We will help middle income families improve quality of and access to housing by providing housing credit in a transparent and respectful fashion. India Shelter Finance Corporation Ltd (ISFC) is the new name of the erstwhile Satya Prakash Housing Finance India Limited (SHFIL) which was granted the certificate of Registration by National Housing Bank on 26th October, 1998. . The business was taken over by a group of professionals with experience across diverse businesses and relaunched on 12th March 2010. The main objective of India Shelter Finance is to provide credit to middle income households to acquire new housing or to extend and improve their current housing. The Company provides home loans up to a maximum of 20 lakhs to low and middle income urban borrowers for a period of up to 20 years. These loans can be used by borrowers for purchase of apartments, construction of homes, home improvements and home extensions. We believe that progressively larger numbers of first generation urban families will need access to housing credit. This credit will first be needed to extend and improve their current dwelling units as families grow. As incomes rise, the ability to service the credit to acquire higher quality new housing will also improve. IndiaShelter aspires to build a profitable and socially useful business by fulfilling the housing credit needs of these families. Our support will increase housing stock and improve health and education outcomes for these families. India Shelter's core values form the essence of our company's identity and are an integral part of our day to day business. They act as our unwavering guiding principles and dictate our behaviour and action.
Honesty We believe that honesty and transparency are fundamental to building an enduring business. • Helping our customers make an informed buying decision • Ensure our customers have access to redressal avenues • Ensure a strict &a no compromise transaction culture • Fair and transparent compensation, reward and recognition systems. • Robust governance process
Respect We believe in treating all our customers with utmost respect and dignity • Being accessible to our customers in their language • Non-discriminatory lending and hiring process • Delivery on promised service standards to customers, employees and all other stakeholders • Contributory decision making process • Active involvement in long-term wellbeing and safety initiatives of employees and customers • Fair pricing • No third party or off roll hiring
Hard work We believe hard work forms the backbone of India Shelter, and is the tool through which we achieve all our goals and provide better access to housing credit for every individual in the country. • We strive to provide the highest standard of services to our employees, customers and other stakeholders • High performance standard expected from our employees • Rigorous process standards in place • IndiaShelter supports self-development initiatives taken by employees • Stretch performance recognised and rewarded