The Executive Assistant And Administrative Forum

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Special early bird discounts available. Save up to US$ 1,490. Look inside for more details

Main Forum Days: 21-22 November 2011 Workshop Day: 23 November 2011

Pursuing Efficiency, Effectiveness And Empowerment 21-23 November 2011 Jumeirah Beach Hotel • Dubai, UAE

The only forum dedicated to the growth and continuous improvement of Executive Assistants, Personal Assistants and Administration Professionals in the Middle East A power-packed agenda shaped by the challenges of Executive Assistants & Administration Professionals and driven by practical solutions:  Sharpening business acumen and decision making abilities  Effective upward, downward and sideways management  Finding and sustaining work-life balance  Managing a heavy workload: Prioritising, delegating and negotiating  Mastering the art of effective time management  Creating and maintaining mutually beneficial work relationships  Building credibility and personal confidence in the workplace

Award Winning International Insights: 2011 Times PA Of The Year – Nominee! Angela Garry, Personal Assistant to Principal, Notthingham University Samworth Academy, UK 2010 Times PA Of The Year – Winner! Laura Richardson, Executive Assistant to CEO, Elexon Limited, UK

Fast track your pursuit for efficiency, effectiveness and business excellence with:  Elke De Backer, Senior Executive Administrative Assistant & Office

Manager to President, Middle East & North Africa, Coca Cola, UAE

 Lizy Thomson, Personal Assistant to SVP Information Technology, Du, UAE

 Handan Muftuoglu, Senior Executive Administration Assistant to President, Eurasia & Africa, Coca Cola, Turkey

Exclusive Guru Keynote:

Adrian Gilpin, Chairman, Institute Of Human Development, UK People & Peak Performance

A Dynamic And Interactive Programme With: 11 different industries represented 95% practitioner driven content – practical solutions developed from real life experiences 8+ hours of networking 4 intensive, value-added workshops, enhancing your learning experience 3 Award-wining international insights 1 Guru Keynote – Adrian Gilpin

4 Must Attend Workshops Led By International Experts!

 Sakina Benaissa, Personal Assistant to CEO, Bahman Enterprises, UAE

 Pia Irwin, Personal Assistant to Resident Managing Partner, Trowers & Hamlins, Bahrain

 Sherifa Deen, Personal Assistant to Director, Al Futtaim Group Real Estate, UAE

 Amrita Malhotra, Executive Management Assistant, Middle East & Africa Management, Nokia, UAE

 Dorothy Buffe-Tolentino, Gulf Group Administrator, Microsoft Gulf, UAE

 Ingrid Liekens, Office Manager, National Research Foundation, UAE

 Emad El-Magraby, Training Manager, Johnson & Johnson, UAE And many more!

See page 5 for more details Media Partners

www.iirme.com/execassistant


Why Attend? Holistic development in 6 core areas:

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Enhancing Business Acumen And Dynamics Building Communication Skills And Developing Workplace Rapport Maintaining Work-Life Balance Effective Time Management Enhancing Effectiveness And Efficiency Personal Development For Professional Growth

Raise your company’s profile in the region by sponsoring the Executive Assistant & Administration Forum 2011

95% practitioner led content: Sharing practical, tried and

Executive Assistant & Administration Forum 2011 gives you a platform for a targeted marketing approach to promoting your corporate image, products and services as well as creating greater market awareness. Our sponsorship packages are designed to give your brand targeted exposure and increase your client base with networking opportunities.

Award winning insights:

Who Should Sponsor?

Guru Keynote – Adrian Gilpin, Chair of the Institute of Human Development : People & Peak Performance Case studies from Executive Assistants to High-Level Executives from leading organisations:

CORPORATE HOSPITALITY SERVICES: Tour Agents, Airlines, Hotels, Transport Providers CORPORATE GIFTING: Flowers, Chocolates, Branded Gift Providers, Jewelers, Luxury Brands EVENTS: Venues, Caterers, Restaurant Groups, AV Providers, Event Planners FASHION & LIFESTYLE: Spas, Gyms, Beauty, Make-Up, Skincare, Fashion, Magazines

tested solutions

- 2010 Times PA Of The Year – Laura Richardson Winner! - 2011 Times PA Of The Year – Angela Garry Nominee!

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Coca Cola Du Microsoft Gulf G4S

- Nokia - Deloitte & Touche - And many more!

Intensive, practical workshops lead by international

 

International and regional insights from across 11 different sectors Fast-tracked learning: Benefit from the gold mine of knowledge

New formats to maximise interaction! A unique

experts. See page 5 for more details

and years worth of experience packed in only 3 days

opportunity to meet and learn from industry peers

4 Must Attend Workshops Led By International Experts: Wednesday, 23 November 2011

A

Developing Business Writing Skills to Convey Messages And Drive Objectives Lucy Brazier, Editor, Executive Secretary Magazine, UK

B

Delivering Engaging Presentations That Drive Business Goals Laura Richardson, Executive Assistant to CEO, Elexon Limited, UK

C

Climbing The Corporate Ladder In A Competitive Market: Building Your Professional Reputation And Skills Angela Garry, Personal Assistant to Principal, Notthingham University Samworth Academy, UK

D

Communicating With Confidence To Manage Tough Situations And Difficult People Debbie Neal, Personal Assistant to Group CEO & COO, G4S, UK See page 5 for more details

Follow us on:

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www.twitter.com/iirmiddleeast

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Contact Fadi Haddad on +971 (0)4 4072716 or email him at sponsorship@iirme.com for more information.

Who Will You Meet: Executive Assistants Executive Secretaries Personal Assistants Office Managers Administrators

The Executive Assistant & Administration Forum’s ethos of bettering the knowledge and perception of the Administrative Profession and encouraging real administrators is what the profession needs. Bravo IIRME for leading the way! Lucy Brazier, Editor, Executive Secretary Magazine

This is the perfect platform to interact with peers to gain & exchange substantial experiences and insights in order to enhance the position of the EA in the business world. Handan Muftuoglu, Senior Executive Administration Assistant to President, Eurasia & Africa, Coca Cola, Turkey

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Administrative Officers Administrative Assistants Special Projects Secretaries

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Forum Day One

Monday 21 November 2011 13:45 Overcoming The Challenges Of Working In A Culturally Diverse Workplace: Speaking The Language - Moving from awareness to understanding the various cultures in the workplace - The extent to which culture influences behavior and workplace dynamics - Effective communication: Making sure you get the work done by speaking the way your colleagues speak - Redefining relationships and managing negative attitudes Sherifa Deen, Personal Assistant to Director, Al Futtaim Group Real Estate, UAE

08:15 Registration And Morning Refreshments 08:45 Opening Remarks From The Chair Lucy Brazier, Editor, Executive Secretary Magazine, UK

Panel Discussion

Lucy Brazier has been a Publisher for over 24 years. Currently Publisher and Editor of Executive Secretary Magazine, Lucy has previously worked as a Publishing Director for Wilmington. Other companies worked for include The Times, The Independent, Centaur Communications and Glass’s Guide.

Enhancing Business Acumen And Dynamics

Opening Keynote

09:00 Adapting To The Needs Of Your Manager In The Changing Business Environment To Better Support Business Objectives - The changes in the business environment: Its impact on the organisation and your manager’s role within the business - Reassessing and forging a new working partnership with your manager reflecting and addressing the changing business environment - Identifying and reinforcing tasks that continue to drive organisation goals Elke De Backer, Senior Executive Administrative Assistant & Office Manager to President, Middle East & North Africa, Coca Cola, UAE

Lizy Thomson, Personal Assistant to SVP Information Technology, Du, UAE

Elke De Backer believes it is vital to be one step ahead of her boss in order for him/her to effectively focus on what really matters. From January 2006 to March 2008 she served as National Treasurer for EUMA Belgium. She speaks 5 languages.

09:45 Building Your Business Acumen And Knowledge Of Organisation Functions To Improve Your Decision Making Abilities - The economic and financial factors that influence the business and its stakeholders - Developing a comprehensive understanding of the structure of the organisation, its stakeholders and their roles - Your manager’s function and its impact on organisational objectives - Gaining your manager’s trust to grant you the authority to make decisions Pia Irwin, Personal Assistant to Resident Managing Partner, Trowers & Hamlins, Bahrain Pia Irwin has worked with Trowers & Hamlins since the incorporation of their commercial office in Bahrain in 1998 and has seen the firm expand from a two person office to an office of 37. Pia previously worked as a PA for the youngest partner worldwide at KPMG Consulting, Sampat Prakash.

10:30 Meet Your Peers: Structured Networking Session A structured session designed to give you the opportunity to meet all participants including your peers, experts of the profession and speakers. Share your concerns, success stories, practices and insights - one professional to another. Bring plenty of business cards!

14:30 Improving Communication Channels: Effectively Supporting Your Manager’s Expectations By Thinking The Way Your Manager Thinks - Making the most of your available touch-points when faced with limited time - Extracting information from your manager to better meet goals through your work - Forming an accurate picture of your manager’s expectations and making sure that these are fulfilled - Following-up: Ensuring that you are aware of and understand your manager’s changing agenda and objectives Handan Muftuoglu, Senior Executive Administration Assistant to President, Eurasia & Africa, Coca Cola, Handan Müftüoglu is the Senior Executive Administrative Assistant to Mr. Ahmet Bozer, President of the Eurasia and Africa Group of The CocaCola Company, leading the Company’s business activities in over 90 countries. Headquartered in Istanbul, the Group consists of 6 business units, including Turkey, Middle East and North Africa, Central East and West Africa, South Africa, India and South West Asia and Russia-Ukraine-Belarus,. Turkey

15:15 Afternoon Refreshment And Networking Opportunity 15:30 Optimising Your Research Skills And Building Knowledge To Support Your Tasks: Effectively Using Search Engines And Information Resources - Exploring sources of information in your organisation and using this to your benefit - Tactics of extracting information from your manager and colleagues - Search engine optimisation: The key to unraveling the information gold mine Dorothy Buffe-Tolentino, Gulf Group Administrator, Microsoft Gulf, UAE Before joining Microsoft Gulf, Dorothy Buffe-Tolentino, worked as an Executive Assistant at MEED. Dorothy’s strengths include intuitive and procedural problem-solving, multitasking, office administration, personal assistance, customer service, marketing and business writing.

11:00 Refreshment Break And Networking Opportunity

Lizy Thomson has over 10 years of experience as an Executive Assistant across various industries. She performs extremely well under pressure and cites her ability to adapt to different cultural environments as her personal strengths.

12:00 The Psychology Of The Workplace: Building Mutually Beneficial Relationships With Different Personalities To Drive Organisational Objectives - Profiling the various personality types and traits in the workplace - Mapping out personality types of people you work with: Tools to reveal their traits, behavior and motivations and developing the right management and communication approach - Incorporating these results to build mutually beneficial relationships, driving organisational objectives Sakina Benaissa, Personal Assistant to CEO, Bahman Enterprises, UAE 12:45 Speaker Hosted Lunch Table 1 Handan Muftuoglu, Senior Executive Administration Assistant to President, Eurasia & Africa, Coca Cola, Turkey Table 2 Lucy Brazier, Editor, Executive Secretary Magazine, UK Table 3 Debbie Neal, Personal Assistant to Group CEO & COO, G4S, UK

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16:15 Identifying And Developing Your Strengths To Build Confidence And Credibility To Achieve Your Goals - The importance of credibility and personal reputation in the workplace - Identifying the elements of your personality and professional strengths that command respect - Defining and developing your operating style - Learning how to influence and exercise leadership Sherifa Deen, Personal Assistant to Director, Al Futtaim Group Real Estate, UAE Pia Irwin, Personal Assistant to Resident Managing Partner, Trowers & Hamlins, Bahrain

Think Tank

11:15 Effectively Managing Upwards, Downwards And Sideways To Meet Your Manager’s Objectives - Presenting yourself as a representative of your manager - Gaining buy-in with your manager’s team to drive your manager’s objectives and expectations - Infusing a sense of team spirit and motivation in all communication - Establishing rapport with the team to push your manager’s agenda and avoiding the trap of coming across as a spy Lizy Thomson, Personal Assistant to SVP Information Technology, Du, UAE

Work-Life Balance 17:00 Being An Effective And Efficient Executive Assistant While Maintaining A Healthy Work-Life Balance - Can It Be Done? - Does one have to make them selves available to your boss at all times in order to be effective and efficient? - Are the best Executive Assistants the ones who prioritise their manager’s life and goals over their own? - Equipping yourself with the skills to meet your manager’s expectations without compromising the quality of your life Elke De Backer, Senior Executive Administrative Assistant & Office Manager to President, Middle East & North Africa, Coca Cola, UAE Debbie Neal, Personal Assistant to Group CEO & COO, G4S, UK Sakina Benaissa, Personal Assistant to CEO, Bahman Enterprises, UAE

Veteran’s Roundtable

Building Communication Skills And Workplace Rapport

Sherifa Deen is currently Personal Assistant to Philip Evans, Director Leasing, responsible for the three current Festival Centre Projects in Dubai, Cairo and Doha Festival City and the Group’s retail business interests in Singapore and Malaysia. She holds a bachelors degree in Business Administration.

17:45 Closing Remarks From The Chair Lucy Brazier, Editor, Executive Secretary Magazine, UK 18:00 Close Of Executive Assistant & Administration Forum Day 1

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Forum Day Two

Tuesday 22 November 2011 14:30 Self-Motivation: The Key To Building Drive When Your Efforts Go Unnoticed And You Feel Under Appreciated

08:30 Morning Refreshments And Networking Opportunity

- Identifying the factors that influence and motivate you to succeed - Implementing this in your daily activities - The power of self-recognition and introducing it in your workplace Sue Mazraany, Executive Assistant to CEO, Middle East & Africa, Zurich

08:45 Opening Remarks From The Chair Lucy Brazier, Editor, Executive Secretary Magazine, UK 09:00 What Makes A Great Executive Assistant?

Financial Services, UAE

- What is the ideal EA - Manager relationship? - Learning the language: How to communicate with your manager to enhance performance - Exceeding expectations with every task, every day - Building a win-win relationship for long-term mutual gain Emad El-Magraby, Training Manager, Johnson & Johnson, UAE

Sue Mazraany has 18 years of extensive experience within Australia and Middle East (Lebanon & U.A.E). Her responsibilities have included all aspects of development within Office Management, Administration, Operations, Business Management, Customer Service, Learning and Development.

15:15 Management 101: Organising Great Memorable Corporate Events

- Exploring the key aspects of event management - Harnessing creativity to plan fresh and exciting events - Managing event budget, suppliers and various forms of marketing and communication - Developing a calendar in the lead up to an event Deborah Braggs-D’Souza, Office Manager & Executive Assistant to Executive Office, Middle East & Africa, Marriott Global, UAE

09:45 From A Great Secretary To An Invaluable Management Assistant: Making A Real Contribution To The Business

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Being a reactive secretary Vs. becoming a dynamic personal assistant Developing a new skill set and enhancing existing skills Challenging stereotypes: Stepping out into a new role Getting your manager’s buy-in and support Ingrid Liekens, Office Manager, National Research Foundation, UAE

10:30

In her current role Deborah-Braggs D’Souza oversees Executive Office Administration, Event Management including the Middle East & Africa Marketplace Events and customer relationships. She has been with Marriott International in various Administrative positions since 1999.

16:00 Afternoon Refreshments And Networking Opportunity

Refreshment & Networking Opportunity

Personal Development For Professional Growth

11:15 2010 Times PA Of The Year – WINNER! How To Be An Excellent EA and PA

16:15 How To Perform Well In Interviews: A Step-By-Step Guide For EAs, PAs And Administration Professionals - Getting there: Creating an attractive resume that makes you stand out from the crowd - Highlighting your strengths and positioning your weakness as potential for growth - Projecting yourself as confident and intelligent professional

- Identifying the 5 main roles an EA has to perform - Enhancing performance: Tips and tactics to improve efficiency and effectiveness - Learning with experience and incorporating the lesson learnt into future tasks Laura Richardson, Executive Assistant to CEO, Elexon Limited, UK

Laura Richardson FAPA DipPA, Executive Assistant to Chief Executive, Elexon Limited and 2010 Hays, in association with The Times, PA of the Year Laura joined her current employers, Elexon in 2008 as PA to the CFO, and after just three months was promoted to PA to the Chairman, Chief Executive and chief Financial Officer. It was Laura's dedication and enthusiasm for her role that stood out to the judges and saw her named as the PA of the Year 2010.

17:00

12:00 Diary Management: Organising And Managing Your Manager’s Calendar

Angela Garry is a serial multi-tasker and a social networking expert. She is the UK Deputy National Chairman and Regional Chair for the East Midlands for European Management Assistants (www.euma.org). An affirmed networker, Angela is the most connected PA on business networking site LinkedIn.com (13,000+ direct contacts and a 3-level network of 21 million), where she runs the highly successful “PAs, EAs, VAs and Senior Admins” group.

Before joining Nokia in 2005, Amrita Malhotra was an Executive Assistant with Shell Marketing & Trading, Middle East And Africa. She has supervised many successful high profile events. Amrita Malhotra has the ability to ensure that a business event meets the needs and expectation of its attendees.

12:45 Lunch And Networking Opportunity

Enhancing Effectiveness And Efficiency

Exclusive Guru Insight

13:45 People & Peak Performance

- The importance of achieving peak performance - Unraveling your core strengths and weaknesses - Building your strengths and developing your weaknesses to achieve peak performance Inspiring others to achieve peak performance Adrian Gilpin, Chairman, Institute Of Human Development, UK

17:30 Letting Go: Balancing Your Personal And Professional Life To Manage Stress And Stay Engaged

Workaholics Anonymous

- Tools to effectively organise and manage your manager’s schedule - Thinking ahead: Planning for the unexpected - Planning for when your boss is away Amrita Malhotra, Executive Management Assistant to Middle East & Africa Management, Nokia, UAE

2011 Times PA Of The Year – NOMINEE! Conflict Is Inevitable But Combat Is Optional: Effective Conflict Resolution In The Workplace - Cultivating sensitivity and avoiding misunderstandings - Using tact, discretion and diplomacy at every step - Focusing on issues instead of personalities Angela Garry, Personal Assistant to Principal, Notthingham University Samworth Academy, UK

- Absorbing stress and maintaining calm effectively - Learning to enjoy every aspect of your work - Leaving work where it should stay, in the office Laura Richardson, Executive Assistant to CEO, Elexon Limited, UK Angela Garry, Personal Assistant to Principal, Notthingham University Samworth Academy, UK

18:00 Closing Remarks From The Chair Lucy Brazier, Editor, Executive Secretary Magazine, UK 18:15 End Of Executive Assistant & Administration Forum

Adrian Gilpin is Chair of the Institute of Human Development and an authority on peak performance coaching. He has designed and led some of the most effective and sustainable change programmes in the UK, Europe and the Middle East. Adrian has also published UnstoppableThe Pathway to Living an Inspired Life. The hugely successful book challenges leaders of the future to unleash their vision and purpose.

This event attracts a diverse range of high quality speakers and attendees from around the globe, and presents a fantastic opportunity to develop many key skills that are required in the demanding role of the modern day PA and EA. Laura Richardson, Executive Assistant to CEO, Elexon Ltd, UK

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register@iirme.com

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Workshops

Wednesday 23 November 2011

Workshop registration begins at 08:30. Morning workshops will commence at 09:00 and conclude at 12:00. Afternoon workshops will commence at 13:00 and conclude at 16:00. There will be refreshment breaks at appropriate intervals, timings decided by the workshop leader and lunch will be from 12:00 – 13:00.

Morning Series Workshop A

Workshop B

Developing Business Writing Skills To Convey Messages And Drive Objectives Lucy Brazier, Editor, Executive Secretary Magazine, UK

Delivering Engaging Presentations That Drive Business Goals 2010 PA Of The Year – Winner! Lucy Brazier, Editor, Executive Secretary Magazine, UK

Workshop Overview - What makes for effective business writing: Concisely getting the message across - Using powerful and persuasive writing to get results - Ghostwriting for your manager: Learning to emulate your manager’s style - Improving accuracy and avoiding mistakes: Tricks in proof-reading - Duz txt msgin blong in biznes writin? At the end of the workshop you will be able to: - Effectively and concisely convey the desired message - Achieve manager’s objectives and business results through your writing - Develop a fool-proof method of ghostwriting for your manager - Write clean, error - free content - Identify situations that call for informal writing Vs. formal writing: Using them appropriately

Workshop Overview - The purpose and expected outcome of a presentation - Researching and developing content - Structuring presentations that drive objectives and convey expected outcomes - PowerPoint: Avoiding death by PowerPoint - Cracking the audience: Delivering an engaging presentation - Tips in public speaking: Building confidence to engage the audience At the end of the workshop you will be able to: - Create content that effectively conveys the message and drives objectives - Develop an effective presentation on any topic and for various purposes - Effectively use PowerPoint and other tools to support your presentation - Deliver a presentation with clarity and confidence

Afternoon Series Workshop C

Climbing The Corporate Ladder In A Competitive Market: Building Your Professional Reputation And Leveraging Skills 2011 PA Of The Year – Nominee! Angela Garry, Personal Assistant to Principal, Notthingham University Samworth Academy, UK Workshop Overview - Career growth opportunities for Executive Assistant and Administration professionals: Horizontal and vertical progress - Re-evaluating your goals and mapping out a career path - Identifying your strengths and leveraging your skills to move ahead - Creating an attractive resume that stands out - Using social media to further your career At the end of the workshop you will be able to: - Identify a career path that will enable you to achieve professional and personal goals - Effectively plan vertical and horizontal career development - Select trainings and course that will help you build your skills - Create an attractive resume that highlights your skills and makes you stand out

Workshop D

Communicating With Confidence To Manage Tough Situations And Difficult People DeskDemon Management Support Fellowship 2008 Workshop Overview - Identifying the cause of a tough situation and why this may lead to conflict - Different personalities, motivations and expectations - Focusing on the problem not the personality - Diffusing the situation and avoiding combat - Maintaining a positive environment that is not conducive to combat At the end of the workshop you will be able to: - Initiate sensitive conversations and effectively raise concerns - Deal with the problem and avoid combat - Earn respect by being assertive and fair - Listen actively and reflectively - Resolve difficult situations by being diplomatic and tactful

I believe that this event will prove to be a real ground-breaker for the progression of the role of senior administrators. With a diverse range of multi-national speakers and topics, no EA, PA or administrative professional can surely afford to miss this two-day training and networking opportunity. Angela Garry, Personal Assistant to Principal, Nottingham University Samworth Academy, UK

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register@iirme.com

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21-23 November 2011 Jumeirah Beach Hotel • Dubai, UAE

FIVE WAYS TO REGISTER GCS/IIR Holdings Ltd. P.O Box 13977 Muharraq Kingdom of Bahrain

971-4-3352438

IIR Holdings Ltd. P.O Box 21743 Dubai, UAE

register@iirme.com

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971-4-3352437

A1184

Please ■ the session/s you wish to attend: Executive Assistant & Administration Forum

DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE

Final Pricing

3 Days

Forum + 2 Workshops A  or B  and C  or D 

2.5 Days

Forum + 1 Workshop A  B  C or  D

US$ 995

2 Days

Forum Only

US$ 795

0.5 Days

Workshop Only A  B  C or  D *Price per workshop

US$ 495

US$ 1,195

CALL – 971 -4-3352483 E-MAIL – a.watts@iirme.com

Conference fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

Programme At A Glance Executive Assistant & Administration Forum 2 Day Forum

21.11.11

22.11.11

23.11.11

Workshop A

Workshop B

Workshop C

Workshop D

DELEGATE DETAILS Name: .............................................................................................................................................................................................................. Job Title: ......................................................................................................... Email: ..................................................................................... Tel: ..................................................... Fax: .................................................... Mobile: .................................................................................. Name: ..............................................................................................................................................................................................................

All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full.

Payments A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. In any event payment must be received not later than 48 hours before the Event. Entry to the Event may be refused if payment in full is not received. Credit card payment If you would like to pay by credit card, please tick here and a member of our team will contact you to take the details

Cancellation

Job Title: ......................................................................................................... Email: ..................................................................................... Tel: ..................................................... Fax: .................................................... Mobile: ..................................................................................

COMPANY DETAILS Company: ............................................................................................................................................................................................................

If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.

Avoid Visa Delays - Book Now

Address: ................................................................................................................................................................................................................ Postcode: ................................................................................. Country: ........................................................................................................... Tel: .............................................................................................. Fax: ................................................................................................................. No. of employees on your site: 1000+ 500-999 250-499 50-249 0-49 YES, I would like to receive information about future events & services via e-mail ................................................................. Nature of your company's business: ..........................................

To assist us with future correspondence, please supply the following details: Name of the Department Head: ..................................................................................................................................................................... Department: ........................................................... Mobile: .......................................... Email: ....................................................................... Training Manager: ............................................................................................................................................................................................. Department: ........................................................... Mobile: .......................................... Email: ...................................................................... Booking Contact: ................................................................................................................................................................................................ Department: ........................................................... Mobile: .......................................... Email: ........................................................................

Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process. All registrations are subject to acceptance by IIR which will be confirmed to you in writing. Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers or topics.

Event Venue: Jumeirah Beach Hotel, Dubai, UAE Tel: +971 4 348 0000 Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971-4-4072693 Fax: +971-4-4072517 Email: hospitality@iirme.com

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Pricing Promotions:  Group Booking Discounts for full conference registrations up to 25%.  *No 2 discounts can be combined

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