IIABL FALL CONFERENCE ROAD SHOW

T T O O

FallFall ConferenceConference RoadRoad TripTrip

Shreveport

Baton Rouge

IIABL IS TAKING A ROAD TRIP THIS FALL TO SEE YOU!

R e g i s t e r f o r 1 o f 2 o p p o r t u n i t i e s f o r 6 h o u r s o f c o n t i n u i n g e d u c a t i o n & n e t w o r k i n g i n a t o w n n e a r y o u ! October 28, 2021 - Shreveport November 9, 2021 - Baton Rouge

Join IIABL this fall, in person, at one of two locations for our Fall Conference Road Trip Series. We will have 6 hours of approved, quality continuing education at each location and much anticipated networking so we can catch up with old friends and make new ones.

We have had a trying 18 months and we feel it is more important than ever to come together in-person to socialize with quality education and networking.

TOPICS & SPEAKERS:

Flood Program Overview

Selective Insurance, IIABL's endorsed flood insurance company, will provide a 3 hour Flood Program presentation that will meet your LDI requirement. Find out the latest with the NFIP and Risk Rating 2.0 during this informative presentation.

This presentation will cover:

1.

2. 3. 4. 5. 6. 7. 8. A brief introduction of the Flood Insurance Program Flood maps & zone determinations Policies & products General & miscellaneous rules Elements of rating Claims handling process Summary of coverage Agent resources

Using Technology to Provide the Best Customer Experience

Running and agency is hard. Being an agent is hard. Join technology guru, Matt Banaszynski, and learn how to make your job easier and your customers happier suing the latest insurance agency technology.

This presentation will cover: 1. The customers Path to Purchase: customer expectations in the age of technology 2.Understanding the impact of technology in the insurance industry 3.Agency Operational Evaluation 4.Discussing & mapping your agency's workflows and customer experience/journey 5.Identifying and adapting your customer value proposition 6.How to enhance your workflows to provide the best possible customer experience.

NETWORKING:

Each location with include serval opportunities for networking with other agents and company members. We will have an exhibit hall at each location with company representatives showcasing their products and services. The luncheon will be held in the exhibit hall so you can enjoy a good meal and conversation before the afternoon presentations. Following the last presentation, there will be a cocktail reception at the hotel for casual conversation and networking before heading home.

ROAD SHOW UPDATE:

We would be remiss not to mention that we were planning to host one of the events in New Orleans. Due to the devastation in Southeast Louisiana caused by Hurricane Idea, IIABL made the difficult decision to cancel the New Orleans Fall Conference and postpone Baton Rouge until November 9. Our thoughts and prayers are with all of our member agencies, employees, and families in the affected areas. IIABL is here to help your agency after Hurricane Ida. Please let us know how we can help!