A world of resources 2009/2010 Academic Diary & Student Handbook
University Telephone Numbers
Tel No Student Services 023 8059 9599 Centre Accommodation 023 8059 9599 Service Career Destinations
023 8059 3501
Counselling, 023 8059 3719 Support Services Enabling Services, 023 8059 7726 Disability Advice & Support Dyslexia Service (Highfield contact)
Welcome to the University of Southampton.
023 8059 2759
Enabling Services, 023 8059 7241 Mentoring
I am pleased that you chose to study here. I am sure that you will be happy with your selection. The University of Southampton is one of the UK’s leading research universities, and we are well known for the quality of our teaching.
First Support 023 8059 7488 (Formerly Wellbeing) Support Services Nursery
023 8059 3465
Residences Support (Wardenal Services) Support Services
Glen Eyre 023 8059 5975 Wessex Lane 023 8059 8040 Small Halls 023 8059 8005
Sport & Recreation
023 8059 2119
Needs Assessment Centre
023 8059 7233
Nightline
023 8059 5236
Security Section From internal phones ring only 3311
023 8059 3311
Students’ Union Advice & Information Centre
023 8059 2085
Main University switchboard
023 8059 5000
As a new student, we thought you might need a manual that would introduce you to the University world. Your Academic Diary and Student Handbook 2009/2010 has been designed to make your first steps in Higher Education as hassle-free as possible. At the front, you will find your Academic Diary; a useful tool which provides you with a list of the key University dates and will help you plan ahead. At the back you will find your Student Handbook; a valuable reference document, which I hope you will find useful. It will help familiarise you with all the services the University provides as well as containing important information covering the spectrum of University services, resources, policies, procedures and regulations and will introduce you to our online resources. My very best wishes for a successful and rewarding time at the University of Southampton.
Professor Don Nutbeam Vice-Chancellor
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Welcome to your Academic Diary and Student Handbook. The Student Handbook is your clear and concise guide to the University of Southampton and it will compliment the information you will be given in your School Handbook. It has proved to be very popular with undergraduate and postgraduate students, especially in the first months of their studies, so much so, that staff have been keen to get their hands on a copy too. It provides a quick guide, signposting you to all the services available, all the University rules and regulations and other up to date information through its links to the online Student Resources Network (SRN). You’ll find out more about that inside your Handbook. Just look out for the SRN colours which tell you help is at hand. We’ve even given you a range of maps to help you find your way around our campuses. Everything is designed to make your new student life as easy and enjoyable as possible. The Student Services Centre is here to help and make your University experience as fulfilling as possible. It’s housed in the award-winning building, directly opposite the Jubilee Sports Centre, where we work in partnership with Schools and Services to provide advice, information and deal with all your enquiries in one location. Pop into the Student Services Centre, send us an email or give us a call if you need any help. You’ll find our contact details inside. I wish you good luck with your studies.
Dr Janice Rippon Director of Student Services
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Contents Personal Information
6
Term Dates
7
Academic Timetables
8
Academic Diary 2009-2010
11
Student Handbook
67
Student Resources Network
68
University Rules and Regulations
71
Enrolment Creating your Soton.ac.uk Email Account
72
Student Entitlement Declaration
72
Student Guidance Document
72
Academic Integrity Statement
72
Intellectual Property Rights
73
Examinations
73
Your School Office
73
Your School/Programme Handbook
74
Personal Tutor/Supervisor
74
Absence and certification of illness
74
Staff Student Liaison Committees
75
Student Complaints
75
Academic Appeals
76
Student Conduct
77
Drugs/Alcohol/Smoking
77
Health and Safety
77
Data Protection Act 1998
78
Confidentiality
78
Equal Opportunities
79
Environment and Sustainability
79
A-Z regulations
80
Services for Students
4
71
82
Student Resources Network
82
Student Services Centre
82
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IT and Computing Services
83
Libraries
83
Fees
84
Financial Information and Assistance
84
Accommodation Service
85
Halls of Residence and Residence Support
86
Career Destinations
86
Health and Wellbeing
87
Assistive Technology Service
88
Dyslexia Services
88
Services for Disabled Students
89
Needs Assessment Centre
89
Student Safety and the First Support Team
90
Counselling
90
Harassment
90
Safe Zones
91
Southampton University Students’ Union
91
Students’ Union Advice & Information Centre
92
Mature Students
92
Centre for Language Study
93
Religious Faith
93
Nursery
94
Sport and Recreation
94
Cafes and Restaurants
95
Getting around Southampton
95
Campus Maps and Addresses
97
Index
112
Contact Details
114
Emergency Telephone Numbers
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Personal Information Personal Name Home Address Term Address Telephone
Mobile
Email Contact Person Academic Student ID School
Telephone
Subject
Year of Study
Tutor/Supervisor
Telephone
Medical/Accident Doctor’s Name
Telephone
Doctor’s Address National Health No. Blood Group Essential Information (or Allergies) Dentist’s Name
Telephone
Dentist’s Address Emergency Contact
Telephone
Mobile
Address
Bank Name Address Telephone
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Email Email
Term Dates University Closure Christmas:
24 December 2009 – 3 January 2010 (inclusive)
Easter:
1 April 2010 – 6 April 2010 (inclusive)
Standard Term and Semester dates Semester 1
Thursday 1 October 2009 – Saturday 30 January 2010
Semester 2
Monday 1 February 2010 – Saturday 19 June 2010
Christmas Vacation
Monday 14 December 2009 – Friday 1 January 2010
Easter Vacation
Monday 22 March 2010 – Friday 16 April 2010
Autumn Term
Thursday 1 October 2009 – Friday 11 December 2009
Spring Term
Monday 4 January 2010 – Friday 19 March 2010
Summer Term
Monday 19 April 2010 – Friday 18 June 2010
Bank and Public Holidays 2009
2010
2011
New Year
1 January
1 January
1 January
Good Friday
10 April
2 April
22 April
Easter Monday
13 Mar
5 April
25 April
Bank Holiday
4 May
3 May
2 May
Bank Holiday
25 May
31 May
30 May
Bank Holiday
31 August
30 August
29 August
Christmas Day
25 December
25 December
25 December
Boxing Day
26 December
26 December
26 December
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Academic Timetables Semester One 1 October 2009 – 30 January 2010
Period Time
8
1
09:00 - 09:50
2
10:00 - 10:50
3
11:00 - 11:50
4
12:00 - 12:50
Lunch Or 5
13:00 - 13:50
Lunch Or 5
14:00 - 14:50
6
15:00 - 15:50
7
16:00 - 16:50
8
17:00 - 17:50
Mon
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Tues
Wed
Thurs
Fri
Semester Two 1 February 2010 – 19 June 2010
Period Time 1
09:00 - 09:50
2
10:00 - 10:50
3
11:00 - 11:50
4
12:00 - 12:50
Lunch Or 5
13:00 - 13:50
Lunch Or 5
14:00 - 14:50
6
15:00 - 15:50
7
16:00 - 16:50
8
17:00 - 17:50
Mon
Tues
Wed
Thurs
Fri
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Student Handbook
Student Resources Network The Student Resources Network (SRN) is your gateway to all the help and support you need as a student at the University of Southampton. The physical and virtual services or information provided by our Schools or Professional Services is only a click or a call away. Wherever you see the Student Resources Network colours you’ll know advice and information for Southampton students is nearby in the Student Services Centre, in your School OďŹƒce and in places like the University libraries. Look out for the SRN colours
Online facilities can be found by logging into the SUSSED portal and using the Student Resources Network. Access this by using any PC and your university login. Go to: www.sussed.soton.ac.uk
How to use your online resources Most University computers have SUSSED as the homepage so simply log in and click on the Resources tab:
There are other tabs at the top of the homepage which can be used to access your School website as well as your emails, the library and other services.
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Student Resources Network Undergraduate Students This is where you will find links to a wide range of information relating to your life as an undergraduate student at Southampton. Postgraduate Students This is where you will find links to a wide range of information relating to your life as a postgraduate student at Southampton. University Campuses Find your way around all the campuses and specific information about what’s going on where you are studying and how to access information. Quality Handbook The Quality Handbook is a living, web-based resource, bringing together education policies and guidance in a single resource for users. Rules and Regulations Information on our obligations and yours, with links to the rules and regulations that both you and The University have agreed to abide by. Services for Students Guiding you every step of the way with help from the student Services Centre, Career Destinations, Student Support, ISolutions, Libraries and many more. Students’ Union This is where you can find links to the main Students’ Union website and the Students’ Union Advice and Information Centre (SUAIC), who offer information and advice to all students on listed subjects. You’ll find details of their location too. Student Life Life and leisure in and around the city of Southampton including activities around the University and the local area. E Learning Connecting people and education via technologies in an e-learning community, including links to Blackboard which puts the individual student at the centre of the learning process, adopting techniques such as support for alternative learning styles and customised learning paths for individuals and groups of students. It also means better integration of learning with all aspects of student life. SRN Related Links This will point you to other information which you may find useful. Click on Downloads and access an online copy of your current Academic Diary and Student Handbook. You will be able to find future copies of your Academic Diary and Student Handbook
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handbook online throughout your time at the University of Southampton. Simply log onto SUSSED, click on the Resources tab and follow the link to the Downloads section. You can access advice, information and services 24/7 regardless of which campus you study at or the pattern of your studies, see your financial account and pay your fees, check your timetable or update your personal information and much more. It is designed to fit with the lifestyle of all our student groups whether you are an undergraduate student working at our Portsmouth campus or a postgraduate research student based at Highfield.
Your Student Handbook and the Student Resources Network Use this key to help you find more details about the handbook sections on SRN: Find more on Sussed at
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University Rules and Regulations There are many rules, regulations, policies and procedures which help provide you with the best University education possible at Southampton. You won’t need to refer to all of them until your degree programme is well underway. We have highlighted a few here which will help you get the best from your education from your induction week onwards and those which may be of immediate interest. These will help you find your way to others as and when you need them.
Enrolment All students must enrol before they can officially join the University (this includes students in partner institutions). You must enrol within seven days of the start of your programme of study (including any placements). Failure to enrol may result in you being ‘deemed withdrawn’ from the University. This means you would be permanently removed from your programme of study and if applicable would not be entitled to your Student Loan or be entitled to remain in Halls of Residence. In addition, if your right to stay in the UK is by virtue of a visa, failure to enrol may result in your being reported to the UK Border Agency and losing your right to stay in the UK. You can enrol online using the link below. Tel: +44 (0)23 8059 8888 (lines open 09.00-17.00 UK time) Email: enrol@soton.ac.uk You will find more information about enrolment at: www.southampton.ac.uk/enrol/ Find more on Sussed at SRN Quick Links
Enrolment
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Creating your Soton.ac.uk Email Account You can obtain a soton.ac.uk email account by using Subscribe. Subscribe is a web-based self-registration process to allow you to set up a computing account and to continue to manage the account once it has been created. Subscribe can be accessed from any computer connected to the internet and is therefore available at any time and from any location. This is the account which will be used for all University communications. www.southampton.ac.uk/iss/account/index.html Find more on Sussed at Study Administration
Email and iSolutions
Student Entitlement Declaration This explains what the University aims to provide you with during your time as a student. Find more on Sussed at Student Rules
Student Entitlement Declaration
Student Guidance Document This explains what the University expects from you as a student and makes recommendations on how to get the most from your University experience. Find more on Sussed at Student Rules
Student Guidance Document
Academic Integrity Statement This outlines the principles you are expected to work in accordance with during your time as a student Find more on Sussed at Student Rules
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Academic Integrity Statement
Intellectual Property Rights You may be involved in research and producing publications particularly if you are a postgraduate student. You should consult your School and Research and Innovation Services for further information about intellectual property rights. Find more on Sussed at Intellectual Property Rights
Student Rules
Examinations It is your responsibility to keep your School office informed of the courses you are taking and to have noted dates and times of exams and assessments. Exam timetables are published on the web prior to the exam period. Tel: 023 8059 2823 (2823 internal) Email: exams@soton.ac.uk Find more on Sussed at Study Administration
Exams Office
Your School Office You will get to know staff in your School Office really well during your time at the University. They have all the information about your programme and modules at their fingertips. On your School webpage you can find out information about who’s who and where to find them. You can get to your School automatically from the Sussed homepage by choosing the School tab. Find more on Sussed at
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Your School/Programme Handbook You will be issued with your School/Programme Handbook during your Induction Programme at the start of semester. This provides a wealth of information about your programme which you can refer to throughout your studies. Find more on Sussed at
Personal Tutor/Supervisor Every School operates a system of personal tutors for its undergraduate students – someone who is allocated to contact you at specific points in the academic year and/or to provide guidance if you have specific academic difficulties at any point during your studies. You should check your School/Programme Handbook for details of your School arrangements for personal tutors. All postgraduate students are provided with a supervising team to support their research endeavours at the University. Some Schools make additional provisions for their postgraduate students (e.g. mentors). You should check your School/Programme Handbook to confirm the support mechanisms in place to help you with your studies. Find more on Sussed at
Absence and certification of illness If you are unwell for up to 5 days and unable to attend your studies you are required to self-certify by completing a Self Certification Form. If you are unwell for more than 5 days you should consider making an appointment with your GP to assess whether you are fit to attend University. Persistent unexplained absence may constitute grounds for terminating your course so it is vital to remain in contact with your School. Find more on Sussed at Your Rules
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Staff Student Liaison Committees In addition to informal mechanisms all Schools have a formal Staff Student Liaison Committee (SSLC) composed of elected student representatives and members of staff to deal with any concerns or developments which affect undergraduate and/or postgraduate students. If you have more general issues or concerns about your programme or course which may be affecting yourself and other students, you can take these up with your course representative who can raise them at your SSLC or the relevant body for your School. Details of this will be provided in your School Handbook. The Vice-President of SUSU (Education and Representation) helps support School student representatives. You can also raise issues through the officers of the Southampton University Students’ Union (SUSU). Find more on Sussed at
Student Complaints If you have a concern or complaint about any aspect of your experience at the University we encourage you to raise it with the relevant staff / department informally in the first instance and as soon as the concern arises. It is better to let us know as soon as possible so that any concerns you have may be resolved quickly. You may also wish to consult with your course representative if it is an issue in common with other students. In most cases we hope to resolve your concerns or complaints informally, however if this is not possible you may wish to follow the formal complaints process. Students will not suffer any disadvantage or recrimination as a result of raising a concern or complaint. Each year the University reviews and improves its regulations in order to provide clear robust procedures which are student centred with the intention that all student complaints [and/or appeals] will be processed according to the regulations which have been approved for the current year. http://www.calendar.soton.ac.uk/sectionIV/part20.html However, if you were enrolled on a programme of study at the University prior to the current year, you are entitled to invoke the procedures that were applicable when you first enrolled on that programme of study. Should you wish to do so, the appropriate regulations can be found in the University Calendar archive for the relevant year [http://www.calendar. soton.ac.uk/sectionIV/index.html].
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We would strongly advise you to seek support and/or advice from Students’ Union Advice and Information Centre (SUAIC) Tel: 023 8059 2085, Email: suaic@susu.org . Find more on Sussed at A-Z Regulations
Complaints & Appeals
Academic Appeals If you wish to appeal against an academic decision, on the grounds stated in the regulations, we encourage you to raise it with the relevant staff / department informally as soon as you have received the academic decision. You will need to provide evidence to support the grounds under which you wish to appeal. Please note that students may not question the academic judgement of the examiners. Each year the University reviews and improves its regulations in order to provide clear robust procedures which are student centred with the intention that all student appeals will be processed according to the regulations which have been approved for the current year. http://www.calendar.soton.ac.uk/sectionIV/part19.html However, if you were enrolled on a programme of study at the University prior to the current year, you are entitled to invoke the procedures that were applicable when you first enrolled on that programme of study. Should you wish to do so, the appropriate regulations can be found in the University Calendar archive for the relevant year [http://www.calendar. soton.ac.uk/sectionIV/index.html]. We would strongly advise you to seek support and/or advice from Students’ Union Advice and Information Centre (SUAIC) Tel: 023 8059 2085, Email: suaic@susu.org . Find more on Sussed at A-Z Regulations
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Complaints & Appeals
Student Conduct As a University of Southampton student you are expected to represent the University in a positive manner at all times in and around the campus. This includes being respectful of peers, colleagues and our neighbours in the wider community and making a positive contribution to the neighbourhood. The University has a set of discipline procedures which it uses if students behave negatively in the University community. Find more on Sussed at Student Conduct
Drugs / Alcohol /Smoking The University has a zero tolerance approach to drugs and it will contact the police to deal with any incidents of drug use on or around its premises. The University discourages its sta and students from drinking alcohol irresponsibly. The University is committed to a No Smoking Policy which applies to everyone. Smoking is prohibited in and immediately outside all University buildings. Find more on Sussed at Student Conduct
Drugs/ Alcohol/ Smoking
Health and Safety The University requires all students, employees and other persons to work safely and with due consideration for others while in Halls, Schools and on Campus. For more detailed information on these issues please refer to your School Handbook and the Hall Regulations, if applicable. Failure to comply with Health & Safety rules, including ďŹ re procedures, can result in disciplinary action and may be a criminal oence leading to prosecution. Find more on Sussed at Student Conduct
Health and Safety
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Data Protection Act 1998 The University will store and process information collected about its students only for the purposes for which that information has been collected - to enable the University’s central and legitimate activities and the procedures which underpin those activities. The University will attempt to ensure that the information is accurate, up-to-date and safeguarded from unauthorised disclosure. Information may be disclosed in appropriate circumstances - for example, in respect of references, where a collaborative, joint or exchange programme is undertaken, to staff and officers of the University, to UCAS, in accordance with the University’s notification to the Information Commissioner, or where the disclosure is either authorised or required by law (e.g. to the Home Office or the police, or in respect of the National Students Survey, Council Tax and Electoral Register). For more detailed information, please visit: http://www.resource1.soton.ac.uk/corporateservices/legalservices/ practiceareas/dpfoi.html Find more on Sussed at Student Conduct
Data Protection Act
Confidentiality Our students study in an adult environment and they are expected to take adult responsibility for their life at University. As adults, they are entitled to the same rights of privacy and confidentiality as any other adult. Staff are able to give guidance and information to their students only. Except in exceptional or pre-defined circumstances, staff are unable to divulge personal information or discuss their students situation with anyone else without the written consent from the student involved and this would be in exceptional cases. Special arrangements are in place for any students under 18 year of age. You should contact Educataion Support for further information. Tel: 023 8059 9022
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Equal Opportunities The University operates an inclusive policy for staff and students regardless of gender, race, disability, religion and belief, sexual orientation and age. During 2009 the University has also introduced a new policy relating to the Dignity at Work and Study of every member of the University. If you need advice about any diversity issues you should contact Education Support, tel: 023 8059 9022 or the Diversity Office, tel: 023 8059 3207. Find more on Sussed at Equal Opportunities and Diversity
Student Conduct
Environmental and Sustainability The University is committed to reducing its impact on the environment. We encourage staff and students to behave in a way which minimises their impact on the environment. For example, we’ve provided recycling facilities to help reduce the amount of waste we send to landfill and run the Uni-link award winning bus service to get around Southampton. We work closely with the Student Union’s Environmental and Ethics Executive Officer to promote easy ways for students to reduce their impact on the environment. Contact your Environmental and Ethics Executive Officer to get involved and make a difference. You can find out more about the University’s sustainability activities and the part you can play by visiting: www.southampton.ac.uk/susdev/ and http://enviro.susu.org/. Find more on Sussed at Sustainability
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A-Z Regulations All University regulations can be found on the University’s Calendar. This is a strangely named document which contains all the formal information which you sign up to when you enrol at the University. Find more on Sussed at
The following regulations are found in Section IV: General Regulations − Admissions to Degree Programmes − Regulations Governing Complaints from Applicants − Credit Accumulation and Transfer Scheme − Discipline − Examinations, Transcripts and Certificates − Progression, Determination and Classification of Results − Regulations Governing Student Residence − Opting out of Membership of Students’ Union − Fees, Charges and Expenses − Academic Integrity Statement for Students − Academic Integrity Procedures − Academic Integrity Procedures for Postgraduate Students − Regulations Governing Student Complaints − Regulations Governing Appeals by Students − Procedures for Handling Applications from Students with Previous Criminal Convictions − Regulations for Use of computers and Voice and Data Communications Networks − Regulations for the Use of Information Systems Services Resources − Disability Statement − Dignity at Work and Study Policy − Equal Opportunities Policy − Freedom of Speech − Intellectual Property Regulations − Library Regulations − Off- Air Recordings of Radio and TV − Official and Academic Dress − Identity Cards
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− Safety Policy − Vehicles and Bicycles Part V: Higher Degree Regulations can be found at: http://www.calendar.southampton.ac.uk/sectionV/index.html Section VI : Academic Regulations - Faculty of Law, Arts and Social Sciences can be found at: http://www.calendar.southampton.ac.uk/sectionVI/index.html Section VII : Academic Regulations - Faculty of Engineering, Science and Mathematics can be found at: http://www.calendar.southampton.ac.uk/sectionVII/index.html Section VIII : Academic Regulations - Faculty of Medicine, Health and Life Sciences can be found at: http://www.calendar.southampton.ac.uk/sectionVIII/index.html In addition, the Quality Handbook provides information on a comprehensive range of academic topics. You can find a detailed index of topics at www.southampton.ac.uk/quality/atoz.html
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Services for Students Student Resources Network The Student Resources Network (SRN) is your gateway to all the help and support you need as a student at the University of Southampton. The physical and virtual services or information provided by our Schools or Professional Services is only a click or a call away. Wherever you see the Student Resources Network colours you’ll know advice and information for Southampton students is close at hand. This may be at the Student Services Centre, your School Office, in University Libraries or in the SUSSED portal and Student Resources Online. You can access online resources from SUSSED - simply select the Resources tab to find all the help you need. It was recognised as a feature of good practice in the QAA (Quality Assurance Agency for Higher Education) Institutional Audit in 2008. Find more on Sussed at
Student Services Centre The Student Services Centre is a central point of contact for all student queries whether by email, phone or face-to-face. In partnership with Schools, Professional Services and the Student Services Department, it deals with payment of accommodation and tuition fees and provides general information and advice regarding financial assistance, graduation and exams in particular, as well as most other queries you may have about your University experience. Tel: 023 8059 9599 (29599 internal) E-mail: ssc@soton.ac.uk Mon, Tue, Thu, Fri: 9.00-17.30 / Wed: 9.00-15.30 Find more on Sussed at Student Services Centre
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IT and Computing Services iSolutions provides IT, computing and telephone services for the University. Please contact ServiceLine, the iSoultions Service Desk, if you have any questions about your University computing account, or anything concerning University IT and computing facilities, such as PC workstations or printers. Use the Subscribe function to get your University computing account and soton.ac.uk email address if you have not already done so, by going to: http://www.southampton.ac.uk/isolutions/essentials/newusers/ index.html ServiceLine contact details: Tel: 023 8059 5656 (25656 internal) E-mail: serviceline@soton.ac.uk Mon-Fri: 8:30-18:00 when the University is open Find more on Sussed at Computer Services
Libraries There are libraries at ďŹ ve sites spread across the University and you are automatically a member of all of them. You will be able to access the libraries using your University ID card. For further information go to SUSSED and click on the Library tab. Tel: 023 8059 2180 (22180 internal) E-mail: libenqs@soton.ac.uk Find more on Sussed at
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Fees The Student Fees OďŹƒce is responsible for the billing and collection of student tuition, hall of residence and other miscellaneous fees. You can pay your fees in person at the Student Services Centre, over the phone, by post or online via the SUSSED portal, which is the fastest and easiest way to pay your fees. This Student Handbook provides handy reminders within the Academic Diary to when your fees are due. You should make every eort to pay on time as your access to facilities, such as IT and libraries, may be removed if you have outstanding fees. If you are worried about making your payments you should contact the Student Services Centre for advice. Tel: 023 8059 9599 (29599 internal) E-mail: ssc@soton.ac.uk Mon, Tue, Thu, Fri: 9:00-17:30 / Wed: 9:00-15:30 For more information about how to pay your fees please visit the Fees website at http://www.soton.ac.uk/study/feesandfunding/feeshowandwhen.html Find more on Sussed at Study Administration
Student Fees
Financial Information and Assistance During your time at University you may want advice about how to manage your money or secure funding and University bursaries. Our Financial Information and Assistance team are able to point you in the right direction. They work closely with national funding bodies such as the Department for Business, Innovation and Skills (DBIS) and Student Finance England ( SFE ) to get the most up-to-date information to you and advise you on how to access funds you are eligible for. In addition, our Schools provide tailored information on scholarships and studentships. Tel: 023 8059 3287 (23287 internal) E-mail: stufunds@soton.ac.uk Mon, Tue, Thu, Fri: 9.00-17.30 / Wed: 9.00-15.30 Find more on Sussed at Money Management
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Accommodation Service The Accommodation Service provides administration, information and support to the University community for all aspects of student housing in Halls of Residence, and the private rented sector. In addition we offer a free, confidential advisory service and a wide range of handbooks, leaflets and checklists covering housing matters for students. Tel: 023 8059 9599 (29599 internal) E-mail: accommodation@soton.ac.uk Mon, Tue, Thu, Fri: 9:00-17:30 / Wed: 9:00-15:30 Find more on Sussed at Accommodation
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Halls of Residence and Residences Support Halls of Residence If you have a maintenance problem within your Hall, please report it to the main reception if you live in Wessex Lane Halls Complex or Glen Eyre Complex. If you live in Small Halls and Archers Road Halls (including Erasmus Park) , please send an e-mail to repairs@soton.ac.uk with your full name, contact details and an explanation of the problem. If you would like to apply for a room transfer, please complete a Transfer Form available from your Hall of Residence reception or from the Student Services Centre. The Hall Manager will contact you if suitable rooms are available. Residences Support The Residences Support Team (formerly Wardenal Service) is available to students during their stay in Halls of Residence. They are made up of staff or students who have experience of University life and their role is to point students in the right direction for any help or assistance they may need. They also facilitate communal living by ensuring that students abide by the Hall Regulations in a social but study conducive environment in a way which is designed to help students settle. They check students are not breaching any Health and Safety rules in their accommodation. The Residences Support Team operates a rota system providing out of hours cover. They are not trained to deal with health/emergency situations and will contact the appropriate services in these situations. Find more on Sussed at Halls of Residence and Wardenal Service
Career Destinations Use Career Destinations to help you explore future career options and find both part-time and permanent employment. We can help equip you with the skills you need to land your ideal job. Find out how you can gain valuable work experience and explore the wide variety of interesting voluntary projects available both locally and further afield. The service has many links to local and national employers and is open throughout the year including vacations. Tel: 023 8059 3501(23501 internal) E-mail: careers@soton.ac.uk Mon, Tue, Thu, Fri: 9:00-17:00 / Wed: 10:00-17:00 Find more on Sussed at Development and Careers
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Health and Wellbeing You have many things to think about as you start your new life as a student and it is essential to make provision for your health and wellbeing. There are particular things to think about when becoming part of a student community. Register with General Practitioner You should register with a doctor at a general medical practice local to your campus or residence as soon as possible and before enrolment. Failure to register with a doctor (GP General Practitioner) may jeopardise your ability to obtain emergency treatment if required during the evening or at weekends. Many students are registered with one of the two University practices: University Health Service (Building 48) and Highfield Health (31 University Road). However, there are other local practices, with which you may choose to register. A full list of surgeries can be found online at www. nhsdirect.nhs.uk. You will be able to find a GP nearest to you where you live and study. Recommended Immunisation Meningitis C If you have not already had immunisation against Meningitis C, you should request this from your Doctor before beginning your studies at the University. If this is not possible, you will be offered this vaccination on registering with a GP when you arrive. It is recommended wherever large groups of young people are working and/or living closely together. Mumps Recently in the UK there has been an outbreak of mumps in young people. We would therefore recommend that you ensure that you have received two doses of the Measles Mumps and Rubella (MMR) vaccination before you arrive. If this is not possible, you will be offered this vaccination when registering with a GP in Southampton. Health Costs Prescription costs from 1 April 2009 are £7.20 per item for students aged 19 and above. Some students may be entitled to free prescriptions and they should obtain the HC1 form from the Students’ Union Advice & Information Centre or from the practice at which they register. This entitlement is on a means-tested basis. Find more on Sussed at Health Services
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Assistive Technology Service The Assistive Technology Service (ATS) is provided for students who are registered with either Dyslexia Services or Enabling Services . The ATS provides dedicated computer workstations at all University campuses, the use of enhanced library services and access to specialist individual tuition in the use of IT, other resources and technology. Tel: 023 8059 3030 (23030 internal) E-mail: ats@soton.ac.uk Find more on Sussed at Study Support
Assistive Technology
Dyslexia Services (formerly Learning Differences Centre) Dyslexia Services provide support for dyslexic students and students with other specific learning difficulties. Students can book individual study skills tutorials . Dyslexia Services also offer initial screening assessments as well as full assessments if appropriate. To access the full range of services available to you, you must register with the service . A key partner is the Assistive Technology Service. Tel: 023 8059 2759 (22759 internal) E-mail: dyslexia@soton.ac.uk Find more on Sussed at Study Support
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Learning Differences Centre
Services for Disabled Students Enabling Services provides support to students with a wide range of disabilities, health conditions, including mental health difficulties and temporary injuries. Information and advice can be provided on a wide variety of topics which include accessible accommodation, additional exam arrangements, equipment and sources of disability-related funding. Mentors offer support with workload organisation and planning, motivation and morale, study skills and strategies to help you manage your academic studies alongside other difficulties. Students can have regular one-to-one meetings with a mentor, who can provide support at a number of sites. The Ancillary Learning Support Service, which is also based in the Disability and Mentor Service can help if you require any additional assistance with undertaking academic tasks. The support provided is tailored to meet your individual needs and includes note taking, library support and general assistance with accessing the University. Disability Advice & Support: Tel: 023 8059 7726 (27726 internal) E-mail: enable@soton.ac.uk Mon-Fri: 8:30 – 17:00 Mentoring: Tel: 023 8059 7241 (27241 internal) E-mail: mentors@soton.ac.uk Ancillary Learning Support: Tel: 023 8059 2441 E-mail: LearningSupport@soton.ac.uk Find more on Sussed at Study Support
Disability Service
Needs Assessment Centre The Needs Assessment Centre provides specialist assessments for students with disabilities and specific learning difficulties (dyslexia), many of whom are eligible for the Disabled Students’ Allowances (DSAs). Tel: 023 8059 7233 (27233 internal) E-mail: wessexdsa@soton.ac.uk Find more on Sussed at Study Support
Centre for Enabling Learning Technologies
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Student Safety and the First Support Team The First Support Team offers confidential support for students who are emotionally or psychologically affected by an incident or occurrence. Anyone concerned about a student may contact them. Tel: 023 8059 7 488 (274 88 internal) Out of Office Hours: 023 8059 3311 (23311 internal) E-mail: wellbeing@soton.ac.uk Find more on Sussed at Student Safety
Counselling Counselling supports students and staff in balancing study and work achievement with emotional well-being, in a confidential setting, with an appropriately trained and experienced counsellor. Tel: 023 8059 3719 (23719 internal) E-mail: counser@soton.ac.uk Mon, Thurs, Fri – appointments between 8:30 – 5:00. Tues, Wed appointments between 8:30 – 7:00 during term time and until 5:00pm during vacations Find more on Sussed at Study Support
Counselling
Harassment The Harassment Contact Team is a service provided by volunteer staff for the benefit of the University community. The team provides a service to anyone who feels they are being harassed or who has had a complaint of harassment made against them. Tel: 023 8059 2945 (22945 internal) – Diversity Office E-mail: kkp1x07@soton.ac.uk
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Safe Zones Safe Zones are provided by the Diversity Office in Human Resources and the team consists of staff who volunteer for the role for the benefit of the University community. All volunteers have received appropriate training in lesbian, gay, bisexual and transgender (LGBT) issues, listening skills and sources of advice and information internally and externally. The team provides a safe place and are safe people, for staff and students to talk about feelings and issues connected with sexuality or gender role. Tel: 023 8059 2945 (22945 internal) – Diversity Office E-mail: kkp1x07@soton.ac.uk Find more on Sussed at Safe Zones
Southampton University Students’ Union All students of the University of Southampton, undergraduate and postgraduate, part-time and full-time, automatically become members of the Southampton University Students’ Union (SUSU) upon registration on their courses. Membership entitles you to access all Union facilities, participate in a range of Union activities, sports clubs and societies and to get help and support via the Students’ Union Advice and Information Centre (SUAIC). You are encouraged to get involved in running the Union itself and there are a variety of ways that you can do this, like running for election, or becoming involved with the Union Council, or just by joining or setting up a society. Students have the right to opt out of membership of the Southampton University Student’s Union. If you wish to do so you should contact the Student Services Centre. Tel: 023 8059 5200 (25200 internal) E-mail: susu@soton.ac.uk Find more on Sussed at
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Students’ Union Advice & Information Centre The Students’ Union Advice and Information Centre (SUAIC) provides independent, free, confidential and impartial advice to students. SUAIC is staffed by four trained advisors who can help with practical matters such as student finance, debt counselling and budgeting skills. Advisors provide guidance on changing or leaving your course, housing, consumer rights, legal matters and international student issues. Centre staff can also provide support and representation at academic appeals, disciplinary hearings and fitness to practice/study panels, and offer support for students who are dissatisfied with any aspect of University life. During term time, SUAIC provides access to a solicitor free of charge on a fortnightly basis. The Centre also provides advice surgeries for home and international students at Winchester School of Art during term time. Tel: +44 (0)23 8059 2085 (22085 internal) Email: suaic@soton.ac.uk Web : www.susu.org Mon, Tue, Thu, Fri: 10:00 – 16:00 / Wed: 11:00 – 16:00 Find more on Sussed at Students Union Advice and Information Centre
Mature Students Those undergraduates aged 21+ at the start of their studies are classified as mature students. Academic and personal support is available for all students from their designated tutor within their school and these staff should be approached in the first instance for help and advice. In addition to this support, some schools also have a specific individual who may also be contacted. Mature Students’ Welcome Day is run on Monday of Freshers’ Week in the Students’ Union. The Welcome Day offers the opportunity for you to learn about the support offered by the University and the Students’ Union. Workshops will be offered covering University IT, Student Finance, and Library Resources. A question and answer session to help with any of your queries will also be provided. For more information contact education@soton.ac.uk Find more on Sussed at
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Centre for Language Study The Centre for Language Study (CLS) provides a wide range of language learning opportunities for all students and staff. Around 20 languages can be taken as part of a degree programme, a lunch-time taster session or as a part-time course. Languages include: Chinese, English as a Foreign Language, French, German, Italian, Portuguese and Spanish, as well as Arabic, Dutch, Greek, Japanese, Latin and Russian. CLS also offers a language learning advisory service, English language support classes for International students and a state of the art Language Resource Centre which is based at the Avenue Campus. Tel: 023 8059 2224 (22224 internal) E-mail: clsinfo@soton.ac.uk Mon-Fri: 9:00 – 19:00 (Term Time) Mon-Fri: 9:00 – 16:00 (Vacation Time) Find more on Sussed at Centre for Language Study
Religious Faith The University of Southampton is a diverse community with staff and students from many different faiths. The Chaplaincy is open every weekday for regular services and private prayer and there is a separate Muslim prayer room on the main campus. You will also find a number of student religious societies provided on campus. For further information visit the SUSSED portal. Find more on Sussed at Religion
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Nursery The nursery is registered for 108 places for children aged 4 months to 5 years old, with qualified staff providing a caring and stimulating atmosphere for children of students and staff at the University. Although full day-care is available, the day is divided into two sessions. The nursery is open 50 weeks a year, with a 42- week term for all University students. The nursery accepts child care vouchers and offers a discount for families with siblings. Tel: 023 8059 3465 (23465 internal) E-mail: nursery@soton.ac.uk Mon-Fri: 8:00 – 18:00 Find more on Sussed at Day Nursery
Sport and Recreation Sport and Recreation (SportRec) offers a wide-ranging programme of sport and recreational activities throughout the year. Over the last few years the sports facilities have been extended and refurbished to provide the best indoor and outdoor University sports facilities on the south coast. SportRec works closely with the Athletic Union (AU) to provide facilities for club training sessions and matches to ensure the success of the interuniversity competitions. SportRec operates a membership scheme giving free access to the facilities listed above as well as discounts on coaching courses. Tel: 023 8059 2119 (22119 internal) E-mail: sportrec@soton.ac.uk Mon-Fri: 7:00 – 22:00 / Sat–Sun: 8:00 – 22:00 Find more on Sussed at Leisure
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Cafes and Restaurants The University offers a wide range of cafes, restaurants and vending machines spread across all campuses and available for all students and staff. You can find out more about them online. Find more on Sussed at Eating on Campus
Getting around Southampton Buses: The Uni-link bus service links the University campuses and halls with major travel hubs such as the airport and the main train stations as well as the city centre. Most buses accept cycles if space allows. Information and purchase of passes are obtainable at the Uni-link Office. A new system of ‘through ticketing’ will be introduced for the 2009/10 academic year. This will allow students easy access to bus services run by Go Ahead Group (the Company that runs Uni-link), which includes Bluestar and Wilts & Dorset buses. Cycles: The city has a cycle path network connecting Halls at Glen Eyre, the main campus at Highfield, the City Centre and all the way to the National Oceanography Centre (NOCS) and Southampton at the Docks. Students can apply to the Uni-link office (situated at Highfield above the Student Union shop) for access to secure cycle storage at campuses and halls. A Dr Bike service operates during term time. Cars and Motorcycles: Student parking is extremely limited on academic sites and will only be granted if there are exceptional circumstances. Similarly, first year undergraduates will not be granted Halls parking unless there are exceptional circumstances. Evidence of medical needs and compassionate situations will need to be provided. Some non-residential student parking is available at Montefiore, Wessex Lane, Southampton. Apply for student permits online via http://www.soton.ac.uk/estates/ services/carparking/index.html Requests for NOCS parking should be sent to facilities@noc.soton.ac.uk. Motorcycles do not require parking permits and have designated parking areas. Find more on Sussed at Travel and Transport
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Campus Maps and Addresses
Uni-link Bus Routes U2
Bencraft Court
Eastleigh Bus Station
Parkway Wide Lane
Glen Eyre Halls Beechmount House
Brunei House Chancellors' Courts New Terrace Old Terrace Richard Newitt
U1
Chamberlain Hall Hartley Grove South Hill Swaythling
Princess Anne Hospital Southampton General Hospital
Wessex Lane Halls
U9 U6 Boldrewood
Connaught Hall Montefiore House 1,2,3,4
Highfield Campus Gower Flats
Shaftesbury Avenue Flats
Highfield Hall Aubrey Block Wolfe Block
Portswood
Avenue Campus Taunton's College
Bitterne Park
Winn Road
Townhill Park
U9 St. Margaret’s House Gateley Hall Romero Hall
Royal South Hants Hospital
U2
U1
Civic Centre
Central Station
Southampton Solent University
(Marlands) West Quay
U1 Town Quay
National Oceanography Centre, Southampton Leisure World
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U2 U6 U6
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Key to 3D Map (Alphabetical order) Accommodation Office (Student Services Centre)
37
Mechanical Engineering
Aerospace Engineering
13
Mountbatten Building
53
Audio Visual Presentation Services
54
Murray Building
58
Bookshop
60 60 3 44
Music
Business Services Careers Advisory Service Cartographic Unit Centre for Learning & Teaching
2 41
Chaplaincy (No.41 University Road) Chemistry Civil Engineering and the Environment
27 29 30 7 21 22 46
7
2 6 67
Nightingale Building Nuffield Theatre Optoelectronics Research Centre (ORC)
6 46 47 47a
Physics & Astronomy
46
Politics
58
Post / Parcel Store
35
Print Centre
36
Communications (Student Services Centre)
37
Professional Services
37
Counselling Service (No.28 University Road)
28
Psychology
44
Day Nursery
41
Purchasing Services
Dental Access Centre (No.31 University Road)
31
Rayleigh Building
35 15b
Dyslexia Services (LDC) (No.45 University Road)
45
Research and Innovation Services (RIS)
37
Economics
58
Research Institute for Industry
7
32 34 56 Electronics & Computer Science 1 16 20 32 46 47 53 59 86 Engineering Materials 5
R. J. Mitchell Wind Tunnel 11x8 (Engineering Sciences)
17
Safety Office (No.26 University Road)
26
Engineering Workshops
Security
35 44
Education
e-Science Centre Estates & Facilities
9 25
Shackleton Building
35
Ship Science
28
Eustice Building
5
Social Sciences Graduate Centre
58a
Faraday Building
21
Social Statistics
58
Fees Office (Student Services Centre)
37
Social Work Studies
Fitness Studio
Sociology & Social Policy
58 58
Southampton Statistical Sciences Research Institute
39
Geodata Institute
43 32 44a
Sports Hall, Fitness Centre & Swimming Pool
Geography
44
Staff Social Centre & John Arlott Room
18 38
George Thomas Building
37
Student Funds Office (Student Services Centre)
37
Gower Building
60
Student Services Centre
EEE Building
Graduation Office (Student Services Centre) Health Sciences Highfield Health (No.31 University Road) Human Performance Laboratory Human Resources Institute for Life Sciences (under construction) Institute of Sound & Vibration Research iSolutions
37 45 67 31 56 37 85 13 19
John Hansard Gallery
2 35 54 58 50
Jubilee Sports Centre
18
Lanchester Building Law Library Main Entrance Goods Entrance, Gurney Dixon Building
7 4 10 12 14 36 12 10 36
Students’ Union
37 40 42 57
Temp Bank
37
Tizard Building
13
Tony Davies High Voltage Laboratory
20
Training & Development Unit (No.45 University Road) 45 Underwater Tank
52 8
Turner Sims Concert Hall University Health Service
48
Uni-link
57
University Post Office
60
West Building & Old Refectory
40
Wolfson Building
15a 21 15a
Wolfson Electrostatics Unit Wolfson Unit for Marine Technology and Industrial Aerodynamics (WUMTIA)
Maintenance Control Centre
35
Year in Industry
16
Management
2 54
Zepler Building
59
Mathematics
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Key to 3D Map (Numerical order) 1 Electronics & Computer Science 2 Centre for Learning & Teaching
Communications (Student Services Centre)
iSolutions
Fees Office (Student Services Centre)
Management
George Thomas Building
Music
Graduation Office (Student Services Centre)
3 Careers Advisory Service
Human Resources
4 Law 5 Engineering Materials
Professional Services
Eustice Building
6 Music Nuffield Theatre
7 Civil Engineering and the Environment Lanchester Building Mechanical Engineering Research Institute for Industry
8 Underwater Tank 9 Engineering Workshops 10 Library Library, Goods Entrance
12 Library Library, Main Entrance
13 Aerospace Engineering
Research and Innovation Services (RIS) Student Funds Office (Student Services Centre) Student Services Centre Temp Bank
38 Staff Social Centre & John Arlott Room 39 Southampton Statistical Sciences Research Institute 40 Students’ Union 41 Day Nursery 41 Chaplaincy (No.41 University Road) 42 Students’ Union 43 Fitness Studio 44 Cartographic Unit Geography Psychology Shackleton Building
Institute of Sound & Vibration Research
44a Geodata Institute
Tizard Building
45 Health Sciences 45 Dyslexia Services (LDC) (No.45 University Road)
14 Library 15a Wolfson Building Wolfson Unit for Marine Technology and Industrial Aerodynamics (WUMTIA)
Training & Development Unit (No.45 University Road)
46 Civil Engineering and the Environment Electronics & Computer Science
15b Rayleigh Building
Optoelectronics Research Centre (ORC)
16 Electronics & Computer Science
Physics & Astronomy
Year in Industry
17 R. J. Mitchell Wind Tunnel 11x8 (Engineering Sciences)
18 Jubilee Sports Centre Sports Hall, Fitness Centre & Swimming Pool
19 Institute of Sound & Vibration Research 20 Electronics & Computer Science Tony Davies High Voltage Laboratory
21 Civil Engineering and the Environment Faraday Building Wolfson Electrostatics Unit
22 Civil Engineering and the Environment
47 Electronics & Computer Science Optoelectronics Research Centre (ORC)
47a Optoelectronics Research Centre (ORC) 48 University Health Service 50 John Hansard Gallery 52 Turner Sims Concert Hall 53 Electronics & Computer Science Mountbatten Building
54 Audio Visual Presentation Services iSolutions Mathematics
56 Education Human Performance Laboratory
25 e-Science Centre 26 Safety Office (No.26 University Road)
57 Students’ Union
27 Chemistry 28 Ship Science
58 Economics
Uni-link
28 Counselling Service (No.28 University Road)
iSolutions
29 Chemistry 30 Chemistry
Murray Building
31 Dental Access Centre (No.31 University Road)
Social Statistics
Highfield Health (No.31 University Road)
32 Education Electronics & Computer Science EEE Building
34 Education 35 Estates & Facilities iSolutions Maintenance Control Centre Post / Parcel Store Purchasing Services Security
36 Library Library, Gurney Dixon Building Print Centre
100
37 Accommodation Office (Student Services Centre)
Academic Diary and Student Handbook
Politics Social Work Studies Sociology & Social Policy
58a Social Sciences Graduate Centre 59 Electronics & Computer Science Zepler Building
60 Bookshop Business Services Gower Building University Post Office
67 Nightingale Building Health Sciences
85 Institute for Life Sciences (under construction) 86 Electronics & Computer Science
Highfield Campus
Biological Sciences Boldrewood Conference Centre Health Sciences Medicine
45
16
60 1
53
59
43
86
62 20 54 39
58a
58
67 32
8
2 SOUTHAMPTON COMMON
17
85
56 50
15a
6
4
15b
3
52
21
13
5
48
19
9
10
7
38 12 22 47
36
46
25
40
14
26
28
47a
57
34
AD RO
44a
27 29
TY SI
42
30
R VE U NI
44
37
18
35
41
45 41 28 31
26
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Waterfront Campus
A33
Avenue Campus Highfield Road Southampton Hampshire SO17 1BF
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UM
AD RO E
AD
Aubrey A Block
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NEPTUNE WAY
National Oceanography Centre, Southampton P
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WAY P
P
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W WAAYY
P P
65
P
Centre for Language Study English Film Studies P History P James Parkes Building Modern Languages P Philosophy 0
100 metres
Tel: 023 8059 3344 Mon–Fri: 10.00–16.00
Ocean & Earth Science
RRO OAAD D
65a
P
May 2009 c Cartographic Unit School of Geography University of Southampton
AN
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OCEA N
HIGHFIELD
NI
HIGH AD RO
N
RM
B TO
B
Archaeology B 65b
LD
AD
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Avenue Campus
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Wolfe Block KH
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A33 Dock Dock4 Gate Gate and 4 A33 CEN
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May 2009 c Cartographic Unit School of Geography University of Southampton
AY WA W
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ROAD
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SOUTHAMPTON COMMON
N
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OCEAN WAY WAY
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FU RZ ED OW NR OA D HA W TH OR N RO AD
Avenue Campus
68 68
68
Ocean & Earth Science
Waterfront Campus National Oceanography Centre European Way Southampton Hampshire SO14 3ZH
April 2008 c Cartographic Unit School of Geography University of Southampton
Tel: 023 8059 6666 Mon–Fri: 08.00–18.00
Boldrewood Campus A33 0
BAS SET T
No access from Oaklands Way to Boldrewood NDS OAKLA
CR ES CE
100 metres
NT EA ST
Y WA
Boldrewood Campus
P BASSETT AVENUE
A35
62
Biomedical Sciences Boldrewood Conference Centre Health Sciences Medicine
ESS RG BU
AD RO
Highfield Campus
SOUTHAMPTON COMMON
A35 N
A33
Avenue Campus and Highfield Hall
Boldrewood Campus Bassett Crescent East Southampton Hampshire SO16 7PX
May 2009 c Cartographic Unit School of Geography University of Southampton
Tel: 023 8059 4206 Mon–Fri: 09.30–17.30
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Winchester Campus 0
100 metres
Students’ Union Libraries 1&2
Winchester Campus
West Side
Library 4 P
PAR K
AVE NU
E
Studios
Studios
East Side P
P
P
P
Reception Pay and display car park
WA LLS
Library 3 Textile Conservation Centre Administration
N
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DU RN GA TE PLA CE
ST
Winchester Campus Winchester School of Art Park Avenue Winchester Hampshire SO23 8DL
ION
May 2009 c Cartographic Unit School of Geography University of Southampton
UN
MID DLE BRO OK STR EET
NOR TH
Tel: 023 8059 6900 Mon–Thu: 09.00–17.00 Fri: 09.00–16.30
Southampton General Hospital ORD SPRINGF ROAD
Princess Anne Hospital
TR EM ON A
Institute of Developmental Sciences P
OAD RD R P COXFO
West Wing Centre Block
P
EN
RO AD
P RO AD
RR WA
LA UN D RY
P
EN AV
P
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Southampton General Hospital Southampton General Hospital Tremona Road Southampton Hampshire SO16 6YD
Accident / Emergency
EM O NA
P
P
East Wing South Block
Hospital Entrance
Somers Cancer Research Building RO P AD Main Entrance
TR
MRC Unit (Environmental Epidemiology)
D OR XF O C
AD RO
DA LE
RO AD
N
May 2009 c Cartographic Unit School of Geography University of Southampton
0
100 metres
Tel: 023 8079 6586 Mon–Thu: 09.00–17.00
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Royal Hampshire County Hospital
Y ROAD
Hospital Entrance
B3040 SEY
Main Outpatients
ROMSE
OAD
R
ROM
P
Nightingale Wing
Butterfield Wing
S
D S ROA QUEEN
Brinton Wing
T JAMES LANE
P Multi-Storey Car Park
P
Florence Portal House
School of Health Sciences
Royal Hampshire County Hospital N
Melbury Lodge
0
100 metres
May 2009 c Cartographic Unit School of Geography University of Southampton
Royal Hampshire County Hospital Romsey Road School of Health Sciences Winchester Royal Hampshire County Hospital Hampshire Education Centre SO22 5DG Romsey Road Winchester SO22 5DG Tel: 01962 825202 Mon–Fri: 08.30–16.30
106
Academic Diary and Student Handbook
Basingstoke Study Centre 0
100 metres
St Michael’s Hospice
P
TO N
EY
STL
AD RO
D ROA
P
Maternity Block
May 2009 c Cartographic Unit School of Geography University of Southampton
AS RM
DE AL
PRIE
Parklands Hospital
N
Hospital Entrance
Main Entrance
DIE
O WO DIN
The North Hampshire Hospital
A340
E TH
P
IVE
DR
P
P
ARK
EY
TL
IES
PR
NT CE ES CR
Visitor and Patient
AD RO
School of Health Sciences ARK Centre
Basingstoke Study Centre School of Health Sciences ARK Centre Dinwoodie Drive North Hampshire Hospital Aldermaston Road Basingstoke RG24 9NN
Tel: 012 56 48 6712 Mon–Fri: 08.30–16.30 b
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Portsmouth Sub-campus A288 ST M ARY'S ROAD
LANGSTONE ROAD
St Mary’s Hospital Catherington Wards Droxford Wards Management Centre
Exton Wards
PRIORSDEAN AVENUE
East Wing
Oncology Centre
Pathology Blendworth Wards
P
Hospital Entrance
Maternity
ON LT MI
West Wing
AD RO
P
Theatre Block Children's Unit
Outpatients A288
School of Health Sciences ROD NEY ROA D
Education Centre
N May 2009 c Cartographic Unit School of Geography University of Southampton
0
100 metres
Portsmouth Sub-campus School of Health Sciences Education Centre St Mary’s Hospital Portsmouth Tel: 023 9228 6000 Ext.4637 PO3 6AD Mon–Fri: 09.00–13.00 and 13.40–16.00
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Isle of Wight Study Centre
A3020
St Mary’s Hospital
P
Y WA INA MED
Oliviera Library DOD NOR LAN E
Hospital Entrance Main Entrance
P
The Cottage
P
School of Health Sciences Reception Teaching Rooms
D ROA EST R O F
A3054 0
100 metres
Isle of Wight Study Centre School of Health Sciences The Cottage St Mary’s Hospital Isle of Wight PO30 5TG
Seminar Room (above St Catherine’s Ward)
N
P May 2009 c Cartographic Unit School of Geography University of Southampton
Tel: 01983 534112 Mon–Fri: 08.30–17.00
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110
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Index and Contact Details
Index
112
A-Z Regulations
80
Absence & certiďŹ cation of Illness
74
Academic Appeals
76
Academic Integrity Statement
72
Accommodation Service
85
Ancillary Learning Support
89
Assistive Technology Service
88
Cafes and Restaurants
95
Campus Maps and Addresses
97
Career Destinations
86
Centre for Language Study
93
ConďŹ dentiality
78
Counselling
90
Data Protection Act 1998
78
Disability Advice & Support
89
Drugs/Alcohol/Smoking
77
Dyslexia Services
88
Email Account
72
Enrolment
71
Environmental and Sustainability
79
Equal Opportunities
79
Examinations
73
Fees
84
Financial Information and Assistance
84
Getting around Southampton
95
Halls of Residence and Residences Support
86
Harassment
90
Health and Wellbeing
87
Health and Safety
77
Intellectual Property Rights
73
IT and Computing Services
83
Academic Diary and Student Handbook
Libraries
83
Mature Students
92
Mentoring
89
Needs Assessment Centre
89
Nursery
94
Personal Tutor/Supervisor
74
Religious Faith
93
Safe Zones
91
School/Programme Handbook
74
School Office
73
Services for Disabled Students
89
Southampton University Students’ Union
91
Sport and Recreation
94
Staff Student Liaison Committees
75
Student Complaints
75
Student Conduct
77
Student Entitlement Declaration
72
Student Guidance Document
72
Student Resources Network
68
Student Safety and the First Support Team
90
Student Services Centre
82
Students’ Union Advice & Information Centre
92
Academic Diary and Student Handbook
113
Contact details Useful internal contacts
Tel no *
Main University switchboard
023 8059 5000
Student Services Centre
023 8059 9599
Accommodation Service
023 8059 9599
Archers Road Halls/Small Halls (Manager)
023 8059 8005
Erasmus Park (Manager)
023 8059 8009
Glen Eyre Halls Complex (Reception)
023 8059 5975
Wessex Lane Halls Complex (Reception)
023 8059 8015
Career Destinations
023 8059 3501
Counselling
023 8059 3719
Day Nursery
023 8059 3465
Dyslexia Services (Highfield contact)
023 8059 2759
Enabling Service, Disability Advice & Support
023 8059 7726
Enabling Services, Mentoring
023 8059 7241
First Support Team
023 8059 7488
Jubilee Sports Centre
023 8059 2119
Needs Assessment Centre
023 8059 7233
Chaplaincy
023 8059 3511
Hairdressers (Shine)
023 8059 5060
International Office
023 8059 2772
Library
023 8059 2180
Lost Property (Highfield campus)
023 8059 2778
Nightline
023 8059 5236
Security Section From internal phones ring only 3311
023 8059 3311
Students’ Union Advice & Information Centre
023 8059 2085
Temp Bank
023 8059 3031
University Print Centre
023 8059 3603
University Serviceline (computing enquiry)
023 8059 5656
University Transport Office
023 8059 5974
* please note: On internal phones dial 2 plus the last four digits of the number listed
114
Academic Diary and Student Handbook
Useful external contacts
Tel no
Children’s Information Service (CIS)
0800 169 8833
Citizens Advice Bureau
023 8022 1406
Police (main switchboard) to report a crime AND for immediate response
0845 045 45 45
Police (reporting vandalism and graffiti)
101
NHS Direct
0845 4647
National grid/Gas Escapes Emergencies
0800 111 999
British Telecom Freephone
0800 800 150
Southampton City Council
023 8022 3855
Council Tax Information
023 832349
Domestic Refuse Bulk Collection
080 0519 1919
Southern Water 24 hour helpline
0845 278 0845
Southern Water Billing Enquiries
0845 272 0845
Housing Advice (complaint re condition of house, privately owned house)
023 8093 2606
Housing Advice (enquiries about tenancy/ rents/deposits)
023 8083 2735
Winchester City Council
01962 840222
Council tax information
01962 848288
Recycling, refuse collection
080 0008 6050
Housing Advice (complaint re condition of house, privately owned house)
01962 848483
Housing Advice (enquiries about tenancy/ rents/deposits)
01962 840222
Samaritans (out of hours counselling)
08457 909 090
Face to Face (out of hours under 25’s counselling)
01962 878 300
No Limits (out of hours under 25’s counselling)
023 8051 1051
Victim Support
023 8065 7348
Relate (Couples counselling)
023 8022 9761
Academic Diary and Student Handbook
115
Emergency telephone numbers 999 Police/Fire/Ambulance
Public emergency services
or 112
Building emergencies 08:00 – 17:00 Weekdays
Univeristy security service 24hours/7days a week
Gas, water, electricity Security incidents And Building emergencies (Gas,water,electricity) 17:00 – 0800 Weekdays And Weekends and bank holidays
023 8059 7474
023 8059 3311 3311 (internal)
Nightline 20:00 – 08:00
Confidential listening service & information line
023 8059 5236
Samaritans 24hours A Day
Confidential Emotional Support for people who are experiencing feelings of distress or despair, including those which may lead to suicide
08457 909090
* If you are dialing from any university/halls of residence telephone please type ‘91’ in front of any of these emergency numbers.
Disclaimer This handbook is prepared well in advance of the academic year to which it relates and the University offers the information contained in it as a guide only. While the University makes every effort to check the accuracy of the factual content at the time of drafting, some changes will have inevitability occurred in the interval between publication and the start of the relevant academic year. You should not therefore rely solely on this handbook and refer to alternative sources of information. You should also consult http://www.southampton.ac.uk/inf/termsandconditions.html for more specific details of the limits of the University’s liability in the event of changes to advertised services or facilities and related information. Full disclaimer is http://www.southampton.ac.uk/inf/termsandconditions.html