10 Most Trusted Healthcare Consulting Companies 2022 by insightscare

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OUR COMMITMENT TO UNMATCHED CLIENT SERVICE® IS WHAT MAKES BKD STAND OUT.

MOST TRUSTED

HEALTHCARE CONSULTING COMPANIES

2022

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Danielle Solomon Healthcare National Industry Partner

2022 VOL. 02 ISSUE 01

A Name Synonymous to Excellence

A Bridge to Patient-centric Care

ave you ever wondered, how we remember a particular incidence, era, culture, or an entire generation? We often remember them through their ability to define time, trends, and documentation of progress and experimentations. Likewise, trends in the healthcare niche have considerably changed with the rapid development of new technologies. Consumers have become techno-savvy and clinical units are looking for convenience alongside the quality of care. However, there still exists communication and operational issues that further impact the healthcare managerial setting. Hence, it is very crucial to raise the question of who are these individuals that cater to bridging the gap between the health care professionals and the administrative practices. That's where consultants capture the spotlight. Without any doubt, the healthcare consultancy has played a significant role in deciding on a suitable and appropriate plan that will be in line with the hospitals as well as the patients. Because of their ability to communicate effectively with patients, the consultants have played a prominent role in making patients feel valued. Revolving and focusing on this patient-centric approach and individualized care, such a milieu creates a sense of trust between them and the clinical setting.

In this edition, '10 Most Trusted Healthcare Consulting Companies 2022,' Insights Care tries to emphasize the impeccable potential of Consultant Companies in the Healthcare niche. It is no big secret that the healthcare industry is wide and complex. Hence, this edition has tried to cover crucial names in healthcare consultancy that have emerged as top players catering to this industry. Let us unveil several inspirational stories and interviews of exemplary companies in this special edition and help spread the word about their invaluable contribution to the healthcare niche. Also, while scanning through this edition don't forget to go through the articles written by our inhouse editorial team and experts. Have a happy and insightful reading!

Anish Miller

Editor’s Note

Candesic

Alliance of Business and Health Care Expert Consultants

Emerton A Global High-standard Strategy Consulting Firm

MDI Consultants

A Leading Healthcare Consulting Services Provider

Nextzon Delivering Professional Consultancy Services to Aid the Healthcare Space

Rebbeck

Reshaping Healthcare with Meaningful Outcomes

CXO Improving Your Wellness Quotient Through Yoga

C O N T E N T S

Cover Story

BKD CPAs & Advisors

A Name Synonymous to Excellence

Articles 24

Personalized Care

Technical Revolution

5 Examples of Personalization in Healthcare

Modern Technologies that are Reshaping the Healthcare Industry

Editor-in-Chief Senior Editor

Pooja M. Bansal Anish Miller

Managing Editor

Abhishaj Sajeev

Assisting Editors

Trishika, Vinayak

Visualiser Art & Design Head Co-designer Art & Picture Editor Business Development Manager Marketing Manager

David King Rohil Shinganapurkar Paul Belin Mrunalinee Deshmukh Amy Jones John Smith Sarah Wilson, John Smith, Alex Vincent

Business Development Executives Sales Executives

Kelli, Bill, Anna

Technical Head Assistant Technical Head Technical Consultants

Jacob Smile Pratiksha Patil David, Robert

Digital Marketing Manager Assistant Digital Marketing Manager SME-SMO Executives Research Analyst Circulation Manager

Alina Sege Renuka Kulkarni Atul, Gemson Eric Smith Tanaji

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Company Name

Featuring

Description

532 Yoga

Suzanne Leitner-Wise, Founder

532Yoga is the perfect environment for your practice of Yoga; a beautiful award-winning space where we have combined a zen-like eastern minimalism with a reverential, inclusive homage to teachers past and present.

BKD CPAs & Advisors

Danielle Solomon, Healthcare National Industry Partner

BKD is a national CPA and advisory ﬁrm that can help you reach your goals.

Candesic

Dr Michelle Tempest, Managing Partner

Candesic has led industry thinking and brought unrivalled expertise to client issues. Its healthcare practice is the leading provider of commercial due diligence for private equity transactions.

Emerton

Harold Smith-Franzen, Partner, and Healthcare Practice Lead

Emerton is a global high-standard strategy consulting ﬁrm. Its team is mobilized to bring speed to a few clients in each of the sectors we cover, both in their strategic decisionmaking and in the delivery of their plans.

Genex Partners

Masao Maru, Manager

Genex Partners is a member of Cordence Worldwide, the global network of truly connected consultancy ﬁrms with the ability to think and deliver together.

L.E.K. Consulting

Stuart Jackson, Global MD

L.E.K. Consulting is a global strategy consulting ﬁrm. We help clients achieve high impact results with our deep industry expertise and rigorous analysis.

MDI Consultants

Alan Schwartz, Founder and Executive Vice President

MDI Consultants, Inc. is a leader in providing consulting services to the healthcare industry worldwide.

Nextzon Business Services Limited

Sir Macauley Atasie (KSC), Managing Director and CEO

Nextzon is an emerging market management consulting and enterprise development company, inspired by a collective mission of building and transforming business enterprises for phenomenal success in the market they operate in.

Rebbeck

Jay Rebbeck, Managing Director

Rebbeck is an international consultancy focused on reforming health systems and public services through innovative commissioning practice.

ZS Assosiates

Andy Zoltners, Founder

ZS is a global professional services ﬁrm that leverages deep industry expertise, leading-edge analytics, technology and strategy to create solutions for clients that work in the real world.

C O V E R S T O R Y

A Name Synonymous to Excellence

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Passion, Respect, Integrity, Discipline, and Excellence.

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Danielle Solomon Healthcare National Industry Partner

10 Most Trusted Healthcare Consulting Companies 2022

here could be a plethora factors that make a company achieve zeniths of success. However, the one aspect that most certainly drives a company to those zeniths is the ambition and strife for excellence. This excellence could encompass—but not limited to—delivering unparalleled service to customers, innovating products that add value to the users, or prioritizing on saving the environment. With excellence being at the crux of their mission, the companies featured in this edition titled, 10 Most Trusted Healthcare Consulting Companies 2022, exhibit true potential in sparking a paradigm shift in the ways that healthcare consulting impacts associated organizations. One prominent name among such companies is BKD CPAs & Advisors, a top-tier CPA and advisory ﬁrm dedicated to helping people and businesses realize their goals.

With 40 offices across the U.S., BKD ranks as one of Modern Healthcare's Largest Management Consulting Firms, a Glassdoor's Employees Choice Award for Best Places to Work and has appeared on INSIDE Public Accounting's (IPA) Best of the Best Firms list for 10 consecutive years, earning the IPA Pyramid Award. BKD's healthcare expertise significantly exceeds standard accounting services to include performance improvement, CARES Act and regulatory reimbursement consulting, and more. The firm works with approximately 4,000 healthcare providers nationwide, comprising of hospitals, health systems, long-term care organizations, community health centers, life science organizations, IDD and behavioral health, and physician groups. According to the number of healthcare advisors data from the 2020 Modern Healthcare Largest Management

Consulting Firms Survey, BKD has one of the largest, specialized Health Care Performance Advisory Services (HCPAS), audit, and tax practices comprising more than 510 trusted advisors. Thus, the firm's advisors understand the complexities that board members, CEOs and CFOs endure, helping providers make strategic financial, clinical, operational, and performance decisions. BKD has always proved its expertise at managing change, and one reason is its strong values. The firm's five PRIDE values (Passion, Respect, Integrity, Discipline, and Excellence) enable it to fulfill its mission. "These are the values we look for in the people we hire, our partners, and how we serve our clients. These are the values that have stood the test of time for nearly 100 years and will stand for the next 100," says Danielle Solomon, the Healthcare National Industry Partner at BKD. "Hands down, our commitment to Unmatched Client Service® is what

makes BKD stand out. We aim to deliver Unmatched Client Service every time. Our commitment to client service is rooted in our PRIDE values, which guide the actions of our partners and professionals as they deliver solutions for success to our clients' business and financial needs," adds Danielle. All BKD employees strive ceaselessly to live the PRIDE values, and it is this deep-rooted culture that sets BKD apart. "PRIDE is more than words on paper—it lives vibrantly both inside and outside our firm. For example, at BKD we begin internal meetings discussing our PRIDE values and our annual performance appraisals measure how we are living our PRIDE values. Lastly, we recognize and celebrate annually the PRIDE award, which is the highest honor a BKD partner and professional can receive at BKD," says the BKD team. Redefining Benchmarks BKD's healthcare consulting practice encompasses one of the industry's largest and longest-tenured teams of regulatory compliance and reimbursement services and performance improvement services advisors.

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BKD's healthcare consul ng prac ce comprises one of the industry's largest and longesttenured teams of regulatory compliance and reimbursement services and performance improvement services advisors.

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The firm's regulatory consulting team traces its roots back to the inception of the Medicare and Medicaid programs. For more than 55 years, BKD's consultants have been assisting healthcare providers nationwide with regulatory filings and identifying unique reimbursement opportunities. BKD consistently focuses on creating solutions to help clients receive the reimbursement for which they are entitled. The firm is excited to be currently working on a joint venture in the development of a specialized technology solution for preparing,

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We work in an environment where things can change quickly, and we need to be prepared to act rapidly while maintaining quality and produc vity.

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tools for data analytics to help healthcare providers with areas such as denials, risk-based contracts, and documentation.

documenting, analyzing, and submitting annual statements of reimbursable cost. The ﬁrm's dedicated regulatory and reimbursement practice comprises numerous professionals with deep expertise in a myriad of the areas that impact providers, such as Medicare cost report preparation, Medicare and Medicaid Disproportionate Share Hospital (DSH) funding, uncompensated care calculations, Medicare bad debt reimbursement, Transfer Diagnosis-Related Groups (DRG) identiﬁcation, Upper Payment Limit (UPL) Supplemental Programs,

Indirect Medical Education (IME) funding, and the Medicare Wage Index. Many of these professionals spend the majority of their time on regulatory and reimbursement issues – this is their passion. BKD's HCPAS practice is made up of former hospital executives, clinicians, data scientists, and CPAs; and thus, it has an intimate understanding of the revenue-generating and cost-saving challenges the healthcare industry faces so it can outline areas and actions that can lead to cost control and revenue enhancement. The ﬁrm's trusted advisors employ proprietary

Expertise Personified Danielle Solomon was drawn to the healthcare industry immediately out of college. She graduated with an accounting degree from the University of Illinois, passed the CPA exam and accepted a job at a Big 4 accounting firm, yet she wondered how her efforts could contribute to society. She was drawn to healthcare and helping nonprofit health systems that support the most vulnerable, and this is where she found her purpose and has focused her time and talents for the past 25 years. The intimate experience and knowledge Danielle gained from serving within a hospital setting, led her to BKD, where she would have the opportunity to help serve more hospitals and health systems across the United States. She was drawn to BKD because healthcare was the firm's

largest industry, but when she learned of the true depth and breadth of the healthcare team's expertise, she thought they may be the industry's best-kept secret and that they could brag on themselves more. She was a direct-admit partner into BKD and secured one of the practice's largest healthcare clients. Two years into the role, Danielle serves as BKD's national industry partner for the firmwide healthcare practice where she helps lead her team with goals of sustainable growth and expansion, along with helping our great clients succeed. On her healthcare journey, she has worked with hospitals to develop healthcare reform strategies, performance improvement solutions, and data-centric risk-based analysis, and coordinate related initiatives with value-based care, telehealth, and the opioid crisis. She has been involved in multimillion-dollar exempt bond offerings and coordinated large integrated health system audits. Danielle says she works with a great team at BKD and has excellent clients that challenge her every day to be the best and help make them the best. She notes that she learns just as much from her clients and her team as they do from her, and they all know her that her commitment to their success is certainly unwavering. Overcoming Adversities We asked the team at BKD about the challenges they faced during the initial phase of the pandemic, to which they said, "the COVID-19 pandemic has significantly strained healthcare delivery and we at BKD cannot be more appreciative of the sacrifice and efforts demonstrated by our nation's frontline healthcare workforce.”

"We've also seen first-hand how our clients are struggling to balance the care needs for COVID-19 patients with resuming normal hospital care while recognizing what we all have learned the past year and transforming to new delivery care models. Talent recruitment as well as exhaustion and trauma have strained clinical staff, and now they are all working through vaccine distribution.” "Additionally, the industry has been talking about social determinants of health, but the pandemic definitely

revealed existing disparities in access to care and health outcomes. BKD Trusted Advisors™ have risen to the occasion and put our creativity, ingenuity, and innovation to the test. We've responded quickly and proactively by leveraging our ﬁnancial, operational, and clinical expertise to help support providers navigating this turbulent time. We've been passionate about channelling our thought leadership into educational articles, alerts, webinars, and videos to deliver the guidance leaders need.”

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Healthcare leaders need to learn the mechanics payers use in terms of managing risk ﬁnancially and clinically.

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Opinions that Matter We asked Danielle for her opinion on the future of healthcare consulting services sector post the pandemic and how she is strategizing BKD's operations for that future, to which she said, "Concurrent with helping healthcare providers during the pandemic, BKD Trusted Advisors are also looking for solutions and tools to address the challenges mentioned above surrounding access to care, workforce challenges (controlling costs), and emergency management response preparedness. A few more examples are as follows: Instituting a holistic approach to financial health Consultants are frequently recruited to assist organizations in "moving the needle" and accomplishing those difficult change management tasks—and we do not see this changing. We have seen an uptick in organizations adopting a holistic approach to margin improvement. There seems to be a stronger sense of urgency to get on a path to financial health and a willingness to make difficult decisions to achieve these goals.

Quickly adapting to change and monitoring quality and productivity in a remote environment. We work in an environment where things can change quickly, and we need to be prepared to act rapidly while maintaining quality and productivity. It has become increasingly important to have standardized workflows for remote environments and consistent dashboards and monitoring tools. Re-engineering current care delivery models The emergence of non-traditional providers will bring hospital executives back to the drawing board to re-engineer current care delivery models. The social aspect of healthcare is merging with pop culture through numerous patient-centric avenues and eroding market share. It will be imperative to promote brand loyalty, enhance patient engagement strategies, and make new connections beyond the office visit.” Bequeathing the Keys to Excellence In her advice to the budding entrepreneurs and enthusiasts aspiring to venture into the healthcare consulting services sector, Danielle says, "We've learned that in 2020 notfor-profit healthcare margins have dropped and were averaging less than 1 percent. And it's these same organizations that are eager to identify opportunities for cost reduction, increased yield, and reduction of revenue leakage. The ability to adapt to system technology and drive accurate reporting assists in identifying opportunities that add dollars to the bottom line. Data plus business intelligence and operational tenacity will improve the odds of success in a changing and competitive marketplace.

Manage risks—financially and clinically. Healthcare leaders need to learn the mechanics payers use in terms of managing risk financially and clinically. Hospitals are taking on more risk from payers (some willingly and others unwillingly) as evidenced by growth in managed care, value-based care arrangements, direct contracting, and provider-owned health plans. Providers that successfully learn how to deliver care at financial risk will be positioned to meet margin goals, and consultants who help them get there will be valued.” Voyaging towards new horizons BKD's trusted advisors have consistently been industry leaders when it comes to providing high quality services to clients, and the firm will continue that tradition of excellence by expanding its expertise in areas such as supply chain consulting, labor productivity, and operational transformation. In addition, BKD envisions capitalizing on its significant investments in advanced technology to deliver to its clients, unique products and tools that will supplement its advisory services and help clients solve their most complex problems. BKD has already launched several tools that started in its BKD EDGE innovation lab, such as BKDforesight™ and BKDpulse™. Many additional transformational tools and products are under development by both, the firm's internal innovation team and as part of strategic joint ventures. Regardless of how its service offerings change in 2021 and beyond, BKD's central focus will be on providing Unmatched Client Service on a daily basis.

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10 Most Trusted Healthcare Consulting Companies 2022

Candesic Alliance of Business and Health Care Expert Consultants

e have reached the time when the health care industry has one of the top growths. The work, the technology, and the requirement expanded over a period of time. Organizations in the industry are preparing for the next generation of health care services. There are many challenges faced by the health organizations such as shortage of labour, changes in rules, and customer change in behaviour. On top of that, the pandemic drove the healthcare industry to its lowest state where the number of patients was more than what the healthcare infrastructure could accommodate. Even precautions of healthcare workers are a priority. With looking out for daily changes in the industry, healthcare organizations have a lot of things to keep track of, and alongside they have to look out for the health of their patients and the success of the organization.

We enjoy working with clients who share our passion for improving lives.

Healthcare consultants ease the work for healthcare organizations. They do other management work— such as HR, marketing, B2B contracts, people management, and legal aﬀairs—which is required to grow as well as to keep the hierarchy of healthcare organizations running. These consultants have the relevant education and background on healthcare laws, regulations, and policies. Candesic, London-based leading strategy consultancy with over 30 consultants and 150 experts, serving private operators, investors, and public sector organizations. Speaking of giving advice and consultancy, we recently took an interview of an expert healthcare consultant who worked in the industry for more than 18 years, Dr Michelle Tempest, Managing Partner, Candesic. Read the following interview to gain insights into the healthcare consultancy space and how Dr Tempest is making an impact in it. Please brief our audience about Candesic, its values, and the key aspects of its stronghold within the healthcare consulting industry. Candesic was founded 20 years ago by business consultants and medical professionals to bring unmatched sector expertise to help solve complex issues. We are unique in this ﬁeld as an ethically driven outcome-focused sustainable healthcare consultancy – our purpose is to help our clients make health and care accessible and equitable for all. Today, our team consists of more than 30 full-time consultants and over 150 experts. We bring cultural and cognitive diversity to our company unmatched by our peers.

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Dr Michelle Tempest Managing Partner, Candesic

About the Leader Dr Michelle Tempest was originally a frontline medical doctor and worked for over a decade in acute hospitals. She moved into healthcare consulting with a passion to integrate care across hospital, community, and home care and develop more joined-up services. As a strategy consultant, she works across life sciences, healthcare, social care and the digital, tech, device sectors. She has written a book about AI (The Big Brain Revolution: Artiﬁcial Intelligence – Spy or Saviour) and invests in digital start-ups. She enjoys working at the cutting edge of science to help democratize research into realworld health innovations.

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Candesic advises global policymakers, NHS, investors (PE and VC), private operators, public hospitals, charities, medical technology, healthcare IT, start-ups and life sciences/pharmaceutical companies on topics covering healthcare strategy, global expansion and investment. By serving a wide range of clients, we use our expertise to inﬂuence every stakeholder involved in integrated care. We are proud to have supported investors and operators to innovate, question the status quo and deliver improved health outcomes with clinical rigour. We enjoy working with clients who share our passion for "improving lives". Tell us more about the services that make Candesic stand out from the competition? Our projects depend on rigour, rapid turnaround time, large data analysis, intensive primary research and the ability to be a trusted advisor. We combine this with true sector expertise and deep-rooted healthcare and academic knowledge. Our consultants and experts work together with our clients – both investors and corporates – and collectively ﬁnd solutions. What is your opinion on the impact of the current pandemic on the global healthcare sector, and how has Candesic fared during the pandemic and subsequent lockdowns?

vaccinated and it's been a joy to watch populations embrace research and development. From Candesic's perspective, we have been busy delivering project work – true to our core values of 'CEO level clarity, R&D level analysis' and ensuring high-quality care is available to all. Our decades of deep sector knowledge mean that we can add measurable value, to improve patient care and deliver return on investment for clients. In your opinion, what could be the future of the healthcare consulting services sector post the pandemic? And how are you strategizing Candesic's operations for that future? Healthcare consulting, I hope, will become even more data-driven. The internet of things and the consumerization of healthcare allows for large data sets and patterns to be spotted. I'm excited to tie consulting to patient-level impact together, on a global scale. As an established leader, what would be your advice to the budding entrepreneurs and enthusiasts aspiring to venture into the healthcare consulting services sector? Health and care are a lifetime of dedication. Budding entrepreneurs are all welcome to bring a multi-disciplinary approach and new business ideas to complex problems. But it's not a quick-buck sector and companies must have evidence-based before they have the right to expand. How do you envision scaling Candesic's operations in 2022? Candesic's beating heart is the amazing team who work here. We are growing globally alongside bringing a human heart to big data projects. When you work across life sciences, health and care it's vital to link how innovation and change can improve patient outcomes. I'm proud every day to work in a multidisciplinary, diverse and multilingual environment and see our work impact personalised healthcare.

The level of interest to invest in healthcare sky-rocketed during the pandemic. The world saw the impact of being

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10 Most Trusted Healthcare Consulting Companies 2022

Emerton A Global High-standard Strategy Consulting Firm

t is no secret that the healthcare industry is a complex one. With numerous laws, policies, and regulations, potential professions and jobs, and daily developments in diagnosis, treatment, and medication, healthcare organizations have a lot to keep track of. Doing so thoroughly and professionally is unquestionably vital to their success and the health of their patients. That being said, people might wonder, "why are healthcare consultants so valuable in this niche?" A mistake in advertising can be unfavorable to a company's image, but a mistake in healthcare can result in severe mishaps — and that does more than impact a company's image. In fact, it can disturb a healthcare company almost immediately and put them out of business. That is why healthcare consultants are so valuable. Healthcare consultants have a goal: collaborate with clients to create and implement strategies to help them resolve their challenges and achieve their goals efficiently, effectively, and professionally. This is where Emerton excels as a boutique strategy consultancy by offering a highly customized approach to its clients. In the following interview, Harold Smith Franzen, Partner, and Healthcare Practice Lead of Emerton sheds light on the journey of his company in the healthcare consultancy industry. Please brief our audience about Emerton, its values, and the key aspects of its stronghold within the healthcare consulting industry.

Emerton Strategy values long-term relationships and approaches our work with both intellectual rigor and a healthy dose of humility and humanity.

We are a boutique strategy consultancy that oﬀers our clients a highly customized approach. We are best known for our work in licensing, due diligence, M&A, and international expansion. For a ﬁrm that does a lot of deal-related work, our culture and values are remarkably non-transactional. We value long-term relationships and approach our work with both intellectual rigor and a healthy dose of humility and humanity. Tell us more about the services that set Emerton apart from the competition? As a privately-owned company, we are not under pressure to systematize and scale. We remain a quality-focused atelier in a consulting industry that is increasingly homogenous, impersonal, and overly formatted.

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A Dynamic Leadership Harold has over 25 years of experience as a strategy consultant to the healthcare industry. He began his career in Chicago and has also lived and worked in Tokyo, Singapore, New York, and now Paris. He has worked across the industry in pharma, biotech, medical devices, and private equity and brings a truly global perspective to his work and to Emerton. Prior to joining Emerton, Harold founded and managed the Tokyo oﬃce of LEK. Consulting as well as Sanovo Medical, a boutique healthcare consultancy headquartered in New York.

Harold Smith-Franzen Partner and Healthcare Practice Lead

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Our team is analytically strong and data-driven but has not lost touch with the importance of creativity and human factors in developing actionable strategies and fostering an attractive work environment for our employees. What is your opinion on the impact of the current pandemic on the global healthcare sector, how Emerton fared during the pandemic, and subsequent lockdowns? Frontline workers and healthcare service providers have endured the financial and emotional brunt of the pandemic. Economically, there have been some short-term winners from the crisis, but the ultimate impact is still unfolding. The industry has grossly underestimated the long-term impact of COVID-19 on government spending. For drug and device companies, the pressure to demonstrate value will continue to mount at an accelerated pace as governments place pressure on prices and seek to shift funding from procurement to address other pain points. I would like to see an expanded safety net in the US and increased investment in and higher compensation for healthcare workers here in France. Our healthcare practice has fared well during the pandemic. Our business has grown, but, more importantly, our team has really come together. The pandemic has forced people to reassess their priorities, and I think this has been a net positive for us, particularly when it comes to recruiting talent from larger, less dynamic firms. In your opinion, what could be the future of the healthcare consulting services sector post the pandemic? And how are you strategizing your company's operations for the future? Digitalization and data analytics will continue to gain importance. Emerton has quietly built a world-class AI capability, Emerton Data, which will be increasingly integrated into our healthcare offering.

service, and building the team and culture; growth will follow. How do you envision scaling Emerton's operations in 2022? We continue to strengthen our international operations and plan to continue expanding our geographic footprint. I look forward to working more closely with my colleagues in the US, Germany, and Japan.

As an established leader, what would be your advice to the budding entrepreneurs and enthusiasts aspiring to venture into the healthcare consulting services sector? My advice to the budding aspirants is, Growth as a goal is a red herring. Focus on magniﬁcent work, great client

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Personalized Care

Examples

of Personalization in

Healthcare T

he future of healthcare is personalization. Though all of us have similar biological origins, all of us are distinct and unique from each other in other aspects. Aspects such as allergies, types of diseases that can aﬀect us, our dietary requirements, etc.

This personal uniqueness has been brought to the fore by the coronavirus pandemic. That is why the healthcare industry is increasingly accommodating to the changing scenarios. The way it functions internally while interacting with patients has radically altered, paving the way for a more people-oriented approach. In this new way, one experience for all the patients is replaced with a more tech-driven personalized and unique experience oﬀered to each patient.

Following are the five examples of personalized healthcare. Digitalized Patient A person produces so much information in their lifetime that it could fill over three hundred million personal health data-related books. This personal data graph gives the most critical insights into their biological anatomy, providing clues for their health and wellbeing. Digital devices collect, store, track, monitor, and make this big data available via apps embedded in smart wearables. Healthcare providers then utilize these digital data metrics with the help of advanced technologies like artificial intelligence (AI) and machine learning (ML) to analyze, interpret and form a bigger picture of the patient's health needs, requirements, risks, and probable threats.

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Telehealth Emerged as the go-to option during the COVID-19 pandemic, telehealth is the permanent facet of future healthcare. Digital data emergence is the reason behind this exponential growth of the telehealth sector. Digital healthcare generates more digital data graphs leading to a betterpersonalized experience. During a patient's physical visit to the hospital or a clinic, the visit is recorded with less information. On the other hand, much more data is collected quickly and easily during a telehealth visit. It records the visiting person's credentials and how they interacted with and communicated with the patient. Were they able to fulﬁl the patient's needs, and how could be patient's personal experience be better addressed in the future. The majority of the healthcare givers agree that telehealth has enhanced their care oﬀering ability, and they are going to continue with it in the future.

affects another person. Each person will display different symptoms and respond differently to the treatments.

will sort the big data quickly to oﬀer personalized recommendations with a human touch.

The current approach has limitations, where healthcare givers at the most can provide their best possible guess as to what kind of treatment will be best suited for a patient and how and why some patients will respond better or worse than others to speciﬁc medicines.

Automating the entire healthcare ecosystem will provide healthcare givers to look after each patient personally they attend to, enhancing the quality of care they give. It will free up their time, giving them opportunity for relaxation.

But this approach will be abandoned in the future when advanced digital data graphs allow healthcare providers to compare them locally and globally.

Further automated assistance will reduce their diagnostic errors improving their decision-making ability. Proactive Approach

Thus, it will increase their past case scenarios, allowing them to correctly detect and diagnose critical conditions with ease by ﬁnding the most eﬀective, safest and secure treatment choices best suited to each patient. This personalization tech has the transformational power to revolutionize healthcare further to treat general and common conditions and incredibly rarer or novel conditions like coronavirus.

Prevention is better than cure. And that is the future of healthcare. Future doctors will concentrate more on preventive measures by proactively addressing issues rather than waiting to operate emergency and risky treatments. Personalized understanding and patient's risk factors will drive their treatments, rather than predictive measures and best guesswork.

Healthcare Ecosystem Digital data graphs are the first part of the personalization process. The process will be truly accomplished by streamlining all the other factors into one cohesive ecosystem. In this ecosystem, data flows from one entity to another across the ecosystem, with each entity communicating with the other in real-time. The traditional approach of one-sizefits-all is outdated. How a virus, disease, or illness affects one person could be completely different from it

By connecting healthcare systems from around the globe, healthcare givers will have all the resources available to them to personalize their oﬀerings easily. Automated Personalization Human errors are the biggest obstacle to healthcare personalization. Humans are prone to committing data overlooks, mistakes, and longer time consumption to analyze data.

Automation, AI, ML, IoMT can detect risk factors, leaving doctors to conﬁdently and proactively suggest the best possible treatments to their patients. It will enhance patients' overall well-being and reduce dependency on costly procedures. Personalization is the core of future healthcare, wherein patients' health and wellness will attain their utmost levels.

This is where automation makes it easy to connect humans to technology. The combination will be an automaton that

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- Gaurav PR Wankhade

10 Most Trusted Healthcare Consulting Companies 2022

MDI Consultants A Leading Healthcare Consulting Services Provider

very year, healthcare and other wellness companies across the world come up with innovative products, such as medical devices, drugs, medicines, patient operating machines, etc. They all must go through the regulatory compliance of the Food and Drug Administration (FDA) to get their approvals. To get the go-ahead from the FDA, various processes need to be followed. The FDA studies, tests, and approves a wide range of entries for medical use. Companies or individuals need proper guidance to go through the FDA's inspections and policy changes. Having these approvals on time is important for every stakeholder so they can bring their product on time to the market. To get this guidance, hiring a consulting services firm is the most effective solution. MDI Consultants, Inc. is a leading healthcare consulting services provider worldwide. It has extensive expertise in assisting medical device, pharmaceutical, biotechnology, and food companies' complete compliance with U.S., European, and Canadian regulations. Its services can effectively help you in understanding and speeding up the FDA approval process. We interviewed MDI's Alan Schwartz, Founder, and Executive Vice President, to get more detailed information about the services provided by the consultancy.

worldwide and has retained clients going back over 30 years. Tell us more about the services that make your company stand out from the competition? We feel that MDI not only has the regulatory expertise to understand and deal with the regulatory agencies, but we also work with our client companies by providing various options and pathways that may make more sense for them when bringing their devices to market. We have assisted with over 4,000 applications in all areas of the medical device industry. We are now working with cutting-edge companies that develop AI (Artiﬁcial Intelligence) devices and provide strategies for successfully getting these devices through the FDA review. What is your opinion on the impact of the current pandemic on the global healthcare sector, and how has your company fared during the pandemic and subsequent lockdowns? MDI was very concerned about the business turn-down when the pandemic hit, as did the rest of the FDA-regulated industries. Instead, we were hit with a sudden tsunami of inquiries to assist companies with the FDA EUAs (Emergency Use Authorizations) for COVID-19 diagnostic kits, masks, gowns, thermometers, gloves, ventilators, and hand sanitizers.

Below are excerpts from the interview: Please brief our audience about MDI Consultants, its values, and the key aspects of its stronghold within the healthcare consulting industry. MDI Consultants, Inc. has been providing Food and Drug Administration (FDA) regulatory consulting services continually since 1978. In the 1990s, we expanded our services to assist our clients with both the European Union (EU) and Health Canada requirements. This was when those countries' regulations started to aﬀect the US medical device companies marketing their devices to Canada and Europe. In 2002, MDI set up US Agent services to assist foreign companies to have an address and access to the US FDA. MDI prides itself on our customer service and the strong relationships we develop with our clients and with the regulatory agencies. MDI has worked with companies

MDI was successful in helping numerous companies understand the FDA requirements for EUA and bring their devices to the U.S. market expeditiously. In addition, many companies wanted to establish a permanent market

We have assisted with over 4,000 applications in all areas of the medical device industry.

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The Founder Alan Schwartz, EVP, and Founder of MDI, have been working with the FDA regulatory and quality assurance since 1972. He started with the FDA as an investigator working out of the New York District Ofce and rose to a Supervisory of Field investigations before he left the Agency to start MDI. MDI was set up to assist the small, regulated companies to understand and comply with the FDA requirements. Small companies do not always have the expertise and internal support to deal with FDA issues. MDI is built on assisting companies to set up and implement quality systems, deal with FDA regulatory problems (483 and warning letter responses), and assist with submissions to the FDA for new devices (510(k) 's, DeNovo's, and PMA's). In its many years in business, MDI has assisted on over 4,000 medical device applications and helped implement over 400 quality systems worldwide. MDI has clients in multiple countries.

presence, and we assisted them with obtaining a 510(k)market clearance for their devices. In your opinion, what could be the future of the healthcare consulting services sector post the pandemic? And how are you strategizing your company's operations for that future? MDI has expanded its base of clients as a result of the last several years where we have been involved with the COVID-19-related devices. At this time, we are continuing to work with companies trying to get their COVID-19 test kits, Point of Care (POC), and/or Rapid OTC. MDI has learned to be very ﬂexible to assist our clients' needs. We have now partnered with a CRO (clinical research organization) to conduct clinical trials in the USA, which must be done to get the OTC rapid test claim. We always look to see where the medical needs change along with the regulatory requirements as changed by the FDA. The regulations do not change fast, but the FDA's policies can change overnight. As an established leader, what would be your advice to the budding entrepreneurs and enthusiasts aspiring to venture into the healthcare consulting services sector? Over the past 20 years, MDI has provided internships to

many regulatory specialists so that they can get an idea of what it is like to be a regulatory consultant. We have had graduates of master in regulatory aﬀairs programs and biomedical engineers come to MDI for internships. This is one of the ways of entering the industry that we highly recommend. Often time, it leads to full-time positions. For example, at MDI, we have had around ten interns over the years, and several of them were given fulltime positions. How do you envision scaling your company's operations in 2022? Currently, MDI is in a position to handle the workload that comes along. In addition, MDI has always had access to many external senior consultants that can assist our clients in times of crunch. We do see that with the FDA restarting on-site inspections, there are many new companies in the medical device industry that will be receiving the FDA for the ﬁrst time or after a long time. This will shock many companies trying to deal with the FDA. MDI is ready to assist these companies in understanding and dealing with the FDA inspections and assure full FDA compliance.

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Improving Your

Wellness

Quotient

Through Yoga C

an you increase your wellness quotient through yoga?

There are two variables here; body and mind, and referring to the whole 'you.' Do these two things exist as separate entities, or not? The mind influences the body, and the body influences the mind, right? If you look in a mirror and you're feeling fabulous, what comes back to you is beauty and happiness. But when you look in the mirror, and you're feeling somewhat stressed or tired, what you see is, well, less than optimal because your state of mind is reflected. Wellness is the act of practicing healthy habits on a daily basis to attain better physical and mental health outcomes. When we're talking wellness, don't we mean making choices that make us happy, both emotionally and physically? We all wish to be happy in order to be well, and that is something we need to work on and work with. Sure, there are social, environmental, etc., issues that affect this, but let's just focus on these two.

I was conducting a yoga teacher training one year, and we always start with introductions. One lady introduced herself along the lines of… 'My name is…, and I used to work at…, doing...'. She was retired and enjoying life and the freedom to pursue new adventures, but felt the need to quantify herself by what she did in the past. It was an interesting lesson for us all. We always want to feel in control and worthy in front of everyone else, but there comes the point in time when, if we're lucky, we realize that this is not the path to wellness. The mind is a strange animal that seeks to remain in control, continuously covering up the present moment with the past and the perceived future. Of course, the mind is a great thing, and we need it to function in the world, but it can take over our lives and aﬀect our present moment's awareness. Problems are often mind-made, right? I feel bad; I look bad. So how can you overcome the continuous chatter of the mind, with all its doubts and concerns? How can you achieve happiness and wellness? You have the power to

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About the Author Suzanne fell in love with yoga after her rst class in the pose Savasana. At eight months pregnant, she signed up for a two-year Iyengar yoga training program the very next day and has been practicing and teaching yoga each day since; for over 20 years! Suzanne has been a full-time yoga teacher in Alexandria, VA, since her arrival to the USA, from London, in 2000. Having studied with many different wonderful teachers and styles in both England and the USA, Suzanne has the natural ability to adapt postures to suit each individual's capability, as well as to teach pranayama and meditation according to the requirements of the individual or class. Her teaching style is based on her Iyengar Yoga training and is in uenced by her love of movement and challenging whilst respecting the body's range of motion and the mind's resistance. She has conducted numerous workshops and retreats, both nationally and internationally, has presented at various conferences, has lectured for companies and organizations such as the National Institute for Health and the Embassy of India, and has written various published articles on yoga. Clients have included Senator Mark Warner, The Department of Justice, The Department of Defense, Inova Healthsource, and The World Bank. Suzanne opened 532Yoga in April 2012. We have since supported local charities, schools, homeless shelters, bene ts, veterans, non-pro t organizations, and more and have created a wonderful community for health and wellness. Suzanne is also a published artist and poet, a PADI-certi ed diver, soul-mate to Paul, and the mother of two extraordinarily wonderful sons. come to the real state, the state of 'Being,' and yoga can help.

The deep sleep state, where all those daily waking state problems go away.

There are four states of consciousness:

The dream state, in which we realize we are not who, or where, we were in our dream.

The real state. This is the state of consciousness and experience and is the only state that really exists, but we

The waking state is when the monkey mind is ﬂooded with thoughts, and there is not enough time.

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You can ﬁnd this list, if you're interested, with a simple Google search on 'the eight limbs of yoga,' one of which I will highlight here, as it has been especially prevalent in our lives over the last few years due to the pandemic. There is one constant in life, and that's change. It's inevitable. Can we learn to welcome change with open arms and an open heart? Can we view change with equanimity? Not indiﬀerence, not a fatalistic attitude, but an understanding through experience. One of the 'limbs' I speak of is 'santosha,' which is an observance of contentment, the secret of life! – enjoying the passing of time and enjoying the change that comes not only from year to year but from moment to moment and from within.

resist this state because it is timeless and not dependent on past and future. Yoga is not about buying and wearing the latest color and style leggings, and it's not about being able to put your leg behind your head. Yoga is all about being present and learning how to surrender fully to each miraculous moment. It's about feeling exactly what you are doing at any given moment, and it's about giving yourself permission just to be. It's your choice to be happy. It's your choice to be well. We tend to start with the body in our yoga practice here in the West. When you practice yoga, the physical poses can be considered a journey to your 'self.' A teacher will aim to have you connect with certain areas in your body anatomically and ask you to be present to the more subtle aspects of feelings and sensations. From engagement of certain muscles to the alignment of joints to noticing your breath etc., all of which brings you to a state of awareness that your body and mind are all yours and yours to do with as you wish. One of the best things about a yoga practice is that the physical postures are just a means to developing a relationship with your 'self.' They exist and have existed for thousands of years so that you can look after the health of your body and maintain your wellness. But there are also certain 'guides of conduct' involved in a yoga practice, which help teach us about our behaviors and reactions to actions and situations.

Most of the time, we want 'it' to be different, right? Most of the time, given the opportunity, we would like the choice to rewind that sentence, that day, that week, and 'do more,' or 'do it better,' or make that perfect comment or comeback. Oh, for a 'Groundhog Day' sometimes. But here's the beauty of santosha. Whatever it is, and however it is, we can choose to be content. Happiness comes only from within. How beautiful is that? Sharing an extract from one of my favorite meditations here. Give it a try! Allow yourself to let go of all moments that came before this one. Take a deep breath in, and exhale, fully and completely. Breathe slowly and gently, and as you follow your breath, begin to repeat as you inhale, "just this," and as you exhale, "here, now." Inhaling, 'just this,' and exhaling, 'here, now.' Let everything else go, and leave things just as they are in this moment. There is no greater miracle than this, here, now. There is nowhere else to be, just this, here, now. There is just this; this glorious, radiant, abundant, here and now. Right here is how we find ourselves. Totally, precisely, present. Just here, now. Don't miss it! When you've finished, take a look in the mirror!

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10 Most Trusted Healthcare Consulting Companies 2021

Nextzon Delivering Professional Consultancy Services to Aid the Healthcare Space

n recent years, the healthcare consulting industry has seen a lot of expansion. Increased access to health insurance has resulted in increased demand for services, posing new obstacles for healthcare professionals. Healthcare consultancy aids businesses in navigating the industry's frequent stumbling blocks. As a result, there's a lot of demand for advice and consulting people to help providers deal with rising patient loads and new organizational issues. Healthcare consultancy has eﬀectively become an integral part of the healthcare system. These consultancies provide valuable guidance regarding the uprising issues in the healthcare system and help adapt to the shifts in it. The increasing demand for healthcare consultancies gave birth to many successful companies. One prominent name on that list is Nextzon Business Services Limited. Nextzon is a market consulting company that is focused on supporting organizations for remarkable success. In an interview with Insights Care, Sir Macauley Atasie, the Managing Director and CEO of Nextzon, sheds light on the inception of his company, its values, and the ever-growing demand for healthcare consultancy services. Below are the highlights of the interview:

Please brief our audience about Nextzon Business Services Limited, its values, and the key aspects of its stronghold within the healthcare consulting industry.

We exhibit unparalleled zeal in serving our clients, and we adopt an entrepreneurial approach in the service of our clients and the building of our business.

Nextzon Business Services Limited is an emerging market management consulting and enterprise development company inspired by a collective mission of building and transforming business enterprises for phenomenal success in the markets where they operate. We have strong conceptual and problem-solving skills, and we are enterprise builders. Hence, we see opportunities where other venturing players see obstacles. We are driven by our RIIPE culture, which stands for 'Responsibility, Innovation, Integrity, Passion, and Entrepreneurship' – these values continually make us aspire, learn, and grow. We are responsible to our clients in delivering ﬁrst-class services. We are innovative in developing new ways to solve client problems and accountable for our words and promises. We exhibit unparalleled zeal in serving our clients, and we adopt an entrepreneurial approach in the service of our clients and the building of our business.

experience, we have served a wide variety of value-adding engagements ranging from enterprise building among Nigeria's emerging small and medium enterprises (SMEs) to corporate turnarounds for organizations spanning across diﬀerent industries (Healthcare and Pharmaceuticals, Financial Services, FMCGs, and Regulatory Agencies), economic blueprint development, and policy formulation for various levels of government and regulators.

Armed with a multidisciplinary team with over 60 years of combined

Some of our value oﬀerings include but are not limited to are – Strategy

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Development, Corporate Planning and Project Management, Recruitment, IGR Expansion, Asset Mapping, Customer and Market Research, Technology Conceptualization and Development, SME Solutions, Performance Management, Corporate Governance Design, and Audit, Process Engineering and Automation, and Transaction Advisory. Tell us more about the services that make Nextzon stand out from the competition? We oﬀer a variety of value-adding services that support organizations to achieve success in a dynamic environment. Noteworthy of them is our Corporate Planning and Project Management Service. We pride ourselves as the best-in-class with several years of intervention experience, formulating and executing strategies across private and public sectors of the Nigerian economy. We have a robust understanding of the business environment at global, local, and industry levels. Our understanding of the competitiveness and dynamism of the market means we can tailor corporate planning and project management solutions through unique designs and execution. This will include process reengineering and redesigning, automation conceptualization, advocacy and deployment, and peopleoriented programs to provide a custommade approach that would diﬀerentiate an organization from its competition and enhance the sustainability of culture, values, and performance in the long term.

Sir Macauley Atasie (KSC) Managing Director/CEO

What is your opinion on the impact of the current pandemic on the global healthcare sector, and how has Nextzon fared during the pandemic and subsequent lockdowns? As an entrepreneur that has gone through boom-and-bust business cycles, I understand what it feels like for companies during this period. The healthcare sector faced signiﬁcant challenges during the pandemic, as medical practitioners around the globe were at extremely high risk of losing their lives. There was also global pressure on pharmaceutical companies to produce a vaccine. Hence the race started to manufacture the most eﬀective vaccine and get it to the market in time. The pandemic changed the way the world perceived medical services leading to the massive adoption and use of innovative technologies permitting doctors to remain in touch

with their patients without meeting physically. For Nextzon in particular, we employed rigorous remote productivity tools and adopted an eﬀective online communication and video conferencing tool for meetings and interactions with our clients. In addition: Ÿ

Ÿ Ÿ

We went fully remote with our staﬀ working from the comfort of their homes We became a more digitally-driven business We identiﬁed new business opportunities arising from the global disruption We built new technology-driven market solutions We worked with several healthcare companies to return their growth strategies

These readjustments to the new normal positioned our company to withstand the eﬀects of the pandemic and fulﬁl job mandates from our clients.

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In your opinion, what could be the future of the healthcare consulting services sector post the pandemic? And how are you strategizing Nextzon's operations for that future? In my opinion, the key driver for the future of healthcare consulting is an advancement in research and development skills leveraging technological innovation in the entire healthcare value chain; as such, consultants need to expand their knowledge and skills in accessing risks, proposing relevant solutions, and innovations to better prepare their clients to be future proof. The future of healthcare consulting lies in the integration of both top-notch technology as well as advanced techniques in clinical practice. The idea goes behind the need to make services as virtual as possible while leaving crucial health challenges to physical procedures and consultations. As a business consultancy ﬁrm, being able to provide advanced techniques in handling clinical operations that would not only save cost but provide instant health services to customers is key. Integrating virtual meetings, planning, and implementations are some of the things we have mastered over the past year since this pandemic. Hence, we are adequately upskilling our resources in the wake of new realities to support our clients in the healthcare space to weather challenges now and in the future. As an established leader, what would be your advice to the budding entrepreneurs and enthusiasts aspiring to venture into the healthcare consulting services sector? There is a world of opportunities in the healthcare sector. The Healthcare

We have strong conceptual and problem-solving skills, and we are enterprise builders.

Consulting sector has so many branches and opportunities in which one can provide consulting services. There are no restrictions as far as consulting is concerned, as long as world-class practices are observed, and quality standards are maintained. My advice, examine holistically the entire value chain of the healthcare industry and seek an aspect that has a challenge that has not been solved, an issue that seems to need a solution, which you as an advisor can provide a solution to.

general management, and public-sector governance. His objective is to foster an environment where creativity and entrepreneurship are valued, resulting in businesses and ideas that creatively solve human, business, and publicsector challenges while improving human comfort. Mac's career goal is to continuously build his knowledge, network, health, and ﬁnancial base to enable him to help people and corporates to deliver innovative solutions successfully. Working in various executive capacities in Nextzon, HEIRS Alliance Limited (forerunner to Heirs Holdings), and Accenture, he led various teams in delivering several value-adding assignments to well over 500 clients across Africa. In tune with his focus on innovation and entrepreneurialism, Mac has been quite busy creating value in the healthcare, ventures, ﬁnancial services, and technology sectors. Over time his key projects in these areas include: Ÿ Ÿ

How do you envision scaling Nextzon's operations in 2022? We will invest in rigorous capacity development and skills acquisition to position us to further support the healthcare space. We will also adopt an automation mindset towards providing solutions that will be of use to healthcare professionals and players in the industry.

About the Leader Sir Macauley Atasie is an unconventional entrepreneur, a strategic business leader, and a thought-leader in payments, ventures,

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asset mapping for the World Health Organisation (WHO) corporate planning and project management services for both a multinational pharmaceutical and indigenous pharmaceutical company championed the introduction of a Health Management Information Solution (HMIS) in the public sector provided human resource and advisory support services for health managed organization conducted feasibility report on the state of healthcare project for a state government in the mid-belt region of Nigeria institutionalized Management and Business Process for a Pharmaceutical Stores

overhauled ﬁnancial processes and designed frameworks for performance management reporting Ÿ in addition to outsourced ﬁnancial management support and technology for a Memorial Medical Centre. Ÿ

Beyond the healthcare sector, key projects include the launch of the first for-profit business incubation platform in Nigeria with funding support from the world bank. This led to the support and establishment of about 25 companies in 10 years Ÿ the conceptualization and set up of the pioneer shared services platform for microfinance banks that linked them to mainstream ATM, PoS, and Mobile banking networks Ÿ the development of high-level strategic plans for and to support Ÿ

commercial banks for corporate and international expansion, insurance companies, SMEs, and regulatory agencies such as CBN, NAICOM, SEC, etc. Ÿ the project management of the nation's multisector FSS2020 Blueprint in 2006/2008 Ÿ the framework design for the revalidation and issuance of vehicle license plates for the Federal Road Safety Corps (FRSC) Ÿ the conceptualization of the ﬁrst education portal in Nigeria which was deployed in the University of Benin. These also include the restructuring of the then-HEIRS/STB Group, thereby fostering enhanced integration amongst its members and upgrading strategies of the various member companies for enhanced competitiveness. Following his drive for technological innovation in the healthcare space,

Mac sits on the board of several transformational companies, among which is AVON HMO, an HMO that provides innovative healthcare services to public and private sectors players in the economy. His strife for improved healthcare never wavers as he continues to partner with hospitals like Chukwuemeka Odumegwu Teaching Hospital (COOUTH) in Awka, Anambra state, supporting renovations and procurement of high-end medical equipment to improve the functionalities of the teaching hospital. He is also an avid participant in international health conferences such as the World Congress on Healthcare and Technologies.

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Technical Revolution

Modern

Technologies that are

Reshaping the

Healthcare Industry

he third bubonic plague pandemic from 1855 that lasted till 1960 killed approximately fifteen million people. The first vaccine for the plague was developed in 1897 or forty-two years after the global outbreak of the disease. A bacteriologist, Waldemar Haffkine, developed it. To date, the COVID-19 pandemic has killed six million people. At the same time, the first COVID-19 vaccine was launched in August 2020 or less than a year. And then in the last two years, more than a dozen COVID-19 vaccines have been developed. And to date, more than eleven billion doses of these vaccines have been given to more than 58% of the global population. Thus, the healthcare industry proved to be humanity's central defender from this global pandemic of the coronavirus. The question here is how come the modern healthcare industry came up with a vaccine to this highly fatal disease

in under a year when it took nineteenth-century healthcare forty-two years to develop a vaccine for the plague. The answer is a simple yet profound one, modern technological revolution. It is not only reshaping the healthcare industry but also paving the way for a safer, more secure, and healthy future. Following are the innovations which are revamping the health-tech today and tomorrow. Smart Healthcare on Mobile Devices Tech is taking healthcare beyond the hospitals, clinics, and laboratories into people's households. Modern healthcare is mobile, literally. Modern health-conscious individuals can track their own health and nutrition from their own homes. There are numerous mobile applications or apps which can be used to enter/collect, monitor/track, accessed/given, to oﬀer early detection, diagnosis, and prompt treatment.

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Smart devices allow people to personalize their well-being by taking control of their health, nutrition, exercise routine, and lifestyle.

tissues, blood vessels to limbs, surgical drills, and prosthetics, it has recently printed human sperm, giving a new meaning to modern men's lives.

Today, smartphones, smartwatches, and other smart wearables are equipped with in-built sensors to track an individual's bodily organs, heart rate, blood pressure, etc., and their daily routine.

Ongoing advancement in 3D printing allows for lighter, safer, stronger, and more economical products.

These smart mobile devices can communicate with other devices to give and take information, making real-time healthcare a modern reality.

Telehealth is the recent extension of mobile healthcare. These services contain three critical healthcare aspects.

Automated Health-Tech Healthcare nowadays is an automated, intelligent, interconnected, and interlinked ecosystem. Thanks to superadvanced technologies like automation, AI, ML, big data, IoMT, robotics, and cloud computing. AI and ML enable healthcare givers to identify problems and oﬀer solutions to medical issues on a larger scale and with greater accuracy. AI is already being used for simulation-driven drug discovery, vaccine development, diagnostics applications and thermal screening.

Telehealth

The ﬁrst is real-time communication, which allows doctors and patients to communicate remotely from anywhere and anytime. This has immensely helped and is still helping millions of people during the pandemic. The second aspect is information broadcast. Here, in the digital cacophony, crucial knowledge is communicated seamlessly between healthcare givers and the needy. The third aspect is remote monitoring, wherein healthcare is accessed by people from home and provided by healthcare givers irrespective of the space-time barriers. Virtual Reality

Similarly, health sensors equipped t-shirts and automated dental care devices for full-mouth toothbrushing are some futuristic examples of AI in healthcare.

Besides gaming and entertainment, VR provides many healthcare solutions. It is used in the planning processes of many complex surgical operations. This ensures the actual procedure will be performed smoothly.

ML is used in x-ray reading and algorithm development, allowing oncologists to oﬀer deeper insights into biopsy reads.

The operator can easily visualize patients' organs, thus preparing for future intricacies, complications, and obstacles.

They use data patterns formed due to big data collection, management, and accessibility provided by cloud computing via the internet of medical things (IoMT) devices.

It is also being used as a tech-anesthetic, assisting in distracting patients who are undergoing painful surgical treatments, where using real anaesthetic would not seem ideal.

While nowadays, robotics is performing more critical operational procedures. Simply the nineteenth and twentieth-century science ﬁction is the twenty-ﬁrst century's reality.

It is further used for senior patients to visit their memorable places, virtually boosting their psychological health and wellbeing.

In other words, automated health-tech ensures a streamlined healthcare ecosystem, which takes care of all of its members, including patients.

Another use of VR is in providing health education via human body tours to explain the treatments and procedures to the patient and their families. An example could be of brain tumour.

3D Printing - Gaurav PR Wankhade 3D printing has opened up altogether new vistas of healthcare possibilities. From printing artiﬁcial tooths,

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Our mission is to reshape healthcare to improve the lives and wellbeing of people and populations.

Jay Rebbeck Managing Director

10 Most Trusted Healthcare Consul ng Companies 2022

Reshaping Healthcare with Meaningful Outcomes

ealthcare has become a hot-button topic around the world. Although healthcare is essential for a healthy society, it involves tremendous uncertainty in mitigating costs like innovation in medical equipment, unforeseen challenges like the COVID-19 pandemic, and dealing with third parties like insurance.

leaders who share our mission since 2013, supporting 60+ clients in Australia, the UK, Canada and Hong Kong to improve outcomes for their populations.

This begs the key question – what is the most eﬀective way to adapt to new technologies, collaborate with new partners, and provide an unparalleled public good while keeping the costs to a minimum. A trusted healthcare consultant may use just the right dose a healthcare institution needs. Growing sophistication in managing healthcare facilities, healthcare operations, and the business equation today necessitates the reliance on expert advisors.

1. A passion for reshaping healthcare – Our culture brings positive, talented, and energised people together to reshape healthcare and related public services. 2. Our focus on outcomes – We have a laser focus on improving health, social and economic outcomes for the populations served by our clients. 3. Educating clients and fostering innovation – We strongly emphasise building sustainable capability with our clients through the Rebbeck Academy and hosting national annual Health Commissioning Innovation Showcase events.

Rebbeck, a healthcare consulting company, oﬀers such promising advisory and consulting to global healthcare brands. In an interview with Insights Care, Jay Rebbeck, the Managing Director of Rebbeck elaborates more on his promising venture in the business consulting space and delivers a rare outlook on the healthcare industry.

We have carved out a unique position in the Australian consultancy market through:

Tell us more about the services that make your company stand out from the competition? The starting point for every client project is an open discussion about how we can help our clients improve outcomes for the populations they serve. Our expertise in six service areas frames these discussions:

Below are the highlights of the interview: Please brief our audience, its values, and the key aspects of its stronghold within the healthcare consulting industry. Rebbeck is an international strategic healthcare and public services consultancy based in Sydney. Our mission is to reshape healthcare to improve the lives and wellbeing of people and populations. Rebbeck has been partnering with

1. Health system reform – Reforming health systems to deliver better outcomes at a lower cost. 2. Digital healthcare – Helping clients introduce digitallyenabled healthcare services. 3. Strategy and planning – Developing strategies to address population needs and inequalities. 4. Co-design and procurement – Co-designing and procuring health services for greater value. 5. Evaluation – Evaluating outcomes and improving service eﬃciency and eﬀectiveness.

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6. Commissioning capability – Helping clients become skilled and conﬁdent commissioners. What is your opinion on the impact of the current pandemic on the global healthcare sector, and how has your company fared during the pandemic and subsequent lockdowns? We see three key impacts on the global healthcare sector: 1. Increased investment in healthcare – Across the globe, the pandemic has highlighted the need for governments to increase their investment in healthcare to maintain vibrant economies. 2. Accelerated transition of care closer to home – COVID19 has accelerated the shift of care away from the hospital and closer to people's homes. Technologies such as telehealth and remote patient monitoring have enabled this move. 3. Increased mental health literacy – COVID-19 has changed the conversation around mental health, reducing stigma and taboo. Health systems must now deliver joined-up services that better integrate physical and health needs.

Rebbeck has steadily grown through COVID-19, and we have played a key role in Australia's pandemic response, supporting COVID-19 projects in aged care, homelessness, and out-of-home care. In your opinion, what could be the future of the healthcare consulting services sector post the pandemic? And how are you strategising your company's operations for that future? We are helping our clients to address three key future healthcare trends: Rebalancing health systems – Growing population health demands will become unaﬀordable for governments without radical change. We support health systems to shift the balance of expenditure away from acute hospitals towards primary and community settings. Digitally enabling new models of care – We are helping clients utilise improvements in clinical, pharmaceutical and genomic technologies to improve the eﬃciency of acute care and provide more treatment closer to people's homes.

46| February 2022|www.insightscare.com

Measuring and driving outcomes from health investments – We help health systems measure and drive meaningful health outcomes from their health investments and deliver more value-based healthcare. As an established leader, what would be your advice to the budding entrepreneurs and enthusiasts aspiring to venture into the healthcare consulting services sector? 1. Navigate into high-growth areas of healthcare – Assess the future trends in healthcare and position your career or new business into growth areas. 2. Understand your unique contribution – Consider which aspects of healthcare excite you and where your strengths and experiences lie. 3. Find your tribe – Network with like-minded people passionate about reshaping healthcare through events and networking tools like LinkedIn. How do you envision scaling your company's operations in 2021? We are scaling the company by: 1. Helping our clients succeed – Our philosophy is to share insights with our clients generously. We will continue investing energy into building commissioning capability and cross-fertilising ideas to help our clients deliver positive changes for their populations. 2. Doing purposeful work – Our work improves people's lives. Our team feels good about our work's meaningful impact, and this ethos attracts other like-minded people. 3. Nurturing our team – Rebbeck provides a structured environment of formal training and on-the-job coaching to support fast-paced consultant career progression. 4. Deepening our expertise – We will continue expanding our pool of health consultants and specialists.

About the Leader Jay Rebbeck is the Managing Director and founder of Rebbeck. Jay studied Experimental Psychology at Cambridge University and started his career working for Accenture and EY. Jay worked at the heart of the UK commissioning reforms from 2008, advising NHS England on the 2010 clinical commissioning reforms. Jay established Rebbeck in 2013 and worked with more than a dozen Commissioning Support Units and Clinical Commissioning Groups. Seeing the establishment of Primary Health Networks in Australia in 2015, Jay recognised that his skills and experiences could help PHNs build commissioning capability. Jay emigrated to Australia in late 2015 with his family and established the Rebbeck Sydney office. Rebbeck has grown to a team of 18 staff. We have delivered 100+ strategic projects and trained 500+ healthcare staff through the Rebbeck Academy.