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Adapting to a Different World

Adapting to a Different World

By Deb Starnes, Development Director

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In March our world changed. A virus unlike any other began sweeping through the country. Suddenly, businesses were closed, our friends and families were on computer, phone, and tablet screens, toilet paper and hand sanitizer were gone from the shelves, and we were asked to stay home for our own health and safety and the health of others.

Businesses adapted in various ways and so did IHCRC. Our first response was to ensure the safety of our patients and our staff. Based on CDC guidance we cancelled regular appointments and meetings, opened for acute care only, enhanced our sanitation and cleaning, put on masks, and began screening everyone as they entered our building. As more was learned about the virus, we listened and changed things accordingly.

It soon became clear that the virus would not disappear in a month or two. I think we all knew it was time to think outside the box. And so we did.

Thanks to the work of Tanya Cain, Chief Operating Officer and Jason Menting, Director of Behavioral Health along with our IT department, telehealth was quickly up and running in behavioral health with medical following close behind. The pharmacy switched to drive-thru only, using prescription runners to keep the flow of traffic moving. From tents to “trash bag” rain coats to delivering prescriptions, IHCRC staff members worked tirelessly to fill everyone’s prescription needs.

Before we knew it, camp was cancelled, powwow was cancelled and run club could no longer meet. Again, out of the box thinking always wins! Exercise videos, virtual runs, and the group’s private Facebook page have helped keep the run club moving and in touch. Our youth program staff are producing new videos, new online classes, and other fun things for the youth. Planning for the first VIRTUAL Native American Youth Summit is under way. Zoom meetings replaced in person meetings. All staff meetings began happening via email. “Life on the Beat,” our health and wellness open Facebook group, became more active sharing recipes, exercise videos, health info, and other tips on staying healthy during the pandemic. 4 IHCRC FALL 2020

At the time of writing, the clinic is open for appointments again. We are still monitoring everyone who comes in the door. In person meetings are still cancelled and masks are required inside the building. We do not know what the future holds but we will keep adapting as it changes.

While the past 3 months have been hard, we have learned a great deal about ourselves and our world. 1. 2. 3.

We missed the daily interaction with patients.

It’s amazing what can be accomplished when you work together.

Masks are a part of daily life. Find one that feels good or one that makes you smile.

Virtual meetings, social time, and education work well but do not compare to seeing people in person. Still, it is good to see people’s faces and to know they are well.

We have learned to keep each other hopeful and strong as we all struggle with this pandemic. Together we will get through this.

Sometimes changes made in the midst of a crisis are changes that work well all the time.

Humor helps to overcome many things including fear and loneliness.

People need human contact even if it is virtual. Check on your family and friends often during this time.

We can ALL adapt if we choose. Truly the only constant in the world is change. 10. Our patients are THE BEST. We appreciate the adjustments our patients have made through all of this. 11. Our donors and sponsors are INCREDIBLE. We so appreciate their continuing support during this time. 12. Finally, our staff members are AMAZING in so many ways.

Stay safe. Stay well. Stay Hopeful!

Together, we are Oklahoma.

We embrace our state’s diverse communities and support health and wellness for all Oklahomans.

bcbsok.com

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