Thursday, 4 December 2014 th
08.30hrs - 18.00hrs
Sarova Panafric, Nairobi - Kenya
Message from the Organizer
Welcome to the 2nd Edition of Retailers Forum 2014. The year started off with our quest to reach out to various retailers countrywide through retail conferences/forums. I am proud to announce that we managed to reach out to 90% of retailers in Kenya having held the events in major strategic towns; Eldoret, Nakuru, Nyeri, Kisii, Kakamega, Mombasa, Thika and a today’s culmination in Nairobi. We also owe the success to all retail solution providers who have supported us while sharing information and knowledge on how to improve and modernize your businesses. It is my hope that these local forums become a MUST ATTEND for retailers as a way of sharing industry knowledge and expertise while peers to learn on how to overcome and address business challenges. “Retail is simple but complicated by Retailers...” This was the parting shot from the just concluded Retailers’ Congress held on 18-19th November 2014 in South Africa. The international forum that saw nine participants from Kenya and Uganda providing an opportunity to meet solution providers and retailers as well as those eyeing to invest or set up in the region. I would like to urge all retailers who have the capacity, to plan for such international forums as we all seek to remain competitive. Discussions are ongoing to have Kenya host a similar event either in 2015 or 2016. Today, Retail Interchange Center in conjunction with its sponsors is planning to launch the Retail Awards 2014 aimed at awarding excellence and best practices in the industry whose climax will be an event scheduled for end of Q1/2015. I sincerely thank all our sponsors, speakers and delegates who took time off their busy schedules to attend this particular forum as well as those held in the major towns and urge you to plan for similar activities in 2015. Finally, I wish you a merry Christmas and Prosperous New year 2015. Mr. Titus Korir Event Organizer
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Ceo Speech
istinguished Speakers, Retrak Members, Sponsors, exhibitors and Invited Guests, it is my distinct pleasure to welcome you to this Retail Forum themed “The emerging technological trends, global best practices and benchmark for Retail Industry â€?. My name is Wambui Mbarire, the Chief Executive Officer of Retrak. Retrak has been actively on the ground for just under two years and we have come along way in this very short time. RETRAK is the Retail Trade Association of Kenya for all Retailers big or small. We at RETRAK have a vision, a vision to continuously strive to grow and improve the retail industry in Kenya and beyond. Growth not only means bigger but also means better. As a business everyone wants to grow and make more profit. At RETRAK we belief that grow goes hand in hand with better quality and better trade practices. Better trade practices covers various aspects from a better work place for your employees resulting in higher productivity, better services resulting in healthy competition and the use of the ever developing and improving technologies to complement grow. We want to bring Retailers onto a level playing field, promoting fair trade with other industries. Better quality means better services, better products indeed greener products. We are sensitive to the impact on the environment that growth has and we want to encourage green growth. As my parting remarks I want to leave you with the thought of green growth and how your business can contribute to and benefit from this. The government is currently looking for ways of dealing with the large amounts of unmanaged plastic waste. Our contribution as retailers to this waste has been the carrybags that we give to our customers. How can we encourage our customers to reuse, recycle and consequently reduce the amount of plastic papers in our environment. How can we as retailers help I once again take this opportunity to thank you for taking time out of your busy schedule to attend this forum. It is my humble request that at the end of the day, more retailers will join the association so that we can become a voice to reckon with. I wish everyone a very successful Forum‌. Yours truly, Wambui Mbarire
Speakers Biography Mr. Ramamurthy Thiagarajan
the popular 24hours shopping concept now available in East Africa.
Regional Strategy and Operations Director Nakumatt Holdings Popularly known as TRM, Mr. Ramamurthy has close to four decades of experience and serves as the Regional Strategy and Operations Directorat Nakumatt Holdings. Headquartered in Nairobi, Kenya, Nakumatt Holdings holds the enviable distinction as the leading retailer in Sub Sahara Africa operating a chain of Hypermarkets, Supermarkets and Convenience stores. TRM holds a Bachelor of Science degree from Madras University (India), complemented by Post Graduate Diploma Qualifications in Business Administration with a focus on Strategic Marketing. In the East and Central Africa region, TRM has curved a niche as a Brand Positioning strategist and business turnaround architect with a wealth of experience in niche products and business development for sustainable, profitable development and growth. A dedicated team leader, TRM and Nakumatt Holdings Managing Director Mr. Atul Shah are, also credited with having introduced
Sailesh Savani IT Techpreneur, 49 years Brief Background Holds a degree in Commerce from Bombay University, a Diploma in Computer Science from Bombay and currently pursuing Entrepreneur’s Master Program at MIT Boston (Expected in 2016) I have been in the IT industry for over 20 years, rising from a programmer to a technology specialist and an Entrepreneur, playing strategic roles in development and deployment of end-to-end solutions in various domains including; • Retail & Customer Loyalty • Smart Cards & Biometric Identity • ERP. As the Chief Energizing Officer, my key responsibilities are to energize my team, provide vision and strategic direction to the organization and the team, continually exploring new growth opportunities while creating more leaders within the organization by empowering them to take decisions at their levels. Professional Achievements: I founded Compulynx from a two - man operation in 1994 to the current 150 people enterprise spread
With his business and marketing acumen, TRM’s sights are now set on rolling out the firm’s pan Africa expansion program across the South, North, West and Horn of Africa region. A Fellow of the Marketing Society of Kenya (MSK), TRM, is also a widely experienced executive in inter country trade having overseen Nakumatt Holdings Regional expansion, brand building and capacity building programmes in the last five years. As a thought leader, TRM is also a regular columnist with the Business Daily among other regional news publications. He is also an international speaker and has addressed and presented papers in various international Retail and related business conferences in Kenya, United States, South Africa, Singapore, Rwanda among other countries. TRM has also previously worked as a rubber technologist with TVS Group in Chennai (India), IPS (Aga Khan) Group in Kenya and East Africa’s leading Automotive sales and Investment firm,Simba Corporation.
across eight locations in Africa, UAE and Asia Pacific servicing over 400 customers in over 16 countries globally. In the course of my career, I have spearheaded several innovative technology development initiatives as follows: • Development of innovative application for POS in Retail • Application of Smart Cards in wild life park access & payments – first of its kind in Africa • Customer Loyalty programs based on Smart Card • Application of Biometric Technology to replace passwords in Retail applications • Development of Biometric + Smart Card based Campus Card solution • Development of Biometric Smart Card based Relief Benefits distribution for NGOs I have made presented at various local and regional forums on Retail & Smart Card technologies
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Your Notes
2nd Retailers Forum Event Itinerary on 4th Dec 2014 8.30am
Registration Cum Morning Tea & coffee
8.45am
Event Opening / Welcome note By Titus Korir – Director RIC Ltd
9.00am
Welcome Note by Association - Retrak By Wambui - Retrak
9.15am
Keynote Speaker / Chief Guest - By TRM - Nakumatt Holdings Ltd
9.30am
Keynote Speaker / Chief Guest - By Jared O Nyaundi - Senior Assistant Director of Trade, Ministry of East African Affairs, Commerce & Tourism
9.45am
Technology Trends in Retail Industry - Local & Global Benchmarks By Sailesh Savani Founder & CEO Compulynx Ltd.
10.30am Tea Break / Networking Session – Exhibition time 11.00am Event Sponsors Clip(1) - By Total Solutions Ltd 11.15am Efficiency in Retail & What next in pipeline after barcodes? By Allan Odhiambo - CEO Gs1 Kenya 11.40am Retail Software Integrations to ERP By Sailesh Khetia - CEO Aspire Software Ltd 12.00pm Panel Discussion + Q&A ( Technology Trends & Challenges in Retail Sector – KE) Moderated By Jasper Ouma - Compulynx | Aspire | TSL|GS1 12.30pm Event Sponsors Clip(2) - By Rentworks East Africa Ltd 12.45pm Lunchtime & Networking Session – Exhibition time 2.00pm
Event Sponsors Clip(3) - By Safaricom Ltd
2.15pm
Ashut Engineering Presentation - By Rupesh – Director
2.45pm
Nairobi Kitchen Presentation + Q&A By Farooq – Regional Sales Manager
3.15pm
Event Sponsors Clip(4) - By NAKUSACCO Ltd
3.30pm
Retail Training & Placement By Jasper – DMS Ltd
3.45pm
Security Highlight for Retailers By James Okelo – Security World Technology Ltd
4.00pm
Panel Discussion + Q&A (Security Solutions & Challenges in Retail Sector – KE) Moderated By Titus Korir - SWTL | Hipora | TSL
4.30pm
Retail Awards & Event Closure Sponsors | Retailers Launch…Q1/2015… By Titus Korir – Director RIC Ltd
4.45pm
Event Closure - Tea Break / Networking Session & Exhibition Time
6.00pm
Delegates can leave at their own Pleasure..!
Kenya
Uganda
Tanzania
3rd Edition November 2015
1st Edition March 2015
1st Edition June 2015
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