HILLENDALE INSIGHT FOR HILLENDALE CUSTOMERS. AUTUMN 2013.
Hillendale: the new name for Jaguar in Bolton.
WELCOME TO INSIGHT
F-TYPE
Dear Valued Customer, Our first few months of operation at Hillendale Jaguar Bolton have now come and gone and we continue to learn about all things Jaguar. One thing for sure though, we wholeheartedly now know why so many of you are longstanding Jaguar fans, as every car in the range is utterly fantastic. The response we have received from many of you during your visits has been really positive and it seems the changes we have made; and are making; have been well received. The coffee and warm welcome seem to be a recurring theme. We continue to invest in improving the premises and our new furniture has just arrived which looks much better than the temporary furniture we bought to use in the interim. At the end of September we received our first feedback scores through the questionnaires you kindly complete for Jaguar and I am delighted to say that after just 11 short weeks your feedback gave us a UK satisfaction rank of 1st place for Sales and 2nd place for After Sales. We might have been slightly disappointed with second place if the UK’s top spot wasn’t occupied by our colleagues in Nelson! The team and I are thrilled to represent Jaguar in Bolton and look forward to being of service to you for many years to come but in the mean time, I do hope you will enjoy this second edition of Hillendale Insight and take a few moments to consider some of the great offers we have to tempt you. Thanks very much for your support and the warm welcome you have shown us and we offer our very best wishes for the soon to be upon us festive season and for a prosperous New Year. Kindest regards,
F-TYPE Powerful, agile and distinctive. We couldn’t just call it F-Type. We had to make it F-Type. F-TYPE is a true Jaguar sports car, engineered for high performance and instantaneously responsive handling. The latest in a distinguished bloodline. Supercharged engines, lightweight aluminium body construction and advanced driving technologies deliver an experience that is intuitive, instinctive and alive.
Lee A. Collins FIMI Group Managing Director 2
PLEASE CALL OUR SALES TEAM ON 01204 799029 TO ARRANGE A TEST DRIVE.
F-TYPE SERVICE PACK Forget about servicing costs for up to 5 years. Just savour the drive from £995. The performance, dynamics and technology of your new F-Type are born to thrill. Now, with a Jaguar Approved Service Pack you can cover servicing costs with a single upfront payment and concentrate on what matters: pure driving. Available for 90 days from the date that your F-Type was registered, there is a choice of a 3 or 5 year pack.
• 3 Year Service Pack - £995 including Vat • 5 Year Service Pack - £1,495 including Vat CONTACT OUR SALES TEAM FOR MORE INFORMATION. Terms and Conditions Apply.
XF
LIFE. BALANCED
XJ XK
XF SPORTBRAKE ON THE ROAD FROM £32,495 XF Sportbrake is the award-winning Jaguar XF engineered to new levels of practicality. It brings together the high performance that is the heart of every Jaguar with spacious estate car capacity. The XF Sportbrake takes Jaguar’s globally acclaimed sporting saloon and extends its versatility and practicality while retaining the model’s core values of dramatic, muscular elegance, a dynamic driving experience and contemporary luxury. Wherever you go, XF Sportbrake is designed to carry you and your cargo safely, effortlessly and in style. It has the capacity and it satifies the desire.
JAGUAR XF SPORTBRAKE RANGE FROM £299 A MONTH* WITH 3 YEARS FREE SERVICING**. XF DIESEL SPORTBRAKE 2.2D LUXURY 5DR AUTO On the Road Price Jaguar Deposit Contribution Customer Deposit 36 Monthly Payments GMFV (Optional Final Payment) (Includes £295 fee) Amount of Credit Duration (Months) Rate of Interest (Fixed) Representative APR
2.2D R-SPORT 5DR AUTO
3.0D V6 PORTFOLIO 5DR AUTO
£32,495.00
£34,895.00
£42,795.00
£1,500.00
£1,500.00
£1,500.00
£10,299.00
£10,349.00
£14,399.00
£299.00
£349.00
£399.00
£12,384.85
£13,171.64
£15,693.85
£20,696.00
£23,046.00
£26,896.00
37
37
37
4.34%
4.39%
4.47%
4.9%
4.9%
4.9%
XF Sportbrake features Jaguar’s progressive assistive technologies that help optimise your driving experience with dynamic performance and outstanding drive refinement. It makes life a little easier, a little better and definitely more exciting. Never before has a Jaguar looked so beautiful, been so powerful and yet had such outstanding versatility. Jaguar has taken design leadership to the next level with XF Sportbrake. Form and functionality are seamlessly bought together in one peerless vehicle. Whether transporting or touring, XF Sportbrake is designed to satisfy both the lifestyle you love and the life you lead. CALL OUR SALES TEAM ON 01204 799029 TO FIND OUT MORE.
REPRESENTATIVE EXAMPLE Official Fuel economy figures for the Jaguar XF range in MPG (l/100km): Urban 16.7–46.3 (16.9–6.1); Extra Urban 32.8–62.8 (8.6–4.5); Combined 24.4–55.4 (11.6–5.1). CO2 Emissions 270–135 g/km. The figures provided are as a result of official manufacturer’s tests in accord-
ance with EU legislation. A vehicle’s actual fuel consumption may differ from that achieved in such tests and these figures are for comparative purposes only. *Representative 4.9% APR Jaguar Privilege available on new XF and XF Sportbrake models (excluding 2.2 SE & 2.2 SE Business) registered between 1st October and 31st December 2013 at participating dealers only. Promotions are not available for used cars. Finance subject to status. Guarantees may be required. Jaguar Cars Finance, PO BOX 4465, Slough, Berkshire, SL1 0RW. With Jaguar Privilege you have the option to return the vehicle and not pay the final payment, subject to the vehicle not having exceeded an agreed annual mileage (a charge of 12p per mile for exceeding 10,000 miles per annum in this example) and being in good condition. We work with a number of creditors to provide finance to our customers, including Jaguar Cars Finance.
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XF
THE SPORTS SALOON
XJ XK
XF SPORTS SALOON ON THE ROAD FROM £29,995 Sheer driving pleasure doesn’t need to cost the earth. The multi award-winning XF’s innovative design and refined engineering deliver performance without compromising on fuel efficiency. Meanwhile an extensive range of intuitive technologies makes it as much a joy to drive as to behold. Sleek, dynamic, daring. XF is a fusion of sports car styling with outstanding luxury saloon comfort. XF’s inspired engineering has won over one hundred international awards including WhatCar? JD Power Executive Car of the year 2012 & 2013. It has proved itself the gamechanger in the world of automotive design. More than a machine, XF combines Jaguar’s renowned flair for style and luxury with a genius for technological innovation, setting the standard that other sports saloons can only aspire to. XF is renowned for its performance, refined drive and effortless power and offers a choice of engines to suit the needs of every driver and driving style, whether improved fuel economy or power and performance are priority.
JAGUAR XF RANGE FROM £279 A MONTH* WITH 3 YEARS FREE SERVICING**. XF DIESEL SALOON 2.2D LUXURY 4DR AUTO
2.2D R-SPORT 4DR AUTO
3.0D V6 PORTFOLIO 4DR AUTO
£29,995.00
£32,895.00
£40,795.00
Jaguar Deposit Contribution
£1,500.00
£1,500.00
£1,500.00
Customer Deposit
£9,279.00
£9,339.00
£13,399.00
£279.00
£339.00
£399.00
GMFV (Optional Final Payment) (Includes £295 fee)
£11,440.94
£12,410.29
£14,532.58
Amount of Credit
£19,216.00
£22,056.00
£25,896.00
37
37
37
4,28%
4.36%
4.44%
4.9%
4.9%
On the Road Price
36 Monthly Payments
Duration (Months) Rate of Interest (Fixed) Representative APR
4.9% REPRESENTATIVE EXAMPLE
Responsive, powerful and driver focused, the XF also utilises a range of technologies to assist, improve and enhance the driving experience. XF’s acclaimed handling is produced through combining exceptionally stiff body architecture, aerodynamic form and innovative suspension systems. XF is the ultimate sports saloon. Beautiful yet powerful, XF exploits cutting-edge technology to make handling effortless and driving, and unforgettable experience. Sleek outside, sensuous inside, every feature has been tailored to look after you and think ahead for you. CALL OUR SALES TEAM 0N 01204 799029 TO ARRANGE A TEST DRIVE.
**This promotion applies to eligible Jaguar XF Saloon and Sportbrake cars registered between 1st October and 31st December 2013 on Jaguar Cars Finance at participating Jaguar dealers. Services must take place at participating Jaguar Authorised Repairers. The “free servicing certificate” should be presented to the dealership at time of booking the vehicle in for a service in order to qualify. The promotion is only available at the point of registration of the vehicle in the customer’s name. Free servicing covers scheduled servicing and associated parts (oils, hydraulic fluids, seals, filters, elements and antifreeze) and labour for three years’ from the date of invoice up to a maximum of three services (3 years or 48,000 miles diesel / 45,000 miles petrol, whichever is sooner). Scheduled servicing intervals are detailed in the vehicle handbook. Excludes wear and tear items such as shock absorbers, exhaust systems, tyres, windscreens, windows, engines, transmissions, electronics, cost of fitting or repairing accessories and any form of accident damage and non-routine servicing work, parts or labour. The service package is not a warranty package. The free service promotion is only valid for the vehicle purchased. If the customer cancels the finance agreement prior to the first service being due, Jaguar Land Rover reserves the right to cancel the Service Plan.
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MEET THE CUSTOMER
MR PAUL COWELL
When deciding who we could feature as our first ever ‘Meet the Customer’ for Insight, our decision was easy; Mr Paul Cowell, is a true Jaguar enthusiast and has become quite a familiar face in and around the dealership with an appreciation and passion for the brand and vehicles only equal to our own.
HILLENDALE SPONSOR THE ALL-STARS JUNIOR TENNIS TOURNAMENT The team were pleased to be involved with David Lloyd Leisure, Bolton on the 28th September sponsoring the All-Stars Junior Tennis Tournament and displaying vehicles at the Corporate Day at the club over the same weekend. With a team present on the day, we showcased the Jaguar F-Type by the outdoor tennis courts, offering static demonstrations and firing the tournament into action. With t-shirts sponsored by Hillendale for the weekend, the 30 junior participants got extremely competitive on the tennis courts with many of them convinced the F-Type was the winning prize. With the winners now off to compete in the regional tournament at the David Lloyd Leisure club in Manchester, we wish them all the best and to all the other participants, a very well done.
As a valued existing customer, Mr Cowell often pops in for a coffee and quick chat with our very own Jon Greenwood, and so begins the competition on who knows more about the vehicles. With a love of Jaguar from a very early age, his childhood dream car was a Jaguar E-type branding it ‘the most beautiful car of all time’. One of his first experiences with Jaguar was at the age of 17; at this time Mr Cowell was finding his entrepreneurial spirit with a car wash and valeting service and remembers washing a Jaguar E-Type belong to George Best at Manchester United Football Ground. Describing the vehicle range and in particularly the E-Type as being before it’s time, Mr Cowell went on to say, ‘The modernisation of Jaguar is key, but they have still held on to their traditional values. Sir William Lyons would have given his blessing to the design architecture of the newer models. When you’re in a Jaguar it feels as though you’re in a cockpit, the car becomes a part of you which is a very unique feeling’. With 12 different Jaguars in the last 14 years and currently the proud owner of an X-Type he is now trying to persuade his lovely wife into an F-Type. ‘The whole buying process is an experience; I’ve never felt as though I’ve been sold a Jaguar and that’s where my loyalty stems from. It’s the car and the people who make the car and those that help make it an experience every single time’. With positive first experiences at Hillendale, we look forward to being of service to Mr Cowell for many years to come.
YOUNG CARERS AT THE ZOO
It was a great day for our team and we look forward to being involved in future events at the club.
BOLTON HOSPICE RAFFLE TICKETS Helping raise much needed funds for Bolton Hospice, we will be selling their raffle tickets on the lead up to Christmas.
6
With a top prize of £1000, plus many other cash prizes, you could find yourself with an early Christmas present! Please ask within the showroom for how to buy.
Hillendale continue their support of the Young Carers from Burnley, Pendle and Rossendale by taking a group of the youngsters with their families to Blackpool Zoo for the day. Stephanie Driver, Manager of Young Carers Contact said ‘There was such a buzz when the group arrived back after their trip. Many of the young carers we work with rarely or never get to spend a full day out with their whole family and this generous day out has given them memories which will no doubt be talked about for many years to come. We are genuinely and sincerely grateful to our friends at Hillendale for the opportunity to support our young carers and their families in this way, and their continued support for our work’.
Comments from the parents/grandparents: What did you enjoy most about today? “Being together as a family” “I enjoyed seeing my grandchildren enjoy themselves & being able to spend time with them” “Having a day out with my daughter” “All of it”
Comments from the children: What was the best part of the trip? “All the day was brilliant” “Seeing sea lions and spending time with mummy and nannie and my sister” “I liked the sea lion show it was AMAZING! I loved little Rubi” “Seeing the giraffes and spending time with my dad” “EVERYTHING! It’s amazing at Blackpool Zoo! Thank you everybody so much.”
EXTRAORDINARY LUXURY
XF
XJ
XK
As Jaguar’s flagship vehicle, XJ excels. Never before has a Jaguar looked so beautiful and delivered such luxury with such power. Its fusion of honed dynamic lines and sculpted elegance is designed to fulfil the core Jaguar values of innovative seduction and performance. XJ DIESEL SALOON 3.0D V6 LUXURY 4DR AUTO On the Road Price
3.0D V6 PREMIUM LUXURY 4DR AUTO £49,995.00
£54,995.00
Jaguar Deposit Contribution
£9,000.00
£9,000.00
Customer Deposit
£9,000.00
£12,000.00
36 Monthly Payments
£549.00
£599.00
GMFV (Optional Final Payment) (Includes £295 fee)
£15,779.86
£16,164.05
Amount of Credit
£31,995.00
£33,995.00
Duration (Months) Rate of Interest (Fixed) Representative APR
37
37
4.51%
4.53%
4.9%
4.9% REPRESENTATIVE EXAMPLE
Official fuel economy figures for the Jaguar XJ in MPG (l/100km): Urban 16.7-39.8 (16.9-7.1); Extra Urban 32.8-51.4 (8.6-5.5); Combined 24.4-46.3 (11.6-6.1). CO2 Emissions 270-159 g/km. Model Shown is an XJ 3.0 litre Diesel Luxury, priced at £56,865. The figures provided are as a result of official manufacturer’s tests in accordance with EU legislation. A vehicle’s actual fuel consumption may differ from that achieved in such tests and these figures are for comparative purposes only. *Representative 4.9% APR Jaguar Privilege available on new 13MY XJ models only, registered between 1st October and 31st December 2013 at participating dealers only. Promotions are not available for used cars. Finance subject to status. Guarantees may be required. Jaguar Cars Finance, PO BOX 4465, Slough, Berkshire, SL1 0RW. With Jaguar Privilege you have the option to return the vehicle and not pay the final payment, subject to the vehicle not having exceeded an agreed annual mileage (a charge of 12p per mile for exceeding 10,000 miles per annum in this example) and being in good condition. We work with a number of creditors to provide finance to our customers, including Jaguar Cars Finance.
HAS IT EVER BEEN ABOUT THE DESTINATION?
XF XJ
XK
Power, Style and uncompromised Luxury, XK makes every journey unforgettable. XK’s contemporary fusion of dramatic sweeping curves with sporting profile epitomises Jaguar’s reputation for stunning and seductive design. XK COUPE 5.0 V8 2DR AUTO
5.0 SUPERCHARGED V8 R 3DR AUTO
On the Road Price
£48,995.00
£59,995.00
Customer Deposit
£9,799.00
£12,899.00
35 Monthly Payments GMFV (Optional Final Payment) (Includes £149 fee) Amount of Credit Duration (Months)
£799.00
£899.00
£17,343.36
£22,488.55
£39,196.00
£47,096.00
36
36
Rate of Interest (Fixed)
7.2%
6.9%
Representative APR
7.6%
6.9% REPRESENTATIVE EXAMPLE
Official fuel economy figures for the XK range in MPG (l/100km): Urban 14.9–16.5 (18.9–17.1). Extra Urban 33.0–35.3 (8.6–8.0). Combined 23.0–25.2 (12.3–11.2). CO2 Emissions 292–264 g/km. The figures provided are as a result of official manufacturer’s tests in accordance with EU legislation. A vehicle’s actual fuel consumption may differ from that achieved in such tests and these figures are for comparative purposes only. *Representative 7.6% and 6.9% APR Jaguar Privilege available on new 13MY XK models only, registered between 1st October and 31st December 2013 at participating dealers only. Promotions are not available for used cars. Finance subject to status. Guarantees may be required. Jaguar Cars Finance, PO BOX 4465, Slough, Berkshire, SL1 0RW. With Jaguar Privilege you have the option to return the vehicle and not pay the final payment, subject to the vehicle not having exceeded 7 an agreed annual mileage (a charge of 17p per mile for exceeding 6,000 miles per annum in this example) and being in good condition. We work with a number of creditors to provide finance to our customers, including Jaguar Cars Finance.
WHAT OUR RECENT CUSTOMERS THINK...
DEMONSTRATOR VEHICLES
The service experience was outstanding - I trust it will continue and not just a start-up flash in the pan. I was impressed! Mr Roebuck, Bury
What a difference Hillendale have made to Bolton Jaguar. Absolutely first class. Will definitely use again and certainly recommend. Mr Entwistle, Bury
The Hillendale experience exceeded our expectations. We were treated with courtesy and respect by all Hillendale employees. They made us feel very welcome. We would definitely recommend this particular dealership. Mrs Hey, Rochdale
Hillendale totally courteous and offered immediate assistance with issue with my vehicle; they have gained a future customer.
REG
MODEL
COLOUR
INTERIOR
SPECIFICATION
13 - 63
F-Type 5.0 S/C ‘S’ Convertible Available 20/12/2013
- Ultimate Black
- Jet Leather
20” Cyclone Silver Alloy Wheels, Touch Screen Satellite Navigation, Bluetooth Telephone Connectivity, Meridian Surround Sound System with DAB, Heated Seats
13 - 13
F-Type 3.0 S/C ‘S’ 380 PS Convertible Available 28/11/2013
- Firesand
- Jet Leather
20” Blade Wheels With Carbon Fibre Inlays, Touch Screen Satellite Navigation, Meridian Premium Sound System, Xenon Headlights With Signature Lights
XJ 3.0D Portfolio SWB Auto Available Now
- Ultimate Black
- Ivory Leather
XF 3.0D S Portfolio Auto Available Now
- Lunar Grey
Mr Nuttall, Bolton
First class on customer service. Great front of house service. All a great improvement. Mr Woodcock, Bolton
Very pleased with the customer care shown at Hillendale Bolton. Always a pleasure when walking through the door.
MILES
PRICE
M.O.A
£79,912
560
£69,912
20” Kasuga Alloy Wheels, Touch Screen Satellite Navigation, Meridan Sound System With Dab Radio, Bluetooth Telephone Connectivity, Adaptive Xenon Headlights
M.O.A
£49,912
- Ivory Leather
20” Hydra Alloy Wheels, Touch Screen Satellite Navigation, Meridian Premium Sound System With DAB Radio, Heated And Cooled Front Seats, Xenon Headlights
4,532
£39,912
F-TYPE
XJ 13 - 63
Mr Pearson, Bolton XF 3.0D
Very pleased overall with Jaguar. Well done Hillendale. Best car I’ve ever had.
11 - 11
Mr Edwards, Bolton
Service team, Kenny & Nicky are great ambassadors for Jaguar.
XF 2.2D
Mr Carabine, Bolton
13 - 13
XF 2.2D 200PS Sport Saloon Available Now
- Polaris White
- Charcoal Half Leather
18” Lyra Alloy Wheels, Touch Screen Satellite Navigation, Bluetooth Connectivity, Jaguar Premium Sound System with DAB Radio, Rear Park Distance Control
MOA
£31,912
13 - 63
XF 2.2D 163PS Luxury Available 30/11/2013
- Rhodium Silver
- Warm Charcoal Leather
18” Lyra Alloy Wheels, Touch Screen Satellite Navigation, Bluetooth Connectivity, Jaguar Premium Sound System with DAB Radio, Rear Park Distance Control
MOA
£29,912
13 - 63
XF 2.2D 163PS Luxury Available 30/12/2013
- Rhodium Silver
- Warm Charcoal Leather
17” Ursa Alloy Wheels, Touch Screen Satellite Navigation, Bluetooth Connectivity, Jaguar Premium Sound System with DAB Radio, Rear Park Distance Control
MOA
£28,912
13 - 63
XF 2.2D 163PS Luxury Available 24/12/2013
- Satellite Grey
- Barley Leather
17” Ursa Alloy Wheels, Touch Screen Satellite Navigation, Bluetooth Connectivity, Jaguar Premium Sound System with DAB Radio, Rear Park Distance Control
MOA
£28,912
13 - 63
XF 2.2D 163PS Luxury Available 24/12/2013
- Ultimate Black
- Warm Charcoal Leather
17” Ursa Alloy Wheels, Touch Screen Satellite Navigation, Bluetooth Connectivity, Jaguar Premium Sound System with DAB Radio, Rear Park Distance Control
MOA
£28,912
13 - 13
XF 2.2D 163PS Luxury Available Now
- Ebony
- Warm Charcoal Leather
17” Ursa Alloy Wheels, Touch Screen Satellite Navigation, Bluetooth Connectivity, Jaguar Premium Sound System with DAB Radio, Rear Park Distance Control
3,480
£27,912
Absolutely brilliant in all aspects. I have driven Mercedes for 10 years and the service, friendliness etc. at Jaguar was different class. Mr McKenzie, Whitefield
I almost never rate anything as “Outstanding” however, the way it was dealt with by the After Sales Manager, Mr Kenny Curran actually was ‘Outstanding’. I have no hesitation in returning to Hillendale or recommending them for servicing. 8
Mr Edmunson, Pendle
JAGUAR FOR BUSINESS
XF RANGE FOR BUSINESS USERS Sheer driving pleasure doesn’t need to cost the earth. The multi award-winning XF’s innovative design and refined engineering deliver performance without compromising on fuel efficiency. Meanwhile an extensive range of intuitive technologies makes it as much a joy to drive as to behold.
XF SALOON 2.2D LUXURY 4DR AUTO
XF SPORTBRAKE 2.2D LUXURY 5DR AUTO
35 MONTHLY RENTALS*
35 MONTHLY RENTALS*
£369 +VAT
£399 +VAT
INITIAL PAYMENT
INITIAL PAYMENT
£1,107 +VAT
£1,197 +VAT
XJ RANGE FOR BUSINESS USERS
XK RANGE FOR BUSINESS USERS
XJ redefines what a luxury car should be. It’s a dramatic combination of beauty, luxury and power. It provides agility and delivers a refreshingly dynamic driving experience. For the passenger, the cabin is built for stretching out and relaxing.
XK is the Grand Tourer with the heart and soul of a sports car. Enjoy refined performance, luxury and the convenience of a 2+2 seating configuration. Four models are available: XK, XK Portfolio, XKR and XKR-S. All have an advanced all-aluminium body structure, are powered by 5.0 V8 engines and are available as Coupé or Convertible.
No car looks, or feels, like XJ.
XJ SALOON 3.0D V6 LUXURY 4DR AUTO
XK COUPE 5.0 V8 2DR AUTO 14MY
35 MONTHLY RENTALS*
35 MONTHLY RENTALS*
£549 +VAT
£549 +VAT
INITIAL PAYMENT
INITIAL PAYMENT
£1,647 +VAT
£3,294 +VAT
*Business users only. Based on a 36 month Jaguar Contract Hire agreement on the model shown, standard specification, a mileage of 10,000 miles per annum (30,000 miles in total), non-maintained. Initial payment in advance as shown + VAT followed by 35 monthly rentals at rental shown + VAT. May be subject to further charges depending on the condition/mileage when vehicle returned. Finance subject to status. Guarantees/indemnities may be required. This promotion cannot be used together with other manufacturer’s promotions and is subject to availability at participating dealers only, for new vehicles ordered from 1st October to 31st December 2013, while stocks last. Certain categories of business user may be excluded. Jaguar Contract Hire is provided by Lex AutoLease, trading as Jaguar Contract Hire, Heathside Park, Heathside Park Road, Stockport SK3 0RB. Written quotations are available on request. All details are correct at time of publication and are subject to change without notice.
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BOLTON LADS & GIRLS CLUB As we look to find new ways to support the local community in Bolton, we’ve been speaking to the team at Bolton Lads and Girls Club and were able to donate a set of furniture which was to be replaced in our showroom. The youth club do a fantastic job in delivering a wide variety of programmes to nearly 3,000 young people each week ranging from recreational opportunities, performing arts, and a diverse range of sporting activities as well as guidance and support. We hope the furniture will be put to good use or even used to raise funds for the club. We look forward to continuing our support of the great work they do over the coming months.
AFTERSALES MAKING YOUR EXPERIENCES COUNT As we settle in to our roles here at Bolton, the first few months have been that of real excitement and change. Already having made significant improvements to the service we’re able to offer our customers, we have seen our customer care rankings soar into the top ten in the country in our first few months. Constructive feedback from you has been invaluable in allowing us to make the changes you want to see and so may I take this opportunity to thank each and every customer who has helped us achieve these significant improvements in such a short space of time. Our ethos here at Hillendale is to provide the best customer care in the Jaguar Land Rover network and so these improvements are a testament to the focus and devotion of every member of our team and is a step in the right direction in our aim to offer a value for money one stop shop service to all Jaguar customers whatever age of vehicle.
WIPE YOUR TEARS Hillendale Jaguar Bolton are proud to offer support to the ‘Wipe Your Tears’ Charity based in Bolton. With a commitment to assisting in the financial support and care of seriously and terminally ill children and their loved ones, our decision to offer our support was never really a decision but more a moral obligation offering a sincere helping hand.
10
The work that the charity do to brighten the lives of some of these children is incredible and we couldn’t be more pleased to be able to offer our time and support to aid this worthy cause. Having recently sponsored the design and print of the event programme for the incredible ‘Tear Drop Ball 2013’, We’re looking forward to building our relationship with Damian and his team and hope that we can do our part to make a real difference and add smiles to some of these brave children’s faces.
Need any assistance or advice on any aspect of your Jaguar motoring? Remember, our After Sales Team is always here to help; with backup support, expert advice, servicing and a host of accessories you’re always welcome to give us a call and we’ll be only too pleased to help.
PREPARE YOUR JAGUAR FOR WINTER WITH HILLENDALE
Don’t get caught out this winter - book your Jaguar in for a thorough Winter Health Check at Hillendale. We put a lot more strain on a car battery during the winter months, so a check of the electrical systems is recommended, together with the starter motor and all charging systems. Visibility can also be severely reduced in winter, making efficient windscreen wiper operation important. Our Technicians will look closely for damage and wear of tyres, as well as ensuring correct tyre pressures. Lighting systems will also be checked, while oil levels and anti-freeze are topped up accordingly. For added peace of mind, Navteq satellite navigation updates are also available to give you access to the latest European maps. Only a Jaguar Approved Service Centre can give you the reassurance of knowing that your car will be serviced and maintained by fully qualified technicians using genuine parts. Harsh winter weather is never far away at this time of year so make sure your Jaguar is ready for the worst.
WINTER LASTS LONGER THAN YOU THINK... Winter tyres should be used in temperatures under 7°C **
OCT
NOV
DEC
6°C
3°C
1°C
JAN
FEB
MAR
1
1
2°C
°C
°C
Please contact us if you would like to discuss all things Jaguar or maybe just call in for a coffee and we can have a chat about your current needs and expectations for the future.
Every time the temperature drops below 7°C, the simple truth is your Jaguar would be safer fitted with winter tyres. That’s the temperature at which conventional, summer tyres start to harden and offer reduced grip. It means the stopping distance at 30mph, on a snow-covered road, will increase by 8 metres – or two car lengths – compared to a car fitted with winter tyres. For a stable and wellbalanced car, it’s also important that winter tyres are only fitted in sets of four.
Kenny Curran
FITTED FOR AS LITTLE AS £650 INC. VAT.
Kenny Curran After Sales Manager
After Sales Service you can count on.
To order your winter tyres call us today on 01204 799014. *Your Summer tyres will be housed at our ‘Tyre Hotel’ for the duration of the winter period. We will also re-fit them when required free of charge. £650 inc. vat is for a complete set of four Pirelli Sotto 235/55/17 winter tyres. Price inclusive of VAT. **Average UK min temperatures 1981 - 2010. Source: www.metoffice.gov.uk.
REVEALED, THE JAGUAR C-X17 SPORTS CROSSOVER CONCEPT MEET THE TEAM JON GREENWOOD With a genuine passion for cars since his early years, Jon has been a key part of the sales team at Jaguar Bolton for over 11 years and with 12 years of prior sales experience, his hands on approach and product knowledge have stood him in good stead for the demands of the role here at Hillendale. With Jaguar’s expanding product range experiencing unprecedented levels of success already during 2013, Jon has never been more excited to be associated with Jaguar. Describing it as a ‘unique’ brand, it’s new direction is something of real excitement and as a salesman Jon described it as ‘getting under your skin’. Known as the ‘Fountain of all Knowledge’, Jon is a very familiar face in and around the dealership and needless to say Jon is a vital element of our Sales operations.
Jaguar Announces All-New Technically Advanced Aluminium Architecture and Reveals C-X17 Sports Crossover Concept Jaguar’s first ever sports crossover concept vehicle has been recently revealed at the 2013 Frankfurt Motor Show. The C-X17 has been created as a design study to introduce Jaguar’s all-new advanced aluminium monocoque architecture, on which an exciting range of future Jaguars will be built. This new philosophy underpins the entire innovative future of the Jaguar brand. A modular and scalable vehicle architecture, engineered and developed for Jaguar, the architecture is high-strength, lightweight, extremely stiff and incorporates innovative efficiency technologies. It enables flexible high-volume production while allowing creative design freedom and competitive interior packaging, without compromising the unique character, dynamics, performance and luxury that Jaguar is famous for. This will enable Jaguar to grow its product portfolio, targeting high-growth areas of the premium market.
As a sports crossover, the Jaguar C-X17 stretches the design possibilities of the segment by combining the character and driving experience of a sports car with increased presence, style and flexibility. The sports crossover concept represents the potential expansion of Jaguar’s portfolio of body styles, with the associated enhancement of the brand’s relevance and appeal to a wider global audience.The C-X17 represents new territory for Jaguar – but in its design, performance and luxurious sophistication, it is pure Jaguar. “We designed the C-X17 from the ground up from a distinct set of principles, a deep sense of what makes a Jaguar: exciting proportions, clean lines, balance of form. Assertive and powerful, yet with a beautiful sensuality about it, the C-X17 is boldly, distinctively Jaguar.” Ian Callum, Design Director, Jaguar
We look forward to bringing you further exciting news on the growth of Jaguars product portfolio in the coming months.
Originally from Nelson, Jon’s interests in cars doesn’t stop at Jaguar. In his spare time Jon is a collector of Subaru’s having worked on rebuilding and re-tuning five vehicles over the past few years. With one now back on the road and another in a lockup Jon is proud of his collection and with a garage full of spare parts he could most probably build another car from stock. Married to Sue his lovely wife of 14 years, Jon enjoys his time off and is an active supporter of the charity ‘ Speed of Sight’, having coordinated a blind land speed record in two Jaguars in 2002, a record which was subsequently broken however Jon is still very much involved in fundraising for this great cause. With an extensive base of loyal customers throughout his career, Jon is looking forward to the expanding Jaguar portfolio and exciting times ahead and we look forward to working with him in the years to come.
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Hillendale Jaguar, Bolton 59, Bolton Rd, Bolton, Lancashire BL4 7JL T 01204 799029 Junction 3, M61 WWW.HILLENDALE.CO.UK