The 10 Most Booming SaaS Solution Providers 2018 May2018

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Socialbakers
The 'One And All' SaaS Solution Provider to all Digital Marketing Queries 10THE MOST BOOMING SOLUTION PROVIDERS 2018 SAAS www.insightssuccess.com May 2018 EDITOR’S PICK Software: As open Source or as Convenient Service REVENUE TIPS SaaS Can Create Business Developments with Different Revenue Streams
YUVAL BEN-ITZHAK CEO

Editor’s Note

SaaSPersuading to be an Operational Reality

Theworldhasalreadyspectatedhowtherecentemergingtechnologieshavechangedtheentire

businessmodel.Whilethebusinessworldisgrowingcompetitivewitheverypassingminute, SaaShastakenoverthemarketspaceandreformingit.Cloudborntechnologieshavebeen uprisingadoptionacrossorganizations,sincefewyearsnow.Itisabouttimethatthebusinessworld willbewitnessmorecloudprovidersandindustriesturningtosoftware-as-a-solution(SaaS). Thelonggoingdebateonwhetherthesoftwareindustryshouldmovefromtraditionallicense maintenancemodeltosubscription-basedmodelshasnowcometoanend.Thestudyconductedbya popularAmericanresearchfirmmentionedthatthisrapidlygrowingsoftwaremarketiscompelling thelegacyproviderstoswitchtoSaaSoptionsortheycanrisklosingthemarkettraction.The emergingadditionstothissoftwareareagainincreasingthisrisk.

Vertical SaaS,anupcomingtrendisexpectedtohitthemarketspacesoon.Targetedatspecific industriesorcompanies,itwillallowcompaniestoadapttothefeaturesasdemandedbythe customersorindustry Theadditionalbenefitslikecost-effectivenessandtheindustryspecificoptionis thereasonwhythissoftwareisgoingtoblowupthemarket.Anothermajorchangetobeinitiatedby SaaSwouldbetheshiftto mobile-focused-SaaS. Sincetheworldrunsonmobiles,SaaScompanies havenowturnedtheirfocustomobileapps,whichmeans- better user experience.Thinkingbroader, SaaScompaniesarealsoonthevergetointroducePaaS(Platform-as-aService)whichwillhelp companiestofocusoncustomerretentionratherthatacquisition.Thissinglestepisgoingtoswipethe customerexperience,ascustomerswouldbeabletoaddotherservicesandmouldthepreviousone, dependingontheirusage.

While2017wasaninnovativeyearforSaaS,2018istheyearwhenthebusinessworldwouldgeta newdimensionwithSaaS.Lookingattheemergingopportunitiesandthegrowingpossibilities,we havedecidedtogoforaspecialissueon“The10MostBoomingSaaSSolutionProviders2018”. Itwillwalkyouthroughalistofcompanieswhichhaveprovedtheirsubstancewiththeir innovatoryservices.Keepingupthesheerpacewiththeadvancingtechnologies,thesecompanies havepavedtheirwayintothemarketandthisdomain.

OntheCoveroftheissue,wehavefeaturedSocialbakers,‘One And All’SaaSSolutionProvider foralldigitalmarketingqueries.Whileeveryothercompanyhasitsplatformwhichoffersservice toitsclients,Socialbakersfollowedadifferentpathbyofferingdigitalmarketingservicepowered withArtificialIntelligence(AI).Apartfromsuchinsightfulcoverstorywehavealsoenlisted Artivatic;forofferingIntelligentApplicationsandSolutionspoweredbyAI,CanQualify;for disruptingthemarketofsupplychainmanagementwithitsreformatoryapproach,WhiteSource; leadingglobalprovidersof“Software Composition Analysis” tools.

Whileflippingthepages,takeanotenottomissoutarticlesmasterlycraftedbyourin-house editors.Thearticle SaaS Can Create Business Developments with Different Revenue Streams from RevenueTipsexplainsthestrategiestobefollowedtogeneraterevenueintheSaaSindustry. Whileturingthepagesyoucanalsofind Cloud Computing – Revamping the Technology for the Next Generation fromIntothe‘Clouds’and Software: As open Source or as Convenient Service fromtheEditor’sPick Wehavealsoincludedarticleslike, Disruption in content distribution and the new normal fromtheInsightsintoCloud, Is Automation Really Helping Humans fromthe RoboTechsessionwhichareauthoredbytheindustryexperts.Thesearticleswillhelpyou understandthepresentmarketscenarioofthisindustry.

Hopethiseditionofourswillleaveanimprintonyourmind!

Suhel Mashayak
ROBOTECH Is the Automation Really Helping Humans? INSIGHTS INTO CLOUD Disruption in content distribution and the new normal THE WORKSPACE SaaS Software Platforms Will Empower the Workforce in the Digital Age SOCIALBAKERS: The 'One And All' SaaS Solution Provider to all Digital Marketing Queries 18 26 38 08
ARTIVATIC Integrating Technology to build Intelligent Applications and Solutions CANQUALIFY Leading SaaS Provider of Supply Chain Management WHITESOURCE Creating New Business Avenues with Open Source Components INTO THE ‘CLOUDS’ Cloud Computing – Revamping the Technology for the Next Generation EDITOR’S PICK Software: As open Source or as Convenient Service CLOUDING AND BUSINESS The New Way Of BusinessMobility on Cloud REVENUE TIPS SaaS Can Create Business Developments with Different Revenue Streams 22 30 34 42 16 24 32
www.inonic.com
sales@insightssuccess.com Corporate Ofces: May, 2018 Database Management Stella Andrew Technology Consultant David Stokes Circulation Manager Robert, Tanaji Research Analyst Chidiebere Moses Jim Williams, Misty Thomas, Josh Gray Editor-in-Chief Pooja M. Bansal Anish Miller Senior Editor Executive Editor Crescent CU Art & Design Director Amol Kamble Associate Designer Vanshika Mittal Visualiser David King Senior Sales Manager Passi D. Business Development Executives Marketing Manager Sophie Smith Managing Editor Suhel Mashayak Contributors Brian Smith Anmol, Devasish Art & Picture Editor Paul Belin Co-designer Poonam Mahajan Jayant Khanna Peter Collins Business Development Manager Sales Executives David, Kevin, Mark, Judy Kent, Vijay SME-SMO Executives Prashant Chevale, Uma Dhenge, Gemson, Irfan Online Marketing Strategist Alina Sege, Shubham Mahadik, Vaibhav K Digital Marketing Manager Marry D’Souza Technical Specialist Amar, Pratiksha Technical Head Jacob Smile Copyright © 2018 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ https://twitter.com/insightssuccess We are also available on : Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com Insights Success Media and Technology Pvt. Ltd. Off. No. 513 & 510, 5th Flr., Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in

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Yuval Ben-Itzhak CEO

Anybusinessistrickywhiledigitalmarketingis themostchallengingpartofit.Duetovast developmentsinthetechnology,stayingahead ofthechangingtrendsandthemarketdemandshave becomethecommongoalofanyentrepreneur Technologyhasbeenplayingagreatroleineveryaspect ofhumanlifewhilethebusinessmenallaroundtheglobe haveembraceditwholeheartedly.Digitalmarketinghad takenabighitwhenitwasincorporatedwithAI.Many digitalmarketingsolutionprovidershavetakenrootto helpcapitalistsintheirbusinessandhelpthemclimbthe ladderofsuccess.

However,Socialbakersisstandingoutamongthe crowd.Whileeveryothercompanyhasitsplatform whichoffersservicetoitsclients,Socialbakersfollowed adifferentpathbyofferingdigitalmarketingservice poweredwithArtificialIntelligence(AI).

TheManLeadingtheTeamofInnovators

Havingaprofoundexperienceof20yearsin entrepreneurshipatbothprivateandpubliccompanies, YuvalBen-Itzhakisthecaptainofthisarmyof designersanddevelopers.CurrentlyservingastheCEO,

“ We offer an easy to use SaaS marketing suite which enables marketers to analyze social media data, optimize performance, execute content strategy and manage social communities effectively.

YuvalhasapriorexperienceofservingasCTOat Outbrain;oneoftheleadingcontentdiscoveryplatform. FiveyearsasCTOatAVGTechnologies;wherehe playedakeyroleintakingthecompanypublic,CTOof Finjain,acybersecuritycompany,whereheledsix internationalgroupsaretheotherexperiencecardsinhis kit.HeisalsotheCo-founderof,KaVaDo;aweb applicationsecuritysoftwarecompany Yuvalisa graduateofBen-GurionUniversityoftheNegevinIsrael andaholderof20U.S.patents.Heisalsoafrequent commentatorinthemediaandspeaksregularlyon technologytopics.

TheGuidetoallSocialMediaProblems

Socialbakersallowsmarketerstobesuccessfulin understandingtheiraudiences,tobetterpersonalize contentcreationandtoengageandgrowtheircustomer base.Socialbakers’easy-to-useSaaSmarketingsuite enablescustomerstoanalyzesocialmediadata,optimize performance,executecontentstrategyandmanagesocial communitieseffectively Thissuitewillhelptheclients ingeneratinggreatcontent,publishcontentatthetime whentheiraudienceismostactive,comparetheircontent strategy,andmakesmarteradvertisementdecisionsto improvecampaignsagainstindustrybenchmarks.With fullycustomizabledashboards,theSocialbakerssolution monitorsandreportstheimpactofmarketer’ssocial mediaactivitiesontheircommunityandbusiness.

PoweredbyAI,thissuiteallowsmarketerstolearnthe outstandingcontentcreatedbyothermarketersaround theworld.Thisknowledgelatercanbeusedin developinganddeliveringcontentthatresonatesmore deeplywiththeaudienceandreturnsrealvalueforthe brand.Italsoenablesmarketerstogaindata-driven predictionsandrecommendationsonthebesttimeto publishtheircontent.Theplatformsharesthecontent postedbymarketersacrossmultiplechannelsandranks allofthepostsbyengagement.TheteamatSocialbakers isveryclientfriendly.Ittakesitstimetoanalyzethe issuesandprovideasolution.Socialbakershavestudied thatoneofthemainchallengesfacedbymarketerswas thattheyneededbetween3-5differenttoolstomanage theirsocialmedia.Thissinglesolutionplatformcreated bySocialbakersmanagesallsocialmediarelatedissues. Italsoactsonpredictionsandrecommendations, managesthecontent,community,socialads,and analyzestheperformanceswithvisualsandreports. Yuvaladdssaying,“From an easy-to-understand the grading system to an overview of the best posts, our tool

TheTechnologyDrivenMarketingSuite

Socialbakerswithitsuniqueandinnovativeapproach towardsmarketingistheownerofamarketingsuite poweredbythepervasivepowerofAI.Whilethissuite hasalreadyprovenitsefficiencyingeneratinggreat content,publishcontentatthetimewhentheclients’ audienceismostactive.

Thenewadditiontothissuitehascrowneditasthemost favoredmarketingtoolinbusiness. Audience Segmentation,theextendedplatformprovidesmarketers withinsightsintotheiraudiencepersonas,thecontent theyengagewith,theirmaininterestsandtheinfluencers theytrust.Thebiggestadvantageofthisnewofferingis

makes sure that every dollar invested on social media is money well-spent.”
“ 10T H E SaaS SaaS MOST BOOMING SOLUTION PROVIDERS 2018
AtSocialbakerswe listencloselytoour customersandwe haveevolvedour productofferingto answerthe challengesthey face.

thattheclientcanhaveaccesstoallthese informationinjustoneclick.Thisadditionalfeature isanexpertatidentifyingthedifferentpersonas withinanaudiencebasedontheirbehaviorand interests.Byintegratingsocialwithotherdigitaldata sourcesandleveragingthepowerofAIandmachine learningtechnologies,AudienceSegmentationhelps marketersbetterunderstandeachuniqueaudience,so theycanreachthemwithrelevantcontentintheright channelinrealtime.

“By adding AI-powered Audience Segmentation to our platform, we are turning data into productivity We are solving key challenges faced by many brands today, such as what does my audience engage with, what interests do they have and who do they trust?”, explainsYuval.

Theothernewofferingwhichhasprovedits efficiencyisthe Influencer Management This additionalofferingenablesmarketerstoidentify macroandmicroinfluencersthattheiraudience trusts,engageswithandsharesimilarintereststo. Withthis,marketerscanleveragesmart recommendationstohelpthemdiscoverthesocial mediainfluencersthatarethebestfitfortheir audienceandtomeasuretheirperformanceand impactonthecampaignattheclickofabutton.

LaunchofSocialbakers’InfluencerManagementlets

audiences,
personalizecontent
andgrowtheir customer
Ourmethodology enablesmarketersto besuccessfulin understandingtheir
tobetter
creationandtoengage
base.

marketerstoaccesstheindustry’slargestdatabaseof influencersandselecttherightonebasedontheir influencerscorewithintheselectedaudiencepersona.

ByaccessingSocialbakers’InfluencerManagement directlywithintheSocialbakersSuitemarketerscan replacethetimeandbudgetintensivemanualsearch andperformancemonitoringwithaone-clickdigital solution.

SuccessStoriesandGlobalAccolades

Socialbakersismuchappreciatedforitscutting-edge AI-poweredsocialmediamarketingsuitethatgives marketersonetooltomanageallsocialmediarelated issues.Amongtherosterofmanysatisfiedclients, Socialbakersisproudtoofferitsservicesto companiessuchasNestle,L’OREAL,TOYOTA, MicrosoftandAirtel.

ThisuniqueplatformofSocialbakershasrescued manycorporationsfacingtroublesinmanagingtheir digitalaudience.ThisserviceofSocialbakershas broughthonorsfromaroundtheglobe.Ithasbeen listedamongthe5000ListoftheFastestGrowing CompaniesinEuropebythe2018Inc.Ithasalsobeen listedintheTop10DigitalMarketingAnalytics SolutionProvidersbyMarketingTechOutlookinthe year2017.Intheyear2017Socialbakerswaslisted amongthe1000FastestGrowingCompaniesin EuropebyFinancialTimes.

FutureEndeavors

Socialbakershaveplanstoannouncethelaunchoftwo newmoduleswithintheSocialbakersSuitenamely, theSocialbakersAudiencesandInfluencers.These moduleshavebeendesignedinsuchawaythatit enablesthemarketerstobuildaccuratepersonas withintheiraudience,improvetargeting,andselect influencersbasedonhowwelltheymatchtheir audienceandbusiness.Asmanymarketersintoday’s worldareexperiencingachallengetomanagethe digitalaudienceandbusiness,Socialbakershavecome torescuesuchmarketerswiththeiruniquesocial mediaplatform.

cutting-edge
optimizetheir social
business
Weoffera marketingsuite poweredbythe
technologyAI,which helpsmarketersto measure,manage and
mediaand helpsthemgain maximum
valuefromtheir digitalinitiatives. “
Address : Country : City : State : Zip : Global Subscription Date : Check should be drawn in favor of : INSIGHTS SUCCESS MEDIA TECH LLC Never Miss an Issue Yes, I would like to subscribe to Insights Success Magazine. Name : 1 Year.......... $250.00 (12 Issues) .... 6 Months ..... (06 Issues) ..... $130.00 3 Months ... (03 Issues) .... $70.00 1 Month ...... (01 Issue) ..... $25.00 Telephone : Email : Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754,(302)-319-9947 Email: info@insightssuccess.com For Subscription : www.insightssuccess.com SUBSCRIBE TODAY CORPORATE OFFICE

Management Brief CompanyName

Actimo actimo.com

ArtivaticData LabsPvtLtd artivatic.ai

LayakSingh Founder

Actimoisagloballyleadingmanagementtechnologycompany. Itsapplication‘Actimo’isamobile-firstcommunicationand managementapplicationbuilttomeetneedsoftoday’s organizations.Theplatformprovidesmanagersacompleteinsight withastrong360degreetoolforCommunicationandTraining.

Artivaticisanend-to-endAIinfrastructureplatformbuilton deep-tech,machinelearningtechnologieswithanin-depth analogyofgenomicscience,psychologyandneuroscience.

AaronHarker Founder Cavintek,Inc. cavintek.com

CanQualify canqualify.com

CanQualifyisacloudbasedSupplyChainRiskManagement platform.

BhaskarKrishnamoorthy CEO Exponea exponea.com

PeterIrikovsky CEO

RankingCoach rankingcoach.com

DanielWette CEO

Cavintekisknowntogivethebestautomationsolutionfor SMBsthatisuncomplicatedtouse,isinexpensiveandadd criticalvalue.

ExponeaoffersB2Ccustomersafullsuiteofall-in-onecloud basedplatformforacquisition,conversionandretentionof customer.

Rankingcoachprovidesstate-of-the-artsoftwaresolutionsfor onlinemarketingactivities,searchengineoptimizationandsocial media.

SelfdrvnEnterprise selfdrvn.com

SLM slm.cloud

Socialbakers socialbakers.com

WhiteSourceSoftware whitesourcesoftware.com

MunChoongLam Founder&CEO

GonzaloAraújoC CEO

SelfDrvnisatechnologycompanythathasdesignedaSaaS platformtohelporganizationsenhancetheirengagement,with employeesandcustomersthrougheffectivecommunication, gamification,andanalytics.

SLMisanexpertinlow-costtechnologicalsolutionswhich offersserver-basedcomputingandapplicationdelivery solutionsglobally

YuvalBen-Itzhak CEO

SocialbakersisaSaaSsolutionprovidercompanypoweredby AIwhichprovidesuniquesolutionstoallsocialmediaissues.

RamiSass CEO

WhiteSourceisamarketleaderinprovidingopensource software(OSS)lifecyclemanagementsolutions.

10T H E SaaS SaaS MOST BOOMING SOLUTION PROVIDERS 2018

Artivatic:

Integrating Technology to build Intelligent Applications and Solutions

Artivaticisanend-to-endAIinfrastructure

platformbuiltondeep-tech,machinelearning technologieswithanin-depthanalogyofgenomic science,psychologyandneuroscience.Thishelpslarge enterprises,start-upsanddeveloperstobuildandintegrate intelligentproductsandsolutionswithoutanydevelopment effort.Itfocuseson Banking, Finance, Insurance, Lending, Wealth Management, Capital Market, Manufacturing, Healthcare, and Robotics sectors.Inshort,Artivatic’s platform’sagnosticnatureenablesenterprisestohave ‘SmartAIBrain’likehumanstoautomateallprocesses andmakedecisionsbythemselvesinreal-time.

Artivatichas25+in-housebuiltproducts,whichhavebeen currentlyutilizedtobuild10+industrysolutionsatalarge scale.Mostoftheproductsarebuiltin-housewithoutany thirdpartylibrary.Onepatenthasalreadybeenfiledin India&theUSA,withmorethanfiveotherpatentsinthe pipeline.

An‘AlternativeIBMWatson’ Artivaticwasstartedasaninfrastructurelevelplatformin thebeginning—whichcanbecalledasan‘AlternativeIBM Watson’.Thefocuswastobuildaplatformthathelps enterprises,developersandSMEbusinessestobuild innovativeandintelligentsolutions.Initially,thecompany focusedonlyonlargeenterprises,whichrequireon-premise solutionsintheirdatacenter,howeverthenitbecame more like a service model andscalabilitywasthemainchallenge.

Thecompanywascontinuouslygettingrequestsfromother start-ups,SMEandsomelargeclientsaswelltousecloudbasedapplications. Coupledwiththis,thecompanyalso founditgreattoscalewithoutworryingaboutcomputation power,GPUanddataprocessinginreal-time.Thisinspired Artivatictolaunchallitstechnologies,productsand solutionstoputoncloudandserveasaSaaSplatformas wellotherthantheon-premisemodel.Thishelpeditto scalegloballytoowithoutevenfocusingmoreontravel, deliveryandcustomization.

LeaderHoldingtheReins

Mr.LayakSingh,FounderofArtivatic,isarenowned serial-entrepreneurwhograduatedfromIIT,Kharagpur.His passionledhimtostartaslewofventuresthathadtheir ownflawsandfromtheashesofthesestart-ups,hasrisen uphiscurrentandmostvisionaryproject,ArtivaticData Labs.

Layak’sabilitytolookataproblemforwhatitis,andnot onlyfindthebestsolution,butalsohisforesightandability tolearnthemostfromanyexperiencehashelpedkeephis ideasafloatintimeswhenmostpeoplewouldhavegivenup ontheirdreams.Aboveall,itishisspiritthatdrivesthe teamandthemotivationbehindthecompany,providingthe oilforeverycoginthesystemtoworkperfectly.

UniqueServices

Artivaticmakesend-to-endsolutionsthatworkacross industries.Itsproductsarebuiltontheprinciplesof genomicsandneuroscience—twogoverningaspectsofits services.Genomicistheabilitytoformholistic, comprehensivemodelsorviewsofpeople,products,events andsituations,whileneuroscienceusesthisholistic understandingtothinkandautomaticallymakedecisionsin thesamewaythatahumandoes.

Theseproductsandservicesaremultipurposeinthatthey canbeusedtoverifyidentities,flagfraudulentdocuments ortransactions,makesuggestionsandrecommendations basedonpersonalpreferencesandcanevenmakedecisions foraperson,basedontheirpreviouschoices.

Artivatic’stoolsrequireminimummaintenanceand effort—theycanbeinstalledonacompany’sserveranddo notrequireanentiretechteamtokeepitrunning.Thereare morethan12coretechproducts,30+toolsand10+ industrysolutions.Someofthetoolsandproductsare, AVDATAQUARTZ, AVACROSS, AVPREDICT, AVDECISION, AVNLP, AVSILOSOL/AVSaaS and AVDEVSPACE

May 2018 16

SaaS SaaS

HelpingCompaniesGrow

“Clients who invest in Artivatic technology stand to gain the most from data-driven insights, integrate AI-driven technology to smooth out workflows, speed up mundane processes by automating and digitising manual tasks and use the insights gleaned from the data to protect themselves and their customers from fraud,” saysLayak.

Inthisdayandage,dataisabundantbutmanycompanies, especiallybanksandinsurers,failtomakethemostofthis component.Studyinguserdataandbehaviourpatterns allowsacompanytounderstandeachindividual’s preferences,thoughtprocessandintentionbehindparticular choices.ImplementingArtivatictechnologyallowstapping intotheseinsightsandprovidingbetterservices.Ultimately, thisincreasesacompany’sperformance,bottomlineand helpskeeptheircustomershappyandloyal.

ScopeandChallenges

ThescopeofAI,IoTandautomation-driventechnologyis immense.Today,theamountofprocessingpoweravailable ismorethaneverbeeninthepastandhaspavedtheway forabetterfuture.Integrationofnewtechnologycanreally changethewaymanyindustriesoperate,especiallyina countrylikeIndia.AIandIoTaresettorevolutionise healthcare,agriculture,insurance,banking,retailandmany moresectorsthathaveremainednon-digitised.

“While we have so much to look forward to, I still think the biggest challenge in the field is that people remain sceptical

and suspicious of emerging technology. We are not afraid to put up pictures of our most intimate and important moments online, but we are incredibly defensive when companies use this information to their benefit. We live in a time when Facebook and Google already own all the information on us and everyone from Spotify to Netflix use personal data to improve their recommendation section, so people must get used to the idea that their information is now out there for companies to use. After all, who doesn’t want the convenience of your groceries being delivered as soon as you get back from work—without having to lift a finger to order them?,” assertsLayak.

TheBestisYettoCome Artivatic’sfocusistorevolutionisebanking,insuranceand financialservicesinIndia.Thecompanyisdeveloping genomic science based health insurance products, agriculture-farmer focused lending & insurance products, real-time automated decision making system to approve loans, policies, credit and much more.Itisalsogearingto launchitsowninsuranceandlendingplatformsin partnershipwithexistingfinancialinstitutions.Theplanis toapplyforfinanciallicensesaswellfromregulatoryfirms tolaunchsomeuniqueproducts.Thefocuswillbetoserve theglobalmarketinnextoneyearintheentireBFSI& Healthcaredomain.Artivaticaimstobringinmorein-depth innovationandresearchforcriticalareasintheindustryin theupcomingyears.

Most of our products
built
10T H E
MOST BOOMING SOLUTION PROVIDERS 2018 May 2018 17
Layak Singh
‘‘
are
in-house without any third party library
RoboTech May 2018 18

ABOUT THE AUTHOR

As the Founder and CEO of one of New York's premier SEO agency, Seun Ajanwachuku is a leading New York digital marketing consultant. Some of his innovations include the creation of conversion marketing software for Wix Market Place, and establishing & cementing his rm as a leading, reputable and award winning marketing company in NYC. Seun's expertise has created one of the most dynamic and youngest SEO companies in New York City.

In addition to Seun's marketing background, he also holds a BS in Mechanical Engineering and an airplane power plant license. This rare combination of background makes Seun an ideal and indispensable resource for engineering and technical startups.

IS THE

AUTOMATION HUMANS?

May 2018 19

HistoryofAutomation

Automationgoesbackmanycenturies tothetimewhentheGreeksandArab neededawaytokeeptrackoftime. Oneofthehumanfirstpractical inventionsthatmimicssomeformof automationwastheinventionofa mechanicalcalculatorbyWilhelm Schickard.Thecreationofdeviceslike calculatorsallowedpeopleto accomplishtaskfastwithhigher accuracy.Similarly,someother inventionsweredevelopedacrossa widerangeofindustriestoenhance furtherthespeedandefficiencythat comeswithaccomplishingdailytasks.

AutomationintheDigitalAge

Currently,peoplearelivingintheera whereeverythingismovingtowards automation.Youcanseenewsrelated toautomationeverydayinthe newspaper,onTvandonline. Sometimes,itmakespeoplesay“Wow, thingsaremovingfast”or“Ipraythat thedaythatamachinewillreplaceme atworkwillnevercome”!

Automationispermeatingeverycorner ofourlivesfromtheappsthatexiston yourphonetomachinepoweredselfdrivingcars.Itwasprojectedthat70 millionUSjobswouldbelostto automationby2030.Thisisa staggeringnumber,anditplainly explainswhyautomationisconsidered bysometobeacursemorethana blessing.

Overviewoftheautomationandits types

Thesedays,automationcanbe discoveredinnearlyeveryindustry, whichrangesfromtransportationto defenseandmedicaloperations. Manufacturingisoneofthemost commonareasinwhichautomationis

highlyaccessed.Sincemanufacturing requiresmanystepsandprocesses,the creationoftheautomatedmachinery hasimprovedalotintermsof efficiencyandqualitycontrol. Therearedifferenttypesofautomation availableintheground,andsomeof themarementionedbelow.

Numerical automation –Machines programmedtoperformrepetitive taskssuchas3Dprintingand embroiderymachines

Computer-aided manufacturing (CAM) –Thisautomationaccessedcomputer softwaretocontrolmachinery Example:CAD Flexible manufacturing systems (FMS) –Itcombinesrobots,numericalcontrol systemandotherindustrialautomation toolsintoasinglesystem.Case:metal cuttingandforming Industrial robot –Itcanbe programmedandmanipulatedintwo ormoreaxes.Itmayalsooperatein mobileorfixedapplications.Example: Palletizing

AutomationandProductivity

Inspecificindustries,automationhas increasedemploymentopportunity highlyunlikebefore.Forexample, withtheintroductionofATMinthe bankingindustry,itdevelopedmore employmentforstaffineverybranch. Accordingtoarecentreport,about 43%ofhumantellershavebeenadded inthepastthirtyyearsafterthe establishmentofATMs.

Mostimportantly,bearinmindthat over90%ofjobswillnotbeableto undergocompleteautomation.Infact, automationwillhelpyoubecome smarteranddothingsmuchbetterthan before.

AutomationandJobSecurity

Automationhasindeedincreasedthe jobsinsomanyindustries. E-commerceisoneoftheseindustries; whichisstillinitsdevelopingstages. Astheretailsectorfacesmultiple disruptionsovertheconvenienceand shoppingcomfort,whiche-commerce industry(automated)offers,jobreports havehighlyfocusedonthejoblosses, whichthisindustryhasfaced.

Ontheotherhand,e-commercesector isgrowingatanalarmingratethatis threetimesfasterthantheretail industry Thiseventuallyaddsmore 40,000jobsalongwithhighsalary package.Whencomparedtotheretail sector,onlinee-commercejobrenders morepay.Thisis31%morethanthe averagesalaryofthepersonwho worksintheretailstore.

HowAutomationisHelpingus DiscoverOurOrigin

Atpresent,manydebatesaregoingon whetherautomationisdetrimentalto thelivelihoodofthehuman.Someof thepeopleremainconvincedthat massiveadoptionofautomationwill potentiallyleadtothedemiseofmany jobs.Asmentionedalready,inreality, peopleshouldberesistantandfearful ofautomation.Becausecontrarytothis belief,thisincredibletechnologyisnot meanttoreplacehumans;instead,itis intendedtoimproveandextendhuman life.Finally,itissafetosaythat automationisheretostay.Onboth endsofthespectrum,automationwill worktoamplifyjoblossandcreation ofhigherqualityandpayingjobs.

May 2018 20

CLOUD CLOUD COMPUTING

REVAMPING THE TECHNOLOGY FOR THE NEXT GENERATION

TheInformationTechnologyhasbecomea

prominentforceinfuelingtheeconomicgrowthof thebusinessworldbyspreadingacrossthevarious sectorsaroundtheglobe.CloudComputingisoneofthe innovativeplatformsinITwhichisgainingtheprominence inthemarketofstorageandhosting.

Economicsandconveniencearetheprimereasonswhythe majorityofcompaniesarefollowingthepathofCloud Computing.AstheITmarketisverydynamicand competitive,innovativeideasinclouddomainarepaving wayfornewprospectsandexpansionsinthemarket.Apart frombasicserviceslikestorageandhosting,cloud computinghasmadetremendousprogresstowards processingpowerthroughtechnologieslike'Natural Language Processing’and‘Artificial Intelligence’.Asper theindependentresearchorganizations,globalexpenditure oncloudservicesmightreachupto260billionUSDthis yearandaroundone-thirdofITenterprisesspendingwillbe directedtowardscloudservices.Thesemarkettrendsarean indicationofgrowingconfidenceandrelianceonexternal sourcesofinfrastructureapplicationandsecurityservices. Thereisaradicalshiftinthecompaniesastheyconcentrate moreoncomputingasaserviceratherthaninvestinginthe entiresetup.Thisresultsindecreasingthecapital expenditure(CAPEX)andincreasestheoperating expenditure(OPEX)ofabusiness.Althoughresearchers believethatthecostwillbeadominantfactorforfuture investments,thereisalsoahugedemandfornewcloudbasedinnovativesolutions.

Transforming the Business World

Aspertheanalysisofindependentresearchers, approximatelyeightypercentofbusinesseswillbeusing cloudservicesby2020.Cloudhasbecomeadecisivetool todrivebusinessgrowthandtransformsthetraditional waysofmanagingthebusiness.Someofthekeywaysthat CloudComputingiscapableoftransformingintotoday's business:

Enhances Data Recovery

Innovativecloudsolutionsareprovingtobethemost optimalanswersforcompanieslookingforviabledisaster recoveryplans.Thisrecoveryprocessreducesrisk, maximizesproductivityandresiliencewhencomparedto existingrecoverymethods.‘Disaster Recovery as a Service’(DRaaS)isanewsolutionthatensuresthe continuityofcriticalapplicationsforthebusiness.Itoffers closereal-timeredundancyincaseofanydisasterwhich canbringthebusinesstoahalt.

Fuels Business Mobility

Thecloud-basedmanagementspaceisevolvingatafast pace.Thisplatformprovidestheperfectsolutiontomobile businessesbykeepingeveryoneconnectedfromanydevice, irrespectiveofanygeographicalrestraints.Rapid deploymentandintegratingdiversedevicesgivescloudbasedcompaniestoperformmuchbetter

Supports Remote Worker

Workingwithremoteworkersisanothernewareawhere

May 2018 22 Into the ‘Clouds’

cloud-basedsolutionsareingreatdemand.Remoteworkers cancreatevirtualdesktopswhichcanbeaccessedfromany devices.Also,cloud-basedvideochatplatformallows remoteworkerstobeconnectedandensuregreater productivity.

Evolving Internet of Things (IoT)

ThecoreofcloudtechnologyisIoT Apartfromenabling devicestobeconnectedglobally,thefusionofIoTwith technologieslike‘Artificial Intelligence’isallowing innovationsandanalysistoredevelopIoTinto‘Internetof Everything’(IoE).

TheFinancialandOperatingBenefitsofCloud Computing

Reducedcapitalinvestmentisoneofthekeyadvantagesof implementingcloudintoday’sbusinesshouses.Cloud helpstoeliminatetheexpensesincurredinsettingupthe computingenvironment.Furthermore,therevenue-andservicepremiseforcloudprovidersisbuiltona‘pay as you go’modelinwhichthechargesareonlyfortheservices whichhavebeenactuallyutilizedbythecompany

Fromtheoperationalpoint,cloudcomputingprovestobe beneficialtotheorganizations.Operationalactivitieslike upgrades,changecontrol,releasemanagementanddata centermirroringarebeeneliminatedtoahugeextent.Asit helpstosimplifythecomplextechnicalstructure,business finditeasytoconcentrateonthecoreoperationalactivities.

Quickfacts

-Top-linegrowth,employeecollaboration,andsupplychain arethethreeareaswhichareexpectedtosurgeoverthenext threeyears.

-Thelaunchofnewproductsandservices,newlinesof businessandenteringnewmarketsarethreewaysthrough whichcloudistransformingorganizations.

-Independentsurveysrevealthataroundfiftyeightpercent ofenterprisesthinkthatusingcloudserviceswillincrease theirrevenuesinthecomingyears.

MarchingtowardstheHorizon

Movingtocloudservicesisthebeginningofanewjourney. Inthelongerperspective,cloudcomputingisincreasingly appearingtobeatransformativechangeinthebusiness landscape.Thistechnologymaynotbesuitableforevery organizationbutimplantingthistechnologypresents immensebenefitsforenterprisestoenhancetheir productivity.Cloudservicesarehelpingenterprisesin achievingahighleveloftransparencyandadaptabilityof ITinfrastructure.Beingabletoaccessthelatesttechnology withoutanyinvestmentsisalso–oneofthereasonswhy companiesaresoinclinedtoadoptcloudservices.At present,cloudsolutionshaveemergedasthebestmethods torevampandenhancetheITinfrastructurewithinan organization.

May 2018 23

CanQualify:

Leading SaaS Provider of Supply Chain Management

SaaSapplicationsarerevolutionizingthebusiness

environment.Theyoffermanyadvantagessuchas lowupfrontcosts,anytime,anywhereaccess,and automaticupdatesandupgrades.TheSaaSmarketisseeing majorgrowthinallareas.Thisgrowthcycleisfueledbythe needforenterprisestoreducecosts,whileboosting efficiency.CanQualify,afast growingcloud-basedSupply ChainRiskManagementplatform.Theyconnectthe world’slargestcompanieswiththesafestandmost qualifiedsuppliers.CanQualifyensuresthatcompanieswho workforyouareprequalifiedbasedonyourrequirementsto work.

TheEstablishmentStory

Likeallinnovations,CanQualifyisdriventobethebest. SaaSprovidersinthemarketsometimesmissthemark whenitcomestobalancingbothtechnologyandpersonal touchtogether Technologyisgreat,butthere’satimeand placeforit.Whenthehumanfactoriscompletelymissing fromtheequation,thenthere’saproblem.SoCanQualify, setouttocreateamorecomplete,convenientandcosteffectivesolutiontomeettheneedsofboththeirclientsand customers.BasedinLehi,UT,thecompanywasfoundedin 2015.

TheDynamicFounder

FounderofCanQualify,AaronHarkerhaseffectively resurrectedanoldartofprovidingexcellentcustomer servicethatrecognizescustomerneedsastheultimate mission.Aaron’sabilitytoorganizeandprioritizethesmall detailsforoverallmeaningfulimpactandtruecourse directionthatleadstocontinuousimprovementisoneofhis strengths.Additionally,hisvisionforpositivechangewitha gooddoseofpatienceiscommendable.AaronHarker

wouldbeatremendousvalue-addedpartnerandorteam membertoanyorganizationandapositiveinfluenceinhis workingandpersonalcommunities.

ServicesOfferedbyCanQualify

CanQualifyhasateamofdedicatedcustomerservice representativeswhocontacteachcompanyandguidethem throughtheprequalificationprocess.Onceallclient requirementshavebeensubmitted,CanQualifiyvalidates thatallhiringclientrequirementsaremet.CanQualify validatesdataannuallyandorasitexpiresand communicatesanychangestotheclient.

InadditiontoCanQualify’sproductsdescribedbelow,they considerthemselvesandtheirplatformtobetheservice. Theymakephonecallsandprovidehands-onsupport, eliminatingtheneedforathirdpartytohelpwalktheir customersthroughtheprocess.Theirvariedproductseach addressspecificclientneeds:

CanQUALifier:CanQualify’sintuitiveweb-based softwareplatformconnectsclientswithqualifiedcompanies

DocuQUAL:CanQualify’srisk-basedprequalification formincludescollection&verificationofclient requirements

InsureQUAL:CanQualify’scollection&verificationof insurancecertificatesensurescompliancewithclient requirements

AuditQUAL:CanQualify’scollection&verificationof contractors’safetymanualensuresregulatory&trade requirementsaremet

May 2018 24

SaaS SaaS

EmployeeQUAL:CanQualifycollects&verifies employee-specificclientrequirements

CustomQUAL:CanQualify’scustomprequalificationform istailoredtoaclient’sspecificneeds

TheClientBase

Therearemanybenefitswhichtheirclients&customers receive:

·Reducetimeandmoneyspentgatheringandsubmitting complianceinformation

·Leveragespendwithcontractorsforevenmorecost savings

·Centralizedweb-basedarchiveofallcompliance documentsanddata

·Proactivenotifications

·Improvedsafetycultureamongcontractors

·Singledatasubmittal

·Standardizedqualificationcriteriaforallparticipants (levelstheplayingfield)

·Opportunitiesfornewclientrelationships

FutureRoadmap

CanQualifyisgrowingatasteadypaceandwillcontinueto

expandandrolloutadditionalproductsinthenearfuture. Also,asacompany,CanQualifyisintentionalandstrategic withcontinuingitsmomentum,anditisalwayspassionate aboutitsdevelopingleadershipintheever-growingspace ofsupplychainmanagement.Innovationandcreativity havealwaysbeenthedrivingforcebehindtheirproducts, andthatmissionanddrivewillremainthesameoverthe comingyears,positioningthemasoneofthepremierSaaS companies.

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MOST BOOMING SOLUTION PROVIDERS 2018 May 2018 25
10

Disruption in Content Distribution and the New Normal

Contentdistributionis experiencingtremendous disruption.Broadcastersare goingonline,telcosareoffering digitalTVservices,andplayerslike NetflixandHuluarestormingintoa spaceoncedominatedbyahandful ofall-powerfultelevision-broadcast leaders.It’saneweraofcontent democratization,whereviewersare surewinnersandcontentowners, rightsholders,telcos,and broadcastersalikearerushingto meetconsumerdemandfor anywhere,anytimecontent.

Thenetresult?Morecontentis availableacrossmoredigital platformsthaneverbefore.Content deliverynetworks (CDNs)—geographicallydistributed networksofserversthatholdcopies ofcontent—haveriseninnumber andimportanceinresponsetothe boomingcontentmarketplace.Using ageneral-purposeCDNserviceis oneapproach,especiallyifyoudon’t havetoomanyviewersortheyare widelydispersed.Butcostsrisein

directproportiontothebandwidth used,sotheydon’toffermuch economyofscaleorcontrolover contentdelivery

E amore dgewarehaspioneered specializedpurpose-builtapproach. WebuildTVdeliverytechnologyfor high-quality,low-latencycontent distributionatlargescale.Oneofour purpose-builtTVCDNscandeliver live-to-VOD,catch-up,start-overand pause-liveTV,cloudDVR,TV everywhere,adinsertion,fast channelchange,4KTV–allfrom onesharedplatform.Itcanalso eliminateexpensivebandwidthrental andprovideoperationalandresource efficienciesthatresultinsignificant costsavingsovertime.

Anexploding,crowdedmarket Edgewarebeganbyhelpingtelcos offerTVserviceswithlocalad insertionandotherfeaturesthat optimizenetworks’reachand infrastructure.Now,agrowing numberofOTT(overthetop) providersandcontentownersare

alsolookingforcost-effectiveways todistributecontent.Andasservices becomemoresuccessful,andthe capacityperviewerincreaseswith advancementslike4KandVR (virtualreality),thereislittle economyofscaletobegainedby distributingacrosssomeoneelse’s service.So,itmakessensetoexplore creatingandoperatingyourown network.

It’salandscapeofopportunitybut it’salsoacrowdedone.It’simportant foranycompanytopositonfor growth,tomakethemostofmarket opportunities.Whileit’snotwithout itschallenges,it’sagreatplacetobe.

Successthroughinnovation

Companiesthatsucceedintoday’s rapidlychanginglandscapearethose thatinnovatealongside,notin responseto,thesechanges.Ourfocus oninnovationtranslatesinto specializedofferingslikeanti-piracy andforensicwatermarkingthatare tremendouslyimportanttocombata pervasiveproblem.Billionsof

May 2018 26
Cloud
Insights Into

dollarsarelosteachyeartoonlinepiracy YouGovresearchthathasrecentlybeen commissionedbyEdgewarehasfoundthat nearly40%ofviewersarelikelyto watchpiratedcontenton-demandby downloadingorstreamingillegally sharedversionsofpopularfilms andTV morethanonefifth(21%)said theywouldwatchliveevents likelivesportsfromunsolicited onlinesources. digitalcontentacrossthe contentcreationanddistribution chainiscritical.

Atthesametime,theindustrywidemovefromsoftwareto hardwareandtocloud-based technologiesandamoreopen virtualizedenvironmentcan’ underestimated.Butit’ size-fits-allproposition.Hardwareis astillaviable,competitivesector Notallregionsoftheworldhavethe fiberinfrastructurerequiredtosupport entirelysoftware-basedoperations.For manycontentownersanddistributors, hybridsolutionsarethebestanswer allowinghardwaretobedistributedcloser toviewersandbypassacongested Internet.Infact,Edgewareisuniquely positionedtoplayinallspaces–software-only andhybrid.

May 2018 27

systemsaccordingtothespecific needs,budgetsandinfrastructure realtiesofourcustomers.

Wecanalsoprovideourcustomers uniqueinsightintotheirviewers’ behaviorandgivecontrolbacktothe contentowner,rightsholderor broadcaster.Bycorrelatingviewing insightsandanalyticswithnetwork performance,theycangetaclear snapshotofwho’swatching,what they’rewatching,andhowthey’re watchingit–aswellashow’sit’s beingdelivered.It’ssaidthat knowledgeispowerandperhaps nowhereisthistruerthaninternetTV services.

Managinggrowthwithinthecontent distributionlandscapeisalsocritical. Manyofourcustomersareseeing tremendoussubscribergrowth.Atthe sametime,providersmustaddress occasionalviewershipspikesrelated toprogramming.Soahighquality servicethatcanscaleiscritical.We knowNetflixsolvedtheirscaling challengesbybuildingtheirown CDNforTVdelivery.Andthesame istrueforlotsofourcustomers.Our TVinfrastructure,includingsoftware design,isoptimizedtoscale.

Findyourcompetitiveadvantage

It’simportantforanytechnology companytoinnovatetokeepabreast ofcustomerneeds.Sometimesthat innovationdeliversuniquebenefits andsetsyouapartinthemarket–a sweetspotofdifferentiation.For Edgeware,repackagingcontentatthe edgeofaTVCDNinsteadofatthe originreducesbackhaulandcache storagebyafactoroftwotothree, whichisenormouslycompellingto

ourcustomers.Thenetworkisless congestedbecauseonlyasingle formatofthecontentneedstobe distributed.Thisfreesupcaching memoryandreducestheriskof bufferingorglitches,significantly improvingtheviewingexperience.

Youcanalsorepackage,encryptand personalizestreamstoincludead insertion,watermarking,time-shift TV,andservemultipledevices directlyattheedgewithoutthegoing backtothesourcecontentand fetchinglotsofdifferentversions.It optimizesstorageandsavescapacity

Thecontentonlyneedstobe ingestedonceintheorigin,beforeit isautomaticallydistributedtothe deliveryserveruponaviewer’s request.

Evolvingrevenuemodels

Therealityisthatadrevenueshave beenleakingoutofthetraditionalTV industryformorethanadecade. Today,contentowners,telcosand serviceprovidersareexploring subscription-basedaswellas advertising-drivenmodelsora combinationofthetwo.Targeted advertisingachievablethroughonline contentdeliveryhasblownopenthe doortonewrevenuemodels.And now,personalizedadsandlocalad insertionaredrivingareturnto higheradvertisingrevenues.

Thesportinglife

ThelaunchofmyTVSUPER,an OTTserviceprovidedbyoneofthe largestcommercialChineseprogram producersintheworld,speaksto whatcanbeachievedthrougha smartlydesignedplatform.

Ratherthanrentcapacityona genericpublicCDNservice,myTV SUPERdecidedtolaunchits portfolioofonlineTV services—including50linear channels,liveprogrammingand4K VODcontent—bybuildingitsown TVCDNforfullcontrolofitsnew OTTservices.TheirTVCDNwas builtusing60Edgewaredistributed serversacrossHongKong,tocache popularcontentandstreamitinhigh qualitydirectlytoviewers.They werealsoabletodeliverarichsetof time-shiftTVfunctionalityand personalizedadvertisinginsertion optionswithsubtitlingsupportin multiplelanguages.Theservicehas attractedmorethanfivemillionusers inlessthantwoyearsandput viewersintotalcontrolofeverything theywatch.

We’reseeingmorelocalproviders andcontentownersgettingintothe game.Sportsleaguesandother regionalcontentownersaresittingon valuablecontenttheywantto distribute–notjustintheirown backyardbuttoothersaroundthe worldwhosharetheiraffinity. Audiencesarewillingtopayfor high-qualitycontent,sothebreadth ofthemarketisexpanding exponentially.It’sanexcitingtime forcontentownersandviewersas technologyinnovationbringsthese worldsevercloser.

www.edgeware.tv

May 2018 28

SOFTWARE: As open Source or as Convenient Service

Technologyistryingtooverhaultheoldschoolmethodologiesof businessfromalongtimenow Technologyhasleapedahighjump inthepastdecade,providinghumanswitheasyandfastwaysof everydaytasks.Afterformingcommunewithsmartphones,AI,andvirtual reality,technologyisnowcomingafterthehardware.SaaSandcloudcomputing arethenewwavesoftechnologythatarebeingusedinsmallandmid-businessto minimizetheoverallcostoftheproduction.CloudtechnologieslikeSaaSare threateningtheworldofoldon-siteandopensourcesoftwarealongsidewiththeir functionality.RichardStallmanoftheFreeSoftwareFoundationrefersSaaSto Service as a Software Substitute (SaaSS).Accordingtohim,theuseofSaaSisaviolationofthe principlesoffreesoftware.

Setting it up

On-premisesoftwareinstallationcanbealongtedious afternoontask.Itrequirestheperfecthardwareandsoftware combinationtoworkaccurately.Opensourcesoftwareis generallyfree,buttheypluckexpensesfromuser'spocket viaadditionalpackageswhichincludedesign,extensions, plugins,andthemes.Forexample,Wordpressisextremely helpfulfreewebsitebuilderbutrequiresadditionalcosts inthemes.Furthermore,thestartingandrunningupa softwarerequirestheusertoconversantwithtechnical skills.Thesoftwarerequirescertainhardwareneedsthat aremandatorytobefilledinordertousethesoftwareatits peakperformance.TheInternetisnotrequiredinmostcases, butitisalwaysrequiredinordertoupdateanysoftware. Softwareupdatesdependuponthesoftwaredevelopers,whether theywillfixtheissuesorbringnewfeaturesandalsowhether theupdateswillbefreeornot.Itshouldalsobenotedthatthe supportforthesoftwarewilldefinitelyendinfuture.

May 2018 30
Editor’s Pick

SaaSontheotherhandjustrequiresacomputer,internetconnectionandasubscriptiontoasoftware service.Thiseliminatestheneedformaintaininghighpowercomputingmachinestofulfillthe requirementsofthesoftware.SaaSservicesarerunonprovider’sservers,hostedbytheprovider, managedbytheprovider,andupdatedbytheprovider.Suchserviceseradicatethefactorsof technicalknowledgeandextensions/pluginscomestogetherinasinglepackage.Thesekindsof wideintegrationarepre-installedandprovidesmoothinteractionwiththeuser

Functionality

AsSaaSisaccessedbyusersviaabrowser,theserviceislicensedonasubscription basis,mostcommonlyamonthlyfeeoranannualfee.Asitishostedfromaremote location,it’stheprovider’sresponsibilyofmaintainingthehardware.Suchservicesare futureproofastheproviderswilltakecareofanyupcomingneeds.Updatesarerolled outandinstalledwithouttheuser’sinput,eliminatingallthehasslesrelatedto updating.Additionally,securityandperformancestandardsarealsometbythe provider

Opensourcesoftwareiscreatedbypeoplewhoarepassionateaboutsoftware programming.Notonlytheyprovidetheexecutablefile,theyalsoprovideitsprogramming code.Userscanmodifythesourceaspertheirrequirementandtherearelotsofopenlyavailable enhancements.Although,consumersmustbeawareofopensourcelicensingtermsandtheymustcheckit regularlyastheyaspresentinlargenumbersandgetsupdatedwithbrevity.Opensourceprovidesthe flexibilityonlyiftheconsumercansparethetime,energy,andexpertise.

Cost, control, and security

Forstartups,alownumberofusers,andshort-termdeployment,SaaScantake theoverallcostovertheopensource.However,iftheusersaremorethan twentythentheopensourceisthebestcost-effectivealternative.Opensource requireslargehardwaretosetup,alicensedoperatingsystem,facilities, support,andmostimportantsalariesforthepersonnel.Intermsofcontroland security,opensourceoffersthefullcontrolovertheuserdata.InSaaS,the securityisguaranteedbytheproviderandcustomershavetoagreeto servicelevelagreementsregardingbackupandprivacy Theconundrum ariseswhencustomershavetomigratedatafromoneservicetoanother.It getsdifficultinmigratingthedataovertheinternetandsometimes,thedata is held hostage whenacustomertriestoleaveaproviderandcustomerscan bestuckwithdead-endapplicationswithnoaccesstotheirdata. Organisationscan'tentrusttheirdatawiththird-partyproviders.

Forsmallandmidbusiness,SaaSisreadytogo,butfororganizations,ifthey can’tafford,canoptoutforon-premisesoftware.Intheend,SaaShastospend sometimetofullyacquiretheattributesprovidedbyon-premisesoftwaresoit dependsontheconsumerhowtheywanttomoveforwardwiththeirbusiness.

May 2018 31

WhiteSource:

Creating New Business Avenues with Open Source Components

Asbusinessescontinuetoevolveanddigitizetheir

offerings,companiesaremovingtowardscloud systemsinlargenumbers.ThankstoSaaS technology,therehasbeenaprofoundshiftinthewaythat businessesareofferingtheirsoftwaresolutions.By incorporatingreal-timeanalyticsandfasterinnovations, businessesareabletocustomizethesiteexperiencefor everyone.Notonlyisitaffordableandflexible,SaaS technologyistransformingthewayservicesarebeing providedbycompanies.

WhiteSourceisoneoftheleadingglobalprovidersof “Software Composition Analysis” tools.Ithasavisionto empowerbusinessestodevelopbettersoftwarebyutilizing thepowerofopensource.Foundedin2011,itis headquarteredinNewYorkandhasofficesinBostonand Tel-AvivinIsrael.Itistheonlycompanyprovidingall-inonelicensing,security,quality,andreportingsolutionsfor managingopensourcecomponents.Industrygiantslike IBM, Microsoft andotherstrustWhiteSourcetosecureand managetheopensourcecomponentsintheirsoftware.It hasbeenrecognizedby Forrester asthebestcurrent offeringintheirSoftwareCompositionAnalysis(SCA) Wave™reportin2017. Microsoft and 83 North have investedinWhiteSource,raisinga$10millionSeriesBin June2017.Byusingtheopensourcesoftware(OSS) lifecyclemanagementsolutions,usersgetmoreinsighton theopensourcecomponentsthattheyareusingintheir products.Thisanalysistoolalsoallowsuserstoenforce securityandcompliancepoliciesautomaticallythroughout theirSDLCwithoutslowingoraffectingthedevelopment process.

ProcesseswhichmaketheDifference

Detection, Selection, Alerting, and Reporting -arethekey processesthatmakeWhiteSourcetheobviouschoicefor

developersandbusinesses.Thetoolautomaticallyidentifies alltheopensourcecomponentsinthesoftware.The browserextensionrevealsanybugsorsecurityrisksfor eachcomponentsothatthedevelopercanhavemoreidea aboutthecomponentsbeforetheyevenmakeapullrequest. Thealertingsystemhelpstoidentifythepotentialpitfallsin theopensourcecomponents.Oneofthecoreadvantagesis thattheplatformprovidesfullvisibilityoverallthe components,dependencies,andlicenses,allowingusersto instantlyproduceinventoryreports.Thesereportsassistto understandthedevelopmentenvironmentinmore comprehensivemanner

ASeasonedEntrepreneurintheSaaSspace

RamiSassistheCo-FounderandCEOofWhiteSource. Heisanexperiencedentrepreneurwithadeepbackground insoftwareengineeringandproductmanagement.His innovativemindsetandpragmaticapproachhasassisted himinemergingasasuccessfulentrepreneuroverthe years. Heisafirmbelieverinthevaluesoftheopensource communityandcarriesdeepacumeninworkingon complextechnicalissuesandalgorithms.Hishighlevelof expertiseindesigningandimplementingcomplexsecurity managementandcompliancesoftwaresystemsmakeshim quitepopularinthisfield.Hisfrustratingexperiencewhile sellinghispreviousstartuptoCAtechnologieswhenthey wereaskedtoproduceafullBillofMaterialsforallofthe opensourcecomponentsintheirproductgavehimand otherco-founderstheideaofWhiteSource.

CurrentTrendsandtheNextBigChange

ContinualchangesinbusinessrequirementsandmodernIT trendsaretheprimereasonforcompaniestofocusonSaaS technologyinordertoprovideeffectivesolutions.Goingby thecurrenttrends,thistechnologyalongwithotherXaaS

May 2018 32

SaaS SaaS

industriesarecreatingnewbusinessopportunitiesinthe market.Thisplatformhasprovidedflexibilitytothe existingstringentbusinessprocesses.Ithasmotivated businessestomoveforwardwithgreaterscalabilityand multipleoptionstochoosefrom.Thenextbigmovementin SaaStechnologywillbewhenheavilyregulatedindustries likebankingandhealthcarewillembracethisplatformfor theirsecurityneeds.Thatwillbeaneweraofcloud computingwhereSaaSsolutionswillwitnesswide acceptanceandimplementation.

KeySolutions–TransformingtheBusiness

Themostsignificantpartofcommercialsoftwareisthe opensourcecomponents.WhiteSourcemanagesto automatesecurityandcompliancethroughouttheentire softwaredevelopmentlifecycleincludingselection, approval,tracking,andmanagement.Italsoprovidesrealtimealertsoncomponentsthatcanbeapotentrisk. WhiteSourceisthepioneerindevelopingan Agile open sourcesecurityandlicensingcompliancetoolwhichisa perfectanswerforthemodernsoftwaredevelopmentteams. Coveringmorethan200languagesandintegratingwith popularCI/CDsolutionslikeJenkinsmakesWhiteSource standaheadintheleague.Maintainingthehighestlevelof accuracywithoutanyfalsepositivesistheUSPof WhiteSource.Byallowingforpolicyenforcementatevery stepoftheSDLC,WhiteSourceisabletoreducefrictions

betweenthedevelopmentandsecurityteams,shiftingleft securityandcompliance,thusremovingbottlenecksthat canslowdownreleases.

TransformingChallengesintoOpportunities

Themarketanddemandforopensourcecomponentsare witnessinganupsurgewiththeadventofnewtechnologies like Artificial Intelligence, IoT,and‘the App Economy. As softwaredevelopmentteamsstruggletokeepupwith sprintsandshortreleaseschedules,theyarerelyingonopen sourcetogetthejobdone.Independentresearcherssuggest thatopensourcecomponentsaccountsfor60%-80%ofthe codebaseinsoftwareproductmarket.WhiteSourcehas beenintheforefronttoassistdevelopersandsoftware teamsinadoptingopensourcecomponentsintheir business,whilemaintaininghighstandardsofsecurity, compliance,andofcoursequality.

FutureProspective

WhiteSourceholdsapositiveoutlookofthefutureasit continuestodominatethemarketwithnewcapabilitiesand featuresthatareabouttobelaunched.WhiteSourceis committedtoleadingthewayforwardintheSoftware CompositionAnalysisspace,providingthestrongest offeringintheindustry

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MOST BOOMING SOLUTION PROVIDERS 2018 May 2018 33
‘‘ We empower businesses to develop better software by harnessing the power of open source

The New Way Of Business- Mobility on Cloud

May 2018 34
& Business
Clouding

Theradicalchangeintheinnovativetechnology,is

changingthebasicsoftheenterprisesfunction.The wayofthebusinessestodayisverymuchaffected bytheconvergenceofenterprisemobilitywithCloud Computing,BigDataAnalyticsandSocialMedia.The mantraforasuccessfulbusinesstodayistoobserveand adoptthewayemployees,partnersandcustomersconnect andenergeticallyengageinfulfillingbusinessobjectives andattainingtheenterprisegoalsinrecordtime.Thisisthe reason,thattheenterprisesoftodayhavetofollowthe currenttrendsintherealtime.

ThereisonemoreparadigmshifttheITindustryis observing,andthatistheentranceofEnterpriseMobilityin thebusiness.Withtheuseofitnowcriticalbusinessdata, complexanalyticsandreportsaregettingavailabletothe decisionmakersandexecutivesinnotime.Thevast acceptanceoftheMobilePhonesandTabletsburgeonthe businesses.

Withanytime-anywhereaccesstothebusinessdatafor swiftdecisionmakingandimprovedcustomerservice,is onlygettingpossiblewiththeuseofEnterpriseMobile DeviceManagement(MDM).InthiswayMobilityon CloudishelpingSME’stogetbenefitedbythe technologicaladvances.

Approximately,70%oftheNorthAmericanworkforceis nowmobile,cloud-basedenvironmentsrequirea transparentmobilepolicymanagementstrategy Asis observed,moreandmoredataofthecompanies,nowadays isresidingonmobiledevicesandisdistributedonoff-site servers,protectingthatdataisbecomingamission-critical priority.Thatisthereasonthatsecurityconcerned enterprisesaremoreconcentratingonthethreecritical mobilityfactorsastheyevaluateanddeploycloud computing.Thethreeimportantfactorsare:

Easyaccesstocloud-baseddataandapplicationsfrom anywhereatanytime

Theavailabilityoftheflexibilityofthemobileworkforceis onlypossiblewiththeenablementofeasyaccesstothe cloud-baseddataandapplicationsfromanywhereatany time.Theworkerstodayhavetotravelfromoneplaceto anotherswitchingbetweenvariouspublic,private,wired andwirelessnetworksinordertogetaccesstothecorporate

applications.Mobileworkershavetomanuallyselectand connecttothebestavailablenetworkinthegivenlocation becauseofthis.Thiscreatesaconfusioninbetweenthe workerswhatnetworktoselect,whatpoliciestoapplyand etc.justbecauseoftheconnectivityprocessisleftonthe end-users.Thiswholeprocessisthereasonofless productivityonthepartofthemobileworkers.

UnnecessaryAccessCosts

Wi-Fiand3Gliketechnologiesaregettingusedtoaccess cloud-baseddataandapplicationsbythemobileworkers today,fromanywhere,ontheroad,fromahotelorahome office.Thisisbecomingareasonofextracost,whenyou aresupposedtogainfromthecloudcomputing environment.Mostofthetimethiscostbecomes unnecessary,likepayingforLANorWi-Fifeeswhena mobileworkerisinanareacoveredbyhispaid3G subscription,using3Gwhenroaminginternationallyor using3Gwhenafreeorlow-costWi-FiorLANoptionis available.

SecurityConcern

Today,manyenterprisesareinvestingonendpointsecurity solutionsandcorporateVPNs,datacompromiseisstilla bigthreatforenterprisesbecauseofavarietyofthreatsthat stemfromnetworkbridging,visitstomaliciousWebsites, downloadofmalicioussoftware,anduseofopenand unencryptednetworks.Theprocessofconnectingtowired andwirelessnetworksisamanual,user-drivenprocess makestheriskhigh.Despitethesehighrisks,enterprises canmaintainitselfagainsttheseriskswiththeMobile PolicyManagement(MPM):

Thecriticalmobilityfactorsofcostcontrol,securityand end-userconnectivityforcloud-basedenterprises,comes underaterm,‘MobilePolicyManagement(MPM)’.MPM addstotheoverallreturnoninvestmentofcloud-based initiativesthroughreducedcostsandimprovedsecurity

MPMhelpsenterprisesto:

Pre-definenetworkprioritizationpolicies

MPMhelpsITtopre-definenetworkprioritizationpolicies

May 2018 35

andassignspecificmobilepoliciestoagivennetworkfor cloudandnon-clouddataandapplicationaccess.By automatingnetworkselectionandmobileaccesspolicies, MPMbooststhemobileworkforceproductivity Additionally,MPMhelpsITtopre-definenetworkselection rulesandassignmobilepoliciestoeachtypeofnetwork. MPMsolutionautomaticallyselectsthebestavailable networkasdefinedbyIT,connectstheuserandappliesthe relevantmobilepolicies,whilethemobileworkersroam around.Thisgivestheworkeraremoteaccessand connectivitytransparenttoend-users,savingtheirvaluable timewhenaccessingcloudandnon-clouddataand applications.

Enablestocost-optimizingnetworkselection

MPMenablesanoptionof‘cost-optimizingnetwork selection’toreducethecostofmobiledatausagebycostoptimizingnetworkselection.Leavingnetworkselectionup totheend-usercandrivedatacostsfaroverbudgetand createsignificantcostliabilities,fortheenterprises.Foran instantance,amobileworkerwithanunlimited3G subscriptionshouldavoidconnectingto,payingforand expensinghotelWi-Fiwheninanareacoveredbya3G localprovider.Fortheenterprisesbenefit,MPMplatform

avoidsunbudgeteddatacostsbyhelpingITtodefineand enforceanetworkwhitelist,preventingusersfromadding unsanctionedlaptopcommunicationsoptionstotheir mobilePcs.

AvoidscommonData-SecurityThreats

Thedatasecuritythreatsoccuronlybecauseoftherogue accesspointsornetworksthatareinplacetoluremobile workersontotheminorderforhackerstogainaccessto corporatedatalikepublicWi-Fiaccesspointsinairports labeled“freeWi-Fi”orrogueWi-Fiplacedinproximityto corporateoffices.Thoughtherearesecuritysolutions workingforthesame,butofnouse.Whenamobileworker isworkingandvisitingvariousplacesanMPMplatform enablesITtodynamicallyautomateandenforcenetworkspecificsecuritypolicies.

Enterpriseswhoaredeployingcloudcomputingare influencingMobilePolicyManagementtogain organization-widevisibilityandcontrolovertheirmobile workforce.

May 2018 36

SaaS Software

AsentrepreneurialCEOswhofundourventuresor executiveswhogrowintobeingCEOsofmore maturecompanies,weproduceannualbudgetsand financialplans.Weestimateourfuturerevenueandgiven availablecapitalwefashionbudgetswebelievewilldeliver ourrevenueobjectives.Hardcapitalandnon-labor expensesaregenerallypredictable.Workforceplanningis moreofanartandboilstypicallydowntoheadcount planning.Theamountsandtypesofheadcountneededare oftenbasedonproformafinancialmodelingandestimates fromprimaryfunctionssuchasengineering,sales, marketing,etc.

Traditionalheadcountplanningfallsshort.Wecontinue torelyonatraditionalheadcountmodeleventhoughit’s crudeandincludesbuiltinbiasessuchasincremental benchmarkplanningfromlastyear,organizationaland processcomplexitythathideswaste,andthetalentof managersnegotiatingbeyondrealneeds.Marketforcesand technologyadvancesareincreasinglyexposingthe weaknessesofheadcountplanningandstaffing.For example,employeesnowonlyamounttoabout65%ofthe workforcedownfrom90%twentyyearsago.The remainingcontingentworkforce(QuartZ)isexpectedto exceed40%by2022.WhileHRisresponsiblefor acquisitionofemployees,thecontingentworkforceis frequentlymanageddirectlybymanagersorprocurement.

Howdoyouleveragetheavailabletalenttoperformthe mostimportantwork?Theanswerisnotmorecomplex managementapproachesthatdon’tscale.Betterjob descriptionsorskillsmatchingwon’tdoitunlessthework anditsvalueisclearlyunderstood.

Botsarecoming--wheredotheybelong?Inadditionto thecomplexityofmanagingandestimatingtheneedsfor people,botsarebecominganimportantandintegralpartof workforcemanagement.Billionsofdollarsarebeing investedinAI(bot)solutionsthataredesignedtoreplace someoralloftheworktraditionallyallocatedtopeoplein

ABOUT THE AUTHOR

Michael Grove is the Founder and CEO of CollabWorks, a technology company that provides a powerful management framework (FrameWork™) in the form of software and professional services. His core belief is that if individuals are empowered to manage their own engagement they will thrive to the benefit of themselves and the organization. The FrameWork technology sits at the center of the Digital Workforce of humans and automation (AI).

Michael’s vision is that work will evolve from jobs to a marketplace of services by 2025.

Michael currently co-hosts CEO workshops and sponsors the CollabWorks Thought Leadership Team (TLT), DisruptHR (Bay Area), and Disrupt.Work. He has been a successful CEO for over 25 years of venture and self-funded companies including Open Country, Micromodule Systems, Introplus, and the Pathway Group.

Michael has produced several breakthrough patents and led businesses in aerospace, renewable energy, semiconductor, information, social networking, and workforce management.

Michael holds Bachelor and advanced degrees from California Polytechnic, UCLA, USC, and Wharton.

May 2018 38 The WorkSpace
Platforms Will Empower the Workforce in the Digital Age
May 2018 39
Michael Grove Founder

jobsthatincluderepetitivetasksthatcanbeautomated. (Deloitte).Theforecastforbotsasapercentofthe workforcevarywildlyfrom10%tobeyond30% (Singularity) by2022.Amajorstartup,Automation Anywherenowhasmorethan15millionbotsimplemented in700majorcorporations.

AsCEOsweneedtowakeuptothisnewreality.Weare inadigitalworldwheredefiningjobsandallocatingheads willnolongeryieldacompetitivehumancapitaloperating model.Forexample,doesourcurrentstaffingprocess clearlydefinetheoptimalmixofemployee,contingent,and botlaborforour2020“digital”workforceplan?Whoand howcanourteamprovideaclearreliableanswer?Ifour workforcerepresents50%ofourtotalexpenseandour workforceincludesa10%inflatedheadcount–weare leaving5%operatingprofitonthetable.Thisishuge! Gettingtotheoptimalanswerswillnotcomefromdoubling downontheheadcountplanningprocess.Worse, competitorswholearntooptimizetheirdigitalworkforce compositioncanusetheirmarginadvantagetoimprove marketshare,etc.

TalentrelatedSaaSsoftwarevendorsaresteppingup. ThegoodnewsisthatSaaSsolutionsareevolvingtomake iteasiertomanagebothemployeesandcontingentlabor ModernHRtoolssuchasWorkday,SAP’sSuccessFactor, andahostofstartupsareofferingtosupportcontingent laborwithmuchoftheemployeetalentmanagement functionssuchasstaffingandreviews.

Whileanimprovement,theseplatformswillnotaddress optimizingtheworkcontentamongemployeesand contingentlabornordotheyincludebots.

Thecoreofdigitalworkforceplanningistheworkand itsvalue.Inordertogetatwasteduseoftalent,planning biases,andtheincreasedcomplexityofavailablesourcesof talentitisessentialtostartwiththevaluetheworkforce rendersinachievingbusinessoutcomes–namely,the work.Inadditiontowork,thesecondnecessary informationfordigitalworkforceplanningistheuseof talent.Forexample,howmuchtoptalentworkisyourtop talentdoing?NeithertheworkquantifiedbyFTEper serviceoruseoftalentisachievablewithcurrentheadcount planningandmanagementtools.

Currentmethodsofmeasuringtheworkarenot effective.Wecantracktaskssuchasmonitoringlocations

andnetworkdevicesasoftendonebylargesoftware developmentorganizations.Or,weusesurveysoftime trackingsuchasactivity-basedplanningimplementations. Thesemethodsaretimeconsuming,pronetoerrors, difficulttovalue,andhatedbyworkers.

IntroducingamanagementframeworkSaaSsolution (CollabWorks).However,technologyhasnowevolvedto allowmanagementtofocusondeliveringthemostvaluable workwiththebestavailabletalent.Thefirststepisto capturedatathatclarifieswhatisthework,theamountof FTEsspentdoingtheworkandbywhomatwhatlevelof talent.Inaddition,tooptimizeboththeworkandtheuseof talent,ametricisneededtovalueboth.

Allworkcanbedescribedasservices. Whatwecanlearn fromtheriseofSaaSworkplatformssuchasUpworkor Gigsterdemonstrateisthatworkcanbedescribedinthe formofservicesinsteadoftasks.Aservicedescribeswork deliveredbyasuppliertooneormorecustomers(internal orexternal).Whiletasksmayvaryandcomeandgo, servicesdescribeasupplier-customerrelationshipwhere tasksflowacrosstheservice.Forexample,weusesoftware developersviaUpworkwhocontinuouslyperformtasksas partofserviceswherethevalueoftheworkisestablished. Theseplatformsarenowbeingusedtoalignserviceneeds withbothcontingentandemployeeworkers.

Customersneedtodrivetheflowofwork.Another positivereasonfordescribingallformsofworkasservices isrecognitionthatthevalueofwork(services)dependson thecustomerreceivingthebenefitofthework.Ratherthan distributingtheworkviaatypicalmanagementtopdown structure,workasservicescanbedistributedbasedon customerneeds.Thiskeepsthefocusonvaluewhereit belongs–thecustomer Andthisrelieveslinemanagement fromgathering,reporting,andcommunicatingactivities. Organizationsarenowabletoclearlyunderstandthe serviceswithinaworkforceconsistingofemployees, contingentworkersandbots. Andmoreimportantly,for eachservicetheorganizationsareabletomeasurethe relativecontributiontooperatingprofit.

Summary.ThesenewSaaSmanagementframeworks (CollabWorks)willintegratewithexistingSaaStalentand workplatformstoenablebothworkersandthe organizationstooptimizetheirrespectiveneedstotheir mutualbenefit.

May 2018 40

SAAS

Can Create Business Developments with Different Revenue Streams

SaaSor‘SoftwareasaService’isbeingusedrigorouslyincurrentbusinessventuresasitprovides moreaccuracyandvisiontoanybusinessproject.Interestingly,withthissolution,theimportance ofinstallingthehardwaredevicestorunthedataanddifferentapplicationshaslostits importance.Itisaveryselectivesectionofcloudcomputing,throughwhichthefuturebusinessdata collectionprocesscanbesimplerthanever.SaaSisaveryprofitablegenreinthefieldoffuturistic businessventures,andthusaquestionmayariseabouttheSaaSbusiness,andthatiswhatcouldbethe revenuestreamforsuchbusinessenterprise,oringeneralwords,theearningprocessfortheSaaS business!

UnfortunatelysomepeoplebelievethattherearenosuchgoodwaysofearningrevenueforSaas businessandiftherearesomesources,thoseareveryminorintheirconducts.Interestingly,thereality andthecurrentsituationareotherwise,andthereareanumberofwaysinwhichtheSaaSbusinesscan earnitsrevenue.‘Payment’togetthesoftwareisnottheonlymodeofearning,andtheenterpriserof thisbusinesscanearngreatrevenuewithmultipleoptions,withoutstressingoutonparticularsectionof thebusinessventure.Herearesomeofthesolutions:

Set-upCostandUpsell

ASet-upcostisoneofthecommonwaystoearntherevenueanditgivesclaritytotheprovidersabout theauthenticityoftheusersanddeterminesthecommitmenttoo,thusitisagreatwaytoexplorethe mindsofthecustomersandthepossiblefuturerelationshipwiththeusers.Ontheotherhandthesetup earningcanactuallyleadtotheupsellmarketfortheSaaSproviders.Itisoneoftheeasiestwaysto enhancetherevenuethroughtheexistingcustomers,anditisagreatbusinessopportunity,asthisway ofearninglessensthedependencyofthebrandonthepressureofaddingupnewcustomers.To maintainthecontinuitywiththeexistingcustomerscertainfacilitieslikeofferingadditionalstorage, speed,data,bandwidthorthefrequencyareenlistedas'services'.Though,thisprocessofearningis largelydependentonthebenefitoftheproductortheservice,alongwiththeneedorrequirementofthe client.

AffiliateMarketing

ItisanothergreatwaytoboosttheearningfortheSaaSbusinessas,throughthisprocess,itbecomesa two-waysystemtogetbusiness,wheretheusersadvertiseorselltheproduct.Astheprocessis

May 2018 42 Revenue tips

dependentontheusers,itisnotdependentonany otherexternalwayfromthebusinessproviders' side.TheSaaSprovidersareonlyresponsibleto paythecommissionaftergettingtherevenue.So itisdefinitelyawin-winsituationfortheSaaS providers.

CustomerServiceandInformationCharges

Saasprovidersareonthevergeofaddinganew structureforgreatrevenue,whicharecustomer serviceandinformationcharges.Aswiththis system,thebusinessprovidersoffertosalesome oftheresearchedinformationtotheclients.Itis notverydifficultfortheclientstovaluethemby payingthemoneyastheyaregettingagreathelp, andinterestinglyitcanworkfortheclientsto clingtotheserviceswhichcancreatethepathfor morebusiness.Basically,agreatcustomerservice isthekeytoearngoodmoneyandwiththe satisfactionofthecustomers;theprocesscanbe ontheloopforagreatrevenuesystem.

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Advertisementsarethemostcommonsectorof

earningmoney,anditisthebestwayofearningthrough thefreeversionusers,butnotveryaptforthepaid customers.Asthepaidcustomersalreadypayacertain amount,addingadvertisementscancreateanegative impactonthem.Soeveniftheadsarethere,theymust beinawaythatlookslessannoyingfortheusers.

APIModel

Thisisratheracomplicatedbuteffectivemethodof earninglucrativerevenue.IftheSaaScancoordinateor workwithothersoftwareapplications,theimportance ofitcanrisetoawholenewlevel.Thisworkmodelcan domagicforsomeoftheusersanditcanhaveagreat valueorearninginthefuture.Butthisgreatsystem comeswithcertainrisks,andthereasonis,theamount ofmoneyinvestedtocreateandrunit.Butifthe developerscanbeassuredofitsserviceandthedemand ofthecustomers,itcanturnouttobeagreatmoneymakingoption.

Reselling

WhensomeoftheSaaSissoaptthatthepotential customerswanttoavailitfortheirbusinesspurpose, thetie-upwiththeprovidersortheresellingofthe productcanbebeneficialformthepointofviewofthe revenue.ThisprocessisknownastheWhiteLabel Licensing.

Attheendofthisdiscussion,theconclusionis,abetter servicecanopenupnewtrailsforRevenueStreamsfor SaaSBusiness.SaaSisnotanewconcept,butthevast implicationisdefinitelynew.Sothereareanumberof scopesyettobeexploredbythedevelopersofthisnew business.Thus,thefutureandthesuccessofSaaS businessisdependentonexploringvariouswaysfor SaaSrevenue,andwithmoreinnovativeideasforthe revenue,themarketofSaaSbusinesswillbemore strengthenedtotouchthezenith.

May 2018 43

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