Vol: 10
Issue: 15 Year: 2024
Middle East's Most Influential COOs to Watch
Tim Jacobs
Reimagining
Global Events TimJacobs COO HQWorldwideShows
Leadership is not about titles, positions, or owcharts. It is about one life inuencing another.
Editor’s V I E W
www.X.com/insightssuccess
Why Every Company Needs a COO
ChiefOperatingOfficersareaveryimportantpartoftheorganizations'
successandstability.Theyplaytheroleofconnectionbetweenstrategic visionandeverydayoperationswiththeabilitytoruntheorganization smoothlywhilekeepingpursuinglonger-rangegoals.AccordingtoPwC, companieswithaneffectiveCOOactuallyhave20%higheroperational efficiencycomparedwiththeothersthatdonothavethisrole.Thisisaccording toHarvardBusinessReview;thisresearchfindsthatacompanyis50%more likelytooutperformwhenithasaCOO.
Thetasksinvolveprocessoptimization,resourcemanagement,andfostering innovation.Withoptimizedworkflowsandremovingredundantsteps,COOscan savealmostallthecostandincreaseproductivitybyleveragingcollaborative workflowsystems.Infact,morethan65%oftheFortune500companieshavea COOintheirofficerpositions.
EmployeeengagementisanothersignificantpartoftheroleoftheCOO.By settinganenvironmentfocusedoncollaborationandaccountability,itenablesthe COOtocreatemomentumformoraleandtogetcreativethinkingfromthe employees.Therefore,theprincipleofengagementhastobeestablishedinsucha waythatwillbeabletocontinuouslyimproveandrespondtochangingmarket conditions.
AnorganizationcannotbesuccessfulunlesstheCOOpositionistakenasintegral toit.Forinstance,throughefficientmanagementofoperationsandalignment, COOsensureefficiencywhilemaintainingstablegrowthinthemidstofaneverchangingbusinessenvironment.
ThelatesteditionofInsightsSuccess,titled " Middle East's 10 Most Influential COOs to Watch," featuringleaderswhohavemadesignificantimpactsintheir organizations.TheseCOOsarerecognizedfortheirstrategicvision,operational excellence,andabilitytofosterinnovationwithintheircompanies.They exemplifyhowtheroleofaCOOcandrivenotonlyoperationalefficiencybut alsocontributetotheoverallstrategicdirectionofabusiness.
Haveagoodreadahead!
08. C O V E R S T O R Y Tim Jacobs Reimagining Global Events
18. P R O F I L E S
28.
Ankit Kapoor Ensuring Goal attainment with an Empathetic Approach
Ilyas Mohammed Spearheading the Adoption of Cutting-edge Services
24. A R T I C L E S
14.
Aligning Operations with Corporate Strategy: Best Practices for COOs
Enhancing Employee Engagement Through Effective Operations Management
,, ,, The Internet is becoming the town square for theglobal viage of tomorrow.
- Bill Gates
Amer Sbeihi ng Officer
Middle East's Most Influential COOs to Watch
Featuring
Watad Group Enterprises www watadqatar.com y
Ankit Kapoor
Chief Opera ng Officer
Fabrizio D'Amico
Chief Opera ng Officer
Ilyas Mohammed
Chief Opera ng Officer
Pravin Jaiswal
Chief Opera ng Officer
Tim Jacobs
Chief Opera ng Officer
Usman Malik
Chief Opera ng Officer
RCS Sports & Events www.rcssports andevents.it
AmiViz www.amiviz.com
Descrip on
Amer Sbeihi oversees strategic opera ons, promo ng sustainable growth and innova on at a prominent enterprise group, focusing on enhancing service delivery across diverse sectors.
Ankit Kapoor leads with a focus on innova ve investment strategies, fostering growth and excellence within a dynamic asset management environment, commi ed to ethical prac ces and client-centric solu ons.
Fabrizio D'Amico leads event management opera ons, emphasizing crea vity and strategic planning to deliver memorable experiences in the sports and entertainment industry, commi ed to excellence.
Ilyas Mohammed champions technological advancements, enhancing opera onal efficiency and market reach for a leading digital pla orm provider, dedicated to delivering excep onal customer experiences.
TechnePlus www techneplus.com
HQ Worldwide Shows www.hqws.com
VaporVM www.vaporvm.com Asas Capital www.asascapital.com
Pravin Jaiswal spearheads opera onal strategies, enhancing produc vity and innova on at a technology solu ons provider, dedicated to delivering high-quality services and client sa sfac on.
Tim Jacobs excels in opera onal leadership, driving strategic ini a ves and enhancing performance at a global events management firm, ensuring seamless execu on and client sa sfac on.
Usman Malik drives opera onal excellence, leveraging technology to op mize processes and enhance service offerings in a cu ng-edge virtual management company focused on client success.
Tim Jacobs
Reimagining Global Events
Navigating the ever evolving events landscape is akin to being a ringmaster. The culmination of showmanship, stagecraft and guiding the audience through a story that perpetuates the event ideal.
TimJacobs COO HQWorldwideShows
The Extraordinary Journey in the Events Industry!
Attentionistherarestandpurest
formofgenerosity.Intoday's fast-pacedworld, characterizedbyfleetingattention spansandmomentarysocialmedia snapshots,theeventsindustryfacesa vitalchallenge:creatingprofound connectionsamidstconstant distraction.TimJacobs,anAustralian visionary,isrisingtomeetthis challenge,revolutionizingglobalevent management.
Tim'sjourneyfromaDJinGippsland totheCOOofHQWorldwideShows showcasesthepowerofobservation andadaptability.Hisearlydaysbehind theturntablesweremorethanjust aboutmusic;theywereabout connectingwithaudiencesand understandinghumanemotions.This formativeexperiencecreateda platformwhichTimusedtopropel himselftotheforefrontoftheevents industry,allowinghimtoorchestrate unforgettableexperiencesfor renownedclients.
Innovationandinsighthavebeen criticaltoolsTimhasusedin positioningHQWorldwideShowsasa globalpremierplayer.Underhis leadership,thecompanyhascurated remarkableeventsforadiversearray ofclients,includingroyalfamilies, sovereignbrandsandinternational summits.Eacheventembodiesa delicatebalanceoflogistics,creativity, andemotionalresonance,transforming gatheringsintomemorableoccasions.
AJourneyofGrowth
Acareerspanningclosetothree decadeshasseenTim’sexperience rootedinevolution.Ashetransitioned intovariousroleswithintheevents sector,hehonedhisuniqueapproachto
At the end of the day, it's not simply putting on a show. It's about creating connections to audiences that go beyond the moment - the creation of legacy
theeventindustry,eventuallyfocusing ontheMiddleEast,wherehebecame COOforHQWS.Hiseffortsledto soaringsuccess,navigating monumentaleventslikePopeFrancis's visittoAbuDhabiandadaptingtothe challengesposedbythepandemic.
Achameleon-likeabilitytorapidly respondtochangeprovedtobean invaluablecatalystforgrowth,bothin Tim’spersonaldevelopmentaswellas forHQWS.Hisleadershipofthe companiesrebrand,restructureand repositionbothduringandpost pandemicresultedingrowthfor HQWSthatwouldseeadoublingof staffandamultiplefactorincreasein bothrevenueandbottomlineforthe business.Thisofcourseisnomean featinamarketthatsawseveralevent companiesclosetheirdoorsasthe eventindustrywasbadlywoundedbya lackofliveeventsduring2020and 2021.
Leadership&Results
Leadershipstylesvarywidelybutcan usuallybepinneddownaccordingto anindividualspersonaandtheirown learningswhenascendingtheircareer ladder Whethertheybecoercive,
coaching,affirmativeorsometimes perhapsauthoritative.Inthisarena however,Timisoftenunpredictable whichservestobeanunusual advantage.Anon-conformistand adaptableapproachallowsTimtorally teamsandclientswithintheparticular windowsofoperationusingwhichever styleofleadershipbestsuitsthe scenarioforagivenmoment.
Thereisofcourseanemphasisonbest practice.Encouragingproactiveness, innovation,andageneralpositivity withinhisday-to-dayapproach, howeverthesegivencoachingfactors aresimplyabaselineratherthanall encompassing.Withintheconfinesof specificprojectsandteams,Timadapts hisleadershipstyletoensurethebest results.Wheresometeamsrespondto encouragement,othersproducebetter resultswhendirectlychallenged.
Throughouttheinternaldirection however,Timdoesplaceahighvalue onaligningwithclients'visions,seeing eacheventasanarrativethatdemands immersiveengagement.Inthismanner, a“resultsfirst”approachreinforcesthe cultureofembracingchangethatTim permeatesineveryemployeeand projectthatHQWSfostersunderits banner.
CraftingExperiences&Value
AkeyaspectofTim'sphilosophyisthe importanceofdetail.Hestrivesto createconnectionsandexperiencesthat transcendtheeventitself.Tothecasual observer,thismaynotalwaysbe evident,butanexampleofthiswould behisconsistent“alwaysthinkin 16:9”observation.Wherethe memoriesgeneratedareattheheartof anexperience,forhisclientroster, thereisoftenmorevalueinthe perceptionoftheeventoutsideofthe immediateaudiencewhoactually attendit.
PartofTimsrepositionofHQWS involvedprovidingspecificsolutionsto sovereignbrandsthatassistinthenot justtheexperienceandengagement, butperhapsmorecriticallytheshiftof perceptionaroundthatbrand.Intodays world,wherethecaptureofaviral momentwithinaneventenvironment
caneithermakeorbreakabrand,Tim hasformulatedasecretsaucewhich makesboththeperfect and imperfect momentsinaneventworktowards advancingaclientsvisionfortheirown identityandstrategicobjectives.
Thisintangibleassetofalways consideringboththeorchestratedand un-orchestratedmomentsastoolsfor useresonatesnotjustwithinevents, butcrosseschannelsintomedia,PR andseveralotherverticalsthat99%of othereventcompaniescanonlydream oftouching.
TeamsandCommunication
Timchampionsteamworkand communicationasessentialsfor successfuleventexecution.Thatsaid, heactivelyengagesintwomain projectmanagementphilosophiesthat whenblendedcanbeseentobe
paradoxical–AgilityandSilo Management.
Asignificantportionofhissuccessin buildingHQWStobecomethe powerhouseithasbecomehasbeen throughthecombinationofthese methodologies.Fastreactionsand changemanagementcombinedwith siloedteamsandinformation managementhaveproventobea formidabletechniqueinwhichdayto dayoperationscanfunction.From pitchingandcreative,throughtolive executionandposteventanalysisand reconciliation,theethosapplies exceptionallywellacrossmultiple businessfunctions,assistingin everythingfromresourceallocationto businessdevelopmentandmore.
Whencombinedwithhisdrivenand affablepersona,thesetoolsprovidea significantadditionaladvantage–a
highlyloyalteam.Staffturnoverin HQWSisinthelowsingledigit percentageratewithmultiple employeeshavingstuckwiththe businessforwelloveradecadedueto internalrespect,autonomyandactual enjoymentoftheprocess.Giventhe growthoffreelancersintheevent gameandthetransientnatureof employmentinboththeregionand industry,thisisquiteunique.
AnticipatingTrends
AtHQWS,thecommitmenttostaying aheadoftrendsisstrong.Timfostersa cultureofcuriosity,seekinginspiration beyondtheeventsspace,including technology,artandculture.The companyembracescalculatedrisks, investinginemergingtechnologiesthat enhanceeventexperiencesandfoster
innovation.Collaborationwithaglobal networkofsuppliersfuelsthis approach,ensuringallpartnerskeep pacewiththelatesttrends,indeed severalofthebusinessemployeescan findthemselvesinuniquescenarios withthesupplypartnersdevising mechanismstodeliversomethingthat isa“oneoff.”
Theothersideofthiscointhoughis progressforthesakeofprogressalone isnotputonapedestal.Theevent industryandindeedtheclientswho engageitoftenseekthe“wowfactor” or“thenextbigthing.”Regionally, governmentleadershavesoughttooutdoeachotherwithGuinnessWorld Recordsservingasattractorsto internationaltouristmarketsandthe like.Onthissubject,Timismore philosophicalthanmightbeexpected:
“Thechallengewithcreatingasingle hookthroughatrendisitjustcreatesa barsomeonewilltrytobreak. Ultimatelythatmightjustbeapassing fad.Ourdirectivesdriveustowards whatbringsvaluetoboththeclientand audiencethroughnarrativeandstrategy toachieveprojectKPI’sratherthan focusingontrendsalone.Thehookhas itsplaceandifyouwantabigbangor aworldrecord,wecan(andoftendo) doit,butweseeourpositionas guardiansforourclientsbrandand objectivesasprimary,withthetools weusetodeliverbeingexactlythat–tools.”
TailoredApproachesforUnique Clients
ThediversityofHQWS'sclients presentsauniqueopportunityfor craftingtailoredexperiences.Their operationalstrategiesmeldseamlessly tomeetclients’specificneeds.A standoutexampleisthehistoricvisitof PopeFrancistoAbuDhabi.Despitea tightfour-weektimeline,theeventwas craftedwithrespectforitscultural significance.Understandingthat significanceanditslong-termimpact underliesalotofwhatdrivesTimand inturnHQWS.
“HisHoliness’svisittotheUAEwas interesting.Weturnedaroundthe stadiumanditsgroundsto accommodate187’000peopleina compressedtimeframe,butevenwith thatscaleofoperation,myprimary focuslayonwhatsomeintheindustry mayhavegivensecondary consideration–themediateams.
Whilstwehadanaudiencethatwasin thehundredsofthousands,themedia teamsreachshowcasingtheeventlive aroundtheworldwastoanaudienceof overabillionviewers.Ineffect,whilst theywerehighlyconsidered,the attendingaudiencewithinthestadium
becamepropstothewideraudience aroundtheworld.Whenyouare responsibleforthepresentationofa nation,youmustconsiderthebig picture.”
Thislayeredthoughtprocessthathas cometodefineTim’sapproachtoevent strategyandonethathasfiltered throughtohisteamleads.Eachevent alwayscarriestheideaofvisibilityand reachasoneofitscentraltenets,with thecreativenarrativeansweringto eachlayerastheyarepeeledbacklike anonion.
MeasuringSuccess
ForTim,measuringsuccessiscertainly moreofaqualitativeassessmentthan quantitative.Thenumbers,while impressive,onlyconveyasmallpartof thestory.Clientsatisfactionisthe guidingmetric,andwithaclientroster thatkeepsreturningthisobviously works.However,thesesuccessescome invariousforms.
Externallyandforpublicfacingevents, thiscanbefoundwithintheevent experienceitself,consumer&client engagementlevelsandonground assessmentofon-sitereactionisone aspectthatformsthebodyofsuccess.
Forothereventtypesandobjectives, successcanbemorenuanced.Media reach,datacaptureandanalytics, perceptionalshift,thelayingof foundationsforfollowupprojectsthat furtherdevelopclientKPI’sall contributetothesuccessofthe business.
Butitdoesn’tendthere,internal progressisalsoseenasembodying success.HQWSdiversityinitsteams offersanotherpathtosuccessthrough talentdevelopment.Overtheyears, severalyoungteamshaveseentheir careersflourishasadirectresultof opportunityandpromotionwithinthe business.Thesedevelopedtalents furthercontributetowardproject deliveryandnurtureothernewtalents thatjointhecompanytherebycreating acycleofgrowth.
Ultimately,whilsttheadage“Youcant arguewithresults”doeshold significantswaywithinHQWS,Tim’s measurementofsuccessisbetter viewedastheconsistentpropagationof bothprogressanddirection,in whateverformthatmighttake.Perhaps ironically,itisthisethosthatalso servesclientsbestinterestandkeeps themcomingback.
Our focus is one that encompasses
multiple functions within strategic communications. Events are one vehicle within a eet of communication tools we use to deliver a narrative to audiences.
TheFuture
TimisalreadygearingupHQWSfor thenextstepinitsevolution,when questionedonit,heremainssomewhat elusivetospecifics,butdoesoffer someinsightintothedirection:
“Thelastcoupleofyearswiththesort ofprojectswehavedelivered,andthe resultsgarneredhavelaidthe foundationforthenextstageofthe companiesdevelopment,particularly internationally.HQWShascreateda reputationforacommitmentto excellencethroughcrafting experiencesthatputourclients objectivesandstrategyfrontand centre,whethertheybegovernment, corporateoranyotherentity
RecentlyHQWSwerepartially acquiredbytheglobalmedia conglomerateBanijayGroupcreating accesstoawholenewsetoftoolsand opportunity.Weseeafuturewherewe canincreaseourofferingwith partnershipsinseveralverticalsthat wouldcreatestrategicsolutionsthat arebespoke,unique,atanyscaleand inmultiplechannelssimultaneously. Howweplantodothat?Youwillhave towaitandsee!”
WhateverthefutureholdsforTimand HQWS,ifthelasttwoyearsare anythingtogoby,thiswillbeone individualandcompanytokeepa discerningeyeupon.
Aligning Operations with Corporate Strategy: Best Practices for
COOs
TheCOOroleismorecriticalin
today'sfast-pacedbusiness environmentthaneverbefore. Asorganizationsfindwaystostay competitive,operationsbeingaligned withcorporatestrategyhasbecomea verybasicfunctionfortheroleofthe COO.Thiswouldensurethatevery singledecisionmadeintheoperational setupsupportsandcontributesdirectly totheachievementoftheoverallgoals oftheorganizationthatdrivesgrowth andsuccess.
WhyDoOperationsNeedtoBe AlignedwithCorporateStrategy?
First,theprocesssetscleardirectionin pursuitofstrategicobjectives.Once operationsarealignedwithcorporate strategy,itpermitseffectiveallocation ofresourcesandfocusingeffortson valuedrivers.AHarvardBusiness Reviewstudyfindsfirmswhose operationsarealignedwiththeir strategiesare30%morelikelytomeet theirtargetsthanotherfirms.
Alignmentalsofosterscommunication atinterdepartmentallevels.Once peoplerealizewheretheiractivitiesare contributingtothebiggerpicture,then itharmonizesteamworkand cooperation.Suchacollectivefocus mayboostefficiencyandinnovation becausepeoplearehighlymotivated towardscommonpursuit.
BestPracticesforCOOs
COOscanadoptseveralbestpractices thatwouldbetteralignoperationswith corporatestrategy Thesebestpractices thusnotonlysmoothentheprocessbut alsostepforwardandaretranslated intoasenseofaccountabilityand performancewithintheorganization.
1.LayDownaClearVision
Aclearvisionisalsoattheheartofa successfulalignmenteffort.This,of course,istheworkoftheCOOworked,ofcourse,inclosepartnership withotherexecutives-todefinea
sharedvisionthatspeakstowhatwill looklikeiftheorganizationistruly successfulandhoweffortsin operationswillcontributetoapath towardachievingthatsuccess.
Anorganizationseekingtotakeover themarketwithsustainablegoodsand productsshouldbemanifestwithall theoperationalactivities.From sourcingofrawmaterialsto manufacturingprocesses,theentire lineofoperationsoughttobemajorly onsustainability Aclearvisiondepicts whateachemployeeisexpectedtodo inachievingstrategicobjectives,which inturninculcatessenseofpurpose.
2.DefineKeyPerformance Indicators(KPIs)
Measuringprogressisessentialto ensurethatoperationsalignwiththe corporatestrategy Tothisend, developingKPIshelpstheCOOtrack howitperformstowardsstrategic objectives.TheymustbeSMART: specific,measurable,achievable, relevant,andtime-bound.
Forexample,ifacompanystrategyis designedtoincreasecustomer satisfactionby20%withinayear, relevantKPIswouldbecustomer feedbackscoresorresponsetimeto questions.TheCOOshavethe responsibilityofreviewingthese metricsfromtimetotimetoidentify whereoperationalchangesare necessaryandteamsremainfocusedon strategicpriorities.
3.ImprovingCross-functional Collaboration
Interdepartmentalcollaborationis crucialtoensureoperationsarecarried outalongcorporatestrategylines.Silos leadtoineffectivecommunicationand inefficientwaysofdoingthings.COOs must,therefore,encourage collaborationbyinspiringteamsto discusseachother'spracticesandshare knowledgeforthepurposeofworking onprojectstogether.
Evenregularcross-departmental meetingscanevenfacilitatethese collaborations.Forinstance,the marketingteamcanmeetwiththe productionteamtodiscussthe launchingofproductsinrelationto howtheorganization'sproduction capabilitiesindeedarealignedwith marketingcampaigns.When organizationsbreakdownsilos,they canreactfastertothechangeinmarket demandsandtotheirneeds.
4.InvestinTechnology
Inanerainwhichtechnologyplaysa hugeroleinbusinessoperations, investmentintherighttoolsisproper alignment.Oneofthethingsthat technologywillhelpsmoothprocess, improvedataanalysis,andfacilitate teamworkcommunication.
Forexample,anintegratedsystemcan besoftwarethatprovidesdetailed informationonlevelsofinventories, salesdetails,andfeedbackfrom customers.Withthisknowledge,COOs makebetter-informeddecisionssothe operationaleffortsworkinunisonwith thestrategicgoals.Companiesthat applyanalytics,asaccordingto researchatMcKinsey&Company, gainacustomer23timesmore efficientlyandkeepacustomer6times morefrequently.
5.ReviewandAdjustStrategies
Periodically
Businesslandscapesarealways changingduetobettertechnologyand changingconsumerpreferences. Therefore,bothcorporatestrategies andoperationalprocesseshavetobe reviewedregularlybytheCOOsto matchthecurrentbusiness environment.
Quarterlyreviewscanalsoenable organizationstodetermineiftheyare ontheirwaytoachievingstrategic goalsandmakeadjustmentsbasedon performanceormarketdata.
Consequently,companiesmaychange directionwhennecessarywithout losingtheconnectionbetween operationsandstrategy
DevelopaCultureofAccountability
Buildingacultureofaccountabilityis nexttoalignmentofoperationswith corporatestrategy.Employeesneedto haveinsightintohowtheirinputhas effectsongreatersuccessandbegiven ownership.
Toencourageaccountabilities,COOs caninstituteperformancereviewsthat regularlyfocusonindividual contributionstowardtheachievement ofstrategicobjectives.Public recognitionofachievementscancreate pushesforemployeeswhilereiterating alignmentbetweenjobsandcompany goals.
Conclusion
Operationsmustalignwiththe corporatestrategy.Inaveryrealsense, strategicalignmentispartof organizationalsuccess.Ifthereexists aneffective,workablevision,KPIsare established,collaborationisenhanced, investmentsintechnologyare achieved,strategicreviewsare frequent,andaccountabilityexists withintheculture,COOscanensure thatorganizationsbecomealignedto operateonanagilepath.
Inthischangedlandscapeof competitivebusinessenvironment,the abilitytoalignoperationswith corporatestrategywillserveasthe dividinglineforsucceedingversus failingorganizations.Withproper implementationofthesebestpractices, theCOOscanleadtheirorganizations towardsustainedgrowthandsuccessin anever-changingenvironment.
The only limit to our realization of tomorrow will be our doubts of today. , ,
- Franklin D. Roosevelt
Ankit
Thecurrentbusinessenvironmentdemands
organizationstobeagileandadaptableby respondingeffectivelytochangingmarket conditionsandemergingopportunities.Inthesetimesof rapidevolution,whatorganizationsneedisacapableChief OperatingOfficertooverseeday-to-dayoperations.A successfulCOOleadsbyexample,fostersacultureof collaborationandinnovation,andempowersemployeesto achievetheirfullpotential.
AnkitKapoor,theChiefOperatingOfficerofASAS Capital,isanameamongthosesuccessfulleaderswho inspireallaspiringCOOs.HeisanexperiencedPrivate Bankerwithademonstratedhistoryofworkinginthe bankingindustry.Hepossessesstrongprofessionalskillsin PortfolioManagement,FinancialRisk,Business RelationshipManagement,Banking,andCross-Selling. Whilediscussingwithus,heshedlightonhisremarkable journeyinthisfield.
Below are the highlights from the interview!
Couldyoupleasetellusaboutyourselfandwhat motivatedyoutoembarkonthissector?
Ihaveauniquejourneyintotheworldoffinance,onemight evencallmeanaccidentalbanker.Initially,mymotivation waspurelycenteredaroundsurvival,navigatingthe complexitiesoftheindustrytocarveoutmypath.However, asIdelveddeeper,Idiscoveredaprofoundsourceof motivationintheworkitself.Theopportunitytoadviseand collaboratewithindividualsofimmensewealthand influence,suchasbillionaires,hasbeenparticularly exhilarating.It’sarealmwheredecisionsholdsignificant weightandimpact,drivingmetocontinuallystrivefor excellence.Moreover,there’sacertainpowerintheability
toguideandinfluencefinancialtrajectories,turningclients intoeagerspectatorsastheirinvestmentsunfold.This dynamicenvironmentnotonlyfuelsmypassionbutalso instillsadeepsenseofconfidenceinmyabilities,pushing metoexcelfurtherwitheachpassingday
Couldyoupleasebriefusaboutyourcompanyandits inceptionstory?
I’mproudtotraceouroriginsback15yearsagowhenwe startedasasingle-familyofficefoundedbytheAlHoiribi brothersfromSaudiArabia.InitiallymanagingtheAl Horaibifamily’sfinances,ouraspirationsgrewwithtime. TheturningpointcamewhenourMD,Himanshu Khandelwal,joinedus,bringingwithhimavisionfor expansionandinnovation.Together,weevolvedintoa multi-familyoffice,extendingourservicestoabroader clientele,includinginstitutionalandUHNIclients. Himanshuplayedapivotalroleinpioneeringpre-IPOdeals intheGCCregion,whichsignificantlycontributedtoour growth,visibility,andreputation.Today,AsasCapital standsproudlyasarespectedboutiquefinancialfirminthe heartoftheDIFC.Ourserviceofferingsencompass corporateadvisory,wealthadvisory,andassetmanagement. Notably,wefacilitatepre-IPOtransactionsforcompanies likeSpaceX,Palantir,Uber,andAirbnbandadvise conglomeratesonIPOmandates,showcasingourexpertise incomplexfinanciallandscapesanddeliveringsignificant valuetoourclients.
Whatspecificskillsandqualitiesdoyoupossessthat makeyouanidealcandidatefortheCOOrole?
Withabackgroundintop-tierbankinginstitutionssuchas UBS,CreditSuisse,andStandardChartered,Ibringa uniqueblendofpeople-centricleadership,
Ankit Kapoor COO
Middle East's 10 Most Influen al CCOs to Watch
BY DEMONSTRATING RELIABILITY, INTEGRITY, AND AUTHENTICITY, I CULTIVATE ENDURING RELATIONSHIPS THAT FORM THE BEDROCK OF MUTUAL SUPPORT AND COOPERATION.
talentdevelopment,andstrategicacumentotheCOOrole. Iexcelinfosteringinclusiveenvironmentsandaligning individualstrengthswithorganizationalobjectives.My structuredyetempatheticapproachensuresgoalattainment whilemaintainingteammorale.Inthefinancialservices sector,I’madeptatriskmanagement,financialanalysis, andtechnologyintegration,poisedtodrivegrowthand compliance.I’mcommittedtoleveragingmyexpertiseto propelthecompanyforward.
Howdoyouapproachstrategicplanningandexecution withinanorganization?
Implementingstrategyandexecutingitinfinancialservices involvesbreakingdownplansintoiterativesprints, fosteringcross-functionalcollaboration,andcontinuously gatheringfeedback.Decisionsaremadebasedonreal-time data,promotingadaptivedecision-makingamidstdynamic financialmarketworkings.Transparentcommunication ensuresalignment,whileempoweredteamstakeownership ofinitiatives.Onceataskisassigned,Iassessthe capabilitieswithinmyteamandappointthemostsuitable individualastheleaderofthatspecifictask,allowingthem toassembletheirteam.Ioverseeprogresswithregular
check-insandfollow-upstoensuretimelyexecutionand addressanychallenges.Thisapproachenhancesagilityand responsiveness,drivingcompetitivenessinthefinancial servicessector
Canyoudescribeyourexperienceinmanagingand optimizingoperationalprocessesandsystems?
Managingandoptimizingoperationalprocessesand systemsinfinancialservicesmirrorstheperpetualupkeep ofafinelytunedorganism.Embracingcontinuous improvement,Ienactaculturewhereeveryaspect undergoesregularevaluation,leadingtorefinementfor heightenedefficiency.Guidedbydata-drivenanalysis,I leveragemetricstoidentifybottlenecksandmakeinformed adjustments.Streamliningthroughautomationand integrationreducesmanualinterventionwhilerobustrisk managementsafeguardsagainstthreats.Encouragingcrossfunctionalcollaborationensuresalignmentandfosters collectiveefficiencygains.Thisproactiveapproachaimsto enhanceoperationaleffectivenessandsupportoverarching strategicgoalswithintheorganization.
Howdoyouensureeffectivecommunicationand collaborationbetweendifferentdepartmentsandteams?
Toensureeffectivecommunicationandcollaborationacross departmentsandteams,Icombinetraditionalandmodern approaches.Regularface-to-facemeetingsareprioritizedto cultivatepersonalconnectionsandfacilitateopendialogue, enablingdiscussionsonkeyinitiativesandalignment. Additionally,Ipromotebestpractice-sharingactivitiessuch asworkshopsandseminarstoenhancecollaborationand knowledgeexchange.Theseactivitiesprovideplatformsfor teamstoshowcasesuccessfulstrategies,shareinsights,and learnfromeachother’sexperiences.Byblendingtraditional face-to-faceinteractionswithmodernbestpractice-sharing, Ifosteracultureofeffectivecommunicationand collaboration,drivingcollectivesuccessandinnovation throughouttheorganization.
Whatstrategiesdoyouimplementtodriveoperational efficiencyandcost-effectiveness?
Well,let’sjustsayI’vegotafewsneakymaneuverstokeep thingsefficientandcost-effectivewithoutbreakingasweat. It’slikeplayingfinancialhide-and-seek,alwaysfinding cleverwaystotrimthefatwithoutsacrificingquality.But hey,amagicianneverrevealstheirsecrets,right?So,my playbookstayslockeduptight.It’sthemysterythatkeeps thingsspicyaroundhere.
Howdoyouprioritizeandallocateresourcestomeet organizationalgoalsandobjectives?
Toprioritizeandallocateresourceseffectively,we implementadynamicapproachthatalignswithour organizationalgoalsandobjectives.Firstly,weadoptacore andsatellitestrategy,whereeachemployeehasaprimary role(core)andsecondaryresponsibilities(satellite)asa backup.Thisensuresversatilityandresiliencewithinour workforce,maximizingproductivitywhilemitigatingrisks. Additionally,wefosteracultureofjobrotation, periodicallyshiftingemployeesbetweenrolestoprevent monotonyandstimulategrowth.Bycontinuouslyassessing andadjustingresourceallocationsbasedonevolving prioritiesandskillsets,weoptimizeourabilitytomeet organizationalgoalsandmaintainadaptabilityinadynamic environment.
Canyoushareanexampleofacomplexproblemor challengeyoufacedasaCOOandhowyousuccessfully resolvedit?
Ah,well,letmetellyouaboutthetimeIturnedproblemsolvingintoacompetitivesport!So,picturethis:inourlean andmeanorganization,everyone’seagertoimpressthetop brasswiththeirdirectapproach.Butsometimes,that eagernesscouldleadto,let’ssay,abitofrule-bending.So,I thought,whynotmakeitagame?Iintroducedahierarchy gamewithpoints–youknow,likeareal-lifevideogame, butwithjobstakesinvolved.Breakarule,losesomepoints, andwatchyourappraisaltakeadip.Itwasaplayfulwayto keepeveryoneontheirtoeswhileensuringwestucktothe playbook.Andhey,whosaysproblem-solvingcan’tbefun, right?
Howdoyoustayupdatedwithindustrytrendsand changes,andhowdoyouapplythatknowledgetodrive innovationwithintheorganization?
Stayingaheadofindustrytrendsisakintostayingabreast ofthelatestdevelopmentsinourfield—essentialfor maintainingourcompetitiveedge.Personally,I’vegotmy readinglistandmypodcastqueue,andyoubetI’mfront rowatthoseseminars,soakingupeverybitofknowledge likeasponge.Buthey,I’mnottheonlyoneonthis informationhighway We’vegotourin-housewizard,our CIO,whoconjuresuptheseweeklysessionstokeepthe teamintheknow.It’slikehavingourownmini-TEDtalks righthereintheoffice.So,armedwiththelatestbuzzand insights,we’renotjustkeepingpacewiththeindustry–we’repavingthewayforinnovationliketrailblazers!
Howdoyoubuildandmaintainstrongrelationships withkeystakeholders,bothinternalandexternaltothe organization?
Buildingandmaintainingstrongrelationshipswithkey stakeholders,bothinternalandexternal,isparamountfor organizationalsuccess.Iprioritizeregularengagement, ensuringthatlinesofcommunicationremainopenand active.Whetherit’sthroughface-to-facemeetings,phone calls,ordigitalchannels,maintainingconsistentcontact fosterstrustandcollaboration.Additionally,Iadheretoan honestanddiscreetapproachinallinteractions,valuing transparencyandconfidentialitytobuildcredibilityand respect.Furthermore,Ibelieveinbeingrealisticinmy commitmentsandexpectations,settingachievablegoals, anddeliveringonpromises.Bydemonstratingreliability, integrity,andauthenticity,Icultivateenduringrelationships thatformthebedrockofmutualsupportandcooperation.
Pleasegiveusafewtestimonialsfromyourclientsand awardsorrecognitionthataccuratelyhighlightyour achievementsinthecorporateniche.
• Testimonial1:“AsaclientofAsasCapital,I’vebeen thoroughlyimpressedbytheirstrategicwealth managementapproach.Theirexpertiseindiversifying myassetsacrossmultiplegeographiesandassetclasses hassignificantlyminimizedriskswhilemaximizing returns.Theirprofessionalismandcommitmenttomy financialsuccessaretrulycommendable.”-Satisfied Client
• Testimonial2:“WorkingwithAsasCapitalhasbeen instrumentalinourconglomerate’sexpansionstrategy. TheirguidanceandsupportinacquiringQuickService Restaurantchainsnationwidenotonlystreamlinedthe processbutalsoresultedinsubstantialcostsavings. Theirexpertiseincorporateacquisitionsis unparalleled,andwehighlyrecommendtheir services.”-AppreciativeCorporateClient
• Reward:“Wearehonoredtohavebeenrecognizedas theBestInvestmentCompanybytheBurjCEOAwards in2021.Thisprestigiousaccoladeunderscoresour commitmenttoexcellenceinthefinancialservices industryandmotivatesustocontinuedelivering exceptionalresultsforourclients.”-AsasCapital ManagementTeam
Leadership is the capacity to translate vision into reality.
- Warren Bennis
Enhancing Employee Engagement Through Effective Operations Management
Intoday'sfast-pacedbusiness
environment,organizationsare alwaysinpursuitofboostsin productivityandpositiveswork cultures.Enhancingemployee engagementisoneofthemostpotent strategiestothisend.Employee engagementreferstoanemotional investmentinrelationtoan organization'sgoalsandprinciplesheld byitsemployees.Theemployeestend tobeeffective,motivated,anddevoted whentheybecomeengaged.Thebest motivatorforemployeeswhenit comestoproductiveworkinsidethe organizationiseffectiveoperations management.
OperationsManagement:Definition andExplanation
Operationsmanagementistheprocess ofcontrolling,designing,ormanaging alltheaspectsthatproducegoodsand services.Operationsmanagementis broadlycategorizedintosupplychain management,qualitycontrol,and processimprovements.The organizationscanbecomemore efficientintheworkplacesandenhance theoverallsatisfactionofemployees bystreamliningtheoperations.
LinkBetweenOperations ManagementandEmployee Engagement
Aresearchstudyrevealsatight positivecorrelationbetweeneffective operationsmanagementandhigh engagementlevelsofemployees. AccordingtotheGallupreport, organizationswithhigheremployee engagementlevelsexperience21% moreinprofitabilityand17%more productivity.Thissuggestsengaged employeesdonotleavethebottom linesrusty
Whenoperationsareeffectively managed,itempowersemployeesin theirworkingrolesandinstilsasense ofprideandownershipbecausethey canclearlyseethecontributionsof theirworktowardachievingthe organization'sgoals.Individual contributionsarefurtherconnectedto organizationalsuccessthrough
accountabilityandownership,which ensuresustainedhighlevelsof engagement.
BuildinganEnablingWork Environment
Effectiveoperationsmanagement wouldinvolvecreatinganenabling workingenvironmentwhere employeesareappreciatedandvalued. Thiscanbeachievedthroughseveral strategies:
TransparencyofCommunication: Communicationisallaboutwinning hearts.Whenemployeesunderstand theorganizationalgoalsandtheir personalroleinachievingthesame, theytendtobemoreconcernedwith theirwork.Frequentmeetings, feedbacksessions,andalltheroads opentofreecommunicationensure thateveryoneisonboardand motivated.
TrainingandDevelopment:Another strongfeatureofoperations managementisinvestinginthetraining anddevelopmentofemployees,thus bringingaboutengagement.Offering chancesforgrowthtotheseworkers bringscompetencytothemin performingtheirjobsandareless likelytoleavetheorganization.A studybyLinkedInindicatedthat94 percentoftheemployeeswouldhave lingeredatthecompanylongerifthat companyhadinvestedindeveloping them.
RecognitionandRewards:Employees' contributionsmustbeacknowledgedto sustaintheirhighperformances.In recognition,aworkerisencouragedto executetheirservicestothebestof theirabilitiesbytheacknowledgment throughrewardsorpublicappreciation. AccordingtotheO.C.Tannersurvey, 79%ofthosewholeavetheirjobs indicatethattheywerenotappreciated enoughasoneofthesignificant reasonsfordoingso.
StreamliningProcessesforGreater Efficiency
Butoperationsmanagementalsocalls forprocessanalysisandimprovement, whichcanbedoneinanyorganization. Thismayhelpeliminatethe unnecessaryworkemployeesmay undertakeandgetthemfocusedon whatwouldmakethemostsense.This improvesproductivitybutalsomeans frustrationamongemployeesreduces becauseofinefficientprocesses.
Forinstance,teamswillbeableto workbetterandtrackdeadlinesin increasingtheefficiencywhenusinga projectmanagementapplicationorany typeoftechnologysolution.Witha righttoolavailableintheirtoolkit,any employeeshouldbeabletoperformhis orherdutieswithmoreeffectiveness andfeelmorepositiveabouthisorher job.
PromoteTeamCollaboration
Anothergreataspectofsuccessful operationsmanagementthatbooststhe employee'sengagementiscooperation. Themoreteamworkandcooperation aredeveloped,thestrongerthe associationsbetweenemployees become,whichleadstogreater motivationandsatisfactionwithwork.
Cross-functionalteamsforspecific projectsallowemployeesfrom differentdepartmentstoworktowards asimilargoal.Ithelpstheemployees getexposedtoperspectivesacross departmentsinanorganizationand promotesinnovation.AstheInstitute forCorporateProductivityreported, organizationswithgoodcollaboration practicesaremorelikelytobehighperformancegroupsthanweak collaborationgroups-fivefoldmore likely,tosayitdifferently. MeasurementofEmployee Engagement.
Theemployeesurveytakenbythe organizationshouldbemorefrequent toincreaseengagement.Apartfrom this,throughthesurvey,an organizationcandeterminethe satisfactionlevelandfindoutpoints forimprovementintheorganization. Furthermore,organizationscantake relevantdecisions,consideringthis data,regardingchangesincurrent operationsmanagementpractices.
Infact,astudybyDeloitteshowsthat organizationswithhigherengagement levelshave41%fewerratesof absenteeismand59%lessturnover thanthoseorganizationsthathavelow levelsofengagement.Thesestatistics motivatetheimportanceofmeasuring engagementwithinalargerstrategic successoperation.
Conclusion
Goodfortheemployees,effective operationsmanagementhasalsotobe beneficialtotheorganization,in improvingtheengagementof employees.Itcreatesawork environmentcharacterizedbyopen communication,learningand developmentopportunities,recognition ofachievements,efficientprocesses, andcollaborativeteamwork,allaimed atboostinghigherlevelsofworkforce engagementamongor staff.
Thebenefitsthatengagedemployees bringtothetablesimplycannotbe stressedenoughintermsof productivityandprofitabilitythey generateandtheoverallimpacton workplacecultureasawhole.Sound operationsmanagementwillprobably needtogivegreaterpriorityto employeeengagementthanitcurrently doesasgrowingchallengesinan increasinglycompetitivemarketplace taketheirtoll.Forallinvolved, investinginpeoplebringshappier employeesalongsidebetterbusiness outcomes:win-win.
Global Subscription
Our proactive approach and strategic decision-making ensured minimal disruption, preserving client relationships and maintaining operational continuity.
Ilyas Mohammed
COO
AmiViz
Middle East's 10 Most Influen al COOs to Watch
Ilyas Mohammed
Spearheading the Adop on of Cu ng-edge Services
Inthedigitalera,vastamountsofsensitiveinformation arestoredandtransmittedelectronically.Thisincludes personaldata,financialrecords,intellectualproperty, andconfidentialbusinessinformation.Effective cybersecuritymeasuresareessentialtosafeguardingthis datafromunauthorizedaccess,theft,ormanipulation.Thus, cybersecurityisindispensableintoday’sinterconnected digitalworld,servingasavitaldefenseagainstcyber threats.
AmiVizisoneofthosefirmsaimingtoenhancecustomer engagementanddrivebusinessgrowthinthecybersecurity domain.UndertheleadershipofCOOIlyasMohammed, thecompanyhascreatedanameforitselfasaninnovative platformdrivenbyAItechnologythatservestheneedsof enterpriseresellersandvendorsbyprovidingacollaborativeself-servicetoolaccessiblethroughmobileappsanda webportal.
Ilyashashadalongprofessionaljourney Asthedigital landscapematured,hisfocusshiftedtowardsthecritical realmofcybersecurity Throughouthiscareer,hehasbeen instrumentalinsafeguardingnetworksandensuringdata integrity,encompassingthedynamicspectrumoftechnologicaladvancements.
Couldyoupleasetellusaboutyourselfandwhat motivatedyoutoembarkonthissector?
Overthepastthreedecades,myprofessionaljourneyhas tracedtheevolutionoftechnology.Itcommencedwith sellingXTpersonalcomputers,progressingseamlesslyinto networking,servers,andstoragesolutions.Asthedigital landscapematured,myfocusshiftedtothecriticalrealmof cybersecurity
Mycareerhasencapsulatedthedynamicspectrumof technologicaladvancements,fromsafeguardingnetworksto ensuringdataintegrity.Navigatingthetransitionfrom hardwaretothefrontlineofcybersecurity,I’vewitnessed andadaptedtotheever-changingchallenges,cementingmy expertiseinsecuringdigitalenvironmentsinaneramarked bypersistentthreatsandtheimperativeofinformation protection.
Couldyoupleasebriefusaboutyourcompanyandits inceptionstory?
Sinceitsinception,AmiVizhassteadfastlyfocusedon cybersecurity,decliningdiversionsforaclearcommitment; withopportunitiesacrosssegments,thecompany’s unwaveringdedicationremainstoexcelincybersecurity.
Thevisionisbold:AmiVizaspirestobethetopdistributor andmarketplaceinthecybersecuritydomainacrossthe region.Beyondthis,thecompanyaimstoseamlessly extenditsexpertise,effectivelycoveringtherealmsofAI andCloudsolutions.Thisstrategicgrowthtrajectory positionsAmiVizasacomprehensiveleader,navigatingthe intersectionsofcybersecurity,artificialintelligence,and cloudtechnologies,ensuringholisticprotectionand innovationforthedigitalfuture.
Whatspecificskillsandqualitiesdoyoupossessthat makeyouanidealcandidatefortheCOOrole?
AsaCOO,Ibringaproventrackrecordofstrategic leadership,operationalefficiency,andteamcollaboration withyearsofexperienceacrosstheregion.Myskills includeadeptorganizationalmanagement,processoptimization,andaresults-orientedapproach.
Ipossessstronganalyticalabilities,effectivecommunication,andadecisiveleadershipstyle.Withabackgroundin navigatingcomplexbusinessenvironments,Iamequipped todrivegrowth,implementscalableprocesses,andensure seamlessinterdepartmentalsynergy.Ibelieveinchange, delegation,clarity,employeedevelopment,andgrowth plans.Ialsoidentifyandworkonemployees’strengthsand weaknesses.Mycommitmenttoinnovationalignswiththe dynamicdemandsoftheCOOrole.
Howdoyouapproachstrategicplanningandexecution withinanorganization?
Iapproachstrategicplanningwithacomprehensive analysisoforganizationalgoals,markettrends,and stakeholderinput.Ifostercross-functionalalignment throughcollaborativeframeworks,ensuringstrategic initiativesresonatewiththecompany’smission.
Executioninvolvesclearcommunication&empowering excellence,agileadaptation,andproactiveriskmanagement.IemphasizeKPItrackingandempoweringteamsto meetmilestones.Continuousevaluationandfeedbackloops allowforreal-timeadjustments,optimizingthestrategic trajectory.Myapproachintegratesflexibility,innovation, andacommitmenttoresults,fosteringadynamicenvironmentthatpropelstheorganizationtowarditslong-term vision.
Canyoudescribeyourexperienceinmanagingand optimizingoperationalprocessesandsystems?
Indeed,throughoutmycareer,I’vedemonstratedexpertise inmanagingandoptimizingoperationalprocessesand systems.Inmypreviousrole,Iledacross-functionalteam tooverhauloutdatedprocesses,increasingefficiency.I successfullyimplementedstreamlinedworkflowsand integratedadvancedsystems,reducingoperationalcosts.
Ispearheadedtheadoptionofcutting-edgetechnologies, enhancingoveralloperationalagility.Iconsistently achievedoperationalexcellencethroughcontinuousprocess analysisandimprovementinitiatives,maximizingproductivityandensuringseamlessbusinessoperations.My experiencereflectsastrategicapproachtoprocess optimization,drivingorganizationalsuccess.
Howdoyouensureeffectivecommunicationand collaborationbetweendifferentdepartmentsandteams?
Effectivecommunicationandcollaborationbetween departmentsandteamsarecrucialforthesuccessofany
organization.Toachievethis,weneedtoestablishclear communicationchannels,includingemail,messaging platforms,andregularmeetings.Thiswillhelpinfacilitatinginformationsharingandcollaboration.Acultureof transparencyandaccessibilityisalsonecessary,where informationisreadilyavailableandteammembersfeel comfortablereachingoutforassistanceorclarification.By prioritizingeffectivecommunication,collaboration,and teamwork,organizationscanbreakdownsilos,promote synergy,andachievegreatersuccessintheirendeavors.
Whatstrategiesdoyouimplementtodriveoperational efficiencyandcost-effectiveness?
Idriveoperationalefficiencybyconductingathorough processanalysistoidentifybottlenecksandinefficiencies. Implementingleanmethodologies,automation,and technologyupgradesstreamlinesworkflows.Strategic resourceallocationandregularcross-functionaltraining enhanceworkforceversatility
Regularperformancereviewsanddata-drivendecisionmakingensurecontinuousimprovement.Ifosteraculture ofaccountability,innovation,andfreedom,encouraging teamstoproposeandimplementefficiencymeasures.This holisticapproach,combiningprocessoptimization,resource management,andacultureofcontinuousimprovement, resultsinsustainedoperationalefficiencyandcosteffectiveness.
Howdoyouprioritizeandallocateresourcestomeet organizationalgoalsandobjectives?
Prioritizingandallocatingresourcesinvolvesastrategic approachcenteredonorganizationalgoals.Ibeginby aligningresourceswithkeyobjectives,consideringboth short-termmilestonesandlong-termvision.Regularly assessingtimelines,risks,andpotentialreturnsallowsfor informedresourcedistribution.Collaborationwithdepartmentheadsensuresacomprehensiveunderstandingof needs.
Iprioritizeinvestmentsintechnologyandtalentthatalign withstrategicpriorities.Implementingflexibleresource allocationmodelsaccommodatesdynamicbusinessneeds. Regularperformancemonitoringandfeedbackloopsguide adjustments.Thisholisticstrategyensuresresourcesare optimallydeployedtomaximizeefficiencyanddrivethe achievementoforganizationalgoalsandobjectives.
Our company has consistently pioneered cutting-edge products since inception, staying ahead of market trends.
Canyoushareanexampleofacomplexproblemor challengeyoufacedasaCOOandhowyousuccessfully resolvedit?
Navigatingchallengesisintegraltoourjourney.Developingtechnologiesfromscratchdemandsastrategicvision. Securingandretainingtherightresourcesinvolves fosteringacultureofinnovation.Geopoliticalfluctuations impactgrowth,urgingustodiversifyandadapt.Intense marketcompetitionnecessitatesagilestrategiestoprotect marginsthroughresilience,strategicresourcemanagement, andaforward-thinkingapproach.
Ourproactiveapproachandstrategicdecision-making ensuredminimaldisruption,preservingclientrelationships andmaintainingoperationalcontinuity.Thisexperience underscoredtheimportanceofadaptabilityandstrategic foresightinnavigatingunforeseenchallenges,andthe successfulresolutionstrengthenedtheorganization’s resilienceinthefaceofcomplexoperationaldisruptions.
Howdoyoustayupdatedwithindustrytrendsand changes,andhowdoyouapplythatknowledgetodrive innovationwithintheorganization?
Sinceitsinception,ourcompanyhasconsistentlypioneered cutting-edgeproducts,stayingaheadofmarkettrends.This foresightisingrainedinourDNA,drivingacultureof innovation.Weprioritizeanticipatingfutureneeds, employingagiledevelopmentmethodologies,andnurturing cross-functionalcollaboration.
Customer-centricityremainsparamount,withacommitmenttoincorporatingfeedbackandunderstandingevolving demands.Ourstrategicvision,brandasaninnovator,and ongoingresearchdefineusbyconsistentlyintroducing productsaheadoftheirtime;weshapemarketsandsolidify ourpositionasaforward-thinkingindustryleader
Howdoyoubuildandmaintainstrongrelationships withkeystakeholders,bothinternalandexternaltothe organization?
Buildingandmaintainingsolidrelationshipswithkey stakeholdersiscentraltomyapproach.Internally,I prioritizetransparentcommunicationandcollaboration, fosteringacultureofmutualrespect.Regularmeetingsand feedbacksessionsensurealignmentwithorganizational objectives;Iensuretheygetthefreedomofwork.
Externally,Iactivelylistentounderstandpartners’and customers’needs,buildingtrustthroughconsistentand reliablecommunication.Iprioritizelong-termrelationshipbuildingovertransactions,aligningourgoalsforshared success.Demonstratingreliability,integrity,andacommitmenttomutualbenefit,Icultivaterobustconnectionsthat contributetotheorganization’sstabilityandgrowth.
Pleasegiveusafewtestimonialsfromyourclientsand awardsorrecognitionthataccuratelyhighlightyour achievementsinthecorporateniche.
AmiVizhasreceivednumerousawardsforitsachievements.Followingarejustsomeofthem:
CertifiedasaGreatPlacetoWork–twoyearsinarow
• RankedamongstBestWorkplacesinTechnologyin GCCin2023
• FortressCybersecurityAwardfromUAE CybersecurityCouncil
• TopDistribut0r–B2BEnterpriseMarketplace–by GECAwards2022
• TopDistributor–MarketDisruption–byGEC Awards2021
• CyberChannelPartneroftheYear–byIntelligent ICTAwards
• AchieversXVAD–DigitalTransformation–by EnterpriseITWorldMEA
Success consists of going from failure to failure without loss of enthusiasm.
- Winston Churchill
www.X.com/insightssuccess
