Incentive Group Travel, Meetings & Events
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About InComm Incentives
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Industry Leadership
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Full Service Planning
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Sourcing & Contracting
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Recent Locations
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Air Travel
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Program Management & Customer Service
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Registration, Support & Mobile Apps
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Agency Creative Support
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On Site Operations & Post Event Services
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Closing Notes
INCOMM INCENTIVES
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About InComm InCentives InComm is a global, full-service, technology-centered company specializing in designing and managing B2B, employee and B2C programs to provide value-added benefits with clientcentered service. Using the science of persuasion to design a data-driven, personalized experience for your consumers, employees, salespeople, and distribution partners, we drive engagement, growth, and lasting loyalty to your brand. Our solution allows you to reward and recognize the people who are important to your organization. Our diverse recognition offerings include: • Points programs
• Gift Tokens®
• Merchandise/Apple store
• Premiere Choice Award
• Physical & digital gift cards
• Incentive travel, meetings & events
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GROUP TRAVEL
Recognized in the Travel Industry for Our Leadership Our team has been delivering incentive travel, meetings & events for 40+ years. We have been recognized throughout the industry as an innovative, creative provider of unique, quality programs and exceptional experiences. The average tenure of our associates is 20+ years in the travel industry.
10 times as a TOP 25 company! Celebrated as a TOP 25 U.S. Meetings & Incentives Company on MeetingsNet’s Annual CMI – 25 list
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GROUP TRAVEL
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Travel programs can increase sales productivity by 18% and produce an ROI of up to 112% Incentive Research Foundation
Full-Service Planning:
Incentive Travel, Meetings & Events One-stop shop to manage your entire program, from design through operation Registration & Air Travel Each event has a customized registration system which houses guest information, distributes event details, & generates reports. Once registration goes live, our dedicated air travel team works with guests to coordinate arrangements.
Agency Creative Support Our in-house team of designers create a robust offering of event communications including: promotional materials, website, and program mailings.
Sourcing No matter your destination, we can find the perfect fit for you. Our experienced agents work within your budget to find your best options.
Customer Service The Project Manager works with the client through the entire Event Cycle.
Post-Event Services After your event we make sure the billing is accurate and detailed. We can also follow up with guest experience surveys to measure event success.
We have agents that can answer all of your atendees program questions on what to wear, extensions, or atendee’s meal requests.
On-Site Operations Our staff offers day-of-support to ensure everything runs smoothly and according to plan.
INCOMM INCENTIVES
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Sourcing and Contracting Understanding what wows and what works. • We research destinations and/or hotels that fit your budget and are in line with your participants’ expectations. • We keep an eye out for what is new or has been recently renovated. • We connect your business objectives with the right location and space to house your events. • Our connections allow for hotel and ground supplier negotiations with the best possible pricing, concessions, and contract terms. We keep all of our client’s best interests in mind. • With our resources, we can create an experience your participants couldn’t replicate on their own.
INCOMM INCENTIVES
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Recent locations our team has traveled for our clients
Amsterdam, Netherlands
Buenos Aires, Argentina
Dubrovnik, Croatia
Angkor Wat, Cambodia
Cabo San Lucas, Mexico
Dusseldorf, Germany
Athens, Greece
Cancun, Mexico
Florence, Italy
Atlanta, GA
Chiang Mai, Thailand
Ho Chi Minh City, Vietnam
Bangkok, Thailand
Chicago, IL
Hong Kong, China
Barcelona, Spain
Cologne, Germany
Honolulu, HI
Beijing, China
Costa Rica
Hvar, Croatia
Belfast, Ireland
Cusco, Peru
Iceland
Bermuda
Dallas, TX
Jamaica
Bilboa, Spain
Denver, CO
Kona, Hawaii
Boston, MA
Detroit, MI
Kotor, Montenegro
Bruges, Belgium
Dubai, UAE
Lanai, HI
Budapest, Hungary
Dublin, Ireland
Las Vegas, NV
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GROUP TRAVEL
Lima, Peru
Napa Valley, CA
Rome, Italy
Lisbon, Portugal
Nassau, Bahamas
San Diego, CA
London, England
New York, NY
San Juan, Puerto Rico
Los Cabos, Mexico
Newport, RI
Scottsdale, AZ
Machu Picchu, Peru
Orlando, FL
Singapore
Madrid, Spain
Palm Beach, Aruba
South Africa
Manila, Philippines
Panama City, Panama
Split, Croatia
Marbella, Spain
Paradise Island, Bahamas
Venice, Italy
Marrakech, Morocco
Peru
Vienna, Austria
Martha’s Vineyard, MA
Prague, Czech Republic
Warsaw, Poland
Maui, HI
Puerto Rico
Westlake Village, CA
Mendoza, Argentina
Puerto Vallarta, Mexico
Willemstad, Curacao
Montego Bay, Jamaica
Riviera Maya, Mexico
INCOMM INCENTIVES
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Air Travel • Best routing while managing budgets • Guest customer service • Air analysis
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GROUP TRAVEL
• Group air or charter contracts • Upgrades and seat assignments • Understanding program specs so guests won’t miss any part of the event
Program Management One day-to-day contact for your event. Works internally with all support departments. Handles all aspects of the program, such as: • Budget management and itinerary development • Site inspection
• Transportation • Room Gifts • Activities
• Food and beverage
Customer Service Our customer service agents are here to take care of all your guests’ pre-event needs. • Register attendees for program events • Assist with trip extensions and booking changes • Meal requests • Special requests • General event questions
Registration, Support & Mobile Apps Strengthened by Our Team • Fully certified in CVENT registration and mobile app builds • Provide live customer support via email & phone during registration process
Customized Program Registration Site • Credit card processing + robust reporting • Connected to air travel & critical to our group air booking
Mobile Apps • One place for all information: air, hotel, activities/meetings
• Notifications: last minute updates, on site security
• User-friendly interface
• Food and beverage
• Customized to program branding
• Transportation
• Engagement among fellow attendees
• Room gifts • Activities INCOMM INCENTIVES
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Agency Creative Support Program visuals are an integral thread that runs from first announcement through to every aspect of the program. We assist in all aspects of visual design including program theme development, teaser items, web & mobile banners, program signage, pre-trip and on-site materials.
Welcome gift: Gift TokenÂŽ for a free cocktail
Event Program
Material Examples Welcome gifts Amenity cards Menus
Postcard
Bag tags Event programs Postcards Magnets
INCOMM INCENTIVES
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On Site Operations Our professional Travel Director provides the following support: • Airport and all ground transportation
• Manage food and beverage events
• Executive / VIP requests
• On-site technology support
• Hospitality desk
• Activity and meetings management
• Cash Allowance / gift cards • Rooms management
• Emergency management
Post Event Services Our Project Manager works with our accounting team to review all vendor charges to ensure our clients receive an accurate final invoice. Send a post program email or memento to reinforce memories of a successful event. Post program survey results offer valuable insights to help design future events
INCOMM INCENTIVES
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Why InComm InCentives Some Closing Thoughts • Financial stability • Big enough to carry industry clout but agile enough to be responsive to your needs • Attention to detail • Exceeding your expectations • No two programs are, or look, the same • Honest and open partnership in all aspects of our working relationship • We are here to partner and support our clients each and every step of the way from sourcing to final billing
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GROUP TRAVEL
Thank You DigitalCommunications@InComm.com