IIM ROHTAK H U M A N E - R CLUB P re s e n ts
H R BULLETIN VOLUME 39
humane.r@iimrohtak.ac.in
HUMANE-R|VOLUME39
HR BULLETIN
Optimizing the employee lifecycle: Better managing the remote workforce As corporate India enters the recovery era, around half of Indian firms will be continuing to work remotely for the next one year, with as many as 23 per cent planning to do so for the next five.
After what was originally deemed to be the world’s largest work-from-home (WFH) experiment, there is now no end in sight for remote working and organisations in flux are being forced to reinvent their operating model. Prior to the pandemic, leaders were less inclined towards digital transformation based on the convention that physical office spaces were key to success. Human capital processes and employee support relied heavily on manual, in-person interactions - a dynamic made increasingly complicated by an overwhelming amount of changes induced by COVID19. Aside from the obvious health and safety matters to manage, HR workload soared as executives were presented with an unprecedented challenge of tackling the logistical, financial and wellbeing of staff.
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As corporate India enters the recovery era, around half of Indian firms will be continuing to work remotely for the next one year, with as many as 23 per cent planning to do so for the next five. HR departments will be pressured to ensure the most efficient utilisation of resources through reliance on technology at every point of the employee lifecycle. From recruitment and onboarding, through to training and performance management, corporations will increasingly lean on outsourced HR services hubs to distribute workloads while labour dynamics remain hybrid. Increased automation penetration will allow firms to fulfil their role as being ‘people-focused’ and take better care of their employees in the long-term and ensure consistency of services for stakeholders Humanizing the digital ecosystem with RPA Like most other departments, the pandemic has proven to be a catalyst for innovation and showcasing added value to stakeholders. HR executives have a newfound responsibility to support employees in ways that enable them to rise to the challenges that disruption presents. To successfully do so, they need to target and automate human capital processes from the bottom up. Robotic Process Automation (RPA) adoption has been historically slow in HR, with only 11 per cent of HR departments adopting the technology in 2019. This has since expedited to the growing desire to free staff from highly transactional tasks and empower them to pursue strategic work. Deloitte recently confirmed this, as 22 percent of businesses had piloted or have fully implemented the technology by December 2020. As financial pressures loom, automated software will be instrumental for seamless and error-free salary processing, compensation and benefits administration, exit management and on-time delivery. First generation back-office efficiencies, delivered through RPA, help to sustain commercial performance through reducing the ‘Total cost of HR operations’ by 25 per cent to 60 per cent. Leveraging analytical technologies in this way reinforces a ‘First Time Right’ approach, in which leaders can dig deeper than in traditional methods, and source and prevent future anomalies, such as duplication of bank accounts or incorrect salary allocation. As RPA works in the background, what leaders will find is increased capacity to preserve the human element in HR. Digitally transforming talent management In the world of remote work, where career advancement sees no geographical boundaries, poaching talent is easier than ever. It is therefore unsurprising why nearly three quarters (73 per cent) of leaders agree employee engagement is a major issue in terms of remote working. Legacy recruitment and applicant tracking systems have long prioritised the need to capture high volumes of resumes, when retaining the best talent instead lies in delivering an exceptional candidate/employee experience. HR teams need to react by committing to continuous learning and adopting digital technologies that improve how they hire and engage with talent to retain and stay competitive. The processes behind sourcing candidates, coordinating selection, onboarding and verification are undergoing a digital transformation with greater personalisation at the core. The widening skills gap – the competencies companies think they need versus what they actually have – is opening up the floor to robotics to analyse this gap and choose promising employees based on evolving competencies and client requirements. Onboarding alone can be simplified and be made a more enjoyable part of the journey for the employee with robust data integration. By leveraging software robots, new hire data can be automatically validated and replicated across multiple systems and be used to make rule-based decisions, such as which onboarding documents to send. While RPA stores and categorises employee profiles, further investment in HR interaction services, support helpdesks, and cloud-based platforms will prove pivotal to improving each employee interaction. The benefits of this model far outplay the traditional brick-and-mortar model - many more than the obvious cost savings and increased profitability it brings along with it. Through these platforms, various tools for managing remote resources in real-time work in harmony to allow for recruitment, training rooms, and personal support to operate in ways closer to that delivered in-office.
Read more at: https://www.peoplematters.in/blog/employee-relations/optimizing-theemployee-lifecycle-better-managing-the-remote-workforce-28863
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Teradata bolsters India leadership, appoints new Country Manager As the data warehouse platform provider’s growth in India gains momentum, the appointment adds increased focus on expanding cloud data analytics offerings in key sectors. NYSE listed Teradata, a leading multi-cloud data warehouse platform provider, announced that Ashok Shenoy has been appointed Country Manager, India, effective immediately. In this position, Shenoy is responsible for leading Teradata’s growth in enterprise-scale multi-cloud data analytics across key verticals including Financial Services, Telcos, Manufacturing, Public Sector, and Retail. Shenoy, who has joined the regional executive leadership team, reports to Darryl McKinnon, Vice President, South Asia & Korea. “On his appointment, McKinnon stated, “India’s vibrant business landscape is adopting cloud data analytics technologies to further fuel the digital transformation that is currently underway. With Ashok leading the charge in this crucial market, we are well-positioned to continue to grow and help organizations leverage their data for answers.”
Shenoy is a seasoned technology professional with more than 25 years of experience spearheading sales and regional growth for multi-national technology companies like Microsoft, Cisco, and Sun Microsystems. On his appointment, Ashok shared, “I am always drawn to the challenge of identifying and bridging the technology gaps that hinder productivity and growth in companies – this is what Teradata does when it helps companies use data as their greatest asset. I’m excited to join Teradata at a time when enterprises are starting to recognize the advantages of managing their data in the cloud and the immeasurable opportunities to scale their businesses using real-time data intelligence. Today’s multi-cloud realities are changing the way we look at workflows and how..
Read more at: https://www.peoplematters.in/news/leadership/teradatabolsters-india-leadership-appoints-new-country-manager-28892
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HCL to hire 2,000 employees in Canada HCL Technologies has launched a new innovation center in Ontario, Canada. The Indian IT major has announced plans to create 2,000 jobs through the center over the next three years. Indian multinational IT firm HCL technologies has announced the launch of a new Global Delivery center (GDC), aimed at accelerating digitization, based in Ontario, Canada. The innovation center will focus on digital acceleration for HCL’s global clients, with advanced technology solutions. HCL has 2,000 new jobs to fill at the center, over the next three years, engaging Canada’s local skilled talent. “The announcement of new, highly skilled jobs in the technology industry for Canadians is always good news,” stated Doug Ford, Premier of Ontario.” “I’m thrilled to see such investment and job creation from global leaders like HCL Technologies right here in Ontario. This new facility will strengthen our economy and workforce, while supporting industries nation-wide,” added Ford. The innovation center is going to be among the largest for HCL in the region, with a people capacity of 350, cohousing innovation labs for customers as well. Reportedly, the GDC will provide next-gen services including digital and analytics solutions, cloud consulting and migration, cybersecurity, IT infrastructure and application services . “We are very excited to continue expanding our operations in Canada with our largest center yet in the country,” shared Jagadeshwar Gattu, Senior Corporate Vice President, HCL Technologies. “The new Global Delivery Center in Mississauga provides an opportunity for HCL Technologies to expand our best-in-class digital innovation in Canada and support our global clients while creating great IT industry job opportunities..
Read more at: https://www.peoplematters.in/news/technology/hcl-to-hire-2000employees-in-canada-28890
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Automotive Industry veteran joins Three Wheels United as CEO Hardip Singh Goindi brings 38+ years of leadership experience in managing operations, sales and marketing for commercial vehicles and two wheelers in domestic and international markets. Three Wheels United(TWU), a Bengaluru-based tech-enabled financier of light electric vehicles, has appointed Hardip Singh Goindi as the company’s Chief Operating Officer(COO). An industry veteran, Hardip Singh Goindi, brings 38+ years of leadership experience in managing operations for well-known automotive brands in domestic and international markets. As COO of Three Wheels United, he will lead TWU’s expansion across multiple cities and focus on building strategic partnerships for the company. “Commenting on the appointment, Cedrick Tandong, CEO and Co-Founder, Three Wheels United said “We are thrilled to have Hardip join our leadership team. His wealth of experience and successful track record in the automotive industry, specifically in the category of three-wheelers, will be invaluable to us as we rapidly expand into newer markets and enter into the next phase of growth.” Hardip Singh has previously worked at Piaggio Vehicles as Executive Vice President where he was responsible for manufacturing operations, domestic marketing, sales, after-market service, international business, and parts business. Prior to Piaggio, he was President(Marketing) at TVS Motor Company. In his 12 year-long stint at TVS, he also served as the Senior Vice President for International Business and three Wheelers. An alumnus of IIM- Ahmedabad, has also worked as the Head of Marketing and Sales at Mahindra Holidays and Resorts. He has also had a long stint in Murugappa Group.
On his appointment, Hardip said “It’s an exciting time to be joining a mission-driven company like Three Wheels United. TWU’s unique ecosystem approach towards driving the adoption of sustainable last-mile connectivity has already shown great success in creating a positive impact on people as well as the planet. I look forward to working with the team to drive significant growth and help chart the company’s long-term success.” ..
Read more at: https://www.peoplematters.in/news/c-suite/automotive-industryveteran-joins-three-wheels-united-as-ceo-28886
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Anish Shah to take over as MD, CEO of Mahindra and Mahindra Shah will become the first professional MD and CEO in the history of the Mahindra group to oversee the entire business of the group. The board of directors of Mahindra and Mahindra (M&M) has appointed Anish Shah as the Managing Director and CEO of the company. His appointment is effective from 2nd April. Shah is currently the deputy MD and group CFO. The move stems from the top management succession plan announced by the conglomerate group last December. As Anand Mahindra transitions to the role of non-executive chairman in November, Shah will become the first professional MD and CEO in the history of the Mahindra group to oversee the entire business of the group. In addition, Pawan Goenka who was managing the automobile and farm equipment businesses of the company will retire as the MD and CEO, and member of the Board of directors of M&M with effect from April 2. Rajesh Jejurikar, Executive Director, will take full charge of these segments and will report to Shah.
Anand Mahindra, Chairman, Mahindra group said in a statement, “Anish is the right leader for the Mahindra Group. As the MD and CEO, he will have complete oversight of all Mahindra Group businesses including our Global operations, the transformation agenda and, synergizing and driving several strategic programs.” “On behalf of the Board, I salute the work accomplished by Pawan throughout his twenty-seven years career in the company, which has resulted in its strong growth. My gratitude to him for making the transition as smooth and seamless as possible throughout the last year,” he added.
Read more at: https://www.peoplematters.in/news/c-suite/anish-shah-to-take-overas-md-ceo-of-mahindra-and-mahindra-28876
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