teaching at university level since 1997 and her research interests include tourism systems, cooperative and collaborative strategies and strategic management.
JULIE ADAMS LECTURER BSc Julie worked in medical research for several years before going on to establish a career in banking. After studying at The Hotel School Sydney in 1995 and earning a Bronze Medal in Front Office, Julie joined The Observatory Hotel in their conference department. From there she has gained extensive industry experience in event and in the conference management and continues to maintain her industry links.
MARIANNE SAULWICK LEARNING SUPPORT CO-ORDINATOR / LECTURER BA, MA (Linguistics) Marianne has extensive restaurant, catering and event experience as an owner/operator. Marianne is responsible for Learning Assistance, and teaches in several areas including Research Methods, HRM and Entrepreneurship.
LAURENCE LUXFORD LECTURER BEd Laurence joined The Hotel School Sydney having 12 years experience in operational and management roles within the rooms division area in Ritz Carlton, Millennium and InterContinental Hotels. Topics include effective communication skills, sales and marketing and training in the workplace and now lectures in rooms division.
NICOLA FIRTH LECTURER BBus HMngmt Nicola has rejoined The Hotel School Sydney after graduating with BBus in Hotel Management in 2006. Nicola has worked with Mirvac, Marriott and Hilton Hotels in various roles within rooms division. She also liaises with key industry personnel in promoting and developing the industry placement program for students undertaking Bachelor of Business in Hotel Management.
JOSEPHINE DAVEY LECTURER B.Ed, Certificate IV in Workplace Training and Assessment Having completed her B Ed at Trinity College Dublin, Jo moved to London to discover her passion for Hospitality industry. Jo has 14 years experience in the industry and has held a wide range of positions in the Food & Beverage area in various restaurants in Sydney, London and Spain. In the past 4 years Jo has moved into the area of Hospitality education holding the positions of Food & Beverage lecturer and program director with responsibilities for first year curriculum and vocational programs.
20 SOUTHERN CROSS UNIVERSITY
southern cross university Established in 1989, The School of Tourism and
Southern Cross University (SCU) is an Australian government university recognised by governments and professional bodies throughout the world. It is an innovative entrepreneurial university with an unequivocal commitment to excellence in teaching, research, scholarship and the forging of entrepreneurial industry partnerships. With a tradition of learning spanning over 30 years the University currently has over 14,000 students.
Hospitality Management (STHM) has close to 1000 students enrolled in undergraduate and postgraduate courses. It is internationally recognised for excellence in tourism and hospitality education and research. STHM operates on four SCU campuses in Australia including Lismore, Coffs Harbour, Tweed/Gold Coast and The Hotel School Sydney - adjacent to InterContinental Sydney. STHM attracts staff of the highest calibre from around the world who contribute to its thriving research program. Staff members have published extensively in academic literature and are consultants for the private and public sector throughout Australia and Asia Pacific. The school is also a core partner in the Cooperative Research Centre for Sustainable Tourism, a $60 million research enterprise and hosts the Centre for Regional Tourism Research. SCU has won numerous state tourism awards including the 1997, 1998, 1999, 2002 and 2003 Tourism New South Wales Award for Business Excellence. In 1999, Southern Cross University was the first university to win the prestigious Australian Tourism Award for Industry Education and Training and won the Australian Tourism Award again in 2004.
Professor Paul Clark
The Hon. John Dowd AO, QC
Vice Chancellor Bsc (Hons) (Exe), PHD (Exe) DipEd (Monash)
Chancellor Chair of Council Southern Cross University
SOUTHERN CROSS UNIVERSITY 21
Leigh Shepheard Graduate Front Office Manager Park Hyatt Melbourne
at The Hotel School Sydney “ Studying developed my knowledge of all the detailed aspects of hotel operations as well as being invaluable to progressing my career. I now have a broader understanding of what is expected of me as a manager and perform at
“
a much higher level than before my study.
22 GRADUATE CAREERS
your success is our success
Patrick McCartney
Teaneale Rochat
Leigh Shepheard
Scott Murray
Operations Manager
Event Services Executive
Front Office Manager
Resident Manager
Sodexho Total Support Services
Hayman Great Barrier Reef
Park Hyatt Melbourne
One and Only Royal Mirage Dubai
Sarah-Jane Michaelis
Peter Rugg
Natalie Melilli
Ian Pirodon
Group Reservations Coordinator
Corporate Management Trainee
Sales Executive
Food and Beverage Manager
Sofitel Wentworth Sydney
Hilton Hotel Dubai UAE
Mirvac Hotels & Resorts Sydney
Crowne Plaza Darling Harbour
Denise Robinson-Renee
Kathryn Maclean
Kitty Lai
Kate Carulli
Consultant
Crowne Meetings Director
Proprietor
Conference Sales Executive
HVS International
Crowne Plaza Norwest
CafĂŠ Scrumptious
The Hilton London
Philipp Frickhinger
Alana Clark
Andrew Lee
Fiona Harrison
Manager
PR Consultant
Marketing Executive
Sales Manager
Kanary Bay Rayong Hotel Thailand
Impressions Marketing Sydney
Economy Hotels Accor Australia
Hyatt Hotels
For more graduate success stories please visit www.hotelschool.scu.edu.au
GRADUATE CAREERS 23
Matthew Busch
Andrew Turner
Fazal Mahbob
Michael Solomons
Director Pricing Strategy
General Manager
Master Brand Controller
Chief Executive Officer & Secretary
InterContinental Hotels Group USA
Ritz-Carlton Sharm El Sheikh Egypt
Malaysia Airlines Malaysia
The Queen's Club Limited
Tahnee Adamthwaite
Amanda Chan
Margaret Diasinos
Michelle Armour
Guest Relations
2005 Winner - Hotel Operations
Event Management Executive
Business Development Manager
InterContinental Sydney
Tactics and Strategy Award
Marriot Circular Quay
Whitsundays Tourism
Simon Mathews
Robert McKenna
Eloise Howell
Ashley Hunt
Concierge
General Manager
Reservations Sales Agent
Deputy Hotel Manager
The Observatory Hotel Sydney
Mirvac Hotel
Crowne Plaza Norwest
Establishment Hotel Sydney
Alexandra Doyle
Sophie Harrison
Ravi Ramswarup
Sophie Cottom
Assistant Manager Front Office
Sales Coordinator
Executive Assistant Manager
Senior Consultant
Park Hyatt Sydney
Sebel Pier One Sydney
Novotel Canberra
Atrium Hospitality Solutions
24 APPLICATION INFORMATION
application information All applicants for The Hotel School Sydney are selected on
Late applications after UAC closing dates may still be
their individual merit. An interview is arranged in person
accepted, however places are limited - contact The Hotel
at the school or with one of the school’s approved
School Sydney administration directly on 02 9240 1280.
representatives or via telephone. After reading the details below all applicants must submit an application using the ‘Interview Application Form’ included in this brochure together with: 1
A copy of your resume using the template provided on The Hotel School Sydney website www.hotelschool.scu.edu.au
2
Certified copies of recent school reports and academic transcripts
3
A recent hard copy passport size photo
4
Certified copies of IELTS or equivalent results (International students only)
5
Certified copy of your passport (International students only)
AUSTRALIA & NEW ZEALAND APPLICATIONS You may apply to The Hotel School Sydney directly at anytime through the Direct Admissions Scheme [DAS] and/or through the University Admission Centre [UAC] guide available in August each year. However, you must have completed Year 12 or an educational qualification deemed to be at least equivalent. When applying through UAC/QTAC for the Bachelor of Business in Hotel Management, The Hotel School Sydney should be listed amongst your preferences. In addition you must also submit an ‘Interview Application Form’ (found at the rear of this brochure) and forward directly to The Hotel School Sydney. Whilst the final tertiary score is used as an indicator of ability to undertake studies at a tertiary level, selection to The Hotel School Sydney is also based upon your performance at interview. Interviews are conducted throughout the year but primarily during October and November each year.
INTERNATIONAL APPLICATIONS You may apply directly at any time to The Hotel School Sydney. However to be considered for admission into the Bachelor of Business in Hotel Management you must have completed an educational qualification deemed to be at least equivalent to completion of Year 12 in Australia and have met The Hotel School Sydney’s language requirements listed below.
Overall
IELTS
TOEFL
TOEFL
(Academic)
(Computer) (Paper)
6.0*
213
550
*with no band less than 5.5
For further information please refer to the ‘English Proficiency Table’ found on The Hotel School Sydney website at www.hotelschool.scu.edu.au
ADVANCED STANDING / ACADEMIC CREDIT/ RECOGNITION OF PRIOR LEARNING Southern Cross University policy allows for the granting of advanced standing for previous post-secondary study, relevant professional experience or demonstrable expertise. To apply you should complete and return the ‘Advanced Standing Application’ located on The Hotel School Sydney website and submit with your application.
APPLICATION INFORMATION 25
FEE-HELP FEE-HELP is a loan scheme that assists eligible students with their tuition fees. Eligible students include Australian citizens; holders of a permanent humanitarian visa who will be resident in Australia for the duration of the course; or the holder of a permanent visa who is undertaking bridging study for overseas-trained professionals and will be resident in Australia for the duration of the course. For further information please refer to the following website www.goingtouni.gov.au
ABSTUDY / AUSTUDY / YOUTH ALLOWANCE ABSTUDY provides assistance for Australian Aboriginal and Torres Strait Islander students. Benefits for students include the payment of an incidentals allowance to assist with text book and equipment costs. AUSTUDY Payment is an income support payment available to qualifying students aged 25 years or older. It provides income tested assistance to full-time students who are Australian citizens. Youth Allowance is a similar support payment paid to eligible 16 to 24 year olds undertaking full-time study. For application forms and further information please refer to your nearest Centrelink office or the Centrelink website www.centrelink.gov.au
UNIFORM POLICY Year 1 students are required to wear a uniform. This uniform will need to be purchased prior to commencement of the course. You will receive information concerning the preferred supplier with your Letter of Offer (budget approx $300). Year 2 and 3 Students must attend in business attire.
ACCOMMODATION There are a number of accommodation options available. These can be viewed at: www.hotelschool.scu.edu.au LIBRARY AND STUDY MATERIALS Students of The Hotel School Sydney have electronic access to Southern Cross University’s extensive library and are entitled to reciprocal borrowing rights with most Sydney Universities. Students are provided with extensive ‘Books of Readings’ for most subjects, and should budget $400 per year for prescribed texts. ALUMNI On graduation from The Hotel School Sydney, students automatically become a member of The Hotel School Sydney Chapter of Southern Cross University Alumni program. It now boasts over 30,000 members in many different fields of work, throughout Australia and the world. As a graduate, students remain an important part of The Hotel School Sydney and University community. For further information visit www.scu.edu.au/alumni
INTERVIEW APPLICATION FORM 27
interview application form All applicants are selected based on their individual merit. In most instances an interview is arranged, in person at The Hotel School Sydney , via one of our approved representatives or by telephone. First name
Surname
Date of birth
Male
Female
Address Postcode Phone (home)
Mobile
Email Applying for
Diploma in Hotel Management Associate Degree in Hotel Management Bachelor of Business in Hotel Management
Commencement year 2
0
Commencement semester
Semester 1
Semester 2
International students only If applying through an agent please provide details Agency name
Consultants name
APPLICATION CHECKLIST
Full resume. Please use template at www. hotelschool.scu.edu.au Include all paid and unpaid employment Certified copies of recent school reports and/or academic transcripts A recent hard copy passport size photo
please detach along dotted line
Additional items required for International students If English is not your first language you must provide results of your IELTs test (English Language) A score of 6.0 (academic) with no band less than 5.5 must be achieved TOEFL results Certified copy of passport Please send the above information along with this application to The Registrar, The Hotel School Sydney, 117 Macquarie Street Sydney NSW 2000 Australia Phone 61 2 9240 1280 Fax 61 2 9240 1338 email hotel@scu.edu.au
AWARDS 29
awards The Hotel School Sydney 2007
Accredited by EUHOFA International - The International Association of Hotel Schools
2006
Accredited by The International Centre of Excellence in Tourism and Hospitality Education, an Australian Government Initiative
2006 finalist
NSW Awards for Excellence in Tourism
2005/2006
Assessed to meet the Standards of The International Centre of Excellence in Tourism & Hospitality Education - an Australian Government Initiative
2004 winner
Best Training Initiative, Australian Hotels Association National Awards for Excellence
2004 winner
Best Training Initiative, Australian Hotels Association NSW Awards for Excellence
2003 winner
Best Training Initiative NSW Australian Hotels Association
2003 winner
Best Rooms Division Employee NSW Australian Hotels Association
2001 winner
NSW Tourism Awards for Business Excellence for Industry Training Private Sector
1999 winner
NSW Awards of the Decade in Tourism Excellence for Industry Training Private Sector
1999 winner
NSW Awards of the Decade in Tourism Excellence for Luxury Accommodation
Southern Cross University 2004 winner
Australian Tourism Award for Industry Education
2003 winner
Australian Tourism Award for Industry Education
2003 winner
NSW for Excellence in Tourism Industry Education
1999 winner
Australian Tourism Award for Industry Education
1999 winner
NSW Awards for Excellence in Tourism for Industry Education
1998 winner
NSW Awards for Excellence in Tourism for Industry Education
1997 winner
NSW Awards for Excellence in Tourism for Industry Education
1996 finalist
NSW Awards for Excellence in Tourism for Industry Education (finalists in ‘93, ‘94, ‘95)
1996 award
Adopt-A-Student Programme at the NSW Awards for Excellence in Tourism for Industry Education
1992 award
NSW Awards for Excellence in Tourism for Industry Education
117 Macquarie Street Sydney NSW Australia 2000
SYDNEY
within australia
Phone 02 9240 1280
Fax 02 9240 1338
outside australia
Phone 61 2 9240 1280
Fax 61 2 9240 1338
e-mail hotel@scu.edu.au www.hotelschool.scu.edu.au Provider Number 01241G CRICOS Course Code 024239A