AbhishekJoshi AbhishekJoshi
igitalTransformationisbecomingatrendingtopic
Dinthemodernbusinessarena.Thefundamentalsof empoweringgrowthbyleveragingtheadventof thelatesttechnologiesareenablingnewways,leadingto enhancedbusinessgrowth.Thismoderntransformationis channelingthetranscendoftraditionalcustomer engagementlikeadvertisingandmarketing.
Thisencompassesculturaltechnologies,redefiningtheuser experienceandsimplifyingtheprocessthatcollectively identifiesthevalueofthebusinessandattainingtheright customersatthepreciselyrequiredtime.Embracingthis transformationcanalsoassistbusinessesbysavingvaluable assetsandvariablefinanceresourcesbygenerating secondaryrevenuestreams.
DigitalTransformation-focusedtechnologyservicemodels andsolutionstendtoworkandoperateefficientlyand productivelywhileensuringgreateragilityinscaleservices. AccordingtoMicrosoftdigitaltransformationconsultants andexperts,digitalenhancementisaneffectivetoolthat assistsinaugmentingdata,leadership,andstrategy, optimizingprocessandcommunication,andachieving greaterresults.
MicrosoftDigitalTransformationleadsthetrendsforits distinctivecharacteristics.Itallowstheclients,andpartners todevelopandbuildpersonalizedcutting-edgesolutionsby takingsignificantadvantageofintelligentedgeandcloud computing.Therearesolutionsthatarerecognizedfor improvingthewaysbusinessesusuallyoperateandcompete intheever-evolvingmodernindustry
Itincludesspecializedaspects,whichareconsidered businessinnovationpoweredbyArtificialIntelligence(AI), Cloud-ComputingandtheInternetofThings(IoT), providingbusinessorganizationswiththenewestwaysto
manage,understandandrevamptheirprimaryoperations.
Withasolidtransformationplanthatensuresscalingthe progressofthebusiness,thisdescribesandprovidesa glimpseofhowbusinessescanrepositionstrategicallyin thedynamicdigitallandscapeandeconomy.Microsoft solutionprovidersensureyouwithalltheintegralsolutions thatredefinethetraditionalworkingmethodologiesfor everyphasewhileimplementingthedigitaltransformation immersivestrategiesthathelpyourbusinesstoadoptthe enrichingmodernexperience.
Embracingtheodysseyofthestarletsthatareproviding modernbusinesswithimmensegrowthopportunities, InsightsSuccessfeaturestheenthrallingstoriesof'The10 MostTrustedMicrosoftSolutionProviders,2022.’
Flipthroughthepagesanddiveintoexplorethesolutions thatholdthecapabilitiestoscalethesuccessofyour businesstogreaterheights.
Read on and Have a Delightful Read!
CheckPointSoftware Technologies checkpoint.com
GilShwed, CEO
TerryBoyland, CEO CPQi cpqi.com
Domain6 domain6inc.com
EdafioTechnology Partners edafio.com
enVista envistacorp.com
EPMA epmainc.com
SalimFaroukh, PresidentandCEO
KennyKinley, PresidentandCEO
GeneBornac, SeniorVicePresident
MichaelSamadi, FounderandCEO
MiguelOrdonez, CEO Fesworld fesworld.com.mx
iLinkDigital ilink-digital.com
BalajiSree, CEO
PhilippBeck, CEO Luware luware.com
myCloudDoor myclouddoor.com
MarcosDePedro, CEO
BriefCheckPointSoftwareTechnologiesLtd.isaleadingproviderofcyber securitysolutionstoprotectcustomersfrom5th-generationcyber attackswithanindustry-leadingcatchrateofmalware,ransomware, andadvancedtargetedthreats.
Withafocusondigitaltransformation,predictiveartificial intelligence,DevOps,andcloudmigration,CPQiprovidesmanaged services,includingbuilding,implementing,&supportingfinancial marketssystemsforleadingAmericaneconomies.
Domain6bringsMicrosoftDynamics365solutionstomid-size companieswithafocusonRealEstate,AssistedLiving,and CommunityManagementsuchasSchools,andmulti-Tenantbuildings.
Edafioisaninformationtechnologymanagementproviderand technologyconsultingfirmservingmediumtoenterprise-sized clientsacrossmultipleindustries.
enVistaistheleadingsupplychainandenterpriseconsultingfirm,with 20+yearsofunmatcheddomainexpertiseandauniqueabilityto consult,implementandoperateacrossthesupplychain,IT,and enterprisetechnologysolutions.
EPMAoffersacomplete360’scopeofservicesandsolutionsfor projectmanagement,includingstaffing,consulting,technology,as wellasisthefastest-growingprojectandportfoliomanagement servicesandsolutionscompanyinAmerica.
WithspecialtiesinMicrosoftDynamics,cutting-edgetechnological products,andexcellentconsultingservices,Fesworldisaspecialized providerofsoftwareandconsultingservicesandimplementationof solutions.
LinkDigitalisaGlobalSoftwareSolutionProviderandSystems Integratorwhodelivernext-generationtechnologysolutionstohelpclients solvecomplexbusinesschallengesbyintegratingsoftwaresystemsand developingcustomapplications,components,andframeworks.
Luwareisaleadingproviderofcustomerservicesolutionsthatfully integrateintoMicrosoftTeamsandiscommittedtohelporganizations maximizetheirinvestmentinMicrosofttechnologies.
myCloudDoorisaglobalITconsultingfirmspecializinginthe adoption,migration,andimplementationservicesofCloud SolutionsinMicrosoftAzure.
Building Value for Clients Through Microsoft Software, Consulting, and IT Managed Services
enVista puts your customer at the heart of your business.
EOandCo-founder,JohnStitz,andCo-founder,
CJimBarneslaunchedenVistain2002.Thename enVistawascoinedtoconveyadeeppassionfor enablingclients’visionandsuccess.enVistawasinitially launchedwithafocusonsupplychainstrategyand implementationandhasgrownimmenselythroughclient demandtonowcoverconsulting,ITmanagedservices, automation,technology,andsoftwareacrosstheend-to-end supplychain.ThegrowthofenVista’sMicrosoftbusiness hasbeenespeciallynoteworthy.
enVistaclientsknowthatachievingthefullbenefitsfrom Microsoftapplicationsrequiresmorethaninnovativenew technologies;italsorequiresindustry-specificstrategyand processknowledgetocapitalizeonnewenabledcapabilities anddeliverindustryleadingpracticesacrosstheenterprise. That'swhyenVistacombinesstrongMicrosoftexpertise withunparalleledindustryexperienceacross manufacturing,retail,commerce,andlogistics.Asa MicrosoftcertifiedGoldPartneracrossM365/O365,D365, andAzure,enVistauniquelyoptimizesandtransforms physicalanddigitalcommerce–optimizingsupplychain efficienciestodrivecostsavingsandunifyingcommerceto drivecustomerengagementandrevenue.
SinceenVista'sgenesisin2002,itsphilosophyhas remainedsteadfast–toenabletheirclients'visionand success.enVistaSVPofMicrosoftandRetailGeneBornac explains, “As our philosophy has remained the same, our primary objectives have only continued to grow. We have grown from enabling logistics excellence to enabling endto-end enterprise commerce and technology excellence. Our primary objectives are to optimize business processes across the supply chain, reducing friction from source to consumption. This includes supporting technologies, supply chain strategy, systems selection and implementation, transportation consulting, retail consulting, automation and robotics, freight audit and payment, IT managed services, enterprise business solutions, etc.”
CombiningstrongMicrosoftexpertisewithextensive industryexperience,enVistausesprovenindustry methodologiesandplaybookstocreateinnovative,tailored solutionsthatproducerealresultsforitsclients.Infact, enVista'sstrongcustomercentricityfuelsa98%customer retentionrateandan18%CAGRoverthelast15years, withaclientlistthatincludesindustryleadersCaesar's Entertainment,LippertComponents,EMCOChemicals,
NationalTree,GenuinePartsCompanyandtheDallas Cowboys.
InadditiontoleveragingMicrosoftapplications,enVista developeditsownsolutionsbuiltonMicrosoftcloudsto solvecommonclientchallenges.Forexample,e365 AdvancedPricingprovidesbetterpricingandmargin control,e365AdvancedNotesprovidesautomatedemail attachmentsandnotepropagation,ande365Advanced Labelseasilyextractssystemdataforlabelcreation.Each oftheseapplicationsisspecificallydesignedtoenhancethe capabilitiesofDynamics365,andallareavailableon MicrosoftAppSource.
TheteamfeelsthatMicrosoft'senterprisesolutionsare expandingrapidlyinscope,capability,andadoption,so enVistamustcontinuetogrowitspartnershipwith Microsoftandnurturetoptalent.GeneBornaccontinues, “enVista firmly believes that our differentiator is our people, so hiring, retaining, and investing in the best talent is very important for our success in solving clients’ most challenging business problems. Our people are the driving force behind the enduring relationships we have built and the impact we continue to make on our associates, clients, and communities. As a global team, we are aligned and focused on leaving a lasting legacy of growth, innovation, sustainability, DE&I, and philanthropy – and having fun while we're at it.”
TheglobaldemandforMicrosoftandenVistasolutionsis expandingrapidly.enVistaisstayingaheadofthemarket byexpandingitscapabilities,expandinggeographically, andclosingthegapsbetweendigitalandphysical commerceformanufacturers,retailers,anddistributors.
Forexample,enVistaacquiredHCMSystemslastyear,a firmspecializingincustomized,complex,andhighly integratedconveyorhardwareandsoftware,controls, robotics,accessoryequipment,installation,andsystems management.Withtheacquisitionoftheseadvanced automationcapabilities,enVistaiswellequippedtoprovide clientswithend-to-endtechnology,consulting,managed services,andautomationsolutions.
Bornacstates, “enVista continues to expand geographically, adding resources in the Americas region, Europe and North America. We continue to nurture our Microsoft practice, increasing our skills and certifications, and playing an
Gene Bornac Senior Vice President, Microso and Retail Groups enVista
active role in Microsoft's initiatives, especially around supply chain resiliency and industry clouds.”
FromHoloLens2toAI,fromAzuretoMicrosoft365to Dynamics365toPowerPlatform,enVistaisdeploying advancedMicrosofttechnologiestosolvetheclients'most pressingbusinessproblemsatspeed.
Forexample,enVistateamedwithgrainandmillingleader MennelMillingtoreplaceSAP,aRedPrairieWarehouse ManagementSystem,andMaximoassetmanagement softwarewithMicrosoftDynamics365inunderseven monthswithnodowntime.
enVistaworkedwithLippertComponents,amanufacturer ofhighqualityautomotive,RV,andmarinepartsto successfullybringdozensofdistributionandmanufacturing plantsliveonMicrosoftD365FinanceandOperationsfor over3,000end-users.
AtartificialtreeandholidaydecorationleaderNational Tree,enVistareplacedanantiquatedERPsolutionwith MicrosoftDynamics365F&O,usingD365Financeto decreasemonthlyconsolidationstosupportbusinessgrowth ofmorethan20%yearonyear,alongwithDynamics365 Warehousemoduletoautomatethepick/pack/shipprocess inNationalTree'sdistributioncenters.Genesays, “enVista is delivering the full life cycle of Microsoft services for our clients from selection, implementation and application of managed services.”
enVista'snextchapterfocusesonhelpingclientsaccelerate theiruseofMicrosofttechnologiesintheend-to-endsupply chainfromcreationtoconsumption,improvingcustomer relationshipsandtop-linegrowth,andremovingfriction fromtheirbusinessprocesses.
enVistacontributestolocal,national,andglobal communitiesasacompanyandenablesitsassociatestodo thesamepersonally.enVistahasmaintainedimportant charitablepartnershipssinceitsfounding.Inpartnering withWaterforPeople,thecompanyhostseventstoraise fundsandawarenessforthenonprofit'smissiontobring cleanwaterandsanitationsolutionstotheircommunities forgenerationstocome.InpartneringwithHabitatfor Humanity,itsassociatesattendin-personbuildsin conjunctionwiththeorganization'smissiontohelpfamilies buildandimproveplacestocallhome.Theassociates volunteertoservehomelessandat-riskteensin
Indianapolis.InpartneringwithOutreachIndiana,theyhost collectiondrivestogatheranddonatecoatsforhomeless teensandyoungadultsinIndiana,followingitsmissionto equipandempowerhomelessteensandyoungadultsto achievestabilityandlifetransformation.Inpartneringwith RetailROI,theyhosteventstoraisefundsandawareness foritsmissionofprovidingrealsolutionsformorethan400 millionvulnerablechildrenworldwide.
Inadditiontopartneringwiththeseorganizations,enVista offersitsassociatestwofulldaysofpaidtimeoffto volunteertheirtimetocharitableorganizationsoftheir choosing.Italsohasanassociate-runcharitablecommittee calledenVolved,whichengagesenVista'sassociatesin communityoutreachandinvolvement.ThroughenVolved, enVistadonatesover12,000hoursayeartosupport nonprofitorganizations.
Theteamproudlysharesthewordofthecompany'sclient, EMCOchemical “When EMCO needed a partner to help with our CRM search and implementation, we turned to enVista for that assistance. enVista helped us steer through the multiple CRM products on the market and guided us to Microsoft Dynamics Sales platform. The implementation of the CRM went ahead of schedule and below budget. This was due to our teams working together and enVista's availability to solve issues quickly and their extra effort to provide us with a product we can grow with.”
Thefinancialsectorfacesaconstantroller-coasterof innovativestrategiesasthebusinessworldheads intothedigitalworld.Togrowbusinesses,ithas becomeessentialtohavecompleteexpertiseandtechnical capabilitiestostayaheadintheeverexpandingfinancial sector.Toprovidethisproficientapproachwitha “Change, De-Risk, Grow” mantra,CPQi(anExadelcompany)leads withafocusondigitaltransformation,predictiveartificial intelligence,DevOps,andcloudmigration.
Leadingfromtheforefront,TerryBoyland,theCEO,is keentoprovidemanagedservices,includingbuilding, implementing,&supportingfinancialmarketsystemsfor leadingAmericaneconomies.
CPQi'suniquestorycaughtoureye.Wecaughtupwith MitchellCarreirotosharethecompany'srootedideologies thatmakeitoneofthebestamongthepeers.
Below are the highlights of the interview:
WhatwastheinitialideabehindtheinceptionofCPQi?
CPQiwasanideaourfounderandCEOTerryBoylandhad whilstdoingalotofoffshoringgloballyforoneofthe world'slargestbanks.Someofthatoffshoringhad reasonablelevelsofsuccess,andothershadverygood levelsofsuccess,dependingonthegeographicregion. Whenheleft,hewantedtoseeifhecouldsetupacompany thatwashighlyskilledandspecializedinitsarea,withthe keypartnershipsthatareneededandtherightattitude.In addition,asweonlyworkacrosstheAmericas,itwouldbe inthesametimezoneasthebusinesseswewouldwork with.Thiswouldpreventavarietyofcomplicationshe experiencedasaCTO.CPQiwassprungfromthisdesire.
Whataretheprimaryobjectivesandphilosophyof CPQi?
Asweonlyworkonfinancialmarketstechnology,our priorityisourclientswithinthefinancialindustry.We ensurethatwekeepdeliveringourexpertiseinboththe
technologicalandfinancialrealmsourclientsoperatein.At CPQi,ourphilosophyistobehungry,humble,andsmart. We'reveryloyaltoourteamandhelpthemfostertheskills theyneedtosucceed.Wehavearangeofinternallearning programmes,includingCPQiuniversityandourinternal digitalplatform,whichourteamsuseforupskillingand serviceenhancementpurposes.
Whatareyourtop-notchofferingsthathaveastrong footholdintheindustry?
CPQifocusesondeliveringdigitaltransformation, predictiveartificialintelligence,DevOps,andcloud migration.Weprovidemanagedservices,including building,implementing,&supportingfinancialmarket systemsforleadingAmericaneconomies.Ourservices differfromothersinthemarketbecausewearemore specializedinmodernmethodologiesandtechnologyand becauseourteamistrainedinbothtechnologyandthe sectorstheyworkin.
WhataretheroadblocksthatCPQifacesintheeverchanginglandscapeofthebusinessworld?
Aswithallgrowingbusinesses,wecarefullyconsiderour growthtomatchourcashflow.Peoplebusinessestendto burncashatahigherratethanmanufacturingandproductbasedones.Banksarealsomorewillingtofundthingsthey canown.Overtheyears,ourmanagementteamhasbecome adeptatdeterminingwhereweinvesttoensurewearenot onlycreatingtherightgrowthandprofitforthecompany butalsowhereitismorallycorrecttodoso.
CPQi (an Exadel company) is the leading provider of end-to-end transformational services, managed services, and resource augmentation for financial markets businesses across the Americas.
Terry Boyland, CEO CPQi (an Exadel company)
Withcarefulmarketresearchandawillingnesstogrowand improve,CPQimakesapointtokeepclosecontactwith existingclienteletoseewhatwearedoingwellandalso whatwecandobetter Asourservicescontinuouslyevolve, wemustkeepthe“white-belt”mentalitytoensurethatwe arealwayslearningandimprovingfortheneedsofour targetconsumers.
Whatisyourstanceonimplementinginnovative technologies?
Withoutquestion,technologyisshapingtheworld, especiallyinthefinancialsector.Innovativetechnologies arethekeytostreamliningandimprovingbusiness operationsandprocesses.Whereverpossible,CPQi encouragesorganizationstolookmorecloselyathowto leverageinnovativetechnologiestogainamore competitiveedge.
Webelieveheavilyincorporatesocialresponsibility;afew organizationswecontributetoconsistofthefollowing:
Ÿ
WesupportEvertreeninplantingtrees.
Ÿ TheAlzheimerSocietyofNiagara.
Ÿ InstitutodeApoioaoQueimadotoassistburnvictims.
Ÿ PirambuDigitalisaninnovativeeducationalprogram thatpreparesdisadvantagedyouthinimpoverished neighborhoodsforcareersintechnology
AsCPQiwasjustrecentlyacquiredbyExadel,aglobal softwareconsultancyandengineeringcompany,thenext chapterwouldbefullyintegratingourcompanywiththeirs.
Sofar,thishasgoneexceptionallywell,asthey'realikemindedorganization.Weareveryexcitedtoseewhatthe futureholdsforusandexadel,together
Salim Faroukh, President & CEO Domain 6
hilechoosingthebestoptionfromcountless
Wsolutionprovidersforanydomain,whattruly mattersisthetechnicalandbusinessapproach tosolvingallproblems.Equippedwithastellar100+years oftechnologyexperience,helmedbyamultidisciplinary workforcepossessingawealthofproblem-solving knowledge,Domain6isdeliveringthebestpackageinthe realestateandpropertymanagementindustry.ItisaGold MicrosoftDynamics365partnerfocusedonoptimizingreal estatecompanyprocessesandemployeeproductivity
Thecompanyisbuiltontheprinciplesoftrust, communication,andrealisticgoalsetting,whichmakesit resolveissuesandmakebetterbusinessdecisionsatevery step.SalimFaroukh,President&CEO,bringsvaluable experienceindeployinganddeliveringend-to-endindustryspecificsolutionsforbusinesses.Heaspirestocontinuously
innovateandbuildastrongdigitaltransformationpathway forthecompanytoprosper
We at Insights Success had an insightful interview with Domain 6's President & CEO, Salim Faroukh and found out more about the company, its vision, and its in-depth workings:
Whatwastheinitialideabehindtheinceptionof Domain6?
Domain6wasfoundedafteryearsofexperienceinbig corporationssuchasJ.D.Edwards,Microsoft,andHitachi Solutions.Wefelttheneedforastrategicboutique-style systemintegratorthatbringsindustry-specificexpertise withuniquetechnologytohelporganizationsdigitally transform.Weareprimarilyasystemintegratorwithafocus onAsset,Project,andServiceintensiveorganizations.
Whataretheprimaryobjectivesandphilosophyof Domain6?
Weareastrongadvocateofhavingtalentedpeopledeliver greatsolutionsinafriendlyandprofessionalenvironment. Ourteamismadeupofadiverseworkforcebringinga wealthofindustry,technology,andmultinationalexpertise toourclients.Ourmainobjectiveistoleverageourtalented teammemberstodeliverexcellentsolutionstoourclients, andwearedrivenbypassion,fueledbyknowledge,and guidedbyintegrity.
Whatareyourtop-notchofferingsthathaveastrong footholdintheindustry?
Wehavelearnedthateventhoughtechisusedbroadly acrossdifferentdepartmentsintheuberassetandprojectdrivenbusinesses,itisalwayssiloed,andalmostallgood softwarevendorsinthespaceweservehavesomegood pointsolutions,butnonehaveanend-to-endoffering
Wearefullycommittedto helpingrealestate organizationstransform theiroperationswith Dynamics365andPower Platformbynotonly implementingbusiness solutionsbutalso supportingclientsafterand educatingend-usersThe
coveringtheAssetLifecycleortheProject/Service lifecycles.BybringingtheMicrosofttechnologytogether: MicrosoftDynamics365,MicrosoftAzure,Power Platform,MicrosoftIoT,andAI,weconnectedthetechto servethefivepillarsofrealestate:Owners,Operators, Developers,FacilityServices,andBrokerages.So,our differentiatoranduniquenesscomefromtheAsset ManagementAcceleratorandRoyaltiesandPayouts ManagementAccelerator Withthesesolutions,weareable todeliverafull-scaleend-to-endsolutiontoourclients, whichcoversalltheirbusinessneedsonasinglecloud platform,withanabilitytoconnecttoany3rdparty solutionoutthere,andpowerfulbusinessanalyticswithfull MicrosoftPowerBIenabled.
WhataretheroadblocksthatDomain6facesinthe ever-changinglandscapeofthebusinessworld?
Weunderstandtheimportanceofcontinuousinnovationand makeitacoreofourcompany Thetechnologylandscape changessoquickly,andthecompetitionissofierceout therethatwemakeitourprioritytoalwayswatchclosely howourcustomers'needsareshiftingduetomarket conditions,andwehaveateamthatcanquicklyadjustour featuresroadmaptoensurewestayaheadofthegameand pivotquicklyifneeded.Oursalescyclesarelong,soitis veryimportantforustobuildlong-lastingrelationships withourprospectsandcloselylistentotheirneedsand priorities.Therefore,wecanservethemwiththemost relevantsolutionsandbuildastrongdigitaltransformation pathwaytogether.
Ourmainfocusisasset-intensiveorganizationssuchasreal estateandconstructioncompanies.Eventhough organizationsaremovingtowardsmoreandmore
automation,wefeelthatthenextmoveinthisspaceis SmartAssetsandpredictivemodelstosupportthemarket changesanddemographics.Hereisanexampleofa scenariothatcanillustratethechangewearereferringto, changingandguidingthetrafficatamalltodrivemorefoot traffictoaparticulararea.Thiscanbeachievedbyhaving theloyaltyappstrackthelocationsofpotentialclientsinthe proximityofthetargetedassets,pushingnotifications promotions,andguidingthemtotheeasiestparkingstall,or evenreservingtheparkingstallnexttotheshoptheygoto mostoften,etc.Anotherexampleistargetingadsonsocial mediatoanaudiencethatfitsacertaindemographic criterionthatyouneedtoimprovetheoccupancyofa property-startingfromyourunitavailabilityreportand connectingittoaLinkedInorFacebook.
Wehaveseenthemostinnovationinthepast30yearsfromtheinnovationsincellularphonestoprogressin electricvehicles.Duringthose30+years,mostindustries adoptedtechatadifferentpace.Webelievethatthenext decadewillholdmoretechnologyadvancementsthanthe previous30yearscombined.Wearenodifferent.Wesee ourselvesattheforefrontofthistransformation,working handinhandwiththeclientsweservetoadoptadvanced AI,IoT,andAugmentedrealitysolutions.
WhatisthenextchapterforDomain6?
Weareexpandingourfootprintbeyondrealestatefocusand shiftnowtowardsthreemarkets:asset-drivencompanies, project-drivencompanies,andinvestment-driven companies.Thatbeingsaid,wearestillhighlyfocusedon end-to-endofferingsfortherealestateindustryand adoptingIoTandAItosupportthecompanies'needs.On topofthat,weareexpandingourmarkettoincludeutility constructionandfacilitymanagementcompanies,oil&gas organizations,professionalservicesfirms,architectureand engineeringcompanies.Wealsoareworkingwith Microsofttosupportthecloudtransformationfor organizationsthatarecurrentlyusingon-premversionsof MicrosoftDynamicssotheycaneliminatethosehuge maintenancecostsandfreeuptheirtechnicalresourcesfor morestrategicobjectives.
verybusinessstartswithadreamandrestsonmany
Ehopes.Onitsjourneytotomorrow,ithastograpple withvariousproblemswhilegrowingconsistently andalsokeeppacewithrapidlyevolvingtechnology–the lastofwhichisbothanecessityandadifficulty.Thisis whereEdafioTechnologyPartnersstepsintolenda helpinghandtobusinessesbytendingtoalltheir technologicalneeds.
Bornoutoftheneedtohelpanaccountingfirm—JPMS, andimproveitsfinancialandoperationalefficiencies, Edafiolaunchedin1999withamissiontohelpitsclients protect,run,andgrowtheirbusinesses.Itaimstobecomea trustedpartnerforitsclients,proactivelyidentifies opportunitiesandproblems,anddeliversbothprovenand emergingtechnologysolutions.
Thecompany'smissiontoenableitsclient'ssuccesshas beenembeddedwithinthecultureofthecompany,andthat isbeingacknowledgedbyalltheassociates.
Today,EdafiohasbecomeArkansas'slargestfull-service technologyproviderandranksasthenation'stopmanaged serviceprovider(MSPs).Ithasalsobeenrecognizedasthe 'Business of the Year,' 'Best Places to Work in IT (Information Technology),' andas 'Most Admired IT Company in Arkansas.'
TheteamatEdafiosays, “Early in our growth, we recognized the critical importance of culture. We further articulated our reason for being and moral compass by a set of expressed core values: to act as one team, unified by humility and mutual respect, with unquestionable integrity, and — we can never over-emphasize — driven by a relentless commitment to client success. These core values permeate every nook and cranny of Edafio.” Thishaseven becometheguidingprincipleofhiringandperformance evaluationatEdafio.
To act as one team, unified by humility and mutual respect, with unquestionable integrity, and driven by a relentless commitment to client success. These core values permeate every nook and cranny of Edafio
Edafio'sfocusistodeliverahigherprofessionalstandardof technologyservices,capabilities,andcustomerservicealso ledtoearlyadoptionandgoldpartnershipwithMicrosoft's leading-edgetechnologysolutions.However,theycontinue topreservethebestqualitiesofArkansasculture, community,andclient-centeredness,whichhasprovedto beapowerfulcombinationanddriverofgrowth.
Edafiosystematicallygathersfeedbackfromclientsto ensurethatitisnotjustpromotingitsbrandidentitybut
The 10 Most Trusted Microsoft Solution Providers, 2022consistentlydeliveringwhatithaspledgedtodoso.The companyhasbeenorganizingitsserviceofferingsintofive categoriesorpillarsunifiedbythecommonprinciples,each reflectingonwhatitcandowellandstaytruetoclient expectations.
1.InformationTechnologyConsulting:Edafioengineers bringtheirexperienceandwiderangeofspecialtiestoalign withclient'sneedforsupportforprojectsthatlieoutside theirin-houseexpertise.Thiscanbesomethinglikea networkrunningslowerthanitshouldduringcriticalhours, problemsemergingduetocorruptdata,orgeneralor specificconcernsregardingsecuritybreaches.
It'sspecialofferingsintheInformationTechnologyniche areITandsecuritystrategy,M365SetupandMigrations, VirtualizationTechnologieslikeHyper-V,VMWare,Citrix Xen,andthelistmaygoon!
2.InformationTechnologyManagementServices:The companyprovidesasinglepointofcontactforall technologyinfrastructuremanagementneeds.Anengineer isdedicatedtomonitoringandsupportingeachclient 24/7/365,soresponsetimesareaccelerated,andclientscan focusontheircorebusiness.
3.Cybersecurity:Edafiooffersclientssecurityrisk assessments,securityawarenesstraining,Cyberbundles, MDR(ManageDetection&Response),IR(Incident Response),etc.Securityexpertiseisafoundational componentofEdafio'smanagedservicesoffering.
4.CloudComputing:Edafiobringsyearsofdirect experienceintransitioningclientsfromon-premises solutionstobothpublicandprivatecloudofferingstogrow astheorganizationgrowsandprovidesjust-in-timeserver infrastructureasneeded.
5.Healthcare:HospitalsystemsareEdafio'slargestclients andithasbecomeaone-stopshopforclinicsandhospitals. Accordingly,theirservicesincludestrategicplanning, HIPAAcompliance,practiceworkflow,EMR/PMvendor management,caremanagementbestpractices,andpractice transformation.
EvenasEdafioexpandsrapidly,itfacesseveralchallenges toitsgrowth.Recruitingtalentinacompetitivemarketis oneofitstopchallengesasnotonlytop-notchsalarieshave tobegivenbutalsoopportunitiesforgrowthalongwith trainingandcareerplanning.
Tillnow,Edafio'sculturehasbeenitsstandoutpoint,but thecompanyacknowledgesthatculturecandissipateinthe contextofrapidgrowth,increasingsize,andgeographical expansion.Sustainingclientrelationshipshasalsobecome difficultbecauseofthelackofface-to-facecontactdueto geographicalexpansionthatgoesbeyondtheITcompany's historicallylimitedregionalconcentration.
Theteammaintainsapositiveoutlook,though, “Being part of a growing business with an emphasis on people and a spirit of innovation always plays a positive role in overcoming the challenges to motivation and morale. This is the classic exercise of preserving our core while at the same time stimulating growth and innovation.”
Edafioadaptstochangingmarketconditionsbyemploying innovativetechnologiespracticallyandstrategically They conductformalevaluationsofthenewtechnologiesinthe marketforthecompanyandtheclientstoo.TheMicrosoft Goldpartnershiphasbeenimmeasurablyhelpfulin maintainingthequalityandefficiencyofthistask.
Also,itprovidesregionalMSP(ManagedServices Provider)accesstotheworld'sbesttechnology,tools,and ideas.
Theteamclaims, “It is equally important to add that every new technology is not synonymous with innovation that adds real value. Edafio refers to our technology services as 'intelligent' because they are tailored precisely to the client's needs. We aim to do no less, and no more than the needs and best interests of the client are served. This idea also represents how Edafio adapts to the market orientation.”
ThestoryofEdafio'sfounding,maturation,andfuture trajectorycouldbedescribedinchapters.Theirpastgrowth hasbeenconsistentandimpressive,andrecentlytheyhave announcedastrategicinvestmentfromM/CPartners,which isaBoston-basedprivateequityfirmfocusedonbusinesses inthedigitalinfrastructureandtechnologyservicessectors.
TheteamoutlinesthefutureofEdafioandsays, “The vision driving this new partnership will enable additional growth opportunities for Edafio —including enhanced service capabilities and regional expansion. From M/C's point of view, the MSP market opportunity is a key focus area, and the investment in Edafio recognizes our broad range of customers across the region and specialized expertise in industries such as healthcare that have increasingly complex and evolving IT needs. The prospects for this latest chapter — and the future ahead for Edafio Technology Partners, our clients, and associates — couldn't be brighter.”
