More hands-on experience than any other firm ◦ ◦ ◦
Consultants with over 700 years of franchise experience 98 out of the top 200 franchise companies Offices in Chicago, Dallas, Los Angeles, Boca Raton, Miami-Fort Lauderdale, Atlanta, Toronto, Dubai, UAE & Riyadh
More “senior level” experience ◦ ◦
Hands-on experience at start-up and established franchisors Former CEOs, CFOs, EVPs of more than 50 different franchise companies
The ability to bring more resources ◦ ◦
Faster completion Ability to provide assistance in several areas simultaneously
Breadth across four functional areas ◦ ◦ ◦ ◦
Adia (now Adecco), Armstrong Tile, Auntie Anne’s, Dunkin Donuts, LINE-X, Pearle Vision, McDonald’s, PIP Printing, Schlotzsky’s, Snap-on Tools, Snelling & Snelling, and other national brands
Strategic planning Quality control Marketing Organizational development
Franchise experience in 50+ countries Three years in a row voted the #1 Franchise Consulting Firm in North America in an independent survey of over 750 franchisors Numerous awards and publications
© 2013-2022 iFranchise Group. All Rights Reserved.
2
The iFranchise Group provides a fully integrated approach to the development and refinement of franchise businesses… Franchise Strategy Development
Quality Control, Documentation & Training
Franchise Marketing Assistance
Franchise Implementation Services
•
Franchise Feasibility
•
Operations Manuals
•
Franchise Marketing Plans
•
Franchise Sales Training
•
Competitive Benchmarking
•
Systems and Forms
•
•
•
Franchise Structure
•
Quality Control Procedures
Primary Research on Targeted Franchisee Candidates
Implementation Consulting and Coaching
•
Franchise Brochures and other print collateral materials
•
Franchise Sales Outsourcing
•
PR, SEO, PPC, & Social Media
•
Territory Analysis and Determination
•
Coordination with outside counsel on the development of legal documents
•
Strategic Implementation Plans
•
Financial analysis and fee optimization
•
Business Plans for Capital Formation
•
Training Programs and Training Aids
•
Training Videos and other Intranet training applications
•
Franchise Promotional Videos
•
Company Audits and Best Practices Benchmarking
•
Operational audits and best practices
•
Franchise Ad Design
•
Due Diligence
•
Learning Management Systems
•
•
Website development
Expert Witness and Litigation Support
•
Website optimization
•
•
Franchise sales and marketing audits
Franchisee Council Development
•
Compliance Audits
•
International Expansion
Fully-Coordinated Approach Across Disciplines © iFranchise Group. All rights reserved.
3
But the vast majority of our services are directly applicable to nonfranchised channels of distribution… Quality Control, Documentation & Training
Strategy Development
Marketing Assistance
Implementation Services
•
Feasibility Studies
•
Operations Manuals
•
Channel Partner Marketing Plans
•
Biz Op Sales Training
•
Competitive Benchmarking
•
Systems and Forms
•
•
•
Financial Structure
•
Quality Control Procedures
Primary Research on Targeted Channel Partner Candidates
Implementation Consulting and Coaching
•
Business Op Brochures and other print collateral materials
•
Biz Op Sales Outsourcing
•
PR, SEO, PPC, & Social Media
•
Territory Analysis and Determination
•
Coordination with outside counsel on the development of legal documents
•
•
•
Strategic Implementation Plans Financial analysis and fee optimization Business Plans for Capital Formation
•
Training Programs and Training Aids
•
Training Videos and other Intranet training applications
•
Business Op Promotional Videos
•
Company Audits and Best Practices Benchmarking
•
Operational audits and best practices
•
Business Op Ad Design
•
Due Diligence
•
Learning Management Systems
•
•
Website development
Expert Witness and Litigation Support
•
Website optimization
•
Dealer Council Development
•
Business Op sales and marketing audits
•
Compliance Audits
•
International Expansion
Fully-Coordinated Approach Across Disciplines © iFranchise Group. All rights reserved.
4
FTC rule 436 cites three elements that legally define a franchise: ◦ The use of a common trademark ◦ The provision of assistance to (or exercise of control over) the franchisee ◦ The collection of fees, royalties, mark-ups or other monies from the franchisees
If you have all three elements, you are a franchise, regardless of what you call it
Some state definitions vary, but are similar
Do not have to use the “f-word”
© 2013-2022 iFranchise Group. All Rights Reserved.
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6
Franchisee typically pays ◦ Franchise fee average about $25,000 - $35,000 ◦ Royalty range between 4% - 10% ◦ Advertising range between 1% and 2% ◦ Franchisor will often sell product to the franchisee ◦ Franchisee makes the entire investment in operations
Franchisor typically provides ◦ Initial training ◦ Operations manual and systems ◦ Ongoing supervision and support ◦ Other support services ◦ Trademark & Trademark Maintenance
© 2013-2022 iFranchise Group. All Rights Reserved.
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7
Leverage Capital
Speed of Growth
Motivated management
Reduced risk
Few operational concerns
Higher quality
Organizational leverage
◦ Franchise unit will usually generate less profit than a profitable unit ◦ But far more profit than an unprofitable company-owned operation
© 2013-2022 iFranchise Group. All Rights Reserved.
Must “share profits”
Less Control Good relations with franchisees take work MYTH: Litigation
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9
Liability Type Franchise Contract Liability
Well-Executed Franchising
Company-Owned Growth
X
Employment Liability
X
Property Lease Liability
X
Equipment Lease Liability
X
Workers Comp Liability
X
Slip and Fall Liability
X
Vicarious Liability Can require third party to insure you against liability Can insure against internally
Usually not*
You always have liability for your agents
Yes – franchisee
No
Yes
Yes
* Not responsible for acts of an independent contractor (franchisee) relative to third parties. Exceptions are when a) you create an agency and/or b) if you are negligent.
© 2013-2022 iFranchise Group. All Rights Reserved.
10
What are your goals? BE SPECIFIC! ◦ Certain levels of profits ◦ Sell company for a specific amount
What is your risk tolerance? ◦ How much are you willing to invest and re-invest? ◦ What other resources do you have to bring to bear?
Conduct Cash Flow Analysis to See if You Can Reach Your Goals ◦ Example: Goal = Sell company for $10 million at the end of five years Two units in operation Total Equity Investment in New Operation = $150,000 Total available capital = $200,000 Existing Free Cash Flow for Reinvestment = $100,000/year Units Break Even in First Year After that, Free Cash Flow from New Units = $50,000/year/each
© 2013-2022 iFranchise Group. All Rights Reserved.
11 11
Year 1 Starting Capital
Year 2
Year 3
Year 4
Year 5
$250,000
$200,000
$200,000
$250,000
$300,000
1
1
1
1
2
($150,000)
($150,000)
($150,000)
($150,000)
($300,000)
0
$50,000
$100,000
$150,000
$200,000
$100,000
$100,000
$100,000
$100,000
$100,000
3
4
5
6
8
Cash Flow
$100,000
$150,000
$200,000
$250,000
$350,000
Value @ 7x CF
$700,000
$1,050,000
$1,400,000
$1,750,000
$2,450,000
Terminal Value
$450,000 in free cash flow by Year Six = $3,150,000 valuation ONLY IF NO INCREMENTAL OVERHEAD IS NEEDED TO SUPPORT
# Opened Capital invested New Cash Flow Existing Cash Flow Units – EOY
12
This Example ◦ Would need to open 27 company units ◦ That would take about 12 years of reinvesting everything ◦ Total Investment = $4 million over that time frame
Cannot get there from here
Alternatives: ◦ Change Goal ◦ Change Time Frame ◦ Change Assumptions (structure, capital devoted, leverage, etc.) ◦ Raise equity to grow faster
If you are raising equity, factor in dilution ◦ If you will give up 50% of the company, you need to grow twice as big ◦ Run the numbers again
© 2013-2022 iFranchise Group. All Rights Reserved.
13 13
Year 1 Starting Capital # Opened Capital invested New Cash Flow Existing Cash Flow Units – EOY Cash Flow Terminal Value
Year 2
Year 3
Year 4
Year 5
$3,250,000
$1,100,000
$850,000
$1,250,000
$1,500,000
15
7
5
8
10
($2,250,000)
($1,050,000)
($750,000)
($1,200,000)
($1,500,000)
0
$750,000
$1,100,000
$1,350,000
$1,750,000
$100,000
$100,000
$100,000
$100,000
$100,000
17
24
29
37
47
$100,000
$850,000
$1,200,000
$1,450,000
$1,850,000
$2,750,000 in free cash flow by Year Six = $19,250,000 valuation. Divide by two to account for 50% ownership = $9.6 million selling price. AGAIN, ONLY IF NO INCREMENTAL OVERHEAD IS NEEDED TO SUPPORT 14
With an influx of a little over $3 million ◦ Can jump-start growth and leverage off of that growth ◦ Will need to get to about 50 – 54 units ◦ Total investment $7.5 - $8 million ◦ But you are using investor money
Problem: Realistic valuations ◦ Valuing the existing business – (4X – 7X EBITDA) ◦ Year One Business Value = $700,000 ◦ Business Value after Equity = $3.7 million ◦ Sophisticated investor would want 81% ($3M/$3.7M) ◦ Would need to find an investor who would invest $3M for 50% ◦ Might try numbers again at $5 million and a 20% stake??? ◦ At some point, just not realistic
Capital availability even with realistic valuations ◦ Limited in today’s marketplace ◦ Control an issue
© 2013-2022 iFranchise Group. All Rights Reserved.
15 15
Goal
Sell for $10M in 5 Years
Average Selling
6.7 times EBIT
Year Five Earnings
$10M/6.7 or about $1.3M
Average Royalties
$30,000 per franchise
Average Net Royalties
$10,000 per franchise
Need to sell
$1.3M/$10,000 = 130 Franchises
© 2013-2022 iFranchise Group. All Rights Reserved.
17 17
Sales
50
30 25 10 Year © 2013-2022 iFranchise Group. All Rights Reserved.
1
15
2
3
4
5 18
Hire Franchise Salespeople 50
Sales
30 25 10 Year © 2013-2022 iFranchise Group. All Rights Reserved.
1
15
2
3
4
5 19
Hire Field Reps
Sales
50
30 25 10 Year © 2013-2022 iFranchise Group. All Rights Reserved.
1
15
2
3
4
5 20
Hire Support Staff
Sales
50
30 25 10 Year © 2013-2022 iFranchise Group. All Rights Reserved.
1
15
2
3
4
5 21
Sales
50
Personnel Marketing Office Space Brochures
10 Year © 2013-2022 iFranchise Group. All Rights Reserved.
1
30
25
Cost to get into franchising can range from $50,000 to $200,000+
15
2
3
4
5 22
Name Fee
Name =
Franchise
System
Fee
=
Trademark License
System Distributor
Name Fee System © 2013-2022 iFranchise Group. All Rights Reserved.
Name =
Business Opportunity or License
Fee System
Dealership
=
Agency Sales Rep Joint Venture
24
Name Fee System
Franchise
+ Joint Venture
Equity
© 2013-2022 iFranchise Group. All Rights Reserved.
Name
Trademark License
Product
+
System
Distributor/ Dealer
25
Name Fee
= Trademark
License
Advantages
Disadvantages
Less Regulation - Still a Franchise in NY
•Lower fees •Do you have strong name? •No control over brand
Often, this alternative is eliminated because the company does not have adequate brand strength, and, even if they did, they would risk losing their trademark if they did not exercise control. Moreover, it is important to note that the “control” element of the franchise definition is very easy to trigger. © 2013-2022 iFranchise Group. All Rights Reserved.
26
Fee System
Business = Opportunity or License
Advantages
Disadvantages
•Less Regulation? - More at the state level
•Lower fees •Do you have strong name? •No control •Create competition •Poor image
This can be a viable option for some, but the loss of the branding element is an issue that should be carefully considered. For example, what would happen to your licensed channel if a branded channel were to be introduced by your competitors? Will you have national accounts? Or a desire to create consumer brand loyalty?
© 2013-2022 iFranchise Group. All Rights Reserved.
27
Name System
Dealership or = Distributorship
Advantages
Disadvantages
•Less Regulation •Easier to sell
•ABSOLUTELY NO FEES •Support provided for “free” •Must have product to sell •No revenues from service •Products can be “stepchild” •Dealer defections to: - better products - cheaper alternatives
Dedicated dealerships can have many of the same advantages as franchising. The biggest disadvantages are the need to pay for services out of the wholesale margins. CAUTION: Can create an inadvertent franchise after the fact, as happened with Mitsubishi v. To-Am. © 2013-2022 iFranchise Group. All Rights Reserved.
28
Name System
Agency or = Sales Rep
Advantages •Less Regulation •Easier to sell
Disadvantages •ABSOLUTELY NO FEES •Support provided for “free” •Must have product /service •Turnover is high •Increased training costs
A “top-down” flow of revenues will avoid franchise laws. Again, be aware of the creation of an inadvertent franchise.
© 2013-2022 iFranchise Group. All Rights Reserved.
29
Name System
=
Joint Venture
• • • •
General Partnerships Limited Partnerships Corporations L.L.C.s
Advantages
Disadvantages
•Less Regulation •Easier to sell •May make more $
•ABSOLUTELY NO FEES •Negotiated each agreement •Marriage vs. Parent •Majority end in “Divorce” •Fiduciary Duty •Accounting difficulties •Underreporting •No profit = no distributions •Exit barriers •Liability •LOSS
On a one-off basis, this can be reasonable means of expansion, but is perhaps the worst vehicle when more aggressive growth is planned. © 2013-2022 iFranchise Group. All Rights Reserved.
30
Franchise & Business Opportunity Legislation within the U.S. ND
WA
MN SD
ME
WI
NE
IL
UT
NY
MI
IA
IN
NH
OH KY
CA
RI
VA
CT MD
NC
OK SC TX
LA
GA Legend:
FL Alaska
States having no franchise or business opportunity laws States having franchise registration laws only States having business opportunity laws
Hawaii
© 2013-2022 iFranchise Group. All Rights Reserved.
States having both franchise registration and business opportunity laws
31
TM License Business Opportunity
Dealer / Distributor
Sales Rep / Agent Joint Venture
© 2013-2022 iFranchise Group. All Rights Reserved.
NY Franchise Law
Securities Laws
Sales Rep. Laws
Fair Dealership Laws
Relationship Laws
Business Opp. Laws
Franchise Laws Franchise
Federal & 26 States
New York Only
26 States State / Industry Specific
35 States
State and Federal
32
Fractional Franchises (Two years and 20%)
Large Investment (Over $1M excluding R/E)
Sophisticated Franchisee (Five Yrs. + $5M Net Worth)
Minimal Payment (pays/commits less than $500/first 6 mos.)
Leased Departments
Single Trademark License Exclusion
Fall under other regulations (PMPA)
Officers and directors of the franchisee (very specific def.)
CAUTION: The FTC Exemptions are NOT honored by all states ◦ Patchwork Quilt ◦ Need an attorney to decipher
© 2013-2022 iFranchise Group. All Rights Reserved.
33 33
The decision should be goal driven ◦ Distance ◦ Speed ◦ Obstacles ◦ Risk tolerance
Don’t have to choose only one vehicle
Don’t decide to franchise (or whatever) ◦ Instead, decide: Do I want to build a third party distribution channel? Do I want that channel to be branded? If it is branded, do I want to control quality? How do I want to be paid?
The law (or your lawyer) should never dictate your good business decisions
© 2013-2022 iFranchise Group. All Rights Reserved.
35 35
Perfecting the business
◦ If you think you have perfected your business, SELL IT! ◦ McDonald’s in 1955
Quick vs. Slick
◦ More unique, the sooner you should expand Risk: Someone with a camera and a notepad First mover advantage Who was the first . . . ?
◦ If you are going head to head with more established competition and your business model is not highly differentiated – be sure to refine first
What is right for YOU? ◦ What are your goals?
◦ What are your constraints?
◦ What is happening in the market? ◦ Do you have something unique? © 2013-2022 iFranchise Group. All Rights Reserved.
36 36
Determine if your business is, in fact, franchisable (or if it can be expanded through any third party distribution) Determine if third-party distribution channels are the best means of expanding your business Gain an understanding of what is involved in franchising, licensing, etc. Understand various cost options (and combinations of options) and how they can be adjusted to meet your growth goals Please consider our Analysts to be resources to you
© 2013-2022 iFranchise Group. All Rights Reserved.
37 37
If you would like a free copy of my book “Franchise Your Business” or a 90-minute educational video on the process of franchising, please email us at info@ifranchisegroup.com and mention that you received the offer here.
www.ifranchisegroup.com 708-957-2300 38