HR Bulletin Volume 134

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IIM ROHTAK P re s e n ts humane.r@iimrohtak.ac.in HUMANE-R CLUB HR BULLETIN VOLUME 134

Countering the merchants of emplocide

One reason CEOs, promoters and shareholders resort so easily to massive downsizings is that they suffer relatively little from these events, which destroy thousands of lives Should we change the balance of pain?

The past few months have seen brutal downsizings in heretofore relatively immune sectors. Far from being essential for survival or even improving financial performance, several of these seem imitative parrot plays Jeffrey Pfeffer, of the Stanford Graduate School of Business, captures it well "Layoffs probably don’t cut costs in fact, there is little empirical evidence that layoffs help improve profitability, and some evidence they actually hurt profitability" 1 As bad as the actual pain caused to thousands of employees and their families, is the tension and demoralization of those who remain 2 Next ,come the ripple effects of other firms following the examples of emplocide set by these generally model employers Reading the open letters from some of these bleeding heart CEOs, with love for their employees oozing out of every 'mea culpa' teardrop, I was reminded of the concluding verse from 'The Ballad of Reading Gaol' about men killing what they love:Some do it with a bitter look, Some with a flattering word,

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HR BULLETIN

Whether such CEO love is delivered by the sword or the stiletto, most employees would prefer not to be its object If there is no succour to be found in love, shall we rely on mercy? We have no less a personage than Portia tell us: The quality of mercy is not strained;It droppeth as the gentle rain from heaven,Upon the place beneath 4 Unfortunately for her and for our faith in human nature, Portia soon realizes (if she didn’t expect it all along) that mercy is strained. So strained that it has to be squeezed out of Shylock by the threat of a far worse catastrophe befalling him if he doesn’t relent. And who are we to argue with Shakespeare’s judgment? Perhaps we too shall spot kindness glimmering behind CEOs’ masks only when there is the threat of greater unkindness being visited on them. In a much earlier piece, I had hinted at this pain-sharing necessity. 5 Do read that column for a fuller perspective on my views on downsizing. This time, however, I’d like to make specific suggestions to make business leaders more wary of declaring war on their workforces. Unless CEOs (as well as other members of the leadership team), shareholders (as well as other investors) and corporate reputations take concomitant hits, the pernicious trend of eliminating people as casually as waste paper will continue What can be done to distribute the pain more equitably?

Progressive painshare

On May 27, 1942, Jan Kubiš threw a bomb that fatally injured, Reinhard Heydrich, one of the planners of the Holocaust and, at that time, acting Governor of the Protectorate of Bohemia and Moravia. Unable to find the attackers initially and in an attempt to placate Hitler’s fury, the Nazis decided that the village of "Lidice [which had no connection to the assassination] was to be destroyed. The men were to be shot on the spot and the women were sent to a concentration camp… The village was to be burned to the ground and its remains levelled so that no trace remained… The Czechs paid a heavy price in blood for the death of the tyrant, with over 5000 victims of Nazi reprisals, …the majority innocent civilians." 6 What shocked and disgusted the world was that most of the people massacred had no responsibility for planning, deciding or carrying out the act that led to the reprisals. Nearly ninety years later, almost every tech company overestimated the demand for its services The more honest (or brazen) CEOs owned responsibility for the miscalculation In an attempt to placate shareholder fury at the capacity that had been added heedlessly, the ones responsible for the blunder decided to decapitate the innocents brought in recently (as well as many older hands for good measure) No one seems particularly shocked that almost every single eliminated employee had no part in

the decisions that brought on the crisis

As repugnant as these parallel cases of vicarious, collective punishment should be to any individual with even a marginally developed sense of fairness, there are also perfectly rational economic reasons for targeting the top rather than the bottom of the pyramid. Depending on the level, each senior defenestration yields savings equivalent to at least tens and, more frequently, hundreds of operating and contractual employees. Thus, it is both just and rational that the leaders that brought the company to such a downsizing pass and those whose continuation costs the company the most, must take the lead in paying the price for it too. The distress can be distributed through the organization in the following ways.

The first suffering share is obvious: separations at all levels, with the proportion of people eliminated being higher at levels taking strategic calls and where reduction will save the most To my thinking, the CXO level immediately below the CEO should lose twice the percentage loss of the operating and contractual employee levels Intermediate level exit percentages can be suitably extrapolated If levels are fuzzy, the same progressive impact can be achieved through a ranking by earnings The CEOs' own continuation would be determined between that person’s conscience and the Board. The major show of solidarity retained employees can be asked to show is through a reduction in their Costs to the Company (CTC) including allowances and all benefits. Only half of this savings should accrue to the company, with the rest going towards a National Unemployment Fund which will be the subject of a future column. Even today, some CEOs and top teams make similar gestures though, if media reports are to be believed, some seem tainted by sleight of hand8. To be a credible show of empathy and of any significant help to the firm’s finances, such cuts should not be much less than 50% at the level…

Read more at:https://www.peoplematters.in/article/employeerelations/countering-the-merchants-of-emplocide-36862

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The rapidly widening skills gap has led to staffing challenges, making it harder for organisations to recruit and retain talent, reveals Wiley’s latest report.

The skills gap is rapidly spreading to more organisations. Among 600 US human resources professionals surveyed by Wiley, 69 percent said their organisation has a skills gap, up from 55 percent in a similar survey in 2021, reveals Wiley’s latest annual Closing the Skills Gap report. Archana Jayaraj, Director APAC Talent and Head of India Operations for Wiley Edge, Wiley’s talent development solution, said that while the data is specific to the US, the skills gap is a global phenomenon, affecting India as well as other regions in the APAC “This report serves as a call to action for companies and individuals to continue to invest in upskilling and reskilling in order to stay competitive in the global economy” Wiley’s research suggests companies are having an increasingly difficult time attracting and retaining workers who have the skills needed to fill their open jobs The report suggests lingering effects of the Great Resignation may exacerbate the skills gap, as more than 40 percent of respondents said it takes more time than before to find suitable job candidates. A nearly equal number said they must offer higher pay and additional benefits to attract and retain workers. And going forward, long-term retention is respondents’top concern (named by 40 percent) related to hiring new talent during the next three years. Those that lack the development initiatives and in-house resources to effectively retrain workers can instead reimburse employees’ tuition costs for training or partner with colleges or technical schools. The proportion of respondents who said more than 5 percent of their workforce used tuition assistance rose from 61 percent in 2021 to 69 percent in 2022. The report also suggests alternate credentials are gaining on the college degree as a way to validate a job candidate’s skills…

Read more at:https://www.peoplematters.in/article/skilling/why-closing-skillsgaps-should-be-a-priority-for-your-organisation-36888

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Why closing skills gaps should be a priority for your organisation

Business leaders prioritise trust, but not in board governance: Deloitte

Ninety-four percent of global board members and executives surveyed said trust is “important” to their organisation’s performance, but they do not consistently prioritise it in their board governance strategies.

A new survey conducted by the Deloitte Global Boardroom Program has shown that while business leaders recognise the importance of trust in their organisations, they do not consistently prioritise it in their board governance strategies The results showed that 94% of the respondents considered trust as “important” for their organisation’s performance, with just 39% categorising their organisations as achieving a high level of trust maturity One of the key findings of the survey is that ESG (environmental, social, and governance) matters are rising as a major driver of trust A total of 61% of the respondents considered ESG as a priority over the next three years The survey also found that while both the CEO and the board are seen as responsible for managing trust in the organisation, boards have more work to do to make trust a prominent feature on the agenda. Only 28% of the respondents said their boards put trust on the agenda twice a year or more, and 10% reported that they do not discuss trust at all as a board.

Michael Bondar, Deloitte Global Enterprise Trust Leader, says, “For businesses, earning and protecting stakeholder trust is fundamental to ongoing viability and success, not just in terms of reputation, but as an important driver of financial performance.” Seah Gek Choo, Boardroom Program Leader, Deloitte Southeast Asia, emphasises the importance of operationalising trust as a business prioritysaying, “Operationalising trust requires leaders to ensure that an organisation’s purpose is fully contextualized

Read more at: https://www.peoplematters.in/article/leadership/businessleaders-prioritise-trust-but-not-in-board-governance-deloitte-36872

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Employees have been at the center of rapid business change in the past few years. Amidst unprecedented workplace evolution, here is your opportunity to share your experiences and your expectations from 2023.

People and technology could possibly be the most important focus areas for employers this year Today, employee experience and employee-centric policies are pivotal in deciding organizational goals This translates into a more comprehensive approach towards employees and creating a culture of growth through effective leadership, upskilling workforce and robust hiring A Gartner report on Top 5 Priorities for HR Leaders in 2023 shows both the rising importance of employee experience and supporting organizational change and growth as critical HR priorities Balancing the urgency of supporting business growth while maintaining a positive employee experience delineates the crossroads of technology, and the future of work HR leaders stand today. A crossroads where old rules of engagement and interaction are fast evolving into newer, more digital forms. And one where organizational agility and employee experience are both central drivers of success. As companies hope to scale newer heights quicker, it's critical that people are at the center of the journey. Building an environment of growth and development and providing holistic well-being initiatives have been major focus areas to ensure people are productive and engaged with their work and company. Remote work today is a crucial part of how people operate, and as a result, companies have grown to address the need for flexibility among employees But questions still remain Are companies doing enough? A disconnect that can only be bridged by listening to what employees think and feel

Read more at:https://www.peoplematters.in/article/hr-technology/will-2023-bethe-year-of-the-employee-a-chance-to-tell-your-story-36865

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Will 2023 be the year of the employee:A chance to tell your story

The curious case of traits vs competencies

Many organisations today are turning to behavioural science research to improve their hiring practices and assess top talent, with a deep interest in trait-based evaluations.

The war of talent is raging and going to stay The Great Resignation, Great Hiring and Quiet Quitting are indicators that organisations need to and continue to put considerable stakes in their talent management programmes

Identifying and placing the right talent in critical roles are certain differentiators of robust talent management systems. At the same time, talent prerogatives have also shifted rapidly over the last few years. Organisations have to understand what defines and drives today’s talent and face the fact that these can change over time based on their experiences and the external marketplace conditions. Given this complexity, how can an organisation identify highpotential talent correctly? This article attempts to address the ongoing debate on competencies vs traits as the more appropriate talent yardstick today’s organisations can benefit from. History of assessments

Historically, talent assessment methodologies focused on work-oriented skills and moved towards aptitude and personality evaluations over time As such, behaviours are now viewed as the most important aspect of understanding what drives us, our actions and ultimately our accomplishments/ failures In the 1980s and thereafter, the Person- Situation debate got widely researched and studied by Seymour Epstein to determine whether human behaviour was intrinsic to a person or was driven by specific situations The person-situation debate has evolved many times now because both sides of the debate have turned out to be right With respect to momentary behaviours, the situation side is right: the typical individual’s behaviour can be highly variable. But when it comes to predicting behavioural trends (e.g., a person’s typical way of acting), the person side of the debate is right: intrinsic personality & traits predict and describe behaviour very well over long periods, and a trait approach…

Read more at: https://www.peoplematters.in/article/technology/amazonsalesforce-morgan-stanley-layoffs-just-the-tip-of-the-iceberg-in-2023-job-losses36563

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