Presentation Outline About company Mission and Vision Services Partners Contacts
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About Company “Rayda Travel Agency” has been operating since 2010 is one of the leaders of formation of the tourist industry in Azerbaijan both in creative and in the information and organizational plan. Excellent quality and professional personnel of the company is distinguished on this segment of the Azerbaijan tourist market, providing a best quality tourist product at preservation of elite level of service and comfort at the most reasonable prices and coefficients. We understand that people’s interest in travel will never cease. The thirst for discovering different cultures, experiencing new adventures, colors, tastes, textures, sounds, smells and emotions is an essential part of traveling and we are ready to provide all of these to its customers. Professionals of “Rayda Travel Agency” are the qualified tour operators, marketing specialists, guides and corporate sales managers, organizers of cultural events and MICE programs at your service.
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Mission & Vision
Mission
Vision
We are a team that creates unique and socially responsible travel experiences, providing serÂvices beyond expectations. Our goals are to help our customers in all matters, to resolve all problem situations if they occur, to provide the best prices and services, as well as possible alternative plans.
To strengthen our position as the leading tourism company providing quality, creative, innovative, competitive and socially responsible services in the region. We take care of each of our clients in all aspects: security, the economy, a good impression about the trip.
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Services 01
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We offer all type of tickets including mostly air, train, ferry and bus tickets to the all destinations both in Azerbaijan and around the world. All agents of the company on the reservation and ticketing are certified professionals who have the appropriate courses of international reservation systems. Our professional ticketing managers serve 7/24 service to their all individual and corporate customers. Since the date of 27 March 2015 our company is an official accredited agent of IATA (The International Air Transport Association).
As an outgoing tourism, we organize treatment, vocational, cultural and honey-moon tours to the all destinations worldwide. Our tour operators and travel partners receive full commitment and personalized support at the destination to create highly successful and unique product expressing their own identity and to achieve their goals. Our activities include: contracting accommodations and maintaining trusting contacts with hoteliers, handling reservations and special requests, organization of reliable transportation, experienced assistance at the airport and an attractive excursion program.
Tickets
Outgoing
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Services 03
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As a professional incoming and inbound agency we provide creative and custom-made travel solutions. Our incoming tourism is based on the local representation of tour operators originating from Azerbaijan combined with the organization of special group programs and arrangements for the individual visitors. We emphasize full attention for any request of special groups and the individual traveler by providing a unique travel program and personal advice. Our team speaks different languages to welcome guests for customized quality service and true hospitality.
One of the benefits of working with us - are the latest models of vehicles. Despite the fact, that our auto park embraces each car segment, nevertheless we always try to offer more luxury segment oriented services. Our qualified team and the drivers are always ready to assist you in all transportation and transfer related questions/requests. By offering the luxury segment services, we always try to follow up with the latest trends taking place in the auto world by renewing our auto park on a permanent basis. In accordance with the customer’s specific request, the transportation vehicles are offered both with/ without a driver.
Incoming & Inbound
Transport
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Services 05
MICE Conferences We will take care of the organization of each conference from scratch, including the development of a scenario. We will offer all possible technological, logistic and organizational solutions, meeting your needs and capacities, and above all, we will personally take care of the professional course of the meeting.
Meetings We know how to organize a perfect tailor-made meeting within the available budget. We have contracts with the hotel service providers all over the world, so that we can offer you the best locations and competitive prices. Incentives We know how to arrange a team-building trip for clients or employees, from the most interesting places in Azerbaijan to the furthest corners of the world. We will provide you the greatest emotions and the most effective integration. We wander the globe and make new discoveries to provide our experience to the customers.
Events An experienced team will organize and implement literally any scenario. Of both small and large scope. We will also not forget that each event has a specific purpose and we will help you to realize it. 12
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Services 06
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First and foremost, the most valuable in the service of visa support is “the solution of your problem or task”. In simpler terms, this is a valuable, highly specialized information that is based on a rich practical and theoretical experience in this field. Our team is always ready to help you to get your visa to both Azerbaijan and all the destinations around the world. It is very important to understand the correct set of documents and the submission to the embassy.
The corporate travel services provided by Rayda Travel We offer a good number of package plans and a wide range of travel medical and travel accident plans – including plans for corporate employees. In order to help protect you, your traveling party and your trip investment, we recommend that you add travel protection to your reservation. Our company offers this protection with a wide range of benefits through travel insurance services.
Visa Support
Insurance
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Services 08
Corporate Travel We organize group participations at international and national congresses, exhibitions and meetings worldwide. The company implements all services involved in the delegate participation, from hotel accommodation and travel services to transportation, cultural program etc.
The corporate travel services provided by our company are developed according to the international standards of the travel industry and the company has been providing these services to corporate clients. The experienced and well trained travel consultants provide cost effective and “value for money� travel solutions by making use of their on line and offline technological tools, business insights and consulting experience in the corporate travel industry.
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Partners Stable, long-term relationships help us deliver wonderful holiday experiences and we are continually looking for new partners to work with us. We love to work with allocations, preferred partner status and also to develop new added value deals exclusive to Rayda Travel Agency. Our team of professional contractors believes in spending time to understand your product and in turn explain how we work and are on hand to support and assist you every step of the way. Additionally, our company has a very wide network of suppliers and partners on a worldwide scale which allows its experts to offer immediate solutions at any destination as well as achieve best possible rates through their negotiation practices.
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Contacts Russian Federation (Representative Office) Phone: +79213115179 E-mail: spb-office@rayda.az Address: Russian Federation, St.Peterstburg, Zastavskaya st., Apt. 23, BC “AVİATOR” 2nd floor, office №206
Azerbaijan (Head Office) Mobile: +99477 210 1110 Phone: +94412 310 0311 E-mail: office@rayda.az Azerbaijan, Baku, A.Jalilov st., 4B Azerbaijan (Branch) Mobile: +99477 210 1110 Phone: +94412 595 0311 E-mail: office@rayda.az Azerbaijan, Baku, J.Jabbarli st., 44 (Caspian Plaza 1st floor)
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Thank you.