Patient centered care

Patient Centered Care Patient centered care is a relatively new concept. Medical practices are trying to move away from the days when you scheduled an appointment, but had to wait to actually get in to see the doctor. Medical offices are working to shorten the amount of time patients are kept waiting once they arrive for their appointment as well. Patient centered care has a goal of involving the patient in their care, and if they so desire, their family as well. The doctor will still read the nurses notes; however, they will also listen to the patient as well. For the most part, the days are gone where a patient waited 2 hours to see the doctor, who then spent 3 minutes in total with them.

Obviously, a big improvement for patients.

Principles of Patient Care - Respecting the patient's, and their choices, making them a big part of the decision making on a treatment plan. This may involve cultural or religious differences at times, however most practices offer sensitivity training if she when needed to ensure of a clear understanding.

- Coordinating patient care is essential in today's complex medical world. Many patients see a primary care physician and specialty physicians as well. The implantation of electronic medicalrecords has made it simple to share and exchange information instantly when deemed appropriate. In the event a patient needs home care services, or referrals to other offices, this can be done for them, all they have to do is answer a phone call and set a time.

- Informing Patients is sometimes overlooked by medical staff. As nurses, we know exactly what we are referring to, and are familiar with medical terminology, however many patients are not. There are trainings now that educate medical staff on how to talk with patients in a way they will understand. Patients that were surveyed often said their fear was out of not understanding their diagnosis. Providing detailed, yet simple information and instructions appears to be best for patients, they feel more at ease, and leave with an understanding of their medical condition.

- Physical comfort is a priority for many patients and their families, no one wants to suffer in pain. Doctors can work with the patients, and pain management centers to help eliminate pain without the introduction of narcotics. Doctors may also order assistance within the home for patients that need extra care with living skills, or transportation.

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Emotional support is part of a support system for patients. Doctors and nurses work with patients to ease their anxiety or fears, and address any concerns they may have. Many patients may need the assistance of social services or mental health professionals.

Caring for one self is often a dilemma that is faced by older patients.

Evaluations, followed by recommendations can help the family and patient in a decision process. Discharge plans may be made to provide home care and services, which eases the burden on family members.

Accessibility is very important for patients. If they cannot reach the doctor, they could suffer as a result. Most practices have emergency numbers and a relatively quick reply time so patients know they are always covered. Patients also need to know that when they need an appointment, they can get one. If their regular physician is not available, a substitute can see them and offer treatment.

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Patient centered care has been a great asset for the medical community in general. Patient satisfaction is up by 70% over what it was in 1990.

Patients now have come to expect not only great medical care, but punctual visits, and adequate solutions to their medical needs. Medications can be refilled promptly, and often delivered right to the patient's door. The new concept is a win for medical personnel and patients; it makes everyone's job easier and less stressful. Doctors and nurses can now concentrate on patient care, and patient satisfaction. There are no more handwritings or jotting down notes that later must be transferred to files. Everything is done as it occurs. Thank goodness for technology, and great nurses!

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