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EDITION 16 | JUNE - AUG, 2017

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CONTENT

CONTENT RETAIL INNOVATIONS

See onPg. Pg.2118 Seedetails details on

Packaging Insight

> Technology Trends

Instore Design

> Retail Innovation > Supplier Listing

Retail Research & Trends

Supplier Management and Guide

EDITION 10 | JUN - AUG 2017

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ELDORET : 20th - 21st March 2018

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East Africa Launched inLimited East Africa www.insightpublication.org

HOTELS | CAMPS | RESORTS | RESTAURANTS & LODGES RESOURCE MAGAZINE

KISUMU : 14th – 15th February 2018

NAIROBI: 13TH - 14TH, SEPTEMBER 2017 MERU: 30TH - 31ST, AUGUST, 2017

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EDITION 11 | NOV -’17 - JAN ‘18

HOTELS | CAMPS | RESORTS | RESTAURANTS & LODGES RESOURCE MAGAZINE

INSIGHT RETAIL #17 NOV 2017 - JAN 2018

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LAUNDRY INSIGHT

Kitchen solutions

Hospitality Events Supplier Listing Hospitality Training

Supplier Listing

Technology Trends

EDITION 20 JANUARY - MARCH 2019

Pg 6

RETAIL TRENDS

Pg 10

RETAIL VISUAL MERCHANDISING

Pg 12

RETAIL SET-UPS

Pg 14

MALL TRENDS

Pg 18

RETAIL SECTOR INSIGHT

Pg 20

RETAILERS LISTING

INSIGHT RETAIL #16 JUNE - AUGUST 2017

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EDITOR’S NOTE YOUR SUBSCRIPTION COPY EDITION 20 | JAN - MAR 19’

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Dear Reader, SUPERMARKETS | BOUTIQUES | BAKERIES & BUTCHERIES | PHARMACIES | FURNITURE & ELECTRONIC STORES

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RETAILERS’ FORUM 6TH EDITION

2019

21ST MAR 2019

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EDITORIAL & ADVERTISING

Insight Retail East Africa CONTRIBUTORS Bob Phibbs Marion Crawford Sailesh Khetia DESIGN/LAYOUT Judith Okong’o 0721496922

PUBLISHER Insight Retail East Africa

Happy New Year… The New Year’s breath of Insight Retail Magazine is here for you… The only business to business magazine distributed quarterly free to the Retail industry in East Africa. This edition shares insight of Retailing Fresh in Kenyan stores which has moved a notch higher with a retail storm which took the industry in a style in January when two local retailers opening stores in the hard month of the year which has never happened before. The above indicates that the year will be great in retail sector which are heading up for specialized retailing on all sectors which we have considered and incorporated on this edition including the Property owners – Malls which we look forward to feature as the host of retail businesses in major Malls in Kenya. We do always appreciate our esteemed suppliers and industry solution providers who have embraced and partnered with us all throughout our retail events held at Regional and we still look forward for their continues support on the upcoming regional and national event coming up as per the event calendar, do plan to attend the event nearer to your retail outlet or your region and not forgetting The Retailers Forum – 2019 scheduled for March 2019 at Nairobi with the theme of Competitive retailing and technology trends in the industry. Finally, we would like to thank our readers and the entire retail sector partners for your continued support and contributions making the publication the only reference point in the industry and we urge you to subscribe to the magazine. Happy reading!

© 2019 Insight Retail All material is strictly copyright and all rights were reserved. Reproduction in whole or in part without the written permission of Insight Retail is strictly forbidden. The greatest care has been taken to ensure the accuracy of information in this magazine at the time of going to press, but we accept no responsibility for omissions or errors.The views expressed in the magazine are not necessarily those of Insight Retail or Retail Interchange Centre. Retail Interchange Centre Ltd P.O. Box 36106 City Square 00200 Nairobi, Kenya +254 725 350 690 +254 735 350 690 Email: info@insightpublication.org www. insightretails.com www.insightpublication.org

Managing Editor – Titus Korir

QUOTE OF THE SEASON “If you are not taking care of your customers, your competitor will “ By: Bob Hooey INSIGHT RETAIL # 20 JANUARY - MARCH 2019

RETAIL TRENDS

How to Make Your Retail Store Display a Silent Salesperson By Marion Crawford

he modern business world is characterized by fierce competition. Only the businesses that get their marketing right get to survive. The size of the company doesn’t matter; the relevant marketing strategies have to be put in place. One of the most crucial promotional strategies is the display. How the products are displayed and presented to the end customer is essential. It determines which store the customers will choose, and which products the customer will purchase. The effective implementation of the following strategies will help make your retail store display a silent salesperson: The Cleanliness and Neatness of the Display is a Must Without a clean and neat store, the other display strategies may not work

or result in the intended outcome. Customers are attracted by a clean and neat store; cleanliness communicates professionalism to the customers. A neat store makes it easy for customers to find the products they want; it makes easy for them to navigate as they pick the products, It’s crucial that the store is always clean and neat.

displayed close to each other.

Related Products Should Be Placed Together There is a clear and precise pattern in consumer buying behavior. The studies carried out over the years reveal a consistent customer shopping pattern – customers always purchase related product together. When related products are grouped together, it helps customers shop fast. At some instances, customers can buy more products than planned as a result of grouping the related products together. To make your store silent salespersons ensure that similar products are grouped and

Make the Display Interesting and Engaging Visual merchandising is essential to keep customers engaged. The use of color is an effective approach to keeping customers engaged by making the store look beautiful and attractive to them. Using color in a visually appealing way is a useful promotional tool for individual products and the overall display.

INSIGHT RETAIL # 20 JANUARY - MARCH 2019

Don’t Overcrowd the Display One of the mistakes that most store owners do is to overcrowd their store due to reasons such as space available. Avoid it. Customers don’t like overcrowded displays because it’s difficult to shop in that kind of an environment.

The practical implementation of the above factors will help in promoting your store and hence contribute to the overall performance of the store.

RETAIL HUB FOR:-

info@insightgroup.co.ke INSIGHT RETAIL # 20 JANUARY - MARCH 2019

BAKERY SOLUTION

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BUTCHERY SOLUTION

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RETAIL VISUAL MERCHANDISING

7 Ways to Transform Retail Store Displays into Sales a sign that says DO NOT BUY. Displays are supposed to get messed up. Don’t fear customer interaction with your goods; just make sure to straighten up constantly for it induces them to buy after interacting with the product, keep up with shelve management team to keep the shelve neat always. 5. Trust in Little Surprises Always... A merchandising Surprises would be a totally unrelated item used as a fun prop, such as a soup bowl with a sweater collection, or a stuffed animal with your kitchenware display. While adding a prop to every display is overkill, the possibilities should always be in the back of your mind like on a display chiller with a mug or glass display alongside would improve sales especially if they are new arrivals. By Bob Phibbs There are a lot of ways your retail store displays can be your silent salesperson. The trick is to make sure your displays include some of the basics which include: 1. Change your displays monthly You’ve got to keep your customers guessing – a little, anyway. Every couple of weeks move displays around to keep them from getting stale – and certainly move them when new merchandise comes in. Since the fairly new products will still be selling, switch your displays two weeks after their arrival. Move one display from the front to the middle of the store and another display from the middle to the back.

grouping shouldn’t entirely made up of one product which is for warehousing, not merchandising. You can create a display by product use, such as all items related to brewing and drinking tea, for example on display but color but make sure you use another strong color to pop out against the dull color. I.e. Think white and red or Red and black. Avoid monochrome – One Color displays because, although possibly chic, human eyes quickly get the point and move on – frequently without buying. 4. Don’t ever put up a sign that says DO NOT TOUCH. Don’t even do that in a glass store! Why? Because you might as well be putting up

2. Try a little tenderness In merchandising, as in life, the best things are things you want, not what you need. So give your customer that as well. Put the fanciest, newest, most expensive, dreamworthy items in the most prominent place in your store. Be sure to have several levels of height and enough products so that the customer can pick up and touch these desired items without having to totally dismantle your beautiful display. 3. Never, never, never, EVER builds a monochromatic display. Generally speaking, grouping items by product use or two or three colors – you’re looking for the one thing that makes it a group. Unless you run a grocery store, your

INSIGHT RETAIL # 20 JANUARY - MARCH 2019

6. Light up your display like it’s a meteor shower. You’ll probably have to adjust overhead lighting to do this. But if you have a particularly dark display with no way to highlight it from above, consider moving it to an existing light source or light from below with small portable spot lights. Remember, proper lighting can make your merchandise seem wondrous. 7. Put Price tags on everything. You know how much you hate asking how much something is? Your customers are just like you, so make sure all of your stock is priced. No one wants to have to ask a clerk how much something costs.

MALL INSIGHTS

’’’

CONVENTION CONVENTION 2016 2019 CONVENTION 2016 2016 2ND EDITION 6TH EDITION 2ND EDITION

2ND EDITION

2228-th 23 June, DATE: DATE : March 20192016 Sponsors include:nd rd 22Nairobi - 23 June, 2016 Hotel DATE: Sponsors include:VENUE: Nairobi Sarova Panafric VENUE : nd rd 22 - 23 June, 2016 Hotel DATE: Sponsors include:VENUE: 0900hrs Nairobi Sarova Panafric TIME: to to 1700hrs TIME : 0900hrs 1700hrs VENUE: Nairobi Sarova Panafric Hotel TIME: 0900hrs to 1700hrs EVENTTHEME: THEME EVENT TIME: 0900hrs to 1700hrs COMPETITIVE RETAILING & EVENT THEME: CURBING RETAIL LOSS & EMERGING RETAIL TRENDS INDUSTRY TRENDS EVENT THEME: CURBING RETAIL LOSS EMERGING RETAIL TRENDS 4th &Edition of Coastal Region Retailers SPEAKERS: SPEAKERS: Conference@ Royal Court Hotel Mombasa It composes the Top CEOs from the industry who have run their institutions CURBING RETAIL LOSS & EMERGING RETAIL TRENDS SPEAKERS: nd

It composes the for Topthe CEOs the industry who have run their institutions successfully pastfrom decade. th Event Itinerarywho on 05 December Tuesday) It composes the Top CEOs from the industry have run their2017( institutions successfully for the past decade. SPEAKERS: successfully for the past decade. WHO SHOULD ATTEND DELEGATES Theme: Packaging Insight Retail TechnologyTrends It composes the Top CEOs /from the industry who have&run their institutions WHO SHOULD ATTEND / DELEGATES Any senior retail professionals Directors / Owners, Managers or Supervisors of successfully for the past decade. WHO SHOULD ATTEND / DELEGATES any kind retail of retail outlet. Any senior professionals - Directors / Owners, Managers or Supervisors of 8.30am / Registration Networking or Session Any senior retail professionals - Directors Owners,and Managers Supervisors of anyWHO kind of retail outlet. SHOULD ATTEND / DELEGATES any kind of retail outlet. WHY ATTEND: Any senior retail professionals - Directors Owners, Managers or Supervisors of note & Introduction 9.00am / Welcome The Retail Forum gives the opportunity to: WHY ATTEND: any kind of retail outlet. WHY ATTEND: Event Opening / Welcome note Ÿ Retail The Global benchmark of retail trends overview. The Forum gives the opportunity to: The Retail Forum new givesproduct the opportunity 9.30amto: By: Titus Korir / Event Organizer- RIC Ltd Ÿ Meet potential & service providers. • WHY The Global benchmark of retail trends overview. ATTEND: Ÿ The Global benchmark of retail trends overview. Listen as wellnew as directly contributing to Tea industry trends by participating in the 10.00am Break / Networking Session Retail Forum gives the opportunity to: • ŸThe potential product & service providers. Ÿ Meet Meet potential new product & service providers. forum. The Global benchmark ofcontributing retail trends overview. • ŸŸ Listen as as well as directly contributing to industry trends by participating in thein forum. Listen well as directly to industry trends by participating the Retail Hardware & Software Ÿ Develop your personal network amongst industry peers. Ÿ Meet potential new product & service providers. 10.30am Pergamon Group Ltd • Develop peers. forum. your personal network amongst industry Stellah Waweru Listen asyour well personal as directly contributing to By: industry trends participating in the ŸŸ Develop amongst peers.by Our unique annual eventnetwork will ensure thatindustry the service provider meets the forum. Retail Packaging Requirements Our unique annual event ensure that the service provider meets the delegates/retailer delegates/retailer in will one-to-one forum where theypeers. can share industry best ŸOurDevelop your personal network amongst industry 11.30am NEMA Representative –provider HQ & Coastalmeets Region unique annual event will share ensure that the servicecum in practice one-to-one forum where they can industry best practice networking. the cum networking. By: Anne Theuri delegates/retailer in one-to-one forum where they can share industry best Our unique event will ensure that service provider Retailthe Financing – Leasing Options formeets Retailers the practice cum annual networking. Rentworks East can Africa share Ltd delegates/retailer in one-to-one12.30am forum where they industry best By: Walter Nyakwaka REGISTRATION ONLINE practice cum networking.

REGISTRATION ONLINE Fees Payable: REGISTRATION ONLINE Kshs. 2,000/= For Retailers

1.00pm

2.00pm

Kes. 3,000/= Fees Payable:per person Kshs. 10,000/= ForOnly Suppliers/Solution Payable Via Mpesa In Advance providers Kshs. 2,000/= For Retailers 3.00pm Fees Payable: Payable in Advance by M-PESA OnlyGroup> Buy Goods - Till: For 787604<Insight Kshs. 10,000/= Suppliers/Solution providers Kshs. 2,000/= For Retailers Till No. 248816 Payable in Advance by M-PESA Only Kshs. 10,000/= For Suppliers/Solution providers 3.45pm Till No. 248816 BROUGHT TO YOU BY:Payable in Advance by M-PESA Only

BOOK TODAY...! BOOK TODAY...! Retail Software Insights For more information call www. insightretails.com Aspire Solutions Ltd BOOK TODAY...! By:Ronald/Maureen Gabriel Aura +254 725 350 690 +254 350 690call For more725 information Lunch time & Networking Session www. insightretails.com

www. insightretails.com

+254 350 +254 350735 690call Ronald/Maureen +254 725 350 690 690 For more735 information Email: events@insightretails.com events@insightretails.com +254 725 735 350 350 690 690 Ronald/Maureen +254 Retail Trends Email: events@insightretails.com +254 735 350 690 By: Titus Korir Retail Standards from KEBS Perspective Kenya Bureau of Standards By: ?? Regional Manager - Coastal Region

MEDIA PARTNER

Email: events@insightretails.com

4.00pm

Tea Break / Networking Session / Panel Discussion

5.30 pm

End of Day’s Events… Delegates can leave at their pleasure!

Till No. 248816 BROUGHT TO YOU BY:-

Conference courtesy of:

BROUGHT TO YOU BY:Event Organizer

MEDIA PARTNER

...among others ...among others INSIGHT RETAIL # 20 JANUARY - MARCH 2019 11 ...among others

MEDIA PARTNER Media Partner

RETAIL SET-UPS

Renova: End to En

Client Approach

Design

RETAIL TU SOLUT

Supply

INSIGHT RETAIL # 20 JANUARY - MARCH 2019

RETAIL SET-UPS

nd Retail Solution

Support & Maintenance

URNKEY TIONS

Commission

Installation & Fittings

INSIGHT RETAIL # 20 JANUARY - MARCH 2019

MALL TRENDS

Malls Insights and Trends for Retailers

By Titus Korir

all culture is here with us and yet to cope with the same. People go to malls to shop as well as for Leisure in other parts of the world but here are different story. Malls are literally empty off the 1st floor to other upper floors of the mall on footfall but just in case it’s full especially on a weekend people are just walking about without buying. Only eatery places are getting decent footfall which has turned out to be meeting points if not idlers corners within the mall. That means, for businesses in the malls to break-even, they need extra sales which is likely to be triggered. When the malls are not attracting enough traffic, the shops can’t make money. They soon close down making the mall empty and not attracting retailers due to cost of operation stores on the mall due to higher rent which is about 30 per

“While a third of most shopping spaces are literally empty, there is still new malls coming u surprisingly on the same Locality” cent higher than rents in other buildings within the same locality which has triggered some retailers to opt for such

INSIGHT RETAIL # 20 JANUARY - MARCH 2019

stand alone facilities adjacent to or few meters to the malls. Why are customers not frequenting these malls? Besides other reasons like economy not well such that no enough disposable income nor security, there are so many Malls in Nairobi which is Over 35 Malls in Nairobi and its environs doing just the same, The downfall of Nakumatt, the major anchor tenant for most malls, has worsen the matter which has led to so many malls lack interest to frequent foot fall to the mall without major retailer on the store who fits the mall theme or existence in the locality. Again, the shops in malls are mostly of the same nature, none is theme preferably Village market nor ‘Sarit Centre Tops the list as a weekend destiny due to nature

MALL TENDS

of the activities in mall which brings to the question, Why drive from one mall to another just to shop for the same things, from the same retailer? Malls should be positioned in mind of who will be the customer today and few years to come and revolutionizing the mall with the clientele age and needs to make it a relevant destiny everyday and if not done well, businesses in the mall don’t sell because they are stocked for different customers. So, they soon hit a financial crunch and unable to continue resulting to “TO LET POSTERS” within the mall. Mall promotions to attract new tenants taking up space at<Specific Mall> between < Respective Dates> will be offered a six-month rent-free period or

50% rent discount for 6months or no Deposit and rent for 3months – Which is all promotions to entice tenants to have stores in the mall which is not as critical as customer footfall to maintain retailers pay the rent when due after promotion and sustainable for the better period of time thereafter. Graduated rents payment could also be a solution to above rather than short term promotions. A new mall will sure take time before it gets a reasonable number of customers to sustain its tenants. That is the time businesses in the malls suffer the most, tenants get in and closes after few months. To alleviate that, mall management should consider applying quarterly graduated rents calculated based on the number of customers the

mall is able to attract and converted by retailer’s as sales from time to time. Kenyan malls don’t have differentiating themes; they lack that unique identity to attract varied customers over each other unlike in Dubai where malls are themed. Different malls target different customers with different products. Some malls could also have various floors positioned for different clientele. Specialization and scaling are also used to theme a mall. A themed mall like Emirates Mall in Dubai has a whole floor selling the same items but varied brands, but scaled in a way that you will not find such offers, experience, and products anywhere else within Dubai which is what is lacking at the moment in Kenyan but few malls are getting there soon. We do expect as Insight Publication to get more insights to Mall owners and empower them to market their malls using the publication targeting Retailers who will make choices on where to set up their outlet based on target customers of the mall with the joint partnership with Property managers of various malls within the city and beyond.

INSIGHT RETAIL # 20 JANUARY - MARCH 2019

SUPPLIER MANAGEMENT RETAIL RETAILTRAINING TRAINING 5TH EDITION

in pictures

2018

MOMBASA REGIONAL CONFERENCE 2018

Edition of Coastal Region Retailers onference@ Royal Court Hotel Mombasa

Event Itinerary on 05th December 2017( Tuesday)

me: Packaging Insight & Retail TechnologyTrends

8.30am

Registration and Networking Session

9.00am

Welcome note & Introduction

9.30am

Event Opening / Welcome note By: Titus Korir / Event Organizer- RIC Ltd

0.00am

Tea Break / Networking Session

0.30am

Retail Hardware & Software Pergamon Group Ltd By: Stellah Waweru

1.30am

Retail Packaging Requirements NEMA Representative – HQ & Coastal Region By: Anne Theuri

2.30am

Retail Financing – Leasing Options for Retailers Rentworks East Africa Ltd ASSET LEASING SPECIALISTS By: Walter Nyakwaka

1.00pm

Lunch time & Networking Session

2.00pm

Retail Software Insights Aspire Solutions Ltd By: Gabriel Aura

3.00pm

Retail Standards from KEBS Perspective Kenya Bureau of Standards By: ?? Regional Manager - Coastal Region

Conference courtesy of:

Thanks to our 2018 Sponsors & Partners which Include:-

3.45pm

Retail Trends By: Titus Korir

4.00pm

Tea Break / Networking Session / Panel Discussion

.30 pm

End of Day’s Events… Delegates can leave at their pleasure!

ent Organizer 16

Media Partner

INSIGHT RETAIL # 20 JANUARY - MARCH 2019

Event Organizer

Media Partner

Retail Event Calendar 2019 Retail Interchange Centre Ltd T/A Insight Retail East Africa will continue to do the regional and national events for retail Industry come 2019 as per of our annual programmes to creating a platform with an aim of sharing with retailers the new trends, technological changes, training solutions as the supplier get to network and offer solutions to the industry based on the new developments in the industry. Who should attend:

Retail owners, Managers, Head of Departments / supervisors from retail outlets within the regions covered

Duration of the event: All our 2019 events will be a whole day (1Day) per region/ Cluster exceptional cases apply on Retailers Forum & Conventions which may be 2days

National Retailers Events 2019

KE; UG & TZ

Country Kenya

Month Retailers Forum + Conference â&#x20AC;&#x201C; March 2019

Uganda Tanzania

Retailers Conference Retailers Conference

Kenya Regional Clusters: Region

Seminar Period

North Rift Region Nairobi Regions

February 2019 (Coming Up) March 2019 (Coming Up) April 2019 (Coming Up)

Central Rift Region Western & Nyanza Region

May 2019 (Coming Up)

Central Kenya (Mt. Kenya) Mt. Kenya Eastern Region South Rift & Nyanza Region Coastal Region

June 2019 (Coming Up) August 2019 (Coming Up)

September 2019

(Coming Up) October 2019 (Coming Up)

Event Venue Eldoret Nairobi Nakuru Kisumu or Kakamega Nyeri Meru Kisii / Bomet Mombasa

Towns to be represented by Retailers & adjacent Towns Kapsabet, Nandi-Hills, Kitale, Iten, Kabarnet, E/Ravine, Eldoret & Its adjacent towns Machakos, Thika, Limuru, Nairobi & will be Open for Retailers from other towns to attend... Naivasha, Gilgil, Nyahururu, Olkalau , Njoro, Elburgon, Molo, E/Ravine, Nakuru & Its adjacent towns Kakamega , Mumias , Nambale, Busia, Bungoma, Webuye, Malaba, Siaya, Ugunja, Vihiga, Kisumu & Its adjacent towns Muranga, Embu, Nanyuki, Nyahururu, Karatina, Narumoru , Nyeri & Its Environs Embu, Nkubu, Chuka, Maua, Chogoria , Isiolo, Meru & Its Environs Kericho, Sotik, Bomet, Narok, Keroka,Migori, Homabay , Rongo, Kendu bay, Oyugis & Kisii. Voi , Kilifi, Diani , Malindi, Mtwapa ,Mombasa & Its adjacent towns

ď&#x201A;ˇ Respective dates to be confirmed in due course***

RIC Ltd, P.O. Box 36106-00200 Nairobi - Kenya; +254.735 350 690/0725 350 690; INSIGHT RETAIL # 20 JANUARY - MARCH 2019 17 events@insightretails.com / www.insightretails.com

RETAIL SECTOR INSIGHT

East African Retailers Directory Insights Kenyan retail sector is under evolution from multination stores which controls about 2% of the formal retail space which has taken a turn after Nakumatt and Uchumi market PRODUCTS ON TAP share dropping and the same hasn’t only affected big stores, other small stores like Saltes has also closed down while other retailers like Naivas, ‘Tuskys, QuickMart, Cleanshelf, Tumaini, Mulleys all local have also continued to open stores as multinational like Carrefour , Choppies, Shoprite and Game will continue to spread their wings just across the city on strategic Malls and other major towns, the same trend will be expected to continue this year with majority of the retail stores getting to specialized stores with their target clientele. Our Retail sector Supplier and Retailer listing is just a platform to share to the industry what is available and who offers what which can guide a retailer or supplier to make informed decision before the business venture.

Get listed for only Ksh. 5,800 per quarter 0725 350 690 | 0735 350 690 Email: info@insightpublication.org www. insightpublication.org

Retail Financial & Others

ASSET LEASING SPECIALISTS

RentWorks East Africa Ltd Liason House, Ground Floor, State House Avenue P.O. Box 16521 - 00100, Nairobi Tel: +254 (0) 20 2737006/7 | 0700 634 428 | 0789 500 377 Email: info@rentworks.co.ke Website: www.rentworks.co.ke Category - Retail Financing • Asset Leasing

Farming Solutions Ltd Celian House, Embakasi Village Next to Total Petrol Station P.O. Box …., Nairobi Tel: +254 722 249 600 Email: info@farmingsolutionsltd.com www.farmingsolutionsltd.com Category - Retail Furniture & Fittings • Milk Dispensers • Pasteurized milk supply

INSIGHT RETAIL # 20 JANUARY - MARCH 2019

Biashara Factors Ltd Finance House, 11th Floor, along Loita Street P.O. Box 66065-00800, Nairobi Tel: 0714 058 769 Email: info @ biasharafactors.com www.biasharafactors.com Category - Retail Financing • Invoice Discounting • Payroll Financing • LPO Financing

RETAIL SECTOR SUPPLIER GUIDE Retail Equipment, Furniture & Fittings Solutions uni industries Ashut Engineers Ltd Nyahera Road, Off Lunga Lunga Rd Industrial Area – Nairobi P.O. Box 44669-00100 Nairobi, Tel: +254 (020) 2494566 020-2499665 Mob: 0737 556780 0715 416844 Email: infoeng@ashut.com saleseng@ashut.com www.ashut.com Category Retail Furniture & Fittings • All kinds of Shelves & checkout counters • Stores racking

Kenya Racking & Shelving Ltd Ideal Ceramics, Godown 3 Along Main Mombasa Rd, Opp. Sameer Business Park P.O. Box 66610- 00800, Nairobi Tel: +254 (0) 728 962 777 0725 247 061 Email: sales@shelves.co.ke www.shelves.co.ke Category Retail Setups - Furniture & Fittings • Shelving Solutions • Racking Solutions & • Other Accessories – Shopping Carts, Baskets & Check Out Counters

East Africa Limited

Mandev Complex, Mombasa Road, P.O. Box 30223 - 00100, Nairobi Tel: +254 (0) 738 703 983 0727 762 242 Email: info@uni-eastafrica.com www.uni-eastafrica.com Category Retail Setups- Furniture & Fittings • Retail Set ups for Deli / Butchery / Bakeries etc • Retail Shelves

Nairobi Kitchen Care Ltd Allbid House, Along Main Mombasa Rd P.O. Box 44669-00100 Nairobi Tel: +254 (0)725 351 079 0727 246 209 Email: info@nkc.co.ke www.nkc.co.ke Category Retail Setups- Furniture & Fittings • Retail Furniture & fittings – Shelves , Checkout counters • Set ups for Deli / Butchery / Bakeries etc

Renova Ltd Viraj Complex, Unit 16 Mombasa Rd, P.O. Box 30223 - 00100, Nairobi Tel: +254 (0) 707 111 666 020 351 7777/8 Email: info@renova.co.ke www.renova.co.ke Category Retail Setups- Furniture & Fittings • Retail Set ups for Deli / Butchery / Bakeries etc • Retail Shelves & stores rackings • General Fittings

Retail Softwares, Hardware & Security Solutions

Aspire Software Ltd Spring Valley Business Park Lower Kabete Road, Westlands P.O. Box 63173-00619, Nairobi Tel: +254 729 332288 +254 711 410444 +254 703 700544 Email: info@aspiresoft.co.ke www.aspiresoft.co.ke Category –

Pergamon Group Limited Springette Office Park Block B1, Spring Valley Lower Kabete Road, & Kimathi house 1st floor Tel:+254(0) 20 23766 & 0734 660 572 Email: info@pergamongroup.com www.pergamongroup.com Category Retail Automation & Security Solutions

Retail Automation

• POS Hardware’s & software solutions

• POS & ERP Software

• Security solutions – Hardware’s & Software’s

Total Solutions Limited Level 3, Amee Arcade, Westlands Tel: +254 (0) 20 374 7007 0724 267 814 0737 267 813 Email: info@totalsolutions.co.ke www.totalsolutions.co.ke Category Retail Automation & Security Solutions • POS Hardware’s & software solutions • Security solutions – Hardware’s & Software’s • Fiscal Solutions • Card Printers & Technology

Barcode Global Standards 1 (E.A) Ltd CPF Building (Cannon House) - Annex B19 / B20 P.O. Box 70083 –00400 Nairobi Tel: +254 20 2229962 Mobile: 0711 717717 0738 717717 0713 717717 Email: info@bgs1eastafrica.com bgs1eastafrica@yahoo.co.uk www.bgs1eastafrica.com

Category Retail Automations • Retail Barcodes(KEBS Endorsed) • Tracking Management Solutions • Software management solutions - Retail, Hospitals, Library Etc

Vortex Solutions Limited 4th Floor, Soin Arcade, Westlands Road, Westlands P. O. BOX 17907 – 00100 Nairobi, KENYA Tel +254 (0)20 20 10 845 Mobile +254 (0)733 480544 Email: info@vortexsol.com www.vortexsol.com

Category Retail Automations • Retail Software –Stores & Inventory Management / POS / Consulting • Internet Solutions • Custom Software’s • ERP Fusion Software • Payroll System &Time Attendance • Loyalty & Fuel Card Management • Domain Registration and Web hosting.

Retail directory by INSIGHT RETAIL # 20 JANUARY - MARCH 2019

RETAILERS LISTING

QuickMart Supermarket

Khetia Drapers Ltd

T/A – Khetia’s Supermarket P.O. Box 668 - 30200 Kitale – Kenya Tel No: +254 054 31821 /22 Email: info@khetia.com Website: www.khetia.com Branches: 13 Branches | 6 Counties Kitale(2) , Eldoret(2), Bungoma (4), Mumias(1), Kisumu (2) Kakamega (1) Busia (1) RETAILER TIER: Tier 2 < 6-15 branches>

Eastmatt Supermarket P.O. Box 54816 - 00200 Nairobi – Kenya Tel No: +254 20 6530418/ 458 Email: info@eastmatt.com Website: www.eastmatt.com

P.O. Box 2361 – 00621 Village Market – Nairobi – Kenya Tel No: 0726 666 900 | 0726 666 699 Email: info@quickmatt.co.ke Website: www.quickmatt.co.ke Branches: 8 Branches |4 counties Nakuru (2) , Ruaka (1), Kiambu Rd (1), Eastern Bypass (1) Kikuyu (1) Kahawa Sukari (1) Ruai (1) RETAILER TIER: Tier 2 < 6-15 branches>

Shivling Supermarket P.O. Box 477 - 40300 Homabay – Kenya Tel No: +254 059 22423 Email: Website:

Uchumi Supermarkets Ltd P.O. Box 73167 - 00200 Nairobi – Kenya Tel No: +254 20 80200801-5 Mobile: 0722 205 442 | 0733 410 028 Email: customerservice@uchumi.com Website: www.uchumi.com Branches: 14 Branches | 7 Counties Kericho (1) , Eldoret(1), Kisumu(1), Meru(1) Nairobi (9) Juja (1) RETAILER TIER: Tier 2 < 6-15 branches>

MAGUNAS SUPERMARKET P.O. Box 990-00600 Nairobi, Kenya Tel: +254 (0) 704 306 931 0701 937 586 Email: magunashqs@gmail.com Website: ****

Branches: 12 Branches | 5 Counties

Branches: 10 Branches | 8 Counties

Kajiado(1) Kitengela (1) Mwea (1) , Nairobi (4) Kangundo/Tala (1)

Kisii (2), Kericho (1), Luanda (1), Migori (2) Oyugis (1) , Keroka (1), Nyamira (1), Homabay (1), Awendo (1), Mbita (1)

Muranga (1) Kahawa Wendani (1) Karatina (1) Meru (1) Kitui (1) Embu (1) Chuka (1) Sagana (1) Kerugoya (2)

RETAILER TIER: Tier 2 < 6-15 branches>

Branches: 8 Branches | 4 Counties

CLEANSHELF SUPERMARKET LTD

P.O. Box 1200 – 00217 Limuru, Kenya Tel: +254 20 357 8929/30 Mobile: +254 20 357 8929/30 Email: info@cleanshelf.co.ke Website: www.cleanshelf.co.ke Branches: 9 Branches | 5 Counties Limuru (1) Kahawa West (1) Kiambu (1) Ruaka (1) Nyahururu (1) Langata (1) Wendani (1) Kerugoya (1) Rongai (1)

PRAIZ SUPERMARKET P.O. Box 14 – 10106 Othaya – Kenya Contact Person: Philip Githaiga Tel No: 0703 748 716 Email: philipgethaiga@gmail.com

CENTRAL SUPERMARKET

Branches: 1 Branch | 1 County

P.O. Box 219 – 10204, Kiriaini – Kenya Contact Person: Alice Theru Warui Tel No: 0721 626 888 Email: centralprousure007@gmail.com

OTHAYA – STAGE

Branches: 3 Branches | 1 County

RETAILER TIER: Tier 1 < 1-5 branches>

OTHAYA, KIRIANI, MUKURWEINI

RETAILER TIER: Tier 2 < 6-15 branches>

INSIGHT RETAIL # 20 JANUARY - MARCH 2019

RETAILER TIER: Tier 1 < 1-5 branches>

Magazine RETAILERS LISTING

DROPPING POINTS Branches:

ROADMAP SUPERMARKET P.O. Box 1068 - 10400 Nanyuki – Kenya Contact Person: Duncan Ndegwa Tel No: 0722 891 433 Email: ndegwa.duncun@yahoo.com

P.O. Box 2417 – 01000 Thika, Kenya Tel: +254 726 692 210 Email: info@countysupermarket.co.ke www.countysupermarket.co.ke

Branches: 1 Branch | 1 County

Branches: 3 Branches | 1 County

TIMAU (1)

Kenol (1) Kabati (1) & Kagumo (1)

RETAILER TIER: Tier 1 < 1-5 branches>

RETAIL TIER: Tier 1 < 1-5 branches>

TUMAINI SELF SERVICE LTD P.O. 339 – 00507 Nairobi, Kenya West • Kahawa • Box Langata Tel: +254 20 2381941 • Ongata - Rongai • Limuru Mobile: 0772212142, 0771681972 • Kiambu • Kerugoya Email: info@tumaini.co.ke • Website: Nyahururu www.tumaini.co.ke

COUNTY SUPERMARKET

Branches: 9 Branches | 3 Counties

Branches:

Mayfair (1) Kondele (1) Rongai (1) Machakos Nyalendatown (1) Utawala (1)Mlolongo Donholmtown (1) Highway(1) • Fedha Pioneer(1) Outering (1) &• Pipeline • Mtaani

• Express

RETAILER TIER: Tier 2 < 6-15 branches> Emali branch • Masaa

Tala branch

Branches:

Peter Mulei & Sons Limited

Choppies Enterprises Ltd

T/A – Mulley’s Supermarket P.O. Box 438 – 90100 Machakos, Kenya. Mobile: +254 718 522 006 Email: customercare@mulleys.co.ke Website: www.mulleys.co.ke

T/A Choppies Supermarket P.O. Box 67559-00200 Nairobi – Kenya Tel No: +254 791 334 455/6 Email: info@choppies.co.ke Website: www.choppies.co.ke

Branches: 9 Branches | 3 Counties

• Kitengela

• River Road

• Kajiado

• Mfangano

Tusky’s Tala • Mwea Supermarket• Ltd

P.O. Box 54280 • Eastleigh Section 3 - 00200 • Tom Mboya Nairobi – Kenya Tel No: +254 706 171 155 Email: customercare@tuskys.com Website: www.tuskys.com

Branches: 12 Branches | 6 Counties

Branches:

Pioneer (1) Masaa(1) Express (1) Highway(1) Mtaani (1) Emali (1) Kitui (1) & Tala (2)

Nairobi (2), Kericho (1), Kisumu (6), Nakuru (1) Kisii (1), ‘Bungoma (1)

RETAILER TIER: Tier 2 < 6-15 branches>

• • • • • •

KisumuBranches: 60 Branches | 16 Counties Ongata Rongai Utawala < List available on Directory> Pipeline RETAILER TIER: Tier 3 < 16 branches Donholm and above > Tassia

PMS 143

PMS 285

Naivas Supermarket Ltd P.O. Box 61600 - 00200 Nairobi – Kenya Tel No: +254 020 350 6112| 329800 Mobile: 0711 080 201 Email: nssshq@naivas.co.ke Website: www.naivas.co.ke

Branches: 45 Branches | 12 Counties < List available on Directory> RETAILER TIER: Tier 3 < 16 branches and above >

Tumaini

Do not take measurements from this drawing: All measurements must be checked during work.

Logo concept Logo 6.4

Society Stores • Thika Branch

Chandarana Supermarket Ltd

• Embakasi T/A Branch • Selected Branc Foodplus’ Supermarket

STRATEGY • DESIGN • COMMUNICATION • MANAGEMENT

INSIGHT CONSUMER MARCH - MAY, 2015 P.O. Box135 - 00623, |Westlands Tel: +254 20 2398324 (Head Office)

P.O. Box 14078 - 00800 Nairobi – Kenya Mobile: +254 795-899 736 | +254 796 088 338 Email: info@chandaranasupermarkets.co.ke Website: www.foodplus.co.ke font is bliss

Email: info@societystores.com / societycare@societystores.com Branches: 6 Branches | 4 Counties

Branches: 13 Branches | 4 Counties

Meru (1) Maua (1), Thika (1), Naivasha (1) Mombasa (1), Limuru (1) RETAILER TIER: Tier 2 < 6-15 branches>

< List available on Directory> RETAILER TIER:Tier 2 < 6-15 branches>

Others Supermarkets (Multi-nationals)

(2- Branches)

(1-Branch )

(13-Branches)

( 7-Branches)

INSIGHT RETAIL # 20 JANUARY - MARCH 2019

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INSIGHT RETAIL # 18 APRIL - JUNE, 2018

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INSIGHT RETAIL # 20 JANUARY - MARCH 2019 FOR ADVERTISING AND DIRECTORY LISTING

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ESCALATORS, LIFTS & TRAVELLATORS

Renova Limited, Viraj Complex, Godown No 16 INSIGHT RETAIL # 20 JANUARY - MARCH 2019 23 Tel : 0707 111 666 / +254 20 351 7777/8 | Email: info@renova.co.ke | www.renova.co.ke

BAKERY SOLUTIONS

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Renova Limited, Viraj Complex, Godown No 16 INSIGHT111 RETAIL # 20/JANUARY - MARCH 24 : 0707 Tel 666 +254 20 3512019 7777/8 | Email: info@renova.co.ke | www.renova.co.ke