The 28th Intermediate National Contact Meeting was organized by EASA Finland in Oulu and Inari. INCM Lapland 2017 took place on November 17th – 26th, 2017 with the theme Impact/Intact. In this Final Report, we want to share and pass on to the future organizers and the whole EASA community the experience and knowledge we gained from organizing the event, and make the process transparent. The report is a documentation of the event itself with emphasis on the ‘invisible work’ that took place in the background before, during, and after the event.