The 10 Best Performing Cloud Solution Providers, 2018 October2018

Page 1

www.insightssuccess.com October 2018 In Brief data center security:controlling possible threats Industry Insight:
Vice
of Global Sales The New Way of business-mobility on Cloud Lunarline Lunarline S luti no o o Delivering the Best-in-class Cybercrime protection to Businesses Globally Providers 2018/2019
Spence Witten
President

Cloud Computing: Shouldering the Pillars of a Digital Revolution

Fromonesandzerostoanalyzingandimitatinghumanbehavioralpatterns,amachinecalled

’computer’hascomealongway,suchas,ithasbecomeoneofourbasicneeds.Thisevolution, throughitscourse,hashadboth,constructiveaswellasdestructiveconsequences.But,tosumup, theadvantagesthatacomputerdelivers,overweighsitsdrawbacks.Thecalculatedassumptionswhich consumersmakewhiledecipheringthewaysinwhichacomputerwouldeasetheirworkseldomincludes theknowledgeofitscapabilities.Theexploration,experimentation,andemancipationofthesecapabilities wouldonlyhavebeenpossiblethroughthe Internet.Beinganendlessandunfathomableuniverseofits own,theinternethasgivenbirthtoamyriadofdisruptivedigitalinnovations.Theblockchaintechnology isanaptexampleofsuchinnovations.

Oneotherinnovationwhichwasconceivedbyandfortheinternet,whichispresentlytheprimary componentoftechnologiesandplatformslikeIoT,ArtificialIntelligence,OnlineGaming,andSocial Mediaapps,is Cloud Computing.Theaccessibilityofnetworkswithhigh-capacity,inexpensivecomputers andstoragedevicesandtheextensiveimplementationofhardwarevirtualization,architecturewhichis service-oriented,andautonomicandutilitycomputinghasaidedthegrowthincloudcomputing.The evidenttransformationofITanditssurroundingaspectshasbeenbroughtaboutbycloudcomputing.As muchasithasturnedouttobebeneficialforthecommonpublic,ithasalsobecometheboostfor organizationswithtechnologyastheirniche.

ThecostofinstallingheavyITinfrastructurecanbecompletelyavoidedorreducedbyutilizingcloud computing.Theagilityoforganizationsiseffectivelyenhancedbycloudcomputingasitaidsusers’ flexibility,re-provisioningandexpansionoftechnologicalinfrastructureresources.Cloudcomputing deliversorganizationsthecapabilitytoscaleflexibly.Thismeans,itdeliversappropriateproportionsofIT resources,precisely,computingpower,storage,bandwidthetc.whenrequired,andfromtheright geographicallocation.Contemporarycloudprovidersdeliveracomprehensivesetofpolicies,technologies

andcontrolswhichstrengthentheoverallsecurityoforganizations.Thisassistsinsafeguardingdata, applicationsandinfrastructurefromprobablethreats.

Thecloudcomputingecosystemisdiversifiedintoamyriadofitsmodels,including,publiccloud, privatecloud,andhybridcloud.Moreover,cloudserviceshavebeencategorizedinto,Infrastructure asaService,PlatformasaService,ServerlessComputing,andSoftwareasaservice.Thedensityof organizationsofferingthesemodelsandserviceshasbeenrisingexponentially.Withaknackfor innovationanditsefficientdelivery,theseorganizationsaresettingbenchmarksintheglobalmarket. Withthepurposeofplacingthespotlightonsuchorganizations,InsightsSuccesshascomeupwitha listof“The10BestPerformingCloudSolutionProviders,2018/19.”

Inthisissue,featuringasourcoverstoryisLunarline,whichisaleadingcybersecurityandprivacy providertotheUSFederalGovernment,aswellasprivateindustries.Foundedin2004and headquarteredinArlington,Virginia,Lunarlinehelpsover500clientsfightbackagainstmodern cybercrime.Itsportfolioofproducts,services,managedservices,trainingandcertifications,power SolutionsBuiltonSecurity®forclientsintheIntelligence,Defense,FederalCivilianandprivate Sectors.

Lunarlinehasworkedceaselesslytobuildexceptionalcapabilitiesthatsolveeachpieceofthecyber puzzleforCloudServiceProviders(CSPs).Fromcompliancetocloudsecurityarchitecture& engineeringtoManagedSecurityServicesthataddressuniquecloudchallenges,theorganization’s jobistomaximizethesecureuseofcloudservices.

Othercommendableorganizationswhichhavebeenfeaturedinthislistare,Aerobyte,which providesCyberSecuritySolutionsthatarescalableinprotectinganythingtoeverythinginthe InternetofThings(IoT);DruvaInc.,whichisthefirstandonlycloud-first,DataManagement-as-aService(DMaaS)company,providingnewandinnovativetechnologysolutionsforover4,000 customersacrosstheglobe;InfrontConsultingGroup,whichisaprominentITconsultingfirm mainlyfocusingonimplementationandautomationofcoreMicrosoftinfrastructure;Reltio,whichis anativecloudplatformthatorganizesenterprisedataforcontinuousself-learning;UVision Technologyisatechnologyinnovationcompanyhelpingorganizationstotransform,innovate& growwithsmart,scalableandsecuresolutions;andVCloudGroup,whichisagloballeader, prominentlyprovidingcloudcomputingsolutionswithnogeographicalboundaries. Also,makesuretoflipthroughthearticleswrittenbyourin-houseeditorialteamandCXO standpointsofsomeoftheleadingindustryexpertstohaveabrieftasteofthesector

Bon Appetit! Abhishaj Sajeev
12 Challenges in Cloud Computing protection to Businesses Globally Cover Story 18 Leadership Viewpoint: Using AI to Automatically Optimize Cloud costs Cloud Insights: Rising Mobile Workforce and its Challenges in the Mobile-Cloud Era: Tech Perspective: 30 42
Next Generation Cloud Security Aerobyte: Helping Enterprises Implement and Automate Microsoft Solutions Infront Consulting Group: Virtual Networking Made Simple vCloud Group: Organizing Data for Self-learning Enterprises Reltio: Pioneering Data Management and Protection Solutions for the Cloud Druva: 23 Data Center Security: Controlling Possible Threats Industry Insight: 25 The New Way Of Business Mobility on Cloud In Brief: Articles 36 28 3446 40

Omnichannel

Customer Engagement
Simplify and personalize the customer experience, empower agents and achieve business success with one workspace for all channel interactions, application integrations, and CX reporting.
Agent and
Solutions
sales@insightssuccess.com Corporate Ofces: October, 2018 Database Management Stella Andrew Technology Consultant David Stokes Circulation Managers Robert, Tanaji Research Analyst Patrick James Steve, Joe, Alan, Vishal Anish Miller Managing Editor Art & Design Director Amol Kamble Associate Designer Sanket Zirpe Visualiser David King Senior Sales Manager Passi D. Business Development Executives Marketing Manager John Matthew Jenny Fernandes Assistant Editors Bhushan Kadam Art & Picture Editors Belin Paul Co-designer Mayur Koli Khanna Jayant Peter Collins Business Development Manager Sales Executives David, Kevin, Mark, Manish SME-SMO Executives Prashant Chevale, Uma Dhenge, Gemson, Avdhut Online Marketing Strategists Alina Sege, Shubham, Anup Digital Marketing Manager Marry D’Souza Technical Specialists Amar, Pratiksha Technical Head Jacob Smile Copyright © 2018 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess We are also available on : Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com Insights Success Media and Technology Pvt. Ltd. Off. No. 513 & 510, 5th Flr., Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in Executive Editor Shubham Khampariya Contributing Editors Kedar Kulkarni Ishan Mittal Editor-in-Chief Pooja M. Bansal
We provide Solutions Built on ®Security to help over 500 clients fight back against modern cybercrime.
protection to Businesses Globally
Cover
Story

Takingintoconsideration,the drivetotransformthecloud computingecosystem, devisingcontemporarycybercrime protectionstrategies,ascending globalprogress,andaknackfor innovation,Lunarline,Inchas beenrecognizedasthebest performingcloudsolution provider.Foundedin2004and headquarteredinArlington, Virginia,Lunarlinehelpsover500 clientsfightbackagainstmodern cybercrime.Itsportfolioofproducts, services,managedservices,training andcertifications,powerSolutions BuiltonSecurity®forclientsinthe Intelligence,Defense,FederalCivilian andprivateSectors.

Lunarlinehasworkedceaselesslyto buildexceptionalcapabilitiesthatsolve eachpieceofthecyberpuzzlefor CloudServiceProviders(CSPs).From compliancetocloudsecurity architecture&engineeringtoManaged SecurityServicesthataddressunique cloudchallenges,theorganization’sjob istomaximizethesecureuseofcloud services.

InadditiontoLunarline’scompliance workasaFederalRiskand AuthorizationManagementProgram (FedRAMP)ThirdPartyAssessment Organization(3PAO),manyofits products,servicesandtraining solutionshaverapidlyemergedas marketleadersinthecloudspace.As anexample,theorganizationprovides asuiteofcyberintelligencetoolsand capabilities–suchas LunarGroundStationand LunarDownlink–thathelpCSPsand usersofcloudservicesinproactively addressingemergingcyberthreats impactingthecloud. Italsoprovidestrainingand certificationsthathelpcloudengineers improvesecurityposturewhilecosteffectivelymeetingcompliance

requirements.Lunarline’sManaged SecurityServicesarecloud-focused, helpingbothCSPsandclouduserstake secureadvantageofthecloudto optimizeperformance.

TheGuidingLightofInspiration

Lunarline’sfounderandCEO, WaylonKrushisaprovensecurity visionarywithaknackfor understandinghowtoapplyinnovation solutionstoachieverealresults.He’s relentlessinensuringthatthe organizationstays100%focusedon clientserviceandproblemsolving.He isalsofearless,andhastaken enormousriskstopushLunarlineinto somanydifferentdisciplinesin cybersecurity.

Thisfearlessinvestmenthasled Lunarlinetopossessthecapabilitiesto competewithanyoneinanycyber discipline,fromtrainingtocompliance toconsultingtomanagesecurity services.Hisexampleofrelentless clientserviceandfearlessinvestment inthefutureisreflectedinevery Lunarlineemployee–fromthemost juniortotheseniorexecutives–who

understandthattheyneedtobringthe sameintensityandfearlessnesstotheir ownjobs.

ComingtoSpenceWitten,the VicePresidentofLunarline’s GlobalSales,comesfroma federalserviceandsales background.Spenceispretty au fait withcomplexsystemsand technicalrequirements,massive RequestsforProposals, budgetarypuzzlesand procurementcyclesthatfunction ongeologicaltime.Heceaselessly workstoinstillthatsamepatient, relentlessattentiontotechnicaldetail neededtosupporttheGovernmentin thesalescultureatLunarline,tempered ofcoursebytheneedtomoveat privatesectorspeed.

Spencealsomakessurethatthe promisesextendedduringthesales processarereasonable,reflectedinany ensuingcontracts,ingrainedinproject plansandthenkeptthroughout execution.Inshortheviewssales,not justasarevenuegenerator,butasa criticalelementoftheprojectlifecycle, thatsetsthestageforprojectsuccess.

LunarlinehasfoundthatitsCSP clientsfinditsapproachtosales extremelyvaluable. “It is absolutely critical to move at the speed of modern business,” statesSpence. “However in the cloud we’re dealing with complex, high-consequence stuff. It pays huge dividends downstream when we use the sales process to come to a mutual understanding of requirements and fully articulate our proposed solution up front during contract negotiations. Then we hit the ground running with an actionable plan that yields enduring results,” headds.

ReformatoryServicemodels

OneofLunarline’sadvantages

asa
We actively balance our client portfolio to ensure that we c over a broad array of clients and industries.

smallbusinessisessentiallyinfinite flexibilityintheservicesmodel(s)it canusetomeettheneedsofitscloud clients.Unlikelargebusinesses weddedtospecificapproaches,the companycanadapttoclients’ budgetaryandcontractual requirements.

Fromtraditionalconsultingtype arrangementstostaffaugmentationto comprehensiveoutsourcedsecurity-asa-service,Lunarlinehelpschoosethe modelthatbestfitsclients’presentand projectedneeds.Italsousesawiderangeofpricingmodels,from subscriptionandperformance-based approachestovarioushourlyandfirm fixedpricearrangements,dependingon clientpreference.

Lunarlinehaswitnessedasignificant increaseinthenumberofCSPsand clouduserslookingforManaged SecurityServicestosecurethecloud. ItsMSSplatformhelpsCSPs lockdowntheirinfrastructure,butit alsohelpsotherorganizationssecurely maximizetheiruseofthecloud.The organizationhelpstheseorganizations developcloudmigrationplansandthen securetheirdatathroughtransitionand beyond.

Anotheroneoftheadvantagesofthe MSSmodelisthatit’sextremely easytotailorservicepackagesto specificrequirements.Withan underlyingsubscriptionmodel Lunarlineflexiblyallocates servicesand/orsurgesupport torequirementsasneeded. Thisletsitquicklydeployits diverseproducts,servicesand trainingtoaddressany securitychallenge.

BeingCustomerCentric Lunarlinereceiveditsstartasa servicescompany.Whileithasgrown

toofferabroadarrayofproducts, managedservices,trainingand certifications,aservices-oriented approachremainsacorepartofthe organization’scorporateDNA.

“While my title is VP of Sales they make me do real work too. We don’t have dedicated sales folks. Everyone who interacts with prospective clients is a recognized cybersecurity expert in a relevant discipline,” Spence expresses.

Lunarlinecomprehendsthatcloud securityiscomplex,high-consequence stuff,withamajorimpacton organizationalsuccess.Thusitusesthe salesprocessthewayit’ssupposedto beused–tocometoamutual understandingofrequirementssothat itcanassemblethebestpossible solutionspackagethatmeetsclients’ specificneeds.

Theorganizationtakesthatsamehightouchphilosophywithitintoproject execution.Asanexample,itsManaged Securityclientshaveinstant,’round theclockaccesstoanexpertinits SecurityOperationsCentertodiscuss, anything.

Lunarlinealsoholdsweeklymeetings whereseniorandmiddlemanagement todiscussactionableinitiativeswhich itcanexecuteacrossthecompanyto improveperformanceforitsclients. TheSuccessinachievingthese initiativesistrackedthroughKey PerformanceIndicatorsforall personnel,toalignperformance incentivestoitsabilitytostayfocused onsolvingclientchallenges.

SurpassingAdversities

Havingbeeninbusinesssince2004, Lunarlinehassurvivedafewupsand downs.ItweatheredtheGreat Recession,theUSGovernment shutdownandsequestrationanda constantlyshifting,disruptive technicallandscape.Amajorlesson learnedbytheorganizationisthe valueofdiversification.Thusit activelybalancesitsclientportfolio toensurethatitcoversabroadarray ofclientsandindustries.

ThisprotectsLunarlinefinancially, andalsoensuresthatitspersonnelcan drawontechnicalsolutionsandbest practicesfromacrosstheIntelligence, Defense,FederalCivilianandprivate

Cover Story
It is absolutely critical to move at the speed of modern business.

sectorstoprovidethebestpossible solutionstoitsclients’cyber challenges.

Lunarlinehasalsolearnedthat cyberprofessionalsare extremelyhardtocomeby. Oneofthereasonsitfounded theLunarlineSchoolof Cybersecurityistoprovide elitecybersecuritytraining andcertificationstoitsown personnel,inadditiontothe thousandsofexternalfolksit supportseachyear.The organizationidentifiespromising cyberprofessionalsfromallwalksof lifeandequipsthemwiththeskills, certificationsandmentoringtheyneed toexcelincivilianlife.

ConfrontingChallenges

AccordingtoLunarline,animmediate challengefacingitsfederalclientsis theneedtosignificantlyimprovethe abilityofCSPstorapidlyand sustainablyachieveFedRAMP accreditation.“The US Federal Government needs access to secure, compliant cloud services, but CSPs need to clear the demanding security bar set by FedRAMP before the government can access their solutions. In response we’re developing a package of products, services and training that help CSPs get up the FedRAMP curve faster and more effectively,”Spenceexpresses.

Onthetechnicalfront,Lunarlinehas alsonoticedanincreasingnumberof attackstargetingaccesscontroland APIsecurity.Lunarlineunderstands thatCSPsingeneralarefantasticat securingtheirinfrastructureand Software-as-a-Serviceofferings,but interfacesbetweenCSPsandusersare becominghackerplaygrounds.

Inresponsetheorganizationhas significantlyenhanceditssoftware

assurancecapabilitiesandfocused penetrationtestingteamson exhaustivelytestingaccesscontrol systemsandinterfacestomoreclosely replicatereal-worldattacks.Ithasalso increaseditscyberintelligence collectioneffortsinthisarea,tohelp CSPsstayaheadofemergingthreats. AnobviousproblemforLunarlineis justhowchallengingitistofind qualifiedcloudsecurityengineers. “Simply, finding general security people has gotten extremely difficult. It’s an order of magnitude more challenging to find great security folks who also know the cloud. That’s because they don’t exist. You have to train them,”statesSpence.

SoLunarlineidentifiespromising securitypersonnelfromwithinitsown ranks,equipthemwithtrainingand certificationsandthenpairthemwith cloudsecuritymentors.Thisisbecause thecompanycomprehendsthatonly aftercompletinganapprenticeship programcanthepersonnelbecome cloudsecurityengineersand consultants.

Lunarlineinvestsanenormous amountoftimeandmoneyincyber intelligence,tostayontopof emergingthreats,andintraining, toensurethatitspersonnel possesstheskillsnecessaryto defeatthosethreats.

“The CSP threat landscape is constantly changing as are the tools and techniques necessary to fight back. Our cyber intelligence teams inform our training efforts to keep our frontline engineers and consultants prepared for whatever’s next,”Spenceasserts.

Lunarlinehasthein-housecapabilities totackleeverypieceofthecloud securitypuzzlewhileequippingclients withthereal-time,actionablecyber intelligencetheyneedtostayaheadof emergingthreats.

BeholdingtheFuture

Thereisnootherpureplaysecurity companyinthisspacethatoffers Lunarline’sbreadthofproducts, services,managedservices,training andcertifications.Theorganizations goalistocontinuouslyimproveits abilitytobringthesecapabilitiesinto unifiedsolutionstoclients’security challenges.

Asapartofthisprocessitinvests heavilyinsecurityautomation capabilitiesthatautomatemonitoring, compliance,securitytesting,cyber intelligenceanddevicehardening.This helpskeepLunarline’semployees focusedonproactivelydriving continuousimprovementinitsclients’ securityposture.

We don't have dedicated sales folks. Everyone who interacts with prospective clients is a recognized cybersecurity expert in a relevant discipline.
www.inonic.com
Address : Country : City : State : Zip : Global Subscription Date : Name : Telephone : Email : READ IT FIRST Never Miss an Issue Yes, I would like to subscribe to Insights Success Magazine. SUBSCRIBE TODAY Check should be drawn in favor of: INSIGHTS SUCCESS MEDIA TECH LLC Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone: (614)-602-1754,(302)-319-9947 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com CORPORATE OFFICE

Soluti n Providers 2018/2019

Management Brief CompanyName

Aerobyte aerobytesecurity.com

HowardHellman Founder

BluehostIn searce.com

CloudHesive cloudhesive.com

DruvaInc. druva.com

InfrontConsultingGroup infrontconsulting.com

MattHeaton President&CEO

AerobyteprovidesCyberSecuritySolutionswhicharescalable inprotectinganythingtoeverythingintheInternet ofThings(IoT).

Withastrongbeliefthat‘BestPracticesareOverrated’,Searce assemblesasmall,highlyempoweredteamoftopperforming engineersandgeekswhoworktoidentifybetterwaysof doingthings.

JamesH.Walker CEO

JaspreetSingh CEO&Founder

CloudHesivehelpsbusinessesreducetheiroperatingcostsandincrease productivitywhileimprovingtheircloudsecurityposturebymigrating andsecuringmission-criticalworkloadsontoAmazonWebService (AWS)andothercloudpartnerssuchasMicrosoftAzure.

Druvaisthefirstandonlycloud-first,DataManagement-as-aService(DMaaS)company,providingnewandinnovative technologysolutionsforover4,000customersworldwide.

RoryMcCaw CEO

Lunarline lunarline.com

Matrix matrix-ibs.com

RELTIO reltio.com

SpenceWitten VicePresident GlobalSales

NeelyLoring President

InfrontConsultingGroupisaprominentITconsultingfirm mainlyfocusingonimplementationandautomationofcore Microsoftinfrastructure.

Lunarlineisaleadingcybersecurityandprivacyprovidertothe USFederalGovernment,aswellasprivateindustries.

ThemissionatMatrixistoprovidebusinessesamoresecureand robustITexperiencebyprovidingandmanagingasuiteofcosteffective,enterprise-gradebusinesscomputingsolutionoptions.

ManishSood CEO&Founder

UVISION TECHNOLOGIES uvision.co

VcloudGroup vcloudau.com

OmarUddin CEO&Founder

Reltioisanativecloudplatformthatorganizesenterprisedatafor continuousself-learning.

Uvisionisatechnologyinnovationcompanyhelping organizationstotransform,innovateandgrowwithsmart, scalableandsecuresolutions.

TrevorMifsud CEO

vCloudGroupisagloballeaderprominentlyprovidingcloud computingsolutionswithnogeographicalboundaries.

Using AI to Automatically Optimize Cloud costs

TheBirthofCloudComputing

Backintheearlydaysofcloudcomputing,ifwewould tellyouthateverybusinessandconsumerwould eventuallyberunningtheirentirecomputeandstorage infrastructuredigitally,wewouldsoundcrazy.Butjust 17yearslater,itseemsinevitablethattheoldworldof datacentersandon-premiseserverswillgothewayof thephysicalnewspaperandradio.

Indeed,evenAndyJassy,CEOofAWS,didn’tenvision thisfuturebackin2000.Atthetime,Amazonwas simplystrugglingtoscaledespitehiringalotofnew developers.Jassy,whowasAmazon’sChiefofStaffat thetime,doveintotheproblemtodiscoverthatthe hardwareandinfrastructuralneedssimplywerenot beingmetfastenough.Jassysetouttospeedupthis processinternally,allowingtheinternalR&Dteamto accessapoolofcommoncomputeandstorageresources, makingiteasierforeachtolaunchtheirownprojects withoutneedingtodealwiththeunderlying infrastructure.Eventually,atateamsummitin2003, theyrealizedthiswasaneedforeveryothercompanyon theplanet,andsoAWSwasborn.

ThebirthofSpotinst:Risingcloudcosts

Today,thereisasimilarrevolutionbeginninginthe worldofcloudcomputing.Onestillinitsearlystages, butseeminglydestinedtogrowjustasquicklyasAWS. “Spotinstaimstobethelargestproviderofcloud infrastructurewithoutrunninganyservers,”says AmiramShachar,CEO&FounderofSpotinst.The statementisboldonitsown,butwhenyoudiveabit deeper,notmuchbolderaclaimthanhadyouasked AndyJassythesamebackin2003.

JustasJassyfoundaninternalstruggletoday,Spotinst beganwithShachar’sidentificationofaproblemathis company,thenLycosGlobalGroup.AsDirectorof DevOps,Shacharwaspressedwiththetaskofmigrating allLycos’serverstothecloud,butcostsquicklyjumped. “Withinacoupleofmonthsofmovingtothecloud,our costshadactuallyrisendramatically,waybeyondany calculatorthatweusedtopredictit”continuedShachar. “Tothepointwherewewereactuallyplanningtomove everythingbacktoon-premise.”

Justaroundthattime,Shacharencounteredtherelatively unusedofferingatAWS,calledSpotInstances.Spot

| October 2018 18

About the CEO

Amiram Shachar is CEO & Founder of
Spotinst
,
which leverages excess cloud capacity to help customers save ~80% on cloud costs. Before Spotinst, he was Director of DevOps at Ybrant Media and led the Israeli Defense Forces migration to the cloud.
Amiram Shachar Chief Executive Officer
Cloud Insights | October 2018 19

InstanceswerespareservercapacityatAWS,cleverly packagedtoenablemonetizationoftheseservers.AWS offeredtheseidleserversformassive90%discounts withonemajorcaveat-they’llkickyouoffoncea customerwantstopayfullpriceforthoseservers.

Shacharsmelledopportunity.“Bybuildingalgorithms thatcouldpredictthesparecapacityterminationsin advance,wecouldthenmigratetoanotherspareserver beforehand,savingus80%onourcloudcosts.”Aftera fewmonths,Shacharandhisteamwererunningnearly 75%oftheircomputepoweronAWSsparecapacity.Just likeJassybackin2003,thelightbulbeventuallywentoff -therewasafarlargeropportunityathandhere.

Thevirtualcloud:runcodewithoutdealingwith cloudproviders

“Allcompaniesrunningoncloudstruggletokeepcosts down,”Shacharsays.“Butwithalonglistofpriorities includingsecurityandmaintainingsitereliability, DevOpsteamsoftendon’thavethetimetodoallofthe workrequiredtooptimizecost.”ButwhileSpotinst’s firstproductwasaimedathelpingcompaniesreliably leveragesparecapacitytoreducecosts,Shacharandhis co-founders,LiranPolakandAharonTwizer,hada biggervision.

Today,managingcloudinfrastructurehasbecomejustas complexasrunningon-premises.Withaplethoraofnew AWS,Google,andAzureofferingslaunchingevery month,alongwithanincreasinglyvastlistofcompanies thatbuildofftheseofferings,figuringoutthebalance betweencostandperformanceisamajorchallenge. But, Shacharenvisionsaworldwhereyoudon’thaveto.

The

promiseofthevirtualcloud

ThepromiseofShachar’svisionissimpleatheart-a virtualcloud.Spotinstwillleveragemachinelearningto

ensurethatyourapplicationsarealwaysrunningonthe mostcost-effectiveservers,givenyourperformance requirements.Insteadofexploringthelonglistof alternativeswithinandacrossthedifferentcloud providers,Spotinstwilltakecareofitallunderthehood. Today,theirplatformrecognizesanyworkloadthatcould berunonacheaperserver.Justputthoseworkloads underSpotinst’scontrolandtheiralgorithmswilltake careoftherest-thoseworkloadswillforeverrunonthe cheapestserversavailable.Allwithoutcompromising performanceoravailability.

UsinganewServerlessoffering,wheredeveloperscan simplywritecodewithoutdealingwithanyofthe underlyinginfrastructure,Spotinstaimstodeliveronthis promiseinamajorway.“Allyoushouldeverhavetodo iswritecode,”saysShachar.“Ouralgorithmswillmake sureitisalwaysrunningonthemostcost-effective infrastructure,acrossallcloudproviders,foryour performanceandavailabilityneeds.”Inotherwords,just writethecode,andSpotinstwillmakesureitalways runsatthelowestcostpossibleforyourperformance needs.

AsShacharsays,“in10years,justaseveryoneis makingtheshifttocloudtoday,theywillbemakingthe shifttoServerlesscomputing.OnlywithSpotinst,they’ll beabletoalsoensuretheyarepayingthebestpossible price,allwithoutdoinganything.”Thepromiseof companiesallrunningaperfectlyoptimizedcloud withouteverdealingwiththeinfrastructureseemsbold. ButaswelearnedfromJassyandAWS,inanother10-15 years,itmayjustbeaninevitability.

| October 2018 20

Soluti n

CloudComputingisoneofthemanytrendsinIT industryandthereasonisitsgrowingpopularity inthemarket.Itoffersvaluableserviceslike mobility,flexibilityandcostsavingtoorganizations.The mostvaluableofallissecurity,as94%ofbusinesses haveseenimprovementinsecurityafterswitchingtothe cloud.

Aerobyteisoneoftheleadingcloudsolutionproviders. Foundedin2010,ithascommitteditselfinhelping enterpriseorganizationssolvecriticalproblemsby addressingsecurityandcomplianceconcerns.Inan InterviewwithInsightsSuccess,HowardHellman,the FounderofAerobyte,shareshisexperiencesonleading thecompany.

Belowarethehighlightsfromtheinterviewconducted betweenHowardandInsightsSuccess:

Describethewaysinwhichyourcloudsolutionsare focusedonbeingcustomercentric.

Howard:Aerobytereducesthecomplexityand trepidationofworkingwithanycloudproviderin ensuringtheirdataandcommunicationsareprotected throughsoftwarevs.buyingexpensiveappliance upgradesthatmostcloudprovidersoffer.Ourdashboard givesourcustomerstheconvenienceandanalyticsto ensuretheircloudsystemsareprotectedfromanattack.

Describetheexperiences,achievementsorlessons learntthathaveshapedthejourneyofthecompany.

Howard:Aerobytehaslearntovertheyearsthatlessis more.Whenwestartedthisjourneywewereoffering6 differentproductstoaccomplishwhatoneclientserver productcando.Thankstoadvancementsinserverand networktechnologies,wecaneasilyhandlelarge workloadsutilizingahandfulofserversvs.buying expensivesecurityappliances.

Whatarethecompany’sstrategiestoevolvewiththe volatiletrendsoftheindustry?

Howard:Oursolutionallowsorganizationstocutdown onthenumberofsecurityvendorsandproductsthatare usedtoprotectorganizationsthroughinefficient perimeterdefensestrategies.OurAPIintegrationallows ourCyberDefenseFrameworktointegratewithbestof breedproductswhilereducingthenumberofresources andfalsepositivestomanageasecureinfrastructure.

WheredoesAerobyteseeitselfinthelongrunand/or whatareitsfuturegoals?

Howard:OnceourCyberDefenseFrameworkis deployedglobally,AerobyteliterallywilltaketheWild WestoutoftheWorldWideWeb.Aninternetbasedon trustandcompleteprivacyopensthedoorstonew innovationsofwhatcanbedoneinthecloudthat previouslycannotbedone.Itisourobjectivetotakethis solutionandaddconsumerswhichopensthedoorto unlimitedpossibilitiesonhowweconductbusinesson thewebtoday.

Aerobyte: Next Generation Cloud Security Providers 2018/2019 | October 2018 23

ConsideringtheescalatingnumberofCloudSolution providers,howdoesAerobytestandoutfromits competitors?

Howard:Aerobytedrivesdownthecostandcomplexity ofsecuringboththecloudandon-premisesystems.Our simpleapproachallowsorganizationstofocuson protectingwhatmattersandwhohasaccesstothecloud throughourmultipointtrustmethodologyanddataflow protectionineverydirection.

AbouttheFounder HowardHellmanistheFounderofAerobytesince 2010.Currently,heisresponsibleforhandlingthe productdevelopmentteaminthecompany.Througha combinationoftechnicalknow-howandan understandingofhowtechnologyinfluencesthewaythe companyworks,themanagementteamhasdevelopeda rareperspectiveinanindustrythatalltoofrequently emphasizesunnecessaryfeaturesoverpracticalbenefits. Bytemperingtheknowledgeofwhatcanbedonewith anappreciationforwhatshouldbedone,Howardhas beenabletoguideeffortstowardsthedevelopmentof productsandservicesthatstandapartasunique, innovative,and mostofallgenuinelyuseful.

BeforeAerobyte,hehasbeenapartofthebusiness developmentteamofOptionsMediaGroup.Hehasalso workedforvariousenterprisesincludingScriptlogic, whereheworkedasaccountexecutiveandData

AboutTheCompany

Aerobyte’sCyberDefenseFrameworkhelps organizationsreducethecostandcomplexityoftheir SecurityInfrastructure.ItsSoftwareDefinedSecurity (SdS)allowsorganizationstomoveawayfromtheir perimeterdefensesandprotectdataflow,systemsand usersfromtheinsideout.Itssolutioniscomprisedofan encryptioncommunicationsbrokerthatorchestrates securitythroughouttheenterpriseanditsedge interconnectswhichcanbedeployedonanyServer,VM, Workstation,MobileandIoTdevice.

AerobytehelpscustomersidentifyareasoftheCore Infrastructureandanalyzetotalcostofexpendituresthat arespentprotectingtheircriticalapplicationsand communications.Itdemonstratestoitsclientshowand wheresignificantcostsavingscanbemadeinorderto increasetheprotectionoftheirorganizationwhilesaving theirmoneyfromtheirsecuritybudgets.

ResourcesgroupwherehehasbeentheVicePresident SalesandworkedasSeniorAccountexecutivealso.
‘‘
Howard Hellman Founder
We present a different approach to security, one that limits complexity by reducing the number of products and vendors once needed to operate a secure infrastructure. | October 2018 24
‘‘ ‘‘ ‘‘

Data Center Security:

Controlling Possible Threats

Theriseincyber-crimesisoneofthemaincausesof Datacenteroutages.Aspertherecentsurvey conductedbyindustryinsiders,cyber-crimecaused 22percentdatacenteroutagesin2015opposedto2percent outagesin2010.Addingtoallthese,nowmostofthedata centersarere-evaluatingtheirsecuritypoliciesafterthe recentWannaCryransomwareattack.

Datacenteroutagescausecompaniestolossrevenuein manyways.However,thecostliestlossisservice interruptionandlossofITproductivity.So,the organizationsarenowrealizingthattraditionalsecurityis nolongersecureenoughtosecureanydatacenter.Arecent studyhasfoundthat83percentoftraffictravelseast/west withinthedatacenter,whichstaysundetectedbythe perimetersecurity.Inthisenvironment,whenanattacker infiltratestheperimeterfirewall,thencanjumpacrossthe systemwithease,extractinformationandcompromise valuabledata.Additionally,datacenterscanfaildueto trespassersoraterroristattackorbynaturalcalamities.

So,howcanonesecureadatacenterinthebestway possiblefromanykindofcyberthreat?Don’tworrywe’ve gotyoucovered,withthepointsbelow.

Asthefirststep,oneshouldMaptheDataCenterandflag thehackerswithinthevirtualandphysicalinfrastructure. TheCSOsandCIOswithasystemmapoftheirsystems canreacttoanysuspiciousactivityandtakestepstostop databreaches.Beingabletovisualizedifferenttraffic patternswithinanetworkhelpstounderstandthreats,that eventuallyelevatesthelevelofsecurity.

Understandingandmeasurementoftrafficflowwithin thedatacenterboundaryareveryimportant.Inthecaseof

anyinterruptionintrafficacrosseast/westvsnorth/south, protectedvsunprotectedonecangettoknowaboutathreat. Additionally,vulnerablezonesandunprotectedtrafficneed tobemonitoredforabetterresult.

Firewallrulesneedtobedefinedandimplementedasper requirements.Additionally,oneshouldallowtrafficonly afterthoroughverificationandselectivelyallow communicationtoensuremaximumprotection.Thekeyis toidentify,what;slegalandsecuredandwhatcanbe blockedtoenhancesecurity.

OneneedstoBuildaTeamwithexecutiveswho understandhowtrafficflowswithinthepremisesandcan access&secureinformation,takenecessarymeasuresto secureimportantassetsalongwiththeimplementationof roadblocksfortheattackers.

Securitymustmoveasfastasadatacenter’stechnology adoption andintegration.SecurityStrategyShouldChange AlongsidetheTechnologyanditshouldnotbetreatedas anadd-onoption.Additionally,businessesalsoshould ensurethattheirvirusprotection,signaturesother protectionfeaturesareuptodateforbetterprotection.

BusinessesshouldIdentifyandPlaceControlsoverhighvalueassets,whichwillhelptoreducerisk.However,older securitysolutionsarecompletelyblindtonewthreats,new securitycompanieshaveproducedlatestsolutionsthat protectdatainthevirtualworld.

AccessRestrictionalsoneedstobeimposed.Every businessshouldthoroughlycheckaperson’sbackground beforegivingtheaccesstoaprizedpossession.Accessto themainsiteandtheloadingbaymustbelimited,

| October 2018 25

additionally,two-factorauthenticationsandfortifiedinteriorswithsecurityguardsandrovingpatrolswouldhelpto safeguardtheemployeesandthedatacenter.

InstallingSurveillanceCamerasaroundthedatacenter,alongsideremovingsignswhichmayprovidecluestoitsfunction helpstolocateanintruder.Abufferzonebetweenthedatacenterandalltheentrypointswilllimitunlawfultrespassingtoa greatextent.Additionally,thedatacenterneedstobefarawayfromthemainroadanditshouldnothaveanywindowsother thanadministrativepurposesforbettersecurity.

AdatacentershouldCheckTestBack-UpSystemsregularlyasprescribedbythemanufacturer.Itshouldalsoensureto makealistandofDo’sandDon’tsintheeventofanattack.Recoveryplansandsecurityplansalsoneedtobechecked thoroughly.

DatacentersarealwaysaSoftTargetforTheTerrorists,asanattackonthemcandisruptanddamagemajorbusinessand communicationinfrastructure.So,securityneedstobetakenseriouslyandtodothatproactivestepsshouldbetakentolimit theimpactofaterroristattack.

TrainedSecurityGuardsneedstobepostedinsideadatacenterandtheyshouldbewelltrained.Securityofficersmust undergostrictsite-specifictrainingtomonitorsurveillancefootage.Dependingonthesizeofdatacenterandthenumberof securitycamerasmultiplesecurityofficersmayberequiredonduty. Securityofficersdedicatedtoinspectingsurveillance footagehelpswhenitcomestosecuringadatacenter.

DisasterRecoveryisverymuchimportant,thatmustbeinplace.Ifthedatacenterstopsfunctioningafteranattackor naturalcalamity,itmusthaveawaytorestoreoperationsassoonaspossible.Tobereadyforadisasterandtoevaluatethe disasterrecoveryplan,it’snecessarytotrainstaffswellandexperiencesimulateddisasters.

Toavoidtheseobstacles,oneneedsafairbitofknowledgeofnewsecuritysystems,solidplans,andcomprehensive visibility.Themoreworkadatacentercandoupfrontintheabove-mentionedareasthebetterthechancesofsuccesswith lesseroutages.

| October 2018 26 Industry Insight

Soluti n Providers

2018/2019

Manycompaniesareoverwhelmedfrom managinggrowingamountsofdatathatare beingstoredinmanydifferentareas--from laptopstodatacenterstocloudservices.Thecomplexity, amountoftimeandcostsforbusinessestoprotect,govern andmanagetheirdatalifecycleisincreasingdramatically. DruvaoffersaSoftware-as-a-Service(SaaS)solutionthat enablesorganizationstoaddresstheseneedsinacost efficient,centralizedandeasytomanagemannernomatter whereenterprisedataislocated.Itssolutionsincludecloud dataprotectionaswellasdatagovernanceanddata intelligence,allfromasingle,unifiedplatform,and addressesthesepreviouslymentionedchallengestosecurea leadershippositioninthemarket.

Foundedin2008,thecompanyoffersthe Druva Cloud Platform,aSaaSsolutionthatprovideshighperformance, directtocloud,dataprotectionandmanagementacross servers,endpoints,cloudSaaSservices(e.g.Office365, Salesforce,Google),andcloudnativeworkloads.Indoing soenterprisesachieveacentralizedwaytoprotectand managetheirdata,significantlyreducethecostof infrastructure,andincreaseoveralldatavisibilityto mitigatetheinherentdatariskscausedbyunmanageddata sprawl.

AnEmpoweringLeader

JaspreetSingh,theFounderandCEOofDruva,bringsa combinationofproductvisionandbusinessexperiencethat hasallowedthecompanytobeoneofthefastest-growing companiesinthe$28Bdataprotectionandmanagement market.Druvaraisednearly$200Minventurefunding, withitsmostrecentroundof$80Min2017.

Jaspreet’smarketandtechnologyinsightshaveledhimto create the first and only cloud-first,DataManagement-as-aService(DMaaS)company,providingnewandinnovative technologysolutions,aswellasforward-thinkingeconomic modelsforover4,000customersworldwide.Priorto startingDruva,Jaspreethasheldfoundationalrolesat Veritas.JaspreethasaB.S.inComputerSciencefromthe IndianInstituteofTechnology,Guwahati.

Jaspreetasksallemployeesofthecompanytoviewtheir jobsasameansofpersonalgrowthandjourney.He encouragesthemtobedisciplinedandreadytotake advantageofanyandallopportunitiesthatcomealong,to leanforwardandtakecharge,tobecautiousbutnotafraid, tobecourageous,andbehonestandshowintegrityinall thatonesaysanddoes.

RedefiningInnovation

Druvafocusesonbeingcustomer-centricbyunderstanding thepainpointsitscustomersface,thendevelopingsolutions tosolvetheseproblems. “What we’ve learned is that the digital transformation catalyzed by modern technologies, is rapidly changing today’s organizations of all sizes, as a variety of data is being generated continuously and exponentially at a high-volume and incredible velocity,” assertsJaspreet.

Businessesofallsizesarestrugglingtocontain,manage, andprotectdataamidthecomplexitiesandlimitationsof today’scloudcomputingenvironment.Druvaofferseasyto usesoftwaretomanageandprotectthisdatafromasingle, unifiedplatform,akeytosecuringitsleadershippositionin themarket.

Druva: Pioneering Data Management and Protection Solutions for the Cloud | October 2018 28

“Our first product was modestly successful from a revenue perspective but helped us to see that we were on the right path. It also provided the motivation to always be customerfocused and to continuously look for ways to add value to our customers,” Jaspreetstates.

DistinctiveAspects

Druvahasgrownitscustomerbasetoover4000inlessthan 10years.Thefactorsthatdistinguishesthecompanyfrom therestofthemarketincludesregularlyengagingits customersforfeedbackandthenunderstandingthemand applyingthem;lookingatthingsfromthecustomers’ perspectiveandnotjustthecompany’s;havingempathy andunderstandingtheirpainpoints,motivationsandneeds ofthecustomers.

Druva’smissionistobeanenduringcompany,onethat laststhroughdecades.Toaccomplishthis,itfocuseson developingaplatformwhichisnotjustacollectionof productsbutanintegratedlinethatdeliversvaluetoits customernetwork.ThecompanyisaSaaScompanyand adherestoacorporatephilosophythathasthreekey fundamentals:therightmissionandculture,therightteam, andalwaysofferingvaluetothecustomer.

OutclassingBenchmarks

Tosuccessfullycompeteinafastgrowing,highly competitiveindustry,Jaspreetsays, “We are a cloud-based software company that must out-innovate our competitors by providing cloud native software that takes full advantage of the benefits of the cloud.

“We believe that leveraging the cloud is the only way to manage and protect the vast amounts of data that each organization is responsible for, in a simple, scalable and cost-effective manner,” addsJaspreet.

TestimonialsofProficiency

ThefollowingreviewsaretakenfromGartnerPeer Insights:

“Great Product - Great Support: Druva Nailing Cloud Backups”

- FromaCloudArchitectintheEnergy&Utilities industry.

“Great Product, Better Service!”

- FromaSystemsEngineer,healthcareindustry.

“Exceeded Expectations”

- FromaDirectorofIT,Infrastructureand Operations,manufacturingindustry.

‘‘
Jaspreet Singh Founder & CEO
We are a global leader in Cloud Data Protection and Management, delivering the industryʼs first data management-as-a-service solution. | October 2018 29
‘‘ ‘‘ ‘‘

Challenges in Cloud Computing

Challenges in Cloud Computing

2 Assessment

TheCloudskeeprollinginforenterprises.Inthe 2018StateoftheCloudSurveyperformedby RightScale,theyfoundthat96%ofrespondents nowusethepublic,private,hybrid,oramixofcloud computingmodels.Toaddsomeadditionalcomplexityto themix,fromthesamesurvey,organizationsarealready runningapplicationsin3.1cloudsandexperimentingwith 1.7moreforatotalof4.8clouds.

Businessesreportthekeyadvantagesofmovingworkloads totheCloudareflexibility,agility,easyaccessto information,andcostsavings.Allofthesegreatadvantages thoughcomewithaprice.Justlikeanymigrationproject, therearealotofmovingpiecesandalotofplacesa companycanrunintoissues.

Therearereallythreesilosofchallengesthatbothcloud migrationsandoperatingintheCloudfallinto.

1 Planning–Withoutawellthoughtoutplan,your migrationisdestinedtohavearockyroadtooperational readiness.

2 RiskMitigation–Itiskeytounderstandalltherisks, technologyandbusiness,thatmovingandoperatingin theCloudcreates.Addingriskmitigationtoyourinitial planwillhelpeasethetransitionandmakeasurprise freeenvironmentwhenservicesgointoproductionin theCloud.

3 Governance(CostandSecurity)–Theeaseofuse, agility,andelasticityoftheCloudaregreatbenefits,but, theycanalsoleadtorunawaycostsandalackof adherencetosecuritybestpractices.

AtCCSIwebreakthemigrationandoperationintheCloud into5keyareas.

1 Discovery

Itisacriticalstartwithafullunderstandingofwhat existsintheenvironmenttoday.Allapplications, services,andsupportinginfrastructureshouldbe inventoriedanddocumented.Thiswillensurenothing getsleftbehindandthatthereisaclearunderstandingof thecurrentsteadystateinfrastructure.

Onceacompleteinventoryiscreated,eachapplication andservicecanbeevaluatedtodetermineifitshouldbe movedtotheCloud.Ifitistomove,isitbestsuitedfor public,private,orhybriddeploymentorwoulditbe bettertomovetoaSaaS(SoftwareasaService) solution.Perhapsitcanbedecommissionedbecause thereareduplicateservices,oritisnotbeingused anymore.Itmayalsobedeterminedthattheapplication orserviceisnotagoodtargettomove.Perhapsitisa legacyapplicationthatcan’tsupportmoremodern infrastructures.

ThisisalsoagoodtimetostartreviewingCloudservice providersthatmayfittherequirementsofyour applications,yourinfrastructure,andyourbudget.

3 MigrationPlanning

Nowthatweknowwhatwearemovingandwhereitis moving,wecanstarttoputtogetheraplan.Duringthe migrationplanningphaseworkloadsareprioritizedfor theordertheyaregoingtobemoved,abudgetisput together,abusinesscaseismadeforeachworkloadthat istobemoved,andpilotmigrationsareperformed wherefurtherdesign,performance,orreliabilitytesting isneeded.Oncethisstageiscomplete,afullmigration roadmapalongwithbuyinfromalltheinterested partieswithintheorganizationshouldbesecured.

4 MigrationandTesting

Onceaworkloadismigrated,fulltestingshouldtake place.Testingforperformance,load,security,resiliency andreliabilityshouldbeperformed.Thisisoneofthe mostcriticalsteps.Itismucheasiertomitigateissues BEFOREgoingintoproduction.

5 GoLive

Thisisprobablytheshortestbutscariestpartofthe process.Afterallthehardwork,theplugispulledon theoriginalsystemandthenewsystemintheCloud goeslive.Allsupportprocessesshouldbetransitioned tosupportthenewcloudinfrastructureandall documentationshouldbeupdated.Afteranyissuesare

| October 2018 30

About the Author

Joe Goldberg is the Senior Cloud Program Manager at

CCSI. Over the past 15+ years, Joe

helped

build out, and optimize their network and data center infrastructure. Joe is also ITIL certified. Joe can be contacted via Twitter handle

@DevOps_Dad or by email jgoldberg@ccsinet.com.

ironedout,apostmigrationreviewis alwaysvaluabletoseeifthereareanyways toimprovethemigrationprocessforthenext workload.

Nowthatyourorganizationisofficially“intheCloud”,the challengeofgovernancebegins.Foreffectivecostcontrol incloudcomputingservices,itisimportanttounderstand thedifferentfactorsthatimpactanorganization’scost. Cloudcostmanagementtoolsshouldbeusedtohelp discoverthesourceoftheseinefficiencies.Unplannedcosts areoftenduetoalackofvisibilityofcurrentconsumption andpasttrends.Whenorganizationsusedonpremise infrastructure,theyfinanceditwithfixedupfrontCAPEX investments.CloudconsumptionisanOPEXsubscription modelbasedonutilization.Ashiftintheapproachto operationalmanagementisnowneeded.Optimizingfor costisasimportantasoptimizingforperformance.

Cloud-basedgovernancetoolscantrackusageandcosts thenalertadministratorswhencostsaregreaterthan budgeted.Thesesametoolscanbeusedtoensurecorporate securitypoliciesarebeingappliedtoallworkloadsandthat bestpracticesecurityframeworkslikeCenterforInternet Security(CIS)arebeingapplied.

Ascloudservicesmovedeeperintotheorganization,it’sas importantaseverthattechnologyleadersmakeinformed

decisionsabout whichproducts, services,andpayment modelsdeliverthebestresults andhaveadequateplanningin place-butit’snoteasy.

AboutCCSI

Formorethan40years,ContemporaryComputer ServicesInc.(CCSI)missionhasbeentohelpsolvemodern businesschallengeswithtechnologysolutionsthatoptimize cost,reducerisk,simplifyoperations,andincrease performance.CCSIprovidesthehighestqualityofservice intheindustryforthefullspectrumoftechnologies–from containerstoPCs,networkinfrastructures,managed services,IPtelephony,cybersecurity,cloudservices,SDWAN,tostoragesolutions.AtCCSI,webelievethat technologyexiststomakeourlives-andourbusinessessimpler,moreproductive,secure,andultimatelymore profitable.Let’sGrowTogether.Learnmoreat www.ccsinet.com.

has
companies to design,
| October 2018 31 Leadership Viewpoint
Joe Goldberg Cloud Program Manager CCSI

Soluti n Providers

2018/2019

InaninterviewwithInsightsSuccess,RoryMcCaw, CEOofInfrontConsultingGroupInc.shareshis insightregardingtheenterpriseITjourneyand Infront’sspecializedsolutionsandservices.Hediscusses thecompany’scorecompetenciesthecompany’sglobal market.

Giveabriefoverviewofthecompany,itssolutions,and itsservices.

Infrontspecializesindatacentermodernization,automated Windows10andO365deploymentsaswellascloud solutiondesign,automation,anddeployment.Infronthas helpedenterpriseclientsmoveawayfromlegacy applicationsandinfrastructureandadoptacloud-first strategy.InfrontprovidesmanagedservicesforAzureand AWSworkloads,andcanhelpenterprisesadoptahybrid model.

Infront’steamsofconsultantswhodeliverEnterprise AdvisoryServicesexcelinavarietyoftechnologies including:

SystemCenter:OperationsManager(SCOM);Service Manager(SCSM);ConfigurationManager(SCCM); Orchestrator;(SCOrch);VirtualMachineManage(VMM); Hyper-V;ApplicationPerformanceManagement(APM); DataProtectionManager(DPM).

Windows10Skillset:MicrosoftSecurityStackAll-Up; DeploymentandServicing(WaaS);BitlockerandMBAM; DeviceGuard&CredentialGuard;WIPandHello;SCCM forClients;MDTandWICD;SurfaceProducts;Win10and EnterpriseMobility.

Cloud:Office365(O365);AzureActiveDirectory(AAD); EnterpriseManagementSuite(EMS);Operations ManagementSuite(OMS);PlatformasaService(PaaS); InfrastructureasaService(IaaS);AzureSiteRecovery (ASR).

Infrastructure:WindowsServer2003/2008/2008R2 throughtoWindowsServer2016;PublicKeyInfrastructure (PKI);ActiveDirectoryFederationServices(ADFS).

OtherTechnologies:ManagementPackDevelopment; Powershell;App-V;SimpleCertificateEnrollmentProtocol (SCEP);VirtualDesktopInfrastructure(VDI);Operating SystemDeployment(OSD);Linux;VMwareVsphere; AWS;Blockchain.

Describethewaysinwhichyourcloudsolutionsare focusedonbeingcustomercentric.

Clientfeedbackspeaksforitself,witha95.3%customer satisfactionratingthatspeakstotheprojectteamdelivering theresultsandqualitypromised.Ourpriorityistoautomate whereverpossible,whichisakeytoscalability, manageabilityandcostefficiencyinthecloud.Nowthat cloudtechnologiesarematuring,Infront’sclients’concerns arefocusedongovernance,security,compliance,and efficiency—bothhumanandfinancial.

ClientsinvestinginAzureIaaSarelookingforcompetitive pricingandcostsavingsfromcloud.Infront’sIaaS Automationprovidescustomerstheabilitytoautomatethe switchtoHUBlicensing,reservedinstances,orthe changingofVMtypes.

AzureSelfServicePortalisaself-serviceinterfacefor virtualmachineaccessandprovisioningwithbuilt-in approvals,providingeaseofuseandgovernance.

Describetheexperiences,achievementsorlessonslearnt thathaveshapedthejourneyofthecompany.

AtInfrontourcorevaluesareAgility,Passion,Ownership, Commitment,andCustomerFocus.Welovehelpingour customersincreaseefficiencyandderivegreatervaluefrom theirITinvestmentsthroughourexpertiseinautomation andproductivity.

Infront Consulting Group: Helping Enterprises Implement and Automate Microsoft Solutions | October 2018 34

FoundedbyRoryMcCawin2001inToronto,Infrontwas originallyaMicrosofttrainingcompany.By2007,basedon demandandreputation,theorganizationexpandedintothe UnitedStates.Overtime,Infronthasdevelopedaseriesof ManagementPackstohelpclientsproactivelymonitor RightFax,Orchestrator,McAfee,andIsilon.

Whatareyourcompany’sstrategiestoevolvewiththe volatiletrendsoftheindustry?

Infront’sstrategyistostaycurrentwiththeneedsofour customerstobeabletohelpthemcontinuetosolve businessproblemswithtechnology.Infrontbelievesthat thereisagreatdealofopportunityintheautomationofIT operationaltasks,particularlywithcloudfocused organizations.Movingworkloadtothecloudisthefirststep butthereismuchmoreautomationrequiredtoachievethe benefitsofcloud.

WheredoesInfrontConsultingGroupseeitselfinthe longrunand/orwhatareitsfuturegoals?

InfrontisproudtobeahighlyrecognizedMicrosoftpartner andwillcontinuetobewhilecontinuingtofocusonhelping enterprisecustomerssuccessfullyimplementandadopt Microsoftcloudtechnology.Infrontwillcontinuetohire expertsthatarepassionateabouttechnologyandwhoare customerfocused.Astechnologychanges,sotoowillthe skillsetsoftheteambutthepassionforsuccessandsolving complexproblemswillremain.

ConsideringtheescalatingnumberofCloudSolution providers,howdoesInfrontConsultingGroupstandout fromitscompetitors?

Outofmorethan496,000firmsglobally,Infronthasbeena winnerorfinalistforMicrosoftPartneroftheYear,sixout ofthelastsevenyearsinarow.

Infrontcandomoreinlesstimewithfewerresourcesthan anyofourcompetitors,forexample

Ÿ

Ÿ

WeemployfivefulltimeMicrosoftMVPsandone RegionalDirector.

Ourclientsrepeatedlytelluswehiresmartconsultants whoareagile,passionate,customerfocused,and committedtosolvingcustomerproblemsastheywould theirown.

Ÿ

TheInfrontconsultantstakeownershipofthesituation togetissuesresolved.

Giveusafewtestimonialsofyourclientsthataccurately highlightInfrontConsultingGroup’spositioninthe market.

“Before Infront’s Isilon MP, we stood around pointing fingers and wondering where to start; now, we see a potential performance challenge before it is critical and address it.”

“We were able to ensure PCI compliance monthly across 4,400+ restaurants while managing the solution centrally and maintaining control of the patching process.”

AbouttheCEO

RoryMcCawbringsbothabusinessandtechnical backgroundtothecompany.RorywasaMicrosoftMost ValuedProfessional(MVP)formorethan10yearsandwas fortunatetomeetmanyothersmart,passionateIT professionals,someofwhomworkedforInfrontoverthe years.ThesuccessoftheInfrontisdefinedbystrong businessleadershipandateamofincredible,passionateIT professionalsthatexceedourcustomer’sexpectations.

‘‘
Rory McCaw CEO
Need Expertise implementing Microsoft technologies? Infront is here to help. | October 2018 35
‘‘ ‘‘ ‘‘

Way Of Business-

The New Mobility on Cloud | October 2018 36

Theradicalchangeintheinnovativetechnology,ischangingthebasicsoftheenterprisesfunction.The

wayofthebusinessestodayisverymuchaffectedbytheconvergenceofenterprisemobilitywithCloud Computing,BigDataAnalyticsandSocialMedia.Themantraforasuccessfulbusinesstodayisto observeandadoptthewayemployees,partnersandcustomersconnectandenergeticallyengageinfulfilling businessobjectivesandattainingtheenterprisegoalsinrecordtime.Thisisthereason,thattheenterprisesof todayhavetofollowthecurrenttrendsintherealtime. ThereisonemoreparadigmshifttheITindustryisobserving,andthatistheentranceofEnterpriseMobilityinthe business.With the use of it now critical business data, complex analytics and reports are getting available to the decision makers and executives in no time. The vast acceptance of the Mobile Phones and Tablets burgeon the businesses.

Withanytime-anywhereaccesstothebusinessdataforswiftdecisionmakingandimprovedcustomerservice,is onlygettingpossiblewiththeuseofEnterpriseMobileDeviceManagement(MDM).InthiswayMobilityonCloud ishelpingSME’stogetbenefitedbythetechnologicaladvances.

Approximately, 70% of the North American workforce is now mobile, cloud-based environments require a transparentmobilepolicymanagementstrategy.Asisobserved,moreandmoredataofthecompanies,nowadaysis residingonmobiledevicesandisdistributedonoff-siteservers,protectingthatdataisbecomingamission-critical priority.Thatisthereasonthatsecurityconcernedenterprisesaremoreconcentratingonthethreecriticalmobility factorsastheyevaluateanddeploycloudcomputing.Thethreeimportantfactorsare:

Easyaccesstocloud-baseddataandapplicationsfromanywhereatanytime

Theavailabilityoftheflexibilityofthemobileworkforceisonlypossiblewiththeenablementofeasyaccesstothe cloud-baseddataandapplicationsfromanywhereatanytime.Theworkerstodayhavetotravelfromoneplaceto another switching between various public, private, wired and wireless networks in order to get access to the corporate applications. Mobile workers have to manually select and connect to the best available network in the givenlocationbecauseofthis.Thiscreatesaconfusioninbetweentheworkerswhatnetworktoselect,whatpolicies toapplyandetc.justbecauseoftheconnectivityprocessisleftontheend-users.Thiswholeprocessisthereasonof lessproductivityonthepartofthemobileworkers.

UnnecessaryAccessCosts

Wi-Fiand3Gliketechnologiesaregettingusedtoaccesscloud-baseddataandapplicationsbythemobileworkers today,fromanywhere,ontheroad,fromahotelorahomeoffice.Thisisbecomingareasonofextracost,whenyou aresupposedtogainfromthecloudcomputingenvironment.Mostofthetimethiscostbecomesunnecessary,like payingforLANorWi-Fifeeswhenamobileworkerisinanareacoveredbyhispaid3Gsubscription,using3G whenroaminginternationallyorusing3Gwhenafreeorlow-costWi-FiorLANoptionisavailable.

SecurityConcern

Today,manyenterprisesareinvestingonendpointsecuritysolutionsandcorporateVPNs,datacompromiseisstilla bigthreatforenterprisesbecauseofavarietyofthreatsthatstemfromnetworkbridging,visitstomaliciousWeb sites, download of malicious software, and use of open and unencrypted networks.The process of connecting to wired and wireless networks is a manual, user-driven process makes the risk high. Despite these high risks, enterprisescanmaintainitselfagainsttheseriskswiththeMobilePolicyManagement(MPM): Thecriticalmobilityfactorsofcostcontrol,securityandend-userconnectivityforcloud-basedenterprises,comes underaterm,‘MobilePolicyManagement(MPM)’.MPMaddstotheoverallreturnoninvestmentofcloud-based initiativesthroughreducedcostsandimprovedsecurity.

| October 2018 37 In Brief

MPMhelpsenterprisesto:

Pre-definenetworkprioritizationpolicies

MPMhelpsITtopre-definenetworkprioritizationpoliciesandassignspecificmobilepoliciestoagivennetworkfor cloudandnon-clouddataandapplicationaccess.Byautomatingnetworkselectionandmobileaccesspolicies,MPM boosts the mobile workforce productivity. Additionally, MPM helps IT to pre-define network selection rules and assign mobile policies to each type of network. MPM solution automatically selects the best available network as definedbyIT,connectstheuserandappliestherelevantmobilepolicies,whilethemobileworkersroamaround.This givestheworkeraremoteaccessandconnectivitytransparenttoend-users,savingtheirvaluabletimewhenaccessing cloudandnon-clouddataandapplications.

Enablestocost-optimizingnetworkselection

MPM enables an option of ‘cost-optimizing network selection’to reduce the cost of mobile data usage by costoptimizingnetworkselection.Leavingnetworkselectionuptotheend-usercandrivedatacostsfaroverbudgetand create significant cost liabilities, for the enterprises. For an instantance, a mobile worker with an unlimited 3G subscriptionshouldavoidconnectingto,payingforandexpensinghotelWi-Fiwheninanareacoveredbya3Glocal provider.Fortheenterprisesbenefit,MPMplatformavoidsunbudgeteddatacostsbyhelpingITtodefineandenforce anetworkwhitelist,preventingusersfromaddingunsanctionedlaptopcommunicationsoptionstotheirmobilePcs.

AvoidscommonData-SecurityThreats

Thedatasecuritythreatsoccuronlybecauseoftherogueaccesspointsornetworksthatareinplacetoluremobile workers onto them in order for hackers to gain access to corporate data like publicWi-Fi access points in airports labeled “free Wi-Fi” or rogue Wi-Fi placed in proximity to corporate offices. Though there are security solutions workingforthesame,butofnouse.WhenamobileworkerisworkingandvisitingvariousplacesanMPMplatform enablesITtodynamicallyautomateandenforcenetwork-specificsecuritypolicies.

Enterprises who are deploying cloud computing are influencing Mobile Policy Management to gain organizationwidevisibilityandcontrolovertheirmobileworkforce.

| October 2018 38

Soluti n Providers

Reltio:

Organizing Data for Self-learning Enterprises

Intoday’sdigitaleconomy,themostsuccessful companiesknowhowtoharnesstheirdataandlearn fromit.BeitGoogle,Netflix,orAmazon,successful companiesinthedigitaleconomyareleadingtheindustry withnewrevenuemodelsandbetter,personalizedcustomer experience.Reltio,aprivatelyheldcompanyheadquartered inRedwoodShores,Californiawiththemissiontohelp enterpriseusers‘BeRightFaster’callsthemself-learning enterprises.

Whatsetstheseenterprisesapartfromothersishowthey haveadoptedtheuseofdatatoimproveoperationsand businessoutcomes.Aself-learningenterprisebuildsa holisticdatastrategyandisdata-driveninallaspectsof theirbusiness.ReltioCloud,adataorganizationsolution createdbyReltio,isenablingenterprisestoleveragedatato itsfullestpotentialandstartaself-learningjourney.

ReltioCloud,developednativelyinthecloud,organizes enterprisedataforcontinuousself-learning.WithReltio, businessescannowmanagedatalikeleadingcloud companies,leveragingcontinuousdataorganizationand recommendedactionstomeasureandimprovetheir operations.Reltioorganizesdatafromallsourcesand formats,creatingaunifieddatasetwithunlimited personalizedviewsforusersacrosssales,marketing,and compliance.Withmachinelearning,Reltiothen recommendsactions,andfinallymeasuresandcorrelates theimpactonthebusiness.

ReltioCloudhelpsenterprisestoachievethefollowing:

Makedatatheheartofeverydecision

Self-learningenterprisesaredata-driven.Reltioenables enterprisestoleveragedataasacompetitiveadvantageand useitforbettercustomerexperienceaswellasfor regulatorycompliancesuchasGDPR.Reltiohelps enterprisesdesigntherightproductfortherightcustomer andofferitattherighttimeviathecommunicationchannel oftheirchoice.

Organizedataofalltypesatunlimitedscale

ReltioCloudhelpscollectandorganizedatafromall

internal,external,socialandthird-partysources.Companies cancorrelatevarioustypesofdata,connecttransactions, omnichannelinteractions,masterdata,andreferencedatato createacompletepictureofcustomers,products,suppliers oremployeesthathelpthemmaketherightdecisions, faster.It’snotjustaboutcollectinglargevolumesofdatain datalakes;it’saboutorganizingitinaformthatcanbeused fordecisionmanagement.

Unifydatasetstodeliverpersonalizedviews

Reltiohelpscreateaconsistentsingle-source-of-truthof dataacrossapplications,systems,andfunctionalgroups. Eachuserofdataneedstheinformationinthecontextof theirbusinessroleandobjective.Reltiodeliversdata-driven applicationspersonalizedandcontextualtosales, marketing,customerservice,fieldservice,compliance,and callcentersgroupswithdataprovidedfromasinglesource oftruth.

Infuseanalyticsintoeverybusinessprocess

Self-learningenterprisesbringtogetheralldatatheyneed foranalyticsandmachinelearninginoneplace,accessible inreal-time.Reliabledatafrominteractions,transactions, masterprofiles,third-partysubscriptions,publicandsocial mediasourcesisconsolidatedforamorein-depthanalytics. ReltioCloudenablesthatseamlessly.Analyticsrunningon areliabledatafoundationensuresorganizationscanmake betterandinformeddecisions.

Continuouslylearnaboutcustomers,productsandtheir relationships

Self-learningenterprisescorrelateandmeasureinsightsand recommendationswithactualoutcomesthroughaclosedloopcycleandkeepimproving.Bringingtogetheranalytics andoperationalexecutionhelpswithcontinuous measurementofresultscomparedwithprojections,and identifyingareasofimprovement.Self-learningenterprises continuallylearnaboutcustomers,suppliers,andproducts. Withimprovedknowledgeaboutcustomerbehaviorsand preferences,theyofferincreasinglyrelevantproductsand services.

2018/2019 | October 2018 40

Thisself-learningcycleempowerscompaniestoputdataat theheartofeverydecision,buildanalyticsintooperational businessprocessesandcontinuouslylearnaboutcustomers, productsandtheirrelationships.LeadingGlobal2000and companiesofallsizesandindustriesrelyonReltioto becomeSelf-LearningEnterprises.

AReformatoryLeader

ReltiowasfoundedbyManishSood,anentrepreneurwith apassionforinnovation.Hepreviouslyco-authoredthe patentthatrevolutionizedMasterDataManagement (MDM)throughaglobalbusinessidentifierandservedas theprimaryarchitectofsomeofthemostwidelyuseddata managementsolutionsinusebyFortune100companies today.

Manishwaspreviouslypartoftheteamthatintroduceda leadingMasterDataManagementplatforminthemarket. Butdespitethatsuccessandthematurationofa$1B+ softwareandservicesmarketforMDM,severalfactors alignedtoformanopportunitytotransformtheindustry.

First,fromatechnologicalevolutionperspective,the commercialavailabilityofbigdatatechnologiesandelastic cloudcomputingshowedhowtraditionalheavyweight,onpremise,ERP-classdatamanagementwasinefficientand costly.Second,thetime-to-valuedidnotalignwiththe expectationsoffrontlinebusinessusers,whointheir frustrationwerepouringbillionsofdollarsoftheirowninto self-servicead-hocbusinessintelligenceoranalyticstools.

Withthisperspectiveandapassionforchange,Manish foundedReltioin2011.Andwithinafewyearsofthe formalproductlaunch,Reltiobecamealeaderinthedata managementspace.Toptechnologyindustryanalystform, ForresterResearch,namedReltioaleaderand“most visionary”initsForresterWaveonMasterData Management.

GlobalRecognition

Today,theReltioplatformisaggressivelytakingmarket sharefromlegacyincumbents.Reltio’sinnovativevision hasdeliveredaSelf-LearningDataPlatformtoenterprises, helpingthemsolvetheirmostcomplexbusinessproblems andenablingdigitaltransformationacrossindustries.Reltio countsascustomers8ofthetop10pharmaceutical companiesintheworld,2ofthetop10globaltechnology companies,2ofthetop10globalcosmeticscompaniesand oneofthelargestcasualtyandpropertyinsurersintheU.S.

TheindustryhastakennoticeofReltio’sinnovationsand fastcompanygrowth.ThecompanyrankedintheInc.5000 listofAmerica’sfastest-growingprivatecompaniestwo yearsinarow.Recently,itwasalsonamedaleaderforthe secondtimebyForresterResearchinitsMachineLearning DataCatalogsWave.Technologychannelnewsleader, CRN,namedReltioaTop20CoolestCloudSoftware Vendorof2018.

Forthelastthreeyears,topdatanewspublication,Database Trends&ApplicationshasfeaturedReltioinitsDBTA100, alistofthecompaniesthatmattermostindata. Additionally,Reltiohasbeenranked#1inFortune’sBest Small&MediumCompaniestoWorkFor,andranked amongthepublication’sTop30BestWorkplacesin Technology.Forbeshasalsorecognizedthecompanyforits excellentworkplaceculture,namingReltiooneoftheBest BigDataCompaniestoWorkForin2018,aswellasoneof theBestCloudCompaniestoWorkFor.

‘‘
Manish Sood CEO & Founder
Be right faster with the leading cloud master data management platform. | October 2018 41
‘‘ ‘‘ ‘‘

Rising Mobile Workforce and its Challenges in the Mobile-Cloud Era:

Data & Endpoint Management

Mobilityandcloud computingarerapidly becomingthenormfor enterprisesaroundtheworld.Inturn, enterpriseITdepartmentsarefacing newmanagementandsecurity challengesastheamountofbusiness datasoarsandthenumberof endpointsexplodes.Thequestion thatisdoingtheroundsiswhatIT teamsneedtoconsidertomanage andsecuretheirbusinessesinthis newera.

Industryanalystspredictdeep penetrationofenterprise mobilitybytheyear2020. IDC,forinstance,forecasts

| October 2018 42

thatmobileworkerswillaccountfor almost75percentofthetotal workforceintheU.S.Meanwhile, StrategyAnalyticsprojectsthatthe globalmobileworkforcewillreach 1.75billionusersandaccountfor42 percentoftheglobalworkforce overall.

Theeconomicperspectiveisjustas brightasabutton.Theglobal enterprisemobilitymarketwillbe worthasmuchas$140billion, predictstheNationalAssociationof SoftwareandServicesCompanies Andtheinvestmentsarepayingoff. Todate,84percentofallcompanies whoconsiderthemselvesonthe cuttingedgeofmobilityreportan increaseinoverallproductivityasa directresultofincorporatingmobile appsintotheirbusiness,accordingto asurveybyAppsFreedom.

Likewise,enterprisesareexpectedto continuerelentlesslyadoptingcloud technologies.By2020,Gartner forecaststhepubliccloudservices marketwillreach$383billion.This includesspendingoncloudbusiness processservices,cloudapplication infrastructureservices,cloud applicationservices,cloud managementandsecurityservices, cloudsysteminfrastructureservices, andofcourse,cloudadvertising.

Theflipsideofincreasingenterprise mobilityandcloudusageisthe increasingrisktoenterprisesecurity. Today,mostusershaveatleasttwo endpoints–alaptopandmobile device–and80percentofnetwork devicesarebeendpointsthatare constantlyconnectedtotheinternet andexposedtoitsthreatssuchas Meltdown,Spectre,Wannacry,and Petya.

Moretroubling,thetypicalenduser haslittleknowledgeofthosethreats ortheirramifications.Theresultis moreusersaremorelikelytoleak enterprisedatabyusing compromisedwebsitesandrogue onlineservices.TheCVElisted 14,712cybersecurityvulnerabilities for2017andhasalreadylisted2,848 forthefirsttwomonthsof2018.In response,vendorslargeandsmallare releasingpatchesonadailybasis. EnterpriseITteamsclearlyneedto focusonendpointsecurity managementtoensurebusiness successinthemobile-cloudera.

Endpointsecuritychallenges

Keepingendpointsuptodatewith thelatestversionsoftheirOSesand applicationshasbecomeafull-time job,onethatisgettingharderto performinthemobileenterprise.A growingchallengeisthediversityof endpointoperatingsystemsthatmust bemanaged,includingAndroid,iOS, MacOS,Windows,Linux,and ChromeOS.Foreach,theITteam mustlearnthatOSalongwithits correspondingpatchingtechnique. Likewise,applicationsacquiredfrom thevariousappstoresaremanaged withdifferenttechniquesthatmustbe learnedandmasteredsothattheteam cansecuretheendpoints.

Anotherchallengeismanagingthe endpointsfromdayone,especially mobiledevices.Whileit’sbeen relativelyeasyforITadminsto installagentsoftwareondesktops andlaptops,smartphonesandother mobiledevicesmakelifeharderfor theadminsbecausethedevicesare rarelyifeverconnectedtothe corporatenetwork.Consequently, devicesmustbeprovisionedwiththe

necessarymobiledevice managementsoftwarebeforetheyare giventoendusers.Devicesthatare notappropriatelymanagedare securityrisks,sonobusiness applicationshouldbeinstalledorrun onthem.

Relatedtotheday-onemanagement challengeisupdatingendpointsthat areonthego,anytimeandanywhere. ITteamsmustbeabletoinstall criticalpatcheswhileemployeesare traveling,commuting,orotherwise offsite.

Dataleakagepresentsyetanother securitychallengeforITteamsto overcome.Dataleakagecanhappen withorwithouttheusers’knowledge. Forinstance,usersmayknowingly copybusinessdatatoaUSBdevice oruploadittoacloudstorage service.Theymayalsounknowingly exposethatdatatoapubliccloud servicewhenusingthird-partyapps suchasdocumentviewersand predictivekeyboardapps.Suchapps maycompromiseuserIDsand passwords,accountnumbers,and othersensitiveenterprisedataby exposingittopubliccloudservices.

Whenauser’sdeviceislostor stolen,theITteammustbeableto trackandrecoverthedeviceorwipe thedataifthedeviceisn’trecovered. Tomaintaintheuser’sprivacy, however,theITteamcannot continuouslytrackthelocationofthe user’sdevice.

BYODpresentsanotherprivacyvs securitychallenge:Whenusersuse theirowndevicesforbusiness purposes,privacyneedstobe maintained.Photos,contacts,and otherpersonaldatashouldnotbe

| October 2018 43 Tech Perspective

managedbycompany’smobiledevicemanagementapp.

Ontheotherhand,securityneedstobemaintained,too. Tothatend,theITteamshouldcreateacontaineronthe user’spersonaldevice–asecure,managedareathat isolatesbusinessemail,CRM,andotherenterpriseapps anddatafromtherestofuser’spersonalapps/data.

Toestablishstrongendpointsecurityandprevent unwantedattacks,ITteamsmustapplystrictsecurity policiesontheirendpoints.Laptops,forinstance,should alwaysrunafirewall,preventthecreationofunwanted networkshares,andencryptdataviaBitLockeror FileVault.Suchsecuritypoliciescanprotectenterprises fromthesecurityrisksposedbymobility.

Predictingthedevelopmentofdataandendpoint

management

Goingforward,machinelearningandAIwillhelpmake dataandendpointmanagementaproactive,ratherthana reactiveprocess.Forinstance,thesetechnologiescould preventdatatheftbydetectinganomaliessuchas unusualloginactivitiesoranunusuallylargenumberof documentsbeinguploadedtothecloud.Theycould analyzetherootcauseofpatchdeploymentfailuresand suggestfixes.Theycouldalsodetectsystemidletimes–duringlunchhours,forinstance–todeploypatchesas

soonaspossibleratherwaituntilafterhoursor weekends,whichcanleavesystemsunnecessarily vulnerable.

Meanwhile,theinternetofthings(IoT)willintroduce manyorganizationstoanewbreedofendpointsand connecteddevices.UnliketheiriOS-andAndroidpoweredpredecessors,IoTdeviceswillberunningmany differentOSesandapplications,allofwhichmaybe vulnerableyetmustbemanagedandsecured.

Finally,mostbusinessapplicationsaremovingtothe cloudandaccessedviabrowser,effectivelymakingthe browseranendpoint.Thatmeanstodefendagainst attacks,ITteamsneedtomanagebrowsersandperform allsecurityoperationsforthemjustasiftheywere desktops,laptops,oranyotherdevice.

Asorganizationscontinuetoadoptmobilityandthe cloud,theymustalsoadoptthepracticesnecessaryto supportthisnewreality.Dataandendpointsecurityand managementarepriorityoneinITdepartments.Forthe vastmajorityofcompaniesaroundtheworld,theirfuture successdependsonrecognizingandcommittingtothat priority.

| October 2018 44

Soluti

vCloud Group:

Virtual Networking Made Simple

Thelastfewyearshavebeenmarkedbya phenomenalincreaseintheadoptionofcloud computing.Moreorganizationsarerealizingthat cloudtechnologygivesthemthepowertostreamlinetheir operations,theflexibilitytoaccessdataatanytimeand place,andthefreedomtobreakfreeofthetraditional limitationsofbusinesscommunications.

Thispotenttrifectaofpower,flexibility,andfreedomisat thecenterofeverysolutionthatMelbourne-basedcloud computingspecialist,vCloudGroupcreatesforitsclients.

AStrongFoundation

Theriseofcloudcomputingasthepreferredsolutionfor businesshasfueledacorrespondingsurgeinthenumberof cloudsolutionproviders.Inthisincreasinglycrowdedand competitiveenvironment,vCloudGroupsetsitselfapart withathree-prongedfoundationtoclientsatisfaction. Thefirstoftheseisanunwaveringcommitmentto providingacompletelyintegratedsolution.vCloudGroup doesnotoutsourceanyofitsservices–itsclientscan oversee,manage,andmodifytheircloudinfrastructure throughasinglepointofcontact.Thissimplified philosophyimprovestransparencyandenableseveryclient tomakebetterbusinessdecisions.

ThesecondprongofvCloudGroup’sservicestrategyis theircomprehensivesupportframework.Apartfromthe standardphone,web,andemailhelpoptions,clientscan alsoallowremoteaccesstospecialistsusinganydevice throughWindows,MacOS,Linux,Android,iOS, ChromeOS,orBlackBerryoperatingsystems. vCloudGroup’sthirdprongisperhapsitsmostpowerful–pricing.Byprovidingtheiradvancedexpertise,industry-

leadinginternalR&Ddevelopments,andproactivesupport atcompetitiveprices,thecompanyhasleveledtheplaying fieldforbusinessesofallsizes.

Thismeansthatmanytraditionallimitationsnolonger apply;theirclientshaveaccesstotechnologythatis otherwisesolelywithinthereachoflargeenterprises.These threefactorsaresupportedbyvCloudGroup’ssoftware, whichisbasedonVMware.Theindustry’stopengineers ensurepeakperformanceandhighspeedthroughan advancednetworkthatallowsclientstoaccesstheir resourcesinstantlyfromanydeviceandanylocation.

MeetingChallengesHead-on

Asisthecasewithanytechnologyinthefirststagesof implementation,thecloudcomputingworldisstill susceptibletosignificantparadigmshifts.Thisvolatilityhas thepotentialtowreakhavoconprovidersthatdonothavea strategytodampentheeffectsofsuchchanges. vCloudGroupdoes,andcentraltothecompany’seffortsis itsResearch&Developmentdepartment.In-houseR&D allowsvCloudGrouptointernalizetechnologicalprogress inawaythatitscompetitorscannot.Itgivesthemthe foresighttoanticipateshiftsandadjusttheirplatformand strategytoalignwiththeprojectedchanges.

Fortheirclients,thistranslatestouninterrupted connectivity,seamlessworkflow,andaccesstothemost advancedandeffectivecloudtechnologysolutionsbefore anyoftheircompetitors.

vCloudGroupisnolongerjustanothercloudservices provider.Thecompanyhasevolvedtobeattheforefrontof ITtechnology,shapingthefutureoftheindustry,and pavingthewaythatotherswillfollowforyears.

| October 2018 46
n Providers 2018/2019

ProactiveManagement

Strongandinformedleadershipiscriticaltoanyindustryleadingcompany.Chartingthecompany’sgroundbreaking courseisvCloudGroup’sfounderandCEO,Trevor Mifsud

Anaccomplishedcomputersystemsengineer,Trevorhas spentalmostthreedecadesintheITindustry.Hisleadership extendsbeyondvCloudGroup;heisalsothefounderof managedservicesprovider,AssociatedComputerEngineers (ACEIT).

vCloudGroupfirstmadeanameforitselfinsoftware developmentandITnetworking.Thisgavethecompany penetrativeinsightintothelimitationsofcentral repositoriesofinformation,likephysicalservers.Trevor initiallyfocusedonbackup,securitysystems,software developmentandbusinesscontinuity.Thischangedwiththe surgeindemandforcloudsolutions.

Thequickchangeoftacktowardscloudtechnologyalludes tooneofTrevor’skeystrengths-hisholisticunderstanding oftheworldofIT.Thisabilityhaselevatedhimfrombeing justaparticipantintheindustrytothestatusofathought leader.HistalentforfarsightedplanninggivesvCloud Grouptheedgeitneedstomaintainaleadoverits competitors.

Thisadvantagewasdemonstratedtotheworldwhenthe companyincorporatedSDWAN(SoftwareDefinedWide AreaNetwork)basedonMPLSnetworkingmonthsbefore therestoftheindustry.

MoldingtheFuture

Fewpeopledoubt,thatcloudITservicesarethefutureof computing,particularlyintheworldofbusiness.While vCloudGrouphasalreadyestablisheditselfasoneofthe mostinnovativeandreliableplayersintheindustry, Trevor’sleadershipensuresthatcomplacencydoesnotset in.HeplacesextraordinaryemphasisontheR&Daspectof theirabilities,andthishasalreadyproventobeinvaluable.

Trevorisquicktopointoutthatthefocusoftheirresearch isnotsolelyoncloudcomputing.Instead,theyaredrivento developtechnologicalsolutionsthatallowtheirclientsto succeed,withoutlimitingthemselvestoanyspecificfield. vCloudGroup’sclientsmaycomefromarangeof industriesbuttheyhaveonethingincommon–theynever compromisewithbusinessprocessesandcommunications.

Today,vCloudGrouphasformedlong-termbusiness partnershipswithmorethan20companiesacrossAustralia. Itisalsosurgingaheadwithnewcollaborationsbothwithin Australiaandacrosstheworld.

www.vcloudgroup.net

‘‘
Trevor Mifsud Founder & CEO
Providing a revolutionary cloud platform combined with excellent customer service. | October 2018 47
‘‘ ‘‘ ‘‘

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.