USA's 10 Most Trusted Nursing Homes To Watch

Where Caring Comes to You

Editor’s Note

Patient Care is All About Building Relationships

Duringa2017interview,anursesharedhowshe

wouldencouragecommunicationwithherpatients. “Instead of conversing with patients with diabetes on their hemoglobin levels, I would ask them what they want to do in their lives.” Addingfurther,shepromptly mentioned, “This provides us an opportunity to discuss their exercise and diets based on their desired events.”

Akeyaspectofpatientcareinvolvesactually“listening”to whats/heneeds.Take,forinstance,helpingpatientswho smoke;nurseshavetooftenshifttheirtraditionalpractice frominfluencingthepatientstoattendsmokingcessationto acceptingtheirlifechoices,whichchangestheirinteraction withpatientstowardsbettermitigatingrisks.

Suchascenarioportraysthat—patientsarenolongera matterofclinicaltasksbutamatterofrelationships.When theyfeelthatalltheirneedshavebeenmetandrespected, patientstrusttheircaregiversmore.This,inturn,createsa strongerconnectionbetweenpatientsandnurses.

Thatbeingevident,nursesduringhospitalhourswould exploreeffectivecommunicationinsubtleways—for instance,usingsimplewordstogetclosertothepatientor demonstratingopennesstothepatients’questionson treatmentprocesses.Whileothersunderstandthateach patientisunique,theywouldtalktosomepatientsina seriousfashion,whiletoothers,withlaughter.

Butwhataboutnurseswhocouldn’treallymoveinthat directionwhencaringfortheirpatients?Howfarcould nursesworkwiththisconcept?—isthequestion. “We look at a time for our patient… since we don’t have enough time to listen to what our patients have to say,” reportednurses duringa2020research-basedinterview

Lookingafterapatientisnotjustabouttreatingtheir particularillness,butnurses’abilitytoempathizeand providesupportivenursinginterventiontothepatient accordingly.Forthis,nursesmustbeempoweredwith knowledge,skills,andcompassionthatwouldenrichtheir servicetotheirpatients.

Inthefollowingedition,USA’s10MostTrustedNursing HomestoWatch, Insights Care hasenlistedNursing Homesthathavechangednurses'perceptionofresponding totheirpatientsdaily

Featuredorganizationsinthecurrentmagazineare committedtoremindingthenursingcommunityofhow patientscouldbeaddressedthroughtheavailableresources. Withanimprovementinhealthcaredeliveryservices, nursingcareislikelytogoalongwayinimpactingits community

Diveintogetenriched!

-SaloniAgrawal

Ararat Home of Los Angeles ararathome.org

Francesca

Ararat Home of Los Angeles, Inc. exists to provide assisted living and nursing care facilities primarily for the Armenian community, regardless of individuals’ financial status, and to promote Armenian heritage and culture in the United States.

The mission of ArchCare, the Continuing Care Community of the Archdiocese of New York, is to foster and provide faith based holistic care to frail and vulnerable people unable to fully care for themselves.

Laynie Stern CEO

Hampton Court is dedicated to deliver the highest level of standards of care to create a respectful, dignified, and ethical environment for healing.

Maplewood Nursing and Rehabilitation Center is not a part of a continuing care retirement community. It participates in Medicare and Medicaid.

Deborah E. Hart CEO

Montgomery Place mission is to enhance the quality of life for those who choose to live here—to support each person’s social, intellectual, physical, cognitive and spiritual needs.

Park Summit at Coral Springs in Coral Springs, FL has a short term rehabilitation rating of Average and a long-term care rating of Average.

Margarita Kechichian Executive Director

Katie Potter CEO

Wafeeqa Wahid

Customersatisfactionisanintegralpartofany

business.Modern-daycompaniesneedtofacilitate continuousandproductiveinteractionbetween employeesandcustomersalongwiththeproducts, solutions,andservices.

Today,morethanever,organizationsneedprofessionals whoaregreatwithpeople,effectiveteamplayers,and alwaysorientedtowardsacustomer’ssuccess.Havingsuch peopleonboardenablescompaniestopromoteyearsof businessrelationshipswiththeircustomers.

Inoursearchforsuchpeople-orientedprofessionalswho haveproventhemselvestimeandtimeagaininthe customersuccessportfolio,wecameacrossWafeeqa Wahid,aProductSpecialist,CustomerHappiness,and DigitalMarketingprofessional.

Wafeeqaisasmartprofessionalwhoisknownforher abilitytoseamlesslyconnectwithpeople,eachtimeleaving along-lastingimpressiononthem.Sheiscurrentlystaying inGermanyandhasworkedforSoutheastAsia’sleading fintechplatform(Fave),providingasmartpaymentappfor thesmartgenerationofconsumers.

WafeeqawaspartofFave’scustomersuccessteamwhenit acquiredGrouponandhelpedcustomersmigratetheirdaily dealbusiness.ShewasalsopartoftheFavePaysmart paymentsappthathasprocessed20+milliontransactions overthepastfouryearsandisacceptedat15,000+ locationsacrossSoutheastAsiatoday!

WehadanopportunitytointeractwithWafeeqainan interview,whereshediscussedhercareerpath,specialties, aspirations,andbeingasupermomtotwins.

The following are the highlights from the interview:

Pleaseintroduceyourselfasaleader,andtelluswhat leadershipqualitiesyouwouldliketheworldtoknow youfor.

Asaleader,IbelieveIamempatheticandmakesureeach oneofmyteammembersknowsIamthereforthem,both professionallyandpersonally.Idomybesttoensurethe environmentweworkinstayspositiveandthatthemental, aswellasphysicalhealthofmypeoplecomesfirst.

Tellusaboutyouroutstandingskillsintheproduct managementspace(fintech),customerservice, consultancy,andotherindustriesinwhichyouhave expertise.

Iamahardworkerandadedicatedemployee.Theseskills havehelpedmegrownomatterwhichindustryIworked fororwhichroleIworkedin.Imaynotknoweverything, butIdomybesttolearniteitheronmyownorseekadvice fromseniorstogivemybestshotateachtaskassignedto me.MydailymotivationbeforeworkistobebetterthanI wasthedaybefore,andafterworkistoensureIhave learnedsomethingnewattheendofeachday!Hence,I havebeenblessedtohavevariousfeathersinmy professionalhat.

BeingaStay-at-HomeMom(currently),howdoyou envisiongrowingintheindustrywhenyouareback, andinwhichindustryareyouaspiringtoemerge?

AsIlookaroundattheopportunitiesandamslowly transitioningbackintotheprofessionalworld,Iam pleasantlysurprisedathowdiversityandinclusionare givingachancetoallequally Andhence,Istronglybelieve

A Determined Customer-oriented Professional

thataslongasIamhoningmycurrentskillsandkeepingup todatewiththelatesttrends,thebreakItooktofocuson mykidswillbenothingbutanassetforme.

Iwouldlovetogrowinthehealth(mental/physical) industryasIbelieveinthefast-pacedworld,weallneedto giveimportancetojustpausing,smellingtheflowers, relaxing,andmovingahead,andIwouldlovetocontribute tothat.

InitiatingyourcareerasaDataAnalystat(MaGIC) MalaysianGlobalInnovation&CreativityCentre,what werethechallengesyoufaced,andenlistusthe professionalhacksthathelpedyoubecomethegrand successthatyouaretoday?

Thefirststepintotheprofessionalworldisalwaysa challenge,andsoismine.Buthavingamazingmentorsis whatmadethisjourneysmoothandmemorable.Everytask wasachallenge,whichmadeeachdayunpredictableand exciting,whichgavemethezesttodowhatneededtobe doneandmore.

ShareyourexperienceofFave,andwhatwerethe learningsthatmadeyourampupyourgrowthcurve?

MyexperienceatFaveiswhatmademetheconfident,selfmotivated,andstrongpersonthatIamtoday.Ihadthebest femaleleadsandmentorswhoinstilledtheircompletefaith inme,whichmademebelieveyouarenevertoonewto haveandvoiceyouropinions.

AsFavewasconstantlyexpandinginnotjustdifferent sectorsbutalsocountriesandcities,Iwasgrowingaswell, sincethepeoplethereweremyfamily,whosawmeasa timidnewcomer,growingtoaQualityAssuranceManager (responsiblefortheKPIsandqualityofa20-memberteam) andamotheroftwins,eventuallymovingtoadifferent continent(whilestillworkingforFave).Hence,therewas asmuchprofessionalgrowthasapersonalone.

Pleaseshareyourthoughtsonthefutureofsocialmedia providedwiththedevelopmentofMetaverse,whichis grabbingtheglobalspotlight.

ThedevelopmentofMetaversewillcompletelytransform storytelling;hence,peoplewillbeabletoselland experienceservicesinadifferent,morerealisticway.

“

“

Mydailymotivationbefore workistobebetterthan Iwasthedaybefore,and afterwork,istoensure Ihavelearnedsomething newattheendofeachday!

Wafeeqa Wahid Stay-at Home Mom Product Specialist, Customer Happiness, and Digital Markeng professional

Pleaseshareyouropinionaboutthemarketingand advertisingindustryforthebuddingentrepreneur.

Theworldhasbecomeverysmallnow,especiallypostCoronatimes.Youcouldbesittingonabeachonaremote Asianisland,promotingaproductyoubelievetosomeone inNewYork.Buddingentrepreneurshavetograbthat goldenopportunityandputthemselvesoutthere,keeping alltheirhesitationsaside.

Pleaseshareanyinspiringstoriesorothertopicsthat youwanttheworldtohearfromyou(poems,articles, experiences,adventures,lessons-to-mothers,etc.).

Beingamotherdoesnotmakeyouanylessprofessionally credible.Infact,itaddstoyourstrengthssincenowyouare arolemodeltosomeonewholooksuptoyouandfor whomyouareintheworld,especiallyintheinitialyears. Mylifeafterbecomingamotheroftwinshaschanged drastically,butforthebest;asnowforeveryadventure(be ithiking,roadtripping,orgettinglostinnewcities)and challenge,Ihavetwonewconstantcheerleaderswithme. Moms-kidsdonotslowyoudown;theyboostyou!

TestimonialsfromColleagues

empathyandawaywithwordsthat’suplifting andsupportive.Anamazingmomtotwins, that’ssuperheroworkrightthere.Gratefulto knowherandcallhermyfriend.

TrishalaHalaengady, SeniorManager-DigitalMarketing TataMotors(India)

Wafeeqahasbeenagreatcolleagueandfriend. Herprofessionalism,eagernesstolearnand senseofhumourdefinitelycontributedtothe increaseoftheteam’smorale.Itistrulyan honourtobeabletoworkalongsidesucha greatindividual!

Hanan,

I’veknownWafeeqasincechildhoodand shewasalwaysthesweetestpersoninthe classroom.Hersoftsmilewasalwayskindto theonewhoneededit.Hersenseofhumoris whatanyonewhoisnotherfriendismissing outinlife.Talkingtoherisnon-stoplaughter Calminstressfultimesalwayswiththeright wordsattherighttime.

Whatshewasknowninschoolandwhatsheis knownfornowinourfriendcircleisher

Wafeeqahasalwaysbeenatrueexplorer, alwaysonaconstantsearchtoredefineherself acrossdifferentrolesandaspectsofherlife. Rightfromthemyriadofactivitiesshe participatedinduringschoolandcollege,tothe variousprofessionalrolessheundertookasa teacher,analyst,CustomerServiceConsultant andnowaStayAthomemom.

Shehasalwaysgiveneveryexperiencethebest versionofherself.Shehasalsoalwaysbeenthe strongestpillarinallherfriendcircles,witha neverendingsupplyofthemostcomforting wordsorencouragementandthewittiestof comebacks.

Andinthe10+yearsofourfriendship,I’ve seenhergrowfromacare-freesoultobeinga kick-assMomnow.SheisaWonderWoman andeventhoughhercapehasbeenthroughthe ringermultipletimesshecontinuestokeep flyingup.

AngelineChoong, RegionalLead,CustomerHappiness FaveAsia(Malaysia)

Mompreneur(UnitedStatesofAmerica)

Remote Patient Ho w Monitoring (RPM) Changing Heahcare T echnology is

HealthcaresystemsacrossAmericahavebeen

digitizingtheiroperationstoimproveoutcomes andreducecosts.Onetoolbeingusedby healthcareorganizationsisRemotePatientMonitoring (RPM)technology—atypeofdigitalplatformthatextends healthcareproviders’reachbytrackingsymptomsand continuouslymonitoringvitalsigns.Patientsalsooften receive24/7on-callnursingsupport,whichhelpstoreduce unnecessaryemergencyroomvisitsandimproveclinical outcomes.

Thisvirtualexpansionofhealthcarehasgainedparticular attentioninthewakeofthepandemic.Accordingtothe WorldHealthOrganization,about90%ofcountrieshave experiencedsomeformofdisruptioninessentialhealthcare servicesduetoCOVID,whichhaspromptedanincreasefor virtualmodelslikeRPM,wherepatientsaremonitored fromanywherewithinternetaccess.

“The pandemic has created a unique opportunity for RPM to take on a greater role in healthcare,” saysPatrick Owensby,VPofCarolinaCaringHouseCalls,aprogram designedtoincreasehealthcareaccesstopatientswhoare experiencingaseriousillness. “It often keeps patients at home where they are more comfortable, instead of high-cost settings like emergency rooms and hospitals.”

ThebenefitsofRPMarethree-fold.Itoftenboostspatients' physical,mental,andemotionalwellnessbydeliveringa holisticapproachtocare,whichtypicallyresultsinhigher patientsatisfaction,especiallyforthosewithcomplex conditions.

Theincreaseinchronicconditionslikediabetes,heart disease,andmorehavealsobeenafactorinthegrowthof RPM.ManypeoplewiththeseconditionsfearCOVID,as theyareathigherriskofgettingitandthereforeavoidcare wheneverpossible.AccordingtotheCentersforDisease

ControlandPrevention(CDC),anestimated41%ofadults avoidedgoingintothehospitalwhenCOVIDfirstbecamea significantconcernin2020.

“Many physicians have seen chronic conditions worsening since the pandemic,” saysScottLofland,VPofPalliative MedicineatCarolinaCaring,aprogramthatoffersanextra layerofongoing,supportivecaretothosefacingaserious illness. “RPM is an important tool to improve patients’ quality of life by closely managing their care and tailoring treatment to each patient’s unique needs.”

RPMservicesareagreatalternativeforthosewholive outsidemetroareasorareunabletoaccessclinicalcaredue toadebilitatingcondition.Thistelemedicineapproachdoes notrequireinteractiveaudio-videoandvirtualvisitslike othermethods.Instead,itrequirestechnologythatcollects physiologicdatafrompatientswhilethey'rereceiving treatmentintheirhomesetting.

CarolinaCaring,aleadingnonprofitseriousillnesscare providerinNewton,N.C.,launchedRPMrecentlyforits palliativemedicinepatients. “The patient experience is at the heart of everything we do,” saysCarolinaCaring PresidentandCEODanaKillian. “That’s why Carolina Caring strives for excellence in all areas, including technology that enhances patient care and advances how people are able to receive it.”

CarolinaCaring,foundedin1979,isanindependent, community-based,nonprofithealthcareprovider.It specializesinprogramsthatofferrelieffromchronic conditions,seriousillnesses,andthechallengestheybring, includingpalliativemedicineandhospicecareforallages, primarycare,andgriefcounseling. Currently,Carolina Caringserves12countiesacrosswesternNorthCarolina andtheCharlotteRegion.Formoreinformationabout CarolinaCaring,pleasecall828.466.0466orvisit www.CarolinaCaring.org

About the Authors About the Authors

ScottLoflandisanAirForceveteranwith extensiveexperienceinlogistics.Duringhis tenureasSeniorEnlistedLeaderforLogisticsand throughouthis19yearsinthemilitary,hehas managedoperationsandevaluatedprocesses forchallengeddepartments,addressingand correctingissueswithaccounting,quality assurance,andoveralldeploymentreadiness.As aresultoftheseefforts,hetoutsthebenefitsof goodleadershipandbelievesthatstaff developmentiscriticaltoexceptionalcareand service.

LoflandhasbeenwithCarolinaCaringsince2013 andhasalsocontributedhistimeandskillsto financeandprojectmanagement.Inadditionto anMBA,Scottholdsagraduate-levelcertificate inHealthServicesManagementandserveson theboardofdirectorsfortheAssociationof Home&HospiceCareofNorthCarolina(AHHC).

Before

AftercompletinghisBachelorofSciencein NursingdegreeattheUniversityofNorth CarolinainCharlotte,heearnedamaster's degreeinHealthcareAdministrationfrom PfeifferUniversity

Hisuniquebackgroundandskillsetmakehim wellpositionedtoleadaprimarycareprogram thatwillenableCarolinaCaringtobettermeet theneedsofpatientswhofacebarriersto accessingroutinemedicalcaredueto debilitatingmedicalconditions.

joiningCarolinaCaring,Patrick Owensby,MHA,BSN,servedinhospital leadershippositionsatDavisRegionalMedical Center,LakeNormanRegionalMedicalCenter, andFryeRegionalMedicalCenter,wherehe leveragedhisknowledgeandexperienceto buildextensivephysiciannetworksamida rapidlyshiftinghealthcarelandscape.

PatrickOwensby VicePresident, Home-BasedPrimaryCare CarolinaCaring

ScottLofland VicePresident,PalliativeMedicine CarolinaCaring

QualityNursing TheImpactof toDetermine Patient Satisfaction

Intheeraofhigh-techdevicesandadvancing technologies,somerootsofhumanityhavebeen preservedtomaintainthebalance.Thehealthcare sectorspecificallygivestheserootstheutmostattention.

Therootsbeing,empathy,andcare,thesectorhasservedits patientswiththeproperuseofthese.Withthis,therequired comfortandhospitalityofthepatientsareensured.Nurses, specifically,areresponsibleforattendingtotheneedsofthe patients.

Somereportsshowthatnursesusuallyspendabout2hours and25minuteswithpatientspernine-hourshiftinthe middleofcommunicatingwithfamilycaregiversand patients,deliveringcare,andtakingcareoftheneedsofthe patientthatarenotdirectlyrelatedtotheirtreatment,such astoiletingorhygiene.

Thequalityofthewaythenursescatertothepatientshasa bigimpactonthelevelofsatisfactionreceived.Withthe changingnormsofthehealthcaresector,nursinghasalso witnessedchanges.

What are these satisfactory nursing ways?

Let us find out in this article.

CareThroughPersonalizedCommunication

Theskillfulabilityofthenursesliesintheirpowerto empathicallyandefficientlyconversewiththepatients. Nurseswhospendthemosttimewiththepatientsarevital fordeliveringqualitypatienteducationbysoothingthe concernsofthepatientsandsideliningtheirfears.

Nursingexpertsagreedwiththefactthatnurseswhogetto knowandunderstandtheirpatientsonapersonalground aremoresuccessfulatimprovinganddeliveringsatisfaction topatients.

Butcreatingthatbondwiththepatientsisatoughtask. Nursesneedtolookoutforandcatertomultiplepatients. Theseseveralinteractionswithmorethanjustonepatient createanobstacleforthemincreatingandmaintaininga personalrelationshipwitheveryonetheylookafter

ImportantRoleinPatientSafety

Nursesplayavitalroleintheprotectionofpatientsafety, whichisstatedasacriticalaspectofpatientsatisfaction.

TheAgencyforHealthcareResearchandQuality(AHRQ) statedonitswebsite,“Ofallthemembersofthehealthcare team,nurses,therefore,playacriticallyimportantrolein ensuringpatientsafetybymonitoringpatientsforclinical deterioration,detectingerrorsandnear-misses, understandingcareprocessesandweaknessesinherentin somesystems,andperformingcountlessothertasksto ensurepatientsreceivehigh-qualitycare.”

Nurseswhoconductregularroundsandareattentivehavea positiveeffectonpatientsatisfactionscoresanddata.

Astudythatwaspublishedin2016intheJBIDatabaseof SystematicReviewsandImplementationReportsshows thatanimprovementinpatientsafetyoutcomeshasbeen notedwithatimelynurseroundingprotocol.Itwitnesseda reductioninpatientfallsby50percentandan11percent improvementinpainmanagement.

Nurseroundingiseffectiveasitgivesthepatientsachance toaskforhelpwhentheyotherwisemaynothave.Inthe studymentionedabove,thefallratesofpatientsmayhave fallenasnurseswerepresenttoaccompanythemtothe bathroomorcollectanitemfromacrosstheroom,instead ofthepatientwhomighthavegonewithoutanyhelp.

BlendingPatientandNurseExperience

Fordeliveringkeycarequalityroles,nursesmusthave propersupport.

Ithasbeenconfirmedinthedatathatapositiveworking environmenthasaneffectiveimpactonpatientexperience scores.

Anotherstudyconductedin2019byPennNursingshowed thattherehasbeenahugeimpactofworkingconditionsand nursesatisfactiononpatientcarequality,safety,and satisfaction.

Alinkbetweenfourkeycarequalityoutcomeswas revealedaboutnurseworkingconditionsinaliterature reviewof17journalarticlesthatconsistedof16years’ worthofdata.Investigatorslookedatnurseassessmentsof qualityandsafety,patientsatisfaction,nursejoboutcomes, andpatienthealthoutcomes.

Otherdatafromover2,600hospitals,165,000nurses,and 1.3millionpatientsbroughtforwardthatanegativeimpact onallfourdomainshasbeennoticediftheworking conditionsofanursearenotgood.

PartingWords

Thehealthcaresectorhasbeencontinuouslygrowingand implementingnewwaystocreateacomfortableand satisfactoryenvironmentforpatients.Thewayagood environmentisrequiredforthepatients,inthesameway, nursesalsorequireacomfortableandpositivework environmentinordertodeliverbetterpatientcare.The sectorhasbeenimprovingonthesethingsandproviding betternursingqualityandhospitalenvironments.

AnishMiller

Sheila Bogen Execuve Director The Selelp Home

The Selfhelp Home The Selfhelp Home

Enhancing Qualies with Connuum of Care

Whatmattersmostwhenyouneedhomecareis

connectingwitharemarkablecaregiver! Nursingandresidentialcarefacilitiesare essentialinthattheyprovideapositivequalityoflifefor agingpeople.

Atsomepoint,supportfromfamily,friends,andlocal programsmaynotbesufficient.Peoplewhorequire full-timeassistancemaybemovedtoaresidentialfacility thatprovidesmanyorallofthelong-termcareservicesthey need. ,nursinghomes,and Assisted living facilities continuingcareretirementcommunitiesarejustafew examplesoffacility-based long-term care services

Whilesomefacilitiesmerelyprovidehousingand housekeeping,manyofferpersonalcareandmedical attentionaltogetherwith such life enrichment for residents, aslivemusicfromClassicaltoKlezmer,musicandart therapy,andthehighestqualityofrehabilitationand effectivecare.ThisiswhereTheSelfhelpHomeshinesout inthespotlight.

TheSelfhelpHomethrivesasaboutique Jewish community whereolderadultsexperiencethehighestqualityoflife possible,foundedontheprinciplesofcompassionand dignity

Undertheadeptleadershipof Sheila Bogen, Executive Director,TheSelfhelpHomeranksatthetopnationwidein short-termrehabandskillednursingcare.Thisyearthe facilitywasalsonamed the ‘best’ senior living community in the country byUSNewsandWorldReport.

TheLegacy

SelfhelpHomewasfoundedmorethan75yearsagowitha singularvisiontobearefugeforvictimsoftheHolocaust. Today,thiscontinuestobethemodelforhowtheHome servesolderadultsinthecommunity.Thebestpractices thathavebeenatSelfhelpfordecadesarelove,compassion, dignity,kindness,andrespectforthewholeperson.

Moreover,SelfhelpHomeistrustedbyoneofthemost renownedorthopedicsurgeons— DrFinnis Dr Henry Finn. arenownedOrthopedicspecialist.Heisoneofthefew doctorsintheUnitedStatescapableofsuccessfully operatingonarthrofibrosispatients.ApatientofDrFinn, JulieM.wasexcitedtodiscoverthatrealprogresswas possiblewiththetreatment.

Julie knew what she needed to do. Shemadethetripfrom TexastoIllinoisforthearthrofibrosisprocedure.Then,she turnedtoTheSelfhelpHomeforherOrthopedicrecovery andphysicaltherapypost-surgery.Shecontinuestoexpress enthusiasmandhopeonherpathtorecovery Addingtothis scenario,DrFinnmentioned,“Ourpatientsareflyingfrom allovertheUStorehabwithTheSelfhelpHomeaftertheir surgeries.”

Overtheyears,thelegacyandreputationofTheSelfhelp Homeserveastheleadingorganizationthatcontinuesto advanceasaculturallyrichcommunitythatoffers top-qualitycareforthosethatliveatSelfhelp,comefor rehabilitation,orworkhere.

AssuranceofQualityandConvenience

The Selfhelp Home is the only Jewish CCRC offeringa nicheatmosphere.Allthefactorsforsuccessfulagingare

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withinitswalls.Lifelonglearningispartofitsfabric:Life enrichmentforresidentssuchaslivemusicfromClassical toKlezmer,musicandarttherapy,andthe highest quality of rehabilitation andcare.Theauthenticengagementof diverseresidents,togetherwiththeabilityto‘ageinplace,’ definesTheSelfhelpHome.

ThisyearSelfhelpwasthefirstcommunityinthenationto everreceive certificationforAssisted Joint Commission Living.ThisisanewcategoryforJointCommissionin responsetoitsindustryseeinganolderandmorefrail populationinassistedlivingthaneverbefore.Olderadults arewaitinglongertomovetoseniorlivingorwaitingfora life-changingincidentlikeafalltomakethetransition.

Likemanyassistedlivingfacilitiesaroundthecountry,The SelfhelpHomeisexperiencinganacuitylevelincreasefor residents in assisted living. Thefacilityalsonoticedthatit isalreadydoingmanyoftherequiredcomponentstobe certifiedbytheJointCommissioninAssistedLiving,anew certificationestablishedbytheJointCommissionin responsetotherisingcareneedsinAssistedLiving Communities.

Therefore,TheSelfhelpHomewentforitasitwasessential togoaheadandcertifyitsefforts,bethefirstcommunityto achievethisandhopethattheindustrywillfollowtoraise thebarinassistedlivingcommunitiesacrossthecountry

ThestaffandtheexcellentcaretrulysetSelfhelpapartfrom therest.Providingthebesthigh-qualityservicestoits residentsisitstoppriority.Thereisanauthenticcultureof careatSelfhelp.Selfhelphasretainedaremarkablerecord ofstafflongevitywherestaffhavebeenhereformany years.

AdeptLeadership

SheilaBogenhasaspecialconnectiontoSelfhelpasbeing afirst-generationchildofsurvivors,“Themissionofthe SelfhelpHomeimmediatelyresonateddeepwithinme.” Herprofessionallifehasrevolvedaroundseniorcareand hospitalityandansweringthecalltoprovidethebest servicetoChicago’sonlyJewishnon-profitContinuingcare retirementcommunity.

Sheila has a lifetime career in senior care andgrewupin thehospitalitybusiness.HerfamilyownedadeluxeKosher resorthotel;sheunderstandstheimportanceofproviding excellentserviceandmakingpeoplefeelgood.

BenchmarkofCredibility

Selfhelpcreatesaboutiqueatmosphereforseniors providingapersonalizedcareplanforeachresident.The facilitylooksattheresident,whotheyare,wheretheyhave comefrom,whattheyenjoyandwhattheyneedtofeel comfortableandhaveahighqualityoflife.Selfhelp providestheentirecontinuumofcare;thisprovidesamore streamlinedapproachtothepatientorresident.

TheSelfhelpHomeisaone-stopshopforseniorswhowant toliveanextraordinarylifeinasafeenvironmentandcan feelsafetoageinplacewithoutmovingtoanotherhome whentheircareneedschange.Forexample,residentsthat moveinunderassistedlivingknowtheyhaveasafeplace torecoverhereiftheybecomeill.

Itsrehabpatientsoftendecidetostaylongtermorcontinue therapywiththeoutpatienttherapyservices,orthey stay in a respite apartment foracoupleofadditionalweeksafter rehabiftheyarenotreadytoreturnhome.

PearlsofWisdom

Sharingheropinionsonhowadvancedtechnologiesand gadgetshaveaidedthenursinghomeindustry,Sheila shared,“Weareusinganewtoolcalled VirtuSense Technologies Weassesseverynewresidentanduseitin ourrehabilitationunittoensurepatientsaresafetoreturn home.Ourtherapyservicesextendthroughoutourentire communitygivingeasyaccesstoeachresidenttobeliving theirbestlife.”

Moreover,asadviceforthebuddingaspirantswillingto enterthenursinghomeniche,Sheilaexpressed,“Be preparedtoworkextremelyhard,investyourselfintothe

entity,treatyouremployeeslikefamilymembers-atleast theonesyoulike.”

“Treateveryresidentasiftheyareyourgrandparentsor parents.Everydecisionyoumakeshouldbeprecededby“is thisdecisionthebestonefortheresidents,”addedSheila.

EmbracingtheFutureRoadmap

TheSelfhelpHomeplanstoaddHomeCareasanadded servicetoitscontinuumofcare.Thiswouldtakeits servicesoutintothecommunityandallowthefacilityto reachpeoplethatarenotreadytomove.

Moreover,sharingheropinionson the impact of home nursing services intoday’sworldSheilastated,“Wehave knownforsometimethatastheBabyBoomersage,the demandforhealthcareworkerswouldbestretchedtothe max.Nooneanticipatedaworldwidevirusthatwould throweverycountryintoturmoilandaffectsomany ordinaryeverydayeventsandfamilies.”

Someofthemostsubstantialimpactsarestaffingwithin HealthCareareas,especiallyintheSeniorCarefield,which arisesfromlowwagesforeverylevelofcare.

TheMedicaidreimbursementforLongTermCareresidents iswoefullyunderfunded.Everystatehasitsownaxeto grind,butthechallengeisevenmoresignificantinIllinois,

Inthecurrentfinancialsituationwhereinflationisgalloping aheadofus,thatdiligentCNAisonlymaking$15anhour inthecityofChicago.Ifyouwerefinanciallyresponsible foryourspouse,twochildrenandagoldfish,couldyou affordrent,food,clothing,transportation,etc.,$15anhour? Soasother,lesstaxing,lessresponsible,lessstressful opportunitiesarise,nursinghomestaffareleavingthe industryindroves.

Somestrategiescanmitigatethis“Nursingbraindrain”–hopefully,manyoperatorshavespenttime,money,interest, andpersonalinvolvementtonurturetheirstaff.AtSelfhelp Home,weareproudtosaythatwehaveemployeeswho haveworkedwithusformorethan20,30andeven40 years.ItisallduetotheculturethatpervadesintheHome.

Secondly,itisabouttimethattheImmigrationAuthorities allowqualifiedHealthCarepersonneltoenterthiscountry towork.Insteadofignoringthethousandsofillegal, non-medicalpersonnel,letusopenourbordersand welcomequalifiednurses,aides,etc.

BythetimeImmigrationOfficialsretire,theremightnotbe anyprofessionalsaroundtocareforthem.“Andfinally,let uscreateprogramsatthehighschoollevelwherecareersin Nursing,SeniorCareandHospitalitycanbeencouraged, taught,andlaudedas ” she The Best Career in The World, concluded

whichranksthirdfromthebottomofthenation’s reimbursement.

Nursing Technologies Transforming Patient Care

Technologyhasplayedanimportantpartinchanging

thenormsoftheworldineverypossible circumstance.Ithasprobablygivenyearsof advancementinashortperiod.Everyindustryhas witnessedamassiveboostinitsgrowthandwaysof functioning.Businesseshaveseenflourishment;logistics haveseenease;healthcarehasreceivedahelpinghandthat makestheirworkeasierandmoreaccurate.

Thehealthcaresectorhasbeenstrengthenedbytheuseof technology.Theduohasmadeitsimplertoperformtasks thatwereonceconsideredtough.Fromtheprocessof surgerytothenursingandcateringofpatients,everything hasbeenstreamlined.

Thenursingsectorhasseenseveraluniquetransformations thathaveboostedtheexperienceofhealthcareworkersand patients.Healthcareworkershavelearnedadvancedwaysto catertotheneedsofpatientsandensureacomfortable,safe, andmorehome-likeenvironment.

How is the duo catering to the patient's unique needs?

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TelehealthDevices

TheCOVID-19pandemichasaffectedtheworldinabad way,butwithtechnologicaladvancements,thehealthcare sectorhasfoundwaystocatertopatientsinneed. Telemedicinehasexponentiallyshownitsbenefitsfor practicesstrictlyrelatedtopatients.Telehealthprovestobe alife-savingagentunderthepandemic-causedrestrictions incomparisonwithvirtualvisitsandofficevisits.

Inthiscase,healthcareandnursingproviderstake advantageandmakeuseofHIPAA-complianttelemedicine software.Utilizingsuchatool,nursingprofessionalsgetthe opportunitytoorganizevideo-basedconferencesandcater totheneedsofpatientswhilemaintainingadistance.They evengetthechancetoconductgrouptherapysessionswith nolimitstothenumberofparticipantsandmakesudden adjustments,leavecomments,ormakeachartofthe patient'sprogresswiththenote-takingtool.

VirtualandRoboticNursing

Astudyshowsthat86%ofhealthcarecompanieshave alreadystartedimplementingsomeorotherartificial intelligence(AI)solutions.Fortheimprovementinpatient engagementandsafety,theyrelyuponAI-drivenchanges androbotics.Thisreducescosts,enablespredictivecareand distanthealthcaredelivery,andachievesbetterresultsin management.

Moxirobotsarealreadyhelpingnursesbyperforming time-consumingtasks.Forexample,therobotscandeliver labsamplesorevencollectmedicationsfromthepharmacy

Theseofferpersonalizationandcantransformthecare continuumwithreal-timeassistanceandaccuratehealthcare service,eradicatingnurseburnouttoo.

PressureandMotionSensorAlarms

Recentresearchhasresultedinnearly69%ofhome healthcarepatientsbeingaged65ormore.In-roomsensors areenvisionedtoconstantlymonitorandsafeguardthe elderly.

Themotiondetectionsensortriggersanalertafterspotting anymovementinthebody.Itisfairlyeffectivein

preventingthepatientfromfalling.Systems,assuch,are inbuiltwithanurse-callingbuttonthatsignalsthe caregiverstoattendtothemasquicklyaspossible. Moreover,therearedooralarmkits,wirelesspagers,home monitoringpressuresensorslikechairorbedoccupancy sensors,etc.

Remotepatientmonitoringgivesthechancetocaptureand analyzethepatient’songoingmedicalconditionsand requiresnoneedtoarrangeavisit.Someofthetoolsthat aremostlyusedinthesectorincludeportableECG monitors,digitalstethoscopes,pulseoximeters,blood pressurecuffs,andwearablesforactivitywithbiometric trackingssuchasskinpatches,wristbands,andBluetooth thermometers.

Thesedevicesassistinmonitoringdiseasessuchas diabetes,hypertension,andCOPDandarealsousefulin transferringtherecordsintoanall-in-onesystem.

SmartRooms&Beds

Hospitalbedsandroomsthesedaysarenotonlyaltering traditionalmedicalroomdesignsbutalsoensuringbest-inclasspersonalizedpatientexperiences.

Nursingpractitionersareeasedupwhenpatientsenjoy high-performancesmartroomsystems,mattresses,andbeds withenhancedcomfort.

Bedslikethesearealsosensor-chippedandequippedto makesureofproperpostureandsupportsothatthenurses donothavetocometotheaidforthechangeinposition severaltimes.Smartroomsarealsoequippedwithscreens forvisualcommunicationbetweenthepatientandthe nurse.

Addingtothat,theremightbeanIVpumporkitaswell, thatmightboastadoseerror-reductionsystem.Thus, diminishingthepossibilitiesofhumanerror.

FinalStatement

Nursingpractitionersstillpreservetheirrelevanceina worldthatisfulloftechnologicaladvancementsand improvements,whiletechtransformationsand improvementscomplementnurses’endeavorsandassist theminmakingsureofproductivepatientcaredelivery.

AnishMiller

The Future of the Mobile Application Market for PregnantWomen

By- Evgeny Zhikharev

About140millionwomengivebirthworldwide everyyear,andover60%downloadmobile pregnancyapplications.Itisadynamicmarketthat isattractingagrowingnumberofusers,advertisers,and investors.Ifyouwishtofindoutthevariousfactorsthatare stimulatingitsgrowthandshapingstrategiesforkey players,thisarticleistheperfectmatch.

UseofMobileApplicationforPregnantWomen

Pregnancyappsgivewomeninformationalandemotional support.Futureparentscanfindanswerstofrequentlyasked questionsabouthealth,psychology,andtheirchanging lifestyles.Awomancantrackchangesinherbodyusing healthchartsand,ifnecessary,receivetelemedicine consultations.

Communicationwithotherpregnantwomenthroughchats helpsthemsocializeandfindsolutionstocommon problems,whilemarketplacesofferthemnecessaryand desirableproductsatadiscount.Inaddition,pregnancy

appsarequicklybecomingEdTechplatformsoffering tutorials,workshops,andexperttraining. ApplicationdevelopersareactivelyimplementingAI technologies,whichmakeinteractionwithusersmore personalized.

FactorsDrivingGrowth

Themarketisaffectedbybothshortandlong-termtrends, includingtheCovid-19pandemic;thegrowthofmobile Internetusersandanincreasedtrustinmobileservices.

Duringthepandemic,pregnantwomenfoundthemselvesat risk,becauseaconsultationataclinicbecameassociated withthepossibilityofinfection.Womenhavesincestarted tousepregnancyappsasasourceofinformationanda securechanneltocommunicatewithdoctors.

Thiswasfacilitatedbytheincreasedpenetrationofmobile Internetaroundtheworld.ThenumberofInternetusersis increasingby4%peryear,andmostofthem(92.4%)use

Evgeny is the Founder of the amma pregnancy tracker, downloaded by 7% of pregnant women worldwide. Eugene is a serial mobile-IT Entrepreneur listed in Global 500 FemTech Personalities

Evgeny Zhikharev, Founder and CEO

Author Bio Author Bio

Evgeny Zhikharev, Founder and CEO Amma pregnancy tracker

mobileInternet.In2022,theaveragemobileInternetspeed increasedby40.6%comparedtothepreviousyear,reaching 29.91Mb/s.Costshavealsobecomemoreaccessible, droppingfrom$8.18to$4.07pergigabyteoverthelasttwo years,whichismorethanhalf.

In2021,digitalhealthraised$29.1blnininvestments, twiceasmuchastheyearbefore.Ofthese,femtech companiesreceived$1.2bln,whichalsosetanewrecord. Solutionsforpregnantwomenisnowthelargestfemtech segment,witha21%marketshare.

CurrentMarketScenario

AccordingtoAppMagic’sanalytics,overthepastfive years,thenumberofdownloadsofthetenmostpopular pregnancyappshasgrownfrom10mlnto46mlnperyear. Annualgrowthhit71%andcontinuestorisedueto expansioninemergingmarkets.

Playersusetwomainmonetizationmodels:

Ÿ Subscription.Thismodelispopularindeveloped countrieswithahigh-payingaudience.

Ÿ Advertising.Pregnancyappsareattractiveto pharmaceuticalandFMCGcompanies.Sincewomen usetheappsfor7-9months,duringwhichtheymay experienceanxietyandstress,advertiserscanbuild long-termandtrustingrelationshipswithwomenand theirlovedonesthroughthischannel.Applicationsunite anicheaudiencethatcanbesegmentedbysociodemographicindicators,weekofpregnancy,or trimester.

AccordingtoJCMarketResearch,theincomevolumeof participantsinthepregnancyappmarketin2021amounted to$96.3million,whichis5.5%higherthantheprevious year Theindustryvolumeisexpectedtogrowby6.2%per yearandwilllikelyreach$165.8millionin2030.

Pregnancyappsareatthecrossroadsofthefemtechand parentingtechmarkets.Thisniche’stotaladdressable market(TAM)canbeestimatedat$1.2trillion,andthe serviceableaddressablemarket(SAM)at$550billion.

FuturisticRoadmap

AccordingtotheUNforecast,by2050worldpopulation willincreaseby2billionpeople-fromtoday's7.7blnto

9.7bln.Thismeansthatthenumberofpregnantwomen willriseaccordingly.Atthesametime,1/3ofthe population,mainlyindevelopingcountries,isstillnot coveredbymobileInternet.

Thus,thegeographicexpansionforplayerswillbedirected atemergingmarkets.

Pregnancyappdeveloperswilllookforwaystogetaround the“objective”marketrestrictions,ofwhichtherearetwo. First,thisisarelativelysmallaudience;140mlnpregnant womenisarathernarrowaudienceforcompanieswith globalambitions.Secondly,thereisthegestationalage, whichislimitedto9months.Consequently,companieswill seektoexpandtheiraudienceandincreaseuserlifetime (LT).Howwilltheyachievethis?

Toexpandtheiraudience,pregnancyappswillgenerate functionalityfortheentirefamily,evolvingfromFemTech toFamilyTechservices.Studiesshowthatmenwhouse pregnancyappsbecomemoreinvolvedinpregnancyissues andmoreattentivetotheirpartners.Thus,themarket’s targetaudience,whenconsideringrelativesofpregnant women,couldgrowtoabout1.2billionpeople.

Thetermsofuseofapplicationswillexpanddueto functionalityaimedatpreparingforpregnancyandthe postpartumperiod.Thus,theuserlifetimecanincreaseto 4-5years.

WrappingUp

Themarketformobileapplicationsforpregnancy managementisnotsaturated.Itsfurthergrowthwillbe ensuredbythecontinuedpenetrationofmobileInternet, expansionintoemergingmarkets,andtheexpansionof functionalityforbothwomenandtheirfamilies.Itis becomingveryattractivetobothinvestorsand entrepreneurs.

Aspartofthedigitalhealthindustry,pregnancy managementappswillhelpensurethatpregnantwomen andtheirlovedoneshaveequalaccesstoup-to-date medicalinformationanddigitalhealthbenefitsthroughout theworld.