INDIA’S FIRST MAGAZINE FOR THE AUTOMOTIVE AFTERMARKET
Vol. 1 No. 12 June 2012
52 Pages `50
NEWS
Fiat to bolster portfolio in India
FACILITY VISIT BU Bhandari Motors
Brought to you by
INTERVIEW
Kirk Mitchell, Navteq
Auto Monitor
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EDITORIAL Conserve & Capitalise AN informal survey conducted by a couple of aftersales service chains and auto component manufacturers who cater to the aftermarket, revealed that there is a surge in vehicle owners coming to organised service centres for getting their vehicles serviced. Even the JD Power Asia Pacific 2012 India Original Equipment Tyre Customer Satisfaction Index (TCSI) study states that original equipment tyre owners prefer authorised retail outlets to service their tyres. Yet, the unorganised service sectors or outlets like garages and local mechanics still remain the most frequently visited sources for servicing tyres in India. The study states that over 53 percent of original equipment tyre owners in India who experience tyre related problems get the repairs done by roadside mechanics. However, 38 percent of owners take their vehicles to a retail outlet for tyre repairs, compared with seven percent in 2011. The reason is not new—all these end users want the best of service given to their vehicles and use only authentic spare parts. The belief is that the organised service centres—be it OEM-authorised service centres or third-party multi-brand service centres, will offer better services than the unorganised garages. It is also due to the fact that the modern tech-intensive vehicles need skilled hands coupled with diagnostics tools / equipment to service and so they look for the organised players. However, there is no significant improvement in the satisfaction levels as per the informal study; and the difference in terms of satisfaction levels between the OEM-authorised service centres and their third-party multi-brand counterparts is less. This is primarily due to higher service charges and costs of replaced parts. It is learnt that many outlets prefer to replace the faulty parts fully rather than replenishing the worn out sub-parts; in some cases, the parts are replaced rather than serviced, which is actually not required, as it eventually burns holes in the customers’ pockets. Replacing full components only end up in partially utilising the resources; and the old parts are scrapped. Today, when every industry is looking into all the available options to conserve costs, the service centres can also take a leaf out of the book and consider the same—to Conserve and Capitalise customer satisfaction—to help the customers and save the environment. It will also help enhance customer satisfaction levels, which would increase footfalls, thereby enhancing profitability. Wishing you much pleasure reading. Do send us your feedback.
T. Murrali t.murrali@infomedia18.in
JUNE 2012 AFTERMARKET
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NEWS
CONTENTS NEWS
10
13
10 Fiat to bolster portfolio in India 12 Cummins raises generator prices 14
13 Audi India drives into Bhopal 14 MyTVS opens its first outlet in Vellore 14 SKF expands vehicle parts business 26
COVER STORY 20 Mindas Demerged Aftermarket explores the rationale behind Uno Minda and Spark Minda charting separate courses in the aftermarket 20
IN CONVERSATION 26 Kirk Mitchell of Navteq sets out the priorities for navigation business and evolving market for such services INDIA’S FIRST MAGAZINE FOR THE AUTOMOTIVE AFTERMARKET
25
31 Vol. 1 No. 12 June 2012
52 Pages `50
827 831 841
NEWS
Fiat to bolster portfolio in India
FACILITY VISIT BU Bhandari Motors
Brought to you by
FOCUS 25 Mahindra evaluating sales network for micro tractor range
SPECIAL REPORT 35 Customers treading towards authorised tyre repair shops: JD Power survey
INTERVIEW
Kirk Mitchell, Navteq
Auto Monitor
Cover Design Hemant Lambe Mahesh Talkar
JUNE 2012 AFTERMARKET
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JUNE 2012 AFTERMARKET
9
NEWS
FIAT
to bolster portfolio in India
Bhargav TS
FIAT is making efforts to enhance its presence in India by setting up an exclusive network of dealers in the country after ending its six years long partnership with Tata Motors recently. Fiat Motor’s Indian subsidiary is planning to set-up about 80 to 100 independent car dealers in 35 cities in next 12 to 18 months with an aim to multiply its market share in the Indian automobile industry. The manufacturer is also considering bolstering its domestic portfolio by bringing its internationally available models to the country. In this regard the company has inaugurated its first dealership in the country recently. After inaugurating the first exclusive dealership in Hyderabad, Fiat India, Head-Commercial, Enrico Atanasio, said that the manufacturer had set a target of 20 outlets for the current year but it is now looking to raise this figure. The manufacturer’s first exclusive dealership in the domestic market is Tejaswi Motors, which is located in the Banjara Hills, a posh locality in Hyderabad where it will sell Linea and Punto. The car maker is also looking to establish a company to distribute its cars in the domestic market. Atanasio stated, “Fiat Group views India as a very strategic market and will be opening a new company to leverage this potential.” Italian manufacturer will also build a real and stronger brand image through the upcoming dealership network. We need to train strong force and have right process and people. Existing
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AFTERMARKET JUNE 2012
Enrico Atanasio, Head, Commercial, Fiat India inaugurating their first independent world class dealership, Tejaswi Motors in Hyderabad
Tata Fiat dealer, Tejaswi Motors has taken the initiative to open an exclusive showroom for Fiat and provide Fiat brand experience reconfirming strong relationship and overall strategic approach we share with Tata. We are confident that this partnership with Tejaswi Motors will play a crucial role in intensifying customer base and enhancing customer experience in the city of pearls,” Atanasio said.
Fiat group views India as a very strategic market and will be opening a new company to leverage this potential— Enrico Atanasio, HeadCommercial, Fiat India
Through its joint venture with Tata Motors, the Indian division of Fiat rolls out 20,000 units on a yearly basis, which translates to a market share of just 0.7 percent. He said, “I expect a growing role for Fiat in India. Today we have eight percent market share in European market, 18 percent in Latin America and 12 percent in the US. There is no reason why we can’t improve our current market situation in India which is very much lower.” Fiat forged an alliance with Tata Motors way back in 2006, under which, the latter was managing distribution and servicing responsibility of Fiat cars in India through joint dealerships. The JV has a manufacturing facility in Ranjangaon, Maharashtra, which makes cars and powertrain engines for both the companies. According to the car manufacturer, the joint venture’s
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NEWS
Fiat is mulling over bringing new models from its global portfolio to India, which consists of Alfa Romeo, Chrysler, Dodge and Jeep
Enrico Atanasio At The New Fiat Facility
manufacturing activities and assets will continue in the same manner. From mid-1950s to 1997, the company marketed its Fiat 1100
sedan in India, which initially came to the country as the 1100 Delight and then as Premier Padmini. Thereafter, it began rolling out the Fiat Uno in
the domestic market, but did not see it as a success. The car maker offers the Linea sedan as well as Palio and Punto hatchbacks in the country. It is also mulling over bringing new models from its global portfolio to India including Alfa Romeo, Chrysler, Dodge and Jeep. Atanasio believes that the company’s performance has improved in the domestic market, primarily in the first quarter of 2012 as compared to the preceding quarter.
Cummins raises generator prices Our Bureau
CUMMINS India’s power generation business recently raised prices of diesel generator sets and generator set engines by around three percent. The engines are available in the range of 7.5 kVA and 3,000 kVA. The price increase will be effective from June this year. The generator sets, transfer switches and paralleling systems are used for continuous, prime and standby power in a variety of commercial and industrial applications. Cummins India’s power generation business unit offers one stop solutions for commercial and residential back up power requirements. It also undertakes power projects and provides
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AFTERMARKET JUNE 2012
alternate fuel solutions and power quality improvement services across numerous industry sectors which include telecom, construction, IT/ITES, realty, hospitality, textiles, auto & auto ancillaries, food processing, government, pharma, gas and manufacturing. It offers range of solutions in terms of design, manufacture, distribution and servicing and related technologies, including fuel systems, controls, air-handling, filtration, emission solutions and electrical power generation systems. Cummins in India is a group of eight legal entities with a combined turnover of around `10,500 crore in 2011 and employing close to 14,500 individuals.
FADA honours Keshub Mahindra FEDERATION of Automobile Dealers Associations (FADA) recently presented Chairman, Mahindra Group, Keshub Mahindra with lifetime contribution award. The award was presented by FADA President, Nikunj Sanghi in Mumbai recently. The other members of FADA team, who were present on the occasion, included Bharat Sanghvi, Rakesh Jain, Vinay Nevatia, and Jayendra Kachalia—all past Presidents of the FADA.
NEWS
Audi India drives into
Bhopal
an unmatched level of luxury to our growing customer base in Madhya Pradesh. Audi’s global leadership position in India and its unparalleled commitment to luxury is what has driven us at Anand Cars Private Ltd to deliver this world-class showroom,” said Managing Director, Audi Bhopal, Gaurav Anand. The German luxury car manufacturer has announced its interest in India by planning an expansion of dealership strength in India from current 19 to 25 by the end of this year. The company recently established new showrooms in India from Coimbatore and Delhi West last month and in Nagpur in March. In 2011, Audi India expanded its foothold in India by opening new showrooms in Delhi, Chennai, Ludhiana, Surat and Indore.
The German luxury car manufacturer Our Bureau
AUDI India opened its second showroom in Madhya Pradesh by kickstarting a new outlet in Bhopal. The latest showroom in the Lake City, after Indore, will house the entire model range of Audi India. Audi’s new showroom in Bhopal is spread across 2,804 sq ft and features a honeycomb aluminium frontage on the outside. It has a showcase stage that will stand three cars at a time from the Audi India portfolio. Apart from the featured cars, the showroom will also house a shop and Audi exclusive elements, a place that allows consumers to purchase custom-made products and choose from a range of Audi exclusive commodities. The new showroom in Bhopal is a recognised boutique showcase model, while being the satellite store of Audi Indore.
Audi India Head, Michael Perschke said, “The opening of a new showroom in Bhopal showcases our commitment to offer our customers with an unparalleled luxury experience of class defining products and premium services. We already enjoy a market share of more than 50 percent in the luxury car market in Madhya Pradesh and the opening of this second showroom in Madhya Pradesh further strengthens our foothold in the region and provides us with an opportunity to capitalise on the growing demand for luxury automobiles. The brand Audi has gained strong acceptance in Madhya Pradesh and Bhopal and as the capital, the city offers access to the entire state due it its economic and political status.”
Commitment To Luxury “With globally benchmarked showrooms in both Indore and Bhopal, we are confident of offering
is looking to expand its distribution network in India from current 19 to 25 by the end of this year. The company recently established new showrooms in Coimbatore and Delhi West last month and in Nagpur in March The company has registered a first quarter sales 2,831 units in India between January 2012 to April 2012. It is an increase of 43 percent over the Jan 2011-Apr 2011 figure of 1986 vehicles. The brand with four rings is pacing ahead in its trade in India, with sales in the previous month delivering 562 vehicles in April 2012.
JUNE 2012 AFTERMARKET
13
NEWS
MyTVS opens its
first outlet in Vellore Bhargav TS
MYTVS, the brand of TVS Automobile Solutions Limited (TVS ASL), has recently inaugurated its new ‘All Car Services’ facility in Vellore. The facility marks the 26th outlet for MyTVS and 11th such facility in Tamil Nadu. Incidentally, this is also the 75th overall facility including franchisee outlets across India. The workshop will undertake all
repair work for all brands of cars with TVS Quality service at affordable costs. To commemorate the occasion, the company has also announced special promotional packages to its customers. The special promotional offer includes varied check-up packages for passenger car owners. On the occasion of the new facility inauguration, TVS Automobile Solutions President, R Srivatchan, said “In line with our commitment to
serve our customer closer to their place of convenience and growth strategy to establish 60 own MyTVS Service Facilities by 2014, we are delighted to inaugurate this state-of-the-art facility with special and world class equipment in Vellore. Our well trained technicians are specialised in handling multi-brand car services and repairs, and will ensure quality service and on-time delivery schedule to customers with complete value for their money. I am confident that our service standards will meet the requirements of our customers.” The new facility was inaugurated by Operation Head, General Superintendant, Christian Medical College, Vellore, JP Peter. The facility has exclusive 15 mechanical bays, exclusive six body shop bays with 3D wheel alignment, wheel balancing, vehicle scanner, dust free paint booth, two water wash ramp, nitrogen inflator and more. The service centre provides passenger car owners complete servicing solutions under one roof at this new facility.
SKF expands vehicle parts business Our Bureau
SKF recently inaugurated the expanded area of the vehicle parts centre under SKF’s automotive aftermarket distribution business, Vehicle Service Market (VSM). The centre will cater to the growing demands for the automotive aftermarket across India by packaging and distribution of kits such as wheel bearings kits for two-wheelers and four-wheelers, engine bearings kits, transmission bearings kits, steering race kits among others. SKF Vehicle Service Market deals with the aftermarket for two and fourwheelers across the country. It offers high quality products to our customers
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AFTERMARKET JUNE 2012
involved in maintaining vehicles or supplying products to the automobile mechanics and end users alike. The expansion adds significant floor space to the existing parts centre to accommodate the assembly of these critical parts together and facilitate a complete kit to the end markets. “India’s two-wheeler and four-wheeler market growth has been very positive and the replacement and aftermarket demands have gone up significantly. We have expanded our vehicle parts centre to cater to the growing demands,” said Director, Vehicle Service Market (VSM), SKF Group, Magnus Johansson. “As customers are more aware of
products and technologies today, they look for a composite set of products and accessories as opposed to buying each item in isolation. Through this packaging and distribution centre, we enable this value addition for end users by providing them a complete off the shelf kit for ready use,” said Managing Director and Country Head, SKF India, Shishir Joshipura. SKF is a supplier of products from bearings, seals, mechatronics, lubrication systems to technical support, maintenance and training. It is represented across 130 countries and has around 15,000 distributor locations worldwide.
FACILITY VISIT
Making The Mark
Pune-based BU Bhandari Motors has proven to be much more than a ‘one deal’ wonder and created a niche in luxury car retailing Abhishek Parekh
DAIMLER India is likely to be indebted to Deven Bhandari for a long time to come. The young Mercedes dealer not only played a key role in bagging an order of 170 cars from Aurangabad in a single shot in 2010 but also helped in opening up a new, hitherto unimagined, market in the hinterland. The deal, already a folklore in the
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AFTERMARKET JUNE 2012
dealership fraternity, had its own twist though. A little known fact about the huge transact ion is that the final 170 odd customers for the ‘star’ turned out to be completely different from the original 100 odd potential customers who had envisaged interest in buying the car. Pune-based BU Bhandari Motors could clinch the deal only after a erect ing a ‘makeshift’ dealership at
Aurangabad and providing test drives and ‘ownership’ experiences to all potential customers over a period of ten days and several more sorties to the indust rial town that houses major automobile and engineering plants. When queried regarding the mega deal and what it meant for his dealership and his Principal Director, BU BHandari Motors Pvt
FACILITY VISIT
Ltd, Deven Bhandari pointed out, “The critical lesson for us from this episode has been that a luxury car customer is a discerning individual and never a group, and has to be treated accordingly. Moreover, we could bag this deal because we were a relatively new Mercedes dealer and keen to make a mark for ourselves (which may not be the case with every dealer). An established dealer may not have taken such a huge enquiry seriously.” Bhandari’s family hails from Rajasthan and his great great grandfather started off as a grain trader after arriving in Pune way back in 1920s and subsequently entered fuel retailing business when Caltex India (an earlier avatar of Hindustan Petroleum Corporation Ltd or HPCL) was looking for fuel retailers in the western region. Bhandari family bagged the dealership for a Caltex petrol pump at Deccan, Pune and began their journey in the automotive business. BU Bhandari has been in auto retailing business for around four decades, having started as a dealer for Bajaj Tempo in 1967. It also started selling Kinetic Honda scooters in 1972
Deven Bhandari, Director, BU Bhandari Motors
and was among the fi rst set of dealers for the immensely popular automatic scooters from the Japanese major in Pune. After a st int as dealers for Tata Motors from 1997 to early 2000s, BU Bhandari bagged Honda Motorcycles dealership in 2001. The major turning point for the dealership came around 2009 when Daimler India was looking for a dealer in Pune who could set-up a showroom
Inside The Showroom
in Pune in a short timeframe and also have a good social standing. The latter was critical as the German luxury car maker had been at the receiving end of customer acrimony due to below par services and unethical pract ices at its then exist ing Pune dealership and needed to clean up its act and rejuvenate its growth in its own backyard. “We were keen on having a luxury car dealership and the opportunity came when Daimler India approached us with the opportunity,” said Bhandari.
The critical lesson for us has been that a luxury car customer is a discerning individual and never a group, and has to be treated accordingly. Moreover, we could bag the Daimler deal because we were a relatively new Mercedes dealer and keen to make a mark for ourselves—Deven Bhandari, Principal Director, BU BHandari Motors Pvt Ltd
JUNE 2012 AFTERMARKET
17
FACILITY VISIT
He added that one of the critical aspects of running a luxury car dealership is that the dealer needs to have a social standing and ability to maintain personal relationships across social st rata. He cites the example of several customers of Bajaj Tempo and Kinetic Motors who have achieved success and prosperity in their respect ive fields and have now become potential customers for Mercedes and Volkswagen. In addition to Mercedes and Volkswagen dealerships, Bhandari continues to be a key Honda Motorcycles dealer in Pune. It also sells Mercedes cars through outlets in Aurangabad and Kolhapur. The Bhandari family also runs a fledging real estate development company ‘Bhandari Landmarks’ that is involved in real estate development act ivities in and around Pune. “We are in a unique position to cross-sell products to our customer base in Pune and beyond as a car and a house are two possessions that define a person’s social status and his standing in the society. The average age of customers in both cases has come down due to growing prosperity and access to financing,” said Bhandari. He added that a dealers’ social standing also helps
in retaining talent in the dealership as there are several dealers in the business who may have far higher capacity to attract manpower from rivals on the basis of higher compensation. “We have had a very low manpower turnover in our dealerships and there are several employees who have been with us for 20 or 30 years. We are constantly looking to enhance soft and technical skills of our employees with help of our principals,” he said. Bhandari acknowledges that dealership business has been unable to attract talented people across
(Top& Above) Inside The BU Bhandari Workshop
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AFTERMARKET JUNE 2012
funct ions for various reasons and most dealers are making effort to retain and expand their teams through various in house measures. Indust ry level initiatives on human resources front in the dealership business have yielded limited success but that is certainly the need of the hour. Bhandari sells around 2,000 to 2,500 VW cars, around 500 odd Mercedes and around 12,000 to 13,000 two wheelers per annum. The key priority remains customer retention across brands and migrating individual customers to higher product segment. “The decision to opt for a premium car like Mercedes is driven by sentiments and impulse as it is usually the second or the third car for any family or individual. It’s a means of celebration and, in some cases, flaunting one’s social ascent and does not serve a utilitarian purpose of owning a car. Hence, the luxury car manufact urer as well as the dealer has to constantly provide novelty and delight to potential customers. What may have been innovative yesterday becomes a norm today and has to be redefined tomorrow,” concluded Bhandari, before he signed off.
COVER STORY
Uno Minda and Spark Minda are charting separate courses in the aftermarket with the aim of building their respective independent brand identities in a growing market. Moving away from a synergistic approach through a common entity for the aftermarket segment, the Minda brothers are set to prove that parts can be larger than the whole. Nabeel A Khan explores the plans and possibilities of both the groups and what lies ahead.
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AFTERMARKET JUNE 2012
COVER STORY
Photograph: Nabeel A Khan
IN a relatively uncommon instance, Uno Minda Group (erstwhile NK Minda Group) and Spark Minda, (erstwhile Ashok Minda Group) are looking to chart separate courses as a part of re-structuring of their respective aftermarket businesses. The erstwhile joint trading company Minda Autocare Ltd (MACL) has now split into two separate entities—Minda Distribution Services Ltd (MDSL) and Minda Automotive Solutions Ltd (MASL). Post separation, MDSL would undertake automotive spare parts trading solely for components and systems manufactured by the various group companies of Uno Minda Group in the aftermarket, while MASL will be the nodal aftermarket trading entity of the Spark Minda Group. The erstwhile partners insist that the split is an opportunity to focus on building up the brands of their respective group entities with the aim of achieving
higher growth. With the demerger, both the companies are taking aggressive measures to doubling their respective turnover over the next two to three years. After the split, both the companies will focus on new approaches of sales and marketing and have deeper penetration. “Aftermarket has huge potential. The demerger will give more focus to each product line for optimum utilisation of capabilities,” said Group Chief Executive Officer, Spark Minda Group, Ashok Minda. “The demerger has been done in such a manner that rather than competing with each other, it should give impetus to the growth of both the groups,” said Chief Executive Officer, Uno Minda Aftermarket, Arun Nagpal. The two groups have signed a ‘no competition’ agreement. “By and large, what we are looking at is to sell only products that are produced within the
NK Minda, Chairman & MD, Uno Minda Group
The two groups have signed a ‘no competition’ agreement. “By and large, what we are looking at is to sell only products that are produced within the Uno Minda Group in the aftermarket. We are not a trading company that we will buy products outside Minda Group—Rakesh Kher Head Aftermarket, Uno Minda Group Uno Minda Group in the aftermarket. We are not a trading company that we will buy products outside Minda Group,” said Head Aftermarket, Uno Minda Group, Rakesh Kher. Before the demerger, MASL had a turnover of `300 crore in FY ’12, of which, products manufactured by Uno Minda Group contributed around 65 percent (about `200 crore in terms of value). The reason for Uno Minda having higher share is mainly because of the nature of its product line. MDSL is aiming to grow its revenues from aftermarket to around `400 turnover by 2015. Spark Minda Group owned MASL, on its part, is looking to focus on its regular products—locks, wiring harnesses and instrument clusters, sensors, window regulators and also launching newer products in the aftermarket segment. The company launched wiper systems in April and is in the process of evaluating other products in the coming months. The aftersales business is operated in two tiers—the business partner (distributor) and the retailer. The
JUNE 2012 AFTERMARKET
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COVER STORY
new product especially for the aftermarket. It also Aftermarket has huge continuously analyses the potential. The demerger gaps in terms of availability of products and pricing. “We will give more focus to are trying to understand each product line for why we are not able to optimum utilisation sell a particular product. of capabilities—Ashok Is there a quality issue or any packaging problem? Minda, Group Chief We keep analysing this,” Executive Officer, Spark said Kher. Minda Group Recently, Uno Minda Group has signed a JV with Fujitsu Ten Ltd for A team of five sales officers from MDSL supplying car entertainment visited all retailers in the chosen area. The products for OEMs. MDSL sales personnel sought their feedback is currently evaluating an and also asked them for the suggestions entry in the aftermarket to improve sales. The process helped gain insight of the marketplace as well as Ashok Minda, Group Chief Executive for car entertainment and Officer, Spark Minda Group accessories. expand the distribution network. Even business partners take the target It is also looking to expand its as MDSL is responsible for marketing, for selling particular number of retailer network and SKUs (Stock Keeping Units) for the increase the number company to the retailers, who act as of business partners Tier II. “We have aggressive plans to (distributors). “We are double the turnover in the next three thinking of creating to four years by exploiting the existing an FMCG (Fastproduct potential and introducing Moving Consumer new products,” stated Group Chief Goods) kind of Marketing Officer, Spark Minda, NK retailing network Taneja to Aftermarket. in the aftermarket. Uno Minda Group owned MDSL, is Our sales team visits aiming for deeper penetration into the retailers and explains new market and has a focused approach the products and to increase sales volume. A close procures orders,” tab on OEM (Original Equipment explained Nagpal. Manufacturing) units of the group Elaborating further is aimed at smooth supply during on the distribution expansion to avoid any surprises. strategy, he said that The top management holds monthly the company first meetings with each manufacturing unit identifies a locality, of Uno Minda Group, where it reviews based on demography the performance of the aftermarket and geography. The products. It looks at supply, development focus area remains and quality related issues during its where the retailing meetings with the top management of is higher, it selected company. And during these meetings, one such area—Karim A Range Of Components From Spark Minda Group it decides if it has to develop any Nagar near Hyderabad.
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AFTERMARKET JUNE 2012
COVER STORY
We have aggressive plans to double the turnover in the next three to four years by exploiting the existing product potential & introducing new products—NK Taneja, Group Chief Marketing Officer, Spark Minda the supply of parts to the retailer is the business partner’s responsibility. It also covers the garages and mechanics during its campaign. The people in rural areas are becoming increasingly quality conscious. The distributors also help the company in reaching the retailers and indentifying new areas. The company carries the products displayed on a vehicle so the people can easily see it. From the top management, such as president, CEO and GM, everyone has to dedicate a particular number of days and visit the retailers as sales executives. This gives them clear picture of the ground realities based on which, the right decisions can be made. MDSL has 15,000 certified retailers and 429 distributors. Minda Group was established in 1958. The aftermarket business was
(Centre) Rakesh Kher, Head, Aftermarket, Uno Minda Group interacting with a retailer in Karim Nager, Hyderabad
carried out through Switch Masters Ltd (SML), formed in 1985 and named after the flagship product from the group—automotive switches. Subsequently, the group diversified into manufacturing products like horns, light and indicators among other components. SML was renamed Minda Autocare Ltd (MACL) in 2004. It continued with its mandate of selling and servicing products manufactured by Minda Group (Ashok and NK Minda) in the aftermarket. Now MACL, as part of the demerger process, has broken up into two different companies but the two groups have amicably decided not bring major
changes in their policies and distribution network. This way, the companies continue to have same network of business partners (distributors) selling the products of both the Groups. This is also in the interest of the customers to let the transition happen in a smooth manner. MDSL does not have any plans to have separate distributors but such a possibility (of separate set of distributors) is not ruled out in the future. Though business wisdom suggests that sum can be bigger than its parts, the Minda brothers, who split their businesses almost two decades ago, are looking to prove that individual identities does matter. n
The group diversified into manufacturing products like horns, light and indicators among other components
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FOCUS
Mahindra evaluating sales network for micro Abhishek Parekh
MAHINDRA & MAHINDRA Farm Equipment Sector (FES) is evaluating ways to provide focus to its small tractors business. It is evaluating various options including creation of separate vertical for ‘micro’ tractors (below 22 HP), creating dedicated or separate dealership set-up for such tractors for better distribution of such micro tractors. “Our priority is to provide the focus that is due to this segment of the market. Buyers of such small tractors are very different from regular tractor customers. Many of the potential customers are first time tractor owners and typically do not have much idea on the requirements and mechanisation needs or farming techniques. Our regular tractor distribution may not be the ideal solution to this emerging and growing segment
Buyers of such small tractors are very different from regular tractor customers. Our regular tractor distribution may not be the ideal solution to this emerging and growing segment and hence we are looking to address this need with a suitable solution—Bishwambhar Mishra, CEO, Farm Equipment, M&M Sector, Mahindra & Mahindra
tractor range
and hence we are looking to address this need with suitable solution,” said Chief Executive Officer, Farm Equipment Sector (FES), Mahindra & Mahindra, Bishwambhar Mishra. He added that FES is in the process of deliberation internally and is likely to sound out to its existing tractor dealers for a separate set-up for ‘micro’ tractors and may also look to enrol new set of dealers with appropriate credential and expertise in the FES. M&M’s FES has been selling more than 1,000-1,200 ‘Yuvraj’ tractors every month and is in the process of launching the tractor on a nationwide basis. The 15 HP ‘Yuvraj’ is available in the western region including MP, Maharashtra and Gujarat. The tractor sales have been softening over the last three to four months, according to industry players. M&M’s tractor sales fell by around 10 percent in the month of April to 16,049 units as compared to 17,740 units in April last year while exports too fell by around five percent to 748 units in April. The company had been bracing up for a slowdown in the tractor segment as indicated by Mishra earlier. The tractor division had put brakes on production by curtailing manufacturing activities at the tractor plants around the country for two days a week from mid March to around mid April and has currently adopted a cautious scenario with slowing demand so as not to increase inventories at the factory or dealers’ end. The company officials indicated that the sales may stabilise by the next quarter but growth rate would still be muted at around eight to 10 percent over
Bishwambhar Mishra, CEO, FES, M&M
the next couple of years. The company management cited a combination of factors including bumper crop leading to lower MSP prices compared to last year, slow offtake of major irrigation projects and other factors for the downturn. The current demand scenario will not have any impact on the company’s expansion plans for Zaheerabad facility to cater of mid and higher HP range. M&M had around 42.4 percent marketshare in the tractors segment in India in the nine months ended December 2011. The combined Mahindra and Swaraj branded tractors dealers total to around 1,300 with 2,200 service points serviced by around seven manufacturing plants around the country. For the nine months ended December 2012, the company exported around 9,850 tractors, a 12.3 percent growth compared to the same period in the previous year.
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IN CONVERSATION
Enterprises are realising the need for GPS solutions to save time, cost and improve accessibility Navigation service provider, Navteq has been in the process of transitioning to Nokia, Location & Commerce—a new division within Nokia that combines Navteq with Nokia Services. The objective of the division would continue to be of providing map, location content and services under the brands like Navteq Maps and Navteq Traffic. In an interaction with Shambhavi Anand, Navteq Vice President of Oceania Sales, Kirk Mitchell sets out the priorities for navigation business and evolving market for such services globally. Can you highlight some of the key initiatives undertaken by Nokia, Location & Commerce in India? Nokia’s Location & Commerce (L&C) has been established to enable location experiences for mobile products, the navigation industry and the automotive market. Our location data is at the cornerstone for our customers being able to provide a vast array of consumer experiences: navigation, location-based services and location-intelligent mobile advertising. To offer our India customers accurate location content, we have expanded our India map coverage by almost 80 percent from 2,299 cites to 4,125 cities over a quarter. Th is coverage expansion includes over 1.225 million kilometres of road network and more than six million Points of Interest (POIs). On an average, we have launched a new product every quarter in India in the past year. The latest product launched early this year was our Navteq Traffic Pro real time traffic service. We continue to build and offer
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AFTERMARKET JUNE 2012
product portfolios that are made for India. We will continue to drive and walk the roads in India, adhere to rigorous quality standards to develop maps unrivalled in richness, detail and accuracy. We will also continue to build our product portfolio on the forefront of location content trends, specifically
humanising technology to improve the end-user navigation experience. What are the challenges that you are facing in the Indian market and how do you plan to address them? The map building process has country specific nuances. We researched the
NAVTEQ Geographic Analyst use patented tools, techonology and proprietary process to achieve superior map accuracy
IN CONVERSATION
India has made huge strides in technological innovation and today, the country is dubbed as a global technology hub. Though navigation has been an unexplored territory until late, we see a large opportunity in India India market before entering, to ensure that our maps are developed by local experts who possess the local knowledge and know their cities well. In addition, products & services are developed based on the needs of local consumers. One of the unique characteristics of Indians is that they place value on guidance from people in order to reach their destination. And they look for this information in the form of Points of Interest, like banks, hospitals, movie theatres, places of worship and traffic signals for guidance cues. We saw this uniqueness as an opportunity and created and launched the Navteq Natural Guidance in India. Navigation applications are able to provide guidance that moves beyond the norm of using only time and distance-based direct ional cues—like ‘turn right in 50 metres’—it guides users through vivid descriptions of static orientation point, for example, ‘turn left after the blue glass building’, or ‘turn right at the traffic signal.’ India is a growing country and especially in the metros, traffic is a huge issue. It is not easy for a driver to take his eyes off the road to view a navigation device. This again was an opportunity for us and we launched Navteq Voice that allows your navigation device to understand your spoken commands and provide you with clearly pronounced instructions. It’s the smart guidance that helps you see where you are going without taking your eyes off the road.
The road infrastruct ure in India is constantly changing. Our local field teams ‘own’ their piece of the map— they are passionate about building the most robust map database and importantly, their local presence ensures that we are constantly aware of the changes in the local road networks, ensuring that we have the highest quality map data. In India, we have the most extensive network of digital map operations and most technology advanced, patented map data collection process. Besides having two established Global Production Centres in Mumbai, we also have a Global Research & Development centre that is focused on creating innovative map content that would guide drivers through the unique demands of Indian driving.
devices and mobile/smartphone applications. This st udy measures the level of awareness and usage of navigation in multiple countries. Specifically for India, in our tracking st udy 2011, we noticed an increase of 12 percentage point change in awareness level of in-vehicle navigation (versus 2010). The launch of India’s first linefit navigation in Tata Aria at the end of 2010 has set the trend in the indust ry,
What is the current level of line-fit navigation system in vehicles globally? What is the level of the same in India? Conducted on an annual basis, our tracking st udy assesses user interaction across all sectors of navigation including in-vehicle systems, portable
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IN CONVERSATION
NAVTEQ Production Centre helps accelerate time-to-market process of unique content offerings for customers in India
and subsequent conversations in the industry could have driven this positive change. In terms of experience with linefit navigation, this number remains unchanged from 2010 to 2011. Slow adoption of in-vehicle navigation by consumers in 2011 could be due to the fact that in-vehicle navigation was available in a select few SUV vehicles in India. Lag time exists between OEM launches and getting dealers up to speed about navigation being available in these new vehicle launches, which may in turn delay consumer education/awareness. Additionally, in the past year, we witnessed a positive growth in the aftermarket navigation in the auto industry. We expect to see more traction with leading auto OEMs to launch more line-fit navigation in mid-high segments in 2012. What kind of opportunities are you looking at in India? How are prospects in the segment of line-fitment? The opportunities are immense. In terms of partners, we work with automobile OEMs, telecom players
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AFTERMARKET JUNE 2012
(handset manufact urers, carriers), and application developers to enable a ‘Where ecosystem’. All major OEMs have launched navigation or at least conduct ing trials for line-fit navigation systems in India. Line-fit navigation is likely to take off from this year onwards and we are currently in discussions with numerous leading auto OEMs. In terms of aftermarket segment, there is tremendous growth and we continue to work with Mega Audio, Garmin and NNG to launch new devices powered by Navteq Maps.
We continue to build and offer product portfolios, which are made for India. We will also continue to build our product portfolio on the forefront of location content trends, specifically humanising technology to improve the end-user navigation experience.
Launch of 3G services in India coupled with growing adoption of smart phones has resulted in a buoyant LBS apps ecosystem in India never seen before previously. Contribution of VAS to total telecom revenue in India is increasing with a strong demand for regional and multi-lingual applications, leading to app developers and telecom operators focusing on local content. We see location-aware applications growing with more telecom operators providing navigation and map services. We have worked with Tata Docomo to launch the ‘Route Finder’ and ‘Friend Finder’ with Navteq Maps in India. Globally, our location content powers nearly 175 million navigation-enabled devices. What is the roadmap for the company in this market which is so cost sensitive? India has made huge st rides in technological innovation and today, the country is dubbed as a global technology hub. Though navigation has been an unexplored territory until late, we see a large opportunity here. Within the end-consumer navigation space, there is significant opportunity, with a potential of devices ripe for GPS chips, whether portable media players, laptops, tablets, digital cameras. The demand for high quality location data is growing exponentially and ultimately the market is driven by the services available and consumer choice ie the right device for the right purpose. Consumers and enterprises are realising the need for accurate GPS solutions that would save time, cost and improve accessibility. While they are starting to adopt digital navigation and appreciate the benefits that come with it, we envision that the market will mature from a “navigation” focus to a broader “location” focus, which encompasses a great range of used cases and device types.
TECHNOLOGY
Fisker Automotive incorporates
software applications to optimise results Our Bureau
AS a new automobile company pioneering a new category—luxury hybrids—Fisker Automotive describes its premium hybrid electric vehicles as “responsible luxury without compromise”. And as a company whose first product is currently being launched, Fisker utilises a simulationlike accurate imagery to communicate its vision to future companies to optimise market and aftermarket solutions.
Nvidia Maximus platform, which allows a single workstation to do both visualisation and computeintensive tasks simultaneously, so that the rendering process no longer monopolises designers’ workflows. “The Maximus system lets me get more done in the same amount of time,” said Senior Surfacing Designer, Fisker Automotive, Mark Rumsey, “I can still use my computer while it’s doing ray tracing.”
for ways to squeeze time out of our processes.” Cars represent big digital models—5.5 million to 6.5 million polygons, typically. Before the Nvidia Maximus solution was available, Rumsey encountered various challenges in his workflow while creating photorealistic-quality digital stills and animations of the new Fisker Karma. Rumsey’s typical workflow was to prepare a model in Alias and input
Graphical Representation Of Engineering Analysis By Nvidia Maximus
And to achieve the imagery, Fisler has incorporated a number of software tools, including Dassault Systèmes CATIA and Autodesk Alias for 3D modelling, various Bunkspeed products (incl. Shot, Move, Udrive, Hypershot, and Pro) for photorealistic rendering, and Adobe Photoshop and After Effects to perfect the quality of animations and images produced by Bunkspeed. Fisker has recently adopted the new
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The Task As part of Fisker’s design styling organisation, Rumsey creates still images and animations used in marketing imagery for the company’s website for greater reliance on digital means, including real-time ray tracing, visualisation, animation, and rendering the final image for detailed resolutions. That mindset filters throughout the organisation, and it means all of us are looking
the data into Bunkspeed. After applying different materials, setting up the lighting and defining the right camera angle he would then launch a rendering. “Each still frame takes anywhere from a minute to 20 minutes to render, and animations take several hours, usually overnight. Rendering used all the GPUs on my computer, so I was shut down from doing anything else while rendering was happening,” said Rumsey.
TECHNOLOGY
Maximus Graphic Example Of A Two-Wheeler
The Solution The Nvidia Maximus platform combines the industry-leading, professional 3D graphics capability of an Nvidia Quadro professional Graphics Processing Unit (GPU) with an Nvidia Tesla C2075 companion GPU that’s able to perform computeintensive tasks on its own. As a result, a single Maximus-powered workstation can do ray tracing or complex numbercrunching while leaving compute cycles available for other tasks simultaneously, such as 3D design, simulation, or preparing a presentation. “I can allocate the companion GPU to rendering, leaving the other GPU and the CPUs available to do other work,” said Rumsey. “I can work on several different turntables, like 360-degree spinned views of a car with different colours, send the images off to render, then on that same workstation I can keep using Bunkspeed to apply different textures to the car or to work on different variants of a car, or I can model in Alias, send emails, or research things on the internet.”
The Impact “Because the Nvidia Maximus platform enables me to still use my computer while I’m rendering, it means I can get more iterations of a design done in the same amount of time,” said
Rumsey. “It’s a huge leap in productivity.” It also enhances the creative process. “I have time to try out more options and see the results quickly in photorealistic quality,” he said. “Before Maximus, if something came to mind while the machine was rendering, I couldn’t act on the idea right away, so sometimes ideas got lost. With the Maximus system, now I can explore different ‘what if ’ scenarios. If I have an idea for a different camera path or lighting or refining some detail on the model itself, I can create multiple options to present to the marketing department,
Fisker wants to reduce the time needed to bring new cars to market, which means greater reliance on digital means, including real-time ray tracing, visualisation, animation, and rendering. It means all of us are looking for ways to squeeze time out of our processes— Mark Rumsey, Senior Surfacing Designer, Fisker Automotive
so the final product is just that much better.” Collaboration among Fisker team members has improved, as well. For instance, Rumsey can sit down with a colour expert on the team and they can work together to select the right colours for a particular feature of the car. With the parallel-processing capabilities of the Maximus system, they can make a colour change, do a real-time ray tracing to check how it will really look, and go back and forth until they agree on the exact shade and hue. “It’s so much faster now to iterate colours and materials sitting next to other designers,” said Rumsey. “We get fast interactivity with Bunkspeed and fast ray tracing, all at the same time.”
The Advantage Whether it’s preparing photorealistic images for billboards to be used by Fisker dealerships around the country, tweaking the lighting for a single website image, or creating a promotional video or animated flyover, Nvidia Maximus technology is helping Fisker’s design styling organisation produce better results in less time, and without the frustration of waiting for the computer to finish rendering. “Creativity, productivity and time management—those are the advantages I’ve found with the Nvidia Maximus platform,” said Rumsey.
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INSIGHT & OUTLOOK
Analysing market trends of mid-size sedans Revati Kasture Head, Industry Research Vishal Srivastav Deputy Manager Kunal Maheshwari Analyst
TODAY, OEMs are coming up with novel innovations to offer new variants and in some instances an entirely new segment is created to lure the customers. As a result, buyers have a broad range of choices among the various brands, segments and variants. In contrast with the situation a decade ago, the domestic passenger car industry when it used to be led by cars like the Maruti 800 and the Ambassador is now flooded with number of models ranging from the Nano to the Rolls-Royce.
of the domestic passenger car sales. Rise in income levels, ease in finance availability has been the primary driver for the growth in small car sales during last one decade. Further, factors like narrow roads, lack of proper parking infrastructure at public places, etc has
Maruti Suzuki India understood the psyche of Indian customers well and introduced small economical passenger car models, which required low maintenance costs. Replicating this strategy also benefited some of the new entrants like Hyundai and Tata Motors during the late ’90s
Preference For Compact Cars Since the introduction of Maruti 800 in 1984, India has been predominantly been a market for compact cars. Maruti Suzuki India Ltd understood the psyche of Indian customers well and introduced small economical passenger car models, which required low maintenance cost. Replicating this strategy also benefited some of the new entrants like Hyundai and Tata Motors during the late ’90s, which also announced their entry by introducing small economical cars. For almost one and half decades, the small car segment in India has contributed almost 3/4th of the domestic passenger car demand. Even in FY12, the small car segment formed around 78 percent
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led customers favoring small cars over bigger cars.
Launches Triggered Growth The small cars are mainly targeted to entry level buyer. Being a large market, OEMs upgrade their product offerings by launching new models or variants regularly, In 2006, the launch of MSIL Swift led to the emergence of new subsegment widely known as premium compact segment in small cars. This successful launch was followed by flurry of new launches like Hyundai i20, Ford Figo, Skoda Fabia, Honda Jazz, New Indica Vista, Fiat Punto etc in this segment in next three-four-year period. These models were priced between conventional compact cars and mid-size (ie in a price bracket of around `4.5-6.5 lakh). While some models succeeded, others failed to lure customers owing to either over pricing or limited distribution.
Trend in share of compact and mid size segment
Source: CARE Research
INSIGHT & OUTLOOK
Diminishing price gap between compact and mid size segment
Source: CARE Research Note: The prices mentioned are ex-showroom Delhi
Redesigns Helped Cut Prices
built on the platform of their Marginal Difference in EMI Pricing is one of the most premium compact car variants, Swift Vxi Swift Dzire Vxi important parameters that OEMs have been able to price influence the demand for them at much lower range as On Road Price 5,88,000 6,42,000 passenger cars significantly. compared to the conventional Down payment 1,17,600 1,28,400 Being a highly competitive mid-size cars. For example Loan Amount 4,70,400 5,13,600 industry, it is important for seven-eight years ago, the price Tenure (months) 60 60 the manufacturer to price their difference between compact cars products appropriately. Almost and mid-size cars was around Interest Rate (%) 11.5 11.5 a decade back the mid-size `three-3.5 lakh, which has now EMI ` 10,345.32 ` 11,295.40 segment mainly comprised reduced to around `0.5-one lakh. Difference ` 950.08 high end models like Hyundai Further, with the availability Source: CARE Reasearch Accent, Maruti Baleno, Honda of easy financing option, the City, Mitsubishi Lancer, Opel EMI for economical mid-size Astra, etc which were priced in a range (Tata Indigo and MSIL Swift Dzire) or cars currently is less than `1,000 as of `seven-10 lakh. With the success increasing indigenisation levels in order compared to a premium compact car, that of economical mid-size car Indigo, to bring down product pricing. consequently has led to sharp rise in the OEMs tried different strategies like These measures led to considerable sales of economical mid-size cars. commonisation of platform (VW Vento drop in average price of mid-size cars CARE Research estimates that and Polo, Toyota Etios and Liva, Tata from a range of around `seven-right lakh demand for mid-size cars will continue Indica and Indigo), redesigning the to around six-seven lakh in last three- to witness a healthy growth in FY13. product to avail concessional excise duty four years. Further, the availability of Narrowing price difference between diesel variants in almost all the models premium compact and mid-size cars also provided a push to the demand for along with shifting preferences of the With the success upper middle class population towards mid-size cars recently. of the economical this segment because of greater power, Diminishing Price Differentials comfort, space and wide offerings in mid-size car Indigo, CARE Research has observed that diesel segment would fuel this growth. OEMs tried different some of the economical mid-size cars strategies to bring that have been successful in the industry down product pricing are enhancement of their premium compact cousins. As these cars are
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SPECIAL REPORT
Customers treading towards
authorised tyre repair shops Our Bureau
The study finds that the occurrence of problems with original tyres negatively impacts overall satisfaction. The JD Power 2012 study finds an increase in the importance
841
of such features as runflat tyres and self-sealing tyres, compared with the
831
2011 study
827
ACCORDING to the JD Power Asia Pacific 2012 India Original Equipment Tyre Customer Satisfaction Index (TCSI) study released recently, original equipment tyre owners today, are increasingly having their tyres serviced at authorised retail outlets, such as independent tyre dealers or purchase dealers. Yet, the unorganised service sectors or unauthorised outlets like garages and local mechanics still remain the most frequently visited sources for servicing tyres in India. The study states that over 53 percent of original equipment tyre owners in India who experience a tyre-related problem have the repair made by a roadside mechanic. However, 38 percent of owners take their vehicle to a retail outlet for tyre repairs, compared with seven percent in 2011. “The shift in preference for organised retail outlets reflects customer demands for better service, facilities and processes. Therefore, it might be prudent on the part of tyre manufacturers to fine-tune their retail strategy to ensure a superior customer experience at these outlets,” said Executive Director, JD Power Asia Pacific, Singapore, Mohit Arora. The study, now in its 12th year, measures satisfaction among original equipment tyre owners during the first 12 to 24 months of ownership. The study measures overall satisfaction across four factors (listed in order of importance): appearance, durability, traction/handling and ride.
Satisfaction with original equipment tyres averages 827 points (on a 1,000-point scale)—a five-point improvement from 2011. At the factor level, appearance satisfaction is highest (829), while durability satisfaction (825) improves nine points year over year. MRF ranks highest in satisfaction with original equipment tyres for a third consecutive year, achieving a score of
841. MRF improves eight points from 2011 and performs well across all factors. JK Tyre ranks second with a score of 831, while Apollo ranks third at 827. The study also finds that the occurrence of problems with original tyres negatively impacts overall satisfaction. The 2012 study finds an increase in the importance of such features as run-flat tyres and self-sealing tyres, compared with the 2011 study. Findings revealed that innovative technological advancements in tyres may help mitigate dissatisfaction due to commonly cited problems, such as damage due to punctures. The 2012 India Original Equipment Tyre Customer Satisfaction Index Study is based on responses from new vehicle owners who purchased their vehicle between May 2009 and August 2010. The study was fielded between May and August 2011.
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GLOBAL
Used car dealers to put a stop to illegal towing VEHICLE data expert, HPI, is offering motor dealers online access to vital information that will enable their customers to buy a car that will safely and legally tow their caravan. Many motorists are unaware that if their car is incorrect ly matched to the caravan they are towing they may be stopped, fined £1,000 or gain three points on their licence. Towsafe, powered by HPI, has been providing a car and caravan matching service for over 10 years and now dealers can use this as a robust tool to secure a sales opportunity and increase customer satisfaction levels, whilst meeting their Duty of Care obligations. With over one billion potential car
and caravan combinations, dealers need access to the right information to help buyers ensure they are shopping around for the right vehicle. Towsafe harnesses the power of HPI’s extensive database to allow users to match their specific car
Towsafe, powered by HPI, has been providing a car and caravan matching service for over 10 years and now dealers can use this as a robust tool to secure a sales opportunity and increase customer satisfaction levels, whilst meeting their obligations
to a caravan or vice versa. HPI supports the motor trade in meeting Duty of Care obligations to caravan owners. Available online, Towsafe is an important part of HPI’s focus on supporting dealers in offering a complete customer care solution. Dealers can log on to www.towsafe.co.uk and purchase credits to conduct matches. This will not only help their customers buy the right vehicle for their needs, staying safe on the road and avoiding police penalties, but protect the reputation of dealers by providing sound advice delivered by a name they can trust. This way, dealers can sell with confidence with Towsafe, helping them improve their customer service and safeguard their name.
Incentives boost finance dealer sales FINANCE & Leasing Association, a motor finance trade body based in UK, has registered a record figure, and revealed that sales of new cars were up
by 15 percent in February compared with February 2011. The figures also showed a rise in the number of people buying used cars
Cars Bought On Finance By Consumers Through Dealerships Change 3 months % Change 12 months % Change Feb %on on prev. prev. to Feb on prev. to Feb 2012 year year 2012 year 2012 New cars Value Of Advances 345 +29 1,300 +23 7,137 +7 (£M) Number Of Cars 26,633 +15 93,774 +13 532,246 +3 Used Cars Value Of Advances 601 +6 1,596 +8 6,845 +4 (£M) Number Of Cars 66,793 +9 176,791 +11 742,751 +4
Number Of Cars Number Of Cars
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Cars Bought On Finance By Businesses % Change 3 months % Change 12 Feb on prev. to Feb on prev. months to 2012 year 2012 year Feb 2012 New cars 21,249 +3 80,315 +12 382,868 Used Cars 4,422 +66 14,715 +61 47,589
AFTERMARKET JUNE 2012
% Change on prev. year +1 +9
using dealer finance, up nine percent in February on the same month a year earlier. All three of the main types of dealer finance—Hire Purchase (HP), leasing, and Personal Contract Purchase (PCP)—were up on February 2011’s figures. Leasing continued to show the highest growth—up 50 percent—but still makes up less than 10 percent of the new car finance market. The most popular finance product is PCP, accounting for around 60 percent of the new car finance market. HP remains the most popular product in the used car market. Head of Motor Finance at the Finance & Leasing Association, Paul Harrison, commented, “The ability of dealers to tailor the finance they offer, and to offer it at low rates, has meant that the proportion of cars bought using finance from the dealership has grown from around 47 percent two years ago to almost 65 percent.”
GLOBAL
Bosch opens platform for repair shop knowledge and experiences exchange BOSCH has developed an internet forum for automotive professionals that aims to provide information on current trends and offers from the Bosch repair shop programme. Repair shop associates can exchange tips and practical solutions for technical problems from their everyday experiences on the forum. The site is a free forum for all repair shop professionals. The platform also allows them to discuss ideas on how to implement Bosch repair shop technology, as well as on diagnost ics, service and repair. Other people in the new Bosch community can then comment on and rate these ideas, as well as expand and refine them. The Bosch ‘Open Innovation Platform’ can be accessed around the clock and is available free of charge for all act ivities.
The ‘Forum’ The ‘Forum’ is at the heart of the new repair shop community. Th is is where members of the community can publish all of the topics they are interested in, ask quest ions or join in the discussions in exist ing forums. To simplify searches for a specific topic, the forum is divided into areas
The Bosch Innovation
for control unit diagnost ics, repair shop equipment, technical service, shows and events, and quest ions about the platform. In the ‘Ideas’ sect ion, members of the repair shop community can post and discuss suggest ions for improvements, product ideas and other proposals, as well as requests for more efficient working processes for Bosch Test Equipment, Esitronic repair shop software or other Bosch products. Th is often provides inspiration for other community members. These suggest ions and ideas are also an important source of information for Bosch developers, allowing them to develop repair shop solutions and products that are oriented toward pract ical situations. In the “News” sect ion of the internet platform, Bosch experts regularly publish information about repair shop technology, with tips, tricks and the latest solutions to problems that have come from repair shop pract ice.
Platform is open to all automotive repair shops and their associates. Users can even read forum posts, current ideas and Bosch news without having to register
Expert Community Open To All Automotive Repair Shops The Bosch Innovation Platform is open to all automotive repair shops and their associates. Users can even read forum posts, current ideas and Bosch news without having to register. Those wishing to contribute their own
posts or ask questions in one of the community forums must fi rst register as a member by choosing a user name and entering their email address. Once regist ration has been confirmed by email, repair shop associates can use the platform to engage in dialog with their colleagues and with Bosch.
Online Expert Forum Received Very Positive Ratings in Pilot Phase More than 400 registered users have already tested the platform in the pilot phase, and the experiences during the pilot phase were very promising. The repair shop associates who took part provided many suggest ions for the design of the online community and engaged in enthusiast ic discussions about particular problems and their colleagues’ ideas. The reprogramming of control units for Euro V is one example of a topic that was widely discussed, and Bosch responded by creating a spe¬cial webpage on this topic, where questions and solutions concerning re¬programming are published.
JUNE 2012 AFTERMARKET
37
GLOBAL
McLaren marks opening of Abu Dhabi showroom with new film MCLAREN AUTOMOTIVE has released a short fi lm entitled “McLaren 12C Finds ‘The Perfect Line’ At Yas Marina Circuit” to celebrate the opening of McLaren Abu Dhabi recently. The video is the latest in a series by the British sports car company to mark its expansion across the globe. Set within the emirate of Abu
McLaren Middle East marks opening of Abu Dhabi showroom with a new film charting 12C’s journey from the desert to Yas Marina Circuit
Dhabi, the visually dynamic fi lm mixes aerial footage and high speed act ion shots, as the 12C drives through desert and urban scenery before taking on the Formula 1 track at Yas Marina. McLaren Automotive Regional Director, Middle East and Africa, Mark Harrison, said, “We wanted to produce this video to highlight our presence across the Middle East and reaffi rm our commitment to est ablishing our brand in the region. The 12C is as comfortable on the road as a premium sedan, yet faster than any competitor car in its segment and this excellent video shows this fact ; capturing the beauty
38
AFTERMARKET JUNE 2012
of the desert, the emotion of the urban environment and the drama of a world famous Formula 1 circuit— three locations where the 12C is confident.”
Shooting For The Edge The fi lm was shot over a period of six days using the latest in RED camera technology; a cutting-edge approach to fi lm-making giving high-defi nition quality footage more
The video is the latest in a series by the British sports car company to mark its expansion across the globe
commonly found in cinematic fi lms. An additional benefit of the RAW footage, which is shot in four times higher resolution than traditional high defi nition, is that it is extremely versatile. The new fi lm is evidence of McLaren Automotive’s commitment to the Middle East , a region renowned for its focus for high-end sports cars and is accompanied with a range of images of the 12C on desert and city roads in the Abu Dhabi Emirate, as well as on the Yas Marina track. The launch of the McLaren Abu Dhabi showroom marks the launch of the fourth retailer in the new McLaren Middle East network, which will grow to six locations by summer 2012. These include McLaren Abu Dhabi, McLaren Bahrain, McLaren Doha, McLaren Dubai, McLaren Jeddah and McLaren Kuwait.
GLOBAL
Website enables better access to
Mercedes-Benz van drivers MERCEDES-BENZ UK has launched a brand new online service advisor to book a vehicle service or repair as convenient and transparent as possible for the nation’s van drivers. The new site, www.mercedesbenzvanservicing.co.uk enables Mercedes-Benz van owners to get a no-obligation quote and also complete an online booking at their own convenience—24 hours a day, seven days a week, with easy-to-understand, honest pricing and no hard-sell. The open to all site uses the individual vehicle specification, age and mileage to provide users with a bespoke price for a service and range of repairs, including: front headlight replacement; brake pads and discs; starter motor replacement; wiper blades and more. Customers can choose their preferred dealer from a select ion, listed by nearest fi rst distance. There is also a guide to the added-value services that each dealer offers, with options including ‘while you wait’, collect ion/ delivery, courtesy vehicle, out of hours servicing and vehicle valeting. On an average, the Mercedes-Benz Commercial Vehicle Dealer workshops
The open to all site uses the individual vehicle specification, age and mileage to provide users with a bespoke price for a service and range of repairs and more
Clear pricing and easy service booking for all Mercedes-Benz van drivers
are open up to 100 hours a week— including Saturdays. Over a third of the workshops are open 24 hours a day throughout the working week, and over 90 percent operate at least two shifts daily. All of this means that customer vans will spend more time out on the road, generating revenue and profit for their business. The prices shown not only include a 12-month labour guarantee, but also a two-year European warranty for any GenuineParts fitted—designed specifically for Mercedes-Benz to perform optimally with the van. By using the Mercedes-Benz Online Service Advisor, the average cost of an A service for a Vito (111CDI) is £170 and for a Sprinter (311CDI) is £172—both prices are inclusive of 20 percent VAT. Customer Services Director of Mercedes-Benz
Commercial Vehicles, Ian Dutfield said, “When it comes to taking care of our customers’ Mercedes-Benz vans, nobody knows their vehicles better than our approved, skilled and highly trained technicians. When comparing service work quotation, be sure to do a like-for-like comparison of the work that’s act ually being done. Are other agents doing all of the necessary checks that we promise to do? Is the price they’ve quoted the fi nal price or a work in progress? Because we can assure you that our quotes are totally transparent. “We hear sometimes about the misconception that work carried out by a specialist dealer can cost more, but we’re completely transparent with our pricing and to prove it, we’ve created the Mercedes-Benz Online Van Service Advisor,” said Dutfield.
JUNE 2012 AFTERMARKET
39
PRODUCTS
Turbochargers TEL manufactures turbochargers of various sizes suitable for engines from 700 cc to 23,000 cc capacity. TEL is certified for ISO / TS 16949: 2002 and ISO 14001.It also has network of distributor branches and authorised service centres across the country.
Turbo Energy
Phone: 044 27425613 / 717 /714 Email: telparts@turboenergy.co.in
Engine oils MAHATHOL 2T Super from Mahatha Petroleum is a twostroke engine oil developed with suitable base oil and select additives to minimise spark plug fouling and pre-ignition. These oils prevent rusting, minimise deposit formation and provides protection against seizure, scuffing and wear. The oils also have advantage of lower oil consumption and contain diluents for easy mixing with petrol. These oils are recommended for all types of two stroke engines of mopeds, scooters, motorcycles and three wheelers. The recommended dosage of Mahathol 2T Super is 20 ml per litre of petrol. Mahatha Petroleum Pvt Ltd, Chennai 600 117. Tel: 044-2247 1542, Fax: 044-2247 3800, Mob: 09444065754 Email: mahathapetroleum@dataone.in, Website: www.mahathapetroleum.com, Certification: An ISO 9001:2000 Certified Company
Infrared Handheld Heating Units THE infrared handheld heating units are used for diverse heat applications used by leading automobile manufacturers, auto ancillaries, and auto body shops. These units are used for assembly line applications where components or materials need to be heated for curing, stretching, and removing creases in textile, leather, rexine and so on. The units are compact, ergonomically designed, lightweight and field-tested. These have instant on/off controls and operate on line voltage. The units can be used in horizontal and vertical positions. Applications are in auto trim product, seat assembly operations, touch-up curing, wood stock heating, furniture, leather, plastic and textile fitting in chairs, sofas, etc.
Litel Infrared Systems Pvt Ltd Pune, Maharashtra Tel: +91-020-27121848 Email: sales@litelir.com Website: www.litelir.com
Vanjax Hydraulic Scissor Trucks
HYDRAULIC floor cranes are portable (manually towable) cranes in light and heavy-duty types. They have all steel fabricated frames, and are available in standard capacities ranging from 1000 Kgs to 2000 kg, or tailor made to individual customer’s requirement upto 5000 kg. Highly suited for automobile garages and tool rooms, these portable Hydraulic floor cranes are capable of versatile uses in almost all industrial establishments small, medium or large.
FOR safe, easy transporting and lifting of materials to work position. The scissor table can be raised by pumping the foot pedal. Available in the types VXLT-500 / 800 (cap. 500 kg., maximum height 880 mm with a closed height of 285 mm) and VXLT - 750 / 900 (cap 750 kg., maximum height 900 mm with a closed height of 420 mm). The scissor lift trucks can perform variety of lifting jobs in auto servicing garage workshops, die shops, two wheeler assembly lines, and printing presses to feed paper sheets in offset presses.
Vanjax
Vanjax
Vanjax Floor Cranes
Model: WUP-VXFC Phones: 0091- 44 - 4282 1000, 2625 5300, 2625 4875 Fax: 0091-44-4598 5700 Email:info@vanjax.com, gmsales@vanjax.com
40
AFTERMARKET JUNE 2012
Model: WUP-VXLTRK Phone: 0091-44-4282 1000, 2625 5300, 2625 4875 Fax: 0091-44-4598 5700 Email: info@vanjax.com, gmsales@vanjax.com
PRODUCTS
Tyre Changers
Airless Shot Peening Machines THE airless shot peening machines are available with 4 pairs of satellites for crown wheel and pinion for automotive components. To ensure the life guarantee in automobile industries products, peening is technology applied to increase the fatigue life of the automotive components like crown wheel & pinion, gears & axles, crank shafts & connecting rods, suspensions & springs, valves & cams etc, by increasing the residual compressive strength of such components. These automotive components are fixed with the help of specific designed fixture on suitable number of pair of satellites on indexing turntable depending upon the production output.
MEC Shot Blasting Equipments Pvt Ltd, Jodhpur, Gujarat Tel: 91-0291-2740609 Email: mail@mecshot.com Website: www.mecshot.net
• • •
THE side swinging mounting arm enables the user to install it near the wall occupying very less space. The specially designed bead breaker handles rims very gently and safely. Features: • Suitable for Car and LCV Tyres • Side swing mounting arm • Pneumatic Twin Cylinders for firm clamping • Four jaw self centering chuck • Alloy wheel plastic protector • Bead breaking by pneumatically operated cylinders Clockwise and anticlockwise rotation of turntable using an electric motor Built-in FRL (Filter, Regulator and Lubricator) Motorcycle adopter (Optional)
Manatec
Phone: +91 413 2248926, Fax: +91 413 2243222 e-mail: sales@manatec.net | exports@manatec.net
www.oillubesystems.com
Quality Product
Tool Trolley
Tool Trolley
Multi Drawers Tool Trolley
Quick Service Trolley
Cost Effective
Quick Service Trolley
Oil Filtration Unit
Waste Oil Disposer Injector Cleaner & Tester
Oil Disposer
Oil Dispenser
Quick Service
Filter Cleaning Unit Heavy Duty Bike Lift
Heavy Duty Work Table
Parts Washer
Go- Jack
Transmission Jack
Dual Scissor Lift for Cars
Mobile Service Van
Dealers / Distributors Enquiries are solicited for : NE Guwahati, East Patna, South Chennai, Central - Nagpur -Lube System
s
O il
OIL LUBE SYSTEMS (AN ISO 9001 : 2008 CERTIFIED CO.)
Office : Badkhal Pali Road, Badkhal (Opp. Delhi Masjid) N.I.T. FARIDABAD - 121001 Works : Plot No. 32, Badkhal Enclave, N.I.T. FARIDABAD - 121001 (Haryana) INDIA Ph. : 0129-2430786, 2461646 Mob. : 09911244531, 09810460773 Fax : 0129-2430786 E-mail : marketing@oillubesystems.com; bnpandey.ols@gmail.com;
JUNE 2012 AFTERMARKET
41
PRODUCTS
Stacker Crane Shock Absorbers THE SCS series stacker crane shock absorbers are designed primarily for emergency applications to improve the performance and safe operation of equipment, such as automated storage and retrieval systems. During normal operation, these shock absorbers are required to provide only minimal resistance, but are designed to function under full load conditions when necessary. In an emergency condition, when the velocity of the system carriage or trolley is greater than normal, the shock absorbers respond to protect the installation by providing controlled deceleration. Applications are in automated storage and retrieval systems, automotive manufacturing and production equipment, theme park rides and small overhead cranes.
Glossometers CUSTOM-BUILT gloss metres are offered for checking gloss, brightness, whiteness value of quality control in a wide range of industries, like pencil, pen, paints, papers, bottles and its caps, mug, door knobs, soft drinks cans, handles, frosted glass bottles (perfume), toys, automobile parts, domestic appliances, wood, etc. These gloss meters are also manufactured as per customer’s requirements, sizes, shapes, etc. In these gloss meters, samples to be measured are simply placed over the aperture in the center of the top plate, curved as well as flat surface. Transparency, opacity, or any type of photometric instruments is manufactured as per customer’s specifications.
Mangal Instrumentation New Delhi, New Delhi
Tel: 011-6584 5192,09811117940 Email: mangal_india@vsnl.com Website: www.mangalinstrumentation.com
Maco Corporation (India) Pvt Ltd, Kolkata, West Bengal
Radiators
Superfinishing Films
ALKRAFT’S radiators have cores with special dimple tubes that enable superior heat transfer performance. They are made using super-long-life alloys that give them enhanced corrosion resistance, while the patented ‘SRX’ system offers enhanced structural durability. All of these factors have given the products long life expectancy in the industry.
Tel: 033-2454 3200 Email: kolkata@macocorporation.com Website: www.macocorporation.com
VARIOFILM super finishing film is used for micro-polishing of crankshafts, camshafts, rubber rollers and metal cylinders. Some of the special characteristics of the super finishing film includes smooth & strong polyester film backing with uniform thickness, uniform & stable polishing performances by abrasive particles coated by advanced statically charged coating technology, special back coating for anti-skidding, treated abrasive grains & hence longer product life, and standard grain size.
Mipox Bangalore, Karnataka
Tel: +91-80-65830898,09972053377 Email: rag.rao@mipox.co.jp Website: www.mipox.co.jp
42
AFTERMARKET JUNE 2012
Radiators Applications: • Automotive • Industrial • Construction and Mining • Road Machinery • Tractors and Agricultural Equipment • Power Generation Equipment
Alkraft Thermotechnologies Phone: 91-44-26258750/90 Fax: 91-44-26258770 Email: info@alkraft.com
PRODUCTS
Automotive Cables A wide range of quality automotive cables are offered to wiring harness manufacturers for their supplies to heavy-duty vehicles, like buses, trucks, tractors, earthmovers, etc; and all four-wheelers and two-wheelers for the purpose of lighting, igniting, wiping, battery charging, starter, steering column, horn, signaling, motor antenna, motorised outside rear view mirror, power windows, stereo systems, communication, etc. The automotive cables are manufactured to reference standards BS:6862, JIS:3406 and IS:2465 with bright annealed high conductive electrolytic copper conductor conforming to the requirements of IS:8130/BS:6360 and insulated with specially designed dielectric grade Q-Flx brand PVC compound as per IS:5831/BS:6746.
Q-Flx Wires & Cables, Chennai, Tamil Nadu Tel: +91-044-26250549 Mob: 09884522777 Email: michael@infomedia18.in Website: www.qflexcable.com
Tyre Inflators DIGITAL automatic tyre inflator (model SetAir-201S) is fully-automatic, safe, electronically-controlled closed loop system to inflate tyres accurately to a preset pressure level by adjusting the filling rate automatically after sensing the size and type of the tyre. The equipment automatically decides to inflate or deflate a tyre depending on the under-/over-pressure of the tyre. A single equipment can inflate and deflate tyres of all types of vehicles including mopeds, scooters, mobikes, cars, vans, buses, trucks and tractors. The equipment offer utmost ease-of-operation to users who are not well-versed in English.
Instrument Research Associates, Bangalore, Karnataka Tel: 080-2852 0590/2/4 Email: winira@airtelbroadband.in Website: www.irainstrumentation.com
Forged Automobile Components A variety of forged automobile components are offered for OEM and aftermarket requirements. In addition, all types of forged components are custom-designed to meet specific requirements of customers. The forged automobile components are designed and developed using modern production technologies. These components are available in various profiles, like materials and grades.
Samrat Forgings Ltd, Mohali, Punjab Tel: 01762-655733,09216514444 Email: samratforge@satyam.net.in
JUNE 2012 AFTERMARKET
43
PRODUCTS
Painting Booth THE side draft, nonpressurised painting booth is totally compact and suitable for small and medium size component painting. This painting booth is suitable for conventional or electrostatic hand guns with no addition or modification. Adequate exhaust results in effective removal of overspray paint particles and thus eliminate its setting on wet painted surface. The painting booth finds application in automobile parts, control panels, pumps, valves, cycle parts, castings, fans, non-stick cookware, ball pens, air pins, refrigerators, etc.
Industrial and Automobile Keys THESE industrial and automobile keys are available in all types, like square, flat and parallel, woodruff, gib-head, etc, as per IS:2048, 2292, 2293, 2294 and 2710, in DIN06881 to 6888, ASTM and BS-46, part I. Sizes range from 3 x 3 mm sq to 50 x 28 mm flat parallel keys with all sides ground to required tolerance and well chamfered with all over for ease of assemble for 10 mm to 300 mm shaft key ways. The keys are used for transmitting loads in electric motors, pumps, couplings, pulleys, valves, textile machineries, agricultural machineries, chemical plants, machine tools of all types and other rotating parts. Woodruff keys are used in compressors, two-wheelers, three-wheelers, cars, trucks, tractors and gearboxes in all types of machineries.
Ami Industries, Mumbai, Maharashtra
Jagat Engineers, Vadodara, Gujarat
Slack Adjusters
Hydraulic Aerial Access Platforms
Tel: 022-2686 3120 Email: oven@bom5.vsnl.net.in Website: www.amiindustries.com
AN array of slack adjusters that is equipped with latest technology is offered. These slack adjusters are highly efficient and their sturdy construction is well appreciated by esteemed customers. The slack adjusters are known for their features, such as dimensional accuracy, sturdy construction, durability and efficiency.
Cosmo Teck, Mumbai, Maharashtra
Tel: +91-022-26403687 Mob: 09833811406 Email: asif_fakih@yahoo.com Website: www.cosmoteck.in
44
AFTERMARKET JUNE 2012
Tel: 0265-264 2347
THE hydraulic aerial access platforms are truck-mounted and towable. These access platforms and lifts are ideal for installation and maintenance of street lights, HT/LT transformer junctions, overhead electrical lines repairs, compressed air lines, OHE crane maintenance, etc. The platforms are used for fire fighting and fire rescue within the maximum heights/maximum lateral reach limits. Mountable on all LCV/HTV chassis (new or used) the hydraulic aerial access platforms and lifts are most suitable for multifarious repairs within industrial establishments as well as outdoors. These are towable by a sturdy multi-utility vehicle or small sized tractor, and are also custom-designed.
Vanjax Sales Pvt Ltd Chennai, Tamil Nadu
Tel: +91-044-42821000,+91-09789976611 Mob: 0810075011Email: info@vanjax.com Website: www.vanjax.in
PRODUCTS
Wrenchs & Spanners
Power Probe 3
SOLSONS Exports offers small wrenches and spanners that replace 21 wrenches and operate 42 standard sizes in inch, metric and SAE. These wrenches and spanners automatically size any nut and bolt. The wrenches and spanners have self-adjusting rack and pinion design. Features include: slip-free grip as harder as turned, the tighter these are gripped; quick ratchet action; and shockproof handles up to 100 V. The wrenches and spanners operate on rounded or stripped nuts/bolts of any standard or non-standard size. These are available in award winning interactive packaging.
POWER Probe 3 has built-in voltmeter, voltage drop detector with relay and component tester. The device can be use to power up components like fan motor, wiper motor or horn right in hand. It also has peak-to-peak voltage detector (up to 70VAC, 50VDC). It can identify negative, positive, and open circuits without re-polarising hook-up clips. The locate shorts without wasting fuse and has two white LEDs that flood the work area with bright light. It also has audible monitoring with 20ft lead wire allows bumper to bumper testing without jumper leads.
Solsons Exports Pvt Ltd, Ahmedabad, Gujarat Tel: 079-2225 0488, 2642 3515 Email: solsons@solsons.com Website: www.solsons.com
ITC
Model No: ITCPROBE34 Phone: 96204 63364 Email: indiasales@international-tool.com Website: www.international-tools.com
JUNE 2012 AFTERMARKET
45
PRODUCTS
Auto Bearings
Wheel Aligners
THESE bearings are offered in all shapes and sizes. The range includes deep-groove, self-aligning, thrust, cylindrical roller, tapered roller, thrust spherical roller, clutch, needle and roller bearings. Also offered is a comprehensive range of automotive engine parts, automotive electrical parts, automotive clutches, trailer parts, fuel Injection parts, automotive brake linings, automotive brake shoes, filters, suspension parts, auto lights, mirrors, etc.
THE R pac super 8 x 6 fullyloaded wheel aligners have four compact measuring heads, eight CMOS/CCD cameras and six inclinometers. These wheel aligners have camber, caster, toe, front setback, and thrust angle. Other salient features include kingpin inclination/spoiler program, rear setback/track width difference, wheel rim size of 12�-20�, excess toe warning, four-point runout compensation, voice prompt, data manager software, 17� LCD monitor and park-in tower cabinet with convex mirror to guide vehicle parking on the alignment pit. Optional features and supplies include electronic rotary plate, multilingual program, measurement of lock angle & toe out on turns, auto-charging facility while the sensor arm is operated using cable, and cable option, while the battery power is low.
Cosmo Teck Mumbai, Maharashtra Tel: +91-022-26403687 Mob: 09833811406 Email: asif_fakih@yahoo.com Website: www.cosmoteck.in
Belts MANUFACTURED by using specially treated aluminum oxide and silicon carbide grains and bonded in resin over resin and resin over glue bonds backed with premium polyester cotton and heavy weight cotton backings suitable to withstand severe applications. Available in wide size ranges suitable from portable sanders to drum sanders in varied industrial operations right from heavy stock removal to fine finish. Applications: Grinding, finishing and polishing of hand tool, ferrous and non-ferrous casting, high pressure aluminum die casting and gravity die casting items, automotive drop forged components, sanitary fitting, medium and light stock removal applications in general engineering and applications like deburring, grinding, surface leveling and polishing etc. In ductile and less hardened materials, wood, plastics, paper, etc hard glass grinding and polishing, edge beveling decorative glass finishing and polishing, plywood, particleboard and beveling, decorative glass finishing, plywood, particleboard and laminates sanding, woodworking and wooden furniture manufacturing.
Swajit Abrasives
Tel: + 91- 240- 2553787 / 2553916 E-mail: abracut@swajit.com Website: www.abracutindia.com
46
AFTERMARKET JUNE 2012
Manatec Electronics Pvt Ltd, Puducherry, Puducherry Tel: +91-0413-2248926 Mob: 09344643104 Email: sales@manatec.net Website: www.manatec.net
Nuts and Bolts THESE nuts and bolts available in all sizes are suitable for a varied number of equipments and tools, primarily electrical, electronic, automobiles and hardware. Each and every piece undergoes stringent quality control checking before dispatch. Nuts and bolts of all sizes and specifications and for usage in all type of equipment, gadgets, switches and tools are also available. Also manufactured are nuts and bolts as per customised requirements virtually for each and every kind of industry electrical gadgets, switches, telecommunication equipment, electronic equipment, machinery, automobiles and hardware.
Friends Engineering Works, Ludhiana, Punjab Tel: 0161-267 3622, 501 4613 Email: chauz@satyam.net.in Website: www.fewnuts.com
PRODUCTS
Solid and Hollow Rivets
Hydraulic Pallet Trucks
THE cold forged rivets come in 1.4-10 mm diameter in round head, CSK head, flat head, tin-min type, raised, mushroom head, trussed, binding head and 1.4-5 mm pop rivets and 3-10 mm hollow cold forged process rivets made from special wire. These products are made as per IS, BIS, JIS and DIN standards or as per drawings and samples. Materials used are MS, special wires, brass, aluminium, copper and SS-304/316. Applications are in machine tools, light and heavy engineering industries, hydraulics, pneumatics, automobiles, fabrication, bus body manufacturing and other service industries.
THE hydraulic hand-operated pallet truck (model TP-40MM) is easy-to-operate, silent-in-operation, need low pulling power and offers maximum maneuverability. This pallet trucks is made from MS pressed steel sectional structure. The load is raised by pumping through the handle and lowered with a simple foot operated control highest quality is maintained with hard chrome polished pistons and leakproof double-sealed packing. Availability range is in capacities of 1000 kg to 5000 kg and with fork length of 1100 mm to 3000 mm.
ABC Industrial Fasteners, Mumbai, Maharashtra
Tel: 079-2216 1389, 2294 1747,info@truckmanindya.com Email: truckman@truckmanindya.com Website: www.truckmanindya.com
Tel: 022-2847 0806 Email: abc@precibolts.com Website: www.precibolts.com
Petrol Injector Cleaning and Testing Machines THE model HIM-120 petrol injector cleaning and testing machines have computerised setting for cleaning and testing. These machines clean and test up to 4 injectors simultaneously for all types of MPFI vehicles. The tank capacity is 5 ltr and weight of machines is 25 kg approximately with empty tank. The petrol injector cleaning and testing machines operate either on 230 AC Âą10 per cent or 12 V DC @ 15 A battery supply. These machines give alarm at the end of each cleaning and testing operation. The machines de-pressurise the rail after cleaning and testing by drain key to avoid any wastage of chemical. Any operation can be held at any time during cleaning and testing.
Hanu Autonics Pvt Ltd, Alwar, Rajasthan Tel: +91-0144-3203674 Mob: 09413303674 Email: hanuautonics@gmail.com Website: www.hanuautonics.org
Textile Machinery Manufacturing Company Ahmedabad, Gujarat
Dock Levellers THE dock leveller is ideal equipment for using wherever there is a difference in the level where goods are stored and the level where they are to be transported. This dock leveller acts as bridge, and enables in easy, quick and economical flow of work. Having high load bearing capacity, the dock leveller is available in various customised models to suit specific needs of customers. The dock leveller is available in capacity ranging from 500 kg to 10,000 kg. It is also available with various options, like manual, electric operated and battery-operated.
Servo Tech (India), Delhi, Delhi Tel: +91-011-23259123 Mob: 09810287375 Email: servotechindia@hotmail.com
The information published in this section is as per the details furnished by the respective manufacturer/ distributor. In any case, it does not represent the views of
JUNE 2012 AFTERMARKET
47
48
AFTERMARKET JUNE 2012
1405496
Mar. 2011
Over Apr.-Mar. (10-11)
Apr.-Mar. (11-12)
% Change
2011-12 Apr.-Mar.
(12 Months) in F.Y.
Avg. Mthly. Prdn.
(12 Months) in F.Y. 2011-12 Apr.-Mar.
Avg. Mthly. Prdn.
Mar. 11 (Prodn.)
Mar. 12 over
3%
1305668
1340435
(-)0.2%
1402459
Mar. 2012
% Change
Truck/Bus
Category
4%
2183372
2261710
4%
2407731
2498114
Passenger Car
6%
125018
132954
24%
121184
150074
Jeep
11%
502437
557356
3%
556912
572974
L.C.V.
6%
216278
229667
1%
234054
235801
Front
6%
148044
157397
(-)1%
161955
160175
Tractor Rear
(-)3%
87550
85157
(-)20%
106273
84701
Trailer
(-)6%
25903
24376
(-)48%
26123
13464
Adv
2%
15960
16307
(-)3%
17823
17298
Otr
7%
1054300
1132176
(-)6%
1308542
1226736
Scooter (2 Wheeler/Moped)
15%
623997
717365
0.2%
714898
716374
Scooter (3 Wheeler)
4%
3593141
3738072
(-)5%
3975037
3784344
Motor Cycle
11%
51298
56787
33%
54030
71751
Industrial
MARCH 2012 AND COMPARISONS
5%
9932966
10449759
(-)1%
11090058
10934265
Total
CATEGORY WISE TYRE PRODUCTION
DATA
219486
Mar. 2011
Over Apr.-Mar. (10-11)
Apr.-Mar. (11-12)
% Change
2010-11 Apr.-Mar.
(12 Months) in F.Y.
Avg. Mthly. Export
(12 Months) in F.Y. 2011-12 Apr.-Mar.
Avg. Mthly. Export
Mar. 2011 (Exports)
Mar. 2012 over
12%
167405
187272
(-)12%
194134
Mar. 2012
% Change
Truck/Bus
Category
40%
93016
130400
33%
92004
122616
Passenger Car
28%
7780
9941
11%
9745
10810
Jeep
16%
121169
141056
14%
147850
168997
LCV
69%
908
1539
23%
1552
1904
Front
(-)23%
3623
2775
(-)34%
6311
4176
Tractor Rear
168%
110
295
100%
0
576
Trailer
65%
9325
15386
(-)62%
14573
5521
Otr
197%
4178
12424
(-)45%
6803
3760
Scooter (2 Wheeler /Moped)
MARCH 2012 AND COMPARISONS
32%
48079
63673
18%
68468
80676
Scooter (3 Wheeler)
CATEGORY WISE TYRE PRODUCTION
26%
62991
79186
40%
69739
97297
Motor Cycle
(-)17%
8869
7390
22%
11868
14525
Implement
(-)16%
10412
8755
202%
7136
21543
Industrial
23%
537865
660092
11%
655535
726535
Total
DATA
JUNE 2012 AFTERMARKET
49
LIST OF PRODUCTS & ADVERTISERS’ 2k rubbing compounds ........................................................................FIC Abs sensor cable/grommets ......................................................................4 AC service equipment ..............................................................................3 Airless shot peening machines ...............................................................41 Auto b earings .........................................................................................46 Automotive cables ..................................................................................43 Automotive dealership excellence award ...............................................33 Batteries ............................................................................................11, 23 Belts ........................................................................................................46 Brake pads ........................................................................................11, 23 Brake test ing equipment ..........................................................................3 Bus AC ...................................................................................................19 Clutch plates & cover assemblies .....................................................11, 23 CNC/VMC machines ......................................................................... BC Collision repair systems ...........................................................................3 Compressors ...........................................................................................19 Condensers .............................................................................................19 Cooling modules ....................................................................................19 Dashboard p olishes .............................................................................FIC Diesel engine automobile sleeves ...........................................................41 Dock l evellers .........................................................................................47 Dust covers ...............................................................................................4 Engineering e xpo .....................................................................................8 Exhibition...............................................................................................29 Filter cleaning units ...............................................................................41 Filters................................................................................................11, 23 Fluid s eals ...............................................................................................43 Forged automobile components .............................................................43 Fuel b owl ..................................................................................................4 Garage equipments ................................................................................45 Gas a nalysers ............................................................................................3 Gasoline systems ..............................................................................11, 23 Gear pumps ......................................................................................11, 23 Glossometers ..........................................................................................42 Go-jacks .................................................................................................41 Heating solutions ................................................................................BIC Heavy duty bike lifts ..............................................................................41 Horns ................................................................................................11, 23 Hoses & tubes ........................................................................................19 HVACs & evaporators ...........................................................................19 Hydraulic aerial access platforms ...........................................................44 Hydraulic pallet trucks...........................................................................47 Hydraulic p ress .......................................................................................41 Indust rial and automobile keys ..............................................................44
Infrared handheld heating units ............................................................40 Instant drying & curing technology for water based colour...............BIC Laptop t rolley .........................................................................................41 Lighting ............................................................................................11, 23 Lubricants.........................................................................................11, 23 Mobile service van ..................................................................................41 Neck rests ...............................................................................................40 Nuts and bolts.........................................................................................46 O’ r ings ...................................................................................................43 Paint protect ion fi lm ................................................................................4 Painting b ooth ........................................................................................44 Parts w ashers ..........................................................................................41 Petrol injector cleaning and test ing machines ......................................47 Pistons ....................................................................................................15 Polishes ................................................................................................FIC Power Probe 3.........................................................................................45 Radiators ................................................................................................42 Relays................................................................................................11, 23 Rubber tubing.........................................................................................43 Sealings ..................................................................................................43 Shampoos ............................................................................................FIC Shift lever screens .....................................................................................4 Slack adjusters ........................................................................................44 Solid and hollow rivets ...........................................................................47 Spark plug .........................................................................................11, 23 Spot welding equipment ..........................................................................3 Stacker crane shock absorbers ................................................................42 Starter motor ....................................................................................11, 23 Super finishing fi lms ..............................................................................42 Tool t rolleys ............................................................................................41 Tradef airs.................................................................................................6 Transmission jacks .................................................................................41 Turbochargers ........................................................................................40 Tyre c are ..............................................................................................FIC Tyre changers ...........................................................................................3 Tyre inflation equipment ..........................................................................3 Tyre inflators ..........................................................................................43 Vanjax floor cranes ...............................................................................40 Vanjax hydraulic scissor trucks ..............................................................40 Waste oil disposers .................................................................................41 Wheel aligners ...................................................................................3, 46 Wheel b alancers .......................................................................................3 Wiper blades .....................................................................................11, 23 Wrenches & spanners ............................................................................45
FIC : Front Inside Cover BIC : Back Inside Cover BC: Back cover
Pg No . Advertiser ................................................. Tel ..................................... E-mail..............................................................Website 33 ........ADEA .......................................................... ....................................................................................................................... www.adea.in 11; 23 ...Bosch Limited.............................................+91-80-22999228 ........................................................................................... www.boschindia.com 29 ........Confederation Of Indian Industry ............+91-124-4014060 .............. rachna.jindal@cii.in ........................................... www.jetfindia.in 8 ..........Engineering Expo ......................................+91-09819552270 .............. engexpo@infomedia18.in.................................. www.engg-expo.com 15 ........Federal Mogul.............................................+91-124-4784530 ........... customercare.india@federalmogul.com ............. www.federalmogul.com 45 ........Icon Autocraft .............................................+91-9873337373 ................ info@iconautocraft.com .................................... www.iconautocraft.com BIC .....Litel Infrared Systems Pvt Ltd ..................+91-20-66300636.............. sales@litelir.com ................................................ www.litelir.com 4 ..........Lubrizol Advanced Materials India Pvt Ltd.......+91-22-66027800 .............. santosh.mishra@lubrizol.com ........................... www.lubrizol.com 3 ..........Madhus Garage Eqpts ...............................+91-80-26660656 .............. madhus@madhusindia.com .............................. www.madhusindia.com 6 ..........Messe Frankfurt Trade Fairs .....................+91-22-61445915 .............. sayed.javed@india.messefrankfurt.com................. www.messefrankfurt.com 41 ........Oil Lube Systems........................................+91-129-2430786 .............. marketing@oillubesystems.com FIC .....Pidilite Indust ries Ltd. ...............................+91-9619488533 ................ motomax@pidilite.co.in .................................... www.pidilite.com 43 ........Puja Fluid Seals Pvt Ltd.............................+91-20-27112016 .............. sales@pujaseals.com .......................................... www.pujaseals.com 19 ........Subros Ltd ...................................................+91-120-2567028 .............. marketing@subros.com ..................................... www.subros.com BC ......Yamazaki Mazak India Pvt Ltd.................+91-2137-668800 .............. sudhir_patankar@mazakindia.com .................. www.mazak.com Our consistent advertisers
50
AFTERMARKET JUNE 2012