EMILIANO FUCARINO
A highly accomplished senior executive with a wealth of experience in luxury and upscale markets with a strong focus on operations, cost efficiency and team restructuring.
EMBRACING BOLDNESS INSPIRING EXCELLENCE
DIRECTOR OF OPERATIONS ITALY
EMILIANO FUCARINO
DIRECTOR OF OPERATIONS ITALY
PERSONAL PROFILE
WESTMONT HOSPITALITY GROUP 10/2024
Current, since 01/2020
A highly accomplished senior executive with a wealth of experience in luxury and upscale markets with a strong focus on operations, cost efficiency and team restructuring.
Excellent interpersonal skills, natural leadership skills, and ability to lead business in highest pressure environment, driving team for excellence.
Experiences: operations, cost efficiency, organization restructuring, revenues, commercial, rebranding processes, preopening, opening operations & managing Capex.
CURRENT, SINCE 01/2020
EMILIANO FUCARINO
DIRECTOR OF OPERATIONS ITALY
WESTMONT HOSPITALITY GROUP
Current, since 01/2020
DIRECTOR OF OPERATIONS
ITALY
WESTMONT HOSPITALITY GROUP
Head of operations management of Italian multibrand portfolio of properties both city hotels and resorts, from 4* upscale to luxury properties; member of board of directors.
EMPLOYMENT HISTORY:
• Part of the development team for new acquisition: lead due diligence processes, define Capex & Opex funds, draw up business plans, guide refurbishment and rebranding processes.
• Oversee future openings and subsequent integration in the company’s portfolio been actively involved in all development/franchise negotiations from an operational and commercial perspective.
• Create the vision, culture, mission, and strategic plans translating them into specific objectives and ensure these are achieved.
• Responsible for ESG initiatives across the portfolio at corporate and property level
• Maintain relationships with major international hospitality brands/networks, partners, consultants, and key stakeholders.
• Drive reorganization and change management projects to increase shareholder’s profitability.
• Evaluate overall performance of assets and implement remedy actions where needed.
• Strategic planning of cost-effective business strategies ensuring growth of investors’ wealth.
• Review, analysis, and evaluation of business procedures to ensure work quality and efficiency.
EMILIANO FUCARINO
DIRECTOR OF OPERATIONS ITALY
WESTMONT
HOSPITALITY
GROUP
EMPLOYMENT HISTORY:
01/2018 – 01/2020
GENERAL MANAGER ROSA GRAND MILAN – STARHOTELS COLLEZIONE
After achieving positive results within the company, I was called to manage the "flagship" hotel, the Rosa Grand Milan. My commitment to the company was focused on boosting the luxury attitude and re-positioning the Hotel within luxury brands and properties in the City.
Full responsible of all operations related to general management of the property, affiliated to Preferred Hotels & Resorts, main duties include, but are not limited to:
• Relations with Preferred Hotels & Resort affiliation and other main luxury networks such as Virtuoso, Hotel Collection, Signature and Ensemble
• Monitoring and managing controllable operations costs to ensure adherence to budget guidelines and company’s expectations.
• Ensured that all standards were being met with regards to service, associate engagement, and finances to deliver return on investment.
• Analyze sales statistics to properly forecast incomes and accordingly schedule costs including labor expenses.
• Develop and execute marketing food & beverage strategy including special events/promotions.
• Negotiating with suppliers to consistently guarantee the most competitive offering. Research new suppliers according to company and/ or hotel’s needs.
• Raise Customer Satisfaction index and consistently maintain a high level of guest experience.
• Sales and marketing strategies attending main luxury events all organized by our different brand affiliation partners.
• Accomplish Human Resource objectives by recruiting, selecting, orienting, coaching, and disciplining subordinates.
• Responsible for ensuring compliance with health and safety standards according to law regulations.
EMILIANO FUCARINO
DIRECTOR OF OPERATIONS ITALY
WESTMONT HOSPITALITY GROUP
EMPLOYMENT HISTORY:
12/2016 – 01/2018
CLUSTER GENERAL MANAGER
HELVETIA & BRISTOL FLORENCE - GRAND HOTEL CONTINENTAL SIENA
Starhotels Collezione – Luxury brand collection of 5 stars hotels in within Italian hotel company with 12 properties located in the main Italian cities, Paris, London, and New York.
In charge of all operations related to general management of both properties affiliated to Leading Hotels of the World, main duties included:
• Relations with Leading Hotels of the World affiliation and other main luxury networks such as Virtuoso, Fine Hotels & Resorts by American Express, Signature and Ensemble, for both properties.
• Monitoring operations cost control against forecast and budget figures and elaborate strategies for the hotels to achieve and surpass the company’s expectations.
• Revenue and cost forecasting process
• Negotiating with suppliers to consistently guarantee the most competitive offering. Research new suppliers according to the company and/or hotel’s needs.
• Monitoring guest satisfaction survey
• Sales and marketing strategies attending main luxury events all organized by our different brand affiliation partners.
• Full budget and business plan process
• Liaise with H.R. department for recruiting staff, internal talent development, training courses.
03/2016 – 12/2016
EMILIANO FUCARINO
DIRECTOR OF OPERATIONS ITALY
WESTMONT HOSPITALITY GROUP
DIRECTOR OF OPERATIONS STARHOTELS - ROYAL DEMEURE COMPANY MERGER
As Director of Operations, I was heavily involved in the acquisition process of a portfolio of four properties, in Rome, Florence, Siena, and Vicenza all top luxury properties.
I conducted the due diligence on behalf of the company and assessed the overall feasibility and sustainability of the takeover.
EMPLOYMENT HISTORY:
Once the acquisition was completed with successful results, I was appointed as General Manager of the two top properties being part of LHW and as supervisor of general management of the other two properties.
EMILIANO FUCARINO
DIRECTOR OF OPERATIONS ITALY
WESTMONT HOSPITALITY
GROUP
EMPLOYMENT HISTORY:
02/2010 – 03/2016
DIRECTOR OF OPERATIONS STARHOTELS HEAD-OFFICE
STARHOTELS – Italian hotel company with over 3.800 rooms & suites, 24 hotels located in the main cities of Italy, France, United Kingdom, and United States. In charge of all operations within the brand, my main duties include, but are not limited to:
• Monitoring operations cost control against forecast and budget figures and elaborate strategies for the hotels to achieve and surpass company's expectations.
• Revenue forecasting process
• Negotiating with suppliers to consistently guarantee the most competitive offering. Research new suppliers according to the company and/or hotel’s needs.
• Monitoring guest satisfaction survey
• Implementing new operation standards & procedures according to the company development strategies
• Supervise sales and marketing strategies.
• Liaise with H.R. department for recruiting staff, internal talent development, training courses.
• Conduct due diligence process and elaboration of operational strategies for Brand's business development.
• Support of all General Managers under my direct remit
06/2014 – 01/2015
EMILIANO FUCARINO
DIRECTOR
OF OPERATIONS ITALY
WESTMONT HOSPITALITY GROUP
CLUSTER
GENERAL MANAGER
EMPLOYMENT HISTORY:
THE PELHAM - THE GORE HOTELS LONDON
STARHOTELS COLLEZIONE – Luxury brand collection of 5 stars hotels in within Italian hotel company with 12 properties located in the main Italian cities, Paris, London, and New York. As Director of Operations, and in the absence of a Managing Director in the company at the time, I was heavily involved in the acquisition process of three boutique hotels in London, the first acquisitions in the UK for Starhotels. I conducted the due diligence on behalf of the company and assessed the overall feasibility, solvency and sustainability of the takeover. Once the acquisition was made, I was transferred to London and asked to oversee the transition process and prepare the hotels to fully bring them into the fold of Starhotels. My duties included:
• The supervision of all daily operations
• The evaluation and management of all 134 employees, and feasibility analysis for a future cluster set up
• The control and optimization of all costs, involving the control of all existing contracts.
• Negotiations with existing representation company (Design Hotels) and evaluation of the performance
• Implement Starhotels SOP in both operational hotels and cross-selling activities.
• Training of hotels’ staff and implementation of Starhotels Standards
• Supervise daily revenue management meetings.
• Supervision of the construction site of the hotel set to open by March 2015
• Recruiting for the 2015 opening
• Liaise with corporate Sales, Revenue, Marketing and PR team in Italian head office.
• Assisting hotels’ management in preparing budget for 2015
• Weekly reports to the President & Chairman of Starhotels
• Evaluation of current IT systems (Fidelio) and of possible switch to new IT supplier
EMILIANO FUCARINO
DIRECTOR OF OPERATIONS ITALY
WESTMONT HOSPITALITY GROUP
06/2012 – 09/2012
EMPLOYMENT HISTORY:
GENERAL MANAGER CASTILLE PARIS - STARHOTELS COLLEZIONE
STARHOTELS Collezione Castille Paris - 5-stars boutique hotel, 108 luxury rooms including 21 suites, located in the exclusive and legendary Coco Chanel’s Street, among the three famous square of Paris: Vendome, Concorde, and Madeleine. The hotel, which was recently refurbished, evokes an elegant atmosphere in a contemporary style.
Took over the role of General Manager of the Castille Paris, for 3 months, upon resignation of the former General Manager, and prior to the hiring of the new one.
My duties, aside of preparing the handover, included, but were not limited to managing the entire staff of the hotel, review and streamlining of all internal procedures, review of the hotel's Revenue strategy on a daily basis, conducted daily meetings with Sales staff, liaison with Head Office in Florence, supervise the day-to-day operations of the hotel, assure luxury attitude of the staff, public relations activities with in- house guest.
09/2008 – 01/2010
EMILIANO FUCARINO
DIRECTOR OF OPERATIONS ITALY
WESTMONT HOSPITALITY GROUP
HOTEL MANAGER SOL MELIA HOTELS & RESORT
Melià Rome - 280 rooms & suites, Executive floor with private lounge, large Congress Center up to 1000 people, 1 Traditional & Fusion Restaurant with 140 covers, 2 Bars, Wellness area with Gym and large outdoor swimming pool.
Responsible for full P&L of the hotel, my main duties include, but are not limited to:
EMPLOYMENT HISTORY:
• Providing leadership and guidance to the Head of departments for the day-to-day operations and organization
• Setting selling strategy and optimizing the revenue through daily yield briefing
• Supervising human resources activities (Climate Analysis, Recruitment, Training plan, Labor cost)
• Analyzing departments performance with each HoD on a regular and consistent basis
• Monitoring guest satisfaction
• Public relations activities with guest, local authorities and public administrations, and neighbor colleagues
• Business Plan, budgeting (including CAPEX) and forecasting activities.
• Planning and monitoring expenses forecast.
EDUCATION
EMILIANO FUCARINO
DIRECTOR OF OPERATIONS ITALY
WESTMONT HOSPITALITY GROUP
EDUCATION
ECOLE HOTELERIE de Lausanne
● Hotel Financial management (June 2006)
● Food & Beverage profitability (June 2006)
● Business Plan Strategy (June 2006)
CORNELL
● Conference & Banqueting management (June 2003)
● Strategic hotel Pricing (June 2003)
● Forecasting Techniques (June 2003)
HOTEL SCHOOL – Saronno
● Hotel management Degree (June 1989)
LANGUAGES:
Italian, mother language
English, Fluent
Spanish, Fair
French, Fair
German, Fair
Italy
Lausanne
Ithaca