Wednesday13TH November 2013
8.30am - 6.00pm
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EKA Hotel, Mombasa Road, Nairobi
DIAMOND SPONSORS
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PLATINUM SPONSORS
GOLD SPONSOR
EVENT ORGANIZER
OTHER SPONSOR
EVENT MEDIA PARTNER
SUPPORTING ASSOCIATION
MAGAZINE
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Event Organizer’s Message
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Supporting Association Message
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take this opportunity to welcome all delegates, distinguished speakers, sponsors and exhibitors to this retail forum. This is a great opportunity to discuss matters affecting the Retail industry.
elcome to the first Retailers Forum!
The Retailers Forum is founded and organized after some research and development from the retail Industry needs aimed to give senior retail professionals access to new ideas, solutions and innovations to help take their companies forward with latest retail trends in mind thus making informed decision with global benchmarks which in turn will help retailers in formulation of future strategies.
The Retail Trade Association of Kenya (RETRAK) was formed about a year ago. The objective being to provide Retailers with a central representative body to put across their agenda and retail trade concerns to government agencies, parliament and other bodies for their benefit.
We endeavor that the Retail Forum will be a MUST TO ATTEND annual event for any retailer in coming years within the East Africa region due to its uniqueness of the event in respect to its selection of Expert speakers from the Industry who not only share theory but experience to mentor the upcoming retailers with the global benchmarked solutions and also where the service provider meets the delegate/retailer in one-to-one forum where they can share industry best practice.
RETRAK campaigns to promote and defend Retailers’ interests and advise retailers of threats and opportunities to their business. We aim to encourage, develop, facilitate and support Retailers to adopt best practice. We also aim to create a reservoir of information through retail research, disseminating communication through magazines, newsletter, website etc. for the benefit of its members and the industry.
The interactive forum will be able to drilling down into any specific issues arising in the industry, allowing delegates to share their collective experiences and to learn how their peer’s industry players are overcoming with similar situations since it cuts across the industry
As Retailers our greatest challenges come from the need to automate systems for better and more efficient operations, having good security systems that would control internal and external threats and efficient HR systems that would improve the quality of employees and in turn have loyal, happy customers. All these issues will be covered during this symposium.
We look forward to improve the profile of the event from time to time by getting the international exhibitors and speakers.
It is my humble request that at the end of the day, more retailers will join the association so that we can become a voice to reckon with.
Our special thanks goes to our Sponsors, Speakers and delegates who managed to attend the event for the Retail Forum success belongs to all of us…
I wish everyone a very successful Forum.
We welcome you to our next edition of the Retailers Forum 2014 and organize to participate on the upcoming event for it will be a fabulous one with some Retail Awards!
Yours truly,
May you have a Merry Christmas and Prosperous New year 2014!
Bobby Gadhia Chairman RETRAK
Titus Korir
Director
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Event Speaker / profile
Event Speaker / profile Tim Wilcox
Sailesh Savani IT Techpreneur, 48 years
Commercial Director, Reward & Recognition Ltd.
Brief Background Qualified with a degree in Commerce from Bombay University and a Diploma in Computer Science from Bombay I have been in the IT industry for over 20 years, and evolved from a programmer to a technology specialist and an Entrepreneur, playing strategic roles in development and deployment of end-toend solutions in various domains including
Tim Wilcox is Commercial Director of Reward & Recognition Ltd. R&R is a specialist loyalty marketing agency setup in Kenya in 2005. Since then R&R has gone on to launch and manage loyalty schemes for many of the region’s top brands including EABL, Uchumi Supermarkets, Sarova Hotels, AIG, CocaCola, Toyota and many more. R&R also manages its own coalition loyalty program (The R&R Program) which currently boasts around 35 participating partners and over 750,000 members. Tim joined R&R in 2009 from the RAPP agency (part of the Omnicom Group) in London, one of the world’s leading Direct Marketing firms. His objective is to help African retailers receive the benefits that structured loyalty and incentive schemes can deliver by applying industry best practices with the latest technological developments to create solutions that are custom fit for the African market.
• Retail & Customer Loyalty • Smart Cards & Biometric Identity • ERP As a CEO, my core responsibilities are to Professional Achievements: I established & grew Compulynx from a single location, two man operation in 1994 to a 150 people enterprise spread across 8 locations in Africa, UAE and Asia Pacific servicing over 400 customers in over 16 countries across the globe. In the course of my career, I have spearheaded several innovative technology development initiatives as follows: • Development of innovative application for POS in Retail • Application of Smart Cards in wild life park access & payments – first of its kind in Africa • Customer Loyalty programs based on Smart Card • Application of Biometric Technology to replace passwords in Retail applications • Development of Biometric + Smart Card based Campus Card solution • Development of Biometric + Smart Card based Relief Benefits distribution for NGOs I have been Board member of: • Nakumatt Supermarkets (largest retailer in East Africa) • EAN Kenya (the first organization that started Bar Coding movement in Kenya) • Entrepreneurs’ Organization East Africa I have presented at various local and regional forums on Retail & Smart Card technologies Personal Info Born – 22nd May, 1965 in Calcutta, India Married to Krishna Children – Son - Asutosh 16yrs, Daughter – Nupur 13yrs Favourite activities at leisure: Music – listening, playing & singing, Travel, Badminton, Cooking
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Jasper Ouma
Managing Consultant and Chief Trainer of DMS Trainers Jasper is a Professional Retail Trainer and Management Consultant with over 30 years experience as an Industry employee and employer. He got his basic Education from The University of Nairobi, graduated with a Bachelor of Commerce specializing in Business Administration in the year 1977. Jasper attended Ashridge Management College, UK and worked for some Lever Brothers Company subsidiaries in Germany and Holland. Jasper has been at the core of Developing and implementing Distribution, Marketing and Customer Care programmes for well-known Multi Nationals like East Africa Industries, Chesebrough Ponds, Philips Lighting, Johnson and Johnson, Sameer Africa Ltd. He has also been a key facilitator for Kenya Institute of Bankers, Business Partners International and Federation of Kenya Employers in areas of Customer Care, Performance Management, Strategic Planning and Team Work. Currently he has developed several custom built programmes for supermarkets and retailers which he has shared with several outlets: Naivas, Rivanas Supermarket, Woolmatt and Transmatt, Khetia, Easy Mart, Yakos and Peter Mulei
Other event speakers from...
Hipora Business Solutions
Complete Retail Solutions Magic Mirror
Hard Tag
Detacher Display Alarms
Multi Alarming Cable Tag Open Display Security
Optical Tag
Other Products
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Complete Retail Management Solutions
- Restaurant Management System
Point of Sale
- Card Printing Solution
Sensormatic - Retail Management System
Sensormatic (Ultra Strip) - Anti Theft Consumable
(Ultra Post) - Anti Theft Solutions at Exit & Checkout Lanes
(PODs) - Security Solutions for Displaying High theft Merchandise
The Centre Point Bld, 4th Floor, Parklands Road | P. O. Box: 79013 - 00400, Nairobi, Kenya | Tel: +254 20 3747060/1, +254 774 136 619/20 E-mail: sales@CompuLynx.Org | Website: www.CompuLynx.Org | Follow us on: KENYA
10 UGANDA
TANZANIA
CompuLynx INDIA 11
@CompulynxLtd U.A.E
sIs
Smith Shelving International
PerForni
Engineered To Perfom
Supermarket shelving
Gondola Wall Stripping Magazine Shelves Shopping trolleys Promotion Box
SOLE DISTRIBUTOR FOR EAST AND CENTRAL AFRICA
Main mombasa Road Allbid house, Opp ASL, P.O. Box 49938, 00100. Nairobi. Tel: 020 2133076 / +254 - 727 246 209/+254 - 725 351 079 Email:info@nkc.co.ke web: www.nkc.co.ke
Your Notes
Event Itinerary
8.30 am
Registration Cum Morning Tea & coffee
8.45 am
Event Opening / Welcome note By Titus Korir – Director RIC Ltd
9.00 am
Welcome Note by Association - Retrak By Bobby Gadhia – Chairman
9.15 am
Keynote speaker / Chief Guest
9.30 am
Automation Session & Case study + Q&A By Sailesh Savani Founder & CEO Compulynx Ltd.
10.30 am
Tea Break / Networking Session
11.00 am
Event Sponsors Clip(1) - By Total Solutions Ltd
11.15 am
Customer Loyalty Session & Case study + Q&A
By Tim Wilcox Commercial Director - Reward & Recognition Ltd.
12.00 pm
Retail Training & Case study + Q&A
By Jasper Ouma - Founder & CEO DMS Ltd
12.45 pm
Event Sponsors Clip(2) - By GS1 Kenya Ltd
1.15 pm
Lunchtime & Networking Session
2.15 pm
Event Sponsors Clip(3)
2.30 pm
HR Matters & Case study + Q&A
By Hasina Ismail – Country Manager HIPORA / RMS Ltd
3.15 pm
Security Feature & Case study + Q&A
By James Okelo – Operations Manager - Security World Technology Ltd
3.45 pm
Retailer to Supplier Relationship
By Trushar Khetia – Founder & CEO Tria cum Retailer
4.15 pm
Panel Discussion / <Retail Industry Hot Topics>
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*** Moderated by Retrak Member & Industry Players.
5.00 pm
Event Closure keynote / Awards By Titus Korir – Director RIC Ltd
5:15 pm
Tea Break / Networking Session & Delegates can leave at their own Pleasure.
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