10 Most Promising Rehabilitation Centers to Watch in 2021

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VOL. 08 ISSUE 03

TechTalk

How is the Adop on of AI and ML Changing the Healthcare Services Industry All For One

The Importance of Familial Involvement in Addic on Rehabilita on

Robbin Mooney CRS, Co-founder Chief Development Officer

Most Promising

Rehabilitation Centers to Watch in

2021

Dr. James S. Flowers Ph.D., LPC-S Founder




The Compassionate Road to Recovery

S

ubstance or drug abuse is a more complicated affair than most individuals would comprehend it to be. There are several reasons behind why a person starts using drugs, be it illegal drugs, alcohol, or misuse of prescription medication. The spectrum of reasons for substance abuse is as broad as the sort of people who resort to it. Anyone could be at the risk of drug addiction, irrespective of the different factors that contribute to the existence of an individual. Although the popular belief is that drug addiction mainly falls under the category of mental illness, homelessness, or even poor family background, people might start using drugs because of various physical, emotional, social, and psychological reasons. Even within these categories, myriad factors can push someone over the edge of substance abuse disorder or addiction. “What is addiction, really? It is a sign, a signal, a symptom of distress. It is a language that tells us about a plight that must be understood.” – Alice Miller

As quoted by Alice Miller, a Polish-Swiss psychologist, psychoanalyst, and philosopher in one of her acclaimed writings, ‘Breaking Down the Wall of Silence: The Liberating Experience of Facing Painful Truth,’ the true meaning of substance addiction is a plight for help that must be heard. To genuinely help someone recover from their state of addiction, one should understand this fact on a deeper emotional level. Even if a person is willing to quit their habit of drug abuse, it is an extremely tough task to do on their own. The prolonged use of substances has severe effects on the structure and function of the human brain, and this makes it difficult for an individual to recuperate from addiction on their own.

Other than an unwavering will to bounce back from addiction, one needs strong support from their family, peer group, and an environment that facilitates their recovery. The initial process of healing is often tricky to commence at home because of the intense withdrawal symptoms. It is crucial that the person in concern moves to a facility with professionals who understand how to manage these effectively with appropriate treatment and empathy. This is where rehabilitation centers come into the picture. They help the addicted person by creating a customized care plan, detoxing the body from addictive substances, building the foundation of long-term treatment efforts, and even assisting in aftercare. Rehabilitation centers play a pivotal part in the overall recovery of an individual through deep understanding and learning about the healing process of such chronic illnesses. To acknowledge the noble services that these organizations provide, we came up with this edition of Insights Care – 10 Most Promising Rehabilitation Centers to Watch in 2021 Vol-2. This edition features some of the outstanding rehabilitation facilities with personalized treatment plans, recovery support, clinical services, and all the essential aid that an individual needs while regaining their health. Flip through the pages of this edition to explore the space of addiction recovery through the insightful interviews of experts in the rehabilitation arena themselves. Have an enlightening read!

Trishika Rokade


Editor’s Note


Cover Story

J. FLOWERS HEALTH INSTITUTE Your Bridge Towards a Better, Healthy, and Ful lling Life

08

Articles 32

TechTalk How is the Adoption of AI and ML Changing the Healthcare Services Industry

All For One The Importance of Familial Involvement in Addiction Rehabilitation

20


Contents 16 MARYLAND Your Companion on a Journey Towards Wholesome Healing

24 THE BALANCE Where Healing Meets Expert Care and Comfort

36

28

CxO


Editor-in-Chief Senior Editor

Sumita Sarkar Anish Miller

Managing Editor

Abhishaj Sajeev

Assisting Editors

Trishika, Vinayak

Visualiser Art & Design Head Co-designer Art & Picture Editor Business Development Manager Marketing Manager

David King Priyanka Rajage Paul Belin Rohil Shinganapurkar Amy Jones John Smith Sarah Wilson, John Smith, Alex Vincent

Business Development Executives Sales Executives

Kelli, Bill, Anna

Technical Head Assistant Technical Head Technical Consultants

Jacob Smile Pratiksha Patil David, Robert

Digital Marketing Manager Assistant Digital Marketing Manager SME-SMO Executives

Alina Sege Amol Wadekar Atul, Gemson

Research Analyst Circulation Manager

Eric Smith Tanaji

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Company Name

Featuring

Description

Chateau Recovery

Thayer Crouse BDO

Chateau Recovery is a 90 day program for adults who struggle with co-occurring substances use and mental health disorders and are looking for a collaborative, empowering way to heal and move forward.

J. Flowers Health Institute

Dr. James S. Flowers, Robbin Mooney Founder,Co-founder

J. Flowers Health Institute specializes in providing truly comprehensive health and wellness evaluations for individuals who want to improve their quality of life.

Maryland Addiction Recovery Center

Sam Bierman and Zach Snitze, Co-founders

Maryland Addiction Recovery Center, a private substance abuse facility located in Baltimore County, Maryland, offers an innovative treatment approach to issues of drug and alcohol abuse.

NeuroMedical Center Rehabilitation Hospital

Brad Pevey CEO

The NeuroMedical Center Clinic is one of the most recognized provider of comprehensive, multidisciplinary care in the neurosciences.

Onsite Partners

Lindsey Nobles VP

Onsite provides personal growth workshops that address core, underlying issues and causes of suffering to help enhance quality of life.

Rancho Los Amigos National Rehabilitation Center

Deborah Arroyo Ex.Director

Rancho Los Amigos is recognized as an international leader in rehabilitation medicine and clinical research.

Sanctum Wellness And healing

Niharika Singh Addiction Psychiatrist

Sanctum is one of the best luxury rehabilitation centers for de-addiction, psychological well-being, healing because of its internationally-aligned, innovative and state-of-the-art programs individualized for each person approaching it.

THE BALANCE

Abdullah Boulad, Dr. med. Sarah Boss, CEO, Clinical Director

THE BALANCE‘s primary focus is to support addressing underlying issues and not to just treat presenting symptoms.

The Hope House

Peyton Gallovich Content Manager/ Director

The Hope House is committed to provide its clients with all the tools necessary to confront their addiction at the source and heal their mind and body.

Woodlake Addiction Center

Randy Gomez CEO

Woodlake Addiction Center provides counseling, relapse prevention, and medical detox for those seeking sobriety.


COVER STORY

Robbin Mooney CRS, Co-founder Chief Development Officer

Dr. James S. Flowers Ph.D., LPC-S Founder



10 Most Promising Rehabilita on Centers to Watch in 2021 “Each of us has a unique part to play in the healing of the world.” – Marianne Williamson

I

n the journey of our life, we stumble and fall – some things are inevitable that way. But what matters more is how we heal ourselves. Healing requires courage, compassion, commitment, and patience. But above all, healing demands assistance.

Undoubtedly, everyone wants to lead a better life. Sometimes, physical injuries, mental health, or addiction issues get in the way of that goal. We are then compelled to seek the best possible solution to attain that goal. For problems that require expert and focused care, rehabilitation is generally the answer.

Based in Houston, Texas, J. Flowers Health Institute specializes in providing truly comprehensive health and wellness evaluations for individuals who want to improve their quality of life. The Institute stands out from the crowd because of the high standard it maintains in effective client healthcare services. It identifies the root of a client’s problem and approaches their healing from every angle. Setting Benchmarks J. Flowers Health Institute has been recognized as a Power Player of Houston in the field of Medical, Health, and Wellness. Its stand-out approach to health lets it deliver the best quality of care to every client. The Institute goes the extra mile in its hospitality and professionalism. It is dedicated to improving the lives and wellness of each client. We provide comprehensive diagnostic evaluations and holistic treatment to achieve clarity, direction, and results. J. Flowers Health Institute pinpoints the best treatments for issues related to chronic pain, addiction, substance use, mental health, failure to launch, and lifestyle concerns through its accurate evaluations and wellness programs. The Institute resolves the root cause of health issues through a comprehensive, proactive, and integrative approach that helps clients optimize their life. It provides clients with a ‘Living MRI’ that is unparalleled in its

This edition, 10 Most Promising Rehabilitation Centers to Watch in 2021, spotlights those rehabilitation centers that provide patients with comprehensive and quality care. And one prominent name among such rehab centers is J. Flowers Health Institute.

thoroughness and precision in illuminating their path to lasting wellness. In the Right Hands At the helm of J. Flowers Health Institute’s ascending graph of success and excellence are: Dr. James S. Flowers, Ph.D., LPC-S, Founder Dr. James Flowers has been one of the most respected names in the chronic pain, pain recovery, and addiction treatment industries for over 30 years. Dr. Flowers holds a broad educational background alongside a wide range of experience in evaluating and treating chronic pain that cooccurs with addiction. Dr. Flowers is dedicated to progressive healthcare and human healing. He always demonstrates his commitment to creating positive changes in the lives of every client he sees, and he strives to develop a healthcare system that best serves this population. Although Dr. Flowers has achieved much in the pain and addiction treatment industries over the years, he discovered a void when it came to providing truly comprehensive assessments for those who needed a diagnosis alongside post-evaluation treatment recommendations. He founded J. Flowers Health Institute to help fill this void. Dr. Flowers has spent over 28 years in the Texas medical and clinical community, qualifying him to assemble the


Dr. Flowers earns his reputation as an expert in this field through his consistent dedication to his clients and his passion to help them. He often participates in speaking events and lectures to audiences both in the United States and abroad. Dr. Flowers’ exceptional public performances have led him along this distinguished career path. Robbin Mooney, CRS, Co-Founder, Chief Development Officer Robbin Mooney has worked in the health and wellness industry since 1998. Her primary focus is on creating and implementing dynamic marketing solutions, designs, and branding messages for a range of companies in this industry. Robbin’s passion lies in business development and public relations, and she has helped others achieve full and successful lives through her dedicated work. Robbin has taken her background in the entertainment field and merged it with holistic wellness specialties to carve out her unique role in the health and wellness services industry. Robbin served at the Crossroads Centre Antigua; an internationally recognized addiction treatment program

It is vital to have faith in yourself and recognize the moment to take a chance.

finest team of healthcare professionals in the world at J. Flowers Health Institute.

founded by Eric Clapton in 1998. There, she worked as the Outreach and Communications Liaison. Robbin also served at Willingway Hospital - the first freestanding addiction treatment hospital in the Southeast for 16 years. At Willingway, Robbin held several roles including Director of Communications & Marketing and Special Events Coordinator. Robbin has been actively supporting MusiCares, a nonprofit arm of the Recording Academy, for over 17 years. She aids musicians and individuals in the entertainment industry to find the recovery treatment they need. Robbin also worked as a professional makeup artist in various films


and television programs for many years, and she is a certified yoga instructor. As experts from their own professional journey, Dr. Flowers and Robbin share a piece of advice saying, “It is vital to have faith in yourself and recognize the moment to take a chance to get the help you need. Through personal commitment and professional direction, you can achieve both a fulfilled and well-balanced life.”

Overcoming Adversities

“In these uncertain times, however, we always recommend that people recognize how each one of us is facing this change in life. It is important to adjust to the change to

We asked Dr. Flowers for his opinion on the impact of the current pandemic on the global healthcare sector, and what challenges the Institute faced during the initial phase of the pandemic, to which he replied, “We recognize the increasing number of people struggling with mental health issues and substance use disorder over the pandemic. COVID-19, the accompanying social restrictions, and its impact on people’s careers force a difficult lifestyle change. It is not easy for anyone to adjust to this significant alteration.”


Opinions that Matter Sharing his take on the future of the rehabilitation services niche post-pandemic, Dr. Flowers says, “Telehealth usage rates have skyrocketed due to COVID-19, and research has steadily proven the effectiveness of telepsychology. Georgetown University focused a study on telehealth’s growth in the past two decades, and this research showed that telehealth patients and providers felt positive about this incorporation of technology into healthcare.” “Additionally, Harvard Medical School and RAND Corporation have studied the influence of behavioral health issues and chronic conditions on the telehealth industry during the pandemic. Their research showed that these areas of healthcare greatly increased telehealth utilization during the COVID-19 pandemic. We have witnessed a steadily growing number of patients who suffer from severe anxiety due to the pandemic. Through telehealth and on-demand, app-based mental health coaching, we help these clients face and improve their anxiety disorders.” “Recently, there has been growing number of visits to US emergency departments (ED). These visits point to an increasing concern over mental health issues, overdoses, and violence. The CDC states that strategies which support

We identify the root of a client’s problem and approach their healing from every angle.

strive for a healthy and peaceful lifestyle. In instances where families have been isolated together, it is critical to establish healthy boundaries and keep up with open communication,” he added.

telehealth and addiction treatment may be useful in reducing the number of ED visits for these issues.” Dr. Flowers believes that the telehealth sector will continue to grow as people normalize it as a form of treatment, and over time, telehealth will continue to be effective for the many health and mental issues people face throughout life. The Future is Bright When asked about how they envision scaling J. Flowers Health Institute’s operations in 2021, Dr. Flowers and Robbin stated, “To grow our organization, we are steadily researching and analyzing various cities throughout both the US and abroad. We aim to reach a broader space while also partnering with the best and most advanced medical systems in the world.”


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10 Most Promising Rehabilita on Centers to Watch in 2021

Your Companion on a Journey Towards Wholesome Healing

R

ecovering from any illness is often not a linear road, especially when it comes to mental illnesses. To go even further and specify it, bouncing back from addiction is not an easy task. Substance abuse is something that people turn to when they are unable to cope with their internal struggles. Each individual struggles differently in their life, and every person has a different pace and ways that work for them to recover. And to understand this, a mental health professional needs deep knowledge and qualification to help the patient and a compassionate attitude to do their job well. Maryland Addiction Recovery Center is an organization that has deeply understood the concept of recovery from addiction. It helps individuals address their issues and lead a life that is free from addiction and is also fulfilling. Sam Bierman, the Co-founder and Executive Director, and Zach Snitzer, the Co-Founder and Corporate Director of Marketing, are at the helm of MARC’s operations. The Origin

Sam Bierman Execu ve Director

Maryland Addiction Recovery Center is a long-term community reintegration extended care treatment model for individuals suffering from substance use disorder, addiction, and co-occurring disorders. It views addiction as a chronic illness and, as such, believes that the best recovery outcomes are supported by a long-term treatment continuum that includes clinical services, recovery support, monitoring and accountability, and engagement in a personal program of health, healing, and recovery. The three pillars MARC has been built upon consist of 1) treating addiction as a chronic illness through long-term treatment and care; 2) family engagement and involvement

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throughout the treatment experience; and 3) inter-agency collaboration between MARC and other service providers, which can include other addiction treatment or mental health treatment providers and recovery service providers, but also healthcare systems and care providers, community organizations, businesses, employers, and EAPs, and generally speaking anyone that is involved in the patient’s life and can help support them in recovery. The recovery center’s overall purpose is not only to help a patient find sobriety but rather healing and quality of life. “In order to overcome addiction, patients do not need to learn abstinence from substances, but rather how to identify, address, and overcome underlying causes and conditions of addiction, learn healthy coping mechanisms and necessary life skills development, and create a life of purpose, meaning, and direction,” the co-founders expressed. MARC is family-owned and operated. It opened in late 2013 as an intensive outpatient (IOP) treatment program, over time growing into the current service structure of a 50bed long-term comprehensive extended care program, with IOP programs to serve the local community. Caring Patients into Recovery

Zach Snitzer Co-Founder, Corporate Director of Marke ng Expertise that Redefines Compassionate Care

MARC offers a unique long-term community reintegration care model, where patients stay with the center often for an average of nine months to a year, slowly step down through a continuum of clinical services, learn to manage and/or overcome issues, develop life skills, and create purpose and direction. This is done through the support of a dynamic clinical and medical staff of psychiatrists, nurses, doctorate and master’s level therapists and counselors, and ongoing recovery support. The center does not adhere to one evidence-based practice in how it approaches its patients, but rather through a combination of many evidence-based clinical approaches and tailor’s a treatment program personally designed for the needs of each patient. MARC also offers a robust vocational program that supports patients whether they are returning to an established career or instead need the basic tools to achieve first-time employment. For patients in need of academic support, the center offers a College Success program to appropriately integrate or reintegrate a patient into the life of a student, whether they need a GED, to reengage in a community college or university, or are seeking further schooling such as a master’s degree.

Sam Bierman was born and raised in Long Island. He graduated from Indiana University with a bachelor’s degree in Business Management. After finding his own recovery from addiction after relocating to Florida, Sam began working in the addiction treatment field and went back to school to become a clinician. Overtime, he worked at Caron Renaissance in Florida, holding positions as a Counselor Assistant, Medical Office Coordinator, and Director of Operations for Caron Ocean Drive, a treatment program focusing on executive and affluent clientele. Sam moved to Maryland to co-found Maryland Addiction Recovery Center with Zach in order to create a communitybased long-term treatment program for those suffering from addiction and co-occurring disorders. Sam also is a 40 Under 40 honoree of the Baltimore Business Journal in 2019 and serves on the board of nonprofit organizations Shalom Tikvah, a mental health organization for Baltimore’s Jewish population, and The Phoenix Foundation, an organization that operates Maryland’s first recovery high school.

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been a terrible impact upon healthcare from COVID-19. The isolation, disconnection, financial insecurity, and fear brought on by COVID-19 have created an epidemic of addiction and mental health within the pandemic. Rates of mental health crises, substance misuse, rising sales of alcohol, overdoses (both fatal and non-fatal), and thoughts of suicide have overwhelmed the healthcare system.” He further adds, “Over the last 12 months, the rates of treatment of liver disease due to alcohol has increased rapidly. Over 93,000 Americans lost their lives to fatal overdoses. Hospital Emergency Rooms and Emergency Departments, often ill-equipped to deal with patients who have substance use disorder or mental health conditions, are being overrun with patients in need.”

Zach Snitzer was born and raised in Owings Mills, Maryland. A graduate of the University of Maryland, College Park, with a Bachelor of Arts degree in communications and marketing, Zach found his way into healthcare after overcoming his own decade-long journey of addiction. With a background in marketing, public relations, communications, and business development, Zach previously worked at a public relations firm, an events and marketing company focusing on regional amateur sports, and a media company producing marketing and educational content. Being from Maryland, he recognized the value of long-term treatment and how it best treatment models. Friends with Sam in the Florida recovery community, he identified the Maryland-DC-Virginia area (where he grew up) as a perfect fit for this treatment model. Moving up to Maryland, Zach spent two years in the planning stages for MARC before Sam joined in. At which point, Zach and Sam opened MARC in late 2013. Zach also sits on the board of the National Conference for Addiction Disorders (NCAD), the local non-profit treatment center Valley-Bridge House, and the DMV-PLA, a professional liaison’s association for individuals working in behavioral health in the Maryland-DC-Virginia area. Winning-over Adversities Sharing his opinion on the impact of the current pandemic on the global healthcare sector, Sam shared, “There has

Talking about the challenges that MARC faced during the initial phase of the pandemic, Zach expressed, “The greatest challenge for MARC in the initial phase of the pandemic was with the unknown. As information and CDC recommendations were changing by what seemed like minute-by-minute, it was difficult to pivot in changing protocols. The number one priority was keeping patients and staff safe while still being able to deliver high-quality treatment services.” Additionally, he said, “Another challenge was the sourcing of PPE. What we found was collaborative efforts between providers and organizations were vital. We were having weekly and sometimes daily calls with the leadership of other treatment centers, health systems, and government health departments.” “Working together to figure out how to best source PPE, get tests and results, be flexible with programming, integrate virtual services, and create health and safety protocols that could sustain through uncertain times,” Zach concluded. Opinions that Matter Elaborating on his opinion about the future of the rehabilitation services niche, post the pandemic, Sam added, “Virtual services are certainly going to be a big part of behavioral healthcare moving forward. The ability to have people access services that they would normally be unable to access based on location and convenience. The important part to understand is how we as a field effectively integrate virtual health platforms and other technology with the vital piece of in-person services.” “There is an important connection that occurs in-person

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when treating someone with addiction or mental health issues, so we cannot lose that vital person-to-person connection, but we also need to work towards allowing greater access to services because there is a great need being unmet and individuals unable to get life-saving and life-enriching services.” He further said, “Additionally, outcome-driven treatment is going to start guiding the field. For years it has been difficult to obtain accurate data on success rates or patient outcomes. As addiction treatment is such a niche within healthcare, there is often not enough bandwidth in organizations to acquire this important data and then use it to create better, more effective treatment or to tailor treatment to the individual. This is changing, and hopefully, in the future, the addiction treatment field will be more aligned with the rest of healthcare in using data-driven treatment approaches.” Words of Wisdom Advising budding entrepreneurs and enthusiasts aspiring to venture into the rehabilitation services sector, Zach said, “First, this is not a field to enter in lightly. It would be essential to get an education and important experience working at a good, ethical addiction treatment provider. Learn the field. Learn the good and the bad, and then understand that you need to be driven by a set of principles that put patient care first, above all else.” “Second, find a mentor, or a group of mentors, within the field outside of your own organization or company. Someone or a group of people who also demonstrate the principles you aspire to follow and lean on that guidance. Finally, make sure that you are filling a need. There is a host of different treatment providers and services opening, but rarely does it seem like it is being done to fill a need and help a group of people incapable of finding those services.”

based practices to each individual patient’s needs is not something that is easily scalable.” “For example, you can’t simply find a location, hire some clinicians and administrative staff, and open a program. Well, you can, but what type of quality program will that look like? Addiction treatment programs need to operate from a specific clinical philosophy, and then through different therapeutic approaches, evidence-based practices, and patient-centered care, deliver services that will be able to help each patient that they serve as best as they can. So, for us at MARC, we’ve seen significant growth over the last several years by using those guiding principles.” Explaining further, he said, “We grew from a small intensive outpatient with six employees to a 50-bed extended care model with over 50 employees. We’ve scaled through a partnership with Caron Treatment Centers in Pennsylvania with the combined ownership of Encore Outpatient Services in Arlington, Virginia, which is an outpatient PHP and IOP program. So rather than simply looking to open more programs, our growth is strategic.” “We plan on improving our internal clinical, medical, and psychiatric services and expand on our specific programs like our Vocational Program or our College Success program (which is another partnership with Caron.) In terms of growth, we actively look in other areas where we might fill a need, and partnerships with like-minded, quality, and ethical organizations where we might be able to open or expand additional access to care,” Sam concluded.

“One of the greatest principles we strive towards is that any decision we make, whether it is expanding within our clinical program, adding services, or overall growth, is driven by the question ‘Are we filling a need?’” he added. Taking the Caravan Further Sharing his vision on scaling the center’s operations in 2021, Sam added, “Scalability in behavioral healthcare and addiction treatment is tricky. What people don’t quite understand is that the direct patient care and those clinicians and practitioner’s ability to appropriately adapt evidence-

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The

FA ILIAL

IMPORTANCE of INVOLVEMENT in Addiction

REHABILITATION

AA

s with any health problem, a family plays an important role in the rehabilitation of an individual addicted to substance abuse. The importance of familial involvement in addiction recovery cannot just be overstated. The love and support from family members in addiction treatment can significantly improve the chances of an addicted person getting successfully treated and can also prevent relapses. It is an obvious fact that the ill health of any member of the family affects every other family member, and the same is true when someone suffers from substance addiction. In such cases, it is important that the family deals with the problem in the right manner that will support the recovery of the person. The following extract explores how familial involvement facilitates addiction recovery –

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All For One

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1. Improve and strengthen family bonds – One of the worst side effects of addiction is isolation. An individual battling with addiction often pushes family and friends away in favor of using alcohol and drugs. They miss important family events and become distant from everyone in the family unit. This leads to weakened family bonds. The way to improve this situation is by being involved in your loved one’s recovery from the substance abuse disorder. Participating in family therapy helps in facing and discussing important family issues. Joining family therapy can also help improve communication within the family unit, improve family relationships and dynamics, address dysfunctional interactions, and improve the family’s problem-solving skills. 2. Control enabling behaviors – Addiction often causes the adoption of enabling or toxic behaviors within the family. These behaviors can be intentional or unintentional or just coping mechanisms for the family members. But this phenomenon only worsens the addicted person’s situation. Turning a blind eye to this problem enables the selfdestructive behavioral patterns of your loved one. To help stop enabling your loved one, you can take the assistance of a family therapist. A family therapist will help you identify these enabling patterns of behavior and also provide you tips on how to support your family member instead. 3. Understanding triggers – Almost everyone battling with addiction have some kind of triggers that pushes them to substance abuse. You might not realize these triggers, but certain places, people, thoughts, feelings, emotions, and circumstances trigger your loved one’s addiction. Getting involved in family therapy and participating in peer support meetings will help you understand these triggers. Having a precise understanding of your loved one’s triggers will help them recover and avoid any chances of relapse. 4. Providing unconditional love and support – Getting detoxicated from addictive substances, attending counseling and treatment sessions can be a lonely experience for a person. The involvement of the family in this process will make the concerned person feel

loved and cherished, and this will ensure their speedy recovery. Furthermore, attending group counseling sessions will help you see the progress that the other addicts have made and help you keep a positive mindset about the recovery of your loved one. The period of recovery from substance addiction is the most crucial time when your loved one will need your unconditional love, support, and care. Being there for them in this pivotal time will help them recover faster and avoid relapses in the future. 5. Learning how to effectively establish healthy boundaries – Getting involved in the recovery process of your loved one will help you understand how to effectively establish healthy boundaries at home that will facilitate their rehabilitation. The strongest period of relapse is within the first 90 days of treatment, so all the family members have to stay aware of any signs of relapse that they might notice in the person and effectively put boundaries in place to avoid them. Conversing with recovery experts, attending group counseling sessions, and understanding your loved one’s triggers will help you establish healthy, effective boundaries. Some common examples of boundaries include – • No alcohol or drugs at home. • No more connection with party friends. • No financial assistance will encourage your loved one to find a job and manage their own money. Conclusion The one thing that everyone needs to understand about addiction recovery is that it’s not a one-size-fits-all process. Everyone’s triggers, enabling behaviors, and circumstances are different, and so are their pace and process of rehabilitation. The family involved in addiction recovery needs to remain patient while their loved one battles this tough battle. Unconditional love, support, care, and a family’s involvement in the addiction recovery process will help the person come out of addiction successfully and also make healthy changes in lifestyle that will keep them steady on the path of recovery.

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- Trishika Rokade



10 Most Promising Rehabilita on Centers to Watch in 2021

Where Healing Meets Expert Care and Comfort

I

n today’s fast-paced world, where everything has become so all-consuming and complex, most people struggle with mental and emotional turmoil. Addictions are becoming more common than before as people turn to substances as a way out of all their problems.

Origin of Holistic Healing THE BALANCE Luxury Rehab is a modern residential treatment centre and a mental institution. Unlike traditional rehab centres, it was created to be a safe haven where its clients can find recovery, peace, rest, and happiness.

This scenario was amplified by the COVID-19 pandemic that struck the whole world and locked people inside their homes. People who were already battling with mental illnesses and substance addiction became more vulnerable to further indulgence.

The rehab centre focuses on one patient at a time, and THE BALANCE in Mallorca offers round-the-clock attention from a team of private staff, including doctors, a personal confidante, butler, cook, and chauffeur.

Sometimes recovery from addiction and other mental illnesses is a battle that cannot be fought alone and in your existing habitat. That’s where rehabilitation centres play a crucial role. They allow an individual who’s battling addiction or mental illnesses to recover in seclusion and peace.

Clients at THE BALANCE Luxury Rehab carry very high expectations and usually come from an environment where they are under a lot of public pressure. The centre offers them a protected, quiet, and luxurious space to focus on themselves and their recovery. This is what sets the organisation apart from other treatment centres.

THE BALANCE Luxury Rehab is a place where people can find this seclusion and peace away from their habitat to heal holistically.

THE BALANCE combines the luxury and comfort of a private villa with the world-class medical therapy of a Swiss rehab clinic. Clients can expect sensitive, discreet, private treatment for a range of issues, including gambling, sex, alcohol and drug addictions, burnout, depression, eating disorders, and other mental health problems.

In the following interview, Abdullah Boulard, the CEO and Dr med. Sarah Boss, the Clinical Director, tell us how THE BALANCE Luxury Rehab has been enabling clients to recover from addiction through their services and helping them lead a life free of addiction.

The organisation specialises in two groups: people for whom accommodation in a rehabilitation clinic or

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About the Leaders Abdullah Boulad - Abdullah acts as the company’s Managing Director and is responsible for the organization’s overall management. He is a profound health professional and holds two master’s degrees, one in General Management and one in Business Engineering from the University of St. Gallen, as well as several degrees in integrative health & medicine, nutrition & food, Psychology, Cognitive Behavioural Therapy (CBT), Mindfulness (MBSR), Life Coaching, and Addiction Treatment. He has gained vast know-how in the medical services industry through his involvement in several medical service providers. Dr med. Sarah Boss - Sarah is originally from Austria and had medical and psychotherapy training (15 years) in Vienna. She worked as a psychiatrist and psychotherapist in the most important treatment centres before becoming a renowned addiction specialist in Europe’s biggest addiction treatment centre. In Zürich, Switzerland, she was Deputy Medical Director of one of the most exclusive private treatment centres globally, focused on treating psychological and dependency disorders and biomolecular restoration. Afterward, she set up a Dutch Treatment Centre to treat eating disorders in Altea as Clinical Director. Apart from the Cognitive, Schema, and Emotion-Focused Therapy, she, for example, also uses Mindfulness techniques or EMDR. She is trained and certified in modern neuromodulation techniques, Neurofeedback, rTMS (Transcranial Magnetic Stimulation), and Actigraphy. Because of the importance of the complex interactions between the brain and the body (including gut-brain interactions), she has also had extensive training in Switzerland to become a therapist for modern Orthomolecular Medicine. This includes Mitochondrial Medicine, Nutrition- and Anti-Aging-Medicine. Being specialised in these separately treated areas (psyche and functional medicine) is the most promising approach to act preventive and cure with lasting effect. This profound view of the person was the main idea for the treatments she is offering now.

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psychotherapeutic facility is not exclusive enough and celebrities who don’t want their treatment to become the subject of scandalous news reports. This is often important for the children of rich or famous families too.

THE BALANCE combines the luxury and comfort of a private villa with the world-class medical therapy of a Swiss rehab clinic.

Discreet Healing THE BALANCE is a highly specialized therapy facility for people who are looking for sustainable treatments for their personal problems. As a holistic treatment centre, it focuses on integrative, person-centred, tailored treatment programmes that combine alternative and traditional approaches to achieve the best results. Each programme is as unique as the client. The treatment begins with a comprehensive assessment and diagnosis of the issues, consisting of a full-body medical exam using scientific laboratory tests, psychiatric assessment, orthomolecular investigation, and nutritional history. In cases where the body suffers from severe imbalances caused by an unhealthy lifestyle or substance abuse, a unique Swiss innovation known as “Biomedical Restoration” is applied. In total, the treatment programme lasts at least one month and can be delivered in English, Spanish, and German. Once the programme is completed, clients continue to be supported as they return to their normal lives to prevent relapses. Mallorca is the perfect location for THE BALANCE as it is easily accessible from Europe, the Middle East, and the US. It has a wonderful Mediterranean climate which allows it to offer relaxed outdoor and sports activities all year round that are essential to living a life of balance. Some of THE BALANCE Luxury Rehab’s features include • It treats only one client at a time • In a private luxury facility • With 100% discretion • 100% tailored program • Biochemical restoration • 360° holistic medicine • 24/7 live-in counsellor, and • A personal nutritional chef Overcoming the Obstacles While conversing with Abdullah, we asked him about his opinion on the global healthcare sector, to which he replied,

“The pandemic has been an accelerator of many mental problems. We can see an increase in patients where the pandemic has influenced their situation significantly. A lot comes from loneliness.” “The healthcare sector will think differently in the future. Supply chains need to be reviewed, and they will have higher importance. Independence will most probably increase on a regional level,” concluded Abdullah. We further asked him about the challenges that the organisation faced during the initial phase of the pandemic, to which he replied, “Our major challenge was mainly through the lock-downs and travel restrictions of our patients. Clients couldn’t travel to get the needed help or only with a lot of effort and administration to be done.” Advice for the Youth • •

Individuality before services for the mass Business insights and connections are needed to be successful

Road Ahead We asked Abdullah about his vision on scaling the company, to which he replied, “We have just opened a new facility in Mallorca/Spain and will continue to establish that.” Upon asking further about the change in the niche of the rehabilitation services in the future he said, “Those who can afford will seek private and bespoke treatment programs. On the other hand, online services will increase too.” concluded Abdullah.

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10 Most Promising Rehabilita on Centers to Watch in 2021

Non-Invasive Technology Enables Early Diagnosis, Intervention, and Monitoring for Patients

with Liver Disease

- Dominique Legros, CEO, Echosens, and Jon Gingrich, CEO, Echosens North America, CPR

iver disease has become a growing epidemic around the world, raising alarms among providers. According to one study, the annual direct medical costs associated with non-alcoholic fatty liver disease (NAFLD) were estimated to be $103 billion in the United States and €89 billion in Europe.

L

A growing number of healthcare providers recognize the positive impact of chronic care disease management (CCDM) programs that integrate non-invasive tests (NITs) in the diagnosis and for optimizing ongoing management of patients with chronic liver disease in a way that can effectively halt its progression.

Liver disease accounts for approximately 2 million deaths per year worldwide, 1 million from complications due to cirrhosis and 1 million from viral hepatitis and hepatocellular carcinoma (HCC). Cirrhosis and liver cancer combined account for 3.5% of all deaths worldwide.

Critical Risk Factors

Tied to this epidemic, approximately 2 billion adults are overweight or obese, with a body mass index (BMI) greater than or equal to 30, and over 400 million have diabetes—both of which are risk factors for NAFLD and hepatocellular carcinoma (HCC). From 1990 to 2017, the number of prevalent cases more than doubled for compensated cirrhosis due to the more severe form of NAFLD called non-alcoholic steatohepatitis (NASH), and more than tripled for decompensated cirrhosis due to NASH. NASH is a challenging, high-volume, and chronic condition that lacks a standardized approach to care and has imposed a substantial health burden on many countries. While liver disease statistics are staggering, they underscore an important opportunity to raise public awareness about the liver disease epidemic so that more people understand that most liver disease is preventable and, in many cases, reversible with the right lifestyle changes.

Obesity Obesity is not simply a matter of over-eating, but rather a complex disease that involves an excessive amount of body fat. It’s important to think of this disease as a complex medical issue that increases the risk of heart disease, diabetes, high blood pressure and certain cancers. Obesity can be devastating on vital organs, especially on the liver, causing insulin resistance that leads to buildup of blood sugar and increases the amount of free fatty acids circulating in the blood and inside the liver cells. Obesity increases the risk of NAFLD. The Unites States has the most obese adults (109,342,839), followed by China (97,256,700), while Indonesia has the fewest obese adults. Most of the world’s population live in countries where more people die from being overweight or obese than being underweight. If these trends continue, more children and adolescents will be obese than moderately or severely underweight by 2022.

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Jon Gingrich, CEO, Echosens North America, CPR

Dominique Legros, CEO, Echosens

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for identifying fibrotic NASH tend to be complicated, expensive, and potentially wasteful.

Type 2 Diabetes Type 2 diabetes is also an important risk factor for NAFLD and NASH. While Type 2 diabetes is tied to obesity, its relevance in NAFLD is two-fold. First, the presence of NAFLD increases the incidence of Type 2 diabetes and, second, diabetes aggravates NAFLD to more severe forms of steatohepatitis, cirrhosis, and HCC. In fact, the prevalence of NAFLD and NASH in patients with Type 2 diabetes is more than 60%. Approximately 463 million adults worldwide live with diabetes and by 2045 that number will rise to 700million. Fat in the liver can increase the risks of progression of prediabetes to overt disease. Once a patient has fatty liver disease, diabetes may become more difficult to control, making it critical to obtain an early diagnosis and introduce lifestyle changes to halt or reverse NAFLD. Holistic Approach Combined with NITs Because NAFLD and NASH are so tightly intertwined with obesity, diabetes and lifestyle, a holistic approach to patient engagement can help support behavioral changes that will lead to better outcomes across the co-morbid conditions affecting the individual patient. Recent studies show that noninvasive exams at the point of care can cost-effectively identify individuals at risk for liver disease Chronic Care Disease Management A CCDM program should be designed to target liver health to not only address the broader needs of individuals, but also prevent NASH. In recent years, the fibrosis stage of liver disease has been identified as the most important predictor of liver outcomes, making it critical to identify patients with NAFLD and NASH. A follow-up visit ensures that the patient is following the weight loss program, consulting with a dietician or nutritionist and adhering to the CCDM program. It’s also helpful to share the patient’s liver exam score with them to illustrate the change in liver fat and potential need for adjusting treatment. This is where noninvasive tests play a key role. The Value of Noninvasive Liver Exams

A recent expert review suggests a streamlined approach that is cost-effective. Researchers identified vibration controlled transient elastography (VCTE) as a useful direct biomarker of liver stiffness and fat in point of care. A CCDM program helps educate plan members about maintaining liver health, mitigates the high costs of prescriptions and aids preventive measures. Furthermore, a VCTE tool delivers value by quickly providing a quantitative assessment of liver stiffness and liver fat at the point of care, making the detection of liver disease and long-term care for individuals with NAFLD and NASH more effective. These non-invasive tools provide a simple, validated, and reliable exam in less than 10 minutes. It does this by early identification of patients with liver disease for proactive intervention and behavior change to slow disease progression. For those identified with liver fibrosis, this exam can also reduce the aggregate volume of some current diagnosis methods, such as liver biopsy. The most effective non-invasive VCTE exams are highly mobile, can be operated by a medical assistant and interpreted by the healthcare professional. They produce numeric measurements, rather than images, for simplified interpretation and consistency of measurement. This allows clinicians to monitor changes in liver tissue over time. What’s more, VCTE tools combine standardization, clinical performance, and accessibility for early patient identification either in a diabetology clinic, liver clinic or primary care setting. They are used for advanced liver disease patient management and portal hypertension risk stratification. The high prevalence rate of liver disease in overweight and obese adults calls for attention and dedicated action from liver specialists, health policy makers, the general public and primary care physicians alike to help reverse these twin epidemics and reduce costs associated with liver disease and obesity. Fortunately, the technology exists to help reverse this global trend.

A growing number of primary care physicians and specialists are seeking cost-effective ways to detect and monitor liver disease, being mindful that current approaches

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T

he evolution of the human species is quite astonishing. There were the days when humans used to make tools from stones. Time flew, and now humans use tools to cut those very stones. Humanity has advanced to the whole next level in the journey from living in the caves to building a space station. We are the focal point of progress, aren’t we?

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Mother nature has gifted the most precious quality to humans Intelligence. Since the day we came into existence, we have been inventing new things. Artificial intelligence (AI) and machine learning (ML) are the top picks from this list. The ever-growing utilization of AI in various fields knows no bounds. This technology is playing a crucial role in the healthcare field too. AI replaced humans in a wide range of medical tasks. In specific procedures, such as diagnosing diseases, AI performs better than humans. But for many, AI is still unclear. This article will explore the importance of AI and ML in the healthcare system. What is Artificial Intelligence in Healthcare? Artificial Intelligence in healthcare includes machine learning algorithms for the analysis, comprehension, and presentation of complex medical data. The technology gathers all the input data and processes it to give the desired output. It automates the overall working structure, saving the time and efforts of humans. Different Aspects of AI in Healthcare • Machine Learning: Many people think that AI and ML are different terms, while some people consider them synonymous terms. Both are not true. Do you remember the Venn diagram - circle in the circle? That’s the correlation between both these terms. Machine learning is the branch of AI. ML is the study of computer algorithms that automatically use data and improve results. • Data Mining: Data mining incorporates data and analytics for the best practices in the medical sector. In other words, data mining

is a subfield of computer science that extracts patterns from large data sets. Data mining applications in healthcare are limited because it is a new trend in the medical world. Deep Learning: People always tend to confuse in-between machine learning and deep learning. Deep learning is actually a part of machine learning. Revise the Venn diagram again (circle in the circle). Deep learning analyzes the data at greater speeds without compromising the accuracy. Artificial Neural Networks: Artificial Neural Networks (ANNs) are computing systems based on the animal brain-like structure. ANN is a network of simple processors or units called neurons. It adheres to the functions of the human brain to perform the work as a human does.

Advancement in Healthcare Sector with Adoption of AI and ML The evolution in computer science has assisted researchers in developing new technologies. It also assists Medicos in a better understanding of diagnosing and decision making. Healthcare is a field that is highly suitable for the implementation of AI and ML tools. Let’s go through some of the key applications of these tools. •

The COVID-19 pandemic underlined the importance of telehealth for society. Doctors can guide the patients remotely with virtual conversations on smartphones. It eliminates direct physical contact and is a costeffective practice. Diagnosing diseases like cancer, brain tumors is possible because of the implementation of machine

learning. The process has become speedy and more accurate, which helps to detect the seriousness of the disease. CT scan and ultrasonic sonography are commonly used technologies for a clear view of internal body structure. They form a series of images detecting the exact defects in the internal parts of the human body. Machine learning helps diagnose diabetes too. Early diagnosing diabetes can save many lives. ML can record the algorithmic data of patients for personalized treatment in the future. New data sets can help medical practitioners to lower the mortality rate. Robotic surgeries are more precise and can be carried out with minimal harm to the human body. LASER technology has already occupied almost all the aspects of the medical sector and proving to be the most essential technique in the field.

Into the Future Humans are the ever-learning creatures, aren’t they? We are living in the digital era where technology is inching towards new heights every day. However, there are certain limitations that restrict this progress. To break these barriers, technology can play a pivotal role. AI and ML automate complex tasks that are beyond human capabilities. The application of machine learning in all the medical sectors will gather the entire data. It will create a centralized global platform for doctors. In other words, artificial intelligence will be the base for ‘medical intelligence.’

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- Vinayak Ghorpade



10 Most Promising Rehabilitation Centers to Watch in 2021

Keep Away from the Doctor? COVID-19 and the Sea Change in Healthcare - By Stuart Long, CEO, InfoBionic

T

he COVID-19 pandemic represents one of the largest fundamental changes to America’s medical industry in the past one hundred years. As the highly infectious virus spread like wildfire, governmental organizations like the Centers for Disease Control and Prevention issued unprecedented social distancing recommendations to help curb case numbers and keep the public safe while lessening the burden on the nation’s healthcare system.

cardiac problems, including arrhythmias like Afib. Now, specifically built diagnostic RPM technology like InfoBionic’s MoMe® Kardia provide more timely, more accurate data, which can then be verified by cardiologists and used to help ensure a more accurate diagnosis of any cardiac conditions.

Telehealth and virtual care emerged as crucial augmentations to the healthcare matrix. Before COVID-19, telehealth wasn’t widely used as an effective patient care option. But technological advances—coupled with the public’s perception of the virus’s contagiousness—massively accelerated the use of remote patient monitoring (RPM) as a standard part of most patient care.

Ÿ The ability to collect more than one type of data using a single device Ÿ Easier access to patient data Ÿ Improvement in the management of many chronic conditions Ÿ Lower cost Ÿ Increased practice efficiency

Before the pandemic, an estimated nine out of 10 healthcare providers were already considering remote patient monitoring technologies as a supplement to traditional healthcare services.(1) By April 2020, the use of telehealth technologies for outpatient care and office visits had increased 78-fold. Now, it’s estimated that up to $250 billion in US healthcare spending could be shifted to virtual or virtually-enabled care.(2) Advanced in Medical Technology Driving Virtual Care Before COVID-19, RPM technologies were only accessible through a healthcare provider. The field of cardiology was one of the first to adopt the use of RPM tech, specifically with the introduction of connected cardiac implants.(3) Over the years, technological advances allowed major global corporations to develop products like smart watches and fitness trackers, which could provide information about select aspects of health, such as heart rate, in real-time. In the beginning of 2020, it was estimated that one-in-five Americans used a smart watch or fitness tracker.(4) And while these products do provide vital information about some aspects of health, they aren’t a substitute for medicalgrade RPM devices specifically designed to aid in the diagnosis and monitoring of many medical conditions. In cardiology, ECG is commonly used as a diagnostic tool, providing telemetry data that is analyzed by trained clinicians and can be useful for detecting a number of

Beyond diagnostic capabilities, RPM technologies offer numerous benefits to providers, including:

Healthcare consumers also benefit from RPM tech. Many realize the advantages to using such technologies, including: Ÿ Ÿ Ÿ Ÿ Ÿ

Continuous monitoring of various health problems Improved clinical outcomes Instant transfer of information to clinicians Lower healthcare costs Reduced risk of complications and hospitalization

And there are financial benefits too. Some studies estimate that using RPM saves as much as $1,500 per patient visit with a provider.(5) It’s also generally much cheaper to use telehealth and RPM rather than seeing a doctor in-person; the median national cost for telehealth virtual visits is about $50, while in-office visits typically range between $85 and $740 depending on the level of care provided.(6) Virtual Care and “Hospitals Without Walls” The Hospital Without Walls initiative was designed by the Centers for Medicare & Medicaid Services to empower hospitals and other healthcare entities to provide services beyond the brick-and-mortar walls of existing facilities. Remote patient monitoring tech is essential for this initiative’s success. Already, healthcare providers see between 50 and 175 times the number of patients using telehealth platforms.(7) The Initiative has already taken root in 29 states and is expected to continue to expand across the nation.

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About the author Stuart Long was appointed CEO of InfoBionic in March 2017. With more than 20 years of experience in the medical device market, Mr. Long brings a great deal of expertise in achieving rapid commercial growth. Prior to joining InfoBionic, he was CEO at Monarch Medical Systems, LLC, a Charlottebased artificial intelligence clinical decision support software provider for insulin dosing calculations, where he oversaw the organizational restructuring of the company. 37|August 2021|www.insightscare.com


Before COVID-19, RPM tech was generally only used in rural or remote locations, where healthcare providers were in short supply. At first, patients needed to travel to a specific medical facility or office to receive telehealth services—now, RPM allows for the provision of certain healthcare services within the patient’s own home. And the government is catching up to this new model of care by reducing or waiving Medicare costs for telehealth visits instead of requiring the collection of deductibles or coinsurance payments. Many believe that healthcare will evolve into a new hybrid model of care, where RPMs supplement physician consultations and traditional physical exams with virtual, noninvasive continuous monitoring. Beyond protecting individuals from infectious diseases like COVID-19, it’s thought that this new healthcare model will help consumers accept more responsibility for their own health and give them more autonomy and choice regarding important healthcare decisions. According to some estimates, remote patient monitoring is expected to become as prevalent as in-patient monitoring within the next five years.(8) As such, the international telehealth market is estimated to hit $559.52 billion by 2027.(9) The Future of Diagnostic RPM Beyond cardiology, it’s thought that RPM may help in the management of other chronic conditions, such as obesity and diabetes. However, there are still significant challenges the healthcare system must overcome in order for RPM to succeed in the long run. There are still important variations in legal and regulatory guidelines, rules, and regulations. And due to a lack of multistate telehealth licensures, physicians may not be able to provide medical services spanning a wider range of geographic locations. The successful adoption of RPM also depends on Internet bandwidth and security. These two factors may affect data transmission, and some patients may turn away from remote patient monitoring, citing privacy and security concerns. And we can’t overlook one of the most important facts about RPM—while these technologies are extremely useful, at this point, they cannot entirely replace face-to-face contact and examination by healthcare providers. Remote patient monitoring devices don’t provide enough information for physicians to comfortably complete comprehensive physical examinations. There is no one RPM device that collects detailed information beyond measuring blood pressure, temperature,

oxygen levels, heart rate, heart rhythm, and blood glucose levels. As such, in-office visits will, to some extent, remain necessary for the complete evaluation of an individual’s health. With the widespread adoption of these technologies, healthcare providers should be able to make more accurate and timely diagnoses to help improve patient outcomes. COVID-19 was the catalyst that began the shift toward virtually-based healthcare, and increased sales of consumer-based products, such as smartwatches, prove that the public is ready for a change from traditional healthcare service delivery. With the continuous improvement of these technologies, both patients and providers can expect increased adoption of these devices into many, if not all, aspects of healthcare. Bibliography 1. Tashnek, Daniel. 16 Remote Patient Monitoring Statistics Every Practice Should Know, 11 Aug. 2020, blog.prevounce.com/16-remotepatient-monitoring-statistics-every-practice-should-know. 2. Bestsennyy, Oleg, et al. “Telehealth: A Quarter-Trillion-Dollar PostCOVID-19 Reality?” McKinsey & Company, McKinsey & Company, 9 July 2021, mckinsey.com/industries/healthcare-systems-andservices/our-insights/telehealth-a-quarter-trillion-dollar-post-covid-19reality. 3. Tashnek, Daniel. “How Remote Patient Monitoring Is Changing the Practice of Cardiology.” Practical Cardiology, practicalcardiology.com/view/how-remote-patient-monitoring-ischanging-the-practice-of-cardiology. 4. Vogels, Emily A. “About One-in-Five Americans Use a Smart Watch or Fitness Tracker.” Pew Research Center, Pew Research Center, 14 Aug. 2020, pewresearch.org/fact-tank/2020/01/09/about-one-in-fiveamericans-use-a-smart-watch-or-fitness-tracker. 5. “New Study Shows Telehealth Saves $1,500 Per Visit.” OrthoLive, 18 Sept. 2020, ortholive.com/blog/new-study-shows-telehealth-saves1500-per-visit/. 6. Lankford, Kimberly. “How Telemedicine Can Save You Money | Family Finance | US News.” US News & World Report, US News & World Report, 6 Apr. 2020, money.usnews.com/money/personalfinance/family-finance/articles/how-telemedicine-can-save-you-money. 7. McKinsey COVID-19 Consumer Survey, various dates in 2020 8. May, Amantha. “Remote Patient Monitoring to Be Mainstream in 5 Years.” Health Tech Insider, 12 Mar. 2021, healthtechinsider.com/2021/03/12/remote-patient-monitoring-to-bemainstream-in-5-years/. 9. Fortune Business Insights. “Telehealth Market Size 2021: Is Projected to Reach USD 559.52 Billion by 2027 with a CAGR of 25.2%.” GlobeNewswire News Room, Fortune Business Insights, 18 May 2021, globenewswire.com/newsrelease/2021/05/18/2231503/0/en/Telehealth-Market-Size-2021-IsProjected-to-Reach-USD-559-52-Billion-by-2027-with-a-CAGR-of25-2.html.

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