The Companies with Most Disruptive Innovation

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THECOMPANIES WITHMOST DISRUPTIVE INNOVATION
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Innovative Companies in the Space Industry ChangingtheStatusQuo Disruptive Technology and Changing Trends Inuencing Business InfrastructureTransformation
Volume
| Issue 03 | 2019

EYes,DisruptiondodrivesBusinesses!

Todwellinthecurrentmarketsandbepreparedforupcomingfuturedilemmas,variousindustriesareonarace

toattainadvancedinnovationsforthegoodoftheirsectors.Astheworldisstillstrivingtoattainsuchstature, somecompanieshavepavedtheirownwayturningouttobeflag-bearersintheirrespectivefields.Inthis edition,“The Companies with Most Disruptive Innovation”InsightsSuccesstakesimmenseprideinfeaturingsome companiesthatareofferingmostinnovativeproductstotheirclients.

Aswitnessedbyyou,meandeveryothermarketobserver,ithasbecomeessentialforbusinessownerstoimplicatenew advancementstostepapartfromtheircompetitionandthesecompanies,withtheirimpeccableofferings,arehelping thesebusinessesandaregivingbacktotheirsocietyforbettergood.

CharlesDarwin,anaturalist,biologistandgeologist,oncequotedandIrecite,“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.”Thisabovestatementcanbetakeninto consideration,asthechangeisnotsubjectedtoadaptingeco-systembutalsotheideologies.Change,inhere,referredas disruption,helpsanindividualandcompanytopushthelimitsofhumans’capabilities.Andthosewhocopewiththis ever-lastingchangeareexpectedtotastethefruitofsuccessinlesstime.

“ “

Aworldwithoutanyvolatiledisruptionisforcedtodwellon thepastofferingsputforthontable.

InthisspecialeditionofAugust,“The Companies with Most Disruptive Innovation”,InsightsSuccessadmires organizationsthatembracethechangeandattemptongivingbacktothesociety.Contributionsmadebysuch organizationsareworthappreciationandInsightsSuccesstakesimmenseprideinfeaturingtheminthisissue. Filledwithoverarchingenthusiasmtowardstechnologyandinventiveideologies,theseorganizationsareonestep aheadoftheirrespectivecompetition.

Let’sunveilsuchalike,inspiringinterviewsandstoriesofmanysuchsignificantcompaniesinthisspecialeditionand spreadawordabouttheircontributioninmakingthisworldabetterplace.Also,flipthroughtheCXOstandpoints presentedbysomeoftheleadingindustryexpertstotastetheglimpseofindustrialrevolutions.

Bhushan Ghate
ATTOM Data Solutions Helping to Make Better Business Decisions 16 Highfive Reimagining Meetings and the Channel 18 A R T I C L E S Expert’s Outlook 10 34 The Revolution of our Roads Driving the UK to Zero Carbon Transportation Leader’s Take Fintech: The Next Big Thing
MultiTech Transforming the Way We Live 24 OnePoint Patient Care Unwavering Commitment and Compassionate Care to Patients 26 Pivotal Systems A Key Player in the Semiconductor Industry 30 Sintetica Promoting Creativity and Innovation Since 1921 32 Women In Trucking, Inc Addressing Women in the Trucking Industry Workforce 40 ZorroSign Taking the Electronic Signature to the Next Level 42 22 38 Changing the Status Quo Disruptive Technology and Changing Trends Influencing Business Infrastructure Transformation Innovative Companies in the Space Industry
sales@insightssuccess.com August, 2019 Editor-in-Chief Senior Sales Manager Business Development Manager Marketing Manager Technical Head Technical Specialist Digital Marketing Manager Research Analyst Database Management Technology Consultant Pooja M. Bansal Managing Editor Anish Miller Executive Editor Bhushan Ghate Assistant Editors Jenny Fernandes Hitesh Dhamani Visualizer David King Art & Design Director Amol Kamble Associate Designer Iresh Mathapati Kshitij S Peter Collins John Matthew Sales Executives David, Kevin, Mark, Jai Business Development Executives Steve, Joe, Alan, Binay Jacob Smile Aditya Marry D’Souza SME-SMO Executive Prashant Chevale Calvin Jones Circulation Manager Robert Brown Stella Andrew David Stokes Poonam Mahajan Co-designer Copyright © 2019 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess We are also available on : Email: info@insightssuccess.com For Subscription: www.insightssuccess.com

The Revolution of our Roads

Driving the UK to Zero Carbon Transportation

Greennumberplatesforelectric vehicles.ZeroEmissionsZone trials.Grantsforanyemployer installingEVchargepoints.Ideasand initiativesforboostingtheadoptionof electricvehicles(EVs)have acceleratedrecently,inaneffortto makeelectricvehiclesthenormrather thantheexceptiononUKroads.

InSeptember,TheresaMayannounced furthersupportfortheindustryatthe veryfirstZeroEmissionVehicle Summit,outliningaplantoensure Britain“leadsfromthefront”inthe widespreadadoptionofelectric vehicles,committing£106minfunding forresearchanddevelopmentintoEV technology.Shealsoelaboratedonthe 2040targettomakeallmanufactured carsemission-free,sayingthatthis shouldbereflectedinallcarsonthe roadjusttenyearslater.

Governmentbacking

Thisgovernment’scommitmentto electricvehiclesisbeingmatchedby anincreaseininterestfromdrivers,as theperceivedhurdles-includingthe initialcostofswitchingtoanelectric car,andthemilerangecomparedto traditionalpetrolanddieselcars-are beingcleared.LastmonthEVs accountedforoneinevery12newcars purchasedintheUK.

That’sbeenattributedtoanumberof factors,includingtheavailabilityofa rangeofcarsthatdoatleast150miles onasinglecharge,EVdriversare

About the Author

Fiona leads the Octopus Electric Vehicle business - a start-up from Octopus Energy. With a passion for renewable energy, fantastic cars and using tech to create great customer experiences, this is absolutely Fiona’s dream job!

Having studied Engineering at Oxford University, she spent her early career at Dyson and BMW - developing efficient motors and hydrogen powered cars. She then went on to work with major energy companies and government while at Bain & Company, before joining British Connected Homes start up AlertMe. A move to British Gas, saw her take Hive, by British Gas, from a tech pilot to a household name that today has more than one million customers.

“Octopus EV

offering the electric vehicle equivalent of Sweden’s famous baby box,” says Octopus Electric Vehicles CEO Fiona Howarth

Fiona Howarth, CEO of Octopus Electric Vehicles, Biography
is
www.insightssuccess.com 10 |August 2019

reducingtheirfuelspendby90%,and withanincreaseinthenumberand visibilityofchargepointsanda decreaseinthecostoftheelectric vehiclesthemselves.

There’salsobeenbetterproofofthe environmentalimpactofEVs,suchas arecentEuropeanClimateFoundationcommissionedreportwhichfoundthat EVsemithalftheCO2emissionsofa petrolordieselcarthroughthecourse oftheirlifetime,andtheoveralleffect hasnowbeenshowntobepositive.

AnewbreedofEV Onecompanyisonamissiontohelp drivetheadoptionofelectricvehicles. OctopusElectricVehiclesispioneering an‘EVbundle’whichwillgivedrivers everythingtheyneedtomakethe switch,foronemonthlyprice.The innovationhascomefromenergy supplierOctopusEnergy,whichis drivenbyamission‘tomakebuying energyaseasyasbuyingcornflakes’. Similarly,theteamatOctopusEV wantstohelptomaketheswitchtoEV aseasyaspossible,forasmanypeople aspossible.

CEOofOctopusElectricVehicles, FionaHowarthsays:“Forus,theEV journeybeginslongbeforewestart talkingaboutleasingoptionsand chargepointinstallation.There’sabig educationjobtodo-manypeoplestill believethatthey’llneedtostopevery fewmilestorechargeandthatthe rangeofmodelsislimited.OurDrive Dayroadshowhasprovedenormously popular,touring thecountryand lettingpeoplecomeandseethecars forthemselves,aswellasquestionEV expertsaboutexactlyhowitallworks”

Theseeventshavenotonly demonstratedthemassiveleapforward thattheindustryhastakeninthepast fewyears,butalsoprovidedpeople withachancetotestdrivethelatest models.FromthesportyBMWi3to thefamilyfriendlyNissanLEAF,the carshavebeencarefullyselectedasthe bestEVsonthemarket,witheach

offeringatleast150milesofdriving percharge.

ContinuesHowarth: “We’ve found that people are often surprised at what an electric car can do. I think there’s a general misconception that the technology and the pricing has stayed largely the same since EVs came to market a few years ago, whereas in fact today’s electric car is almost unrecognisable from its older incarnation, and a hell of a lot cheaper. Battery costs came down 80% in six years – unlocking a better range

of electric vehicles at a fraction of the cost.”

All-in-oneEVsolution

Aftereducation,thechallengehasbeen howtobesthelpcustomerswiththe changesneededtogoelectric.Here, OctopusElectricVehiclesispioneering adoptionwiththeir‘EVbundle’. “We’re offering the electric vehicle equivalent of Sweden’s famous baby box, giving the driver everything they need to make the switch” saysHowarth “andunlikebabies,ourvehiclescome withinstructions!”

Expert’s Outlook www.insightssuccess.com 2019| 11 August
Fiona Howarth CEO Octopus Electric Vehicles

About Powerloop

How Vehicle-to-Grid is changing the game ?

Electric vehicles have been criticised for placing more demand on an already overloaded grid. But a consortium of industry experts is hoping that electric vehicles could be the solution to the grid’s capacity issues, rather than a problem. Led by Octopus EV and Octopus Energy, the consortium has won over £3m of funding from Innovate UK (backed by government departments DfT and BEIS) to test the viability of vehicle-to-grid charging on UK roads.

The Powerloop project offers EV drivers the chance to help balance demand by supplying the grid with power from their car batteries during the peak hours of 4-7pm, before recharging in the early hours of the morning while demand is lowest. In return for plugging in their cars 12 times a month to supply charge during the evening, Powerloop drivers will get money off their monthly leasing cost.

Aswellasthemonthlyleaseofanelectricvehicle,OctopusEVorganisesthe installationofahomechargepointandsmartmeter Themonthlyleasecostcan alsoincludeinsurance,serviceandmaintenance,aswellashelpandsupportfor thedurationofthecontract.

There’sevenabespokeelectricitytariff,designedspecificallywithEVdrivers inmind.DubbedOctopusGo,itoffersrenewableelectricityatjust5p/kWh betweenthehoursof12.30amand4.30am,allowingpeopletochargetheircars forjustafractionofthedaytimecostfor70%lessthanastandardvariabletariff fromaBig6supplier

OctopusEVhasalsopartneredwithmyenergi,tooffertheinnovativeZappi chargepoint,whichautomateschargingtotakeadvantageoftheseprices.

Octopuscanarrangetheinstallationof theZappiviatrustedinstallersthatcan helpunlockthe£500homecharge pointgrantfromthegovernment.

Thisworld-firsttariffispossiblethanks toOctopusEV’srelationshipwith OctopusEnergy Thesupplieris alreadytakingadvantageofthe potentialofsmartmeterswiththe AgileOctopustariff,whichlets customersseethefluctuationsin wholesaleenergypricesandadjust theirusageaccordingly.It’sjustthe beginningofhowthecompanyintends tousesmartmetertechnology,which allowsthemtomeasureandrecord electricityusageinreal-timeandoffer cheaperelectricitywhendemandon thegridislow.

FionaHowarthbelievesthiswillbea landmarkyearforelectricvehicle adoptionintheUK. “Tesla has revolutionised the market and now all other vehicle manufacturers are rapidly bringing their EVs to the market. Think of the switch from analogue phones to smart phoneswe’re in a similar transitory phase. If the Government can deliver on their EV plans, and we think they can, the carpark of tomorrow is going to look very different to the gas-guzzling lot of today.”

www.insightssuccess.com 12 |August 2019
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Helping to Make Better Business Decisions

Withtheaimtoarm businessesandconsumers withthemostcurrentand accuratepropertydataneededtomake betterbusinessdecisionsATTOM DataSolutionscameintoforay.The organizationprovidespremium propertydatatopowerproductsthat improvetransparency,innovation, efficiencyanddisruptioninadatadriveneconomy ATTOMmultisourcespropertytax,deed,mortgage, foreclosure,environmentalrisk,natural hazard,andneighborhooddatafor morethan155millionU.S.residential andcommercialpropertiescovering99 percentofthenation’spopulation.A rigorousdatamanagementprocess involvingmorethan20stepsvalidates, standardizesandenhancesthedata collectedbyATTOM,assigningeach propertyrecordwithapersistent, uniqueID—theATTOMID.The9TB ATTOMDataWarehousefuels innovationinmanyindustries

includingmortgage,realestate, insurance,marketing,governmentand morethroughflexibledatadelivery solutions.

SolutionsthatMakeLifeEasier ATTOMDatajustbecamethefirst propertydataprovidertoofferData-asa-Service(DaaS),acloud-based propertydataplatformthatstreamlines datamanagement.Theorganization alsooffers;

Bulkdatalicensing

PropertyDataAPI’s

MatchandAppend

MarketTrends

MarketingLists

Thecompanyisslowlytransforming thefutureofpropertydatabyoffering arobustandcomprehensivelistof premiumpropertydatathatfuel variousindustries.

WhoLeadsthePack

RobBarberistheCEOofATTOM DataSolutions.Underhisleadership overthepastyear,theorganizationhas completedmultiplestrategicinitiatives includingtheadditionofbest-in-class neighborhooddatathroughthe acquisitionofOnboardInformaticsand launchingmultiplenewproductsand solutionstobringmorecomprehensive realestatedatatothemarketplace.

ATTOMList;anewmarketinglist creationtool,theintroductionofanew lender-gradebutcost-effective automatedvaluationmodel(AVM),as wellasanewstreamlinedAPIthat allowedittoconsolidateitspremium propertyneighborhoodandboundary dataintooneself-serviceplatform. Mostrecentlyhowever,underBarber’s leadershipwastheacquisitionof ATTOMDataSolutionsbyLovell MinnickPartners,aprivateequityfirm specializinginfinancialandrelated businessservicecompanies.Sincethis acquisitionATTOMhasunlockedthe powerofDaaSandcontinuestodisrupt themarketplacewithvariousdatasets andsolutions.

Barberhasalsobeennameda2018 HousingWireVanguardforhis outstandingexecutiveleadership contributionsinthehousingfinance industry.Hewasalsoarecipientofthe 2019RISMediaRealEstate NewsmakerandnamedaFuturist,for hisongoingcurationofthenation’s premierrealestatedatabaseand productinnovationthatleverages ATTOM’sdata,datalicensingand customerservice.Aswellasbeing namedawinnerofaGoldStevie

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www.insightssuccess.com 16 |August 2019
ATTOM Table of Elements

th awardintheTechInnovatoroftheYearcategoryforthe17 AnnualAmericanBusinessAwards.

BringingInnovationtotheTable EmployeesofATTOMDataSolutionsareencouragedto broadentheirmindswithcompanypaidcoursesand/or seminarstostrengthentheirskillsetorlearnnewones. ATTOMbelievesthatyoustillmustinvestinyour employees,becauseinordertogrowasacompany,you muststartfromwithin.ATTOMDatastrivestomakesure itsemployeestaketimeawayfromworktorechargeand relax.

Astrongwork-lifebalancehasalsobeenestablished throughunlimitedPTO,flexibleschedules,various companysponsoredevents,teambuildingactivities,a casualworkenvironmentandcomprehensivehealth benefits.Innovationisfueledthroughthecollaborative environmentthathasbeencreatedwithopenworkspaces, cross-departmentalworkflowandopenconversations amongtheexecutiveteams.

st Tackling21 CenturyProblems

AccordingtoATTOMDataSolutions,thevolumeofdata companiesneedtodealwithishuge,soworkingwitha companylikeATTOMtoprovideclean,consolidated,and integrateddataeliminatestheneedtogotomultiple sources.ATTOMbelieves,matchingdisparatedatais complexandneedsconstantattention.Therefore,the organizationhasbuiltalgorithmstoautomatemuchofthis andtheyarecontinuallyapplyingnewthinkingtothisarea.

Thecompanyalsobelievesthatadoptionofnew technology,suchasAPIsandData-as-a-Serviceisalways challenging,andATTOMisleadingthemarketinthese areasinmanyways,continuingtopushthe industryforward.

Client Feedback

“The entire sales process was a pleasure since we were treated like partners versus prospects.”-Arup Banarjee, CEO, Windfall Data

“With the ATTOM implementation, DIMONT has gone from 1.75 ood reviews per hour per employee to 5-plus per hour per employee…allowing us to save our customers time and money.” -Denis Brosnan, CEO, DIMONT

“The data is updated every day, and always arrives on time. Predictably good. ATTOM has done a good job of standardizing the data.” -Bryan Copley, CEO, CityBldr

Rob Barber CEO
with Most
We strive to arm businesses and consumers with the most current and accurate property data needed to make wise decisions.
“ www.insightssuccess.com 2019| 17 August

Highve

Reimagining Meetings and the Channel

Foundedin2012andheadquarteredinRedwoodCity, California,Highfiveisaprivatelyheldenterprise specializinginintelligent,in-roomvideo conferencing.Thecompanyisonamissiontomakevideo communicationsubiquitous.Thefirststoponthejourneyis theirreimaginingofthemeetingroomexperiencethrough videoconferencingsolutionsthatareeasytobuyandset up,simpletouseandsupport,andexceptionalatboosting productivityandcollaboration.

Highfivedeliverstheonlyintegratedhardwareandsoftware platformborninthecloudforin-roomvideoconferencing. Settingupanewmeetingroomtakeslessthan15minutes, andtheresultingimmersiveconferencingsolutiongives teamsinstantcollaborationsotheycanjustgettowork withoutfussingwithcomplexhardwareandcumbersome software.

Peopleworkdifferentlytoday,collaboratingwithmore customers,partners,andcolleaguesacrosstownandacross theworld.Workersthemselvesarealsountetheredtoan office,aslikelytoworkfromhomeoracafeastheyare fromahoteloraremotelocation.Whiletypicalsolutions arehardtouse,expensivetosupport,yetstillofferoffer low-qualityexperiences,HighfivegivesITandworkersthe greatquality,reliability,anduserexperiencethey’vecome toexpectfromtoday’stechnologies.

with Most
Greg Popham Vice President of Global Channel Sales Highve
“The Highve Partner Program is like the technology it offers: rewarding, easy-touse, & fast and simple. Sign-up today to grow with us.
“www.insightssuccess.com 18 |August 2019

AnAll-in-OneSolution

Highfivebringstogetheranall-in-one, bundledhardwareandsoftware solutionavailableforonelow,per® roomprice.ItfeaturesDolbyVoice to deliverhigh-fidelity,crystal-clearaudio andoffers4KHDRvideocamerasfor stunningvideoquality.Itwasbornin thecloudusingmoderntechnologies likeWebReal-TimeCommunications (WebRTC),AWShyperscalecloud computingandstorage,andacloudnativeoperatingsystemcombinedto deliverabetterexperienceatalower cost.Highfivealsointegrateswith existingSlack,GSuite,Office365,and otherexternalapps.

Thiscombinationofapproachesand moderntechnologieseliminatesnearly alloftheITburden,enablesnontechnicalworkerstoperformthe installationsinminutes,andleavesthe updates,maintenance,andsecurityto Highfive,whichdoesitall automatically Andbecauseitrunson AWShyperscalecloud,Highfive supportsnearlylimitlessscale, allowingorganizationstoequip hundredsofmeetingroomsandgiving videocollaborationtothousandsof workersinaninstant.Becauseit’sbuilt onWebRTC,Highfiveleveragesthe ubiquityofwebbrowserstoeliminate end-userdownloads,thefrictionof expensiveandtime-consumingmanual softwareinstallations,andthe accompanyingtroubleshootingand supportrequirementsonIT.

Highfiveletsanyonestartmeetingson time,everytime,withoutcompatibility, complexity,orqualityissuesthatcan derailotherwiseproductiveteams.

VideoforEveryone,fromITto Workers,EnterprisestoSMBs AccordingtoHighfive,whatIT demandsisavideoconferencing solutionthat’seasytodeployand maintain,easytosupport,andeasyto buywithtransparentpricing.New meetingroomsmustbeoutfittedeasily andquickly.Itmustrequireless softwareonworkers’laptops,more compatibilitywithexistingtoolsand

workflows,andminimaltrainingto driveadoption.Itmustoffer centralizedmonitoringand maintenance,scalabilitytosupport growing(orcontracting)teams,anda service-attachedmodeltoeliminate expensivecapitalexpenditures.In otherwords,itshouldworkjustlike peopleexpectittowork.

Highfivefulfillstheserequirementsby ignoringthelegacymodeloftangled, complex,hard-to-use,incompatible conferencingsystems.UsingWebRTC andAWShyperscalecloud,alongwith ® crisp,clearDolbyVoice audioand crystalclear4KHDRvideo,Highfive hascreatedmeetingroomcollaboration solutionsthatprovidethejoyful experienceworkerswantwiththe simpleandcost-effectivedelivery modelITcraves.

HighfivehasredefinedHardware-as-aService(HaaS),whichtakesthe hardware,software,andservicesthat werepreviouslypurchasedseparately, orcobbledtogether,inanadhoc package,andbundlesthemintoanallin-onesolution.Highfiveprovides everything—thesoftware,hardware, service,support,maintenance,and more—foroneprice,inafullymaintainedandalways-onsolution. Thebenefitsaremany,sincebuyers havemoretransparencyonwhatthe getandhowmuchitcosts,ITspends lesseffortondeployment, maintenance,andsupport,andusers getasimplesolutionthatworks seamlesslyandeffortlessly.

DeliveringFuture-proofProductivity

Highfiveisalsoreimagininghow companiesbuy,deploy,andusevideo conferencingsolutions,andwill continuetodoso.Highfivewasfirstto marketbundlinghardwareand softwareintoonesleekpackagethat’s deliveredasaservice.Itpioneeredthe combinationofhyperscalecloud, WebRTC,andthesimplicityofthe bundletoputvideocollaborationin everyintelligentmeetingroom,all withcare-freemaintenance.Itmakes intelligentmeetingroomseasierto

procure,setup,use,andmaintain, whetherit’sinonesmallhuddleroom oracrossanentirecompany.And throughthecompany’suniqueHaaS deliverymodel,anytimethere’sanew featureortechnologyimprovement, everycustomergetsit.

WithHighfive,anybusinesscan quicklygiveworkersamodern,digital workplacewhereeverymeetingroom isequippedforflawless,immersive collaborationthatprovidesa“like you’rethere”experience.

Channel-first,Channel-friendly Highfivehasinstalledanewtwo-tiered distributiongo-to-marketmodelto partnerwiththeindustry’sleading distributorsandresellers.Highfive’s channelprogramisledbyVice PresidentGregPopham,formerU.S. directorofsmallandmediumbusiness salesatHewlettPackardEnterprise.

“Highfive is channel-first, channel friendly,”commentedPopham,who tookoverinJanuary. “We set out to make our program simple and intuitive for partners. That includes making processes, pricing, and deal registration fast & simple. Plus, there are new medallion levels and other opportunities for partners to earn incremental, front-end margin as well as back-end benefits. Our program is more rewarding for partners, providing them with greater opportunities to drive revenue and grow with us.”

Pophamaddsthatpartnersearnfull margin/compensationforcontract renewals(onthewholesolution)so partnersgetongoingrevenuestreams insteadofaone-timepayment.It’s clearthatHighfivehasnotjustre imaginedthemeetingroom experience,butalsoanewchannel friendlymotiontomakeresellingand provisioningHighfiveassimpleas usingtheproductitself.

www.insightssuccess.com 2019| 19 August

Innovative Companies in the Space Industry

Whatdowecallanareathatisnotlimitedtoa

singleplanetandhasnophysicalboundaries?

Wecallittheeraoftheemergingspaceresource industry.Ashumans,webecameaspacefaringspecies60 yearsagowhenRussialaunchedSputnik,theworld’sfirst artificialsatellite.Wearetheonlyspeciestoachievethis milestoneinthe4.5billionyearhistoryoftheearth.Later, thespaceindustrybegantodevelopafterWorldWarII,as rocketsandsatelliteslaterfoundcivilianpurpose.

Today,companiesaroundtheworldareintransportation, energysector,construction,hospitality,realestate,etc.and theyarelookingfortheirnextgrowthopportunity.Spaceis quicklybecomingaplacewheretheindustriesthatpower ourglobaleconomyhavestartedconductingbusiness. Futuredevelopmentsinthespaceindustriesincludespace tourism,satellitemanufacturing,andthelaunchindustry.In recentyears,however,privatespaceflightisbecoming realityinthespaceindustry

Ofcourse,theseprivatecompaniesalsocompeteagainst eachotheranditcouldbearguedthatanewspaceracehas begun.Butwhilewithanelementofcompetition,the successofthepastdecadesshowsthatispossibleto collaborateinspace.Forexample,NASAamajor governmentagencyhasreliedonprivatelyoperatedlaunch serviceslikeSpaxeXforitssatellitelaunches.Theoriginal spaceracebeganfromtheideasandskillsofvisionary

theoreticalengineerslikeRobert.H.Goddard,Wernhervon Braun,andKonstantinE.Tsiolkovsky,etc.Today,space endeavorsarepropelledbyanewgenerationof entrepreneursincludingElonMusk,JeffBezos,andRobert Branson.Therearesomemoremajorplayersand innovativecompanieswiththevisionofspaceexploration andareasfollows:

SpaceX-SpaceXwasfoundedin2002andhasreached worldwidepopularitywiththeirhistoricmilestonesinspace exploration.Itisalreadytheworld’smosthigh-profile commercialspacecraftcompany TheaimofSpaceXisto revolutionizethespacetechnology,withthegoalof enablingpeopletoliveonotherplanets.Itssuccesshas beenworthappreciating.Falcon9launchvehicleand DragonSpacecraftaresomeofitsmilestones.Dragon Spacecrafthashelpedwithregularresupplymissionsfor NASAspacestations.

BlueOrigin-Itwasfoundedin2000byJeffBezos,the technologicalretailentrepreneurandCEOofAmazon,aims tolaunchpeopleinspace.Itisfullyreusable,vertical takeoffverticallanding(VVTL)spacevehicle.Thoughits goalisdifferentfromthatofSpaceX,ittargetstheSpace tourismindustry.Itisfocusingoncommerciallyavailable, suborbitalhumanspaceflightandhasdevelopedavertical launchvehicle(newshepherd)forit.Newshepherdis namedaftertheMercuryastronautAlanShepherd,thefirst

www.insightssuccess.com 22 |August 2019

AmericanAstronauttogoinSpace.Itisdesignedtotake astronautsandresearchpayloadspasttheKarmanline,the internationallyrecognizedboundaryofspace.

Boeing-Boeingistheworld’slargestaerospacecompany andleadingmanufacturerinspaceandsecuritysystems. Throughoutthelast50years,Boeinghasbeenintegralin everymajorendeavortoescapeearth’sgravity.Thesatellite industryhasmadetheheadlinessincethelaunchofitsfirst MercurycapsuletothecurrentISS(InternationalSpace Station).

NASA’sSpaceLaunchSystem(SLS)isthemostpowerful rocketeverbuilt.BoeingistheprimecontractorfortheSLS designdevelopment,test,andproductionofthelaunch vehicle.SLSistheworld’sonlysuperheavyrocketcapable oftransportingastronautstodeepspace.NASAissettingits eyesontheexplorationofMarswiththehelpofBoeing technology.Boeinghassuccessfullylaunchedallof NASA’sMarsprobesandroversaboardDelta11launch vehicles.RecentlyBoeingengineerdesignedaspacesuitto protectastronautsfromdust,radiationandotherhazards whenexploringthesurfaceofmoonandmars.

SierraNevadaCorporation-SelectedbyNASA,SNC’s DreamChaserspacecraftisamulti-missionspaceutility vehicle.ItusedfortransportingcrewandcargotoLEO (LowEarthOrbit)destinationssuchasISS(International SpaceStation).Thesystemisdesignedtodeliverupto 5,500kgofpressurizedandunpressurizedcargotothe spacestationundertheCRS(CommercialResupply Service)-2contract.Itwillcarrysupplieslikefood,water, &scienceexperimentsandreturnstoearthwithagentle runwaylanding.ThespacecraftisselectedbyNASAto provideaminimumof6cargomissionstoandfromthe spacestationby2021.SierraNevadaCorporationismaking solidprogressandlikelytostayakeyplayerintheprivate spacecompany

NorthropGrummanCorporation-NGCisaleaderin scienceandexplorationinspaceformorethan60years. ThiokolChemicalCompany,nowpartofNGCdeveloped theworld’sfirstreusablespaceshuttleprograminthelate 1970s.

ContributiontoNASA:July20,1969,wasahistoricday whentheworldwatched,astronautNeilArmstrongtook mankind’sfirststepsonthemoon.ThesuccessofNASA’s Apollo11missionisstillrememberedandcelebrated. SeveralheritagecompaniesofNGCarerecognizedforthe vitalroletheyplayedintheachievementoftheApollo11 mission.NGCdesigned,assembled,integratedandtested theLunarModule(LM)oftheApolloprogram.

NASA’sNorthropGrummanbuiltChandraX-ray Observatoryanditcontinuestoproducedatathatenables

astronomerstomakeextraordinary

discoveries.Launched in1999,Chandrahasfoundevidenceforasignificantnew classofsupernova.Ithasalsouncoveredevidenceofa powerfuloutburstfromthegiantblackholeattheMilky Way’scenter

NASAhasalongtraditionofutilizingNorthrop Grumman’sspacecraft,includingtheSpiritandOpportunity roversthatlandedonMarsin2004.Theroverswillhelp guidetheMarsasitinvestigatestheviabilityofmicrobial lifeontheplanetnoworinthepast.

NASA’sJamesWebbSpaceTelescopewillplayan importantroleinstudyingplanetarysystems.NGCisthe primecontractorforbuildingthedreamsofWebb technology Thetelescopewillbesensitivetoinfraredlight whichwillenableittounderstandaneraoftheuniverse justafewmillionyearsaftertheBigBang.

MadeinSpace-MISisthespace-basedmanufacturing company,dedicatedtomakingofreliableAdditive manufacturingequipmentandfiberoptics(MISFiber)for Space.Additivemanufacturingisalsoknownas3D Printingandistransformingtheindustry.Itcan manufacturelargerandmorecomplexobjectsfaster,with finerprecisionandwithmultipleaerospacegradematerials. MISFiberOptics,ontheotherhand,isproducedwithout crystalsthataffectsignalloss.Later,thesecrystalsprovide superiordatatransmissioncapabilities,high-speedinternet aswellasenhancingtechnologiesinspace.

VirginGalactic-VirginGalacticisaspaceflightcompany foundedin2004byBritishentrepreneurSirRichard Branson.Itisdevelopingcommercialspacecraftsandaims toprovidesuborbitalspaceflightstospacetourists.VGuses alarger,four-enginejetplanethatcarriespassengersinto space.Itissimilarindesigntoaprivateplane.These privatespacefirmsseemtohavedifferentinterestsinthe spacerace,butactually,thesecompaniessharethesame goals.

Lookingatthefuture,therewillbeaneedforlaws, regulation,andcontrollingauthoritytogovernspace exploration.Itwillbenecessarytohavefirmandwellunderstoodprotocolsintheeventspacecrashing,while thereareseriousissuesaroundthesafetyofastronautsas well.Atthemoment,theUN’sOuterSpaceAffairsis responsibleforpromotinginternationalcooperationinthe peacefulusesofouterspace.Perhaps,theentryofthe privatesectorintospaceexplorationwillcontributetothe growthoftheeconomyasvaluabletargetsforinvestment. However,itwillbeinterestingtoseehowhealthy competitionopensupinthedevelopmentoftheSpaceEra forCitizens.

Infrastructure Transformaon www.insightssuccess.com 2019| 23 August

Transforming the Way We Live

InternetofThings(IoT)!Forsomeit’sjustafad,for

someit’sagreatpieceoftechnology.However,despite manycontradictorystatementsandtheories,wemust thankthetechnologyformakingourlivesmucheasier.

EntersMultiTech,anorganizationthatdevelopsand manufacturesdatacommunicationsequipmentforthe industrialInternetofThings—connectingphysicalassetsto businessprocessestodeliverenhancedvalue.The organization’smissionistomakeconnectedtechnology easytoadoptandusebyfocusingoncustomerneeds, developinginnovativesolutions,outpacingmarketchange,

leveragingbest-in-classprocesses,andempoweringour teamtoachieveandgrow.

ConnectingBusinesses

Fornearly50years,MultiTechhasconsistentlyconnected businessesinwayspreviouslyunimaginable,rangingfrom theearliestanaloguesystemstotheIoT,andthelatest low-powerwirelesstechnology Thecompanyhasno intentionofslowingdownanditiscontinuingitslegacyof firstswiththeworld’sfirstcommerciallydeployableLPWA suiteofcommunicationsdevicesandrelatednetwork managementtools.

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www.insightssuccess.com 24 |August 2019
Stefan Lindvall CEO MultiTech

Accordingtothecompany,theIoTiscreatingnew customerexperiencesandunparalleledeconomicvalue, whileimprovingqualityoflifeforcountlesspeoplearound theglobe.Byprovidingproductsandservicestoconnect “things”totheInternet,MultiTechdeliversdeeper understandingtobusinesses,governments,organizations andindividuals,whichwillinturntransformthewaywe liveandwork.

AMassivelyExperiencedLeader StefanLindvall,theCEOofMultiTechbringsmorethan 20yearsofexperienceinthewirelessindustrytothe organization.BeforejoiningMultiTech,hefounded ConnectedDevelopment.HealsoservedasPresidentofthe AmericasatWavecomandbeforethatheldvarious leadershippositionsatSony-Ericsson,includingVice PresidentofM2Msales,Americas.

Stefan’sleadershiphasbroughttheMultiTechteamcloser toitscustomers–withtherightpeopleintherightplaces;a fewtweakstoitsgo-to-marketstrategy,andtherightmixof excitingnewproducts.

AtMultiTech,Stefanfostersacultureofentrepreneurship, creativityandaccountabilityamongsttheteam,resultingin anorganizationintenselyfocusedonexecutionacrossevery partofitsbusinessfromsalestoengineeringto manufacturingandoperations.

AcknowledgingtheDifferentiators

AccordingtoMultiTech,competitivedifferentiation requiresconstantvigilance.Ithelpsalottobefirst,which theorganizationhasbeenabletodomorefrequentlyinthe pastfewyears.Italsorequiresanintimateknowledgeofthe customersetandconsidersthevoiceofthecustomerin everythingitdoes.Finally,itisimportanttoacknowledge whatthedifferentiatorsare,aswellasthoseofthe competition.Evensometimes,whentheorganizationisnot thebestfit,pointingthosecustomerstoamoresuitable vendorpromotestrustandpaysoffintheendasboththose prospectsandcompetitorsacknowledgeandreturnthe favor.

UnderstandingtheBalancebetweenPeople,Toolsand Processes

Aspertheorganization,gettingsomethingstartedisnotthe easypart;it’salotofwork.Andtomakeitstaysothatone isviableyearafteryear,onehastobewillingenoughto invest.Thatmeansonehastotaketimeandtalentofhis/her ownandothersandmakeitsothatonecansustainthe “genes”thatalreadyexist.Companiesneedsomebody watchingoutforallthatstuffinordertomakesurethe sameenergyisappliedtosustainingwhatwentintostarting abusiness.Ifoneisputtingaprocesstogether,thenhe/she hastomakesureitisusedonadailybasis.

MultiTechconsistsofabout200peoplenowadays,witha globalfootprint.Ithasoperationswhichinclude manufacturingandsupplychain,programmanagement, financeandlegal,andIT.Ofcourse,itsengineeringand innovationorganizationisabsolutelycriticaltoitssuccess, asithasalwaysbeenanengineering-drivenorganization. Today,MultiTech’ssalesandmarketingteamsaregaining prominence.Theorganizationcontinuestofinetuneitself, whichisamustdoforthekindofsustainabilityithas enjoyed.

Also,thecompanybelieves,understandingthebalance betweenpeople,toolsandprocessisverycritical.Notone partofthattrianglecanaccomplishMultiTech’sgoalsonits own.

WhentheFutureLiesinRollingoutNewTechnologies Whenitcomestothefutureoftheorganization,onecan expecttoseeMultiTechmuchmoreaggressiveintermsof rollingoutnewtechnologies,productenhancementsand tailoredsupportservices.Thefocusistohelpthecustomers navigatethetechnologylandscape,identifythemost appropriatesolutionfortheirspecificapplicationsand ultimately,solvetheirbiggestIoTpainpoints.Most importantly,MultiTechintendstocontinuecontributingtoa betterfuture.

ClientFeedback

“MultiTech has allowed me to do things for my customers that I previously thought were impossible.” –SteveSchuh, Owner,SchuhElectronics.

“MultiTech has made our integration into the IoT community seamless.” –KylePrichard,Operations Director,Smartfield.

“There is no doubt MultiTech is the smart choice for our business.” –DavidWalker,President,RTC.

“With our development, MultiTech is a key factor. No need to say more.” –EugeneSmit,EngineeringDirector,Leap Electronics.

www.insightssuccess.com 2019| 25 August
Our vision is to be the preferred provider for innovative connected technology destined to transform our world.
“ “

OnePoint Patient Care

Unwavering Commitment and Compassionate Care to Patients

Theworldofhospicepharmacyrevolvesaroundlife, deathandresponsibilities.Pharmacyprovidersare hospices’frontlinewhenitcomestosuccessfully managingpatients’symptomsandqualityoflife.OnePoint PatientCareunderstandsthatprovidingqualityanddignity oflifeisasimportantasthelengthoflifeandisademanding responsibility.

OnePointbeganin1965withasingledispensingpharmacyin Phoenix,AZ.Inthe1980s,whentheMedicarebenefitfor hospicetookeffect,OnePointbecameapioneerinproviding localhospicepharmacyservicestothegrowinghospice industry.Sincethattime,itsinnovativeapproachhas combinedthetypicallyseparatebusinessesofpharmacyand pharmacybenefitsmanagement,servingasasingle comprehensiveandaccountablepartner

Currently,itownsandoperates10hospice-centricpharmacies strategicallylocatedthroughouttheUnitedStatesandinthe processofopeningfiveadditionalpharmaciesby2020in directresponsetogrowingdemandbyhospicesforitslocal dedicatedhospicepharmacymodel.

OnePointpridesitselfonbeingthemostadaptableand flexiblehospicepharmacypartnerinthepharmacyindustry Throughitslocal,mailorderandPBMservices,itfills prescriptions,createscustomcompoundsandformularies,

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OnePoint’s approach since our founding has not changed. We believe that owning and operating our own pharmacies translates to a level of customer service unmatched in the industry. Our continued growth demonstrates that there simply is no substitute for decades of local hospice experience.

provideshomedeliveries,andmanages pharmacybenefitsformorethan250 hospiceprogramsand32,000patients dailyinall50states.

E-PrescribingMadeEasy

Useofaccuratelydesigned e-prescribingsystemspreventsmedical errors.OnePoint’smedicationapp, OneConnectPoint ,isspecifically ® designedforhospices,empowering clinicianstospendlesstimedealing withpharmacyandmoretimecaring forpatients.Clinicianscanquicklyand easilye-prescribe,admitpatients, updatemedicationprofilesandmuch more,rightfromtheirsmartphone, tabletorlaptop.Theappintegrates seamlesslywiththehospice’sEMRso thatit’seasytoelectronicallyorderand refillmedications,verifyordersinreal time,sendmessagestoauthorized approvers,andaccessimportant clinicaltoolsincludingTherapeutic InterchangeEvaluationReport(TIER), PlanofTreatment(PoT)and FormularyDispenseDetailreports.

InnovativePBMPlatform

OPPC’sPBM(PharmacyBenefits Manager)platformisthemost adaptableinthehospiceindustryandis designedtosupportsuperior,costeffectivepatientcare.Itoptimizescost managementbyproviding transparencyinpricingmodels, leveragingdeepclinicalexpertiseand providingreal-timeevidence-based therapeuticanddeprescribing recommendationsusingonlinetools. Real-timereportinggivesusersthe abilitytotrackpatient’smedication managementandqualityofcaregoals with24-houraccesstocomprehensive administrative,clinicalandcompliance reporting.

OnePointunderstandsthatnotwo hospiceprogramsarethesame: accordingly,OPPCoffershospices multiplepaymentmethodssuchas transparentcostpluspricing, traditionalfeeforserviceandanew “essential”perdiemdesignedto

controlcosts.Somepartnerseven employdifferentmodelsacross separatesites.

Inadditiontoitsadaptablepricing methods,OnePointofferscustomized formulariestomeethospices’unique costgoals,prescribingphilosophies andbestpracticesforcosteffective symptommanagement.

UniqueInsightintoHospicePatient Needs

Asahospicepharmacyleaderformore than30years,OPPCtakespridein providingaworld-classcustomer serviceexperiencealongwiththemost efficientmailorderdeliverymodelin theindustry Thecompany’s strategicallylocated,ownedand operatedhospicepharmaciesenable OnePointtoprovidelocaldispensing anddelivery.OnePointprovidessame dayorderinganddeliverywhereverthe medicationisneeded,whetherit’sthe patient’shomeoranIPU.

Hospicepharmacyrequiresunique expertise.OnePointrecruitsandretains leadingpharmacyprofessionalswho specializeinhospicecare.The pharmacyleaderhasaclinicalteam withdeepknowledgeofhospice medications,dosageconversions, interactionsandalternativetherapies. Thecompany’sOneConnectPoint portalgiveson-demandaccessto patienthistory,drugprofile,diagnoses, Rxorderhistory,real-timeorderstatus andmore.Allstaffmembershave electronicaccesstofullpatientprofiles anddrughistoryattheirfingertips.

Withasinglephonecallandvirtually no-waittime,hospicecareteam memberscanspeakdirectlytoa knowledgeablehospicepharmacy professional.DedicatedService DeliveryManagersareresponsiblefor ensuringapositiveserviceexperience andresolvinganyissuesina timelymanner

ExpandingtoMeetFutureDemand

OnePointplanstocontinuenationally expandingitslocalpharmacymodel. Asaprivatelyheldcompany,OnePoint hasthenecessaryagilitytomeet emerginghospiceneeds.Bykeeping itseartothemarketandregularly engagingpartnersandprospectsto identifyareasofneedforhospices, OnePointaimstoenablenursesand othercaregiverstofocuson exceptionalpatientcareratherthan time-consumingadministrativetasks rangingfrompatientdocumentationto facilitatingmedicationandhomecare productprocurement.

SolidLeadership

UnderChairmanJimOtterbeck’s leadership,inadditiontoacquiringits originalhospicepharmacyin2005, OnePointhasgrownbothitscensus andrevenuebyover400%and capturedapproximatelya10%shareof thenationalhospicepharmacyservices marketandgrowing.

JimearnedanMBAineconomicsand marketingfromNorthwestern University’sJ.L.KelloggGraduate SchoolofManagementandaBBAin decisionsciencesfromtheUniversity ofIowa.

AstheCEOoftheorganization, JeffreyHohl,overseesOnePoint’s sales,servicesandtechnology.He previouslyservedasOnePoint’s presidentandCOO,drivingitsmarket andoperationalexpansion.Jeffhas30 yearsofnewbusinessgrowth experience,includingbusinessand newproductdevelopment,operations, marketing,distributionchannel management,andproduct/technology licensing.Hehasheldleadershiproles atseveralorganizationsincludingThe VenComGroupandTheMAC Group/Geminitechnologyand telecommunicationspractice.He receivedhisBSinengineeringfrom HarveyMuddCollegeandaBAin management/economicsfrom ClaremontMcKennaCollege.

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www.insightssuccess.com 2019| 27 August

Pivotal Systems

A Key Player in the Semiconductor Industry

Semiconductordevicesinfluenceourlivesonadaily basisandareallaroundus.Theycanbefoundinjust abouteverycommercialproductwetouch,fromthe familycartothepocketcalculator.Theyarecontainedin televisionsets,portableradios,stereoequipment,andmuch more.ScienceandIndustrialspacealsorelyheavilyon semiconductordevices.Researchlaboratoriesusethese devicesinallsortsofelectronicinstrumentstoperform tests,measurements,andnumerousotherexperimental tasks.Industrialcontrolsystems(suchasthoseusedto manufactureautomobiles)andautomatictelephone exchangesalsousesemiconductors.Eventoday,heavy-duty versionsofthesolid-staterectifierdiodeareusedtoconvert largeamountsofpowerforelectricrailroads.Thiscreatesa needforhandling,controlling,andmanufacturing semiconductorapplications.PivotalSystemsprovidesthe best-in-classgasflowmonitoringandcontroltechnology platformfortheglobalsemiconductorindustry.The company’sproprietaryhardwareandsoftwareutilizes advancedmachinelearningtoenablepreventative diagnosticcapabilityresultinginanorderofmagnitude increaseinproductivityandcapitalefficiencyforexisting andfuturetechnologynodes.Theplatformincludes Pivotal’sGasFlowController(GFC)productlinesthat offerhigh-accuracy,real-timemonitoringandcontrolofthe mostcriticalparametersdifficulttocontrolinwafer processingtoday:GasFlowandChamberCondition.

InceptionStory

TheExecutiveTeamatPivotalSystemshasdecadesof experienceinthesemiconductorindustryworkingatthe leadingprocessequipmentcompanies.JohnHoffman,the CEOofthecompany,hasover30 yearsofglobalhigh

technologymanagementexperiencebuildinggrowth organizationsinbothsemiconductorandinformation technologymarkets.Dr.JoeMonkowskiwasthePresident ofLamResearchandOfficeratAdvancedEnergy.Nori KobayakawawasanexecutiveatKLA-Tencor,theleading metrologyandInspectionCompanyintheworld.Allof themcametogetherunderstandingthatthesingulargoalof thelargestglobalsemiconductormanufacturersandlargest globalequipmentcompanieswastoenablethemanufacture ofbettersemiconductordevicesperhourofproduction. Theyallunderstoodthatspeedandrepeatabilityofexisting gasflowcontrolsystemswasasignificantlimiteranditwas atechnologysegmentthatwasripeforinnovation.

AnAllEncompassingCEO

PriortojoiningPivotalSystems,JohnwasaSeniorVPwith SpencerTraskVentures,aNewYorkbasedventurecapital firm.WhileatSpencerTrask,Johnwasprimarilyinvolved inthesolarandintegratedcircuiteffortsofthefirm.Priorto SpencerTrask,JohnwastheChiefExecutiveOfficerof RagingWireEnterpriseSolutions,anInc.500fastest growingprivatecompany.Johnreorganizedthecompany andenabledrecordgrowthinrevenueandprofitability duringhistenure.JohnhasalsobeenanofficeratApplied Materialsfor18yearsandranseveraloftheirlargest businessgroupswhilethere.

JohnwasthePresidentofthebilliondollar“EtchProduct BusinessGroup”,VPandGMoftheProcessControland DiagnosticBusinessGroupandtheGeneralManagerofthe CustomerServiceDivisionwhichgrewbyover300% duringhistenure.JohnhasaB.S.fromtheUnitedStates MilitaryAcademyatWestPointandanExecutiveMBA (AEA)fromStanfordUniversity.Hecurrentlyserveson severalBoardsofDirectorsandAdvisoryBoards.

OverviewonInnovativeProducts

PivotalSystemsisdrivenbyInnovationcoupledwith continuousimprovement.Whenthecompanywas established,itapproachedthegasflowcontrolproblem fromanentirelydifferentdirection.Itusednanotechnology andmachinelearningtoeffectivelychangethecompetition. Thekeypointtorememberisthatifacompanyuses

www.insightssuccess.com 30 |August 2019

somethingforthefirsttimeinanIndustry,every improvementitmakesiseffectivelycontinuousinnovation. Pivotal’sGasFlowControllersandFlowRatioControllers solvekeysemiconductormanufacturingissuesthrougha proprietaryhardwaredesign,whichisunderpinnedand drivenbyaninternallydevelopedandproprietarysoftware operatingsystem.Thisprovidesaccurateandrepeatable flowcontrolandreal-timemeasurementnomatterthe dynamicsofsemiconductorwaferprocessing. Ultimately, Pivotal’sproductsenabletherebilliondollarcustomersthe abilitytomakemoremoneywhilepreservingresources.

Wide-reachingPivotalSystemsApplications

Muchoftheelectronicsandtechnologythatisusedby corporatesandconsumerstodaycontainseitherICand/or OSDdevices.Pivotal’scurrentproductportfoliocontrols theflowofgasintoprocesstoolsusedintheproductionof ICs.Pivotal’sdevicesareeithersoldto:

•OriginalEquipmentManufacturers(OEMs):tobeusedin bothdepositionandetchingprocesstoolssuppliedto IntegratedDeviceManufacturersforapplicationinthe semiconductormanufacturingprocess.

•IntegratedDeviceManufacturers(IDMs):toretrofit existingprocesstoolsinstalledinsemiconductorfabrication plants.

PivotalSystems’technologyandinnovationpavestheway forthefutureofgasflowcontrol.Theflowcontrol technologycombinesPivotal’spatented,highaccuracy ™GFM systemwithpatentedcontrolvalvetechnology As such,itleapfrogsthecurrentMFCtechnologybyoffering anorderofmagnitudeimprovementonkeyflow parameters,therebyenablinghighefficiencyadvanced wafer-manufacturingprocesses.

FutureTrendsandSustainingCompetency

PivotalSystems’futureisjustlikeeveryothercompanyin theworld,itiswhattheemployeesandmanagementmake ittobe.Theorganizationcollectivelyneedstoshowup everydayandcontinuouslysupportitscustomersby bringingthemcontinuedvalue.Ifthecompanyisableto workinthismanner,itsfutureisbright.

PivotalSystemsfutureisdrivenbyasharedvisionof excellenceandinnovationcoupledwithrelentlesspressure toexecute.Newintegratedcircuitdesignsandnew materialsarecontinuallybringintroducedtomakethenext generationofdevices.Pivotal’sengineeringteamisfocused oncontinuouslyoptimizingandimprovingboththe hardwareandthesoftwareplatforminconjunctionwith strategiccustomerrequirements.

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Pivotal Systems will be the leader in gas flow control in the Semiconductor Industry.
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John F. Hoffman CEO

Promoting Creativity and Innovation Since 1921

Everything we do is to achieve scientific leadership. We are continuously improving the way we work, taking the best we can of the capabilities we already have and building those we are need of.

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“ “

Innovationisthedefinitionofprogressandbecomethe mainstayoforganizations.Thearenaofglobal businessindustryhasbeenchangedbythespeedof innovation.SinteticaisaPharmaceuticalcompany deliveringinjectableanaestheticsandanalgesicstopatients worldwide,throughinnovativescienceandexcellencein development,productionandmarketing.

SinteticaFoundedin1921,sincethenitbecamehospital marketleaderforanalgesicsandlocalanesthetics,with officeslocatedinGermany,Italy,Englandandtwonational productionanddevelopmentsitesinMendrisioandCouvet, with300employees.

InnovativeManagementModel

Sintetica’sdynamic,innovativeandgrowth-oriented corporateenvironment,combinedwiththecorporate strategywhichisbasedontheglobaldiffusionof innovation.Itrequiresdeepfocusinordertobuilda managementmodelthatabletobe“dynamicand innovative”andtohelpthecompanyinthedifficulttaskof balancingthestrategywithoperations.If,ontheonehand, thehuman-centeredorganizationwillensurethe effectiveness/efficiencyoftheprocesses,thankstoitsstrong managerialculturalconnotationorientedtowards responsibilityandmerit,ontheotherhand,thenew managementmodelwillhavetoensurecontinuous consistencybetweenoperationsandstrategy.

Inter-functionalManagementRoutines(IMR)willtherefore becreated,whichconsistsofgroupsofpeoplewhoselevel ofresponsibilityisnotnecessarilyhomogeneous,coming fromheterogeneousfunctions,abletoharmonizeoperations withthestrategyinthehingesectorsforthedevelopment andgrowthofSintetica.Basically,anIMRpoolwhich thankstotheexchangeofcriticalinformation,decidesand acts"easily"bycontinuouslycombiningstrategy,and operations,andmaintainingalivecoordinationthroughout theentireorganization.Theywillbeabletoreacha horizontaldimensionthankstointerfunctionalityandthe exchangeofdecisiveinformation;butalsoavertical dimension,thankstothemultilevelcompositionandthe mechanismoftheperipheraldecisionalautonomypresent intheorganization.Rebuildingstrategyinoperationsmeans acting,changingoneortheother,andcorrectingroutes, abandoningoldpathsallintheshortesttimepossible,and withthehighestinvolvementofresponsibilityinthe organization.Theexpectedresultismaximumagility

ProficientLeadership AugustoMitidieri,CEOofSintetica,isanItalianand Swisscitizen,graduatedinManagementEngineeringfrom PolitecnicodiMilano.HealsoobtainedaCAS(Certificate ofAdvancedStudies)inEconomicsandHealthPolicyat theUniversityofLausanne.Hisworkinthepharmaceutical industrybeganin1996.

In2000AugustojoinedSinteticaSA,Mendrisio(TI),as Production&EngineeringManager.InSintetica,healso workedasQualityAssuranceManager,beforebecoming GeneralManageroftheCompanyin2004.Since2011 AugustohasheldthepositionofCorporateCEOofthe SinteticaGroup.

Underhisguidance,SinteticaSA,theoldestpharmaceutical companyinTicino,hasundergoneaperiodofextraordinary growthandenteredinternationalmarketswithitshighqualityproductsinthesectoroflocalanaesthesiaandpain therapy.Abletoimplementarealstrategicvisionwhich placestheindividualattheverycentreofcorporate decisions,AugustoMitidieri,togetherwiththewholeof SinteticaSA,hasearnedimportantinternationalawardsand recognition.

Human-CenteredOrganization

Sintetica’s“human-centered”organizationmodelisbased onadeepculturalchange.Itrequiresaninnovative managerialphilosophy,whichplacesresponsibilityand meritoncenter,changingorganizationalmodelsand behaviorsatalllevels.

MeritisAlwaysValued

Itisclearthatintoday’sdynamicscenario,peoplewill growbymerit.Themeritmustberecognizedatalllevels withfeedbacks(onwork)andrewarding(recognitionof merit).InSinteticaitisbelievethat“Themeritofeach manageristhe“enriched”sumofthesuccessofevery singlememberofhisteam.Thereceiveddelegationmustbe usedbyeverypersonoftheorganizationwithresponsibility andautonomyandmustbeorientedtowardsachievingthe objective.Thosewhodeservetodecidewilldecide,thanks totheirresponsibleandvalidcontributiontothe achievementoftheestablishedgoal.

Asalreadymentioned,theconscioususeofthefeedback toolisfundamentalinordertoimproveyouinaclearand honestway.Ifyoumakeamistake,apologizingtothe peopleconcernedandassumingyourownresponsibilities, willbethefairestandmostappreciatedway.

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www.insightssuccess.com 2019| 33 August

Weareatatimeinwhichtechnologyadvancesatanincrediblepace,unlikeothergenerations,today’ssocietyis

accompanyingtechnology,allowingittodevelopwithoutfearoflookingback.Unfortunately,regulationand lawscannotadvanceatthesamespeed,andthatiscreatingdangerousgapsthatcandestabilizetheeconomyas weknowittoday.

Thecrisiswehaveexperiencedduringthelastdecadehasshowntheshameoftheeconomicsystem,anditsfragilityinsome aspects,suchasitsbankingdependence.Thelatterhasallowedalternativeinvestmenttohatch,andwithitmanyfintech tools,blockchainsystems,toolsbasedonpeertopeer,etc.

TheNextBigThing
TheNextBigThing
Fintech
Fintech
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Theproblemweareexperiencingis that,withthementalityofbreakingthe rulessoastowritethemagain (somethingthatinprincipleshouldbe positiveforsociety),weareforgetting thebasicrulesonwhichoursocietyis based;dataprotection,righttoprivacy, capitalcontrols,orprotectionof retailers,arebasicrulesthatshouldnot beforgotten,becauseifwedoso,we aregoingbackintimedespitebeingin themostadvancedtechnologicalcycle inhistory Andthiscanleadtoaspiral asmuchormoredangerousthanthe criseswehaveexperiencedinrecent decades.

Donotmistakethepassionnecessary toadvanceinadisruptivebusiness, withmovingforwardatanyprice,the nextdecadewillbemarkedbymajor changesinmanysectors:Fintech, Insurtech,Foodtech,Legaltech,etc.As wecanseeintheirnames,theyallrely ontechnology,inwhichinmostofthe casesthereisnoregulationor jurisprudence,sowemustbecautious withtherulesonwhichwewrite, becauseifwedoitinthewrongway wewillbewastingtheopportunitythat isbeinggiventous.

Aclearexampleoftheaboveisthatthe majorityofcryptocurrencies,whichas weallknowarewrittenunder Blockchaintechnology.The blockchaintechnologyisveryreliable, butitisnotinfallible,and unfortunatelythestatesarenot preparedforitssupervisionand control,soeventhoughitssurvivaland developmentisclear,herethemarket isnotreadytohatch,andunfortunately weareseeinghowitadvancesata speedofmadness,andpossiblywewill seescarysituations,becausethevested interestsareveryhigh,andpossibly somearenotentirelylicit.

Anotherexample,arethefamous ICOs,in2017wehaveseenhowthe

About theAuthor

clearthatcrises,likewars,generate poverty,althoughinthelongterm theseallowthepillarsuponwhichthe economiesarebuilttobemoresolid, andwiththatcomescertaineconomic evolutionandimprovement,atleastto date.Therefore,myinsistenceon control,atleastinwhataffectscitizens, thecompaniescantakerisks,but withouttransferringthemtopeople.

volumeundermanagementwiththis typeofproducthasmultipliedby5in directinvestmentonthesametypeof asset,Idonotsaythatthatisbadin itself.Butwhenweseethatcompanies thathavenotbeenabletofinance themselvesbynormalalternative investments,managenotonlytodoit bythismethod,butalsoobtainthree timesthecapitaltheyneeded,itlooks likewearefacingabubble,andthatif itisnotcontrolledcanonlybring problemstothesystem,andpossibly theonesthatwillpayforthiswillbe theusualones,theretailinvestors.All thiswillbringfearintothetoolsthat arebeingbornnow,andcouldendup becomingamerefrustratedattempt, insteadofacomplementofthefuture. Bothexamplesdescribedaboveare allowingustogenerateinflationin valueandprice,somethingwhichwe allknowwhatitwillbringus.Itis

Ingeneral,thefintechsectorhasahuge marketforitsdevelopmentpotential, disintermediationandthecreationof valuefortheuserwillmarkthenext decade.Thenewgenerationswant productsthatprovidevalueandthatdo notgeneratecaptivityofanythingor anyone.Andthisismyreflection,to generatevaluetotheuser,itis somethingmorethanjusttoprovidea friendlyandeasytousetool,wemust protecttheusersandexplaintherisks tobeassumed.Weareseeinghow manyinvestmentplatformssellhighriskproductstotheirusersthrough marketingtools.Itisclearthatwe couldnotliveonabankingproduct eternally.Butwhatcannotbeallowed isthattherulesofprotectionforretail investorsareviolated,becauseindoing sowewillbedestroyingacomplement ofvaluetothetraditionalbanking product.

Asaconclusionofalltheabove, almostalltheFintechtoolshavealong lifeahead,theregulationistracking behind,butifwewantittolastover time,wemustnotforgetthebasicrules ofuserprotectioninallitsaspects. Althoughtherearenorulesinmost caseswemustusecommonsense, whichinmanycasesweare demonstratingthatitistheleast commonofallthesenses.Usersare ourloudspeakertochangethings,and ifwemistreatthem,alltheywillsayis thatweareanotherfailedattemptat evolution.

Francisco Mariscal is a Founding Partner of Fellow Funders. Telecommunications and industrial organization engineer from Universidad Europa, he has a master’s degree in Quantitative Finance fromAFI and an Executive MBAfrom EAE Business School. Leader’s Take www.insightssuccess.com 2019| 35 August
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Addressing Women in the Trucking Industry Workforce Women In Trucking, Inc.

Women’sempowermentis notlimitedtotechnical careers;instead,women haveexploredandcontributedinmany industriesandareprovidingmuchuntappedpotential.Oneexampleisin theareaoftrucking.EllenVoie,a passionateandprolificleader,has workedveryhardtofurtherthe advancementofwomeninthetrucking industry.Throughavisionofcreating anorganizationwhichfocuseson increasingthenumberofwomen employedinthetruckingindustry,she foundedWomenInTrucking Association,Inc

SinceitsinceptioninMarch2007,the missionoftheorganizationhasbeen consistent.Thegoalistoincreasethe employmentofwomeninthetrucking industry;toaddressobstaclesthat mightkeepwomenfromenteringor succeedinginthetruckingindustry, andtocelebratethesuccessofits

members.Theorganizationistheonly groupthatfocusesonencouragingand supportingwomeninthetrucking industryandincludesover4,000 membersinsevencountries.

DisruptiveSolutionswithExpected Challenges

Tosupportitsmission,theWomenIn Trucking(WIT)Associationisa resourceforthetruckingindustryand offersnumerouspublications,dataand educationalopportunitiesforits members.First,toencourage employment,WomenInTrucking Associationhasacareercenteronits websitewhereemployerscanpost jobs,andmemberscanfindgreat companieswhovaluewomenas employees.Inanefforttopromotethe industrytothenextgeneration,Women InTruckingAssociationhasbeen proactivetoreachouttochildren throughatruckdriverdoll(available onAmazon.comorHABAUSA.com), asupplychainactivitybookanda patchandcurriculumforgirlstoearn throughtheGirlScout/GirlGuide program.WomenInTrucking Associationhasalsodoneagreatdeal ofresearchonhowtoattractandretain femaledriversandoffersarecruiting guidetoitsmembers.

Inaddressingobstacles,WomenIn TruckingAssociationhasalsocreated ananti-harassmentemploymentguide fortruckingcompaniestousewhen pairingunrelatedindividualsinthecab ofatruck,forteamortraining situations.Theassociationhasalso workedwithtruckmanufacturersto createamoreergonomiccabthat providesamorecomfortablefitfor femaledriversthroughmore adaptabilityinsidethecab.From pedalstoseatstothedash,mirrors, hoodandevenanalarmsystemandan enclosedareaforaporta-potty,these designchangescreateamore ergonomicallycorrectcabforboth womenandmen.

Theorganizationhasinitiatedan annualWITIndex,whichmeasuresthe percentageofwomeninmanagement positions,aswellasthepercentageof femaleprofessionaldrivers.TheWIT Indexalsoincludestrackingwomen servingontheboardsandin managementrolesofthepublicly tradedcarriersintheUS.

Celebratingthesuccessesofits membersisasignificantfocusforthe association.Froma“Memberofthe Month”toanannual“Distinguished WomaninLogistics”and“Influential WomaninTrucking,”WIThelpsthese womenbecomerecognizedand honored.TheUSandCanadian “SalutetoWomenBehindtheWheel” celebratesprofessionalfemaledrivers whoarehonoredfortheirroleas pioneersinthetruckingindustry.

TheWITImageTeamofferspositive exposurethroughthemediafeaturing variousmembersinUSAToday,Oprah Magazine,the“TodayShow,” “Dr.Oz”and20/20withDiane Sawyer,alongwithnumerousradio andprintpublications.

Ellen Voie CAE
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FromthechairwomanoftheNationalTransportationSafety BoardtotheFederalMotorCarrierAdministrationleaders, Senators,CongressmenandStateSecretaryof Transportationhavebeengivenaglimpseinsidethelifeof aprofessionalfemaledriver.

RecognitionworthAddressing WomenInTruckingAssociationanditsPresident/CEO, EllenVoie,havereceivednumerousawards.In2012,the organizationwashonoredbytheWhiteHouseforbeinga “TransportationInnovatorChampionofChange”while Voiereceivedthe2015’s“DistinguishedAlumnaofthe Year”awardfromheralmamater—theUniversityof Wisconsin-StevensPointDivisionofCommunication.In May2016,shewashonoredasoneofFleetOwner’sDozen OutstandingWomenInTrucking.

Voiehasalsobeenfeaturedinandrecognizedbyvarious businessmagazinesandtradepresses,belowaresomeof them: Ÿ 2017,InsightSuccessMagazine’s“TheMost InspirationalLeadersinBusiness”and“The30Most InnovativeCEOstoWatch” Ÿ 2018,BeyondExclamationMagazine’s“Top10 ShepreneursthroughtheGlassCeilingandBeyond” Ÿ 2019,AspioneerMagazine’s“2018FlyingHighWomen Leaders”.

ManyorganizationshaverecognizedMs.Voieforher accomplishments.In2014,shewasawardedtheFrank W.BabbittawardfromtheWisconsinMotorCarriers Association.Thisannualrecognitionisgiventoan individualwhohasdemonstratedoutstandingservicetothe truckingindustryandassociationasawhole.Moreover,she isalsotherecipientoftheSkinnerHumanitarianAward presentedannuallytoatruckingadvocateinherstate. In2018,Voiewasnamedthe“TransportationPersonofthe Year”byNationalAssociationofSmallTrucking Companies(NASTC).

TheGemsofWIT

AsVoieandhermissionencourageempowerment,each teammemberhasaspecificareaofresponsibilityandis giventhelatitudetoactdecisivelywithahighlevelof authorityandaccountability.Ellenstatesthateachstaff

memberhasspecificdutiesrelatedtovariousactivitiesyet theycollaborateandbrainstormtogeneratenewideas. Currently,WITisthegloballeaderinprovidingthe information,data,andresourcesrequiredtoincreasethe numbersofwomenemployedinthetruckingindustry

ChallengesOccurToEnlighten Ellenstatesthemostsignificantchallengefacedbythe organizationisinaddressingtheimageofprofessional drivers.Voiesaid, “First, women don’t often consider careers in transportation or supply chain, so the association needs to show them they are wanted, valued and capable. Secondly, women are concerned about safety on the road, so this has been a major focus of the association.”

Byprovidingtheresources,suchasself-defensecourses andproductstoprotectprofessionaldrivers,the organizationisofferingsafetytoolsfordrivers.Also,the securitysystemavailableinsomenewertrucksprovidesa higherlevelofsafety.Additionally,byworkingwithtruck stopsonlighting,security,andparking,thecompany focusesonkeepingallfemaleaswellasmaledriverssafe intheirworkenvironment.

AnOutlookofWIT’sFuture Ellen’sgoalforthefutureatWomenInTrucking Associationisforexpandingintomorecountriesandtobe thepremierresourceforinformation.Bysharingbest practices,successes,andchallengesaroundtheglobe,the organizationisprovidingvaluableinformationforcarriers, schoolsandgovernmententitiesthatareinterestedin creatingopportunitiesforwomeninthetruckingindustry ShecitesthedataforthetruckingindustryintheUS, womencompriselessthantheeightpercentofthedriver population,yetit’sthehighestthananywhereelseinthe world;fromzeroinSaudiArabiaandthePhilippinestojust underthreepercentinCanada.TheUStakestheleadinthe ranksofwomenintruckingandiswitnessedasaleader alsoaresourceglobally

Testimonial: “This Lady has been the biggest influence, cheerleader, mentor, and friend for 17 years! Thank you Ellen Voie you have not only been my friend and a business colleague, but you’ve been the instrument to elevate my career as a Woman in the Trucking Industry!! I deeply humbly Thank you!! Love ya Girlie” IngridBrown,Professional DriverandImageTeammember

‘Life begins at the edge of your comfort zone.’ Push yourself and your staff to test limits and create change in the process.
“ “ www.insightssuccess.com 2019| 41 August

ZorroSign

Taking Electronic Signature to the Next Level

In2015,ZorroSignwasfounded inordertouseoneofitscofounder’spatentedelectronic signaturetechnologytocreateaunified platformofcompleteadvancedDigital TransactionManagement(DTM) Solution.Theideawastoprovidea highlysecure,flexible,seamless,and robustsolutiontosupportend-to-end flowsofdocumentsignature ceremoniesforanysituation,any industry,anydepartment–for signatorieslocatedanywhereusing anydevice.

ZorroSignhelpsautomateelectronic signaturerelatedbusinessprocesses, workflows,andapprovalsforany department,foranytypeof organizationinanyindustry.Userscan useZorroSignanywhere,anytime,and onanydeviceincludingusingmobile browseranditsnativemobileappon iOSandAndroidoperatingsystems. ZorroSigncanalsobedeployedin PrivatePOD,andHybridCloudand On-Premiseinstances.

ThePassionateLeader Mr.ShamshHadiistheCo-founder andCEOofZorroSign,Inc.Hadiisa serialentrepreneurandcomesfroma RealEstate,Education,Information Technology,andHospitality background,lendinghisunique perspectivetoZorroSign.Hehasover 12yearsofexperienceinstrategic investmentsaroundtheworld.Mr. HadiholdsdegreesfromCornell UniversityandUniversityofWaterloo.

Apartfrombeinganavidscubadiver, heisalsoverypassionateaboutthe environmentandsupportsand participatesinvariousinitiatives aroundtheworldthataremakingreal impacttosavetheenvironmentand maketheworldabetterplace.

WhenPrivacyistheUtmostPriority Accordingtotheorganization,users arestrugglingtokeeptabsontheir informationprivacy.Formostpeople safetyandsecurityoftheirpersonal informationanddocumentscarries utmostprioritygiventoday’s environment.However,evenifit’son topoftheirlist,sometimestheyare unabletoensuresecurityoftheir information.

Secondly,themarketlacksintimate knowledgeofadvancedDigital TransactionManagementandits potentialtodeliveraseriousvalueto anyorganization.Finally,electronic signaturesareverypopular,however, therearefourseriousgapsinthe solutionsavailableinthemarkettoday AccordingtoZorroSign,thesegapsare barrierstoadoptionofelectronic signatureforday-to-daybusinessand enterpriseapplicationsandofhigh valuefinancialandlegaltransactions.

Thesegapsare:

Ÿ Usinganimageofasignature super-imposedonadocument insteadofusingZorroSignreal electronicsignature(readdigital bits).

Ÿ

3rdpartydigitalsecuritycertificates thatexpireeverytwoyearsinstead ZorroSigncertificatesand documentsdon’texpire.

Ÿ Simpleprocessofrequesting eSignaturesinsteadofhavingatrue DigitalTransactionManagement systemwithsupportforcomplex workflows,templates,andbusiness processautomation.

Ÿ PDFdocumentsthatcanbe tamperedwithandelectronic signaturesthatcanbeforged insteadofensuringthesanctityof electronicallysigneddocuments (bothdigitalandpapercopies)with highlevelofsecurity

CateringtoClients’Needssince Inception

TheZorroSignjourneyhasbeen fantastic.Thecompanyhasyettocome acrossoneunhappyuserofitssolution asZorroSignpridesitselfinenhancing thesolutionasquicklyaspossibleto meetclients’changingneeds.InQ4, 2018alonethecompanyintroduced morethan34majorenhancements whereamajorityofthemwere customerrequests.

ZorroSign’sinitialstruggleshavebeen relatedtoeducatingusersthatprivacy andsecurityoftheirdataand documentsshouldbenumberone priorityandnotspeedandeaseofuse. 2018hadmajorheadlinehittingnews wheretherehadbeenmajordata breaches,implementationofGDPR andevidenceofpopularsoftware

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systemsbeingabusedforfinancialgains.Thishasgiven ZorroSignagoodheadwind,becausenowpeopleare lookingforsolutionslikeZorroSigninsteadofgoingwith thehouseholdnamesthatcan’tguaranteethesafetyand securityoftheirinformationandimportantfinancialand legaldocuments.

Earlyon,ZorroSignwitnessedthatpeopleoftenconfused BlockchainwithBitCoin,butnowtheycomprehendthe difference.CEO,ShamshHadinotes, “I believe over the last couple of years the world has educated itself more and understand that Blockchain is much more than just BitCoin and that cryptocurrency which were the early adopters of Blockchain is not the only industry where Blockchain can have incredible security and authenticity advantages.”

FutureRoadmap

Armedwiththeproprietaryelectronicsignaturetechnology andaforward-thinkingmindsetaboutsecurityandprivacy, theZorroSignfoundersquicklyrealizedthatinthe“raceto digital”theelectronicsignaturesolutionsinthemarkethave

leftsomemajorbreachesinthesolution.ZorroSignalways believedthattherearefundamentalwayspeopleruntheir business,whattheycall“documentsigningceremonies”, andthecompanyenvisions creatingasolutionthatdoesnot forcepeopletocompromiseintheircorevaluesofhowthey runtheirbusiness.

Whenitcomestothefuture,ZorroSign’scustomerscan expectmorecapabilitiesandfunctionalityintheareasof AdvancedDigitalTransactionManagement,Workflows Automation,BusinessProcessOptimization,andadvanced securityandprivacy.ZorroSignwillcontinuetoinnovate andincorporatestateofthearttechnologyintheareasof mobilebiometrics,useofBlockchain,ArtificialIntelligence andMachineLearningintoitssolution.

We help our customers digitize their paper-based business transactions and help them go paperless.
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www.insightssuccess.com 2019| 43 August
CEO

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